Brother MFC 970MC, FAX 770, FAX 750, FAX 870MC User Manual
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FAX 750 FAX 770 FAX 870MC MFC 970MC
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OWNER’S MANUAL
®
Year 2000 Compliant
Brother is addressing the Year 2000 related
issues for all Brother fax machines and
multi-function centers. Our focus is to ensure
that our bundled third party software will
continue to properly process date/time data after
January 1, 2000.
Brother fax machines and multi-function centers
will function properly after January 1, 2000,
provided that
software and firmware used by our customers
in connection or combination with Brother fax
machines, MFCs and bundled software,
accurately exchange date data with the
Brother products.
Please continue to check our Web page for
updates at http://www.brother.com. All
remedies will be provided to individual
customers via software patches through
software download or from Brother
Customer Service.
all non-Brother hardware,
©1996–1998 Brother Industries, Ltd.
T able of Contents
2
i
Intr oductio n
1
Installation
Using This Manual ...................................................................................................... 1
Finding Information .................................................................................................... 1
Test Sheet Procedures (for USA only)..................................................................... 2
About Fax Machines ................................................................................................... 2
Fax Tones and Handshake .......................................................................................... 2
ECM (Error Correction Mode) ................................................................................... 3
Control Panel Overview............................................................................................. 4
FAX 750 and FAX 770 ............................................................................................... 4
FAX 870MC and MFC 970MC .................................................................................. 5
Caution........................................................................................................................... 7
Packing List................................................................................................................... 8
Choosing a Location ........................................................................................... 9
Assembly ........................................................................................................................ 9
Attach the document support ...................................................................................... 9
Attach the paper wire extension and paper support .................................................. 10
Install the printing cartridge...................................................................................... 11
Load the paper .......................................................................................................... 13
Acceptable Paper ...................................................................................................... 13
Connect the handset .................................................................................................. 13
Connect the power cord ............................................................................................ 14
Connect the telephone line........................................................................................ 14
Special Line Considerations ..................................................................................... 14
Roll Over Phone Lines ....................................................................................... 14
Two-Line Phone System ..................................................................................... 15
Converting Telephone W all Outlets.................................................................... 15
Installing FAX/MFC, External Two-Line TAD, and Two-Line Telephone ........ 16
Multi-Line Connections (PBX) ................................................................................ 17
If you are installing the FAX/MFC to work with a PBX: .............................. 18
Custom Features on Your Phone Line....................................................................... 18
Connecting an External Telephone Answering Device (TAD) ................................. 18
Sequence............................................................................................................. 18
Connections ........................................................................................................ 19
Outgoing Message (OGM) ................................................................................. 20
Connecting an External Telephone ........................................................................... 20
ii
3
4
TABLE OF CONTENTS
On-Screen
Programming
Initial Setup
Setup
Receive
5
User-Friendly Programming................................................................................... 21
Function Mode .......................................................................................................... 21
Alternating Displays ................................................................................................. 22
Function Selection Table........................................................................................... 22
Getting Started........................................................................................................... 27
Setting Dialing Mode (Tone/Pulse).......................................................................... 27
Setting Date and Time.............................................................................................. 27
Setting Station ID ..................................................................................................... 2 8
Entering Text ...................................................................................................... 29
Inserting spaces ............................................................................................. 29
Making corrections ........................................................................................ 29
Repeating letters ............................................................................................ 2 9
Special characters and symbols..................................................................... 29
Setting Beeper Volume ............................................................................................. 3 0
Setting the Handset Volume ..................................................................................... 31
Setting the Speaker Volume...................................................................................... 31
Setting the Ring Volume ........................................................................................... 31
Memory Storage ....................................................................................................... 3 2
Basic Receiving Operations..................................................................................... 33
Select Answer Mode................................................................................................. 33
To select or change your Answer Mode........................................................ 34
Setting Ring Delay ................................................................................................... 35
Setting F/T Ring Time.............................................................................................. 3 5
Record FAX/TEL Outgoing Announcement (F/T OGM)
(For FAX 870MC and MFC 970MC Only) ........................................................... 36
Easy Receive............................................................................................................. 36
Printing a Reduced Incoming Document.................................................................. 37
Recommended Reductions ................................................................................. 37
Setting Paper Size ..................................................................................................... 38
Advanced Receiving Operations ..................................................................... 39
Operation from Extension Telephone ....................................................................... 39
