You can read this manual with Screen
Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you
can use it quickly if you need to. You can also read the User’s Guide in HTML format by visiting our web site at
http://solutions.brother.com
Please visit us at http://solutions.brother.com
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: The HL-5270DN is not available in the USA and Canada.
or accessing it from the CD-ROM directly.
where you can get product support, the latest driver updates and
Version 1
EN-Eur
Using this guide
Symbols used in this guide
We use the following icons throughout this User’s Guide:
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage to the
printer or other objects.
Improper Setup icons alert you to devices and operations that are not compatible with the
printer.
Notes tell you how you should respond to a situation that may arise or give tips about how
the operation works with other features.
i
Safety precautions
To use the printer safely
WARNING
There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure
that you have turned off the power switch and unplugged the printer from the AC power outlet.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
After you have just used the printer, some internal parts of the printer will be extremely hot. When you open
the front or back cover of the printer, DO NOT touch the shaded parts shown in the illustration.
Inside the printer
Open the back cover
(Front View)
(Back View)
ii
DO NOT remove or damage the caution labels located on or around the fuser.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite
inside the vacuum cleaner, potentially starting a fire. Carefully clean the toner dust with a dry, lint-free cloth
and dispose of it according to local regulations.
DO NOT use flammable substances near the printer. Doing this might cause a fire or electrical shock.
CAUTION
Cleaning the outside of the printer:
• Make sure that you have unplugged the printer from the AC power outlet.
• Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside
surface of the printer.
• DO NOT use cleaning materials that contain ammonia.
iii
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Apple, the Apple Logo, Macintosh and TrueType are registered trademarks of Apple Computer, Inc in the
United States and other countries.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation.
Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP, II, and IIP are
trademarks of Hewlett-Packard Company.
IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines Corporation.
Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft Corporation in the
U.S. and other countries.
PostScript and PostScript 3 are trademarks of Adobe Systems Incorporated.
ENERGY STAR is a U.S. registered mark.
Citrix and MetaFrame are registered trademarks of Citrix Systems, Inc. in the United States.
SuSE is a registered trade mark of SuSE Linux AG.
RED HAT is a registered trade mark of Red Hat. Inc.
Mandrake is a registered trade mark of Mandrake Soft SA.
Intel, Intel Xeon and Pentium are trademarks or registered trademarks of Intel Corporation.
AMD, AMD Athlon, AMD Opteron and combinations thereof, are trademarks of Advanced Micro Devices, Inc.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of
Sun Microsystems, Inc. in the United States and other countries.
All other terms and brand and product names mentioned in this User’s Guide are registered trademarks of
their respective companies.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
latest product’s descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publication.
If for any reason you must ship your printer, carefully package the printer to avoid any damage during transit.
We recommend that you save and use the original packaging. The printer should also be adequately insured
with the carrier.
iv
Table of Contents
1About this Printer
What is in the box? ....................................................................................................................................1
Front view............................................................................................................................................2
Back view ............................................................................................................................................3
Positioning the printer................................................................................................................................4
Power supply .......................................................................................................................................4
About paper ...............................................................................................................................................6
Type and size of paper........................................................................................................................6
Recommended paper ..........................................................................................................................7
Printable area ......................................................................................................................................9
Control panel ...........................................................................................................................................47
Set .....................................................................................................................................................49
Data LED.................................................................................................................................................50
Back light...........................................................................................................................................50
Paper handling ........................................................................................................................................95
Paper jams and how to clear them ..........................................................................................................96
JAM MP TRAY (Paper jam in the MP tray) .......................................................................................97
JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray) .................................................97
JAM INSIDE (Paper jam inside the printer) .......................................................................................99
JAM REAR (Paper jam behind the back cover) ..............................................................................101
JAM DUPLEX (Paper jam in the duplex tray)..................................................................................104
Improving the print quality......................................................................................................................105
Other problems......................................................................................................................................112
For Macintosh
Printing from DOS ..........................................................................................................................112
When you unpack the printer, make sure that you have all of the following parts.
Printer
CD-ROM
Quick Setup Guide
Drum unit and toner
cartridge assembly
AC power cord
Interface cable
An interface cable is not a standard accessory. Buy the proper interface cable for the interface you want to
use (USB, parallel or network).
USB cable
Do not use a USB interface cable that is longer than 6 feet (2.0 meters).
®
Do not connect the USB cable to a non-powered hub or a Macintosh
Make sure that you connect it to the USB connector of your PC.
USB is not supported under Windows® 95 or Windows NT® 4.0.
Parallel interface
Do not use a parallel interface cable that is longer than 6 feet (2.0 meters).
Use a shielded interface cable that is IEEE 1284-compliant.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast
Ethernet Network.
keyboard.
1
Front view
1. About this Printer
1
7
2
3
4
6
5
8
1 Front cover release button
2 Control panel
3 Face-down output tray support flap (support flap)
4 Front cover
5 Paper tray
6 Power switch
7 Face-down output tray
8 Multi-purpose Tray (MP Tray)
2
Back view
1. About this Printer
1
2
3
1 Back cover
2 Duplex Tray
3 AC power connector
8
7
6
5
4
4 LEDs (Light emitting diodes)
5 10/100BASE-TX port
6 USB interface connector
7 DIMM cover
8 Parallel interface connector
3
1. About this Printer
Positioning the printer
Read the following before you use the printer.
Power supply
Use the printer within the recommended power range.
Power source:USA and Canada:AC 110 to 120 V, 50/60 Hz
Europe and Australia:AC 220 to 240 V, 50/60 Hz
The power cord, including extensions, should be no longer than 5 meters (16.5 feet).
Do not share the same power circuit with other high-power appliances, such as an air conditioner, copier,
shredder and so on. If you cannot avoid using the printer with these appliances, we recommend that you use
a voltage transformer or a high-frequency noise filter.
Use a voltage regulator if the power source is not stable.
Environment
Put your printer on a flat, stable surface such as a desk that is free of vibration and shocks.
Put the printer near an AC power outlet, so that it can be easily unplugged from the AC power outlet if there
is an emergency.
Only use the printer within the following ranges of temperature and humidity:
Temperature: 10 ° C to 32.5 ° C (50 ° F to 90.5 ° F)
Humidity: 20% to 80% (without condensation)
Use the printer in a well-ventilated room.
DO NOT put the printer where the ventilation hole of the printer is blocked. Keep a gap of roughly 100 mm
(4 in.) between the ventilation hole and the wall.
DO NOT expose the printer to direct sunlight, excessive heat, moisture, or dust.
DO NOT put the printer near devices that contain magnets or produce magnetic fields.
DO NOT expose the printer to open/naked flames or salty or corrosive gasses.
DO NOT put objects on top of the printer.
DO NOT put the printer near heaters, air conditioners, water, chemicals or refrigerators.
Keep the printer horizontal when you carry it.
4
1. About this Printer
Network features
The Brother machine can be shared on a 10/100 Mb wired Ethernet or IEEE 802.11b/802.11g wireless
Ethernet network using the internal network print server in a TCP/IP environment.
Note
• If you want to use the wireless network, set it up referring to the Quick Setup Guide and the Network User’s
Guide on the CD-ROM we have supplied.
• For more information about the network, see the Network User’s Guide.
5
2
Printing Methods
About paper
Type and size of paper
The printer loads paper from the installed paper tray or the multi-purpose tray.
The names for the paper trays in the printer driver and this guide are as follows:
Paper trayTray 1
Multi-purpose trayMP Tray
Optional lower tray unitTray 2 / Tray 3
Duplex tray for automatic duplex printingDX
When looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking p
in the table.
Media typeTray 1Tray 2/3MP TrayDXChoose the media type
Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
Use paper that is made for plain-paper copying.
Use paper that is 75 to 90 g/m2 (20 to 24 lb).
Use neutral paper. Do not use acidic or alkaline paper.
Use long-grain paper.
Use paper with a moisture content of approximately 5%.
This printer can use recycled paper that meets DIN 19309 specifications.
CAUTION
DO NOT use ink jet paper because it may cause a paper jam or damage your printer.
Note
If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.
To help you choose which paper to use with this printer, see Important information for choosing your paper
on page 119.
7
2. Printing Methods
Types of envelopes
Most envelopes will be suitable for your printer. However, some envelopes may have feed and print quality
problems due to the way they have been made. A suitable envelope should have edges with straight, wellcreased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie
flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who
understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test
one to make sure that the print results are what you want.
Brother does not recommend a particular envelope because envelope manufacturers may change the
envelope specifications. You are responsible for the quality and performance of the envelopes you use.
Do not use damaged, curled, wrinkled, irregularly shaped, extremely shiny or textured envelopes.
Do not use envelopes with clasps, snaps, tie strings, self-adhesive components, windows, holes, cutouts
or perforations.
Do not use envelopes that are of a baggy construction, not sharply creased, embossed (have raised
writing on them) or pre-printed on the inside.
Do not use envelopes that were previously printed by a laser printer.
Do not use envelopes that cannot be arranged when put in a pile.
Do not use envelopes that are made of paper that weighs more than the paper weight specifications for
the printer.
Do not use envelopes that have been badly made, with edges that are not straight or consistently square.
If you use any of the types of envelopes listed above, they may damage your printer. This damage is not
covered under any Brother warranty or service agreement.
Note
• Do not put different types of paper in the paper tray at the same time because it may cause paper jams or
misfeeds.
• Do not print envelopes using duplex printing.
• For proper printing, you must choose the same paper size from your application as the paper in the tray.
8
2. Printing Methods
Printable area
When using PCL (standard driver) emulation, the edges of the paper that cannot be printed on are shown in
the tables below.
Note
When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in.).
Portrait
24
1
3
A4LetterLegalB5 (ISO)ExecutiveA5A6B6
4.23 mm
1
(0.16 in.)
6.01 mm
2
(0.24 in.)
