Brother DCP-J515W, DCP-J715W User Manual

BASIC USER’S GUIDE

DCP-J515W DCP-J715W

Version 0

ARL/ASA/NZ/SAF

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-J515W, DCP-J715W (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

User's Guides and where do I find it?

Which manual? What's in it? Where is it?

Safety and Legal Please read the Safety Instructions before you

set up your machine.

Quick Setup Guide Read this Guide first. Follow the instructions for

setting up your machine and installing the drivers and software for the operating system and connection type you are using.

Basic User's Guide Learn the basic Copy, Scan and PhotoCapture

Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User's Guide Learn more advanced operations: Copy,

printing reports and performing routine maintenance.

Software User's Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™, and using the Brother ControlCenter utility.

Network User's Guide This Guide provides more advanced

information for configuring the Ethernet and Wireless network connections. In addition, find information about network utilities, network printing, troubleshooting tips and supported network specifications.

Printed / In the box

PDF file / Documentation CD-ROM

(BASIC USER’S GUIDE)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation .................................... 1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide......................................................................................... 1

Viewing Documentation ................................................................................... 1

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................ 3

Control panel overview ..........................................................................................4

LCD display indications ...................................................................................5

Basic Operations .............................................................................................6

Warning LED indications .................................................................................6

LCD display ...........................................................................................................7

Setting the backlight brightness.......................................................................7

2 Loading paper 8

)................................................................ 3

Loading paper and other print media.....................................................................8

Loading envelopes and postcards.................................................................10

Loading photo paper......................................................................................12

Removing small printouts from the machine .................................................14

Printable area ................................................................................................ 15

Paper settings......................................................................................................16

Paper Type....................................................................................................16

Paper Size.....................................................................................................16

Acceptable paper and other print media..............................................................17

Recommended print media ...........................................................................17

Handling and using print media.....................................................................18

Choosing the right print media.......................................................................19

3 Loading documents 21

How to load documents ....................................................................................... 21

Using the ADF (DCP-J715W only) ................................................................21

Using the scanner glass ................................................................................21

Scannable area .............................................................................................22

4 Making copies 23

How to copy .........................................................................................................23

Stop copying .................................................................................................. 23

Copy settings................................................................................................. 23

Paper options ................................................................................................24

5 Printing photos from a memory card or

USB Flash memory drive 25

PhotoCapture Center™ Operations..................................................................... 25

Using a memory card or USB Flash memory drive ....................................... 25

Getting started ..................................................................................................... 26

Print Images......................................................................................................... 28

View Photos................................................................................................... 28

PhotoCapture Center™ print settings .................................................................. 28

How to scan to a memory card or USB Flash memory drive ............................... 29

6 How to print from a computer 31

Printing a document............................................................................................. 31

7 How to scan to a computer 32

Scanning a document ..........................................................................................32

Scanning using the scan key...............................................................................32

Scanning using a scanner driver .........................................................................32

A Routine maintenance 33

Replacing the ink cartridges ................................................................................33

Cleaning and checking the machine.................................................................... 36

Cleaning the scanner glass ...........................................................................36

Cleaning the paper pick-up rollers .................................................................36

Cleaning the print head .................................................................................37

Checking the print quality .............................................................................. 37

Checking the print alignment ......................................................................... 38

B Troubleshooting 39

Error and Maintenance messages....................................................................... 39

Error animation .............................................................................................. 43

Document jam (DCP-J715W only) ................................................................43

Printer jam or paper jam................................................................................44

Troubleshooting ...................................................................................................46

If you are having difficulty with your machine ................................................ 46

Machine Information ............................................................................................ 51

Checking the serial number ........................................................................... 51

Reset functions ..............................................................................................51

How to reset the machine.............................................................................. 51

C Menu and features 52

On-screen programming ......................................................................................52

Menu table...........................................................................................................53

Entering Text ....................................................................................................... 68

Inserting special characters........................................................................... 68

Making corrections ........................................................................................68

iii

D Specifications 69

General ................................................................................................................69

Print media........................................................................................................... 71

Copy ....................................................................................................................72

PhotoCapture Center™ ....................................................................................... 73

PictBridge (DCP-J715W only) .............................................................................74

Scanner ...............................................................................................................75

Printer .................................................................................................................. 76

Interfaces .............................................................................................................77

Computer requirements ....................................................................................... 78

Consumable items ...............................................................................................79

Network (LAN) .....................................................................................................80

E Index 81

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User's Guide explains the following features and operations.

