No part of this publication may be reproduced in any
form or by any means without permission in writing
from the publisher.
Specifications are subject to change without notice.
Trademarks
Bluetooth is a regis tered tra dem ar k owne d by it s p ro priet or . Brother uses Bluetooth wire les s tec hno l-
ogy under license.
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a regis tered trad emark or a trademark of Mic rosoft Cor poratio n in the Unite d
States and other cou ntries. Microsoft, Windows and W indows Server are registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machines Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co. Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of Sony
Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA and WPA2 are register ed trade marks and Wi-Fi Pr otecte d Setup is a trad emar k of Wi-F i
Alliance.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whos e software title i s mentioned i n this manual has a S oftware Licen se Agreement
specific to its proprietary programs.
All other brand and product names mentioned in this manual are trademarks or registered
trademarks of their respective companies.
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Preface
This Service Manual is intended for use by service personnel and details the specifications,
construction, theory of operation, and maintenance for the Brother machines noted on the front
cover. It includes information required for troubleshooting and service--disassembly,
reassembly, and lubrication--so that service personnel will be able to understand equipment
function, repair the equipment in a timely manner and order spare parts as necessary.
To perform appropriate maintenance so that the machine is always in the best possible
condition for the customer, service personnel must adequately understand and apply this
manual.
The table below shows the functional comparison between the models covered by this manual.
Speaker√√√√√---------------
Backup battery√√------------------------
TAD (Microphone)√√------------------------
PhotoCapture
Center
PictBridge/
USB flash memory
drive
Movable platen√√√------√√---------
ADF√√√√---------√------
Photo tray√√√------√√---------
Control panel base
with flat core
√√√------√------------
---√------------------------
1 unit*---------------------------
√---------------------------
√√√
√ √ √√√√√√√√
------------------√---------
3.3-inch
wide color
Monochrome LCD
(16 charas x 1 line)
√
(w/o CF)
3.3-inch wide color
---√√
Monochrome LCD
(16 charas x 1 line)
√
(w/o CF)√(w/o CF)
---
* Number of cordless handsets that the machine has as standard. Up to four cordless handsets includin g optional ones can be
registered.
This manual describes the models and their versions destined for major countries. The specifications and
functions are subject to change depending upon each dest ination.
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How this manual is organized
This manual is made up of nine chapters and appendices.
CHAPTER 1PARTS NAMES AND FUNCTIONS
Contains external views and names of components and describes their functions. Information
about the keys on the control panel is included to help you check operation or make
adjustments.
CHAPTER 2SPECIFICATIONS
Lists the specifications of each model, which enables you to make a comparison of different
models.
CHAPTER 3THEORY OF OPERATION
Gives an overview of the scanning and printing mechanisms as well as the sensors, actuators,
and control electronics. It aids in understanding the basic principles of operation as well as
locating defects for troubleshooting.
CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING
Details error messages and codes that the incorporated self-diagnostic functions display if any
error or malfunction occurs. If any error message appears, refer to this chapter to find which
components should be checked or replaced.
The latter half of this chapter provides sample prob lems that could occ ur in the main sections of
the machine and related troubleshooting procedures. This will help service personnel pinpoint
and repair defective components.
CHAPTER 5HANDLING DATA HE LD IN THE MACHINE PRIOR TO
REPAIR
Describes how to handle data held in the machine to be repaired.
At the user site, if the machine cannot print F AX data received and left in the machine due to the
printing mechanism defective, the service personnel should instruct the end user to follow the
transfer procedure given in this chapter to transfer the FAX data to another machine before
sending the machine for repair.
At the service site, the service personnel should back up the machine information and user
setting infor mation held in the machin e into an external memor y for restoration after r epair,
using the backup procedure given in this chapter.
CHAPTER 6DISASSEMBLY/REASSEMBLY AND LUBRICATION
Details procedures for disassembling and rea sse mbli ng t he mac h ine tog et her with related notes.
The disassembly order flow provided enables you to see at a glance the quickest way to get to
component(s) involved.
At the start of a disassembly job, you check th e dis assembly order flow that guides you throu gh
a shortcut to the target components.
This chapter also covers screw tightening torques and lubrication points to which the specified
lubricants should be applied during reassembly jobs.
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CHAPTER 7ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
Details adjustments and updating of settings, which are required if the head/carriage unit, main
PCB and some other parts have been replaced.
CHAPTER 8CLEANING
Provides cleaning procedures not covered by the User's Guide. Before starting any repair work,
clean the machine as it may solve the problem concerned.
CHAPTER 9MAINTENANCE MODE
Describes the maintenance mode which is exclusively designed for the purpose of checks,
settings and adjustments of the machine using the keys on the control panel.
In the maintenance mode, you can update memory (EEPROM: electrically erasable
programmable read-only memory) contents for optimizing the drive conditions of the head/
carriage unit or the paper feed roller and paper ejection roller in the engine unit, if those units
have been replaced , or for se tting the CIS s canner area, for example . You can also customize the
EEPROM according to the sh ipment destination of t he ma chi ne conc erned. In addition, yo u ca n
perform operational checks of the LCD, control panel PCB or sensors, perform a print test,
display the log information or error codes, and modify firmware switches (WSW).
For models with a cordless handset, the maintenance functions dedicated to cordless handsets
are provided.
Appendix 1Reading Labels
Shows the location of labels put on some parts and describes the coding information for serial
number, head property data, and manufacturing information.
Appendix 2Firmware Installation
Provides instructions on how to change firmware stored in the flash ROM on the main PCB or
load firmware to a new main PCB from the host PC.
Appendix 3EEPROM Customizing Codes
Provides instructions on how to set up the EEPROM customizing codes for the various
preferences exclusively designed for each destination. The specified customizing code is stored
in the EEPROM mounted on the main PCB. If the main PCB is replaced, t her efore, you need to
set up the proper customizing code with the machine in the maintenance mode.
Customizing codes customize firmware for individual models, enabling the common firmware
to be used for various models. A list of EEPROM customizing codes comes with the firmware
data provided by Brother Industries.
Appendix 4Firmware Switches (WSW)
Describes the functions of the firmware switches, which can be divided into two groups: one is
for customizing preferences designed for the shipping destination (as described in Appendix 3)
and the other is for modifying preferences that match the machine to the environmental
conditions. Use the latter group if the machine malfunctions due to mismatching.
Appendix 5Wiring Diagrams
Provides the wiring diagrams that help you understand the connections between PCBs.
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Appendix 6Circuit Diagrams
Provides the circuit diagrams of the MJ PCB and power supply PCB.
Appendix 7Deletion of User Setting Information
Provides instructions on how to delete user setting information recorded in the machine and
cordless handset(s).
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SAFETY PRECAUTIONS
v
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vi
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vii
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viii
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ix
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x
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xi
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xii
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xiii
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xiv
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xv
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xvi
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CHAPTER 1
PARTS NAMES AND FUNCTIONS
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CHAPTER 1 PARTS NAMES AND FUNCTIONS
This chapter contains external views and names of components and describes their functions.
Information about the keys on the control panel is included to help you check operation or make
adjustments.
The illustrations in this section are based on the MFC790CW.
Front view
(1) ADF & document cover ASSY (For models with ADF)
Document cover (For models without ADF)
(2) Control panel
(10) Scanner cover
(Scanner unit)
(9) Handset*
(3) Ink cartridge cover
(4) Media slots for
3
(5) Paper tray
PhotoCapture Center*
1
(6) Port for PictBridge /
USB flash memory drive
(frontview)
(7) Telephone line jack*
(8) External telephone line jack*
*1 For models with PhotoCapture Center
*2 For MFC only
*3 For models with handset
2
2
1-1
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Back view
(13) LAN cable connector*
4
(12) USB interface connector
LANUSB
No.NameDescription
ADF & document cover ASSY
(For models with ADF)
(1)
Document cover
(For models without ADF)
ADF (Only for models with ADF): Load documents
(originals) here. Documents will be fed into the
machine, page by page.