4.23 mm
3
(0.16 in.)
6.01 mm
4
(0.24 in.)
Landscape
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
24
1
3
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.35 mm
(0.25 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
A4LetterLegalB5 (ISO)ExecutiveA5A6B6
4.23 mm
1
(0.16 in.)
5.0 mm
2
(0.19 in.)
4.23 mm
3
(0.16 in.)
5.0 mm
4
(0.19 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.08 mm
(0.2 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
6.01 mm
(0.24 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
4.23 mm
(0.16 in.)
5.0 mm
(0.19 in.)
9
Printing methods
Printing on plain paper, bond paper and transparencies
Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3
For the proper paper to use, see About paper on page 6.
a Choose the following from the printer driver:
Paper Size ............................ (1)
Media Type ...........................(2)
Paper Source .......................(3)
and any other settings.
Windows printer driver
1
2. Printing Methods
2
3
BR-Script printer driver
3
1
2
10
2. Printing Methods
b Pull the paper tray completely out of the printer.
c While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure
that the guides are firmly in the slots. For legal size paper 1, press in the paper-guide release lever and
pull out the back of the paper tray.
1
Legal size paper is not available in some regions outside the USA and Canada.
d Put paper in the tray, and make sure that the paper is below the maximum paper mark (b).
11
2. Printing Methods
e Put the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer.
f Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the printer.
g Send the print data to the printer.
Note
• The side to be printed on must be face down.
• When printing on transparencies, remove each transparency at once after printing. Stacking the printed
transparencies may cause a paper jam or the transparency to curl.
12
Printing on plain paper, bond paper or transparencies from the MP tray
MP Tray mode is automatically turned on when paper is put in the multi-purpose tray.
For the proper paper to use, see About paper on page 6.
a Choose the following from the printer driver:
Paper Size ............................ (1)
Media Type ...........................(2)
Paper Source .......................(3)
and any other settings.
Windows printer driver
1
2. Printing Methods
2
3
BR-Script printer driver
3
1
2
13
b Open the MP tray and lower it gently.
c Pull out the MP tray support flap (1).
2. Printing Methods
1
d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the printer.
14
2. Printing Methods
e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both
sides of the tray.
f While pressing the paper-guide release lever, slide the paper guide to fit the paper size.
g Send the print data to the printer.
Note
• The side to be printed on must be face up with the leading edge (top of the paper) in first.
• When printing on transparencies, remove each transparency at once after printing. Stacking the printed
transparencies may cause a paper jam or the transparency to curl.
15
Printing on thick paper, labels and envelopes
MP Tray mode is automatically turned on when paper is put in the multi-purpose tray.
For the proper paper to use, see About paper on page 6 and Types of envelopes on page 8.
a Choose the following from the printer driver:
Paper Size ............................ (1)
Media Type ...........................(2)
Paper Source .......................(3)
and any other settings.
Windows printer driver
1
2
2. Printing Methods
3
BR-Script printer driver
1
3
2
Note
• When you use Envelope #10, choose Com-10 in Paper Size.
• For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6,
choose User Defined... For more information on the envelope size, see Paper size on page A-8.
16
b Open the MP tray and lower it gently.
c Pull out the MP tray support flap (1).
2. Printing Methods
1
d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the printer.
17
2. Printing Methods
e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both
sides of the tray.
Note
• Envelope joints that are sealed by the manufacturer should be secure.
• The side to be printed on must be face up.
• All sides of the envelope should be properly folded without wrinkles or creases.
f While pressing the paper-guide release lever, slide the paper guide to fit the paper size.
g Send the print data to the printer.
Note
• Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the
paper to jam or curl.
• If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to
increase the fixing temperature. To adjust the print density setting, see Printing on thick paper, labels and envelopes on page 16.
• If the envelopes is creased after they are printed, see Improving the print quality on page 105.
18
2. Printing Methods
Note
• If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from
the Basic tab. Put a new DL size double-flap envelope in the MP tray with the longest edge of the envelope
in first, then print again.
• When you put paper in the MP tray, remember the following:
• Put the leading edge (top of the paper) in first and push it gently into the tray.
• Make sure that the paper is straight and in the proper position in the MP tray. If it is not, the paper may
not be fed properly, resulting in a skewed printout or a paper jam.
19
2. Printing Methods
Duplex Printing
The supplied printer drivers for Windows® 95/98/Me/2000/XP and Windows NT® 4.0, Mac OS® 9.1 to 9.2 and
®
Mac OS
settings, see the Help text in the printer driver.
Guidelines for printing on both sides of the paper
If the paper is thin, it may wrinkle.
If paper is curled, straighten it and then put it back in the paper tray or the MP tray.
If the paper is not feeding properly, it may be curled. Remove the paper and straighten it.
When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.
If there is a paper jam, see Paper jams and how to clear them on page 96. If you have a print quality
problem, see Improving the print quality on page 105.
Manual duplex printing
X 10.2.4 or greater all enable duplex printing. For more information about how to choose the
The BR-Script printer driver (PostScript® 3™ emulation) does not support manual duplex printing.
Use plain paper or recycled paper. Do not use bond paper.
Manual duplex printing from the paper tray
a In the printer driver choose the Advanced tab, then choose the Manual Duplex printing mode, and from
the Basic tab choose the Paper Source to be Tray1.
b Send the data to the printer.
The printer will automatically print all the even-numbered pages on one side of the paper first.
c Remove the printed even-numbered pages from the output tray and put them back in the paper tray with
the side to be printed on (blank side) face down. Follow the instructions on the PC screen.
d The printer will now automatically print all the odd-numbered pages on the other side of the paper.
20
2. Printing Methods
Note
• If you choose the Paper Source to be Auto Select, put the printed even-numbered pages in the MP tray.
• When you put paper in the paper tray, first empty the tray. Next, put the printed pages in the tray, with the
printed side face up. (Do not add the printed pages to the top of a stack of unprinted paper.)
Manual duplex printing from the MP tray
Note
Before putting the sheets back in the MP tray, you will have to straighten them, or you may get paper jams.
a From the Advanced tab choose the Manual Duplex printing mode, and from the Basic tab choose the
Paper Source to be MP Tray.
b Put the paper in the MP tray with the side to be printed on first facing up. Follow the instructions on the
PC screen. Repeat this step until you have printed all the even-numbered pages.
c Remove the printed even-numbered pages from the output tray and then, in the same order, put them
back into the MP tray. Put the paper with the side to be printed on (the blank side) face up. Follow the
instructions on the PC screen.
d Repeat c until you have printed all the odd-numbered pages on the other side of the paper.
21
2. Printing Methods
Paper orientation for manual duplex printing
The printer prints the second page first.
If you print 10 pages on 5 sheets of paper, it will print page 2 and then page 1 on the first sheet of paper. It
will print page 4 and then page 3 on the second sheet of paper. It will print page 6 and then page 5 on the
third sheet of paper, and so on.
When doing manual duplex printing, the paper must be put in the paper tray in the following way:
For the paper tray:
• Put the side to be printed on face down with the leading edge (top) of the paper at the front of the tray.
• To print on the second side, put the paper face up, with the leading edge (top) of the paper at the front
of the tray.
• If letterhead paper is used, put the paper in the tray with the heading face up at the front of the tray.
• To print on the second side, put the heading face down at the front of the tray.
For the multi-purpose tray (MP tray):
• Put the side to be printed on face up with the leading edge (top) of the paper in first.
• To print on the second side, put the paper face down, with the leading edge (top) of the paper in first.
• If letterhead paper is used, put it in with the heading face down and in first.
• To print on the second side, put the heading face up and in first.
Automatic duplex printing
Note
• The screens in this section are from Windows
operating system.
• Use A4, Letter or Legal size paper when you use the automatic duplex printing function.
• Make sure that the back cover is closed.
• Make sure that the duplex tray is installed correctly in the printer.
• If paper is curled, straighten it and then put it back in the paper tray.
• You should use regular paper. Do not use bond paper or thin paper.
®
XP. The screens on your PC may vary depending on your
a Put paper in the paper tray or MP tray.
b For the Windows printer driver
1Open the Properties dialog box in the printer driver.
2From the General tab, click the Printing Preferences icon.
3From the Advanced tab, click the Duplex icon.
4Make sure that Use Duplex Unit has been chosen.
22
5Click OK. The printer will print on both sides of the paper automatically.
For the BR-Script printer driver
1Open the Properties dialog box in the printer driver.
2. Printing Methods
2From the General tab, click the Printing Preferences icon.
3From the Layout tab, choose Orientation, Print on Both Sides (Duplex) and Page Order.
4Click OK. The printer will print on both sides of the paper automatically.
23
2. Printing Methods
Booklet printing (For Windows printer driver)
a Put paper in the paper tray or MP tray.
b Open the Properties dialog box in the printer driver.
c From the General tab, choose the Printing Preferences icon.
d From the Advanced tab, choose Duplex and Use Duplex Unit or Manual Duplex, and then choose
Booklet Printing.
e Click OK. The printer will print a booklet automatically.
24
2. Printing Methods
Carbon copy printing
Carbon copy printing allows you to automatically print one page of data on different kinds of paper by
changing the paper source. You can make copies as though you are printing on carbon paper using a dot
matrix printer. For example, you can print ‘Data A’ to ‘Sheet 1’ which is blue colored paper and then to ‘Sheet
2’ which is yellow colored and has some information already printed on it. If you put paper for ‘Sheet 1’ in Tray
1 and paper for ‘Sheet 2’ in the MP tray, the printer will automatically feed paper for ‘Sheet 1’ from Tray 1 and
‘Sheet 2’ from the MP tray.
For more information, visit us at http://solutions.brother.com/carboncopy/en_us
25
3
Driver and Software
Printer driver
A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs.
Typically, this format is page description language (PDL).
