Brother DCP-395CN User Guide

USER’S GUIDE

DCP-395CN

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future
reference:

Model Number: DCP-395CN

1

Serial Number:

Date of Purchase:

Place of Purchase:

1

The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on­line at http://www.brother.com/registration/

© 2009 Brother Industries, Ltd.

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer needs.
You can download the latest software documents and utilities, read FAQs and troubleshooting
tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade (for

®

Windows

only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

[phone] (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

i

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)

Note

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Standard <black>

Ink Cartridge <cyan> (blue)

Ink Cartridge <magenta> (red)

Ink Cartridge <yellow>

LC61BK (Prints approx. 450 pages)

LC61C (Prints approx. 325 pages)

LC61M (Prints approx. 325 pages)

LC61Y (Prints approx. 325 pages)

1

1

1

1

Ultra Premium Glossy Finish Photo Paper

(Letter size / 20 sheets) BP71GLTR

(4"×6" size / 20 sheets) BP71GP

Matte Finish Inkjet Paper

(Letter size / 25 sheets) P60ML (USA only)

Plain finish Inkjet Paper

(Letter size / 100 sheets) BP60PL100 (USA only)

User's Guide LX1450001 (English for USA and Canada)

1

For more information about the replacement consumables, visit us at www.brother.com/pageyield.

ii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without
notice.

Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

iii

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:

 This limited warranty (“warranty”) is given

only to the original end-user/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
“this Product”).

 If you purchased a product from someone

other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.

What is covered:

 This Product includes a Machine and

Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges,
cordless handset battery, refill ribbons,
therma PLUS paper and thermal paper.

 Except as otherwise provided herein,

Brother warrants that the Machine and the
accompanying Consumable and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.

 This warranty applies only to products

purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).

What is the length of the Warranty Periods:

 Machines: one year from the original

purchase date.

 Accompanying Consumable and

Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including
but not limited to damage resulting from

use of non Brother
Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser
Units.

This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).

What to do if you think your Product is
eligible for warranty service:

Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877­276-8437) or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-877-BROTHER (1-877-276-8437) or
visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.

You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole

if you first reported the problem

®

-brand parts and

iv

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer’s specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.

If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.

What happens when Brother elects to
replace your Machine:

When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you with
a replacement Machine after receiving one
from Brother. If you are dealing directly with
Brother’s Express Exchange Service Brother
will send to you a replacement Machine
shipped for receipt within two business days,
with the understanding that you will, after
receipt of the replacement Machine, supply the
required proof of purchase information,
together with the Machine that Brother agreed
to replace. You are then expected to pack the
Machine that Brother agreed to replace in the
package from the replacement Machine and
return it to Brother using the pre-paid freight bill
supplied by Brother in accordance with the
instructions provided by Brother. Since you will
be in possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging instructions
are not followed and has caused damage to

the product; or (iv) the warranty period on your
original Product has expired or has not been
sufficiently validated with a copy of the proof of
purchase (bill of sale). The replacement
Machine you receive (even if refurbished or
remanufactured) will be covered by the
balance of the limited warranty period
remaining on the original Product, plus an
additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother.

Accessory Items and a copy of the return
freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.

 This Limited Warranty is the only warranty

that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.

 This warranty gives you certain rights and

you may also have other rights that may
vary from state to state.

 This Limited Warranty (and Brother’s

obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.

Important: We recommend that you keep all
original packing materials, in the event that
you ship this Product.

Retain your original

© 2009 Brother International Corporation

v

BROTHER MULTIFUNCTION CENTER / FAX MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother
International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair
or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in
material or workmanship. This warranty applies only to products purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink
cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts,
fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil
bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any
damage caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited
warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label
removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped
freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together
with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation
Manual for the proper packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe
damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and
replace them with the original protective parts. If original protective parts are not available,
leave ink cartridges installed. Please avoid shipping the unit without original protective parts
or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax
machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING,
WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW
CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. The warranty states Brother's entire liability and your exclusive
remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary,
or punitive damages, including lost profits, arising from the use of or inability to use the product,
even if advised by the end user/purchaser of the possibility of such damages. Since some
Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.

