For technical and operational assistance, you must call the country where you
purchased the MFC. Calls must be made from within that country.
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant
answers to common technical questions and product information for all Brother products.
This system is available 24 hours a day, 7 days a week. You can use the system to send faxes
to any MFC, not just the one from which you are calling. Call and follow the voice prompts
to receive faxed instructions on how to use the system and your index of fax-back subjects.
If you can’t resolve a difficulty with your Brother MFC using this manual, call
our fax-back system, and follow the voice prompts to receive faxed instructions
about using the system and an index of fax-back subjects.
In USA:1-800-521-2846
In Canada: 1-800-681-9838
1-514-685-5381 In Montreal
The Brother fax-back system number (USA only) has been preprogrammed on
One Touch key 01.
Frequently Asked Questions (FAQs)
The Brother Solutions Center is our one-step resource for all your
Fax Machine/Multifunction Center needs. You can download the latest software
and utilities, read FAQs and troubleshooting tips, and go to the ‘Solutions’
section to learn how to get the most from your Brother product.
http://solutions.brother.com
You can check here for Brother Printer Driver updates.
For Customer Service
In USA:1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
1-514-685-6464 (voice) In Montreal
Dealers/Service Centers (USA Only)
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
Service Centers (Canada Only)
For service center address in Canada, call 1-800-853-6660.
BROTHER NUMBERS
i
Ordering Accessories and Supplies
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the MFC. Calls must be made from within that country.
For best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover or American Express credit card, you can order
accessories directly from Brother. (In the USA, you can visit us online for a
complete selection of Brother accessories and supplies available for purchase.)
In USA:1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-800-668-2768 (voice)
DescriptionItem
Laser Fax TonerTN-430 (Able to print 3000 pages)
TN-460 (Able to print 6000 pages)
Laser Fax DrumDR-400
Telephone Line CordLG3077001
IEEE-1284 Bi-directional CableF2A046-10
Power Protector for A/C Power, Phone
Line Surges and Voltage Spikes (2
outlets)
Power Protector for A/C Power, Phone
Line Surges and Voltage Spikes (8
outlets)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS
CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK
AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE
EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND
SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S
LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME
STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF
THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not
limited to typographical and other errors relating to the publication.
Disclaimer–User Installation of
Memory Board(s)
In some cases, product may be modified by adding and/or replacing the memory board(s) with
approved replacements. Any damage to the product, the memory board(s) to be inserted therein
or otherwise, caused as a result of improper installation (including installation of other than
approved memory boards(s)) is not covered
comfortable with the installation of approved memory board(s), contact a Brother Authorized
Service Center to perform the installation of the memory board(s) for you. If you elect to use a
Brother Authorized Service Center, you will be responsible for a moderate service charge. For
the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.
NOTICE – DISCLAIMER OF WARRANTIES
by the Limited Warranty. If you do not feel
iii
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This warranty is given only to the first enduse purchaser of the accompanying
product (referred to in this warranty as
“this Product”).
What is covered: Brother warrants to you
for the Warranty Period that there are no
defects in the materials, workmanship or
Year 2000 compliance of this Product.
The “Warranty Period” is 1 year from the
date you purchased this product. The
“Warranty Period” for consumable items,
such as Print Heads, Toner, Drums, Ink
Cartridges, Print Cartridges, Refill
Ribbons, Therma PLUS Paper and
Thermal Paper, etc. is 90 days from the
date of purchase, or the rated life of the
Consumable item, whichever is shorter.
What is NOT covered: This warranty is
VOID — that is, this Product has no
warranty — if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
abused or damaged, or, the
recommended monthly volume has been
exceeded, (5) non Brother®-brand or non
Brother approved parts, supplies, power
supplies or other accessories have been
used with this Product, or (6) this Product
has been transported without the proper
preparation and packaging.
What to do if you think your Product is
defective:
Call our Customer Service Hotline at
1-800-284-4329, or if you suspect a
defect in materials or workmanship in this
Product, you can report it to a Brother
Authorized Service Center. During the
Warranty Period, supply Brother’s
representative with a copy of your dated
bill of sale showing that this Product was
purchased within the United States.
