Trademarks:
The brother logo is a registered trademark of Brother Industries, Ltd.
Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other
countries, and True Type is a trademark of Apple computer, Inc.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson
Corporation.
Hewlett Packard is a registered trademark and HP Laser Jet is a trademark of Hewlett Packard
Company.
IBM, IBM PC and Proprinter are registered trademarks of International Business Machines
Corporation.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries.
PREFACE
This service manual contains basic information required for after-sales service of the color laser
printer (here-in-after referred to as "this machine" or "the printer"). This information is vital to the
service technician to maintain the high printing quality and performance of the printer.
This service manual covers the HL-2400C color laser printer.
This manual consists of the following chapters:
CHAPTER I :OUTLINE OF PRODUCT
Features, parts names, internal structure, and description of the control panel.
CHAPTER II :SPECIFICATIONS
Specifications, etc.
CHAPTER III :INSTALLATION
Installation conditions and installation procedures.
CHAPTER IV :STRUCTURE OF SYSTEM COMPONENTS
Basic operation of the mechanical system, the electrical system and the electrical
circuits and their timing information.
CHAPTER V :CONTROL PANEL OPERATION
Operation and setting procedures on the control panel.
CHAPTER VI :PERIODIC MAINTENANCE
Description of periodic maintenance parts, and procedures for periodic
replacement and cleaning.
CHAPTER VII : DISASSEMBLY
Procedures for replacement of the mechanical system parts.
CHAPTER VIII : TROUBLESHOOTING
Description of error messages on the control panel, troubleshooting image
failure, etc.
APPENDICES :SERIAL NO. DESCRIPTIONS, ETC.
Information in this manual is subject to change due to improvement or re-design of the product. All
relevant information in such cases will be supplied in service information bulletins (Technical
Information).
A thorough understanding of this printer, based on information in this service manual and service
information bulletins, is required for maintaining its print quality performance and for improving the
practical ability to find the cause of problems.
CONTENTS
CHAPTER I PRODUCT OUTLINE.................................................... I
This printer is certified as a Class I laser product under the U.S. Department of Health and
Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of
user operation.
FDA REGULATIONS (FOR 110-120 V MODEL ONLY)
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products
manufactured on and after August 2, 1976. Compliance is mandatory for products
marketed in the United States. One of the following labels on the back of the printer
indicates compliance with the FDA regulations and must be attached to laser products
marketed in the United States.
Caution
Use of controls, adjustments or performance of procedures other than those specified in
this manual may result in hazardous radiation exposure.
i
IEC 825 SPECIFICATION (FOR 220-240 V MODEL ONLY)
This printer is a Class 1 laser product as defined in IEC 825 specifications. The label
shown below is attached in countries where required.
CLASS 1LASER PRODUCT
APPAREIL Å LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner
Unit. The Scanner Unit should not be opened under any circumstances.
Caution
Use of controls, adjustments or performance of procedures other than those specified in
this manual may result in hazardous radiation exposure.
The following caution label is attached near the scanner unit.
5mW
780nm-800nm
DANGERVORSICHT
DANGERPELIGRO-
INVISIBLE LASER RADIATION WHEN OPEN.
AVOID DIRECT EXPOSURE TO BEAM.
UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG
-
GEÖFFNET UND SICHERHEITSVERRIEGELUNG
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.
RAYON LASER INVISIBLE LORS DE L’OUVER TURE.
EVITER L’EXPOSITION DIRECTE.
RADIACION LASER INVISIBLE AL ABRIR. EVITAR
LA EXPOSICION DIRECTA AL HAZ.
MAS
For Finland and Sweden
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa
altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats,
kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass
1.
ii
SAFETY INSTRUCTIONS
SAFETY PRINCIPLE
1) Before starting any operations, read this manual thoroughly. Especially read the safety
instructions in this section carefully and ensure that you understand the contents.
2) Perform all the operations by following the procedures described in this manual. Follow
all the cautions and warnings set out in the procedures and on safety labels affixed to
the machine. Failure to do so may result in human injury or equipment damage.
3) Perform only the procedures explained in this manual. Refrain from opening or touching
any portions that are not related to your required operation(s).
4) Repair and replacement of parts should be performed by trained and qualified persons
only. Operators should not attempt to do such repair or replacement work.
5) It must be appreciated that the above-mentioned cautions and warnings do not cover
everything because it is impossible to evaluate all the circumstances of repair
situations.
SPECIAL SAFETY INFORMATION
Introductory Information
Cautions and warnings are made clear by following the ‘Safety Alert Symbols’ or ‘Signal
Words’ such as DANGER, WARNING and CAUTION.
