Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes........................................................................................................................................ 2
Important Note ...............................................................................................................................................4
Introduction to Your Brother Machine................................................................................................. 5
Control Panel Overview .................................................................................................................................6
Control Panel Overview ............................................................................................................................... 11
Load and Print Using the Paper Tray ................................................................................................. 23
Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 26
Load and Print Paper in the Manual Feed Slot .................................................................................. 33
Paper Settings.............................................................................................................................................. 40
Change the Paper Size and Paper Type............................................................................................ 41
Select the Tray to Be Used For Printing.............................................................................................42
Change the Check Paper Size Setting...............................................................................................43
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 45
Load Documents on the Scanner Glass............................................................................................. 46
Unscannable and Unprintable Areas ...........................................................................................................47
Using Special Paper..................................................................................................................................... 48
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 67
Cancel a Print Job........................................................................................................................................68
Test Print ...................................................................................................................................................... 69
Copy a Document ......................................................................................................................................157
Enlarge or Reduce Copied Images............................................................................................................ 159
Make N in 1 Copies Using the Page Layout Feature................................................................................. 161
Copy an ID Card ........................................................................................................................................165
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 167
Send a Fax.................................................................................................................................................174
Send a Fax ....................................................................................................................................... 175
Send a 2-sided Fax from the ADF....................................................................................................179
Send a Fax Manually........................................................................................................................ 180
Send a Fax at the End of a Conversation ........................................................................................ 181
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 182
Send a Fax in Real Time..................................................................................................................185
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 186
Add a Cover Page to Your Fax.........................................................................................................187
Cancel a Fax in Progress ................................................................................................................. 190
Check and Cancel a Pending Fax....................................................................................................191
Receive a Fax ............................................................................................................................................ 194
Caller ID ........................................................................................................................................... 253
External TAD (Telephone Answering Device)................................................................................... 254
External and Extension Telephones ................................................................................................. 257
Brother Web Connect................................................................................................................................. 394
Brother Web Connect Overview.......................................................................................................395
Online Services Used with Brother Web Connect............................................................................396
Conditions for Using Brother Web Connect...................................................................................... 398
Set Up Brother Web Connect...........................................................................................................402
Scan and Upload Documents Using Brother Web Connect.............................................................412
Download and Print Documents Using Brother Web Connect ......................................................... 413
Google Cloud Print.....................................................................................................................................416
Google Cloud Print Overview ........................................................................................................... 417
Before Using Google Cloud Print ..................................................................................................... 418
Print from Google Chrome™ or Chrome OS™................................................................................. 422
Print from Google Drive™ for Mobile ................................................................................................ 423
Print from Gmail™ Webmail Service for Mobile................................................................................424
Document is Jammed in the Top of the ADF Unit ............................................................................ 468
Document is Jammed under the Document Cover .......................................................................... 469
Remove Small Scraps of Paper Jammed in the ADF ...................................................................... 470
Paper Jams................................................................................................................................................ 471
Paper is Jammed in the Paper Tray.................................................................................................472
Paper is Jammed in the MP tray ...................................................................................................... 474
Paper is Jammed in the Output Paper Tray ..................................................................................... 475
Paper is Jammed in the Back of the Machine .................................................................................. 476
Paper is Jammed inside the Machine .............................................................................................. 478
iv
Home > Table of Contents
Paper is Jammed in the 2-sided Tray............................................................................................... 480
Improve the Print Quality............................................................................................................................ 485
Telephone and Fax Problems ....................................................................................................................490
Set Dial Tone Detection....................................................................................................................494
Set Telephone Line Compatibility for Interference and VoIP Systems ............................................. 495
Other Problems.......................................................................................................................................... 509
Transfer Your Faxes or Fax Journal Report............................................................................................... 511
Transfer Faxes to Another Fax Machine .......................................................................................... 512
Transfer Faxes to Your Computer .................................................................................................... 513
Transfer the Fax Journal Report to Another Fax Machine ............................................................... 515
Replace the Toner Cartridge ............................................................................................................526
Replace the Drum Unit ..................................................................................................................... 529
Clean the Machine ..................................................................................................................................... 531
Clean the Scanner............................................................................................................................ 533
Clean the Touchscreen LCD ............................................................................................................534
Clean the Corona Wire.....................................................................................................................535
Clean the Drum Unit Using Drum Dot Print......................................................................................537
Clean the Paper Pick-up Rollers ...................................................................................................... 543
Check the Remaining Part Life ..................................................................................................................544
Pack and Ship Your Brother Machine ........................................................................................................545
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
BoldBold style identifies buttons on the machine's control panel or computer screen.
ItalicsItalicised style emphasises an important point or refers you to a related topic.
Courier New
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Courier New font identifies messages shown on the machine's LCD.
Related Information
• Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server, SharePoint, Internet Explorer, Outlook, PowerPoint, Excel, OneNote and
OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
Apple, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of Apple Inc.,
registered in the United States and other countries.
macOS is a trademark of Apple Inc.
