Please read this booklet before attempting to operate the product, or before attempting any
maintenance. Failure to follow these instructions may result in an increased risk of fire, electrical
shock, burns or suffocation.
Symbols and
conventions used in
the documentation
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface id entifies specific
buttons on the product’s control
panel, on the computer screen.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Text in the Courier New font
identifies messages on the
LCD of the product.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
A
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
Improper Setup icons alert you to
devices and operations that are not
compatible with the product.
Hot Surface icons warn you not to
touch product parts that are hot.
Follow all warnings and instructions marked
on the product.
The illustrations in this guide show the
HL-4150CDN and MFC-9460CDN.
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Version B
UK/IRE
1
Compilation and PublicationA
WARNING
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Choosing a locationA
Put your product on a flat, level, stable surface that is free of vibration and shocks, such as a desk.
Put the product near a telephone socket and a standard grounded electrical socket. Choose a
location where the temperature remains between 10°C and 32.5°C and the humidity is between
20% to 80% (without condensation).
DO NOT expose the product to direct sunlight, excessive heat, open flames, salty or corrosive
gasses, moisture or dust.
DO NOT place the product near heaters, air conditioners, desk fan, refrigerators, water or
chemicals.
2
CAUTION
Avoid placing your product in a high-traffic area.
DO NOT put the product where the ventilation holes of the product are blocked. Keep a gap of
roughly 100 mm between the ventilation holes and the wall.
DO NOT connect your product to electrical sockets controlled by wall switches or automatic
timers, or to the same circuit as large appliances that might disrupt the power supply.
Disruption of power can delete information from the product’s memory.
Avoid interference sources, such as other cordless telephone systems or speakers.
Make sure cables leading to the product do not constitute a trip hazard.
DO NOT eat the Silica Pack. Discard immediately.
3
To use the product safelyA
WARNING
There are high voltage electrodes inside the product. Before you clean the inside of the product,
make sure you have unplugged the telephone line cord first (MFC only) and then the power cord
from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must unplug the power cord from the electrical socket to shut off the power
completely.
Plastic bags are used in the packing of your product and drum unit. Plastic bags are not toys.
To avoid the danger of suffocation, keep these bags away from babies and children and dispose
of them properly.
4
DO NOT use flammable substances near the product. DO NOT use any type of spray to clean
the inside or outside of the product. Doing this may cause a fire or electrical shock. See Routine Maintenance in the User's Guide/Basic User's Guide for how to clean the product.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free soft cloth and dispose of it according to local regulations.
Be careful not to inhale toner.
5
• This product is heavy and weighs more than 21.0 kg for Printer, and more than 26.5 kg for
MFC/DCP. To prevent injuries when moving or lifting this product, make sure to use at least
two people. Be careful not to pinch your fingers when you set the product back down.
• If you use a Lower Tray, carry it separately from your product.
(MFC only)
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall socket.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in
a wet location.
(MFC only)
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electrical shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing product, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 We DO NOT advise using an extension lead.
5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket
in a wet location.
6 If any cables become damaged, disconnect your product, and contact your Brother dealer.
7 DO NOT place any objects on the product, or obstruct the air vents.
8 This product should be connected to an adjacent grounded AC power source within the
range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If
you are not sure, contact a qualified electrician.
SAVE THESE INSTRUCTIONS
6
DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high
speed.
Languages on the label may vary depending on your country.
7
CAUTION
HOT SURFACE
After you have just used the product, some internal parts of the product will be extremely hot.
Wait for the product to cool down before you touch the internal parts of the product.
8
(MFC-9460CDN / MFC-9465CDN / DCP-9055CDN only)
Some areas of the product can cause injury if covers (shaded) are closed with force. Take care
when placing your hand in the areas shown in the illustrations.
(MFC and DCP only)
To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
9
IMPORTANT
DO NOT remove or damage any of the caution or warning labels inside the product.
10
Important safety instructionsA
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning inside of the product. DO NOT use
liquid or aerosol cleaners. Use a dry, lint-free soft cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact
a qualified electrician.
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
9 Use only the power cord supplied with this product.
10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
11 Use the product in a well-ventilated area.
12 The power cord, including extensions, should be no longer than 5 metres.
DO NOT share the same power circuit with other high powered appliances, such as an air
conditioner, copier, shredder, and so on.
13 DO NOT place anything in front of the product that will block received faxes or printed pages.
DO NOT place anything in the path of received faxes or printed pages.
14 Wait until pages have exited the product before picking them up.
15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
11
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
DO NOT use the product during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak (MFC only) in the vicinity of the leak.
DO NOT use this product in the vicinity of a gas leak.
12
RegulationA
Approval Information (MFC only)A
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
This product is a Class 1 laser product as defined in IEC60825-1:2007 specifications. The label
shown below is attached in countries where required.
This product has a Class 3B Laser Diode which emits invisible
laser radiation in the Scanner Unit. The Scanner Unit should not
be opened under any circumstances.
Internal Laser radiationA
Wave length: 770 - 800 nm
Output: 20 mW max.
Laser Class: Class 3B
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.
14
Disconnect deviceA
CAUTION
This product must be installed near an electrical socket that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical socket to shut off power
completely.
Wiring information (U.K. only)A
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call
a qualified electrician.
Warning -This product must be earthed.