<SAFETY ALERT SYMBOL>
This is the safety alert. When you find this symbol placed on the equipment or marked in
this manual, be aware of the potential of human injuries. Follow the recommended
precautions and safety operation practices.
<Understanding Signal Words>
DANGER is used to indicate the presence of a hazard which will cause severe human
injuries or a fatal accident if the warning is ignored.
WARNING is used to indicate the presence of a hazard or unsafe practices which may
cause severe human injuries or a fatal accident if the warning is ignored.
CAUTION is used to indicate the presence of a hazard or unsafe practices which may
cause minor human injuries if the warning is ignored. CAUTION also calls your attention to
safety messages in this manual.
<Follow Safely Instructions>
Carefully read all the safety messages set out in this manual and also in the safety warning
signs placed on the equipment. In this manual, the safety instructions (safety alert symbols
and signal words) are enclosed in a rectangular enclosure to bring them to your attention.
Keep the safety signs on the equipment in good condition and ensure none are missing or
damaged. Replace the safety signs if unreadable or damaged. Learn how to operate the
equipment and how to use the controls properly. Do not let anyone operate this equipment
without following the instructions. Keep the equipment in proper working condition.
Unauthorized modification to the equipment may impair the function & safety and affect the
life of the equipment.
Listed below are the various kinds of “WARNING” messages contained in this manual.
iii
WARNING
HAZARDOUS VOLTAGE
May cause serious injuries or fatal accidents. Voltage is now applied from
the power supply of printer. There is a danger of electrical shock if you
touch the active area inside the printer.
Be sure to turn the power supply switch OFF and pull the plug out from the
power outlet before starting maintenance work on the printer.
WARNING
HARMFUL OZONE GAS
Inhalation of an excessive amount of ozone gas may adversely affect the
respiratory organs.
An Ozone Filter is fitted to this printer to reduce the exhausted ozone. This
filter must be replaced with a new filter periodically in accordance with the
manual supplied with the printer.
WARNING
HOT SURFACE
The Fusing Unit reaches a temperature of approx.160°C and adjacent
parts are also very hot.
When you need to change the cleaning pad or remove jammed paper, wait
about 20 minutes after opening the paper exit unit to allow the unit to cool
down.
CAUTION
ROTATING PARTS
Be aware of the potential danger of various rollers and take care not to get
your fingers or hand caught into the machine, this can cause serious
injuries. Note that the exit roller that ejects the printed paper is rotating
while printing.
Be careful not to get your hair, fingers, hands, sleeve or necktie caught in
the machine while operating the machine.
iv
CAUTION
HAZARDOUS POWDER
Toner is a fine powder which can cause a powder explosion if disposed of
into a fire. Under no circumstances dispose of toner into a fire.
CAUTION
HAZARDOUS POWDER
Toner is a fine powder which may cause irritation to the eyes and
respiratory organs if inhaled.
Handle the toner cartridge, waste toner pack and developing unit carefully
so as not to spill the toner.
CAUTION
POWER CORDS & PLUGS
This printer is equipped with a 3-wire power cord fitted with a 3-pronged
plug (bi-polar plug with grounding) for the user’s safety.
Use these power cords in conjunction with a properly grounded electrical
outlet to avoid an electrical shock.
CAUTION
SAFETY INTERLOCK
The front cover, paper exit unit and transfer unit of this printer have
electrical safety interlocks to turn the power off whenever they are opened.
Do not attempt to circumvent these safety interlocks.
v
<Label Location>
1
3
2
1. Hot Caution Label
2. Laser Caution Label
3. Rating Label(For US)
WARNINGWARNUNG
Hot surface.
Avoid contact.
MODEL HL-C1
SER. NO.
120V ~ 50/60Hz 8.0A
BROTHER INDUSTRIES, LTD.
Heiße oberfiäche.
Bei beseitigung.
DANGERVORSICHT
-
DANGERPELIGRO-
U52492L7H111101
BROTHER PRINTER HL SERIES COVERED
BY ONE OR MORE FOLLOWING PATENTS:
INVISIBLE LASER RADIATION WHEN OPEN.
AVOID DIRECT EXPOSURE TO BEAM.
UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG
GEÖFFNET UND SICHERHEITSVERRIEGELUNG
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.
RAYON LASER INVISIBLE LORS DE L’OUVER TURE.
EVITER L’EXPOSITION DIRECTE.
RADIACION LASER INVISIBLE AL ABRIR. EVITAR
LA EXPOSICION DIRECTA AL HAZ.
