Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
Before Using Your Machine ........................................................................................................................... 6
Control Panel Overview ................................................................................................................................. 7
Load and Print Using the Paper Tray ................................................................................................. 26
Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 30
Paper Settings.............................................................................................................................................. 39
Change the Paper Size and Paper Type............................................................................................ 40
Select the Tray to Be Used For Printing............................................................................................. 41
Change the Check Paper Size Setting............................................................................................... 42
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 45
Load Documents on the Scanner Glass............................................................................................. 47
Unscannable and Unprintable Areas ........................................................................................................... 48
Using Special Paper..................................................................................................................................... 49
Monitor the Status of the Machine from Your Computer (Macintosh)................................................. 73
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Home > Table of Contents
Cancel a Print Job........................................................................................................................................75
Test Print ...................................................................................................................................................... 76
Copy a Document ...................................................................................................................................... 194
Enlarge or Reduce Copied Images ............................................................................................................ 196
Make N in 1 Copies Using the Page Layout Feature ................................................................................. 197
Copy an ID Card ........................................................................................................................................ 200
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 201
Send a Fax.................................................................................................................................................206
Send a Fax ....................................................................................................................................... 207
Send a 2-sided Fax from the ADF.................................................................................................... 209
Send a Fax Manually........................................................................................................................ 210
Send a Fax at the End of a Conversation ........................................................................................ 211
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 212
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Home > Table of Contents
Send a Fax in Real Time.................................................................................................................. 215
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 216
Add a Cover Page to Your Fax.........................................................................................................217
Cancel a Fax in Progress ................................................................................................................. 220
Check and Cancel a Pending Fax.................................................................................................... 221
Receive a Fax ............................................................................................................................................ 223
Brother Web Connect................................................................................................................................. 475
Brother Web Connect Overview....................................................................................................... 476
Online Services Used with Brother Web Connect............................................................................ 477
Conditions for Using Brother Web Connect...................................................................................... 479
Set Up Brother Web Connect........................................................................................................... 483
Scan and Upload Documents Using Brother Web Connect............................................................. 492
Download and Print Documents Using Brother Web Connect ......................................................... 493
FaxForward to Cloud or E-mail ........................................................................................................ 496
Outline, Scan, and Copy or Cut Parts of Your Documents Using Brother Web Connect ................. 499
NotePrint and NoteScan................................................................................................................... 504
Google Cloud Print.....................................................................................................................................509
Google Cloud Print Overview ........................................................................................................... 510
Before Using Google Cloud Print ..................................................................................................... 511
Print from Google Chrome™ or Chrome OS™................................................................................. 515
Print from Google Drive™ for Mobile ................................................................................................ 516
Print from Gmail™ Webmail Service for Mobile................................................................................517
Document is Jammed in the Top of the ADF Unit ............................................................................ 566
Document is Jammed under the Document Cover .......................................................................... 567
Remove Small Scraps of Paper Jammed in the ADF ...................................................................... 568
Paper Jams ................................................................................................................................................ 569
Paper is Jammed in the MP tray ...................................................................................................... 570
Paper is Jammed in the Paper Tray................................................................................................. 571
Paper is Jammed in the Back of the Machine .................................................................................. 573
Paper is Jammed Inside the Machine .............................................................................................. 575
Paper is Jammed underneath the Paper Tray.................................................................................. 578
Improve the Print Quality............................................................................................................................ 583
Telephone and Fax Problems ....................................................................................................................589
Set Dial Tone Detection....................................................................................................................592
Set Telephone Line Compatibility for Interference and VoIP Systems ............................................. 593
Other Problems .......................................................................................................................................... 606
Check the Machine Information ................................................................................................................. 608
Reset Your Brother Machine ...................................................................................................................... 609
Replace the Toner Cartridge ............................................................................................................ 614
Replace the Drum Unit ..................................................................................................................... 617
Replace the Belt Unit........................................................................................................................ 621
Replace the Waste Toner Box..........................................................................................................624
Clean the Machine ..................................................................................................................................... 628
Clean the Scanner............................................................................................................................ 630
Clean the Laser Scanner Windows .................................................................................................. 631
Clean the Touchscreen LCD ............................................................................................................ 634
Clean the Corona Wires ................................................................................................................... 635
Clean the Drum Unit......................................................................................................................... 637
Clean the Paper Pick-up Rollers ...................................................................................................... 642
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
BoldBold style identifies buttons on the machine's control panel or computer screen.