Document cover: Open to place the document
(original) on the scanner glass.
(11) Jam clear cover
(backview)
(2)Control panel
Use the keys to operate the machine. The liquid crystal
display (LCD) shows the machine operation status.
(3)Ink cartridge coverOpen to replace ink cartridges.
Media slots for PhotoCapture
(4)
Center
*1
(5)Paper tray
Port for PictBridge / USB flash
(6)
memory drive
Telephone line jack
(7)
External telephone line jack
(8)
(9)Handset
*3
*2
*2
Insert a memory card here.
Load paper here. Paper will be fed into the machine,
sheet by sheet.
Connect a digital camera (with PictBridge) to this
connector using the USB cable.
Insert a USB flash memory drive her e.
Plug in the modular plug on the telephone line here.
Plug in the modular plug o n the external tel ephone line
here.
Use for telephone conversations.
(10)Scanner co ver (Scanner unit)Open to remove jammed paper.
(11)Jam clear coverOpen to remove paper jammed inside the machine.
(12)USB interface connectorConnect the USB cable here.
(13)LAN cable connector
*4
Connect the LAN cable here.
1-2
*1 For models with PhotoCapture Center
*2 For MFC only
*3 For models with handset
*4 For wired LAN-enabled models
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Cordless handset (For models with cordless handsets)
r
Receiver
Speaker
LCD (liquid crystal display)
Dial pad
Microphone and transmitter
Battery cove
1-3
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1.2CONTROL PANEL
Machine
MFC990CW/790CW
2
1
4
3
5
6
8
97
1-4
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1-5
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MFC490CW
9
1
2
87
43
6
5
1-6
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1-7
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MFC290C/250C
910
1
2
8
3
7
4
6
5
1-8
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1-9
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DCP585CW/385C
89
67
5
4321
1-10
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DCP185C/165C/145C
7
65
4
910
1
2
8
3
(Mono Start)
(Colour Start)
1-11
(Ink Management)
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1-12
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Cordless handset (For models with cordless handsets)
1-13
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1-14
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1.3COMBINATIONS OF TWO KEYS FOR SPECIAL FUNCTIONS
The table below lists the special functions enabled by simultaneously pressing the specified
combination of keys on the control panel.
Special functionsCombination of keysAvailable for:
Displaying the firmware version* + #Models with numerical keypad
on the control panel
+ Stop/ExitModels without numerical
keypad on the control panel
Alternative to the Menu key on
the touch panel
Scan + CopyModels with touch panel
(This function is useful when the
touch panel is inoperable.)
1-15
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1.4COMPONENTS
The machine consists of the following major components:
ADF & document cover
2
ASSY
*
Document cover
Backup battery
1
*
Scanner cover
(Scanner unit)
Jam clear cover
3
*
Wide color LCD type
Control panel ASSY
Monochrome LCD type
Control panel ASSY
Antenna & cordless
PCB ASSY
5
*
Wire spring
Speaker
4
*
4
*
Scanner cover damper
Scanner cover
support
Registration sensor
PCB
Engine unit
PF encoder PCB
Flushing box
Cordless
5
handset
*
Charge stand
5
ASSY
*
Hook switch
6
PCB
*
Hand set
mount
6
*
6
*
Hand set
MJ PCB
Upper cover
Head/carriage unit
Maintenance unit
Ink absorber box
11
Bluetooth PCB
*
Main PCB ASSY
Ink refill ASSY
Lower cover
Inner media module cover
Ink cartridge cover
Front cover
7
*
WLAN PCB
8
*
Paper tray ASSY
10
*
MJ/PS shield unit
Power supply PCB
1
For models without ADF
*
2
For models with ADF
*
3
For models with backup battery
*
4
For models with speaker
*
5
For models with cordless handsets
*
6
For models with handset
*
1-16
Paper tray ASSY
7
For MFC only
*
8
For wireless LAN-enabled models
*
9
For models with photo tray
*
10
For models without photo tray
*
11
For Bluetooth support models
*
(COMPONENTS_BHmini9)
9
*
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CHAPTER 2
SPECIFICATIONS
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CHAPTER 2 SPECIFICATIONS
This chapter lists the specifications of each model, which enables you to make a comparison of
different models.
Operating Environment
Temperature (Best Print
Quality)
Humidity20 - 80% (w/o condensation)
Power
Consumption
Average
(Operating/
Standby/Sleep/
OFF mode)
Machine Noise (Operating)50 dBA (Maximum)
Machine Dimensions
U.S.A.
Europe/
Asia/
Oceania
22 / 4 / 3 /
0.6 W
24 / 4.5 / 3 /
22 / 4.5 / 3 /
0.6 W
390 x 365 x 150
mm
U.S.A.: 100-120 VAC, 50/60 Hz
Europe/Asia/Oceania: 220-240 VAC, 50/60 Hz
5-40 (18-33) degrees centigrade
27 / 5.5 / 4 /
0.7 W
0.7 W
390 x 375 x 180 mm460 x 375 x 180 mm
27 / 6 / 4 /
0.7 W
2-6
28 / 6.5 / 4.5 /
0.8 W
28 / 6.5 / 5 /
0.8 W
30 / 8.5 / 8 /
0.8 W
30 / 8.5 / 8 /
0.9 W
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ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
U.S.A.
Machine Weight
Energy Star CompliantYes
Blue Angel
TCO99
SpeakerYes
Europe/
Asia/
Oceania
U.S.A.
EuropeYes
Asia/
Oceania
7.1 kg
(15.7 lb.)
7.2 kg
(15.9 lb.)
7.8 kg
(17.2 lb.)
8.1 kg
(17.9 lb.)
8.2 kg
(18.1 lb.)
N/A
N/A
N/A
2.1.7 Interface
DCP145C/165C/185C/385C/585CW
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
Host InterfaceUSB 2.0 Full-Speed
LAN
Wireless LAN
Bluetooth
IrSimple
PictBridgeYes
USB Flash MemoryYes
"Memory Stick"
"Memory Stick Pro"
Acceptable Media Cards
N/A
"Secure Digital"
"Secure Digital High Capacity"
"xD Picture Card"
"xD Picture Card TypeM/TypeM+/
TypeH"
N/AYes
N/AYes
N/A
N/A
8.4 kg
(18.5 lb.)
8.5 kg
(18.7 lb.)
"Compact Flash"
"Memory Stick"
"Memory Stick Pro"
"Secure Digital"
"Secure Digital High Capacity"
"xD Picture Card"
"xD Picture Card TypeM/TypeM+/
TypeH"
8.5 kg
(18.7 lb.)
8.6 kg
(19.0 lb.)
USB 2.0
Hi-Speed
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MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
Host Interface USB 2.0 Full-Speed USB 2.0 Hi-Speed
LAN
Wireless LAN
Bluetooth
IrSimple
PictBridgeYes
USB Flash MemoryYes
Acceptable Media Cards
N/A
N/AYes
N/AYes
N/AYes
N/A
"Memory Stick"
"Memory Stick
Pro"
"Secure Digital"
"Secure Digital
High Capacity"
"xD Picture
Card"
"xD Picture Card
TypeM/TypeM+/
TypeH"
"Compact Flash"
"Memory Stick"
"Memory Stick Pro"
"Secure Digital"
"Secure Digital High Capacity"
"xD Picture Card"
"xD Picture Card TypeM/TypeM+/TypeH"
2-8
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2.2TELEPHONE
DCP145C/165C/185C/385C/585CW
Not available.
