Please complete the following information for future
reference:
Model Number: MFC-J825DW
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Product Safety GuideRead this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup GuideFollow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Basic User's GuideLearn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Advanced User's GuideLearn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
Software User's GuideFollow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, Disc Print, Web
Services (Scan), and using the Brother
ControlCenter utility.
Network GlossaryThis Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
PDF file / CD-ROM
PDF file / CD-ROM
Network User's GuideThis Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
Mobile Print/Scan GuideThis Guide provides useful information about
printing data from your mobile phone and
transmitting scanned data from the Brother
machine to your mobile phone.
1
Visit us at http://solutions.brother.com/.
PDF file / CD-ROM
PDF file / Brother
Solutions Center
1
i
Table of Contents
(BASIC USER’S GUIDE)
1General information1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation .................................... 1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ...................................................1
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1General setup
IMPORTANT NOTE
Memory storage
Automatic Daylight Saving Time
(MFC-J825DW only)
Sleep Mode
Auto Power Down
(DCP-J925DW only)
LCD display
Mode Timer (MFC-J825DW only)
Voice operations
Additional dialling operations
Additional ways to store numbers
6Printing reports
Fax reports (MFC-J825DW only)
Reports
Cleaning and checking the machine
Packing and shipping the machine
BGlossary
CIndex
vi
General information1
1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
1
Notes tell you how you should
respond to a situation that may arise
1
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shocks.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Accessing the
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide, and Network
Glossary
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features of the Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax, and Network. When you
are ready to learn detailed information about
these operations, you can read the
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide, and
Network Glossary that are on the CD-ROM.
Viewing Documentation1
1
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Viewing Documentation
®
(Windows
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs list, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
)1
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
1
Chapter 1
Note
Note
If the Brother screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
start.exe.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
d Double-click top.pdf. If the country
screen appears, choose your country.
e After the list of User's Guides appears,
choose the guide you want to read.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows
®
users)
d Click Documentation.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User's Guides appears,
choose the guide you want to read.
Viewing Documentation
(Macintosh)
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
section in the ScanSoft™
PaperPort™12SE application.
Redials the last 30 numbers called. It also
inserts a pause when dialling.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T Ring (fast
double-ring).
Also, when connected to a PBX, you can
use this key to gain access to an outside
line or to transfer a call to another
extension.
3Start keys:
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the scan setting in the
ControlCenter software).
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scan setting in the
ControlCenter software).
4
General information
54
23
1
4 Stop/Exit
Stops an operation or exits the menu.
5Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
6LCD (Liquid Crystal Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
Also, you can adjust the angle of the LCD by
lifting it.
7
You can turn the machine on and off.
Press to turn the machine on.
Press and hold down to turn the machine
off. The LCD will show Shutting Down and
will stay on for a few seconds before going off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off using the
button, it will still periodically clean the print
head to maintain print quality. To prolong print
head life, provide the best ink cartridge
economy, and maintain print quality, you
should keep your machine connected to the
power at all times.
5
Chapter 1
21435
710
6
89
LCD screen indications1
The LCD shows the current machine status
when the machine is idle.
1Current Receive Mode
Lets you see the current receive mode.
Fax (Fax Only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
7Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
0Max
8Menu
Lets you access the main menu.
9Disc
Lets you print on printable media, including
CD-R/RW, DVD-R/RW and Blu-ray Disc™.
(uuSoftware User’s Guide: Printing on a Disc)
10 New Fax(es)
When Fax Preview is set to On, you can see
how many new faxes you have received.
The warning icon appears when there is
an error or maintenance message. For
details, see Error and Maintenance messagesuu page 67.
2Fax Preview
Lets you preview received faxes.
3Faxes in memory
Shows how many received faxes are in the
memory.
4Call History
Lets you view a list of outgoing calls and the
Caller ID history.
Also, lets you fax the number you have chosen
from the lists.
5Speed Dial
Lets you set up Speed Dial and Group
numbers.
Also, you can search for the number you want
to dial.
6Ink indicator
Lets you see the available ink volume.
Also, lets you access the Ink menu.
Status LED1
When you turn the machine on, the status
LED lights up.
When the memory card or USB Flash
memory drive is being read or written to, the
status LED blinks.
When the machine is in Sleep Mode, the
status LED will be off.
6
Basic Operations1
Note
General information
To operate the Touchscreen, use your finger
to press the Menu or option button directly on
the Touchscreen. To display and access all
the screen menus or options in a setting,
press dc or ab to scroll through them.
