Brother MFC-L8850CDW, MFC-L8600CDW User Manual

Basic User’s Guide
MFC-L8600CDW MFC-L8850CDW MFC-L9550CDW
Not all models are available in all countries.
In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ your model’s page to download other manuals.
and click Manuals on
Version 0
USA/CAN
If you must contact Customer Service
Complete the following information for future reference:
Model Number: MFC-L8600CDW /
MFC-L8850CDW / MFC-L9550CDW
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/
© 2014 Brother Industries, Ltd. All rights reserved.
.

Brother numbers

IMPORTANT
NOTE
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
i

For Customer Service

NOTE
In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada: http://www.brother.ca/support
(Self-Service Videos/Email/Chat/Facebook/Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit http://www.brother.ca/support.

Ordering supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
In Canada, only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada:
http://www.brother.ca/
ii
Order information
Description Item
TN-331BK (Approx. 2,500 pages)
Toner Cartridge <Black>
TN-336BK (Approx. 4,000 pages)
TN-339BK (Approx. 6,000 pages)
TN-331C (Approx. 1,500 pages)
Toner Cartridge <Cyan>
TN-336C (Approx. 3500 pages)
TN-339C (Approx. 6,000 pages)
TN-331M (Approx. 1,500 pages)
Toner Cartridge <Magenta>
TN-336M (Approx. 3,500 pages)
TN-339M (Approx. 6,000 pages)
TN-331Y (Approx. 1,500 pages)
Toner Cartridge <Yellow>
TN-336Y (Approx. 3,500 pages)
TN-339Y (Approx. 6,000 pages)
Drum Unit
Belt Unit
Waste Toner Box
DR-331CL (Approx. 25,000 pages)
BU-320CL (Approx. 20,000 pages
WT-320CL (Approx. 50,000 pages)
Paper Tray #2 (Option) LT-320CL (MFC-L8600CDW and MFC-L8850CDW)
LT-325CL (MFC-L9550CDW)
Telephone Line Cord LG3077001
Basic User's Guide LEN137001 (English for USA and Canada)
LEN137002 (French for Canada)
Quick Setup Guide LEN138001 (English for USA and Canada)
LEN138002 (French for Canada)
123
124
125
123
124
125
123
124
125
123
124
125
78
17
/ 50,000 pages16)
1
1
Letter or A4 size single-sided pages.
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
Standard toner cartridge
4
High yield toner cartridge
5
Super High yield toner cartridge
6
5 pages per job
7
1 page per job
8
Drum life is approximate and may vary by type of use.
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iv

User’s Guides and where do I find them?

Which Guide? What’s in it? Where is it?
Product Safety Guide
Read this Guide first. Read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software for the operating system and connection type you are using.
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace supplies. See troubleshooting tips.
Advanced User's Guide
Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance.
Software and Network User's Guide
This Guide provides instructions for Scanning, Printing, PC-FAX and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.
Google Cloud Print Guide
This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print™ services for printing over the Internet.
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your
mobile device when connected on a Wi-Fi network.
Printed / In the Box
Printed / In the Box
Printed / In the Box
For USA: PDF file / Brother Solutions
1
Center
For Other Countries:
®
(Windows
) PDF file / CD-ROM / In the Box (Macintosh) PDF file / Brother Solutions
1
Center
For USA: HTML file / Brother Solutions
1
Center
For Other Countries: (Windows
®
) HTML file / CD-ROM / In the Box (Macintosh) HTML file / Brother Solutions
1
Center
PDF file / Brother Solutions
1
Center
PDF file / Brother Solutions
1
Center
®
Web Connect Guide This Guide provides information about how
to configure and use your Brother machine to scan, load and view images and files on certain websites that provide these services.
1
Visit http://solutions.brother.com/.
PDF file / Brother Solutions
1
Center
v

Table of Contents

(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows Accessing the Advanced User's Guide, and Software and Network User's Guide
Viewing Documentation................................................................................... 3
How to access Guides for Advanced Features......................................................5
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................ 7
Control panel overview ..........................................................................................8
Touchscreen LCD..........................................................................................10
Setting the Ready screen ..............................................................................14
Basic Operations ...........................................................................................14
Shortcut Settings .................................................................................................15
Adding Copy Shortcuts.................................................................................. 15
Adding Fax Shortcuts ....................................................................................16
Adding Scan Shortcuts ..................................................................................17
Adding Web Connect Shortcuts .................................................................... 18
Adding Apps Shortcuts .................................................................................19
Changing Shortcuts ....................................................................................... 20
Editing Shortcut Names.................................................................................20
Deleting Shortcuts ......................................................................................... 21
Recalling Shortcuts........................................................................................21
Set your Station ID ........................................................................................21
®
).................................................................2
®
)................................................................6
......3
2 Loading paper 23
Loading paper and print media ............................................................................23
Loading paper in the standard paper tray and the optional lower tray ..........23
Loading paper in the multi-purpose tray (MP tray) ........................................25
Unscannable and unprintable areas..............................................................30
Paper settings......................................................................................................31
Paper Size ..................................................................................................... 31
Paper Type .................................................................................................... 31
Tray Use in Copy mode................................................................................. 32
Tray Use in Fax mode ...................................................................................32
Tray Use in Print mode.................................................................................. 33
Acceptable paper and other print media.............................................................. 34
Recommended paper and print media ..........................................................34
Paper type and size....................................................................................... 34
Handling and using special paper .................................................................36
vi
3 Loading documents 39
How to load documents ....................................................................................... 39
Using the automatic document feeder (ADF) ................................................39
Using the scanner glass ................................................................................40
4 Sending a fax 41
How to send a fax ................................................................................................ 41
Stop faxing..................................................................................................... 42
Faxing A4/Legal/Folio size documents from the scanner glass .................... 42
Canceling a fax in process ............................................................................ 42
Transmission Verification Report................................................................... 43
5 Receiving a fax 44
Receive modes .................................................................................................... 44
Choose the correct Receive Mode ................................................................ 44
Using receive modes ........................................................................................... 46
Fax Only ........................................................................................................ 46
Fax/Tel........................................................................................................... 46
Manual........................................................................................................... 46
External TAD ................................................................................................. 46
Receive Mode settings ........................................................................................ 47
Ring Delay ..................................................................................................... 47
F/T Ring Time (Fax/Tel mode only)...............................................................47
Easy Receive.................................................................................................48
Fax Preview (Black and White only).................................................................... 49
How to preview a received fax.......................................................................49
Turning off Fax Preview.................................................................................51
6 Using PC-FAX 52
How to use PC-FAX............................................................................................. 52
PC-FAX Receive (Windows
PC-FAX Send ................................................................................................ 53
®
only)................................................................ 52
7 Telephone services and external devices 54
Telephone line services .......................................................................................54
Voice Mail ...................................................................................................... 54
Distinctive Ring.............................................................................................. 55
Connecting an external TAD (telephone answering device)................................57
Connections................................................................................................... 58
Recording an outgoing message (OGM)....................................................... 59
Multi-line connections (PBX) ......................................................................... 59
External and extension telephones...................................................................... 59
Connecting an external or extension telephone ............................................59
Using external and extension telephones...................................................... 60
Using a non-Brother cordless external handset ............................................ 60
Using Remote Codes .................................................................................... 61
vii
8 Dialing and storing numbers 62
How to dial ........................................................................................................... 62
Manual dialing ...............................................................................................62
Dialing from the Address Book ...................................................................... 62
LDAP search .................................................................................................62
Fax redial.......................................................................................................62
Storing numbers ..................................................................................................63
Storing a pause .............................................................................................63
Storing Address Book numbers.....................................................................63
Changing Address Book names or numbers ................................................. 64
9 Making copies 65
How to copy .........................................................................................................65
Stop copying.................................................................................................. 65
Copy preset settings...................................................................................... 65
Copy Settings and Options............................................................................66
10 Printing from a USB flash drive or digital camera
supporting mass storage 67
Creating a PRN file for direct printing .................................................................. 67
Printing directly from the USB flash drive or digital camera supporting mass
storage.............................................................................................................. 68
Changing the default settings for direct print ................................................. 70
11 How to print from a computer 71
Printing a document.............................................................................................71
12 How to scan to a computer 72
Before scanning................................................................................................... 72
Scanning a document as a PDF file using ControlCenter4 (Windows
How to scan a document as a PDF file using the Touchscreen ..........................75
®
) .............73
A Routine maintenance 77
Replacing supplies............................................................................................... 77
Replacing the toner cartridges.......................................................................81
Cleaning the corona wires .............................................................................87
Replacing the drum unit................................................................................. 90
Replacing the belt unit ...................................................................................96
Replacing the waste toner box .................................................................... 101
Cleaning the scanner................................................................................... 108
viii
B Troubleshooting 109
Identifying the problem ...................................................................................... 109
Error and maintenance messages..................................................................... 111
Transferring your faxes or Fax Journal report .............................................120
Document Jams................................................................................................. 122
Document is jammed in the top of the ADF unit ..........................................122
Document is jammed under the document cover ........................................122
Removing small documents jammed in the ADF......................................... 123
Document is jammed at the output tray....................................................... 123
Paper Jams........................................................................................................ 124
Paper is jammed in the multi-purpose tray ..................................................124
Paper is jammed in the Paper Tray 1 or Tray 2........................................... 125
Paper is jammed at the back of the machine .............................................. 126
Paper is jammed inside the machine........................................................... 128
Paper is jammed underneath the paper tray ............................................... 131
If you are having difficulty with your machine .................................................... 133
Setting Dial Tone detection ......................................................................... 142
Telephone line interference / VoIP .............................................................. 142
Improving the print quality.................................................................................. 143
Machine Information .......................................................................................... 151
Checking the Serial Number........................................................................151
Checking the Firmware Version ..................................................................151
Reset operations ......................................................................................... 151
How to reset the machine............................................................................ 152
C Settings and features tables 153
Using the Settings Tables..................................................................................153
Settings Tables .................................................................................................. 154
Features Tables................................................................................................. 181
Entering text ...................................................................................................... 210
D Specifications 211
General.............................................................................................................. 211
Document Size ..................................................................................................214
Print media......................................................................................................... 215
Fax..................................................................................................................... 216
Copy .................................................................................................................. 217
Scanner .............................................................................................................218
Printer ................................................................................................................ 219
Interfaces........................................................................................................... 220
Network..............................................................................................................221
Direct Print feature............................................................................................. 222
Computer requirements ..................................................................................... 223
Supplies............................................................................................................. 224
Important information for the toner cartridge life................................................ 225
E Index 227
ix
Table of Contents
(Advanced User’s Guide)
You can view the Advanced User's Guide:
In USA: Brother Solutions Center at http://solutions.brother.com/
In Other Countries:
The Advanced User’s Guide explains the following features and operations.
(Windows (Macintosh)Brother Solutions Center at http://solutions.brother.com/
®
)CD-ROM / In the Box
1 General Setup
Memory storage Set tone or pulse dialing mode (Canada only) Volume settings Automatic Daylight Saving Time Set the Time Zone Ecology features Quiet mode feature Touchscreen Dial Prefix
2 Security features
Secure Function Lock 3.0 Active Directory Authentication IPSec Setting Lock Restricting dialing
3 Sending a fax
Additional sending options Additional sending operations
4 Receiving a fax
6 Printing reports
Fax reports Reports
7 Making copies
Copy settings
A Routine maintenance
Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine
B Options
Options Optional paper tray (For MFC-L8600CDW and MFC-L8850CDW (LT-320CL)) (For MFC-L9550CDW (LT-325CL)) Memory board
C Glossary
Memory Receive Options Remote retrieval Additional receiving operations
5 Dialing and storing numbers
Telephone line services Additional dialing operations Additional ways to store numbers
x
D Index
NOTE

