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HL-2595DW
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Setup Guide
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Setup Guide
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User's Guide
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Brother HL-2595DW User's Guide

Online User's Guide
HL-2595DW
!CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference.
© 2018 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents

Table of Contents

Before You Use Your Brother Machine ............................................................................................... 1
Introduction to Your Brother Machine................................................................................................. 5
Uninstall the Brother Software and Drivers (Windows) ...................................................................... 11
Paper Handling.................................................................................................................................... 12
Load and Print Using the Paper Tray ................................................................................................. 14
Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 17
Change the Paper Size and Paper Type............................................................................................ 25
Change the Check Paper Size Setting............................................................................................... 26
Print ...................................................................................................................................................... 30
Print a Document (Windows).............................................................................................................. 32
Print Settings (Windows) .................................................................................................................... 34
Change the Default Print Settings (Windows) .................................................................................... 38
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation)
(Windows) .......................................................................................................................................... 39
Monitor the Status of the Machine from Your Computer (Windows) .................................................. 40
Print a Document (Mac) ..................................................................................................................... 42
Print Options (Mac) ............................................................................................................................ 43
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 48
Network ................................................................................................................................................ 51
Learn about Network Management Software and Utilities ................................................................. 54
Before Configuring Your Brother Machine for a Wireless Network..................................................... 56
Configure Your Machine for a Wireless Network................................................................................57
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 58
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 59
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 62
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Home > Table of Contents
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast .......................... 64
Use Wi-Fi Direct®............................................................................................................................... 66
Advanced Network Features........................................................................................................................75
Print the Network Configuration Report.............................................................................................. 76
Print the WLAN Report....................................................................................................................... 77
Technical Information for Advanced Users................................................................................................... 80
Reset the Network Settings to the Factory Settings........................................................................... 81
Security ................................................................................................................................................ 82
Lock the Machine Settings ........................................................................................................................... 83
Setting Lock Overview........................................................................................................................ 84
Network Security Features...........................................................................................................................88
Before Using Network Security Features ........................................................................................... 89
Manage Your Network Machine Securely Using SSL/TLS.................................................................90
Send an Email Securely ................................................................................................................... 123
Mobile................................................................................................................................................. 128
AirPrint .......................................................................................................................................................129
AirPrint Overview.............................................................................................................................. 130
Before Using AirPrint........................................................................................................................ 131
Print Using AirPrint ........................................................................................................................... 134
Mobile Printing for Windows....................................................................................................................... 138
Mopria® Print Service................................................................................................................................. 139
Brother iPrint&Scan for Windows and Mac.................................................................................... 142
Troubleshooting................................................................................................................................ 144
Paper is Jammed in the Paper Tray................................................................................................. 150
Paper is Jammed in the MP tray ...................................................................................................... 151
Paper is Jammed in the Back of the Machine .................................................................................. 152
Paper is Jammed inside the Machine .............................................................................................. 154
Paper is Jammed in the 2-sided Tray............................................................................................... 156
Error Messages ................................................................................................................................ 167
Where Can I Find My Brother Machine's Network Settings? ........................................................... 168
I Cannot Complete the Wireless Network Setup Configuration........................................................ 169
Use the Network Connection Repair Tool (Windows) ...................................................................... 171
My Brother Machine Cannot Print over the Network ........................................................................ 172
I Want to Check that My Network Devices are Working Correctly ................................................... 174
Check the Serial Number ................................................................................................................. 178
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Home > Table of Contents
Check the Firmware Version ............................................................................................................ 179
Reset Functions Overview ............................................................................................................... 180
Reset Your Brother Machine ............................................................................................................ 181
Routine Maintenance ........................................................................................................................ 182
Replace the Toner Cartridge ............................................................................................................ 185
Replace the Drum Unit ..................................................................................................................... 188
Clean the Corona Wire..................................................................................................................... 192
Clean the Drum Unit Using Drum Dot Print...................................................................................... 193
Clean the Paper Pick-up Rollers ...................................................................................................... 196
Machine Settings............................................................................................................................... 199
General Settings............................................................................................................................... 201
Menu Table (for LCD Models) .......................................................................................................... 208
Change Machine Settings Using Web Based Management ............................................................ 216
Appendix............................................................................................................................................ 220
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Home > Before You Use Your Brother Machine

Before You Use Your Brother Machine

• Definitions of Notes
• Trademarks
• Important Note
1
Home > Before You Use Your Brother Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Courier New font identifies messages shown on the machine's LCD.
Related Information
• Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Trademarks