For the name of your Brother Authorized
Service Center, call 1-800-521-2846.
After contacting the Brother Authorized
Service Center, you may be required to
deliver or send the Product properly
packaged, freight prepaid, to the Authorized
Service Center together with a photocopy of
your bill of sale.
What Brother will do: Brother (or its
Authorized Service Center) will evaluate
your report of a possible defect to
determine whether a defect exists, and if
it does exist, Brother (or its Authorized
Service Center) will repair or (at Brother’s
option) replace the Product with a product
that performs the same functions and
performs as well as the original Product.
Brother reserves the right to supply
refurbished or remanufactured
replacement parts provided that the
replacement parts conform to the
manufacturer’s specifications for new
products. The repaired or replacement
product will be returned to you at no cost.
Exchange Service:
When an exchange is authorized, Brother
will exchange of your non working
Product with a refurbished or
remanufactured product that conforms to
the manufacturer’s specifications for new
products. The refurbished or
remanufactured Product you receive will
be covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30)
days. You will keep the replacement
Product that is sent to you and must return
(or be billed up to the cost of a new
product) your original non working
product, which shall become the property
of Brother. You must call Brother
Customer Service and if the
representative cannot correct the
product’s malfunction over the telephone
and you elect the exchange service, you
must provide information pertaining to this
Product and you must also provide a valid
major credit card number. Your credit
card will be charged up to the cost of a
new Product if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the malfunctions of
your original Product are not covered by
the limited warranty; (iii) the proper
packaging instructions are not followed
and has caused damage to the product; or
(iv) the warranty period on your
Product has expired or has not been
sufficiently validated with a copy of the proof
of purchase (bill of sale).
original
MFC LIMITED WARRANTY (USA)
iv
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
The Brother Customer Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions and
prepaid return air bill.
Follow the return instructions. You must
return the original Product in the same
shipping carton in which the exchanged
Product was received and include a copy of
proof of purchase (bill of sale). Retain your
original accessory items and a copy of the
return air bill, signed by the courier.
Limitations:
Repair or replacement as described above is
your sole and exclusive (that is, your only)
remedy if this Product is defective. Brother is
not responsible for damage to or loss of any
equipment, media, programs or data related
to the use of this Product. Except for that
repair or replacement, Brother shall not be
liable for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE,
DESCRIPTION, DRAWING, MODEL OR
SAMPLE. ANY AND ALL WARRANTIES
OTHER THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the
final expression and the exclusive and only
statement of Brother’s obligations to you. It
replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in any
way unless you and Brother sign the same
piece of paper in which we (1) refer to this
Product and your bill of sale date, (2)
describe the change to this warranty and (3)
agree to make that change.
Product Support: Toll-free customer
service and technical support is available for
hardware operational assistance at
1-800-284-4329. At any time, free technical
support in the form of Frequently Asked
Questions, troubleshooting tips and service
center locator is available through our fax
back system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com). Now
you can visit us on-line
(www.brothermall.com), your complete
source for genuine Brother Accessories and
Supplies.
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
Please record your model and serial number
and your date and location of Purchase
below for your records. Keep this information
with your proof of purchase (bill of sale) in
case your Product is lost, stolen or requires
service.
Model #___________________________
Serial # ___________________________
Date of purchase: ___________________
Store where purchased: ______________
Location of store: ___________________
Important: We recommend that you keep all
original packing materials, in the event that
you ship this product.
MFC LIMITED WARRANTY (USA)
v
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-
6464. Internet support: support@brother.ca or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
LIMITED WARRANTY (CANADA)
vi
Quick Reference Guide
Sending Faxes
Automatic Transmission
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Enter the fax number using One
Touch, Speed Dial, Search or the
dial pad.
3
Press Fax Start.
Sending a Cover Page
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press Menu, 2, 2, 8.
3
When
NEXT FAX ONLY
appears, press Set.
4
Press or to select ON (or
OFF
), and then press Set.
5
Press or to select a
comment, and then press Set.
6
Enter two digits to indicate the
number of pages being sent, and
then press Set.
