Brother MFC-J2730DW User's Guide
Reference Guide
Brief explanations for routine operations
MFC-J2730DW
!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
Online User's Guide
This Reference Guide contains basic instructions
and information for your Brother machine.
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals
To create a better environment
Please cooperate.
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic
policy which is to concern about the earth environment, including any
workflow from product development to discard. The local citizen should be
responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention
to environment protection points as below while discarding used
consumables.
1. Please deliver the used package materials to relevant waste disposal
office for recycle.
2. When you discard used consumables, please follow and carry on relevant
local regulations properly.
3. When the machine need replacing parts for the maintenance and repair,
please discard used circuit boards, used electrical parts and products as
disposed electrical materials.
4. The power consumption is 0 W after you turn off the machine and unplug
it from the AC outlet.
5. Some parts in the machine can be used on the same series model
machines which are produced in the same factory.
Note: If you want to replace the parts, please contact Brother Authorized
Service Centers.
6. Machines with an LWAd > 63.0 dB(A) are recommended to be set up in
separate rooms due to their noise emissions.
7. The machine can use recycled paper.
8. Ensure that during use the machine is used in a well ventilated area.
9. Brother will accept machines and consumables for recycling. For details of
the return scheme please refer to the webpage
www.brother.cn/company/info/declaration/20090304.html.
© 2016 Brother Industries, Ltd. All rights reserved.
User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the drivers and
software for the operating system and
connection type you are using.
Reference Guide Learn the basic PC-Print, Direct Print, Scan,
Copy and Fax operations and basic machine
maintenance. See troubleshooting tips.
Online User's Guide This guide includes the additional contents of
the Reference Guide.
In addition to information about the PC-Print,
Direct Print, Scan, Copy, Fax, Internet
services, Mobile Functions and Brother
ControlCenter operations, useful information
is included about using the machine on a
network.
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device, and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi
®
network.
Printed / In the box
Printed / In the box
Printed / In the box
Brother Solutions
Center
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Visit support.brother.com/manuals.
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Table of Contents
General Information ............................................................................................ 1
1
Control Panel Overview.............................................................................................1
Touchscreen LCD Overview......................................................................................3
New Information from Brother..........................................................................5
Access Brother Utilities (Windows®) .........................................................................5
Uninstall the Brother Software and Drivers (Windows®) .................................6
Paper Handling .................................................................................................... 7
2
Load Paper ................................................................................................................7
Load Documents .......................................................................................................9
Load Documents in the Automatic Document Feeder (ADF) ..........................9
Load Documents on the Scanner Glass .........................................................9
Print .................................................................................................................... 10
3
Print from Your Computer........................................................................................10
Print a Document (Windows®).......................................................................10
Print a Document (Mac).................................................................................10
Various Printing..............................................................................................10
Print Photos Directly from a USB Flash Drive .........................................................11
Preview and Print Photos from a USB Flash Drive........................................ 11
Print Settings Overview .................................................................................11
Copy ................................................................................................................... 12
4
Copy a Document ...................................................................................................12
Other Copy Options.................................................................................................12
Scan.................................................................................................................... 13
5
Before Scanning ......................................................................................................13
Scan from Your Computer .......................................................................................13
Scan Using the Scan Button on the Machine..........................................................13
Fax ...................................................................................................................... 14
6
Before Faxing ..........................................................................................................14
Telephone Line Interference/VoIP..................................................................14
Send a Fax ..............................................................................................................14
Choose the Correct Receive Mode .........................................................................15
Routine Maintenance ........................................................................................ 17
A
Check the Print Quality............................................................................................17
ii
Check the Print Alignment from Your Brother Machine ...........................................18
Troubleshooting ................................................................................................ 19
B
Identify the Problem.................................................................................................19
Error and Maintenance Messages...........................................................................20
Troubleshooting for Wireless LAN setup .................................................................26
Wireless LAN Report Error Codes.................................................................26
Appendix ............................................................................................................ 27
C
Enter Text on Your Brother Machine........................................................................27
Supply Specifications ..............................................................................................28
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1
General Information
1
Control Panel Overview
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the Touchscreen.
Adjust the angle of the control panel by lifting it.
1
General Information
2. Menu buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
3. Dial Pad
Press the numbers to dial telephone or fax numbers and to enter the number of copies.
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4. LED Power Indicator
The LED lights up depending on the machine’s power status.
When the machine is in Sleep Mode, the LED blinks.
5. Power On/Off
Press to turn the machine on.
Press and hold down to turn the machine off. The Touchscreen will display [Shutting
Down] and will stay on for a few seconds before turning itself off. If you have connected an
external telephone or TAD, it is always available.
If you turn the machine off using , it will still clean the print head periodically to maintain
print quality. To prolong print head life, provide better ink efficiency, and maintain print quality,
keep your machine connected to a power source at all times.
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Touchscreen LCD
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3 4
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3 4
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Overview
There are three Home screens that you can
access by swiping left or right or pressing d or
c.
From the Home screens, you can access
Shortcuts, Wi‑Fi setup, Settings and Ink levels
screens.
Home Screen 1
Home Screen 3
1
General Information
Home Screen 3 provides access to additional
features, such as [A3 Copy Shortcuts],
[2 in 1 ID Copy] and [Download
Software] operations.
1. Date & Time
Displays the date and time set on the
machine.
2. Quiet Mode
This screen shows the machine’s status when
the machine is idle. This Home screen is also
called the Ready Mode screen. When
displayed, it indicates that your machine is
ready for the next command.
You can change the Ready Mode screen.
For more information, see the Online
User's Guide: Set the Ready Screen.
Home Screen 1 provides access to [Fax],
[Copy] and [Scan] operations.
Home Screen 2
This icon appears when the [Quiet
Mode] setting is set to [On].
The Quiet Mode setting can reduce
printing noise. When Quiet Mode is turned
on, the print speed becomes slower.
3.
[Shortcuts]
Create Shortcuts for frequently-used
operations, such as sending a fax,
copying, scanning, Web Connect and
Apps services.
• Three Shortcuts tabs are available with
six Shortcuts on each tab.
Home Screen 2 provides access to additional
features, such as [Web], [Apps] and [USB]
operations.
• Press , displayed at the
bottom of the screen to access the
Home Screens.
3
4. Wireless Status
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Each icon in the following table shows the
wireless network status:
Press to connect the Brother machine
to an Internet service.
For more information, see the Online
User's Guide.
Your machine is not connected to
the wireless access point.
Press this button to configure
wireless settings. For more
information, see the Quick Setup
Guide.
Wireless network is connected.
A three-level indicator in each of
the Home screens displays the
current wireless signal strength.
The wireless access point cannot
be detected.
The wireless setting is disabled.
You can configure wireless settings by
pressing the Wireless Status button.
5. [Settings]
Press to access the [Settings] menu.
6. [Ink]
Displays the available ink volume. Press
to access the [Ink] menu.
• [Apps]
Press to connect the Brother machine
to the Brother Apps service.
For more information, see the Online
User's Guide.
• [USB]
Press to access the [USB] menu.
• [A3 Copy Shortcuts]
Press to copy to A3 or Ledger size
paper using this preset menu.
• [2 in 1 ID Copy]
Press to copy both sides of your
identification card onto one page,
keeping the original card size.
• [Download Software]
Press to display information about
downloading and installing software for
mobile devices and computers.
8. [Stored Faxes:]
When an ink cartridge is near the end of
its life or having a problem, an error icon is
displayed on the ink colour.
7. Modes:
• [Fax]
Press to access Fax mode.
• [Copy]
Press to access Copy mode.
• [Scan]
Press to access Scan mode.
• [Web]
[Stored Faxes] displays how many
received faxes are in the machine's
memory.
Press to print the faxes.
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9. [New Faxes:]
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• This product adopts the font of
ARPHIC TECHNOLOGY CO.,LTD.
• DO NOT touch the LCD immediately
after plugging in the power cord or
turning on the machine. Doing this may
cause an error.
When [Fax Preview] is set to [On],
[New Faxes] displays how many new
faxes you have received and stored in the
memory.
Press
Touchscreen.
If you receive a fax containing multiple
paper sizes (for example, a page of A4
data and a page of A3 data), the machine
may create and store a file for each paper
size, so the Touchscreen may show that
more than one fax job has been received.
10. Warning icon
to view the faxes on the
New Information from Brother
New information from Brother appears in the
information bar when the notification settings
such as [Message from Brother] and
[Firmware Auto Check] are set to [On].
Press
to view the details.
Internet connection is needed, and data
rates may apply.
1
General Information
The warning icon appears when there
is an error or maintenance message;
press to view the details, and then
press to return to Ready mode.
IMPORTANT
DO NOT press the LCD with a sharp object
such as a pen or stylus. It may damage the
machine.
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher
that offers convenient access to all Brother
applications installed on your computer.
Do one of the following:
1
• Windows Vista® and Windows® 7
Click
Brother > Brother Utilities.
• Windows® 8
(Start) > All Programs >
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Tap or click (Brother Utilities)
either on the Start screen or the
desktop.
• Windows® 8.1
Move your mouse to the lower left
corner of the Start screen and click
(if using a touch-based device,
swipe up from the bottom of the Start
screen to bring up the Apps screen).
When the Apps screen appears, tap
or click (Brother Utilities).
• Windows® 10
Click > All apps > Brother >
Brother Utilities.
Select your machine.
2
selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box
to uninstall the software and drivers.
Select the operation you want to use.
3
Uninstall the Brother
Software and Drivers
(Windows®)
Launch (Brother Utilities).
1
Click the drop-down list, and then select
2
your model name (if not already
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