Brother MFC-P2000, HL-P2000 User Manual

Please read this manual thoroughly before using the machine.

Brother Laser Printer / Scanner / Copier

MFC/HL-P2000

User’s Guide

Keep this manual in a convenient place for quick and easy reference at all times.

i

Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects.

DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357.

SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660

INTERNET ADDRESS For technical questions and downloading drivers:

http://www.brother.com

vii

CHAPTER 1 INTRODUCTION

ABOUT THE GUIDEBOOKS

Finding Out How to Use the Machine

You have two guidebooks for this machine. Read each guidebook in the following order:

1.Read the Quick Setup Guide to set up your machine and to ensure proper connection with your computer. It also contains information for installing the printer driver, fon ts an d Remote Printer Console Program.

2.Read this On-line User’s Guide to get information about the following.

•Features and operating environment requirements of your machine –

Chapter 1

•Paper Handling – Chapter 2

•Print – Chapter 3

•Copy – Chapter 4

•Scan – Chapter 5

•Maintenance – Chapter 6

•Troubleshooting – Chapter 7

•Specifications – Appendix

•Index

CHAPTER 1 INTRODUCCTION

1-1

USER’S GUIDE

ABOUT YOUR MACHINE

Machine Overview

Document Feeder

Extension Support Wire

Extension Document Support Wire

Output Tray

Paper Support

Multi-Purpose Sheet Feeder

Top Cover

Doument Support

Paper Guide

Control Panel for Cpying and Scanning Function

Control Panel for Printing Function

Fig. 1-1 Front View

Parallel Interface Port

1-2

AC Inlet

Power Switch

Power Cord

Fig. 1-2 Rear View

CHAPTER 1 INTRODUCCTION

System Requirements in Brother Printing Solution for Windows

Check the following system requirements to setup and operate the machine in Brother Printing Solution for Windows:



IBM PC or compatible with 80486 SX or higher microprocessor



Parallel interface (or printer port)



8 MB or more of memory (for Windows

16 MB or more of memory (for Windows



10 MB of space available on your hard disk for the printer driver and all fonts



20 MB of space available on your hard disk for Visioneer PaperPort LE Software



Microsoft Windows



95/98, 3.1/3.11 or Windows NT 4.0



3.1/3.11)



95/98/NT)

®

Features

This machine has the following features:

❏ High Resolution and Fast Printing Speed

True 600 dots per inch (dpi) with microfine toner and up to 10 pages per minute (ppm) printing speed (A4 or Letter paper).

❏ Versatile Paper Handling

The machine has a multi-purpose sheet feeder an d straight paper path mechanism. Using this mechanism, you can load A4, letter, legal, B5, A5, A6 and executive sizes of paper, and various types of paper including envelopes, organizer paper and your custom paper size. The multi-purpose sheet feeder also allows manual p a p e r lo ading, so you can also use labels and transparencies.



❏ Copier

You can easily copy at a comfortable speed with only one push of a button. You can also enlarge or reduce the copying size.

®

❏ Document Management Application ‘Visioneer PaperPort

LE

Software’ (MFC-P2000)

Visioneer PaperPort® LE Software is a document management application which contains a viewer, editor and filing system and various links to other applications. Visioneer PaperPort

®

LE Software is a sophisticated application and has widespread industry acceptance and endorsements.

❏ A Sofisticated Viewer Software ‘WordCraft Unimessage™ Viewer

Software’ (HL-P2000)

WordCraft Unimessage™ Viewer is a sophisticated viewer for displaying and editing graphic files. In addition to the usual image editing functions (object drawing, annotations, highlighting, etc.) you will also be able to use this software to view both colour and monochrome images, create cover sheets for use with HL-P2000, display thumbnails of graphics files in any of your directories and set up a referencing system for your files using DIR (Document Indexing Retrieval).

1-3

USER’S GUIDE

❏ TWAIN Compliant Scanner Driver

The scanner driver is TWAIN compliant which is a defacto standard. You can use the scanner from other TWAIN compliant applications as well as the PaperPort application or Unimessage™ viewer application.

❏ Enhanced Printing Performance and User-Friendly Operatio n for

Windows

The dedicated printer driver and TrueType™-compatible fonts for Microsoft

®

Windows 95/98 and Windows 3.1 are available on the floppy disk and CD-ROM supplied with your machine. You can easily install them into your Windows system using our installer program. The driver supports our unique compression mode to enhance printing speed in Windows applications and allows you to choose various machine settings including toner saving mode, custom paper size, sleep mode, gray scale adjustment, resolution and so forth. You can easily set these print options through the Machine Setup Menu within the Windows Control Panel.

❏ Remote Printer Console Program for DOS

The utility program, Remote Printer Console (RPC), is av ailable on a floppy disk supplied with your machine. When you operate your computer in the DOS (Disk Operating System) environment, this program allows you to easily change the default settings of the machine such as fonts, page setup, emulations and so on. This program also provides a status monitor program, which is a Terminate-and-Stay Resident (TSR) program. It can monitor the machine status while running in the background and report the current status or errors on your computer screen.

1-4

❏ Popular Printer Emulation Support

This machine supports the following popular printer emulation modes: HP LaserJet IIP, Epson FX-850 and IBM Proprinter XL. When you use DOS application software or Windows version 3.0 or earlier, you can use any of these emulations to operate the machine. The machine also supports auto-emulation switching between HP and Epson or HP and IBM. If you want to select the printer emulation, you can do it using the Remote Printer Console Program.

CHAPTER 1 INTRODUCCTION

❏ Machine Status Monitor with Bi-directional Parallel Interface

The printer driver can monitor your machines status using bidirectional parallel communications. A high quality bi-directional parallel printer cable is recommended.

The machine status monitor program can show the current status of your machine. When printing, the animated dialog box appears on your computer screen to show the current printing process. If an error occurs, a dialog box will appear to let you know what to correct. For example: when your machine is out of paper, the dialog box will display “No Paper” and instructions for the proper corrective action.

❏ Enhanced Memory Management

The machine provides its own data compression technology in the machine hardware and the supplied printer driver software, which can automatically compress graphic data and font data efficiently into the machine’s memory. You can avoid memory errors and print most full page 600 dpi graphic and text data, including larger fonts, with the machine’s standard memory.

❏ Environment-Friendly

Economy Printing Mode

This feature will cut your printing cost by saving toner. It is useful to obtain draft copies for proof-reading. You can select from two economy modes—25% toner saving and 50% toner saving—through the Windows printer driver supplied with your machine.

Sleep Mode (Power Save Mode)

When the machine is not used for a certain amount of time, sleep mode automatically reduces power consumption. The machine consumes less than 13 W when in sleep mode.

Low Running Cost

Since the toner cartridge is separate from the drum unit, you need to replace only the toner cartridge after approximately 2,400 pages, which is cost effective and ecologically friendly. (Some models are

supplied with a starter toner cartridge which must be replaced after 1,000 pages.)

The actual number of pages printed with each toner cartridge may vary depending on your average type of print job.

1-5

USER’S GUIDE

OPERATING AND STORAGE ENVIRONMENT

Please take note of the following before using the machine.

Power Supply

Use the machine within the specified power range.

AC power: ±10% of the rated power voltage in your country Frequency: 50/60 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)

The power cord, including extensions, should not exceed 5 meters (16.5 feet).

Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder and so on. If it is unavoidable that you must use the machine with these appliances, it is recommended that you use an isolation transformer or a high-frequency noise filter.

Use a voltage regulator if the power source is not stable.

Environment

The machine should be installed near a power outlet which is easily accessible.

Use the machine only within the following ranges of temperature and humidity.

Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F) Ambient humidity: 20% to 80% (without condensation)

The machine should be used in a well ventilation room.

Place the machine on a flat, horizontal surface.

Keep the machine clean. Do not place the machine in a dusty place.

Do not place the machine where the ventilation h o le o f the machine can be blocked.

Do not place the machine where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the machine from direct sunlight when the machine is unavoidably set up near a window.

Do not place the machine near devices that contain magnets or generate magnetic fields.

1-6

CHAPTER 1 INTRODUCCTION

Do not subject the machine to strong physical shocks or vibrations.

Do not expose the machine to open flames or salty or corrosive gasses.

Do not place objects on top of the machine.

Do not place the machine near an air conditioner.

Keep the machine horizontal when carrying it.

Do not cover the slots in the top cover.

1-7

CHAPTER 2 PAPER HANDLING

CHAPTER2 PAPER HANDLING

PAPER SPECIFICATIONS

The machine can handle paper that has the following specifications.

Paper Type Paper Size

Cut sheet A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom

size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches) Envelopes DL, C5, COM-10, Monarch, 9” x 12” Organizer Day-Timer® J, K, L

(70-216 x 127-356 mm, 2.75-8.5 x 5-11 inches) Labels and Transparencies

Paper Capacity in Feeder

Multi-purpose Sheet Feeder:

A4/Letter paper: Up to 22 mm (0.87 inch) in height (up to the mark)

Legal paper: 100 sheets Envelopes, Organizer:10 sheets

Output Tray: Approx. 100 sheets of 75 g/m

A4, Letter (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches)

2

Approx. 200 sheets of 75 g/m 30 sheets of 158 g/m

2

(42 lb.) A4/Letter paper

(20 lb.)

