Brother DCP-J515W, DCP-J715W User Manual

BASIC USER’S GUIDE

DCP-J515W
DCP-J715W

Version 0

ARL/ASA/NZ/SAF

If you need to call Customer Service

Please complete the following information for future
reference:

Model Number: DCP-J515W, DCP-J715W
(Circle your model number)

1

Serial Number:

Date of Purchase:

Place of Purchase:

1

The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

© 2010 Brother Industries, Ltd.

User's Guides and where do I find it?

Which manual? What's in it? Where is it?

Safety and Legal Please read the Safety Instructions before you

set up your machine.

Quick Setup Guide Read this Guide first. Follow the instructions for

setting up your machine and installing the
drivers and software for the operating system
and connection type you are using.

Basic User's Guide Learn the basic Copy, Scan and PhotoCapture

Center™ operations and how to replace
consumables. See troubleshooting tips.

Advanced User's Guide Learn more advanced operations: Copy,

printing reports and performing routine
maintenance.

Software User's Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™,
and using the Brother ControlCenter utility.

Network User's Guide This Guide provides more advanced

information for configuring the Ethernet and
Wireless network connections. In addition, find
information about network utilities, network
printing, troubleshooting tips and supported
network specifications.

Printed / In the box

Printed / In the box

Printed / In the box

PDF file /
Documentation
CD-ROM

PDF file /
Documentation
CD-ROM

PDF file /
Documentation
CD-ROM

i

Table of Contents

(BASIC USER’S GUIDE)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation .................................... 1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide......................................................................................... 1

Viewing Documentation ................................................................................... 1

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................ 3

Control panel overview ..........................................................................................4

LCD display indications ...................................................................................5

Basic Operations .............................................................................................6

Warning LED indications .................................................................................6

LCD display ...........................................................................................................7

Setting the backlight brightness.......................................................................7

2 Loading paper 8

®

)................................................................ 3

Loading paper and other print media.....................................................................8

Loading envelopes and postcards.................................................................10

Loading photo paper......................................................................................12

Removing small printouts from the machine .................................................14

Printable area ................................................................................................ 15

Paper settings......................................................................................................16

Paper Type....................................................................................................16

Paper Size.....................................................................................................16

Acceptable paper and other print media..............................................................17

Recommended print media ...........................................................................17

Handling and using print media.....................................................................18

Choosing the right print media.......................................................................19

3 Loading documents 21

How to load documents ....................................................................................... 21

Using the ADF (DCP-J715W only) ................................................................21

Using the scanner glass ................................................................................21

Scannable area .............................................................................................22

4 Making copies 23

How to copy .........................................................................................................23

Stop copying .................................................................................................. 23

Copy settings................................................................................................. 23

Paper options ................................................................................................24

ii

5 Printing photos from a memory card or

USB Flash memory drive 25

PhotoCapture Center™ Operations..................................................................... 25

Using a memory card or USB Flash memory drive ....................................... 25

Getting started ..................................................................................................... 26

Print Images......................................................................................................... 28

View Photos................................................................................................... 28

PhotoCapture Center™ print settings .................................................................. 28

How to scan to a memory card or USB Flash memory drive ............................... 29

6 How to print from a computer 31

Printing a document............................................................................................. 31

7 How to scan to a computer 32

Scanning a document ..........................................................................................32

Scanning using the scan key...............................................................................32

Scanning using a scanner driver .........................................................................32

A Routine maintenance 33

Replacing the ink cartridges ................................................................................33

Cleaning and checking the machine.................................................................... 36

Cleaning the scanner glass ...........................................................................36

Cleaning the paper pick-up rollers .................................................................36

Cleaning the print head .................................................................................37

Checking the print quality .............................................................................. 37

Checking the print alignment ......................................................................... 38

B Troubleshooting 39

Error and Maintenance messages....................................................................... 39

Error animation .............................................................................................. 43

Document jam (DCP-J715W only) ................................................................43

Printer jam or paper jam................................................................................44

Troubleshooting ...................................................................................................46

If you are having difficulty with your machine ................................................ 46

Machine Information ............................................................................................ 51

Checking the serial number ........................................................................... 51

Reset functions ..............................................................................................51

How to reset the machine.............................................................................. 51

C Menu and features 52

On-screen programming ......................................................................................52

Menu table...........................................................................................................53

Entering Text ....................................................................................................... 68

Inserting special characters........................................................................... 68

Making corrections ........................................................................................68

iii

D Specifications 69

General ................................................................................................................69

Print media........................................................................................................... 71

Copy ....................................................................................................................72

PhotoCapture Center™ ....................................................................................... 73

PictBridge (DCP-J715W only) .............................................................................74

Scanner ...............................................................................................................75

Printer .................................................................................................................. 76

Interfaces .............................................................................................................77

Computer requirements ....................................................................................... 78

Consumable items ...............................................................................................79

Network (LAN) .....................................................................................................80

E Index 81

iv

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User's Guide explains the following features and operations.

You can view the Advanced User's Guide on the Documentation CD-ROM.

1 General setup

Memory storage
Sleep Mode
LCD display

2 Printing reports

Reports

3 Making copies

Copy settings

4

Printing photos from a memory
card or USB Flash memory drive

PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive

5 Printing photos from a camera

(DCP-J715W only)

Printing photos directly from a PictBridge
camera
Printing photos directly from a digital
camera (without PictBridge)

A Routine maintenance

Cleaning and checking the machine
Packing and shipping the machine

B Glossary

C Index

v

vi

Note

General information 1

1

Using the documentation

Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.

1

Notes tell you how you should
respond to a situation that may arise

1

or give tips about how the operation
works with other features.

Electrical Hazard icons alert you to
possible electrical shock.

Symbols and conventions used in the documentation 1

The following symbols and conventions are
used throughout the documentation.

Bold Bold typeface identifies specific

buttons on the machine’s
control panel, or on the
computer screen.

Italics Italicized typeface emphasizes

an important point or refers you
to a related topic.

Courier
New

Text in the Courier New font
identifies messages on the
LCD of the machine.

WARNING

WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.

CAUTION

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Copy,
PhotoCapture Center™, Printer, Scanner
and Network. When you are ready to learn
detailed information about these operations,
read the Advanced User’s Guide,

Software User’s Guide and
Network User’s Guide that are on the

Documentation CD-ROM.

Viewing Documentation 1

a Turn on your computer. Insert the

Documentation CD-ROM into your
CD-ROM drive.

1

CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially
hazardous situation which may result in
property-damage-only accidents or loss of
product functionality.

(Windows® users)
If the screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
index.html.

b (Macintosh users)

Double-click the CD-ROM icon, and
then double-click index.html.

1

Chapter 1

Note

Note

c Click your country.

d Point to your language, point to

View Guide, and then click the guide
you want to read.

How to find Scanning instructions 1

There are several ways you can scan
documents. You can find the instructions as
follows:

Software User’s Guide

 Scanning

 ControlCenter

 Network Scanning

ScanSoft™ PaperPort™11SE with OCR
How-to-Guides (DCP-J715W only)

 The complete ScanSoft™

PaperPort™11SE with OCR
How-to-Guides can be viewed from the
Help selection in the ScanSoft™
PaperPort™11SE application.

Presto! PageManager User’s Guide
(DCP-J715W only)

• (Windows® users only)
Your web browser may display a yellow
bar at the top of the page that contains a
security warning about Active X controls.
For the page to display correctly you must
click on the bar, click
Allow Blocked Content, then click Yes
in the Security Warning dialog box.

• (Windows

®

users only)1
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.

1

Microsoft® Internet Explorer® 6.0 or greater.

Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 3 for further instructions.

 The complete Presto! PageManager

User's Guide can be viewed from the Help
selection in the Presto! PageManager
application.

How to find Network setup instructions

Your machine can be connected to a wireless
or wired network. (Wired network is not
available for DCP-J515W model.) You can
find basic setup instructions in the Quick
Setup Guide. If your wireless access point or
router supports Wi-Fi Protected Setup or
AOSS™, follow the steps in the Quick Setup
Guide. For more information about network
setup please see the Network User’s Guide
on the Documentation CD-ROM.

1

2

General information

Accessing Brother
Support
(Windows

You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

®

) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

1

1

 To access our website

(http://www.brother.com
Brother Home Page.

 For the latest news and product support

information
(http://solutions.brother.com/
Brother Solutions Center.

 To visit our website for original Brother

Supplies
(http://www.brother.com/original/
Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you have finished, click Exit.

), click

), click

), click

)

 (DCP-J715W only)

To download and install Presto!
PageManager, click
Presto! PageManager.

 To register your machine from the Brother

Product Register Page
(http://www.brother.com/registration/
click On-Line Registration.

 For the latest news and product support

information
(http://solutions.brother.com/
Brother Solutions Center.

 To visit our website for original Brother

Supplies
(http://www.brother.com/original/
Supplies Information.

), click

),

), click

3

Chapter 1

Control panel overview 1

The DCP-J515W and DCP-J715W have the same control panel keys.

87

56

COPY

COPY

Mem.

0101

Quality Normal

Enlarge/Reduce 100%

Ratio:

134

1 LCD (Liquid Crystal Display)

Displays messages on the screen to help you
set up and use your machine.

Also, you can adjust the angle of the LCD
screen by lifting it.

2 Number of Copies

Use this key to make multiple copies.

3 Menu keys:

 d or c

Press to scroll backward or forward to a
menu selection.

Also, press to choose options.

 a or b

Press to scroll through the menus and
options.

 Clear

Press to go back to the previous menu
level.

 Menu

Lets you access the main menu to program
the machine.

 OK

Lets you confirm a selection.

2

4 Start keys:

 Mono Start

Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).

 Colour Start

Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scanning
setting in the ControlCenter software).

5 Stop/Exit

Stops an operation or exits from a menu.

6On/Off

You can turn the machine on and off.

If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.

4

General information

Note

7 Mode keys:

 SCAN

Lets you access Scan mode.

 PHOTO CAPTURE

Lets you access PhotoCapture Center™
mode.

8 Warning LED

Turns orange and blinks when the LCD
displays an error or an important status
message.

Most of the illustrations in this User’s Guide
show the DCP-J515W.

LCD display indications 1

The LCD display shows the mode the
machine is in, the current settings, and the
available ink volume.

321

COPY

COPY

Mem.

0101

Quality Normal

Enlarge/Reduce 100%

Ratio:

1 Ink indicator

Lets you see the available ink volume.

2 Memory Status

Lets you see the available memory in the
machine.

3 Wireless Status

A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.