You can view the Advanced User's Guide on the Documentation CD-ROM.

1 General setup

Memory storage Sleep Mode LCD display

2 Printing reports

Reports

3 Making copies

Copy settings

Printing photos from a memory card or USB Flash memory drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory drive

5 Printing photos from a camera

(DCP-J715W only)

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Cleaning and checking the machine Packing and shipping the machine

B Glossary

C Index

Note

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Notes tell you how you should respond to a situation that may arise

or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

buttons on the machine’s control panel, or on the computer screen.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier New

Text in the Courier New font identifies messages on the LCD of the machine.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine such as how to use the advanced features for Copy, PhotoCapture Center™, Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Advanced User’s Guide,

Software User’s Guide and Network User’s Guide that are on the

Documentation CD-ROM.

Viewing Documentation 1

a Turn on your computer. Insert the

Documentation CD-ROM into your CD-ROM drive.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which may result in property-damage-only accidents or loss of product functionality.

(Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html.

b (Macintosh users)

Double-click the CD-ROM icon, and then double-click index.html.

Chapter 1

Note

c Click your country.

d Point to your language, point to

View Guide, and then click the guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

 ControlCenter

 Network Scanning

ScanSoft™ PaperPort™11SE with OCR How-to-Guides (DCP-J715W only)

 The complete ScanSoft™

PaperPort™11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™11SE application.

Presto! PageManager User’s Guide (DCP-J715W only)

• (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box.

• (Windows

users only)1 For faster access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk.

Microsoft® Internet Explorer® 6.0 or greater.

Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 3 for further instructions.

 The complete Presto! PageManager

User's Guide can be viewed from the Help selection in the Presto! PageManager application.

How to find Network setup instructions

Your machine can be connected to a wireless or wired network. (Wired network is not available for DCP-J515W model.) You can find basic setup instructions in the Quick Setup Guide. If your wireless access point or router supports Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User’s Guide on the Documentation CD-ROM.

General information

Accessing Brother Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To access our website

(http://www.brother.com Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you have finished, click Exit.

), click

)

 (DCP-J715W only)

To download and install Presto! PageManager, click Presto! PageManager.

 To register your machine from the Brother

Product Register Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

Control panel overview 1

The DCP-J515W and DCP-J715W have the same control panel keys.

COPY

Mem.

0101

Quality Normal

Enlarge/Reduce 100%

Ratio:

134

1 LCD (Liquid Crystal Display)

Displays messages on the screen to help you set up and use your machine.

Also, you can adjust the angle of the LCD screen by lifting it.

2 Number of Copies

Use this key to make multiple copies.

3 Menu keys:

 d or c

Press to scroll backward or forward to a menu selection.

Also, press to choose options.

 a or b

Press to scroll through the menus and options.

 Clear

Press to go back to the previous menu level.

 Menu

Lets you access the main menu to program the machine.

 OK

Lets you confirm a selection.

4 Start keys:

 Mono Start

Lets you start making copies in monochrome. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).

 Colour Start

Lets you start making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).

5 Stop/Exit

Stops an operation or exits from a menu.

6On/Off

You can turn the machine on and off.

If you turn the machine off, it will still periodically clean the print head to maintain print quality. To prolong print head life, provide the best ink cartridge economy, and maintain print quality, you should keep your machine connected to the power at all times.

General information

Note

7 Mode keys:

 SCAN

Lets you access Scan mode.

 PHOTO CAPTURE

Lets you access PhotoCapture Center™ mode.

8 Warning LED

Turns orange and blinks when the LCD displays an error or an important status message.

Most of the illustrations in this User’s Guide show the DCP-J515W.

LCD display indications 1

The LCD display shows the mode the machine is in, the current settings, and the available ink volume.

321

COPY

Mem.

0101

Quality Normal

Enlarge/Reduce 100%

Ratio:

1 Ink indicator

Lets you see the available ink volume.

2 Memory Status

Lets you see the available memory in the machine.

3 Wireless Status

A four level indicator shows the current wireless signal strength if you are using a wireless connection.

0Max

The warning icon appears when there is an error or a maintenance message. For

details, see Error and Maintenance messages on page 39.

