Brother P-Touch QL-500, P-Touch QL-550, QL 500 - P-Touch B/W Thermal Transfer Printer, andtrade, QL-500 User Manual
...
www.brother.com
Contents
Contents.............................................................................................................................................. i
INTRODUCTION................................................................................................ 1
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)...................................................................................................................................2
Important Information .........................................................................................................................5
General Precautions .......................................................................................................................... 6
QL-500/550.................................................................................................................................. 6
DK Rolls (DK Die-cut Labels and DK Continuous Tape) .............................................................6
CD-ROM & Software ................................................................................................................... 7
AC power cord .............................................................................................................................7
Cutter unit .................................................................................................................................... 7
Symbols Used in this Guide ...............................................................................................................8
GETTING STARTED ......................................................................................... 9
Unpacking Your QL-500/550..............................................................................................................9
QL-500/550 Components................................................................................................................. 10
QL-500/550 Label Printer .......................................................................................................... 10
Button descriptions .................................................................................................................... 11
LED Lamp.................................................................................................................................. 11
Connecting to the Power Supply...................................................................................................... 12
Installing the DK Roll........................................................................................................................ 13
Available supplies ......................................................................................................................13
Installing the DK Roll ................................................................................................................. 13
Installing the Paper Guide................................................................................................................ 14
z CONTENTS
INSTALLING SOFTWARE ............................................................................... 15
Software Overview ...........................................................................................................................15
Software and Compatible Operating Systems .................................................................................15
Installation Precautions ....................................................................................................................15
Installing the Software...................................................................................................................... 16
Uninstalling Software ....................................................................................................................... 29
Uninstalling P-touch Editor Version 4.1 .....................................................................................29
Uninstalling the Printer Driver ....................................................................................................30
Connecting the QL-500/550 to Multiple Computers ......................................................................... 31
Using the QL-500/550 as a Shared Printer................................................................................ 31
Using the PS-9000 Print Server.................................................................................................31
CREATING LABELS ........................................................................................ 32
Overview .......................................................................................................................................... 32
Starting P-touch Editor .....................................................................................................................34
Using P-touch Editor ........................................................................................................................ 35
Layout Window ..........................................................................................................................35
Creating an Address Label ........................................................................................................ 36
Contents
i
CONTENTS
Printing the Label....................................................................................................................... 37
Saving the Label ........................................................................................................................38
Opening an Existing Label File ..................................................................................................38
Creating Bar Code Labels ......................................................................................................... 39
Creating Other Types of Labels................................................................................................. 41
Using Help ................................................................................................................................. 42
The Label List...................................................................................................................................44
How the Label List Works ..........................................................................................................44
Views ......................................................................................................................................... 44
Using the Label List ...................................................................................................................45
Creating Labels Using a Layout Style and Data from the Label List ......................................... 47
Using P-touch Editor with Other Applications .................................................................................. 51
Add-In Utility .............................................................................................................................. 51
Microsoft Word...........................................................................................................................52
Microsoft Excel ..........................................................................................................................54
Microsoft Outlook....................................................................................................................... 56
Using a Database ......................................................................................................................58
APPENDIX ....................................................................................................... 62
Maintenance.....................................................................................................................................62
Cleaning the Print Head.............................................................................................................62
Cleaning the Roller .................................................................................................................... 62
Changing Cutter Unit .................................................................................................................64
Troubleshooting ............................................................................................................................... 65
What to do when........................................................................................................................ 65
Specifications ...................................................................................................................................66
QL-500 / QL-550........................................................................................................................ 66
Operating Environment.............................................................................................................. 66
Accessories (For USA Only) ............................................................................................................ 67
DK Rolls .................................................................................................................................... 67
Replacement Cutter................................................................................................................... 67
Cleaning Sheet .......................................................................................................................... 67
Index ................................................................................................................................................ 68
Contact Information.......................................................................................................................... 71
Contents
ii
INTRODUCTION
Congratulations on purchasing the QL-500/550.