ItalicsItalicised style emphasises an important point or refers you to a related topic.
Courier New
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Courier New font identifies messages shown on the machine's LCD.
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2
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server, SharePoint, Internet Explorer, Outlook, PowerPoint, Excel, Active
Directory, OneNote and OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Apple, Macintosh, Safari, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the United
States and other countries.
AirPrint and macOS are trademarks of Apple Inc.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.
Flickr is a registered trademark of Yahoo! Inc.
Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are
trademarks of Google Inc. Use of these trademarks is subject to Google Permissions.
Mopria® is a registered trademark and a service mark of Mopria Alliance, Inc. in the United States and other
countries. Unauthorized use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote is a trademark of Evernote Corporation and used under a license.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries,
Ltd. is under license.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States
and/or other countries.
PictBridge is a trademark.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
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3
Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•Not all models are available in all countries.
•Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education
and Windows® 10 Enterprise.
•Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
•The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
•Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.10.5 Screens
on your computer may vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•This documentation is for both MFC and DCP models. Read 'XXX-XXXX' as 'MFC/DCP-XXXX' (where XXXX
is the name of your model).
•Not all features are available in countries subject to applicable export restrictions.
Related Information
• Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Before Using Your Machine
• Control Panel Overview
• Touchscreen LCD Overview
• How to Navigate the Touchscreen LCD
• Settings Screen Overview
• Setting the Main Home Screen
• Customisation of Your Machine
•
Access Brother Utilities (Windows®)
5
Home > Introduction to Your Brother Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
•Make sure you have installed the Brother software and drivers.
•For USB or network cable users: Make sure the interface cable is physically secure.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a
document into the computer. Fax sending will not be stopped during printing from your computer. However, when
the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing
when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows®)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you
may need to configure the firewall settings. If you are using the Windows® Firewall and you installed the drivers
using the steps in the installer, the necessary firewall settings have been already set. If you are using any other
personal firewall software, see the User's Guide for your software or contact the software manufacturer.
Related Information
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6
Home > Introduction to Your Brother Machine > Control Panel Overview
12345
6
Control Panel Overview
The control panel may vary depending on your model.
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the Touchscreen.
2. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Main Home screen.
(Cancel)
Press to cancel an operation.
3. Dial Pad (Numerical buttons)
Press the Numerical buttons to dial telephone or fax numbers and to enter the number of copies.
4. LED Power Indicator
The LED lights up depending on the machine’s power status.
5.
6. Near Field Communication (NFC) Reader (MFC-L8900CDW/MFC-L9570CDW)
Power On/Off
•Turn the machine on by pressing .
•Turn the machine off by pressing and holding down
seconds before going off. If you have an external telephone or TAD connected, it is always available.
. The LCD displays [Shutting Down] for a few
You can use card authentication by touching the IC card to the NFC Reader on the control panel.
If your Android™ device supports the NFC feature, you can print from your device or scan documents to your
device in the same way.
Related Information
• Introduction to Your Brother Machine
7
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
DCP-L8410CDW/MFC-L8690CDW
You can select from two types of screens to set as the Main Home screen: Home screens and Shortcuts
screens. When a Home screen is displayed, swipe left or right or press d or c to display the other Home screens.
The Main Home screen displays the machine's status when the machine is idle. When displayed, this screen
indicates that your machine is ready for the next command.
If Active Directory® Authentication or LDAP Authentication is enabled, the machine's control panel is locked.
The available features vary depending on your model.
Home screen: Screen 1
The Home screens provide access to features, such as Fax, Copy and Scan.
