Brother MFC-J475DW, MFC-J470DW User Manual

Basic User’s Guide
MFC-J470DW MFC-J475DW
Version 0
ARL/ASA/NZ
If you need to contact Customer Service
Please complete the following information for future reference:
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2013 Brother Industries, Ltd. All rights reserved.

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your machine
and installing the drivers and software for the operating system and connection type you are using.
Basic User’s Guide Learn the basic Fax, Copy and Scan operations and
how to replace consumables. See troubleshooting tips.
Advanced User’s Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and performing routine maintenance.
Software and Network User’s Guide
This Guide provides instructions for Scanning, Printing, PC-Fax and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.
Printed / In the box
Printed / In the box
Printed / In the box
PDF file / CD-ROM
HTML file/CD-ROM
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.
AirPrint Guide This Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
Google Cloud Print Guide
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.
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Visit us at http://solutions.brother.com/.
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
PDF file / Brother Solutions Center
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i

Table of Contents

(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide and Software and
Network User’s Guide.........................................................................................2
Viewing User’s Guides ....................................................................................2
How to access Guides for Advanced Features...................................................... 4
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD screen indications....................................................................................8
Basic Operations .............................................................................................8
Volume Settings..................................................................................................... 9
Ring Volume ....................................................................................................9
Beeper Volume................................................................................................9
Speaker Volume............................................................................................10
LCD display .........................................................................................................10
Setting the backlight brightness..................................................................... 10
®
8) .............................................................2
®
)................................................................ 5
2 Loading paper 11
Loading paper and other print media...................................................................11
Loading envelopes ........................................................................................14
Unprintable area ............................................................................................ 16
Paper settings......................................................................................................17
Paper Type....................................................................................................17
Paper Size.....................................................................................................17
Acceptable paper and other print media..............................................................18
Recommended print media ...........................................................................18
Handling and using print media.....................................................................18
Choosing the right print media.......................................................................20
3 Loading documents 21
How to load documents ....................................................................................... 21
Using the ADF ............................................................................................... 21
Using the scanner glass ................................................................................22
Unscannable area .........................................................................................23
ii
4 Sending a fax 24
How to send a fax................................................................................................24
Stop faxing..................................................................................................... 25
Setting scanner glass size for faxing.............................................................25
Colour fax transmission .................................................................................25
Cancelling a fax in progress .......................................................................... 26
Transmission Verification Report...................................................................26
5 Receiving a fax 27
Receive Modes....................................................................................................27
Choose the Receive Mode .................................................................................. 27
Using Receive Modes..........................................................................................29
Fax Only ........................................................................................................ 29
Fax/Tel...........................................................................................................29
Manual...........................................................................................................29
External TAD ................................................................................................. 29
Receive Mode settings ........................................................................................30
Ring Delay .....................................................................................................30
F/T Ring Time (Fax/Tel mode only)...............................................................30
Fax Detect ..................................................................................................... 31
6 Telephone and external devices 32
Voice operations..................................................................................................32
Tone or Pulse (Not Available for New Zealand) ............................................32
Fax/Tel mode................................................................................................. 32
Telephone Service for Australia...........................................................................32
Distinctive Ring ..............................................................................................32
Caller ID.........................................................................................................34
How Does the Caller ID Work?...................................................................... 34
The Caller ID is Stored in Your Machine Memory ......................................... 34
Telephone Service for New Zealand ...................................................................35
FaxAbility ....................................................................................................... 35
Caller ID.........................................................................................................36
How Does the Caller ID Work?...................................................................... 37
Telephone Service for Some Countries...............................................................37
Distinctive Ring (For Singapore and Hong Kong)..........................................37
Caller ID (For Singapore and Hong Kong) ....................................................38
Voice over Internet Protocol (VoIP) ..................................................................... 39
Connecting an external TAD (telephone answering device)................................40
Connection settings.......................................................................................41
Recording an outgoing message (OGM) on an external TAD.......................41
Multi-line connections (PABX) ....................................................................... 41
External and extension telephones......................................................................42
Connecting an external or extension telephone ............................................42
Operation from external and extension telephones.......................................42
