Brother MFC 970MC, FAX 770, FAX 750, FAX 870MC User Manual

FAX 750 FAX 770 FAX 870MC MFC 970MC

OWNER’S MANUAL

Year 2000 Compliant

Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.

Brother fax machines and multi-function centers will function properly after January 1, 2000,

provided that

software and firmware used by our customers in connection or combination with Brother fax machines, MFCs and bundled software, accurately exchange date data with the Brother products.

Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.

all non-Brother hardware,

T able of Contents

Intr oductio n

Installation

Using This Manual ...................................................................................................... 1

Finding Information .................................................................................................... 1

Test Sheet Procedures (for USA only)..................................................................... 2

About Fax Machines ................................................................................................... 2

Fax Tones and Handshake .......................................................................................... 2

ECM (Error Correction Mode) ................................................................................... 3

Control Panel Overview............................................................................................. 4

FAX 750 and FAX 770 ............................................................................................... 4

FAX 870MC and MFC 970MC .................................................................................. 5

Caution........................................................................................................................... 7

Packing List................................................................................................................... 8

Choosing a Location ........................................................................................... 9

Assembly ........................................................................................................................ 9

Attach the document support ...................................................................................... 9

Attach the paper wire extension and paper support .................................................. 10

Install the printing cartridge...................................................................................... 11

Load the paper .......................................................................................................... 13

Acceptable Paper ...................................................................................................... 13

Connect the handset .................................................................................................. 13

Connect the power cord ............................................................................................ 14

Connect the telephone line........................................................................................ 14

Special Line Considerations ..................................................................................... 14

Roll Over Phone Lines ....................................................................................... 14

Two-Line Phone System ..................................................................................... 15

Converting Telephone W all Outlets.................................................................... 15

Installing FAX/MFC, External Two-Line TAD, and Two-Line Telephone ........ 16

Multi-Line Connections (PBX) ................................................................................ 17

If you are installing the FAX/MFC to work with a PBX: .............................. 18

Custom Features on Your Phone Line....................................................................... 18

Connecting an External Telephone Answering Device (TAD) ................................. 18

Sequence............................................................................................................. 18

Connections ........................................................................................................ 19

Outgoing Message (OGM) ................................................................................. 20

Connecting an External Telephone ........................................................................... 20

TABLE OF CONTENTS

On-Screen Programming

Initial Setup

Setup Receive

User-Friendly Programming................................................................................... 21

Function Mode .......................................................................................................... 21

Alternating Displays ................................................................................................. 22

Function Selection Table........................................................................................... 22

Getting Started........................................................................................................... 27

Setting Dialing Mode (Tone/Pulse).......................................................................... 27

Setting Date and Time.............................................................................................. 27

Setting Station ID ..................................................................................................... 2 8

Entering Text ...................................................................................................... 29

Inserting spaces ............................................................................................. 29

Making corrections ........................................................................................ 29

Repeating letters ............................................................................................ 2 9

Special characters and symbols..................................................................... 29

Setting Beeper Volume ............................................................................................. 3 0

Setting the Handset Volume ..................................................................................... 31

Setting the Speaker Volume...................................................................................... 31

Setting the Ring Volume ........................................................................................... 31

Memory Storage ....................................................................................................... 3 2

Basic Receiving Operations..................................................................................... 33

Select Answer Mode................................................................................................. 33

To select or change your Answer Mode........................................................ 34

Setting Ring Delay ................................................................................................... 35

Setting F/T Ring Time.............................................................................................. 3 5

Record FAX/TEL Outgoing Announcement (F/T OGM)

(For FAX 870MC and MFC 970MC Only) ........................................................... 36

Easy Receive............................................................................................................. 36

Printing a Reduced Incoming Document.................................................................. 37

Recommended Reductions ................................................................................. 37

Setting Paper Size ..................................................................................................... 38

Advanced Receiving Operations ..................................................................... 39

Operation from Extension Telephone ....................................................................... 39

For FAX/TEL Mode Only .................................................................................. 39

Changing Remote Codes .................................................................................... 39

To change Remote Codes............................................................................... 40

Printing a Fax in Memory (For FAX 770 Only) ....................................................... 40

Polling ....................................................................................................................... 40

Setting Up Polling Receive ................................................................................ 41

Setting Up Sequential Polling Receive............................................................... 42

Canceling a Scheduled Job ....................................................................................... 42

Setting Multi-Function Link Mode (For MFC 970MC Only) .................................. 43

TABLE OF CONTENTS

Distinctive Ringing ................................................................................................... 43

Registering the Distinctive Ringing Pattern ....................................................... 44

Caller ID ................................................................................................................... 44

Viewing Caller ID List ....................................................................................... 45

Clearing a Caller ID Stored in Memory

(For FAX 870MC and MFC 970MC Only) .................................................... 45

Printing Caller ID List ........................................................................................ 46

Call Waiting Caller ID .............................................................................................. 46

Copy Functions .......................................................................................................... 47

Multiple Copies .................................................................................................. 47

Reducing and Enlarging Copies ......................................................................... 47

iii

Setup Sen d

Before You Begin........................................................................................................ 49

Manual Transmission ............................................................................................... 50

Automatic Transmission ........................................................................................... 50

Manual and Automatic Fax Redial........................................................................... 50

Basic Sending Operations........................................................................................ 5 1

Composing Electronic Cover Page .......................................................................... 51

Cover Page for Next Fax Only........................................................................... 51

Always Send Cover Pa ge ................................................................................... 52

Using a Printed Cover Page ............................................................................... 53

Cover Page Message ................................................................................................. 54

Composing Your Own Comments ..................................................................... 54

Contrast..................................................................................................................... 54

Resolution ................................................................................................................. 55

Advanced Sending Operations............................................................................... 55

Overseas Mode ......................................................................................................... 55

Quick Scan Fax Transmission .................................................................................. 5 6

Call Reservation ....................................................................................................... 56

Print Sample Call Back Message ............................................................................. 57

Delayed FAX ............................................................................................................ 5 7

Broadcasting ............................................................................................................. 58

Next-Fax Reservation ............................................................................................... 59

Multiple Resolution Transmission ........................................................................... 5 9

Setting Up for Polling Transmit............................................................................... 60

Canceling a Scheduled Job....................................................................................... 60

Interrupting Delayed Fax and Polling Transmit Jobs .............................................. 61

Setup Auto Dial Numbers

Storing Numbers for Easy Dialing ........................................................................ 63

Storing One Touch Dial Numbers............................................................................. 63

Storing Speed Dial Numbers .................................................................................... 64

Changing One Touch and Speed Dial Numbers ....................................................... 65

Setting Up Groups for Broadcasting......................................................................... 66

TABLE OF CONTENTS

T elephone (

Voice)

Operation

Remote F ax Options

(For FAX 770 Only)

Making Voice Calls .................................................................................................... 67

Manual Dialing ......................................................................................................... 67

One Touch Dialing .................................................................................................... 68

Speed Dialing............................................................................................................ 68

Hold .......................................................................................................................... 68

Pause ......................................................................................................................... 69

Tone/Pulse ................................................................................................................. 69

Searching T elephone Index....................................................................................... 69

Answering Calls with the Speakerphone

(For FAX 870MC and MFC 970MC Only) ........................................................... 69

Fax Forwarding/Paging ........................................................................................... 71

Programming a Fax Forwarding Number ................................................................. 71

Programming Paging Number .................................................................................. 72

Setting Fax Storage ................................................................................................... 73

Changing Remote Access Code .............................................................................. 73

Remote Retrieval ....................................................................................................... 74

Using Remote Access Code...................................................................................... 74

Remote Commands ................................................................................................... 74

Change Paging/Fax Forwarding Setting ........................................................ 74

Retrieve a Fax ................................................................................................ 75

Check the Receiving Status ........................................................................... 75

Change Answer Mode.................................................................................... 75

Exit Remote Operation .................................................................................. 75

Retrieving Memory Status List................................................................................. 76

Retrieving Fax Messages .......................................................................................... 76

Changing Fax Forwarding Number .......................................................................... 77

Message Center

(For FAX 870M C and MFC 970MC Only)

Message Center Mode .............................................................................................. 79

Flexible Memory Settings (Message Storage)......................................................... 79

Setting Up Message Center ...................................................................................... 8 0

Setting Message Storage .......................................................................................... 80

Recording Message Center Outgoing Message....................................................... 8 1

Listening to Outgoing Message (OGM)............................................................ 81

Erasing Outgoing Message (OGM)................................................................... 81

Activating Message Center Mode............................................................................ 82

Message Indicator ..................................................................................................... 82

Playing Voice Messages and Memos ....................................................................... 82

Printing a Fax Message............................................................................................. 83

Backup Printing Option ............................................................................................ 83

Erasing Messages...................................................................................................... 83

To erase voice messages individually ............................................................ 84

TABLE OF CONTENTS

To erase messages all at once ......................................................................... 84

Setting Maximum Time for Incoming Messages...................................................... 84

Setting Toll Saver...................................................................................................... 85

ICM Recording Monitor ........................................................................................... 85

Recording a Memo.................................................................................................... 85

Recording a Conversation......................................................................................... 86

Fax Forwarding/Paging............................................................................................. 86

Programming a Fax Forwarding Number........................................................... 86

Programming Paging Number ............................................................................ 87

Remote Retrieval ....................................................................................................... 88

Using Remote Access Code...................................................................................... 88

Changing Remote Access Code................................................................................ 88

Remote Control Commands...................................................................................... 89

Retrieving Memory Status List................................................................................. 90

Retrieving Fax Messages .......................................................................................... 90

Changing Fax Forwarding Number .......................................................................... 91

M essage Center Pro

(For FAX 870M C and

MFC 970MC Only)

Message Center Pro .................................................................................................. 93

Start with a Plan ........................................................................................................ 93

Setting Up Message Center Pro ................................................................................ 94

Voice .............................................................................................................................. 95

Recording Voice Information in Memory Box ......................................................... 95

Playing Voice Information in Memory Box .............................................................. 95

Erasing Voice Information in Memory Box.............................................................. 96

Personal Mailbox ....................................................................................................... 96

Recording Personal Mailbox OGM/Password.......................................................... 96

Playing Personal Mailbox Messages ........................................................................ 97

Erasing Incoming Messages and Memo From Personal Mailbox ............................ 97

To erase an individual message .......................................................................... 97

To erase all messages .......................................................................................... 98

Recording Memo in Personal Mailbox ..................................................................... 98

Remote Retrieval of Incoming Messages and Memo in Personal Mailbox.............. 98

Recording Second Level OGM............................................................................... 99

Playing Second Level OGM ..................................................................................... 99

Erasing Second Level OGM ..................................................................................... 99

Recording First Level OGM ................................................................................. 100

Playing First Level OGM........................................................................................ 100

Erasing First Level OGM........................................................................................ 100

Turning On Message Center Pro ......................................................................... 101

Prin ting R e p o rts

FAX/MFC Settings and Activity........................................................................... 103

To Print a Report ..................................................................................................... 104

TABLE OF CONTENTS

Transmission Verification (Xmit) Report................................................................ 104

Activity Report Interval .......................................................................................... 104

Imp ortant Inf ormation

Troubleshooting and Maintenan ce

Standard Telephone and FCC Notices................................................................ 105

These notices are in effect on models sold and used in the United States only...... 105

International Energy Star Compliance Statement........................................ 106

Industry Canada Compliance Statement (For Canada Only) ........................... 107

Federal Communications Commission Compliance Notice

(For USA Only)............................................................................................. 107

Important Safety Instructions ........................................................................... 109

Notice – Disclaimer of Warranties ................................................................... 111

Compilation and Publication Notice ................................................................ 111

Trademarks ....................................................................................................... 112

Troubleshooting ....................................................................................................... 113

Fax-Back System .................................................................................................... 113

Brother on the World Wide Web ............................................................................. 113

Brother Bulletin Board............................................................................................ 114

Error Messages ....................................................................................................... 114

If You Are Having Difficulty with Your FAX/MFC................................................ 118

Printing or Receiving Faxes.............................................................................. 118

Condensed Print and Horizontal Streaks;

Top and Bottom of Sentences Cut Off ...................................................... 118

Vertical Black Lines When Receiving ......................................................... 118

Phone Line or Connections .............................................................................. 118