Your new QL-500/550 is a label printer that connects to your personal computer, enabling you to
quickly and easily print professional custom labels that you have created on your personal computer
using the label editing software provided.
We strongly recommend that you read this User’s Guide carefully before using your QL-500/550,
and then keep it nearby for future reference.
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares that the product
Product Name: Brother Label Printer QL-500/550
Model Number: QL-500/550
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
z INTRODUCTION
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• The enclosed interface cable should be used in order to ensure compliance with the limits for a
Class B digital device.
• Consult the dealer or an experienced radio/TV technician for help.
• Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user’s authority to operate the equipment.
1
INTRODUCTION
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
• This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to
in this warranty as "Original Purchaser") of the accompanying product, consumables and
accessories (collectively referred to in this warranty as "this Product").
• If you purchased a product from someone other than an authorized Brother reseller in the United
States or if the product was used (including but not limited to floor models or refurbished product),
prior to your purchase you are not the Original Purchaser and the product that you purchased is
not covered by this warranty.
What is covered:
• This Product includes a Machine and Consumable and Accessory Items. Consumable and
Accessory Items include but are not limited to label cassettes, cutters, stamps, power adapters,
cases and batteries.
• Except as otherwise provided herein, Brother warrants that the Machine and the accompanying
Consumable and Accessory Items will be free from defects in materials and workmanship, when
used under normal conditions.
• This warranty applies only to products purchased and used in the United States. For products
purchased in, but used outside, the United States, this warranty covers only warranty service
within the United States (and does not include shipping outside the United States).
What is the length of the Warranty Periods:
• Machines: one year from the original purchase date.
• Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the
rated life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident
(including but not limited to transporting this Product without the proper preparation and/or
packaging);
(3) Damage caused by another device or software used with this Product (including but not limited
to damage resulting from use of non Brother
Items);
(4) Consumable and Accessory Items that expired in accordance with a rated life; and,
(5) Problems arising from other than defects in materials or workmanship.
This limited warranty is VOID if this Product has been altered or modified in any way (including but
not limited to attempted warranty repair without authorization from Brother and/or alteration/removal
of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to our P-touch Customer Service Hotline at 1-877-478-6824 or to a Brother
Authorized Service Center
within the applicable warranty period
Authorized Service Center with a copy of your dated bill of sale showing that this Product was
purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by
hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service
Center together with a photocopy of your bill of sale.
You are responsible for the cost of shipping, packing product, and insurance (if you desire).
You are also responsible for loss or damage to this Product in shipping.
®
-brand parts and Consumable and Accessory
. Supply Brother or the Brother
2
What Brother will do:
If the problem reported concerning your Machine and/or accompanying Consumable and Accessory
Items is covered by this warranty and
if you first reported the problem to Brother or an Authorized
Service Center within the applicable warranty period, Brother or its Authorized Service Center will
repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge
to you for parts or labor. The decision as to whether to repair or replace the Machine and/or
accompanying Consumable and Accessory Items is made by Brother in its sole discretion.
Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or
accompanying Consumable and Accessory Items and use refurbished parts provided such
replacement products conform to the manufacturer's specifications for new product/parts.
The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will
be returned to you freight prepaid or made available for you to pick up at a conveniently located
Authorized Service Center.
If the Machine and/or accompanying Consumable and Accessory Items are not covered by this
warranty (either stage), you will be charged for shipping the Machine and/or accompanying
Consumable and Accessory Items back to you and charged for any service and/or replacement
parts/products at Brother's then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.
What happens when Brother elects to replace your Machine:
When a replacement Machine is authorized by Brother, and you have delivered the Machine to an
Authorized Service Center, the Authorized Service Center will provide you with a replacement
Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send
to you a replacement Machine with the understanding that you will, after receipt of the replacement
Machine, supply the required proof of purchase information, together with the Machine that Brother
agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the
package from the replacement Machine and return it to Brother using the pre-paid freight bill
supplied by Brother in accordance with the instructions provided by Brother. Since you will be in
possession of two machines, Brother will require that you provide a valid major credit card number.