Using a cordless external telephone ............................................................. 42
Using remote codes.......................................................................................43
iii
7 Dialling and storing numbers 44
How to dial ...........................................................................................................44
Manual dialling...............................................................................................44
Speed Dialling ...............................................................................................44
Fax Redial .....................................................................................................45
Additional Dialling Operations..............................................................................45
Outgoing Call history ..................................................................................... 45
Caller ID history .............................................................................................46
Storing numbers ..................................................................................................47
Storing a pause .............................................................................................47
Storing Speed Dial numbers..........................................................................47
Changing or deleting Speed Dial names or numbers....................................48
8 Making copies 49
How to copy .........................................................................................................49
Stop copying ..................................................................................................49
Copy options........................................................................................................50
Paper Type....................................................................................................50
Paper Size.....................................................................................................50
9 How to print from a computer 51
Printing a document............................................................................................. 51
10 How to scan to a computer 52
Before scanning...................................................................................................52
Scanning a document as a PDF file using ControlCenter4 (Windows
How to change the machine’s SCAN mode settings for PDF scanning ..............56
How to scan a document as a PDF file using the control panel ....................58
®
) .............53
A Routine maintenance 59
Replacing the ink cartridges ................................................................................59
Cleaning and checking the machine....................................................................62
Cleaning the scanner glass ...........................................................................62
Cleaning the print head .................................................................................63
Checking the print quality ..............................................................................63
Checking the print alignment.........................................................................64
Setting the date and time.....................................................................................65
iv
B Troubleshooting 66
Identifying your problem ......................................................................................66
Error and maintenance messages.......................................................................68
Error animations ............................................................................................ 77
Transferring your faxes or Fax Journal report ...............................................77
Document jam .............................................................................................. 78
Printer jam or paper jam................................................................................80
If you are having difficulty with your machine ...................................................... 86
Dial Tone detection........................................................................................97
Telephone line interference / VoIP ................................................................97
Machine Information ............................................................................................ 98
Checking the serial number........................................................................... 98
Checking the firmware version ...................................................................... 98
Reset functions ..............................................................................................98
How to reset the machine.............................................................................. 99
C Settings and features tables 100
Using the Settings tables ................................................................................... 100
Menu table.........................................................................................................101
Entering Text .....................................................................................................118
Inserting spaces ......................................................................................... 118
Making corrections ...................................................................................... 118
Repeating letters .........................................................................................118
Special characters and symbols..................................................................119
D Specifications 120
General..............................................................................................................120
Print media.........................................................................................................122
Fax..................................................................................................................... 123
Copy ..................................................................................................................124
Scanner .............................................................................................................125
Printer ................................................................................................................126
Interfaces ........................................................................................................... 127
Network..............................................................................................................128
Computer requirements.....................................................................................129
Consumable items .............................................................................................130
EIndex 131
v
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory Storage Setting Daylight Saving Time (MFC models) Sleep Mode Auto Power Off (DCP model) LCD Mode Timer (MFC models)
2 Security features
(MFC models)
TX Lock
3 Sending a fax (MFC models)
Additional sending options Additional sending operations
4 Receiving a fax
(MFC models)
B Glossary
CIndex
Memory Receive (Monochrome only) Additional receiving operations
5 Dialling and storing numbers
(MFC models)
Additional dialling operations Additional ways to store numbers
6 Printing reports
Fax reports (MFC models) Reports
7 Making copies
Copy options
A Routine maintenance
Cleaning and checking the machine Packing and shipping the machine
vi

General information 1

1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
1
WARNING
1
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies
specific buttons on the machine’s control panel, or on the computer screen.
Italics Italicized typeface
emphasizes an important point or refers you to a related topic.
Courier New
Text in the Courier New font identifies messages on the LCD of the machine.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shocks.
1
Chapter 1
Accessing Brother Utilities (Windows
If you are using a PC or tablet running Windows
either by tapping the screen or by clicking with your mouse.
After the printer driver is installed,
Start screen and the desktop.
a Tap or click Brother Utilities either on
®
8, you can make your selections
(Brother Utilities) appears on both the
the Start screen or the desktop.
®
8) 1

Accessing the Advanced User’s Guide and Software and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Fax, Copy, Printer, Scanner, PC-Fax, and Network features. When you are ready to learn detailed information about these operations, you can read the Advanced User’s Guide and Software and Network User’s Guide in HTML format that are on the CD-ROM.

