In USA: Visit the Brother Solutions Center at
http://solutions.brother.com/
your model’s page to download other manuals.
and click Manuals on
Version 0
USA/CAN
If you must contact Customer Service
Complete the following information for future reference:
Model Number: MFC-L8600CDW /
MFC-L8850CDW / MFC-L9550CDW
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and
most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
i
For Customer Service
NOTE
In USA:http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit http://www.brother.ca/support.
Ordering supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
In Canada, only Visa and MasterCard are accepted.
In USA:1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada:
http://www.brother.ca/
ii
Order information
DescriptionItem
TN-331BK (Approx. 2,500 pages)
Toner Cartridge <Black>
TN-336BK (Approx. 4,000 pages)
TN-339BK (Approx. 6,000 pages)
TN-331C (Approx. 1,500 pages)
Toner Cartridge <Cyan>
TN-336C (Approx. 3500 pages)
TN-339C (Approx. 6,000 pages)
TN-331M (Approx. 1,500 pages)
Toner Cartridge <Magenta>
TN-336M (Approx. 3,500 pages)
TN-339M (Approx. 6,000 pages)
TN-331Y (Approx. 1,500 pages)
Toner Cartridge <Yellow>
TN-336Y (Approx. 3,500 pages)
TN-339Y (Approx. 6,000 pages)
Drum Unit
Belt Unit
Waste Toner Box
DR-331CL (Approx. 25,000 pages)
BU-320CL (Approx. 20,000 pages
WT-320CL (Approx. 50,000 pages)
Paper Tray #2 (Option)LT-320CL (MFC-L8600CDW and MFC-L8850CDW)
LT-325CL (MFC-L9550CDW)
Telephone Line CordLG3077001
Basic User's GuideLEN137001 (English for USA and Canada)
LEN137002 (French for Canada)
Quick Setup GuideLEN138001 (English for USA and Canada)
LEN138002 (French for Canada)
123
124
125
123
124
125
123
124
125
123
124
125
78
17
/ 50,000 pages16)
1
1
Letter or A4 size single-sided pages.
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
Standard toner cartridge
4
High yield toner cartridge
5
Super High yield toner cartridge
6
5 pages per job
7
1 page per job
8
Drum life is approximate and may vary by type of use.
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iv
User’s Guides and where do I find them?
Which Guide?What’s in it?Where is it?
Product Safety
Guide
Read this Guide first. Read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup GuideFollow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Basic User's GuideLearn the basic Fax, Copy, Scan and Direct
Print operations and how to replace
supplies. See troubleshooting tips.
Advanced User's
Guide
Learn more advanced operations: Fax,
Copy, security features, printing reports and
performing routine maintenance.
Software and
Network User's
Guide
This Guide provides instructions for
Scanning, Printing, PC-FAX and other
operations that can be performed by
connecting your Brother machine to a
computer. You can also find useful
information about using the Brother
ControlCenter utility, using your machine in
a network environment, and frequently used
terms.
Google Cloud Print
Guide
This Guide provides information about how
to configure your Brother machine to a
Google account and use Google Cloud
Print™ services for printing over the
Internet.
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
about printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected on a Wi-Fi
network.
Printed / In the Box
Printed / In the Box
Printed / In the Box
For USA:
PDF file / Brother Solutions
1
Center
For Other Countries:
®
(Windows
)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
1
Center
For USA:
HTML file / Brother Solutions
1
Center
For Other Countries:
(Windows
®
)
HTML file / CD-ROM / In the Box
(Macintosh)
HTML file / Brother Solutions
1
Center
PDF file / Brother Solutions
1
Center
PDF file / Brother Solutions
1
Center
®
Web Connect GuideThis Guide provides information about how
to configure and use your Brother machine
to scan, load and view images and files on
certain websites that provide these services.
1
Visit http://solutions.brother.com/.
PDF file / Brother Solutions
1
Center
v
Table of Contents
(Basic User’s Guide)
1General information1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows
Accessing the Advanced User's Guide, and Software and Network User's Guide
Important information for the toner cartridge life................................................ 225
EIndex227
ix
Table of Contents
(Advanced User’s Guide)
You can view the Advanced User's Guide:
In USA:Brother Solutions Center at http://solutions.brother.com/
In Other Countries:
The Advanced User’s Guide explains the following features and operations.
(Windows
(Macintosh)Brother Solutions Center at http://solutions.brother.com/
®
)CD-ROM / In the Box
1General Setup
Memory storage
Set tone or pulse dialing mode
(Canada only)
Volume settings
Automatic Daylight Saving Time
Set the Time Zone
Ecology features
Quiet mode feature
Touchscreen
Dial Prefix
2Security features
Secure Function Lock 3.0
Active Directory Authentication
IPSec
Setting Lock
Restricting dialing
Tap or click (Brother Utilities) either on the Start screen or the desktop.
(Windows
Move your mouse to the lower left corner of the Start screen and click (if you are using
a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps
screen). When the Apps screen appears, tap or click (Brother Utilities).
b Select your machine.
®
7 / Windows Vista® / Windows® XP)
®
8)
®
8.1)
c Choose the operation you want to use.
2
General information
NOTE
Accessing the
Advanced User's
Guide, and Software
and Network User's
Guide
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-FAX and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide and
Software and Network User's Guide that
are on the CD-ROM (Windows
Solutions Center(Macintosh).
1
In USA: You can find the Advanced User's Guide,
and Software and Network User's Guide on the
Brother Solutions Center at
http://solutions.brother.com/
®)1
or Brother
.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following these steps:
a Turn on your computer. Insert the
CD-ROM into your CD-ROM drive.
1
If the Brother screen does not appear, go
to Computer (My Computer).
(Windows
on the taskbar, and then go to Computer
(This PC).) Double-click the CD-ROM
icon, and then double-click start.exe.
®
8: Click (File Explorer)
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
appears.
1
Viewing Documentation1
Viewing Documentation (Windows®) 1
(Windows® 7 / Windows Vista® /
®
Windows
To view the documentation, from (Start)
menu, select All Programs > Brother >
list and select your model name (if not already
selected). Click Support in the left navigation
bar, and then click User's Guides.
(Windows
Click (Brother Utilities), and then click
the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User's Guides.
XP)
Brother Utilities. Click the drop-down
®
8)
d Click User's Guides.
In USA: The Manuals Download screen
appears.
e If the country screen appears, select
your country. After the list of User’s
Guides appears, select the Guide you
want.
3
Chapter 1
NOTE
Viewing Documentation (Macintosh) 1
You can view and download User's Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to
download the documentation.
.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software and Network User's Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help tab in the Nuance™ PaperPort™
12SE application.
Presto! PageManager User’s Guide
(Macintosh)
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
®
)
4
General information
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network.
Basic setup instructions:
(see Quick Setup Guide.)
Connection to a wireless access point or
router supports Wi-Fi Protected Setup™
or AOSS™:
(see Software and Network User's Guide.)
More information about network setup:
(see Software and Network User's Guide.)
How to access Guides
for Advanced Features 1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to
download the documentation.
Google Cloud Print Guide1
This Guide provides information about how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.
Mobile Print/Scan Guide for Brother
iPrint&Scan
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected on a Wi-Fi
network.
1
1
Web Connect Guide1
This Guide provides information about how to
configure and use your Brother machine to
scan, load and view images and files on
certain websites that provide these services.
5
Chapter 1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother numbers on page i and on the CD-ROM.
Click Brother Support on the Top Menu.
The Brother Support screen appears.
To access our website
(http://www.brother.com/
click Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the Top Menu, click Back.
Or, if you are finished, click Exit.
),
)
To access the USA Brother online
shopping mall
(http://www.brothermall.com/
for additional product and service
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall
(http://www.brother.ca/
for additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
(http://solutions.brother.com/
click Brother Solutions Center.
6
)
)
),
Accessing Brother
General information
Support (Macintosh)1
You can find all the contacts you will need,
such as web support.
Visit the Brother Solutions Center at
http://solutions.brother.com/
.
1
7
Chapter 1
NOTE
12
Control panel overview1
MFC-L8850CDW and MFC-L9550CDW have the same 4.85 in. Touchscreen LCD and
Touchpanel. MFC-L8600CDW has a 3.7 in. Touchscreen LCD and Touchpanel.
The illustrations of the control panel in this chapter are based on MFC-L9550CDW.
1 NFC (Near Field Communication)
Reader (MFC-L9550CDW)
You can use card authentication by
touching the IC card to the NFC Reader
on the control panel.
2 Touchscreen LCD
(Liquid Crystal Display)
This is a Touchscreen LCD. You can
access the menus and options by
pressing them as they are displayed on
this screen.
8
General information
34
5
1
3 Touchpanel:
Back
Press to go back to the previous menu
level.
Home
Press to return to the Home screen.
The factory setting displays the date
and time, but you can change the
Home screen’s default setting
(see Setting the Ready screen
on page 14.)
Cancel
Press to cancel an operation.
Dial Pad
Press the numbers on the Touchpanel
to dial telephone and fax numbers or to
enter the number of copies.
4 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The Touchscreen LCD displays
Shutting Down and stays on for a few
seconds before going off.
If you connect an external telephone or
TAD, it is always available.
5
The Wi-Fi light is on when your Brother
machine is connected to a wireless
access point.
9
Chapter 1
1
25634
2
9876
34
2
106
34
Touchscreen LCD1
You can select three types of screens for the Home screen. When the Home screen is displayed,
you can change the displayed screen by swiping left or right, or pressing d or c.
The following screens display the machine's status when the machine is idle.
Home screen
The Home screen displays the date and time and
provides access to Fax, Copy, Scan, Wi-Fi setup, Toner
levels, Setup and the Shortcuts screens.
When the Home screen is displayed the machine is in
Ready mode. When Secure Function Lock
1
is turned on
an icon will be displayed. When Active Directory
1
Authentication
is enabled, the machine's control panel
will be locked.
1
See Advanced User's Guide.
More1 screen
The More1 screen provides access to the Shortcuts
screen and additional features, such as Secure Print,
Web Shortcut and Apps.
More2 screens
The More2 screen provides access to the Shortcuts
screen and the USB menu.