Brother will issue a hold against the credit card account number that you provide until Brother
receives your original Product and determines that your original Product is entitled to warranty
coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return
your original Product to Brother within five (5) business days; (ii) the problems with your original
Product are not covered by the limited warranty; (iii) the proper packaging instructions are not
followed and has caused damage to the product; or (iv) the warranty period on your original Product
has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).
The replacement Machine you receive (even if refurbished or remanufactured) will be covered by
the balance of the limited warranty period remaining on the original Product, plus an additional thirty
(30) days. You will keep the replacement Machine that is sent to you and your original Machine shall
become the property of Brother.
Retain your original Accessory Items and a copy of the return
freight bill, signed by the courier.
z INTRODUCTION
3
INTRODUCTION
Limitations:
Brother is not responsible for damage to or loss of any equipment, media, programs or data related
to the use of this Product. Except for that repair or replacement as described above, Brother shall
not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because
some states do not allow the exclusion or limitation of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL,
WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR
SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR
IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
• This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final
expression and the exclusive and only statement of Brother's obligations to you. It replaces all
other agreements and understandings that you may have with Brother or its representatives.
• This warranty gives you certain rights and you may also have other rights that may vary from state
to state.
• This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless
you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of
sale date, (2) describe the change to this warranty and (3) agree to make that change.
Important:
We recommend that you keep all original packing materials, in the event that you ship this Product.
4
Important Information
Should you have questions, or need information about your Brother Product, we have a variety of
support options for you to choose from:
USA-Customer Service:
Customer Service
877-478-6824 (voice)
Customer Service
901-379-1210 (fax)
Automated Faxback
800-521-2846
World Wide Web
www.brother.com
Supplies / Accessories
www.brothermall.com
or 888-879-3232
z INTRODUCTION
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
Please record your model and serial number and your date and location of Purchase below for your
records. Keep this information with your proof of purchase (bill of sale) in case your Product requires
service.
Model # _______________________________________________________
Serial # _______________________________________________________
Date of purchase: _______________________________________________
Store where purchased: __________________________________________
Location of store: ________________________________________________
Important:
We recommend that you keep all original packing materials, in the event that you need
to ship this product.
Don’t stand in line at the post office or worry about lost mail. Visit us on-line at
Your product will immediately be registered in our database and you can be on your way!
Also, while you're there, look for contests and other exciting information!
Save Time - Register On-Line!
www.registermybrother.com
Important Information
5
INTRODUCTION
General Precautions
QL-500/550
• The QL-500/550 is a precision machine. Do not drop, hit or otherwise bang the QL-500/550.
• Do not grab and lift the QL-500/550 by the DK Roll compartment cover. The cover could come off
and the QL-500/550 could fall and become damaged.
• The QL-500/550 may malfunction if left near a television, radio, etc. Do not use the QL-500/550
near any machine that can cause electromagnetic interference.
• Do not expose the QL-500/550 to direct sunlight.
• Do not place or store the QL-500/550 near heaters or other hot appliances, in any location
exposed to extremely high or low temperatures, high humidity or dusty locations. Doing so could
cause the machine to malfunction.
• Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the QL-500/550.
Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean the dirty QL-500/550.
• Do not place any heavy objects or objects containing water on top of the QL-500/550. If water or any
foreign object enters the QL-500/550, contact the retail outlet where the QL-500/550 was purchased
or your local authorized service center. If you continue to use the QL-500/550 with water or a foreign
object in the QL-500/550, the QL-500/550 may be damaged or personal injury could result.
• Do not touch the cutter. Personal injury could result. Take special care when changing the cutter unit.
• Do not insert any objects into or block the label output slot, or USB port.
• Do not place any metal parts near the print head. The print head becomes very hot during use
and remains very hot immediately after use. Do not touch it directly with your hands.