Viewing User’s Guides 1

1
b Select your machine.
(Windows®) 1
(Windows®XP/Windows Vista®/Windows®7/ Windows Server 2008/Windows Server
To view the documentation, from
(Start), All Programs, select Brother,
MFC-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.
(Windows
Click (Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.
If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions:
®
®
2003/Windows Server®
®
2008 R2)
8/Windows Server® 2012)
c Choose the function you want to use.
2
General information
NOTE
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
If the Brother screen does not appear, go to Computer or My Computer. (For
Windows
Click (File Explorer) on the
taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click start.exe.
®
8 and Windows Server® 2012:
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
(Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM drive. The following window will appear.
b Double-click the User’s Guides icon. c Select your model and language if
needed.
1
d Click User’s Guides. e Click PDF/HTML documents. If the
country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.
d Click User’s Guides. If the country
screen appears, choose your country.
e After the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software and Network User’s Guide
Scan
ControlCenter
Nuance™ PaperPort™ 12SE How-to-Guides
(Windows (Not available in Hong Kong)
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from the Help section in the PaperPort™ 12SE application.
®
)
3
Chapter 1
NOTE
Presto! PageManager User’s Guide
(Windows
®
)
(Hong Kong only)
Instructions for scanning directly from
Presto! PageManager. The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
Presto! PageManager User’s Guide (Macintosh)
Presto! PageManager must be downloaded and installed before use. For more information, see Accessing Brother Support (Macintosh) on page 5.
The complete Presto! PageManager
User’s Guide can be viewed from the Help section in the Presto! PageManager application.
How to find Network setup instructions

How to access Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/
Click Manuals on your model’s page to download the documentation.
Web Connect Guide 1
This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.
AirPrint Guide 1
This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without
1
installing a printer driver.
.
1
Your machine can be connected to a wireless network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)
More information about network setup
(See Software and Network User’s Guide.)
Google Cloud Print Guide 1
This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.
Mobile Print/Scan Guide for Brother iPrint&Scan
This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.
1
4
General information
Accessing Brother Support (Windows
You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
®
) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
1
1
To access our website
(http://www.brother.com/ Brother Home Page.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for original Brother
Supplies (http://www.brother.com/original/ click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
), click
), click
),
)
To download and install Presto!
PageManager, click Presto! PageManager.
To access the Brother Web Connect
page, click Brother Web Connect.
To register your machine from the Brother
Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for original Brother
Supplies (http://www.brother.com/original/ Supplies Information.
), click
),
), click
5
Chapter 1
NOTE
1 2 8