App Store is a service mark of Apple Inc.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are
trademarks of Google Inc. Use of these trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the
United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote and the Evernote Elephant logo are trademarks of Evernote Corporation and used under a license.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such
marks by Brother Industries, Ltd. is under license.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States
and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
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• Before You Use Your Brother Machine
3
Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•Not all models are available in all countries.
•Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education
and Windows® 10 Enterprise.
•Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
•In this User's Guide, the LCD messages of the MFC-L2750DW are used unless otherwise specified.
•In this User's Guide, the illustrations of the MFC-L2750DW are used unless otherwise specified.
•The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
•Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.10.5. Screens
on your computer may vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•This documentation is both for MFC and DCP models.
•Not all features are available in countries subject to applicable export restrictions.
Related Information
• Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Control Panel Overview
• Control Panel Overview
• Touchscreen LCD Overview
• How to Navigate the Touchscreen LCD
• Settings Screen Overview
•
Access Brother Utilities (Windows®)
5
Home > Introduction to Your Brother Machine > Control Panel Overview
12
4
3
Control Panel Overview
Related Models: DCP-L2531DW/DCP-L2535DW/DCP-L2550DW/MFC-L2710DW/MFC-L2713DW/
MFC-L2715DW/MFC-L2716DW
The control panel may vary depending on your model.
MFC-L2710DW/MFC-L2713DW/MFC-L2715DW/MFC-L2716DW
1. One Touch Buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button assigned to that
number. To access stored One Touch fax and telephone numbers 5-8, press and hold Shift as you press the
button.
2. Function Buttons
Redial/Pause
Press to dial the last number you called. This button also inserts a pause when programming quick dial
numbers or when dialling a number manually.
Hook
Press Hook before dialing to ensure a fax machine answers, and then press Start.
If the machine is in Fax/Tel (F/T) Mode and you pick up the handset of an external telephone during the
F/T ring (pseudo double-rings), press Hook to talk.
WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen
instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi
light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless
access point.
Resolution (for certain models only)
Press to change the Fax resolution.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided
Press to copy on both sides of a sheet of paper.
6
Options
b
a
Fax Only
01/01 12:00AM
□□■□□
d
e
f
g
c
100% Auto
Stack Copies:01
56
9
87
Press to access temporary settings for faxing, scanning, or copying.
3. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Fax Mode, the LCD displays:
a. Date & Time
b. Receive Mode
When you press COPY, the LCD displays:
c. Type of copy
d. Number of copies
e. Quality
f. Contrast
g. Copy ratio
4. Mode Buttons
FAX
Press to switch the machine to Fax Mode.
SCAN
Press to switch the machine to Scan Mode.
COPY
Press to switch the machine to Copy Mode.
5. Menu Buttons
Clear
Press to delete entered data or cancel the current setting.
7
Menu
1
23
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings.
d or c
Press to scroll back or forward through menu selections.
a or b
•Press to scroll up or down through menus and options.
•Press to change the resolution in Fax Mode.
Press to access speed dial numbers.
6. Dial Pad
•Use to dial fax and telephone numbers.
•Use as a keyboard to enter text or characters.
7.
8. Stop/Exit
9. Start
Power On/Off
•Turn the machine on by pressing
•Turn the machine off by pressing and holding . The LCD displays [Shutting Down] and stays on
for a few seconds before turning off. If you have an external telephone or TAD connected, it is always
available.
•Press to stop an operation.
•Press to exit from a menu.
•Press to start sending faxes.
•Press to start copying.
•Press to start scanning documents.
.
DCP-L2531DW/DCP-L2535DW/DCP-L2550DW
1. Power On/Off
•Turn the machine on by pressing
.
8
•Turn the machine off by pressing and holding . The LCD displays [Shutting Down] and stays on
□□■□□
ba
c
d
e
100% Auto
Stack Copies:01
4
56
for a few seconds before turning off.
2. Function Buttons
Copy/Scan Options
Press to access temporary settings for scanning or copying.
WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen
instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi
light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless
access point.
Scan
Press to switch the machine to Scan Mode.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided (for certain models only)
Press to copy on both sides of a sheet of paper.
3. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or Copy Mode, the LCD displays:
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
4. Menu Buttons
Menu
Press to access the Menu for programming your machine settings.
9
Clear
•Press to delete entered data.
•Press to cancel the current setting.
OK
Press to store your machine settings.
a or b
Press to scroll up or down through menus and options.
5. Stop/Exit
•Press to stop an operation.
•Press to exit from a menu.
6. Start
•Press to start copying.
•Press to start scanning documents.
Related Information
• Introduction to Your Brother Machine
10
Home > Introduction to Your Brother Machine > Control Panel Overview
23
65
4
1
Control Panel Overview
Related Models: HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/
MFC-L2771DW
The control panel may vary depending on your model.
1. Near Field Communication (NFC) (HL-L2395DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/
MFC-L2771DW)
If your Android™ device supports the NFC feature, you can print from your device or scan documents to your
device by touching it to the NFC symbol on the control panel.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
3. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. Dial Pad (Numerical buttons)
Press the numbers on the touchpanel to dial telephone or fax numbers, and to enter the number of copies.
