Brother FAX 3550 User Manual
3550-US-5.0
CONTENTS
Chapter1 SETUP & PREPARATION BEFORE USE
Chapter2 THE CONTROL PANEL KEYS
Chapter3 HOW TO USE ON-SCREEN
PROGRAMMING(OSP)AND HELP KEY
Chapter4 TELEPHONE FUNCTION SETTINGS
Chapter5 USING THE UNIT AS A TELEPHONE
Chapter6 SENDING FAXES
Chapter7 RECEIVING FAXES AND OTHER CALLS
Chapter8 HOW TO USE THE COPY FUNCTION
Chapter9 POLLING
Chapter10 REMOTE FAX OPTIONS
Chapter11 PRINTING REPORTS AND LISTS
Chapter12 REPLACING THE TONER CARTRIDGE
AND DRUM UNIT
Chapter13 REGULAR MAINTENANCE AND
TROUBLESHOOTING
Chapter14 IMPORTANT INFORMATION
Chapter15 INDEX
Chapter16 SPECIFICATIONS
IntelliFAX 3550
OWNER'S MANUAL
Brother International Corporation
200 Cottontail Lane,
Somerset, NJ 08875-6714, U.S.A.
Brother International Corporation (Canada) Ltd.
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
These machines are made for use in the USA or CANADA only. We can not recommend
using them overseas because it may violate the Telecommunications Regulations of that
country and the power requirements of your fax machine may not be compatible with the
power available in foreign countries. Using USA or CANADA models overseas is at your
own risk and will void your warranty.
* Manufactured by Brother Industries Ltd. whose quality system
is registered by BSI and JQA.
BSI Certificate of registration No. FM27391
JQA Certificate of registration No. JQA-0340
1 rue Hôtel de Ville,
UF72250013
Printed in Japan
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Shipment of the Fax Machine
If for any reason you must ship your Fax Machine, carefully package
the Fax Machine to avoid any damage during transit. It is recommended
that you save and use the original packaging. The Fax Machine should
be adequately insured with the carrier.
Warning
When shipping the Fax Machine, the DRUM UNIT assembly including
the TONER CARTRIDGE must be removed from the Fax Machine and
placed in the zip lock bag. Failure to remove it and place it in the zip
lock bag during shipping, will cause severe damage to the Fax Machine
and will VOID THE WARRANTY.
1. Remove the drum unit. 2. Place the drum unit in the zip lock
bag.
3 . Repack the Machine.
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Chapter 1. ❖ SETUP & PREPARATION BEFORE USE 1-1
Chapter 2. ❖ THE CONTROL PANEL KEYS 2-1
Chapter 3. ❖ HOW TO USE ON-SCREEN PROGRAMMING (OSP)
Chapter 4. ❖ TELEPHONE FUNCTION SETTINGS 4-1
Chapter 5. ❖ USING THE UNIT AS A TELEPHONE 5-1
CONTENTS
• ································· FOR YOUR INFORMATION
Choosing a Suitable Place for Your Fax Machine........................................... 1-1
The Good Places... ..................................................................................... 1-1
And the Bad Places.................................................................................... 1-1
Packing List ..................................................................................................... 1-2
Setting up Your Fax Machine .......................................................................... 1-3
• About the Recording Paper…....................................................................1-6
• Roll Over Phone Lines .............................................................................. 1-9
• Two Line Phone System............................................................................ 1-9
• Converting Telephone Wall Outlets .......................................................... 1-9
• Installing a Fax Machine, Two Line TAD and Two Line Telephone ..... 1-10
• Connecting Your Machine to a Multi Line System (PBXs)....................1-10
• Connecting to a Private Branch Exchange .............................................. 1-11
• Custom Features on Your Phone Line.....................................................1-11
TELEPHONE AREA ...................................................................................... 2-2
ONE-TOUCH AREA ...................................................................................... 2-3
LCD & USER SETUP AREA ......................................................................... 2-4
AND HELP KEY 3-1
User-friendly Programming ............................................................................. 3-1
On-screen Programming (OSP) .......................................................................3-1
Using the Function Mode to Access On-screen Programming (OSP).............3-1
Alternating Displays for On-screen Programming (OSP) ............................... 3-2
Function Selection Table ................................................................................. 3-2
Help Key ..........................................................................................................3-7
How to Print a Help List ..................................................................................3-7
How to Enter Text in Function Mode .............................................................. 3-7
How to Enter Special Characters, Symbols and Punctuation Marks in
Function Mode ................................................................................................. 3-8
How to Set the Sleep Time .............................................................................. 3-9
Setting the Dialing Mode (Tone/Pulse) ........................................................... 4-1
Setting the Beeper Sound Level.......................................................................4-1
Setting the Date and Time ............................................................................... 4-2
Setting the Station ID.......................................................................................4-3
Storing One-Touch Dial Numbers ................................................................... 4-4
• Types of Numbers ..................................................................................... 4-6
• Chain Dialing.............................................................................................4-6
Storing Speed-Dial Numbers ...........................................................................4-6
• When You Wish to Change the Stored One-Touch and Speed-Dial
Numbers (During Step 4 on Page 4-4, 7) .................................................. 4-8
• Memory Storage ........................................................................................ 4-8
Setting Up Number Groups ............................................................................. 4-8
Manual Dialing ................................................................................................ 5-1
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Chapter 6. ❖ SENDING FAXES 6-1
CONTENTS
One-Touch Dialing .......................................................................................... 5-1
Speed Dialing................................................................................................... 5-1
• Using Keys with the Telephone.................................................................5-1
• On Hook Dialing ....................................................................................... 5-1
Searching the Telephone Index........................................................................5-2
A) DOCUMENT BASICS..............................................................................6-1
The Size of Your Documents .................................................................... 6-1
How to Insert the Document......................................................................6-1
The Auto Document Feeder (ADF)........................................................... 6-2
Getting Ready to Send a Fax ..................................................................... 6-2
Setting the Resolution ......................................................................... 6-2
Setting the Contrast ............................................................................. 6-3