1

0Max

The warning icon appears when there is
an error or a maintenance message. For

details, see Error and Maintenance
messages on page 39.

5

Chapter 1

Basic Operations 1

The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.

a Press Menu.
b Press a or b to choose

General Setup.

MENU

MENU

Ink Management

General Setup

Network

Print Reports

Select & Press

OK

OK

Press OK.

c Press a or b to choose Paper Type.
d Press d or c to choose Inkjet Paper.

Press OK.
You can see the current setting on the
LCD:

General Setup

General Setup

Paper Type Inkjet Paper

Paper Size A4

LCD Settings

Select & Press

5MinsSleep Mode

OK

e Press Stop/Exit.

Warning LED indications 1

The Warning LED (light emitting diode) is a
light that shows the status of the machine, as
shown in the table.

LED DCP status Description

Ready The DCP is ready for

use.

Off

Cover open The cover is open. Close

the cover. (See Error

and Maintenance

Orange

Cannot Print Replace the ink cartridge

Paper error Put paper in the tray or

messages on page 39.)

with a new one. (See

Replacing the ink
cartridges on page 33.)

clear the paper jam.
Check the LCD
message. (See Error

and Maintenance
messages on page 39.)

Other
messages

6

Check the LCD
message. (See Error

and Maintenance
messages on page 39.)

LCD display 1

Setting the backlight brightness 1

If you are having difficulty reading the LCD,
try changing the brightness setting.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose LCD Settings.

Press OK.

General information

1

d Press a or b to choose Backlight.
e Press d or c to choose Light, Med or

Dark.
Press OK.

f Press Stop/Exit.

7

2

Note

Loading paper 2

Loading paper and other print media

To print on Photo (10  15 cm) or Photo L
(89  127 mm) paper, you must use the
photo paper tray. (See Loading photo
paper on page 12.)

a If the paper support flap is open, close it,

and then close the paper support. Pull
the paper tray completely out of the
machine.

c With both hands, gently press and slide

the paper side guides (1) and then the

2

paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.

1

3

2

b Lift the output paper tray cover (1).

1

3

8

Note

When you use Legal size paper, press

IMPORTANT

IMPORTANT

1

and hold the universal guide release
button (1) as you slide out the front of the
paper tray.

Loading paper

e Gently put the paper into the paper tray

print side down and top edge in first.
Check that the paper is flat in the tray.

2

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not
curled.

Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.

f Gently adjust the paper side guides (1)

to fit the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.

1

9

Chapter 2

IMPORTANT

IMPORTANT

1

2

g Close the output paper tray cover.

h Slowly push the paper tray completely

into the machine.

Loading envelopes and postcards 2

About envelopes 2

 Use envelopes that weigh between 80 to

95 gsm.

 Some envelopes need margin settings to

be set in the application. Make sure you
do a test print first before printing many
envelopes.

DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:

• That are of a baggy construction.

• That are embossed (have raised
writing on them).

i While holding the paper tray in place,

pull out the paper support ( ) until it
clicks, and then unfold the paper

support flap ( ).

• That have clasps or staples.

• That are pre-printed on the inside.

Glue 2

Double flap 2

Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.

DO NOT use the paper support flap for
Legal size paper.

10

Loading paper

IMPORTANT

How to load envelopes and postcards2

a Before loading, press the corners and

sides of envelopes or postcards to make
them as flat as possible.

If envelopes or postcards are
“double-feeding”, put one envelope or
postcard in the paper tray at a time.

b Put envelopes or postcards in the paper

tray with the address side down and the
leading edge (top of the envelopes) in
first. With both hands, gently press and
slide the paper side guides (1) and
paper length guide (2) to fit the size of
the envelopes or postcards.

1

2

2

11

Chapter 2

If you have problems printing on envelopes with the flap on the short edge, try the following suggestions:

a Open the envelope flap.
b Put the envelope into the paper tray with

the address side down and the flap
positioned as shown in the illustration.

Loading photo paper 2

2

Use the photo paper tray which has been
assembled on the top of the output paper tray
cover to print on Photo (10  15 cm) and
Photo L (89  127 mm) size paper. When you
use the photo paper tray, you do not have to
take out the paper that is in the tray beneath it.

a Squeeze the blue photo paper tray

release button (1) using your right index
finger and thumb and push the photo
paper tray forward until it clicks into the
photo printing position (2).

1

c Adjust the size and margin in your

application.

2

Photo Paper Tray

12

Loading paper

Note

2

1

b Press and slide the paper side

guides (1) and paper length guide (2) to
fit the paper size.

c Put the photo paper into the photo paper

tray and gently adjust the paper side
guides to the paper.
Make sure the paper side guides touch
the sides of the paper. Check that the
paper is flat in the tray.

d When you have finished printing photos

return the photo paper tray to the
Normal printing position.
Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and pull the photo
paper tray back until it clicks (2).

1

2

2

• Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.

• Always make sure that the paper is not
curled or wrinkled.

13

Chapter 2

IMPORTANT

Removing small printouts

If you do not return the photo paper tray to
the Normal printing position after printing
photos, you will get a No Paper Fed
error when you use standard paper.

Photo paper tray in the normal printing
position

from the machine 2

When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.

Photo paper tray in the photo printing
position

14

Loading paper

Note

3

4

1

2

3

4

1

2

Printable area 2

The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.

(See Printing for Windows

Cut Sheet Paper Envelopes

®

or Printing and Faxing for Macintosh in the Software User's Guide.)

2

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 3mm 3mm 3mm 3mm

Envelopes 12 mm 24 mm 3 mm 3 mm

The Borderless feature is not available for envelopes.

15

Chapter 2

Note

Paper settings 2

Paper Type 2

To get the best print quality, set the machine
for the type of paper you are using.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Paper Type.
d Press d or c to choose Plain Paper,

Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.

Press OK.

Paper Size 2

You can use five sizes of paper for printing
copies: A4, A5, Letter, Legal and 10  15 cm.
When you load a different size of paper in the
machine, you will need to change the paper
size setting at the same time.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Paper Size.
d Press d or c to choose A4, A5,

10x15cm, Letter or Legal.
Press OK.

e Press Stop/Exit.

e Press Stop/Exit.

The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.

16

Loading paper

Acceptable paper and other print media

The print quality can be affected by the type
of paper you use in the machine.

To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.

You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.

We recommend testing various paper types
before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper,
be sure to choose the correct print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 24.)

Recommended print media 2

2

To get the best print quality, we suggest using
Brother paper. (See the table below.)

If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.

We recommend using “3M Transparency
Film” when you print on transparencies.

Brother paper

Paper Type Item

A4 Plain BP60PA

A4 Glossy Photo BP71GA4

A4 Inkjet (Matte) BP60MA

10  15 cm Glossy BP71GP

2

 When you print on Brother photo paper,

load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to
prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing, the
surface may not be completely dry and
may stain your fingers.

17

Chapter 2

IMPORTANT

1

1

Handling and using print media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.

 Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the
shiny side facing down.

 Avoid touching either side of

transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.

Paper capacity of the output paper tray cover

Up to 50 sheets of 80 gsm A4 paper.

 Transparencies and photo paper must be

picked up from the output paper tray cover
one page at a time to avoid smudging.

2

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or
irregularly shaped paper

1 2 mm or greater curl may cause jams

to occur.

• Extremely shiny or highly textured
paper

• Paper that cannot be arranged
uniformly when stacked

• Paper made with a short grain

18

Loading paper

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Photo

Capture

Cut Sheet A4 210  297 mm (8.3  11.7 in.) Yes Yes Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) Yes – Yes

Executive 184  267 mm (7 1/4  10 1/2 in.) – – Yes

JIS B5 182  257 mm (7.2  10.1 in.) – – Yes

A5 148  210 mm (5.8  8.3 in.) Yes – Yes

A6 105  148 mm (4.1  5.8 in.) – – Yes

Cards Photo 10  15 cm (4  6 in.) Yes Yes Yes

Photo L 89  127 mm (3 1/2  5 in.) – – Yes

Photo 2L 13  18 cm (5  7 in.) – Yes Yes

Index Card 127  203 mm (5  8 in.) – – Yes

Postcard 1 100  148 mm (3.9  5.8 in.) – – Yes

Postcard 2
(Double)

Envelopes C5

Envelope

148  200 mm (5.8  7.9 in.) – – Yes

162  229 mm (6.4  9 in.) – – Yes

Printer

2

DL
Envelope

COM-10 105  241 mm (4 1/8  9 1/2 in.) – – Yes

Monarch 98  191 mm (3 7/8  7 1/2 in.) – – Yes

JE4
Envelope

Transparencies A4 210  297 mm (8.3  11

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes – Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) Yes – Yes

A5 148  210 mm (5.8  8.3 in.) Yes – Yes

110  220 mm (4.3  8.7 in.) – – Yes

105  235 mm (4.1  9.3 in.) – – Yes

.7 in.) Yes – Yes

19

Chapter 2

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

Cut
Sheet

Plain Paper 64 to 120 gsm 0.08 to 0.15 mm

Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm 20

Other Glossy Paper Up to 220 gsm Up to 0.25 mm

Cards Photo Card Up to 220 gsm Up to 0.25 mm

Index Card Up to 120 gsm Up to 0.15 mm 30

Postcard Up to 200 gsm Up to 0.25 mm 30

Envelopes 75 to 95 gsm Up to 0.52 mm 10

Transparencies – – 10

1

Up to 100 sheets of 80 gsm paper.

2

For Photo 10  15 cm paper and Photo L 89  127 mm paper, use the photo paper tray. (See Loading photo paper
on page 12.)

3

BP71 260 gsm paper is especially designed for Brother inkjet machines.

100

20

20

1

23

23

20

3

IMPORTANT

IMPORTANT

2

1

Loading documents 3

How to load documents

You can make copies and scan from the ADF
(automatic document feeder) and from the
scanner glass.

Using the ADF (DCP-J715W only) 3

The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.

Document Sizes Supported 3

Paper: 80 gsm A4

Make sure documents written with ink are
completely dry.

3

a Unfold the ADF Document Output

Support Flap (1).

b Fan the pages well.

3

c Adjust the paper guides (2) to fit the

width of your document.

d Make sure you place your documents,

face down, top edge first in the ADF
underneath the guides until you feel
them touch the feed roller and the LCD
shows ADF Ready.

Length: 148 to 355.6 mm

Width: 148 to 215.9 mm

Weight: 64to90gsm

How to load documents 3

• DO NOT pull on the document while it is
feeding.

• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.

• DO NOT use cardboard, newspaper or
fabric. Instead use the scanner glass.

DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.

Using the scanner glass 3

You can use the scanner glass to copy or
scan pages of a book or one page at a time.

Document Sizes Supported 3

Length: Up to 297 mm

Width: Up to 215.9 mm

Weight: Up to 2 kg

21

Chapter 3

Note

IMPORTANT

3

4

1

2

How to load documents 3

To use the scanner glass, the ADF must
be empty. (DCP-J715W only)

a Lift the document cover.
b Using the document guidelines on the

left and top, place the document face
down in the upper left corner of the
scanner glass.

Scannable area 3

The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.

Usage Document

Size

Top (1)

Bottom (2)

Left (3)

Right (4)

c Close the document cover.

Copy A4 3 mm 3 mm

Letter 3 mm 3 mm

Scan A4 3 mm 3 mm

Letter 3 mm 3 mm

If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.

22

4

Note

1

0101

COPY

COPY

Quality Normal

Ratio:

Copy Press Start

Enlarge/Reduce 100%

Making copies 4

How to copy 4

The following steps show the basic copy
operation. For details about each option, see
the Advanced User’s Guide.

a Do one of the following to load your

document:

 Place the document face down in the

ADF. (DCP-J715W only)

(See Using the ADF (DCP-J715W
only) on page 21.)

 Load your document face down on

the scanner glass.

(See Using the scanner glass
on page 21.)

b Press + or - repeatedly until the number

of copies you want appears (up to 99).

Copy settings 4

You can change the following copy settings.
Press a or b to scroll through the copy
settings. When the setting you want is
highlighted, press OK.

(Basic User’s Guide)

For details about changing the following copy
settings, see page 24.

 Paper Type

 Paper Size

(Advanced User’s Guide)

For details about changing the following copy
settings, see chapter 3:

 Quality

 Enlarge/Reduce

4

1 No. of Copies

c Press Mono Start or Colour Start.

If you want to sort copies, use the ADF.
(DCP-J715W only)

Stop copying 4

To stop copying, press Stop/Exit.

 Density

 Ink Save Mode

 Stack/Sort (DCP-J715W only)

 Page Layout

 Book Copy

 Watermark Copy

 Set New Default

 Factory Reset

23

Chapter 4

Paper options 4

Paper Type 4

If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Paper Type.
d Press d or c to choose Plain Paper,

Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.

Press OK.

e If you do not want to change additional

settings, press Mono Start or
Colour Start.

Paper Size 4

If you are copying on paper other than A4
size, you will need to change the paper size
setting.

You can copy only on A4, Legal, Letter, A5 or
Photo 10  15 cm paper.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Paper Size.
d Press d or c to choose A4, A5,

10x15cm, Letter or Legal.
Press OK.

e If you do not want to change additional

settings, press Mono Start or
Colour Start.

24

Note

Printing photos from a memory

5

card or USB Flash memory drive

PhotoCapture Center™ Operations

USB Flash memory is not available for
DCP-J515W model.

Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images on page 28.)

You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See How to scan to a memory
card or USB Flash memory drive
on page 29.)

5

5

5

You can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.

(See PhotoCapture Center™ for Windows
or Remote Setup & PhotoCapture Center™
for Macintosh in the Software User's Guide.)

®

Using a memory card or USB Flash memory drive 5

Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD, SDHC and
USB Flash memory drives.

The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.

25

Chapter 5

IMPORTANT

IMPORTANT

Getting started 5

Firmly put a memory card or USB Flash memory drive into the correct slot.

2

1

1 USB Flash memory drive (DCP-J715W only)

The USB direct interface supports only a USB Flash
memory drive, a PictBridge compatible camera, or a
digital camera that uses the USB mass storage standard.
Any other USB devices are not supported.

2 Memory card slot

Slot Compatible memory cards

Upper slot

Lower slot

Memory Stick™

Memory Stick PRO™

Memory Stick Duo™

Memory Stick PRO Duo™

Memory Stick Micro™
(Adapter required)

SD

SDHC

mini SD (Adapter required)

micro SD (Adapter required)

DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the
machine.

26

Printing photos from a memory card or USB Flash memory drive

IMPORTANT

PHOTO CAPTURE key indications:

 PHOTO CAPTURE light is on, the memory card or USB Flash memory drive is correctly

inserted.

 PHOTO CAPTURE light is off, the memory card or USB Flash memory drive is not correctly

inserted.

 PHOTO CAPTURE light is blinking, the memory card or USB Flash memory drive is being read

or written to.

5

DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from
the media drive (slot) or USB direct interface while the machine is reading or writing to the
memory card or USB Flash memory drive (the PHOTO CAPTURE key is blinking). You will

lose your data or damage the card.

The machine can only read one device at a time.

27

Chapter 5

Note

Note

Print Images 5

View Photos 5

You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.

a Make sure you have put the memory

card or USB Flash memory drive in the
correct slot.

Press (PHOTO CAPTURE).

b Press a or b to choose

View Photo(s).
Press OK.

c Press d or c to choose your photo.
d Press + or - repeatedly to enter the

number of copies you want.

e Repeat steps c and d until you have

chosen all the photos.

Press Clear to go back to the previous
level.

f After you have chosen all the photos, do

one of the following:

 Press OK and change the print

settings. (See PhotoCapture
Center™ print settings on page 28.)

 If you do not want to change any

settings, press Colour Start to print.

PhotoCapture Center™ print settings

You can change the print settings temporarily
for the next print.

The machine returns to its default settings
after 3 minutes.

You can save the print settings you use
most often by setting them as the default.
(See Setting your changes as a new

default in chapter 4 in the Advanced
User’s Guide.)

Print Setting

Print Setting

1

1 No. of prints

0001

Print Quality Photo

Paper Type Other Glossy

(For View Photo(s), Search by Date, Slide
Show)

You can see the total number of photos that will
be printed.

(For Print All Photos, Print Photos, Enhance
Photos, Trimming)

You can see the number of copies of each
photo that will be printed.

(For DPOF printing)

This does not appear.

Print Press Start

10x15cmPaper Size

5

28

Printing photos from a memory card or USB Flash memory drive

IMPORTANT

Note

How to scan to a memory card or USB Flash memory drive

You can scan monochrome and colour
documents into a memory card or USB Flash
memory drive. Monochrome documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Colour documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 150 and the
default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2010 would be named

01071005.PDF. You can change the colour
and quality.

Quality Selectable File

Format

Color 150 JPEG / PDF

Color 300 JPEG / PDF

Color 600 JPEG / PDF

B/W 200x100 TIFF / PDF

B/W 200 TIFF / PDF

d Press a or b to choose

Scan to Media.

SCAN

5

SCAN

Scan a document
directly to a media
card or
USB flash
memory.

Press OK.

Select & Press

Scan to File

Scan to Media

Scan to E-mail
Scan to OCR

OK

OK

e Do one of the following:

 To change the quality, press a or b to

choose Quality. Go to step f.

 Press Mono Start or Colour Start to

start scanning without changing
additional settings.

5

f Press d or c to choose

Color 150, Color 300, Color 600,
B/W 200x100 or B/W 200.

Press OK.

g Do one of the following:

 To change the file type, go to step h.

 Press Mono Start or Colour Start to

start scanning without changing
additional settings.

a Make sure you have put the memory

card or USB Flash memory drive in the
correct slot.

DO NOT take out the memory card or
USB Flash memory drive while
PHOTO CAPTURE is blinking to avoid
damaging the card, USB Flash memory
drive or data stored on it.

b Load your document.

c When you want to scan to a memory

card or USB Flash memory drive, press

(SCAN).

h Press a or b to choose File Type.

Press d or c to choose JPEG, PDF or
TIFF.

Press OK.

• If you chose a Color resolution in step f,

you cannot choose TIFF.

• If you chose a B/W resolution in step f,

you cannot choose JPEG.

i Do one of the following:

 To change the file name, go to

step j.

 Press Mono Start or Colour Start to

start scanning without changing
additional settings.

29

Chapter 5

Note

OK

OK

j The file name is set automatically;

however, you can set a name of your
choice using the a, b, d or c keys.
Press a or b to choose File Name.
Press OK.
Enter the new name. (See Entering Text
on page 68.)
You can only change the first
6 characters.

Press a, b, d or c to select , and
press OK.

k Press Mono Start or Colour Start.

You can place multiple documents on the
scanner glass and scan them as separate
files. (See Auto Crop in chapter 4 in the
Advanced User’s Guide.)

30

How to print from a computer 6

6

Printing a document 6

The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver.

(See Printing for Windows

Faxing for Macintosh in the Software User’s
Guide for the details about the print settings.)

®

or Printing and

a Install the Brother printer driver on the

Installation CD-ROM. (See the Quick
Setup Guide.)

b From your application, choose the Print

command.

c Choose the name of your machine in the

Print dialog box and click Properties.

d Choose the settings you want in the

Properties dialog box.

 Media Type/Quality

 Paper Size

 Page Layout

 Colour Settings

6

 Scaling

 Use Watermark

 Print Date & Time

e Click OK.
f Click OK to begin printing.

31

7

How to scan to a computer 7

Scanning a document 7

There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.

a To use the machine as a scanner, install

a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.

 Install the scanner drivers on the

Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User’s Guide.)

 Configure the machine with a TCP/IP

address if network scanning does not
work. (See Configuring Network

Scanning in the Software User’s
Guide.)

b Load your document. (See Loading

documents on page 21.)

Scanning using the scan key

For more information, see Using the Scan
key in the Software User’s Guide.

a Press the SCAN key.
b Choose the scan mode you want.

 Scan to File

 Scan to Media

 Scan to E-mail

 Scan to OCR

 Scan to Image

1

DCP-J715W only
(Macintosh users)
Presto! PageManager must be downloaded
and installed before use. See Accessing
Brother Support (Macintosh) on page 3 for
further instructions.

1

7

 Use the ADF to scan multiple pages

of documents. It feeds each sheet
automatically. (DCP-J715W only)

 Use the scanner glass to scan a

page of a book or one sheet at a
time.

c Do one of the following:

 To scan using the SCAN key, go to

Scanning using the scan key.

 To scan using a scanner driver at

your computer, go to Scanning using
a scanner driver.

c (For network users)

Choose the computer you want to send
the data to.

d Press Start to begin scanning.

Scanning using a scanner driver

For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User’s Guide.

a Start a scanning application and click

the Scan button.

b Adjust the settings such as Resolution,

Brightness and Scan Type in the
Scanner Setup dialog box.

7

32

c Click Start or Scan to begin scanning.