For FAX/TEL Mode Only .................................................................................. 39
Changing Remote Codes .................................................................................... 39
To change Remote Codes............................................................................... 40
Printing a Fax in Memory (For FAX 770 Only) ....................................................... 40
Polling ....................................................................................................................... 40
Setting Up Polling Receive ................................................................................ 41
Setting Up Sequential Polling Receive............................................................... 42
Canceling a Scheduled Job ....................................................................................... 42
Setting Multi-Function Link Mode (For MFC 970MC Only) .................................. 43
TABLE OF CONTENTS
Distinctive Ringing ................................................................................................... 43
Registering the Distinctive Ringing Pattern ....................................................... 44
Caller ID ................................................................................................................... 44
Viewing Caller ID List ....................................................................................... 45
Clearing a Caller ID Stored in Memory
(For FAX 870MC and MFC 970MC Only) .................................................... 45
Printing Caller ID List ........................................................................................ 46
Call Waiting Caller ID .............................................................................................. 46
Copy Functions .......................................................................................................... 47
Multiple Copies .................................................................................................. 47
Reducing and Enlarging Copies ......................................................................... 47
iii
Setup
Sen d
6
Before You Begin........................................................................................................ 49
Manual Transmission ............................................................................................... 50
Automatic Transmission ........................................................................................... 50
Manual and Automatic Fax Redial........................................................................... 50
Basic Sending Operations........................................................................................ 5 1
Composing Electronic Cover Page .......................................................................... 51
Cover Page for Next Fax Only........................................................................... 51
Always Send Cover Pa ge ................................................................................... 52
Using a Printed Cover Page ............................................................................... 53
Cover Page Message ................................................................................................. 54
Composing Your Own Comments ..................................................................... 54
Contrast..................................................................................................................... 54
Resolution ................................................................................................................. 55
Advanced Sending Operations............................................................................... 55
Overseas Mode ......................................................................................................... 55
Quick Scan Fax Transmission .................................................................................. 5 6
Call Reservation ....................................................................................................... 56
Print Sample Call Back Message ............................................................................. 57
Delayed FAX ............................................................................................................ 5 7
Broadcasting ............................................................................................................. 58
Next-Fax Reservation ............................................................................................... 59
Multiple Resolution Transmission ........................................................................... 5 9
Setting Up for Polling Transmit............................................................................... 60
Canceling a Scheduled Job....................................................................................... 60
Interrupting Delayed Fax and Polling Transmit Jobs .............................................. 61
Setup Auto Dial
Numbers
7
Storing Numbers for Easy Dialing ........................................................................ 63
Storing One Touch Dial Numbers............................................................................. 63
Storing Speed Dial Numbers .................................................................................... 64
Changing One Touch and Speed Dial Numbers ....................................................... 65
Setting Up Groups for Broadcasting......................................................................... 66
iv
9
TABLE OF CONTENTS
T elephone
(
Voice)
8
Operation
Remote F ax
Options
(For FAX 770 Only)
Making Voice Calls .................................................................................................... 67
Manual Dialing ......................................................................................................... 67
One Touch Dialing .................................................................................................... 68
Speed Dialing............................................................................................................ 68
Hold .......................................................................................................................... 68
Pause ......................................................................................................................... 69
Tone/Pulse ................................................................................................................. 69
Searching T elephone Index....................................................................................... 69
Answering Calls with the Speakerphone
(For FAX 870MC and MFC 970MC Only) ........................................................... 69
Fax Forwarding/Paging ........................................................................................... 71
Programming a Fax Forwarding Number ................................................................. 71
Programming Paging Number .................................................................................. 72
Setting Fax Storage ................................................................................................... 73
Changing Remote Access Code .............................................................................. 73
Remote Retrieval ....................................................................................................... 74
Using Remote Access Code...................................................................................... 74
Remote Commands ................................................................................................... 74
Change Paging/Fax Forwarding Setting ........................................................ 74
Retrieve a Fax ................................................................................................ 75
Check the Receiving Status ........................................................................... 75
Change Answer Mode.................................................................................... 75
Exit Remote Operation .................................................................................. 75
Retrieving Memory Status List................................................................................. 76
Retrieving Fax Messages .......................................................................................... 76