FAX/MFC Does Not Answer When Called ................................................. 118

No Dial Tone on the Handset ....................................................................... 118

The Caller ID does not display after the Call Waiting Signal ...................... 118

Sending Faxes................................................................................................... 119

Poor Transmitting Quality............................................................................ 119

Dialing Does Not Work................................................................................ 119

Vertical Black Lines When Sending ............................................................ 119

Handling Incoming Calls.................................................................................. 119

Double Ring in FAX/TEL Mode ................................................................. 119

Transferring a Call to the FAX/MFC ........................................................... 119

FAX/MFC “Hears” Voice as CNG Tone ...................................................... 119

Transmission Verification Report Prints “Result: NG” ................................ 120

Custom Features on a Single Line ............................................................... 120

Packing and Shipping the FAX/MFC ................................................................. 121

Regular Maintenance.............................................................................................. 122

Cleaning the Scanner .............................................................................................. 122

Cleaning the Print Head .......................................................................................... 123

For Customer Service ............................................................................................. 123

TABLE OF CONTENTS

vii

Setting Up the MFC 970MC

and Computer to Work Together

Using the Multi-Function

Link

Software

(For MFC 970MC Only)

Before You Install Multi-Function Link ............................................................. 125

Package Contents .................................................................................................... 125

PC Configuration Requirements ............................................................................. 126

Connecting the MFC 970MC to Your PC ............................................................... 126

Available Options..................................................................................................... 127

Install Multi-Function Link Software............................................................... 127

On-Line Documentation ................................................................................... 127

Product Support ................................................................................................ 127

Brother W eb Link ............................................................................................. 127

Installing the Multi-Function Link Software.................................................... 128

Overview of Basic Steps......................................................................................... 128

Accessing the Software Installation Window ......................................................... 128

Installing the Brother Software............................................................................... 128

Viewing On-Line Documentation ........................................................................ 129

Introduction .............................................................................................................. 131

Running the Brother Software ............................................................................. 132

Multi-Function Link ......................................................................................... 133

Visioneer PaperPort LE .................................................................................... 133

Sending a Fax from Your PC ................................................................................ 134

Sending a Quick Fax............................................................................................... 134

Sending a Fax from the Main Menu ....................................................................... 135

Sending a Fax from a Windows

Receiving Faxes into the PC.................................................................................. 137

Before Y ou Begin .................................................................................................... 137

Checklist for the MFC: ..................................................................................... 137

On your PC: ...................................................................................................... 137

Viewing Received Faxes ......................................................................................... 138

Scanning a Document ............................................................................................. 138

Scanning Options .................................................................................................... 139

Resolution......................................................................................................... 139

Contrast............................................................................................................. 140

Image T ype ....................................................................................................... 140

Scanning into the PaperPort Viewer ....................................................................... 140

Application......................................................... 136

Multi-Function Link

(

option) for

FAX 750, FAX 770 and FAX 870MC

Specifi cations

For Multi-Function Link (option) Users ............................................................ 141

Specifications ............................................................................................................ 143

viii

TABLE OF CONTENTS

Glossary ..................................................................................................................... 145

Index ........................................................................................................................... 149

Brother Numbers..................................................................................................... 153

Fax-Back System .................................................................................................... 153

Brother on the World Wide Web ............................................................................. 153

Brother Bulletin Board............................................................................................ 153

For Customer Service ............................................................................................. 153

Ordering Accessories and Supplies ..................................................................... 154

CHAPTER ONE

Intr oduc tio

Using This Manual

Thank you for purchasing a Brother fax machine (FAX) or multifunction center (MFC). This FAX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your FAX/MFC to its fullest potential by taking a few minutes to read this manual.

Additionally, your FAX/MFC has a Help Key. Press of basic operational steps and functions.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also, t hroughout this manual, you’ll see special symbols alerting you to important information, crossreferences, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

Help/Q.Scan

to print a list

CHAPTER ONE

T est Sheet Procedures (f or USA only)

See

Setting

Station ID

p. 28

After programming your Station ID, please fill out the TEST SHEET included with your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your FAX/MFC is properly installed.

When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.

USA 1-908-685-9283 (fax)

About Fax Machines

If you’re a first-time FAX/MFC user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Fax Tones and Handshake

When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you know if you are receiving a fax message.

The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the screen continues to display “RECEIVE.” To cancel the receiving mode, press

Start

, and they continue for about 40 seconds after dialing.

Stop

INTRODUCTION

When your FAX/MFC answers in FAX/TEL Mode, the FAX/MFC listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your FAX/MFC.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the FAX/MFC to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.

Sufficient memory must be available in your FAX/MFC for this feature to work.

CHAPTER ONE

Control P anel Overview

FAX 750 and FAX 770

1 2 3

Hook

Lets you dial telephone and fax numbers without lifting the handset.

Hold

Lets you put calls on hold.

Redial / Pause

Re-dials the last number called. Also inserts a pause in autodial numbers.

Speed Dial

Lets you dial stored phone numbers by pressing a twodigit number.

Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.

Sort

Use this key when you want multiple copies of a multiple page original copied in order.

Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically, select AUTO.

Copy

Makes a copy.

Stop

Stops a fax, cancels an operation or exits from function mode.

1617

15 13

Start

Starts an operation, such as sending a fax.

One Touch Dial Keys

These eight keys give you instant access to previously stored phone numbers.

Help/Q. Scan

Prints a quick reference Help List. Also, lets you take advantage of memory transmission.

Tel-index

Lets you look up numbers stored in the dialing memory.

Function

Lets you access the function and programming mode.

HOME/OFFICE PLAIN PAPER FACSIMILEHOME/OFFICE PLAIN PAPER FACSIMILE

770

109

Resolution

Sets the resolution when you send a fax or make a copy.

Mode

Use to select how fax machine will handle incoming calls.

Set

Stores a function setting into the fax machine.

(Left Arrow)

(Right Arrow)

Volume

Moves the LCD cursor to the left or right. Adjusts speaker, ring and handset volume.

Liquid Crystal Display

Displays messages to help you set up and operate your fax machine.

FAX 870MC and MFC 970MC

INTRODUCTION

1 2 3

4 5

Microphone

Picks up your voice when you speak to another party using speakerphone.

Hold

Lets you put calls on hold.

Redial / Pause

Re-dials the last number called. Also inserts a pause in autodial numbers.

Speed Dial

Lets you dial stored phone numbers by pressing a two-digit number.

Speaker Phone

Lets you speak to the person at the other end and dial telephone numbers without lifting the handset.

RWD ( ) FWD ( )

Use to repeat or skip to the next voice message during playback.

Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the MFC.

Sort

Use this key when you want multiple copies of a multiple page original copied in order.

Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically, select AUTO.

Copy

Makes a copy.

Stop

Stops a fax, cancels an operation or exits from function mode.

Start

Starts an operation, such as sending a fax.

2324

22 15 141619

2021

Help/Q. Scan

1718

Prints a quick reference Help List. Also, lets you take advantage of memory transmission.

MC ON/OFF

Lets you activate the Message Center.

Tel-index

Lets you look up numbers stored in the dialing memory.

Play

Lets you listen to voice messages and outgoing messages, and print fax messages stored in memory.

Message Indicator

Light

Notifies you that you have voice or fax messages in the memory.

Erase

Lets you delete voice messages, fax messages or all messages.

Record

Lets you record an Outgoing Message (OGM), memos and telephone calls, and store information for Message Center Pro features.

12116 6

Function

Lets you access the function and programming mode.

One Touch Dial Keys

These eight keys give you instant access to previously stored phone numbers.

Resolution

Sets the resolution when you send a fax or make a copy.

Mode

Use to select how fax machine will handle incoming calls.

Set

Stores a function setting into the MFC.

Liquid Crystal Display

Displays messages to help you set up and operate your MFC.

(Left Arrow)

(Right Arrow)

Volume

Moves the LCD cursor to the left or right. Adjusts speaker, ring and handset volume.

CHAPTER ONE

CHAPTER TWO

Caution

Installation

Never install telephone wiring during a lightning storm.

We recommend that this product be used with a surge protection device

to protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is

specifically designed for a wet location. Never touch telephone wires or terminals that are not insulated unless

the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.

Avoid using a telephone (other than a cordless type) during an electri-

cal storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak.

For PLUGGABLE EQUIPMENT, the socket-outlet should be installed

near the equipment and should be easily accessible.

CHAPTER TWO

Packing List

Make sure you have the following items:

Document

Support

Telephone

Line Cord

Telephone

Handset

Curled Cord

Paper Wire Extension

Paper Support

Starter Printing Cartridge (Up to 100 pages)

Owner’s

Manual

Multi-Function Link CD-ROM*

Quick Reference Card

Cable and

PC I/F Box*

*........

For MFC 970MC only

**......

For FAX 770, FAX 870MC and MFC 970MC only

NOTICE: If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada). See Ordering Accessories and Supplies on page 154 for the correct item numbers.

Whenever you transport the FAX/MFC, use the packing materials that came with your machine. If you do not pack the FAX/MFC correctly, you may void your warranty.

Paper* (50 Sheets)

Brother StartCard

Remote Control Access Card**

INSTALLATION

Document Support

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the FAX/MFC near a telephone jack and a standard, grounded power outlet.

Avoid placing your machine in a high-traffic area. Do not place near

heaters, air conditioners, water, chemicals or refrigerators. Do not expose the FAX/MFC to direct sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

Assembly

Attach the document support

Attach the document support into the openings as shown in the illustration below.

CHAPTER TWO

Attach the paper wire extension and paper support

Attach the paper wire extension.

Paper Wire Extension

Insert the paper support into the openings as shown and then pull it out

until you feel it click into place.

Paper Support

INSTALLATION

Install the printing cartridge

Open the front cover.

Front Cover

Open the top cover, pressing the blue levers on both sides of the top

cover.

Blue Lever

Remove the plastic stopper from the printing cartridge.

Top Cover

Stopper

CHAPTER TWO

Turn the black spool on the right clockwise to tighten the ribbon as

shown.

Install the printing cartridge by inserting the indented first and

placing the cartridge into its four holders.

Indented Arrow

Black Spool

Top Cover

Front Cover

Press down on both sides of the top cover to close it securely.

Close the front cover.

The starter cartridge prints up to 100 pages. Make sure you have a Full replacement cartridge on hand (See Ordering

Accessories and Supplies, p.154).

INSTALLATION

Load the paper

The paper cassette can hold about 100 sheets of 20-lb. paper.

Open the paper cover.

Place up to 100 sheets of paper in the paper holder. Do not allow the

level of paper to pass maximum paper line on the paper guides. Close the paper cover.

Maximum Paper Line

Paper Guides

Acceptable Paper

Size: Letter, Legal and A4 Weight: 17 lb. – 24 lb. Thickness: .0031 inches – .0039 inches

Connect the handset

Connect the curled handset cord to the bottom of the handset and the left side of the FAX/MFC.

CHAPTER TWO

Connect the power cord

When you connect the power, the screen displays 01/01 00:00 FAX.

NOTICE:

1) This fax must be grounded using a three-prong plug.

2) Since the FAX/MFC is grounded through the power outlet, you can

protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.

3) Lightning and power surges can damage this product! We recommend that

you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the telephone line and electrical cords during a lightning storm.

Connect the telephone line

Connect one end of the telephone line cord to the jack labeled LINE on the left side of the FAX/MFC. Connect the other end to a modular wall jack.

Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your FAX/MFC can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the FAX/MFC on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your FAX/MFC will work best on a dedicated line.

INSTALLATION

Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your FAX/MFC must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your FAX/MFC.

Converting T elephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

RJ14

RJ11 RJ14

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the FAX/MFC into Line 2 of the triplex adapter.

Triplex Adapter

CHAPTER TWO

Installing FAX/MFC, External Two-Line TAD, and T wo-Line Telephone

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your FAX/MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the FAX/MFC on Line 2. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your FAX/MFC and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your

FAX/MFC. Plug one end of the telephone line cord for your fax machine into the

L2 jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the FAX/MFC.

Plug one end of the first telephone line cord for your TAD into the L1

jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the

L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the FAX/MFC.