Note

IMPORTANT

Routine maintenance A

A

Replacing the ink cartridges

Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.

For example, when one of the ink
cartridge is nearly empty, the LCD will
display Ink low (name of colour).

You should purchase a replacement
cartridge in preparation for when the
machine indicates the colour is completely
empty.

When one of the ink cartridge is empty,
the LCD will display Cannot Print or
B&W Print Only.

You should only replace the actual ink
cartridge when this message
Cannot Print or B&W Print Only
appears on the LCD.

A

Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with genuine Brother Original ink
cartridges. Brother cannot guarantee this
optimum performance and reliability if ink
or ink cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other
than genuine Brother Original cartridges
or the refilling of used cartridges with ink
from other sources. If damage is caused
to the print head or other parts of this
machine as a result of using incompatible
products with this machine, any repairs
required as a result may not be covered by
the warranty.

A

a Open the ink cartridge cover.

If one or more ink cartridges have
reached the end of their life, the LCD
shows Cannot Print or
B&W Print Only.

The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.

Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.

33

b Press the lock release lever as shown to

1

release the cartridge indicated on the
LCD. Remove the cartridge from the
machine.

d Turn the green knob on the protective

yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).

c Open the new ink cartridge bag for the

colour shown on the LCD, and then take
out the ink cartridge.

e Each colour has its own correct position.

Insert the ink cartridge in the direction of
the arrow on the label.

34

f Gently push the ink cartridge in until it

Note

CAUTION

IMPORTANT

clicks, and then close the ink cartridge
cover.

Routine maintenance

• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.

• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.

• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.

• If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.

g The machine will automatically reset the

ink dot counter.

• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one (for

example, Did You Change Black).
For each new cartridge you installed,
press + (Yes) to automatically reset the
ink dot counter for that colour. If the ink
cartridge you installed is not a brand new
one, be sure to press - (No).

• If the LCD shows No Ink Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed correctly.

• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.

• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.

A

If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.

35

Cleaning and checking

Note

the machine

Cleaning the scanner glass A

Cleaning the paper pick-up

A

rollers A

a Pull the paper tray completely out of the

machine.

a

Lift the document cover (1). Clean the
scanner glass (2) and the white plastic (3)
with a soft lint-free cloth moistened with a
non-flammable glass cleaner.

1

2

b (DCP-J715W only)

In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.

b Unplug the machine from the electrical

socket and open the Jam Clear
Cover (1) at the back of the machine.

3

1

c Clean the Paper Pick-up Rollers (1) with

isopropyl alcohol on a cotton swab.

1

2

In addition to cleaning the glass strip with a
non-flammable glass cleaner, run your
finger tip over the glass strip to see if you can
feel anything on it. If you feel dirt or debris,
clean the glass strip again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To test,
make a copy after each cleaning attempt.

36

1

d Close the Jam Clear Cover.

Make sure the cover is closed correctly.

e Re-connect the power cord.
f Slowly push the paper tray completely

back into the machine.

Routine maintenance

IMPORTANT

Note

Cleaning the print head A

To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.

Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics, or
blank text on your printed pages. You can
clean Black only, three colours at a time
(Cyan/Magenta/Yellow), or all four colours at
once.

Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.

DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.

Checking the print quality A

If faded or streaked colours and text appear
on your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.

a Press Menu.
b Press a or b to choose

Ink Management.
Press OK.

c Press a or b to choose Test Print.

Press OK.

d Press a or b to choose

Print Quality.
Press OK.

e Press Colour Start.

The machine begins printing the Print
Quality Check Sheet.

A

a Press Menu.
b Press a or b to choose

Ink Management.
Press OK.

c Press a or b to choose Cleaning.

Press OK.

d Press a or b to choose Black, Color or

All.

Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.

If you clean the print head at least five
times and the print has not improved, try
installing a new Brother Original
Innobella™ ink cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother dealer.

f Check the quality of the four colour

blocks on the sheet.

g Do one of the following:

 If all lines are clear and visible, press

+ to choose Yes, and go to step k.

 If you can see missing short lines as

shown below, press - to choose No.

OK Poor

h The LCD asks you if the print quality is

OK for black and the three colours.
Press + (Yes) or - (No).

i The LCD asks you if you want to start

cleaning.
Press + (Yes).
The machine starts cleaning the print
head.

37

j After cleaning is finished, press

IMPORTANT

Note

Colour Start.

The machine starts printing the Print
Quality Check Sheet again. Return to
step f.

k Press Stop/Exit.

If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.

DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.

Checking the print alignment A

You may need to adjust the print alignment
after transporting the machine, if your printed
text becomes blurred or images become
faded.

a Press Menu.
b Press a or b to choose

Ink Management.
Press OK.

c Press a or b to choose Test Print.

Press OK.

d Press a or b to choose Alignment.

Press OK.

e Press Mono Start or Colour Start.

The machine starts printing the
Alignment Check Sheet.

f Check the 600 dpi and 1200 dpi test

prints to see if number 5 most closely
matches number 0.

When a print head
nozzle is clogged
the printed
sample looks like
this.

i

After the print
head nozzle is
cleaned, the
horizontal lines
are gone.

 If the number 5 samples of both the

600 dpi and 1200 dpi test prints are
the best matches, press + (Yes) to
finish Alignment Check, and go to
step i.

 If another test print number is a

better match for either 600 dpi or
1200 dpi, press - (No) to choose it.

g For 600 dpi, press d or c to choose the

number of the test print that most closely
matches the number 0 sample (1-8).
Press OK.

h For 1200 dpi, press d or c to choose the

number of the test print that most closely
matches the number 0 sample (1-8).
Press OK.

i Press Stop/Exit.

38

Troubleshooting B

B

Error and Maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.

You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Error Message Cause Action

B&W Print Only

Replace Ink

One or more of the colour ink
cartridges have reached the end
of their life.
You can use the machine in
black & white mode for
approximately four weeks
depending on the number of
pages you print.
While this message appears on
the LCD, each operation works in
the following way:

 Printing

If you click Greyscale in the
Advanced tab of the printer

driver you can use the
machine as a monochrome
printer.

 Copying

If the paper type is set to

Plain Paper or
Inkjet Paper you can

make copies in monochrome.

Replace the ink cartridges. (See Replacing
the ink cartridges on page 33.)

B

If the paper type is set to

Other Glossy,
Brother BP71 or
Brother BP61 the machine will

stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to
a new ink cartridge.

39

Error Message Cause Action

Cannot Detect You installed a new ink cartridge

too quickly and the machine did
not detect it.

If you are using non Brother
Original ink the machine may not
detect the ink cartridge.

An ink cartridge is not installed
correctly.

Cannot Print

Replace Ink

Cover is Open The scanner cover is not

Data Remaining Print data is left in the machine's

Document Jam

(DCP-J715W only)

One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations.

completely closed.

The ink cartridge cover is not
completely closed.

memory.

The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.

Take out the new ink cartridge and
re-install it slowly.

Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact your Brother dealer.

Take out the new ink cartridge and

-install it slowly until it clicks. (See

re
Replacing the ink cartridges on page 33.)

Replace the ink cartridges. (See Replacing
the ink cartridges on page 33.)

Lift the scanner cover and then close it
again.

Firmly close the ink cartridge cover until it
clicks.

Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.

(See Using the ADF (DCP-J715W only)
on page 21.)

(See Document jam (DCP-J715W only)
on page 43.)

High Temperature The print head is too warm. Allow the machine to cool down.

Hub is Unusable. A Hub or USB Flash memory

drive with Hub has been
connected to the USB direct
interface.

Image Too Long. The proportions of your photo

are irregular so effects could not
be added.

Image Too Small. The size of your photo is too

small to trim.

Ink Absorber Full

Internal servicing required.
This problem may be caused by
the use of cartridges other than
genuine Brother Original
cartridges or the refilling of empty
cartridges with ink from other
sources. If damage is caused to
the print head or other parts of this
machine as a result of using other
brands of ink or ink cartridges, any
repairs required as a result may
not be covered by the warranty.

A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.

Choose a regularly proportioned image.

Choose a larger image.

Call Brother Customer Service / your
Brother dealer.

40

Error Message Cause Action

Troubleshooting

Ink Absorber NearFull

Ink low One or more of the ink cartridges

Low Temperature The print head is too cold. Allow the machine to warm up.

Media Error The memory card is either

Media is Full. The memory card or USB Flash

No File The memory card or USB Flash

No Ink Cartridge

The ink absorber box or flushing
box is near full.

are near the end of their life.

corrupted, incorrectly formatted,
or there is a problem with the
memory card.

memory drive you are using
already contains 999 files.

memory drive in the media drive
does not contain a .JPG file.

An ink cartridge is not installed
correctly.

Call Brother Customer Service / your
Brother dealer.

Order a new ink cartridge.

Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.

Your machine can only save to your
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.

Put the correct memory card or USB Flash
memory drive into the slot again.

Take out the ink cartridge and put it in
again seating it properly. (See Replacing
the ink cartridges on page 33.)

No Paper Fed The Photo Paper Tray is in the

Photo printing position.

The machine is out of paper or
paper is not correctly loaded in
the paper tray.

The paper is jammed in the
machine.

The Jam Clear Cover is not
closed correctly.

Make sure that the Photo Paper Tray is in
the Normal printing position.
(See step d and the Important note in
Loading photo paper on page 12.)

Do one of the following:

 Refill the paper in the paper tray, and

then press Mono Start or
Colour Start.

 Remove the paper and load it again

and then press Mono Start or
Colour Start. (See Loading paper and

other print media on page 8.)

Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 44.

Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
paper jam on page 44.)

B

41

Error Message Cause Action

Out of Memory The machine's memory is full. Copy operation in progress:

Press Stop/Exit and wait until the other
operations in progress finish and then try
again.

The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the documents.

Paper Jam Paper is jammed in the machine. Remove the jammed paper by following

Unable to Clean XX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

Unusable Device

Disconnect device from
front connector & turn
machine off & then on

Unusable Device

Please Disconnect
USB Device.

The machine has a mechanical
problem.

–OR–

A foreign object such as a paper
clip or ripped paper is in the
machine.

A broken device has been
connected to the USB direct
interface.

A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
(For more information, visit us at
http://solutions.brother.com/

)

Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.

the steps in Printer jam or paper jam
on page 44.

Make sure the paper length guide is
adjusted to the correct paper size.

Open the scanner cover and remove any
foreign objects and paper scraps inside the
machine. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it.

Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.

Unplug the device from the USB direct
interface.

Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches

the size of paper in the tray. Load the
correct size of paper, and then press

Mono Start or Colour Start. (See Paper
Size on page 16.)

42

Troubleshooting

IMPORTANT

Error animation B

Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
backward.

Document jam (DCP-J715W only) B

Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps below to clear a
document jam.

Document is jammed in the top of the ADF unit

a Take out any paper from the ADF that is

not jammed.

Document is jammed inside the ADF unit

B

a Take out any paper from the ADF that is

not jammed.

b Lift the document cover.
c Pull the jammed document out to the

left.

B

b Open the ADF cover.
c Pull the jammed document up and to the

left.

d Close the ADF cover.
e Press Stop/Exit.

d Close the document cover.
e Press Stop/Exit.

B

To avoid future document jams close the
ADF cover correctly by pushing it gently in
the middle.

43

Printer jam or paper jam B

Take out the jammed paper depending on
where it is jammed in the machine.

a Unplug the machine from the electrical

socket.

b Open the Jam Clear Cover (1) at the

back of the machine. Pull the jammed
paper out of the machine.

c Close the Jam Clear Cover.

Make sure the cover is closed correctly.

d If the paper support flap is open, close it,

and then close the paper support. Pull
the paper tray completely out of the
machine.

1

e Pull out the jammed paper (1).

1

44

Troubleshooting

Note

IMPORTANT

IMPORTANT

1

f Using both hands, grasp the plastic tabs

on both sides of the machine and lift the
scanner cover (1) until it locks securely
in the open position.

Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine.
Check both ends of the print carriage.

g Lift the scanner cover to release the

lock ( ). Gently push the scanner cover
support down ( ) and close the
scanner cover ( ) using both hands.

1

2

3

h Push the paper tray firmly back into the

machine.

If the print head is at the right corner as
shown in the illustration, you cannot move
it. Re-connect the power cord, then hold
down Stop/Exit until the print head moves
to the middle. Unplug the machine from
the power source, and take out the paper.

i While holding the paper tray in place,

pull out the paper support ( ) until it
clicks, and then unfold the paper

support flap ( ).

2

1

Make sure you pull out the paper
support until it clicks.

DO NOT use the paper support flap for
Legal size paper.

B

If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.

j Re-connect the power cord.

45

Troubleshooting B

If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/

If you are having difficulty with your machine B

Printing

Difficulty Suggestions

No printout Check the interface cable on both the machine and your computer. (See the Quick

Setup Guide.)

Make sure the machine is plugged in and not turned off.

Check to see if the LCD is showing an error message.
(See Error and Maintenance messages on page 39.)

One or more ink cartridges have reached the end of their life. (See Replacing the
ink cartridges on page 33.)

If the LCD says Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 33.

Check that the correct printer driver has been installed and chosen.

Make sure that the machine is online. Click Start and then Printers and Faxes.
Choose Brother DCP-XXXX (where XXXX is your model name), and make sure
that Use Printer Offline is unchecked.

When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.

Poor print quality Use only Genuine Brother Consumables as ink from other manufactures can

cause print quality problems.

Check the print quality. (See Checking the print quality on page 37.)

Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.

®

(See Printing for Windows
User’s Guide and Paper Type on page 16.)

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

or Printing and Faxing for Macintosh in the Software

46

 The expiration date written on the cartridge package has passed.

(Brother Original cartridges stay usable for up to two years if kept in their
original packaging.)

 The ink cartridge was in your machine over for six months.

 The ink cartridge may not have been stored correctly before use.

Try using the recommended types of paper. (See Acceptable paper and other print
media on page 17.)

The recommended environment for your machine is between 20 C to 33 C.

Troubleshooting

Printing (continued)

Difficulty Suggestions

White horizontal lines appear in text
or graphics.

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 37.)

Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 38.)

Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side

Smudged stain at the top centre of
the printed page.

Smudged stain at the right or left
corner of the printed page.

Printing appears dirty or ink seems
to run.

Stains appear on the reverse side
or at the bottom of the page.

The machine prints dense lines on
the page.

The printouts are wrinkled. In the printer driver Advanced tab, click Colour Settings, and uncheck

Cannot perform “Page Layout”
printing.

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

Colour Enhancement is not
working correctly.

Clean the print head. (See Cleaning the print head on page 37.)

Make sure you are using Brother Original Innobella™ ink.

Try using the correct types of paper. (See Acceptable paper and other print media
on page 17.)

If you want to print on Photo 10  15 cm or Photo L 89  127 mm paper, make
sure you use the photo paper tray. (See Loading photo paper on page 12.)

guides are adjusted correctly. (See Loading paper and other print media
on page 8.)

Make sure the Jam Clear Cover is closed correctly.

Make sure the paper is not too thick or curled. (See Acceptable paper and other
print media on page 17.)

Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.

Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 17.) Don't handle the paper until the ink is
dry.

If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.

Make sure you are using Brother Original Innobella™ ink.

Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen in appendix A in the Advanced User’s Guide.)

Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)

Check Reverse Order in the Basic tab of the printer driver.

Bi-Directional Printing.

Make sure you are using Brother Original Innobella™ ink.

Check that the paper size setting in the application and in the printer driver are the
same.

processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click the Colour Settings, and make sure you
uncheck Colour Enhancement

rn the borderless feature off. Borderless printing is slower than normal printing.

Tu

(See Printing for Windows
User’s Guide.)

If the image data is not full colour in your application (such as 256 colour), Colour

Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.

.

®

or Printing and Faxing for Macintosh in the Software

B

47

Printing (continued)

Difficulty Suggestions

Photo paper does not feed
correctly.

Machine feeds multiple pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and

There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend

Printed pages are not stacked
neatly.

Machine does not print from

®

Adobe

Illustrator®.

When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.

Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers
on page 36.)

other print media on page 8.)

Check that more than two types of paper are not loaded in the paper tray at any
one time.

the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
jam on page 44.)

Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)

®

Try to reduce the print resolution. (See Printing for Windows
Faxing for Macintosh in the Software User’s Guide.)

or Printing and

Copying Difficulties

Difficulty Suggestions

Vertical black lines or streaks
appear on copies.

Poor copy results when using the
ADF. (DCP-J715W only)

Vertical black lines or streaks
appear in copies. (DCP-J715W
only)

Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass. Reposition the

Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean scanner glass and white plastic above it. (See
Cleaning the scanner glass on page 36.)

Try using the scanner glass. (See Using the scanner glass on page 21.)

Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 36.)

document and try again.

Scanning Difficulties

Difficulty Suggestions

TWAIN/WIA errors appear when
starting to scan.

Poor scanning results when using
the ADF. (DCP-J715W only)

OCR does not work.
(DCP-J715W only)

Make sure the Brother TWAIN/WIA driver is chosen as the primary source.
In PaperPort™11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver. (DCP

Try using the scanner glass. (See Using the scanner glass on page 21.)

Try increasing the scanner resolution.

(Macintosh users)

Presto! PageManager must be downloaded and installed before use.
See Accessing Brother Support (Macintosh) on page 3 for further instructions.

-J715W only)

48

Troubleshooting

Software Difficulties

Difficulty Suggestions

Cannot install software or print. (Windows

Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This
program will repair and reinstall the software.

“Device Busy” Make sure the machine is not showing an error message on the LCD.

Cannot print images from
FaceFilter Studio.

To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the Quick Setup Guide.

Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.

®

users only)

PhotoCapture Center™ Difficulties

Difficulty Suggestions

®

Removable Disk does not work
correctly.

1 Have you installed the Windows

1) Unplug the USB cable.

®

2) Install the Windows

2000 update using one of the following methods.

2000 update? If not, do the following:

Cannot access Removable Disk
from Desktop icon.

Part of my photo is missing when
printed.

 Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick

Setup Guide.)

 Download the latest service pack from the Microsoft Web site.

3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.

Take out the memory card or USB Flash memory drive and put it back in again.

2

3 If you have tried “Eject” from within Windows®, take out the memory card or

USB Flash memory drive before you continue.

4 If an error message appears when you try to eject the memory card or USB

Flash memory drive, it means the card is being accessed. Wait a while and
then try again.

If all of the above do not work, turn off your PC and machine, and then turn them

5

on again. (You will have to unplug the power cord of the machine to turn it off.)

Make sure that you have correctly inserted the memory card or USB Flash
memory drive.

Make sure that Borderless Printing and Cropping are turned off. (See Borderless
printing in chapter 4 and Cropping in chapter 4 in the Advanced User’s Guide.)

B

49

Network Difficulties

Difficulty Suggestions

Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list (see Printing Reports in chapter 2 in the
Advanced User’s Guide) and check the current Network settings printed in this list.

-J715W only)

(DCP
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide for more
information.)

The network scanning feature does
not work.

(Windows
It is necessary to configure third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:

In Name: Enter any description, for example Brother NetScan.

In Port number: Enter 54925.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.

®

users)

(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.

The Brother software cannot be
installed.

Cannot connect to wireless
network.

Reset the network settings. Press Menu key, choose Network and then press OK. Choose

(Windows
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.

BrC3Rgin.exe

BrnIPMon

Brother Status Monitor (Network)

ControlCenter Program

Generic Host Process f...

Setup.exe

Spooler SubSystem App

wdsw MFC Application

(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.

Investigate the problem using the WLAN Report.
Press Menu key, choose Print Re ports and then press OK. Choose
WLAN Report.
For details, see the Network User’s Guide.

Network Reset.
For details, see the Network User’s Guide.

®

users)

50

Troubleshooting

Machine Information B

Checking the serial number B

You can see the machine’s serial number on
the LCD.

a Press Menu.
b Press a or b to choose

Machine Info.

Press OK.

c Press a or b to choose Serial No.

Press OK.

d Press Stop/Exit.

Reset functions B

The following reset functions are available:

How to reset the machine B

a Press Menu.
b Press a or b to choose

Initial Setup.
Press OK.

c Press a or b to choose Reset.

Press OK.

d Press a or b to choose the type of reset

you want to use.
Press OK.
Press + to confirm.

e Press + to reboot the machine.

1 Network

You can reset the print server back to its
default factory settings such as the IP
address information.

2 All Settings

You can reset all the machine settings
back to the settings that were set at the
factory.

Brother strongly recommends you use this
operation when you dispose of the
machine.

Note

Unplug the interface cable before you
choose Network or All Settings.
(DCP-J715W only)

B

51

Menu and features C

C

On-screen programming

Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.

Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.

C

52

Menu and features

Menu table C

The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.