• Use only the interface cable (USB cable) included with the QL-500/550.
• Use only genuine Brother accessories and supplies. Do not use any unauthorized accessories or
supplies.
• When using the QL-500/550, place it on a stationary, level location.
• Use only the authorized power source for the QL-500/550.
• When not in use for an extended period, remove the DK Roll from the QL-500/550.
• Never disassemble the QL-500/550 or get it wet with water to avoid possible fire or electrical
shock. Do not remove the power cord from nor insert it into the electrical outlet with wet hands.
Doing so could cause an electrical shock or fire.
• Do not attempt to print labels while the DK Roll compartment cover is open.
DK Rolls (DK Die-cut Labels and DK Continuous Tape)
• Use only Brother DK Die-cut Labels or Brother DK Continuous Tapes with this machine. Do not
use any DK Roll that does not have the mark.
• If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before applying the
label, clean the surface to which the label will be applied.
• Depending on the environmental conditions and the material, condition, roughness, and shape of
the applying surface, part of the tape may not adhere properly or the label may peel off.
• In order to test the adhesive strength of the label or before using the label where safety is a particular
concern, test the label by affixing a small piece of it to an inconspicuous area of the intended surface.
• If the label is used outdoors, ultraviolet rays, wind, and rain may cause the color of the label to
fade and the ends of the label to peel off.
• Do not expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust. Store in
a cool, dark place. Use the DK Rolls soon after opening the package.
• Scratching the printed surface of the label with your finger nails or metal objects, or touching the
printed surface with hands dampened by water, sweat, or medicated cream, etc., can cause the
color to change or fade.
• Do not apply labels to any persons, animals, or plants, or in public locations, or on another
person's personal belongings without prior consent.
• Note that Brother does not assume responsibility for any damage, etc. arising from failure to follow
the precautions listed.
General Precautions
6
• When peeling a DK Die-cut Label, some portion of the label may remain. Remove the remaining
portion before attaching a new label.
• Do not drop the DK Roll, or damage to the DK Roll could result.
• Do not use CD/DVD labels in a slot loading CD/DVD player, for example a CD player in a car
where the CD is slid into a slot in the CD player.
• Do not peel off the CD/DVD label once it is applied to the CD/DVD.
A thin surface layer may come off, resulting in damage to the disk.
• When applying CD/DVD labels, use the applicator included with the CD/DVD label rolls. Do not use
a disk if the labels are not properly applied. Doing so could cause damage to the CD/DVD player.
• Be sure follow the instructions in your CD/DVD player's instruction manual regarding applying CD/
DVD labels.
• User's shall take full responsibility for applying CD/DVD labels. Brother accepts no responsibility
for any loss or damage of data caused by the inappropriate use of CD/DVD labels.
• Do not apply CD/DVD labels to CD/DVD disks designed for use with ink jet printers. Labels peel
off of these disks easily, and using disks with peeled labels can result in loss or damage of data.
• Be careful when handling the DK Roll.
Dropping the roll may break the spool and make it unusable.
• Some DK rolls use permanent adhesive for their labels. These labels cannot be neatly peeled off
once attached.
CD-ROM & Software
• Do not scratch the CD-ROM.
• Do not subject the CD-ROM to extremely high or extremely low temperatures.
• Do not put heavy objects on the CD-ROM or apply force to the CD-ROM.
• The software contained on the CD-ROM is meant for use with the QL-500/550 only. See License
on CD for further details. This software may be installed on multiple personal computers for use
at an office, etc.
AC power cord
• Use only the AC power cord included with the QL-500/550.
• If the QL-500/550 will not be used for an extended period, remove the power supply cord from the
electrical outlet.
• Always hold the plug when removing the power cord from or inserting it into the outlet. Pulling on
the cord could cause a problem with the power cord.
• The standard electrical outlet shall be installed near the QL-500/550 and shall be easily accessible.