The printer drivers for the following versions of Windows
Solutions Center at http://solutions.brother.com
be downloaded from the Brother Solutions Center at http://solutions.brother.com
If you want to uninstall the printer driver, see Uninstalling the printer driver on page 42.
. Install the drivers by following the Quick Setup Guide. The latest printer driver can
For Windows®
Windows printer driver (the most suitable printer driver for this product)
and other Windows NT 4.0
Driver. This driver only supports basic printing functions.)
and Windows® 2000/XP network shared environments, we recommend the use of our generic PCL
®
and Macintosh® are on the CD-ROM we have supplied or on the Brother
.
®
MetaFrame®), Windows® Terminal Server environments
For Macintosh
Brother Laser driver for Macintosh
BR-Script (PostScript
®
®
®3™
language emulation) printer driver
For Linux
LPR printer driver
CUPS printer driver
Note
• For more infomation about the generic PCL Driver and Linux printer driver, visit us at http://solutions.brother.com.
• The printer driver for Linux may be released after the initial release of this product.
®
Windows
Windows NT® 4.0
Windows
Windows
Windows
Windows
Edition
Mac OS
Mac OS
Linux (Mandrake, Red Hat,
SuSE Linux, Debian)
95/98/Me
®
2000 Professional
®
XP Home Edition
®
XP Professional
®
XP Professional x64
1
®
9.1 to 9.2
®
X 10.2.4 or greater
1
Windows
printer driver
pp
pp
pp
BR-Script
printer driver
Generic PCL
1
Driver
p
Brother Laser
driver
pp
LPR / CUPS
printer driver
p
1
Download the printer driver from http://solutions.brother.com.
26
You can change the following printer settings when you print from your computer.
Paper Size
Multiple Page
Orientation
Copies
Media Type
Paper Source
Resolution
Toner Save Mode
1 3
Duplex printing (Manual Duplex printing
Watermark
Job Spooling
Quick Print Setup
1 3
1 3
1 3
/ Duplex printing with Duplex tray)
Sleep Time
Status Monitor
Macro
1 3
Administrator
Insert Command/File
Page Protection
Print Date & Time
Density adjustment
Error Message Printout
1
These settings are not available with the BR-script printer driver for Windows®.
2
These settings are not available with Windows NT® 4.0 and Windows® 2000/XP.
3
These settings are not available with Brother Laser driver and BR-Script printer driver for Macintosh®.
1
1 2 3
1 2 3
1 3
1 3
1 3
1 3
3. Driver and Software
27
Features in the printer driver (For Windows®)
For more information, see the Help text in the printer driver.
Note
®
• The screens in this section are from Windows
XP. The screens on your PC will vary depending on your
operating system.
• If you are using Windows
®
2000 or XP, you can access the Printing Preferences dialog box by clicking
Printing Preferences... in the General tab of the Printer Properties dialog box.
• If you are using Windows NT
®
4.0, you can access the Printing Preferences dialog box by clicking
Document Defaults... from the File menu of the Printers folder.
Basic tab
You can also change some of the settings by clicking the illustrations on the left hand side.
a Choose the Paper Size, Multiple Page, Orientation and other settings (1).
b Choose the Duplex / Booklet setting from None, Duplex or Booklet (2).
3. Driver and Software
Note
You can choose more detailed settings for Duplex or Booklet printing in the the Advanced tab. See Duplex
Printing on page 30.
c Choose the Paper Source (3).
d Click OK to apply your chosen settings.
To return to the default settings, click Default, then OK.
1
2
3
28
Advanced tab
3. Driver and Software
12345
Change the tab settings by clicking one of the following icons:
Print Quality (1)
Duplex Printing (2)
Watermark (3)
Page Setting (4)
Device Options (5)
Print Quality
Resolution
You can change the resolution as follows:
• 1200 dpi
• HQ 1200
• 600 dpi
• 300 dpi
Note
If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower.
29
3. Driver and Software
Toner Save Mode
You can save running costs by turning on the Toner Save Mode, which cuts the print density.
Note
• We do not recommend Toner Save for printing Photo or Gray Scale images.
• Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution.
Print Setting
You can manually change the print setting.
• Auto
Choosing Auto will allow automatic printing with the most suitable print settings for your print job.
• Manual
You can change the settings manually by choosing Manual and clicking the Setting... button.
You can set brightness, contrast and other settings.
Duplex Printing
Use Duplex Unit
If you choose Use Duplex Unit button, the dialog box for the duplex settings will appear. There are six
types of duplex binding directions available for each orientation, automatically.
Manual Duplex
If you choose Manual Duplex button, the dialog box for the manual duplex settings will appear. There are
six types of manual duplex binding directions available for each orientation.
Booklet Printing
When you want to print a booklet, use this function. To make the Booklet, fold the printed pages down the
middle, when using the booklet printing function.
Binding Offset
If you check the Binding Offset option, you can also specify the offset for binding in inches or millimeters.
Watermark
You can put a logo or text into your documents as a watermark.
You can choose one of the preset watermarks, or you can use a bitmap file or text file that you have created.
When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere
you like on the page.
When you use text as a watermark, you can change the font, darkness and angle settings.
Page Setting
You can change the print image scaling and choose Mirror/Reverse print options.
30
Device Options
3. Driver and Software
You can set the following in Printer Function:
(You can jump to the page for each Printer Function by choosing the function name in the list below.)
Job Spooling
Quick Print Setup
Sleep Time
Status Monitor
Macro
®
Administrator (For Windows
Insert Command/File (For Windows
95/98/Me only)
®
95/98/Me only)
Page Protection
Print Date & Time
Density adjustment
Error Message Printout
31
3. Driver and Software
Job Spooling
The printer keeps the last print job sent to it in memory.
You can reprint a document without sending the data again from your PC. To reprint (except for secure
printing).
• Last Job Reprint: Reprint the last job
• Secure Print: Print data with a password
For more information about the Reprint function, see Reprinting documents on page 52.
Note
If you want to prevent other people from printing your data using the reprint function, uncheck the
Use Reprint check box in the job spooling settings.
Quick Print Setup
This feature allows you to quickly choose driver settings. To view settings, click the tasktray icon.
You can turn the quick print setup function on or off. A small selection window appears on your PC. This
will then let you make changes to the settings of the following functions:
• Multiple Page
• Duplex Printing
• Toner Save Mode
• Paper Source
• Media Type
Sleep Time
When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode,
the printer acts as though it were turned off. When you choose Printer Default the timeout setting will be
5 minutes. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on
the frequency of your printer use. While the printer is in sleep mode, the LCDs light is off, but the printer
can still receive data. Receiving a print file or document or pressing one of the buttons will automatically
wake up the printer to start printing.
To turn sleep mode off, from the Advanced tab, click the Device Options icon and choose Sleep Time.
Double-click the word Sleep Time, and the Sleep Time Off function will appear. Click Off to stop the
printer going into sleep mode. The Sleep Time Off function can be hidden by double-clicking the word
Sleep Time again. We recommend that you keep sleep mode on for power saving.
Status Monitor
This reports the printer status (any errors that may happen with the printer) when printing. The default
setting for the Status Monitor is off. If you want to turn the status monitor on, from the Advanced tab, click
the Device Options icon and then choose Status Monitor.
Macro
You can save a page of a document as a macro to printer memory. You can also execute the saved macro
(you can use the saved macro as an overlay on any documents). This will save time and increase printing
speed for often used information such as forms, company logos, letterhead formats or invoices.
32
3. Driver and Software
Administrator (For Windows® 95/98/Me only)
Administrators have the authority to limit the number of copies, scaling setting and watermark setting
functions.
• Password
Enter the password into this box.
• Set Password
Click here to change the password.
•COPY LOCK
Lock the copy pages selection to prevent multiple copy printing.
• WATERMARK LOCK
Lock the current settings of the Watermark option to prevent changes being made.
• SCALING LOCK
Lock the scaling setting as shown below:
1 in 1
100%
®
Insert Command/File (For Windows
95/98/Me only)
This function lets you to do the following:
• Put a print file or tiff format file into a print job.
• Put a text string into a print job.
• Put a macro, which is saved in printer memory, into a print job.
Page Protection
Page Protection refers to a setting that reserves extra memory for the creation of full-page images.
Selections are AUTO, OFF and Printer Default.
The page protection feature allows the printer to create the full-page image to be printed in memory before
physically moving the paper through the printer. Use this function when the image is complicated and the
printer has to wait to process the image before printing.
Print Date & Time
When this feature is enabled, the date and time will print on your document.
Density adjustment
Increase or decrease the print density.
Note
The Density adjustment is not available when you set the resolution to HQ 1200.
Error Message Printout
You can choose whether the printer reports problems by printing an error page. For details, see Error
message printout on page 94.
Selections are Printer Default (OFF), ON and OFF.
33
Accessories tab
Note
1
From the Start menu, select Control Panel and then Printers5270DN/5280DW series icon and select Properties to access the Accessories tab.
1
Printers and Faxes for Windows® XP user s.
4
. Right-click the Brother HL-
1
2
3
3. Driver and Software
Available Options (1)
You can manually add and remove the options that are installed on the printer. Tray settings will match
the installed options.
RAMDISK (2)
You can detect the capacity of the RAMDISK that has been set using the control panel. To find the capacity
of RAMDISK, check the RAMDISK check box and then click Auto Detect. For more information, see
Reprinting from RAM on page 52.
Paper Source Setting (3)
This feature recognizes the paper size in each paper tray.
Auto detection of printer options (4)
The Auto Detect function finds the currently installed optional unit devices and shows the available
settings in the printer driver. When you click Auto Detect, options that are installed on the printer will be
listed. You can manually add or remove options.
Note
The Auto Detect function is not available under certain printer conditions.
34
Support tab
3. Driver and Software
3
1
2
4
5
6
Version (1)
Displays the printer driver version.
Web Update (2)
You can check the Brother web site for updated drivers, and automatically download and update the
printer driver on your PC.