Warranty Service is available at Brother Authorized
Service Centres throughout Canada. For Technical
Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-BROTHER.

Internet support: [e-mail] or browse Brother's Web Site www.brother.ca.

vi

Table of Contents

Section I General

1 General Information 2

Using the documentation ....................................................................................... 2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide and Network User’s Guide ........................2

Viewing Documentation................................................................................... 2

Accessing Brother Support (Windows

Control panel overview ..........................................................................................6

LCD screen......................................................................................................7

Basic Operations ............................................................................................. 8

Status LED indications .................................................................................... 8

2 Loading paper and documents 9

Loading paper and other print media.....................................................................9

Loading envelopes and postcards.................................................................11

Loading photo paper......................................................................................13

Removing small printouts from the machine .................................................15

Printable area ................................................................................................16

Acceptable paper and other print media..............................................................17

Recommended print media ...........................................................................17

Handling and using print media.....................................................................18

Choosing the right print media.......................................................................19

Loading documents ............................................................................................. 21

Using the scanner glass ................................................................................ 21

Scannable area .............................................................................................22

®

)................................................................ 5

3 General setup 23

Paper settings......................................................................................................23

Paper Type....................................................................................................23

Paper Size.....................................................................................................23

Sleep Mode ......................................................................................................... 24

LCD screen.......................................................................................................... 24

Changing LCD language ...............................................................................24

LCD Contrast................................................................................................. 24

Setting the backlight brightness..................................................................... 25

Setting the Dim Timer for the backlight ........................................................25

Printing Reports................................................................................................... 25

How to print a report ......................................................................................25

vii

Section II Copy

4 Making copies 28

How to copy .........................................................................................................28

Making a single copy .....................................................................................28

Making multiple copies ..................................................................................28

Stop copying .................................................................................................. 28

Copy options ........................................................................................................28

Changing copy quality ...................................................................................29

Enlarging or reducing the image copied ........................................................30

Making N in 1 copies or a poster (Page Layout) ...........................................30

Adjusting Brightness and Contrast ...............................................................32

Ink Save Mode............................................................................................... 32

Paper options ................................................................................................33

Book Copy .....................................................................................................33

Watermark Copy............................................................................................34

Setting your changes as the new default.......................................................35

Restoring all settings to the factory settings ..................................................35

Section III Direct Printing

5 PhotoCapture Center®: Printing photos from a memory card or

USB Flash memory drive 38

PhotoCapture Center® Operations ...................................................................... 38

Printing from a memory card or USB Flash memory drive without a PC.......38

Scanning to a memory card or USB Flash memory drive without a PC ........38

Using PhotoCapture Center

Using a memory card or USB Flash memory drive ....................................... 38

Memory cards or a USB Flash memory drive folder structure....................... 39

Getting started ..................................................................................................... 40

Entering PhotoCapture mode ........................................................................ 41

Print Images.........................................................................................................41

View Photos...................................................................................................41

Print Index (Thumbnails) ...............................................................................42

Printing Photos ..............................................................................................42

Enhance Photos ............................................................................................43

Search by Date ..............................................................................................46

Print All Photos .............................................................................................. 47

Slide Show.....................................................................................................47

Trimming........................................................................................................48

DPOF printing ................................................................................................48

®

from your computer ........................................38

viii

PhotoCapture Center® print settings ................................................................... 49

Print Quality ...................................................................................................50

Paper options ................................................................................................50

Adjusting Brightness, Contrast and Color......................................................51

Cropping........................................................................................................52

Borderless printing......................................................................................... 52

Print Date....................................................................................................... 52

Setting your changes as the new default.......................................................53

Restoring all settings to the factory settings .................................................. 53