MAS
CLASS 1 LASER PRODUCT
APPAREIL Å LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
MADE IN JAPAN
MANUFACTURED;
BROTHER INDUSTRIES, LTD.
15-1, Naeshiro - cho, Mizuho - ku, Nagoya 467, Japan.
This product complies with FDA radiation
performance standards, 21 CFR Subchapter J.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions : (1) This device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
NOVEMBER 1997
FCC ID : B3QHLC1
HTJ
(For Europe)
MODEL HL-C1
SER. NO.
E52619L7H111101
220V-240V~ 50/60Hz 4.0A
BROTHER INDUSTRIES, LTD.
vi
ProductSafety
TOV
CLASS 1 LASER PRODUCT
APPAREIL Å LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
ACN 001 393 835
MADE IN JAPAN
SHIPMENT OF THE PRINTER
If for any reason you must ship the printer, carefully package the printer to avoid any
damage during transit. It is recommended that you save and use the original packaging.
The printer should also be adequately insured with the carrier.
CAUTION
• When shipping the printer, remove the toner cartridges, the OPC belt
cartridge and the waste toner pack from the printer to prevent toner spill
in the printer or damage of the toner cartridge and the OPC belt
cartridge.
• When shipping the printer, remove the oil bottle and the fuser cleaner
from the fusing unit. After removing the oil bottle, be sure to remove the
oil remaining in the fusing unit with the supplied syringe. Failure to do so
will cause severe damage to the printer.
vii
CHAPTER I
PRODUCT OUTLINE
CONTENTS
CHAPTER I PRODUCT OUTLINE................................................... I-1
The printer prints pages with a resolution of 600 dots per inch (dpi) as
default. It also provides higher quality printout which is the equivalent
of 2400 x 600 dpi resolution when using HRC or CAPT.
High Speed Color Laser Printing
The printer allows crisp printing in 24 bit brilliant color. The printer
prints at a speed of 16 pages per minute in monochrome mode and 4
pages per minute in full color mode. The controller utilizes a high
speed 32-bit RISC microprocessor and special hardware chips, which
provides a very fast processing speed.
High Resolution Control (HRC)
The high resolution control (HRC) technology provides clear and crisp
printouts and improves even the 600 dpi resolution. This mode is
effective when printing text data.
Color Advanced Photoscale Technology (CAPT)
The printer can print graphics in 256 shades for each color in HP
color printer PCL5C™ and BR-Script level 2 emulations, producing
nearly photographic quality. This mode is effective when printing
photographic images.
®
Maintenance-Free Toner Cartridge
A toner cartridge can print up to 10,000 (Black) and 6,000 (Cyan,
Magenta and Yellow) single-sided pages at 5% coverage. The one
piece, easy-to-replace toner cartridges do not require difficult
maintenance.
Universal Media Cassette
This printer loads paper automatically from the media cassette. Since
the media cassette is a universal type, a number of different sizes of
paper can be used. Even envelopes can be loaded from the media
cassette.
Three Interfaces
This printer has a high speed IEEE 1284 compliant bi-directional
parallel interface, an RS-232C serial interface, and a modular
input/output (MIO) compatible interface.
If the application software supports the bi-directional parallel interface,
you can monitor the printer status. It is fully compatible with the
industry-standard IEEE 1284 bi-directional parallel interface.
The RS-232C serial interface is an industry standard so that you can
connect it to any computer using a standard serial cable.
The MIO interface allows you to install a commercial MIO-compatible
card. If the card is installed, this interface port can be used for
features such as networking or printer sharing.
I-1
Automatic Interface Selection
The printer can automatically select the bi-directional parallel, RS232C serial, or MIO interface depending on the interface port through
which it receives data. With this feature, the printer can be connected
to more than one computer.
Five Emulation Modes
The printer can emulate Hewlett-Packard Color PCL
monochrome mode) and PostScript
(Brother BR-Script Level 2) printers, the industry-standard HP-GL™
plotter as well as EPSON
(in monochrome mode). It is possible to print with all application
programs that support one of these printers.
Automatic Emulation Selection
The printer can automatically select the printer emulation mode
depending on the print commands it receives from the computer
software. With this feature, many users can share the printer on a
network.
Data Compression Technology
The printer can internally compress the received graphics and font
data in its memory so that it can print larger graphics and more fonts
without additional memory.
Various Fonts
The printer has 75 scalable fonts and 12 bitmapped fonts The fonts
that can be used vary according to the current emulation mode.
CCITT G3/G4
Since the printer supports the CCITT G3/G4 format in addition to HPcompatible formats, it can quickly receive and print data compressed
in this format.