Brother Solutions Center (3)
The Brother Solutions Center (http://solutions.brother.com
) is a web site offering information about your
Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for
using your printer.
Print Settings (4)
This will print the pages that show how the internal settings of the printer have been configured.
Print Fonts (5)
This will print the pages that show all the internal fonts of the printer.
Check Setting... (6)
This will show the current settings of the printer driver.
35
3. Driver and Software
Features in the BR-Script (PostScript® 3™ language emulation) printer driver
(For Windows®)
For more information, see the Help text in the printer driver.
Note
®
The screens in this section are based on HL-5270DN with Windows
The screens on your PC may vary depending on the printer model and your operating system.
Device Settings tab
Choose the options you have installed.
XP.
36
3. Driver and Software
Printing Preferences
Note
®
If you are using Windows NT
box by clicking Printing Preferences... in the General tab of the Brother HL-5270DN/HL-5280DW BR-Script3 Properties dialog box.
Layout tab
You can change the layout setting by choosing the settings for Orientation,
PrintonBothSides(Duplex), Page Order and Pages Per Sheet.
4.0, Windows® 2000 or XP, you can access the Printing Preferences dialog
Paper/Quality tab
Choose the Paper Source.
37
Advanced options
3. Driver and Software
1
2
3
a Choose the Paper Size and Copy Count (1).
b Set the Scaling and TrueType Font settings (2).
c You can change settings by choosing the setting in the Printer Features list (3):
Print Quality
Media Type
Job Spooling
Passwprd
Job Name
Toner Save
You can save running costs by turning on the Toner Save, which reduces the print density.
Sleep Time
See Device Options on page 31.
Halftone Screen Lock
BR-Script Level
38
Features in the printer driver (For Macintosh®)
This printer supports Mac OS® 9.1 to 9.2 and Mac OS® X 10.2.4 or greater.
Note
The screens in this section are from Mac OS
on your operating system.
Page Setup
You can set the Paper Size, Orientation and Scale.
®
X 10.4. The screens on your Macintosh® will vary depending
3. Driver and Software
Layout
Set the Pages per Sheet, Layout direction and Border.
Pages per Sheet
Choose how many pages will appear on each side of the paper.
Layout Direction
When you specify the pages per sheet, you can also specify the direction of the layout.
Border
If you want to add a border, use this function.
39
Print Settings
You can change settings by choosing the setting in the Print Settings list:
Basic tab
Resolution
You can change the resolution as follows:
• 300 dpi
• 600 dpi
• HQ 1200
• 1200 dpi
3. Driver and Software
Note
If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower.
Media Type
You can change the media type as follows:
• Plain Paper
• Thin Paper
• Thick Paper
• Thicker Paper
• Bond Paper
• Transparencies
• Envelopes
• Env.Thick
• Env.Thin
• Recycled Paper
Toner Save Mode
You can save running costs by turning on Toner save, which reduces the print density.
Note
• We do not recommend Toner Save for printing Photo or Gray Scale images.
• Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution.
40
3. Driver and Software
Advanced tab
Print Quality
You can change the print quality as follows:
• Brother Photo
This is a photograph mode (gradation priority). Choose this setting for printing photographs that have
continuous gradation. You can represent soft contrasts between various shades of gray.
• Brother Graphics
This is a graphics mode (contrast priority). Choose this setting for printing text and figures, such as
business and presentation documents. You can represent sharp contrasts between shaded areas.
• Generic
®
This is a standard halftone pattern of Mac
the print speed will be faster. Use this mode for Mac
OS X. If you choose this mode for printing text documents,
®
s that have less memory.
Sleep Time
When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode,
the printer acts as though it were turned off. The default setting for timeout is 5 minutes.
Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the
frequency of your printer use. While the printer is in sleep mode, the LCD light is off, but the printer can
still receive data. Receiving a print file or document or pressing one of the buttons will automatically wake
up the printer to start printing.
Status Monitor (For Mac® X 10.2.4 or greater users)
This reports the printer status (any errors that may happen with the printer) when printing. If you would like to
turn the status monitor on, run the BrStatusMonitor.app (from the Macintosh HD (Startup Disk), choose
Library, Printers, Brother, Utilities).
41
3. Driver and Software
Uninstalling the printer driver
You can uninstall the printer driver that you installed with the following steps.
Note
• This is not available if you installed the printer driver from the Windows Add a printer function.
• After uninstalling, we recommend that you restart your computer to remove files that were in use during
the uninstall.
Printer driver for Windows
For Windows® XP
®
a Click the Start button, point to All Programs and then to your printer name.
b Click UnInstall.
c Follow the instructions on the screen.
For Windows
®
95/98/Me/2000 and Windows NT® 4.0
a Click the Start button, point to Programs and then to your printer name.
b Click UnInstall.
c Follow the instructions on the screen.
42
3. Driver and Software
Brother Laser driver for Macintosh
For Mac OS® X 10.2.4 or greater
®
a Disconnect the USB cable between the Macintosh and your printer.
b Restart the Macintosh
®
.
c Log on as an ‘Administrator’.
d Run the Printer Setup Utility
printer you want to remove and remove it by clicking the Delete button.
1
(from the Go menu, choose Applications, Utilities), then choose the
e Drag the HL-MFLPro folder (from the Macintosh HD (Startup Disk), choose Library, Printers,
Brother) into the Trash and then empty the Trash.
f Restart the Macintosh
1
Print Center for Mac OS® X 10.2 users
For Mac OS® 9.1 to 9.2
®
.
a Open the Extensions folder located in the System Folder on the Macintosh HD.
b Drag all these following files in the Extensions folder to the trash.
There may be several USB Print Driver(BRXXX)
endings.
1
The ‘x’ refers to the model of your machine.
c Restart the Macintosh
®
.
1
and BR_PrintMonitor(BXX) 1 extensions with different
d Once the computer has restarted you can then empty the trash.
43
3. Driver and Software
Software
Software for networks
BRAdmin Professional (For Windows®)
The BRAdmin Professional is a utility for managing your Brother network enabled printers that are running
®
under Windows
status of your printer on the network.
BRAdmin Light (For Macintosh® )
The Brother BRAdmin Light software is a Java™ application that is designed for the Apple® Mac OS®X
environment. It supports some of the features of the Windows
BRAdmin Light software, you can change some network settings and update firmware on Brother’s network
ready printers and multifunction devices.
Driver Deployment Wizard (For Windows®)
This installer includes the Windows® printer driver and Brother network port driver (LPR and NetBIOS). If the
administrator installs the printer driver and port driver using this application, the administrator can save the
file to the file server or send the file by e-mail to users. Then, each user just clicks that file to have the printer
driver, port driver, IP address, and so on, automatically copied to their PC.
95/98/Me/2000/XP and Windows NT® 4.0. It allows you to easily configure and check the
®
BRAdmin software. For example, using the
Network Print Software (For Windows®)
This installer includes the port monitors (Peer-to-Peer Printing software). They allow you to print through the
network (LAN) under Windows
®
Web BRAdmin (For Windows®)
The Web BRAdmin is designed to manage all LAN/WAN Brother network connected devices. By installing
1
the Web BRAdmin server utility on a PC running IIS
Web BRAdmin server, which then communicates with the device itself. Unlike the BRAdmin Professional,
®
which is designed for Windows
systems only, the Web BRAdmin server utility can be accessed from any
client PC with a web browser that supports Java 2.
You can download the Web BRAdmin from our web site. Visit us at http://solutions.brother.com
1
Internet Information Server 4.0 or 5.0
Web BRAdmin and Internet Information Server 4.0 are supported by the following operating systems:
Windows NT® 4.0 Server
Web BRAdmin and Internet Information Service 5.0 are supported by the following operating systems:
Windows® 2000 Server
Windows® 2000 Advanced Server
®
Windows
2000 Professional
, administrators with a web browser can connect to the
.
Web BRAdmin and Internet Information Service 5.1 are supported by the following operating systems:
44
3. Driver and Software
Windows® XP Professional
About emulation modes
This printer has the following emulation modes. You can change the setting by using the control panel or a
Web browser.
HP LaserJet Mode
The HP LaserJet mode (or HP mode) is the emulation mode in which this printer supports the PCL6
®
language of the Hewlett-Packard
printer. Using this mode will allow your printer to run at its best with those applications.
BR-Script 3 Mode
BR-Script is an original Brother page description language and a PostScript® language emulation
interpreter. This printer supports level 3. The BR-Script interpreter of this printer allows you to control text
and graphics on pages.
For technical information about PostScript
• Adobe Systems Incorporated. PostScript
Professional, 1999. ISBN: 0-201-37922-8
• Adobe Systems Incorporated. PostScript
1988. ISBN: 0-201-14396-8
• Adobe Systems Incorporated. PostScript
Professional, 1985. ISBN: 0-201-10179-3
LaserJet laser printer. Many applications support this type of laser
®
commands, see the following manuals:
®
Language Reference, 3rd edition. Addison-Wesley
®
Language Program Design. Addison-Wesley Professional,
®
Language Tutorial and Cookbook. Addison-Wesley
EPSON FX-850 and IBM Proprinter XL Mode
The EPSON FX-850 and IBM Proprinter XL modes are the emulation modes that this printer supports to
meet the industry-standard for dot matrix printers. Some applications support these dot matrix printer
emulations. Use these emulation modes so your printer will work well when printing from those types of
applications.
Automatic emulation selection
This printer has an automatic emulation selection feature that is turned on by default. This lets it automatically
change the emulation mode to suit the type of data it receives.
You can change the setting by using the control panel or a Web browser.
The printer can choose from the following combinations:
Setting 1 (default)Setting 2
HP LaserJetHP LaserJet
BR-Script 3BR-Script 3
EPSON FX-850IBM ProPrinter XL
45
3. Driver and Software
Automatic interface selection
This printer has an automatic interface selection feature that is turned on by default. This lets it automatically
change the interface to IEEE 1284 parallel, USB, or Ethernet depending on which interface is receiving data.
