Brother MFC-L8850CDW, MFC-L8600CDW User Manual

Basic User’s Guide

MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW

Not all models are available in all countries.

In USA: Visit the Brother Solutions Center at
http://solutions.brother.com/
your model’s page to download other manuals.

and click Manuals on

Version 0

USA/CAN

If you must contact Customer Service

Complete the following information for future reference:

Model Number: MFC-L8600CDW /

MFC-L8850CDW / MFC-L9550CDW

(Circle your model number)

Serial Number:

1

Date of Purchase:

Place of Purchase:

1

The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/

© 2014 Brother Industries, Ltd. All rights reserved.

.

Brother numbers

IMPORTANT

NOTE

For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and
most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

You can check here for Brother driver updates.

To keep your machine’s performance up to date, check here for the latest firmware upgrade.

i

For Customer Service

NOTE

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

1-877-268-9575 (test your fax sending and fax receiving operations)

In Canada: http://www.brother.ca/support

(Self-Service Videos/Email/Chat/Facebook/Twitter Help)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit http://www.brother-usa.com/service/

.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, visit http://www.brother.ca/support.

Ordering supplies

For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.

In Canada, only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com/

In Canada:

http://www.brother.ca/

ii

Order information

Description Item

TN-331BK (Approx. 2,500 pages)

Toner Cartridge <Black>

TN-336BK (Approx. 4,000 pages)

TN-339BK (Approx. 6,000 pages)

TN-331C (Approx. 1,500 pages)

Toner Cartridge <Cyan>

TN-336C (Approx. 3500 pages)

TN-339C (Approx. 6,000 pages)

TN-331M (Approx. 1,500 pages)

Toner Cartridge <Magenta>

TN-336M (Approx. 3,500 pages)

TN-339M (Approx. 6,000 pages)

TN-331Y (Approx. 1,500 pages)

Toner Cartridge <Yellow>

TN-336Y (Approx. 3,500 pages)

TN-339Y (Approx. 6,000 pages)

Drum Unit

Belt Unit

Waste Toner Box

DR-331CL (Approx. 25,000 pages)

BU-320CL (Approx. 20,000 pages

WT-320CL (Approx. 50,000 pages)

Paper Tray #2 (Option) LT-320CL (MFC-L8600CDW and MFC-L8850CDW)

LT-325CL (MFC-L9550CDW)

Telephone Line Cord LG3077001

Basic User's Guide LEN137001 (English for USA and Canada)

LEN137002 (French for Canada)

Quick Setup Guide LEN138001 (English for USA and Canada)

LEN138002 (French for Canada)

123

124

125

123

124

125

123

124

125

123

124

125

78

17

/ 50,000 pages16)

1

1

Letter or A4 size single-sided pages.

2

Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

3

Standard toner cartridge

4

High yield toner cartridge

5

Super High yield toner cartridge

6

5 pages per job

7

1 page per job

8

Drum life is approximate and may vary by type of use.

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without
notice.

Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

iv

User’s Guides and where do I find them?

Which Guide? What’s in it? Where is it?

Product Safety
Guide

Read this Guide first. Read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and
software for the operating system and
connection type you are using.

Basic User's Guide Learn the basic Fax, Copy, Scan and Direct

Print operations and how to replace
supplies. See troubleshooting tips.

Advanced User's
Guide

Learn more advanced operations: Fax,
Copy, security features, printing reports and
performing routine maintenance.

Software and
Network User's
Guide

This Guide provides instructions for
Scanning, Printing, PC-FAX and other
operations that can be performed by
connecting your Brother machine to a
computer. You can also find useful
information about using the Brother
ControlCenter utility, using your machine in
a network environment, and frequently used
terms.

Google Cloud Print
Guide

This Guide provides information about how
to configure your Brother machine to a
Google account and use Google Cloud
Print™ services for printing over the
Internet.

Mobile Print/Scan
Guide for Brother
iPrint&Scan

This Guide provides useful information
about printing from your mobile device and
scanning from your Brother machine to your

mobile device when connected on a Wi-Fi
network.