Trademarks

BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the United States and other countries.
macOS is a trademark of Apple Inc.
App Store is a service mark of Apple Inc.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
• Before You Use Your Brother Machine
3
Home > Before You Use Your Brother Machine > Important Note

Important Note

• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
• Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
• Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
• Unless otherwise specified, the screens in this manual are from Windows 7 and macOS v10.10.5. Screens on your computer may vary depending on your operating system.
• The contents of this guide and the specifications of this product are subject to change without notice.
Related Information
• Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine

Introduction to Your Brother Machine

• Control Panel Overview
• Status Messages
• Access Brother Utilities (Windows)
5
Home > Introduction to Your Brother Machine > Control Panel Overview
0 Max

Control Panel Overview

The control panel will vary depending on your model.
1. LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine.
Wireless Models:
A four-level indicator shows the wireless signal strength if you are using a wireless connection.
2. Power On/Off Button
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding
. The LCD displays [Shutting Down] for a few
seconds before going off.
3. Network Buttons
WiFi
Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
4. Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to the previous menu level.
Back
• Press to go back one level in the menu.
• Press to select the previous digit when setting numbers.
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a or b ( + or -)
• Press to scroll through menus and options.
• Press to enter a number or to increase or decrease the number. Press and hold down a or b to scroll faster. When you see the number you want, press OK.
5. Go Button
• Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
• Press to print any data remaining in the machine's memory.
• Press to select the displayed option. After you change a setting, the machine returns to Ready mode.
• Press and hold Go for about two seconds to cancel a print job.
6. Near Field Communication (NFC) (available only for certain models)
If your Android™ device supports the NFC feature, you can print from your mobile device by touching it to the NFC symbol on the control panel.
Related Information
• Introduction to Your Brother Machine
7
Home > Introduction to Your Brother Machine > Status Messages

Status Messages

LCD language is not available for Chinese. Read the following explanation for your reference.
Machine Status Message Meaning
Cooling Down
Cancel Printing
Ignore Data
Please Wait
Printing
Ready
Sleep
Deep Sleep
The machine is cooling down. Wait for a few seconds until the inside of the machine has cooled down.
The machine is cancelling the job.
The machine is ignoring data processed using the PS driver.
The machine is warming up.
The machine is printing.
The machine is ready to print.
In Sleep Mode (Power Save Mode), the machine acts as if it is turned off, but it can still receive data. Receiving a print job will wake the machine and it will start printing.
In Deep Sleep Mode (lower power consumption than Sleep Mode), the machine acts as if it is turned off, but it can still receive data. If the machine does not receive data for a certain length of time while it is in Sleep Mode, it enters Deep Sleep Mode. Receiving a print job will wake the machine and it will start printing.
Related Information
• Introduction to Your Brother Machine
8
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows)

Access Brother Utilities (Windows)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
• (Windows 7, Windows Server 2008 and Windows Server 2008 R2)
Click
• (Windows 8 and Windows Server 2012)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
• (Windows 8.1 and Windows Server 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
• (Windows 10 and Windows Server 2016)
Click
2. Select your machine (where XXXX is the name of your model).
(Start) > All Programs > Brother > Brother Utilities.
> Brother > Brother Utilities.
(if you are using a touch-
3. Choose the operation you want to use.
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Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows)
10
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) > Uninstall the Brother
Software and Drivers (Windows)

Uninstall the Brother Software and Drivers (Windows)

1. Do one of the following:
• (Windows 7, Windows Server 2008 and Windows Server 2008 R2)
Click
• (Windows 8 and Windows Server 2012)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
• (Windows 8.1 and Windows Server 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
• (Windows 10 and Windows Server 2016)
Click
2. Select your model from the drop-down list (if it is not already selected).
3. Click Tools in the left navigation bar.
• If the Software Update Notification icon is visible, select it, and then click Check now > Check for Software Updates > Update. Follow the on-screen instructions.
• If the Software Update Notification icon is not visible, go to the next step.
4. Click Uninstall in the Tools section of Brother Utilities.
Follow the instructions in the dialog box to uninstall the software and drivers.
(Start) > All Programs > Brother > Brother Utilities.
(if you are using a touch-
> Brother > Brother Utilities.
Related Information
• Access Brother Utilities (Windows)
11
Home > Paper Handling

Paper Handling

• Load Paper
• Paper Settings
• Unprintable Area
• Recommended Print Media
• Using Special Paper
12
Home > Paper Handling > Load Paper