10
NOTE
Swiping is a type of user operation on the
NOTE
NOTE
Touchscreen that is performed by
brushing your finger across the screen to
display the next page or item.
1 Modes:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
General information
3 (Toner)
See the remaining toner life.
Press to access the Toner menu.
The indication of remaining toner life will
vary depending on the types of documents
printed and customer’s usage.
4 (Settings)
Press to access the main settings (for
more information, see Settings screen
on page 13).
5 Date and Time
See the date and time that has been set in
the machine.
6 (Shortcuts)
Press to set up Shortcuts.
You can quickly copy, scan, send a fax
and connect to a web service using the
options set as Shortcuts.
1
Scan
Lets you access Scan mode.
2 (Wi-Fi Setup)
A four-level indicator on the Ready mode
screen displays the current wireless signal
strength if you are using a wireless
connection.
0Max
You can easily configure the wireless
settings by pressing (for more
information, see Software and Network
User's Guide.)
Eight Shortcut tabs are available. You can
set up to six Shortcuts in each Shortcut
tab. A total of 48 Shortcuts are available.
7 Secure Print
Lets you access the secure print menu.
11
Chapter 1
NOTE
11
12
8 Web
Press to connect the Brother machine to
an Internet service (for more information,
see Web Connect Guide).
9 Apps
Apps may have been added and/or app
names may have been changed by the
provider since this document was
published (for more information, see Web
Connect Guide).
10 USB
Press to access the Direct Print and Scan
to USB menus.
11 New Fax
When Fax Preview is set to On, you can
see how many new faxes you received
into the memory.
12 Warning icon
The warning icon appears when there
is an error or maintenance message;
press Detail to view it, and then press
to return to Ready mode.
For details, see Error and maintenance messages on page 111.
• This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and
MascotCapsule Tangiblet developed by
HI CORPORATION are used.
MascotCapsule is a registered trademark
of HI CORPORATION in Japan.
12
General information
NOTE
1
5
87
6
3
4
2
Settings screen1
The Touchscreen displays the machine's
status when you press .
You can check and access all the machine’s
settings from the following screen.
1 Toner
See the remaining toner life.
Press to access the Toner menu.
4 (Date & Time)
See the date and time.
Press to access the Date & Time menu.
5 Fax Preview
See the Fax Preview status.
Press to access the Fax Preview setting.
6 All Settings
Press to access the full Settings menu.
7 Tray Setting
See the selected paper size. Press to
change the paper size and paper type
settings if needed.
8 Wi-Fi Direct
Press to set up a Wi-Fi Direct™ network
connection.
1
2 Receive Mode
See the current Receive Mode.
Fax
Fax/Tel
External TAD
Manual
When the Distinctive Ring feature is
turned on, the Touchscreen displays D/R
(for more information, see Distinctive Ring
on page 55).
3 Network
Press to set up a network connection.
A four level indicator on the screen shows
the current wireless signal strength if you
are using a wireless connection.
13
Chapter 1
IMPORTANT
Setting the Ready screen1
Set the Ready screen to either Home, More1
or More2.
When the machine is idle or you press ,
the Touchscreen will return to the screen you
set.
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display General Setup.
d Press General Setup.
e Swipe up or down, or press a or b to
display Button Settings.
f Press Button Settings.
g Press Home Button Settings.
h Press Home, More1 or More2.
Basic Operations1
Press your finger on the Touchscreen to
operate it. To display and access all the
screen menus or options, swipe left, right, up,
down, or press d c or a b to scroll through
them.
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps explain how to change a
setting in the machine. In this example, the
Touchscreen Backlight setting is changed
from Light to Med.
a Press.
b Press All Settings.
c Swipe up or down, or press a or b to
display General Setup.
i Press .
The machine will go to your chosen
Home screen.
d Press General Setup.
e Swipe up or down, or press a or b to
display LCD Settings.
14
General information
NOTE
f Press LCD Settings.
g Press Backlight.
h Press Med.
Shortcut Settings1
You can add the fax, copy, scan and Web
Connect settings you use most frequently by
setting them as your Shortcuts. Later you can
recall and apply these settings quickly and
easily. You can add up to 48 Shortcuts.
Adding Copy Shortcuts1
The following settings can be included in a
copy Shortcut:
Quality
Enlarge/Reduce
Density
Contrast
Stack/Sort
Page Layout
Color Adjust
2-sided Copy
1
Press to go back to the previous level.
i Press .
2-sided Copy Page Layout
(MFC-L8850CDW and MFC-L9550CDW)
Tray Use
Remove Background Color
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Copy.
e Read the information on the
Touchscreen, and then confirm it by
pressing OK.
f Swipe up or down, or press a or b to
display the copy presets, and then press
the preset you want.
15
Chapter 1
NOTE
g Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
h Swipe up or down, or press a or b to
display the available options for the
setting, and then press the option you
want.
Repeat steps g and h until you have
selected all the settings for this Shortcut.
i When you have finished changing the
settings, press Save as Shortcut.
j Read and confirm the displayed list of
settings you selected, and then
press OK.
k Enter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter
characters, see Entering text
on page 210.)
Press OK.
l Press OK to save your Shortcut.
Adding Fax Shortcuts1
The following settings can be included in a fax
Shortcut:
Address
Fax Resolution
2-sided Fax
(MFC-L8850CDW and MFC-L9550CDW)
Contrast
Broadcasting
Real Time TX
Coverpage Setup
Overseas Mode
Glass Scan Size
a Press .
c Press where you have not added a
Shortcut.
d Press Fax.
e Read the information on the
Touchscreen, and then confirm it by
pressing OK.
f Enter the fax or telephone number using
the dial pad on the Touchpanel, the
Address Book or the Call History on the
Touchscreen. When you have finished,
go to step g.
• You can enter up to 20 digits for a fax
number.
• If the Shortcut is to be used for
broadcasting, press Options and select
Broadcasting in step h before entering
the fax or telephone number in step f.
• You can enter up to 20 fax numbers if the
Shortcut is for broadcasting. The fax
numbers can be entered in any
combination of Group numbers from the
Address Book, individual fax numbers
from the Address Book or numbers
entered manually (see Advanced User's
Guide).
• When you enter a fax number in a
Shortcut, it will be added automatically to
the Address Book. The name in the
Address Book will be the Shortcut name
plus a sequential number.
g Press Options.
h Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
i Press the option you want.
Repeat steps h and i until you have
selected all the settings for this Shortcut.
Press OK.
b Press a tab from 1 to 8.
16
j When you have finished changing the
settings, press Save as Shortcut.
General information
NOTE
k Read and confirm the displayed list of
settings you selected, and then
press OK.
l Enter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter letters,
see Entering text on page 210.)
Press OK.
m Press OK to save your Shortcut.
Adding Scan Shortcuts1
The following settings can be included in a
scan Shortcut:
to USB
2-sided Scan
(MFC-L8850CDW and MFC-L9550CDW)
Scan Type
Resolution
File Type
Glass Scan Size
File Name
File Size
Remove Background Color
to E-mail Server (MFC-L8600CDW is
supported only after IFAX is downloaded)
Address
2-sided Scan
(MFC-L8850CDW and MFC-L9550CDW)
Scan Type
Resolution
File Type
Glass Scan Size
File Size
to OCR / to File / to Image / to E-mail
PC Select
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Scan.
e Swipe up or down, or press a or b to
display the type of scan you want, and
then press it.
f Do one of the following:
If you pressed to USB, read the
information on the Touchscreen, and
then press OK to confirm it. Go to
step i.
If you pressed to E-mail Server,
read the information on the
Touchscreen, and then press OK to
confirm it. Go to step g.
If you pressed to OCR, to File, to
Image or to E-mail, read the
information on the Touchscreen, and
then press OK to confirm it. Go to
step h.
If you pressed to FTP/SFTP or to
Network, read the information on
the Touchscreen, and then press OK
to confirm it.
Swipe up or down, or press a or b to
display the Profile Name, and then
press it.
Press OK to confirm the Profile Name
you have selected. Go to step n.
To add a Shortcut for to FTP/SFTP and
to Network you must have added the
Profile Name beforehand.
1
to FTP/SFTP / to Network
Profile Name
17
Chapter 1
NOTE
NOTE
g Do one of the following:
To enter an E-mail address
manually, press Manual. Enter the
E-mail address using the keyboard
on the machine's Touchscreen. (To
help you enter letters, see Entering text on page 210.)
Press OK.
To enter an E-mail address from the
Address Book, press Address
Book. Swipe up or down, or press
a or b to display the E-mail address
you want, and then press it.
Press OK.
After you confirm the E-mail address
you entered, press OK. Go to step i.
Press Detail to view the list of
addresses you have entered.
h Do one of the following:
When the machine is connected to a
computer using a USB connection:
Press OK to confirm USB is selected
as the PC Name. Go to step n.
When the machine is connected to a
network:
Swipe up or down, or press a or b to
display the PC Name, and then press
it. Press OK to confirm the PC Name
you selected. Go to step n.
i Press Options.
l Review the settings you have selected:
If you must make more changes,
return to step i.
If you are satisfied with your
changes, press Save as
Shortcut.
m Review your settings on the
Touchscreen, and then press OK.
n Enter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (To help you enter letters,
see Entering text on page 210.)
Press OK.
o Read the information on the
Touchscreen, and then press OK to save
your Shortcut.
Adding Web Connect
Shortcuts1
The settings for these services can be
included in a Web Connect Shortcut:
SKYDRIVE
BOX
PICASA WEB ALBUMS™
GOOGLE DRIVE™
FLICKR
FACEBOOK
EVERNOTE
DROPBOX
®
®
®
j Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
k Swipe up or down, or press a or b to
display the available options for the
setting, and then press the option you
want.
Repeat steps j and k until you have
selected all the settings for this Shortcut.
Press OK.
18
• Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.
• To add a Web Connect Shortcut, you must
have an account with the desired service
(for more information, see Web Connect
Guide).
General information
NOTE
NOTE
NOTE
NOTE
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Web.
e If information about the Internet
connection is displayed, read the
information and confirm it by pressing
OK.