Menu ( ) C

Level1 Level2 Level3 Options Descriptions Page

Ink Management

General Setup Paper Type — Plain Paper*

Test Print — Print Quality

Alignment

Cleaning — Black

Color

All

Ink Volume — — Lets you check the

Inkjet Paper

Lets you check the print
quality or alignment.

Lets you clean the print
head.

available ink volume.

Sets the type of paper in
the paper tray.

37

37

See

16

1

.

Brother BP71

Brother BP61

Other Glossy

Transparency

Paper Size — A4*

A5

10x15cm

Letter

Legal

LCD Settings Backlight Light*

Med

Dark

Dim Timer Off

10Secs

20Secs

30Secs*

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Sets the size of the
paper in the paper tray.

You can adjust the
brightness of the LCD
backlight.

You can set how long
the LCD backlight stays
on for after you go back
to the Ready screen.

16

7

See

C

1

.

53

Level1 Level2 Level3 Options Descriptions Page

General Setup

(Continued)

Sleep Mode — 1Min

2Mins

3Mins

5Mins*

10Mins

30Mins

60Mins

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

You can choose how
long the machine must
be idle before it goes into
sleep mode.

See

1

.

Network menu (DCP-J515W) C

Level1 Level2 Level3 Options Descriptions

Network TCP/IP BOOT Method Auto*

Static

RARP

Chooses the BOOT method
that best suits your needs.

BOOTP

DHCP

IP Address [000-255].

[000-255].

[000-255].

[000-255]

Subnet Mask [000-255].

[000-255].

[000-255].

[000-255]

Gateway [000-255].

[000-255].

[000-255].

[000-255]

Node Name BRWXXXXXXXXXXXX You can see the current

WINS Config Auto*

Static

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

Enter the IP address.

Enter the subnet mask.

Enter the Gateway address.

Node name.

You can choose the WINS
configuration mode.

54

Menu and features

Level1 Level2 Level3 Options Descriptions

Network

(Continued)

TCP/IP

(Continued)

Setup Wizard — — You can manually configure

WPS/AOSS — — You can easily configure

WPS w/PIN Code — — You can easily configure

WLAN Status Status — You can see the current

MAC Address — — You can see your machine’s

WLAN Enable — On

Network Reset — — Restores all network settings

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

APIPA On*

Off

Signal — You can see the current

SSID — You can see the current

Comm. Mode — You can see the current

Off*

Specifies the IP address of
the primary or secondary
server.

Specifies the IP address of
the primary or secondary
server.

Automatically allocates the
IP address from the link-local
address range.

your print server for a
wireless network.

your wireless network
settings using the one-button
push method.

your wireless network
settings using WPS with a
PIN code.

wireless network status.

wireless network signal
strength.

SSID.

Communication Mode.

Mac address from the control
panel.

Lets you use the wireless
network connection.

to factory default.

C

55

Network menu (DCP-J715W) C

Level1 Level2 Level3 Level4 Options Descriptions

Network Wired LAN TCP/IP BOOT Method Auto *

Static

RARP

BOOTP

DHCP

IP Address [000-255].

[000-255].

[000-255].

[000-255]

Subnet Mask [000-255].

[000-255].

[000-255].

[000-255]

Gateway [000-255].

[000-255].

[000-255].

Chooses the
BOOT method
that best suits
your needs.

Enter the IP
address.

Enter the Subnet
mask.

Enter the
Gateway
address.

Node Name BRNXXXXXXXX XXXX Enter the Node

WINS Config Auto*

WINS Server (Primary)

DNS Server (Primary)

APIPA On*

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

[000-255]

Static

000.000.000 .000

(Secondary)

000.000.000 .000

000.000.000 .000

(Secondary)

000.000.000 .000

Off

name.

Chooses the
WINS
configuration
mode.

Specifies the IP
address of the
primary or
secondary
server.

Specifies the IP
address of the
primary or
secondary
server.

Automatically
allocates the IP
address from the
link-local address
range.

56

Menu and features

Level1 Level2 Level3 Level4 Options Descriptions

Network

(Continued)

Wired LAN

(Continued)

WLAN TCP/IP BOOT Method Auto*

Ethernet — Auto*

100B-FD

100B-HD

10B-FD

10B-HD

MAC Address — — You can see your

Static

RARP

BOOTP

DHCP

IP Address [000-255].

[000-255].

Chooses the
Ethernet link
mode.

machine’s Mac
address from the
control panel.

Chooses the
BOOT method
that best suits
your needs.

Enter the IP
address.

Subnet Mask [000-255].

Gateway [000-255].

Node Name BRWXXXXXXXXX XXX Enter the Node

WINS Config Auto*

WINS Server (Primary)

DNS Server (Primary)

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

[000-255].

[000-255]

[000-255].

[000-255].

[000-255]

[000-255].

[000-255].

[000-255]

Static

000.000.000. 000

(Secondary)

000.000.000. 000

000.000.000. 000

(Secondary)

000.000.000. 000

Enter the Subnet
mask.

Enter the
Gateway
address.

name.

Chooses the
WINS
configuration
mode.

Specifies the IP
address of the
primary or
secondary
server.

Specifies the IP
address of the
primary or
secondary
server.

C

57

Level1 Level2 Level3 Level4 Options Descriptions

Network

(Continued)

WLAN

(Continued)

Network I/F — Wired LAN*

Network Reset

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

TCP/IP

(Continued)

Setup Wizard — — You can manually

WPS/AOSS — — You can easily

WPS w/PIN Code

WLAN Status Status — You can see the

MAC Address — — You can see your

— Yes

APIPA On*

— — You can easily

Signal — You can see the

SSID — You can see the

Comm. Mode — You can see the

WLAN

No

Automatically

Off

— You can choose

— Restores al l wired

allocates the IP
address from the
link-local address
range.

configure your
print server for a
wireless network.

configure your
wireless network
settings using the
one-button push
method.

configure your
wireless network
settings using
WPS with a PIN
code.

current wireless
network status.

current wireless
network signal
strength.

current SSID.

current
Communication
Mode.

machine’s Mac
address from the
control panel.

the network
connection type.

and wireless
network settings
to the factory
default.

58

Menu and features

Menu ( ) (continued) C

Level1 Level2 Level3 Options Descriptions Page

Print Reports Help List — — You can print these lists

User Settings ——

Network Config

WLAN Report ——

Machine Info. Serial No. — — Lets you check the serial

Initial Setup Date&Time — — Puts the date and time in

Reset Network — Resets the print server

Local Language

1

See Advanced User’s Guide.

2

See Quick Setup Guide.

The factory settings are shown in Bold with an asterisk.

——

All Settings — Resets all the machine’s

— (Choose the

language you
want to use)

and reports.

number of your machine.

your machine.

back to its factory default
settings, such as the IP
address information.

settings back to the
settings that were set at
the factory.

Allows you to change the
LCD language for your
country.

See

51

See

51

51

See

1

.

2

.

1

.

C

59

Copy (Default display) C

Level1 Level2 Level3 Options Descriptions Page

Quality ——Fast

Normal*

Best

Enlarge/Reduce

100%* ———

Enlarge — 142% A5i A4

186% 10x15cmiLTR

198% 10x15cmiA4

Reduce —

47% A4i10x15cm

69% A4iA5

(DCP-J515W)

83%

93% A4iLTR

97% LTRiA4

(DCP-J715W)

83% LGLiA4

Choose the Copy
resolution for your type of
document.

You can choose the
enlargement ratio for the
next copy.

You can choose the
reduction ratio for the
next copy.

See

1

.

93% A4iLTR

97% LTRiA4

Fit to Page — — Your machine will adjust

Custom(25-400%)

Paper Type ——Plain Paper*

Paper Size ——A4*

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

— — You can choose the

Inkjet Paper

Brother BP71

Brother BP61

Other Glossy

Transparency

A5

10x15cm

Letter

Legal

the size automatically to
the paper size you set.

enlargement or reduction
ratio for the next copy.

Choose the paper type
that matches the paper in
the tray.

Choose the paper size
that matches the paper in
the tray.

24

24

60

Menu and features

Level1 Level2 Level3 Options Descriptions Page

Density ——

Adjusts the density of

See

copies.

1

.

Ink Save M ode ——On

You can save some ink.

Off*

Stack/Sort

(DCP-J715W

——Stack*

Sort

You can choose to stack
or sort multiple copies.

only)

Page Layout ——Off(1 in 1)*

2 in 1 (P)

You can make N in 1 or
Poster copies.

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

Poster(3 x 3)

Book Copy On — — Corrects dark borders

On(Preview) (Skew

Adjustment)

—

and skew when copying
from the scanner glass.

(Shadow Revise) —

Off* ——

Watermark Copy Watermark Copy

— On

Off*

You can place a logo or
text into your document

as a Watermark.
(If you choose On,
see the
watermark copy
settings in the
following table.)

Current Setting

——

Exit ——

Set New Default

— — — You can save your copy

settings.

Factory Reset — — — You can restore all

settings to the factory

settings.

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

C

61

Watermark Copy Settings C

Option1 Option2 Option3 Option4 Descriptions Page

Template — Text CONFIDENTIAL*

DRAFT

COPY

Position A

B

C

D

E*

F

G

H

I

Pattern

Size Small

Medium*

Places a text into your
document as a
Watermark using a
template.

See

1

.

Large

Angle -90

-45°*

0

45

90

Transparenc y -2

-1

0*

+1

+2

Colour Red

Orange

Yellow

Blue

Green

Purple

62

Black*

Apply —

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Option1 Option2 Option3 Option4 Descriptions Page

Media (Select image

from media)

Position A

B

C

D

E*

F

G

H

I

Pattern

Size Small

Medium*

Large

Angle -90

Places a logo or text into
your document as a
Watermark using an
image from removable
media.

See

1

.

Scan (Set page and

press Start)

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

-45°*

0

45

90

Transparency -2

-1

0*

+1

+2

Apply —

Transparency -2

-1

0*

+1

+2

Apply —

C

Places a logo or text into
your document as a
Watermark using a
scanned image.

63

Photo Capture ( ) C

Level1 Level2 Level3 Options Descriptions Page

View Photo(s) — — See the print

settings in the
following table.

Print Index Layout Format —

Paper Type Plain Paper*

Paper Size A4*

Print Photos — — See the print

Enhance Photos

Auto Correct

Enhance Skin

Enhance Scenery

— You can adjust your

6 Images/Line

5 Images/Line

Inkjet Paper

Brother BP71

Brother BP61

Other Glossy

Letter

settings in the
following table.

You can preview your
photos on the LCD.

*

You can print a
thumbnail page.

You can print an
individual image.

photos with these
settings.