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
Handset
Digital Cordless Phone
(Cordless Handset)
SKYPE API support
Hook/ Tel R/
Recall/On Hook
Key
Duplex Speaker Phone Key
PBX Feature (Europe Only)Yes
Hold/Mute
Music on Hold
Monitoring the Line on Hold
with Music
U.S.A.Hook
EuropeTel R
Asia/
Oceania
N/AYes (Detachable)N/A
N/A
N/A
HookRecall
N/AYes
N/AYes
N/A
N/A
1 unit*
(4 units)
* The machine has one digital cordless phone as standard. A total of four
units (including 3 uni ts sold separately) can be used.
2.2.1 Volume
DCP145C/165C/185C/385C/585CW
Not available.
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
U.S.A.
Handset Volume
Speaker V olumeYes (3 steps +OFF)
Ring VolumeYes (3 steps +OFF)
Europe/
Asia/
Oceania
N/A
N/A
Yes (2 steps +
Amplify)
N/A
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2.2.2 Quick/Auto Dials
DDCP145C/165C/185C/385C/585CW
Not available.
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
One Touch Dial
Speed Dial40100 x 2 numbers
Figures of One T ouch & S peed
Dial
Registerable Number Of
Characters
Group Dial (Up to X groups)Yes (6)
Telephone Index
(Search/Speed dial key)
N/A
20 digits
16 characters
Yes
2.2.3 Tel Service
DCP145C/165C/185C/385C/585CW
Not available.
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
Caller IDYes
Call Waiting Caller ID
Call from Caller ID List
Call from Call List
Call waiting Ready
Backup Caller ID list
Call List Indication
External TAD InterfaceYes
U.S.A.Yes
Distinctive
Ringing
EuropeYes (Denmark/United Kingdom only)
Asia/
Oceania
N/AYes
N/AYes
N/AYes
N/AYes
Yes (Australia/New Zealand/Singapore/Hong Kong only)
N/A
N/A
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2.2.4 Message Center
DCP145C/165C/185C/385C/585CW
Not available.
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
TAD
ICM Recording Time
Toll Saver
Recording Conversation
OGM/User Recording Time
(*) Borderless for A4, LTR, A6,
Photo (102 x 152 mm/4 x 6"),
Index card (127 x 203 mm/5 x 8"),
Photo-2L (127 x 178 mm/5 x 7"),
Post Card 1 (100 x 148 mm/3.9 x 5.8") only
Photo (102 x 152 mm/4 x 6"),
Index card (127 x 203 mm/5 x 8"),
Photo-L (89 x 127 mm/3.5 x 5"),
Photo-2L (127 x 178 mm/5 x 7"),
Post Card 1 (100 x 148 mm/3.9 x
(*) Borderless for A4, LTR, A6,
Photo (102 x 152 mm/4 x 6"),
Index card (127 x 203 mm/5 x 8"),
Photo-2L (127 x 178 mm/5 x 7"),
Post Card 1 (100 x 148 mm/3.9 x 5.8") only
Photo (102 x 152 mm/4 x 6"),
Index card (127 x 203 mm/5 x 8"),
Photo-L (89 x 127 mm/3.5 x 5"),
Photo-2L (127 x 178 mm/5 x 7"),
Post Card 1 (100 x 148 mm/3.9 x
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
Paper SizeA4 , LTR, 4 x 6", Printer Set t ing
Paper TypePlain Paper, Inkjet Paper, Glossy, Printer Set ting
Direct Prin t Size for A4/LTRMaximum Size only
Borderless / Cropping
(Full Auto)
Index Print
DPOFYes
Color EnhancementYes
Print QualityNormal, Fine, Printer Setting
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CW
Paper SizeA4 , LTR, 4 x 6", Printer Set t ing
Paper TypePlain Paper, Inkjet Paper, Glossy, Printer Set ting
Direct Print Size for A4/LTR8 x 6" (20 x 15 cm)Maximum Size only
Borderless / Cropping
(Full Auto)
Index Print
DPOFYes
Color EnhancementYes
Print QualityNormal, Fine, Printer Setting
Yes/No
N/A
Yes/No
N/A
2.7.2 Bluetooth
DCP145C/165C/185C/385C/585CW
Not available.
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
Support Version
Support Profile
Image Format Print via
Bluetooth
Maximum Receiving File Size
Text Printing
N/AVer. 2.0 + EDR
N/ABIP, OPP
N/APhoto Print: JPG
N/AUp to 3 MB
N/A
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2.8SOFTWARE
DCP145C/165C/185C/385C/585CW
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
Support OS
Version
PC Application
MFC250C/290C/490CW/790CW/990CW
Support OS
Version
PC Application
WindowsWindows 2K/XP/XP Professional x64/Vista
MacMac OS X 10.2.4 (greater)
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
WindowsWindows 2K/XP/XP Professional x64/Vista
MacMac OS X 10.2.4 (greater)
Win 2K Professional
Win XP Home/XP Professional
Win XP Professional x64
Win Vist a
Win Server 2003 (print only via network)
Win Server 2003 x64 (print only via network)
Win Server 2008 (print only via network)
Mac OS X 10.3.9 - 10.4.3
Mac OS X 10.4.4 or greater
Win 2K Professional
Win XP Home/XP Professional
Win XP Professional x64
Win Vist a
Win Server 2003 (print only via network)
Win Server 2003 x64 (print only via network)
Win Server 2008 (print only via network)
Mac OS X 10.3.9 - 10.4.3
Mac OS X 10.4.4 or greater
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2.9NETWORK
DCP145C/165C/185C/385C/585CW
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
ITU SUB Addressing
Printer
Scanner
PC FAX
Internet FAX (Firmware)
Format (Scan to E-mail server)
Protocols (IPv4)
Protocols (IPv6)
LDAP
FAX to E-mail
Network Management
(BRAdmin Light)
Network Management (MIB-II
as well as Brother private MIB)
Network Reset
N/A
N/AYes
N/AYes
N/A
N/A
N/A
ARP, RARP,
BOOTP, DHCP,
APIPA (Auto IP),
NetBIOS/WINS,
LPR/LPD,
Custom Raw
N/A
N/A
N/A
N/A
N/AYes
N/AYes
N/A
Port/Port9100,
DNS Resolver,
mDNS, FTP
Server, TELNET,
SNMPv1, TFTP,
Scanner Port,
LLTD Responder ,
Web Services
Yes (for WLAN &
WIRED LAN at
once)
(in LAN Menu)
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
ITU SUB Addressing
Printer
Scanner
PC FAX
Internet FAX (Firmware)
Format (Scan to E-mail server)
N/AYes (for WLAN & WIRED LAN at once) (in LAN Menu)
2.9.1 Wired
DCP145C/165C/185C/385C/585CW
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
Model Name (Ethernet)
Network Connection (Ethernet)
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
Model Name (Ethernet)
Network Connection (Ethernet)
N/AEmbedded (NC-170h)
N/AEthernet 10/100 BASE-TX Auto Negotiation
N/A
N/A
Embedded
(NC-170h)
Ethernet 10/
100 BASE-TX
Auto Negotiation
2-26
Confidential
Page 66
2.9.2 Wireless
DCP145C/165C/185C/385C/585CW
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
Model Name (Wireless)
Network Connection
(Wireless)
Wireless Security
WiFi Certification
WCN
(Windows Connect Now)
Secure EZ
Setup
Setup Support
Utility
Auto Switch WLAN/WIRED
LAN
AOSS
(WLAN model
only)
WPS (WiFi
Protected
Setup)
N/A
N/AIEEE 802.11b/g
N/A
N/AWiFi B and G
N/A
N/AYes
N/AYes
N/AYes
N/A
Embedded
(NC-180w)
SSID (32 chr),
WEP 64/128 bits,
WPA-PSK (TKIP/
AES), WPA2-PSK
(AES)
**NO LEAP**
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
Model Name (Wireless)
Network Connection
(Wireless)
Wireless Security
WiFi Certification
WCN
(Windows Connect Now)
Secure EZ
Setup
Setup Support
Utility
Auto Switch WLAN/WIRED
LAN
AOSS
(WLAN model
only)
WPS (WiFi
Protected
Setup)
N/AEmbedded (NC- 180w)
N/AIEEE 802.11b/ g
N/A
N/AWiFi B and G
N/AYes
N/AYes
N/AYes
SSID (32 chr), WEP 64/128 bits,
WPA-PSK (TKIP/AES), WPA2-PSK (AES)
**NO LEAP**
N/A
N/A
2-27
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Page 67
2.10 SUPPLIES/OPTIONS
DCP145C/165C/185C/385C/585CW
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
U.S.A.