When you use the parallel interface, you can turn the high-speed and bi-directional parallel communications
on or off by using the control panel buttons to access PARALLEL in the INTERFACE menu. (See Menu table
on page 56.) Since the default setting is on for the automatic interface selection mode, simply connect the
interface cable to the printer. Always turn off both your computer and printer when connecting or
disconnecting the cable.
Note
This function takes a few seconds to work. If you want to speed up printing, choose the required interface
manually by using the control panel to access SELECT in the INTERFACE menu.
If you typically use only one interface, we recommend that you choose that interface in the INTERFACE menu.
If only one interface is chosen, the printer will allocate the entire input buffer to that interface.
46
4
Control Panel
Control panel
This printer has one liquid crystal display (LCD), seven buttons and one Light Emitting Diode (LED) on the
control panel. The display can show various messages with up to 16 characters in one row. The LED light
shows the current status of the printer.
47
4. Control Panel
Buttons
You can control the basic printer operations and change various printer settings with seven buttons (Go,
Job Cancel, Reprint, +, -, Back, Set).
buttonOperations
GoExit from the control panel menu and reprint settings.
Clear error messages.
Pause and continue printing.
Job CancelStop and cancel the printing job in progress.
ReprintChoose the reprint menu and the number of extra copies (1-999).
+Move forward through menus.
Move forward through the available options.
-Move backward through menus.
Move backward through the available options.
BackGo back one level in the menu structure.
SetChoose the control panel menu.
Set the chosen menus and settings.
Go
Pressing Go will exit the control panel menu and return the printer to the Ready state, however, if there is an
ERROR indication, the control panel will only change when the error is cleared.
You can pause printing by pressing Go. Pressing Go again restarts the print job. During a pause, the printer
is offline.
Note
If the printer is in PAUSE mode and you do not want to print the data left, press Job Cancel. Once the job
has been cancelled, the printer will return to the READY state.
Job Cancel
You can cancel the processing or printing of data by pressing Job Cancel. The LCD shows
JOB CANCELLING until the job is cancelled. After cancelling the job, the printer returns to the READY state.
When the printer is not receiving data or printing, the LCD shows No Data!!! and you cannot cancel the
job.
If you press Job Cancel on the menu, the reprint data will be deleted and the printer will go online.
48
4. Control Panel
Reprint
If you want to reprint a document that has just been printed, press Reprint.
You can reprint when the printer is in the READY or PAUSE state.
For details, see Reprinting documents on page 52.
+ or - button
Moving through menus on the LCD
Pressing the + or - button when the printer is in the Ready state, takes it offline and the LCD will show the
control panel menu.
Press to scroll through the menus and options. Press or keep pressing the button until you see the setting
you want.
Entering numbers
You can enter numbers in two ways. You can press the + or - button to move up or down one number at a
time, or you can hold down the + or - button to move faster. When you see the number you want, press Set.
Back
If you press Back when the printer is online (READY), it goes offline and the LCD returns to the menu.
Pressing Back allows you to return to the previous level from the current menu level.
Back also allows you to choose the previous digit while setting numbers.
When you choose a setting and it does not have an asterisk (Set was not pressed), Back allows you to return
to the previous menu level with the original setting unchanged.
Note
When you press Set to choose a setting, an asterisk appears briefly at the end of the display. Since the
asterisk shows what you have chosen, you can easily see the current settings as you look through the
LCD.
Set
Pressing Set when the printer is in the Ready state takes it offline, and the LCD will show the control panel
menu.
Pressing Set allows you to choose the displayed menu or option. After changing a setting, an asterisk (*)
appears briefly on the right-hand side of the message.
49
4. Control Panel
Data LED
The Data LED is a light which shows the printer status.
LED indicationMeaning
OnData is in the printer memory.
BlinkingReceiving or processing data.
OffNo remaining data in the memory.
LCD
The LCD shows the current printer status. When you use the control panel buttons, the LCD will change.
If there are any problems, the LCD shows the proper error message, maintenance message or call service
message so you will know that you need to take action. For more information about these messages, see
LCD messages on page 92.
Back light
LightMeaning
OffThe printer is off or in sleep status.
Green (General)Ready to print
Printing
Warming up
Job cancelling
Red (Error)There is a problem with the printer.
Orange (Setting)The printer is offline.
Choosing a menu
Setting number of reprints
Pause
50
4. Control Panel
LCD messages
Printer status messages
The following table shows the printer status messages during normal operation:
Printer Status MessageMeaning
IGNORE DATAPrinter is ignoring data processed using PS driver.
JOB CANCELLINGCancelling the job.
Now InitializingThe printer is setting up.
PAUSEThe printer has suspended its operations. Press Go to start the printer again.
PRESS SET TO PRINTPress Set to start printing.
PRINTINGPrinting.
PROCESSINGBusy processing data.
RAM SIZE=XX MBThis printer has XX MB memory.
READYReady to print.
RESET TO FACTORY SETTINGSThe printer settings return to the default settings.
RESET TO USER SETTINGSThe printer settings return to the user settings.
RESOLUTION ADAPTPrinting with reduced resolution.
SELF TESTPerforming self-diagnostics.
SLEEPIn Sleep state.
WARMING UPThe printer is warming up.
COOLING DOWNThe printer is cooling down.
51
4. Control Panel
Reprinting documents
Reprinting from RAM
You can reprint from random access memory (RAM). The reprint data in RAM will be deleted when the printer
is turned off.
When you use RAM to reprint:
a Press Set on the control panel.
b Press the + or - button to choose SETUP. Press Set.
c Press the + or - button to choose RAMDISK SIZE. Press Set.
d The present RAM disk is 0MB. Press the + button to increase the reprint RAM size in increments of 1MB.
e Press Set.
Note
When you increase the RAM size for secure printing, the work area of the printer is decreased and the
printer performance will be reduced. Make sure that you reset the RAM disk size to 0MB after you finish
using secure printing.
We recommend that you add more RAM if you want to be able to print a lot of secure data. (See Installing extra memory on page 71).
Reprinting the last job
You can reprint the data from the last print job without sending it from the computer again.
Note
• If the REPRINT setting is set to OFF on the control panel and you press Reprint, the LCD shows
NO DATA STORED for a short time.
• If you want to cancel reprinting, press Job Cancel.
• If the printer does not have enough memory to spool the print job data, it will only print the last page.
• Pressing the - or + button makes the number of reprint copies decrease or increase. You can choose
between 1 and 999 COPIES.
• For more information about the settings in the printer driver, see Device Options on page 31.
52
4. Control Panel
Reprinting the last job three times
a Make sure that the REPRINT setting is ON by using the control panel buttons to enter the SETUP menu.
Note
If you print with the driver we have supplied with the printer, the settings for Job Spooling in the printer
driver will take priority over the settings made on the control panel. For more information, see Device Options on page 31.
b Press Reprint.
If you wait too long to continue the control panel button operation, the printer leaves the REPRINT setting
automatically.
COPIES=1
c Press the + button twice.
COPIES=3
d Press Set or Reprint.
PRINTING
COPIES=1
h
Note
• If you press Go twice, the printer will leave the REPRINT setting.
• If you want to reprint the data and have pressed Go, the LCD shows PRESS SET TO PRINT. Press Set
or Reprint to start reprinting, or press Go again to cancel the reprint job.
Printing Secure data
Secure data
Secure documents are protected by a password and only those people who know the password will be
able to print the document. The printer will not print the document when you send it for printing. To print
the document, you must use the control panel of the printer (with the password) or connect to the printer
using a web browser. Secure data will be deleted after printing once.
When the area to spool data is full, the earliest data is automatically deleted first. The order of deleting data
is not connected to the order of reprinting.
If you want to delete the spooled data, you can carry out this operation using the control panel or the webbased management application.
Note
• The reprint data will be deleted when the printer is turned off.
• For more information about the settings in the printer driver, see Device Options on page 31.
53
How to print Secure data
a Press Reprint. If there is no data, the LCD shows NO DATA STORED.
LAST JOB
b Press the + or - button to choose SECURE FILE. Press Set.
SECURE FILE
c Press the + or - button to choose the user name. Press Set.
XXXXXX
d Press the + or - button to choose the job. Press Set.
XXXXXX
e Enter your password. Press Set.
PASS NO.=0000
Note
The printer will exit this menu after a time-out period.
f Press Set or Reprint.
If you press Go, the LCD shows PRESS SET TO PRINT.
COPIES=1
PRINTING
h
4. Control Panel
Cancelling the reprint job
If you want to cancel the current reprint job, press Job Cancel. Job Cancel also allows you to cancel a
paused reprint job.
54
4. Control Panel
Using the control panel LCD menu
When you use the Menu buttons (+, -, Set or Back), remember the following basic steps:
If no control panel operations are performed for 30 seconds, the LCD automatically returns to READY.
When you press Set to choose a setting, an asterisk appears at the end of the LCD for a short time. After
that, the LCD returns to the previous menu level.
After changing the status or a setting, pressing Back before you press Set will cause the LCD to return to
the previous menu level with the original settings unchanged.
There are two ways to input numbers. You can press the + or - button to scroll up or down one number at
a time, or you can hold down the + or - button to scroll faster. The blinking number is the one that you can
change.
For example: If you feed paper from the MP tray as a priority, change the MP FIRST setting
to ON as follows.
The default setting is OFF. Turn this setting ON if you want to.
a Press any of the Menu buttons (+, -, Set or Back) to take the printer offline.
READY
INFORMATION
h
b Press the + or - button to choose PAPER.
PAPER
c Press Set to move to the next menu level.
SOURCE
d Press the + or - button to choose MP FIRST.
MP FIRST
e Press Set.
=OFF *
f Press the + button to choose ON.