Changing Fax Forwarding Number .......................................................................... 77
Message Center
(For FAX 870M C and
MFC 970MC Only)
10
Message Center Mode .............................................................................................. 79
Flexible Memory Settings (Message Storage)......................................................... 79
Setting Up Message Center ...................................................................................... 8 0
Setting Message Storage .......................................................................................... 80
Recording Message Center Outgoing Message....................................................... 8 1
Listening to Outgoing Message (OGM)............................................................ 81
Erasing Outgoing Message (OGM)................................................................... 81
Activating Message Center Mode............................................................................ 82
Message Indicator ..................................................................................................... 82
Playing Voice Messages and Memos ....................................................................... 82
Printing a Fax Message............................................................................................. 83
Backup Printing Option ............................................................................................ 83
Erasing Messages...................................................................................................... 83
To erase voice messages individually ............................................................ 84
TABLE OF CONTENTS
To erase messages all at once ......................................................................... 84
Setting Maximum Time for Incoming Messages...................................................... 84
Setting Toll Saver...................................................................................................... 85
ICM Recording Monitor ........................................................................................... 85
Recording a Memo.................................................................................................... 85
Recording a Conversation......................................................................................... 86
Fax Forwarding/Paging............................................................................................. 86
Programming a Fax Forwarding Number........................................................... 86
Programming Paging Number ............................................................................ 87
Remote Retrieval ....................................................................................................... 88
Using Remote Access Code...................................................................................... 88
Changing Remote Access Code................................................................................ 88
Remote Control Commands...................................................................................... 89
Retrieving Memory Status List................................................................................. 90
Retrieving Fax Messages .......................................................................................... 90
Changing Fax Forwarding Number .......................................................................... 91
v
M essage
Center Pro
(For FAX 870M C and
11
MFC 970MC Only)
Message Center Pro .................................................................................................. 93
Start with a Plan ........................................................................................................ 93
Setting Up Message Center Pro ................................................................................ 94
Voice .............................................................................................................................. 95
Recording Voice Information in Memory Box ......................................................... 95
Playing Voice Information in Memory Box .............................................................. 95
Erasing Voice Information in Memory Box.............................................................. 96
Personal Mailbox ....................................................................................................... 96
Recording Personal Mailbox OGM/Password.......................................................... 96
Playing Personal Mailbox Messages ........................................................................ 97
Erasing Incoming Messages and Memo From Personal Mailbox ............................ 97
To erase an individual message .......................................................................... 97
To erase all messages .......................................................................................... 98
Recording Memo in Personal Mailbox ..................................................................... 98
Remote Retrieval of Incoming Messages and Memo in Personal Mailbox.............. 98
Recording Second Level OGM............................................................................... 99
Playing Second Level OGM ..................................................................................... 99
Erasing Second Level OGM ..................................................................................... 99
Recording First Level OGM ................................................................................. 100
Playing First Level OGM........................................................................................ 100
Erasing First Level OGM........................................................................................ 100
Turning On Message Center Pro ......................................................................... 101
Prin ting
R e p o rts
12
FAX/MFC Settings and Activity........................................................................... 103
To Print a Report ..................................................................................................... 104
vi
TABLE OF CONTENTS
Transmission Verification (Xmit) Report................................................................ 104
Activity Report Interval .......................................................................................... 104
Imp ortant
Inf ormation
13
Troubleshooting
and Maintenan ce
14
Standard Telephone and FCC Notices................................................................ 105
These notices are in effect on models sold and used in the United States only...... 105
International Energy Star Compliance Statement........................................ 106
Industry Canada Compliance Statement (For Canada Only) ........................... 107
Federal Communications Commission Compliance Notice
(For USA Only)............................................................................................. 107
Important Safety Instructions ........................................................................... 109
Notice – Disclaimer of Warranties ................................................................... 111
Compilation and Publication Notice ................................................................ 111
Trademarks ....................................................................................................... 112
Troubleshooting ....................................................................................................... 113
Fax-Back System .................................................................................................... 113
Brother on the World Wide Web ............................................................................. 113
Brother Bulletin Board............................................................................................ 114
Error Messages ....................................................................................................... 114
If You Are Having Difficulty with Your FAX/MFC................................................ 118
Printing or Receiving Faxes.............................................................................. 118
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off ...................................................... 118