Ink Cartridge Model
Name
Bundled Ink Cartridge
Type
Europe
Asia/
Oceania
U.S.A.
Europe/
Asia/
Oceania
U.S.A.
Bundled
Europe/
Asia/
Oceania
U.S.A.
Europe/
Asia/
Oceania
U.S.A.
Europe/
Asia/
Oceania
Ink
Cartridge
Yield
(@ISO
pattern/
normal)
Cartridges
Supply
Standard
Cartridges
Supply
Low Yield
Cartridges
Supply High Yield
Cartridges
Brother Paper (for
U.S.A.
Plain, Glossy and
Inkjet)
Europe/
Asia/
Oceania
Recommended Paper Only for
Transparency
N/A
N/AStandardN/AStandard
N/A
Approx. 280/210 pagesApprox. 300/240 pages
N/A
Approx. 300/260 pages N/A
N/A
LC61BK
LC61C
LC61M
N/A
LC61Y
LC980BK
LC980C
LC980M
LC980Y
LC38BK
LC38C
LC38M
LC38Y
LC1100BK
LC1100C
LC1100M
LC1100Y
LC67BK
LC67C
LC67M
LC67Y
Low yieldStandard
Approx. 300/240
pages
Approx. 450/325
pages
N/AApprox. 300/240 pages
N/AApprox. 450/325 pages
N/AApprox. 450/325 pages
N/A
N/A
Plain: LTR
Inkjet: LTR
Glossy (resin
coated): LTR/4 x
N/A
Glossy (resin coated): LTR/4 x 6"
6"
Plain: A4
Inkjet: A4
Glossy (resin coated): A4/4 x 6"
3M 3410 Transparency Film
LC61BK
LC61C
LC61M
LC61Y
Plain: LTR
Inkjet: LTR
2-28
Confidential
Page 68
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
U.S.A.
Ink Cartridge Model
Name
Bundled Ink Cartridge
Type
Bundled
Cartridges
Ink
Cartridge
Yield
(@ISO
pattern/
normal)
Supply
Standard
Cartridges
Supply
Low Yield
Cartridges
Europe
Asia/
Oceania
U.S.A.
Europe/
Asia/
Oceania
U.S.A.
Europe/
Asia/
Oceania
U.S.A.
Europe/
Asia/
Oceania
U.S.A.
Europe/
Asia/
Oceania
Supply High Yield
Cartridges
Brother Paper (for
U.S.A.
Plain, Glossy and
Inkjet)
Europe/
Asia/
Oceania
Recommended Paper Only for
Transparency
Approx. 280/210 pagesApprox. 300/240 pages
Approx. 300/260 pages N/A
LC980BK
LC980C
LC980M
LC980Y
LC38BK
LC38C
LC38M
LC38Y
Low yieldStandard
N/AApprox. 450/325 pages
LC61BK
LC61C
LC61M
LC61Y
LC1100BK
LC1100C
LC1100M
LC1100Y
LC67BK
LC67C
LC67M
LC67Y
StandardStandard
Approx. 300/240 pages
Approx. 450/325 pages
N/A
N/A
Plain: LTR
Inkjet: LTR
Glossy (resin coated): LTR/4 x 6"
Plain: A4
Inkjet: A4
Glossy (resin coated): A4/4 x 6"
3M 3410 Transparency film
2-29
Confidential
Page 69
2.11 SERVICE INFORMATION
DCP145C/165C/185C/385C/585CW
ModelDCP145CDCP165CDCP185CDCP385CDCP585CW
Monthly Volume2500 pages
Machine Life (year)30000 pages or 5 years
MTBF (Mean Time Between
Failures)
MTTR (Mean Time To Be
Repaired)
MFC250C/290C/490CW/790CW/990CW
ModelMFC250CMFC290CMFC490CWMFC790CWMFC990CW
Monthly Volume2500 pages
Machine Life (year)30000 pages or 5 years
MTBF (Mean Time Between
Failures)
MTTR (Mean Time To Be
Repaired)
4000 hours
30 minutes
4000 hours
30 minutes
2-30
Confidential
Page 70
2.12 PAPER
2.12.1 Paper Specifications
Paper type and size for each operation
Paper TypePaper SizeUsage
FaxCopyPhoto
Capture
Cut SheetLetter8 1/2 x 11 inches (215.9 x 279.4 mm)YesYesYesYes
A48.3 x 11.7 inches (210 x 297 mm)YesYesYesYes
Legal 8 1/2 x 14 inches (215.9 x 355.6 mm)YesYes--Yes
Executive7 1/4 x 10 1/2 inches (184 x 267 mm)------Yes
JIS B410.1 x 14.3 inches (257 x 364 mm)------Yes
JIS B57.2 x 10.1 inches (182 x 257 mm)------Yes
A55.8 x 8.3 inches (148 x 210 mm)--Yes--Yes
A64.1 x 5.8 inches (105 x 148 mm)------Yes
CardsPhoto4 x 6 inches (10 x 15 cm)--YesYesYes
Photo L3 1/2 x 5 inches (89 x 127 mm)------Yes
Photo 2L5 x 7 inches (13 x 18 cm)----YesYes
Index Card5 x 8 inches (127 x 203 mm)------Yes
Post Card 13.9 x 5.8 inch es (100 x 148 mm )------Yes
Post Card 2
(Double)
EnvelopesC5 Envelope6.4 x 9 inches (162 x 229 mm)------Yes
DL Envelope4.3 x 8.7 inches (110 x 220 mm)------Yes
COM-104 1/8 x 9 1/2 inches (105 x 241 mm)------Yes
Monarch3 7/8 x 7 1/2 inches (98 x 191 mm)------Yes
JE4 Envelope4.1 x 9.3 inches (105 x 235 mm)------Yes
TransparenciesLetter8 1/2 x 11 inches (215.9 x 279.4 mm)--Yes--Yes
A48.3 x 11.7 inches (210 x 297 mm)--Yes--Yes
Legal8 1/2 x 14 inches (215.9 x 355.6 mm)--Yes--Yes
A55.8 x 8.3 i nches (148 x 210 mm)--Yes--Yes
5.8 x 7.9 inches (148 x 20 0 mm)------Yes
Printer
Paper weight, thickness and capacity
Paper TypeWeightThicknessNo. of
2
Cut SheetPlain Paper17 to 32 lb. (64 to 120 g/m
)3 to 6 mil (0.08 to 0.15 mm)100
Inkjet Paper17 to 53 lb. (64 to 200 g/m2)3 to 10 mil (0.08 to 0.25 mm)20
Glossy PaperUp to 58 lb. (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm)20
CardsPhoto 4 x 6"Up to 58 lb. (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm)20
Index CardUp to 32 lb. (Up to 120 g/m2)Up to 6 mil (Up to 0.15 mm)30
Post CardUp to 53 lb. (Up to 200 g/m2)Up to 10 mil (Up to 0.25 mm)30
2
Envelopes20 to 25 lb. (75 to 95 g/m
)Up to 20 mil (Up to 0.52 mm)10
Transparencies----10
*1
Up to 100 sheets of plain paper 20 lb. (80 g/m2).