Occasionally, updates or announcements
about your machine's feature will be
displayed on the machine's Touchscreen.
Read the information, and then press OK.
f Swipe left or right, or press d or c to
display the available service, and then
press the desired service.
Adding Apps Shortcuts 1
The settings for these services can be
included in an Apps Shortcut:
NoteScan
Outline&Scan
Outline&Copy
Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Apps.
1
g Press your account.
If the account needs a PIN code, enter
the PIN for the account using the
keyboard on the machine's
Touchscreen.
Press OK.
h Press the function you want.
The functions that can be set vary
depending on the selected service.
i Read and confirm the displayed list of
functions you selected, and then
press OK.
j Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help
entering letters, see Entering text
on page 210.)
Press OK.
k Press OK to save your Shortcut.
e If information about the Internet
connection is displayed, read the
information and confirm it by pressing
OK.
Occasionally, updates or announcements
about your machine's feature will be
displayed on the Touchscreen.
Read the information, and then press OK.
f Swipe left or right, or press d or c to
display the available apps, and then
press the desired app.
g Press your account.
If the account needs a PIN code, enter
the PIN for the account using the
keyboard on the machine's
Touchscreen.
Press OK.
19
Chapter 1
NOTE
NOTE
NOTE
h Press the app you want.
The apps that can be set vary depending
on the selected service.
i Read and confirm the displayed list of
apps you selected, and then press OK.
j Enter a name for the Shortcut using the
keyboard on the machine's
Touchscreen. (For help entering letters,
see Entering text on page 210.)
Press OK.
k Press OK to save your Shortcut.
Changing Shortcuts1
You can change the settings in a Shortcut.
(Web Connect Shortcuts) You cannot
change a Web Connect Shortcut. If you
want to change the Shortcut, you must
delete it, and then add a new Shortcut.
(For more information, see Deleting
Shortcuts on page 21 and Adding Web
Connect Shortcuts on page 18.)
g Do one of the following:
To overwrite the Shortcut, press
Yes. Go to step i.
If you do not want to overwrite the
Shortcut, press No to enter a new
Shortcut name. Go to step h.
h To create a new Shortcut, hold down
to delete the current name, and then
enter a new name using the keyboard
on the machine's Touchscreen. (To help
you enter letters, see Entering text
on page 210.)
Press OK.
i Press OK to confirm.
Editing Shortcut Names1
You can edit a Shortcut name.
a Press .
b Press a tab from 1 to 8 to display the
Shortcut you want.
c Press .
a Press .
b Press a tab from 1 to 8 to display the
Shortcut you want to change.
c Press the Shortcut you want. The
settings for the Shortcut that you chose
are displayed.
d Change the settings for the Shortcut you
chose in step c (for more information,
see Shortcut Settings on page 15).
e When you have finished changing
settings, press Save as Shortcut.
f Press OK to confirm.
20
You can also press , All Settings
and Shortcut Settings.
d Press the Shortcut.
e Press Edit Shortcut Name.
f To edit the name, hold down to
delete the current name, and then enter
a new name using the keyboard on the
machine's Touchscreen. (To help you
enter letters, see Entering text
on page 210.)
Press OK.
General information
NOTE
Deleting Shortcuts1
You can delete a Shortcut.
a Press .
b Press a tab from 1 to 8 to display the
Shortcut you want.
c Press .
You can also press , All Settings
and Shortcut Settings.
d Press the Shortcut.
e Press Delete to delete the Shortcut
that you chose in step d.
f Press Yes to confirm.
Set your Station ID1
Set the machine's Station ID if you want the
date and time to appear on each fax you
send.
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Initial Setup.
Press Initial Setup.
d Swipe up or down, or press a or b to
display Station ID.
Press Station ID.
e Press Fax.
f Enter your fax number (up to 20 digits)
using the numbers on the Touchscreen,
and then press OK.
g Press Tel.
1
Recalling Shortcuts1
The Shortcut settings are displayed on the
Shortcut screen. To recall a Shortcut, simply
press the Shortcut name.
h Enter your telephone number (up to 20
digits) using the numbers on the
Touchscreen, and then press OK. If your
telephone number and fax number are
the same, enter the same number
again.
i Press Name.
j Use the Touchscreen to enter your
name (up to 20 characters), and then
press OK.
21
Chapter 1
NOTE
NOTE
• To enter numbers or special characters,
press repeatedly until the
character you want to enter appears, then
press the character you want.
• If you entered a character incorrectly and
want to change it, press d or c c to move
the cursor to the incorrect character, then
press .
• To enter a space, press Space.
• For more details, see Entering text
on page 210.
k Press .
(USA only) The Telephone Consumer
Protection Act of 1991 makes it unlawful
for any person to use a computer or
electronic device to send any message via
a telephone fax machine unless such
messages clearly contain, in a margin at
the top or bottom of each transmitted
page, or on the first page of the
transmission, the date and time it is sent
and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other
entity or individual. To program this
information into your machine, see Quick
Setup Guide and Set your Station ID
on page 21.
22
2
Loading paper2
Loading paper and
print media2
The machine can feed paper from the
standard paper tray, multi-purpose tray or
optional lower tray.
When you load paper in the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by pressing the
buttons on the Touchscreen.
Loading paper in the standard
paper tray and the optional
lower tray2
You can load up to 250 sheets in the standard
paper tray (Tray 1). You can also load up to
500 sheets in the optional lower tray (Tray 2).
Paper can be loaded up to the maximum
paper mark () on the right side of the
paper tray (for the recommended paper to
use, see Acceptable paper and other print media on page 34).
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 2
a Pull the paper tray completely out of the
machine.
2
2
23
Chapter 2
1
1
1
b While pressing the blue paper-guide
release levers (1), slide the paper
guides to fit the paper you are loading in
the tray. Make sure the guides are firmly
in the slots.
d Load paper in the tray and make sure:
The paper is below the maximum
paper mark () (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on is face down.
The paper guides touch the sides of
the paper so it will feed correctly.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
e Put the paper tray firmly back in the
machine. Make sure the tray is
completely inserted into the machine.
24
Loading paper
1
2
1
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
g Send the print job to the machine.
Printing on plain paper, thin paper,
recycled paper, bond paper or glossy
paper from the MP tray
a Open the MP tray and lower it gently.
2
2
Loading paper in the multipurpose tray (MP tray)2
You can load up to three envelopes, one
sheet of glossy paper, other special print
media, or up to 50 sheets of plain paper in the
MP tray. Use this tray to print or copy on thick
paper, bond paper, labels , envelopes or
glossy paper. (For the recommended paper
to use, see Acceptable paper and other print media on page 34).
b Pull out the MP tray support (1) and
unfold the flap (2).
25
Chapter 2
NOTE
2
1
c Load paper in the MP tray and make
sure:
The paper stays under the maximum
paper tab (1).
The paper's leading edge (top of
paper) is positioned between the
and arrows (2).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
The paper guides touch the sides of
the paper so it will feed properly.
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
e Send the print job to the machine.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
26
Loading paper
Printing on thick paper, labels and
envelopes from the MP tray
When the back cover (face-up output tray) is
pulled down, the machine has a straight
paper path from the MP tray through to the
back of the machine. Use this paper feed and
output method when you want to print on thick
paper, labels or envelopes. (For the
recommended paper to use, see Acceptable
paper and other print media on page 34 and
Envelopes on page 37.)
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the back cover (face-up output
tray).
b (For printing envelopes only)
2
Pull down the two gray levers, one on
the left side and one on the right side,
toward you as shown in the illustration
below.
2
c Open the MP tray and lower it gently.
27
Chapter 2
2
1
2
1
d Pull out the MP tray support (1) and
unfold the flap (2).
e Load paper, labels or envelopes in the
MP tray. Make sure:
The number of envelopes in the MP
tray does not exceed three.
The paper, labels or envelopes stay
under the maximum paper tab (1).
The paper's leading edge (top of
paper) is positioned between the
and arrows (2).
The side to be printed on must be
face up.
28
f Send the print job to the machine.
NOTE
NOTE
• Remove each envelope as soon as it has
been printed. Stacking the envelopes may
cause them to jam or curl.
• If envelopes or thick paper get smudged
during printing set the Media Type to Env. Thick or Thicker Paper to increase the
fixing temperature.
• If the envelopes are creased after they are
printed, see Improving the print quality
on page 143.
• If your thick paper curls during printing,
load only one sheet at a time in the MP
tray.
• Envelope joints that are sealed by the
manufacturer should be secure.
• All sides of the envelope should be
properly folded without wrinkles or
creases.
g (For printing envelopes only)
When you have finished printing, reset
the two gray levers that you pulled down
in step b back to their original positions.
Loading paper
2
h Close the back cover (face-up output
tray).
• For 2-sided printing of copies and
received faxes, see Advanced User's
Guide.
• For 2-sided printing using your computer,
see Software and Network User's Guide.
29
Chapter 2
Unscannable and unprintable areas2
The figures in the table show maximum unscannable and unprintable areas. These areas may
vary depending on the paper size or settings in the application you are using.
UsageDocument
1
Fax (Sending)Letter0.12 in. (3 mm)0.16 in. (4 mm)
24
3
*
Copy
*
a single copy
or a 1 in 1 copy
ScanLetter0.12 in. (3 mm)0.12 in. (3 mm)
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
A40.12 in. (3 mm)(ADF)
0.04 in. (1 mm)
(Scanner Glass)
0.12 in. (3 mm)
Legal0.12 in. (3 mm)0.16 in. (4 mm)
Letter0.16 in. (4 mm)0.16 in. (4 mm)
A40.16 in. (4 mm)0.12 in. (3 mm)
Legal0.16 in. (4 mm)0.16 in. (4 mm)
A40.12 in. (3 mm)0.12 in. (3 mm)
30
Legal (ADF) Approx. 0.12 in.
(3 mm)
Approx. 0.12 in.
(3 mm)
PrintLetter0.16 in. (4.2 mm)0.16 in. (4.2 mm)
A40.16 in. (4.2 mm)0.16 in. (4.2 mm)
Legal0.16 in. (4.2 mm)0.16 in. (4.2 mm)
Paper settings2
NOTE
Paper Size2
When you change the size of paper in the
tray, you must also change the setting for
paper size at the same time so your machine
can fit the document or an incoming fax on
the page.