Vertical Black Lines When Receiving ......................................................... 118
Phone Line or Connections .............................................................................. 118
FAX/MFC Does Not Answer When Called ................................................. 118
No Dial Tone on the Handset ....................................................................... 118
The Caller ID does not display after the Call Waiting Signal ...................... 118
Sending Faxes................................................................................................... 119
Poor Transmitting Quality............................................................................ 119
Dialing Does Not Work................................................................................ 119
Vertical Black Lines When Sending ............................................................ 119
Handling Incoming Calls.................................................................................. 119
Double Ring in FAX/TEL Mode ................................................................. 119
Transferring a Call to the FAX/MFC ........................................................... 119
FAX/MFC “Hears” Voice as CNG Tone ...................................................... 119
Transmission Verification Report Prints “Result: NG” ................................ 120
Custom Features on a Single Line ............................................................... 120
Packing and Shipping the FAX/MFC ................................................................. 121
Regular Maintenance.............................................................................................. 122
Cleaning the Scanner .............................................................................................. 122
Cleaning the Print Head .......................................................................................... 123
For Customer Service ............................................................................................. 123
TABLE OF CONTENTS
vii
Setting Up
the MFC 970MC
15
and Computer
to Work Together
Using the
Multi-Function
16
Link
Software
(For MFC 970MC Only)
Before You Install Multi-Function Link ............................................................. 125
Package Contents .................................................................................................... 125
PC Configuration Requirements ............................................................................. 126
Connecting the MFC 970MC to Your PC ............................................................... 126
Available Options..................................................................................................... 127
Install Multi-Function Link Software............................................................... 127
On-Line Documentation ................................................................................... 127
Product Support ................................................................................................ 127
Brother W eb Link ............................................................................................. 127
Installing the Multi-Function Link Software.................................................... 128
Overview of Basic Steps......................................................................................... 128
Accessing the Software Installation Window ......................................................... 128
Installing the Brother Software............................................................................... 128
Viewing On-Line Documentation ........................................................................ 129
Introduction .............................................................................................................. 131
Running the Brother Software ............................................................................. 132
Multi-Function Link ......................................................................................... 133
Visioneer PaperPort LE .................................................................................... 133
Sending a Fax from Your PC ................................................................................ 134
Sending a Quick Fax............................................................................................... 134
Sending a Fax from the Main Menu ....................................................................... 135
Sending a Fax from a Windows
Receiving Faxes into the PC.................................................................................. 137
Before Y ou Begin .................................................................................................... 137
Checklist for the MFC: ..................................................................................... 137
On your PC: ...................................................................................................... 137
Viewing Received Faxes ......................................................................................... 138
Scanning a Document ............................................................................................. 138
Scanning Options .................................................................................................... 139
Resolution......................................................................................................... 139
Contrast............................................................................................................. 140
Image T ype ....................................................................................................... 140
Scanning into the PaperPort Viewer ....................................................................... 140
®
Application......................................................... 136
Multi-Function
Link
(
option) for
17
FAX 750, FAX 770
and FAX 870MC
Specifi cations
18
For Multi-Function Link (option) Users ............................................................ 141
Specifications ............................................................................................................ 143
viii
TABLE OF CONTENTS
Glossary ..................................................................................................................... 145
Index ........................................................................................................................... 149
Brother Numbers..................................................................................................... 153
Fax-Back System .................................................................................................... 153
Brother on the World Wide Web ............................................................................. 153
Brother Bulletin Board............................................................................................ 153
For Customer Service ............................................................................................. 153
Ordering Accessories and Supplies ..................................................................... 154
CHAPTER ONE
n
Intr oduc tio
1
Using This Manual
Thank you for purchasing a Brother fax machine (FAX) or multifunction center
(MFC). This FAX/MFC has been designed to be simple to use, with LCD
screen prompts to guide you through functions. However, you can use your
FAX/MFC to its fullest potential by taking a few minutes to read this manual.
1
Additionally, your FAX/MFC has a Help Key. Press
of basic operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents.
You will be able to find information about a specific feature or function by
checking the Index at the back of this manual. Also, t hroughout this manual,
you’ll see special symbols alerting you to important information, crossreferences, and warnings. Illustrations of some screen displays also help
you choose the correct key-presses.
Help/Q.Scan
to print a list
2
CHAPTER ONE
T est Sheet Procedures (f or USA only)
See
Setting
Station ID
p. 28
After programming your Station ID, please fill out the TEST SHEET
included with your FAX/MFC and fax it to Brother’s Automated Fax
Response System as your first transmission. This will verify that your
FAX/MFC is properly installed.
When this document is received a confirmation sheet will be sent back to
your machine. To get a response, be sure to set up your Station ID.