Control panel overview 1

The MFC-J470DW and MFC-J475DW have the same control panel keys.
Most of the illustrations in this User’s Guide show the MFC-J470DW.
1 LCD (Liquid Crystal Display)
Displays messages on the screen to help you set up and use your machine.
2 Mode keys:
FAX
Lets you access the Fax mode.
SCAN
Lets you access the Scan mode.
COPY
Lets you access the Copy mode.
WEB
Lets you connect the Brother machine to an Internet service.
For more information, see Web Connect Guide.
3 Telephone keys:
Redial/Pause
Redials the last 30 numbers called. It also inserts a pause when dialling.
Hook
Press before dialling when you want to listen to make sure a fax machine has answered, and then press Mono Start or Colour Start.
Also, press this key after picking up the handset of the external telephone during the F/T pseudo/double-ring.
4 Start keys:
Mono Start
Lets you start sending faxes or making copies in monochrome. Also lets you start a scanning operation (in colour or mono depending on the scan setting in the ControlCenter software).
Colour Start
Lets you start sending faxes or making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scan setting in the ControlCenter software).
6
General information
7 6
3 4
5
1
5 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the machine. The LCD will show Shutting Down
and will stay on for a few seconds before turning off.
If you have connected an external telephone or TAD, it is always available.
If you turn off the machine using , it will still periodically clean the print head to maintain
print quality. To prolong the life of the print head, provide better ink efficiency and maintain print quality, you should keep your machine connected to the power at all times.
6 Stop/Exit
Stops an operation or exits the menu.
7Dial Pad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
8 Menu keys:
d c
While the machine is idle, you can press these keys to adjust the ring volume.
Lets you store, look up, and dial numbers that are in the memory.
d or c
Press d or c to move the selected area left or right on the LCD.
a or b
Press a or b to scroll through the menus and options.
Menu
Access the main menu.
Clear
Press to delete characters or to go back to the previous menu level.
OK
Lets you choose a setting.
7
Chapter 1
NOTE
1
32
4

LCD screen indications 1

The LCD shows the machine’s status when the machine is idle.
1 Wireless Status
A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.
3Ink
See the remaining ink volume. When the ink cartridge is near the end of life or
having a problem, the error icon is displayed on the colour ink. For more information, see Advanced User’s Guide: Checking the ink volume.
4 Faxes in memory
You can see how many received faxes are in the memory.

Basic Operations 1

The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel.
a Press Menu. b Press a or b to choose Fax.
0Max
2 Receive Mode
See the current Receive Mode:
Fax (Fax Only)F/T (Fax/Tel)TAD (External TAD)Mnl (Manual)
(For Australia, Singapore and Hong Kong) When the Distinctive Ring feature is turned on, the LCD shows D/R. For details, Distinctive Ring on page 32 and 37 for your relevant country.
(For New Zealand) When the FaxAbility feature is turned on, the LCD shows D/R. For details, FaxAbility on page 35.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
8
General information
NOTE
d Press a or b to choose Receive Mode.
Press OK.
e Press a or b to choose Fax/Tel.
Press OK. You can see the current setting on the LCD:

Volume Settings 1

1

Ring Volume 1

You can choose from a range of ring volume levels, from High to Off.
While the machine is idle, press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the volume through the menu, by following the instructions:
Setting the Ring Volume 1
a Press Menu. b Press a or b to choose
General Setup. Press OK.
Press Clear if you want to go back to the previous level.
f Press Stop/Exit.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Ring.
Press OK.
e Press a or b to choose Low, Med, High
or Off. Press OK.
f Press Stop/Exit.

Beeper Volume 1

When the beeper is on, the machine will make a sound when you press a key, or if you make a mistake, or after you send or receive a fax.
You can choose from a range of sound volume levels.
a Press Menu.
9
Chapter 1
b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Beeper.
Press OK.
e Press a or b to choose Low, Med, High
or Off. Press OK.
f Press Stop/Exit.

Speaker Volume 1

You can choose from a range of speaker volume levels.
a Press Menu. b Press a or b to choose
General Setup. Press OK.

LCD display 1

Setting the backlight brightness 1

If you are having difficulty reading the LCD, try changing the brightness setting.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Backlight.
Press OK.
e Press a or b to choose Light, Med or
Dark.
Press OK.
f Press Stop/Exit.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Speaker.
Press OK.
e Press a or b to choose Low, Med, High
or Off. Press OK.
f Press Stop/Exit.
You can also adjust the speaker volume by pressing Hook.
a Press Hook.
b Press d or c .
Each key press changes the volume to the next setting. This setting will stay until you change it again.
c Press Hook.
10
2
NOTE
1
2
3
3