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
LAN connection (Network models only)A
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interferenceA
This product complies with EN55022 (CISPR Publication 22)/Class B.
15
EU Directive 2002/96/EC and EN50419A
This equipment is marked with the above recycling symbol. It means that at the end of the life of
the equipment you must dispose of it separately at an appropriate collection point and not place
it in the normal domestic unsorted waste stream. This will benefit the environment for all.
(European Union only)
International ENERGY STAR® Qualification Statement (except
HL-4140CN)A
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR
the ENERGY STAR
®
Partner, Brother Industries, Ltd. has determined that this product meets
®
specifications for energy efficiency.
16
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server, Outlook and Internet Explorer are registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United
States and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
Adobe, Flash, Illustrator, Photoshop, PostScript and PostScript 3 are either registered trademarks
or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Corel and CorelDRAW are trademarks or registered trademarks of Corel Corporation and/or its
subsidiaries in Canada, the United States and/or other countries.
Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.
AOSS is a trademark of Buffalo Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.
17
Open Source Licensing RemarksA
This product includes open-source software.
Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM.
(For Windows
(For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities
icon. License.rtf will appear.
®
) “X:\License.txt” (where X is your drive letter).
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Other Information (MFC only)A
FlashFX® is a registered trademark of Datalight, Inc.
FlashFX® Copyright 1998-2010 Datalight, Inc.
U.S.Patent Office 5,860,082/6,260,156
FlashFX
Reliance™ is a trademark of Datalight, Inc.
Datalight
Copyright 1989-2010 Datalight, Inc., All Rights Reserved
®
Pro™ is a trademark of Datalight, Inc.
®
is a registered trademark of Datalight, Inc.
18
Unlawful use of copying equipment
(MFC and DCP only)A
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce
copies of. We suggest you check with your legal adviser and/or the relevant legal authorities if in
doubt about a particular item or document:
Currency
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed forces service or draft papers
Passports
Postage stamps (cancelled or uncancelled)
Immigration papers
Welfare documents
Cheques or drafts drawn by governmental agencies
Identifying badges or insignias
In addition, driving licenses and/or Certificates of Title to motor vehicles may not be copied under
certain national laws.
Copyrighted works cannot be copied lawfully, subject to the “fair dealing” exception relating to
sections of a copyrighted work. Multiple copies would indicate improper use. Works of art should
be considered the equivalent of copyrighted works.
19
BASIC USER’S GUIDE
DCP-9270CDN
Version 0
UK/IRE
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-9270CDN
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Safety and LegalRead this Guide first. Please read the
Safety Instructions before you set up your
machine. See this Guide for trademarks
and legal limitations.
Quick Setup GuideFollow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Basic User's GuideLearn the basic Copy, Scan and Direct
Print operations and how to replace
consumables. See troubleshooting tips.
Advanced User's Guide Learn more advanced operations: Copy,
security features, printing reports and
performing routine maintenance.
Software User's GuideFollow these instructions for Printing,
Scanning, Network Scanning and using
the Brother ControlCenter utility.
Network GlossaryThis Guide provides basic information
about advanced network features of
Brother machines along with
explanations about general networking
and common terms.
Network User's GuideThis Guide provides useful information
about wired and wireless network
settings and security settings using the
Brother machine. You can also find
supported protocol information for your
machine and detailed troubleshooting
tips.
Printed / In the box
Printed / In the box
PDF file /
Documentation CD-ROM /
In the box
PDF file /
Documentation CD-ROM /
In the box
PDF file /
Documentation CD-ROM /
In the box
PDF file /
Documentation CD-ROM /
In the box
PDF file /
Documentation CD-ROM /
In the box
i
Table of Contents
(BASIC USER’S GUIDE)
1General information1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM in the box.
1General Setup
Memory storage
Automatic daylight savings time
Ecology features
LCD screen
User Settings Report
Network Configuration Report
2Security features
Secure Function Lock 2.0
3Printing reports
Reports
4Making copies
Copy settings
ARoutine maintenance
Cleaning and checking the machine
Replacing periodic maintenance parts
Packing and shipping the machine
BOptions
Optional paper tray (LT-300CL)
Memory board
CGlossary
DIndex
v
vi
1
1
General information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold style identifies keys on the
machine control panel or
computer screen.
ItalicsItalicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Note
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Copy,
Printer, Scanner and Network. When you are
ready to learn detailed information about
these operations, read the Advanced User's
Guide, Software User’s Guide, Network
User’s Guide, and Network Glossary that
are on the Documentation CD-ROM.
Viewing Documentation1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
c Click your country.
1
d Point to your language, point to View
Guide, and then click the guide you
want to read.
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
2
General information
1
Note
Note
Presto! PageManager User’s Guide
• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to be
displayed correctly, you must click on
Allow Blocked Content, then click on
Yes in the Security Warning dialog box.
• (Windows
®
users only)1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
(Macintosh)
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 4 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wired
network. You can find basic setup
instructions in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows
®
)
The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
section in the ScanSoft™
PaperPort™12SE application.
3
Chapter 1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website
(http://www.brother.com/
Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
2 Mode keys:
SCAN
Puts the machine in Scan mode.
COPY
Puts the machine in Copy mode.
3 Numeric keys
Use these keys to enter text.
4Stop/Exit
Stops an operation or exits from a menu.
5Start:
Colour
Lets you start making copies in full colour.