Scan to a memory card or USB Flash memory drive .......................................... 53

Entering Scan mode ...................................................................................... 53

How to scan to a memory card or USB Flash memory drive......................... 54

Auto Crop ...................................................................................................... 55

How to set new default ..................................................................................56

How to reset to the factory settings ...............................................................56

Understanding the Error Messages.....................................................................56

6 Printing photos from a camera 57

Printing photos directly from a PictBridge camera...............................................57

PictBridge requirements ................................................................................57

Setting your digital camera ............................................................................ 57

Printing Images..............................................................................................58

DPOF printing................................................................................................58

Printing photos directly from a digital camera (without PictBridge)......................59

Printing Images..............................................................................................59

Understanding the Error Messages.....................................................................60

Section IV Software

7 Software and Network features 62

Section V Appendixes

A Safety and Legal 64

Choosing a location .............................................................................................64

To use the machine safely................................................................................... 65

Important safety instructions.......................................................................... 69

Federal Communications Commission (FCC) Declaration of Conformity

(USA only) .................................................................................................70

Industry Canada Compliance Statement (Canada only) ...............................71

LAN connection .............................................................................................71

International ENERGY STAR

Legal limitations for copying ................................................................................ 73

Trademarks..........................................................................................................74

®

Qualification Statement................................ 72

ix

B Troubleshooting and Routine Maintenance 75

Troubleshooting ..................................................................................................75

If you are having difficulty with your machine ................................................ 75

Error and Maintenance messages.......................................................................80

Error animation ..............................................................................................85

Printer jam or paper jam ................................................................................85

Routine maintenance...........................................................................................87

Replacing the ink cartridges .......................................................................... 87

Cleaning the outside of the machine .............................................................90

Cleaning the scanner glass ...........................................................................91

Cleaning the machine’s printer platen ........................................................... 91

Cleaning the paper pick-up rollers .................................................................92

Cleaning the print head .................................................................................92

Checking the print quality ..............................................................................93

Checking the print alignment .........................................................................94

Checking the ink volume ...............................................................................94

Machine Information ............................................................................................95

Checking the serial number ........................................................................... 95

Reset functions ..............................................................................................95

How to reset the machine ..............................................................................95

Packing and shipping the machine......................................................................96

C Menu and Features 98

On-screen programming......................................................................................98

Menu table.....................................................................................................98

Memory storage............................................................................................. 98

Mode and menu keys ..........................................................................................98

Menu table.....................................................................................................99

D Specifications 110

General ..............................................................................................................110

Print media.........................................................................................................112

Copy .................................................................................................................. 113

PhotoCapture Center

PictBridge .......................................................................................................... 116

Scanner .............................................................................................................117

Printer ................................................................................................................118

Interfaces ........................................................................................................... 119

Computer requirements .....................................................................................120

Consumable items ............................................................................................. 121

Network (LAN) ...................................................................................................122

®

.......................................................................................114

E Glossary 123

FIndex 124

x

Section I

General I

General Information 2
Loading paper and documents 9
General setup 23

1

General Information 1

Using the documentation

Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are
used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control
panel.

Italics Italicized typeface emphasizes

an important point or refers you
to a related topic.

Courier
New

Text in Courier New font
identifies messages on the
LCD of the machine.

1

Electrical Hazard icons alert you to a
possible electrical shock.

Hot Surface icons warn you not to
touch machine parts that are hot.

Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Printer,
Scanner and Network. When you are ready to
learn detailed information about these
operations, read the Software User’s Guide
and Network User’s Guide.

1

WARNING

Warnings tell you what to do to prevent
possible personal injury.

CAUTION

Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.

IMPORTANT

IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.

Viewing Documentation 1

Viewing Documentation
(Windows

To view the documentation, from the Start
menu, point to Brother, DCP-XXXX (where
XXXX is your model name) from the
programs group, and then choose

User’s Guides in HTML format.