Loading paper 2

Loading paper and other print media

Load only one size of paper and one type of paper in the paper tray at any time.
(For more information about paper size, weight and thickness, see Choosing the right print media on page 20.)
a Pull the paper tray completely out of the
machine.
• If the paper support flap (1) is open, close it, and then close the paper support (2).
b Lift the output paper tray cover (1).
2
2
1
c Gently press and slide the paper width
guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper width guides (1) and paper length guide (2) line up with the marks for the paper size you are using.
1
2
• When you load a different paper size in the tray, you will need to change the Paper Size setting in the menu of the machine at the same time.
(See Paper Size on page 17.)
11
Chapter 2
NOTE
NOTE
IMPORTANT
NOTE
When you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. (Only available for some countries.)
1
e Gently put the paper into the paper tray
print side down and top edge in first. Check that the paper is flat in the tray.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Always make sure that the paper is not curled or wrinkled.
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.
12
Loading paper
IMPORTANT
f Gently adjust the paper width guides (1)
to fit the paper. Make sure the paper width guides lightly touch the sides of the paper.
1
g Close the output paper tray cover.
i While holding the paper tray in place,
pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
2
1
DO NOT use the paper support flap for Legal size paper. (Only available for some countries.)
2
h Slowly push the paper tray completely
into the machine.
13
Chapter 2
IMPORTANT
IMPORTANT

Loading envelopes 2

About envelopes 2
Use envelopes that weigh between 80 to
95 gsm.
Some envelopes need margin settings to
be set in the application. Make sure you do a test print first before printing multiple envelopes.
DO NOT use the following types of envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised writing on them).
• That have clasps or staples.
Loading envelopes 2
a Before loading, press the corners and
sides of envelopes to make them as flat as possible.
If envelopes are “double-feeding”, put one envelope in the paper tray at a time.
• That are pre-printed on the inside.
Glue Double flaps
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
14
Loading paper
b Put envelopes in the paper tray with the
address side down. If the envelope flaps are on the long edge, load the envelopes in the tray with the flap on the left, as shown in the illustration. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes.
1
2
If you have problems printing on envelopes with the flap on the short edge, try the following:
a Open the envelope flap. b Put the envelope into the paper tray with
the address side down and the flap positioned as shown in the illustration.
2
2
c Select Reverse Print (Windows
Reverse page orientation (Macintosh)
in the printer driver’s dialog box, and then adjust the size and margin in your application. (See Software and Network User’s Guide.)
®
) or
15
Chapter 2
NOTE
1
3
24
1
3
42

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on.
(See Software and Network User’s Guide.)
Cut-Sheet Paper Envelopes
Top (1) Left (2) Bottom (3) Right (4)
Cut-Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 22 mm 3 mm 22 mm 3 mm
The Borderless print feature is not available for envelopes and 2-sided printing.
16
Loading paper
NOTE

Paper settings 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71, Other Glossy or Transparency.
Press OK.
e Press Stop/Exit.

Paper Size 2

You can use the following sizes of paper for copies: A4, A5, Photo (10 15 cm), Letter
and Legal of paper for printing faxes: A4, Letter and
Legal you load in the machine, you will need to change the Paper Size setting at the same time so your machine can fit an incoming fax on the page.
1
. You can use the following sizes
1
. When you change the size of paper
a Press Menu. b Press a or b to choose
General Setup. Press OK.
c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose A4, A5,
10x15cm, Letter or Legal
Press OK.
1
.
2
The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
e Press Stop/Exit.
1
Only available for some countries.
17
Chapter 2

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper that is loaded in the tray.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu.

Recommended print media 2

2
To get the best print quality, we suggest using the Brother paper listed in the table.
If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
We recommend using 3M Transparency Film when you print on transparencies.
Brother paper
Paper Type Item
A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet (Matte) BP60MA 10 15 cm Glossy
Photo
BP71GP