Load Paper

• Load and Print Using the Paper Tray
• Load and Print Using the Multi‑purpose Tray (MP Tray)
13
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray

Load and Print Using the Paper Tray

• Load Paper in the Paper Tray
14
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper
Tray
Load Paper in the Paper Tray
• If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.
• When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper.
Press the green release levers to slide the paper guides.
3. Fan the stack of paper well.
4. Load paper in the paper tray with the printing surface face down.
5. Make sure the paper is below the maximum paper mark (b b b).
Overfilling the paper tray will cause paper jams.
6. Slowly push the paper tray completely into the machine.
7. Lift the support flap to prevent paper from sliding off the output tray.
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Related Information
• Load and Print Using the Paper Tray
16
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray)

Load and Print Using the Multi‑purpose Tray (MP Tray)

You can load thin paper, thick paper, recycled paper, bond paper, labels, up to 30 sheets of plain paper, or up to 2 envelopes in the MP tray.
• Load Paper in the Multi‑purpose Tray (MP Tray)
• Load and Print Labels Using the MP Tray
• Load and Print Envelopes Using the MP Tray
• Printing Problems
• Error and Maintenance Messages
17
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load
1
1
1
Paper in the Multi‑purpose Tray (MP Tray)
Load Paper in the Multi‑purpose Tray (MP Tray)
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
Acceptable paper types:
• Plain Paper
• Thin Paper
• Thick Paper
• Recycled Paper
• Bond
1. Lift the support flap to prevent paper from sliding off the face down output tray.
2. Open the MP tray and lower it gently.
When using paper smaller than A6/A5 (Long Edge), you can skip the next step.
3. Pull out the MP tray support (1).
When using Legal or Folio size paper, pull out the paper support (1).
4. Slide the MP tray paper guides to fit the width of the paper you are using.
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5. Load paper with the printing surface face up in the MP tray.
• Make sure the paper is below the maximum paper mark (1).
Related Information
• Load and Print Using the Multi‑purpose Tray (MP Tray)
19
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load
1
1
and Print Labels Using the MP Tray
Load and Print Labels Using the MP Tray
When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on labels.
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
1. Open the machine's back cover (the face up output tray).
2. On the front of the machine, open the MP tray and lower it gently.
When using paper smaller than A6/A5 (Long Edge), you can skip the next step.
3. Pull out the MP tray support (1).
When using Legal or Folio size paper, pull out the paper support (1).
4. Slide the MP tray paper guides to fit the width of the paper you are using.
5. Load paper with the printing surface face up in the MP tray.
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• Make sure the paper is below the maximum paper mark (1).
6. Change your print preferences in the Print screen before sending the print job from your computer.
7. Send your print job to the machine.
8. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Using the Multi‑purpose Tray (MP Tray)
21
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load
1
and Print Envelopes Using the MP Tray
Load and Print Envelopes Using the MP Tray
You can load up to two envelopes in the MP tray.
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
1. Open the machine's back cover (the face up output tray).
2. Pull down the two green levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the MP tray and lower it gently.
4. Pull out the MP tray support (1).
5. Slide the MP tray paper guides to fit the width of the envelopes that you are using.
6. Load paper with the printing surface face up in the MP tray.
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• Load up to two envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than two envelopes may cause paper jams.
7. Change your print preferences in the Print dialog box before sending the print job from your computer.
Settings Options for Envelopes
Paper Size Com-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
8. Send your print job to the machine.
9. When you have finished printing, return the two green levers you adjusted in the earlier step back to their original positions.
10. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Using the Multi‑purpose Tray (MP Tray)
23
Home > Paper Handling > Paper Settings

Paper Settings

• Change the Paper Size and Paper Type
• Change the Check Paper Size Setting
24
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type

Change the Paper Size and Paper Type

When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.
1. Press a or b to display the [General Setup] option, and then press OK.
2. Press a or b to display the [Tray Setting] option, and then press OK.
3. Press a or b to display the [Paper Type] option, and then press OK.
4. Press a or b to display the paper type you want, and then press OK.
5. Press a or b to display the [Paper Size] option, and then press OK.
6. Press a or b to display the paper size you want, and then press Go.
Related Information
• Paper Settings
25
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting

Change the Check Paper Size Setting

When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type.
The default setting is On.
1. Press a or b to display the [General Setup] option, and then press OK.
2. Press a or b to select the [Tray Setting] option, and then press OK.
3. Press a or b to select the [Check Size] option, and then press OK.
4. Press a or b to select the [On] or [Off] option, and then press Go.
Related Information
• Paper Settings
26
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