You can use the following sizes of paper for
copies: Letter, A4, Legal, Executive, B5(JIS),
A5, A5 L (Long Edge), A6 and Folio and the
following sizes for printing faxes: Letter, A4,
Legal or Folio (8.5 in. 13 in.).
a Press.
b Press (Tray Setting).
c Press Paper Size.
d Press MP Tray, Tray #1 or Tray
#2
1
.
Loading paper
• When an appropriate size is not in the tray
received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the Touchscreen (for more
information, see Error and maintenance messages on page 111).
• If the tray is out of paper and received
faxes are in the machine’s memory, No Paper will appear on the Touchscreen.
Insert paper in the empty tray.
Paper Type2
To get the best print quality set the machine
for the type of paper you are using.
a Press.
b Press (Tray Setting).
c Press Paper Type.
2
e Swipe up or down, or press a or b to
display Letter, A4, B5(JIS),
B5(ISO)
3
A6
3"x5"
2
DL
2
, A5, A5(Long Edge)3,
, Executive, Legal, Folio,
2
, Com-102, Monarch2, C52,
, and press the option you want.
f Press.
1
Tray #2 appears only if the optional lower tray is
installed.
2
MP Tray only
3
MP Tray and Tray #1 only
d Press MP Tray, Tray #1 or Tray
#2
1
.
e Swipe up or down, or press a or b to
display Thin, Plain Paper, Thick
Thicker
Paper
Thin
Paper
2
, Recycled Paper, Bond
2
, Label2, Envelope2, Env.
2
, Env. Thick2, Glossy
2
, and press the option you want.
f Press.
1
Tray #2 appears only if the optional lower tray is
installed.
2
MP Tray only
2
,
31
Chapter 2
NOTE
NOTE
Tray Use in Copy mode2
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
Touchscreen. Insert the paper in the empty
tray.
To change the tray setting follow the
instructions below:
1
, the machine pulls the
a Press.
b Press (Tray Setting).
c Press Tray Use: Copy.
d Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
1
Only
MP>T2>T1
T2>T1>MP
want.
, MP Only, MP>T1>T21,
1
, T1>T2>MP1 or
1
, and press the option you
Tray Use in Fax mode2
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
Touchscreen. Insert the paper in the empty
tray.
When you choose MP>T1>T2
pulls paper from the MP tray until it is empty,
then from Tray 1, and then from Tray 2.
When you choose MP>T2>T1
pulls paper from the MP tray until it is empty,
then from Tray 2, and then from Tray 1.
When you choose T1>T2>MP
pulls paper from Tray 1 until it is empty, then
from Tray 2, and then from the MP tray.
When you choose T2>T1>MP
pulls paper from Tray 2 until it is empty, then
from Tray 1, and then from the MP tray.
1
, the machine pulls the
1
, the machine
1
, the machine
1
, the machine
1
, the machine
e Press.
1
Tray#2 Only and T2 appear only if the optional
lower tray is installed.
• When loading the documents in the ADF
and MP>T1>T2, T1>T2>MP or T2>T1>MP
is selected, the machine looks for the tray
with the most suitable paper and pulls
paper from that tray. If no tray has suitable
paper, the machine pulls paper from the
higher priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
32
• You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio
(8.5 in. × 13 in.).
When an appropriate size is not in any of
the trays, received faxes will be stored in
the machine’s memory and Size mismatch will appear on the
Touchscreen. (for more information,
see Error and maintenance messages
on page 111).
• If the tray is out of paper and received
faxes are in the machine’s memory, No Paper will appear on the Touchscreen.
Insert paper in the empty tray.
a Press.
b Press (Tray Setting).
Loading paper
c Swipe up or down, or press a or b to
display Tray Use: Fax.
d Press Tray Use: Fax.
e Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
1
Only
MP>T2>T1
T2>T1>MP
want.
, MP Only, MP>T1>T21,
1
, T1>T2>MP1 or
1
, and press the option you
f Press.
1
Tray#2 Only and T2 appear only if the optional
lower tray is installed.
Tray Use in Print mode2
You can change the default tray the machine
will use for printing from your computer and
for Direct Print.
a Press.
b Press (Tray Setting).
c Swipe up or down, or press a or b to
display Tray Use: Print.
d Press Tray Use: Print.
e Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
1
Only
MP>T2>T1
T2>T1>MP
want.
, MP Only, MP>T1>T21,
1
, T1>T2>MP1 or
1
, and press the option you
f Press.
1
Tray#2 Only and T2 appear only if the optional
lower tray is installed.
2
33
Chapter 2
Acceptable paper and
other print media2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels, envelopes or glossy paper (see Print media on page 215).
For best results, follow these instructions:
DO NOT load different types of paper in
the paper tray at the same time because it
may cause the paper to jam or misfeed.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
appropriate for the machine.
Use labels that are designed for use in
laser machines.
Recommended paper and
print media2
To get the best print quality, we recommend
using the paper in the table.
Paper TypeItem
Plain PaperXerox 4200DP 20 lb
Hammermill Laser Print
(24 lb=90 g/m
Recycled PaperNo specific brand
recommended
LabelsAvery laser labels white
#5160
EnvelopesNo specific brand
recommended
Glossy PaperNewPage Futura Laser Gloss
80 lb Text/32 lb Bond (118
2
)
g/m
Xerox Digital Color Elite
Gloss
2
)
Paper type and size2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
34
The names for the paper trays in the
printer driver and this Guide are as
follows:
Folio size is 8.5 in. 13 in. (215.9 mm 330.2 mm).
2
Load only one sheet of Glossy in the MP tray.
Letter, A4, Legal,
B5 (JIS), Executive, A5,
1
Folio
Plain Paper, Thin Paper,
Thick Paper,
Thicker Paper,
Recycled Paper,
Bond Paper, Labels,
Envelopes, Env. Thin,
Env.Thick and Glossy
2
Paper
Plain Paper, Thin Paper
and Recycled Paper
Plain Paper, Thin Paper
and Recycled Paper
up to 50 sheets
20 lb (80 g/m
2
)
3 Envelopes
1 Glossy paper
up to 250 sheets
2
20 lb (80 g/m
)
up to 500 sheets
2
20 lb (80 g/m
)
2
Recommended paper specifications2
The following paper specifications are appropriate for this machine.
Basis Weight
Thickness80-110 m
RoughnessHigher than 20 sec.
Stiffness
Grain DirectionLong grain
Volume Resistivity
Surface Resistivity
Filler
Ash ContentBelow 23 wt%
BrightnessHigher than 80%
OpacityHigher than 85%
Use plain paper that is appropriate for laser/LED machines to make copies.
Use paper that is 20 to 24 lb (75 to 90 g/m
Use long grain paper with a neutral Ph value, and a moisture content of approximately 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
20-24 lb (75-90 g/m2)
3
90-150 cm
/100
10e9-10e11 ohm
9
10e
-10e12 ohm-cm
(Neutral)
CaCO
3
2
).
35
Chapter 2
IMPORTANT
1
1
Handling and using special
paper2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the 392 F (200 C) temperature
of the machine’s fusing process.
If you use bond paper, paper that has a
rough surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid2
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
36
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
Loading paper
IMPORTANT
Envelopes2
The machine is designed to work well with
most envelopes. However, some envelopes
may have feed and print quality problems
because of the way they have been made.
Envelopes should have edges with straight,
well-creased folds. Envelopes should lie flat
and not be of baggy or flimsy construction.
Use only quality envelopes from a supplier
who understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed through the multipurpose tray.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid2
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• with glue on the surface as shown in
the figure below
2
• with double flaps as shown in the figure
below
• with sealing flaps that are not folded
down when purchased
• with each side folded as shown in the
figure below
• that are of a baggy construction
• that are not sharply creased
• that are embossed (raised writing)
• that were previously printed by a laser
or LED machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
37
Chapter 2
IMPORTANT
Labels2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 F (200 C)
for a period of 0.1 seconds.
Labels can only be fed through the multipurpose tray.
Types of labels to avoid2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
38
IMPORTANT
NOTE
Loading documents3
1
2
3
How to load
documents3
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
Using the automatic
document feeder (ADF)3
The ADF can hold up to 35 pages
(MFC-L8600CDW) or 50 pages
(MFC-L8850CDW/MFC-L9550CDW) and
feeds each sheet individually. Use standard
20 lb (80 g/m
pages before putting them in the ADF.
2
) paper and always fan the
• To scan documents that are not
appropriate for the ADF, see Using the scanner glass on page 40.
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
3
Document Sizes Supported3
Length:5.8 to 14 in. (147.3 to 355.6 mm)
Width:5.8 to 8.5 in. (147.3 to 215.9 mm)
Weight:
17 to 24 lb (64 to 90 g/m
2
)
How to load documents3
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
b Fan the pages well.
c Stagger the pages of your document
face up top edge first, in the ADF until
the Touchscreen displays ADF Ready
and you feel the top page touch the feed
rollers.
39
Chapter 3
NOTE
NOTE
IMPORTANT
1
d Adjust the paper guides (1) to fit the
width of your document.
To scan non-standard documents,
see Using the scanner glass on page 40.
Using the scanner glass3
You can use the scanner glass to fax, copy or
scan pages of a book, one page at a time.
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
Document Sizes Supported3
Length:(MFC-L8600CDW)
Up to 11.7 in. (297.0 mm)
(MFC-L8850CDW and
MFC-L9550CDW)
Up to 14.0 in. (355.6 mm)
Width:Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2.0 kg)
How to load documents3
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
c Close the document cover.
If the document is a book or is thick do not
slam the cover or press on it.
40
4
NOTE
Sending a fax4
How to send a fax4
The following steps explain how to send a fax.
To send multiple pages use the ADF.
a Do one of the following to load your
document:
Place the document face up in the
ADF (see Using the automatic
document feeder (ADF) on page 39).
Load your document face down on
the scanner glass (see Using the
scanner glass on page 40).
b Do one of the following:
When Fax Preview is set to Off,
press Fax.