General information 1

1

Using the documentation 1

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
Bold Bold style identifies the dial pad
numbers of the Touchpanel or on the computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier New
Follow all warnings and instructions marked on the product.
Most of the illustrations in this User’s Guide show the MFC-L8850CDW.
Courier New font identifies the messages shown on the Touchscreen of the machine.
1
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
Electrical Hazard icons alert you to a possible electrical shock.
Fire Hazard icons alert you to the possibility of fire.
Hot Surface icons warn you not to touch machine parts that are hot.
Prohibition icons indicate actions that must not be performed.
1
Chapter 1

Accessing Brother Utilities (Windows®) 1

Brother Utilities is an application launcher that offers convenient access to all Brother
applications installed on your device.
a (Windows
Click (Start) menu, select All Programs > Brother > Brother Utilities
(Windows
Tap or click (Brother Utilities) either on the Start screen or the desktop.
(Windows
Move your mouse to the lower left corner of the Start screen and click (if you are using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps
screen). When the Apps screen appears, tap or click (Brother Utilities).
b Select your machine.
®
7 / Windows Vista® / Windows® XP)
®
8)
®
8.1)
c Choose the operation you want to use.
2
General information
NOTE

Accessing the Advanced User's Guide, and Software and Network User's Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-FAX and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide and Software and Network User's Guide that
are on the CD-ROM (Windows Solutions Center(Macintosh).
1
In USA: You can find the Advanced User's Guide, and Software and Network User's Guide on the Brother Solutions Center at http://solutions.brother.com/
®)1
or Brother
.
If you have not installed the software, you can find the documentation on the CD-ROM by following these steps:
a Turn on your computer. Insert the
CD-ROM into your CD-ROM drive.
1
If the Brother screen does not appear, go to Computer (My Computer).
(Windows on the taskbar, and then go to Computer
(This PC).) Double-click the CD-ROM icon, and then double-click start.exe.
®
8: Click (File Explorer)
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu appears.
1

Viewing Documentation 1

Viewing Documentation (Windows®) 1
(Windows® 7 / Windows Vista® /
®
Windows
To view the documentation, from (Start) menu, select All Programs > Brother >
list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User's Guides.
(Windows
Click (Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click Support in the left navigation bar, and then click User's Guides.
XP)
Brother Utilities. Click the drop-down
®
8)
d Click User's Guides.
In USA: The Manuals Download screen appears.
e If the country screen appears, select
your country. After the list of User’s Guides appears, select the Guide you want.
3
Chapter 1
NOTE
Viewing Documentation (Macintosh) 1
You can view and download User's Guides from the Brother Solutions Center at: http://solutions.brother.com/ Click Manuals on your model’s page to download the documentation.
.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software and Network User's Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE How-to-Guides
(Windows
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from the Help tab in the Nuance™ PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh)
Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
®
)
4
General information
How to find Network setup instructions
Your machine can be connected to a wireless or wired network.
Basic setup instructions:
(see Quick Setup Guide.)
Connection to a wireless access point or
router supports Wi-Fi Protected Setup™ or AOSS™: (see Software and Network User's Guide.)
More information about network setup:
(see Software and Network User's Guide.)

How to access Guides for Advanced Features 1

You can view and download these Guides from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to download the documentation.
Google Cloud Print Guide 1
This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print™ services for printing over the Internet.
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.
1
1
Web Connect Guide 1
This Guide provides information about how to configure and use your Brother machine to scan, load and view images and files on certain websites that provide these services.
5
Chapter 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.
Click Brother Support on the Top Menu.
The Brother Support screen appears.
To access our website
(http://www.brother.com/ click Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
)
To visit our website for original/genuine
Brother supplies (http://www.brother.com/original/ click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.
To return to the Top Menu, click Back.
Or, if you are finished, click Exit.
),
)
To access the USA Brother online
shopping mall (http://www.brothermall.com/ for additional product and service information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/ for additional product and services information, click Shop Online (Canada).
For the latest news and product support
information (http://solutions.brother.com/ click Brother Solutions Center.
6
)
)
),
Accessing Brother
General information
Support (Macintosh) 1
You can find all the contacts you will need, such as web support.
Visit the Brother Solutions Center at http://solutions.brother.com/
.
1
7
Chapter 1
NOTE
12

Control panel overview 1

MFC-L8850CDW and MFC-L9550CDW have the same 4.85 in. Touchscreen LCD and Touchpanel. MFC-L8600CDW has a 3.7 in. Touchscreen LCD and Touchpanel.
The illustrations of the control panel in this chapter are based on MFC-L9550CDW.
1 NFC (Near Field Communication)
Reader (MFC-L9550CDW)
You can use card authentication by touching the IC card to the NFC Reader on the control panel.
2 Touchscreen LCD
(Liquid Crystal Display)
This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.
8
General information
3 4
5
1
3 Touchpanel:
Back
Press to go back to the previous menu level.
Home
Press to return to the Home screen. The factory setting displays the date and time, but you can change the Home screen’s default setting (see Setting the Ready screen on page 14.)
Cancel
Press to cancel an operation.
Dial Pad
Press the numbers on the Touchpanel to dial telephone and fax numbers or to enter the number of copies.
4 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The Touchscreen LCD displays Shutting Down and stays on for a few seconds before going off.
If you connect an external telephone or TAD, it is always available.
5
The Wi-Fi light is on when your Brother machine is connected to a wireless access point.
9
Chapter 1
1
2563 4
2
9876
3 4
2
106
3 4

Touchscreen LCD 1

You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c.
The following screens display the machine's status when the machine is idle.
Home screen
The Home screen displays the date and time and provides access to Fax, Copy, Scan, Wi-Fi setup, Toner levels, Setup and the Shortcuts screens.
When the Home screen is displayed the machine is in Ready mode. When Secure Function Lock
1
is turned on
an icon will be displayed. When Active Directory
1
Authentication
is enabled, the machine's control panel
will be locked.
1
See Advanced User's Guide.
More1 screen
The More1 screen provides access to the Shortcuts screen and additional features, such as Secure Print, Web Shortcut and Apps.
More2 screens
The More2 screen provides access to the Shortcuts screen and the USB menu.
10
NOTE
Swiping is a type of user operation on the
NOTE
NOTE
Touchscreen that is performed by brushing your finger across the screen to display the next page or item.
1 Modes:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
General information
3 (Toner)
See the remaining toner life.
Press to access the Toner menu.
The indication of remaining toner life will vary depending on the types of documents printed and customer’s usage.
4 (Settings)
Press to access the main settings (for more information, see Settings screen on page 13).
5 Date and Time
See the date and time that has been set in the machine.
6 (Shortcuts)
Press to set up Shortcuts.
You can quickly copy, scan, send a fax and connect to a web service using the options set as Shortcuts.
1
Scan
Lets you access Scan mode.
2 (Wi-Fi Setup)
A four-level indicator on the Ready mode screen displays the current wireless signal strength if you are using a wireless connection.
0Max
You can easily configure the wireless
settings by pressing (for more
information, see Software and Network User's Guide.)
Eight Shortcut tabs are available. You can set up to six Shortcuts in each Shortcut tab. A total of 48 Shortcuts are available.
7 Secure Print
Lets you access the secure print menu.
11
Chapter 1
NOTE
11
12
8 Web
Press to connect the Brother machine to an Internet service (for more information, see Web Connect Guide).
9 Apps
Apps may have been added and/or app names may have been changed by the provider since this document was published (for more information, see Web Connect Guide).
10 USB
Press to access the Direct Print and Scan to USB menus.
11 New Fax
When Fax Preview is set to On, you can see how many new faxes you received into the memory.
12 Warning icon
The warning icon appears when there is an error or maintenance message;
press Detail to view it, and then press
to return to Ready mode.
For details, see Error and maintenance messages on page 111.
• This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and MascotCapsule Tangiblet developed by HI CORPORATION are used. MascotCapsule is a registered trademark of HI CORPORATION in Japan.
12
General information
NOTE
1
5
8 7
6
3
4
2
Settings screen 1
The Touchscreen displays the machine's
status when you press .
You can check and access all the machine’s settings from the following screen.
1 Toner
See the remaining toner life.
Press to access the Toner menu.
4 (Date & Time)
See the date and time.
Press to access the Date & Time menu.
5 Fax Preview
See the Fax Preview status.
Press to access the Fax Preview setting.
6 All Settings
Press to access the full Settings menu.
7 Tray Setting
See the selected paper size. Press to change the paper size and paper type settings if needed.
8 Wi-Fi Direct
Press to set up a Wi-Fi Direct™ network connection.
1
2 Receive Mode
See the current Receive Mode.
Fax
Fax/Tel
External TAD
Manual
When the Distinctive Ring feature is turned on, the Touchscreen displays D/R (for more information, see Distinctive Ring on page 55).
3 Network
Press to set up a network connection.
A four level indicator on the screen shows the current wireless signal strength if you are using a wireless connection.
13
Chapter 1
IMPORTANT

Setting the Ready screen 1

Set the Ready screen to either Home, More1 or More2.
When the machine is idle or you press , the Touchscreen will return to the screen you set.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display General Setup.
d Press General Setup. e Swipe up or down, or press a or b to
display Button Settings.
f Press Button Settings. g Press Home Button Settings. h Press Home, More1 or More2.

Basic Operations 1

Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, right, up, down, or press d c or a b to scroll through them.
DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.
The following steps explain how to change a setting in the machine. In this example, the Touchscreen Backlight setting is changed from Light to Med.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display General Setup.
i Press .
The machine will go to your chosen Home screen.
d Press General Setup. e Swipe up or down, or press a or b to
display LCD Settings.
14
General information
NOTE
f Press LCD Settings. g Press Backlight.
h Press Med.