Printed / In the Box

Printed / In the Box

Printed / In the Box

For USA:
PDF file / Brother Solutions

1

Center

For Other Countries:

®

(Windows

)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions

1

Center

For USA:
HTML file / Brother Solutions

1

Center

For Other Countries:
(Windows

®

)
HTML file / CD-ROM / In the Box
(Macintosh)
HTML file / Brother Solutions

1

Center

PDF file / Brother Solutions

1

Center

PDF file / Brother Solutions

1

Center

®

Web Connect Guide This Guide provides information about how

to configure and use your Brother machine
to scan, load and view images and files on
certain websites that provide these services.

1

Visit http://solutions.brother.com/.

PDF file / Brother Solutions

1

Center

v

Table of Contents

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing Brother Utilities (Windows
Accessing the Advanced User's Guide, and Software and Network User's Guide

Viewing Documentation................................................................................... 3

How to access Guides for Advanced Features......................................................5

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................ 7

Control panel overview ..........................................................................................8

Touchscreen LCD..........................................................................................10

Setting the Ready screen ..............................................................................14

Basic Operations ...........................................................................................14

Shortcut Settings .................................................................................................15

Adding Copy Shortcuts.................................................................................. 15

Adding Fax Shortcuts ....................................................................................16

Adding Scan Shortcuts ..................................................................................17

Adding Web Connect Shortcuts .................................................................... 18

Adding Apps Shortcuts .................................................................................19

Changing Shortcuts ....................................................................................... 20

Editing Shortcut Names.................................................................................20

Deleting Shortcuts ......................................................................................... 21

Recalling Shortcuts........................................................................................21

Set your Station ID ........................................................................................21

®

).................................................................2

®

)................................................................6

......3

2 Loading paper 23

Loading paper and print media ............................................................................23

Loading paper in the standard paper tray and the optional lower tray ..........23

Loading paper in the multi-purpose tray (MP tray) ........................................25

Unscannable and unprintable areas..............................................................30

Paper settings......................................................................................................31

Paper Size ..................................................................................................... 31

Paper Type .................................................................................................... 31

Tray Use in Copy mode................................................................................. 32

Tray Use in Fax mode ...................................................................................32

Tray Use in Print mode.................................................................................. 33

Acceptable paper and other print media.............................................................. 34

Recommended paper and print media ..........................................................34

Paper type and size....................................................................................... 34

Handling and using special paper .................................................................36

vi

3 Loading documents 39

How to load documents ....................................................................................... 39

Using the automatic document feeder (ADF) ................................................39

Using the scanner glass ................................................................................40

4 Sending a fax 41

How to send a fax ................................................................................................ 41

Stop faxing..................................................................................................... 42

Faxing A4/Legal/Folio size documents from the scanner glass .................... 42

Canceling a fax in process ............................................................................ 42

Transmission Verification Report................................................................... 43

5 Receiving a fax 44

Receive modes .................................................................................................... 44

Choose the correct Receive Mode ................................................................ 44

Using receive modes ........................................................................................... 46

Fax Only ........................................................................................................ 46

Fax/Tel........................................................................................................... 46

Manual........................................................................................................... 46

External TAD ................................................................................................. 46

Receive Mode settings ........................................................................................ 47

Ring Delay ..................................................................................................... 47

F/T Ring Time (Fax/Tel mode only)...............................................................47

Easy Receive.................................................................................................48

Fax Preview (Black and White only).................................................................... 49

How to preview a received fax.......................................................................49

Turning off Fax Preview.................................................................................51

6 Using PC-FAX 52

How to use PC-FAX............................................................................................. 52

PC-FAX Receive (Windows

PC-FAX Send ................................................................................................ 53

®

only)................................................................ 52

7 Telephone services and external devices 54

Telephone line services .......................................................................................54

Voice Mail ...................................................................................................... 54

Distinctive Ring.............................................................................................. 55