=ON
g Press Set.
An asterisk * briefly appears at the end of the LCD.
The current setting is shown by an *.
=ON *
55
4. Control Panel
Menu table
There are eight menus. For more information about the selections available in each menu, see the tables
below.
Note
The control panel LCD names for the paper trays are as follows.
• Standard paper tray: TRAY1
• Multi-purpose tray: MP
• Optional lower tray: TRAY2 or TRAY3
INFORMATION
SubmenuMenu SelectionsDescriptions
PRINT SETTINGSPrints the Printer Settings page.
PRINT TESTPrints the test page.
PRINT DEMOPrints the demonstration sheet.
PRINT FILE LISTPrints the list of data saved in the embedded
memory.
PRINT FONTSPrints the font list and samples.
VERSIONSER.NO=#########Shows printer serial number.
ROM VER=####Shows main firmware version.
ROM DATE=##/##/##Shows main firmware date.
NET VER=####Shows network firmware version.
NET DATE=##/##/##Shows network firmware date.
RAM SIZE=###MBShows the size of memory in this printer.
MAINTENANCEPAGE COUNTERShows the current total printed pages.
DRUM COUNTShows the pages printed with drum unit.
REMAIN DRUMShows the pages left to print with drum unit.
REMAIN PF KIT MPShows the pages left to print with PF kit MP.
See Replacing periodic maintenance parts on page
84.
REMAIN PF KIT 1Shows the pages left to print with PF kit 1.
See Replacing periodic maintenance parts on page
84.
REMAIN PF KIT 2Shows the pages left to print with PF kit 2.
See Replacing periodic maintenance parts on page
84.
REMAIN PF KIT 3Shows the pages left to print with PF kit 3.
See Replacing periodic maintenance parts on page
84.
REMAIN FUSERShows the pages left to print with fuser unit.
REMAIN LASERShows the pages left to print with laser unit.
56
4. Control Panel
PAPER
SubmenuOptionsDescriptions
SOURCEAUTO*/MP/TRAY1/TRAY2/TRAY3Chooses the tray that will be used.
PRIORITYMP>T1>T2>T3*/T1>T2>T3>MP/
T1>T2>T3
MP FIRSTON/OFF*Chooses whether to feed paper from the MP tray as
MP SIZEANY*/LETTER/LEGAL/A4...Chooses the size of paper you put in the MP tray.
MP MEDIA FIXOFF*/PLAIN PAPER/THIN PAP
ER...
MANUAL FEEDOFF*/ONChooses whether you want to feed paper manually.
TRAY1 SIZEANY*/LETTER/LEGAL/A4...Chooses the size of paper you loaded in the
TRAY2 SIZEANY*/LETTER/LEGAL/A4...Chooses the size of paper you loaded in the
TRAY3 SIZEANY*/LETTER/LEGAL/A4...Chooses the size of paper you loaded in the
DUPLEXOFF*/ON(LONG BIND)/ON(SHO
RT BIND)
When SOURCE is chosen as AUTO:
Chooses the order in which the printer uses the
paper trays that contain paper of the same size.
a priority.
Chooses the media type of paper you put in the MP
tray. When you choose the media type here (except
OFF), the setting for Media Type selected in the
printer driver will be ignored.
standard paper tray.
optional lower tray.
optional lower tray.
Chooses whether you want to automatically print
on both sides of the paper.
The default settings are shown in Bold with an asterisk.
QUALITY
SubmenuOptionsDescriptions
RESOLUTION300/600*/HQ1200/1200Chooses a print resolution 300, 600 or 1200 dots
per inch or HQ1200 (2400x600 dpi).
TONER SAVEOFF*/ON
DENSITY-6/-5/-4/-3/-2/-1/0*/1/2/3/4/5/6Increases or decreases the print density.
The default settings are shown in Bold with an asterisk.
SETUP
SubmenuMenu SelectionsOptionsDescriptions
LANGUAGEENGLISH*/FRANÇAIS...Changes the LCD language for your
country.
The default settings are shown in Bold with an asterisk.
57
4. Control Panel
SETUP (Continued)
SubmenuMenu SelectionsOptionsDescriptions
PANEL CONTROLLCD DENSITY0*/1Adjusts the density of the LCD.
AUTO ONLINEON*/OFF
BUTTON REPEAT0.1*/0.2/0.3/0.4/0.5/1.0
/1.5/2.0 SEC
MESSAGE SCROLLLEVEL 1*/LEVEL
2.../LEVEL10
POWER SAVE TIME1/2/3/4/5*.../ 240 MINSets the time to return to Power Save
AUTO CONTINUEOFF*/ON
LOCK PANELPASS NO.=###OFF*/ONTurns the lock panel settings ON or
REPRINTON*/OFF
PAGE PROTECTIONAUTO*/OFF/LETTER/A4/LEG
AL
EMULATIONAUTO (EPSON)*/AUTO (I
BM)/HP LASER JET/...
KEEP PCL
OFF*/ON
RAMDISK SIZE0*/1/2... MB
DELETE STORAGESECURE FILEDeletes the data in ROM.
DATA ID (ROM)
MACRO ID (ROM)
FONT ID (ROM)
FORMAT (ROM)Formats the ROM.
Sets the time for the LCD message to
change when holding the + or button at intervals.
Sets the time in seconds that an LCD
message will scroll across the LCD.
From Level 1=0.2 to Level 10=2.0.
mode.
OFF.
The default settings are shown in Bold with an asterisk.
PRINT MENU
SubmenuMenu SelectionsOptionsDescriptions
MEDIA TYPEPLAIN PAPER*/THIN PAP
ER/THICK PAPER/THICKER
PAPER/BOND PAPER/TRAN
SPARENCIES/ENVELOPES/E
NV.THIN/ENV.THICK/RECY
CLED PAPER
The default settings are shown in Bold with an asterisk.
Sets the type of paper.
58
4. Control Panel
PRINT MENU (Continued)
SubmenuMenu SelectionsOptionsDescriptions
PAPERLETTER*/LEGAL/A4*/EXECU
TIVE/COM-10/DL/JIS B5/B
5/A5/B6/A6/MONARCH/C5/A4
LONG/FOLIO/DLL/POST CA
RD/ORGANIZER J/ORGANIZ
ER K/ORGANIZER M/ORGAN
IZER L
COPIES1*/2.../999Sets the number of printed pages.
ORIENTATIONPORTRAIT*/LANDSCAPEThis printer can print pages in portrait
PRINT POSITIONX OFFSET-500/-499.../0*.../+499/
+500
Y OFFSET-500/-499.../0*.../+499/
+500
AUTO FF TIMEOFF*/1/2/3.../99 (sec)
FF SUPPRESSOFF*/ONTurns the feed suppress (PAUSE)
Sets the size of paper.
or landscape orientation.
Moves the print start position (at the
top-left corner of pages) horizontally
up to -500 (left) to +500 (right) dots in
300 dpi.
Moves the print start position (at the
top-left corner of pages) vertically up
to -500 (up) to +500 (down) dots in
300 dpi.
Allows you to print the remaining
data without pressing Go.
setting ON or OFF.
The default settings are shown in Bold with an asterisk.
59
PRINT MENU (Continued)
SubmenuMenu SelectionsOptionsDescriptions
HP LASERJETFONT NO.I000...#### (59)*
FONT PITCH/POINT##.## (10.00/12.00)*
SYMBOL SETPC-8*...Sets the symbol set or the character
set.
TABLE PRINTPrints code table.
AUTO LFOFF*/ONON: CR i CR+LF,OFF: CR i CR
AUTO CROFF*/ONON: LFiLF+CR, FFiFF+CR, or
VT i VT+CR
OFF: LF i LF, FF i FF, or VT i
VT
AUTO WRAPOFF*/ONChooses whether a line feed and
carriage return will happen when the
printer reaches the right margin.
AUTO SKIPOFF*/ONChooses whether a line feed and
carriage return will happen when the
printer position reaches the bottom
margin.
LEFT MARGIN####Sets the left margin at column 0 to 70
columns at 10 cpi.
RIGHT MARGIN####Sets the right margin at column 10 to
80 columns at 10 cpi.
TOP MARGIN####Sets the top margin at a distance
from the top edge of the paper: 0,
0.33, 0.5, 1.0, 1.5 or 2.0. The default
setting is 0.5.
BOTTOM MARGIN####Sets the bottom margin at a distance
from the bottom edge of the paper 0, 0.33, 0.5, 1.0, 1.5 or 2.0. The
default setting is 0.33(None-HP),
0.5(HP).
LINES####Sets the number of lines on each
page from 5 to 128 lines.
4. Control Panel
The default settings are shown in Bold with an asterisk.
60
PRINT MENU (Continued)
SubmenuMenu SelectionsOptionsDescriptions
EPSON FX-850FONT NO.I000...####(59)*
FONT PITCH/POINT##.##(10.00/12.00)*
CHARACTER SETPC-8...(US ASCII)*Sets the symbol set or the character
set.
TABLE PRINTPrints code table.
AUTO LFOFF*/ONON: CR i CR+LF OFF: CR i CR
AUTO MASKOFF*/ON
LEFT MARGIN####Sets the left margin at column 0 to 70
columns at 10 cpi.
RIGHT MARGIN####Sets the right margin at column 10 to
80 columns at 10 cpi.
TOP MARGIN####Sets the top margin at a distance
from the top edge of the paper - 0,
0.33, 0.5, 1.0, 1.5 or 2.0. The default
setting is 0.33.
BOTTOM MARGIN####Sets the bottom margin at a distance
from the bottom edge of the paper 0, 0.33, 0.5, 1.0, 1.5 or 2.0. The
default setting is 0.33.
LINES####Sets the number of lines on each
page from 5 to 128 lines.
4. Control Panel
The default settings are shown in Bold with an asterisk.