Home screen: Screen 2
8
Home screen: Screen 3
Shortcuts screen
Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning and using Web
Connect.
Eight Shortcuts tabs are available with six Shortcuts on each Shortcuts tab. A total of 48 Shortcuts are
available.
1. Date & Time
Displays the date and time set on the machine.
2. Modes
•
[Fax]
Press to access Fax mode.
•
[Copy]
Press to access Copy mode.
•
[Scan]
Press to access Scan mode.
•[Secure Print]
Press to access the [Secure Print] option.
9
•[Web]
0Max
Press to connect the Brother machine to an Internet service.
•
[Apps]
Press to connect the Brother machine to the Brother Apps service.
•[USB]
Press to access the USB menu and select [Scan to USB] or [Direct Print] options.
•[2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy option.
3.
(Toner)
Displays the remaining toner life. Press to access the [Toner] menu.
4.(Settings)
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to
change settings.
5.
or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a four-level indicator displays the current wireless signal strength.
Wireless LAN Disabled
6.[Shortcuts]
Press to access the [Shortcuts] screen.
7.(Home screen)
Press to access the Home screens.
New Fax
When [Fax Preview] is set to [On], the number of new faxes you received into the memory appears at the
top of the screen.
10
Warning icon
The warning icon appears when there is an error or maintenance message. Press the message area to
view it, and then press to return to the Main Home screen.
NOTE
This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
MFC-L8900CDW/MFC-L9570CDW
Your machine has eight tabbed screens (referred to as Home screens). Each Home screen can hold up to eight
icons which can be used for functions, machine settings and shortcuts. A total of 64 icons can be placed on the
Home screens as needed.
The Main Home screen can be selected from the Home screens.
Use the [Admin Settings] menu to names on the tabs and rearrange the icons.
1. Date & Time
Displays the date and time set on the machine.
This area is also used to display error or maintenance messages.
11
2.(Wired LAN Status)
0Max
Press to configure the Wired LAN settings.
The icon displays the current wired network status.
Wired LAN Disabled
(Grey)
Wired LAN Enabled
(White)
No cable connection or Wireless LAN connected
3. or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a four-level indicator displays the current wireless signal strength.
Wireless LAN Disabled
4.
(Toner)
Displays the remaining toner life. Press to access the [Toner] menu.
5.(Admin Settings)
Press to access the [Admin Settings] menu.
6. Function Icons, Setting Icons and Shortcut Icons
The following descriptions explain basic icons and features. The available features vary depending on your
model.
•
[All Settings]
Press to access the machine's settings menu.
•
[Fax]
Press to access Fax mode.
•[Copy]
Press to access Copy mode.
•
[Scan]
Press to access Scan mode.
•
[Secure Print]
Press to access the [Secure Print] option.
•[USB]
Press to access the USB menu and select [Scan to USB] or [Direct Print] options.
•[Web]
Press to connect the Brother machine to an Internet service.
•
[Apps]
Press to connect the Brother machine to the Brother Apps service.
12
•[2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy option.
•
7. Tabs Scroll Buttons
Press to display and access all the tabs.
8. Home Tabs
Press to display the screen for the Home.
New Fax
(Shortcuts)
Press to access the created Shortcuts for frequently-used operations, such as sending a fax, copying,
scanning and using Web Connect.
When
[Fax Preview] is set to [On], the number of new faxes you received into the memory appears at the
top of the screen.
13
Warning icon
The warning icon appears when there is an error or maintenance message. Press the message area to
view it, and then press to return to the Main Home screen.
NOTE
This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
Related Information
• Introduction to Your Brother Machine
• Customisation of Your Machine
14
Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD
How to Navigate the Touchscreen LCD
Press your finger on the LCD to operate it. To display and access all the options, swipe left, right, up, down or
press dc or ab on the LCD to scroll through them.
The following steps explain how to change a machine setting. In this example, the LCD Backlight setting is
changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.
1. Press [Settings].
If your machine displays the [All Settings] menu on the Home screen, skip this step.