®

) 1

2

General Information

If you have not installed the software, you can
find the documentation by following the
instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

Note

If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu
will appear.

e Click the documentation you want to

read.

 HTML documents: Software

User’s Guide and Network User’s
Guide in HTML format.

This format is recommended for
viewing on your computer.

 PDF documents: User’s Guide for

stand-alone operations, Software

User’s Guide and Network User’s
Guide in PDF format.

This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)

How to find Scanning instructions 1

1

d Click Documentation.

There are several ways you can scan
documents. You can find the instructions as
follows:

Software User’s Guide

 Scanning

(For Windows
Windows

 ControlCenter3

(For Windows
Windows

 Network Scanning

ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides

 The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.

®

2000 Professional/

®

XP and Windows Vista®)

®

2000 Professional/

®

XP and Windows Vista®)

3

Chapter 1

Viewing Documentation (Macintosh)

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM
drive. The following window will appear.

b Double-click the Documentation icon.

How to find Scanning instructions 1

1

There are several ways you can scan
documents. You can find the instructions as
follows:

Software User’s Guide

 Scanning

(Mac OS X 10.3.9 - 10.5.x)

 ControlCenter2

(Mac OS X 10.3.9 - 10.5.x)

 Network Scanning

(Mac OS X 10.3.9 - 10.5.x)

Presto! PageManager User’s Guide

 The complete Presto! PageManager

User's Guide can be viewed from the Help
selection in the Presto! PageManager
application.

c Double-click your language folder.
d Double-click top.html to view the

Software User’s Guide and Network
User’s Guide in HTML format.

e Click the documentation you want to

read.

 Software User’s Guide

 Network User’s Guide

4

General Information

Accessing Brother
Support
(Windows

You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers on page i and on the Brother
CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

®

) 1

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click Brother Creative
Center.

 To return to the Top Menu, click Back or If

you are finished, click Exit.

)

1

 To access our web site

(http://www.brother.com
Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA
and Canada, click Support Information.

 To access the USA Brother online

shopping mall
(http://www.brothermall.com
additional product and services
information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca
additional product and services
information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com
click Brother Solutions Center.

 To visit our web site for original/genuine

Brother Supplies
(http://www.brother.com/original/
Supplies Information.

), click Brother

) for

) for

), click

),

5

Chapter 1

100 %

Enl ar ge/ Red uc e

Pla in Pa per

Pap er

ype

Rat io :

Mem.

Control panel overview 1

56

01

Quality

Enlarge/Reduce

Ratio:

Paper

Type

Normal

100%

Plain Paper

Mem.

Mem.

9

78

1 LCD (liquid crystal display)

Displays messages on the screen to help you
set up and use your machine.

Also, you can adjust the angle of the LCD
screen by lifting it.

2 Number of Copies

Use this key to make multiple copies.

3 Menu keys:

 d or c

Press to scroll backward or forward to a
menu selection.

Also, press to choose options.

 a or b

Press to scroll through the menus and
options.

 Clear/Back

Press to go back to the previous menu
level.

 Menu

Lets you access the main menu to program
the machine.

 OK

Lets you choose a setting.

134

2

4 Start keys:

 Color Start

Lets you start making copies in full color.
Also lets you start a scanning operation (in
color or black & white, depending on the
scanning setting in the ControlCenter
software).

 Black Start

Lets you start making copies in black &
white. Also lets you start a scanning
operation (in color or black & white,
depending on the scanning setting in the
ControlCenter software).

5 Stop/Exit

Stops an operation or exits from a menu.

6On/Off

You can turn the machine on and off.
If you turn the machine off, it will still

periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.

6

General Information

Mem.

100%

Enlarge/Reduce

Plain Paper

Paper

ype

Ratio:

7Ink

Lets you clean the print head, check the print
quality, and check the available ink volume.

8 Mode keys:

 Scan

Lets you access Scan mode.

 Photo Capture

Lets you access PhotoCapture Center
mode.