INSTALLATION

Triplex Adapter

Two Line External TAD FAX/MFC

Two Line Phone

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the FAX/MFC’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the FAX/MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the FAX/MFC for you. It is advisable to have a separate line for the FAX/MFC. You can then leave the FAX/MFC in FAX ONLY Mode to receive faxes any time of day or night.

See

Easy Receive

p. 36

If the FAX/MFC is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

CHAPTER TWO

As with all fax units, this machine must be connected to a two wire system. If

your line has more than two wires, proper connection of the FAX/MFC cannot be made.

If you are installing the FAX/MFC to work with a PBX:

It is not guaranteed that the unit will operate correctly under all circum-

stances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is

recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.

The unit may be used with either pulse or tone dialing telephone service.

Custom Features on Your Phone Line

To learn how custom features may affect your faxing operations, please refer to the Troubleshooting chapter, p. 120.

Connecting an External Telephone Answering Device (TAD)

Sequence

You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the FAX/MFC, the TAD answers all calls. The FAX/MFC “listens” for fax calling (CNG) tones. If it hears them, the FAX/MFC takes over the call and receives the fax. If it doesn’t hear CNG tones, the FAX/MFC lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The FAX/MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings.

INSTALLATION

Do not connect a TAD elsewhere on the same phone line—your FAX/MFC

and TAD will both try to control the line.

Connections

The external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack.

Plug the telephone line cord from the wall jack into the left side of the

FAX/MFC, in the jac k labeled LINE. Plug the telephone line cord from your TAD into the left side of the

FAX/MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)

Set your external TAD to four rings or less. (The FAX/MFC’s Ring

Delay setting does not apply). Record the outgoing message (see below).

Set the TAD to answer calls.

Set Message Storage (

(For FAX 870MC and MFC 970MC only). Set the Answer Mode to TAD:ANSWER MACH.

(For FAX 750 and FAX 770 only.) On the FAX 870MC and MFC 970MC, set the Answer Mode to MC:MSG CTR.

Function

, 8, 1) to VOICE:EXT.

CHAPTER TWO

Outgoing Message (OGM)

Timing is important in recording this message. The messa ge sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This

allows your FAX/MFC time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for

people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing Start.”

Connecting an External Telephone

Your FAX/MFC is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your FAX/MFC.

5 1 and

Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the FAX/MFC.

Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN USE,” and, if the FAX/MFC handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the FAX/MFC, press

Hook

Speaker Phone

Set

CHAPTER THREE

On-Screen Programming

User-Friendly Programming

See

Using This

Manual p. 1

We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your FAX/MFC has to offer.

Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your FAX/MFC. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.

Function Mode

You can access the function mode by pressing function mode, your FAX/MFC displays a list of main menu options from which you can choose. These options appear one after the other on the display. Select an option by pressing

You can “scroll” more quickly through options by pressing . When the screen displays your selection, press passed your choice or to save key strokes. Both arrow keys show all options, in the opposite order.)

Before you press you can correct a mistake. Use to back up and then type over the incorrect characters.

Set

after entering information in a field using the dial pad,

when the option appears on the screen.

Function

. When you enter the

Set

. (Use to scroll backward if you

When you finish a function, the screen displays ACCEPTED. If you want to exit the Function Mode, press

Stop

CHAPTER THREE

Alternating Displays

When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy.

FAX: NO. & START COPY: PRESS COPY

Function Selection Table

If you have a basic understanding of how to pr ogram your FAX/MFC, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your fax programs, use the Function Selection Table below.

1. INITIAL SETUP

Function Description Factory Set More Info

1. TONE/PULSE Selects dialing mode. TONE p. 27

2. DATE/TIME Enter date and time for LCD 1999 1/1 00:00 pp. 27, 28

display and to print on transmissions.

3. STATION ID Program name, fax number and — p. 28

telephone number to appear on each transmitted page.

4. BEEPER Adjust volume level of bee per. LOW p. 30

2. SETUP RECEIVE

Function Description Factory Set More Info

1. RING DELAY Number of rings before F AX/MFC RING DELAY : 04 pp. 35, 85

answers in F AX/TEL, FAX, or MC (FAX 870MC and MFC TOLL SA VER: OFF 970MC only) modes. (F AX 870MC and

MFC 970MC only)

2. F/T RING TIME Sets the time for “double ring” in 20 p. 35

FAX/TEL mode.

3. EASY RECEIVE Receive fax messages without ON p. 36

pressing the Start key.

4. REMOTE CODE Enter code to activate or deacti v ate ON ( 51, #51) p. 40

machine from a remote location.

ON-SCREEN PROGRAMMING

2. SETUP RECEIVE (continued)

Function Description Factory Set More Info

5. REDUCTION Reduces size of image. A UT O p. 37

6. P APER Selects size of paper for fax receiving. LETTER p. 38

7. POLLING RX Sets up your F AX/MFC to poll OFF pp. 40–42

another fax machine.

8. MF LINK Fax Receiv e Only/PC Primary/PC PC Primary p. 43

Receive Only.

3. SETUP SEND

Function Description Factory Set More Info

1. COVERPG SETUP Automatically sends a cover page OFF pp. 51–53

you program.

2. COVERPAGE MSG Program customized message for — p. 54

fax cover page.

3. CONTRAST Change lightness or darkness of a AUTO p. 54

fax you are sending.

4. RESOLUTION Allows you to change resolutions STANDARD p. 59

page by page.

5. OVERSEAS MODE Adjusts for sometimes difficult OFF p. 55

overseas transmissions

6. CALL RESERVE Y ou can send a f ax, then speak. OFF pp. 56–57

7. DELA YED FAX Send documents later. — pp. 57–58

8. POLLED TX Sets up your F AX/MFC with a OFF p. 60

document to be retrieved by another fax machine.

4. CANCEL JOB

Function Description Factory Set More Info

Cancel a delayed fax or polling job. p. 60

5. INTERRUPT

Function Description Factory Set More Info

Send a fax now , even if you ha ve the p. 61 machine set to send a fax later, or if you have it set for Polling.

CHAPTER THREE

6. SET AUTO DIAL

Function Description Factory Set More Info

1. ONE-TOUCH DIAL Dial numbers stored in memory — pp. 63–64

by pressing only one key.

2. SPEED-DIAL Dial numbers stored in memory — pp. 64–65

by pressing only three keys.

3. SETUP GROUPS Set up a Group number for — p. 66

broadcasting.

7. PRINT REPORTS

Function Description Factory Set More Info

1. XMIT REPORT OFF pp. 103–104

2. ACT.REPORT INTER VAL: OFF pp. 103–104

3. ALL DIAL Print lists and reports of activity. — pp. 103–104

4. TEL. INDEX (Details in Chapter 12) — pp. 103–104

5. USER SETTINGS — pp. 103–104

6. MEMORY STA TUS — pp. 103–104

8. REMOTE FAX OPT (For FAX 770 Only)

Function Description Factory Set More Info

1. F AX FWD/PAGING Set FAX/MFC to forw ard fax/message OFF pp. 71, 72 ––OR––to call your pager.

2. F AX ST ORA GE Store incoming fax in memory for OFF p. 73

remote retrieval.

3. REMOTE ACCESS Set code for retrieving faxes. 159 p. 73

4. PRINT F AX Print incoming faxes stored in the — p. 40

memory.

8. SETUP MSG CTR (For FAX 870MC and MFC 970MC Only)

Function Description Factory Set More Info

1. MSG STORA GE Select if memory will store fax, FAX: OFF p. 80

voice or both. VOICE: ON

2. BA CKUP PRINT Prints copy of faxes received ON p. 83 into memory .

3. OGM Select/Record outgoing message. MSG CTR OGM pp. 36, 81

4. ICM MAX. TIME Select maximum length of incoming 30 seconds p. 84

messages.

5. ICM REC. MONITR Adjust speaker volume for voice ON p. 85 messages as they come in.

6. FAX FWD/PA GING Set fax to forward fax/message OFF pp. 86, 87 ––OR––to call your pager.

7. REMOTE ACCESS Set code for retrieving messages. 159 p. 88

ON-SCREEN PROGRAMMING

9. MSG CTR PRO (For FAX 870MC and MFC 970MC Only)

Function Description Factory Set More Info

1. MSG CTR PRO Select ON or OFF . OFF p. 101

2. OGM Record outgoing announcements for — pp. 99, 100

first level and second le vel.

3. MAIL BOX Select primary (default) mailbox. — p. 96

4. VOICE INFO Store the voice information for each — pp. 95–96

Voice-on-Demand.

0. TEL SERVICE

Function Description Factory Set More Info

1. DISTINCTIVE Use with phone company distinctive OFF pp. 43–44

ringing service to register the ring pattern with fax machine.

2. CALLER ID View or print a list of the last 30 — pp. 44–46

Caller IDs stored in memory .

CHAPTER THREE

CHAPTER FOUR

I ni tial Setup

Getting Started

Setting Dialing Mode (Tone/Pulse)

Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode.

Function

Press

Use or to select dialing mode.

Press

Setting Date and Time

Your FAX/MFC displays the date and time, and pr ints it on every fax you send. In the event of a power failure, the FAX/MFC maintains date and time

information for up to two hours. All other settings remain unaffected.

Press

Enter the last two digits of the year. The screen displays your entry.

Press

, 1, 1. The screen prompts you to select TONE or PULSE.

DIALING:TONE? DIALING:PULSE?

Set

when the screen displays the dialing mode you want.

Stop

to exit.

Function

, 1, 2. The screen prompts you to enter the year.

ENTER YEAR:XX

Set

. The screen prompts you to enter the month.

ENTER MONTH:XX

CHAPTER FOUR

Enter two digits for the month (for example, enter 09 for September, or

10 for October). The screen displays your entry.

Set

Press

Enter two digits for the day (for example, 06). The screen displays your

entry.

Set

Press

Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM).

Set

Press

Stop

Press

displays it whenever the FAX/MFC is standing by.

. The screen prompts you to enter the day.

ENTER DAY:XX

. The screen prompts you to set the time.

ENTER TIME:XX:XX

. The screen now displays the date and time you set, and

See Composing

Electronic

Cover Page

pp. 51–53

See

Entering Text

pp. 29, 30

Setting Station ID

You can store your name, fax number, and telephone number to be printed on all fax pages.

Function

Press

number.

Enter your fax number (up to 20 digits). The screen displays your entry.

Press

Enter your telephone number (up to 20 digits). If your telephone

number and fax number are the same, enter the same number again. The screen displays your entry.

Press

name.

Use the dial pad to enter your name (up to 20 characters). (You can use

the chart on page 29 to help you enter letters.) Press

Press

, 1, 3. The screen prompts you to enter your fax

FAX:

Set

. The screen prompts you to enter your telephone number.

TEL:

Set

. The screen prompts you to enter your name or your company

NAME:

Set

to confirm.

Stop

. The screen returns to the date and time.

INITIAL SETUP

Entering T ext

When you are setting certain functions, such as the Station ID, you may need to enter text into the FAX/MFC. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters.

By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want.

Press Key one time two times three times four times

3 4 5 6 7 8 9

Inserting spaces

ABC DEF GH I

JKL

MNO

PQRS TUV

WXYZ

If you want to enter a blank space, press twice.

Making corrections

If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press

Stop

; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.

Repeating letters

If you need to enter a character assigned to the same key as the previous character, press to move the cursor to the right.

Special characters and symbols

Press for (space) ! “ # $ % & ’ ( ) * + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press Ø for É À È Ê Î Ç Ë Ö 0

CHAPTER FOUR

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

In order to program this information into your FAX/MFC, complete the steps described on pages 27–28.

■

The telephone number you enter is used only for Call Back Message and Cover Page features.

NOTICE

■

If you do not enter a fax number, no additional information can be entered.

■

T o enter a space, press once between numbers and twice between characters.

■

If your Station ID has already been programmed, the screen prompts “1” to make a change, or “2” to exit without changing.

Setting Beeper Volume

You can set the beeper to LOW, HIGH or OFF . The default setting is LOW. When the beeper is set to LOW or HIGH, the FAX/MFC beeps every time you press a key or make an error, and at the end of fax sending or receiving.

Function

Press

Press or to select your setting.

When the screen displays the setting you want, press

Press

Stop

, 1, 4.

to exit.

Set

INITIAL SETUP

Setting the Handset Volume

You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, LOW and HIGH. The default setting is LOW.