28

See

1

.

Remove Red-Eye

Monochrome

Sepia

Search by Date

Print All Photos

Slide Show — — The machine starts a

Trimming — — You can trim your photo

— — You can search your

photos in date order.

— — You can print all photos

in your media card or
USB Flash memory
drive.

Slide Show of your
photos.

and print a part of the
image.

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

64

Menu and features

Print Settings C

Option1 Option2 Option3 Option4 Descriptions Page

Print Quality

(Does not appear

Normal

Photo*

for DPOF
printing.)

Paper Type Plain Paper

Inkjet Paper

Brother BP71

Brother BP61

Other Glossy*

Paper Size 10x15cm*

13x18cm

A4

Letter

— — Choose the print quality.

— — Choose the paper type.

(When Letter or
A4 is chosen)

— Choose the paper and

print size.

8 x 10c m

9 x 13c m

10 x 15 cm

See

1

.

Brightness

(Does not appear
when

Enhance Photos

is chosen.)

Contrast

(Does not appear
when

Enhance Photos

is chosen.)

13 x 18 cm

15 x 20 cm

Max. Size*

— — Adjusts the brightness.

— — Adjusts the contrast.

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

C

65

Option1 Option2 Option3 Option4 Descriptions Page

+2

+1

-1

-2

+2

+1

-1

-2

+2

+1

-1

-2

Color Enhance

(Does not appear

On

Off*

White Balance

Adjusts the hue of the

See

white areas.

when

Enhance Photos

is chosen.)

Sharpness

Enhances the detail of
the image.

1

.

Color Density

Adjusts the total amount
of colour in the image.

Cropping On*

Off

— — Crops the image around

the margin to fit the paper
size or print size. Turn
this feature off if you want
to print whole images or
prevent unwanted
cropping.

Borderless On*

Off

Date Print

(Does not appear

On

Off*

— — Expands the printable

area to fit the edges of
the paper.

— — Prints the date on your

photo.

when DPOF Print
is chosen.)

Set New Default

———You can save your print

settings.

Factory Reset ———You can restore all the

settings to factory
settings.

1

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

66

Menu and features

Scan ( ) C

Level1 Option1 Option2 Option3 Descriptions Page

Scan to Fi le — — — You can scan a monochrome

or a colour document into
your computer.

Scan to Media

(When a memory
card or USB
Flash memory
drive is inserted.)

Quality — Color 150*

Color 300

Color 600

B/W 200x100

You can choose the scan
resolution and file format for
your document.

B/W 200

File Type — (If you chose

Colour option in
Quality setting)

PDF*

JPEG

(If you chose
Mono option in
Quality setting)

See

29

1

.

Scan to E-mail

Scan to OC R

3

(DCP-J715W
only)

Scan to Image

PDF*

TIFF

File Name ——

Auto Crop — On

Off*

Scan multiple documents
placed on the scanner glass
to a memory card or USB
Flash memory drive one at a
time.

Set New Default

— — You can save your scan

settings.

Factory Reset — — You can restore all settings to

the factory settings.

— — — You can scan a monochrome

or a colour document into
your E-mail application.

— — — You can have your text

document converted to an
editable text file.

— — — You can scan a colour picture

into your graphics
application.

1

See Software User’s Guide.

2

See Advanced User’s Guide.

3

(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See Accessing Brother
Support (Macintosh) on page 3 for further instructions.

The factory settings are shown in Bold with an asterisk.

See

See

2

.

C

1

.

67

Entering Text C

OK

OK

Press a, b, d or c to select numbers or characters you want to choose, and press OK repeatedly
until the file name is complete.

Press a, b, d or c to select , and press OK.

Scan to Media

Scan to Media

File Name 010110

0 123456789

ABCDEFGH I J
KLMNOPQRST

W

UV

XYZ

Complete OK

OK

OK

Inserting special characters C

To enter special characters, press a, b, d or c to select , and press OK.

Making corrections C

If you entered an incorrect letter and want to change it, press a, b, d or c to select or .
Press OK several times to move the cursor under the incorrect character. Then press a, b, d or c
to select , and press OK. Re-enter the correct letter.

68

Specifications D

D

General D

Printer Type Inkjet

Print Method Mono:

Colour:

Memory Capacity 40 MB

LCD (Liquid Crystal Display) Wide 3.3 in. (82.79 mm) TFT Colour LCD

Power Source AC 220 to 240V 50/60Hz

Power Consumption

1

When all the modes are connected to USB.

2

When resolution: standard, draft: ISO/IEC24712 printed pattern.

3

When using ADF, resolution: standard, draft: ISO/IEC24712 printed pattern.

1

(DCP-J515W)

Copying Mode:

Standby Mode: Approx. 3.5 W

Sleep Mode: Approx. 2 W

Off: Approx. 0.5 W

(DCP-J715W)

Copying Mode:

Standby Mode: Approx. 6 W

Sleep Mode: Approx. 3.5 W

Off: Approx. 0.5 W

Piezo with 94  1 nozzle

Piezo with 94  3 nozzles

Approx. 17 W

Approx. 17 W

2

3

D

69

Dimensions

(DCP-J515W)

(DCP-J715W)

150 mm

180 mm

368 mm

360 mm

390 mm

390 mm 370 mm

450 mm

375 mm

460 mm405 mm

Weight (DCP-J515W)

(DCP-J715W)

Noise Operating: 50 dB (A) or less

Temperature Operating:

Best Print Quality:

Humidity Operating:

Best Print Quality:

ADF (automatic document
feeder) (DCP-J715W only)

Up to 15 pages

Paper: 80 gsm A4 or Letter size

6.9 kg

7.5 kg

1

10 - 35 C

20 - 33 C

20 - 80% (without condensation)

20 - 80% (without condensation)

Document Size ADF Width (DCP-J715W) : 148 mm to 215.9 mm

ADF Length (DCP-J715W) : 148 mm to 355.6 mm

Scanner Glass Width: Max. 215.9 mm

Scanner Glass Length: Max. 297 mm

1

Noise depends on printing conditions.

70

Specifications

Print media D

Paper Input Paper Tray

 Paper type:

Plain paper, inkjet paper (coated paper), glossy paper

transparencies

12

and envelopes

 Paper size:

A4, Legal, Executive, Letter, A5, A6, JIS B5,
envelopes (commercial No.10, DL, C5, Monarch, JE4),
Photo 10  15 cm, Photo 2L 13  18 cm, Index card and

Postcard

3

Width: 98 mm - 215.9 mm

Length: 148 mm - 355.6 mm

For more details, see Paper weight, thickness and capacity
on page 20.

 Maximum paper tray capacity:

Approx. 100 sheets of 80 gsm plain paper

Photo Paper Tray

 Paper type:

Plain paper, inkjet paper (coated paper) and glossy paper

1

,

1

 Paper size:

Photo 10  15 cm and Photo L 89  127 mm

Width: 89 mm - 102 mm

Length: 127 mm - 152 mm

 Maximum paper tray capacity:

Approx. 20 sheets

Paper Output Up to 50 sheets of A4 plain paper (face up print delivery to the

output paper tray)

1

For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.

2

Use only transparencies recommended for inkjet printing.

3

See Paper type and size for each operation on page 19.

1

D

71

Copy D

Colour/Monochrome Yes/Yes

Copy Width Max. 210 mm

Multiple Copies Stacks up to 99 pages

Enlarge/Reduce 25% to 400% (in increments of 1%)

Copy Speed

Monochrome: Up to 23 pages/minute (A4 paper)

Colour: Up to 20 pages/minute (A4 paper)

1

1

Resolution (Monochrome)

 Prints up to 1200  1200 dpi

(Colour)

 Prints up to 600  1200 dpi

1

Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.

72

Specifications

PhotoCapture Center™ D

Compatible Media

1

Memory Stick™ (16 MB - 128 MB)

Memory Stick PRO™ (256 MB - 16 GB)

Memory Stick Duo™ (16 MB - 128 MB)

Memory Stick PRO Duo™ (256 MB - 16 GB)

Memory Stick Micro™ (M2™) with adapter

SD (16 MB to 2 GB)

SDHC (4 GB to 16 GB)

microSD with adapter

miniSD with adapter

USB Flash memory drive

2

(DCP-J715W only)

Resolution Up to 1200  2400 dpi

File Extension DPOF (ver.1.0, ver.1.1), Exif DCF (up to ver.2.1)

(Media Format)

Photo Print: JPEG

3

, AVI4, MOV

4

(Image Format) Scan to Media: JPEG, PDF (Colour)

TIFF, PDF (Monochrome)

Number of Files Up to 999 files

(The folder inside memory cards or USB Flash memory drive
is also counted.)

Folder File must be stored in the 4th folder level of the memory card

or USB Flash memory drive.

Borderless

1

Memory cards, adapters and USB Flash memory drive are not included.

2

USB 2.0 standard
USB Mass Storage standard from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32

3

Progressive JPEG format is not supported.

4

Motion JPEG only

5

See Paper type and size for each operation on page 19.

A4, Letter, Photo 10  15 cm, Photo 2L 13  18 cm

5

D

73

PictBridge (DCP-J715W only) D

Compatibility Supports the Camera & Imaging Products Association

PictBridge standard CIPA DC-001.
Visit http://www.cipa.jp/pictbridge

Interface USB direct interface

for more information.

74

Specifications

Scanner D

Colour/Monochrome Yes/Yes

TWAIN Compliant

Yes (Windows® 2000 Professional/Windows® XP/

Windows

Windows

®

XP Professional x64 Edition/Windows Vista®/

®

7)

Mac OS X 10.4.11 - 10.5.x - 10.6.x

WIA Compliant

Yes (Windows® XP2/Windows Vista®/Windows®7)

ICA Compliant Yes (Mac OS X 10.6.x)

Colour Depth 36 bit colour Processing (Input)

24 bit colour Processing (Output)

(Actual Input: 30 bit colour/Actual Output: 24 bit colour)

Resolution

Up to 19200  19200 dpi (interpolated)

Up to 1200  2400 dpi (optical) (Scanner Glass)

Up to 1200  600 dpi (optical) (ADF) (DCP-J715W)

Scanning Speed Monochrome: up to 3.44 sec.

Colour: up to 4.83 sec.

(A4 size at 100  100 dpi)

1

3

Scanning Width Up to 210 mm

Scanning Length Up to 291 mm

Greyscale 256 levels

1

For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/

2

Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.

3

Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows®7
(resolution up to 19200  19200 dpi can be chosen by using the Brother scanner utility).