9 Warning LED

Turns orange and blinks when the LCD
displays an error or an important status
message.

LCD screen 1

The LCD screen shows the mode the
machine is in, the current settings, and the
available ink volume.

1

1

01

®

Quality

Enlarge/Reduce

Ratio:

Paper

Type

1 Ink indicator

Lets you see the available ink volume.

2 Memory Status

Lets you see the available memory in the
machine.

Normal

100%

Plain Paper

Mem.

Mem.

2

7

Chapter 1

Network

Machine I nf o.
Initial S et up

Print R ep or ts

General S et up

Paper Type
Paper S iz e

Inkjet Pa pe r
Letter

Mins

LCD Set ti ng s

Sleep M od e

Basic Operations 1

The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.

a Press Menu.
b Press a or b to choose

General Setup.

General Setup

Network
Print Reports

Machine Info.
Initial Setup

MENU

Select & Press

OK

Press OK.

c Press a or b to choose Paper Type.
d Press d or c to choose Inkjet Paper.

Press OK.
You can see the current setting on the
LCD:

General Setup

Paper Type

Paper Size
LCD Settings

Sleep Mode

MENU

Inkjet Paper

Letter

5 Mins

Select & Press OK

e Press Stop/Exit.

Status LED indications 1

The Status LED (light emitting diode) is a light
that shows the status of the machine, as
shown in the table.

LED DCP status Description

Ready The DCP is ready for

use.

Off

Cover open The cover is open. Close

the cover. (See Error

Orange

Cannot Print Replace the ink cartridge

Paper error Put paper in the tray or

Other
messages

and Maintenance
messages on page 80.)

with a new one. (See

Replacing the ink
cartridges on page 87.)

clear the paper jam.
Check the LCD
message. (See Error

and Maintenance
messages on page 80.)

Check the LCD
message. (See Error

and Maintenance
messages on page 80.)

8

2

Loading paper and documents 2

Loading paper and other print media

Note

To print on Photo (4" × 6") or Photo L
(3.5" × 5") paper, you must use the photo
bypass tray. (See Loading photo paper
on page 13.)

a If the paper support flap is open, close it,

and then close the paper support. Pull
the paper tray completely out of the
machine.

c With both hands, gently press and slide

the paper side guides (1) and then the

2

paper length guide (2) to fit the paper
size. Make sure that the triangular
marks (3) on the paper side guides (1)
and paper length guide (2) line up with
the marks for the paper size you are
using.

1

3

2

2

b Lift the output paper tray cover (1).

1

3

9

Chapter 2

Note

When you use Legal size paper, press
and hold the universal guide release
button (1) as you slide out the front of the
paper tray.

1

e Gently put the paper into the paper tray

print side down and top edge in first.
Check that the paper is flat in the tray.

IMPORTANT

Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

IMPORTANT

Always make sure that the paper is not
curled.

f Gently adjust the paper side guides (1)

to fit the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.

1

10

Loading paper and documents

g Close the output paper tray cover.

h Slowly push the paper tray completely

into the machine.

Loading envelopes and postcards 2

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

2

(80 to 95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you
do a test print first before printing many
envelopes.

).

IMPORTANT

DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:

• That are of a baggy construction.

• That are embossed (have raised
writing on them).

2

i While holding the paper tray in place,

pull out the paper support ( ) until it
clicks, and then unfold the paper
support flap ( ).

2

1

IMPORTANT

DO NOT use the paper support flap for
Legal size paper.

• That have clasps or staples.

• That are pre-printed on the inside.

Glue 2 Double flap 2

Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.

11

Chapter 2

How to load envelopes and postcards2

a Before loading, press the corners and

sides of envelopes or postcards to make
them as flat as possible.

IMPORTANT

If envelopes or postcards are ‘double­feeding,’ put one envelope or postcard in
the paper tray at a time.

b Put envelopes or postcards in the paper

tray with the address side down and the
leading edge in first as shown in the
illustration. With both hands, gently
press and slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or
postcards.