Press or to adjust the volume level. The display shows the setting you are choosing. The new setting will remain until you change it again.

Setting the Speaker Volume

You can adjust the speaker volume when your FAX/MFC is onhook (after you pressed

Press or to adjust the volume level. The display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Hook

—OR—

Speaker Phone

), by selecting a speaker volume level.

If you have a FAX 870MC or MFC 970MC, you can adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (incoming messages).

If you turn the Incoming Recording Monitor to OFF ( the FAX 870MC and MFC 970MC, the Speaker for screening calls will be disabled and you will not be able to hear callers leaving messages. The volume for other operations can still be controlled using and .

Function

, 8, 5) on

Setting the Ring Volume

You can adjust the ring volume when your FAX/MFC is idle. You can select a ring volume level or press until the ring is off.

Press or to adjust the volume level. With each key press, the F AX/MFC rings so you can hear the current setting and the display sho ws the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

CHAPTER FOUR

Memory Storage

In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE, SET AUTO DIAL, REMOTE FAX OPT, SETUP MSG CTR and MSG CTR PRO plus the COVERPG SETUP and COVERPAGE MSG (from SETUP SEND) functions are stored permanently. You may have to r eset the date and time.

CHAPTER FIVE

Setup Receive

Basic Receiving Operations

Select Answer Mode

See

Distinctive

Ringing

pp. 43–44

MANUAL—You must answer all calls yourself. If you hear fax tones, press

Start

to begin receiving the fax, then hang up. You can use this mode with

Distinctive Ringing.

See

For FAX/TEL

Mode Only

p. 39

FAX ONLY—The FAX/MFC automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call.

FAX/TEL—The FAX/MFC automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax, it signals you with a double ring (ring-ring), different from the phone company ringing, to alert you to pick up the call. If you select this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the following pages). If you have extension phones on the same line as the FAX/MFC, set Ring Delay to 4.

TAD (For FAX 750 and FAX 770 only)—This is the only setting in which you can use an external answering machine. Your telephone answering device is connected to your FAX, and answers every call. Once the TAD answers, the FAX listens for fax tones. If it detects fax tones, it prints the fax.

The TAD setting works only with an external telephone answering device (TAD); it does not work with telephone company voice mail. Ring Delay and F/T Ring Time do not work in this setting.

MSG CTR (For FAX 870MC and MFC 970MC only)—The FAX/MFC provides you with a built-in digital Message Center for fax and voice. When you set the machine to answer calls, it will record up to 15 minutes of messages. For more information about Message Center (MSG CTR) operation, please see Chapter 10.

CHAPTER FIVE

Current

Answer Mode



09/06 15:25 FAX

(For FAX 750 and FAX 770 only)

09/06 15:25 MC

T o select or change your Answer Mode

Mode

Press

. The screen displays your current selection.

(For FAX 870MC and MFC 970MC only)

The options on the FAX 750 and FAX 770 are:

FAX ONLY

FAX/TEL

TAD:ANSWER MACH.

MANUAL

The options on the FAX 870MC and MFC 970MC are:

FAX ONLY

FAX/TEL

MANUAL

MSG CTR

Or, if Message Center Mode is ON, it overrides your Answer Mode Setting, so the display shows:

MC:MSG CTR

Continue to press

seconds, the screen returns to the date and time display, along with your new Answer Mode setting.

If you’re changing Answer Mode while in another operation, the screen returns to the current operation display.

Mode

until your new selection appears. After 2

SETUP RECEIVE

See

Easy Receive

p. 36

and

Operation from

Extension Telephone

p. 39

and For

FAX/TEL

Mode Only

p. 39

Setting Ring Delay

The Ring Delay setting determines the number of times the FAX/MFC rings before it answers. If you have extension phones on the same line as the FAX/ MFC, keep the Ring Delay default setting of 4.

Function

Press

Press or to select Ring Delay.

Press

Press or to select how many times the line rings before the

F AX/MFC ans wers (00 – 04). If you select 00, the line doesn’t ring a t all. Press

Press

, 2, 1. If you have a FAX 750 or FAX 770, go to Step 4.

Set

when the screen displays your selection.

Stop

to exit.

Setting F/T Ring Time

You need to determine how long the fax machine will notify you with its special double ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double ring. However, you can answer the call on any phone on the same line as the FAX/MFC.

Function

Press

Press or to select how long the FAX/MFC will ring to alert you

that you have a voice call. Press

, 2, 2.

Set

when the screen displays your selection.

RING TIME:20 SEC

Stop

Press

Now, when a call comes in and the machine is set to FAX/TEL Mode, all phones on this line will ring the number of times you selected in Ring Delay.

You can let the FAX/MFC pick up and detect if it’s a fax or voice call. If it’s a fax call, the machine prints the fax. If it’s a voice call, the machine signals you with a double ring for the length of time you selected in F/T Ring Time.

Even if the caller hangs up during the double ringing, the FAX/MFC continues for the set time.

to exit.

CHAPTER FIVE

Record FAX/TEL Outgoing Announcement (F/T OGM) (For FAX 870MC and MFC 970MC Only)

This is the announcement played by your FAX/MFC (not an external TAD) when someone calls and your machine is set to FAX/TEL mode. Although callers hear your announcement, they cannot leave a message. To erase the announcement, follow the directions on page 81. “Erasing Outgoing Message.”

Press

MSG CTR OGM. Press or to select F/T OGM.

Press

Replace the handset. Y our OGM is played.

Press

Function

, 8, 3. The screen prompts you to choose F/T OGM or

Set

Record

, then pick up the handset to record a message.

Stop

to exit.

See

Operation from

Extension Telephone

p. 39

and

For FAX/TEL

Mode Only

p. 39

Easy Receive

When you use this feature, you don’t have to press call and hear calling beeps. Just hold the handset and wait a few seconds. When you see “RECEIVE” on the fax screen or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset, and your machine does the rest. Selecting ON allows the FAX/MFC to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting SEMI lets the machine receive the call only if you’ve answered it at the FAX/MFC. Selecting OFF means you’ll have to activate the FAX/MFC yourself, by pressing pressing 5 1 if you are not at your machine.

If you’ve set the feature to ON, but your FAX/MFC doesn’t automatically connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the FAX/MFC, lift the handset and press

1 2

3 4

Start

Function

Press

, 2, 3.

Use or to select ON, SEMI or OFF.

Set

Press Press

when the screen displays your selection.

Stop

to exit.

Start

when you answer a fax

Start

or by

SETUP RECEIVE

Printing a Reduced Incoming Document

You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your FAX/MFC. If you choose AUTO, your machine chooses the level of reduction for you.

Function

Press

Use or to select the reduction ratio you want—AUTO, 93%, 87%

or 75%. Choose 100% if you don't want a reduction. Press

Press

Recommended Reductions

If your paper is letter size (8.5" x 11"), and the incoming fax is

, 2, 5. The screen displays

5.REDUCTION

Set

when the screen displays your selection.

Stop

to exit.

letter size, select 93%

A4, select 87% legal size, select 75%.

If your paper is A4 (8.2" x 11.6"), and the incoming fax is

letter size, select 100% A4, select 93%

If your paper is legal size (8.5" x 14"), and the incoming fax is

letter size, select 100% A4, select 100% legal size, select 93%.

CHAPTER FIVE

Setting Paper Size

You can use three sizes of paper for printing your faxes — letter, legal and A4. When you change the kind of paper you have loaded in the FAX/MFC, you will need to change the setting for paper size, so your machine will know how to fit the incoming fax on the page. You can also select the level of page reduction to fit on the paper in your machine.

Press

Use or to select LETTER, LEGAL or A4.

Press

The screen displays

Press 1 if you need to change the reduction setting—OR—Press 2 to go to Step 6.

Function

, 2, 6. The screen displays

6.PAPER

Set

when the screen displays your selection.

CHANGE REDUCTION

1.YES 2.NO

Use or to select AUTO, 100%, 93%, 87% or 75%.

Set

5 6

Press Press

when the screen displays your selection.

Stop

to exit.

SETUP RECEIVE

Advanced Receiving Operations

Operation from Extension Telephone

See Easy

Receive

p. 36

See

Setting F/T

Ring Time

p. 35

If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your FAX/MFC take over by using the Fax Receive Code. W hen you press the Fax Receive Code 5 1, the FAX/ MFC starts to receive a fax.

If the FAX/MFC answers a voice call and double-rings for you to take over, use the Telephone Answer Code 5 1 to take the call at an extension phone.

If you answer a call, and no one is on the line, assume you’re receiving a fax. At the FAX/MFC phone, press press 5 1, wait for fax receiving tones (chirps), then hang up. At an external phone, press 5 1 and wait for the phone to be disconnected (the screen displays RECEIVE) before you hang up. (Your caller will have to

Start

press

to send the fax.)

Start

, then hang up. At an extension phone,

For FAX/TEL Mode Only

When the FAX/MFC is in FAX/TEL mode, it will use the F/T Ring Time (double ringing) to alert you to a voice call. If you’re at the FAX/MFC, you can lift the handset to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and press 5 1 between the double rings. If no one is on the

line, or if someone wants to send you a fax, send the call back to the FAX/ MFC by pressing 5 1.

Changing Remote Codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is

If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code from 5 1 to and the Telephone Answer Code from 5 1 to 9 9 9.

CHAPTER FIVE

To change Remote Codes

Press

Press or to select ON (or OFF).

Press

If you want to, enter a new Fax Receive Code, then press

If you want to, enter a new Telephone Answer Code, then press

Press

Printing a Fax in Memory (For FAX 770 Only)

If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine:

See

Setting F ax

Storage

p. 73

1 2 3

Press Press Press

Function

, 2, 4.

REMOTE ACT.:ON?

Set

when the screen displays the setting you want.

FAX RECEIVE:*51

TEL ANSWER:#51

Stop

to exit.

Function

, 8, 4.

Start

Stop

Set

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your FAX/MFC to “poll” other machines, or you can have someone poll your machine.

All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the polling function.

SETUP RECEIVE

Setting Up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

Function

Press

The screen displays

, 2, 7.

POLLING RX:OFF? SELECT <- -> & SET

Press or to choose ON.

Set

Press

poll, and then to press

. The screen prompts you to enter the fax number you want to

Start

ENTER FAX NO. PRESS START KEY

Enter the fax number you are polling.

Start

Press

. The screen displays DIALING.

CHAPTER FIVE

Setting Up Sequential Polling Receive

Your FAX/MFC can request documents from several fax units in a single operation. Afterward , a Sequential Polling Report will be printed.

Press

The screen displays:

Press or to select Polling ON.

Press

polled.

Function

, 2, 7.

POLLING RX:OFF? SELECT <- -> & SET

POLLING RX:ON?

Set

. The screen prompts you to enter the fax numbers to be

ENTER FAX NO. PRESS START KEY

Specify the destination fax machines you wish to poll, using

One Touch, Speed Dial or a Group.

Start

Press

ACCEPTED

Your FAX/MFC will poll each number or group member in turn for a document.

DIALING

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.

Function

Press

waiting, the screen displays “NO JOB WAITING.”

If you have more than two jobs waiting, use or to select the job

you want to cancel. Press —OR—

, 4. Any waiting jobs appear on the display. If no job is

4.CANCEL JOB

Set

when the screen displays your selection.

If you have only one job waiting, go to Step 3. Press 1 to cancel—OR—Press 2 to exit without canceling.

Stop

Press

to exit.

SETUP RECEIVE

See

Multi-Function

Link (option)

for FAX 750,

FAX 770 and

FAX 870MC

p. 141

Setting Multi-Function Link Mode (For MFC 970MC Only)

If you connect your FAX/MFC to your PC, you can receive faxes into your PC. See chapter 15 to set up for Multi-Function Link (for MFC 970MC only). After completing all setup for Multi-Function Link, you can select Multi-Function Link Mode (PC Primary/PC Receive Only/Fax Receive Only) for routing incoming faxes.

Function

Press

, 2, 8. The screen displays

8.MF LINK

Press or to select PC PRIMARY, PC RECEIVE ONLY or

FAX RECEIVE ONLY.

Set

3 4

Press Press

when the screen displays your selection.

Stop

to exit.

Distinctive Ringing

This FAX/MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring ing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your FAX/MFC.