When Fax Preview is set to On, press
Fax and Sending Fax(es).
c To change fax sending settings, press
Options. Swipe up or down, or press
a or b to scroll through the fax settings.
When the setting you want is displayed,
press it and choose your new option.
When you have finished changing the
options, press OK.
(Advanced User's Guide)
For the following advanced fax sending
operations and settings, see Advanced
User's Guide:
2-sided Fax
(MFC-L8850CDW and MFC-L9550CDW)
Contrast
Fax Resolution
Broadcasting
Real Time TX
Overseas Mode
Delayed Fax
Batch TX
Coverpage Message
Coverpage Setup
4
The Touchscreen shows:
d
(MFC-L8850CDW and MFC-L9550CDW)
Choose one of the options below:
To send a 1-sided document, go to
step e.
To send a 2-sided document, choose
the 2-sided scanning format for your
2-sided document as follows:
Press Options.
Swipe up or down, or press a or b to
display 2-sided Fax and press
2-sided Fax.
Press 2-sided Scan: Long Edge
or 2-sided Scan: Short Edge.
Press OK.
You can send 2-sided documents from the
ADF.
41
Chapter 4
e Enter the fax number.
Using the dial pad
Using the Address Book
Address Book
Using call history
Call History
(For more information, see How to
dial on page 62.)
f Press Fax Start.
Faxing from the ADF
The machine starts scanning the
document.
Faxing from the scanner glass
If Real Time TX is On, the machine will
send the document without asking if
there are additional pages to scan.
If you press Fax Start, the
machine starts scanning the first
page.
When the Touchscreen displays
Next Page?, do one of the
following:
• To send a single page, press No.
The machine starts sending the
document.
• To send more than one page,
press Yes and place the next
page on the scanner glass. Press
OK. The machine starts scanning
the page. (Repeat this step for
each additional page.)
Stop faxing4
Faxing A4/Legal/Folio size
documents from the scanner
glass4
When faxing A4, Legal1, or Folio1 size
documents, you must set the scan glass size
to A4 or Legal/Folio
portion of your faxes will be missing.
1
; otherwise, a
a Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and Sending
Fax(es).
b Press Options.
c Swipe up or down, or press a or b to
display Glass Scan Size.
d Press Glass Scan Size.
e Press A4 or Legal/Folio
1
.
f Press OK.
g Press .
1
MFC-L8850CDW and MFC-L9550CDW
Canceling a fax in process4
Press to cancel the fax. If you press
while the machine is dialing or sending, the
Touchscreen will display Cancel Job?.
Press Yes to cancel the fax.
To stop faxing, press .
42
Sending a fax
NOTE
Transmission Verification
Report4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the factory setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
No Report: Does not print a report at all.
i Press .
• If you choose On+Image or Off+Image,
the image will not appear on the
Transmission Verification Report if Real
Time Transmission is set to On.
• If the transmission is successful, OK will
appear next to RESULT on the
Transmission Verification Report.
If the transmission is not successful,
NGwill appear next to RESULT.
4
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Report Setting.
f Press Report Setting.
g Press Transmission.
h Press On, On+Image, Off ,
Off+Image or No Report.
43
NOTE
Receiving a fax5
5
Receive modes5
You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.
Choose the correct Receive Mode5
The correct Receive Mode is determined by the external devices and telephone subscriber services
(Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing (see Distinctive Ring
on page 55 for instructions on setting up your machine using this feature).
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls
(see Voice Mail on page 54 for instructions on setting up your machine using this service).
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode
(see Connecting an external TAD (telephone answering device) on page 57).
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax as your receive mode (see Fax Only
on page 46).
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
same line. Choose Fax/Tel as your receive mode (see Fax/Tel on page 46).
Important Note: You can not receive voice messages on either Voice Mail or an answering
machine if you choose the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself (see Manual on page 46).
44
To set the receive mode follow the instructions below:
NOTE
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to display Fax.
d Press Fax.
e Swipe up or down, or press a or b to display Setup Receive.
f Press Setup Receive.
Receiving a fax
g Swipe up or down, or press a or b to display Receive Mode.
h Press Receive Mode.
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off
(see Distinctive Ring on page 55).
i Press Fax, Fax/Tel, External TAD or Manual.
j Press .
5
45
Chapter 5
Using receive modes5
Some receive modes answer automatically
(Fax and Fax/Tel). You may want to
change the Ring Delay before using these
modes (see Ring Delay on page 47).
Fax Only5
Fax mode will automatically answer every
call as a fax.
Fax/Tel5
Fax/Tel mode helps you manage incoming
calls, by recognizing whether they are fax or
voice calls and handling them in one of the
following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
pseudo/double-ring made by your
machine.
External TAD5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in the
following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information, see Connecting an external TAD (telephone answering device)
on page 57.)
(Also see F/T Ring Time (Fax/Tel mode only)
on page 47 and Ring Delay on page 47.)
Manual5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in Manual mode lift the
handset of the external telephone or press
(Fax) and then press Hook. When you
hear fax tones (short repeating beeps), press
Fax Start, and then press Receive to
receive a fax. You can also use the Easy
Receive feature to receive faxes by lifting a
handset on the same line as the machine.
(Also see Easy Receive on page 48.)
46
Receiving a fax
NOTE
NOTE
Receive Mode settings 5
Ring Delay5
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax and Fax/Tel modes.
If you have external or extension telephones
on the same line as the machine, keep the
Ring Delay setting of 4 (see Using external
and extension telephones on page 60 and
Easy Receive on page 48 ).
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive.
g Swipe up or down, or press a or b to
display Ring Delay.
h Press Ring Delay.
i Press 0, 1, 2, 3 or 4 for how many times
you want the line to ring before the
machine answers.
F/T Ring Time
(Fax/Tel mode only)5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring
(pseudo/double-ring) for the time you set in
the F/T Ring Time setting. If you hear the F/T
ring it means that a voice caller is on the line.
5
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone (for more information,
see Using Remote Codes on page 61).
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive.
g Swipe up or down, or press a or b to
display F/T Ring Time.
j Press .
If you choose 0, the machine will answer
immediately and the line will not ring at all.
h Press F/T Ring Time.
i Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
j Press .
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
47
Chapter 5
NOTE
Easy Receive5
If Easy Receive is On:5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the Touchscreen or hear a
click on the phone line through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off:5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Fax Start, and then press Receive
to receive the Fax.
If you answered at an extension telephone
press l51 (see Using external and extension telephones on page 60).
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
i Press On (or Off).
j Press .
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive.
g Swipe up or down, or press a or b to
display Easy Receive.
h Press Easy Receive.
48
Receiving a fax
NOTE
NOTE
NOTE
Fax Preview
(Black and White only) 5
How to preview a received fax5
You can view received faxes on the
Touchscreen by pressing (Fax) and
then (Received Faxes). When the
machine is in Ready mode, a pop-up
message will appear on the Touchscreen to
alert you of new faxes.
Setting Fax Preview5
a Press .
b Press (Fax Preview).
c Press On (or Off).
d Press Yes.
Using Fax Preview5
When you receive a fax, you will see a pop-up
message on the Touchscreen. (For example:
New Fax(es):01[View])
a Press View.
The Touchscreen displays the fax list.
• Although printed faxes show the received
date and time when Fax Receive Stamp is
turned on, the Fax Preview screen will not
display the received date and time.
• The fax list includes the old faxes and the
new fax. The new fax is indicated by a
blue mark next to the fax.
• To see a fax that has already been
previewed, press Fax and Received Faxes.
b Swipe up or down, or press a or b to
display the fax number of the fax you
want.
c Press the fax you want.
5
e The Touchscreen will tell you that any
future faxes will not be printed as you
receive them.
Press Yes.
f Press .
When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-FAX
Receiving operations, even if you set
Backup Print to On.
• If your fax is large there may be a delay
before it is displayed.
• The Touchscreen displays the current
page number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX.”
49
Chapter 5
Press the Touchscreen or Touchpanel
to perform the following operations.
Description
or
or
StartPrint the fax.
Enlarge the fax.
Reduce the fax.
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
d Press .
How to print a fax5
a Press (Fax).
b Press Received Faxes.
c Press the fax you want.
d Press Start to confirm the fax to print.
e Do one of the following:
f When the Touchscreen displays
Delete all pages?, do one of the
following:
Press Yes to delete all pages of the
fax you have printed.
Press No to save the fax you have
printed.
g Press .
How to print or delete all faxes in the
list
a Press (Fax).
b Press Received Faxes.
c Press Print/Delete.
d Do one of the following:
Press Print All:New Fax(es) to
print all faxes you have not yet
viewed.
Press Print All(Old Faxes) to
print all faxes you have viewed.
Press Delete All:New Fax(es)
to delete all faxes you have not yet
viewed.
Press Yes to confirm.
Press Delete All(Old Faxes) to
delete all faxes you have viewed.
Press Yes to confirm.
5
Press Print All Pages to print all
pages.
Press Print Displayed Only to
print the displayed page only.
Press Print From Displayed to
print from the displayed page to the
last page.
50
e Press .
Turning off Fax Preview5
a Press .
b Press (Fax Preview).
c Press Off.
d Press Yes to confirm.
e If there are faxes stored in the memory,
do one of the following:
If you do not want to print the stored
faxes, press Continue.
Press Yes to confirm. Your faxes will
be deleted.
To print all the stored faxes, press
Print All Faxes Before
Delete.
If you do not want to turn off Fax
Preview, press Cancel.
Receiving a fax
5
f Press .
51
6
IMPORTANT
Using PC-FAX6
How to use PC-FAX6
PC-FAX Receive
(Windows®only)6
If you turn on the PC-FAX Receive feature
your MFC will store received faxes in memory
and send them to your computer
automatically. You can then use your
computer to view and store these faxes.
Even if you turn off your computer (at night or
on the weekend, for example), your MFC will
receive and store your faxes in its memory.
The number of received faxes that are stored
in the memory will appear on the
Touchscreen.
When you start your computer and the PCFAX Receiving software runs, your MFC
transfers your faxes to your computer
automatically.