Shortcut Settings 1

You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add up to 48 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a copy Shortcut:
Quality
Enlarge/Reduce
Density
Contrast
Stack/Sort
Page Layout
Color Adjust
2-sided Copy
1
Press to go back to the previous level.
i Press .
2-sided Copy Page Layout
(MFC-L8850CDW and MFC-L9550CDW)
Tray Use
Remove Background Color
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Copy. e Read the information on the
Touchscreen, and then confirm it by pressing OK.
f Swipe up or down, or press a or b to
display the copy presets, and then press the preset you want.
15
Chapter 1
NOTE
g Swipe up or down, or press a or b to
display the available settings, and then press the setting you want.
h Swipe up or down, or press a or b to
display the available options for the setting, and then press the option you want. Repeat steps g and h until you have selected all the settings for this Shortcut.
i When you have finished changing the
settings, press Save as Shortcut.
j Read and confirm the displayed list of
settings you selected, and then press OK.
k Enter a name for the Shortcut using the
keyboard on the machine's Touchscreen. (To help you enter characters, see Entering text on page 210.) Press OK.
l Press OK to save your Shortcut.

Adding Fax Shortcuts 1

The following settings can be included in a fax Shortcut:
Address
Fax Resolution
2-sided Fax
(MFC-L8850CDW and MFC-L9550CDW)
Contrast
Broadcasting
Real Time TX
Coverpage Setup
Overseas Mode
Glass Scan Size
a Press .
c Press where you have not added a
Shortcut.
d Press Fax. e Read the information on the
Touchscreen, and then confirm it by pressing OK.
f Enter the fax or telephone number using
the dial pad on the Touchpanel, the Address Book or the Call History on the Touchscreen. When you have finished, go to step g.
• You can enter up to 20 digits for a fax number.
• If the Shortcut is to be used for broadcasting, press Options and select Broadcasting in step h before entering the fax or telephone number in step f.
• You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book, individual fax numbers from the Address Book or numbers entered manually (see Advanced User's Guide).
• When you enter a fax number in a Shortcut, it will be added automatically to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.
g Press Options. h Swipe up or down, or press a or b to
display the available settings, and then press the setting you want.
i Press the option you want.
Repeat steps h and i until you have selected all the settings for this Shortcut. Press OK.
b Press a tab from 1 to 8.
16
j When you have finished changing the
settings, press Save as Shortcut.
General information
NOTE
k Read and confirm the displayed list of
settings you selected, and then press OK.
l Enter a name for the Shortcut using the
keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.) Press OK.
m Press OK to save your Shortcut.

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:
to USB
2-sided Scan
(MFC-L8850CDW and MFC-L9550CDW)
Scan Type
Resolution
File Type
Glass Scan Size
File Name
File Size
Remove Background Color
to E-mail Server (MFC-L8600CDW is supported only after IFAX is downloaded)
Address
2-sided Scan
(MFC-L8850CDW and MFC-L9550CDW)
Scan Type
Resolution
File Type
Glass Scan Size
File Size
to OCR / to File / to Image / to E-mail
PC Select
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Scan. e Swipe up or down, or press a or b to
display the type of scan you want, and then press it.
f Do one of the following:
If you pressed to USB, read the
information on the Touchscreen, and then press OK to confirm it. Go to step i.
If you pressed to E-mail Server,
read the information on the Touchscreen, and then press OK to confirm it. Go to step g.
If you pressed to OCR, to File, to
Image or to E-mail, read the
information on the Touchscreen, and then press OK to confirm it. Go to step h.
If you pressed to FTP/SFTP or to
Network, read the information on
the Touchscreen, and then press OK to confirm it.
Swipe up or down, or press a or b to display the Profile Name, and then press it.
Press OK to confirm the Profile Name you have selected. Go to step n.
To add a Shortcut for to FTP/SFTP and to Network you must have added the Profile Name beforehand.
1
to FTP/SFTP / to Network
Profile Name
17
Chapter 1
NOTE
NOTE
g Do one of the following:
To enter an E-mail address
manually, press Manual. Enter the E-mail address using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.)
Press OK.
To enter an E-mail address from the
Address Book, press Address Book. Swipe up or down, or press
a or b to display the E-mail address you want, and then press it.
Press OK.
After you confirm the E-mail address you entered, press OK. Go to step i.
Press Detail to view the list of addresses you have entered.
h Do one of the following:
When the machine is connected to a
computer using a USB connection:
Press OK to confirm USB is selected as the PC Name. Go to step n.
When the machine is connected to a
network:
Swipe up or down, or press a or b to display the PC Name, and then press it. Press OK to confirm the PC Name you selected. Go to step n.
i Press Options.
l Review the settings you have selected:
If you must make more changes,
return to step i.
If you are satisfied with your
changes, press Save as Shortcut.
m Review your settings on the
Touchscreen, and then press OK.
n Enter a name for the Shortcut using the
keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.) Press OK.
o Read the information on the
Touchscreen, and then press OK to save your Shortcut.

Adding Web Connect Shortcuts 1

The settings for these services can be included in a Web Connect Shortcut:
SKYDRIVE
BOX
PICASA WEB ALBUMS™
GOOGLE DRIVE™
FLICKR
FACEBOOK
EVERNOTE
DROPBOX
®
®
®
j Swipe up or down, or press a or b to
display the available settings, and then press the setting you want.
k Swipe up or down, or press a or b to
display the available options for the setting, and then press the option you want. Repeat steps j and k until you have selected all the settings for this Shortcut. Press OK.
18
• Web services may have been added and/or service names may have been changed by the provider since this document was published.
• To add a Web Connect Shortcut, you must have an account with the desired service (for more information, see Web Connect Guide).
General information
NOTE
NOTE
NOTE
NOTE
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Web. e If information about the Internet
connection is displayed, read the information and confirm it by pressing OK.
Occasionally, updates or announcements about your machine's feature will be displayed on the machine's Touchscreen.
Read the information, and then press OK.
f Swipe left or right, or press d or c to
display the available service, and then press the desired service.

Adding Apps Shortcuts 1

The settings for these services can be included in an Apps Shortcut:
NoteScan
Outline&Scan
Outline&Copy
Web services may have been added and/or service names may have been changed by the provider since this document was published.
a Press .
b Press a tab from 1 to 8.
c Press where you have not added a
Shortcut.
d Press Apps.
1
g Press your account.
If the account needs a PIN code, enter the PIN for the account using the keyboard on the machine's Touchscreen. Press OK.
h Press the function you want.
The functions that can be set vary depending on the selected service.
i Read and confirm the displayed list of
functions you selected, and then press OK.
j Enter a name for the Shortcut using the
keyboard on the Touchscreen. (For help entering letters, see Entering text on page 210.) Press OK.
k Press OK to save your Shortcut.
e If information about the Internet
connection is displayed, read the information and confirm it by pressing OK.
Occasionally, updates or announcements about your machine's feature will be displayed on the Touchscreen.
Read the information, and then press OK.
f Swipe left or right, or press d or c to
display the available apps, and then press the desired app.
g Press your account.
If the account needs a PIN code, enter the PIN for the account using the keyboard on the machine's Touchscreen. Press OK.
19
Chapter 1
NOTE
NOTE
NOTE
h Press the app you want.
The apps that can be set vary depending on the selected service.
i Read and confirm the displayed list of
apps you selected, and then press OK.
j Enter a name for the Shortcut using the
keyboard on the machine's Touchscreen. (For help entering letters, see Entering text on page 210.) Press OK.
k Press OK to save your Shortcut.

Changing Shortcuts 1

You can change the settings in a Shortcut.
(Web Connect Shortcuts) You cannot change a Web Connect Shortcut. If you want to change the Shortcut, you must delete it, and then add a new Shortcut.
(For more information, see Deleting
Shortcuts on page 21 and Adding Web Connect Shortcuts on page 18.)
g Do one of the following:
To overwrite the Shortcut, press
Yes. Go to step i.
If you do not want to overwrite the
Shortcut, press No to enter a new Shortcut name. Go to step h.
h To create a new Shortcut, hold down
to delete the current name, and then enter a new name using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.) Press OK.
i Press OK to confirm.

Editing Shortcut Names 1

You can edit a Shortcut name.
a Press .
b Press a tab from 1 to 8 to display the
Shortcut you want.
c Press .
a Press .
b Press a tab from 1 to 8 to display the
Shortcut you want to change.
c Press the Shortcut you want. The
settings for the Shortcut that you chose are displayed.
d Change the settings for the Shortcut you
chose in step c (for more information, see Shortcut Settings on page 15).
e When you have finished changing
settings, press Save as Shortcut.
f Press OK to confirm.
20
You can also press , All Settings
and Shortcut Settings.
d Press the Shortcut. e Press Edit Shortcut Name.
f To edit the name, hold down to
delete the current name, and then enter a new name using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210.) Press OK.
General information
NOTE

Deleting Shortcuts 1

You can delete a Shortcut.
a Press .
b Press a tab from 1 to 8 to display the
Shortcut you want.
c Press .
You can also press , All Settings
and Shortcut Settings.
d Press the Shortcut. e Press Delete to delete the Shortcut
that you chose in step d.
f Press Yes to confirm.

Set your Station ID 1

Set the machine's Station ID if you want the date and time to appear on each fax you send.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Initial Setup. Press Initial Setup.
d Swipe up or down, or press a or b to
display Station ID. Press Station ID.
e Press Fax. f Enter your fax number (up to 20 digits)
using the numbers on the Touchscreen, and then press OK.
g Press Tel.
1

Recalling Shortcuts 1

The Shortcut settings are displayed on the Shortcut screen. To recall a Shortcut, simply press the Shortcut name.
h Enter your telephone number (up to 20
digits) using the numbers on the Touchscreen, and then press OK. If your telephone number and fax number are the same, enter the same number again.
i Press Name. j Use the Touchscreen to enter your
name (up to 20 characters), and then press OK.
21
Chapter 1
NOTE
NOTE
• To enter numbers or special characters,
press repeatedly until the character you want to enter appears, then
press the character you want.
• If you entered a character incorrectly and want to change it, press d or c c to move the cursor to the incorrect character, then
press .
• To enter a space, press Space.
• For more details, see Entering text on page 210.
k Press .
(USA only) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual. To program this information into your machine, see Quick Setup Guide and Set your Station ID on page 21.
22
2

Loading paper 2

Loading paper and print media 2

The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray.
When you load paper in the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by pressing the buttons on the Touchscreen.