Handling and using print media 2

(See Paper Type on page 17.)
When you print on Brother Photo paper,
load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
When using transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.
Store paper in its original packaging and
keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of
the photo paper. Load photo paper with the shiny side facing down.
Avoid touching either side of the
transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
18
IMPORTANT
DO NOT use the following kinds of paper:
1
1
• Damaged, curled, wrinkled, or irregularly shaped paper
1 2 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured paper
Loading paper
2
• Paper that cannot be arranged uniformly when stacked
• Short grain paper
Paper capacity of the output paper tray cover
Up to 50 sheets of 80 gsm A4 paper.
Transparencies and photo paper must be
picked up from the output paper tray cover one page at a time to avoid smudging.
2
19
Chapter 2

Choosing the right print media 2

Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy Printer
Cut-Sheet A4 210 297 mm (8.3 11.7 in.) Yes Yes Yes
Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes Yes
1
Legal Executive 184 267 mm (7 1/4 10 1/2 in.) Yes
JIS B5
1
A5 148 210 mm (5.8 8.3 in.) Yes Yes A6 105 148 mm (4.1 5.8 in.) Yes
Cards Photo 10 15 cm (4 6 in.) Yes Yes
215.9 355.6 mm (8 1/2 14 in.) Yes Yes Yes
182 257 mm (7.2 10.1 in.) Yes
Photo 2L 13 18 cm (5 7 in.) Yes Index Card 127 203 mm (5 8 in.) ––Yes
Envelopes C5 Envelope 162 229 mm (6.4 9 in.) Yes
DL Envelope 110 220 mm (4.3 8.7 in.) Yes Com-10 105 241 mm (4 1/8 9 1/2 in.) Yes Monarch 98 191 mm (3 7/8 7 1/2 in.) Yes
Transparencies A4 210 297 mm (8.3 11.7 in.) Yes Yes
Letter 215.9 279.4 mm (8 1/2 11 in.) Yes Yes
Legal
1
215.9 355.6 mm (8 1/2 14 in.) Yes Yes
A5 148 210 mm (5.8 8.3 in.) Yes Yes
1
Only available for some countries.
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of
sheets
Cut Sheet Plain Paper 64 to 120 gsm 0.08 to 0.15 mm
100
1
Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm 20 Glossy Paper Up to 220 gsm Up to 0.25 mm
Cards Photo Card Up to 220 gsm Up to 0.25 mm
Index Card Up to 120 gsm Up to 0.15 mm 30 Envelopes 80 to 95 gsm Up to 0.52 mm 10 Transparencies 10
1
Up to 100 sheets of 80 gsm paper.
2
BP71 (260 gsm) paper is especially designed for Brother inkjet machines.
20
20
20
2
2
3
IMPORTANT
IMPORTANT
1

Loading documents 3

How to load documents

You can send a fax, make copies, or scan from the ADF (automatic document feeder) and from the scanner glass.

Using the ADF 3

The ADF can hold up to 20 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the edges of the pages before placing them in the ADF.
Document Sizes and Weights 3
Length: 148 to 355.6 mm Width: 148 to 215.9 mm
a Unfold the ADF Document Support (1).
3
1
3
b Fan the pages well. c Adjust the paper guides (1) to fit the
width of your documents.
Weight: 64 to 90 gsm
How to load documents 3
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, glued or taped.
• DO NOT use cardboard, newspaper or fabric with the ADF. Instead use the scanner glass.
Make sure documents written with ink or modified with correction fluid are completely dry.
d Place your documents face down, top
edge first in the ADF underneath the
guides until you feel them touch the feed rollers. The screen will display ADF Ready.
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
21
Chapter 3
NOTE
IMPORTANT
e After using the ADF, close the ADF
Document Support. Push down on the upper-left portion of the ADF Document Support to close it completely.

Using the scanner glass 3

You can use the scanner glass to fax, copy or scan single pages or pages of a book.
b Using the document guidelines on the
left and top, place the document face down in the upper left corner of the scanner glass.
1
1 document cover
Document Sizes Supported 3
Length: Up to 297 mm Width: Up to 215.9 mm Weight: Up to 2 kg
How to load documents 3
To use the scanner glass, the ADF must be empty.
a Lift the document cover.
c Close the document cover.
If you are scanning a book or thick document, DO NOT slam the cover down or press on it.
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