Cutter unit
• To prevent injury from the broken cutter blade and
unit, follow these points:
Close the top cover when operating the cutter unit.
Don’t apply excessive pressure to the cutter unit.
When the cutter blade becomes dull, replace the
existing cutter unit with a new one. If the cutter blade
should break off, unplug the power cord from the
electrical outlet and remove the cutter unit carefully
with tweezers so you do not touch the blade.
• If a paper jam should occur due to a build up of
adhesive on the paper guide surface, unplug the
power cord from the electrical outlet and wipe away
the adhesive buildup on the paper guide surface
with a cloth dipped in ethanol or isopropyl
(rubbing)alcohol. It is recommended that you clean
the paper guide when replacing the cutter unit.
• The average number of cuts is 5,000 or more
depending on the operating environment. Dull cut, the inability to cut straight, or frequent paper
jams may indicate that the cutter life is near the end. Replace the cutter if these conditions occur.
Paper guide surface
z INTRODUCTION
General Precautions
7
INTRODUCTION
Symbols Used in this Guide
The following symbols are used throughout this guide to indicate additional information of varying
degrees of importance.
This symbol indicates information or directions that should be followed - if ignored, the result
may be damage, injury, or failed operations.
This symbol indicates information or directions that can help you better understand or use the
QL-500/550 more efficiently.
Symbols Used in this Guide
8
GETTING STARTED
Unpacking Your QL-500/550
Check that the package contains the following before using your QL-500/550. If any item is missing
or damaged, please contact the retail outlet where the QL-500/550 was purchased.
P-touch QL-500/550
z GETTING STARTED
QL-500
QL-550
USB cable Quick Start Guide (English and Spanish)
CD-ROM DK Label & Tape Guide
Starter roll
Warranty Card
The QL-500 includes one starter roll of DK Die-cut
Standard Address Labels (100 labels).
The QL-550 includes one starter roll of DK Die-cut
Standard Address Labels (100 labels), and one
starter roll of DK Continuous Durable Paper Tape 23/7" (25 feet).
Paper guide
Cleaning Sheet
Unpacking Your QL-500/550
9
GETTING STARTED
QL-500/550 Components
QL-500/550 Label Printer
Front
QL-500 QL-550
DK Roll compartment cover
FEED button
LED lamp
ON/OFF button
CUT lever
DK Roll compartment cover
FEED button
CUT button
LED lamp
ON/OFF button
If the DK Roll compartment cover is left open, dust will collect on the print head. Always close the cover.
Back
QL-500/QL-550
Power cord
USB port
Do not connect the QL-500/550 to the USB port of your personal computer yet.
Do not connect the QL-500/550 to your personal computer until
directed to do so when installing the printer driver. If the QL500/550 is connected to a personal computer that does not have
the printer driver software installed, the dialog box shown here
will appear. Click [Cancel], remove the USB cable, and then
install the printer driver software.
Refer to “Installing the Software” on page 16.
QL-500/550 Components
10
Button descriptions
The functions of the buttons on the QL-500/550 are described below.
Button Condition
ON/OFF button Turns power to the QL-500/550 on and off.
CUT button
(QL-550 only)
Cuts the label from the DK Roll. Use this button to cut labels when the
"Auto Cut" option in the Print dialog box is unchecked.
• When using DK Die-cut Labels, feeds the DK Label Roll to the
beginning of the first label on the roll. If this button is held for more than
one second, the DK Label Roll is fed to the beginning of the next label
on the roll.
FEED button
• When using DK Continuous Tapes, feeds 1" (25.4 mm) of the DK Label
Roll.
• If there is no DK Label Roll installed, the mode changes to a cleaning
mode and the roller rotates for 1/3" (8 mm). If this button is held for more
than one second, the roller rotates for 4" (100 mm).
LED Lamp
LED lamp on the QL-500/550 indicates the current operating condition.
z GETTING STARTED
Lamp Condition
Not lit
Lit
Flashing fast
Flashing slow
Turns off after flashing
fast ten times
Power is OFF.