Loading paper in the standard paper tray and the optional lower tray 2

You can load up to 250 sheets in the standard paper tray (Tray 1). You can also load up to 500 sheets in the optional lower tray (Tray 2). Paper can be loaded up to the maximum paper mark ( ) on the right side of the paper tray (for the recommended paper to use, see Acceptable paper and other print media on page 34).
Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2
a Pull the paper tray completely out of the
machine.
2
2
23
Chapter 2
1
1
1
b While pressing the blue paper-guide
release levers (1), slide the paper guides to fit the paper you are loading in the tray. Make sure the guides are firmly in the slots.
d Load paper in the tray and make sure:
The paper is below the maximum
paper mark ( ) (1).
Overfilling the paper tray will cause paper jams.
The side to be printed on is face down.
The paper guides touch the sides of
the paper so it will feed correctly.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
e Put the paper tray firmly back in the
machine. Make sure the tray is completely inserted into the machine.
24
Loading paper
1
2
1
f Lift up the support flap (1) to prevent
paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
g Send the print job to the machine.
Printing on plain paper, thin paper, recycled paper, bond paper or glossy paper from the MP tray
a Open the MP tray and lower it gently.
2
2
Loading paper in the multi­purpose tray (MP tray) 2
You can load up to three envelopes, one sheet of glossy paper, other special print media, or up to 50 sheets of plain paper in the MP tray. Use this tray to print or copy on thick paper, bond paper, labels , envelopes or glossy paper. (For the recommended paper to use, see Acceptable paper and other print media on page 34).
b Pull out the MP tray support (1) and
unfold the flap (2).
25
Chapter 2
NOTE
2
1
c Load paper in the MP tray and make
sure:
The paper stays under the maximum
paper tab (1).
The paper's leading edge (top of
paper) is positioned between the
and arrows (2).
The side to be printed on must be
face up with the leading edge (top of the paper) in first.
The paper guides touch the sides of
the paper so it will feed properly.
d Lift up the support flap to prevent paper
from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
e Send the print job to the machine.
When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
26
Loading paper
Printing on thick paper, labels and envelopes from the MP tray
When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes. (For the recommended paper to use, see Acceptable
paper and other print media on page 34 and Envelopes on page 37.)
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
a Open the back cover (face-up output
tray).
b (For printing envelopes only)
2
Pull down the two gray levers, one on the left side and one on the right side, toward you as shown in the illustration below.
2
c Open the MP tray and lower it gently.
27
Chapter 2
2
1
2
1
d Pull out the MP tray support (1) and
unfold the flap (2).
e Load paper, labels or envelopes in the
MP tray. Make sure:
The number of envelopes in the MP
tray does not exceed three.
The paper, labels or envelopes stay
under the maximum paper tab (1).
The paper's leading edge (top of
paper) is positioned between the
and arrows (2).
The side to be printed on must be
face up.
28
f Send the print job to the machine.
NOTE
NOTE
• Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam or curl.
• If envelopes or thick paper get smudged during printing set the Media Type to Env. Thick or Thicker Paper to increase the fixing temperature.
• If the envelopes are creased after they are printed, see Improving the print quality on page 143.
• If your thick paper curls during printing, load only one sheet at a time in the MP tray.
• Envelope joints that are sealed by the manufacturer should be secure.
• All sides of the envelope should be properly folded without wrinkles or creases.
g (For printing envelopes only)
When you have finished printing, reset the two gray levers that you pulled down in step b back to their original positions.
Loading paper
2
h Close the back cover (face-up output
tray).
• For 2-sided printing of copies and received faxes, see Advanced User's Guide.
• For 2-sided printing using your computer, see Software and Network User's Guide.
29
Chapter 2

Unscannable and unprintable areas 2

The figures in the table show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using.
Usage Document
1
Fax (Sending) Letter 0.12 in. (3 mm) 0.16 in. (4 mm)
24
3
*
Copy
*
a single copy
or a 1 in 1 copy
Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm)
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
A4 0.12 in. (3 mm) (ADF)
0.04 in. (1 mm) (Scanner Glass)
0.12 in. (3 mm)
Legal 0.12 in. (3 mm) 0.16 in. (4 mm)
Letter 0.16 in. (4 mm) 0.16 in. (4 mm)
A4 0.16 in. (4 mm) 0.12 in. (3 mm)
Legal 0.16 in. (4 mm) 0.16 in. (4 mm)
A4 0.12 in. (3 mm) 0.12 in. (3 mm)
30
Legal (ADF) Approx. 0.12 in.
(3 mm)
Approx. 0.12 in. (3 mm)
Print Letter 0.16 in. (4.2 mm) 0.16 in. (4.2 mm)
A4 0.16 in. (4.2 mm) 0.16 in. (4.2 mm)
Legal 0.16 in. (4.2 mm) 0.16 in. (4.2 mm)

Paper settings 2

NOTE

Paper Size 2

When you change the size of paper in the tray, you must also change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.
You can use the following sizes of paper for copies: Letter, A4, Legal, Executive, B5(JIS), A5, A5 L (Long Edge), A6 and Folio and the following sizes for printing faxes: Letter, A4, Legal or Folio (8.5 in.  13 in.).
a Press . b Press (Tray Setting). c Press Paper Size. d Press MP Tray, Tray #1 or Tray
#2
1
.
Loading paper
• When an appropriate size is not in the tray received faxes will be stored in the machine’s memory and Size mismatch will appear on the Touchscreen (for more information, see Error and maintenance messages on page 111).
• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the Touchscreen. Insert paper in the empty tray.

Paper Type 2

To get the best print quality set the machine for the type of paper you are using.
a Press .
b Press (Tray Setting). c Press Paper Type.
2
e Swipe up or down, or press a or b to
display Letter, A4, B5(JIS),
B5(ISO)
3
A6 3"x5"
2
DL
2
, A5, A5(Long Edge)3,
, Executive, Legal, Folio,
2
, Com-102, Monarch2, C52,
, and press the option you want.
f Press .
1
Tray #2 appears only if the optional lower tray is installed.
2
MP Tray only
3
MP Tray and Tray #1 only
d Press MP Tray, Tray #1 or Tray
#2
1
.
e Swipe up or down, or press a or b to
display Thin, Plain Paper, Thick
Thicker Paper Thin Paper
2
, Recycled Paper, Bond
2
, Label2, Envelope2, Env.
2
, Env. Thick2, Glossy
2
, and press the option you want.
f Press .
1
Tray #2 appears only if the optional lower tray is installed.
2
MP Tray only
2
,
31
Chapter 2
NOTE
NOTE

Tray Use in Copy mode 2

You can change the priority tray that the machine will use for printing copies.
When you choose Tray#1 Only, MP Only or Tray#2 Only
paper only from that tray. If the selected tray is out of paper, No Paper will appear on the Touchscreen. Insert the paper in the empty tray.
To change the tray setting follow the instructions below:
1
, the machine pulls the
a Press .
b Press (Tray Setting). c Press Tray Use: Copy. d Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
1
Only MP>T2>T1 T2>T1>MP
want.
, MP Only, MP>T1>T21,
1
, T1>T2>MP1 or
1
, and press the option you

Tray Use in Fax mode 2

You can change the default tray that the machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only or Tray#2 Only
paper only from that tray. If the selected tray is out of paper, No Paper will appear on the Touchscreen. Insert the paper in the empty tray.
When you choose MP>T1>T2 pulls paper from the MP tray until it is empty, then from Tray 1, and then from Tray 2.
When you choose MP>T2>T1 pulls paper from the MP tray until it is empty, then from Tray 2, and then from Tray 1.
When you choose T1>T2>MP pulls paper from Tray 1 until it is empty, then from Tray 2, and then from the MP tray.
When you choose T2>T1>MP pulls paper from Tray 2 until it is empty, then from Tray 1, and then from the MP tray.
1
, the machine pulls the
1
, the machine
1
, the machine
1
, the machine
1
, the machine
e Press .
1
Tray#2 Only and T2 appear only if the optional lower tray is installed.
• When loading the documents in the ADF and MP>T1>T2, T1>T2>MP or T2>T1>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.
• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.
32
• You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio (8.5 in. × 13 in.).
When an appropriate size is not in any of the trays, received faxes will be stored in the machine’s memory and Size mismatch will appear on the Touchscreen. (for more information, see Error and maintenance messages on page 111).
• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the Touchscreen. Insert paper in the empty tray.
a Press .
b Press (Tray Setting).
Loading paper
c Swipe up or down, or press a or b to
display Tray Use: Fax.
d Press Tray Use: Fax. e Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
1
Only MP>T2>T1 T2>T1>MP
want.
, MP Only, MP>T1>T21,
1
, T1>T2>MP1 or
1
, and press the option you
f Press .
1
Tray#2 Only and T2 appear only if the optional lower tray is installed.

Tray Use in Print mode 2

You can change the default tray the machine will use for printing from your computer and for Direct Print.
a Press .
b Press (Tray Setting). c Swipe up or down, or press a or b to
display Tray Use: Print.
d Press Tray Use: Print. e Swipe up or down, or press a or b to
choose Tray#1 Only, Tray#2
1
Only MP>T2>T1 T2>T1>MP
want.
, MP Only, MP>T1>T21,
1
, T1>T2>MP1 or
1
, and press the option you
f Press .
1
Tray#2 Only and T2 appear only if the optional lower tray is installed.
2
33
Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or glossy paper (see Print media on page 215).
For best results, follow these instructions:
DO NOT load different types of paper in
the paper tray at the same time because it may cause the paper to jam or misfeed.
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is appropriate for the machine.
Use labels that are designed for use in
laser machines.

Recommended paper and print media 2

To get the best print quality, we recommend using the paper in the table.
Paper Type Item
Plain Paper Xerox 4200DP 20 lb
Hammermill Laser Print (24 lb=90 g/m
Recycled Paper No specific brand
recommended
Labels Avery laser labels white
#5160
Envelopes No specific brand
recommended
Glossy Paper NewPage Futura Laser Gloss
80 lb Text/32 lb Bond (118
2
)
g/m
Xerox Digital Color Elite Gloss
2
)

Paper type and size 2

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.
34
The names for the paper trays in the printer driver and this Guide are as follows:
Tray and optional unit Name
Multi-purpose tray MP tray
Standard paper tray Tray 1
Optional lower tray unit Tray 2
2
Loading paper
Paper Tray Capacity 2
Paper size Paper types No. of sheets
Multi-purpose tray (MP tray)
Width: 3.0 to 8.5 in. (76.2 to 215.9 mm)
Length: 5 to 14 in. (127 to 355.6 mm)
Standard paper tray (Tray 1)
Letter, A4, Legal, B5 (JIS), Executive, A5, A5 (Long Edge), A6,
1
Folio
Optional lower tray (Tray 2)
1
Folio size is 8.5 in. 13 in. (215.9 mm  330.2 mm).
2
Load only one sheet of Glossy in the MP tray.
Letter, A4, Legal, B5 (JIS), Executive, A5,
1
Folio
Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond Paper, Labels, Envelopes, Env. Thin, Env.Thick and Glossy
2
Paper
Plain Paper, Thin Paper and Recycled Paper
Plain Paper, Thin Paper and Recycled Paper
up to 50 sheets 20 lb (80 g/m
2
)
3 Envelopes
1 Glossy paper
up to 250 sheets
2
20 lb (80 g/m
)
up to 500 sheets
2
20 lb (80 g/m
)
2
Recommended paper specifications 2
The following paper specifications are appropriate for this machine.
Basis Weight
Thickness 80-110 m
Roughness Higher than 20 sec.
Stiffness
Grain Direction Long grain
Volume Resistivity
Surface Resistivity
Filler
Ash Content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
Use plain paper that is appropriate for laser/LED machines to make copies.
Use paper that is 20 to 24 lb (75 to 90 g/m
Use long grain paper with a neutral Ph value, and a moisture content of approximately 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
20-24 lb (75-90 g/m2)
3
90-150 cm
/100
10e9-10e11 ohm
9
10e
-10e12 ohm-cm
(Neutral)
CaCO
3
2
).
35
Chapter 2
IMPORTANT
1
1