*2
For Photo 4 x 6" paper and Photo L 3.5 x 5" paper, use the photo bypass tray (in USA) or the photo paper tray
(in Canada).
*3
BP71 69 lb. (260 g/m2) paper is especially designed for Brother inkjet machines.
2-31
sheets
Confidential
*1
*2 *3
*2 *3
Page 71
Recommended print media
Brother paper
Paper TypeItem
Letter PlainBP60PL100 (USA only)
Letter Glossy PhotoBP71GLTR
Letter Inkjet (Matte)BP60ML (USA only)
4 x 6 inches Glos sy Phot o BP71GP
Handling and using print media
Store paper in its origin al pac kagi ng, an d keep i t sea led. K eep th e pape r flat a nd away fro m
moisture, direct sunlight and heat.
Avoid touching the shiny (coa ted) side o f ph oto pap er. Load p hoto pa per wi th the shiny s ide
facing down.
Avoid touching either side of transparencies because they absorb water and perspiration
easily, and this may cause decreased output quality. Transparencies designed for laser
printers/copiers ma y stain your next doc ument. Use only transpar encies recommended for
inkjet printing.
You can only print on both sides of the paper with PC printing using Windows.
CanadaEnglish/FrenchEnglish
United Kingdom/Ireland (Asia/
Oceania)
Germany/Austria
Belgium/France/Netherlands
Switzerland
ItalySpanish/Portuguese/English/ItalianDep ends on first country
Iberia
Pan NordicEnglish/Norwegian/Swedish/Danish/
Denmark
GeneralEnglish/Czech/Hungarian/Polish/
RussiaRussian/EnglishRussian
AsiaEnglish/French/German/Dutch/ItalianEnglish
Oceania
Hong KongTraditional Chinese/EnglishTraditional Chinese
CanadaEnglish/FrenchEnglish
BelgiumDutch/French/EnglishDutch
SwitzerlandGerman/French/EnglishGerman
Pan Nordic/DenmarkEnglish/Norwegian/Swedish/Danish/
GeneralEnglish/Czech/Hungarian/Polish/
RussiaRussian/EnglishRussian
AsiaEnglish/SpanishEnglish
OceaniaEnglishEnglish
Hong KongTraditional Chinese/EnglishTraditional Chinese
English/French/German/Dutch/ItalianDepends on first country
setting
setting
Finnish
Bulgarian/Romanian/Slovak
Finnish
Bulgarian/Romanian/Slovak
Depends on first country
setting
Depends on first country
setting
Depends on first country
setting
English
2-34
Confidential
Page 74
ITU-T Test Chart #1
2-35
Confidential
Page 75
Brother Chart
2-36
Confidential
Page 76
CHAPTER 3
THEORY OF OPERATION
Confidential
Page 77
CHAPTER 3 THEORY OF OPERATION
This chapter gives an overview of the scanning and printing mechanisms as well as the sensors,
actuators, and control electronics. It aids in understanding the basic principles of operation as well as
locating defects for troubleshooting.
Fax Control Section (MFC)
Scanner Control Section (DCP)
SDAA
11
*
11
Charge
PCB
12
*
*
MJ PCB
Handset
Printer Control Section
Print data
Speaker
14
*
Scanner unit
- CIS unit
- CIS motor
*
ADF unit
- ADF motor
Ink jet printer unit
- Head/carriage unit
- Carriage PCB with
head flat cables
15
- Carriage motor
- Ink refill ASSY
- Maintenance unit
Paper feeding
mechanism
- Paper feed
motor
- ASF motor
Power
supply
(Overview_BHmini9_E)
AC
13
*
*1 For models with monochrome LCD
*2 For models with color LCD
*3 For models with touch panel
*4 For models with backup battery
*5 For models with cordless handset
*6 For wireless LAN-enabled models
*7 For wired LAN-enabled models
*8 For Bluetooth support models
*9 For models with PhotoCapture Center
*10 For mo dels supporting Compa c t Flash
*11 For MFC only
*12 For models with charge stand
*13 For models with handset
*14 For models with speaker
*15 For models with ADF
3-1
Confidential
Page 79
3.2MECHANICAL COMPONENTS
This machine consists of the scanner mechanism and printing mechanism. It uses motors (five
in models with ADF and four in models without ADF), three encoders (PF encoder, ASF
encoder, and CR encoder), various sensors, and two thermistors.
Scanner Mechanism
Document path for ADF scanning
(Left)
Document for flat-bed scanning
Printing Mechanism
Ink supply and ink jet mechanism, head maintenance mechanism, and carriage drive
mechanism.
(Front)
(Right)
(ADF_Scanner_1_BHmini9)
(Rear)
- Carriage drive mechanism
3-2
- Ink supply and ink jet mechanism
- Head maintenance mechanism
(3_01_BHmini9)
Confidential
Page 80
Paper pulling-in, registration, feeding and ejecting mechanisms
Recording paper path
(Front)
Recording paper path
in the paper tray
(Rear)
(3_02_BHmini9)
3-3
Confidential
Page 81
Scanner Mechanism
(See Section 3.2.1.)
- Document scanning mechanismCIS motor
(stepping motor)
Printing Mechanism
(See Section 3.2.2.)
Encoders
(See Section 3.2.3.)
- Automatic document feeder (ADF)
mechanism
*1
- Ink supply and ink jet mechanism
(See Section 3.2.2.1.)
- Head maintenance mechanism
(See Section 3.2.2.2.)
(Head capping and carriage lock)
+
(Purge, air removing, and head wiper)
-Carriage drive mechanism
(See Section 3.2.2.3.)
- Paper pulling-in, registration, feeding
and ejecting mechanisms
(See Section 3.2.2.4.)
- Paper feed motor encoder (PF encoder)
- ASF moto r encoder (AS F encoder)
- Carriage motor encoder (CR encoder)
ADF motor
*1
(stepping motor)
ASF motor
*2
(DC motor)
+
Paper feed motor
(DC motor)
Carriage motor
(DC motor)
*2
ASF motor
(DC motor)
+
Paper feed motor
(DC motor)
Sensors
(See Section 3.2.3.)
Thermistors
(See Section 3.2.3.)
- Document front sensor
- Document rear sensor
*1
*1
- Scanner cover sensor
- Ink cartridge cover sensor
- Registration sensor
- Paper width (media) sensor
- Purge cam switch
- Cap lift cam switch
- Ink empty sensors (black, yellow, cyan and magenta)
- Ink cartridge detection sensors (black, yellow, cyan and magenta)
- Hook switch
*3
- Head thermistor
- Casing internal temperature thermistor
*1 For models with ADF
*2 ASF motor: Auto Sheet Feeder motor
*3 For models with handset
3-4
Confidential
Page 82
3.2.1 Scanner Mechanism
This mechanism consists of the automatic document feeder (ADF)*, document cover, and
scanner unit (scanner cover).
The scanner unit consists of a scanner top cover, CIS unit, CIS drive assembly, and scanner
base.
The detailed illustration on the nex t page s hows the components making up the ADF: document
pull-in roller, document separation roller, document feed rollers, ADF motor, and document
front and rear sensors.
For further details on the sensors, see Section 3.2.3.
* For models with ADF
ADF unit*
ADF & document
cover ASSY
Document cover
White reference film
CIS drive assembly
(CIS motor)
CIS unit
Scanner top cover
CIS drive belt
CIS flat cable
Scanner unit
(Scanner cover)
Scanner base
CIS idle pulley
CIS rail
(3_03)
3-5
Confidential
Page 83
Models with ADF
Document rear sensor actuator
Document feed roller 2
Document ejection pinch rollers
Document feed roller 1
Separation pad
Document front sensor actuator
ADF pull-in piece
ADF motor
Ejected document support section
Document path for ADF scanning
Document guides
Document cover
(Left)
Pinch rollers 2
Document for flat-bed scanning
CIS unit
Document pull-in roller
Document separation roller
Pinch rollers 1
(ADF_Scanner_2_BHmini9)
Models with ADF offer two types of scanning: ADF scanning and flat-bed scanning. They
automatically switch to the former at the start of a scan operation if the document front sensor
inside the ADF detects a document. Models without ADF offer only flat-bed scanning.
(Right)
3-6
Confidential
Page 84
(1) ADF scanning: Document moves across st ationary CIS unit (Only for mode ls wit h ADF)
Placing a document face down in the ADF activates the document front sensor, switching to
ADF scanning.
The CIS drive mechanism (details below) operates for each scanning command executed. First,
the CIS mot or moves the CIS unit to the white reference film for white level compensation.
Secondly, the ADF motor rotates the document pull-in roller* to pull the document into the
ADF. (*This roller is used in this series of machines in order to pull in documents horizontally
placed.) Thirdly, the CIS motor again moves the CIS unit to the ADF scanning position.
The document separation roller feeds the pages one at a time, starting from the bottom, to the
document feed rollers (1 and 2) , which rota te to move th e page i n a curv e left , up, and r ight. Th e
page is scanned as it passes over the CIS unit. It then leaves the machine face up onto the
ejected document support secti on of the docume nt guide s. The machi ne ejec ts subs equ ent page s
under this one to preserve the document page order.
(2) Flat-bed scanning: CIS unit moves under stationary document
The user lifts the document cover, places a page (or open book) face down on the glass plate,
and closes the document cover.
The CIS drive mechanism (details below) operates for each scanning command executed. The
CIS unit first moves to the white reference film for white level compensation. It then moves
right, scanning as it goes. It returns to its home position after the scan.
CIS drive mechanism
The contact image sensor (CIS) unit rides along the CIS rail, driven by the CIS drive belt.
Clockwise motion of the CIS motor move s the unit to the right ; co unterclo ckwise mot ion, to th e
left.
This unit consists of the document illumination LED array, the lens array gathering the light
reflected from the scanned image, the CIS PCB converting the light input to pixel data output,
and the CIS glass.
The CIS unit used in the machine supports color scanning. In scanning color documents, the
CIS unit illuminates them by turning on the red (R), green (G), and blue (B) LEDs alternately.
In scanning monochrome documents, it turns on the green LEDs only.
3-7
Confidential
Page 85
3.2.2 Printing Mechanism
The printing mechanism co nsists of the following.
Ink supply and ink jet mechanism (Section 3.2.2.1)
Head maintenance mechanism (Section 3.2.2.2)
Carriage drive mechanism (Section 3.2.2.3)
Paper pulling-in, registration, feeding and ejecting mechanisms (Section 3.2.2.4)
The ink supply mechanism
supplies ink to the head/carriage unit, in which the ink jet
mechanism sprays ink droplets from the head nozzles onto paper.
The major components of the ink supply mechanism (shown on page 3-10) are:
- Ink refill assembly: This secures the ink cartridges and connects them to the corresponding
ink supply tubes.
- Ink supply tubes: These supply the head/carriage unit with ink fed from the ink cartridges via
the ink refill assembly.
The major components of the ink jet mechanism (head/carriage unit shown on page 3-12) are:
- Front end: This is an ink-jet head consisting of piezoelectric plate (PZT), metal plates, nozzle
plate, and head driver.It jets out ink to produce images on paper.
- Back end: This consists of damper assemblies and air vent unit. Each damper assembly
dampens the ink pressure fluctuations in the corresponding ink supply tube and collects air
bubbles that result from pressure changes on the ink.
To keep the optimum head performance, the head maintena nce mechanism
(shown on page 3-
31) uses the rotational torque of the ASF motor* to cap the head nozzles in order to prevent
them from drying up. It also uses the rotational torque of the paper feed motor to purge for
removing air bubbles from the head/carriage unit and wipe off any ink remaining on the head
nozzle surface.
The carriage drive mechanism
(shown on page 3-33) moves the head/carriage unit with a
carriage motor (DC motor) along the recording paper. The CR encoder sensor mounted on the
head/carriage unit scans the CR encoder strip and monitors the current head position relative to
the home position and the current travel speed.
The paper pulling-in, registration, feeding and ejecting mechanisms
motor* and paper feed motor (both are DC motors).
The major components are:
- Paper tray:Recording paper is stored in this tray.
- Paper pull-in rollers (shown on page 3-38):
These rollers pull in paper into the machine.
- Bank ASSY (shown on page 6-93):
This separates paper, sheet by sheet to feed it into the
printing section.
- Jam clear cover (shown on page 3-37):
Opening this cover allows the user to access paper jammed.
It also guides paper pulled in from the paper tray into the
printing section.
*ASF motor: Auto Sheet Feeder motor
3-8
are driven by th e ASF
Confidential
Page 86
- Paper feed roller (shown on page 3-38):
This roller performs paper registration and feeds paper to
the printing section precisely.
- Paper ejection roller (shown on page 3-37):
This roller ejects paper and keeps paper tension tight.
- ASF motor* (shown on page 3-38):
This motor pulls in paper, switches the paper feed operation
modes, and drives the head capping mechanism and
carriage lock mechanism of the maintenance unit.
- Paper feed motor (shown on page 3-38):
This motor feeds recording paper and drives the purge
mechanism, air removing mechanism and head wiper
mechanism of the maintenance unit.
- Clutch gears L and R (shown on page 3-38):
Clutch ge ar L switches the transm ission route of the AS F
motor rotation between the paper pulling-in mechanism and
the head capping & carriage lock mechanisms.
Clutch gear R transmits the rotational torque of the paper
feed motor to the purge gear (for purge, air removing and
head wiper mechanisms).
- ASF rotary encoder:This generates a signal indicating the rotation speed of the
ASF motor shaft. The signal is sent to the controller and
used for controlling the paper pull-in position and speed.
- PF rotary encoder:This generates a signal indicating the rotation speed of the
PF roller gear. The signal is sent to the controller and used
for controlling the paper feed position and speed.
The ink supply and ink-jet mec hanism con sist s of the he ad/car riag e unit, four ink cart ridge s, ink
refill assembly, and four ink supply tubes.
The head/carriage unit scans the surface of the recording paper, jetting out ink supplied through
the ink supply tubes onto the paper to produce images. For further details, see "[ 3 ] Head/
carriage unit" below.