Your FAX/MFC has a Distinctive Ringing function, allowing you to dedicate one phone number just for receiving faxes. You’ll need to follow the directions below to “register” the new Distinctive Ringing pattern, that was assigned by the Telephone Company, so your FAX/MFC can recognize its incoming calls.

You can change or cancel the Distinctive Ringing pattern at any time. You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.

You can register only one Distinctive Ringing pattern with the FAX/MFC.

Some ringing patterns cannot be registered.

■ The FAX/MFC will answer only calls to its registered number.

■ To have your TAD answer only the main number, the FAX/MFC must

be in Manual Mode.

■ In FAX/TEL or FAX ONLY mode, the FAX/MFC will answer all

numbers on the phone line.

CHAPTER FIVE

Registering the Distinctive Ringing Pattern

Disconnect the FAX/MFC from any TAD or telephone company voice

mail. Set the FAX/MFC to MANUAL mode.

Press

feature. Press or to select the SET mode. The screen displays:

Press

Press or to select the prestor ed ring pattern you want to assign.

(You will hear each pattern as you scroll through the four patterns.) Be sure to choose the pattern assigned by the Telephone Company.

Ring

Pattern

Function

, 0, 1. The screen displays the current setting of this

DISTINCTIVE:OFF? DISTINCTIVE:SET?

Set

when the screen displays DISTINCTIVE: SET?.

Rings

1 2 3 4

Press

Once you’ve registered the Distinctive Ringing pattern in your FAX/MFC, you can turn this feature ON (or OFF). To change the setting, follow Steps 1 to 4 above, selecting ON or OFF.

long - long short - long - short short - short - long very long (normal pattern)

Set

Stop

to exit.

Caller ID

The Caller ID feature of this FAX/MFC lets you use the Caller ID subscriber service offered by many local phone companies. After a few rings, the screen displays the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.

SETUP RECEIVE

See

Printing Caller

ID List,

p. 46

■ You will see the first 16 characters of the number or name.

■ OUT-OF-AREA display means call originates outside your Caller ID

service area.

■ PRIVATE CALL display means the caller has intentionally blocked

transmission of information.

■ CALL PICKUP display remains on screen when no Caller ID

information was transmitted.

If both the name and number are received, the screen displays only the name. You can print a list of Caller ID information received by your FAX/ MFC.

Caller ID service varies with different carriers. Call your local phone company to determine what kind of service is available in your area.

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls; when the thirtyfirst call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your FAX/ MFC.

Function

Press

Press or to select DISPLAY #?.

Press

, 0, 2.

Set

. The screen displays the ID of the most recent call. If the

name was not received, it will not be displayed. Press or to scroll through the Caller ID memory and select the

Caller ID you want to view.

Press

to see detailed information of the selected ID. The screen

Set

shows the caller’s name and number and the date and time of the call. Press or to return to the Caller ID listing—OR—Press

Stop

to exit.

Clearing a Caller ID Stored in Memory (For F AX 870MC and MFC 970MC Onl y)

For effective use of the memory, it is recommended that you clear the Caller IDs stored in memory by pressing

Erase

when the display shows the number

or name.

CHAPTER FIVE

Printing Caller ID List

Press

Press or to select PRINT REPORT?.

Press

Call Waiting Caller ID

The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your FAX/MFC’s screen.

To answer a Call Waiting signal while you’re talking on the phone, ask

the other party if you can put them on Hold to catch the other call. The screen displays the Caller ID.

Function

Set

Start

, 0, 2.

Speed Dial

Press

To switch back to the first call, press

Either caller can hang up at any time. However, if you hang up you will disconnect both callers.

to switch to the second call.

Speed Dial

again.

Copy Functions

Your FAX/MFC cannot scan anything closer than one-eighth inch from the edge of the paper. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs.

Place document face down in the feeder.

Copy

Press

copying begins in about 5 seconds.)

To cancel, press

Do NOT pull on the paper while copying is in progress.

Multiple Copies

You can make multiple copies using your FAX/MFC, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine.

. (You can press

Stop

SETUP RECEIVE

Copy

again for faster response—otherwise,

Place the document face down in the feeder.

If you want copies “stacked,” press

Copy

—OR— If you want copies “sorted” (collated), press Enter the number (1–99) of copies you want.

Copy

Press

If you selected

Sort

or STACK after pressing FULL message while you are scanning the first page, press the job and restart to make a single copy. If you selected

Sort

Copy

and get a MEMORY

Stop

Sort

and the

to cancel

MEMORY FULL message appears while scanning subsequent pages, you can press

Copy

to copy the portion that is in memory, or press

To restart the copy job using less memory, press

Copy

for stacked copies.

Stop

to cancel.

Reducing and Enlarging Copies

When making copies, you can reduce or enlarge the size of the printed image. To reduce to the size of your selected paper automatically, select AUTO. To select a reduction ratio, choose 93%, 87%, 75% or 50%. To enlarge a document, select 150%, 125% or 120%. To print a document at its original size, select 100%.

CHAPTER FIVE

Insert the document face down in the feeder.

Press

Use or to choose a reduction ratio setting.

Press

Enter the number (1–99) of copies you want. For example, press 9 for

nine copies. Press

Enlarge/Reduce

Copy

—OR—

Copy

Sort

, if you want sorted copies.

CHAPTER SIX

Setup Sen d

Before You Begin

■ Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7

inches long. Y our f ax machine can only scan an image 8.2 inches wide, regardless of how wide the paper is.

Paper Guides

■ Make sure you insert documents face down, top edge first.

■ Adjust the paper guides to fit the width of your document.

■ The automatic document feeder (ADF) can hold up to 10 pages, feeding

each one individually through the fax machine. Use standard (17 lb–24 lb) paper when using the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper jams.

CHAPTER SIX

See

Resolution

p. 55

See

One-Touch

Dialing

p. 68

■ Press

Resolution

(before you send the fax) to select the resolution for the

document you’re sending.

■ DO NOT use curled, wrinkled, folded or ripped paper, or paper with

staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.

■ Make sure documents written with ink are completely dry.

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.

Insert the document face down in the feeder.

Pick up the handset and listen for a dial tone

—OR—press Enter the fax number you want to call (you can enter the digits using the

Hook

dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).

When you hear the fax tone, press

If you’r e using the handset, hang up.

Speaker Phone

and listen for a dial tone.

Start

See

Speed Dialing

p. 68

Automatic Transmission

This is the easiest way to send a fax. IMPOR TANT: Do not pick up the handset, or press

1 2 3

Hook

Insert the document face down in the feeder. Enter the fax number from One Touch, Speed Dial, T el-inde x or the dial pad. Press

Speaker Phone

Start

Manual and Automatic Fax Redial

If you’r e sending a fax manually and the line is busy, press the number.

If you’re sending a fax automaticall y and the line is busy, the FAX/MFC will redial automatically up to three times at 5 minute intervals.

Redial/Pause

to retry

Basic Sending Operations

Composing Electronic Cover Page

SETUP SEND

See

One T ouch Dialing

and Speed Dialing

p. 68

See Setting

Station ID

p. 28

The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank.

The cover page indicates the fax is from your Station ID, and the number of pages you’re sending . If you hav e Co ver page Setup set to ON (

the number of pages remains blank. Most of the SETUP SEND functions are temporary settings that allow you

to make adjustments for each document you send. However, so that you can set up your cover page and cover page comments in advance, the Cover Page Setup and Cover Page Message functions will change their default settings.

You can select a comment to include on your cover page.

Function

3 1),

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 29 to help enter characters.

Cover Page for Next Fax Only

Make sure the Station ID is set up (p. 28). This feature does not work without the Station ID.

You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document.

Insert the document in the feeder.

Function

Press

When the screen displays NEXT FAX ONLY?, press

Press or to select ON.

Press

Set

, 3, 1.

Set

CHAPTER SIX

Press or to view the comment selections.

Press

Enter two digits to indicate the number of pages your are sending.

(Enter 0 0 to leave the number of pages blank.) If you make a mistake, press to back up and reenter the number of pages.

Press

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

5.(USER DEFINED)

6.(USER DEFINED)

Set

when the screen displays your selection.

Set

. The screen displays:

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Press 1 if you want to select additional settings. The display returns to

the Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 11.

Enter the fax number you’re calling.

Start

Press

Always Send Cover Page

Make sure Station ID is set up (p. 28). This feature does not work without the Station ID.

You can set the FAX/MFC to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

Function

Press

Press or to select.

, 3, 1.

COVERPAGE:OFF?

COVERPAGE:ON?

Set

Press

ON, a coverpage is always sent when you send a fax.)

when the screen displays COVERPAGE: ON?. (If you select

SETUP SEND

If you selected ON, you must select a comment. Use or to view

possible selections. (You can select your custom comment.)

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

5.(USER DEFINED)

6.(USER DEFINED)

Press

when the screen displays your selection. The screen displays:

Set

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Press 1 if you want to select additional settings. The display returns to the

Setup Send menu—OR—Press 2 to exit if you are finished choosing settings.

Using a Printed Cover P age

If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax.

Function

Press

Press or to select PRINT SAMPLE?.

Press

, 3, 1 .

Set

when the screen displays your selection.

Start

. Your FAX/MFC prints a copy of your cover page.

TO:

FROM:

FAX: TEL:

COMMENT:

- - -

COVER PAGE

- - -

PAGE[S] TO FOLLOW

- - -

CHAPTER SIX

Cover Page Message

You can set up two custom comments.

Composing Your Own Comments

1 2 3

See

Entering T ext

pp. 29–30

4 5

Function

Press Use or to choose position 5 or 6 for your customized comment. Press Use the dial pad to enter your customized comment (up to 27

characters). Press

, 3, 2. The screen displays: COVERPA GE MSG.

Set

. The screen displays:

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Press 1 if you want to select additional settings. The display returns to

the Setup Send menu—OR—Press 2 to exit.

Contrast

If your document is very light or very dark, you might want to set the contrast accordingly. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document.

Insert the document, face down, in the feeder.

Function

Press

Use or to select AUTO, S.LIGHT or S.DARK.

When the screen displays your selection, press

displays:

Press 2 if you are finished choosing settings, and go to Step 6—OR—

Press 1 if you want to select additional settings. The display returns to the Setup Send menu.

Enter a fax number and press

a copy .

, 3, 3.

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Start

to send a fax—OR—Press

Set

. The screen

Copy

to make

Resolution

SETUP SEND

See

Multiple

Resolution

Transmission

p. 59

When you have a document in the feeder, you can use the

Resolution

Press

Standard—suitable for most typed documents. Fine—good for small print; transmits a little slower than standard

resolution. Super Fine—good for small print or artwork; transmits slower than fine

resolution. Photo—use when document has varying shades of gray; slowest transmission

time.

continuously until you see your selection on the screen.

Resolution

Advanced Sending Operations

Overseas Mode

If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off.

key.

Insert document.

Function

Press

Press or to select ON (or OFF).

Press

, 3, 5.

5.OVERSEAS MODE

Set

when the screen displays your selection. The screen displays

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Press 1 if you want to select additional settings. The display returns to

the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 6.

Enter the fax number you’re calling.

Start

Press

CHAPTER SIX

Quick Scan Fax Transmission

You can scan a fax into the FAX/MFC’s memor y to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original.

If you get a “MEMORY FULL” message while scanning the first page of a fax, press while scanning in a subsequent page, you'll have the option to press transmit the pages scanned so far, or to press operation.

Insert the document in the feeder.

Press

Enter the fax number.

Press

is complete, the FAX/MFC dials the call.

Stop

to cancel the scan. If you get a “MEMORY FULL” message

Start

Stop

to cancel the Quick Scan

Help/Q.Scan

Start

. The screen indicates how much memory is available.

to begin scanning the document into memory. Once the scan

Call Reservation

You can send a fax and let the other party know that you want to have a conversation after the fax transmission is complete. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your FAX/MFC will ring. Lift the handset to speak.

If you set Call Reservation and Call Back message to ON, your FAX/MFC leaves a message if the other party does not answer.

Insert the document in the feeder.

Function

Press

Reservation.

Press or to select ON (or OFF).

If you set Call Reservation to ON, press

selection. The screen displays the current setting for Call Back Message.

Press or to select ON (or OFF).

