This product has been granted a Pan-European Approval via KCS in the
Netherlands. It is designed to interwork with the basic network functions for
facsimile and telephony in most European countries. However, since there are still
network differences between countries, other features such as caller ID, will only
work in the specific country for which this product was produced. If you experience
any difficulties when connecting this product, please contact your nearest Brother
Office or supplier, as detailed in the warranty documentation for this product.
Congratulations on purchasing your Brother Fax machine.
Please set up your machine as follows — refer to the Owner’s Manual for further
information.
<Installation - Chapter 2>
1. Check the Packing List
2. Install the Drum Unit
3. Install the Phone Line and Power Cord
4. Loading Paper
5. Connect External Telephone (Only if you are sharing one line for both telephone
and fax)
<Initial Setup - Chapter 4>
6. Set Date and Time
7. Set Station ID
<Setup Receive - Chapter 6>
8. Select an Answer mode
<Setting Up the Machine and Computer to Work Together - Chapter 11>
Thank you for purchasing a Brother multifunction center (MFC).
1
This MFC has been designed to be simple to use, with LCD screen
prompts to guide you through functions. However, you can use your
MFC to its fullest potential by taking a few minutes to read this manual.
Additionally, your MFC has a Help Key for assistance. Press Help to
print a list of basic operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents.
You will also be able to find information about a specific feature or
function by checking the Index at the back of this manual. Also,
throughout this manual, you will see special symbols alerting you to
important information, cross-references, and warnings. Illustrations of
some screen displays also help you choose the correct key-presses.
2
CHAPTER ONE
Symbols Used In This Man ual
Note or additional information.
The MFC may be damaged or may not work
correctly if this is not observed.
Warning. Damage can result if this is not observed.
About Fax Machines
If you are a first-time fax machine user, fax operation might seem a little
mysterious. You will soon get used to the unusual fax tones on your
phone line, and be able to send and receive faxes easily.
Fax T ones and Handshake
When someone is sending a fax, the MFC sends fax calling tones, (CNG
tones)—soft, intermittent beeps at 4-second intervals. You will hear them
when you dial and press Start, and they continue for about 40 seconds
after dialling. During that time, the sending machine must begin the
“handshake” with the receiving machine. Each time you use automatic
procedures to send a fax, you are sending CNG tones over the phone
line. You will soon learn to listen for these soft beeps each time you
answer a phone on your MFC line, so you can know if you are about to
receive a fax message.
The receiving fax responds with fax receiving tones—loud, chirping
sounds. A receiving fax chirps for about 40 seconds over the phone line,
and the screen displays RECEIVING. If your MFC is set to the Fax
mode, it will answer every call automatically with fax receiving tones.
Even if the other party hangs up, your MFC continues to send the
“chirps” for about 40 seconds, and the screen continues to display
RECEIVING. To cancel the receiving mode, press Stop.
INTRODUCTION
The fax “handshake” is the time in which the sending machine’s CNG
tones and the receiving machines “chirps” overlap. This must be for at
least 2 to 4 seconds, so the fax machines can understand how each is
sending and receiving the fax. The handshake cannot begin until the call
is answered, and the CNG tones only last for about 40 seconds after the
number is dialled. Therefore, it is important for the receiving machine to
answer the call in as few rings as possible.
When you have an external telephone answering device (T AD) on your
MFC line, your T AD will determine the number of rings before the call is
answered. Pay special attention to the directions in the Installation chapter
for connecting a TAD (or answering machine) to your MFC.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the MFC to check the
integrity of a fax transmission while it is in progress. ECM transmissions
are possible only between machines that both have the ECM feature. If
they do, you may send and receive fax messages that are continuously
checked for their integrity. Because of this you should send and receive
error free documents, thus avoiding the need to resend.
3
Sufficient memory must be available in your MFC for this feature to
work.
4
CHAPTER ONE
MFC-9870 Control P anel Overview
2348101112
1
567
9
1
One Touch Keys
These 16 keys give you instant access to
previously stored phone numbers.
2
Help
Press this key whenever you want a
quick reference Help List printed. The
Help List shows how to perform
functions, how to register information,
and how to get basic information.
3
Broadcast
Use this key whenever you want to
broadcast faxes to many different
locations, maximum of 182.
4
▼ Shift
Gives you access to a further 16
previously stored phone number
locations 17 through 32 in the one touch
keys.
