Brother MFC-J835DW, BRTMFCJ825DW, MFC-J825DW User Manual

BASIC USER’S GUIDE

MFC-J825DW MFC-J835DW

Version A

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-J825DW and MFC-J835DW (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Brother numbers

IMPORTANT

Note

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

Note

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Standard <black>

Ink Cartridge Standard <yellow>

Ink Cartridge Standard <cyan> (blue)

Ink Cartridge Standard <magenta> (red)

Ink Cartridge High Yield <black>

Ink Cartridge High Yield <yellow>

Ink Cartridge High Yield <cyan> (blue)

Ink Cartridge High Yield <magenta> (red)

LC71BK (Prints approx. 300 pages)

LC71Y (Prints approx. 300 pages)

LC71C (Prints approx. 300 pages)

LC71M (Prints approx. 300 pages)

LC75BK (Prints approx. 600 pages)

LC75Y (Prints approx. 600 pages)

LC75C (Prints approx. 600 pages)

LC75M (Prints approx. 600 pages)

Premium Plus Glossy Photo Paper

(Letter size / 20 sheets) BP71GLTR

(4"  6" size / 20 sheets) BP71GP

Premium Glossy Photo Paper

(Letter size / 20 sheets) BP61GLL (USA only)

(4"  6" size / 20 sheets) BP61GLP (USA only)

For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

Description Item

Multipurpose Paper - Plain Paper

(Letter size / 500 sheets) BP60MPLTR (USA only)

Matte Inkjet Paper

(Letter size / 25 sheets) BP60ML (USA only)

Plain Inkjet Paper

(Letter size / 100 sheets) BP60PL100 (USA only)

Telephone Line Cord LG3077001 (USA only)

Basic User’s Guide LX8249001 (English for USA and Canada)

LX8249002 (French for Canada)

CD ROM for Windows

& Mac

LX8265001 (MFC-J825DW)

LX8291001 (MFC-J835DW)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

User's Guides and where do I find it?

Which manual? What's in it? Where is it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and software for the operating system and connection type you are using.

Basic User's Guide Learn the basic Fax, Copy, Scan and

PhotoCapture Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User's Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software User's Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™, Remote Setup, PC-Fax, Disc Print, Web Services (Scan), and using the Brother ControlCenter utility.

Network Glossary This Guide provides basic information about

advanced network features of Brother machines along with explanations about general networking and common terms.

Printed / In the box

PDF file / CD-ROM

Network User's Guide This Guide provides useful information about

wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Mobile Print/Scan Guide This Guide provides useful information about

printing data from your mobile phone and transmitting scanned data from the Brother machine to your mobile phone.

Web Connect Guide This Guide provides useful information about

accessing internet services from the Brother machine, as well as downloading images, printing data and uploading files directly from internet services.

Visit us at http://solutions.brother.com/.

PDF file / CD-ROM

PDF file / Brother Solutions Center

(BASIC USER’S GUIDE)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide,

Network User’s Guide, and Network Glossary ...................................................2

Viewing Documentation ................................................................................... 2

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

LCD Touchscreen............................................................................................ 8

Status LED ...................................................................................................... 9

Basic Operations ............................................................................................. 9

2 Loading paper 10

Loading paper and other print media...................................................................10

Loading envelopes and postcards.................................................................13

Loading photo paper......................................................................................14

Printable area ................................................................................................ 17

Paper settings......................................................................................................18

Paper Type ....................................................................................................18

Paper Size.....................................................................................................18

Acceptable paper and other print media..............................................................19

Recommended print media ...........................................................................19

Handling and using print media.....................................................................20

Choosing the right print media.......................................................................21

)................................................................ 4

3 Loading documents 23

How to load documents .......................................................................................23

Using the ADF ...............................................................................................23

Using the scanner glass ................................................................................ 24

Unscannable area .........................................................................................25

4 Sending a fax 26

How to send a fax ................................................................................................ 26

Stop faxing..................................................................................................... 28

Setting scanner glass size for faxing .............................................................28

Color fax transmission ...................................................................................28

Canceling a fax in progress ........................................................................... 28

How to preview an outgoing fax ....................................................................28

Transmission Verification Report...................................................................29

vii

5 Receiving a fax 30

Receive Modes....................................................................................................30

Choose the correct Receive Mode ................................................................30

Using Receive Modes..........................................................................................32

Fax Only ........................................................................................................ 32

Fax/Tel...........................................................................................................32

Manual...........................................................................................................32

External TAD ................................................................................................. 32