®
®
Level 2 language emulation
®
FX-850™, and IBM® Proprinter XL® printers
5C (PCL6® in
Lock Panel
Power Save Mode
Toner Save Mode
Reprint Function
If the panel button settings have been changed, the printer may not
work as expected. It is possible for the administrator of the printer to
lock the settings to prevent changes from being made.
The printer has a power saving mode. As laser printers consume
power to keep the fixing assembly at a high temperature, this feature
can save electricity when the printer is on but not being used. The
factory setting of the Power Save mode is ON so that it complies with
the EPA Energy Star new specification. Compared with conventional
laser printers, this printer consumes less power even when the power
saving mode is turned off.
The printer has an economical toner save mode. This mode allows
you to reduce the printer running cost substantially in addition to the
improved life expectancy of the toner cartridge.
A touch of a panel button allows reprinting of the last print job without
sending the data again from the computer. When there is not enough
memory to print the last complete job out, the last print page can be
reprinted.
I-2
PCMCIA Card Slot
The printer has two PCMCIA card slots (Type II cards: 2 slots
available, Type III cards: 1 slot available). The following cards can be
installed;
•
•
•
Saving User Settings
It is possible to operate the printer differently from other users with the
panel button settings. Two sets of user settings can be stored.
2Control PanelTo display the status of printer operation.
3Front Cover
4Power Button
5Power InletTo connect a power supply cable.
6Rear Access Cover
To act as an upper enclosure and also as a
paper tray for printed paper.
To act as a front enclosure, opened when
replacing a toner cartridge or waste toner pack.
To operate power-on and off to the printer.
(Push for On/Off operation)
To act as a rear enclosure, opened when
clearing an internal jam or doing maintenance
work.
7Controller Box
Space where the main (video controller) PCB is
installed.
I-5
3.INTERNAL STRUCTURE
<Cross Sectional View >
4.Fusing Unit
5.Transfer
7.Paper
Discharger
8.Transfer
6.Transfer Drum
12.Register Roller
Roller
10.Paper Pick-
Unit
up Roller
3.Drum Cleaner
2.OPC Belt Cartrid
K
Y
M
C
Fig.1-3
ge
1.Toner Cartridge
(K,Y,M,C)
11.Scanner Unit
9.Media Cassette
No.Components NameOutline of Functions
1Toner Cartridge
Contain the toner (K, Y, M, C) for developing.
Each toner cartridge (K, Y, M, C) is independent.
2OPC Belt CartridgeForms images and includes the photoconductive belt.
3Drum Cleaner
Cleans and collects waste toner adhering to the transfer
drum.
4Fusing UnitFixes by heat and pressure the toner image onto the paper.
5Transfer unitTransfers toner images from the transfer drum to the paper.
6Transfer Drum
7Paper Discharger
Forms color images, combining the toner images from the
OPC belt on the drum.
Emits a corona charge for separating the paper from the
transfer drum.
8Transfer RollerTransfer the toner image on the transfer drum to the paper.
9Media CassetteFeeds paper automatically.
10Paper Pick-up RollerFeeds paper automatically from the paper cassette.
11Scanner UnitGenerates a laser beam and scans the OPC belt.
12Register rollerAligns the paper correctly ready for printing
I-6
4.DESCRIPTION OF CONTROL PANEL
The printer control panel provides control of the printer including test printing,
maintenance operations performed by the video controller and also the ones which are
performed by the engine controller.
The Video Controller Mode and the Engine Controller Mode have some common
functions. Under normal circumstances the functions in the Video controller mode will be
used. Refer to Chapter V for further information.
4.1Video Controller Mode
The printer goes into the Video Controller Mode when the power is turned on by pressing
the power button.
The Video Controller Mode supplies the general test printing and setting functions and
some of the maintenance operations. If further engine settings are required, use the
Engine Controller Mode.
4.2Engine Controller Mode
The printer goes into the Engine Controller Mode when power is turned on by pressing
the power button at the same time as holding down the Mode, Set and ▼ buttons. (Refer
to Fig.1-4.)
Note:
This mode provides unique control panel display and operation functions which are
completely different from the ones described on the actual control panel or in the user’s
guide. Refer to Chapter V for detailed information.