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the 392 F (200 C) temperature of the machine’s fusing process.
If you use bond paper, paper that has a
rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.
Types of paper to avoid 2
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
36
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Loading paper
IMPORTANT
Envelopes 2
The machine is designed to work well with most envelopes. However, some envelopes may have feed and print quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can only be fed through the multi­purpose tray.
We recommend that you print a test envelope to make sure the print results are what you want.
Types of envelopes to avoid 2
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• with glue on the surface as shown in the figure below
2
• with double flaps as shown in the figure below
• with sealing flaps that are not folded down when purchased
• with each side folded as shown in the figure below
• that are of a baggy construction
• that are not sharply creased
• that are embossed (raised writing)
• that were previously printed by a laser or LED machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
37
Chapter 2
IMPORTANT
Labels 2
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 F (200 C) for a period of 0.1 seconds.
Labels can only be fed through the multi­purpose tray.
Types of labels to avoid 2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
• Avoid feeding labels with the carrier sheet exposed because your machine will be damaged.
• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.
• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
38
IMPORTANT
NOTE

Loading documents 3

1
2
3

How to load documents 3

You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.

Using the automatic document feeder (ADF) 3

The ADF can hold up to 35 pages (MFC-L8600CDW) or 50 pages (MFC-L8850CDW/MFC-L9550CDW) and feeds each sheet individually. Use standard
20 lb (80 g/m pages before putting them in the ADF.
2
) paper and always fan the
• To scan documents that are not appropriate for the ADF, see Using the scanner glass on page 40.
• It is easier to use the ADF if you are loading a multiple page document.
• Make sure documents with correction fluid or written with ink are completely dry.
a Unfold the ADF document support (1).
Lift up and unfold the ADF document output support flap (2).
3
Document Sizes Supported 3
Length: 5.8 to 14 in. (147.3 to 355.6 mm)
Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)
Weight:
17 to 24 lb (64 to 90 g/m
2
)
How to load documents 3
• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper­clipped, pasted or taped.
• DO NOT use cardboard, newspaper or fabric.
• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
b Fan the pages well. c Stagger the pages of your document
face up top edge first, in the ADF until the Touchscreen displays ADF Ready and you feel the top page touch the feed rollers.
39
Chapter 3
NOTE
NOTE
IMPORTANT
1
d Adjust the paper guides (1) to fit the
width of your document.

To scan non-standard documents, see Using the scanner glass on page 40.

Using the scanner glass 3
You can use the scanner glass to fax, copy or scan pages of a book, one page at a time.
b Using the document guidelines on the
left and top, place the document face down in the upper left corner of the scanner glass.
Document Sizes Supported 3
Length: (MFC-L8600CDW)
Up to 11.7 in. (297.0 mm) (MFC-L8850CDW and MFC-L9550CDW) Up to 14.0 in. (355.6 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2.0 kg)
How to load documents 3
To use the scanner glass, the ADF must be empty.
a Lift the document cover.
c Close the document cover.
If the document is a book or is thick do not slam the cover or press on it.
40
4
NOTE

Sending a fax 4

How to send a fax 4

The following steps explain how to send a fax. To send multiple pages use the ADF.
a Do one of the following to load your
document:
Place the document face up in the
ADF (see Using the automatic document feeder (ADF) on page 39).
Load your document face down on
the scanner glass (see Using the scanner glass on page 40).
b Do one of the following:
When Fax Preview is set to Off,
press Fax.
When Fax Preview is set to On, press
Fax and Sending Fax(es).
c To change fax sending settings, press
Options. Swipe up or down, or press
a or b to scroll through the fax settings. When the setting you want is displayed, press it and choose your new option. When you have finished changing the options, press OK.
(Advanced User's Guide)
For the following advanced fax sending operations and settings, see Advanced User's Guide:
2-sided Fax
(MFC-L8850CDW and MFC-L9550CDW)
Contrast
Fax Resolution
Broadcasting
Real Time TX
Overseas Mode
Delayed Fax
Batch TX
Coverpage Message
Coverpage Setup
4
The Touchscreen shows:
d
(MFC-L8850CDW and MFC-L9550CDW) Choose one of the options below:
To send a 1-sided document, go to
step e.
To send a 2-sided document, choose
the 2-sided scanning format for your 2-sided document as follows:
Press Options.
Swipe up or down, or press a or b to display 2-sided Fax and press 2-sided Fax.
Press 2-sided Scan: Long Edge or 2-sided Scan: Short Edge.
Press OK.
You can send 2-sided documents from the ADF.
41
Chapter 4
e Enter the fax number.
Using the dial pad Using the Address Book
Address Book
Using call history
Call History
(For more information, see How to dial on page 62.)
f Press Fax Start.
Faxing from the ADF
The machine starts scanning the
document.
Faxing from the scanner glass
If Real Time TX is On, the machine will send the document without asking if there are additional pages to scan.
If you press Fax Start, the
machine starts scanning the first page.
When the Touchscreen displays Next Page?, do one of the following:
• To send a single page, press No. The machine starts sending the document.
• To send more than one page, press Yes and place the next page on the scanner glass. Press OK. The machine starts scanning the page. (Repeat this step for each additional page.)

Stop faxing 4

Faxing A4/Legal/Folio size documents from the scanner glass 4

When faxing A4, Legal1, or Folio1 size documents, you must set the scan glass size
to A4 or Legal/Folio portion of your faxes will be missing.
1
; otherwise, a
a Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and Sending
Fax(es).
b Press Options. c Swipe up or down, or press a or b to
display Glass Scan Size.
d Press Glass Scan Size. e Press A4 or Legal/Folio
1
.
f Press OK.
g Press .
1
MFC-L8850CDW and MFC-L9550CDW

Canceling a fax in process 4

Press to cancel the fax. If you press while the machine is dialing or sending, the Touchscreen will display Cancel Job?.
Press Yes to cancel the fax.
To stop faxing, press .
42
Sending a fax
NOTE

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
There are several settings available for the Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error. Off is the factory setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.
No Report: Does not print a report at all.
i Press .
• If you choose On+Image or Off+Image, the image will not appear on the Transmission Verification Report if Real Time Transmission is set to On.
• If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission is not successful, NGwill appear next to RESULT.
4
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Report Setting.
f Press Report Setting. g Press Transmission. h Press On, On+Image, Off ,
Off+Image or No Report.
43
NOTE

Receiving a fax 5

5

Receive modes 5

You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.

Choose the correct Receive Mode 5

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing (see Distinctive Ring on page 55 for instructions on setting up your machine using this feature).
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls (see Voice Mail on page 54 for instructions on setting up your machine using this service).
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode (see Connecting an external TAD (telephone answering device) on page 57).
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax as your receive mode (see Fax Only on page 46).
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your receive mode (see Fax/Tel on page 46).
Important Note: You can not receive voice messages on either Voice Mail or an answering machine if you choose the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call yourself (see Manual on page 46).
44
To set the receive mode follow the instructions below:
NOTE
a Press .
b Press All Settings. c Swipe up or down, or press a or b to display Fax. d Press Fax. e Swipe up or down, or press a or b to display Setup Receive. f Press Setup Receive.
Receiving a fax
g Swipe up or down, or press a or b to display Receive Mode. h Press Receive Mode.
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off (see Distinctive Ring on page 55).
i Press Fax, Fax/Tel, External TAD or Manual.
j Press .
5
45
Chapter 5

Using receive modes 5

Some receive modes answer automatically (Fax and Fax/Tel). You may want to change the Ring Delay before using these modes (see Ring Delay on page 47).

Fax Only 5

Fax mode will automatically answer every call as a fax.
Fax/Tel 5

Fax/Tel mode helps you manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways:

Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast pseudo/double-ring made by your machine.
External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways:

Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information, see Connecting an external TAD (telephone answering device) on page 57.)
(Also see F/T Ring Time (Fax/Tel mode only) on page 47 and Ring Delay on page 47.)
Manual 5

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature.

To receive a fax in Manual mode lift the handset of the external telephone or press
(Fax) and then press Hook. When you
hear fax tones (short repeating beeps), press Fax Start, and then press Receive to receive a fax. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.
(Also see Easy Receive on page 48.)
46
Receiving a fax
NOTE
NOTE

Receive Mode settings 5

Ring Delay 5

The Ring Delay setting sets the number of times the machine rings before it answers in Fax and Fax/Tel modes.
If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4 (see Using external
and extension telephones on page 60 and Easy Receive on page 48 ).
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display Ring Delay.
h Press Ring Delay. i Press 0, 1, 2, 3 or 4 for how many times
you want the line to ring before the machine answers.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time setting. If you hear the F/T ring it means that a voice caller is on the line.
5
Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone (for more information, see Using Remote Codes on page 61).
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display F/T Ring Time.
j Press .
If you choose 0, the machine will answer immediately and the line will not ring at all.
h Press F/T Ring Time. i Press how long the machine will ring to
alert you that you have a voice call (20, 30, 40 or 70 seconds).
j Press .
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.
47
Chapter 5
NOTE

Easy Receive 5

If Easy Receive is On: 5
The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
If Easy Receive is Off: 5
If you are at the machine and answer a fax call first by lifting the external handset, then press Fax Start, and then press Receive to receive the Fax.
If you answered at an extension telephone press l51 (see Using external and extension telephones on page 60).
• If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51.
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.
i Press On (or Off).
j Press .
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display Easy Receive.
h Press Easy Receive.
48
Receiving a fax
NOTE
NOTE
NOTE

Fax Preview (Black and White only) 5

How to preview a received fax5

You can view received faxes on the
Touchscreen by pressing (Fax) and
then (Received Faxes). When the
machine is in Ready mode, a pop-up message will appear on the Touchscreen to alert you of new faxes.
Setting Fax Preview 5
a Press .
b Press (Fax Preview).
c Press On (or Off). d Press Yes.
Using Fax Preview 5
When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View])
a Press View.
The Touchscreen displays the fax list.
• Although printed faxes show the received date and time when Fax Receive Stamp is turned on, the Fax Preview screen will not display the received date and time.
• The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark next to the fax.
• To see a fax that has already been previewed, press Fax and Received Faxes.
b Swipe up or down, or press a or b to
display the fax number of the fax you want.
c Press the fax you want.
5
e The Touchscreen will tell you that any
future faxes will not be printed as you receive them. Press Yes.
f Press .
When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding and PC-FAX Receiving operations, even if you set Backup Print to On.
• If your fax is large there may be a delay before it is displayed.
• The Touchscreen displays the current page number and total pages of the fax message. When your fax message is over 99 pages the total number of pages will be shown as “XX.”
49
Chapter 5
Press the Touchscreen or Touchpanel to perform the following operations.
Description
or
or
Start Print the fax.
Enlarge the fax.
Reduce the fax.
Scroll vertically.
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
d Press .
How to print a fax 5
a Press (Fax).
b Press Received Faxes. c Press the fax you want. d Press Start to confirm the fax to print. e Do one of the following:
f When the Touchscreen displays
Delete all pages?, do one of the following:
Press Yes to delete all pages of the
fax you have printed.
Press No to save the fax you have
printed.
g Press .
How to print or delete all faxes in the list
a Press (Fax).
b Press Received Faxes. c Press Print/Delete. d Do one of the following:
Press Print All:New Fax(es) to
print all faxes you have not yet viewed.
Press Print All(Old Faxes) to
print all faxes you have viewed.
Press Delete All:New Fax(es)
to delete all faxes you have not yet viewed.
Press Yes to confirm.
Press Delete All(Old Faxes) to
delete all faxes you have viewed.
Press Yes to confirm.
5
Press Print All Pages to print all
pages.
Press Print Displayed Only to
print the displayed page only.
Press Print From Displayed to
print from the displayed page to the last page.
50
e Press .