, 3, 6. The screen displays the current setting for Call

CALL RESERVE:OFF CALL RESERVE:ON

Set

when the screen displays your

CALL BACK:OFF?

CALL BACK:ON?

SETUP SEND

Set

Press

when the screen displays your selection. The screen displays

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Press 1 if you want to select additional settings. The display returns to

the Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 8. The screen prompts you to enter the fax number you want to call.

Enter the fax number.

Start

Press

If you’ve set Call Reservation to ON, pick up your handset if the fax

machine rings.

You cannot use auto redial with Call Reservation. You cannot use Call

Reservation with Delayed T r ansmission or with Polling. You must register your Station ID to set Call Back Message to ON.

Print Sample Call Back Message

Function

Press

Press or to select PRINT SAMPLE?.

Press

Set

Start

, 3, 6.

Delayed FAX

You can use this function to send a fax up to 24 hours later .

Insert the document in the feeder .

You can press

document in the feeder to be scanned at the specified time.

Function

Press

Enter the time you want the fax to be sent, in 24-hour format (for

example, enter 19:45 for 7:45 PM).

Help/Q.Scan

, 3, 7.

to use memory transmission––OR––Leave the

CHAPTER SIX

Press

Press 1 if you want to select additional settings. The display returns to

the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 7. The screen prompts you to enter the fax number.

Enter the fax number.

Press

send the fax.

Set

. The screen displays

ACCEPTED

1.YES 2.NO OTHER SETTINGS?

MEMORY 100% ENTER FAX NO.

Start

. The FAX/MFC will wait until the time you have entered to

See

Setting Up

Groups for

Broadcasting

p. 66

Broadcasting

Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “broadcast” faxes automatically to a maximum of 47 different locations in a few simple steps.

After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

Insert the document in the feeder.

Help/Q.Scan

Press

Enter the One Touch and Speed Dial numbers (one after the other) or a

Group Number you have stored.

Start

Press

transmits it to all the numbers you entered. If the line is busy, your machine will retry.

Stop

Press

during transmission to cancel the current fax broadcast.

. The screen displays how much memory is available.

. The FAX/MFC stores the document in memory, then

SETUP SEND

Next-Fax Reservation

Even if your FAX/MFC is receiving another fax, you can set your machine to send your fax next. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial, One Touch, Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the memory location—not the name of the person you’re calling—is displayed.)

Insert the documents in the feeder. If necessary, press

resolution. Enter the fax number .

Start

3 4

Press Press

Set

. The screen displays

NEXT-FAX RESERVD

T o cancel the reserv ation, remov e the documents and press

Resolution

Stop

to adjust

See

Resolution

p. 55

You can’t use this feature if there is a document waiting in the feeder (possibly for Delayed Fax or Polling Transmit).

Multiple Resolution Transmission

Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent.

Insert documents in the feeder, then press

Use or to select resolution for page 1, then press

Repeat Step 2 for subsequent pages.

Stop

Press

when you’re finished. The screen displays

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Press 1 if you want to select additional settings. The display returns to the

Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 6. The screen prompts you to enter the fax number you want to call.

Functio n

, 3, 4.

Set

Enter the fax number you’re calling.

Start

Press

To copy a document using multiple resolutions, press

Copy

in Step 6.

CHAPTER SIX

Setting Up for Polling Transmit

Polling Transmit is when you set up your FAX/MFC to wait with a document so another fax machine can retrieve it.

Place document to be retrieved in the feeder.

Press

The screen displays

Press or to choose ON.

Press

Function

, 3, 8.

POLLED TX:OFF? SELECT <- -> & SET

Set

. The screen displays

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

Press 1 if you want to select additional settings. The display returns to

the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 7.

Start

Press

If you prefer to have the document waiting in memory, press before pressing

. The screen displays POLLED WAITING.

Start

Help/Q.Scan

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.

Function

Press

job waiting, the screen displays “NO JOB WAITING.”

If you have more than two jobs waiting, use or to select the job

you want to cancel. Press —OR— If you have only one job waiting, go to Step 3.

, 4. Any waiting jobs appear on the display. If there is no

4.CANCEL JOB

Set

when the screen displays your selection.

Press 1 to cancel—OR—Press 2 to exit without canceling.

Stop

Press

to exit.

SETUP SEND

Interrupting Delayed Fax and Polling Transmit Jobs

You can send a fax or make a copy now, even if you have the FAX/MFC set to send a fax later, or if you have it set to be polled. However, you cannot use automatic redial or the function mode.

Function

Press

Wait 2 seconds, then remove the documents that are waiting in the

feeder.

Place the document you want to send now in the feeder.

Enter the number for the fax you want to send now.

Press

After the transmission is finished, return the first document to the

feeder. Press

, 5.

INSERT DOCUMENT

Start

Function

, 5 to restore the Delayed Fax and/or Polling.

If you set up a Delayed Fax or Polling T ransmit job in memor y, using you don’t have to interrupt it to send a f ax or make a copy.

Help/Q.Scan

CHAPTER SIX

CHAPTER SEVEN

Setup Auto Dial Numbers

Storing Numbers f or Easy Dialing

You can set up your F AX/MFC to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes.

See

One T ouch

Dialing

p. 68

Storing One Touch Dial Numbers

You can store eight fax/phone numbers that you can dial by pressing one key. You also can store names with these numbers. When you press a One Touch dial location, the screen displays the name or number as the call is dialed.

One Touch keys are not the dial pad keys. They are the eight keys (numbers 01–08) located to the right of the dial pad.

Function

Press

Press the One Touch key where you want to store a number . (One Touch

key 1 is pre-programmed for Brother Fax-Back System, USA only. You can override it if you wish.) The screen displays the location you selected.

Enter a number (up to 20 digits). If you want to enter a pause in the

dialing sequence (to wait for an “outside line,” for example), press

Redial/Pause

3.5-second pause when the number is dialed, and a dash appears on the screen.

Press

Use the dial pad to enter the name (up to 15 characters). You can use the

chart on page 29 to help you enter letters—OR—Go to Step 6 to store the number without a name.

, 6, 1.

as you’re entering digits. Pressing

Set

. The screen prompts you to enter a name for this number.

NAME:

Redial/Pause

enters a

CHAPTER SEVEN

Set

Press

Use or to select the type you want.

FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing.

Press

Return to Step 2 to store another One-Touch number—OR—Press

When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored.

If you need to store a pause longer than 3.5 seconds, please call Brother Customer Service at 1-800-284-4329 (USA), or 1-800-853-6660 (from within Canada).

. The screen prompts you to select the type of number this is.

Set

Stop

to exit.

See

Speed Dialing

p. 68

You can use chain dialing to store long dialing sequences. For example, to store 9 1 201 555 1234 987 65 4321, divide the number into two parts. Store the first part as a Chain type number (this tells the system that the dialing sequence is not complete).

CHAIN—9 1 201 555 1234

The last part of the One-Touch number must be stored as any of the other following three types.

FAX or FAX/TEL or TEL—987 65 4321

Now, when you dial, just press the two keys (one after the other, in order) where you’ve stored the two parts of the number.

Storing Speed Dial Numbers

You can store Speed Dial numbers, when you dial by pressing only three keys. There are 40 Speed Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost.

Function

Press

Use the dial pad to enter a two-digit location (01–40).

, 6, 2. The screen prompts you to enter a location.

SPEED-DIAL? #

Set

Press

number you’re storing.

. The screen displays your entry, then prompts you to enter the

SETUP AUTO DIAL NUMBERS

Enter the number (up to 20 digits).

Press

Use the dial pad to enter the name (up to 15 characters). You can use the

chart on page 29 to help you enter letters—OR—Go to Step 7 to store the number without a name.

Press

The screen prompts you to select the type of number this is. Use or

to select the type you want.

FAX a fax number TEL a telephone (voice) number FAX/TEL both a fax and telephone number CHAIN a number (usually an access code) for chain dialing

Press

Return to Step 2 to store another Speed Dial number—OR—Press

ENTER & SET

Set

. The screen now prompts you to store a name with this number.

NAME:

Set

Stop

to exit.

#05:

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either

1. CHANGE—OR—2. EXIT.

Press 1 to change the number stored, or press

change. Enter a new number .

■

If you want to erase the whole number, press left of the digits. The letters above and to the right of the cursor are deleted.

■

If you want to change a digit, use or to position the cursor under the digit you want to change, then type over it.

Follow the directions from Step 4 in Storing One Touch Numbers or

Step 5 in Storing Speed Dial Numbers.

to exit without making a

Stop

when the cursor is to the

CHAPTER SEVEN

Setting Up Groups for Broadcasting

See

Storing

One T ouch Dial

Numbers

pp. 63–64

and

Storing Speed

Dial Numbers

pp. 64–65

and

Broadcasting

p. 58

Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key (Broadcasting). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key. Finally, you can have up to six small Groups, or you can assign up to 47 numbers to one large Group.

Function

Press

Select a One Touch key where you wish to store the number. (For

example, press One Touch key 2 to store a Group.) Use the dial pad to identify the Group with a number (for example,

press 1 for Group 1).

, 6, 3. The screen displays

SELECT ONE-TOUCH

SETUP GROUP:GO ENTER & SET

Set

Press

To include One Touch or Speed Dial numbers in the Group, enter them

as if you were dialing. For example, for One Touch key 5, press One Touch key 5. For Speed Dial location 09, press the Speed Dial button, then press 0, 9 on the dial pad. The LCD shows 05, #09.

G01:*O5#O9

Set

Press

. The screen prompts you to enter a name.

NAME:

Use the dial pad and the chart on page 29 to enter a name for the group

(for example, NEW CLIENTS). Press

Press

You can print a list of all One T ouc h and Speed Dial numbers. See Chapter 12, Printing Reports.

ENTER & SET

Set

Stop

to exit.

CHAPTER EIGHT

Telephone (

Voice)

Operation

Making Voice Calls

You can use your FAX/MFC to make voice telephone calls, by dialing manually, or by using Tel-index, One Touch or Speed Dial memory. You can use the handset, or, if you have the FAX 870MC or MFC 970MC, you can use the Speakerphone to make and receive calls.

The Speakerphone allows you to operate the phone hands free, or allows more than one person in the room to partcipate in a two-way phone conversation. When using the Speakerphone, make sure to speak clearly and close to the microphone.

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number .

Pick up the handset—OR—Press

When you hear a dial tone, dial the call, using the dial pad.

If you pressed

answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

On the FAX 870MC and MFC 970MC, you can switch from handset to Speakerphone by pressing can switch from Speakerphone to handset by lifting the handset.

T o hang up, replace the handset—OR—Press

Hook

to dial the call, pick up the handset when the other party

Hook

Speaker Phone

, then replacing the handset. You

Speaker Phone

CHAPTER EIGHT

One Touch Dialing

See

Storing One

T ouch Dial

Numbers

pp. 63–64

See Storing Speed Dial Numbers

pp. 64–65

Pick up the handset—OR—Press

When you hear a dial tone, press the One Touch key of the location you

Hook

Speaker Phone

want to call. If you pressed

Hook

to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

To hang up, replace the handset—OR—Press

Speaker Phone

If you try to use a One Touch location with no number stored in it, you hear a warning sound, and screen displays “NOT REGISTERED.” The display returns to normal after 2 seconds.

If you are sending a fax, press picked up the handset, press

Start

after pressing the One Touch key . If you

Start

when the receiving fax machine answers

with fax tones.

Speed Dialing

Pick up the handset—OR—Press

When you hear a dial tone, press

Speed Dial number.

Hook

Speed Dial

Speaker Phone

, then press the two-digit

If you pressed

Hook

to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

T o hang up, r eplace the handset—OR—Press

If you are sending a fax, press you picked up the handset, press

Start

after entering the Speed Dial number. If

Start

when the receiving fax machine

Speaker Phone

answers with fax tones.

Hold

Press

You can put down the handset without disconnecting the call.

Pick up the F AX/MFC handset—OR —Press

from Hold. Picking up an extension handset will not release the call from Hold.

to put a call on Hold.

Speaker Phone

to release the call

TELEPHONE (VOICE) OPERATION

Pause

Redial/Pause

Press

to insert a 3.5 second pause between numbers.

Tone/Pulse

If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.

Lift the handset.

Press . Any digits dialed after this send tone signals.

When you hang up, the FAX/MFC returns to pulse dialing service.