I-7
Copy Pages
Orientation
Feeder
1
3
2
5
7
8
11
Emulation Mode
ReadyData
Alarm
Mode
EmulationEconomy
Shift
On Line
Sel
Font
SetContinue
KCMY
Toner
CopyReset
Form Feed
Feeder
Test
4
6
9
10
12
13
Fig.1-4
No.LED / Button Name
1LCD: 16 character by 2 lines
2Ready LED
3On Line LED
4Data LED
5Select button
6Form Feed / Feeder button
7Alarm LED
8Mode / Emulation button
9Font / Economy button
10
▲ / Test button
11Continue / Shift button
12Set / Copy button
13
▼ / Reset button
I-8
CHAPTER II
SPECIFICATIONS
CONTENTS
CHAPTER II SPECIFICATIONS..................................................... II-1
3.1 Ambient Temperature / Humidity / Altitude...........................................................................II-8
CHAPTER II SPECIFICATIONS
1.RATING
Use the power supply cable supplied with the printer, or a similar cable complying with
the following specification (3-wire power cable with ground).
Use of an “out of specification” cable may result in an electric shock.
DestinationVoltage (V)Frequency (Hz)Input Current (A)Power Cord (Piece)
US / Canada12050/6081
Europe220 - 24050/6041 *
*For the model for Europe, the power supply cable depends on the country as
follows;
FigureRatingApproval AgencyApplicable Area
WARNING
A
BBSUK
Figure A: For Europe (Sample)
Figure B: For UK
Note:
For details of other power supply cables, refer to the parts reference list.
250VAC, 6A
VDE, DEMKO, SEVEurope (Continent)
2.5m
2.5m
**For rating labels, refer to the Safety Instruction on Page vi.
II-1
2. GENERAL SPECIFICATIONS
2.1. Printing
Print method: Electrophotography by semiconductor laser beam scanning
Resolution: 300 x 300 dots per inch (Normal)
600 x 600 dots per inch (Fine)
The resolution can be enhanced to 2400 dpi class by using the
HRC(High Resolution Control) and CAPT (Color Advanced Photoscale
Technology) features.
Note:These figures are based on an average of 5% coverage of the printable area for
one color using laser paper. The frequency of replacement will vary, depending
on the complexity of the prints, the percentage of coverage, and the type of
media. Transparencies, glossy coated paper and other special media will result
in shortened consumable life.
Resident Printer Fonts:
<HP PCL, EPSON FX-850, and IBM Proprinter XL modes>
66 scalable fonts and 12 bitmapped fonts
<BR-Script Level 2 mode>
66 scalable fonts
Network model:32Mbytes
(Expandable up to 112Mbytes with SIMMs)
The standard memory fitted can vary depending on the printer model and
country
2 card slots: PCMCIA Type I, II
1 card slot: PCMCIA Type III
Compatible for Flash Memory or HDD cards
Control panel: 8 buttons, 4 LEDs and a 16-column x 2 lines liquid crystal display
Diagnostics:Self-diagnostic program
2.3.Electrical and Mechanical
Power source: U.S.A. and Canada:AC 120V, 50/60Hz
Europe and Australia: AC 220 to 240V, 50/60Hz
Power consumption:
Printing:450W or less
Standing by:150W or less
Sleep:25W or less
Noise:Printing:55dB A or less
Standing by:48dB A or less
Temperature:Operating:10 to 32.5°C (50 to 90.5°F)
Non Operating:5 to 35°C (41 to 95°F)
Storage:0 to 35°C (38 to 95°F)
Humidity:Operating:20 to 80% (non condensation)
Storage:20 to 80% (non condensation)
Dimensions (W x D x H):
500 x 490 x 388 mm (19.7 x 19.3 x 15.3 inches)
500 x 490 x 493 mm (19.7 x 19.3 x 19.4 inches)
with the optional lower tray unit fitted
Weight:Approx. 32kg (70.5lbs.)
Approx. 36kg (79.4lbs.)
with the optional lower tray unit and toner cartridges fitted
II-3
2.4.Paper Specification
2.4.1Printable Media & Cassette Capacity
The standard media cassette (upper cassette) is supplied with the printer. The optional
lower tray unit and the optional Legal cassette can also be installed.
Note:
The standard cassettes (including the optional lower tray unit) and the optional Legal
cassette are interchangeable between the upper and the lower feeder.
1) Printable Media:Plain paper / Envelope / Transparency / Label
2) Printable size:(Refer to the list below.)
3) Feedable paper weight: 60 (16lb.) to 160 (43lb.) g/m
4) Maximum load height :27mm
• Plain paper:250 sheets of 75g/m
• Envelopes :15 sheets
• Transparency: 50 sheets
• Label:80 sheets
5) Setting method:Pull the media cassette out of the printer toward you, insert
the paper into the cassette after aligning the top edge of the
sheets, then push the cassette back into its original position.
2
2
(20lb) paper
Paper SourcePrintable Media Size
Plain paper:
The Standard Media CassetteEnvelope:
(Upper/Lower feeder)Other size: