Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
Before Using Your Machine ........................................................................................................................... 6
Control Panel Overview ................................................................................................................................. 7
Navigate the Touchscreen............................................................................................................................ 16
Set the Default Screen of the Feature Mode................................................................................................ 17
Copy a Document ..................................................................................................................................... 182
Enlarge or Reduce Copied Images ............................................................................................................ 184
Make Page Layout Copies ( N in 1 or Poster)............................................................................................ 186
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 188
Copy an ID Card ........................................................................................................................................ 190
Copy in Ink Save Mode ............................................................................................................................. 192
Send a Fax.................................................................................................................................................197
Send a Fax from Your Brother Machine ........................................................................................... 198
Send a Fax Manually........................................................................................................................ 200
Send a Fax at the End of a Conversation ........................................................................................ 201
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 202
Send a Fax in Real Time.................................................................................................................. 205
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Home > Table of Contents
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 206
Change the Fax Auto Redial Setting ................................................................................................ 207
Cancel a Fax in Progress ................................................................................................................. 208
Check and Cancel a Pending Fax.................................................................................................... 209
Receive a Fax ............................................................................................................................................ 211
Store Fax Numbers ..........................................................................................................................241
Set up Groups for Broadcasting ....................................................................................................... 246
Telephone Services and External Devices ................................................................................................. 250
Use BT Call Sign .............................................................................................................................. 251
Caller ID ........................................................................................................................................... 253
Set the Telephone Line Type............................................................................................................255
Voice Over Internet Protocol (VoIP/Telephone Line Interference).................................................... 257
External TAD (Telephone Answering Device)................................................................................... 258
External and Extension Telephones ................................................................................................. 262
Brother Web Connect................................................................................................................................. 418
Brother Web Connect Overview....................................................................................................... 419
Online Services Used with Brother Web Connect............................................................................ 420
Conditions for Using Brother Web Connect...................................................................................... 422
Set Up Brother Web Connect........................................................................................................... 426
Scan and Upload Documents Using Brother Web Connect............................................................. 434
Upload a Document from an External Memory Device Using Brother Web Connect ...................... 435
Download and Print Documents Using Brother Web Connect ......................................................... 436
Download and Save a Document to an External Memory Device Using Brother Web Connect...... 439
FaxForward to Cloud or E-mail ........................................................................................................ 440
Google Cloud Print.....................................................................................................................................443
Google Cloud Print Overview ........................................................................................................... 444
Before Using Google Cloud Print ..................................................................................................... 445
Print from Google Chrome™ or Chrome OS™................................................................................. 449
Print from Google Drive™ for Mobile ................................................................................................ 450
Print from Gmail™ Webmail Service for Mobile................................................................................451
Document is Jammed in the Top of the ADF Unit ............................................................................ 492
Document is Jammed inside the ADF Unit....................................................................................... 493
Remove Paper Scraps Jammed in the ADF .................................................................................... 494
Printer Jam or Paper Jam .......................................................................................................................... 495
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) .............................. 496
Paper is Jammed in the Front of the Machine (Jam B Front)........................................................... 501
Paper is Jammed in the Back of the Machine (Jam C Rear) ........................................................... 504
If You Are Having Difficulty with Your Machine ..........................................................................................507
Paper Handling and Printing Problems ............................................................................................ 508
Telephone and Fax Problems...........................................................................................................514
Other Problems ................................................................................................................................520
Replace the Ink Cartridges......................................................................................................................... 538
Clean Your Brother Machine ......................................................................................................................541
Clean the Scanner............................................................................................................................ 542
Clean the Print Head from Your Brother Machine ............................................................................ 544
Clean the Print Head from Your Computer (Windows®)................................................................... 545
Clean the Print Head from Your Computer (Mac)............................................................................. 547
Clean the Machine's LCD.................................................................................................................548
Clean the Outside of the Machine .................................................................................................... 549
Clean the Machine's Printer Platen .................................................................................................. 550
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Home > Table of Contents
Clean the Paper Feed Rollers .......................................................................................................... 551
Clean the Base Pad ......................................................................................................................... 553
Clean the Paper Pick-up Rollers ...................................................................................................... 554
Check Your Brother Machine ..................................................................................................................... 555
Check the Print Quality..................................................................................................................... 556
Check the Print Alignment from Your Brother Machine .................................................................... 558
Check the Ink Volume (Page Gauge)............................................................................................... 559
Monitor Machine Status from Your Computer (Windows®) .............................................................. 561
Monitor Machine Status from Your Computer (Mac) ........................................................................ 566
Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 568
Change the Print Setting Options When Having Printing Problems........................................................... 569
Pack and Ship Your Brother Machine ........................................................................................................ 570
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
BoldBold style identifies buttons on the machine's control panel or computer screen.