Power is ON.
(Normally lit while power is on, the LED flashes during cleaning or if an
error has occurred.)
Indicates one of the following errors.
• Cutter error
• Label sensor error
(DK Roll not installed correctly, end of DK Roll, or label jam)
• DK Roll compartment cover is open during operation
• Incorrect DK Roll installed
• No DK Roll installed
Cooling
(Waiting for temperature of print head to lower)
System error
Turn the QL-500/550 off and then on again.
If this error re-occurs, contact the retail outlet where the QL-500/550 was
purchased or your local authorized service center.
QL-500/550 Components
11
GETTING STARTED
Connecting to the Power Supply
1
Plug the power supply cord into a standard electrical
outlet.
• Check that the electrical outlet is 120 V before inserting the
plug.
• Remove the power supply cord from the electrical outlet
after you have finished using the QL-500/550.
• Do not pull the cord when removing it from the electrical
outlet. The wire in the cord may become damaged.
Do not connect the QL-500/550 to the USB port of your personal computer yet.
Do not connect the QL-500/550 to your personal computer until
directed to do so when installing the printer driver. If the QL500/550 is connected to a personal computer that does not have
the printer driver software installed, the dialog box shown here
will appear. Click [Cancel], remove the USB cable, and then
install the printer driver software.
Refer to “Installing the Software” on page 16.
Connecting to the Power Supply
12
Installing the DK Roll
There is a wide range of DK Rolls available for use with your QL-500/550, allowing you to create
almost any type of label you need.
Available supplies
The types of DK Rolls that may be used with the QL-500/550 are listed below.
DK Die-cut Paper Labels A roll of pre-cut paper labels.
DK Die-cut Film Labels A roll of pre-cut film labels that durable in water.
DK Durable Paper Tape A roll of continuous paper tape for printing labels
of varied length.
DK Durable Film Tape A roll of continous film tape for printing labels of
varied length that durable in water.
• Refer to Accessories on page 67 for a complete list of DK Rolls available.
• To obtain optimum performance, use only genuine Brother accessories and DK Rolls.
z GETTING STARTED
Installing the DK Roll
1
Press the ON/OFF button to turn the QL-500/550 off.
Hold the DK Roll compartment cover at the sides near
the front of the QL-500/550 and firmly lift up to open the
cover.
2
Place the spool into the spool guides in the DK Roll
compartment.
• Make sure that the spool arms are inserted firmly in the
spool guides on the left and right.
• Insert the spool with the DK Roll located on the right hand
side of the QL 500/550.
Installing the DK Roll
13
GETTING STARTED
3
Lift the label lever and then thread the end of the DK Roll
into the slot immediately before the cutter.
When unable to thread the end of the DK Roll to the slot,
thread it as far as possible, lower the label lever and close the
cover, then press the FEED button to set the roll.
4
Lower the label lever and then close the DK Roll
compartment cover.
Installing the Paper Guide
Your QL-500/550 comes with a paper guide that collects a strip of printed labels that have been
printed and not yet cut off from the machine.
1
Attach the paper guide to the front of the QL-500/550 as
shown in the figure.
Remove the paper guide when printing more than 10 labels
continuously and cutting each label automatically (QL-550
only).
Installing the Paper Guide
14
INSTALLING SOFTWARE
Software Overview
Install the following label editor software and printer driver on your personal computer to design
professional labels and print them on your QL-500/550.
P-touch Editor Version 4.1
Use this powerful label design software to create a wide variety of custom labels such as address
labels, file folder labels, CD/DVD labels, etc. P-touch Editor Version 4.1 also contains features to
link and use data from databases, as well as features for managing names, addresses and other
information previously entered on labels.
P-touch Library
Use this software to store labels you have created, and then quickly and easily retrieve these
labels for use again.