2

(20 lb.) A4/Letter

paper

Cut Sheet Envelope

Basis Weight 60 to 158 g/m

(16 to 42 lb.)

Caliper



0.03 to 0.08 in.

(0.08 to 0.2 mm)

2

75 to 90 g/m

2

(20 to 24 lb.)

single thickness

0.0033 to 0.0058 in. (0.084 to 0.14 mm)

single thickness Moisture Content 4% to 6% by weight 4% to 6% by weight Smoothness 100 to 250 (Sheffield) 100 to 250 (Sheffield)

DOCUMENT SPECIFICATIONS

The machine can handle documents that have the following specifications.

Document Size 70-216mm wide, 100-360mm long Document Basis Weight 52 to 90 g/m2 (13.9 to 24 lb.) Document Thickness 0.06mm to 0.12mm

CHAPTER 2 PAPER HANDLING

Paper Capacity in Document Feeder A4/Letter paper: Approx. 10 sheets of 75 g/m

2

(20 lb.)

Envelopes, Organizer:10 sheets

Caution

!



Do not load labels in the document feed er.



Do not load transparencies in the document feeder.

✒Note



When loading multiple documen ts in the document feeder, load the same size and type of document.



When loading multiple documen ts in the document feeder, fan the documents before loading.



Documents printed in color might stain the scanning unit. If this happens, clean the scanning unit.

Scannable AreaThe figure below shows the physically scannable area. The scannable area of your machine begins at approximately 3mm (0.12”) from the edge of the document.

Fig. 2-4 Scannable Area

2-5

USER’S GUIDE

MULTI-PURPOSE SHEET FEEDER FOR PRINTING

The machine has a multi-purpose sheet feeder that can feed plain paper, envelopes, transparencies and organizer paper.

To use the multi-purpose sheet feeder, follow these step s:

1. Make sure that you have selected the proper paper source, paper size, media type and orientation.

✒ Note



You may select the proper paper source, paper size and orientation in your application software.



If your application software does not support your custom paper size, select the next paper size up that is closest but larger than the custom size. Then adjust the print area by changing the right and left margins in your application software.

2. Make sure that the multi-purpose sheet feed er contains the selected size of paper in the selected orientation. If necessary, change the paper in the feeder.

3. Send your file or document to the machine. When the machine receives data, it begins the print process by loading

paper from the multi-purpose sheet feeder. If the machine is in sleep mode when it receives data, it will wake up an d start the printing process automatically.

2-6

Loading Paper into the Feeder

To load paper into the feeder, follow these steps.

1. Open the multi-purpose sheet feeder by gently pulling the lid forward towards you. ( ➀ ).

2. Load paper into the multi-pur pose sheet feeder with the printing surface face down. (➁ )

Caution

!



The feeder can hold up to 200 sheets of plain paper (75 g/m2, 20 lb.). If you load too many sheets, paper jams could occur.



Make sure that the paper is stacked below the ▼ mark.



If there is still some paper in the feeder, you must first remove it, put it together with the new paper and then in sert the stack in the feeder.

CHAPTER 2 PAPER HANDLING

Fig. 2-5 Opening the Feeder and

Loading Paper or Envelopes in the Feeder

✒ Note

If you load envelopes in the feeder, make sure they are inserted in the direction shown above.

2-7

USER’S GUIDE

3.Move the paper guide to the paper width. ( ➀ )

Caution

!

Failure to set the paper guide to the paper size may cause paper skew or jams.

4.Close the multi-purpose sheet feeder. ( ➁)

Fig. 2-6 Moving the Paper Guide

and Closing the Feeder

✒Note

If the multi-purpose sheet feeder runs out of paper when you try to print,

Alarm

the You have to load paper in the feeder and push the panel switch to cancel the alarm and continue printing. If p a p e r jam s in the machine, the

Paper

and

to “PAPER JAMS” in Chapter 7.

Paper

and

lamps also blink. If the error is a paper jam, clear it referring

lamps blink to alert you to a paper empty error.

Alarm

2-8

Two Side Printing (Manual Duplexing)

The supplied printer driver for Windows 95,98 or Windows 3.1 enables manual duplex printing. For more information about settings, see the help text in the printer driver.

The machine prints all the even numbered pages on one side of the paper first, and then prints all the odd pages on the reverse side of the paper.

When you have finished printing the even numbered sides of the paper, the driver instructs you to re-insert the paper by a pop-up message on the computer screen. Follow the instructions on how to reinsert the paper.

✒Note



Before re-inserting the sheets, you have to straighten them, or you will get paper errors.



The use of very thin or very thick paper is not recommended.



If you encounter a double feeding error, we recommend that you hold all sheets of paper except the front sheet while the paper is feeding.

CHAPTER 2 PAPER HANDLING

Fig. 2-7 Notes for Manual Duplexing

✒Note

When you use the Manual Duplex function, it is possible that paper jams may occur or print quality migh t n ot be satisfactory.

2-9

USER’S GUIDE

!

OUTPUT TRAY AND PAPER SUPPORT WIRE

The machine ejects paper with printed surfaces face down into the output tray at the front of the machine.

When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray, sheets can be stacked on the tray.

Follow these steps to open the output tray:

1. Pull the top of the tray down (➀).

2. Extend the extension support wire (➁), and extend the extension document support wire.()

2-10

Fig. 2-8 Opening the Output Tray and

Extending the Extension Support Wire

You can stack up to 100 sheets in the output tray.

Caution



When you use transparencies, remove each sheet immediately after printing. Stacking sheets may cause paper curled or paper jam.



Continuous printing with the output tray closed may cause condensation inside the output tray.

CHAPTER 3 PRINT

LAMPS AND SWITCH

This section refers to the following lamps and switch on the machine control panel.

Fig. 3-1 Lamps and Switch on Control Panel

Data

Toner

Ready

Paper

CHAPTER 3 PRINT

Drum

Alarm

✒ Note

When the including the

Ready (Paper) Lamp

Ready

The

Lamp Machine status

Off

❍

Blinking

❍↔●

Blinking

❍↔●

On

●

This lamp also works as the blink simultaneously to indicate a paper error. See “Operator Calls”

Chapter 7.

power

switch is off or the machine is in sleep mode, all lamps

Ready

lamp are off.

lamp indicates the current status of the machine.

power

The mode. If the machine is in sleep mode, it will wake up automatically when it receives data or you press the control panel switch.

The machine is warming up. (Blinking at 1 second intervals)

The machine is cooling down and stops printing until the internal temperature lowers. (Blinking at 2 seconds intervals) The machine is ready to print.

switch is off or the machine is in sleep

Paper

lamp with the

Alarm

lamp. They

3-1

USER’S GUIDE

Data (Toner) Lamp

Data

The

lamp indicates the current status of the print data process.

Lamp Machine status

Off

❍

Blinking

❍↔●

On

●

The machine has no print data.

The machine is receiving data from the computer or is processing data in memory.

Print data remains in the machine memory. If th e

Data

nothing has printed, you need to press the to print the remaining data.

lamp is on for a long period of time and

switch

Drum Lamp

Alarm Lamp

This lamp also works as the blink simultaneously to indicate a toner error. See “REPLACING THE

TONER CARTRIDGE” in Chapter 6 and “Operator Calls” in Chapter 7.

Drum

The

The “COVER OPEN” and “MEMORY FULL.” If any other error occurs, the machine indicates the error by blinking the lamp or by printing an error report.

lamp indicates the drum unit is nearly at the en d of its life.

Lamp Machine status

Off

❍

On

●

Alarm

The drum unit can be used.

The drum unit is nearly at the end of its life. Installing a new drum unit turns off th is lam p. See

“REPLACING THE DRUM UNIT” in Chapter 6.

lamp blinks to indicate a machine error status such as

Toner

lamp with the

Alarm

lamp with another

lamp. They

3-2

✒ Note

Ready, Data

The with the

in Chapter 7 and take corrective action for the error.

Alarm

lamp. See “ALARM INDICATIONS AT A GLANCE”

and

Drum

lamps are used to indicate machine errors

Switch

switch

This

will be used for the following purpose de p e n ding on the

situation.

Cancel printing

If you press the printing and ejects the paper.

Wake-up

If the machine is in sleep mode, pressing the ready state.

Form Feed

Data

If the

lamp is on, press the

remaining in memory: this operation is called “Form Feed.”

Error Recovery

If an error occurs, the machine will recover from some errors automatically. If the error does not clear automatically, press the to clear the error and continue machine operation.

Other Control Features

The machine has the following useful features:

switch

CHAPTER 3 PRINT

during printing, the machine immediately stops

switch

. The machine prints any data

wakes it up into the

switch

Sleep Mode

When the machine does not receive data for a certain period of time (time-out), it enters sleep mode. Sleep mode acts as though the machine was turned off. The default time-out is 5 minutes. Wh ile the machine is in sleep mode, all the

lamps

are off and it is as if it was turned off, but the machine can still receive data from the computer. Receiving a p r int file or document automatically wakes up the machine to start printing. Pressing

switch

the

also wakes up the machine.