B) BASIC FAX TRANSMISSIONS .............................................................. 6-4
• Sending a Fax ...................................................................................... 6-4
• Talking to the Other Party When Sending a Fax ................................ 6-4
Sending a Fax Automatically .................................................................... 6-4
Sending a Fax Manually ............................................................................ 6-5
Automatic and Manual Redialing.............................................................. 6-5
• Optional Settings When You Send a Fax Manually ........................... 6-6
• Printing Page Headers ......................................................................... 6-6
C) ADVANCED FAX TRANSMISSIONS ................................................... 6-6
Sending a Fax by Using Super Quick-Scan (Memory Transmission).......6-6
• If You Get a MEMORY FULL Message When Trying to Send
a Fax by Using Super Quick-Scan ...................................................... 6-7
Setting the Daily Timer (for Delayed Transmissions)...............................6-7
Delayed Transmission ............................................................................... 6-7
Broadcasting .............................................................................................. 6-8
• Getting Familiar with the Broadcasting Function ............................... 6-8
Sending by Multiple Transmissions .......................................................... 6-9
Interrupting the Timer and Polled Job ..................................................... 6-10
Canceling a Job........................................................................................6-11
D) FAX TRANSMISSION OPTIONS......................................................... 6-12
Setting the Overseas Mode ......................................................................6-12
Setting Your Fax Machine for Multiple Resolution Transmission ......... 6-13
Sending a Fax with an Electronic Cover Page Message ......................... 6-14
• Selecting a Comment for the Cover Page ......................................... 6-14
Customizing Your Cover Page Comment ............................................... 6-15
Printing a Sample Cover Page ................................................................. 6-15
To Always Send a Cover Page ................................................................ 6-16
• Sending an Automatic Cover Page....................................................6-16
Sending a Fax When the Cover Page Is ON............................................6-17
Sending a Cover Page Temporarily......................................................... 6-17
Sending a Fax with Call Reservation
(Talking to the receiving party after fax transmission.) ..........................6-18
• Using the Call Reservation Function ................................................ 6-18
Printing the Call Back Message...............................................................6-19
ECM (Error Correction Mode) ................................................................ 6-20
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CONTENTS
Chapter 7. ❖ RECEIVING FAXES AND OTHER CALLS 7-1
Error Retransmission ............................................................................... 6-20
Next-FAX Reservation ............................................................................ 6-21
A) BASIC SETUP TO RECEIVE FAXES .................................................... 7-1
Selecting an Answer Mode........................................................................ 7-1
Manual Reception (Manual Mode)............................................................7-2
Automatic Fax Reception (Fax Mode) ...................................................... 7-2
Setting the Ring Delay...............................................................................7-2
The F/T Switch (Fax/Telephone Mode) .................................................... 7-3
Setting the F/T Ring Time ......................................................................... 7-4
Smoothing..................................................................................................7-4
Setting the Size of the Recording Paper .................................................... 7-5
Printing a Reduced Copy of the Incoming Document...............................7-6
Auto Reduction ................................................................................... 7-6
Using Fixed Reduction Ratios.............................................................7-6
• Selecting the Ratios of Fixed Reduction ............................................. 7-7
• Reception into Memory (Out of Paper Reception) ............................. 7-7
Setting the Print Density............................................................................ 7-8
Toner Save Function..................................................................................7-8
Speaker Volume ........................................................................................ 7-9
Ring Volume..............................................................................................7-9
B) REMOTE ACTIVATION ....................................................................... 7-10
What is Remote Activation......................................................................7-10
• Connecting an External or Extension Telephone .............................. 7-10
Using Remote Codes ............................................................................... 7-10
Using the Activation Code ................................................................ 7-11
Using the Deactivation Code.............................................................7-11
Making the Remote Codes Easier to Use ................................................ 7-11
Troubleshooting....................................................................................... 7-11
Changing and Registering Remote Codes ............................................... 7-12
C) CONNECTING A TELEPHONE ANSWERING DEVICE (TAD) ....... 7-13
How to Use an External TAD with the FAX...........................................7-13
• Connecting an External TAD to the Unit.......................................... 7-13
Flowchart of External TAD Reception....................................................7-14
Hookup .................................................................................................... 7-14
Recording the TAD’s Outgoing Message (OGM) .................................. 7-14
D) DISTINCTIVE RINGING ...................................................................... 7-15
Distinctive Ringing.................................................................................. 7-15
What Is Distinctive Ringing? ............................................................ 7-15
What is the Advantage of Using the Distinctive Ringing Function? 7-15
Can My Fax Machine Use Distinctive Ringing? .............................. 7-15
Can I Change the Setting Later? ....................................................... 7-15
How Will the Fax Machine Treat All Other Numbers? .................... 7-15
How Does the Distinctive Ringing Function Work? ........................ 7-16
Flowchart of an Incoming Call..........................................................7-16
Which Phone Number Should I Register? ........................................ 7-16
What Must I Do to Set up Distinctive Ringing? ............................... 7-16
Setting the Distinctive Ringing Function ................................................ 7-17
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Chapter 8. ❖ HOW TO USE THE COPY FUNCTION 8-1
Chapter 9. ❖ POLLING 9-1
Chapter
Chapter
10.
11.