Mono
Lets you start making copies in black & white.
6 Print Data / Job Cancel
Machine StatusDescription
Receiving Data
Green (blinking)
Data Remaining
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Cancel Printing (All).
Also, this key will flash depending on the
machine’s status.
Ready Mode
The machine is ready to
print, in sleep mode, there
is no print data, or the
power switch is off.
The machine is either
receiving data from the
computer, processing data
in memory, or printing data.
Print data remains in the
in Memory
Green
machine memory.
6
1
12
3
4
56
01.01.2011 15:15
MENU
Secure
Print
Direct
Print
General information
7
Chapter 1
IMPORTANT
123
4
5
6
01.01.2011 15:15
Secure
Print
Direct
Print
MENU
Public
Tray Setting
Beeper
Med
Ecology
LCD Settings
MENU
General Setup
LCD Touchscreen1
The LCD shows the current machine status
when the machine is idle.
1 Date and Time
Lets you see the date and time.
2 Secure Print
Lets you access the secure print menu.
Active only when the machine has secure print
data.
3 Direct Print
Lets you print data from a USB flash memory
drive or a digital camera supporting mass
storage directly to the machine. (See Printing
data directly from the USB Flash memory drive
or digital camera supporting mass storage
on page 29.)
Active only when you insert a USB flash
memory drive or digital camera in the
machine's USB direct interface.
4 Security indicator
Shows the machine's security status, when the
Secure Function Lock is turned on.
5 Warning icon
Appears when there is an error or maintenance
message; press the Warning icon to view it,
and then press Stop/Exit to return to the
Ready screen.
6MENU
Lets you access the main menu.
Basic Operations1
To operate the Touchscreen use your finger
to press the menu or option button directly on
the LCD screen.
To display and access all the screen menus
or options in a setting, press a b or d c to
scroll through them.
Press to return to the previous menu.
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
Back Light setting is changed from Light to
Dark.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
MENU
General Setup
Printer
Print Reports
Network
c Press a or b to display LCD settings.
Press LCD settings.
8
General information
1
Backlight
Dim Timer
Light
Off
MENU > General Setup
LCD Settings
Light
Dark
Med
MENU > General Setup > LCD Settings
Backlight
d Press Backlight.
e Press Dark.
f Press Stop/Exit.
Volume settings1
Beeper volume1
When the beeper is on, the machine will beep
when you press a key or make a mistake. You
can choose a range of volume levels, from
High to Off.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Beeper.
Press Beeper.
d Press Low, Med, High or Off.
e Press Stop/Exit.
9
2
WARNING
Loading paper2
Loading paper and
print media
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by pressing the
buttons on the Touchscreen.
Loading paper in the standard
paper tray (Tray 1)2
You can load up to 250 sheets for Tray 1 and
500 sheets for the optional lower tray
(Tray 2). Paper can be loaded up to the
maximum paper mark (b b b) on the sliding
paper width guide. (For recommended paper
to use, see Paper capacity of the paper trays
on page 21.)
Printing on plain paper, thin paper or
recycled paper from the standard
2
paper tray2
a Pull the paper tray completely out of the
machine.
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
10
Loading paper
2
1
1
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray or remove each page as
soon as it comes out of the machine.
1
11
Chapter 2
1
Loading paper in the
multi-purpose tray (MP tray) 2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, glossy paper, labels,
or envelopes. (For recommended paper to
use, see Paper capacity of the paper trays
on page 21.)
Printing on plain paper, bond paper,
labels or glossy paper from the MP
tray
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
2
12
Loading paper
2
Note
2
1
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The top of paper edge is positioned
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
between the arrows (2).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
13
Chapter 2
1
Printing on envelopes and thick paper
from the MP tray2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
c Lift up the support flap to prevent
envelopes or sheets of thick paper from
sliding off the face-down output tray. If
the support flap is closed you should
remove each envelope as soon as it
comes out of the machine.
14
Loading paper
2
1
d Put up to 3 envelopes or up to 25 sheets
of thick paper (163 g/m
If you add more envelopes or paper it
may cause a jam. Make sure:
The top edge of the envelope is
positioned between the arrows (1).
The side to be printed on must be
face up.
2
) in the MP tray.
e Open the back cover (Face-up output
tray).
f Pull down the two grey levers, one on
the left-hand side and one on the righthand side, to the envelope position as
shown in the illustration below.
g Close the back cover.
h Send the print data to the machine.
15
Chapter 2
Note
i When you have finished printing, open
the back cover and reset the two grey
levers which were pulled down in step f
back to their original positions.
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (face-up output tray)
to let the printed pages exit onto the face-up output tray.
16
Loading paper
2
2
2
1
1
Unscannable and unprintable areas2
The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.
UsageDocument
Size
*
Copy
*
a single copy
Letter4 mm4 mm
A44 mm4 mm
Top (1)
Bottom (1)
Left (2)
Right (2)
or a 1 in 1 copy
ScanLetter3 mm3 mm
A43 mm3 mm
PrintLetter4 mm4 mm
A44 mm4 mm
17
Chapter 2
Note
Note
Paper settings2
Paper Size and Type2
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document.
You can use the following sizes of paper for
printing copies: A4, Letter, Legal, Executive,
A5, A5 L, A6, B5, B6 and Folio
(8.5 in. × 13 in.).