Turning off Fax Preview 5

a Press .
b Press (Fax Preview).
c Press Off. d Press Yes to confirm. e If there are faxes stored in the memory,
do one of the following:
If you do not want to print the stored
faxes, press Continue.
Press Yes to confirm. Your faxes will be deleted.
To print all the stored faxes, press
Print All Faxes Before Delete.
If you do not want to turn off Fax
Preview, press Cancel.
Receiving a fax
5
f Press .
51
6
IMPORTANT

Using PC-FAX 6

How to use PC-FAX 6

PC-FAX Receive (Windows®only) 6

If you turn on the PC-FAX Receive feature your MFC will store received faxes in memory and send them to your computer automatically. You can then use your computer to view and store these faxes.
Even if you turn off your computer (at night or on the weekend, for example), your MFC will receive and store your faxes in its memory. The number of received faxes that are stored in the memory will appear on the Touchscreen.
When you start your computer and the PC­FAX Receiving software runs, your MFC transfers your faxes to your computer automatically.
For PC-FAX Receive to work the PC-FAX Receiving software must be running on your computer.
Do one of the following:
(Windows
Windows
From the (Start) menu, select All
Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive.
(Windows
®
XP, Windows Vista® and
®
7)
®
8)
If you choose Backup Print On, the machine will also print the fax.
a Press . b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
f Press Setup Receive. g Swipe up or down, or press a or b to
display PC Fax Receive.
h Press PC Fax Receive. i Press On to start the PC-FAX Receiving. j The Touchscreen displays a reminder to
start the PC-FAX Receiving program on your computer. If you have started the PC-FAX Receiving program, press OK. For more information about how to start the PC-FAX Receiving program, see Software and Network User's Guide.
k Swipe up or down, or press a or b to
display <USB> or your computer name if the machine is connected to a network. Press <USB> or your computer name. Press OK.
l Press Backup Print: On or Backup
Print: Off.
Click (Brother Utilities), and then click the drop-down list and select your
model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive.
52
If you choose Backup Print: On, the machine will also print the fax at your machine so you will have a copy.
Using PC-FAX
NOTE
m Press .
• Before you can set up PC-FAX Receive you must install the MFL-Pro Suite software on your computer. Make sure your computer is connected and turned on (see Software and Network User's Guide).
• If your machine has an error and is unable to print faxes from memory, you can use this setting to transfer your faxes to a computer (see Transferring your faxes or Fax Journal report on page 120).
• PC-FAX Receive is not available for Mac OS.

PC-FAX Send 6

The Brother PC-FAX feature lets you use your computer to send a document from an application as a standard fax. You can send a file created in any application on your computer as a PC-FAX. You can even attach a cover page (for more information, see Software and Network User's Guide).
How to send a PC-FAX: 6
Contact your application vendor if you need more support.
a From your application select File, and
then Print. The Print dialog box will be displayed. (The steps may vary depending on your application.)
b Select Brother PC-FAX v.3. c Click OK.
The Brother PC-FAX user interface will be displayed.
6
d Enter the recipient’s fax number using
your computer keyboard or by clicking the numeric keypad of the Brother PC-FAX user interface. You can also select a stored number from the Address Book.
e Click .
f Click Start.
Your document will be sent to the Brother machine and then faxed to the recipient.
53
Telephone services and external
7
devices

Telephone line services 7

Voice Mail 7

If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.
To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following:
7
Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes (see Distinctive Ring on page 55).
OR
Set your Brother machine’s Receive Mode to "Manual". Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax sending tones you must transfer the call to the Brother machine (see Using external and extension telephones on page 60). Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in MANUAL Mode, see Choose the correct Receive Mode on page 44.)
Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line. Brother uses the term ’Distinctive Ring,’ but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
54
Telephone services and external devices
NOTE
NOTE
NOTE
NOTE

Distinctive Ring 7

Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.
• You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.
• Call your telephone company for availability and rates.
What does your telephone company’s ‘Distinctive Ring’ do?
Your telephone company’s Distinctive Ring service allows you to have more than one number on the same telephone line. If you
need more than one telephone number, it is cheaper than paying for an extra line.
Each telephone number has its own Distinctive Ring pattern, so you will know which telephone number is ringing. This is one way to have a separate telephone number for your machine.
Call your telephone company for availability and rates.
What does Brother’s ‘Distinctive Ring’ do?
The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new telephone number on your line can just receive faxes.
You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.
Do you have Voice Mail? 7
If you have Voice Mail on the telephone line that you will install your new machine on,
there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the
Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one
has a separate telephone number, neither will interfere with the other’s operations.
If you decide to get the Distinctive Ring
7
service from the telephone company, you must follow the directions below to register the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.
7
7
55
Chapter 7
NOTE
Before you choose the ring pattern to register
You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Ring Pattern
• Ring Pattern #1 is often called Short-Short and is the most commonly used.
• If the ring pattern you received is not on this chart, call your telephone company and ask for one that is shown.
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must <<listen>> to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)
If you program the machine correctly, it
will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.
Rings
1 short-short or
long-long
2 short-long-short
3 short-short-long
4 very long
(normal pattern)
Registering the Distinctive Ring
7
pattern Very important!
After you set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.
When Distinctive Ring is on, the Touchscreen displays D/R as the Receive Mode.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Miscellaneous.
f Press Miscellaneous. g Press Distinctive. h Do one of the following:
If you have not registered the
Distinctive Ring, press Distinctive, and then press On. Go to step i.
If you have already registered the
Distinctive Ring, and want to change the pattern, go to step i.
i Press Ring Pattern. j Press the stored ring pattern you want.
Press OK. (You will hear each pattern as you press the four buttons. Make sure you choose the pattern that the telephone company gave you.)
7
k Press .
Distinctive Ring is now set to On.
56
Telephone services and external devices
NOTE
Turning off Distinctive Ring 7
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Miscellaneous.
f Press Miscellaneous. g Press Distinctive. h Press Distinctive. i Press Off.
j Press .

Connecting an external TAD (telephone answering device)

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the Touchscreen will display Telephone.
The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.
7
7
If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you must set the Receive Mode again (see Choose the correct Receive Mode on page 44).
Unless you are using Distinctive Ring, the TAD must be connected to the EXT. jack of the machine.
If you subscribe to your telephone
company’s Distinctive Ring service:
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring service, have registered the Distinctive Ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company’s Distinctive Ring service. You cannot use the Toll Saver setting.
57
Chapter 7
NOTE
2
1
1
If You Do Not Subscribe to the
Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration below.)
Before you connect an external TAD
(telephone answering device), remove the protective cap (2) from the EXT. jack on the machine.

Connections 7

The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
a Plug the telephone line cord from the
telephone wall jack into the back of the machine, in the jack labeled LINE.
b Plug the telephone line cord from your
external TAD into the back of the machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its handset jack.)
c Set your external TAD to four rings or
less. (The machine’s Ring Delay setting does not apply.)
d Record the outgoing message on your
external TAD.
1TAD
2 Protective Cap
If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD.
e Set the TAD to answer calls. f Set the Receive Mode on your machine
to External TAD (see Choose the correct Receive Mode on page 44).
58
Telephone services and external devices
NOTE
1
3
2

Recording an outgoing message (OGM) 7

a Record 5 seconds of silence at the
beginning of your message. This allows your machine time to listen for fax tones.
b Limit your speaking to 20 seconds. c End your 20-second message by giving
your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”
We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it.

External and extension telephones 7

Connecting an external or extension telephone 7

You can connect a separate telephone directly to your machine as shown in the diagram below.
Connect the telephone line cord to the jack labeled EXT.
Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.
7

Multi-line connections (PBX) 7

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.
We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles
your PBX.
1 Extension telephone
2 External telephone
3 Protective Cap
59
Chapter 7
NOTE

Using external and extension telephones 7

Using extension telephones 7
If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l51.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51 (see F/T Ring Time (Fax/Tel mode only) on page 47).
Using an external telephone (Connected to the EXT. jack of the machine)
If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Fax Start and choosing Receive.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Pickup.

Using a non-Brother cordless external handset 7

If your non-Brother cordless telephone is connected to the EXT. jack of the machine(see page 59) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you must go to the machine so you can press Pickup to transfer the call to the cordless handset.
7
If you answer a call and no one is on the line:
You should assume that you’re receiving a manual fax.
Press l51 and wait for the chirp or until the Touchscreen displays Receiving, and then hang up.
You can also use the Easy Receive feature to make your machine automatically take the call (see Easy Receive on page 48).
60
7
Telephone services and external devices

Using Remote Codes 7

Fax Receive Code 7
If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax ReceiveCode l51. Wait for the chirping sounds then replace the handset (see Easy Receive on page 48).
If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Fax Start and then pressing Receive.
Telephone Answer Code 7
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (pseudo/double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Pickup.
Changing the Remote Codes 7
The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 999.
a Press .
b Press All Settings. c Swipe up or down, or press a or b to
display Fax.
d Press Fax. e Swipe up or down, or press a or b to
display Setup Receive.
7
f Press Setup Receive. g Swipe up or down, or press a or b to
display Remote Codes.
h Press Remote Codes. i Do one of the following:
If you want to change the
Fax Receive Code, press Fax Receive Code. Enter the new code, and then press OK.
If you want to change the
Telephone Answer Code, press Tel Answer. Enter the new code, and then press OK.
If you do not want to change the
Codes, go to step j.
If you want to turn the Remote Codes
Off (or On), press Remote Codes. Press Off (or On).
j Press .
61
8

Dialing and storing numbers 8

How to dial 8

You can dial in any of the following ways.