Chapter 1

Basic Operations 1

The following steps show how to change a setting in the machine. In this example the Paper Type setting is changed from Plain Paper to Inkjet Paper.

a Press Menu. b Press a or b to choose

General Setup.

Ink Management

General Setup

Network

Print Reports

Select & Press

Press OK.

c Press a or b to choose Paper Type. d Press d or c to choose Inkjet Paper.

Press OK. You can see the current setting on the LCD:

General Setup

Paper Type Inkjet Paper

Paper Size A4

LCD Settings

Select & Press

5MinsSleep Mode

e Press Stop/Exit.

Warning LED indications 1

The Warning LED (light emitting diode) is a light that shows the status of the machine, as shown in the table.

LED DCP status Description

Ready The DCP is ready for

use.

Off

Cover open The cover is open. Close

the cover. (See Error

and Maintenance

Orange

Cannot Print Replace the ink cartridge

Paper error Put paper in the tray or

messages on page 39.)

with a new one. (See

Replacing the ink cartridges on page 33.)

clear the paper jam. Check the LCD message. (See Error

and Maintenance messages on page 39.)

Other messages

Check the LCD message. (See Error

and Maintenance messages on page 39.)

LCD display 1

Setting the backlight brightness 1

If you are having difficulty reading the LCD, try changing the brightness setting.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose LCD Settings.

Press OK.

General information

d Press a or b to choose Backlight. e Press d or c to choose Light, Med or

Dark. Press OK.

f Press Stop/Exit.

Note

Loading paper 2

Loading paper and other print media

To print on Photo (10  15 cm) or Photo L (89  127 mm) paper, you must use the photo paper tray. (See Loading photo paper on page 12.)

a If the paper support flap is open, close it,

and then close the paper support. Pull the paper tray completely out of the machine.

c With both hands, gently press and slide

the paper side guides (1) and then the

paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.

b Lift the output paper tray cover (1).

Note

When you use Legal size paper, press

IMPORTANT

and hold the universal guide release button (1) as you slide out the front of the paper tray.

Loading paper

e Gently put the paper into the paper tray

print side down and top edge in first. Check that the paper is flat in the tray.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled.

Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

f Gently adjust the paper side guides (1)

to fit the paper with both hands. Make sure the paper side guides touch the sides of the paper.

Chapter 2

IMPORTANT

g Close the output paper tray cover.

h Slowly push the paper tray completely

into the machine.

Loading envelopes and postcards 2

About envelopes 2

 Use envelopes that weigh between 80 to

95 gsm.

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use any of the following types of envelopes, as they will cause paper feed problems:

• That are of a baggy construction.

• That are embossed (have raised writing on them).

i While holding the paper tray in place,

pull out the paper support ( ) until it clicks, and then unfold the paper

support flap ( ).

• That have clasps or staples.

• That are pre-printed on the inside.

Glue 2

Double flap 2

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

DO NOT use the paper support flap for Legal size paper.

Loading paper

IMPORTANT

How to load envelopes and postcards2

a Before loading, press the corners and

sides of envelopes or postcards to make them as flat as possible.

If envelopes or postcards are “double-feeding”, put one envelope or postcard in the paper tray at a time.

b Put envelopes or postcards in the paper

tray with the address side down and the leading edge (top of the envelopes) in first. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or postcards.

Chapter 2

If you have problems printing on envelopes with the flap on the short edge, try the following suggestions:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

Loading photo paper 2

Use the photo paper tray which has been assembled on the top of the output paper tray cover to print on Photo (10  15 cm) and Photo L (89  127 mm) size paper. When you use the photo paper tray, you do not have to take out the paper that is in the tray beneath it.

a Squeeze the blue photo paper tray

release button (1) using your right index finger and thumb and push the photo paper tray forward until it clicks into the photo printing position (2).

c Adjust the size and margin in your

application.

Photo Paper Tray

Loading paper

Note

b Press and slide the paper side

guides (1) and paper length guide (2) to fit the paper size.

c Put the photo paper into the photo paper

tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper. Check that the paper is flat in the tray.

d When you have finished printing photos

return the photo paper tray to the Normal printing position. Squeeze the blue photo paper tray release button (1) using your right index finger and thumb and pull the photo paper tray back until it clicks (2).

• Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

• Always make sure that the paper is not curled or wrinkled.

Chapter 2

IMPORTANT

Removing small printouts

If you do not return the photo paper tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use standard paper.