Following on the paper size setting, you can
set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Do one of the following:
To set the paper type for the
MP Tray press a or b to display
MP Tray.
e Press d or c to display the paper size
options.
Press A4, Letter, Legal,
Executive, A5, A5 L, A6, B5, B6,
Folio or Any.
• The Any option appears only when you
choose the MP tray.
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A5 L and A6 size are not available for
Tray#2.
f Press Thin, Plain, Thick, Thicker,
Recycled Paper or Glossy.
g Press Stop/Exit.
You can choose Glossy for the
MP Tray.
Press MP Tray.
To set the paper type for Tray#1
press a or b to display Tray#1.
Press Tray#1.
To set the paper type for Tray#2
press a or b to display Tray#2.
1
if you installed the
18
Press Tray#2
optional tray.
1
The Tray#2 button will be selectable if the
optional tray is installed.
Loading paper
2
Note
Tray Use in copy mode2
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
1
, the machine pulls the
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Copy.
Press Tray Use:Copy.
Tray Use in print mode2
You can change the default tray the machine
will use for printing from your computer.
a Press MENU.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Print.
Press Tray Use:Print.
e Press Tray#1 Only, Tray#2 Only
MP Only, MP>T1>T2
1
The Tray#2 Only or T2 appears only if the
optional tray is installed.
1
or T1>T21>MP.
1
f Press Stop/Exit.
,
e Press Tray#1 Only, Tray#2 Only
MP Only, MP>T1>T2
1
The Tray#2 Only or T2 appears only if the
optional tray is installed.
1
or T1>T21>MP.
f Press Stop/Exit.
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
1
,
19
Chapter 2
Acceptable paper and
other print media2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, glossy paper,
labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Recommended paper and
print media2
Paper TypeItem
Plain paper
Recycled Paper Xerox Recycled Supreme
LabelsAvery laser label L7163
EnvelopeAntalis River series (DL)
Glossy PaperInternational Paper Rey
Xerox Premier TCF 80 g/m
Xerox Business 80 g/m
2
80 g/m
Color Laser Gloss 140g/m
A4
2
2
2
Type and size of paper2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The name for the paper trays in the
printer driver in this Guide are as
follows:2
20
Tray and optional unitName
Standard paper trayTray 1
Multi-purpose trayMP Tray
Optional lower trayTray 2
Loading paper
2
Paper capacity of the paper trays2
Paper sizePaper typesNo. of sheets
Paper Tray
(Tray 1)
A4, Letter, Legal, B5,
Executive, A5,
Plain paper, Thin paper
and Recycled paper
up to 250 [80 g/m
2
]
A5 (Long Edge), A6, B6,
1
Folio
Multi-purpose Tray
(MP Tray)
Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
Plain paper, Thin paper,
Thick paper,
Thicker paper,
Bond paper,
50 sheets [80 g/m
3 Envelopes
1 Glossy paper
2
]
Recycled paper,
Envelopes, Labels and
Glossy paper
Optional Lower Tray
(Tray 2)
1
Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm)
A4, Letter, Legal, B5,
Executive, A5, B6,
1
Folio
Plain paper, Thin paper
and Recycled paper
up to 500 [80 g/m
2
]
Recommended paper specifications2
The following paper specifications are suitable for this machine.
Basis weight
75-90 g/m
Thickness80-110 μm
RoughnessHigher than 20 sec.
Stiffness
90-150 cm
Grain directionLong grain
Volume resistivity
Surface resistivity
Filler
10e
10e
CaCO
Ash contentBelow 23 wt%
BrightnessHigher than 80%
OpacityHigher than 85%
2
3
/100
9
-10e11 ohm
9
-10e12 ohm-cm
(Neutral)
3
Use paper made for plain paper copying.
Use paper that is 75 to 90 g/m
2
.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
21
Chapter 2
IMPORTANT
1
1
Handling and using special
paper2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 200 degrees
centigrade (392 degrees Fahrenheit).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
Types of paper to avoid2
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed,
they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.
22
Loading paper
2
IMPORTANT
Envelopes2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and printquality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds
and the leading edge should not be thicker
than two sheets of paper. The envelope
should lie flat and not be of baggy or flimsy
construction. You should buy quality
envelopes from a supplier who understands
that you will be using the envelopes in a laser
machine.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid2
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
• with double flaps as shown in figure
below
• with sealing flaps that are not folded
down when purchased
• with sealing flaps as shown in figure
below
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with each side folded as shown in
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
23
Chapter 2
IMPORTANT
Labels2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 200 degrees
centigrade (392 degrees Fahrenheit) for a
period of 0.1 seconds.
Types of labels to avoid2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
24
3
IMPORTANT
Note
Loading documents3
1
2
3
How to load
documents
You can make copies, and scan from the ADF
(Automatic Document Feeder) and the
scanner glass.
Using the automatic
document feeder (ADF)3
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard
80 g/m
before putting them in the ADF.
Document Sizes Supported3
2
paper and always fan the pages
3
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
on page 26.
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
Length:147.3 to 356.0 mm
Width:147.3 to 215.9 mm
Weight:
64 to 90 g/m
2
How to load documents3
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
b Fan the pages well.
c Place your document face uptop edge
first in the ADF until the LCD display
message changes and you feel it touch
the feed rollers.
d Adjust the paper guides (1) to fit the
width of your document.