Manual dialing 8

a Load your document. b Do one of the following:
When Fax Preview is set to Off,
press (Fax).
When Fax Preview is set to On, press
(Fax) and Sending
Fax(es).
c Press all digits of the fax number.
d Press Fax Start.

Dialing from the Address Book

a Load your document.
d Do one of the following:
Swipe up or down, or press a or b to
display the number you want.
Press , and then enter the first
letter of the name and press OK.
e Press the number or the name you want. f To send a fax, press Apply. g Press Fax Start.
The machine scans and sends the fax.

LDAP search 8

If the machine is connected to your LDAP server, you can search for information such as fax numbers and E-mail addresses from your server. (See Software and Network User's Guide)

Fax redial 8

If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes.
The automatic redial only works when you set
Auto Redial
If you are sending a fax manually and the line is busy, press other fax machine to answer, and then press
Fax Start
second call to the last number dialed, you can save time by pressing
8
Redial only works if you dialed from the machine.
to On. The default setting is On.
Hook
and then
to try again. If you want to make a
Redial
Redial
and
, wait for the
Fax Start
.
b Press (Fax).
c Press Address Book.
62

Storing numbers 8

NOTE
NOTE
You can set up your machine to do the following types of easy dialing: Address Book and Groups for broadcasting faxes. When you dial an Address Book number, the Touchscreen displays the number.
If you lose electrical power, the Address Book numbers that are in the memory will not be lost.

Storing a pause 8

Dialing and storing numbers
If you downloaded Internet Fax:
If you want to store an E-mail address to use with Internet Fax or Scan to E-mail
server, press and enter the E-mail
address (see Entering text on page 210), and press OK.
i Press OK. j Do one of the following:
To store another Address Book
number, repeat steps c - j.
Press Pause to insert a 3.5-second pause between numbers. You can press Pause as many times as needed to increase the length of the pause.

Storing Address Book numbers 8

You can store up to 300 addresses with a name.
a Press (Fax).
b Press Address Book. c Press Edit. d Press Add New Address. e Press Name. f Enter the name using the keyboard on
the machine's Touchscreen (up to 15 characters). (To help you enter letters, see Entering text on page 210.) Press OK.
To finish storing numbers, press .
8
g Press Address. h Enter the fax or telephone number using
the keyboard on the machine's Touchscreen (up to 20 digits). Press OK.
63
Chapter 8
NOTE

Changing Address Book names or numbers 8

You can change or delete an Address Book name or number that has already been stored.
If the stored number has a scheduled job, such as a delayed fax or a fax forwarding number, it will be dimmed on the Touchscreen. You cannot select the number to make changes or to delete it unless you first cancel the scheduled job (see Advanced User's Guide).
a Press (Fax).
b Press Address Book. c Press Edit. d Do one of the following:
Press Change to edit the names or
numbers. Go to step e.
Press Delete to display Delete.
Delete numbers by pressing them to display a red check mark.
Press OK.
Press Yes to confirm. Go to step i.
g Do the following:
To change the name, press Name.
Enter the new name (up to 15 characters) using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text on page 210).
Press OK.
To change the fax or telephone
number, press Address. Enter the new fax or telephone number (up to 20 digits) using the keyboard on the machine's Touchscreen.
Press OK.
How to change the stored name or number:
To change a character, press d or c to position the cursor to highlight the
incorrect character, and then press . Enter the new character or number.
h Press OK to finish.
To change another Address Book number, repeat steps c - h.
i Press .
e Swipe up or down, or press a or b to
display the number you want.
f Press the number you want.
64
9
1

Making copies 9

How to copy 9

The following steps explain the basic copy operation.
a Do one of the following to load your
document:
Place the document face up in the
ADF (see Using the automatic document feeder (ADF) on page 39).
Load your document face down on
the scanner glass (see Using the scanner glass on page 40).
b Press the Copy button on the
Touchscreen.
The Touchscreen displays:

Stop copying 9

To stop copying, press .

Copy preset settings 9

You can copy with a variety of settings that are already set up for you in the machine simply by pressing them.
The following preset settings are available.
Receipt
Normal
2in1(ID)
2in1
2-sided(12)
2-sided(22)
(MFC-L8850CDW and MFC-L9550CDW)
Paper Save
9
a Load your document.
b Press (Copy).
1 No. of Copies
You can enter the number of copies by using the dial pad.
c For multiple copies, enter the two-digit
number (up to 99).
d Press Color Start or Black Start.
c Swipe left or right to display Receipt,
Normal, 2in1(ID), 2in1, 2-sided(12), 2-sided(22) or Paper Save, and press the preset you
want.
d Enter the number of copies you want. e Do one of the following:
To change more settings, go to
step f.
If you have finished changing
settings, go to step j.
f Press Options.
65
Chapter 9
NOTE
g Swipe up or down, or press a or b to
display the available settings, and then press the setting you want.
h Swipe up or down, or press a or b to
display the available options, and then press your new option. Repeat steps g and h for each setting you want.
If you want to save the settings as a Shortcut, press Save as Shortcut.
i Press OK. j Press Color Start or Black Start.

Copy Settings and Options 9

You can change the following copy settings.
(Basic User's Guide)
For details about changing the following settings, see Paper settings on page 31.
Tray Setting (Paper Size and Type)
Tray Use: Copy
Press Copy and then press Options. Swipe up or down, or press a or b to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you have finished changing the options, press OK.
(Advanced User's Guide)
For more information about changing the following settings, see Advanced User's Guide:
Quality
Enlarge/Reduce
2-sided Copy
Tray Use
66
Density
Contrast
Stack/Sort
Page Layout
2in1(ID)
Color Adjust
2-sided Copy Page Layout
(MFC-L8850CDW and MFC-L9550CDW)
Remove Background Color
Save as Shortcut
NOTE
NOTE
Printing from a USB flash drive
2
1
10
or digital camera supporting mass storage
With the Direct Print feature, you do not need a computer for printing. You can print by just plugging your USB flash drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
You can use a USB flash drive that has the following specifications:
USB Class USB Mass Storage Class
USB Mass Storage Sub Class
Transfer protocol Bulk transfer Only
Format
Sector size Max. 4096 Byte
Encryption Encrypted devices are
1
SCSI or SFF-8070i
FAT12/FAT16/FAT32
not supported.

Creating a PRN file for direct printing 10

The screens in this section may vary depending on your application and operating system.
a From the menu bar of an application,
click File, then Print.
b Choose Brother MFC-XXXX Printer (1)
and check the Print to file box (2). Click Print.
10
1
NTFS format is not supported.
• Some USB flash drives may not work with the machine.
• If your camera is in PictBridge mode, you cannot print from it. See the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.
10
c Choose the folder you want to save the
file to and enter the file name if prompted. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn If a USB flash drive is connected to your computer, you can save the file directly to the USB flash drive.
67
Chapter 10
NOTE
NOTE
1
1

Printing directly from the USB flash drive or digital camera supporting mass storage

• Make sure your digital camera is turned on.
• Your digital camera must be switched from PictBridge mode to mass storage mode.
a Connect your USB flash drive or digital
camera to the USB direct interface (1) on the front of the machine. The Touchscreen will automatically display the USB menu to confirm the USB flash drive or digital camera is correctly connected.
10
68
• If an error occurs, the USB menu will not appear on the Touchscreen.
• When the machine is in Deep Sleep mode, the Touchscreen does not display any information even if you connect a USB flash drive to the USB direct interface. Press the Touchscreen to wake up the machine.
• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash drive to the USB direct interface.
Printing from a USB flash drive or digital camera supporting mass storage
NOTE
NOTE
NOTE
IMPORTANT
b Press Direct Print.
If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print (see Advanced User's Guide).
c Swipe up or down, or press a or b to
choose the folder name and file name you want. If you have selected the folder name, swipe up or down, or press a or b to choose the file name you want.
If you want to print an index of the files, press Index Print on the Touchscreen. Press Color Start or Black Start to start printing.
d Do one of the following:
Press Print Settings if you want
to change them. Go to step e.
If you do not want to change the
current settings, go to step h.
e Swipe up or down, or press a or b to
display the setting you want.
f Press the option you want.
• You can choose the following settings:
Paper Type
Paper Size
Multiple Page
Orientation
2-sided
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of these settings may not appear.
g Do one of the following:
To change another setting, repeat
step e.
If you do not want to change other
settings, press OK and go to step h.
h Enter the number of copies you want
using the touchpanel.
i Press Color Start or Black
Startto start printing.
10
DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine has finished printing.
j Press .
69
Chapter 10

Changing the default settings for direct print 10

You can change the default settings for Direct Print.
a Connect your USB flash drive or digital
camera to the USB direct interface on the front of the machine.
b Press Direct Print. c Press DefaultSettings. d Swipe up or down, or press a or b to
display the setting you want. Press the setting.
e Press the new option you want. f Repeat steps d and e for each setting
you want to change.
g Press OK.
h Press .
70

How to print from a computer 11

11

Printing a document 11

The machine can receive a document from your computer and print it. To print from a computer, you must install the printer driver.
(For more information about printer driver settings, see Software and Network User's Guide)
a Install the Brother printer driver from the
CD-ROM or Brother Solutions Center at http://solutions.brother.com/ (see Quick Setup Guide).
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties (or Preferences, depending on the application you are using).
,
d Choose the settings you want to change
in the Properties dialog box, and then click OK.
Paper Size
Orientation
Copies
Media Type
Print Quality
Color / Mono
Document Type
Multiple Page
2-sided / Booklet
Paper Source
e Click Print to begin printing.
11
71

How to scan to a computer 12

12

Before scanning 12

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.
Install the scanner drivers from the CD-ROM or Brother Solutions Center at
http://solutions.brother.com/
Configure the machine with a TCP/IP address if network scanning does not work
(see Software and Network User's Guide).
, (see Quick Setup Guide).
72
How to scan to a computer
NOTE

Scanning a document as a PDF file using ControlCenter4 (Windows®) 12

(For Macintosh, see Software and Network User's Guide.)
The screens on your computer may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
a Load your document (see How to load documents on page 39). b Follow the instructions for the operating system you are using.
®
(Windows
Open ControlCenter4 by clicking (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected).
Click SCAN in the left navigation bar, and then click ControlCenter4.The ControlCenter4 application will open.
(Windows
XP, Windows Vista® and Windows® 7)
®
8)
Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4. The ControlCenter4 application will open.
c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
d Make sure the machine you want to use is selected from the Model drop-down list.
12
73
Chapter 12
e Click File.
f Press Scan.
The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
74
How to scan to a computer