Connecting an external TAD (telephone answering device)................................57

Connections................................................................................................... 58

Recording an outgoing message (OGM)....................................................... 59

Multi-line connections (PBX) ......................................................................... 59

External and extension telephones...................................................................... 59

Connecting an external or extension telephone ............................................59

Using external and extension telephones...................................................... 60

Using a non-Brother cordless external handset ............................................ 60

Using Remote Codes .................................................................................... 61

vii

8 Dialing and storing numbers 62

How to dial ........................................................................................................... 62

Manual dialing ...............................................................................................62

Dialing from the Address Book ...................................................................... 62

LDAP search .................................................................................................62

Fax redial.......................................................................................................62

Storing numbers ..................................................................................................63

Storing a pause .............................................................................................63

Storing Address Book numbers.....................................................................63

Changing Address Book names or numbers ................................................. 64

9 Making copies 65

How to copy .........................................................................................................65

Stop copying.................................................................................................. 65

Copy preset settings...................................................................................... 65

Copy Settings and Options............................................................................66

10 Printing from a USB flash drive or digital camera

supporting mass storage 67

Creating a PRN file for direct printing .................................................................. 67

Printing directly from the USB flash drive or digital camera supporting mass

storage.............................................................................................................. 68

Changing the default settings for direct print ................................................. 70

11 How to print from a computer 71

Printing a document.............................................................................................71

12 How to scan to a computer 72

Before scanning................................................................................................... 72

Scanning a document as a PDF file using ControlCenter4 (Windows

How to scan a document as a PDF file using the Touchscreen ..........................75

®

) .............73

A Routine maintenance 77

Replacing supplies............................................................................................... 77

Replacing the toner cartridges.......................................................................81

Cleaning the corona wires .............................................................................87

Replacing the drum unit................................................................................. 90

Replacing the belt unit ...................................................................................96

Replacing the waste toner box .................................................................... 101

Cleaning the scanner................................................................................... 108

viii

B Troubleshooting 109

Identifying the problem ...................................................................................... 109

Error and maintenance messages..................................................................... 111

Transferring your faxes or Fax Journal report .............................................120

Document Jams................................................................................................. 122

Document is jammed in the top of the ADF unit ..........................................122

Document is jammed under the document cover ........................................122

Removing small documents jammed in the ADF......................................... 123

Document is jammed at the output tray....................................................... 123

Paper Jams........................................................................................................ 124

Paper is jammed in the multi-purpose tray ..................................................124

Paper is jammed in the Paper Tray 1 or Tray 2........................................... 125

Paper is jammed at the back of the machine .............................................. 126

Paper is jammed inside the machine........................................................... 128

Paper is jammed underneath the paper tray ............................................... 131

If you are having difficulty with your machine .................................................... 133

Setting Dial Tone detection ......................................................................... 142

Telephone line interference / VoIP .............................................................. 142

Improving the print quality.................................................................................. 143

Machine Information .......................................................................................... 151

Checking the Serial Number........................................................................151

Checking the Firmware Version ..................................................................151

Reset operations ......................................................................................... 151

How to reset the machine............................................................................ 152

C Settings and features tables 153

Using the Settings Tables..................................................................................153

Settings Tables .................................................................................................. 154

Features Tables................................................................................................. 181

Entering text ...................................................................................................... 210

D Specifications 211

General.............................................................................................................. 211

Document Size ..................................................................................................214

Print media......................................................................................................... 215

Fax..................................................................................................................... 216

Copy .................................................................................................................. 217

Scanner .............................................................................................................218

Printer ................................................................................................................ 219

Interfaces........................................................................................................... 220

Network..............................................................................................................221

Direct Print feature............................................................................................. 222

Computer requirements ..................................................................................... 223

Supplies............................................................................................................. 224

Important information for the toner cartridge life................................................ 225

E Index 227

ix

Table of Contents

(Advanced User’s Guide)

You can view the Advanced User's Guide:

In USA: Brother Solutions Center at http://solutions.brother.com/

In Other Countries:

The Advanced User’s Guide explains the following features and operations.