1
25
Chapter 3
Note
Note
IMPORTANT
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
• To scan non-standard documents, see
Using the scanner glass on page 26.
Using the scanner glass3
You can use the scanner glass to copy or
scan pages of a book one page at a time.
Document Sizes Supported3
Length:Up to 355.6 mm
Width:Up to 215.9 mm
Weight: Up to 2.0 kg
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
How to load documents3
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
c Close the document cover.
If the document is a book or is thick, do not
slam or press on the cover.
26
4
Note
Making copies4
Enlarge/
Reduce
Quality
Duplex Copy
100%OffAuto
Favorite
Copy
4
How to copy4
The following steps show the basic copy
operation. For details about each option, see
Advanced User's Guide.
a When you want to make a copy, press
(COPY) to illuminate it in blue.
Make sure you are in Copy mode.
The LCD shows:
If the LCD shows Please Wait and the
machine stops copying while you are
making multiple copies, please wait for 30
to 40 seconds until the machine finishes
the colour registrations and cleaning
process of the belt unit.
Stop copying4
To stop copying, press Stop/Exit.
Copy settings4
Press COPY and then press d or c to choose
the setting you want. For details about
changing the copy settings, see Copy
settings in Chapter 4 of the Advanced User's
Guide.
You can enter the number of copies
you want by pressing the + and buttons on the Touchscreen.
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF) on page 25.)
Load your document face down on
the scanner glass. (See Using the
scanner glass on page 26.)
c Press Mono Start or Colour Start.
You can change the following copy settings:
Quality
Enlarge/Reduce
Duplex Copy
Tray Use (Tray Selection)
Brightness
Contrast
Stack / Sort
Page Layout
2in1(ID)
Color Adjust (Saturation)
Set New Default
Factory Reset
Favorite Settings
27
Note
Note
Printing data from a USB Flash
2
1
DCP
5
memory drive or digital camera
supporting mass storage
With the Direct Print feature, you do not need
a computer to print data. You can print by just
plugging your USB Flash memory drive into
the machine’s USB direct interface. You can
also connect and print directly from a camera
set to USB mass storage mode.
• Some USB Flash memory drives may not
work with the machine.
• If your camera is in PictBridge mode, you
cannot print data. Please refer to the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
Creating a PRN or
®
PostScript
direct printing
The screens in this section may vary
depending on your application and
operating system.
a From the menu bar of an application,
click File, then Print.
3™ file for
b Choose Brother DCP-XXXX Printer (1)
and check the Print to file box (2).
Click Print.
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
5
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive
or digital camera connected to your
computer, you can save the file directly
to the USB Flash memory drive.
5
28
Printing data from a USB Flash memory drive or digital camera supporting mass storage
5
Note
Note
1
1
Printing data directly
from the USB Flash
memory drive or digital
camera supporting
mass storage
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface (1) on the front of the machine.
Press Direct Print on the
Touchscreen. Your machine will enter
Direct Print Mode.
• Make sure your digital camera is turned
on.
• If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct print. (See Switching Users
5
in chapter 2 of the Advanced User's
Guide.)
b Press a or b to choose the folder name
and file name you want to print.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
• If you want to print an index of the files,
press Index Print on the
Touchscreen. Press Mono Start or Colour Start to print the data.
• When the machine is in Deep Sleep
mode, the LCD does not show any
information even if you connect a USB
flash memory drive to the USB direct
interface. Press the Touchscreen or any
key to wake up the machine. Press
Direct Print on the Touchscreen, the
LCD will show the Direct Print menu.
c Choose the number of copies you want
by pressing the + and - buttons on the
Touchscreen.
d Do one of the following:
Press Print Settings.
Go to step e.
If you do not need to change the
current default settings, go to
step g.
29
Chapter 5
Note
IMPORTANT
Note
e Press a or b to display an option setting
you need to change.
Press the option and change the setting.
• You can choose the following settings:
Paper Size
Paper Type
Multiple Page
Orientation
Duplex
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of
these settings may not appear.
f Do one of the following:
If you want to change other option
settings, repeat step e.
If you do not want to change any
other options, press and go to
step g.
Changing the default settings
for direct print5
You can change the default settings for Direct
Print.
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface on the front of the machine.
b Press Direct Print on the
Touchscreen.
c Press Default Settings.
d Press a or b to display the setting you
want to change.
Press the setting.
e Press the new option you want. Repeat
steps d to e for each setting you want
to change.
How to display all available options:
When the LCD displays the d and c
buttons, press d or c to display all
available options.
g Press Mono Start or Colour Start to
print the data.
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB Flash memory drive
to the USB direct interface.
• DO NOT remove the USB Flash memory
drive or digital camera from the USB direct
interface until the machine has finished
printing.
30
6
How to print from a computer6
6
Printing a document6
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See
Printing for Windows
for Macintosh in the Software User's Guide
for the details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Paper Size
®
or Printing and Faxing
Orientation
Copies
Media Type
Print Quality
Colour / Mono
Multiple Page
Duplex / Booklet
Paper Source
e Click OK to begin printing.
31
7
How to scan to a computer7
Scanning a document 7
There are several ways to scan documents.
You can use the (SCAN) key on the
machine or the scanner drivers on your
computer.
a To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User's Guide.)
Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User's
Guide.)
b Load your document. (See How to load
documents on page 25.)
Use the ADF to scan multiple pages
of documents. The ADF feeds each
sheet automatically.