2. Press [All Settings].
3. Swipe up or down or press a or b to display the [General Setup] option, and then press [GeneralSetup].
4. Swipe up or down or press a or b to display the [LCD Settings] option, and then press [LCDSettings].
15
5. Press [Backlight].
6. Press [Med].
16
7. Press .
Related Information
• Introduction to Your Brother Machine
17
Home > Introduction to Your Brother Machine > Settings Screen Overview
Settings Screen Overview
Related Models: DCP-L8410CDW/MFC-L8690CDW
Press to view the current machine status on the LCD.
Use the Settings menu to access all of your Brother machine's settings.
The available features vary depending on your model.
1. Toner
•Displays the remaining toner life.
•Press to access the [Toner] menu.
2. Network
•Press to set up a network connection.
•A four level indicator on the screen displays the current wireless signal strength if you are using a wireless
connection.
3. Date & Time
Displays the date and time set on the machine.
Press to access the [Date & Time] menu.
4. Screen Settings
Press to access the [Screen Settings] menu.
5. All Settings
Press to access a menu of all machine settings.
6. Tray Setting
Press to access the [Tray Setting] menu.
7. Wi-Fi Direct
Press to set up a Wi-Fi Direct network connection.
Related Information
• Introduction to Your Brother Machine
18
Home > Introduction to Your Brother Machine > Setting the Main Home Screen
Setting the Main Home Screen
Related Models: DCP-L8410CDW/MFC-L8690CDW
Set the Main Home screen to either [Home Screen 1], [Home Screen 2], [Home Screen 3],
[Shortcuts 1], [Shortcuts 2], [Shortcuts 3], [Shortcuts 4], [Shortcuts 5], [Shortcuts 6],
[Shortcuts 7] or [Shortcuts 8].
When the machine is idle or you press , the Touchscreen will return to the screen you set.
1. Press
2. Swipe up or down or press a or b to display the screen settings, and then press the setting you want.
3. Press .
The machine will go to your chosen screen.
[Settings] > [Screen Settings] > [Main Home Screen].
Related Information
• Introduction to Your Brother Machine
19
Home > Introduction to Your Brother Machine > Customisation of Your Machine
Customisation of Your Machine
Related Models: MFC-L8900CDW/MFC-L9570CDW
When you press , the machine displays the [Admin Settings] menu. To restrict access to this menu,
you can set an administrator password to protect it.
This password is the same as the administrator password for Web Based Management.
The [Admin Settings] menu allows you to customise Home screen names and the arrangement of icons on
the screens.
The [Home Screen Settings] menu and the [Other Screen Settings] menu provide the following
functions:
•Renaming Home screen tabs
•Adding, removing and repositioning icons on Home screens
•Setting your Main Home screen
•Selecting screen background colour
•Changing the default functions for the Copy screen and the Scan screen
The [Admin Settings] menu allows you to manage permissions and restrictions.
The [Restriction Management] menu provides the following functions:
•User Restriction
-Secure Function Lock
-Active Directory Authentication
-LDAP Authentication
•Setting Lock (detailed settings are available.)
For more information, see Related Information. Network Security Features and Lock the Machine Settings.
Related Information
• Introduction to Your Brother Machine
• Touchscreen LCD Overview
• Network Security Features
• Lock the Machine Settings
20
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•(Windows® 7)
Click
•(Windows® 8)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows® 10)
Click
2. Select your machine (where XXXX is the name of your model).
(Start) > All Programs > Brother > Brother Utilities.
Brother > Brother Utilities.
(if you are using a touch-
3. Choose the operation you want to use.
21
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows®)
22
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother
Software and Drivers (Windows®)
Uninstall the Brother Software and Drivers (Windows®)
1. Do one of the following:
•(Windows® 7)
Click (Start) > All Programs > Brother > Brother Utilities.
•(Windows® 8)
Tap or click
•(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows® 10)
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
Brother > Brother Utilities.
(Brother Utilities) either on the Start screen or the desktop.
(if you are using a touch-
Related Information
• Access Brother Utilities (Windows®)
23
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