(Windows
(Macintosh)Brother Solutions Center at http://solutions.brother.com/

®

)CD-ROM / In the Box

1 General Setup

Memory storage
Set tone or pulse dialing mode
(Canada only)
Volume settings
Automatic Daylight Saving Time
Set the Time Zone
Ecology features
Quiet mode feature
Touchscreen
Dial Prefix

2 Security features

Secure Function Lock 3.0
Active Directory Authentication
IPSec
Setting Lock
Restricting dialing

3 Sending a fax

Additional sending options
Additional sending operations

4 Receiving a fax

6 Printing reports

Fax reports
Reports

7 Making copies

Copy settings

A Routine maintenance

Cleaning and checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine

B Options

Options
Optional paper tray (For
MFC-L8600CDW and
MFC-L8850CDW (LT-320CL)) (For
MFC-L9550CDW (LT-325CL))
Memory board

C Glossary

Memory Receive Options
Remote retrieval
Additional receiving operations

5 Dialing and storing numbers

Telephone line services
Additional dialing operations
Additional ways to store numbers

x

D Index

NOTE

General information 1

1

Using the documentation 1

Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are
used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injuries.

Bold Bold style identifies the dial pad

numbers of the Touchpanel or
on the computer screen.

Italics Italicized style emphasizes an

important point or refers you to
a related topic.

Courier
New

Follow all warnings and instructions marked
on the product.

Most of the illustrations in this User’s
Guide show the MFC-L8850CDW.

Courier New font identifies the
messages shown on the
Touchscreen of the machine.

1

IMPORTANT

IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.

NOTE

Notes tell you how you should respond to a
situation that may arise or give tips about how
the current operation works with other
features.

Electrical Hazard icons alert you to a
possible electrical shock.

Fire Hazard icons alert you to the
possibility of fire.

Hot Surface icons warn you not to
touch machine parts that are hot.

Prohibition icons indicate actions
that must not be performed.

1

Chapter 1

Accessing Brother Utilities (Windows®) 1

Brother Utilities is an application launcher that offers convenient access to all Brother

applications installed on your device.

a (Windows

Click (Start) menu, select All Programs > Brother > Brother Utilities

(Windows

Tap or click (Brother Utilities) either on the Start screen or the desktop.

(Windows

Move your mouse to the lower left corner of the Start screen and click (if you are using
a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps

screen). When the Apps screen appears, tap or click (Brother Utilities).

b Select your machine.

®

7 / Windows Vista® / Windows® XP)

®

8)

®

8.1)

c Choose the operation you want to use.

2

General information

NOTE

Accessing the Advanced User's Guide, and Software and Network User's Guide

This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-FAX and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide and
Software and Network User's Guide that

are on the CD-ROM (Windows
Solutions Center(Macintosh).

1

In USA: You can find the Advanced User's Guide,
and Software and Network User's Guide on the
Brother Solutions Center at
http://solutions.brother.com/

®)1

or Brother

.

If you have not installed the software, you can
find the documentation on the CD-ROM by
following these steps:

a Turn on your computer. Insert the

CD-ROM into your CD-ROM drive.

1

If the Brother screen does not appear, go
to Computer (My Computer).

(Windows
on the taskbar, and then go to Computer

(This PC).) Double-click the CD-ROM
icon, and then double-click start.exe.

®

8: Click (File Explorer)

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu
appears.

1

Viewing Documentation 1

Viewing Documentation (Windows®) 1

(Windows® 7 / Windows Vista® /

®

Windows

To view the documentation, from (Start)
menu, select All Programs > Brother >

list and select your model name (if not already
selected). Click Support in the left navigation
bar, and then click User's Guides.

(Windows

Click (Brother Utilities), and then click
the drop-down list and select your model

name (if not already selected). Click Support
in the left navigation bar, and then click
User's Guides.

XP)

Brother Utilities. Click the drop-down

®

8)

d Click User's Guides.