Use the scanner glass to scan a
page of a book or one sheet at a
time.
Scanning using the
scan key
For more information, see Using the Scan
key in the Software User's Guide.
a Press the (SCAN) key.
b Choose the scan mode you want.
Scan to:
USB
Network
FTP
E-mail (Server)
E-mail
Image
OCR
File
1
c (For network users)
Choose the computer you want to send
the data to.
1
(Macintosh users)
Presto! PageManager must be downloaded
and installed before use. See Accessing Brother Support (Macintosh) on page 4 for
further instructions.
7
c Do one of the following:
To scan using the (SCAN)
key, go to Scanning using the scan key on page 32.
To scan using a scanner driver at
your computer, go to Scanning using
a scanner driver on page 33.
32
d Press Mono Start or Colour Start to
begin scanning.
7
Scanning using a
scanner driver7
For more information, see Scanning a
document using the TWAIN driver, Scanning
a document using the WIA driver or Scanning
a document using the ICA driver in the
Software User's Guide.
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness, and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
LDAP search7
How to scan to a computer
If the machine is connected to your LDAP
server, you can search for information such
as E-mail addresses from your server. (For
details about how to set up LDAP see the
Network User's Guide.)
33
Routine maintenanceA
A
Replacing the consumable itemsA
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Toner cartridgeDrum unit
See Replacing a Toner cartridge on page 38.
Model Name: TN-320BK, TN-325BK, TN-328BK,
TN-320C, TN-325C, TN-328C, TN-320M, TN-325M,
TN-328M, TN-320Y, TN-325Y, TN-328Y,
See Replacing the drum unit on page 44.
Model Name: DR-320CL
Belt unitWaste toner box
See Replacing the belt unit on page 50.
Model Name: BU-300CL
See Replacing the waste toner box on page 56.
Model Name: WT-300CL
34
Routine maintenance
A
LCD messagesConsumable item
Approximate lifeHow to replaceModel name
to replace
Toner Low
Prepare New
Toner
Cartridge.X
Toner cartridge
X = Black, Cyan,
Magenta, Yellow
<Black>
2,500 pages
4,000 pages
6,000 pages
<Cyan, Magenta,
Yellow>
1,500 pages
3,500 pages
6,000 pages
Replace Parts
Waste toner box
50,000 pages
WT Box End Soon
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
Standard toner cartridge
4
High capacity toner cartridge
5
Super high capacity toner cartridge
123
124
125
123
124
125
1
See page 38.
TN-320BK
TN-325BK
TN-328BK
TN-320C
TN-325C
TN-328C
TN-320M
TN-325M
TN-328M
TN-320Y
TN-325Y
TN-328Y
See page 56.WT-300CL
3
,
4
,
5
,
3
,
4
,
5
,
3
,
4
,
5
,
3
,
4
,
5
35
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
LCD messagesConsumable item
Approximate lifeHow to replaceModel name
to replace
Replace TonerX Toner cartridge<Black>
2,500 pages
4,000 pages
6,000 pages
<Cyan, Magenta,
Yellow>
1,500 pages
3,500 pages
6,000 pages
Replace Parts
Drum unit
25,000 pages
Drum Unit
Drum Stop
Replace Parts
Belt unit
50,000 pages
Belt Unit
Replace WT Box Waste toner box
Replace Parts
Fuser unit
50,000 pages
100,000 pages
Fuser Unit
Replace Parts
Laser unit
100,000 pages
Laser Unit
Replace Parts
Paper feeding kit 1
100,000 pages
PF Kit 1
Replace Parts
Paper feeding kit 2
100,000 pages
PF Kit 2
Replace Parts
PF Kit MP
Paper feeding kit
MP
50,000 pages
125
126
127
125
126
127
134
1
1
1
1
1
1
1
See page 38.
TN-320BK
TN-325BK
TN-328BK
TN-320C
TN-325C
TN-328C
TN-320M
TN-325M
TN-328M
TN-320Y
TN-325Y
TN-328Y
5
6
7
5
,
6
,
7
,
5
,
6
,
7
,
5
,
6
,
7
See page 45.DR-320CL
See page 50.BU-300CL
See page 56.WT-300CL
Call your Brother dealer for a
replacement fuser unit.
Call your Brother dealer for a
replacement laser unit.
Call your Brother dealer for a
replacement paper feeding kit 1.
Call your Brother dealer for a
replacement paper feeding kit 2.
Call your Brother dealer for a
replacement paper feeding kit MP.
,
,
,
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High capacity toner cartridge
7
Super high capacity toner cartridge
36
Routine maintenance
A
Note
• Go to http://www.brother.com/original/index.html for instructions on how to return your used
consumable items to the Brother collection program. If you choose not to return your used
consumable, please discard the used consumable according to local regulations, keeping it
separate from domestic waste. If you have questions, call your local waste disposal office.
(See EU Directive 2002/96/EC and EN 50419 in the Safety and Legal Booklet.)
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19798. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
37
Replacing a Toner cartridgeA
Note
Model Name: For the model name of toner
cartridges, see Replacing the consumable items on page 34.
The Standard toner cartridges can print
approximately 2,500 pages (black) or
approximately 1,500 pages (cyan, magenta,
yellow)
print approximately 4,000 pages (black) or
approximately 3,500 pages (cyan, magenta,
yellow)
cartridges can print approximately 6,000
pages (black, cyan, magenta, yellow)
Actual page count will vary depending on
your average type of document. When a
toner cartridge is running low, the LCD shows
Toner Low.