Photo paper tray in the normal printing position

from the machine 2

When the machine ejects small paper onto the output paper tray cover you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

Photo paper tray in the photo printing position

Loading paper

Note

Printable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on.

(See Printing for Windows

Cut Sheet Paper Envelopes

or Printing and Faxing for Macintosh in the Software User's Guide.)

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 3mm 3mm 3mm 3mm

Envelopes 12 mm 24 mm 3 mm 3 mm

The Borderless feature is not available for envelopes.

Chapter 2

Note

Paper settings 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Paper Type. d Press d or c to choose Plain Paper,

Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or Transparency.

Press OK.

Paper Size 2

You can use five sizes of paper for printing copies: A4, A5, Letter, Legal and 10  15 cm. When you load a different size of paper in the machine, you will need to change the paper size setting at the same time.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Paper Size. d Press d or c to choose A4, A5,

10x15cm, Letter or Legal. Press OK.

e Press Stop/Exit.

The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

Loading paper

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper, be sure to choose the correct print media in the “Basic” tab of the printer driver or in the Paper Type setting of the menu. (See Paper Type on page 24.)

Recommended print media 2

To get the best print quality, we suggest using Brother paper. (See the table below.)

If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.

We recommend using “3M Transparency Film” when you print on transparencies.

Brother paper

Paper Type Item

A4 Plain BP60PA

A4 Glossy Photo BP71GA4

A4 Inkjet (Matte) BP60MA

10  15 cm Glossy BP71GP

 When you print on Brother photo paper,

load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing, the surface may not be completely dry and may stain your fingers.

Chapter 2

IMPORTANT

Handling and using print media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the shiny side facing down.

 Avoid touching either side of

transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

Paper capacity of the output paper tray cover

Up to 50 sheets of 80 gsm A4 paper.

 Transparencies and photo paper must be

picked up from the output paper tray cover one page at a time to avoid smudging.

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped paper

1 2 mm or greater curl may cause jams

to occur.

• Extremely shiny or highly textured paper

• Paper that cannot be arranged uniformly when stacked

• Paper made with a short grain

Loading paper

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Photo

Capture

Cut Sheet A4 210  297 mm (8.3  11.7 in.) Yes Yes Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) Yes – Yes

Executive 184  267 mm (7 1/4  10 1/2 in.) – – Yes

JIS B5 182  257 mm (7.2  10.1 in.) – – Yes

A5 148  210 mm (5.8  8.3 in.) Yes – Yes

A6 105  148 mm (4.1  5.8 in.) – – Yes

Cards Photo 10  15 cm (4  6 in.) Yes Yes Yes

Photo L 89  127 mm (3 1/2  5 in.) – – Yes

Photo 2L 13  18 cm (5  7 in.) – Yes Yes

Index Card 127  203 mm (5  8 in.) – – Yes

Postcard 1 100  148 mm (3.9  5.8 in.) – – Yes

Postcard 2 (Double)

Envelopes C5

Envelope

148  200 mm (5.8  7.9 in.) – – Yes

162  229 mm (6.4  9 in.) – – Yes

Printer

DL Envelope

COM-10 105  241 mm (4 1/8  9 1/2 in.) – – Yes

Monarch 98  191 mm (3 7/8  7 1/2 in.) – – Yes

JE4 Envelope

Transparencies A4 210  297 mm (8.3  11

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes – Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) Yes – Yes

A5 148  210 mm (5.8  8.3 in.) Yes – Yes

110  220 mm (4.3  8.7 in.) – – Yes

105  235 mm (4.1  9.3 in.) – – Yes

.7 in.) Yes – Yes

Chapter 2

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

Cut Sheet

Plain Paper 64 to 120 gsm 0.08 to 0.15 mm

Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm 20

Other Glossy Paper Up to 220 gsm Up to 0.25 mm

Cards Photo Card Up to 220 gsm Up to 0.25 mm

Index Card Up to 120 gsm Up to 0.15 mm 30

Postcard Up to 200 gsm Up to 0.25 mm 30

Envelopes 75 to 95 gsm Up to 0.52 mm 10

Transparencies – – 10

Up to 100 sheets of 80 gsm paper.

For Photo 10  15 cm paper and Photo L 89  127 mm paper, use the photo paper tray. (See Loading photo paper on page 12.)

BP71 260 gsm paper is especially designed for Brother inkjet machines.

100

+ 64 hidden pages