1

2

12

Loading paper and documents

If you have problems printing on envelopes with the flap on the short edge, try the following suggestions:

a Open the envelope flap.
b Put the envelope into the paper tray with

the address side down and the flap
positioned as shown in the illustration.

c Adjust the size and margin in your

application.

Loading photo paper 2

2

Note

In Canada, the photo bypass tray is
called the photo paper tray.

Use the photo bypass tray, which is located
on the top of the output paper tray cover, to
print on Photo (4" × 6") and Photo L
(3.5" × 5") size paper. When you use the
photo bypass tray, you do not have to take
out the paper that is in the tray beneath it.
(For the maximum number of photo cards you
can load, see Paper weight, thickness and
capacity on page 20.)

2

a Squeeze the blue photo bypass tray

release button (1) using your right index
finger and thumb and push the photo
bypass tray forward until it clicks into the
photo printing position (2).

1

2

Photo Bypass Tray

13

Chapter 2

b Press and slide the paper side

guides (1) and paper length guide (2) to
fit the paper size.

1

2

c Put the photo paper into the photo

bypass tray and gently adjust the paper
side guides to the paper.
Make sure the paper side guides touch
the sides of the paper. Check that the
paper is flat in the tray.

d When you have finished printing photos

return the photo bypass tray to the
Normal printing position. If you do not,
you will get No Paper Fed errors
when you use Letter or Legal size paper.
Squeeze the blue photo bypass tray
release button (1) using your right index
finger and thumb and pull the photo
bypass tray back until it clicks (2).

1

2

Note

• Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.

• Always make sure that the paper is not
curled or wrinkled.

14

Loading paper and documents

IMPORTANT

If you do not return the photo bypass tray
to the Normal printing position after
printing photos, you will get a
No Paper Fed error when you use cut
sheet paper.

Photo Bypass Tray in the Normal
printing position

Removing small printouts from the machine 2

When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.

2

Photo Bypass Tray in the Photo
printing position

15

Chapter 2

Printable area 2

The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper only when the Borderless print feature is available and turned on.

(See Printing for Windows
the CD-ROM.)

Cut Sheet Paper Envelopes

3

1

®

or Printing and Faxing for Macintosh in the Software User's Guide on

4

3

4

1

2

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

2

Note

The Borderless feature is not available for envelopes.

16

Loading paper and documents

Acceptable paper and other print media

The print quality can be affected by the type
of paper you use in the machine.

To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.

You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.

We recommend testing various paper types
before buying large quantities.

For best results, use the Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and photo paper,
be sure to choose the proper print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the machine’s
menu (See Paper Type on page 33).

Recommended print media 2

2

To get the best print quality, we suggest using
Brother paper. (See table below.)

We recommend using ‘3M Transparency
Film’ when you print on transparencies.

Brother paper

Paper Type Item

Letter Plain BP60PL100

(USA only)

Letter Glossy Photo BP71GLTR

Letter Inkjet (Matte) BP60ML (USA only)

4 × 6 in. Glossy Photo BP71GP

2

 When you print on Brother photo paper,

load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to
prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.

17

Chapter 2

Handling and using print media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.

 Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the
shiny side facing down.

 Avoid touching either side of

transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.

Improper Setup

Paper capacity of the output paper tray cover

Up to 50 sheets of Letter, Legal or A4 20 lb

2

(80 g/m

 Transparencies and photo paper must be

) paper.

picked up from the output paper tray cover
one page at a time to avoid smudging.

2

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or
irregularly shaped paper

1

1

1 0.08 in. (2 mm) or greater curl may

cause jams to occur.