The toner cartridges that come supplied with
the machine are standard toner cartridges.
1
1
. The High Yield toner cartridges can
1
. The Super High Yield toner
1
.
Approx. cartridge yield is declared in accordance
with ISO/IEC 19798.
Toner LowA
If the LCD shows Toner Low
Prepare New Toner Cartridge.X, buy
a new toner cartridge and have it ready
before you get a Replace Toner message.
The LCD shows the toner colour that is near
the end of its life (Cyan, Magenta, Yellow or
Black).
Replace TonerA
When the LCD shows Replace Toner the
machine will stop printing until you replace
the toner cartridge. The message on the LCD
will indicate which colour you need to replace.
A new or unused Brother Original toner
cartridge will reset the Replace Toner mode.
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, please call your
Brother dealer.
• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning and Checking the machine on page 63.
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
38
Routine maintenance
A
Replacing the toner cartridgesA
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
39
d Hold the handle of the toner cartridge
WARNING
IMPORTANT
Note
and slightly push it toward the machine
to unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety and Legal Booklet for how to clean the
machine.
Be careful not to inhale toner.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office. (See EU Directive 2002/96/EC and EN 50419 in the Safety and Legal Booklet)
40
Routine maintenance
A
Note
1
1
e Push to release the latches of the
corona wire cover (1), and then open the
cover.
f Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
41
g Close the corona wire cover.
IMPORTANT
h Repeat steps e to g to clean each of
three remaining corona wires.
i Unpack the new toner cartridge. Gently
shake it from side to side several times
to distribute the toner evenly inside the
cartridge.
• Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
• Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with Brother
Original toner cartridges. Brother cannot
guarantee this optimum performance if
toner or toner cartridges of other
specifications are used. Brother does not
therefore recommend the use of
cartridges other than Brother Original
cartridges with this machine, or the
refilling of empty cartridges with toner from
other sources. If damage is caused to the
drum unit or other part of this machine as
a result of the use of toner or toner
cartridges other than Brother Original
products due to the incompatibility or lack
of suitability of those products with this
machine, any repairs required as a result
may not be covered by the warranty.
42
Routine maintenance
A
IMPORTANT
j Pull off the protective cover.
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
k Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit, then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
C
M
Y
K
C - CyanM - Magenta
Y - YellowK - Black
43
l Push the drum unit in until it stops.
Note
IMPORTANT
Replacing the drum unitA
Model name: DR-320CL
A new drum unit can print approximately
25,000 A4 or Letter size single-sided pages.
For best performance, use a Brother
Original drum unit and Brother Original
toner units. Printing with a third-party drum
unit or toner unit may reduce not only the
print quality but also the quality and life of
the machine itself. Warranty coverage
may not apply to problems caused by the
use of a third-party drum unit or toner unit.
Drum ErrorA
The corona wires have become dirty. Clean
the corona wires in the drum unit. (See
Cleaning the corona wires on page 69.)
If you cleaned the corona wires and
Drum Error was not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
m Close the front cover of the machine.
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Wait message and
returns to Ready mode.
44
Replace DrumA
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a Brother Original drum unit
be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
Drum StopA
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a Brother Original drum unit be
installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
Routine maintenance
A
IMPORTANT
Replacing the drum unitA
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water.
• Every time you replace the drum unit,
clean the inside of the machine. (See
Cleaning and Checking the machine
on page 63.)
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
45
d Turn the green lock lever (1) at the left of
IMPORTANT
1
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
46
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
A
e Hold the handle of the toner cartridge
WARNING
IMPORTANT
Note
and slightly push it to unlock it. Then pull
it out of the drum unit. Repeat this for all
the toner cartridges.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety and Legal Booklet for how to clean the
machine.
Be careful not to inhale toner.
Routine maintenance
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the unit.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office. (See EU Directive 2002/96/EC and EN 50419 in the Safety and Legal Booklet)
47
f Unpack the new drum unit and remove
IMPORTANT
C
M
Y
K
the protective cover.
g Hold the handle of the toner cartridge
and slide the toner cartridge into the new
drum unit, then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Unpack the drum unit just before you put it
in the machine. Exposure to direct sunlight
or room light may damage the drum unit.
C - CyanM - Magenta
Y - YellowK - Black
48
Routine maintenance
A
1
1
2
1
h Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
j Turn the green lock lever (1) clockwise
to the lock position.
k Push the drum unit in until it stops.
l Close the front cover of the machine.
49
Resetting the drum counterA
IMPORTANT
When you replace a drum unit with a new
one, you will need to reset the drum counter
by completing the following steps:
a Press MENU.
Replacing the belt unitA
Model name: BU-300CL
A new belt unit can print approximately
50,000 A4 or Letter size single-sided pages.
b Press a or b to display
Machine Info..
Press Machine Info..
c Press Reset Menu.
d Press Drum.
e The machine will display
Reset Drum?.
f Press Yes, and then press Stop/Exit.
Replace Parts
Belt Unit
When the Replace Parts Belt Unit
message appears on the LCD, you will need
to replace the belt unit:
• DO NOT touch the surface of the belt unit.
If you touch it, it could degrade print
quality.