For PC-FAX Receive to work the PC-FAX
Receiving software must be running on your
computer.
Do one of the following:
(Windows
Windows
From the (Start) menu, select All
Programs > Brother > Brother
Utilities.
Click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
navigation bar, and then click Receive.
(Windows
®
XP, Windows Vista® and
®
7)
®
8)
If you choose Backup Print On, the machine
will also print the fax.
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive.
g Swipe up or down, or press a or b to
display PC Fax Receive.
h Press PC Fax Receive.
i Press On to start the PC-FAX Receiving.
j The Touchscreen displays a reminder to
start the PC-FAX Receiving program on
your computer. If you have started the
PC-FAX Receiving program, press OK.
For more information about how to start
the PC-FAX Receiving program,
see Software and Network User's
Guide.
k Swipe up or down, or press a or b to
display <USB> or your computer name if
the machine is connected to a network.
Press <USB> or your computer name.
Press OK.
l Press Backup Print: On or Backup
Print: Off.
Click (Brother Utilities), and then
click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
navigation bar, and then click Receive.
52
If you choose Backup Print: On, the
machine will also print the fax at your
machine so you will have a copy.
Using PC-FAX
NOTE
m Press .
• Before you can set up PC-FAX Receive
you must install the MFL-Pro Suite
software on your computer. Make sure
your computer is connected and turned on
(see Software and Network User's Guide).
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a
computer (see Transferring your faxes or Fax Journal report on page 120).
• PC-FAX Receive is not available for Mac
OS.
PC-FAX Send6
The Brother PC-FAX feature lets you use
your computer to send a document from an
application as a standard fax. You can send a
file created in any application on your
computer as a PC-FAX. You can even attach
a cover page (for more information,
see Software and Network User's Guide).
How to send a PC-FAX:6
Contact your application vendor if you need
more support.
a From your application select File, and
then Print.
The Print dialog box will be displayed.
(The steps may vary depending on your
application.)
b Select Brother PC-FAX v.3.
c Click OK.
The Brother PC-FAX user interface will
be displayed.
6
d Enter the recipient’s fax number using
your computer keyboard or by clicking
the numeric keypad of the Brother PC-FAX user interface. You can also
select a stored number from the
Address Book.
e Click .
f Click Start.
Your document will be sent to the
Brother machine and then faxed to the
recipient.
53
Telephone services and external
7
devices
Telephone line
services7
Voice Mail7
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
7
Teen Ring, and SimpleBiz Fax & Alternate
Number Ringing. This service establishes a
second telephone number on the same line
as your existing telephone number, and each
number has its own ring pattern. Typically,
the original number rings with the standard
ring pattern and is used for receiving voice
calls, and the second number rings with a
different ring pattern and is used for receiving
faxes (see Distinctive Ring on page 55).
OR
Set your Brother machine’s Receive Mode to
"Manual". Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine (see Using external and extension telephones on page 60). Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode,
see Choose the correct Receive Mode
on page 44.)
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term ’Distinctive Ring,’ but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
54
Telephone services and external devices
NOTE
NOTE
NOTE
NOTE
Distinctive Ring7
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term "Distinctive Ring," but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
• You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
• Call your telephone company for
availability and rates.
What does your telephone company’s
‘Distinctive Ring’ do?
Your telephone company’s Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
Distinctive Ring pattern, so you will know
which telephone number is ringing. This is
one way to have a separate telephone
number for your machine.
Call your telephone company for
availability and rates.
What does Brother’s ‘Distinctive Ring’
do?
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
Do you have Voice Mail?7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other’s operations.
If you decide to get the Distinctive Ring
7
service from the telephone company, you
must follow the directions below to register
the new Distinctive Ring pattern they give
you. This is so your machine can recognize
its incoming calls.
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
7
7
55
Chapter 7
NOTE
Before you choose the ring pattern to
register
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
• Ring Pattern #1 is often called Short-Short
and is the most commonly used.
• If the ring pattern you received is not on
this chart, call your telephone company and ask for one that is shown.
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must
<<listen>> to the ring pattern (to compare
it to the pattern that was ‘registered’).
(Other telephones on the same line will
ring.)
If you program the machine correctly, it
will recognize the registered ring pattern of
the ‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
Rings
1short-short or
long-long
2short-long-short
3short-short-long
4very long
(normal pattern)
Registering the Distinctive Ring
7
pattern Very important!
After you set the Distinctive Ring feature to
On, your Distinctive Ring number will receive
faxes automatically. The receive mode is
automatically set to Manual and you cannot
change it to another receive mode while
Distinctive Ring is set to On. This ensures the
Brother machine will only answer the
Distinctive Ring number and not interfere
when your main telephone number is called.
When Distinctive Ring is on, the Touchscreen
displays D/R as the Receive Mode.
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Miscellaneous.
f Press Miscellaneous.
g Press Distinctive.
h Do one of the following:
If you have not registered the
Distinctive Ring, press
Distinctive, and then press On.
Go to step i.
If you have already registered the
Distinctive Ring, and want to change
the pattern, go to step i.
i Press Ring Pattern.
j Press the stored ring pattern you want.
Press OK.
(You will hear each pattern as you press
the four buttons. Make sure you choose
the pattern that the telephone company
gave you.)
7
k Press .
Distinctive Ring is now set to On.
56
Telephone services and external devices
NOTE
Turning off Distinctive Ring7
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Miscellaneous.
f Press Miscellaneous.
g Press Distinctive.
h Press Distinctive.
i Press Off.
j Press .
Connecting an external
TAD (telephone
answering device)
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
Touchscreen will display Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
7
7
If you do not want to receive faxes on your
Distinctive Ring number, you can turn off
Distinctive Ring. The machine will stay in
Manual receive mode so you must set the
Receive Mode again (see Choose the correct Receive Mode on page 44).
Unless you are using Distinctive Ring, the
TAD must be connected to the EXT. jack of
the machine.
If you subscribe to your telephone
company’s Distinctive Ring service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company’s Distinctive
Ring service, have registered the
Distinctive Ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company’s Distinctive Ring
service. You cannot use the Toll Saver
setting.
57
Chapter 7
NOTE
2
1
1
If You Do Not Subscribe to the
Distinctive Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See the illustration
below.)
Before you connect an external TAD
(telephone answering device), remove the
protective cap (2) from the EXT. jack on
the machine.
Connections7
The external TAD must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work correctly if
you plug the TAD into a wall jack (unless you
are using Distinctive Ring).
a Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
b Plug the telephone line cord from your
external TAD into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not
its handset jack.)
c Set your external TAD to four rings or
less. (The machine’s Ring Delay setting
does not apply.)
d Record the outgoing message on your
external TAD.
1TAD
2 Protective Cap
If you have problems receiving faxes,
reduce the Ring Delay setting on your
external TAD.
e Set the TAD to answer calls.
f Set the Receive Mode on your machine
to External TAD (see Choose the
correct Receive Mode on page 44).
58
Telephone services and external devices
NOTE
1
3
2
Recording an outgoing
message (OGM)7
a Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b Limit your speaking to 20 seconds.
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 and Start to send a fax.”
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving
faxes, then you should re-record the OGM
to include it.
External and extension
telephones7
Connecting an external or
extension telephone7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
Connect the telephone line cord to the jack
labeled EXT.
Before you connect an external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
7
Multi-line connections (PBX) 7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
1 Extension telephone
2 External telephone
3 Protective Cap
59
Chapter 7
NOTE
Using external and extension
telephones7
Using extension telephones 7
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l51.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code #51
(see F/T Ring Time (Fax/Tel mode only)
on page 47).
Using an external telephone
(Connected to the EXT. jack of the
machine)
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Fax Start and choosing
Receive.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Pickup.
Using a non-Brother cordless
external handset7
If your non-Brother cordless telephone is
connected to the EXT. jack of the
machine(see page 59) and you typically carry
the cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
If you let the machine answer first, you must
go to the machine so you can press Pickup
to transfer the call to the cordless handset.
7
If you answer a call and no one is on
the line:
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
Touchscreen displays Receiving, and then
hang up.
You can also use the Easy Receive
feature to make your machine
automatically take the call (see Easy Receive on page 48).
60
7
Telephone services and external devices
Using Remote Codes7
Fax Receive Code7
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by pressing the Fax
ReceiveCode l51. Wait for the chirping
sounds then replace the handset (see Easy Receive on page 48).
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Fax Start and
then pressing Receive.
Telephone Answer Code7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T ring
(pseudo/double-ring) after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Pickup.
Changing the Remote Codes7
The preset Fax Receive Code is l51. The
preset Telephone Answer Code is #51. If you
are always disconnected when accessing
your External TAD, try changing the
three-digit remote codes, for example ###
and 999.
a Press .
b Press All Settings.
c Swipe up or down, or press a or b to
display Fax.
d Press Fax.
e Swipe up or down, or press a or b to
display Setup Receive.
7
f Press Setup Receive.
g Swipe up or down, or press a or b to
display Remote Codes.
h Press Remote Codes.
i Do one of the following:
If you want to change the
Fax Receive Code, press Fax
Receive Code. Enter the new code, and then press OK.
If you want to change the
Telephone Answer Code, press Tel
Answer. Enter the new code, and then press OK.
If you do not want to change the
Codes, go to step j.
If you want to turn the Remote Codes
Off (or On), press Remote Codes.
Press Off (or On).
j Press .
61
8
Dialing and storing numbers8
How to dial8
You can dial in any of the following ways.
Manual dialing8
a Load your document.
b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and Sending
Fax(es).
c Press all digits of the fax number.
d Press Fax Start.
Dialing from the Address Book
a Load your document.
d Do one of the following:
Swipe up or down, or press a or b to
display the number you want.
Press , and then enter the first
letter of the name and press OK.
e Press the number or the name you want.
f To send a fax, press Apply.
g Press Fax Start.
The machine scans and sends the fax.
LDAP search8
If the machine is connected to your LDAP server,
you can search for information such as fax
numbers and E-mail addresses from your server.