• Extremely shiny or highly textured paper

• Paper that cannot be arranged uniformly
when stacked

• Paper made with a short grain

18

Loading paper and documents

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Photo

Capture

Cut Sheet Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Yes Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes

Legal 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes – Yes

Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes

JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes

A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes

A6 4.1 × 5.8 in. (105 × 148 mm) – – Yes

Cards Photo 4 × 6 in. (10 × 15 cm) Yes Yes Yes

Photo L 3 1/2 × 5 in. (89 × 127 mm) – – Yes

Photo 2L 5 × 7 in. (13 × 18 cm) – Yes Yes

Index Card 5 × 8 in. (127 × 203 mm) – – Yes

Postcard 1 3.9 × 5.8 in. (100 × 148 mm) – – Yes

Envelopes

Postcard 2
(Double)

C5 Envelope

5.8 × 7.9 in. (148 × 200 mm) – – Yes

6.4 × 9 in. (162 × 229 mm) – – Yes

Print

2

DL Envelope

COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – Yes

Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – Yes

JE4 Envelope

Transparencies Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes – Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes – Yes

Legal 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes – Yes

A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes

4.3 × 8.7 in. (110 × 220 mm) – – Yes

4.1 × 9.3 in. (105 × 235 mm) – – Yes

19

Chapter 2

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

2

Cut
Sheet

Plain Paper

Inkjet Paper

Glossy Paper

Cards Photo 4"×6"

Index Card

Postcard

Envelopes

17 to 32 lb (64 to 120 g/m

17 to 53 lb (64 to 200 g/m

Up to 58 lb (Up to 220 g/m

Up to 58 lb (Up to 220 g/m

Up to 32 lb (Up to 120 g/m

Up to 53 lb (Up to 200 g/m

20 to 25 lb (75 to 95 g/m

3 to 6 mil. (0.08 to 0.15 mm)

)

2

3 to 10 mil. (0.08 to 0.25 mm) 20

)

2

Up to 10 mil. (Up to 0.25 mm)

)

2

Up to 10 mil. (Up to 0.25 mm)

)

2

Up to 6 mil. (Up to 0.15 mm) 30

)

2

Up to 10 mil. (Up to 0.25 mm) 30

)

2

Up to 20 mil. (Up to 0.52 mm) 10

)

Transparencies – – 10

1

Up to 100 sheets of plain paper 20 lb (80 g/m2).

2

For Photo 4"×6" paper and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in
Canada). (See Loading photo paper on page 13.)

3

BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.

100

20

20

1

23

23

20

Loading paper and documents

Loading documents 2

Using the scanner glass 2

You can use the scanner glass to copy or
scan pages of a book or one page at a time.

Document Sizes Supported 2

Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2 kg)

How to load documents 2

a Lift the document cover.
b Using the document guidelines on the

left and top, place the document face
down in the upper left corner of the
scanner glass.

2

c Close the document cover.

IMPORTANT

If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.

21

Chapter 2

Scannable area 2

The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.

3

1

4

2

Usage Document

Size

Copy Letter 0.12 in.

A4 0.12 in.

Scan Letter 0.12 in.

A4 0.12 in.

Top (1)

Bottom (2)

(3 mm)

(3 mm)

(3 mm)

(3 mm)

Left (3)

Right (4)

0.12 in.
(3 mm)

0.12 in.
(3 mm)

0.12 in.
(3 mm)

0.12 in.
(3 mm)

22

3

General setup 3

Paper settings 3

Paper Type 3

To get the best print quality, set the machine
for the type of paper you are using.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Paper Type.
d Press d or c to choose Plain Paper,

Inkjet Paper, Brother BP71,
Other Glossy or Transparency.

Press OK.

e Press Stop/Exit.

Paper Size 3

You can use five sizes of paper for copies:
Letter, Legal, A4, A5, and 4 × 6in.
(10 × 15 cm). When you load a different size
of paper in the machine, you will need to
change the paper size setting at the same
time.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Paper Size.
d Press d or c to choose Letter, Legal,

A4, A5 or 4"x6".
Press OK.

e Press Stop/Exit.

3

Note

The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.