In USA: The Manuals Download screen
appears.

e If the country screen appears, select

your country. After the list of User’s
Guides appears, select the Guide you
want.

3

Chapter 1

NOTE

Viewing Documentation (Macintosh) 1

You can view and download User's Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model’s page to
download the documentation.

.

How to find Scanning instructions 1

There are several ways you can scan
documents. You can find the instructions as
follows:

Software and Network User's Guide

 Scanning

 ControlCenter

 Network Scanning

Nuance™ PaperPort™ 12SE
How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from
the Help tab in the Nuance™ PaperPort™
12SE application.

Presto! PageManager User’s Guide

(Macintosh)

Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.

®

)

4

General information

How to find Network setup instructions

Your machine can be connected to a wireless
or wired network.

 Basic setup instructions:

(see Quick Setup Guide.)

 Connection to a wireless access point or

router supports Wi-Fi Protected Setup™
or AOSS™:
(see Software and Network User's Guide.)

 More information about network setup:

(see Software and Network User's Guide.)

How to access Guides for Advanced Features 1

You can view and download these Guides
from the Brother Solutions Center at:

http://solutions.brother.com/

Click Manuals on your model’s page to
download the documentation.

Google Cloud Print Guide 1

This Guide provides information about how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.

Mobile Print/Scan Guide for Brother
iPrint&Scan

This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected on a Wi-Fi
network.

1

1

Web Connect Guide 1

This Guide provides information about how to
configure and use your Brother machine to
scan, load and view images and files on
certain websites that provide these services.

5

Chapter 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need,
such as web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers on page i and on the CD-ROM.

 Click Brother Support on the Top Menu.

The Brother Support screen appears.

 To access our website

(http://www.brother.com/
click Brother Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA
and Canada, click Support Information.

)

 To visit our website for original/genuine

Brother supplies
(http://www.brother.com/original/
click Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.

To return to the Top Menu, click Back.

Or, if you are finished, click Exit.

),

)

 To access the USA Brother online

shopping mall
(http://www.brothermall.com/
for additional product and service
information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall
(http://www.brother.ca/
for additional product and services
information, click Shop Online (Canada).

 For the latest news and product support

information
(http://solutions.brother.com/
click Brother Solutions Center.

6

)

)

),

Accessing Brother

General information

Support (Macintosh) 1

You can find all the contacts you will need,
such as web support.

Visit the Brother Solutions Center at
http://solutions.brother.com/

.

1

7

Chapter 1

NOTE

12

Control panel overview 1

MFC-L8850CDW and MFC-L9550CDW have the same 4.85 in. Touchscreen LCD and
Touchpanel. MFC-L8600CDW has a 3.7 in. Touchscreen LCD and Touchpanel.

The illustrations of the control panel in this chapter are based on MFC-L9550CDW.

1 NFC (Near Field Communication)

Reader (MFC-L9550CDW)

You can use card authentication by
touching the IC card to the NFC Reader
on the control panel.

2 Touchscreen LCD

(Liquid Crystal Display)

This is a Touchscreen LCD. You can
access the menus and options by
pressing them as they are displayed on
this screen.

8

General information

3 4

5

1

3 Touchpanel:

 Back

Press to go back to the previous menu
level.

 Home

Press to return to the Home screen.
The factory setting displays the date
and time, but you can change the
Home screen’s default setting
(see Setting the Ready screen
on page 14.)

 Cancel

Press to cancel an operation.

 Dial Pad

Press the numbers on the Touchpanel
to dial telephone and fax numbers or to
enter the number of copies.

4 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the

machine. The Touchscreen LCD displays
Shutting Down and stays on for a few
seconds before going off.

If you connect an external telephone or
TAD, it is always available.

5

The Wi-Fi light is on when your Brother
machine is connected to a wireless
access point.

9

Chapter 1

1

2563 4

2

9876

3 4

2

106

3 4

Touchscreen LCD 1

You can select three types of screens for the Home screen. When the Home screen is displayed,
you can change the displayed screen by swiping left or right, or pressing d or c.