5. LED Power Indicator
The LED lights up depending on the machine’s power status.
6.
Power On/Off
•Turn the machine on by pressing .
•Turn the machine off by pressing and holding down . The touchscreen LCD displays [Shutting
Down] and stays on for a few seconds before turning off. If you have an external telephone or TAD
connected, it is always available.
Related Information
• Introduction to Your Brother Machine
11
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
12
3
4
5
6
Touchscreen LCD Overview
Related Models: HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/
MFC-L2771DW
When a Home screen is displayed, press d or c to display the other Home screens.
The Home screen displays the machine's status when the machine is idle. When displayed, this screen indicates
that your machine is ready for the next command.
The available features will vary depending on your model.
1. Date & Time
Displays the date and time set on the machine.
2. Modes
•
•
•[Scan]
•
•[Web]
•
[Fax]
Press to access Fax mode.
[Copy]
Press to access Copy mode.
Press to access Scan mode.
[Secure Print]
Press to access the [Secure Print] option.
Press to connect the Brother machine to an Internet service.
[Apps]
Press to connect the Brother machine to the Brother Apps service.
3.
Toner
Displays the remaining toner life. Press to access the [Toner] menu.
When the Toner cartridge is near the end of life or has a problem, an error icon appears on the Toner
icon.
12
4.[Settings]
0Max
Press to access the [Settings] menu.
If Secure Function Lock or Setting Lock has been turned on, a lock icon appears on the LCD. You must
unlock the machine to use Settings.
5. or
(Wireless Status for wireless models)
Press to configure wireless settings.
If you are using a wireless connection, a four-level indicator in each of the Home screens displays the current
wireless signal strength.
Wireless LAN Disabled
6.[Shortcuts]
Press to create Shortcuts for frequently-used operations, such as sending a fax, making a copy, scanning
and using Web Connect.
•Three Shortcuts screens are available with up to four Shortcuts on each Shortcuts screen. A total of 12
Shortcuts are available.
•To display the other Shortcuts screens, press d or c.
Stored Fax(es)
The number of received faxes in memory appears at the top of the screen.
Press , and then press [Yes] to print the faxes.
Warning icon
13
The warning icon appears when there is an error or maintenance message; press the message area to
view it, and then press to return to Ready Mode.
NOTE
•This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Related Information
• Introduction to Your Brother Machine
14
Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD
How to Navigate the Touchscreen LCD
Related Models: HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/
MFC-L2771DW
Press your finger on the LCD to operate it. To display and access all the options, press dc or ab on the LCD to
scroll through them.
The following steps explain how to navigate through changing a machine setting. In this example, the LCD
Backlight setting is changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.
1. Press ([Settings]).
2. Press [All Settings].
3. Press a or b to display the [General Setup] option, and then press [General Setup].
4. Press a or b to display the [LCD Settings] option, and then press [LCD Settings].
5. Press [Backlight].
15
6. Press [Med].
7. Press .
Related Information
• Introduction to Your Brother Machine
16
Home > Introduction to Your Brother Machine > Settings Screen Overview
Settings Screen Overview
Related Models: HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/
MFC-L2771DW
Press to view the current machine status on the LCD.
Use the Settings menu to access all of your Brother machine's settings.
1. Toner
•Displays the remaining toner life.
•Press to access the [Toner] menu.
2. Tray Setting
Press to change the paper size and paper type settings.
3. Eco Mode
Press to access the [Eco Mode] menu.
4. Network
•Press to set up a network connection.
•A four-level indicator on the screen displays the current wireless signal strength if you are using a
wireless connection.
5. Wi-Fi Direct
Press to set up a Wi-Fi Direct™ network connection.
6. All Settings
Press to access the menu of all machine settings.
Related Information
• Introduction to Your Brother Machine
17
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•(Windows® 7)
Click
•(Windows® 8)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows® 10)
Click
2. Select your machine (where XXXX is the name of your model).
(Start) > All Programs > Brother > Brother Utilities.
> Brother > Brother Utilities.
(if you are using a touch-
3. Choose the operation you want to use.
18
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows®)
19
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother
Software and Drivers (Windows®)
Uninstall the Brother Software and Drivers (Windows®)
1. Do one of the following:
•(Windows® 7)
Click (Start) > All Programs > Brother > Brother Utilities.
•(Windows® 8)
Tap or click
•(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows® 10)
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> Brother > Brother Utilities.
(Brother Utilities) either on the Start screen or the desktop.
(if you are using a touch-
Related Information
• Access Brother Utilities (Windows®)
20
Home > Paper Handling
Paper Handling
• Load Paper
• Paper Settings
• Load Documents
• Unscannable and Unprintable Areas
• Using Special Paper
21
Home > Paper Handling > Load Paper
Load Paper
• Load and Print Using the Paper Tray
• Load and Print Using the Multi‑purpose Tray (MP Tray)
• Load and Print Paper in the Manual Feed Slot
22
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray
Load and Print Using the Paper Tray
• Load Paper in the Paper Tray
23
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