✒ Note



When the machine goes into sleep m ode, the fan will not stop until the machine engine has cooled down.



Sleep mode allows the print engine to cool, so the temperature of your room and how long the machine has been in sleep mode affects the warm-up time. This warm-up time can take up to 30 seconds. The

Ready

lamp blinks to indicate that the machine is warming up.



You can change the time out for the sleep mode with the supplied printer driver or Remote Printer Console pr ogram. Refer to the Help section in the printer driver or RPC pro g r am for more information about the sleep mode setting.

3-3

USER’S GUIDE

Test Print Mode

The machine has the following test p r int mode. Follow these steps:

1. Make sure that the top cover is closed.

2. Hold down the switch and turn on the

switch

Drum

The

depressed until the

lamp lights to indicate that the machin e is in the test print

Drum

mode.

3. Press the

switch

again to execute the test print or hold down the

to select another option and release the

selected option.

The test print modes are listed below:

Lamp Lit Choice Function

Drum

Test sample page The machine prints a test sample page.

The machine returns to the ready status after printing.

Alarm

Print Config & Print Fonts I

The machine prints the current configuration of the machine and a list of the internal fonts. The machine returns to the ready status after printing.

Ready

Factory Reset The machine is restored to the factory setting

and permanent fonts and macros are cleared. The machine returns to the ready status after printing.

Data

Hex Dump Print The machine can print data as hexadecimal

values, so that you can check data errors and problems. To exit from this mode, you have to turn off the machine.

power

switch. Keep the

lamp comes on.

switch

to execute the

3-4

CHAPTER 4 COPY

The machine allows you to make high-quality photocopies. Always make sure that paper is loaded in the Sheet Feeder before making copies.

150%

120%

LGL >LTR

Enlarge/

78%

Reduce

50%

A6@A4

A5@A4

Enlarge/

A4@A5

Reduce

A4@A6

COPYING IN STANDARD MODE

Fig. 4-1 Control Panel for Copying and Scanning Functions

Photo

Copy

Stop

1.Insert the original document face down in the Document Feeder.

2.Press the

To stop copying, press the display. Press the

Copy

button.

button. The machine shows “E” on the

Stop

button again to eject the original document.

Stop

TO MAKE SETTINGS FOR EACH COPY

HL-P2

000

Print Copy Scan

You can make various settings. These settings are effective only for the next copy and after that the settings are cleared. The number of copies should be set after Enlarge/Reduce and Quality settings have been made.

Enlarge/Reduce



Photo/Text

 

Copies

- the number of copies

- Enlargement / Reduction ratio

-Copy output mode

4-1

USER’S GUIDE

Photo/Text

Select the copy mode from Text or Photo

1.Insert the original document face down in the Document Feeder.

2.Press the

When you select Photo mode, the

3.Press the

Enlarge/Reduce

You can make an enlarged or reduced size of copy from 50% to 150% (for USA and Canada), 50% to 200% (for other countries).

1.Insert the original document face down in the Document Feeder.

2.Press the

ratio.

<For USA and Canada> * You can reduce to 78 or 50% of the original size.

* You can enlarge to 120% or 150%

<For other countries> * You can reduce to 71 or 50% of the original size.

* You can enlarge to 141% or 200%

button to select photo mode.

Photo

button to start copying.

Copy

Enlarge/Reduce

---- OR ----

lamp comes on.

Photo

button and select the Enlarge/Reduce

4-2

When Enlarge/Reduce is 100%, all the LEDs are off.

3.Press the

✒

Note

If the enlarged size is bigger than the copy paper, you may lose some portion of the original document. In that case, reduce the enlargement ratio.

button to start the copy.

Copy

The Enlarge/Reduce function works as shown in the figure below.

Enlarge

Reduce

The Number of Copies

You can make multiple copies.

CHAPTER 4 COPY

Fig. 4-2 Enlarge and Reduce

1. Insert the original document face down in the Document Feeder.

2. Press the

3. Press the

button.

Copy

button again within one second if you want to

Copy

increase the number of copies.

✒

Note

The maximum number of copies is 9.

4-3

USER’S GUIDE

Error

If an error ocurrs, the machine shows “E” on the display.

To clear the error, press the

Stop

button.

An error will occur when the following happens; *When the document causes a paper jam in the document feeder while

the machine is feeding the document.

*When the machine is busy. (When the machine is being used as a

scanner or printer.) *When there is no paper in the sheet feeder. *When memory full happens and the machine prints out an error message.

When there is no document in the Document Feeder when you try to copying, the machine shows the number of copies and the letter “P” alternately on the display. When you see this, insert a document in the Document Feeder.

✒

Note

When a memory full error is likely to happen, the machine changes the vertical resolution from 600 dpi to 300 dpi and copies the document automatically. In this case, the machine displays “F” on the display.

4-4

CHAPTER 5 SCAN

The machine provides you with a TWAIN compliant scanner driver. This allows you to use the machine as scanner from any TWAIN compliant application such as Adobe Photoshop.

SCANNING FROM TWAIN COMPLIANT APPLICATIONS

1.Launch the application you wish to use.

2.Select the ‘Select Source’ menu.

3.Select the “Brother MFC-P2000” or “Brother HL-P2000” and click

Select.

4.Select the “Acquire” menu.

5.Make the appropriate settings such as;



Scanning Resolution



Photo, Text



Scanning Area

etc.......

6.Click the Start button.

✒ Note



Selecting the scanning area exactly reduces the scanning data so that you can save transfer time and memory.



Generally, the scanning resolution should be set according to the final output device. For example, when the output device is a monitor screen, 150 dpi scanning is enough. If a higher resolution is chosen, the displayed output may not have any particular improvement.

5-1

USER’S GUIDE

SCANNING FROM THE VISIONEER PaperPort LE SOFTWARE (MFC-P2000)

1. Launch the Visioneer PaperPort LE application.

5-2

2. Click the Scan icon.

The scanner driver dialog is launched.

3. Make the necessary settings.

4. Press the Start button.

The scanned image will be shown on the desktop with the name ‘Untitled-x.’

For further information about ‘PaperPort’, refer to the On-line Help in the application.

CHAPTER 5 SCAN

Scanning from the Unimessage™ Viewer Software (HL-P2000 - Windows 95/98/NT users)

1. Launch the Unimessage™ Viewer application.

2. Select “Scan”.

3. After inserting the original document in the document feeder, click the

“Start” button.

4. After the document has scanned com pletely, the “Collate Dialog”

appears. Select the data you have just scanned and press “Add” button.

5. Click the “OK” button.

The scanned image will be shown on the desktop.

For further informtion about ‘Unimessage™ Viewer’, refer to the On-line Help in the application.

5-3

CHAPTER 6 MAINTENANCE

REPLACING THE TONER CARTRIDGE

The machine can print approximately 2,400 pages (5% coverage: A4/Letter) with one toner cartridge. When the toner cartridge is running low, the indicate toner low. Initially, some models are supplied with a starter

toner cartridge which must be replaced after 1,000 pages.

✒ Note



Alarm

Actual page count will vary depending on your average document type. (i.e.: standard letter, detailed graphics, etc.) It is recommended that you always keep a new toner cartridge ready for use for when you get the toner low warning. Discard the used toner cartridge according to local regulations. If you are not sure of them, consult your local dealer. Be sure to seal up the toner cartridge tightly so that toner po wder does not spill out of the cartridge. Do not discard used toner cartridges together with domestic rubbish. It is recommended that you clean the machine when you replace the toner cartridge. See “CLEANING THE MACHINE” in this chapter.

and

Data

(Toner) lamps blink once every 5 seconds to

CHAPTER 6 MAINTENANCE

Drum

Alarm

Ready

Paper

Data

Toner

Fig. 6-1 Toner Low and Empty Indication

Caution

!

You may print approximately 100 pages after the first toner low indication. Both to indicate that the toner is empty. Once this indication appears, your machine cannot resume printing until you have installed a new toner cartridge.

Alarm

and

Data

(Toner) lamps will blink continuously

6–1

USER’S GUIDE

Caution

!

Keep the drum unit level after removing the toner cartridge, to avoid possible toner spill or scatter.

Follow these steps to replace the toner cartridge:

1. Open the top cover towards you. Remove the drum unit by holding

each side of the drum and gently lifting the drum forwards towards you.

Fig. 6-2 Removing the Drum Unit

✒ Note

It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter.

6–2

CHAPTER 6 MAINTENANCE

Warning

After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover of the machine, never touch the shaded parts shown in the following illustration.

High Temperature

Fig. 6-3 Inside the Machine

2. Gently turn the lever on the tone r cartrid ge forward until it stops.

✒ Note

The toner cartridge cannot be removed unless the shutter is completely closed by turning the lever fully to the front.