5
LCD (Liquid Crystal Display)
LCD displays messages to help you set
and operate your MFC.
13
8
Resolution
Sets the resolution when you send a fax.
9
Programming Keys:
Menu
Lets you access the function and
programming mode.
(Right Arr ow)
Verify
Moves the LCD cursor to the right.
When the machine is idle, you can also
use this key to print the Transmission
Verification Report for your last
transmission.
(Left Arr ow)
Moves the LCD cursor to the left.
Set
Stores a function setting in the MFC.
Clear
Deletes entered data or backs up one
step in function procedure.
6
T oner Empty Indicator
Flashes when toner cartridge is low and
stays lit when toner is empty.
7
Resolution Indicator Lights
These LED show the resolution mode
you selected.
10
Printer Function Keys:
On/Off Line
Use this key to turn the printer online
(ready to receive PC data) and offline
(not ready to receive PC data)
alternately. When the printer is online,
the LCD displays ONLINE.
INTRODUCTION
5
FF/Cont
When the LCD shows REMAINED
DATA, you can turn the machine
OFFLINE and then press this key to
print the data that is in the memory.
Also, it clears some operation and
machine errors.
Print Priority
Press this key if you want to print PC
data without interruption from incoming
faxes. Faxes will be stored and can be
printed later.
T est/Reset
This key is used to print a test page.
When it is pressed together with Shift,
it clears the data from the printer
memory, cancels an error status, and
then resets to the factory default
settings.
11
Dial Pad
Dials phone and fax numbers, and can
be used as a keyboard for entering
information into the MFC.
12
Copy Function Keys:
(Temporary Setting)
Enlarge/Reduce
This key press shows the next pre-stored
enlargement and reduction ratios: 25%,
50%, 75%, 87%, 93%, 100%, 120%,
125%, 141%, 150%, 200%, 400%,
AUTO, MANUAL. For more choices,
select MANUAL and use the dial pad to
type any percentage between 25% and
400%. AUTO sets the machine to
caluculate automatically the reduction
ratio that fits the size of your paper.
Contrast
Lets you temporarily adjust the
brightness of the whole image to be
lighter or darker.
4in1 — Save paper by copying four
pages onto one page.
2in1 — Save paper or create a booklet
by copying two pages onto one page.
Poster — This option copies a
different portion of the original on each
of nine sheets of print media. Tape the
sheets together to get a copy that is nine
times the size of the original.
Document Type
Let’s you choose either AUTO, TEXT
or PHOTO.
Copy
Makes a copy.
13
Facsimile Keys:
Tel-Inde x
Lets you look up numbers stored in the
dialling memory.
Speed Dial
Lets you dial stored phone numbers by
pressing a two-digit number.
Redial / Pause
Redials the last number that was called.
Also inserts a pause in autodial
numbers.
R (Recall)
Use this key to gain access to an outside
line and/or to recall the operator or
transfer a call to another extension when
it is connected to a PABX.
Stop
Stops a fax, cancels an operation, or
exits from function mode.
Start
Starts an operation, such as sending a
fax.
Option
You can make sort multiple copies using
ADF,—OR—change the layout of
copies on the print media.
6
CHAPTER ONE
2
CHAPTER TWO
MFC Setup and
Connections
Packing List
Make sure you have the f ollowing items:
7
IEEE-1284 Compliant
Bi-directioned Cable
Power Cord
Paper Cassette
Drum Unit Assembly
(TN 6300)
Owner’s Manual
CD-ROM
Telephone
Line Cord
MFL Unimessage
Pro Manual
Whenever you transport the MFC, use the packing materials that came
with your MFC and pack the MFC correctly.
8
CHAPTER TWO
Choosing a Location
Place your MFC on a flat, stable surface, such as a desk. Select a place
that is free of vibration and shocks. Locate the MFC near a telephone
socket and a standard, earthed electrical socket. Choose a location where
the temperature remains between 10°C and 32.5°C.
Avoid placing your MFC where it may be knocked. Do not place near
heaters, air conditioners, water, chemicals, or refrigerators. Do not
expose the MFC to direct sunlight, excessive heat, moisture, or dust. Do
not connect your MFC to electrical outlets controlled by wall switches or
automatic timers as disruption of power can wipe out information in the
unit’s memory. Do not connect your MFC to electrical outlets on the
same circuit as large appliances or other equipment that might disrupt the
power supply . Avoid interference sources, such as speakers or the base
units of cordless phones. Ensure the airflow from the fan on the right
hand side of the MFC is not impeded.
Caution
Keep the MFC out of strong light such as direct sunlight.
Caution
MFC SETUP AND CONNECTIONS
We recommend that this product be used with a surge protection
1
device to protect the product against damage caused by a lightning
strike.
Never touch telephone wires or terminals that are not insulated
2
unless the telephone line has been disconnected at the network
interface.
Avoid using a telephone (other than a cordless type) during an
3
electrical storm. There may be a remote risk of electric shock from
lightning.
Do not use the telephone to report a gas leak in the vicinity of the
4
leak.
Release the scanner lock lever
9
The blue scanner lock lever is on the left side of the MFC. Push the lever
up to unlock the scanner.
Scanner Lock Lever
Lock Unlock
Caution
If CHECK SCAN LOCK appears on the LCD, immediately release the
scanner lock lever. If you see MACHINE ERRORAF (or AE), stop
operation and contact your Brother dealer for service.
10
CHAPTER TWO
Assembly
Install the Drum Unit Assembly
(with Toner Cartridge)
Remove the drum unit assembly from its bag, including the toner
1
cartridge, and gently rock it from side to side five or six times.
To prevent damage to the drum, do not expose it
to light for longer than a few minutes.
Open the front cover of the machine.
2
MFC SETUP AND CONNECTIONS
Insert the drum unit assembly into the machine until it clicks into
3
position.
Close the front cover.
4
11
Loading Paper in Multi-purpose P aper
Cassette
Pull the paper cassette completely out of the machine.
1
12
CHAPTER TWO
Slide the paper width and length adjusters to the position for the
2
paper size you are using.
Fan the paper well. Load paper in the paper cassette. Press down on
3
the paper to flatten it in all four corners, keeping the paper level
below the guide. The cassette can hold up to 250 sheets of 20 lb (75
g/m
2
) paper.
Maximum
Paper
Height
Guide
Slide the paper cassette into the machine until it locks into place.
The manual feed slot is above the multi-purpose paper cassette. Load
paper or an envelope one at a time. You do not have to remove paper
from the paper cassette.
Use the manual feed slot to print or copy on an envelope, label card
stock or thicker paper:
Manual
Feed
Slot
13
Acceptable Paper
Size: 70 x 116 mm – 216 x 356 mm
Weight: 64 g/m2 – 158 g/m
2
Thickness : 0.08 – 0.20 mm
14
CHAPTER TWO
Setting Up the Machine
Follow the instructions below to connect power cord, and telephone line.
Telephone
Line Cord
Power Cord
(Example for the U.K.)
Connect the power cord.
1
Connect the telephone line cord.
2
Connect one end of the telephone line cord to the socket on the MFC
(marked LINE) and the other end to a modular wall socket.
NOTICE:
■ The MFC must be fitted with an earthed plug.
■ Since the MFC is earthed via the main plug, protect yourself from
potentially hazardous electrical conditions on the telephone network
by keeping the power to your MFC on when you connect it to a
telephone line. When you want to move your MFC, protect yourself
by disconnecting the telephone line first, and then the power cord.
■ Do not touch any moving parts.
■ You must use the mains cord supplied with the machine.
MFC SETUP AND CONNECTIONS
Multi-Line Connections (P ABXs)
Most offices use a central telephone system, or PABX. The MFC will
work with most PABX or key systems that allow a two-wire analogue
connection. However, we recommend that you have a separate telephone
line for your MFC. You can then leave the MFC in Fax Mode to receive
faxes any time of day or night.
If you are installing the MFC to work with a PABX:
It is not guaranteed that the unit will operate correctly under all
1
circumstances with a PABX. Any cases of difficulty should be
reported first to the company that handles your PABX.
If all incoming calls will be answered by a switchboard operator, it is
2
recommended that the Answer Mode be set to Manual. All incoming
calls should initially be regarded as telephone calls.
The unit may be used with either pulse or tone dialling telephone
3
service.
15
16
CHAPTER TWO
Using Extension T elephones
It may be that your premises are already wired with parallel extension
telephones, or you intend to add extension telephones to your line, in
addition to your machine. While the simplest arrangement is
straightforward parallel connection, there are some reasons as to why
this arrangement will cause unsatisfactory service, the most obvious of
which is inadvertent interruption of a facsimile transmission by someone
picking up an extension telephone in order to make an outgoing call.
Additionally, remote activation may not operate reliably in such a simple
configuration.
This machine may also be set to make a delayed transmission (i.e. a
transmission at a pre-set time). This pre-set job may coincide with
someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange
modification of your extension wiring circuit, such that extension
devices are connected “downstream” of your machine, in a master/slave
configuration. In such a configuration, this machine can always detect
whether a telephone is in use, thus it will not attempt to seize the line
during that time. This is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 below , and the
recommended master/slave configuration is shown in figure 2.
This new connection configuration can be arranged by your contacting
BT, Kingston upon Hull Telecommunications, your PABX maintainer or
a qualified telephone installation company as appropriate. Simply
explained, the extension telephone circuit should be terminated on a
normal modular plug (BT 431A style), which in turn should be inserted
into the modular socket of the white “T”-shaped connector provided as
part of the line cord assembly.
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
INADVISABLE CONNECTION OF EXTENSION SOCKETS
EXTENSION
SOCKET
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 1.
DISCONNECT
EXTENSION
SOCKET
Fig. 2.
MASTER
SOCKET
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
INCOMING
LINE
MFC SETUP AND CONNECTIONS
Connecting an External T elephone
Answering Device (TAD)
Sequence
When you have an external TAD on the same telephone line as the
machine, the TAD answers all calls. The MFC “listens” for fax calling
(CNG) tones. If it hears them, the MFC takes over the call and receives
the fax. If it does not hear the CNG tones, the machine will not answer
the call, and messages can be left on the TAD by callers in the normal
way.
The TAD must answer within a maximum of four rings. However, we
recommend two rings as the TAD setting. The MFC cannot hear CNG
tones until the TAD has answered the call, and with four rings there are
only 8–10 seconds of CNG tones left for the fax “handshake.” Make
sure you carefully follow instructions in this manual for recording your
outgoing message. We do not recommend using the toll saver feature on
your external answering machine if it exceeds 4 rings.
17
(Example
for the U.K.)
Do not connect a TAD elsewhere on the same phone line—your machine
and TAD will both try to control the line.
Connections
You may connect an external TAD to your MFC, as shown below.
1
TAD
Set your external TAD to two rings or less. (The MFC’s Ring Delay
2
setting does not apply).
Record the outgoing message (see below).
3
Set the TAD to answer calls.
4
Select the Answer Mode to EXT.TEL/TAD.
5
18
CHAPTER TWO
Outgoing Message (OGM) of External T AD
Timing is important in recording this message.
Limit your speaking to 20 seconds.
1
Record 5 seconds of silence at the beginning of your message.
2
(This allows your MFC time to listen for the fax CNG tones of
automatic transmissions before they stop.)
End your 20-second message by giving your Remote Activation
3
Code for people sending manual faxes. For example:
“After the beep, leave a message or send a fax manually by pressing
Connecting an External T elephone
Although your MFC does not have a handset, you can connect a separate
telephone to your MFC, as shown below.
51 and Start.”
(Example
for the U.K.)
External
Telephone
Whenever this external phone (or TAD) is in use, the screen displays
TELEPHONE.
Extension
Telephone
CHAPTER THREE
On-Screen
Programming
3
User-Friendly Programming
19
See
“Using This
Manual”
chap. 1
We have designed your Multi-Function Center with on-screen
programming and a Help key. User-friendly programming helps you take
full advantage of all the functions your MFC has to offer.
Since your programming is done on the LCD, we have created step-bystep on-screen prompts to help you program your MFC. All you need to
do is follow the prompts as they guide you through the function menu
selections and programming options and settings.
Function Mode
You can access the Function Mode by pressing Menu.
The screen displays
1.FAX
2.PRINTER
Then press 1 for Fax Functions —OR— press 2 for Printer Functions.
When you enter the Function Mode, your MFC displays a list of Level
One Functions from which you can choose. These function options appear
one after the other on the display . Select an option by pressing Set when
the option appears on the LCD.
You can “scroll” more quickly through options by pressing . When the
screen displays your selection, press Set. Use
you passed your choice or to save key strokes. Both arrow keys show all
options, in the opposite order.
to scroll backward if
When you finish a function, the screen displays ACCEPTED.
If you want to exit the Function Mode, press Stop.