The following screens display the machine's status when the machine is idle.

Home screen

The Home screen displays the date and time and
provides access to Fax, Copy, Scan, Wi-Fi setup, Toner
levels, Setup and the Shortcuts screens.

When the Home screen is displayed the machine is in
Ready mode. When Secure Function Lock

1

is turned on

an icon will be displayed. When Active Directory

1

Authentication

is enabled, the machine's control panel

will be locked.

1

See Advanced User's Guide.

More1 screen

The More1 screen provides access to the Shortcuts
screen and additional features, such as Secure Print,
Web Shortcut and Apps.

More2 screens

The More2 screen provides access to the Shortcuts
screen and the USB menu.

10

NOTE

Swiping is a type of user operation on the

NOTE

NOTE

Touchscreen that is performed by
brushing your finger across the screen to
display the next page or item.

1 Modes:

 Fax

Lets you access Fax mode.

 Copy

Lets you access Copy mode.

General information

3 (Toner)

See the remaining toner life.

Press to access the Toner menu.

The indication of remaining toner life will
vary depending on the types of documents
printed and customer’s usage.

4 (Settings)

Press to access the main settings (for
more information, see Settings screen
on page 13).

5 Date and Time

See the date and time that has been set in
the machine.

6 (Shortcuts)

Press to set up Shortcuts.

You can quickly copy, scan, send a fax
and connect to a web service using the
options set as Shortcuts.

1

 Scan

Lets you access Scan mode.

2 (Wi-Fi Setup)

A four-level indicator on the Ready mode
screen displays the current wireless signal
strength if you are using a wireless
connection.

0Max

You can easily configure the wireless

settings by pressing (for more

information, see Software and Network
User's Guide.)

Eight Shortcut tabs are available. You can
set up to six Shortcuts in each Shortcut
tab. A total of 48 Shortcuts are available.

7 Secure Print

Lets you access the secure print menu.

11

Chapter 1

NOTE

11

12

8 Web

Press to connect the Brother machine to
an Internet service (for more information,
see Web Connect Guide).

9 Apps

Apps may have been added and/or app
names may have been changed by the
provider since this document was
published (for more information, see Web
Connect Guide).

10 USB

Press to access the Direct Print and Scan
to USB menus.

11 New Fax

When Fax Preview is set to On, you can
see how many new faxes you received
into the memory.

12 Warning icon

The warning icon appears when there
is an error or maintenance message;

press Detail to view it, and then press

to return to Ready mode.

For details, see Error and maintenance
messages on page 111.

• This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.

• MascotCapsule UI Framework and
MascotCapsule Tangiblet developed by
HI CORPORATION are used.
MascotCapsule is a registered trademark
of HI CORPORATION in Japan.

12

General information

NOTE

1

5

8 7

6

3

4

2

Settings screen 1

The Touchscreen displays the machine's

status when you press .

You can check and access all the machine’s
settings from the following screen.

1 Toner

See the remaining toner life.

Press to access the Toner menu.

4 (Date & Time)

See the date and time.

Press to access the Date & Time menu.

5 Fax Preview

See the Fax Preview status.

Press to access the Fax Preview setting.

6 All Settings

Press to access the full Settings menu.

7 Tray Setting

See the selected paper size. Press to
change the paper size and paper type
settings if needed.

8 Wi-Fi Direct

Press to set up a Wi-Fi Direct™ network
connection.

1

2 Receive Mode

See the current Receive Mode.

 Fax

 Fax/Tel

 External TAD

 Manual

When the Distinctive Ring feature is
turned on, the Touchscreen displays D/R
(for more information, see Distinctive Ring
on page 55).

3 Network

Press to set up a network connection.

A four level indicator on the screen shows
the current wireless signal strength if you
are using a wireless connection.

13

Chapter 1

IMPORTANT

Setting the Ready screen 1

Set the Ready screen to either Home, More1
or More2.