Fig. 6-4 Turning the Lever to Close the Shutter

6–3

USER’S GUIDE

!

3. Remove the old toner cartridge from the drum unit by pulling it out

gently.

Fig. 6-5 Removing the Old Toner Cartridge

Caution

!

Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water immediately.

4. Unpack the new toner cartridge, gently shake it five or six times and

then remove the protective part.

Caution



Only unpack the toner cartridge immediately before installing it into the machine. If toner cartridges are left unpacked for a long period of time, the toner life is shortened.



You can only use a Brother genuine toner cartridge (TN-300 series) which is specially formulated to ensure top print quality. Damage caused by using toner cartridges other than those supplied by Brother is not covered under any warranty o r service agreement.

Fig. 6-6 Shaking the Toner Cartridge

and Remove the Protective Part

6–4

CHAPTER 6 MAINTENANCE

5. Install the new toner cartridge into the right hand side of the drum

unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly.

Fig. 6-7 Installing the Toner Cartridge

into the Drum Unit

6. Gently turn the lever on the tone r cartrid ge backward until it stops.

Fig. 6-8 Turning the Lever to Open the Shutter

7. Turn the drum unit upside down gently.

6–5

USER’S GUIDE

Home Position (▲)

8. Clean the primary corona wire inside the drum unit by gently sliding

the blue tab to the right and left several times.

Fig. 6-9 Cleaning the Primary Corona Wire

9. Re-install the drum unit into the machine and close the top cover.

6–6

Fig. 6-10 Close the top cover

REPLACING THE DRUM UNIT

The machine uses a drum unit to create the print images on paper. If the

Drum

lamp is on, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the without replacing the drum unit for a while. If there is a noticeable deterioration in the output print q u a lity even before the lights, then the drum unit should be replaced.

Drum

lamp is on, you may be able to continue to print

Ready

Paper

Data

Toner

Alarm

Drum

CHAPTER 6 MAINTENANCE

Drum

lamp

Fig. 6-11 Drum Unit Nearly at the End of its Life

Caution

!



When removing the drum unit, handle it carefully as it contains toner.



You should clean the machine when you replace the drum unit. See

“CLEANING THE MACHINE” in this chapter.

✒Note

The drum unit is a consumable, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use, the number of pages per print job, etc.. The drum life is estimated at approximately 20,000 pages at 20 pages per job and 8,000 pages at 1 page per job. The actual number of pages that your drum will print may be significantly less than these estimates. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.

For best performance, use only genuine Brother toner and use the product in a clean, dust-free environment with adequate v entilation.

6–7

USER’S GUIDE

Follow these steps to replace the drum unit:

1.Open the top cover towards you. Remove the old drum unit.

Fig. 6-12 Removing the Drum Unit

Warning

After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover of the machine, never touch the shaded parts shown in the following illustration.

6–8

High Temperature

Fig. 6-13 Inside the Machine

2.Remove the toner cartridge from the drum unit and keep it in a safe

place. For more information, see “REPLACING THE TONER

CARTRIDGE” in this chapter.

✒Note



Discard the used drum unit according to local regulations. If you are not sure of them, consult your local dealer/retailer. Be sure to seal up the drum unit tightly so th at toner powder does not spill out of the unit. Do not discard used drum units together with domestic rubbish.



It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter.

CHAPTER 6 MAINTENANCE

Fig. 6-14 Removing the Toner Cartridge

3. Unpack the drum unit and gently shake it five or six times

horizontally.

Fig. 6-15 Shaking the Drum Unit

Caution

!



Do not remove the starter sheet.

Fig. 6-16 Do Not Remove the Starter Sheet



Only unpack a drum un it immediately before installing it into the

Starter Sheet

machine. If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged.



Handle the toner cartridge and the drum unit carefully as it contains toner. If toner scatters and your hands or clothes get dirty, wipe or wash it off with cold water immediately.

6–9

USER’S GUIDE

4. Install the toner cartridge into the new d r um unit. For more

information, see “REPLACING THE TONER CARTRIDGE” in this

chapter.

5. Install the new drum unit into the machine.

Fig. 6-17 Installing the Drum Unit

6. Close the top cover.

7. The machine automatically ejects the starter sheet. Ejecting this sheet

resets the drum life alarm.

Starter Sheet

Fig. 6-18 Ejecting the Starter Sheet

6–10

CLEANING THE MACHINE

!

Clean the machine exterior and interior periodically. If printed pages get stained with toner, clean the machine interior and drum unit.

Cleaning the Machine Exterior

Clean the machine exterior as follows:

CHAPTER 6 MAINTENANCE

1. Turn off the

Warning

There are high voltage electrodes inside the machine. Before cleaning the machine, make sure to turn off the power switch and unplug t he power cord from the power outlet

2. Remove the paper in the multi-purpose sheet feeder.

3. Use a damp cloth for cleaning.

power

switch and unplug the power cord.

Fig. 6-19 Turning off the Switch and Unplugging

Caution

Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the surface of the machine.

4. Wipe dirt and dust away from the machine exterior and feeder with a

cloth.

5. Load paper into the multi-pur pose sheet feeder, and plug in the power

cord.

6–11

USER’S GUIDE

Cleaning the Machine Interior and Drum Unit

Clean the machine interior and the drum unit as follows:

1. Turn off the

Warning

There are high voltage electrodes inside the machine. Before cleaning the machine, make sure to turn off the power switch and unplug t he power cord from the outlet

2. Open the top cover of the machine.

3. Take the drum unit out of the machine and put it aside.

Warning

After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover of the machine, never touch the shaded parts shown in the following illustration.

power

switch and unplug the power cord.

Fig. 6-20 Turning off the Switch and Unplugging

6–12

High Temperature

Fig. 6-21 Inside the Machine

CHAPTER 6 MAINTENANCE

!

4. Gently wipe the scanner window with a soft dry cloth.

Scanner Window

Fig. 6-22 Cleaning the Scanner Window

Caution

!



Do not touch the scanner window with your fingers.



Do not wipe the scanner window with cleaning alcohol.

5. Turn the drum unit upside down carefully.

Caution

Handle the drum unit carefully as it contains toner. If toner scatters and your hands or cloths get dirty, wipe or wash it off with cold water immediately.

✒ Note

It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter.

6–13

USER’S GUIDE

Home Position (▲)

6. Clean the primary corona wire inside the drum unit by gently sliding

the tab to the right and left several times.

Fig. 6-23 Cleaning the Primary Corona Wire

7. Return the tab to the home position (▲ mark position) before

reinstalling the drum unit.

Caution

!

Be sure to position the tab at the home position, or printed pages may have vertical stripes.

8. Install the drum unit into the machine.

See the section “REPLACING THE DRUM UNIT” in this chapter.

9. Close the top cover.

10.Plug in the power cord and turn on the

power

switch.

6–14

Cleaning the Scanning Unit

Clean the scanning unit when you get stains on your copied document.

CHAPTER 6 MAINTENANCE

1. Turn off the

power

switch and unplug the power cord.

2. Open the document feeder.

3. Clean the flat white pressure bar and the glass strip under the bar with

a dry cloth.

Fig. 6-24 Cleaning the Scanning Unit

4. Close the document feeder.

5. Plug in the power cord and turn on the

power

switch.

6–15

USER’S GUIDE

!

RE-PACKING THE MACHINE

Caution

Whenever you transport the machine, use the packing materials which are provided with your machine. Also, follow the steps below to re-pack the machine, or it may be damaged which will void the machine warranty.

1. Turn off the

outlet. Remove the AC cord and the extention wire of the paper tray from the machine.

2. Open the top cover.

3. Remove the drum unit assembly, referring to the previous section.

✒ Note

Remove the drum unit assembly with the toner cartridge included.

power

switch and unplug the machine from the AC

Fig. 6-25 Removing the Drum Unit Assembly

6–16

CHAPTER 6 MAINTENANCE

4. Place the drum unit assembly in the plastic bag and seal the bag

completely.

Fig. 6-26 Placing the Drum Unit in the Plasti c Bag

5. Close the top cover, the extension wire, and the output tray.

6. Remove the document support from the machine.

7. Wrap the machine in the plastic bag and place it in the original carton

box with the original Styrofoam packing material.

8. Place any documents (manual and any documentation describing the

reason for repacking the machine) and the drum unit assembly in the carton box as shown below.

9. Close the carton box and tape it.

Manuals

Printer

Fig. 6-27 Repacking the Machine

Drum Unit Including Toner Cartridge

Carton

6–17

CHAPTER 7 TROUBLESHOOTING

ALARM INDICATIONS AT A GLANCE

Operator Calls for the Printing Function

If a recoverable error occurs, the machine indicates an ‘operator call’ by blinking the

Find the error and take the proper action to correct it. The machine automatically recovers from most errors, but you may need to reset the machine with the panel switch as described below.

Blinking Lamp Error Action

Paper

❍↔●

Alarm

❍↔●

Toner

❍↔●

Alarm

❍↔●

(every 5 seconds)

Toner

❍↔●

Alarm

❍↔●

(Fast blinking)

Alarm

lamp and any of the following lamps.