How to scan a document as a PDF file using the Touchscreen 12

a Load your document (see How to load documents on page 39). b Press Scan.
c Swipe left or right to display to File.
will be displayed in the center of the Touchscreen highlighted in blue.
d Press OK.
When the machine is connected to a network, press the computer name. Do one of the following:
If you want to use the default settings, go to step h.
If you want to change the default settings, go to step e.
e Press Options. Scan Settings will change to Set at Device. f Choose the settings for 2-sided Scan
Size and Remove Background Color as needed.
1
, Scan Type, Resolution, File Type, Scan
g Press OK. h Press Start.
The machine starts the scanning process.
1
MFC-L8850CDW and MFC-L9550CDW
12
75
Chapter 12
NOTE
The following scan modes are available.
to USB
to Network (Windows
®
)
to FTP/SFTP
to E-mail Server
to E-mail
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WS Scan
1
Windows® only (Windows Vista® SP2 or later, Windows® 7 and Windows® 8 (See Software and Network User's Guide.)
1
(Web Services Scan)
76
NOTE
Routine maintenance A
A

Replacing supplies A

You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself:
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
• The drum unit and toner cartridge are two separate parts.
• The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If the toner cartridge is placed in the machine without the drum unit, the message Drum ! may be displayed.
Toner cartridge Drum unit
See Replacing the toner cartridges on page 81.
1
Order No. TN-331BK TN-331Y TN-336Y TN-339Y
1
2
1
, TN-336BK1, TN-336C1, TN-336M1,
1
, TN-339BK2, TN-339C2, TN-339M2,
2
Available for MFC-L8600CDW and MFC-L8850CDW
Available for MFC-L9550CDW
, TN-331C1, TN-331M1,
See Replacing the drum unit on page 90.
Order No. DR-331CL
Belt unit Waste toner box
See Replacing the belt unit on page 96.
Order No. BU-320CL
A
See Replacing the waste toner box on page 101.
Order No. WT-320CL
77
Chapter A
The messages in the table appear on the Touchscreen. These messages provide advanced warnings to replace the supply items before they reach end of life. To avoid any inconvenience, you may want to buy spare supply items before the machine stops printing.
Touchscreen messages
Toner Low: X Toner cartridge
Drum End Soon Drum unit
Belt End Soon Belt unit
WT Box End Soon Waste toner box
1
Letter or A4 size single-sided pages.
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High yield toner cartridge
7
Super high yield toner cartridge
8
5 pages per job
Supply to get ready
X = BK, C, M, Y
BK = Black
C = Cyan
M = Magenta
Y = Yellow
Approximate life How to replace Order No.
<Black>
2,500 pages
4,000 pages
6,000 pages
125
126
127
<Cyan, Magenta, Yellow>
1,500 pages
3,500 pages
6,000 pages
25,000 pages
50,000 pages
20,000 pages
50,000 pages
125
126
127
134
18
13
1
See page 81.
TN-331BK TN-331C TN-331M TN-331Y TN-336BK TN-336C TN-336M TN-336Y TN-339BK TN-339C TN-339M TN-339Y
See page 90. DR-331CL
See page 96. BU-320CL
See page 101. WT-320CL
5
,
5
,
5
,
5
,
6
,
6
,
6
,
6
,
7
,
7
,
7
,
7
78
Routine maintenance
You must clean the machine regularly and replace the supply items when the messages in the table are displayed on the Touchscreen.
Touchscreen
Supply to replace Approximate life How to replace Order No.
messages
Replace Toner Toner cartridge
The Touchscreen displays the toner cartridge color that you must replace.
BK = Black
C = Cyan
M = Magenta
Y = Yellow
Replace Drum Drum unit
Drum Stop Drum unit
Replace Belt Belt unit
Replace WT Box Waste toner box
Replace Fuser Fuser unit
Replace PF Kit MPPaper feeding kit
Replace PF
Paper feeding kit
Kit1
Replace PF
Paper feeding kit
Kit2
<Black>
2,500 pages
4,000 pages
6,000 pages
125
126
127
<Cyan, Magenta, Yellow>
1,500 pages
3,500 pages
6,000 pages
25,000 pages
50,000 pages
20,000 pages
50,000 pages
100,000 pages
50,000 pages
100,000 pages
100,000 pages
125
126
127
134
18
13
1
1
1
1
1
See page 81.
TN-331BK TN-331C TN-331M TN-331Y TN-336BK TN-336C TN-336M TN-336Y TN-339BK TN-339C TN-339M TN-339Y
5
,
5
,
5
,
5
,
6
,
6
,
6
,
6
,
7
,
7
,
7
,
7
See page 90. DR-331CL
See page 96. BU-320CL
See page 101. WT-320CL
Contact Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit.
To replace the fuser unit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) http://www.brother.ca/support
(in USA)
(in Canada)
or to locate a Brother Authorized Service Center, visit http://www.brother-usa.com/service/
Contact Brother Customer Service or a Brother Authorized Service Center to replace the paper feeding kit.
To replace the paper feeding kit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) http://www.brother.ca/support
(in USA)
(in Canada)
or to locate a Brother Authorized Service Center, visit http://www.brother-usa.com/service/
A
79
Chapter A
NOTE
Touchscreen
Supply to replace Approximate life How to replace Order No.
messages
Replace Laser Laser unit
100,000 pages
1
Contact Brother Customer Service or a Brother Authorized Service Center to replace the laser unit.
To replace the laser unit contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) http://www.brother.ca/support
(in USA)
(in Canada)
or to locate a Brother Authorized Service Center, visit http://www.brother-usa.com/service/
1
Letter or A4 size single-sided pages.
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High yield toner cartridge
7
Super high yield toner cartridge
8
5 pages per job
• Visit http://www.brother.com/original/index.html for instructions about how to return your used supply items to the Brother collection program. If you choose not to return your used supplies, discard the used supplies according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office.
• We recommend placing used supply items on a piece of paper to prevent accidentally spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of supply items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of replacement will vary depending on the print volume, percentage of coverage, types of media used, and powering on/off the machine.
• Frequency of replacement supplies except toner cartridges will vary depending on the print volume, types of media used, and powering on/off the machine.
80
Replacing the toner
NOTE
NOTE
cartridges A
Order No. TN-331BK1, TN-331C1, TN-331M TN-336C TN-339BK TN-339Y
The Standard toner cartridge can print approximately 2,500 pages approximately 1,500 pages
Magenta, Yellow). The High Yield toner cartridge can print approximately 4,000
pages pages
High Yield toner cartridge can print approximately 6,000 pages
Magenta, Yellow). Actual page count will vary depending on your average type of document.
When a toner cartridge is running low, the Touchscreen displays Toner Low.
The toner cartridges that come supplied with the machine must be replaced after
approximately 2,500 pages approximately 1,500 pages
Magenta, Yellow) for MFC-L8600CDW and MFC-L8850CDW and approximately 6,000
pages MFC-L9550CDW.
1
2
3
4
1
, TN-331Y1, TN-336BK2,
2
, TN-336M2, TN-336Y2,
3
, TN-339C3, TN-339M3,
3
4
(Black) or
4
(Cyan,
4
(Black) or approximately 3,500
4
(Cyan, Magenta, Yellow). The Super
4
(Black, Cyan,
4
(Black) or
4
(Cyan,
4
(Black, Cyan, Magenta, Yellow) for
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
Routine maintenance
• The indication of remaining toner life will vary depending on the types of documents printed and customer’s usage.
• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
• To ensure high quality printing, we recommend that you use only Genuine Brother Brand toner cartridges. When you want to buy toner cartridges, contact Brother Customer Service.
• We recommend that you clean the machine when you replace the toner cartridge (see Advanced User's Guide).
• DO NOT unpack the new toner cartridge until you are ready to install it.
Toner Low: X A
If the Touchscreen displays Toner Low: X, buy a new toner cartridge for the color indicated on the Touchscreen and have it ready before you get a Replace Toner message.
Replace Toner A
When the Touchscreen displays Replace Toner the machine will stop printing until you
replace the toner cartridge.
The Touchscreen indicates the toner cartridge color that you must replace. (BK=Black, C=Cyan, M=Magenta, Y=Yellow ).
A new genuine Brother toner cartridge will reset the Replace Toner mode.
For more information about how the toner cartridge life is calculated, see Important information for the toner cartridge life on page 225.
A
81
Chapter A
Replacing the toner cartridges A
a Make sure the machine is turned on. b Press the front cover release button and
pull open the front cover.
c Hold the blue handle of the drum unit.
Pull the drum unit out until it stops.
82
d Hold the handle of the toner cartridge
WARNING
and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
Routine maintenance
• DO NOT put a toner cartridge into a fire.
It could explode, resulting in injuries.
• DO NOT use flammable substances,
any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.
(See Product Safety Guide)
A
83
Chapter A
IMPORTANT
NOTE
IMPORTANT
1
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
<Toner cartridge>
• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
e Clean the corona wire inside the drum
unit by gently sliding the blue tab from left to right and right to left several times.
Be sure to return the tab to the home position (1). If you do not, printed pages may have a vertical stripe.
• Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge.
• Visit http://www.brother.com/original/ index.html for instructions about how to return your used supply items to the Brother collection program. If you choose not to return your used supplies, discard the used supplies according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
84
f Repeat step e to clean each of the
three remaining corona wires.
g Unpack the new toner cartridge, then
IMPORTANT
pull off the protective cover.
Routine maintenance
• DO NOT unpack the new toner cartridge until you are ready to install it. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
• If an unpacked drum unit is placed in direct sunlight (or room light for long periods of time), the unit may be damaged.
• Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.
• Put the new toner cartridge in the drum unit immediately after you remove its protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.
A
85
Chapter A
NOTE
NOTE
BK
TN-BK
TN-C
TN-M
TN-Y
BK
BK
C
M
Y
h Hold the handle of the toner cartridge
and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
Make sure you installed the toner cartridge correctly or it may separate from the drum unit.
i Push the drum unit in until it stops.
j Close the front cover of the machine.
BK = Black, C = Cyan, M = Magenta, Y= Yellow
After replacing a toner cartridge, DO NOT turn off the machine or open the front cover until the Touchscreen clears the Please wait. message and returns to Ready mode.
86
Routine maintenance

Cleaning the corona wires A

If you have print quality problems or the Touchscreen displays Drum !, clean the corona wires as follows:
a Make sure that the machine is turned
on.
b Press the front cover release button and
pull open the front cover.
c Hold the blue handle of the drum unit.
Pull the drum unit out until it stops.
87
A
Chapter A
IMPORTANT
IMPORTANT
1
d Hold the handle of the toner cartridge
and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
• We recommend that you place the toner cartridge on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
e Clean the corona wire inside the drum
by gently sliding the blue tab from left to right and right to left several times.
Be sure to return the tab to the home position (1). If you do not, printed pages may have a vertical stripe.
88
f Repeat step e to clean each of three
remaining corona wires.
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