61
PRINT MENU (Continued)
SubmenuMenu SelectionsOptionsDescriptions
IBM PROPRINTERFONT NO.I000...####(59)*
FONT PITCH##.##(10.00/12.00)*
CHARACTER SETPC-8...*Sets the symbol set or the character
set.
TABLE PRINTPrints code table.
AUTO LFOFF*/ONON: CR i CR+LF,OFF: CR i CR
AUTO CROFF*/ONON: LFiLF+CR, FFiFF+CR, or
VT i VT+CR
OFF: LF i LF, FF i FF, or VT i
VT
AUTO MASKOFF*/ON
LEFT MARGIN####Sets the left margin at column 0 to 70
columns at 10 cpi.
RIGHT MARGIN####Sets the right margin at column 10 to
80 columns at 10 cpi.
TOP MARGIN####Sets the top margin at a distance
from the top edge of the paper - 0,
0.33, 0.5, 1.0, 1.5 or 2.0. The default
setting is 0.33.
BOTTOM MARGIN####Sets the bottom margin at a distance
from the bottom edge of the paper 0, 0.33, 0.5, 1.0, 1.5 or 2.0. The
default setting is 0.33.
LINES####Sets the number of lines on each
page from 5 to 128 lines.
BR-SCRIPT3ERROR PRINTON*/OFF
CARBON MENUCARBON COPYOFF*/ON/AUTO/PARALLEL
COPIES1.../8
COPY 1 TRAYAUTO/REMAINING/MP TRA
Y/TRAY1/TRAY2/TRAY3
COPY 1 MACRO(ID number)
COPY 2 TRAY...C
OPY 8 TRAY
COPY 2 MACRO...
COPY 8 MACRO
AUTO/REMAINING/MP TRA
Y1/TRAY2
/TRAY3
Appears when printing 2 pages or
more.
(ID number)Appears when printing 2 pages or
more.
4. Control Panel
The default settings are shown in Bold with an asterisk.
62
NETWORK for HL-5270DN users
SubmenuMenu SelectionsOptionsDescriptions
TCP/IPTCP/IP ENABLEON*/OFF
IP ADDRESS=###.###.###.###
(169.254.###.###)*
SUBNET MASK=###.###.###.###
(255.255.0.0)*
1
GATEWAY=###.###.###.###
(0.0.0.0)*
IP BOOT TRIES# (3)
IP METHODAUTO*/STATIC/RARP/BOOTP
/DHCP
APIPAON*/OFFAutomatically allocates the IP
IPV6ON/OFF*
NETBIOS/IPON*/OFF
ENETAUTO*/100B-FD/100B-HD/
10B-FD/10B-HD
FACTORY RESETRestores all network settings of the internal print server to default.
Enter the IP address.
1
Enter the Subnet mask.
Enter the Gateway address.
Chooses the IP method that best
suits your needs.
address from the link-local address
1
range.
Chooses Ethernet link mode.
4. Control Panel
The default settings are shown in Bold with an asterisk.
1
Automatic Private IP Addressing (APIPA) protocol automatically configures an IP address and subnet mask. For more details, see the Network
User's Guide on the CD-ROM.
LIST SSID(Shows a list of available names for the wireless network)
SSID(Shows SSID [uses a maximum of 32 digits and characters 0-9,
a-z and A-Z in ASCII values])
CHANNEL1........11*..14Chooses the channel you use.
AUTHENTICATIONOPEN SYSTEM*/SHARED
KEY/WPA-PSK/LEAP
ENCRYPTIONNONE*/WEP/TKIP/AES/CKIPChooses the encryption
WEP KEY SELECTKEY1*/KEY2/KEY3/KEY4Chooses the WEP key you use.
WEP KEY1 SIZE128(104)BITS*/64(40)B
ITS
WEP KEY1 TYPEASCII*/HEXChooses the input type of WEP
WEP KEY1(Shows the WEP key [uses a maximum of 5 or 13 digits and
characters 0-9, a-z and A-Z in ASCII values, or uses a maximum
of 10 or 26 digits and characters 0-9 and A-F in HEX values])
WEP KEY2 SIZE
WEP KEY2 TYPE
WEP KEY2
WEP KEY3 SIZE
WEP KEY3 TYPE
WEP KEY3
WEP KEY4 SIZE
WEP KEY4 TYPE
WEP KEY4
PASSPHRASE
USER
PASSWORD
APPLYYES*/YES&REPORTApplys the wireless settings.
NETBIOS/IPON*/OFF
SET
Restores wireless network settings of the internal print server to default.
DEFAULT
Restores all network settings of the internal print server to default.
Communication Mode.
Chooses the authentication
methods.
methods.
Sets the size of WEP key1.
key1.
4. Control Panel
The default settings are shown in Bold with an asterisk.
1
Automatic Private IP Addressing (APIPA) protocol automatically configures an IP address and subnet mask. For more details, see the Network
User's Guide on the CD-ROM.
65
4. Control Panel
INTERFACE
SubmenuMenu SelectionsOptionsDescription
SELECTAUTO*/PARALLEL/USB/NETW
ORK
AUTO IF TIME1/2/3/4/5*.../99 (sec)You need to set the time-out period
for the auto interface selection.
INPUT BUFFERLevel 1/2/3*.../15Increases or decreases the input
The default settings are shown in Bold with an asterisk.
RESET MENU
Display ShowsDescription
RESET PRINTERResets the printer and restores all printer settings (including command settings) to settings
you have previously made with the control panel buttons.
FACTORY RESETResets the printer and restores all printer settings (including command settings) to the
default settings.
66
Example of changing the menu setting
Setting IP Address
a Press the + or - button to choose NETWORK (and to display each setting shown below).
INFORMATION
h
NETWORK
b Press Set.
TCP/IP
c Press Set.
TCP/IP ENABLE
d Press the + button.
IP ADDRESS=
e Press Set.
The last digit in the first part of the number is blinking.
192. 0. 0. 192*
4. Control Panel
f Press the + or - button to increase or decrease the number.
Press Set to go to the next number.
123. 0. 0. 192*
g Repeat this process until you have set your IP address.
123. 45. 67. 89
h Press Set to finish the IP address.
An asterisk appears at the end of the LCD.
123. 45. 67. 89*
67
4. Control Panel
Default Settings
Printer default setting
The printer settings have been set at the factory before shipment. They are called default settings (see Menu
table on page 56). Although you can run the printer with these default settings unchanged, you can tailor the
printer with user settings.
Note
Changing the user settings does not affect the default settings. You cannot modify the present default
settings.
The changed user settings can be restored to the default settings with the RESET MENU. See Menu table on
page 56.
Note
• The emulation mode affects the setting.
• The following settings cannot be restored to the default settings with FACTORY RESET in the
RESET MENU: INTERFACE, PAGE PROTECTION, SCALABLE FONT, LOCK PANEL, page counter and local
language for display messages.
•The COPY setting is always restored to the default setting when the printer is turned off and on again.
Network default setting
If you want to reset the print server back to its default settings (resetting all information such as the password
and IP address information), follow these steps:
a Press the + or - button to choose NETWORK. Press Set.
NETWORK
b Press the + or - button to choose FACTORY RESET. Press Set.
FACTORY RESET
c Press Set again.
OK?
68
5
This printer has the following optional accessories. You can increase the capabilities of the printer with these
items.
Lower tray unitDIMM memory
LT-5300
Options
See Lower tray unit (LT-5300) on this
page.
See DIMM on page 70.
Lower tray unit (LT-5300)
Two optional lower trays (Tray 2 or Tray 3) can be installed, and each lower tray can hold up to 250 sheets
2
of 80 g/m
When both optional trays are installed, the printer can hold up to 800 sheets of plain paper. If you want to buy
an optional lower tray unit, call the dealer you bought the printer from.
(21 lb) paper.
For setup, see the User's Guide that we have supplied with the lower tray unit.
69
5. Options
DIMM
The printer has 32 MB of standard memory and one slot for optional memory expansion. You can expand the
memory up to 544 MB by installing dual in-line memory modules (DIMMs).
• For more information, visit the Buffalo Techonology site at http://www.buffalotech.com
• For more information, visit the Techworks web site at http://www.techworks.com
.
.
In general, the DIMM must have the following specifications:
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64, 128, 256 or 512 MB
Height: 31.75 mm (1.25 in.)
Dram Type: SDRAM 2 Bank
SDRAM can be used.
Note
• There might be some DIMMs that will not work with the printer.
• For more information, call the dealer you bought the printer from or Brother Customer Service.
70
5. Options
Installing extra memory
a Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the
printer.
Note
Be sure to turn off the printer power switch before you install or remove the DIMM.
b Remove the DIMM cover.
c Unpack the DIMM and hold it by its edges.
To prevent damage to the printer from static electricity, DO NOT touch the memory chips or the board
surface.
CAUTION
d Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot.
Insert the DIMM diagonally (1), then tilt it toward the interface board until it click into place (2).
1
2
71
5. Options
e Put the DIMM cover back on.
f Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch.
Note
To make sure that you have installed the DIMM properly, you can print the printer settings page that shows
the current memory size. See Menu table on page 56.
72
6
Routine Maintenance
You will need to replace certain parts and clean the printer regularly.
WARNING
When you replace certain parts or clean the inside of the printer, remember the following:
• If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the
clothes in cold water to avoid stains.
• Be careful not to inhale toner.
• After you have just used the printer, some internal parts of the printer will be extremely hot. When you
open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the
illustration.
Replacing the consumable items
You will need to replace the consumable items regularly. When the time comes to replace consumable items,
the following messages will appear on the LCD.
TONER LOW
(Appears at intervals.) See TONER LOW Message on page 74.
TONER LIFE END
See TONER LIFE END message on page 74.
DRUM NEAR END
See DRUM NEAR END message on page 80.
Note
These instructions are also included in Improving the print quality on page 105.