Paper jam Clear the paper jam referring to the next section

“PAPER JAMS” and press the panel

the machine does not automatically resume printing.

Paper empty Load paper in the machine referring to Chapter 2

and press the panel Misfeed Reinstall the paper and press the panel Toner low Indicates that the machine has approximately 100

pages of printing left before the toner cartridge is

empty. Prepare a new toner cartridge. Toner Empty Replace the toner cartridge with a new one

referring to Chapter 6.

CHAPTER 7 TROUBLESHOOTING

switch

.

switch

if

.

7-1

USER’S GUIDE

For errors shown below, the machine indicates an operator call by blinking the Windows driver, the status monitor will appear to indicate the error on your computer screen. The machine also prints some error messages on paper.

Error Action

COVER OPEN PRINT OVERRUN

MEMORY FULL

This error can only occur when using DOS.

Parallel Interface Line Error

Alarm

lamp. If you use the machine with the supplied

Close the top cover of the machine.



Press the panel machine.



If you use the supplied Windows

switch

to print the data remaining in the



driver, try again after turning on Error Recovery in the PRINT menu of your application software, (Refer to the Help section in the Windows



If this does not clear the error, reduce the complexity of



machine driver for the details.)

your document or reduce the print resolution.



Press the panel

switch

to print the data remaining in the

machine.



Reduce the print resolution or reduce the complexity of your document.

 

Press the panel



Check that the connection between your computer and

switch

to resume printing.

machine is secure and correct, and check the interface cable.

7-2

CHAPTER 7 TROUBLESHOOTING

✒ Note

If the machine does not operate as you expect it to, it is recommended that you turn off the on again. If you still have problems, consult your dealer or our authorized service representative.

power

switch, wait a few seconds and then turn it

Operator Calls for the Copying and Scanning Functions

If a recoverable error occurs, the machine shows “E” on the display.

To clear the error, press the Stop Button.

An error will occur when the following happens; * When the document causes a paper jam in the document feeder while the

machine is feeding the document.

* When the machine is busy. (When the machine is being used as a scanner

or printer.) * When there is no paper in the sheet feeder. *When memory full happens.

7-3

USER’S GUIDE

Service Calls for the Printing Function

If an unrecoverable error occurs, the machine indicates the need for a service call by lighting all the lamps and then the follo wing combination of lamps alternately:

Service Call Fuser

malfunction

Drum Alarm Ready Data

●❍●❍ ❍●●❍ ❍❍❍● ❍❍❍❍

Laser BD malfunction

Scanner malfunction

ROM error

Service Call D-RAM error Service A Service B Service C

Drum Alarm Ready Data

●❍●❍ ❍●●❍

●●●❍ ❍❍❍●

Service Call Service D Service E0 Service E1 Service P

Drum Alarm Ready Data

Service Call NV-RAM

Drum Alarm Ready Data

●❍●❍ ❍●●❍ ❍❍❍●

●●●●

CPU Runtime

error

●● ❍●

●●

●● ● ON ❍ OFF

7-4

If you see any of these service call indications, turn off the

power

switch, wait a few seconds and then turn it on again and try to print again. If you cannot clear the error and see the same service call indication after

turning on the machine, consult your dealer or our authorized service representative. Report the error status and situation referring to the above table.

✒ Note

Be sure that the top cover and the main controller board are firmly installed.

CHAPTER 7 TROUBLESHOOTING

Service Calls for the Copying and Scanning Functions

If an unrecoverable error occurs, the machine shows “E” and “0”, “1” or “2” on the display alternately. When this happens, turn off the power switch, wait a few seconds and then turn it on again and try again.

If you cannot clear the error and see the same service call indication after turning on the machine, consult your dealer or our authorized service representative. Report the error status and situation referring to the above information.

7-5

USER’S GUIDE

PAPER JAMS

Before you can clear a paper jam error, you need to find the location of the paper jams. Locate the position referring to the following figure.

Document Feeder

Document

Multi-Purpose

Sheet Feeder

Paper

Drum Unit

Fig. 7-1 Locating Paper Jam Position

Top Cover

After locating the position, clear the jammed paper referring to the following descriptions. If the jammed paper is removed completely and the top cover is closed, the machine may resu m e printing automatically. If the machine does not resume printing, press the control panel

Warning

switch

After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover of the machine, never touch the shaded parts shown in the following diagram.

.

7-6

High Temperature

Fig. 7-2 Inside the Machine

CHAPTER 7 TROUBLESHOOTING

Caution

!

Do not pull jammed paper from the output tra y. Be sure to open the top cover to remove the jam, or the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages.

Fig. 7-3 Do not pull the Jammed Paper from the Output Tray

❏ Paper Jam in the Multi-Purpose Sheet Feeder

If a paper jam has occurred inside the multi-p u r pose sheet feeder, open the multi-purpose sheet feeder to p ull the jammed paper upward out of the feeder; then close the multi-purp ose sheet feeder. Also, open the top cover and check that a torn piece of paper does not remain inside the machine referring to the next section.

Fig. 7-4 Paper Jam in the Feeder

If the paper cannot be pulled up, see the next section “Paper Jam near

the Drum Unit.”

7-7

USER’S GUIDE

❏ Paper Jam near the Drum Unit or at the Paper Output Tray

If a paper jam has occurred near the drum unit, open the top cover and remove the drum unit. Then, pull the jammed paper upwards and out of the machine. Install the drum unit and close the top cover.

Fig. 7-5 Paper Jam near the Drum Unit

❏ Paper Jam in the Fuser Unit

If a paper jam has occurred in the fuser unit, open the top cover and remove the drum unit. Then, pull the jammed paper out of the fuser. Install the drum unit and close the top cover.

Fig. 7-6 Paper Jam Inside the Machine

7-8

CHAPTER 7 TROUBLESHOOTING

❏ Paper Jam in the Document Feeder

If a paper jam has occurred in the document feeder, open the document feeder cover. Pull the jammed paper out of the document feeder towards you. After removing the document, close the document feeder.

Fig. 7-7 Paper Jam in the Document Feeder

7-9

USER’S GUIDE

Q & A

This section contains questions and answers for using your machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem.

Setting Up the Machine Hardware

Question Recommendation

The machine does not work. All lamps are off.

The machine does not print. Check the following:

The machine may be in sleep mode. Press the panel

switch

machine is plugged into a live power source and the

power switch



The machine is turned on.



All of the protective parts have been removed.



The toner cartridge and drum unit are installed properly.



The interface cable is securely connected between the machine and computer.



Check to see if the lamp is blinking, refer to the Operator Call section of this manual.



Check to see if the lamp is blinking fast, the machine might be cooling down to lower the machines in ternal temperature. Open the top cover of the machine to lower the temperature.

to wake up the machine. Check to see if the

is on.

Alarm

lamp is blinking. If the

Ready

lamp is blinking. If the

Setting Up the Machine for Windows

Question Recommendation

I cannot print from my application software. Sometimes I get a Memory Full message. How can I correct this? Sometimes I get a Print Overrun error when printing certain documents from Windows.

Make sure the supplied Windows printer driver is installed and selected with your application software. Reduce the print resolution or reduce the complexity of your document and try again.



If you are using the supplied Windows driver, turn error recovery on in the Setup dialog box and try

again. Reduce the print resolution or reduce the complexity of your document and try again.

7-10

Setting Up the Machine for DOS

Question Recommendation

I cannot print from my application software.

The machine prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc.

The machine does not print when I press the Print Screen Key.

Data

(

lamp On) The machine prints the first part of my document but does not print the last page.

Data

(

lamp On)

How can I change the User settings or default settings of the machine?



Check if the DOS application software interface settings match that of your machine: for example, if you are using a parallel printer cable, you would most likely set your DOS software printer port to LPT1.



Check if the machine has any alarms active.

Check if the appropriate printer is selected in your

application software. This is an indication that your application machine emulation setting and the machines emulation do not match. Check in your application software which printer you have selected to make sure the machine is set up correctly. Remember the machine emulates three widely used printer selections: HP LaserJet IIP, Epson FX-850, and IBM Proprinter XL. Try setting the printer into HP emulation and then select the HP LaserJet IIP printer in your application software. Press the panel

switch

machine but the machine did not receive the Page Eject command: print screens do not send this command. This was a common problem with database software and spreadsheet software when not correctly set up. The data has been sent to the machine but the machine did not receive the Page Eject command. Press the panel

switch

with your software supplier on how to add a Page Eject (or Form Feed) command to the end of your print job. Use the remote printer console (RPC) program.

CHAPTER 7 TROUBLESHOOTING

. The data has been sent to the

to eject the page. Then check

7-11

USER’S GUIDE

Paper Handling

Question Recommendation

The machine does not load paper.

How can I load envelopes? You can load envelopes from either the multi-pu r pose

What paper can I use? You can use plain paper, envelopes, transparencies,

How can I clear paper jams? See “PAPER JAMS” in this chapter.