CONTENTS
How to Turn the Distinctive Ringing Function ON or OFF....................7-18
E) CALLER ID ............................................................................................ 7-19
What is Caller ID? ................................................................................... 7-19
Advantages of Caller ID .......................................................................... 7-19
How Does Caller ID Work? .................................................................... 7-19
The Caller ID Appears on the Display When Your Telephone
Rings..................................................................................................7-19
The Caller ID is Stored in Your Machine’s Memory........................7-20
Scanning through the Caller IDs stored in Memory................................ 7-20
• Clearing a Caller IDs Stored in Memory .......................................... 7-21
Printing the Caller ID List ....................................................................... 7-21
F) RECEIVE PASSWORD.......................................................................... 7-22
Turning Receive Password ON or OFF...................................................7-22
Making Single and Multiple Copies ................................................................ 8-1
Making a Single Copy ..................................................................................... 8-1
Making Multiple Copies .................................................................................. 8-2
Reducing and Enlarging Copies ...................................................................... 8-2
• What to Do When You Get a MEMORY FULL Message while
Making Copies...........................................................................................8-3
• What Is Polling? ........................................................................................ 9-1
• How Does It Work? ................................................................................... 9-1
• When to Use Polling.................................................................................. 9-1
Polling Another Fax Machine (Calling) .......................................................... 9-2
Setting Up Polled Waiting (Being Called) ...................................................... 9-2
Delayed Polling................................................................................................9-3
Setting Up Polled Waiting with Super Quick-Scan ......................................... 9-4
Sequential Polling ............................................................................................ 9-4
❖ REMOTE FAX OPTIONS 10-1
Setting Up Fax Storage .................................................................................. 10-1
Paging/Fax Forwarding..................................................................................10-2
Setting Up Paging (Registering the Paging Number) .................................... 10-3
Setting Up Fax Forwarding (Registering the Fax Forwarding Number) ....... 10-4
What Is Remote Control Access? .................................................................. 10-5
Setting the Remote Access Code ...................................................................10-5
How to Use Remote Access and Control Codes............................................10-6
Remote Retrieval ........................................................................................... 10-6
• When to Press the Remote Access Code ................................................. 10-6
Remote Control Commands...........................................................................10-7
Printing a Fax Message .................................................................................. 10-7
Retrieving the Memory Status List and Fax Messages Remotely ................. 10-8
Changing the Fax Forwarding Number Remotely......................................... 10-8
❖ PRINTING REPORTS AND LISTS 11-1
How to Print Reports and Lists ...................................................................... 11-2
Activity Report Interval .................................................................................11-2
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CONTENTS
Chapter
Chapter
Chapter
Chapter
12.
13.
14.
15.
Printing the All Dial List ............................................................................... 11-3
Transmission Verification (Xmit) Report ...................................................... 11-4
Memory Status List........................................................................................ 11-5
❖ REPLACING THE TONER CARTRIDGE AND DRUM
UNIT 12-1
Toner Empty Indicator ................................................................................... 12-1
Replacing the Toner Cartridge....................................................................... 12-1
Replacing the Drum Unit ............................................................................... 12-5
❖
REGULAR MAINTENANCE AND TROUBLESHOOTING
Regular Maintenance ..................................................................................... 13-1
Cleaning the Drum Unit................................................................................. 13-2
Repacking and Shipping the Machine ........................................................... 13-3
Paper Jams ..................................................................................................... 13-5
Fixing a Document Jam ........................................................................... 13-5
Fixing a Recording Paper Jam................................................................. 13-5
Optional Memory Board ................................................................................ 13-7
Installing the Optional Memory Board .......................................................... 13-7
Troubleshooting ............................................................................................. 13-8
Error Messages ........................................................................................ 13-9
Other Problems ...................................................................................... 13-11
Q & A...........................................................................................................13-13
❖ IMPORTANT INFORMATION 14-1
Standard Telephone and FCC Notices (Applies only to 120V model)..........14-1
Important Safety Instructions.........................................................................14-3
❖ INDEX 15-1
13-1
Chapter
16.
❖ SPECIFICATIONS 16-1
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How to Use This Owner’s Manual
Thank you for purchasing a Brother fax machine. This fax machine has been designed
to be simple to use, but you can utilize it to its fullest potential by taking some time to
read this owner’s manual. You will be ready to use the fax machine as soon as you read
the first four chapters. Then you can refer to topics in the remaining chapters, as
needed.
Structure of the Manual
■ Chapters 1-4
How to set up the fax machine and what you have to know before you use it.
■ Chapters 5-7
Basic operations, how to send and receive faxes.
■ Chapter 8
How to copy.
■ Chapters 9-11
Advanced operations.
■ Chapters 12-16
Important Information.
Finding Information in the Owner’s Manual
• Use the Table of Contents. This side of the manual is coded so you can find topics
easily.
• If there is a key on the fax machine you are not familiar with, refer to Chapter
2.
• To find information about a function, refer to the “Function Selection Table” in
Chapter 3.
• If you have trouble, refer to Chapter 13, Troubleshooting.
• Use the Chapter 15 Index.
Test Sheet Procedure (Only for U.S.A.)
Please fill out the TEST SHEET and fax it to 1-908-469-4547 (USA), as your first
transmission. This will verify that your fax machine is properly installed.
When this document is received at Brother Diagnostic Center, a confirmation sheet will
be sent back to your machine from Brother Automatic Fax-Back
Be sure to set up your “Station ID” . (See page 4-3.)
USA
FAX NO. :1-908-469-4547 (Fax Transmission Only)
TEL NO. : 1-800-284-4FAX (4329) (Voice Phone Only)
SM
System (USA only).