Receive Mode settings ........................................................................................33

Ring Delay .....................................................................................................33

F/T Ring Time (Fax/Tel mode only)...............................................................33

Easy Receive................................................................................................. 34

Fax Preview (Black & White only)........................................................................34

How to preview a received fax....................................................................... 34

Turning off Fax Preview.................................................................................36

6 Telephone services and external devices 37

Telephone services..............................................................................................37

Voice Mail ......................................................................................................37

Distinctive Ring ..............................................................................................38

Connecting an external TAD (telephone answering device)................................40

Connections...................................................................................................41

Recording an outgoing message (OGM) on an external TAD.......................41

Multi-line connections (PBX) .........................................................................42

External and extension telephones......................................................................42

Connecting an external or extension telephone ............................................42

Using external and extension telephones......................................................43

Using a non-Brother cordless external telephone .........................................43

Using remote codes.......................................................................................43

7 Dialing and storing numbers 45

How to dial ...........................................................................................................45

Manual dialing ...............................................................................................45

Speed Dialing ................................................................................................45

Fax Redial .....................................................................................................45

Storing numbers .................................................................................................. 46

Storing a pause .............................................................................................46

Storing Speed Dial numbers..........................................................................46

Changing Speed Dial names or numbers......................................................47

8 Making copies 48

How to copy .........................................................................................................48

Stop copying ..................................................................................................48

Copy settings................................................................................................. 49

Paper Options................................................................................................49

viii

9 PhotoCapture Center™: Printing photos from a memory card or

USB Flash memory drive 50

PhotoCapture Center™ operations (PHOTO mode) ...........................................50

Using a memory card or USB Flash memory drive ....................................... 50

Getting started ..................................................................................................... 51

Print Images.........................................................................................................53

View Photos................................................................................................... 53

PhotoCapture Center™ print settings .................................................................. 54

How to scan to a memory card or USB Flash memory drive............................... 54

10 How to print from a computer 56

Printing a document............................................................................................. 56

11 How to scan to a computer 57

Scanning a document..........................................................................................57

Scanning using the SCAN key.............................................................................57

Scanning using a scanner driver .........................................................................58

Scanning using the ControlCenter.......................................................................58

12 How to print on a Disc (CD/DVD/BD) 59

Overview.............................................................................................................. 59

How to load a Disc (CD/DVD/BD)........................................................................59

A Routine maintenance 61

Replacing the ink cartridges ................................................................................61

Cleaning and checking the machine....................................................................64

Cleaning the scanner.....................................................................................64

Cleaning the print head .................................................................................65

Checking the print quality .............................................................................. 65

Checking the print alignment ......................................................................... 66

B Troubleshooting 67

Error and Maintenance messages.......................................................................67

Error animation .............................................................................................. 75

Transferring your faxes or Fax Journal report ...............................................75

Document jam .............................................................................................. 76

Printer jam or paper jam................................................................................77

Disc Jam........................................................................................................83

Troubleshooting ..................................................................................................86

If you are having difficulty with your machine ................................................ 86

Dial Tone ......................................................................................................96

Telephone line interference / VoIP ................................................................96

Machine Information ............................................................................................ 97

Checking the serial number ........................................................................... 97

Reset functions .............................................................................................. 97

How to reset the machine.............................................................................. 97

C Menu and features 98

On-screen programming......................................................................................98

Menu table ...........................................................................................................99

Entering Text ..................................................................................................... 122

Inserting spaces ......................................................................................... 122

Making corrections ......................................................................................122

Repeating letters .........................................................................................122

D Specifications 123

General ..............................................................................................................123

Print media.........................................................................................................125

Fax.....................................................................................................................126

Copy ..................................................................................................................127

PhotoCapture Center™ .....................................................................................128

PictBridge .......................................................................................................... 129

Scanner .............................................................................................................130

Printer ................................................................................................................131

Interfaces ........................................................................................................... 132

Computer requirements .....................................................................................133

Consumable items ............................................................................................. 134

Network (LAN) ...................................................................................................135

EIndex 136

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

IMPORTANT NOTE Memory storage Volume Settings Automatic Daylight Saving Time Sleep Mode LCD screen Mode Timer

2 Security features

Memory Security

3Sending a fax

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

8 PhotoCapture Center™:

Printing photos from a memory card or USB Flash memory drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling overview

5 Dialing and storing numbers

Voice operations Additional dialing operations Additional ways to store numbers

6Printing reports

Fax reports Reports

7 Making copies

Copy settings

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

xii

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control panel or on the computer screen.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier New

Text in Courier New font identifies messages on the LCD of the machine.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Chapter 1

Note

Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced features for Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network. When you are ready to learn detailed information about these operations, read the

Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary that are on the CD-ROM.