When the machine is idle or you press ,
the Touchscreen will return to the screen you
set.

a Press .

b Press All Settings.
c Swipe up or down, or press a or b to

display General Setup.

d Press General Setup.
e Swipe up or down, or press a or b to

display Button Settings.

f Press Button Settings.
g Press Home Button Settings.
h Press Home, More1 or More2.

Basic Operations 1

Press your finger on the Touchscreen to
operate it. To display and access all the
screen menus or options, swipe left, right, up,
down, or press d c or a b to scroll through
them.

DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.

The following steps explain how to change a
setting in the machine. In this example, the
Touchscreen Backlight setting is changed
from Light to Med.

a Press .

b Press All Settings.
c Swipe up or down, or press a or b to

display General Setup.

i Press .

The machine will go to your chosen
Home screen.

d Press General Setup.
e Swipe up or down, or press a or b to

display LCD Settings.

14

General information

NOTE

f Press LCD Settings.
g Press Backlight.

h Press Med.

Shortcut Settings 1

You can add the fax, copy, scan and Web
Connect settings you use most frequently by
setting them as your Shortcuts. Later you can
recall and apply these settings quickly and
easily. You can add up to 48 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a
copy Shortcut:

 Quality

 Enlarge/Reduce

 Density

 Contrast

 Stack/Sort

 Page Layout

 Color Adjust

 2-sided Copy

1

Press to go back to the previous level.

i Press .

 2-sided Copy Page Layout

(MFC-L8850CDW and MFC-L9550CDW)

 Tray Use

 Remove Background Color

a Press .

b Press a tab from 1 to 8.

c Press where you have not added a

Shortcut.

d Press Copy.
e Read the information on the

Touchscreen, and then confirm it by
pressing OK.

f Swipe up or down, or press a or b to

display the copy presets, and then press
the preset you want.

15

Chapter 1

NOTE

g Swipe up or down, or press a or b to

display the available settings, and then
press the setting you want.

h Swipe up or down, or press a or b to

display the available options for the
setting, and then press the option you
want.
Repeat steps g and h until you have
selected all the settings for this Shortcut.

i When you have finished changing the

settings, press Save as Shortcut.

j Read and confirm the displayed list of

settings you selected, and then
press OK.

k Enter a name for the Shortcut using the

keyboard on the machine's
Touchscreen. (To help you enter
characters, see Entering text
on page 210.)
Press OK.

l Press OK to save your Shortcut.

Adding Fax Shortcuts 1

The following settings can be included in a fax
Shortcut:

 Address

 Fax Resolution

 2-sided Fax

(MFC-L8850CDW and MFC-L9550CDW)

 Contrast

 Broadcasting

 Real Time TX

 Coverpage Setup

 Overseas Mode

 Glass Scan Size

a Press .

c Press where you have not added a

Shortcut.

d Press Fax.
e Read the information on the

Touchscreen, and then confirm it by
pressing OK.

f Enter the fax or telephone number using

the dial pad on the Touchpanel, the
Address Book or the Call History on the
Touchscreen. When you have finished,
go to step g.

• You can enter up to 20 digits for a fax
number.

• If the Shortcut is to be used for
broadcasting, press Options and select
Broadcasting in step h before entering
the fax or telephone number in step f.

• You can enter up to 20 fax numbers if the
Shortcut is for broadcasting. The fax
numbers can be entered in any
combination of Group numbers from the
Address Book, individual fax numbers
from the Address Book or numbers
entered manually (see Advanced User's
Guide).

• When you enter a fax number in a
Shortcut, it will be added automatically to
the Address Book. The name in the
Address Book will be the Shortcut name
plus a sequential number.

g Press Options.
h Swipe up or down, or press a or b to

display the available settings, and then
press the setting you want.

i Press the option you want.

Repeat steps h and i until you have
selected all the settings for this Shortcut.
Press OK.

b Press a tab from 1 to 8.

16

j When you have finished changing the

settings, press Save as Shortcut.