(See Software and Network User's Guide)
Fax redial8
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
The automatic redial only works when you set
Auto Redial
If you are sending a fax manually and the line is
busy, press
other fax machine to answer, and then press
Fax Start
second call to the last number dialed, you can
save time by pressing
8
Redial only works if you dialed from the
machine.
to On. The default setting is On.
Hook
and then
to try again. If you want to make a
Redial
Redial
and
, wait for the
Fax Start
.
b Press (Fax).
c Press Address Book.
62
Storing numbers8
NOTE
NOTE
You can set up your machine to do the
following types of easy dialing: Address Book
and Groups for broadcasting faxes. When
you dial an Address Book number, the
Touchscreen displays the number.
If you lose electrical power, the Address
Book numbers that are in the memory will
not be lost.
Storing a pause8
Dialing and storing numbers
If you downloaded Internet Fax:
If you want to store an E-mail address to
use with Internet Fax or Scan to E-mail
server, press and enter the E-mail
address (see Entering text on page 210),
and press OK.
i Press OK.
j Do one of the following:
To store another Address Book
number, repeat steps c - j.
Press Pause to insert a 3.5-second pause
between numbers. You can press Pause as
many times as needed to increase the length
of the pause.
Storing Address Book
numbers8
You can store up to 300 addresses with a
name.
a Press (Fax).
b Press Address Book.
c Press Edit.
d Press Add New Address.
e Press Name.
f Enter the name using the keyboard on
the machine's Touchscreen (up to 15
characters). (To help you enter letters,
see Entering text on page 210.)
Press OK.
To finish storing numbers, press .
8
g Press Address.
h Enter the fax or telephone number using
the keyboard on the machine's
Touchscreen (up to 20 digits).
Press OK.
63
Chapter 8
NOTE
Changing Address Book
names or numbers8
You can change or delete an Address Book
name or number that has already been
stored.
If the stored number has a scheduled job,
such as a delayed fax or a fax forwarding
number, it will be dimmed on the
Touchscreen. You cannot select the number
to make changes or to delete it unless you
first cancel the scheduled job (see Advanced
User's Guide).
a Press (Fax).
b Press Address Book.
c Press Edit.
d Do one of the following:
Press Change to edit the names or
numbers. Go to step e.
Press Delete to display Delete.
Delete numbers by pressing them to
display a red check mark.
Press OK.
Press Yes to confirm. Go to step i.
g Do the following:
To change the name, press Name.
Enter the new name (up to 15
characters) using the keyboard on
the machine's Touchscreen. (To help
you enter letters, see Entering text
on page 210).
Press OK.
To change the fax or telephone
number, press Address. Enter the
new fax or telephone number (up to
20 digits) using the keyboard on the
machine's Touchscreen.
Press OK.
How to change the stored name or
number:
To change a character, press d or c to
position the cursor to highlight the
incorrect character, and then press .
Enter the new character or number.
h Press OK to finish.
To change another Address Book
number, repeat steps c - h.
i Press .
e Swipe up or down, or press a or b to
display the number you want.
f Press the number you want.
64
9
1
Making copies9
How to copy9
The following steps explain the basic copy
operation.
a Do one of the following to load your
document:
Place the document face up in the
ADF (see Using the automatic
document feeder (ADF) on page 39).
Load your document face down on
the scanner glass (see Using the
scanner glass on page 40).
b Press the Copy button on the
Touchscreen.
The Touchscreen displays:
Stop copying9
To stop copying, press .
Copy preset settings9
You can copy with a variety of settings that
are already set up for you in the machine
simply by pressing them.
The following preset settings are available.
Receipt
Normal
2in1(ID)
2in1
2-sided(12)
2-sided(22)
(MFC-L8850CDW and MFC-L9550CDW)
Paper Save
9
a Load your document.
b Press (Copy).
1 No. of Copies
You can enter the number of copies
by using the dial pad.
c For multiple copies, enter the two-digit
number (up to 99).
d Press Color Start or Black Start.
c Swipe left or right to display Receipt,
Normal, 2in1(ID), 2in1,
2-sided(12), 2-sided(22) or
Paper Save, and press the preset you
want.
d Enter the number of copies you want.
e Do one of the following:
To change more settings, go to
step f.
If you have finished changing
settings, go to step j.
f Press Options.
65
Chapter 9
NOTE
g Swipe up or down, or press a or b to
display the available settings, and then
press the setting you want.
h Swipe up or down, or press a or b to
display the available options, and then
press your new option. Repeat steps g
and h for each setting you want.
If you want to save the settings as a
Shortcut, press Save as Shortcut.
i Press OK.
j Press Color Start or Black Start.
Copy Settings and Options9
You can change the following copy settings.
(Basic User's Guide)
For details about changing the following
settings, see Paper settings on page 31.
Tray Setting (Paper Size and Type)
Tray Use: Copy
Press Copy and then press Options. Swipe
up or down, or press a or b to scroll through
the copy settings. When the setting you want
is displayed, press it and choose your option.
When you have finished changing the
options, press OK.
(Advanced User's Guide)
For more information about changing the
following settings, see Advanced User's
Guide:
Quality
Enlarge/Reduce
2-sided Copy
Tray Use
66
Density
Contrast
Stack/Sort
Page Layout
2in1(ID)
Color Adjust
2-sided Copy Page Layout
(MFC-L8850CDW and MFC-L9550CDW)
Remove Background Color
Save as Shortcut
NOTE
NOTE
Printing from a USB flash drive
2
1
10
or digital camera supporting
mass storage
With the Direct Print feature, you do not need
a computer for printing. You can print by just
plugging your USB flash drive into the
machine’s USB direct interface. You can also
connect and print directly from a camera set
to USB mass storage mode.
You can use a USB flash drive that has the
following specifications:
USB ClassUSB Mass Storage Class
USB Mass Storage
Sub Class
Transfer protocolBulk transfer Only
Format
Sector sizeMax. 4096 Byte
EncryptionEncrypted devices are
1
SCSI or SFF-8070i
FAT12/FAT16/FAT32
not supported.
Creating a PRN file for
direct printing10
The screens in this section may vary
depending on your application and
operating system.
a From the menu bar of an application,
click File, then Print.
b Choose Brother MFC-XXXX Printer (1)
and check the Print to file box (2).
Click Print.
10
1
NTFS format is not supported.
• Some USB flash drives may not work with
the machine.
• If your camera is in PictBridge mode, you
cannot print from it. See the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
10
c Choose the folder you want to save the
file to and enter the file name if
prompted.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If a USB flash drive is connected to your
computer, you can save the file directly
to the USB flash drive.
67
Chapter 10
NOTE
NOTE
1
1
Printing directly from
the USB flash drive or
digital camera
supporting mass
storage
• Make sure your digital camera is turned
on.
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
a Connect your USB flash drive or digital
camera to the USB direct interface (1)
on the front of the machine.
The Touchscreen will automatically
display the USB menu to confirm the
USB flash drive or digital camera is
correctly connected.
10
68
• If an error occurs, the USB menu will not
appear on the Touchscreen.
• When the machine is in Deep Sleep mode,
the Touchscreen does not display any
information even if you connect a USB flash
drive to the USB direct interface. Press the
Touchscreen to wake up the machine.
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB flash drive to the
USB direct interface.
Printing from a USB flash drive or digital camera supporting mass storage
NOTE
NOTE
NOTE
IMPORTANT
b Press Direct Print.
If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct Print (see Advanced User's
Guide).
c Swipe up or down, or press a or b to
choose the folder name and file name
you want.
If you have selected the folder name,
swipe up or down, or press a or b to
choose the file name you want.
If you want to print an index of the files,
press Index Print on the Touchscreen.
Press Color Start or Black Start to
start printing.
d Do one of the following:
Press Print Settings if you want
to change them. Go to step e.
If you do not want to change the
current settings, go to step h.
e Swipe up or down, or press a or b to
display the setting you want.
f Press the option you want.
• You can choose the following settings:
Paper Type
Paper Size
Multiple Page
Orientation
2-sided
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of these
settings may not appear.
g Do one of the following:
To change another setting, repeat
step e.
If you do not want to change other
settings, press OK and go to step h.
h Enter the number of copies you want
using the touchpanel.
i Press Color Start or Black
Startto start printing.
10
DO NOT remove the USB flash drive or
digital camera from the USB direct
interface until the machine has finished
printing.
j Press .
69
Chapter 10
Changing the default settings
for direct print10
You can change the default settings for Direct
Print.
a Connect your USB flash drive or digital
camera to the USB direct interface on
the front of the machine.
b Press Direct Print.
c Press DefaultSettings.
d Swipe up or down, or press a or b to
display the setting you want.
Press the setting.
e Press the new option you want.
f Repeat steps d and e for each setting
you want to change.
g Press OK.
h Press .
70
How to print from a computer11
11
Printing a document11
The machine can receive a document from
your computer and print it. To print from a
computer, you must install the printer driver.
(For more information about printer driver
settings, see Software and Network User's
Guide)
a Install the Brother printer driver from the
CD-ROM or Brother Solutions Center at
http://solutions.brother.com/
(see Quick Setup Guide).
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties
(or Preferences, depending on the
application you are using).
,
d Choose the settings you want to change
in the Properties dialog box, and then
click OK.
Paper Size
Orientation
Copies
Media Type
Print Quality
Color / Mono
Document Type
Multiple Page
2-sided / Booklet
Paper Source
e Click Print to begin printing.
11
71
How to scan to a computer12
12
Before scanning12
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the CD-ROM or Brother Solutions Center at
http://solutions.brother.com/
Configure the machine with a TCP/IP address if network scanning does not work
(see Software and Network User's Guide).
, (see Quick Setup Guide).
72
How to scan to a computer
NOTE
Scanning a document as a PDF file using
ControlCenter4 (Windows®)12
(For Macintosh, see Software and Network User's Guide.)
The screens on your computer may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
a Load your document (see How to load documents on page 39).
b Follow the instructions for the operating system you are using.
®
(Windows
Open ControlCenter4 by clicking (Start) > All Programs > Brother > Brother
Utilities. Click the drop-down list and select your model name (if not already selected).
Click SCAN in the left navigation bar, and then click ControlCenter4.The ControlCenter4
application will open.