USA 1-908-685-9283 (fax)
About Fax Machines
If you’re a first-time FAX/MFC user, fax operation might seem a little
mysterious. You’ll soon get used to the unusual fax tones on your phone
line, and be able to send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG
tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when
you dial and press
During that time, the sending machine must begin the “handshake” with the
receiving machine. Each time you use automatic procedures to send a fax, you
are sending CNG tones over the phone line. You’ll soon learn to listen for these
soft beeps each time you answer a phone on your fax line, so you know if you
are receiving a fax message.
The receiving fax responds with fax receiving tones — loud, chirping
sounds. A receiving fax chirps for about 40 seconds over the phone line, and
the screen displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY
Mode, it will answer every call automatically with fax receiving tones. Even
if the other party hangs up, your FAX/MFC continues to send the “chirps”
for about 40 seconds, and the screen continues to display “RECEIVE.” To
cancel the receiving mode, press
Start
, and they continue for about 40 seconds after dialing.
Stop
.
INTRODUCTION
When your FAX/MFC answers in FAX/TEL Mode, the FAX/MFC listens
for CNG tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones
and the receiving machines “chirps” overlap. This must be for at least 2 to 4
seconds, so the machines can understand how each is sending and receiving the
fax. The handshake cannot begin until the call is answered, and the CNG tones
only last for about 40 seconds after the number is dialed. Therefore, it’s
important for the receiving machine to answer the call in as few rings as
possible.
When you have an external telephone answering device (TAD) on your fax line,
your TAD will determine the number of rings before the call is answered. Pay
special attention to the directions in the Installation chapter for connecting a
TAD to your FAX/MFC.
3
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the FAX/MFC to check the
integrity of a fax transmission while it is in progress. ECM transmissions
are possible only between machines that both have the ECM feature. If they
do, you may send and receive fax messages that are continuously checked
for their integrity.
Sufficient memory must be available in your FAX/MFC for this feature to
work.
4
CHAPTER ONE
Control P anel Overview
FAX 750 and FAX 770
19
1
2
3
4
1
Hook
Lets you dial
telephone and fax
numbers without
lifting the handset.
Hold
2
Lets you put calls
on hold.
Redial / Pause
3
Re-dials the last
number called.
Also inserts a
pause in autodial
numbers.
Speed Dial
4
Lets you dial
stored phone
numbers by
pressing a twodigit number.
5
Dial Pad
Dials phone and fax
numbers, and can be
used as a keyboard
for entering
information into the
fax machine.
18
5
Sort
6
Use this key when
you want multiple
copies of a multiple
page original copied
in order.
Enlarge/Reduce
7
Use this key to
enlarge or reduce
copies depending on
the ratio you select:
150%, 125%, 120%,
100%, 93%, 87%,
75% or 50%. To
reduce the image size
automatically, select
AUTO.
8
Copy
Makes a copy.
Stop
9
Stops a fax, cancels
an operation or exits
from function mode.
1617
15 13
14
10
Start
Starts an operation,
such as sending a
fax.
11
One Touch
Dial Keys
These eight keys give
you instant access to
previously stored
phone numbers.
Help/Q. Scan
12
Prints a quick
reference Help List.
Also, lets you take
advantage of memory
transmission.
13
Tel-index
Lets you look up
numbers stored in the
dialing memory.
Function
14
Lets you access the
function and
programming mode.
HOME/OFFICE PLAIN PAPER FACSIMILEHOME/OFFICE PLAIN PAPER FACSIMILE
770
12
11
8
76
109
15
Resolution
Sets the resolution when
you send a fax or make a
copy.
16
Mode
Use to select how fax
machine will handle
incoming calls.
Set
17
Stores a function setting
into the fax machine.
(Left Arrow)
18
(Right Arrow)
Volume
Moves the LCD cursor
to the left or right.
Adjusts speaker, ring
and handset volume.
19
Liquid Crystal Display
Displays messages to
help you set up and
operate your fax
machine.
FAX 870MC and MFC 970MC
INTRODUCTION
5
1
2
3
4
5
1
Microphone
Picks up your voice
when you speak to
another party using
speakerphone.
Hold
2
Lets you put calls
on hold.
Redial / Pause
3
Re-dials the last
number called. Also
inserts a pause in
autodial numbers.
Speed Dial
4
Lets you dial stored
phone numbers by
pressing a two-digit
number.
Speaker Phone
5
Lets you speak to the
person at the other
end and dial
telephone numbers
without lifting the
handset.
6
RWD ( )
FWD ( )
Use to repeat or
skip to the next
voice message
during playback.
26
25
7
7
Dial Pad
Dials phone and fax
numbers, and can be
used as a keyboard
for entering
information into the
MFC.
Sort
8
Use this key when
you want multiple
copies of a multiple
page original copied
in order.
Enlarge/Reduce
9
Use this key to
enlarge or reduce
copies depending on
the ratio you select:
150%, 125%, 120%,
100%, 93%, 87%,
75% or 50%. To
reduce the image size
automatically, select
AUTO.
10
Copy
Makes a copy.
Stop
11
Stops a fax, cancels
an operation or exits
from function mode.
Start
12
Starts an operation,
such as sending a fax.
2324
22 15 141619
2021
98
Help/Q. Scan
13
10
1718
Prints a quick reference
Help List. Also, lets
you take advantage of
memory transmission.
MC ON/OFF
14
Lets you activate the
Message Center.
15
Tel-index
Lets you look up
numbers stored in the
dialing memory.
Play
16
Lets you listen to
voice messages and
outgoing messages,
and print fax messages
stored in memory.
Message Indicator
17
Light
Notifies you that you
have voice or fax
messages in the memory.
Erase
18
Lets you delete voice
messages, fax messages
or all messages.
Record
19
Lets you record an
Outgoing Message
(OGM), memos and
telephone calls, and store
information for Message
Center Pro features.
12116 6
Function
20
Lets you access the
function and
programming mode.
21
One Touch
Dial Keys
These eight keys give
you instant access to
previously stored
phone numbers.
22
Resolution
Sets the resolution when
you send a fax or make a
copy.
23
Mode
Use to select how fax
machine will handle
incoming calls.
Set
24
Stores a function setting
into the MFC.
25
Liquid Crystal Display
Displays messages to
help you set up and
operate your MFC.
(Left Arrow)
26
(Right Arrow)
Volume
Moves the LCD cursor
to the left or right.
Adjusts speaker, ring
and handset volume.
13
6
CHAPTER ONE
2
CHAPTER TWO
Caution
Installation
Never install telephone wiring during a lightning storm.
1
7
We recommend that this product be used with a surge protection device
2
to protect the product against lightning storms.
Never install a telephone jack in a wet location unless the jack is
3
specifically designed for a wet location.
Never touch telephone wires or terminals that are not insulated unless
4
the telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
5
Avoid using a telephone (other than a cordless type) during an electri-
6
cal storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
7
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed
8
near the equipment and should be easily accessible.
8
CHAPTER TWO
Packing List
Make sure you have the following items:
Document
Support
Telephone
Line Cord
Telephone
Handset
Handset
Curled Cord
Paper
Wire Extension
Paper
Support
Starter
Printing
Cartridge
(Up to 100 pages)
Owner’s
Manual
Multi-Function
Link CD-ROM*
Quick Reference
Card
Cable and
PC I/F Box*
*........
For MFC 970MC only
**......
For FAX 770, FAX 870MC and MFC 970MC only
NOTICE: If an item is missing, call Brother Customer Service at
1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada). See
Ordering Accessories and Supplies on page 154 for the correct item numbers.
Whenever you transport the FAX/MFC, use the packing materials that came
with your machine. If you do not pack the FAX/MFC correctly, you may
void your warranty.
Paper*
(50 Sheets)
Brother
StartCard
Remote Control
Access Card**
INSTALLATION
Document Support
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a
place that is free of vibration and shocks. Locate the FAX/MFC near a
telephone jack and a standard, grounded power outlet.
Avoid placing your machine in a high-traffic area. Do not place near
heaters, air conditioners, water, chemicals or refrigerators. Do not expose
the FAX/MFC to direct sunlight, excessive heat, moisture or dust. Do not
connect your machine to electrical outlets controlled by wall switches or
automatic timers. Disruption of power can wipe out information in the
unit’s memory. Do not connect your machine to electrical outlets on the
same circuit as large appliances or other equipment that might disrupt the
power supply. Avoid interference sources, such as speakers or the base units
of cordless phones.
9
Assembly
Attach the document support
Attach the document support into the openings as shown in the illustration
below.
10
CHAPTER TWO
Attach the paper wire extension and paper support
Attach the paper wire extension.