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1. SETUP & PREPARATION BEFORE USE
SETUP & PREPARATION BEFORE USE
Choosing a Suitable Place for Your Fax Machine
Use the following list as a guide to find a suitable place for your fax machine.
The Good Places...
Place your machine in a location where the temperature stays between 50-90.5°F(10-32.5°C).
Place your fax machine on a flat, stable surface, such as a desk.
Select a place that is free from vibration and shocks.
The mains plug on this equipment must be used to disconnect mains power.
Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.
And the Bad Places...
Avoid setting it up in a high-traffic area.
Avoid setting up the machine near heaters, air conditioners, water, chemicals, or refrigerators.
Do not select a place that exposes your fax machine to direct sunlight, excessive heat, humidity
moisture, or dust.
Ch. 1
Do not connect your fax machine to electrical outlets controlled by wall switches or automatic
timers. This will cause a disruption of power and can wipe out information from the unit’s
memory.
Do not connect your fax machine to electrical outlets on the same circuit as large appliances or
other equipment that might disturb the power supply.
Avoid placing the machine close to interference sources, such as speakers or the base units of
cordless phones.
NO !
NO ! NO !
1-1
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SETUP & PREPARATION BEFORE USE
Packing List
Please check to see that you have the following items:
Dust cover
Telephone line cord
Handset
curled cord
Document tray
Wire extension
Telephone
handset
Paper tray
*Manual
feed slot
Remote control
access card
Wire extension
Drum unit assembly
(with free starter toner
cartridge)
Quick reference
guide
Owner's
manual
Multipurpose
sheet feeder
Quick setup
guide
* Manual feed slot is only for use as a
printer with Multi-Function Link option.
If you have not purchased this option,
then ignore this slot.
NOTICE
- Never install telephone wiring during a lightning storm.
- Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
- Never touch telephone wires or terminals that are not insulated unless the
telephone line has been disconnected at the network interface.
- Use caution when installing or modifying telephone lines.
- Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
- Do not use the telephone to report a gas leak in the vicinity of the leak.
- For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
1-2
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Setting up Your Fax Machine
SETUP & PREPARATION BEFORE USE
Follow these steps to set up your fax machine:
STEP A. Attach the document and paper trays.
Document tray
Paper tray
Ch. 1
STEP B. Install the Drum unit assembly(with Toner cartridge).
1) Unpack the drum unit assembly
including the toner cartridge and
gently rock it from side to side five or
six times.
Unseal the tape on the toner cartridge
lever.
WARNING
Do not expose the drum unit to light for
longer than a few minutes, because it
will damage the drum.
WARNING
Do not remove the starter sheet.
This sheet will be ejected while the
machine is warming up after installing a
new drum unit. (See page 1-7.)
1)
Do NOT remove the Starter Sheet
Drum unit assembly
NO !
1-3
3550-US-5.0
SETUP & PREPARATION BEFORE USE
2) Open the top cover of the fax machine
until the latch clicks into place.
3) Holding the drum unit by its handles,
insert it into the fax machine.
2)
3)
Top cover
Drum unit
4) Close the top cover.
(See page 12-1 for more information
about replacement of toner cartridge.)
Handles
4 )
Top cover
1-4
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STEP C. Load Paper into the fax machine.
SETUP & PREPARATION BEFORE USE
1) Hook the wire extension into the
Multipurpose sheet feeder.
2) To install the paper, fan the paper
well and then tap the leading edge of
the pages on a flat surface so they are
even.
3) Open the Multipurpose sheet feeder
cover.
1)
Ch. 1
Wire
extension
Multipurpose
sheet feeder
3)
Multipurpose
sheet feeder
4 ) Load paper into the Multipurpose
sheet feeder.
WARNING
The feeder can hold up to 200 sheets of
plain paper or up to 10 envelopes (only for
use as a printer with Multi-Function Link
option). Excessive sheets may cause paper
jams. Make sure the paper is stacked
below the ▲ mark.
Multipurpose sheet
feeder cover
4)
1-5
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SETUP & PREPARATION BEFORE USE
FOR YOUR INFORMATION
About the Recording Paper…
Please use standard copier paper for the recording paper as below :
Width : 216mm(8.5")/210mm(8.3")
Length : Letter/Legal/A4
Weight : 17lb. to 24lb.
The feeder can accept letter, A4, and legal sized paper. The default setting of the
recording paper size is letter. If you insert A4 or legal paper, you have to change the
Recording Paper Size setting, which is function 5-6. (See page 7-5.)
5) Move the paper guide to fit the paper
width.
WARNING
Failure to set the paper guide to the
paper width may cause paper to skew
and jam.
6 ) Attach the dust cover to the
multipurpose sheet feeder cover.
NOTE
• It is essential to use the dust cover for
your fax machine to prevent dust from
entering the drum unit and causing
damage.
• Using the dust cover on your fax
machine will prolong the drum unit
life.
5 )
Paper guide
Dust cover
6)
1-6
7)7) Close the Multipurpose sheet feeder
cover.
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STEP D. Connect the handset.
SETUP & PREPARATION BEFORE USE
STEP E. Connect the power cord and turn on the power switch is located on the
left side of your machine.
When you connect the power cord and turn on the power switch, the fax machine’s display will
show “01/01/1997 00:00”. While the machine is warming up, make sure the machine
automatically ejects the starter sheet.
Starter sheet
NOTICE
Ch. 1
1. This fax machine must be grounded using the 3-prong plug.
2. Since the machine is grounded through the power outlet, you can protect yourself
from potentially hazardous electrical conditions on the telephone network by
plugging in the power cord before you connect the machine to the telephone line.