(Windows
XP, Windows Vista® and Windows® 7)
®
8)
Click (Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
d Make sure the machine you want to use is selected from the Model drop-down list.
12
73
Chapter 12
e Click File.
f Press Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
74
How to scan to a computer
How to scan a document as a PDF file using the
Touchscreen12
a Load your document (see How to load documents on page 39).
b Press Scan.
c Swipe left or right to display to File.
will be displayed in the center of the Touchscreen highlighted in blue.
d Press OK.
When the machine is connected to a network, press the computer name.
Do one of the following:
If you want to use the default settings, go to step h.
If you want to change the default settings, go to step e.
e Press Options. Scan Settings will change to Set at Device.
f Choose the settings for 2-sided Scan
Size and Remove Background Color as needed.
1
, Scan Type, Resolution, File Type, Scan
g Press OK.
h Press Start.
The machine starts the scanning process.
1
MFC-L8850CDW and MFC-L9550CDW
12
75
Chapter 12
NOTE
The following scan modes are available.
• to USB
• to Network (Windows
®
)
• to FTP/SFTP
• to E-mail Server
• to E-mail
• to Image
• to OCR
• to File
• WS Scan
1
Windows® only (Windows Vista® SP2 or later, Windows® 7 and Windows® 8
(See Software and Network User's Guide.)
1
(Web Services Scan)
76
NOTE
Routine maintenanceA
A
Replacing suppliesA
You must replace supplies when the machine indicates that the life of the supply is over. You can
replace the following supplies yourself:
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
• The drum unit and toner cartridge are two separate parts.
• The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If
the toner cartridge is placed in the machine without the drum unit, the message Drum ! may
be displayed.
Toner cartridgeDrum unit
See Replacing the toner cartridges on page 81.
1
Order No. TN-331BK
TN-331Y
TN-336Y
TN-339Y
1
2
1
, TN-336BK1, TN-336C1, TN-336M1,
1
, TN-339BK2, TN-339C2, TN-339M2,
2
Available for MFC-L8600CDW and MFC-L8850CDW
Available for MFC-L9550CDW
, TN-331C1, TN-331M1,
See Replacing the drum unit on page 90.
Order No. DR-331CL
Belt unitWaste toner box
See Replacing the belt unit on page 96.
Order No. BU-320CL
A
See Replacing the waste toner box on page 101.
Order No. WT-320CL
77
Chapter A
The messages in the table appear on the Touchscreen. These messages provide advanced
warnings to replace the supply items before they reach end of life. To avoid any inconvenience,
you may want to buy spare supply items before the machine stops printing.
Touchscreen
messages
Toner Low: XToner cartridge
Drum End SoonDrum unit
Belt End SoonBelt unit
WT Box End Soon Waste toner box
1
Letter or A4 size single-sided pages.
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job
4
Drum life is approximate and may vary by type of use.
Contact Brother Customer Service or a
Brother Authorized Service Center to
replace the fuser unit.
To replace the fuser unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437)
http://www.brother.ca/support
(in USA)
(in Canada)
or to locate a Brother Authorized Service
Center, visit
http://www.brother-usa.com/service/
Contact Brother Customer Service or a
Brother Authorized Service Center to
replace the paper feeding kit.
To replace the paper feeding kit contact
Brother Customer Service at:
1-877-BROTHER (1-877-276-8437)
http://www.brother.ca/support
(in USA)
(in Canada)
or to locate a Brother Authorized Service
Center, visit
http://www.brother-usa.com/service/
A
79
Chapter A
NOTE
Touchscreen
Supply to replaceApproximate lifeHow to replaceOrder No.
messages
Replace LaserLaser unit
100,000 pages
1
Contact Brother Customer Service or a
Brother Authorized Service Center to
replace the laser unit.
To replace the laser unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437)
http://www.brother.ca/support
(in USA)
(in Canada)
or to locate a Brother Authorized Service
Center, visit
http://www.brother-usa.com/service/
1
Letter or A4 size single-sided pages.
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High yield toner cartridge
7
Super high yield toner cartridge
8
5 pages per job
• Visit http://www.brother.com/original/index.html for instructions about how to return your used
supply items to the Brother collection program. If you choose not to return your used supplies,
discard the used supplies according to local regulations, keeping it separate from domestic
waste. If you have questions, contact your local waste disposal office.
• We recommend placing used supply items on a piece of paper to prevent accidentally spilling
or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of supply
items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of
replacement will vary depending on the print volume, percentage of coverage, types of media
used, and powering on/off the machine.
• Frequency of replacement supplies except toner cartridges will vary depending on the print
volume, types of media used, and powering on/off the machine.
80
Replacing the toner
NOTE
NOTE
cartridgesA
Order No. TN-331BK1, TN-331C1,
TN-331M
TN-336C
TN-339BK
TN-339Y
The Standard toner cartridge can print
approximately 2,500 pages
approximately 1,500 pages
Magenta, Yellow). The High Yield toner
cartridge can print approximately 4,000
pages
pages
High Yield toner cartridge can print
approximately 6,000 pages
Magenta, Yellow). Actual page count will vary
depending on your average type of
document.
When a toner cartridge is running low, the
Touchscreen displays Toner Low.
The toner cartridges that come supplied with
the machine must be replaced after
approximately 2,500 pages
approximately 1,500 pages
Magenta, Yellow) for MFC-L8600CDW and
MFC-L8850CDW and approximately 6,000
pages
MFC-L9550CDW.
1
2
3
4
1
, TN-331Y1, TN-336BK2,
2
, TN-336M2, TN-336Y2,
3
, TN-339C3, TN-339M3,
3
4
(Black) or
4
(Cyan,
4
(Black) or approximately 3,500
4
(Cyan, Magenta, Yellow). The Super
4
(Black, Cyan,
4
(Black) or
4
(Cyan,
4
(Black, Cyan, Magenta, Yellow) for
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
Approximate cartridge yield is declared in
accordance with ISO/IEC 19798.
Routine maintenance
• The indication of remaining toner life will
vary depending on the types of documents
printed and customer’s usage.
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Genuine
Brother Brand toner cartridges. When you
want to buy toner cartridges, contact
Brother Customer Service.
• We recommend that you clean the
machine when you replace the toner
cartridge (see Advanced User's Guide).
• DO NOT unpack the new toner cartridge
until you are ready to install it.
Toner Low: XA
If the Touchscreen displays Toner Low: X,
buy a new toner cartridge for the color
indicated on the Touchscreen and have it
ready before you get a Replace Toner
message.
Replace TonerA
When the Touchscreen displays Replace
Toner the machine will stop printing until you
replace the toner cartridge.
The Touchscreen indicates the toner
cartridge color that you must replace.
(BK=Black, C=Cyan, M=Magenta, Y=Yellow ).
A new genuine Brother toner cartridge will
reset the Replace Toner mode.
For more information about how the toner
cartridge life is calculated, see Important information for the toner cartridge life
on page 225.
A
81
Chapter A
Replacing the toner cartridgesA
a Make sure the machine is turned on.
b Press the front cover release button and
pull open the front cover.
c Hold the blue handle of the drum unit.
Pull the drum unit out until it stops.
82
d Hold the handle of the toner cartridge
WARNING
and gently push it toward the machine to
unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
Routine maintenance
• DO NOT put a toner cartridge into a fire.
It could explode, resulting in injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the machine. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide)
A
83
Chapter A
IMPORTANT
NOTE
IMPORTANT
1
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
e Clean the corona wire inside the drum
unit by gently sliding the blue tab from
left to right and right to left several times.
Be sure to return the tab to the home
position (1). If you do not, printed pages
may have a vertical stripe.
• Be sure to seal up the used toner cartridge
tightly in a bag so that toner powder does
not spill out of the cartridge.
• Visit http://www.brother.com/original/
index.html for instructions about how to
return your used supply items to the
Brother collection program. If you choose
not to return your used supplies, discard
the used supplies according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office.
84
f Repeat step e to clean each of the
three remaining corona wires.
g Unpack the new toner cartridge, then
IMPORTANT
pull off the protective cover.
Routine maintenance
• DO NOT unpack the new toner cartridge
until you are ready to install it. If a toner
cartridge is left unpacked for a long time,
the toner life will be shortened.
• If an unpacked drum unit is placed in
direct sunlight (or room light for long
periods of time), the unit may be
damaged.
• Brother strongly recommends that you DO
NOT refill the toner cartridge provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of
potentially incompatible toner and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
limited warranty coverage does not apply
to any problem that is caused by the use
of third party toner and/or cartridges. To
protect your investment and obtain
premium performance from the Brother
machine, we strongly recommend the use
of Genuine Brother Supplies.
• Put the new toner cartridge in the drum
unit immediately after you remove its
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
A
85
Chapter A
NOTE
NOTE
BK
TN-BK
TN-C
TN-M
TN-Y
BK
BK
C
M
Y
h Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then gently pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
color to the same color label on the drum
unit. Repeat this for all the toner
cartridges.
Make sure you installed the toner
cartridge correctly or it may separate from
the drum unit.
i Push the drum unit in until it stops.
j Close the front cover of the machine.
BK = Black, C = Cyan,
M = Magenta, Y= Yellow
After replacing a toner cartridge, DO NOT
turn off the machine or open the front
cover until the Touchscreen clears the
Please wait. message and returns to
Ready mode.
86
Routine maintenance
Cleaning the corona wiresA
If you have print quality problems or the
Touchscreen displays Drum !, clean the
corona wires as follows:
a Make sure that the machine is turned
on.
b Press the front cover release button and
pull open the front cover.
c Hold the blue handle of the drum unit.
Pull the drum unit out until it stops.
87
A
Chapter A
IMPORTANT
IMPORTANT
1
d Hold the handle of the toner cartridge
and gently push it toward the machine to
unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
• We recommend that you place the toner
cartridge on a piece of disposable paper
or cloth in case you accidentally spill or
scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
e Clean the corona wire inside the drum
by gently sliding the blue tab from left to
right and right to left several times.
Be sure to return the tab to the home
position (1). If you do not, printed pages
may have a vertical stripe.
88
f Repeat step e to clean each of three
remaining corona wires.
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