73
6. Routine Maintenance
Consumables
Toner CartridgeDrum Unit
See Toner cartridge on page 74.See Drum unit on page 80.
Toner cartridge
A new toner cartridge can print approximately 3,500 (standard cartridge) or approximately 7,000 (high yield
cartridge) A4 or Letter size single-sided pages at 5% coverage.
Note
• The amount of toner used varies according to what is printed on the page and the print density setting.
• If you change the print density setting for lighter or darker printing, the amount of toner used will change.
• Wait to unpack the toner cartridge until immediately before you put it into the printer.
TONER LOW Message
(Appears at intervals.)
TONER LOW
If the LCD shows TONER LOW, the printer has nearly run out of toner. Buy a new toner cartridge and have it
ready before you get a TONER LIFE END message. To replace the toner cartridge, see Replacing the toner cartridge on page 75.
TONER LIFE END message
TONER LIFE END
If the LCD shows TONER LIFE END, the printer has run out of toner or the toner is not evenly distributed
inside the cartridge.
In both situations, the printer will stop printing until a new toner cartridge has been put into the printer.
TONER LIFE END can only be cleared by putting a new toner cartridge into the drum unit.
74
6. Routine Maintenance
Replacing the toner cartridge
Note
• To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When
you want to buy toner cartridges, call the dealer you bought the printer from or Brother Customer Service.
• We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 85.
a Press the front cover release button and then open the front cover.
b Take out the drum unit and toner cartridge assembly.
CAUTION
We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or
cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the
illustration.
75
c Push down the blue lock lever and take the toner cartridge out of the drum unit.
6. Routine Maintenance
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold
water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
CAUTION
Note
• Be sure to seal up the toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge.
• Discard the used toner cartridge according to local regulations, keeping it separate from domestic waste.
If you have questions, call your local waste disposal office.
d Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to
side five or six times to spread the toner evenly inside the cartridge.
76
6. Routine Maintenance
CAUTION
Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are
left unpacked for a long time the toner life will be shortened.
If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent
any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.
For USA and Canada
Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also
CAUTION
strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges. Use
or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause
damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not
apply to any problem that is caused by the use of unauthorized third party toner and/or cartridges. To protect
your investment and obtain premium performance from the Brother machine, we strongly recommend the
use of genuine Brother supplies.
For UK and other countries
Brother machines are designed to work with toner of a particular specification and will work to a level of
CAUTION
optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee
this optimum performance if toner or toner cartridges of other specifications are used. Brother does not
therefore recommend the use of cartridges other than genuine Brother branded cartridges with this
machine.
If damage is caused to the drum unit or other part of this machine as a result of using other manufacturer’s
products with this machine, any repairs required as a result may not be covered by the warranty.
77
6. Routine Maintenance
e Pull off the protective cover.
f Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in
properly, the lock lever will lift automatically.
CAUTION
Make sure that you put in the toner cartridge properly or it may separate from the drum unit.
g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left
to right several times.
1
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
CAUTION
78
6. Routine Maintenance
h Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
79
6. Routine Maintenance
Drum unit
A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at 5% coverage.
Note
• There are many factors that determine the actual drum life, such as the temperature, humidity, type of
paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the average
drum life is estimated at approximately 25,000 pages. The actual number of pages that your drum will print
may be significantly less than this estimate. Because we have no control over the many factors that
determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by
your drum.
• For best performance, use only genuine Brother toner. The printer should be used only in a clean, dustfree environment with adequate ventilation.
• Printing with a third-party drum unit may reduce not only the print quality but also the quality and life of the
printer itself. Warranty coverage does not apply to problems caused by the use of a third-party drum unit.
DRUM NEAR END message
DRUM NEAR END
If the LCD shows DRUM NEAR END, it means the drum unit is near the end of its life. We recommend that
you replace the drum unit with a new one before there is a noticeable deterioration in the print quality.
Replacing the drum unit
While removing the drum unit, handle it carefully because it may contain toner.
Every time you replace the drum unit, clean the inside of the printer. See Cleaning on page 85.
When you replace the drum unit with a new one, you need to reset the drum counter by completing the
following steps:
a Press the front cover release button and then open the front cover.
CAUTION
80
6. Routine Maintenance
b Hold down Go until the message DRUM CLEAR is displayed on the LCD, then release Go.
>>>>
Improper Setup
Do not reset the drum counter when you replace only the toner cartridge.
c Take out the drum unit and toner cartridge assembly.
CAUTION
We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or
cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the
illustration.
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d Push down the blue lock lever and take the toner cartridge out of the drum unit.
6. Routine Maintenance
CAUTION
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold
water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Note
• Be sure to seal up the drum unit tightly in a bag so that toner powder does not spill out of the unit.
• Discard the used drum unit according to local regulations, keeping it separate from domestic waste. If you
have questions, call your local waste disposal office.
e Unpack the new drum unit.
CAUTION
Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or
room light may damage the drum unit.
82
6. Routine Maintenance
f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge
in properly, the blue lock lever will lift automatically.
CAUTION
Make sure that you put in the toner cartridge properly, or it may separate from the drum unit.
g Put the drum unit and toner cartridge assembly back in the printer.
h Close the front cover.
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6. Routine Maintenance
Replacing periodic maintenance parts
You need to replace the periodic maintenance parts regularly to maintain print quality. You should replace
the parts listed below after printing the following number of pages.
Paper feeding kit for MP tray means the paper pick up roller and the separation plate.
2
Paper feeding kit for Tray 1, Tray 2 and Tray 3 means the paper feed roller, separation roller, separation pad and separation pad spring.
3
At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and paper you use.
1
100,000 pages
2
2
2
100,000 pages
100,000 pages
100,000 pages
100,000 pages
100,000 pages
3
3
3
3
3
3
Call Brother Customer Service
Call Brother Customer Service
Call Brother Customer Service
Call Brother Customer Service
Call Brother Customer Service
Call Brother Customer Service
84
6. Routine Maintenance
Cleaning
Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner
cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with
toner, clean the inside of the printer with a dry, lint-free cloth.
Cleaning the outside of the printer
CAUTION
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of
the printer.
DO NOT use cleaning materials that contain ammonia.
a Turn off the printer power switch and then unplug the printer.
b Pull the paper tray completely out of the printer.
85
c Wipe the outside of the printer with a dry, lint-free cloth to remove dust.
d Remove anything that is stuck inside the paper tray.
e Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust.
6. Routine Maintenance
f Put the paper tray back in the printer.
g Plug the printer back in, and then turn on the power switch.
Cleaning the inside of the printer
a Turn off the printer power switch and then unplug the printer.
86
b Press the front cover release button and then open the front cover.
c Take out the drum unit and toner cartridge assembly.
6. Routine Maintenance
HOT SURFACE
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the
printer to cool down before you touch the internal parts of the printer.
CAUTION
We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or
cloth in case you accidentally spill or scatter toner.
87
6. Routine Maintenance
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold
water at once.
To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the
illustration.
d Wipe the scanner window with a dry, lint-free cloth.
e Put the drum unit and toner cartridge assembly back in the printer.
f Close the front cover.
g Plug the printer back in, and then turn on the power switch.
88
Cleaning the corona wire
If you have print quality problems, clean the corona wire as follows:
a Press the front cover release button and then open the front cover.
6. Routine Maintenance
b Take out the drum unit and toner cartridge assembly.
CAUTION
We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or
cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the
illustration.
89
6. Routine Maintenance
c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left
to right several times.
1
CAUTION
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
d Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
90
7
You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting
Identifying your problem
First, check the following:
The AC power cord is connected properly and the printer is turned on.
All of the protective parts have been removed.
The toner cartridge and drum unit are installed properly.
The front and back covers are fully closed.
Paper is inserted properly in the paper tray.
The interface cable is securely connected to the printer and the computer.
The correct driver for the printer has been chosen and is installed.
The PC is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
LCD Messages
See LCD messages on page 92.
Printer printed an Error Message
See Error message printout on page 94.
Paper handling
See Paper handling on page 95 and Paper jams and how to clear them on page 96.
Other problems
See Other problems on page 112.
Pages are printed, but there are problems with:
Print quality
See Improving the print quality on page 105.
Printout is incorrect
See Solving print problems on page 111.
91
7. Troubleshooting
LCD messages
If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the
resulting message on the LCD to alert you. Use the table below to identify and clear the error message. If you
cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service.
Note
The LCD names for the paper trays are as follows.
• Standard paper tray: TRAY1
• Multi-purpose tray: MP
• Optional Lower tray: TRAY2 or TRAY3
Error message
Error messageAction
BUFFER ERRORCheck the Interface settings.
CARTRIDGE ERRORTake out the drum unit assembly and put it back into the printer again.
DIMM ERRORRe-install the DIMM correctly.Turn off the printer. Wait a few seconds, and then turn it on
again. If this error message appears again, replace the DIMM with a new one.
DOWNLOAD FULLAdd more memory. See Installing extra memory on page 71.
DUPLEX DISABLEDClose the back cover of the printer and put the duplex tray back in.
DUST ON DRUMOpen the front cover. Take out the drum unit and toner cartridge assembly. Gently slide the
blue tab of the drum unit across several times.
FONT FULLAdd more memory. See Installing extra memory on page 71.
FRONT COVER OPENClose the front cover of the printer.
FUSER COVER OPENClose the fuser cover located behind the back cover of the printer.
JAM XXXCarefully pull out the jammed paper from the area shown in Paper jams and how to clear
them on page 96.
MANUAL FEEDPut the same size of paper in the MP tray as is shown on the LCD. If the printer is 'paused',
press Go.
MEMORY FULLAdd more memory. See Installing extra memory on page 71 and Solving print problems on
page 111.
NO PAPERPut paper in the empty tray. If the error was not cleared when you put paper in the tray,
match the size of the paper that you selected in the application with the TRAY SIZE or set
the TRAY SIZE to ANY using the control panel.
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