Similarly, you can protect yourself when you want to move your machine, by
disconnecting the telephone line first, and then the power cord.
1-7
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SETUP & PREPARATION BEFORE USE
STEP F. Connect the telephone line.
Telephone
line cord
PC I/F
LINE
EXT.
Handset
curled cord
* PC I/F jack is only for use
with Multi-Function Link
option. It you have not
purchased this option,
then ignore this jack.
1-8
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SETUP & PREPARATION BEFORE USE
FOR YOUR INFORMATION
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that pass
incoming calls to each other if they are busy. The calls are usually passed down or
“rolled over” to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last
number in the sequence so the call can not roll away. Do not put the fax machine
on any of the other numbers. When the other lines are busy and a second fax call is
received, the fax call is transferred to a line that does not have a fax machine.
Two Line Phone System
A two line phone system is nothing more than two separate phone numbers on the same
wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into
one jack (RJ14). Your fax machine must be plugged into an RJ11 jack. RJ11 and RJ14
jacks may be equal in size and appearance and both may contain 4 wires (black, red,
green, yellow). To test the type of jack, plug in a two line phone and see if it can access
both lines. If it can, you must separate the lines for your fax machine.
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may
require assistance from the telephone company. You can change the wall outlet from
one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and
slave or jump one of the phone numbers to it. The third way is the easiest. Buy a
triplex adapter.
You can plug a triplex adapter into an RJ14 wall outlet. It will separate the wires into
two separate RJ11 jacks (line 1, line 2) and a third RJ14 jack (lines 1 and 2). Plug the
fax machine into L2 of the triplex adapter.
Ch. 1
L2 L1+L2L1
RJ11
RJ11 RJ14
Triplex Adapter
RJ14
1-9
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SETUP & PREPARATION BEFORE USE
FOR YOUR INFORMATION
Installing a Fax Machine, Two Line TAD and Two Line Telephone
When you are installing a two line telephone answering device (TAD) and a two line
telephone, your fax machine must be isolated on one line at both the wall jack and
at the TAD. The most common connection is to put the fax machine on line 2. The back
of the two line TAD must have two telephone jacks: one labeled L1 or L1 and L2 and
the other labeled L2. You will need at least three telephone line cords: the one that
came with your fax machine and two for your two line TAD. You will need a fourth
line cord if you add a two line telephone.
Place the two line TAD and two line telephone beside your fax machine. Plug one end
of the telephone line cord for your fax machine into the L2 jack of the triplex adapter;
plug the other end into the LINE jack in the back of the fax machine. Plug one end
of the first telephone line cord for your TAD into the L1 jack of the triplex adapter;
plug the other end into the L1 or L1 and L2 jack in the back of the two line TAD. Plug
one end of the second telephone line cord for your TAD into the L2 jack in the back
of the two line TAD; plug the other end into the EXT jack in the back of the fax
machine. The two line TAD hookup is complete. It will answer both lines as usual.
You can keep two line telephones on other wall outlets as always. There are two ways
to add a two line telephone to the fax machine’s wall outlet. Plug the telephone line
cord from the two line telephone into the L1+L2 jack of the triplex adapter. If you
prefer, you can plug it into the TELE jack in the back of the two line TAD instead.
Triplex Adapter
L1 L2
L1+L2
L1 L2 Ext Line
Two Line TAD Fax Machine
Two Line Phone
L1/L2
Connecting Your Machine to a Multi Line System (PBXs)
Most offices use a central telephone system. While it is often relatively simple to
connect the machine to a key system or a PBX (private branch exchange), we suggest
you contact the company that installed your telephone system and ask them to
connect the fax machine for you.
It is advisable to have a separate line for the fax machine. You can then leave the
machine in Fax Answer Mode to receive faxes at any time of the day or night.
If the fax machine is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This will prevent the unit from being
activated each time a telephone call is received.
• As with all fax units this machine must be connected to a two wire system. If your
line has more than two wires, proper connection of the fax machine can not be
made.
1-10
3550-US-5.0
SETUP & PREPARATION BEFORE USE
FOR YOUR INFORMATION
Connecting to a Private Branch Exchange
The following points should be kept in mind if you are installing the machine to work
with a private branch exchange(PBX).
1) It is not guaranteed that the unit will operate correctly under all circumstances
with PBXs. Any cases of difficulty should be reported first to the company that
handles your PBX.
2) If all incoming calls will be answered by a switchboard operator, it is recommended
that the Answer Mode be set to Manual. (See page 7-1~2.) All incoming calls
should initially be regarded as telephone calls.
3) The unit may be used with either pulse or tone dialing telephone types.
Custom Features on Your Phone Line
If you have Call Waiting, Ring Master, Voice Mail, an Answering Service, Alarm
System or any other custom calling feature on your telephone line it may create a
problem in the operation of your fax machine.
Ch. 1
1-11
3550-US-5.03550-US-5.0
3550-US-5.0
3550-US-5.03550-US-5.0
THE CONTROL PANEL KEYS
2. THE CONTROL PANEL KEYS2. THE CONTROL PANEL KEYS
2. THE CONTROL PANEL KEYS
2. THE CONTROL PANEL KEYS2. THE CONTROL PANEL KEYS
Reduce
Enlarge /
HelpSuper Q.ScanResolution Mode
Copy
Stop
Start
Fax
TAD
Fine
Photo
F/T
S.Fine
04 05
24 25
01 02 03
21 22 23
3550
LCD & User Setup Area
3
C
2
Function Clear Tel-index
Set
ABC DEF
1
Hook
14 15
34 35
19 20
09 10
29 30
11 12 13
06 07 08
26 27 28
6
5
4
GHI JKL MNO
Hold
39 40
31 32 33
16 17 18
36 37 38
Shift
9
8
7
PQRS TUV WXYZ
Speed Dial
Redial / Pause
One-Touch Area
B
0
Telephone Area
A
2-1
3550-US-5.03550-US-5.0
3550-US-5.0
3550-US-5.03550-US-5.0
a TELEPHONE AREA
THE CONTROL PANEL KEYS
3550
Ch. 2
1. Number Keys
These twelve keys are used to
dial phone and fax numbers (see
page 5-1), and also can be used as
an alphanumeric keyboard for
entering information into the fax
machine. (See page 3-7~8.)