D

75

Printer D

Resolution Up to 1200  6000 dpi

Printing Width

204 mm [210 mm (borderless)1]

Borderless A4, Letter, A6, Photo 10  15 cm,

Index Card 127  203 mm, Photo L 89  127 mm,

Photo 2L 13  18 cm, Postcard 1 100  148 mm

1

When you set the Borderless feature to On.

2

See Paper type and size for each operation on page 19.

3

When printing on A4 size paper.

3

2

76

Specifications

Interfaces D

12

USB

LAN cable

3

(DCP-J715W only)

Use a USB 2.0 interface cable that is no longer than 2 m.

Use an Ethernet UTP cable category 5 or greater.

Wireless LAN IEEE 802.11b/g (Infrastructure/Ad-hoc Mode)

1

Your machine has a Hi-Speed USB 2.0 interface (DCP-J715W only).
The machine can also be connected to a computer that has a USB 1.1 interface.

2

Third party USB ports are not supported.

3

See Network (LAN) on page 80 and the Network User’s Guide for detailed network specifications.

77

D

Computer requirements D

SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS

Computer Platform &

Operating System Version

Windows®
Operating

System

Windows® 2000
Professional

1

Windows® XP Home

4

24

Windows® XP
Professional

24

Supported

PC S oftw are

Functions

Printing,
Scanning,
Removable

5

Disk

Windows® XP Professional
x64 Edition

Windows Vista

Windows® 7

Windows Server® 2003

2

®2

2

Printing

(print only via network)

Windows Server®
2003 x64 Edition
(print only via network)

Windows Server® 2003
R2 (print only via network)

Windows Server®
2003 R2 x64 Edition
(print only via network)

Windows Server®
2008 (print only via
network)

Windows Server® 2008
R2 (print only via network)

Macintosh
Operating
System

Mac OS X

10.4.11 - 10.5.x

Mac OS X 10.6.x

Printing,
Scanning,
Removable

5

Disk

Conditions:

1

Microsoft® Internet Explorer® 5.5 or greater.

2

For WIA, 1200  1200 resolution. Brother Scanner
Utility enables to enhance up to 19200  19200 dpi.

3

Third party USB ports are not supported.

4

PaperPort™11SE supports Microsoft® SP4 or higher for
Windows

5

Removable disk is a function of PhotoCapture Center™.

®

2000 and SP2 or higher for XP (DCP-J715W only).

PC

Interface

USB,
10/100
Base-TX
(Ethernet)
(DCP-J715W)

Wireless

802.11b/g

10/100
Base-TX
(Ethernet)
(DCP-J715W)

Wireless

802.11b/g

USB3,
10/100
Base-TX
(Ethernet)
(DCP-J715W)

Wireless

802.11b/g

Processor

Minimum

Speed

®

Pentium®II

Intel

Minimum

RAM

64 MB

Recommended

RAM

256 MB 110 MB 340 MB

or equivalent

128 MB 110 MB 340 MB

64-bit (Intel®64 or

256 MB 512 MB 110 MB 340 MB

AMD64) supported CPU

Intel® Pentium®
4 or equivalent

64-bit (Intel®64
or AMD64)
supported CPU

Intel® Pentium®III

512 MB

1GB

(32 bit)

2GB

(64 bit)

1GB

1GB

(32 bit)

2GB

(64 bit)

256 MB 512 MB

or equivalent

64-bit (Intel®64
or AMD64)
supported CPU

Intel® Pentium®III
or equivalent

64-bit (Intel®64

512 MB

1GB
or AMD64)
supported CPU

Intel® Pentium® 4 or

2GB
equivalent 64-bit

®

64 or AMD64)

(Intel
supported CPU

64-bit (Intel®64 or
AMD64) supported CPU

PowerPC G4/G5

512 MB

1GB 80MB

Intel® Core™
Processor

Intel

®

Core™

1GB 2GB

Processor

For the latest driver updates, visit
http://solutions.brother.com/

All trademarks, brand and product names are the
property of their respective companies.

Hard Disk Space to install

For

Drivers

For

Applications

600 MB 530 MB

650 MB 530 MB

50 MB N/A

400 MB

78

Specifications

Consumable items D

Ink The machine uses individual Black, Yellow, Cyan and Magenta ink

cartridges that are separate from the print head assembly.

Service Life of Ink
Cartridge

Replacement
Consumables

The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality
printouts. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (65%). With all following ink
cartridges you can print the specified number of pages.

(DCP-J515W)

<Low Yield Black> LC39BK, <Low Yield Cyan> LC39C,
<Low Yield Magenta> LC39M, <Low Yield Yellow> LC39Y

Black - Approximately 300 pages

Cyan, Magenta, Yellow - Approximately 260 pages

1

1

(DCP-J715W)

<Standard Black> LC67BK, <Standard Cyan> LC67C,
<Standard Magenta> LC67M, <Standard Yellow> LC67Y

Black - Approximately 450 pages

Cyan, Magenta, Yellow - Approximately 325 pages

1

Approx. cartridge yield is declared in accordance with ISO/IEC 24711

1

1

For more information about the replacement consumables, visit us
at www.brother.com/pageyield

What is Innobella™?

Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.

When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.

D

79

Network (LAN) D

Note

For details about the full Network specifications, see the Network User’s Guide.

LAN You can connect your machine to a network for Network Printing,

Network Scanning and access photos from PhotoCapture Center™

Also included is Brother BRAdmin Light

2

Network Management

software.

1

.

Wireless Network
Security

SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)

Setup Support Utility AOSS™ Yes

WPS Yes

1

See the Computer Requirements chart on page 78.

2

If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com/

80

E

Index

A

ADF (automatic document feeder) ...........21

Apple Macintosh

See Software User's Guide.

C

Cleaning

paper pick-up roller
print head

scanner
Consumable items
Control panel overview
ControlCenter

See Software User's Guide.
Copy

paper size

paper type

using scanner glass

..............................................37

.................................................36

.............................................24

.............................................24

...............................36

...................................79

..............................4

..............................21

D

G

Greyscale ................................................ 75

H

Help

LCD messages
Menu Table

..................................... 52

.......................................... 53

I

Ink cartridges

ink dot Counter
replacing

Innobella™

............................................... 33

..................................... 33

.............................................. 79

J

Jams

document
paper

............................................. 43

.................................................... 44

Document

loading

........................................... 21, 22

E

Envelopes ...................... 10, 11, 12, 19, 20

Error messages on LCD

B&W Print Only

Cannot Print

Cover is Open

Data Remaining

Document Jam

Ink Low

No Ink Cartridge

No Paper Fed

Out of Memory

Paper Jam

Unable to Clean

Unable to Init.

Unable to Print

Unable to Scan

.................................................41

.....................................39

..........................................40

.......................................40

.................................... 40

......................................40

....................................... 41

......................................42

............................................42

.................................... 42

........................................42

......................................42

.....................................42

..........................39

....................................41

L

LCD (Liquid Crystal Display) ................... 52

Brightness

.............................................. 7

M

Macintosh

See Software User's Guide.

Maintenance, routine

replacing ink cartridges

Mode, entering

PhotoCapture
Scan

....................................................... 5

......................................... 5

........................ 33

N

Network

Printing

See Network User's Guide.

Scanning

See Software User's Guide.

Number of Copies key

............................... 4

E

81

O

R

On/Off key ..................................................4

Out of Memory message

..........................42

P

Paper ................................................ 17, 71

capacity
loading
loading envelopes and postcards
loading photo paper
printable area
size
size of document
type

PaperPort™11SE with OCR

See Software User's Guide. See also Help

in the PaperPort™11SE application.
Photo Paper Tray
PhotoCapture Center™

from PC

See Software User's Guide.
Memory Stick PRO™
Memory Stick™
Preview photos
Print settings

Quality
SD
SDHC
specifications

Presto! PageManager

See Software User's Guide. See also Help
in the Presto! PageManager application.

Print

area
difficulties
improving quality
on small paper
paper jams
resolution
specifications

Programming your machine

.................................................20

....................................... 8, 10, 12

.........10

..............................12

........................................15

................................................. 16, 19

...................................21

................................................ 16, 19

..................................... 12

............................25

..................................... 25

.....................................28

................................................ 28

.........................................................25

.................................................... 25

........................................73

....................................................... 15

..............................................46

...................................37

......................................14

............................................44

..............................................76

........................................76

.....................52

Resolution

copy

...................................................... 72

print

...................................................... 76

scan

...................................................... 75

S

Scannable area ....................................... 22

Scanner glass

cleaning
using

Scanning

See Software User's Guide.

Serial Number

how to find ...............See inside front cover

................................................ 36

..................................................... 21

T

Transparencies ........ 16, 17, 18, 19, 20, 71

Troubleshooting

document jam
error messages on LCD
if you are having difficulty

copying
Network
PhotoCapture Center™
printing
scanning

software
paper jam
print alignment
print quality

....................................... 46

....................................... 43

....................... 39

.............................................. 48

............................................. 50

..................... 49

.............................................. 46

............................................ 48

............................................. 49

............................................. 44

...................................... 38

........................................... 37

W

Windows

See Software User's Guide.

®

82

For Australia Only:

Warranty & Repair - For details about warranty on your Brother Product, the details are listed on
the following link: www.brother.com.au
Brother product you will need to retain a copy of your sales docket and contact the Support Centre
for location of the nearest Authorised Warranty Centre (AWC)

Support - For technical support for your Brother Product other than what you can resolve through
the User's Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer
care/support enquiry.

Product Support Centre: Australia

Brother International (Aust) Pty Ltd

Phone: [phone]

Fax: [phone]

Email: [e-mail]

under Warranty. For warranty service (repair) of your

Web Site: www.brother.com.au

Solutions Site: http://solutions.brother.com

Our Technical Support Consultants are available 5 days a week by phone during the hours of

8.30am to 5pm Monday to Friday.

For New Zealand Only:

To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.

Phone:

Premium End User
Assistance

Auto Attendant Self Help 0800 652 152

Brother Recycle Assistance 0800 632 467

Fax Assistance 0800 837 822

Email Assistance Please visit www.brother.co.nz

0900 552 152

and submit a helpdesk

enquiry from Online Help

Web Assistance Please visit www.brother.co.nz

Frequently Asked Questions, Driver downloads, Warranty
information and Service Centres

Our Technical Support Consultants are available 7 days a week by phone during the hours of

8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Outside of these hours
you can find assistance from our Auto Attendant Self Help and our Website www.brother.co.nz
under Online Help.

under Online Help for

Visit us on the World Wide Web

http://www.brother.com

This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.