The following steps show how to change a
setting in the machine. In this example the
Receive mode setting is changed from
Fax Only to Fax/Tel.
a Press Menu.
b Press a or b to display
Initial Setup.
Press to go back to the previous
level if necessary.
g Press Stop/Exit.
1
c Press Initial Setup.
d Press a or b to display Receive Mode.
e Press Receive Mode.
f Press Fax/Tel.
7
Chapter 1
Volume Settings1
Ring Volume1
You can choose a range of ring volume
levels, from High to Off. The machine will
keep your new default setting until you
change it.
Setting the Ring Volume from the
menu
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Volume.
Beeper Volume1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax.
You can choose a range of beeper volume
levels, from High to Off.
a Press Menu.
b Press a or b to display
1
General Setup.
c Press General Setup.
d Press a or b to display Volume.
e Press Volume.
f Press Beeper.
g Press Low, Med, High or Off.
e Press Volume.
f Press Ring.
g Press Low, Med, High or Off.
h Press Stop/Exit.
h Press Stop/Exit.
8
General information
Speaker Volume1
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Volume.
e Press Volume.
f Press Speaker.
g Press Low, Med, High or Off.
h Press Stop/Exit.
LCD display1
1
Setting the backlight
brightness1
If you are having difficulty reading the LCD,
try changing the brightness setting.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display LCD Settings.
e Press LCD Settings.
f Press Backlight.
g Press Light, Med or Dark.
h Press Stop/Exit.
9
2
Note
Note
Loading paper2
Loading paper and
other print media
To print on Photo (10 15 cm) or Photo L
(89 127 mm) paper, you must use the
photo paper tray. (See Loading photo paperuu page 14.)
Load only one size of paper and one type of
paper in the paper tray at any one time.
a Pull the paper tray completely out of the
machine.
b Lift the output paper tray cover (1).
2
1
c With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
If the paper support flap (1) is open, close
it, and then close the paper support (2).
1
10
1
3
2
2
3
d Fan the stack of paper well to avoid
Note
IMPORTANT
Note
paper jams and misfeeds.
Always make sure that the paper is not
curled or wrinkled.
Loading paper
When there are only a few sheets of paper
left in the paper tray, the machine may
start to misfeed. Load at least 10 sheets of
paper in the paper tray.
f Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
2
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
g Close the output paper tray cover.
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
11
Chapter 2
IMPORTANT
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
Loading envelopes and
postcards2
About envelopes2
Use envelopes that weigh between 80 to
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
2
.
• That are of a baggy construction.
• That have windows.
2
writing on them).
• That have clasps or staples.
• That are embossed (have raised
1
• That are pre-printed on the inside.
GlueDouble flaps
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
12
Loading paper
IMPORTANT
Loading envelopes and postcards2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
If envelopes or postcards are “doublefeeding”, put one envelope or postcard in
the paper tray at a time.
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first as shown in the illustration. Using
both hands, gently press and slide the
paper side guides (1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
1
2
2
13
Chapter 2
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
Loading photo paper2
2
Use the photo paper tray which has been
assembled on the top of the output paper tray
cover, to print on Photo (10 15 cm) and
Photo L (89 127 mm) size paper. When you
use the photo paper tray, you do not have to
take out the paper that is in the tray beneath
it. (For the maximum number of photo cards
you can load, see Paper weight, thickness and capacityuu page 22.)
a Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and push the photo
paper tray forward until it clicks into the
photo printing position (2).
c Select Reverse Print in the printer
driver’s dialogue box and then adjust the
size and margin in your application.
uuSoftware User’s Guide: Printing
(Windows
uuSoftware User’s Guide: Printing and
Faxing (Macintosh)
®
)
1
2
14
b Press and slide the paper side
Note
guides (1) and paper length guide (2) to
fit the paper size.
Loading paper
• Always make sure that the paper is not
curled or wrinkled.
2
1
c Put the photo paper into the photo paper
tray and gently adjust the paper side
guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Check that the paper is flat in the tray.
• The Photo indicator confirms that the
photo paper tray is in the Photo printing
position. The A4/LTR indicator confirms
that the photo paper tray is in the Normal
printing position.
2
15
Chapter 2
IMPORTANT
d When you have finished printing photos
return the photo paper tray to the
Normal printing position. If you do not,
you will get a No Paper Fed error
when using A4 sized paper.
Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and pull the photo
paper tray back until it clicks (2).