2. Hook
This key lets you dial telephone
and fax numbers without lifting
the handset. (See page 5-1.)
3. Hold
You can use this key to put a call
on hold. (See page 5-1.)
4. Redial/Pause
This key dials the last number
called. (See page 6-5.) This key
also inserts a pause in autodial
numbers. (See page 4-5, 5-1.)
5. Speed-Dial
This key lets you access
previously stored speed-dial
phone numbers with a two-digit
number. (See page 4-6~7, 5-1.)
3550
Function Clear Tel-index
Set
a
Hook
Hold
Redial / Pause
Speed Dial
ABC DEF
1
GHI JKL MNO
4
PQRS TUV WXYZ
7
3
2
5
6
9
8
0
Shift
6. Tel-Index
This key allows you to look up
numbers stored in the dialing
memory alphabetically. (See
page 5-2.)
01 02
21 22
06 07
26 27
11 12
31 32
16 17
36 37
2-2
3550-US-5.03550-US-5.0
3550-US-5.0
3550-US-5.03550-US-5.0
THE CONTROL PANEL KEYS
b ONE-TOUCH AREA
3550
7. One-Touch Dial Keys
These 20 keys give you instant access
to previously stored phone numbers.
(See page 4-4~5, 5-1.)
01 02 03
21 22 23
06 07 08
26 27 28
11 12 13
31 32 33
16 17 18
Shift
36 37 38
04 05
24 25
09 10
29 30
14 15
34 35
19 20
39 40
8. Stop
This key stops a fax, cancels an
operation, or exits from function mode.
(See page 3-2.)
9. Copy
Press this key to make a copy.
(See page 8-1~3.)
Copy
Stop
Start
2-3
10. Shift
This key is used to access the “21”
through “40” One-Touch keys. (See
page 4-4.)
11. Start
Use this key to start an
operation, such as sending
a fax. (See page 6-4.)
3550-US-5.03550-US-5.0
3550-US-5.0
3550-US-5.03550-US-5.0
c LCD & USER SETUP AREA
THE CONTROL PANEL KEYS
3550
Ch. 2
12. Z
This key moves the LCD cursor to the
left. It also allows you to back up one
step when you are in function mode
(see page 3-1) or Telephone Index.
(Left Arrow)
14. Liquid Crystal Display
The LCD displays messages that will
help you set up and operate your fax
machine (On-Screen Programming).
(See page 3-1.)
13. X
This key moves the LCD cursor to the
right, and it also lets you advance one
step when you are in function mode
(see page 3-1) or Telephone Index.
(Right Arrow)
15. Toner Empty
This LED will start flashing when
the amount of toner drops to a low
level, and when there is no toner, the
LED will stay lit. (See page 12-1.)
c
3550
Function Clear Tel-indexSet
16. Set
This key is used for storing a function
setting into the fax machine. (See
page 3-2.)
18. Function
This key accesses the function and
programming mode (OSP), so you can alter
various settings. (See page 3-1.)
17. Clear
This key deletes entered data or backs
up one step in a function procedure.
(See page 3-2.)
2-4
3550-US-5.03550-US-5.0
3550-US-5.0
3550-US-5.03550-US-5.0
THE CONTROL PANEL KEYS
c LCD & USER SETUP AREA
3550
19. Mode
This key is used to specify how the
fax machine should handle
incoming calls. (See page 7-1.)
21. Resolution
This key is used to set the
resolution requirements when
sending a fax. (See page 6-2.)
Fine
Photo
S.Fine
Tel-index
Fax
TAD
F/T
20. Help
Press this key whenever you want a
quick reference Help List printed. This
Help Lists will give you information
on how to perform settings for a
function, how to register information,
or how to get basic information for
sending or receiving faxes. (See page
3-7.)
c
Enlarge /
HelpSuper Q.ScanResolution Mode
Reduce
22. Super Q.Scan
This key enables you to scan in your
originals at twice the normal speed, by
storing them in the memory before actual
transmission. (See page 6-6.) When it is
pressed, Broadcasting is available. (See
page 6-8~9.) When Super Q.Scan is
pressed together with Shift, Multi TX is
available. (See page 6-9~10.)
2-5
23. Enlarge/
Reduce
This Enlarge/Reduce key will reduce
or enlarge copies depending on the
ratio you select: 200%, 150%, 125%,
120%, 100%, 93%, 87%, 75% and 50%.
You can also use the Auto Reduction
function to have the machine
automatically calculate the reduction
ratio to fit to the size of your recording
paper. (See page 8-2~3.)
3550-US-5.0
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY
3.
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY
User-friendly ProgrammingUser-friendly Programming
User-friendly Programming
User-friendly ProgrammingUser-friendly Programming
We have designed your fax machine with on-screen programming and a Help key. User-friendly
programming helps you take full advantage of all the functions your fax machine has to offer.