Searching Telephone Index

See

Storing One

T ouch Dial

Numbers

pp. 63–64

and

Storing Speed

Dial Numbers

pp. 64–65

You can search for names you have stored in One Touch and Speed Dial memories. Names are stored alphabetically .

Tel-index

Press

Press or to search the memory .

When the screen displays the name you want to call, pick up the handset or

press Press

If you pressed

answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

When the call is over, hang up—OR—Press

, then enter the first letter of the name you’ re looking for.

Hook Start

Speaker Phone

to begin dialing.

Hook

to dial the call, pick up the handset when the other party

Speaker Phone

to cancel the call.

Answering Calls with the Speakerphone (For FAX 870MC and MFC 970MC Only)

When the MFC rings, instead of lifting the handset, press clearly , to ward the microphone. To end the call, press

If you have a bad telephone line connection, the other party might hear your voice echoed during the call. Hang up and try the call again—OR—Pick up the handset.

Speaker Phone

. Speak

CHAPTER EIGHT

CHAPTER NINE

Remote Fax Options

(For FAX 770 O nl y)

This chapter is for Models FAX 770. If you have model FAX 870MC or MFC 970MC, your remote fax options are handled by the Message Center. Please see Chapter 10, Message Center and Chapter 11, Message Center Pro.

Fax Forwar ding/Paging

You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Stor age is set to OFF.

See Setting

Fax Storage

p. 73

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your FAX stores the received fax in memory, then dials the fax machine phone number you’ve programmed, and forwards the fax message.

Function

Press

Press or until the screen displays

Press

machine where faxes will be forwarded.

Enter the forwarding number (up to 20 digits).

Press

, 8, 1.

FAX FORWARD?

Set

. The screen prompts you to enter the number of the fax

FWD#: ENTER & SET

Set

Stop

to exit.

CHAPTER NINE

Programming Paging Number

When Paging is selected, your FAX dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory.

Press

Press or until the screen displays

Press

Enter your pager phone number (up to 20 digits) followed by .

Do not include the area code if it is the same as that of your FAX. For example,

Press

If your pager requires a PIN, enter the PIN, press , press

enter your FAX telephone number, then press For example,

1 2 3 4 5

Function

, 8, 1.

PAGING?

Set

. The screen prompts you to enter your pager number.

PAG#: ENTER & SET

1 8

0 0

Set

5 5 5 1 2 3 4

Redial/Pause

1 8

0 0

5 2 1 2 8 4 6

Redial/Pause

—OR— If you do not need a PIN, press

Redial/Pause

, enter the telephone number of

your FAX , then press . For example, Press

Press

Set Stop

Redial/Pause

to exit.

1 8

0 0

5 2 1 2 8 4 6

You cannot change a Paging number or PIN remotely.

REMOTE FAX OPTIONS (FOR FAX 770 ONLY)

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding, Paging, or Remote Retrieval functions. The screen will indicate when you have a fax stor ed in memory.

Function

Press

Press or to select ON (or OFF).

Press

If there are faxes in memory when you turn the Fax Storage OFF, the screens prompts you to erase any faxes in memory.

, 8, 2. The screen prompts you to choose a fax setting.

FAX STORAGE:OFF? SELECT & SET

Set

when the screen displays your selection.

Stop

to exit.

ERASE ALL FAX?

1.YES 2.NO

See Printing a

Fax in Memory

(Only for FAX 770)

p. 40

If you press 1, all fax data is erased and Fax Storage is turned off. If you press

, data is not erased, and Fax Storage remains on.

Changing Remote Access Code

Enter your Remote Access Code when the FAX picks up your call, so you can access features remotely . The access code is preset to 1 5 9 , but you can change this.

Function

See Operation

from Extension

Telephone

p. 39

Press

Enter a three-digit number from 000 to 999. The “ ” cannot be changed.

Do not use the same digits that appear in your Fax Receive or Telephone Answer Code.

Press

Set Stop

, 8, 3.

to exit.

CHAPTER NINE

Remote Retrieval

You can call your FAX fr om any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve fax messages.

Using Remote Access Code

Dial your FAX phone number from a touch tone phone.

When your FAX answers and beeps, immediately enter your Remote

Access Code (1 5 9 ). The FAX signals the kinds of messages received:

1 long beep — Fax message(s) No long beeps — no messages

The FAX then prompts you with two short beeps to enter a command.

If you wait longer than 30 seconds to enter a command, the FAX hangs up. If you enter an invalid command, the FAX beeps three times.

Press 9 0 to reset the FAX when you finish.

Hang up.

If your FAX is set to Manual mode, you can access your machine by waiting about 2 minutes, then entering the Remote Access Code within 30 seconds.

Remote Commands

Follow the commands below to access features remotely. When you call the FAX and enter your Remote Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote control command.

Change Paging/Fax Forwarding Setting

Press 9 5.

Then to

Turn feature off—Press 1. Enter Fax Forwarding—Press 2. Enter Paging—Press 3.

See

Retrieving

Memory Status

List

p. 76

and

Retrieving

Fax Message

p. 76

REMOTE FAX OPTIONS (FOR FAX 770 ONLY)

Program Fax Forward Number—Press 4, then retrieve Memory Status

List (see page 76).

Turn Fax Storage ON—Press 6. Turn Fax Storage OFF—Press 7.

Retrieve a Fax

Press 9 6.

Then to

Print a Memory Status List—Press 1. Retrieve all faxes—Press 2. Erase all fax messages—Press 3.

Check the Receiving Status

Press 9 7.

Then for

Fax messages—Press 1.

1 Long Beep—Received messages. 3 Short Beeps—No messages.

Change Answer Mode

Press 9 8.

Then for

TAD—Press 1. FAX/TEL—Press 2. FAX ONLY—Press 3.

Exit Remote Operation

Press 9 0.

CHAPTER NINE

Retrieving Memory Status List

You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.

Dial your fax number.

When you hear the beep, immediately enter your Remote Access Code

(1 5 9 ). When you hear two short beeps, use the dial pad to press

Using the dial pad, enter the number (up to 20 digits) of the remote fax

machine where you want the Memory Status List forwarded, and then press

You cannot use and as dial numbers. Howe v er , if you w ant to store a pause, press .

After you hear your FAX beep, hang up and wait.

9 6 1

Your FAX calls the remote fax machine. The remote fax machine prints the Memory Status List.

Retrieving Fax Messages

Dial your fax number.

When you hear the beep, immediately enter your Remote Access Code

(1 5 9 ). As soon as you hear two short beeps, use the dial pad to press

Using the dial pad, enter the number (up to 20 digits) of the remote fax

machine where you want your fax messages forwarded, and then press

You cannot use and as dial numbers. Howe v er , if you w ant to store a pause, press .

After you hear your FAX beep, hang up and wait.

Your FAX calls the remote fax machine. The remote fax machine prints your fax messages.

9 6 2

REMOTE FAX OPTIONS (FOR FAX 770 ONLY)

Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote fax machine.

Dial your fax number.

When you hear the beep, immediately enter your Remote Access Code

(1 5 9 ). When you hear two short beeps, use the dial pad to press

Enter the new number of the remote fax machine where you want your fax

messages forwarded, and then press . You cannot use and as dial numbers. Howe v er , if you want to store a

pause, press . T o retr ie ve the Memory Status List, when you hear two short beeps, use the

dial pad to press 9 6 1.

9 5 4

Use the dial pad to enter the number of the remote fax machine (up to 20

digits), and then press . After you hear your FAX beep, hang up and wait.

Your FAX calls the remote fax machine. The remote fax machine prints the Memory Status List showing the new forwarding number.

Check the forwarding number.

If the forwarding number is incorrect, return to Step 1 to reset it.

CHAPTER NINE

CHAPTER TEN

Message Center

(For FAX 870M C and MFC 970M C Only )

Message Center Mode

Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved

See Recording

Message Center

Outgoing

Message

p. 81

remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first-served” basis.

You must record an outgoing message in order to use the Message Center Mode.

Flexible Memory Settings (Message Storage)

Message Center Mode offers you six flexible memory settings, so that you can decide which kinds of messages you want to receive.

1. FAX:ON VOICE:ON Both voice and fax messages are stored. You

can use the Fax Forwarding or Paging features and retrieve voice and fax messages remotely.

2. FAX:ON VOICE:EXT You need an external answering machine

connected to the EXT jack for this setting. Fax messages are stored in the message center memory, but voice messages are stored in your external answering machine. Retrieve messages from the external answering machine. You cannot use the Paging feature for voice messages with this setting.

3. FAX:ON VOICE:OFF All memory is used to store fax messages—

no voice messages will be stored.

CHAPTER TEN

4. FAX:OFF VOICE:ON All memory is used to store voice

messages—no fax messages will be stored. Incoming faxes will print on paper. You can use the Paging feature, and retrieve voice messages remotely.

5. FAX:OFF VOICE:EXT You need an external answering machine

connected to the EXT jack for this setting. Incoming faxes are not stored in memory, but will print on paper. Voice messages are stored in the external answering machine.

6. FAX:OFF VOICE:OFF Incoming faxes are not stored in memory,

but will print on paper. Voice calls are not stored in memory.

Setting Up Message Center

See below

See p. 81

See p. 101

See p. 82

You must set up Message Center in the following order:

Turn Message Storage ON.

Record Message Center Outgoing Message (MSG CTR OGM).

Turn Message Center Pro OFF (

Activate Message Center Mode.

Function

, 9, 1) if it is ON.

Setting Message Storage

Select the setting from the descriptions on pages 79–80.

Function

Press

Press or to select ON (or OFF).

Press

Press or to select your setting from the list on pages 79–80

(ON, OFF, EXT). Press

Press

, 8, 1. The screen prompts you to choose a FAX setting.

FAX:OFF? SELECT & SET

Set

. The screen prompts you to choose a VOICE setting.

VOICE:ON? SELECT & SET

Set

when the screen displays your selection.

Stop

to exit.

MESSAGE CENTER (FOR FAX 870MC AND MFC 970MC ONLY)

Recording Message Center Outgoing Message

Recording the Message Center Outgoing Message (MSG CTR OGM) is the second step you need to follow before you can turn on the Message Center. Make sure your OGM is less than 20 seconds long.

Function

Press

Press or to reach

This is the only setting you can select if you want to turn the Message Center on.

Set

Press

Record

Press

For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press

5 1, wait for fax tones, then the start button.

, 8, 3. The screen prompts you to choose an OGM.

MSG CTR OGM? SELECT & SET

MSG CTR OGM?

, then pick up the handset to record a message.

Replace the handset. The Message Center plays your OGM.

Stop

Press

to exit.

Listening to Outgoing Message (OGM)

Function

Press

Press or to select MSG CTR OGM or (F/T OGM).

Press

or .

Press

, 8, 3.

Set

when the screen displays your selection.

Play

to hear the OGM. Adjust volume by pressing Speaker Volume

Stop

to exit.

Erasing Outgoing Message (OGM)

Function

Press

Press or to select MSG CTR OGM (or F/T OGM).

Press

Press 1 to erase the OGM—OR—Press 2 to exit without erasing.

Press

, 8, 3.

Set

when the screen displays your selection.

Erase

Stop

to exit.

CHAPTER TEN

Activating Message Center Mode

See Setting Up Message Center p. 80

Press and hold until the screen displays

Message Indicator

The Message light flashes when you have voice messages and/or faxes waiting for your review. Once you listen to the message or print the fax, the light stops flashing.

The LCD screen displays the total number of voice (including memos) and/ or fax messages stored in Message Center memory.

Playing Voice Messages and Memos

MC:MSG CTR

VOICE:03 FAX:02

Follow the steps below to listen to voice messages and memos.

Play

Press

All messages and memos are played in the order they were recorded. The display shows the number of the current message, and the total number of messages.

If Caller ID information was received, the FAX/MFC beeps during the message and displays the Caller ID information for one second.

During playback, the screen displays the time and date the message was recorded.

Press (RWD) at the end of the message to repeat a message. Press

repeatedly until you reach the message you want to play. Press

. Adjust Volume by pressing arrow keys or .

(FWD) to skip to the next message. You can press and

Stop

to exit.

MESSAGE CENTER (FOR FAX 870MC AND MFC 970MC ONLY)

Printing a Fax Message

Once you print a new fax message stored in memory, it is erased from the memory automatically.