1
If you do not return the photo paper tray to
the Normal printing position after printing
photos, you will get a No Paper Fed
error when you use cut sheet paper.
Photo paper tray in the normal printing
position
2
Photo paper tray in the photo printing
position
16
Loading paper
Note
3
4
1
2
3
4
1
2
Printable area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
The Borderless feature is not available for envelopes and duplex printing.
17
Chapter 2
Note
Paper settings2
Paper Type2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Paper Type.
e Press Paper Type.
f Press Plain Paper, Inkjet Paper,
Brother BP71, Brother BP61,
Other Glossy or Transparency.
Paper Size2
You can use four sizes of paper for printing
copies: A4, A5, Letter and 10 15 cm and
two sizes for printing faxes: A4 and Letter.
When you change the size of paper you load
in the machine, you will need to change the
paper size setting at the same time so your
machine can fit an incoming fax on the page.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Paper Size.
e Press Paper Size.
f Press A4, A5, 10x15cm or Letter.
g Press Stop/Exit.
The machine ejects paper with printed
surfaces face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
g Press Stop/Exit.
18
Loading paper
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper that is loaded in
the tray.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Typeuu page 18.)
Recommended print media2
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using “3M Transparency
Film” when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP71GA4
A4 Inkjet (Matte)BP60MA
10 15 cm Glossy
Photo
BP71GP
2
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When printing on to transparencies, load
one extra sheet in the paper tray.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
19
Chapter 2
IMPORTANT
1
1
Handling and using print
media2
Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Paper capacity of the output paper
tray cover
Up to 50 sheets of 80 g/m2 A4 paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
2
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
12 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Short grain paper
20
Loading paper
Choosing the right print media2
Paper type and size for each operation2
Paper TypePaper SizeUsage
FaxCopy
Cut SheetA4
Letter
Executive
JIS B5
A5
A6
Cards
Postcard 1
Postcard 2
(Double)
210
297 mm (8.3 11.7 in.)
279.4 mm (8 1/2 11 in.)
215.9
267 mm (7 1/4 10 1/2 in.)
184
257 mm (7.2 10.1 in.)
182
148
210 mm (5.8 8.3 in.)
148 mm (4.1 5.8 in.)
105
15 cm (4 6 in.)
10
127 mm (3 1/2 5 in.)
89
18 cm (5 7 in.)
13
127
203 mm (5 8 in.)
148 mm (3.9 5.8 in.)
100
200 mm (5.8 7.9 in.)
148
YesYesYesYes
YesYesYesYes
––– Yes
––– User
–Yes–Yes
––– Yes
–YesYesYes
––– Yes
––YesYes
––– Yes
––– User
––– User
Photo
Capture
2
Printer
Defined
Defined
Defined
EnvelopesC5 Envelope
DL Envelope
COM-10
Monarch
Y4 Envelope
Transparencies
A4
Letter
A5
229 mm (6.4 9 in.)
162
220 mm (4.3 8.7 in.)
110
241 mm (4 1/8 9 1/2 in.)
105
191 mm (3 7/8 7 1/2 in.)
98
235 mm (4.1 9.3 in.)
105
297 mm (8.3 11.7 in.)
210
279.4 mm (8 1/2 11 in.)
215.9
210 mm (5.8 8.3 in.)
148
––– Yes
––– Yes
––– Yes
––– Yes
––– User
Defined
–Yes–Yes
–Yes–Yes
–Yes–Yes
21
Chapter 2
Paper weight, thickness and capacity2
Paper TypeWeightThicknessNo. of
sheets
Cut SheetPlain Paper
64 to 120 g/m
2
0.08 to 0.15 mm
100
1
Inkjet Paper
Glossy Paper
CardsPhoto Card
Index Card
Postcard
Envelopes
64 to 200 g/m
Up to 220 g/m
Up to 220 g/m
Up to 120 g/m
Up to 200 g/m
75 to 95 g/m
2
2
2
2
2
2
0.08 to 0.25 mm20
Up to 0.25 mm
Up to 0.25 mm
20
20
Up to 0.15 mm30
Up to 0.25 mm30
Up to 0.52 mm10
Transparencies––10
1
Up to 100 sheets of 80 g/m2paper.
2
For Photo 10 15 cm paper and Photo L 89 127 mm paper, use the photo paper tray. (See Loading photo paper uu page 14.)
3
BP71 (260 g/m2) paper is especially designed for Brother inkjet machines.
23
23
22
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