ItalicsItalicised style emphasises an important point or refers you to a related topic.
Courier New
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Courier New font identifies messages shown on the machine's LCD.
Related Information
• Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Apple, App Store, Mac, Safari, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in
the United States and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
The SDHC Logo is a trademark of SD-3C, LLC.
Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
WPA™, WPA2™, Wi-Fi Protected Setup™ and Wi-Fi Protected Setup™ logo are trademarks of Wi-Fi Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Play, Google Chrome, Chrome OS and Google are
trademarks of Google LLC. Use of these trademarks are subject to Google Permissions.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of
such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade
names are those of their respective owners.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote and the Evernote Elephant logo are trademarks of Evernote Corporation and used under a license.
Mopria® and the Mopria® logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
WordPerfect is a trademark or a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the
United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
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• Before You Use Your Brother Machine
3
Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education
and Windows® 10 Enterprise.
•Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
•In this User's Guide, the LCD messages of the MFC-J1300DW are used unless otherwise specified.
•In this User's Guide, the illustrations of the MFC-J1300DW are used unless otherwise specified.
•The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
•Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.12.x. Screens
on your computer may vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•This documentation is for both MFC and DCP models. Read 'XXX-XXXX' as 'MFC/DCP-XXXX' (where XXXX
is the name of your model).
Related Information
• Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Before Using Your Machine
• Control Panel Overview
• Touchscreen LCD Overview
• Settings Screen Overview
• Navigate the Touchscreen
• Set the Default Screen of the Feature Mode
•
Access Brother Utilities (Windows®)
• USB / Ethernet Port Locations on Your Brother Machine
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Home > Introduction to Your Brother Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
•Make sure you have installed the Brother software and drivers.
•For USB or network cable users: Make sure the interface cable is physically secure.
Selecting the correct type of paper
For high quality printing, it is important to select the correct type of paper. Be sure to read the information about
acceptable paper before buying paper, and to determine the printable area depending on the settings in the
printer driver.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a
document into the computer. Fax sending will not be stopped during printing from your computer. However, when
the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing
when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows®)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you
may need to configure the firewall settings. If you are using the Windows® Firewall and you installed the drivers
using the steps in the installer, the necessary firewall settings have been already set. If you are using any other
personal firewall software, see the User's Guide for your software or contact the software manufacturer.
Related Information
• Introduction to Your Brother Machine
6
Home > Introduction to Your Brother Machine > Control Panel Overview
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Control Panel Overview
1. NFC (Near Field Communication) symbol
(MFC-J1300DW)
If your Android™ device supports the NFC feature, you can print from your device or scan documents to your
device by touching it to the NFC logo on the control panel.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
3. Menu buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. LED Power Indicator
The LED lights up depending on the machine’s power status.
When the machine is in Sleep Mode, the LED blinks.
5.
Power On/Off
Press
to turn the machine on.
Press and hold down to turn the machine off. The touchscreen displays [Shutting Down] and stays
on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always
available (MFC models).
If you turn the machine off using
prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected
to a power source at all times.