On-screen Programming (OSP)On-screen Programming (OSP)
On-screen Programming (OSP)
On-screen Programming (OSP)On-screen Programming (OSP)
Since your fax programming is done on the LCD, we created step-by-step on-screen prompt
messages to help you program your fax machine. All you have to do is follow the prompt
instructions as they guide you through the function menu selections and programming options
and settings.
Using the Function Mode to Access On-screen Programming (OSP)Using the Function Mode to Access On-screen Programming (OSP)
Using the Function Mode to Access On-screen Programming (OSP)
Using the Function Mode to Access On-screen Programming (OSP)Using the Function Mode to Access On-screen Programming (OSP)
You can access the function mode by pressing
Area of your fax Control Panel. (See page 2-4.)
When you enter function mode, your fax machine will display a list of Level One Functions to
choose from (see pages 3-2 through 3-6 for these Level One Functions), as seen below.
FunctionFunction
Function found in the Function and User Setting
FunctionFunction
Press Function
ENTER NO. & SET
1.TEMP.SETTINGS
2.CANCEL JOB
3.PRINT REPORTS
Ch. 3
Ch. 3Ch. 3
Ch. 3Ch. 3
Left arrow
sequence
4.SET AUTO DIAL
5.USER OPTIONS
6.TEL OPTIONS
7.SETUP SYSTEM
8.REMOTE FAX OPT
0.INTERRUPT
Right arrow or
auto scroll
sequence
3-13-1
3-1
3-13-1
3550-US-5.0
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY
These function options will appear one after the other on the display. You can then choose one of
these options by pressing
You can also move through the function menu options at a faster rate by pressing X (right
arrow).
press
You can simply press the Level One Function number associated with each option (refer to pages
3-2 through 3-6).
(See page 2-4 to locate this key on your Control Panel.) When you find the option you want,
SetSet
Set.
SetSet
SetSet
S e t when the option you want appears on the LCD.
SetSet
Helpful Hints
Alternating Displays for On-screen Programming (OSP)Alternating Displays for On-screen Programming (OSP)
Alternating Displays for On-screen Programming (OSP)
Alternating Displays for On-screen Programming (OSP)Alternating Displays for On-screen Programming (OSP)
SPEAKER:HIGH
SELECT { } & SET
Function Selection TableFunction Selection Table
Function Selection Table
Function Selection TableFunction Selection Table
If you have a basic understanding of how to program a fax machine, you can perform most of the
programming settings without the Owner’s Manual. To help you understand the function
selections, options, and settings that are found in your fax programs, we have the following
Function Selection Table.
Read through this table to gain a basic understanding of what your new fax model can do, and
then the next section will begin instructing you how to use On-Screen Programming.
If you want to exit function mode, simply press
wrong menu, and wish to return to the previous step, press
When you see alternating displays, the LCD will
usually alternate between the currently selected
ALTERNATE
option, and a help message giving brief instructions
on how to proceed. The example shows the current
speaker volume is high and prompts you to use Z
(left arrow) and X (right arrow) to change the
setting, and then to press
StopStop
Stop. Also, if you select the
StopStop
ClearClear
Clear.
ClearClear
SetSet
S e t to store it.
SetSet
Level one
function
1. TEMP.
(TEMPORARY)
SETTINGS
3-23-2
3-2
3-23-2
Level two
function
1. TIMER
2. POLLING
3. CALL
RESERVE
Explanation of Options
Use TIMER to send your documents at a
later time.
Polling is the process of retrieving faxes
from another machine. ON/OFF
You can send a fax and then talk to the
recipient using the CALL RESERVE
function. ON/OFF.
Factory
setting
OFF
OFF
Page
6-7~8
9-1~4
6-18~19
3550-US-5.0
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY
Level one
function
1. TEMP.
(TEMPORARY)
SETTINGS
Level two
function
5. RESOLUTION
6. OVERSEAS
MODE
Explanation of Options
There are three types of contrast settings.
Usually the AUTO setting is acceptable. But
if you want to send or copy an especially light
or dark document, you should change this
setting.
AUTO: Default setting is AUTO. Contrast
setting always reverts to AUTO after
one transmission.
S. LIGHT: To send very light documents.
S. DARK: To send very dark documents.
If you need to send a set of originals at
various resolutions, this function will allow
you to set the required resolution page by
page. (If all documents are the same
resolution, use the Resolution key. See page
2-5 #21.)
STANDARD/FINE/S. FINE/PHOTO
If you have trouble when sending overseas,
you may want to set OVERSEAS MODE to
ON.
ON/OFF
Factory
setting
AUTO 6-34. CONTRAST
STAN-
DARD
O F F 6-12
Page
6-13
Ch. 3
Ch. 3Ch. 3
Ch. 3Ch. 3
2. CANCEL
JOB
3. PRINT
REPORTS
4. SET AUTO
DIAL
An automatic Cover Page will allow you to
7. COVERPAGE OFF
See page 11-1 for
a list of reports.
1. ONE-TOUCH
DIAL
2. SPEED-DIAL 4-6~7
3. SETUP
GROUPS
send details of who the fax is going to, who it
is from and when it was sent. ON/OFF
If you wish to cancel a job that has been set
with the timer, a polled job etc., use this
function.
You can print several different lists and
reports, which are available under function
item 3. PRINT REPORTS.
If you register names and numbers on OneTouch dial keys, you can dial a number
automatically just by pressing a One-Touch
key. (Max. of 40 locations)
If you register names and numbers as SpeedDial numbers, you can dial a number
automatically just by pressing the SpeedDial key and a two-digit number. (Max. of
100 locations)
This is used for setting up a group number
used for broadcasting.
6-17~18
6-11
11-1~5
4-4~5
4-8~9
3-33-3
3-3
3-33-3
3550-US-5.0
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY
Level one
function
5. USER
OPTIONS
Level two
function
Smoothing enhances the appearance of
incoming faxes.
1. SMOOTHING
2. BEEPER
3. COVERPG
ON/OFF
4. ERROR RE-TX O F F 6-20
5. REDUCTION AUTO 7-6~7
If you set SMOOTHING to ON, you will
receive messages with the smoothing
enhancement.
ON/OFF
You can adjust the volume of the beeper with
this function.
OFF/LOW/HIGH
If you set COVERPAGE to ON, you can send
your documents with a Cover Page generated
by your machine. When the COVERPAGE
setting is ON, you can select a Cover Page
comment.
ON/OFF
If you set ERROR RE-TRANSMISSION to
ON, the machine automatically sends the
page again after an error occurs.
ON/OFF
You can avoid having your incoming data
separated by printing a reduced copy of the
incoming document. The reduction methods
are AUTO or Fixed ratio:
AUTO/100%/93%/87%/75%
Explanation of Options
Factory
setting
ON
LOW 4-1~2
OFF
Page
6-16
7-4
3-43-4
3-4
3-43-4
You can select one of 3 sizes of recording
paper. The machine automatically will adjust
6. RCD PAPER
7. TONER SAVE 7-8
8. SLEEP MODE
9. PRINT
DENSITY
the size of the incoming document or original
document so that it fits the paper size you
have selected.
LETTER/LEGAL/A4
You can extend the life of the toner by
conserving its use.
ON/OFF
This mode reduces power consumption when
the machine is idle. The time period before
the machine drops into Sleep Mode is user
selectable.
You can adjust Print Density with this
function.
LETTER
OFF
00MIN
7-5
3-9
7-8
3550-US-5.0
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY
Level one
function
6. TEL
OPTIONS
Level two
function
There are two different dial types and you
1. TONE/PULSE TONE 4-1
3. SPEAKER
VOLUME
4. F/T RING
TIME
5. RING VOLUME
6. DISTINCTIVE
must select the type of signal suitable for
your telephone line.
TONE/PULSE
This is the number of rings before the fax
machine answers the call when in F/T or Fax
Mode.
0/1/2/3/4 rings
You can adjust the speaker volume with this
function.
OFF/LOW/HIGH
F/T RING TIME sets the time for simulated
ringing in F/T mode.
10/20/30/60 seconds
The settings are OFF/LOW/HIGH.
If you have distinctive ringing service from
your phone company, you can use this
function to register the ringing pattern of
your fax number. And if you set it to ON, you
can use the registered number as a fax
number only.
OFF/ON/SET
Explanation of Options
Factory
setting
LOW 7-9
20 7-4
HIGH
OFF
7-17~18
Page
7-222. RING DELAY
7-9
Ch. 3
Ch. 3Ch. 3
Ch. 3Ch. 3
7. SETUP
SYSTEM
7. CALLER ID
1. DATE/TIME
2. DAILY TIMER
3. INTERVAL
4. STATION ID
You can display the last 30 Caller IDs that
are stored in the memory.
If you enter the date and time in 24-hour
format, the LCD will display the date and
time and they will be printed on outgoing
faxes.
If you frequently have delayed jobs, all for
execution at same time each day, you can
program that time. Once you register it, you
do not need to enter that time, just set Timer
Transmission in temporary settings.
You can select the time interval at which the
activity report is printed.
6/12/24 hours, 2/4/7 days, OFF
You can enter your name or company name,
fax number and telephone number in
STATION ID.
It is printed at the top of each page of every
outgoing fax. It is also printed on the
automatic Cover Page.
01/01/1997
00:00
00:00 6-7
O F F 11-2
7-20
4-2
4-3
3-53-5
3-5
3-53-5
~3
3550-US-5.0
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY
Level one
function
7. SETUP
SYSTEM
Level two
function
5. REMOTE
CODE
6. SET
COVERPAGE
7. SET
PASSWORD
8. MF LINK
(Only with MultiFunction Link
option)
1. FAX STORAGE
Explanation of Options
If you enter REMOTE CODE, you can
activate or deactivate the fax machine from
a remote telephone.
ON/OFF
You can register your own two custom
comments on the Cover Page.
Limits fax receiving to only from a fax number
stored as one of your One-Touch numbers.
ON/OFF
You can select the output device that will
receive fax messages. This function is
available when the optional Multi-Function
Link is connected.
FAX RECEIVE ONLY/PC PRIMARY/PC
RECEIVE ONLY
You can store incoming fax messages in the
memory. Then you can use the convenient
remote control functions.
ON/OFF
Factory
setting
ON
*51 (ACT.)
#51(DEACT.)
OFF
PC
PRIMARY
O F F 10-1
Page
7-12
6-15
7-22
See the
Multi-
Function
Link
Manual
8. REMOTE
FAX OPT
0. INTERRUPT
2. FAX FWD/
PAGING
3. REMOTE
ACCESS
4. PRINT FAX
You can choose either PAGING, FAX
FORWARDING or OFF. PAGING ON will
cause the fax machine to page you when it
receives a fax message. FAX FORWARDING
ON will cause the fax machine to send any
stored faxes that are received to another
predetermined fax number.
OFF/FAX FORWARD/PAGING
You can register REMOTE ACCESS ID (3
digits) allowing you remotely operate the
machine. (Example : Retrieving an incoming
fax message)
You can print incoming faxes that were
stored in the memory.
You can send a fax without canceling the
Timer or Polled waiting, even if there are
documents in the feeder, by “interrupting”
it.
OFF
159*
10-3~5
10-5
10-7
6-11
3-63-6
3-6
3-63-6
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