Viewing Documentation 1

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click Documentation. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

Viewing Documentation (Windows

To view the documentation, from the Start menu, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below:

) 1

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click

start.exe.

Viewing Documentation (Macintosh)

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon. c Double-click your language folder. d Double-click top.pdf. If the country

screen appears, choose your country.

General information

Note

e After the list of User’s Guides appears,

choose the guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

 ControlCenter

 Network Scanning

ScanSoft™ PaperPort™12SE with OCR How-to-Guides

(Windows

 The complete ScanSoft™

PaperPort™12SE with OCR How-toGuides can be viewed from the Help selection in the ScanSoft™ PaperPort™12SE application.

users)

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

Basic setup instructions uuQuick Setup Guide

If your wireless access point or router supports Wi-Fi Protected Setup or AOSS™ uuQuick Setup Guide

Network setup uuNetwork User’s Guide

Presto! PageManager User’s Guide (Macintosh users)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

Chapter 1

Accessing Brother Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers uu page i and on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

 To visit our Web site for genuine Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you are finished, click Exit.

)

 To access our Web site

(http://www.brother.com/ Brother Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

), click

) for

), click

Accessing Brother

General information

Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install NewSoft CD

Labeler, click NewSoft CD Labeler.

 To download and install Presto!

PageManager, click Presto! PageManager.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our Web site for genuine Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

Control panel overview 1

The MFC-J825DW and MFC-J835DW have the same control panel keys.

1 Mode keys:

 FAX

Lets you access FAX mode.

 SCAN

Lets you access SCAN mode.

 COPY

Lets you access COPY mode.

 PHOTO

Lets you access PHOTO mode.



Lets you return to Ready mode.

2 Telephone keys:

 Redial/Pause

Redials the last 30 numbers called. It also inserts a pause when dialing numbers.

 Hook

Press before dialing when you want to listen to make sure a fax machine has answered, and then press Black Start or Color Start.

Also, press this key after picking up the handset of the external telephone during the F/T pseudo/double-ring.

3 Start keys:

 Black Start

Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scan setting in the ControlCenter software).

 Color Start

Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scan setting in the ControlCenter software).

General information

Note

4 Stop/Exit

Stops an operation or exits the menu.

5Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

6 LCD (Liquid Crystal Display)

This is a Touchscreen LCD. You can access the menus and options by pressing buttons displayed on the screen.

Also, you can adjust the angle of the LCD screen by lifting it.

7 On/Off

You can turn the machine on and off.

Press On/Off to turn the machine on.

Press and hold down On/Off to turn the

machine off. The LCD will show Shutting Down and will stay on for a few seconds before going off.

If you have connected an external telephone or TAD, it is always available.

If you turn the machine off, it will still periodically clean the print head to maintain print quality. To prolong print head life, provide the best ink cartridge economy, and maintain print quality, you should keep your machine connected to the power at all times.

Most of the illustrations in this User’s Guide show the MFC-J825DW.

Chapter 1

Note

21 43 5

711

LCD Touchscreen 1

The LCD shows the current machine status when the machine is idle.

1 Current Receive Mode

Lets you see the current receive mode.

 Fax (Fax Only)  F/T (Fax/Tel)  TAD (External TAD)  Mnl (Manual)

When the Distinctive Ring feature is turned on, the LCD shows D/R. For details, see Distinctive Ring uu page 38.

2 Fax Preview

Lets you preview received faxes.

6 Ink indicator

Lets you see the available ink volume. Also, lets you access the Ink menu.

7 Wireless Status

A four level indicator shows the current wireless signal strength if you are using a wireless connection.

0Max

8 Menu

Lets you access the main menu.

9 Disc

Lets you print on printable media, including CD-R/RW, DVD-R/RW and Blu-ray Disc™. (uuSoftware User’s Guide: Printing on a Disc)

10 Web

Lets you connect the Brother machine to an internet service. For details uuWeb Connect Guide.

11 New Fax

When Fax Preview is set to On, you can see how many new faxes you have received.

The warning icon appears when there is an error or maintenance message. For

details, see Error and Maintenance messages uu page 67.

3 Faxes in memory

Shows how many received faxes are in the memory.

4 Call History

Lets you view a list of outgoing calls and the Caller ID history.