, it will still clean the print head periodically to maintain print quality. To
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Related Information
• Introduction to Your Brother Machine
• Near-Field Communication (NFC)
8
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
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Touchscreen LCD Overview
MFC-J1300DW
You can switch Home screens by pressing d or c.
From the Home screens, you can access the Wi-Fi® setup, Shortcuts, Ink levels, and Settings screens.
Home Screen
This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your
machine is ready for the next command.
1. Date & Time
Displays the date and time set on the machine.
2.
3.[Shortcuts]
Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On].
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower.
Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and
Apps services.
•There are three Shortcuts screens. You can program four shortcuts on each screen.
•To display the other Shortcuts screens, press d or c.
4.Wireless Status
Each icon in the following table shows the wireless network status:
9
Your machine is not connected to the wireless access point/router.
8
9
Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.
The wireless network is connected.
A three-level indicator in each of the Home screens displays the current wireless signal strength.
The wireless access point/router cannot be detected.
The wireless setting is disabled.
You can configure wireless settings by pressing the Wireless Status button.
5.[Settings]
Press to access the [Settings] menu.
6.[Ink]
Displays the approximate available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink
colour.
New information from Brother appears in the information bar when the notification settings such as
[Message from Brother] and [Firmware Auto Check] are set to [On].
(Internet connection is needed, and data rates may apply.)
Press to view the details.
9. Warning icon
The warning icon appears when there is an error or maintenance message; press to view the
details, and then press to return to the Home screen.
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DCP-J1100DW
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1
2
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You can switch Home screens by pressing d or c.
From the Home screens, you can access the Wi-Fi® setup, Shortcuts, Ink levels, and Setup screens.
Home Screen
This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your
machine is ready for the next command.
1.Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On].
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower.
2.[Shortcuts]
Create Shortcuts for frequently-used operations, such as copying, scanning, Web Connect and Apps
services.
•There are three Shortcuts screens. You can program four shortcuts on each screen.
•To display the other Shortcuts screens, press d or c.
3.Wireless Status
Each icon in the following table shows the wireless network status:
Your machine is not connected to the wireless access point/router.
Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.
The wireless network is connected.
A three-level indicator in each of the Home screens displays the current wireless signal strength.
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The wireless access point/router cannot be detected.
7
8
The wireless setting is disabled.
You can configure wireless settings by pressing the Wireless Status button.
4.[Settings]
Press to access the [Settings] menu.
5.[Ink]
Displays the approximate available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink
colour.
New information from Brother appears in the information bar when the notification settings such as
[Message from Brother] and [Firmware Auto Check] are set to [On].
(Internet connection is needed, and data rates may apply.)
Press to view the details.
8. Warning icon
The warning icon appears when there is an error or maintenance message; press to view the
details, and then press to return to the Home screen.
Related Information
• Introduction to Your Brother Machine
• Reduce Printing Noise
• Check the Ink Volume (Page Gauge)
12
• Settings Screen Overview
• Error and Maintenance Messages
13
Home > Introduction to Your Brother Machine > Settings Screen Overview
4
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3
2
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7
8
5
Settings Screen Overview
MFC-J1300DW
The touchscreen shows the machine's status when you press [Settings].
Use the Settings menu to access all of your Brother machine's settings.
1. [Maintenance]
Press to access the following menus:
•[Improve Print Quality]
•[Print Head Cleaning]
•[Ink Volume]
•[Ink Cartridge Model]
•[Print Setting Options]
2. [Quiet Mode]
Displays the Quiet Mode setting.
Press to access the [Quiet Mode] menu.
When this menu is set to [On],
3. [Fax Preview]
Displays the Fax Preview setting.
Press to access the [Fax Preview] menu.
4. Receive Mode
Displays the current Receive Mode.
5. [Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
6. [Wi-Fi]
Press to set up a wireless network connection.
If you are using a wireless connection, a three-level indicator on the screen displays the current wireless
signal strength.
7. [Tray Setting]
Press to access the [Tray Setting] menu.
Use options in the Tray setting menu to change the paper size and type.
8. [All Settings]
Press to access a menu of all of your machine's settings.
is displayed on the Home screen.
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DCP-J1100DW
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2
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The touchscreen shows the machine's status when you press [Settings].
Use the Settings menu to access all of your Brother machine's settings.
1. [Maintenance]
Press to access the following menus:
•[Improve Print Quality]
•[Print Head Cleaning]
•[Ink Volume]
•[Ink Cartridge Model]
•[Print Setting Options]
2. [Paper Type]
Press to access the [Paper Type] menu.
Use this option to change the paper type.
3. [Quiet Mode]
Displays the Quiet Mode setting.
Press to access the [Quiet Mode] menu.
When this menu is set to [On],
4. [Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
5. [Wi-Fi]
Press to set up a wireless network connection.
If you are using a wireless connection, a three-level indicator on the screen displays the current wireless
signal strength.
6. [Paper Size]
Press to access the [Paper Size] menu.
Use this option to change the paper size.
7. [All Settings]
Press to access a menu of all of your machine's settings.
Related Information
• Introduction to Your Brother Machine
• Touchscreen LCD Overview
• Check the Ink Volume (Page Gauge)
is displayed on the Home screen.
15
Home > Introduction to Your Brother Machine > Navigate the Touchscreen
Navigate the Touchscreen
Press your finger on the LCD to operate it. To display and access all the options, press dc or ab on the LCD to
scroll through them.
NOTE
•This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Related Information
• Introduction to Your Brother Machine
16
Home > Introduction to Your Brother Machine > Set the Default Screen of the Feature Mode
Set the Default Screen of the Feature Mode
You can change the default screen of the Scan mode.
2. Press a or b to display the scan options, and then press the option you want in the default screen.
3. Press
.
Related Information
• Introduction to Your Brother Machine
17
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•Windows® 7
Click
•Windows® 8
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•Windows® 8.1
Move your mouse to the lower left corner of the Start screen and click
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•Windows® 10
Click
2. Select your machine.
(Start) > All Programs > Brother > Brother Utilities.
> Brother > Brother Utilities.
(if using a touch-based
3. Select the operation you want to use.
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows®)
18
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother
Software and Drivers (Windows®)
Uninstall the Brother Software and Drivers (Windows®)
1. Do one of the following:
•Windows® 7
Click (Start) > All Programs > Brother > Brother Utilities.
•Windows® 8
Tap or click
•Windows® 8.1
Move your mouse to the lower left corner of the Start screen and click
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•Windows® 10
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> Brother > Brother Utilities.
(Brother Utilities) either on the Start screen or the desktop.
(if using a touch-based
Related Information
• Access Brother Utilities (Windows®)
19
Home > Introduction to Your Brother Machine > USB / Ethernet Port Locations on Your Brother Machine
1
USB / Ethernet Port Locations on Your Brother Machine
The USB and Ethernet ports are located inside the machine.
•When connecting the USB or Ethernet cable, follow the instructions in the installation process.
•To install the Full Driver & Software Package necessary for operating your machine, insert the Brother
installation disc into your computer, or go to your model's Downloads page on the Brother Solutions
Center at
1. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the
open position.
support.brother.com.
2. Locate the correct port (based on the cable you are using) inside the machine as shown.
Carefully guide the cable through the cable channel and out the back of the machine.
3. Gently close the scanner cover using both hands.
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Related Information
• Introduction to Your Brother Machine
21
Home > Paper Handling
Paper Handling
• Load Paper
• Load Documents
22
Home > Paper Handling > Load Paper
Load Paper
• Load Paper in the Paper Tray
• Load Paper in the Manual Feed Slot
• Unprintable Area
• Paper Settings
• Acceptable Paper and Other Print Media
• Error and Maintenance Messages
• Paper Handling and Printing Problems
23
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