The four ink cartridges (black, yellow, cyan, and magenta) are mounted on the ink refill
assembly. For further details, see "[ 4 ] Ink cartridges" below.
The ink refill assembly secures the ink cartridges and connects them to the corresponding ink
supply tubes. For further details, see "[ 5 ] Ink refill assembly" below.
The ink supply tubes supply the head/carriage unit with ink fed from the ink cartridges via the
ink refill assembly. For further details, see "[ 6 ] Ink supply tubes" below.
(Maintenance unit)
Head/carriage unit
(Flushing box)
Engine unit
(Ink absorber box)
Ink refill assembly
Ink supply tubes
(3_04)
3-10
Confidential
Page 88
[ 2 ] Features
A distinct feature of this machine is the use of ink supply tubes between the ink cartridges and
the head/carriage unit. Relieving the head/carriage unit of the task of carrying heavy ink
cartridges back and forth across the page, the approach generally adopted by other ink-jet
printers, offers the following advantages.
- Smaller unit size--lower height, in particular
- Lower power consu mption
- Lower noise levels
- Lower vibration
During print operation, the ink-jet mechanism inside the head/carriage unit sprays ink droplets
from the head nozzles. The loss of this ink from the head produces a negative pressure that
replenishes the head with ink from the ink tank through the supply tubes.
Note, however, that the above ink flow is only possible when the ink supply tubes are full of
ink. The factory therefore primes the ink supply path by applying strong suction to the head
nozzles with the maintenance unit to suck both air and ink through the ink supply tubes.
Leaving too long interval between this priming and actual use, however, risks air bubbles,
increased viscosity, and other quality issues with the ink in the supply tubes. Before using this
machine for the first time, therefore, this machine automatically replaces the ink supply path
contents with fresh ink using an initial purge, a repeat of this priming operation.
When the machine is on standby, a constant negative pressure (which is produced according to
the difference in height between the head/carriage unit and ink cartridges) is applied to the rear
of the print head, thus preventing ink from leading out of those nozzles.
Note: The above applies only as long as this machine rests on a horizontal surface. Standing
this machine on end or even just tilting it backwards with the print head uncapped risks
overcoming this slight negative pressure preventing ink leakage from the head nozzles.
Piezoelectric ceramic actuators inside the print head convert this ink to droplets sprayed onto
the paper. For further details, see "[ 3 ] Head/carriage unit" below.
3-11
Confidential
Page 89
[ 3 ] Head/carriage unit
The head/carriage unit con sist s of a fr ont end ( ink-j et hea d) a nd a back e nd (damper and air vent
unit) as shown below.
The front end consists of metal plates laminated together and etched to form ink flow channels.
Piezoelectric ceramic actuators generate the spray pressure. The response of individual front
ends to applied voltages and waveforms varies, however, because of the nature of piezoelectric
materials, fluctuation in manufacturing accuracy, and other factors. The front end therefore
leaves the production line with head property labels giving property data. The manufacturer
writes this prope rty data to the EEPROM on the main PCB incorporating this unit. Based on the
property data of the front end, the processor drives piezoelectric ceramic actuators to insure
consistent performance without fluctuations.
Back end
(Buffer and air vent unit)
(Front)
Head driver
Filter
Piezo plate
Metal plates
Front end
(Ink-jet head)
Nozzle plate
3-12
(Head_BHmini9)
Confidential
Page 90
Front end
Front end components and their main roles
- Piezoelectric plate
Applying a voltage stretches the plate, serving as the actuator for spraying ink. Consisting of
thin piezoelectric plates laminated together, this plate can be driven even by a low voltage.
- Filter
This removes foreign materials from the ink.
- Metal plates
These form the head nozzle pressure chambers, ink flow paths, and manifolds.
- Nozzle plate
This plate has a total of 376 nozzles--47 nozzles x 2 lines staggered x 4 rows (black, yellow,
cyan, and magenta).
- Head driver
This flexible circuit board holds the piezoelectric driver chip.
Nozzle array (head bottom plate viewed from the top)
Cyan
Magenta
Paper feed direction
Print head travel direction
Yellow
Black
Magenta
Nozzles
Cyan
Channels
Yellow
Black
3-13
(Nozzle)
Confidential
Page 91
Ink spray function
The head employs drop-on-demand ink-jet printing.
Print commands to the drive circuit apply a bias voltage to the layer electrodes on the
piezoelectric ceramic surface stretching the elements perpendicular to that surface. Drive
signals removing t hi s voltage for specif ic channel electrode s allow the piezoelect ri c elements to
return to their or iginal shape , suc king i nk into the co rresp ondi ng chann els*. Re applyi ng the b ias
voltage stretches the elements once again, applying pressure to the ink, spraying it from the
head nozzle. The ink drop hits the paper on the platen, forming a dot.
* Pressure chambers for individual nozzles
3-14
Confidential
Page 92
Back end
Damper ASSY (Magenta)
Air bubbles
Left chamber
Damper ASSY (Cyan)
Air bubbles
Right
chamber
Left chamber
Damper ASSY (Y ellow)
Air bubbles
Left chamber
Damper ASSY (Black)
Air bubbles
Left chamber
Back end components and their main roles
Right chamber
Right
chamber
Right
chamber
Shut-off valves
Air vent unit
(Air vent rods)
(A part of maintenance unit)
(Air vent cap)
(BackEnd_E)
- Damper assemblies
Each assembly has two roles: dampening the ink pressure fluctuations* in the ink supply tube
as the carriage moves and collecting air bubbles that grow in the ink flow path.
* Ink pressure fluctuations: As the head/carriage unit travels, inertia means that the ink remains in the
same place, temporarily raising or lowering the pressure in the right chamber.
- Air vent unit
At regular scheduled in terva ls, thi s vents any air bubbl es that have accumul ate d in the damper
assemblies. The air ven t ro ds in the mai nt enance unit push up the shut-off valves, opening th e
air vent flow paths.
3-15
Confidential
Page 93
Damping
Without damping, ink pressure fluctuations directly affect the size of ink-jet head droplets,
risking lower print quality.
Each damper assembly has two chambers. The one on the right in the illustration below has a
loose film across its top and serves as a damper. The film immediately flexes in and out in
response to falls and rises in pressure, adjusting the chamber volume to counteract pressure
fluctuations in the ink supply tubes.
Film
Left chamber
This loose film flexes in and out in
response to changes in ink pressure.
(DamperFunc)
Air buffering
Liquid ink contains trace amounts of air. These molecules coalesce into air bubbles as the
piezoelectric ceramic actuators vary t he pressure on the ink in the ink-jet head channel. (See the
illustration on page 3-13.) Removing as many of these bubbles as possible before the ink
reaches the in k-jet head is ess ential to main taining prop er print qualit y. The above ill ustration
shows how the damper assemblies provide air buffers, the chambers on the left, for
consolidating th ese ai r bu bbles a way fro m the ink-j et head and vent fl ow path s for pu r gi ng them
at regular scheduled intervals.
3-16
Confidential
Page 94
[ 4 ] Ink cartridges
Filled with ink
Disc valve S
Sensor actuator
Air
Ink empty sensor
Ink
Disc valve D
Ink near-empty/Ink empty
Ink cartridge features
This machine uses four ink cartridges: a black one and three color ones with a slightly lower
capacity. It features horizontal insertion in the ink refill base over plastic needles.
Each cartridge has two ports: one supplying the ink for printing and another intaking air to
replace that ink. Both ports have a disc valve preventing ink leakage. When a cartridge is
mounted over the plastic needles in the ink refill base, these valves are opened to secure flow
paths for both the ink and the air.