Check to see if the “PAPER EMPTY” message

appears on your computer screen or the

Paper

and

lamps are blinking on the machine control panel. If so, the multi-purpo se sheet feeder may be out of paper or not properly installed. If it is empty, load a new stack of paper into the feeder.



If there is paper in the multi-purpose sheet feeder, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn th e stack over and put it back into the paper tray.



Reduce the amount of paper in the multi-purpose sheet feeder, then try again.

sheet feeder or the manual feed slot. Your application software must be set up correctly to print on the envelope size you are using. This is usually done in the page setup or document setup menu of your software. Refer to your application manual.

labels, and organizer paper. For information on loading paper, see “Paper Handling” in Chapter 2.

Alarm

7-12

Printing

Question Recommendation

The machine prints unexpectedly or it prints garbage.

The machine cannot print full pages of a document. An error message “PRINT OVERRUN” occurs.

The machine cannot print full pages of a document. A "MEMORY FULL" error message occurs.

My headers or footers appear when I view my document on screen but do not show up when I print them.



Turn the machine off and on again to reset the machine.



Make sure your application software is correctly set up to use this machine by checking the machine settings in your application software.

Check the machine emulation settings. If you can use

the supplied RPC program, use it to change the settings as required. Also, you can print the current setting list from the RPC program or Machine Control Panel.

The machine received a very complex print job and could not process part of the page. This may be solved by the following ways.



If you are using Windows 95 or Windows 3.1 with the supplied printer driver, see the “Setting up the Machine for Windows” section.



Try to reduce the complexity of your document or reduce the print resolution.



Reduce the graphic quality or the number of font sizes within your application software.



Reduce the print resolution.



Reduce the complexity of your document and try again.



Reduce the print resolution.



Reduce the complexity of your document and try again.



Reduce the graphic quality or the number of font sizes within your application software.

Most laser printerss have a restricted area that cannot be printed on. Usually the first two lines and last two lines of text cannot print (leaving 62 printable lines). Adjust the top and bottom margins in your document to allow for this.

CHAPTER 7 TROUBLESHOOTING

7-13

USER’S GUIDE

Copy

Question Recommendation

The machine does not copy. Check the following;



The machine is turned on.



All of the protective parts have been removed.



The top cover is closed.



The machine copies, but nothing is printed on the copy.

Copy has a vertical line. Clean the scanning unit refering to ‘Cleaning the

Some portion of the image is missing on the copy.

Memory full error.

check if;



Alarm

The blinking, refer to the Operator Calls section of this manual.

Original documents are inserted face down in the document feeder. The toner cartridge is not empty.

Scanning Unit’ section in Chapter 6. The machine has unscannable and unprintable areas. Check the areas in Chapter 2. If the image is larger than the paper size, it may be lost. A DOS application is using download fonts and the memory is almost full. After a memory full error occurs, the machine clears any downloaded fonts automatically.

LED is blinking. If the LED is

Scan

Question Recommendation

The machine does not scan Check the following;



The machine is turned on.



All of the protective parts have been removed.



The top cover is closed.

Computer indicates an error message other than above.

Scanned image has vertical white or black line.

Check the following;



The machine is connected directly to the computer.



The computer can work in bi-directional mode.



The scanner port is correctly set on your computer.



The Scanner driver is correctly selected in your application.



A recommended interface cable is being used.(IEEE 1284 compliant)

Clean the scanning unit.

7-14

Print Quality

Caution

!

You will clear a print quality problem by replacing the drum unit with a new one if the Drum lamp is on. The drum unit is at the end of its life.

Question Recommendation

Printed pages contain white stripes.

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA

Fig. 7-8 White Stripes or Faint

Images

Printed pages are stained with toner or have vertical stripes.

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA

You may clear the problem by wiping the scanner windows with a soft cloth. (See “Cleaning the

machine interior and Drum unit.” in Chapter 6.)

If the same problem occurs and the still on after cleaning, replace the drum unit with a new one.



Clean the machine interior and the primary corona wire of the drum unit. See “Cleaning the Machine

Interior and Drum Unit” in Chapter 6.



Make sure that the tab of the corona wire is at the home position.

If the same print problem occurs and the is still on after cleaning, replace the drum unit with a new one.

CHAPTER 7 TROUBLESHOOTING

Drum

lamp is

Drum

lamp

Fig. 7-9 Dark Stripes or Toner

Stains

Printed pages have white spots in black text and graphics area.

Fig. 7-10 White Spots

Make sure that you use paper that meets the specifications. Rough surface or thick media can cause the problem.

If you still have the same problem and the

Drum

lamp is on, replace the drum unit with a new one.

7-15

USER’S GUIDE

Question Recommendation

Toner scatters and stains the printed page.

Clean the machine interior. See “Cleaning the

Machine Interior and Drum Unit” in Chapter 6.

Make sure that you use paper that meets specifications.

After the new toner cartridge is installed, the first 10

- 20 pages may be stained with toner. This problem will be cleared after the first 10-20 pages with the new toner cartridge.

Fig. 7-11 Scattering Toner

If you still have the same problem and the

lamp is on, replace the drum unit with a new one. The whole page is printed in black.

If the same problem occurs and the

still on after cleaning, replace the drum unit with a

new one.

Drum

lamp is

Fig. 7-12 Black Page

Nothing is printed on the page.

Fig. 7-13 White Page

Printed pages are marked at regular intervals.

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA

Fig. 7-14 Example of Regular

Marking

Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together rightA now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come togetherA right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to beA free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Lucy in the sky with Diamonde. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you goA to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come A Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. HereA come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. A Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell A you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One A thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he A come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flattop ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing I can tell you is you go to be free. Come AAA



Make sure that the toner cartridge is not empty.



Make sure that a torn piece of paper does not remain on the scanner window.

The problem may disappear by itself. Try printing

multiple pages to clear this prob lem especially if the

machine has not been used for a long time.

If the surface of the drum has been scratched, replace

the drum unit with a new one.

If the problem does not disappear, it may be that the

drum has been marked or damaged due to excessive

exposure to light. In this case, replace the drum unit

with a new one.

7-16

Question Recommendation

Printed pages are blurred at the center or either edge.

Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together rightA now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come togetherA right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to beA free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with . AA One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me. in the sky Lucy Diamonde with . Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing I can tell you is you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with AAAAA Diamonde. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here come A Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. HereA come Pat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me. A Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come v ,he come. Lucy Diamonde in the sky with . One thing I can tell you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell A you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pattop ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One A thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he A come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing I can tell you is

Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together rightA now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come togetherA right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to beA free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with . AA One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,heAA come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me. in the sky Lucy Diamonde with . Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come AAA together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. A Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing I can tell you is you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with AAAAA Diamonde. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here come A Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. HereA come Pat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me. A Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come v ,he come. Lucy Diamonde in the sky with . One thing I can tell you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell A you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat- top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One A thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he A come. One thing I can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come tin the sky right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing I can tell you is

Fig. 7-15 Blurred Page

Certain environmental conditions such as humidity,

high temperatures, etc. may cause this situation to

occur.



Make sure that the machine is placed on a flat, horizontal surface.



Remove the drum unit with the toner cartridge installed. Try shaking them from side to side.



You may clear the problem by wiping the scanner window with a soft cloth. (See “Cleaning the

Machine Interior and Drum Unit.”)

If the same problem occurs after cleaning and

Drum

lamp is still on, replace the drum unit with

a new one. Ghost images show up on printed pages.



Make sure that you use paper that meets the

specifications. Rough surface or thick media can

cause the problem.



Make sure that you select the appropriate media

type in the printer driver.

CHAPTER 7 TROUBLESHOOTING

Fig. 7-16 Ghost Images

7-17

USER’S GUIDE

Question Recommendation

Black spots appears on the printed paper at 94mm intervals.

If toner remains stuck on the drum, wipe it off gently with a cotton swab. Replace the drum unit if the drum is scratched or deteriorated. Clean the drum unit as follows;

1. Place a printed page in front of the process unit,

Fig. 7-17 Black Spots

and find the exact position of the image defect.

position of smudge o on the drum

94mm interval

Fig. 7-18

2. Turn the drum gear by hand while looking at the surface of the drum until you find the cause of the problem.

Fig. 7-19

3. Wipe the surface of the photosensitive drum with a cotton swab until the dust or paper on the surface of the drum comes off.

7-18

Fig. 7-20

Do not wipe the surface of the photosensitive drum with something sharp. (ball-point pen etc.)

✒ Note

The drum unit is a consumable, and it is necessary to replace it periodically.

APPENDIX

PRINTER SPECIFICATIONS

Printing

Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength: 780 nm

Output: 5 mW max

APPENDIX

Resolution 600 dots/inch

(under Brother Printing Solution for Windows Brother Software PCL5e for DOS box in Windows 300 dots/inch (under DOS)

Print Quality Normal printing mode

Economy printing mode (up to 25% and 50% toner saving)

Print Speed Up to 10 pages/minute

(when loading A4 or letter-size paper from the multi-purpose sheet feeder)

NOTE: Maximum print speed is obtained by printing several copies of the same page. Print speed may vary depending on interface type, emulation, processing power of the computer, memory allocated to the print job, paper size and graphic quality.

Warm-Up Max. 30 seconds at 23°C (73.4°F)

(The warm up time depends on the ambient temperature and humidity.)



/ under



)

A-1

USER’S GUIDE

First Print 15 seconds (when loading A4 or letter-size paper from the

multi-purpose sheet feeder)

Print Media Toner cartridge:

Life Expectancy: 2,400 pages/new toner cartridge

1,000 pages/starter toner cartridge

(when printing A4- or letter-size paper at 5% print coverage) NOTE: Toner life expectancy will vary dependin g on the type

of average print job printed.

Drum Unit: Life Expectancy: 20,000 pages at 20 pages per job

8,000 pages at 1 page per job

NOTE: There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use, the number of pages per print job, etc..

Copying

Type Auto Document Feeder Resolution 300 x 300 dpi class: Photo mode, 200 x 600 dpi: Text mode

Enlarge/Reduce For USA and Canada: 50%, 78%, 120% and 150%

For other countries: 50%, 71%, 141% and 200%

Input 10 documents

Multi-copy Yes

Scanning

Resolution 600 x 600 dpi class with 256 levels of gray Software TWAIN driver

Visioneer PaperPort WordCraft Unimessage™ Viewer

®

LE Software

A-2

Functions

TrueType Fonts on disks TrueType-compatible soft-fonts for Windows on the supplied

disk

Emulation Brother Printing Solution for Windows

Automatic emulation selection among HP LaserJet IIP (PCL level 4), EPSON FX-850, or IBM Proprinter XL

APPENDIX

Printer Driver Windows



3.1/3.11, Windows 95 and Windows NT 4.0 driver, supporting Brother Native Compression mode and bidirectional capability

Interface Bi-direction a l p a rallel

Memory 2 MB

Diagnostics Self-diagnostic program

Electrical and Mechanical

Power Source U.S.A. and Canada: AC 110 to 120 V, 50 / 60 Hz

Europe and Australia: AC 220 to 240 V, 50 /60 Hz

Power Consumption Printing: 280 W or less

Stand-by: 60 W or less Sleep: 13 W or less Copying: 180W or less

Noise Printing: 49 dB A or less

Sleep: 33 dB A or less

Temperature Operating: 10 to 32.5°C (50 to 90.5°F)

Storage: 0 to 40°C (38 to 104°F)

Humidity Operating: 20 to 80% (without condensation)

Storage: 20 to 80% (without condensation)

Dimensions (W x H x D) 390 x 282 x 371 mm (14.4 x 11 x 14.5 inches)

(when the output tray is closed.)

Weight Approx. 8.5 kg (18.7 lb.) including the drum unit

A-3

USER’S GUIDE

PARALLEL INTERFACE SPECIFICATIONS

✒ Note

To ensure best quality performance use an IEEE 1284 compliant parallel cable between the printer and your computer. Only IEEE 1284 cables support all of the advanced printing capabilities, like bi-directional communication. These cables will be clearly marked with “IEEE-1284”.

Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent

A shielded cable should be used.

Pin Assignment

Pin No. Signal Direction Pin No. Signal Direction

1

DATA STROBE

2 DATA 1 Input/output 20 0V (S.G.) – 3 DATA 2 Input/output 21 0V (S.G.) – 4 DATA 3 Input/output 22 0V (S.G.) – 5 DATA 4 Input/output 23 0V (S.G.) – 6 DATA 5 Input/output 24 0V (S.G.) – 7 DATA 6 Input/output 25 0V (S.G.) – 8 DATA 7 Input/output 26 0V (S.G.) – 9 DATA 8 Input/output 27 0V (S.G.) –

10 11 BUSY Output 29 0V (S.G.) –

12 PE Output 30 0V (S.G.) – 13 SLCT Output 31

14 15 N.C. – 33 N.C. –

16 0V (S.G.) – 34 N.C. – 17 0V (S.G.) – 35 N.C. – 18 +5V – 36

ACKNLG

AUTO FEED

Input 19 0V (S.G.) –

Output 28 0V (S.G.) –

INPUT PRIME

Input 32

FAULT

SLCT IN

Input

Output

Input

A-4

APPENDIX

✒ Note

To use bi-directional communication, an interface cable which has the pin connections above must be used.

1

18

2

19

3 4

20

5 6

21

7 8

22

9

10 24 11 23 12

13 14

25 16

15 17

Shield

Fig. A-1 Parallel Interface Cable

Shield

1

19

2

20

3

21

4

22

5

23

6

24

7

25

8

26

9 27 10 28 11 29 12 17 13 15 14 30 31 33 32 34 36 35 18 16

A-5

USER’S GUIDE

RESIDENT FONTS

Bitmapped Fonts

The following bitmapped fonts are resident in this printer.

Brougham 10 (12 point) upright/normal

upright/bold italic/normal italic/bold

Brougham 12 (10 point) upright/normal

upright/bold italic/normal italic/bold

Letter Gothic 16.66 (8.5 point) upright/normal

upright/bold italic/normal italic/bold

(Portrait and Landscape are available for the above.)

A-6

SYMBOL SETS/CHARACTER SETS

HP LaserJet IIP Mode



ISO14 JIS ASCII



ISO57 Chinese



ISO11 Swedish



HP Spanish



ISO17 Spanish



ISO10 Swedish



ISO16 Portuguese



ISO84 Portuguese



ISO85 Spanish



PC-8

EPSON Mode



US ASCII



PC-8



PC-8 D/N



PC-850



PC-852



PC-860



PC-863



PC-865



PC-8 D/N



PC-8 Turkish



PC-850



PC-852



PC-860



PC-863



PC-865



Roman 8



ISO Latin 1 (ECMA-94)



ISO60 Norwegian 1



PC-8 Turkish



German



UK ASCII I



French I



Danish I



Italy



Spanish



Swedish



ISO61 Norwegian 2



ISO4 UK



ISO25 French



ISO69 French



HP German



ISO21 German



ISO15 Italian



ISO6 ASCII



Legal



ISO2 IRV



Japanese



Norwegian



Danish II



UK ASCII II



French II



Dutch



South African

APPENDIX

IBM Mode



PC-8



PC-8 D/N



PC-850



PC-852



PC-860



PC-863

✒ Note

If you want to know what characters are in each symbol/character set, print the CHARSETS.PRN file from the “Print form” option in the Direct Access Menu of the Remote Printer Console Program.



PC-865



PC-8 Turkish

A-7

USER’S GUIDE

❏ HP LaserJet IIP

The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the character set of Roman 8.

A-8

❏ HP LaserJet IIP, EPSON FX-850, IBM Propritner XL

❏ EPSON FX-850

APPENDIX

A-9

USER’S GUIDE

The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the character set of US ASCII.

A-10

Trademarks

APPENDIX

The Brother logo is a registered trademark of Brother Industries, Ltd.

TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet II and IIP are trademarks of Hewlett-Packard Company. IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines Corporation. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries.

Adobe, Photoshop and Illustrator are trademarks of Adobe Systems, Incorporated. PaperPort is a trademark of Visioneer Inc. Unimessage is a trademark of WordCraft.

All other brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

A-11

USER’S GUIDE

REGULATIONS

This product is designed for use in a professional environment. Federal Communications Commission Compliance Notice (For USA Only)

Responsible Party : Brother International Corporation

100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700

declaires, that the products

Product Name: Brother Laser Printer/Scanner/Copier MFC-P200, MC-P2000 Product Options: ALL

complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate rad io frequency energy and, if not installed and used i n accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, whi ch can be determined by turning the eq uipment off and o n, the user is encou r aged to try to co rrect the interference by one or more of the following measures:

❏Reorient or relocate the receiving antenna. ❏Increase the separation between the equipment and receiver. ❏Connect the equi pment into an outlet on a circuit d i fferent from that to which the receiver

is connected.

❏Consult the dealer or an experienced radio/TV technician for help.

Important

A shielded interface cable s hould be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.

Industry Canada Compliance Statement (For Canada Only)

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du

Canada.

A-12

International Energy Star Compliance Statement

The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipments, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.

Radio Interference (220-240 V Model Only)

This printer complies with EN55022(CISPR Publication 22)/Class B. Before this product is used, ensure that you use a double-shielded interface cable

with twisted-pair conductors and that it is marked “IEEE 1284 compliant”. The cable must not exceed 1.8 metres in length.

APPENDIX

Laser Safety (For 110–120 V Model Only)

This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performan ce Standard according to th e Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.

Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

A-13

USER’S GUIDE

FDA Regulations (For 110-120 V Model Only)

U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.