7
Press 1 to select additional settings
—OR—Press 2 if you are ready to
fax.
8
Enter the fax number.
9
Press Fax Start.
Real Time Transmission
You can send faxes in real time.
1
Place the original face up in the ADF,
or face down on the scanner glass.
2
Press Menu, 2, 2, 6.
3
Press or to select ON (or
OFF), and then press Set—OR—
For the next transmission only,
press or to select NEXT
FAX ONLY, and then press Set.
4
For the next fax only, press
or to select
and then press Set.
5
Press 1 to select additional settings
—OR—Press 2 to fax.
6
Enter the fax number.
7
Press Fax Start.
ON
(or
OFF
Receiving Faxes
Select Receive Mode
There are four Receive modes:
FAX ONLY, MANUAL,
FAX/TEL
MACH
until the LCD shows your
selection. After two seconds the
LCD returns to the Data and Time
prompt and shows the new Receive
mode.
Brother fax-back system :
In USA:1-800-521-2846
In Canada:1-800-681-9838
Brother Global Web Site :
Frequently Asked Questions (FAQs)
and Product Support:
Brother
In USA:1-888-879-3232 (voice)
1-800-947-1445 (fax)
In
and
TAD: ANSWER
. Press Receive Mode
1-514-685-5381
(in Montreal)
http://www.brother.com
http://solutions.brother.com
Accessories & Supplies :
http://www.brothermall.com
Canada: 1-800-668-2768 (voice)
),
QUICK REFERENCE GUIDE
vii
Storing Numbers
Storing One Touch Dial
Numbers
1
Press Menu, 2, 3, 1.
2
Press the One Touch key where
you want to store the number.
3
Enter a number (up to 20 digits),
and then press Set.
4
Enter a name (or leave it blank),
and then press Set.
5
Press Stop/Exit.
Search/Speed Dial
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press Search/Speed Dial, and
then enter the first letter of the
name you’re looking for.
3
Press or to search the
memory.
4
Press Fax Start, when the LCD
shows the name you want to call.
Storing Speed Dial Numbers
1
Press Menu, 2, 3, 2.
2
Enter a two-digit Speed Dial number,
and then press Set.
3
Enter a number (up to 20 digits), and
then press Set.
4
Enter a name (or leave it blank) , and
then press Set.
5
Press Stop/Exit.
Dialing Operations
One Touch Dialing / Speed
Dialing
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press the One Touch key of the
number you want to call—OR—
Press Search/Speed Dial, press
#, and then press the two-digit
Speed Dial number.
3
Press Fax Start.
Making Copies
Single Copy
1
Place the original face up in the
ADF, or face down on the scanner
glass.
2
Press Copy.
Sorting Multiple Copies
(Using the ADF)
1
Place the original face up in the
ADF.
2
Use the dial pad to enter the
number of copies you want (up to
99).
3
Press Options, press or
to select OPT: STACK/SORT,
and then press Set.
Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC
has been designed to be simple to use, with LCD screen prompts to guide you
through programming your MFC. However, you can use your MFC to its fullest
potential by taking a few minutes to read this manual.
Additionally, your MFC has a Reports key. Press Reports, 1 to print a list
of basic step instructions and explanations.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You
will be able to find information about a specific feature or operation by checking
the Index in the back of this manual.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations of some of the LCD
messages.
boldfaceBold typeface identifies a specific key on the MFC control panel.
italicsItalics typeface emphasize an important point, or refer you to related
bubble dotBubble Dot typeface identifies the messages on the LCD of the
topic.
MFC.
Warnings detail precautions you must take to avoid possible
personal injury.
Note
Cautions specify procedures you must follow or avoid to prevent
possible damage to the MFC.
Notes tell you the proper response for a situation that may
occur.
FYI tips provide details about how the current operation
interacts with other features.
Improper Setup alerts you to devices and procedures that are
not compatible with the
MFC.
INTRODUCTION
1 - 1
Test Sheet Procedure and Product Registration
(For USA Only)
After programming your Station ID, please fill out the TEST SHEET included
with your MFC, and then fax it to Brother’s Automated Fax Response System
as your first transmission. This will verify that your MFC is properly installed.