Play

Press

messages. After playing voice messages, the display asks if you want to print fax

messages that ar e i n the memory. There is no display message if there are no faxes.

. After two seconds, the FAX/MFC begins to play voice

PRINT FAX?

1.YES 2.NO

To print the faxes in memory, press

—OR— Press 2 to exit without printing.

Backup Printing Option

When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrie v al. To print a backup copy automatically , turn this option on.

Function

Press

, 8, 2. The screen prompts you to select a setting.

BACKUP PRINT:ON SELECT & SET

Press or to display ON (or OFF).

Set

3 4

Press Press

when the screen displays your selected setting.

Stop

to exit.

Erasing Messages

If you choose to erase all fax messages, the FAX/MFC will print any previously unprinted fax messages before erasing them from memory. Fax messages cannot be erased individually.

You can erase voice messages and memos individually, or all at once.

CHAPTER TEN

To erase voice messages individually

Press

playback. Each message is preceded by one long beep, and followed by two short beeps.

To erase a specific message, press

beeps, or while the message is playing. The screen prompts

Press 1 to erase the message—OR—Press 2 to cancel.

Press

T o erase messages all at once

Press

Play

. After two seconds, the FAX/MFC beeps and begins message

Erase

immediately after the two short

ERASE THIS MSG.?

1.YES 2.NO

Stop

to exit.

Erase

. The screen displays ERASE IS PRESSED.

ERASE ALL VOICE? SELECT <- -> & SET

Press or to select erasing all voice messages (VOICE), all

document messages (FAX), or all messages—both voice and fax—(MSG).

Set

Press

Press 1 to erase—OR—Press 2 to cancel.

Press

Stop

to exit.

Setting Maximum Time for Incoming Messag es

Your FAX/MFC comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. This setting also applies to the Personal Mailbox ICM and Memo.

Function

Press time.

, 8, 4. The screen prompts you to select a maximum

MESSAGE 30 SEC? SELECT & SET

Press or to select the maximum time setting for incoming messages.

Set

3 4

Press Press

when the screen displays your setting.

Stop

to exit.

MESSAGE CENTER (FOR FAX 870MC AND MFC 970MC ONLY)

Setting T oll Saver

See

Setting

Ring Delay

p. 35

When you set the toll saver feature, the FAX/MFC answers after four rings if you don’t have messages, and after two rings if you do have messages. This way, when you call the FAX/MFC, if it rings three times, you know you have no messages, and can hang up, avoiding any toll charge.

When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off for the FAX/MFC to operate using your Ring Delay setting.

Function

Press

Press or to select TOLL SAVER (or RING DELAY).

Press

Press or to select ON.

Press

, 2, 1.

Set

when the screen displays your selection.

Set

Stop

to exit.

ICM Recording Monitor

This feature lets you turn OFF (or ON) the speaker volume for voice messages. When you turn the monitor OFF, you will not hear messages as they come in.

Function

Press

Use or to select OFF (or ON).

Press

, 8, 5.

Set

when the screen displays your selection.

Stop

to exit.

Recording a Memo

A memo is stored and played as a voice message.

Record

Press

When the display prompts you to pick up the handset, speak into the

handset to record your memo. Your recording can be as long as the Incoming Message Maximum Time (

Press

Function

, 8, 4).

Stop

or replace the handset when you’re finished.

CHAPTER TEN

Recording a Conversation

You can record a telephone conversation by pressing conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. You cannot record a conversation using Speaker Phone.

Record

during the

Fax Forwarding/Paging

When Paging is set to ON, your FAX/MFC dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax or voice message in the Message Center memory.

When Fax Forwarding is set to ON, your FAX/MFC dials the fax machine phone number you’ve programmed, and forwards any faxes you’ve received.

You cannot use Paging and Fax Forwarding at the same time.

Programming a Fax Forwarding Number

Function

Press

Press or until the screen displays

, 8, 6.

FAX FORWARD?

Set

Press

where faxes will be forwarded.

. The screen prompts you to enter the number of the fax machine

FWD#: ENTER & SET

Enter the forwarding number (up to 20 digits).

Set

Press

You can change a Fax Forwarding number remotely. (See page 91.)

Stop

to exit.

MESSAGE CENTER (FOR FAX 870MC AND MFC 970MC ONLY)

Programming Paging Number

Function

Press

Press or until the screen displays

, 8, 6.

PAGING?

Press

. The screen prompts you to enter your pager number.

Set

PAG#: ENTER & SET

Enter your pager phone number (up to 20 digits) followed by .

Do not include the area code if it is the same as that of your FAX/MFC.

1 8

0 0

For example,

Set

Press

If your pager requires a PIN, enter the PIN, press , press

enter your FAX/MFC telephone number, then press . For example,

1 2 3 4 5

Redial/Pause

5 5 5 1 2 3 4

1 8

0 0

5 2 1 2 8 4 6

Redial/Pause

—OR— If you do not need a PIN, press

Redial/Pause

, enter the telephone number

of your FAX/MFC, then press .

For example,

Press

Set Stop

to exit.

Redial/Pause

1 8

0 0

5 2 1 2 8 4 6

You cannot change a Paging number or PIN remotely.

CHAPTER TEN

Remote Retrieval

This section is for the FAX 870MC and MFC 970MC. (If you have the F AX 770, please see Chapter 9 for your remote fax options.) You can call your F AX/MFC from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve voice (and fax) messages. You can also program and change some settings for your Message Center.

Using Remote Access Code

Dial your FAX/MFC phone number from a touch tone phone.

When your FAX/MFC answers and beeps, immedia tely enter your Remote

Access Code. The FAX/MFC signals the kinds of messages received:

1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—no messages

See Operation

from Extension

Telephone

p. 39

The FAX/MFC then prompts you with two short beeps to enter a command.

If you wait longer than 30 seconds to enter a command, the MFC hangs up. If you enter an invalid command, the FAX/MFC beeps three times.

Press 9 0 to reset the FAX/MFC when you finish.

Hang up.

If your FAX/MFC is set to MANUAL mode, you can access the Message Center by waiting about 2 minutes, then entering the Remote Access Code within 30 seconds.

Changing Remote Access Code

Enter your Remote Access Code when the FAX/MFC picks up your call, so you can access features remotely. The access code is preset to 159 , but you can change this.

Function

Press

Enter a three-digit number from 000 to 999. The “ ” cannot be changed.

Do not use the same digits that appear in your Fax Receive Code, Telephone Answer Code, or Personal Mailbox Codes.

Press

Set Stop

, 8, 7.

to exit.

MESSAGE CENTER (FOR FAX 870MC AND MFC 970MC ONLY)

Remote Control Commands

Follow the commands below to access features remotely. When you call the FAX/MFC and enter your Remote Access Code (159 ), the system will signal you with two short beeps to enter a remote control command.

Remote control commands

91 Playing voice messages

1 (Skip back)

2 (Skip next)

9 STOP Playing

92 Record Memo

93 Erase all ICM & Memo

94 Play and Record OGM

in memory

1 Play 1 MSG CTR OGM

2 F/T OGM

2 Record 1 MSG CTR OGM

2 F/T OGM

95 Changing Fax Forwarding/

Paging setting

1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD NO.

96 Retrieve Fax

1 Memory Status List 2 Retrieve all faxes 3 Erase fax in the

memory

After one long beep, the FAX/MFC plays ICM and Memo.

Press 1 while listening to an ICM or Memo message to play it again. If you press previous message.

While playing ICM or Memo, you can skip to next message.

Stop playing the ICM and Memo. After one long beep, you can record a memo. You can stop

recording by pressing 9. If you hear one long beep, the erase is accepted. If you hear

three short beeps, you cannot erase because all voice messages have not been played, or there is no voice message to erase. *This code erases all recorded messages, not one by one.

The FAX/MFC plays the selected OGM. You can stop playing OGMs by pressing 9.

After one long beep, you can record the selected OGM. You will hear the message played once. You can stop recording the message by pressing 9.

If you hear one long beep, the change is accepted. If you hear three short beeps, you cannot change it because the conditions have not been met (Example: registering paging number). You can register your fax forwarding number by using 4. FAX FWD NO (see page 91). Once you have registered the number, the FAX/MFC will change automatically to FAXFWD:ON mode. Then retrieve a Memory Status List by entering make sure that the Fax Forwarding number you registered is correct in the List.

Enter the number of a remote fax machine to receive a report or stored fax messages. (See page 89.)

If you hear one long beep, you can erase the fax message from the memory.

Detail Operation

before a message, you will hear the

(see page 89) to

9 6 1

97 Check the receiving status

1 FAX 2 VOICE

98 Change Answer Mode

1 MSG CTR 2 FAX/TEL 3 FAX

90 Exit

You can check whether your FAX/MFC has received any FAX or VOICE messages. If yes, you will hear one long beep. If no, you will hear three short beeps.

If you hear one long beep, you can change the answer mode. If you hear three short beeps, you cannot change it. (Example: There is no MSG CTR OGM when you want to change to MSG CTR mode.)

After a long beep, you can exit remote control.

CHAPTER TEN

Retrieving Memory Status List

You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.

Dial your FAX/MFC number.

When you hear the beep, immediately enter your Remote Access Code

(1 5 9 ). When you hear two short beeps, use the dial pad to press

Using the dial pad, enter the number (up to 20 digits) of the remote fax

machine where you want the Memory Status List forwarded, and then press .

You cannot use and as dial numbers. Howe v er , if you w ant to store a pause, press .

After you hear your FAX/MFC beep, hang up and wait.

Your FAX/MFC calls the remote fax machine. The remote fax machine prints the Memory Status List.

9 6 1

Retrieving Fax Messages

Dial your FAX/MFC number.

When you hear the beep, immediately enter your Remote Access Code

(1 5 9 ). As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number (up to 20 digits) of the remote fax

machine where you want your fax messages forwarded, and then press

You cannot use and as dial numbers. Howe v er , if you w ant to store a pause, press .

After you hear your F AX/MFC beep, hang up and w ait.

Your FAX/MFC calls the remote fax machine. The remote fax machine prints your fax messages.

Brother MFC 970MC, FAX 770, FAX 750, FAX 870MC User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

FAX 750 FAX 770 FAX 870MC MFC 970MC

Year 2000 Compliant

T able of Contents

Using This Manual

Finding Information

T est Sheet Procedures (f or USA only)

About Fax Machines

Fax Tones and Handshake

ECM (Error Correction Mode)

Control P anel Overview

FAX 750 and FAX 770

FAX 870MC and MFC 970MC

Caution

Installation

Packing List

Choosing a Location

Assembly

Attach the document support

Attach the paper wire extension and paper support

Install the printing cartridge

Load the paper

Acceptable Paper

Connect the handset

Connect the power cord

Connect the telephone line

Special Line Considerations

Roll Over Phone Lines

Two-Line Phone System

Converting T elephone Wall Outlets

Installing FAX/MFC, External Two-Line TAD, and T wo-Line Telephone

Multi-Line Connections (PBX)

If you are installing the FAX/MFC to work with a PBX:

Custom Features on Your Phone Line

Connecting an External Telephone Answering Device (TAD)

Sequence

Connections

Outgoing Message (OGM)

Connecting an External Telephone

On-Screen Programming

User-Friendly Programming

Function Mode

Alternating Displays

Function Selection Table

I ni tial Setup

Getting Started

Setting Dialing Mode (Tone/Pulse)

Setting Date and Time

Setting Station ID

Entering T ext

Inserting spaces

Making corrections

Repeating letters

Special characters and symbols

Setting Beeper Volume

Setting the Handset Volume

Setting the Speaker Volume

Setting the Ring Volume

Memory Storage

Setup Receive

Basic Receiving Operations

Select Answer Mode

T o select or change your Answer Mode

Setting Ring Delay

Setting F/T Ring Time

Record FAX/TEL Outgoing Announcement (F/T OGM) (For FAX 870MC and MFC 970MC Only)

Easy Receive

Printing a Reduced Incoming Document

Recommended Reductions

Setting Paper Size

Advanced Receiving Operations

Operation from Extension Telephone

For FAX/TEL Mode Only

Changing Remote Codes

To change Remote Codes

Printing a Fax in Memory (For FAX 770 Only)

Polling