(3_06)
These ink cartridges are single-use affairs. There is no provision for refilling them. The design
reduces environment load by using only burnable materials yielding no toxic substances.
Inks
This machine uses dye-based inks for colors and pigment-based ink for black. Using the
pigment-based black ink reduces fuzziness from print character outlines, boosts resolution for
black dots, and produces clearer images on plain paper.
3-17
Confidential
Page 95
Ink near-empty/ink empty detection
The ink refill assembly has four ink empty sensors (photosensors of transparent type) that
monitor the ink levels with sensor actuators inside the ink cartridges.
Disc valve S
Air intake port
Air
Ink empty
sensor
Ink
Ink supply port
Ink empty sensor
Sensor actuator
Disc valve D
Sensor actuator
Float
(InkBackflowPrevention)
(InkEmptySensor_2)
Attached to one end of the sensor actuator is a float. When there is ink in the cartridge,
buoyancy lifts the float, rotating the sensor actuator about a pivot near the center of the actuator
to block the light beam to the ink empty sensor, indicating that there is ink.
As the ink level in t he ink cart ridge drops, howev er, th e fl oat f alls, event ually moving t he se nsor
actuator out of the beam.
Light hitting the s ensor outputs the "i nk ne ar -empt y" si gnal to the controll er t h at sho w s t he " I nk
low" message and activates a firmware counter tracking ink usage during ink-jet printing,
purges, and other operations. When this counter reaches a predetermined limit, the firmware
regards it as "ink empty" and shows the "Cannot Print" message to prompts the user to replace
it.
3-18
Confidential
Page 96
[ 5 ] Ink refill assembly
Ink empty sensor PCB
Ink empty sensors
Cartridge release levers
Ink refill case
(3_07)
Ink cartridge detection sensors
Ink cartridge detection
sensor PCB
Ink foam case
Ink refill base
3-19
Ink foam
Ink refill base foam
(3_08)
Confidential
Page 97
Ink refill as sembly components and thei r main roles
- Ink refill case
- Cartridge release le vers
- Ink refill base and its foam
- Ink cartridge detection sensors (on the ink cartridge detection sensor PCB)
- Ink empty sensors (on the ink empty sensor PCB)
- Ink foam and its case
Pushing the ink cartridges into the ink refill case
until they click secures them and forces the
cartridges' ink supply ports into close contact with the ink refill base to prevent ink leakage.
Pressing down the cartridge release lever
pops the ink cartridge out of the ink refill case.
The ink from the ink cartridges flows through the ink flow channels provided in the ink refill
base into the ink supply tubes. As the ink level in an ink cartridge drops, the pressure inside
falls, drawing air in the ink cartridge.
The ink cartridge detection sensors
detect ink car tridges inserted wh en the machine powe r is
ON.
The ink empty sensors
detect ink remaining in the ink cartridges loaded. An ink empty sensor
actuator blocking the light beam to an ink empty sensor indicates that there is ink in the ink
cartridge. When ink runs low, the actuator moves out of the beam, activating the sensor ("Ink
near-empty") and showing the "Ink low" message.
If any of the ink cartridges is replaced with the one having different ink volume when the
machine power is OFF, the corresponding ink cartridge detection sensor and ink empty sensor
issue different sig nal s when the power is turned ON next time so that the control ler prompt s th e
user to reload the ink cartridge.
At the back of the ink refill case is an ink foam
that absorbs any ink that leaks from the air
intake ports of the ink cartridges loaded when the machine is tilted during transportation or in
storage, preventing ink spread in the machine.
[ 6 ] Ink supply tubes
These are made of low-density polyethylene (LDPE) providing a highly impermeable barrier
against air ingress and drying out of the ink during extended periods of nonuse. This material is
also soft and highly flexible to better withstand the sharp and frequent bending associated with
high-speed head operation repeatedly over extended periods.
3-20
Confidential
Page 98
3.2.2.2 Head maintenance mechanism
[ 1 ] Overview
The head maintenance mechanism, which keeps the optimum head performance, consists of the
maintenance unit and the ink absorber box. (See the illustration below.)
The maintenance unit has the following mechanisms.
- Head capping mechanism (See page 3-24.)
- Carriage lock mechan ism (See page 3-24.)
- Purge mechanism (See page 3-2 5.)
- Air removing mechanism (See page 3-27.)
- Head wiper mechanism (See page 3-28.)
The ink absorber box absorbs the ink sucked out by purge operations.
(ASF motor)
Maintenance unit
(Head/carriage unit)
(Paper feed
motor)
(Flushing box)
(Engine unit)
Ink absorber box
(Ink refill assembly)
(Ink supply tubes)
(3_09)
3-21
Confidential
Page 99
[ 2 ] Maintenance unit components
k
(3_10)
Pump switching unit
Purge gear
Cap lift cam
Cap lift
cam gear
(ASF changeover
gear)
Head wiper
Maintenance unit
- Cap lift cam and its gear
These parts transmit the rotational torque of the ASF motor transmitted via the clutch gear L
to the head cap holder. (See [ 4 ] "Power transmission route to the head maintenance
mechanism and motor rota tional direction.")
- Head cap unit
When the power is off or the machine is not printing, the head cap unit fits tightly over the
print head to prevent the head nozzles from drying up and to seal the head nozzles for purge
operations to suck up old ink.
Air vent cap
Air vent rods
Carriage loc
(Part of head
cap holder)
Head cap holder
Head cap unit
Viewed from the topViewed from the bottom
Purge cam
Purge bevel gear
(ASF changeover gear)
Cap lift cam gear
Purge gear
Planetary arm
Tube pump
(3_11)
- Head cap holder
This lifts up the head cap unit to fit it tightly over the print head to seal the head nozzles. (The
had cap holder is driven by the ASF motor.)
- Carriage lock
This is a part of the head cap hol der. It locks the head/carriage unit in it s home posi tion so that
the head cap unit protects the head nozzles.
- Purge gear and purge bevel gear
These gears transmit the rotational torque of the paper feed motor via the clutch gear R to the
planetary arm. (See [ 4 ] "Power transmission route to the head maintenance mechanism and
motor rotational direction.")
-Planetary arm
This switches the rotational t orque of the paper feed motor ( t ran smitted via the purge gear a nd
purge bevel gear) to the pump switching unit or tube pump depending on the direction of
paper feed motor rotation .
-Purge cam
This rotating cam drives the pump switching unit, the air vent rods, and the head wiper. Each
drive position of the purge cam is detected by the purge cam switch. (See Section 3.2.3.)
3-22
Confidential
Page 100
- Pump switching uni t
This switches the application target of the negative pressure generated by the tube pump
between the head cap for black ink, the one for color ink, and the air vent cap. Usually the
pump switching un it is switc hed to the openin g tube to the at mospheri c air so that the pr es sure
in the head caps and air vent cap is equal to the normal atmospheric pressure.
- Air vent cap and rods
The air vent cap and rods remove air bubbles trapped in the damper assemblies in the back
end of the head/carriage unit.
During air venting with the tube pump, the air vent cap fits tightly over the ai r vent uni t in the
head/carriage unit so that the negative pressure applies to the air vent unit. Pushing up the air
vent rods opens the shut-off valves inside the air vent unit, removing air bubbles trapped in
the damper assemblies. (For the air vent unit, see Section 3.2.2.1, [ 3 ].)
- Head wiper
As the head/carriage unit moves, this wipes off any ink remaining on the head nozzle surface.
- Tube pump
A roller squeezes the main drain tube looped inside, forcing their contents toward the ink
absorber box and creating negative pressure.
3-23
Confidential
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