To receive a response, you must set up your Station ID. (See
page 4-3.)
When this document is received, a confirmation sheet and Product Registration
form will be sent back to your MFC. Please fill out the form and return to
complete your registration.
In USA:1-877-268-9575 (fax)
To Complete Your MFC-9800 Registration On-Line
(For USA Only)
1
Insert the MFL Pro CD-ROM into your CD-ROM drive.
2
Click On-Line Registration to register your product on-line from the main
menu.
Setting Station ID,
1 - 2
INTRODUCTION
MFC-9800 Control Panel Overview
9811144
1One Touch Keys
These 16 keys give you instant access to
previously stored phone numbers.
2Reports
Access the Reports menu so you can
select reports to print:
Help List, Auto Dial, Fax Activity,
Transmission Verification and User
Settings.
3Broadcast
Use this key when you want to send the
same fax to many different locations
(maximum of 182 locations at once).
4Shift
To access memory locations 17 through
32 in the One Touch keys hold down the
Shift key.
5LCD (Liquid Crystal Display)
LCD displays messages to help you set
up and operate your MFC.
6Toner Empty Icon
The Toner icon flashes on and off when
toner is low, so you’ll know to order
another toner cartridge. You will be able
to print until the indicator stays on.
6 7512103
1213
7Resolution Indicator Lights
These LEDs show the resolution mode
you selected.
8Resolution
Sets the resolution when you send a fax.
9Programming Keys:
Menu
Lets you access the menu and
programing mode.
(Left Arrow)(Right Arrow)
Moves the LCD cursor through text and
options.
Set
Stores a menu setting in the MFC. Also
used for sending one fax to multiple
numbers.
Clear
Deletes entered data or backs up one
step in function procedure.
0Printer Key:
Reset
Clears data from the printer memory.
INTRODUCTION
1 - 3
AScanner Keys:
Scan to E-mail
Press this key to start scanning an
original into your E-mail application,
setting it up automatically as an
attachment.
Scan Image
Press this key to scan a color picture into
your graphics application for viewing
and editing.
Scan/OCR
Press this key to start scanning a text
document. ScanSoft™ TextBridge
will convert it to editable text and
display it in your word processor
application for further editing.
BDial Pad
Dials phone and fax numbers, and can
be used as a keyboard for entering
information into the MFC.
(For Canada only): The # key lets you
switch the dialing type during a
telephone call from PULSE to TONE.
CCopy Keys
(Temporary Settings):
Enlarge/Reduce
Lets you reduce or enlarge copies
depending upon the ratio you select.
Contrast
Lets you make a copy that is lighter or
darker than the original.
Options
You can quickly and easily change your
temporary settings for each copy.
Clear Settings
Resets your temporary copy settings
back to the factory default settings. Use
this key when you do not want to wait
45 seconds for the temporary settings to
clear automatically.
Copy
Makes a copy.
DFacsimile Keys:
Search/Speed Dial
Lets you look up numbers stored in the
dialing memory. Also lets you dial
stored phone numbers by pressing a #
plus a two-digit number.
Receive Mode
Use to select how the MFC will handle
incoming calls.
Redial/Pause
Redials the last number that was called.
®
Also inserts a pause in autodial
numbers.
Hook
Lets you dial fax numbers.
Stop/Exit
Stops a fax, cancels an operation, or
exits from menu mode.
Fax Start
Starts an oeration, such as sending a fax.
1 - 4
INTRODUCTION
About Your Machines
If you’re a first-time MFC user, fax operation might seem a little mysterious.
Soon, you’ll recognize the unusual fax tones on your phone line, and be able to
send and receive faxes easily.
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new
MFC, there is a strong possibility that Voice Mail and the MFC will conflict
with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both machines and Voice Mail pick up the line at the number of rings you
have set, each of them has the ability to keep the other from receiving calls. For
example, if your Voice Mail is set to answer after two rings and your MFC is set
to answer after four, your Voice Mail will keep your MFC from receiving faxes.
If you set Voice Mail and the Brother MFC to answer at the same number of
rings, there is no way of knowing which one will answer first. It is important to
remember that neither Voice Mail nor the MFC can pass the call back to the
other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get
a second phone number on your present phone line. Many people with Voice
Mail opt for this choice, which is called “Distinctive Ring”, and they are very
satisfied with it. For details about this type of custom service, please See
Distinctive Ring, page 8-1.
Another way to avoid possible problem is to replace your Voice Mail with an
answering MFC. Your Brother MFC is designed to work in tandem with an
answering MFC or TAD (telephone answering device). (See
External TAD (Telephone Answering Device)
, page 2-9.)
Connecting an
Fax Tones and Handshake
When someone is sending a fax, the MFC sends fax calling tones (CNG
tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them after
you dial and press Fax Start; they continue for about 60 seconds after dialing.
During that time, the sending MFC must begin the “handshake” with the
receiving machine. Each time you use automatic procedures to send a fax, you
are sending CNG tones over the phone line. You’ll soon learn to listen for these
soft beeps each time you answer a phone on your fax line, so you will know if
you are receiving a fax message.
INTRODUCTION
1 - 5
The receiving fax responds with fax receiving tones—loud, chirping sounds. A
receiving fax chirps for about 60 seconds over the phone line, and the LCD
shows RECEIVING. If your MFC is set to the FAX mode, it will answer every
call automatically with fax receiving tones. Even if the other party hangs up,
your MFC continues to send the “chirps” for about 60 seconds, and the screen
continues to show RECEIVING.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds,
so the fax machines can understand how each is sending and receiving the fax.
The handshake cannot begin until the call is answered, and the CNG tones last
for only about 60 seconds after the number is dialed. Therefore, it’s important
for the receiving MFC to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax
line, your TAD will determine the number of rings before the call is
answered. Pay special attention to the directions for connecting a TAD to your
MFC in Chapter 2,
Assembly and Connections.
ECM (Error Correction Mode)
ECM is a way for the MFC to check the integrity of a fax transmission while it
is in progress. ECM transmissions are possible only between machines that both
have the ECM feature. If they do, you may send and receive fax messages that
are continuously checked for their integrity. Sufficient memory must be
available in your MFC for this feature to work.
1 - 6
INTRODUCTION
2
2
Assembly and Connections
Packing List
Make sure you have the following items:
Filter Core
For USB Cable
CD-ROM
Telephone
Line Cord
Power Cord
Owner’s
Manual
Test Sheet
(For USA Only)
Bi-directional
Parallel Cable
Cable Tie
Paper Cassette
Drum Unit Assembly
(With free
Toner Cartridge – up
to 3,000 pages)
Accessory
Order Form
Standard
Software
License
Agreement
Quick Setup
Guide
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in
Note
USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).
See
Ordering Accessories and Supplies, page ii for the correct item numbers.
Whenever you transport the MFC, use the packing materials that came with
your MFC. If you do not pack the MFC correctly, you may void
your warranty.
ASSEMBLY AND CONNECTIONS
2 - 1
Choosing a Location
Place your MFC on a flat stable surface, such as a desk. Select a place that is
free of vibration and shocks. Place the MFC near a telephone jack and a
standard, grounded power outlet. Choose a location where the temperature
remains between 50°F and 90.5°F (10°–32.5°C).
Avoid placing your MFC in a high-traffic area. Do not place near heaters, air
conditioners, water, chemicals, or refrigerators. Do not expose the MFC to
direct sunlight, excessive heat, moisture, or dust. Do not connect your MFC to
electrical outlets controlled by wall switches or automatic timers. Disruption of
power can wipe out information in the MFC’s memory. Do not connect your
MFC to electrical outlets on the same circuit as large appliances or other
equipment that might disrupt the power supply. Avoid interference sources,
such as speakers or the base units of cordless phones.
NO !
WARNING
■ Use caution when installing or modifying telephone lines. Never touch telephone
wires or terminals that are not insulated unless the telephone line has been
disconnected at the wall jack. Never install telephone wiring during a lightning storm.
Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
■ Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line and on the telephone line, or
unplug the lines during a lightning storm.
■ For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunication line cord.
NO !NO !
2 - 2
ASSEMBLY AND CONNECTIONS
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