Add-In Software for MS Word/Excel/Outlook
These Add-Ins allow you to quickly and easily copy data into a label directly from Microsoft
Word, Excel or Outlook
Printer Driver
This software enables your personal computer to print labels on your QL-500/550.
The CD contains the printer driver for the specific model purchased.
, using the Add-In icon in the tool bar of each application.
z INSTALLING SOFTWARE
Software and Compatible Operating Systems
The software is compatible with the following operating systems and versions of Microsoft
applications.
P-touch Editor Version 4.1, P-touch Library and Printer Driver
Microsoft Windows 98 SE, Microsoft Windows Me, Microsoft Windows 2000
Professional and Microsoft
Add-In Software for MS Word/Excel/Outlook
Microsoft Word 97/2000/2002/2003, Microsoft Excel 97/2000/2002/2003,
Microsoft
Outlook 2000/2002/2003.
Windows XP (Home/Professional).
Installation Precautions
• Do not connect the USB cable to a personal computer until the software has been installed.
• When using Windows
an administrator before installing the software.
• When you are installing the software from the CD-ROM, the following dialog box may appear on
the screen. If so, click [OK] and reinstall the software from the beginning.
2000 Professional and Windows XP (Home / Professional), log on as
Software Overview
15
INSTALLING SOFTWARE
Installing the Software
The installation procedure differs depending on the operating system running on your personal
computer. Refer to the installation procedure for the appropriate operating system to install the
software.
Refer to “When using Microsoft Windows 98 SE” on page 21 for the installation procedure for that
operating system.
When using Microsoft Windows Me/2000 Professional/XP (Home/Professional)
1
Start your personal computer and insert
the CD-ROM into the CD-ROM drive.
A dialog box appears briefly while the
InstallShield
installation. When the preparation is
complete, the InstallShield Wizard
welcome dialog box appears.
• It may take a short time for the dialog box
• If the program does not start and the
Wizard prepares for
to appear.
dialog box does not appear, navigate to
the contents of the CD-ROM, and then
double-click the “Setup.exe” icon.
2
Click [Next] to begin installation.
The License Agreement dialog box
appears.
Installing the Software
16
3
Carefully read the license agreement. If
you agree to the terms and conditions
of the license agreement, click [Yes] to
continue installation.
The Customer Information dialog box
appears.
4
Enter your “User Name” and the
“Company Name”, and then click
[Next].
z INSTALLING SOFTWARE
The Setup Type dialog box appears.
Installing the Software
17
INSTALLING SOFTWARE
5
Select the type of setup you prefer.
Change the default destination folder if
you wish to place the program files
elsewhere, and then click [Next].
• Click [Browse] to select an alternate
destination folder.
• Select “Custom” to install a particular
feature. For example, to install the printer
driver only.
The following items will be installed.
Typical
• P-touch Editor • P-touch Library • Fonts
• Help • Clip Art • Auto Format Templates
• Layout styles • Add-Ins • Manuals • Drivers
Custom
Click [Next] and select the features you
want to install on the Select Features
dialog box.
Check on to select and off to unselect the
items to be installed.
The Add Shortcut dialog box appears.
6
Specify where to add shortcuts (for
easy, one click access) for the Brother
software, and then click [Next].
If you do not want a shortcut created for an
area, clear the check box for that area.
Clear all check boxes to add no shortcuts.
The Start Copying Files dialog box
appears.
Installing the Software
18
7
Review the settings to ensure all are
correct, and then click [Next]. If the
settings are incorrect, click [Back] to go
back and correct.
• The InstallShield Wizard completes
preparations for installing the software,
and then the Setup Status dialog box
appears.
z INSTALLING SOFTWARE
• After all files necessary to install the Ptouch Editor have been copied and
registered, the Driver Setup dialog box
appears.
The Driver Setup dialog box does not
appear if “Driver” is not selected in
Custom installation.
8
When the Driver Setup dialog box
instructs you to connect the QL-500/
550, plug the connector on the USB
cable into the USB port on the back of
the QL-500/550.
Installing the Software
19
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