Also, lets you fax the number you have chosen from the lists.

5 Speed Dial

Lets you set up Speed Dial and Group numbers.

Also, you can search for the number you want to dial.

General information

IMPORTANT

Note

Status LED 1

When you turn the machine on, the status LED lights up. When the memory card or USB Flash memory drive is being read or written to, the status LED blinks.

When the machine is in Sleep Mode, the status LED will be off.

b Press a or b to display

Initial Setup.

c Press Initial Setup. d Press a or b to display Receive Mode.

Basic Operations 1

To operate the Touchscreen use your finger to press the Menu or option button directly on the Touchscreen. To display and access all the screen menus or options in a setting, press dc or ab to scroll through them.

DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example the Receive mode setting is changed from Fax Only to Fax/Tel.

e Press Receive Mode. f Press Fax/Tel.

Press to go back to the previous level.

g Press Stop/Exit.

a Press Menu.

Note

Loading paper 2

Loading paper and other print media

To print on Photo (4"  6") or Photo L (3.5"  5") paper, you must use the photo bypass tray. (See Loading photo paper uu page 14.)

Load only one size of paper and one type of paper in the paper tray at any one time.

a Pull the paper tray completely out of the

machine.

b Lift the output paper tray cover (1).

c With both hands, gently press and slide

the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.

If the paper support flap (1) is open, close it, and then close the paper support (2).

Note

When you are using Legal size paper,

Note

IMPORTANT

Note

press and hold the universal guide release button (1) as you slide out the front of the paper tray.

Loading paper

e Gently put the paper into the paper tray

print side down and top edge in first. Check that the paper is flat in the tray.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled or wrinkled.

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

When there are only a few sheets of paper left in the paper tray, the machine may start to misfeed. Load at least 10 sheets of paper in the paper tray.

Chapter 2

IMPORTANT

f Gently adjust the paper side guides (1)

to fit the paper using both hands. Make sure the paper side guides touch the sides of the paper.

g Close the output paper tray cover.

i While holding the paper tray in place,

pull out the paper support (1) until it clicks, and then unfold the paper support flap (2).

DO NOT use the paper support flap for Legal size paper.

h Slowly push the paper tray completely

into the machine.

Loading paper

IMPORTANT

Loading envelopes and postcards 2

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use any of the following types of envelopes, as they will cause paper feed problems:

• That are of a baggy construction.

• That have windows.

Loading envelopes and postcards 2

a Before loading, press the corners and

sides of envelopes or postcards to make them as flat as possible.

If envelopes or postcards are “doublefeeding,” put one envelope or postcard in the paper tray at a time.

• That are embossed (have raised writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Glue Double flaps

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Chapter 2

Note

b Put envelopes or postcards in the paper

tray with the address side down and the leading edge in first as shown in the illustration. Using both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or postcards.

c Select Reverse Print in the printer

driver’s dialog box, and then adjust the size and margin in your application. uuSoftware User’s Guide: Printing

(Windows

uuSoftware User’s Guide: Printing and Faxing (Macintosh)

Loading photo paper 2

In Canada, the photo bypass tray is called the photo paper tray.

Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo (4"  6") and Photo L (3.5"  5") size paper. When you use the photo bypass tray, you do not have to take out the paper that is in the tray beneath it. (For the maximum number of photo cards you can load, see Paper weight, thickness and capacity uu page 22.)

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If you have problems printing on envelopes with the flap on the short edge, try the following:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

a Squeeze the blue photo bypass tray

release button (1) using your right index finger and thumb and push the photo bypass tray forward until it clicks into the

photo printing position (2).

Photo Bypass Tray

b Press and slide the paper side

Note

guides (1) and paper length guide (2) to fit the paper size.

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• Always make sure that the paper is not curled or wrinkled.

c Put the photo paper into the photo

bypass tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper. Check that the paper is flat in the tray.

• The Photo indicator confirms that the photo bypass tray is in the Photo printing position. The A4/LTR indicator confirms that the photo bypass tray is in the Normal printing position.

Chapter 2

IMPORTANT

d When you have finished printing photos

return the photo bypass tray to the Normal printing position. If you do not, you will get a No Paper Fed error when you use Letter or Legal size paper.

Squeeze the blue photo bypass tray release button (1) using your right index finger and thumb and pull the photo bypass tray back until it clicks (2).

If you do not return the photo bypass tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper.

Photo Bypass Tray in the Normal

printing position

Photo Bypass Tray in the Photo printing position

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