20
CHAPTER THREE
Function Selection Table
If you have a basic understanding of how to program your MFC, you can
perform most of the programming settings without the Owner’s Manual.
To help you understand the function selections, options, and settings that
are available, use the Function Selection Table below.
1. F ax Functions
1. INITIAL SETUP
FunctionDescriptionFactory Set Chapter
1. TONE/PULSESelects the dialling mode.TONE4
2. DATE/TIMEEnter date and time for LCD--4
display and to print on
transmissions.
3. STATION IDProgram the name and fax--4
number to appear on each
transmitted page.
4. BEEPERAdjust the volume level of theLOW4
beeps when you press a key, an
error occurs or a document is
sent or received.
5. PBXTurn ON this function if yourOFF4
machine is connected to PABX
(private automatic Branch
Exchange.)
6. CLOCK CHANGE Adjust the MFC’s clock by--4
one hour for summer/winter
time.
7. SLEEP MODESet the time before the machine 05 Min.4
drops into sleep mode.
8. POWER SAVEPower save mode.OFF4
2. SETUP RECEIVE
FunctionDescriptionFactory Set Chapter
1. ANSWER MODEChoose the mode that best suits FAX6
your needs: FAX,
EXT.TEL/TAD, MANUAL.
2. RING DELAYNumber of rings before theMFC answers in FAX mode.
3. FAX DETECTReceive fax messages withoutON6
pressing the Start key.
4. REMOTE CODEEnter code to activate yourOFF6
MFC from a remote location.(
5. REDUCTIONReduces size of image.AUTO6
RING DELAY:02
51)
6
ON-SCREEN PROGRAMMING
1. F ax Functions (continued)
2. SETUP RECEIVE (continued)
FunctionDescriptionFactory Set Chapter
6. MEM.RECEIVEAutomatically stores anyON6
incoming faxes in its memory
if it runs out of paper.
7. PRINT DENSITYAdjusts printing to be lighter or --6
darker.
8. POLLING RXYou call another fax machine to STANDARD 6
receive a fax from it.
9. TONER SAVEIncrease life of toner cartridge.OFF6
0. PC INTERFACETurn on if PC is connected toON6
MFC for PC receiving of fax
messages.
3. SETUP SEND
FunctionDescriptionFactory Set Chapter
1.
COVERPG SETUP
2.
COVERPAGE NOTE
3. CONTRASTChange the lightness orAUTO5
4. RESOLUTIONAllows you to changeSTANDARD 5
5. OVERSEAS MODE Special setting for international OFF5
6. TIMERSet the MFC to send documents --5
7. POLLED TXSet Polled Transmission forSTANDARD 5
8. REAL TIME TXWhen memory is full, you canOFF5
9. BATCH TXSends all delayed faxes that are OFF5
Automatically sends aOFF5
programmable cover page or
prints a sample coverpage.
Program customized message--5
for fax cover page.
darkness of a fax you are
sending.
resolutions page by page.
transmissions.
later.
someone to poll your MFC
to receive a fax from you.
send faxes in real time.
to the same fax number and at
the same time as one
transmission.
21
22
CHAPTER THREE
1. F ax Functions (continued)
4. REMAINING JOBS
FunctionDescriptionFactory Set Chapter
5. SET QUICK-DIAL
FunctionDescriptionFactory Set Chapter
1.
ONE-TOUCH DIAL
2. SPEED-DIALDial numbers stored in memory --7
3. SETUP GROUPSSet up a Group number for--7
6. PRINT REPORTS
FunctionDescriptionFactory Set Chapter
1. XMIT REPORTPrint confirmation ofON+IMAGE 9
2. JOURNALLists information about the last
3. QUICK-DIALLists names and numbers stored --9
4. TEL.INDEXAlphabetical lists of stored--9
5. SYSTEM SETUPLists various system settings.--9
6. MEMORY STATUS Lists information about--9
7. ORDER FORMPrint accessories order form toOFF9
Check which jobs are in5
memory or cancel a delayed fax
(timer) or polling job.
Dial numbers stored in memory --7
by pressing only one key.
by pressing only three keys.
broadcasting.
transmission after each
document is sent.
JOURNAL:OFF
50 incoming and outgoing
faxes.
in One Touch and Speed Dial
memory (in numerical order).
numbers.
memory use.
your dealer when your
machine needs to replace the
drum or toner.
9
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