1
Paper Wire
Extension
Insert the paper support into the openings as shown and then pull it out
2
until you feel it click into place.
Paper
Support
INSTALLATION
Install the printing cartridge
Open the front cover.
1
Front Cover
Open the top cover, pressing the blue levers on both sides of the top
2
cover.
11
Blue Lever
Remove the plastic stopper from the printing cartridge.
3
Top Cover
Stopper
12
CHAPTER TWO
Turn the black spool on the right clockwise to tighten the ribbon as
4
shown.
Install the printing cartridge by inserting the indented first and
5
placing the cartridge into its four holders.
Indented Arrow
Black Spool
Top Cover
Front Cover
Press down on both sides of the top cover to close it securely.
6
Close the front cover.
7
The starter cartridge prints up to 100 pages.
Make sure you have a Full replacement cartridge on hand (See Ordering
Accessories and Supplies, p.154).
INSTALLATION
Load the paper
The paper cassette can hold about 100 sheets of 20-lb. paper.
Open the paper cover.
1
Place up to 100 sheets of paper in the paper holder. Do not allow the
2
level of paper to pass maximum paper line on the paper guides.
Close the paper cover.
3
Maximum Paper Line
Paper Guides
13
Acceptable Paper
Size: Letter, Legal and A4
Weight: 17 lb. – 24 lb.
Thickness: .0031 inches – .0039 inches
Connect the handset
Connect the curled handset cord to the bottom of the handset and the left
side of the FAX/MFC.
14
CHAPTER TWO
Connect the power cord
When you connect the power, the screen displays 01/01 00:00 FAX.
NOTICE:
1) This fax must be grounded using a three-prong plug.
2) Since the FAX/MFC is grounded through the power outlet, you can
protect yourself from potentially hazardous electrical conditions on the
telephone network by keeping the power to your machine on when you
connect it to a telephone line. Similarly, you can protect yourself when
you want to move your machine, by disconnecting the telephone line
first, and then the power cord.
3) Lightning and power surges can damage this product! We recommend that
you use a quality surge protection device on the AC power line as well as
on the telephone line, or unplug the telephone line and electrical cords
during a lightning storm.
Connect the telephone line
Connect one end of the telephone line cord to the jack labeled LINE on the
left side of the FAX/MFC. Connect the other end to a modular wall jack.
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines
that pass incoming calls to each other if they are busy. The calls are usually
passed down or “rolled over” to the next available phone line in a preset order.
Your FAX/MFC can work in a roll over system as long as it is the last
number in the sequence, so the call cannot roll away. Do not put the
FAX/MFC on any of the other numbers; when the other lines are busy and a
second fax call is received, the fax call is transferred to a line that does not
have a fax machine. Your FAX/MFC will work best on a dedicated line.
INSTALLATION
15
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers
on the same wall outlet. The two phone numbers can be on separate jacks
(RJ11) or combined into one jack (RJ14). Your FAX/MFC must be plugged
into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test
the type of jack, plug in a two-line phone and see if it can access both lines.
If it can, you must separate the line for your FAX/MFC.
Converting T elephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways
may require assistance from the telephone company. You can change the
wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an
RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
RJ14
RJ11
RJ14
The third way is the easiest: Buy a triplex adapter. You can plug a triplex
adapter into an RJ14 outlet. It separates the wires into two separate RJ11
jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the
FAX/MFC into Line 2 of the triplex adapter.
Triplex Adapter
16
CHAPTER TWO
Installing FAX/MFC, External Two-Line TAD, and T wo-Line Telephone
When you are installing an external two-line telephone answering device
(TAD) and a two-line telephone, your FAX/MFC must be isolated on one
line at both the wall jack and at the TAD. The most common connection is
to put the FAX/MFC on Line 2. The back of the two-line TAD must have
two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You
will need at least three telephone line cords, the one that came with your
FAX/MFC and two for your external two-line TAD. You will need a fourth
line cord if you add a two-line telephone.
Place the two-line TAD and the two-line telephone next to your
1
FAX/MFC.
Plug one end of the telephone line cord for your fax machine into the
2
L2 jack of the triplex adapter. Plug the other end into the LINE jack on
the left side of the FAX/MFC.
Plug one end of the first telephone line cord for your TAD into the L1
3
jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack
of the two-line TAD.
Plug one end of the second telephone line cord for your TAD into the
4
L2 jack of the two-line TAD. Plug the other end into the EXT. jack on
the left side of the FAX/MFC.
INSTALLATION
17
Triplex Adapter
Two Line External TAD FAX/MFC
Two Line Phone
You can keep two-line telephones on other wall outlets as always. There are
two ways to add a two-line telephone to the FAX/MFC’s wall outlet. You
can plug the telephone line cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone
into the TEL jack of the two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively
simple to connect the FAX/MFC to a key system or a PBX (Private Branch
Exchange), we suggest that you contact the company that installed your
telephone system and ask them to connect the FAX/MFC for you. It is
advisable to have a separate line for the FAX/MFC. You can then leave the
FAX/MFC in FAX ONLY Mode to receive faxes any time of day or night.
See
Easy Receive
p. 36
If the FAX/MFC is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This prevents the
unit from being activated each time a telephone call is received.
18
CHAPTER TWO
As with all fax units, this machine must be connected to a two wire system. If
your line has more than two wires, proper connection of the FAX/MFC cannot
be made.
If you are installing the FAX/MFC to work with a PBX:
It is not guaranteed that the unit will operate correctly under all circum-
1
stances with a PBX. Any cases of difficulty should be reported first to
the company that handles your PBX.
If all incoming calls will be answered by a switchboard operator, it is
2
recommended that the Answer Mode be set to MANUAL. All incoming
calls should initially be regarded as telephone calls.
The unit may be used with either pulse or tone dialing telephone service.
3
Custom Features on Your Phone Line
To learn how custom features may affect your faxing operations, please
refer to the Troubleshooting chapter, p. 120.
Connecting an External Telephone Answering Device (TAD)
Sequence
You might choose to connect an additional answering system. When you
have an external TAD on the same telephone line as the FAX/MFC, the
TAD answers all calls. The FAX/MFC “listens” for fax calling (CNG)
tones. If it hears them, the FAX/MFC takes over the call and receives the
fax. If it doesn’t hear CNG tones, the FAX/MFC lets the TAD continue
playing your outgoing message so your caller can leave you a voice
message.
The TAD must answer within four rings (the recommended setting is two
rings). The FAX/MFC cannot hear CNG tones until the TAD has answered
the call, and with four rings there are only 8–10 seconds of CNG tones left
for the fax “handshake.” Make sure you carefully follow instructions in
this manual for recording your outgoing message. We do not recommend
using the toll saver feature on your external answering machine if it exceeds
4 rings.
INSTALLATION
Do not connect a TAD elsewhere on the same phone line—your FAX/MFC
and TAD will both try to control the line.
Connections
19
The external TAD must be plugged into the left side of the FAX/MFC, into the
jack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into
a wall jack.
Plug the telephone line cord from the wall jack into the left side of the
1
FAX/MFC, in the jac k labeled LINE.
Plug the telephone line cord from your TAD into the left side of the
2
FAX/MFC, in the jack labeled EXT. (Make sure this cord is connected
to the TAD at the TAD’s telephone line jack, and not its telephone set
jack.)
Set your external TAD to four rings or less. (The FAX/MFC’s Ring
3
Delay setting does not apply).
Record the outgoing message (see below).
4
Set the TAD to answer calls.
5
Set Message Storage (
6
(For FAX 870MC and MFC 970MC only).
Set the Answer Mode to TAD:ANSWER MACH.
7
(For FAX 750 and FAX 770 only.)
On the FAX 870MC and MFC 970MC, set the Answer Mode to
MC:MSG CTR.
Function
, 8, 1) to VOICE:EXT.
20
CHAPTER TWO
Outgoing Message (OGM)
Timing is important in recording this message. The messa ge sets up the
ways to handle both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This
1
allows your FAX/MFC time to listen for the fax CNG tones of
automatic transmissions before they stop.)
Limit your speaking to 20 seconds.
2
End your 20-second message by giving your Fax Receive Code for
3
people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
Start.”
Connecting an External Telephone
Your FAX/MFC is equipped with a handset that you can use as a regular
phone. However, you can also connect a separate telephone (or telephone
answering device) directly to your FAX/MFC.
5 1 and
Connect the modular plug on the telephone’s line cord to the jack labeled
EXT. on the left side of the FAX/MFC.
Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN
USE,” and, if the FAX/MFC handset is lifted, an alarm sounds. To
disconnect the call on the external phone and switch to the FAX/MFC, press
Hook
Speaker Phone
or
.
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