General information

NOTE

k Read and confirm the displayed list of

settings you selected, and then
press OK.

l Enter a name for the Shortcut using the

keyboard on the machine's
Touchscreen. (To help you enter letters,
see Entering text on page 210.)
Press OK.

m Press OK to save your Shortcut.

Adding Scan Shortcuts 1

The following settings can be included in a
scan Shortcut:

to USB

 2-sided Scan

(MFC-L8850CDW and MFC-L9550CDW)

 Scan Type

 Resolution

 File Type

 Glass Scan Size

 File Name

 File Size

 Remove Background Color

to E-mail Server (MFC-L8600CDW is
supported only after IFAX is downloaded)

 Address

 2-sided Scan

(MFC-L8850CDW and MFC-L9550CDW)

 Scan Type

 Resolution

 File Type

 Glass Scan Size

 File Size

to OCR / to File / to Image / to E-mail

 PC Select

a Press .

b Press a tab from 1 to 8.

c Press where you have not added a

Shortcut.

d Press Scan.
e Swipe up or down, or press a or b to

display the type of scan you want, and
then press it.

f Do one of the following:

 If you pressed to USB, read the

information on the Touchscreen, and
then press OK to confirm it. Go to
step i.

 If you pressed to E-mail Server,

read the information on the
Touchscreen, and then press OK to
confirm it. Go to step g.

 If you pressed to OCR, to File, to

Image or to E-mail, read the

information on the Touchscreen, and
then press OK to confirm it. Go to
step h.

 If you pressed to FTP/SFTP or to

Network, read the information on

the Touchscreen, and then press OK
to confirm it.

Swipe up or down, or press a or b to
display the Profile Name, and then
press it.

Press OK to confirm the Profile Name
you have selected. Go to step n.

To add a Shortcut for to FTP/SFTP and
to Network you must have added the
Profile Name beforehand.

1

to FTP/SFTP / to Network

 Profile Name

17

Chapter 1

NOTE

NOTE

g Do one of the following:

 To enter an E-mail address

manually, press Manual. Enter the
E-mail address using the keyboard
on the machine's Touchscreen. (To
help you enter letters, see Entering
text on page 210.)

Press OK.

 To enter an E-mail address from the

Address Book, press Address
Book. Swipe up or down, or press

a or b to display the E-mail address
you want, and then press it.

Press OK.

After you confirm the E-mail address
you entered, press OK. Go to step i.

Press Detail to view the list of
addresses you have entered.

h Do one of the following:

 When the machine is connected to a

computer using a USB connection:

Press OK to confirm USB is selected
as the PC Name. Go to step n.

 When the machine is connected to a

network:

Swipe up or down, or press a or b to
display the PC Name, and then press
it. Press OK to confirm the PC Name
you selected. Go to step n.

i Press Options.

l Review the settings you have selected:

 If you must make more changes,

return to step i.

 If you are satisfied with your

changes, press Save as
Shortcut.

m Review your settings on the

Touchscreen, and then press OK.

n Enter a name for the Shortcut using the

keyboard on the machine's
Touchscreen. (To help you enter letters,
see Entering text on page 210.)
Press OK.

o Read the information on the

Touchscreen, and then press OK to save
your Shortcut.

Adding Web Connect Shortcuts 1

The settings for these services can be
included in a Web Connect Shortcut:

 SKYDRIVE

 BOX

 PICASA WEB ALBUMS™

 GOOGLE DRIVE™

 FLICKR

 FACEBOOK

 EVERNOTE

 DROPBOX

®

®

®

j Swipe up or down, or press a or b to

display the available settings, and then
press the setting you want.

k Swipe up or down, or press a or b to

display the available options for the
setting, and then press the option you
want.
Repeat steps j and k until you have
selected all the settings for this Shortcut.
Press OK.

18

• Web services may have been added
and/or service names may have been
changed by the provider since this
document was published.

• To add a Web Connect Shortcut, you must
have an account with the desired service
(for more information, see Web Connect
Guide).