• Damage caused by incorrect handling of
the belt unit may void your warranty.
a Make sure that the machine is turned
on.
A
50
Routine maintenance
A
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
51
d Turn the green lock lever (1) at the left of
IMPORTANT
1
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
52
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
Routine maintenance
A
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
e Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
53
f Unpack the new belt unit.
1
g Put the new belt unit back in the
machine. Make sure the belt unit is level
and fits firmly into place.
h Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
54
Routine maintenance
A
1
j Turn the green lock lever (1) clockwise
to the lock position.
k Push the drum unit in until it stops.
Resetting the belt unit counterA
When you replace a belt unit with a new one,
you will need to reset the belt unit counter by
completing the following steps:
a Press MENU.
b Press a or b to display
Machine Info..
Press Machine Info..
c Press Reset Menu.
d Press Belt Unit.
e The machine will display Reset Belt
Unit?.
f Press Yes, and then press Stop/Exit.
l Close the front cover of the machine.
55
Replacing the waste toner boxA
WARNING
IMPORTANT
Model name: WT-300CL
A new waste toner box can print
approximately 50,000 A4 or Letter size
single-sided pages.
Replace Parts
WT Box End Soon
If the LCD shows Replace Parts
WT Box End Soon, it means the waste
toner box is near the end of its life. Buy a new
waste toner box and have it ready before you
get a Replace WT Box message.
Replace WT BoxA
When the Replace WT Box message
appears on the LCD, you will need to replace
the waste toner box:
DO NOT put the waste toner box into a fire.
It could explode.
Be careful not to spill the toner. DO NOT
inhale or allow it to get into your eyes.
b Press the front cover release button and
then open the front cover.
A
DO NOT reuse the waste toner box.
a Make sure that the machine is turned
on.
56
Routine maintenance
A
1
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
57
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
58
Routine maintenance
A
IMPORTANT
Note
e Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
f Remove the two pieces of orange
packing material and discard them.
This step is only necessary when you are
replacing the waste toner box for the first
time, and are not required for the
replacement waste toner box. The orange
packing pieces are installed at the factory
to protect your machine during shipment.
59
g Hold the green handle of the waste toner
CAUTION
Note
box and remove the waste toner box
from the machine.
Handle the waste toner box carefully in
case you accidentally spill or scatter toner.
If toner scatters on your hands or clothes,
wipe or wash it off with cold water.
h Unpack the new waste toner box and
put the new waste toner box in the
machine using the green handle. Make
sure the waste toner box is level and fits
firmly into place.
Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
60
Routine maintenance
A
1
1
2
i Put the belt unit back into the machine.
Make sure the belt unit is level and fits
firmly into place.
j Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
k Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
61
l Turn the green lock lever (1) clockwise
1
to the lock position.
m Push the drum unit in until it stops.
n Close the front cover of the machine.
62
Routine maintenance
A
WARNING
IMPORTANT
Cleaning and Checking
the machineA
Clean the outside and inside of the machine
regularly with a dry, lint-free cloth. When you
replace the toner cartridge or the drum unit,
make sure that you clean the inside of the
machine. If printed pages are stained with
toner, clean the inside of the machine with a
dry, lint-free cloth.
DO NOT use any flammable substances,
spray or organic solvent/liquids containing
alcohol/ammonia to clean the inside or
outside of the machine. Doing this may
cause a fire or electrical shock.
Cleaning the outside of the
machineA
a Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b Pull the paper tray completely out of the
machine.
Be careful not to inhale toner.
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
c Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
d Remove any paper that is in the paper
tray.
63
e Wipe the inside and the outside of the
3
1
2
paper tray with a dry, lint-free soft cloth
to remove dust.
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the electrical socket first and connect all
cables. Turn on the machine.
Cleaning the scanner glassA
a Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b Unfold the ADF document support (1)
and then open the ADF cover (2).
Clean the white bar (3) and the scanner
glass strip (4) underneath it with a soft
lint-free cloth moistened with water.
Close the ADF cover (2) and fold the
ADF document support (1).
2
3
4
1
c Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.
64
Routine maintenance
A
Note
2
1
d In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
moistened with water.
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
e Plug the machine’s power cord back into
the electrical socket first and connect all
cables. Turn on the machine.
Cleaning the laser scanner
windowsA
a Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b Press the front cover release button and
then open the front cover.
65
c Hold the green handle of the drum unit.
1
Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
66
A
IMPORTANT
• We recommend that you place the drum
1
1
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Routine maintenance
e Wipe the four scanner windows (1) with
a dry, lint-free cloth.
f Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the sides
of the drum unit.
67
g Match the guide ends (2) of the drum
1
2
1
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
i Push the drum unit in until it stops.
h Turn the green lock lever (1) clockwise
to the lock position.
68
j Close the front cover of the machine.
k Plug the machine’s power cord back
into the electrical socket first and
connect all cables. Turn on the machine.
Routine maintenance
A
Cleaning the corona wiresA
If you have print quality problems, clean the
four corona wires as follows:
a Press the front cover release button and
then open the front cover.
b Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
69
c Hold the handle of the toner cartridge
1
and slightly push it toward the machine
to unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
d Push to release the latches of the
corona wire cover (1), and then open the
cover.
70
Routine maintenance
A
Note
1
e Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
f Close the corona wire cover.
g Repeat steps d to f to clean each of
three remaining corona wires.
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
71
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