MANUFACTURED: Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzhen, CHINA This product complies with FDA radiation performance standards, 21 CFR Subchapter J

MANUFACTURED: BROTHER INDUSTRIES (USA) INC. 2950 Brother Blvd., Bartlett, TN 38133, U.S.A. This product complies with FDA radiation performance standards, 21 CFR Subchapter J

MANUFACTURED: BROTHER INDUSTRIES LTD. 15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan This product complies with FDA radiation performance standards, 21 CFR Subchapter J

Caution

Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

Declaration of Conformity (For Europe)

We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK.

declare that this product is in conformity with the following normative documents. Safety: EN 60950, EN 60825

EMC: EN 55022 Class B, EN 50082-1 following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic

Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC). Issued by:

Brother International Europe Ltd. European Techni cal Services Division

IEC 825 Specification (For 220–240 V Model Only)

This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required.

A-14

CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT

This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.

Caution

Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

The following caution label is attached near the scanner unit.

INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK DEFEATED.

CAUTION ADVARSEL VARNING VARO!

ADVARSEL ATTENTION VORSICHT

ATENCIÓN

AVOID DIRECT EXPOSURE TO BEAM. CLASS 3B LASER PRODUCT. USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT.

UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING. KLASSE 3B LASER. OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR

ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. KLASS 3B LASER APPARAT. AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA

NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN. LUOKAN 3B LASERLAITE.

USYNLIG LASERSTRÅLING.UNNGÅ DIREKTE KONTAKT MED LASERENHETEN NÅR TOPPDEKSELET ER ÅPENT. KLASSE 3B LASERPRODUKT.

RADIATIONS LASER INVISIBLES QUANDOUVERT ET VERROUILLAGE ENLEVE. EVITER EXPOSITIONS DIRECTES AU FAISCEAU. PRODUIT LASER CLASSE 3B.

UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFENT UND SICHERHEITSVERRIEGELUNG ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN. SICHERHEITSKLASSE 3B.

RADIACIÓN LASER INVISIBLE CUANDO SE ABRE LA TAPA Y EL INTERRUPTOR INTERNO ESTÁ ATASCADO. EVITE LA EXPOSICIÓN DIRECTA DE LOS OJOS. PRODUCTO LASER CLASE 3B.

APPENDIX

A-15

USER’S GUIDE

For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT

Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

IMPORTANT - For Your Safety

To ensure safe operation the three-pin electrical plug supplied must be inserted only into a standard three-pin power point which is properly grounded through normal household wiring.

Extension cords used with the equipment must be three-pin plug type and correctly wired to provide proper grounding. Incorrectly wired extension cords may cause personal injury and equipment damage.

The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.

Disconnect device

This printer must be installed near a power outlet, which is easily accessible. In case of emergencies, you must disconnect the power cord from the power outlet in order to shut off power completely.

Geräuschemission / Acoustic Noise Emission (For Germany Only)

Lpa < 70 dB (A) DIN 45635-19-01-KL2

A-16

IMPORTANT - Wiring Information (For U.K. only)

If the power cord supplied with this printer is not suitable for your electrical outlet, remove the plug from th e mai ns cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same fuse as the original.

If a moulded plug is severed from the power cord then it should be destroyed because a plug with cut wires is dangerous if plugged into a live socket outlet. Do not leave it where a child might find it.

In the event of replacing the plug fuse, fit a fuse approved by ASTA to BS1362 with the same rating as the original fuse.

Always replace the fuse cover. Never use a plug with the cover omitted.

WARNING - THIS PRINTER MUST BE PROPERLY EARTHED.

The wires in the mains co rd are coloured in accordance with the fol lowing code:

Green and yellow: Ground Blue: Neutral Brown: Live

The colours of the wiring in the power lead of this printer may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows.

APPENDIX

Remove a length of the cord outer sheath, taking care not to damage the coloured insulation of the wires inside.

Cut each of the three wires to the appropr i ate length. If the construction of the plug permits, leave the green and yellow wire longer than the others so that, in the event that the cord is pulled out of the plug, the green and yellow wire will be the last to disconnect.

Remove a short section of the coloured insulation to expose the wires.

The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with t he letter “E” or by the earth symbol or col oured green or green and yellow.

The wire which is coloured blue must be connected to the terminal which is marked with the letter “N” or coloured black or blue.

The wire which is coloured brown must be connected to the terminal which is marked with the letter “L” or coloured red or brown.

The outer sheath of the cord must be secured inside the plug. The coloured wires should not hang out of the plug.

A-17

INDEX

—A—

Alarm lamp 3-2, 7-1 auto-emulation switching 1–4

—B—

bitmapped font A-6

—C—

character set A-7 control panel 1–2, 3-1 Copy button 4-1 cover open 7-2 cut sheet 2-1

—D—

data compression technology 1–5 Data lamp 3-2 Document Basis Weight 2-5 document feeder 1–2 Document Size 2-5 document support 1–2 Document Thickness 2-5 DOS 7-11 dpi 1–3 Drum lamp 3-2 drum unit 6–7

life A-2

duplex printing 2-9

—E—

economy mode 1–5 emulation 1–4, A-3 envelope 2-1 Enlarge/Reduce button 4-2 Enlarge/Reduce ratio 4-2 error

message 7-2 recoverable 7-1, 7-3 unrecoverable 7-4, 7-5

extension wire 1–2

—F—

Factory Reset 3-4

—H—

hex dump print 3-4

—I—

interface A-3

error 7-2

—J—

jammed paper 7-6

—L—

label 2-1

—M—

memory A-3

full 7-2 misfeed 7-1 multi-purpose sheet feeder 1–2, 2-6

capacity 2-1

—O—

operator call 7-1,7-3 organizer 2-1 output tray 1–2, 2-10

capacity 2-1

—P—

paper

capacity 2-1

empty 7-1

jam 7-1, 7-6

recommended 2-1

size 2-1

type 2-1 paper guide 1–2

INDEX-1

Paper lamp 3-1, 7-1 paper support 1–2 parallel interface

pin assignment A-4

port 1–2 Photo button 4-2 Photo lamp 4-2 power cord 1–2 power switch 1–2 ppm 1–3 primary corona wire 6–6, 6–14 print

media A-2

method A-1

overrun 7-2

quality A-1

speed A-1 printable area 2-4 Print Config 3-4 printer driver A-3 printer status monitor 1–5 Print Fonts I 3-4

—R—

Ready lamp 3-1 Remote Printer Console 1–4 resident font A-6 resolution 1–3, A-1 RPC 1–4

low 7-1

toner cartridge 6–1

life A-2

Toner lamp 3-2, 7-1 top cover 1–2 transparency 2-1 Twain 1–3 Twain compliant scanner driver 5-1

—V—

Visioneer PaperPort® LE Software 1–3

—W—

warm-up A-1

—S—

scannable area 2-5 scanner window 6–13 Scanning 5-1 Scanning from PaperPort application 5-2

service call 7-4 sleep mode 1–5, 3-3

starter sheet 6–10 Stop button 4-1 switch 3-3 symbol set A-7

—T—

test print mode 3-4 test sample page 3-4 the number of copies 4-3 time-out 3-3 toner

empty 7-1

INDEX-2

Brother MFC-P2000, HL-P2000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION

ABOUT THE GUIDEBOOKS

ABOUT YOUR MACHINE

Machine Overview

System Requirements in Brother Printing Solution for Windows

Features

OPERATING AND STORAGE ENVIRONMENT

Power Supply

Environment

CHAPTER 2 PAPER HANDLING

PAPER SPECIFICATIONS

DOCUMENT SPECIFICATIONS

MULTI-PURPOSE SHEET FEEDER FOR PRINTING

Loading Paper into the Feeder

OUTPUT TRAY AND PAPER SUPPORT WIRE

LAMPS AND SWITCH

Ready (Paper) Lamp

Data (Toner) Lamp

Drum Lamp

Alarm Lamp

Switch

Other Control Features

CHAPTER 4 COPY

COPYING IN STANDARD MODE

TO MAKE SETTINGS FOR EACH COPY

Photo/Text

Enlarge/Reduce

The Number of Copies

Error

CHAPTER 5 SCAN

SCANNING FROM TWAIN COMPLIANT APPLICATIONS

CHAPTER 6 MAINTENANCE

REPLACING THE TONER CARTRIDGE

REPLACING THE DRUM UNIT

CLEANING THE MACHINE

Cleaning the Machine Exterior

Cleaning the Machine Interior and Drum Unit

Cleaning the Scanning Unit

RE-PACKING THE MACHINE

CHAPTER 7 TROUBLESHOOTING

ALARM INDICATIONS AT A GLANCE

Operator Calls for the Printing Function

Operator Calls for the Copying and Scanning Functions

Service Calls for the Printing Function

Service Calls for the Copying and Scanning Functions

PAPER JAMS

Q & A

Setting Up the Machine Hardware

Setting Up the Machine for Windows

Setting Up the Machine for DOS

Paper Handling

Printing

Copy

Scan

Print Quality

APPENDIX

PRINTER SPECIFICATIONS

Printing

Copying

Scanning

Functions

Electrical and Mechanical

PARALLEL INTERFACE SPECIFICATIONS

RESIDENT FONTS

Bitmapped Fonts

SYMBOL SETS/CHARACTER SETS

EPSON Mode

IBM Mode

REGULATIONS

INDEX