23

Chapter 3

Sleep Mode 3

You can choose how long the machine must
be idle (from 1 to 60 minutes) before it goes
into sleep mode. The timer will restart if any
operation is carried out on the machine.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Sleep Mode.
d Press d or c to choose 1Min, 2Mins,

3Mins, 5Mins, 10Mins, 30Mins or
60Mins which is the length of time the

machine is idle before entering sleep
mode.
Press OK.

LCD screen 3

Changing LCD language 3

You can change the LCD language.

a Press Menu.
b Press a or b to choose

Initial Setup.
Press OK.

c Press a or b to choose

Local Language.
Press OK.

d Press a or b to choose your language.

Press OK.

e Press Stop/Exit.

e Press Stop/Exit.

LCD Contrast 3

You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose LCD Contrast.
e Press d or c to choose Light, Med or

Dark.
Press OK.

24

f Press Stop/Exit.

General setup

Setting the backlight brightness 3

You can adjust the brightness of the LCD
backlight. If you are having difficulty reading
the LCD, try changing the brightness setting.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Backlight.
e Press d or c to choose Light, Med or

Dark.
Press OK.

f Press Stop/Exit.

Setting the Dim Timer for the backlight 3

You can set how long the LCD backlight stays
on after you go back to the Ready screen.

Printing Reports 3

The following reports are available:

 Help List

A help list showing how to program your
machine.

 User Settings

Lists your settings.

 Network Config

Lists your Network settings.

How to print a report 3

a Press Menu.
b Press a or b to choose

Print Reports.
Press OK.

c Press a or b to choose the report you

want.
Press OK.

d Press Black Start.
e Press Stop/Exit.

3

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Dim Timer.
e Press d or c to choose 10Secs,

20Secs, 30Secs or Off.
Press OK.

f Press Stop/Exit.

25

Chapter 3

26

Section II

Copy II

Making copies 28

4

100%

Enlarge /R ed uc e

Plain P ap er

Paper

ype

Ratio:

Making copies 4

How to copy 4

Making a single copy 4

a Load your document.

(See Loading documents on page 21.)

b Press Black Start or Color Start.

Making multiple copies 4

You can make up to 99 copies in one print
run.

a Load your document.

(See Loading documents on page 21.)

b Press + or - repeatedly until the number

of copies you want appears (up to 99).

c Press Black Start or Color Start.

Copy options 4

You can change the copy settings from the
default display. The LCD shows:

1

1 No. of Copies

You can enter the number of copies you want
by pressing + or - repeatedly.

Press a or b to scroll through the copy options
menu.

 Quality (See page 29.)

 Enlarge/Reduce (See page 30.)

 Paper Type (See page 33.)

 Paper Size (See page 33.)

01

Quality

Enlarge/Reduce

Ratio:

Paper

Type

COPY Copy Press Start

Normal

100%

Plain Paper

Stop copying 4

To stop copying, press Stop/Exit.

 Brightness (See page 32.)

 Contrast (See page 32.)

 Ink Save Mode (See page 32.)

 Page Layout (See page 30.)

 Book Copy (See page 33.)

 Watermark Copy (See page 34.)

 Set New Default (See page 35.)

 Factory Reset (See page 35.)

When the option you want is highlighted,
press OK.

Note

Book Copy, Watermark Copy and
Ink Save Mode features are supported

by technology from Reallusion, Inc.

28

Making copies

You can change the copy settings temporarily
for the next copy.

These settings are temporary, and the
machine returns to its default settings
1 minute after copying.

If you have finished choosing settings, press
Black Start or Color Start.

If you want to choose more settings,
press a or b.

Note

You can save some of the settings that
you use most often by setting them as
default. These settings will stay until you
change them again. (See Setting your
changes as the new default on page 35.)

Changing copy quality 4

You can choose the copy quality. The factory
setting is Normal.

Fast Fast copy speed and lowest

amount of ink used. Use this
setting to save time (documents to
be proof read, large documents or
many copies).

Even if you set this option the copy
speed will be slower with

Ink Save Mode, Book Copy or
Watermark Copy turned on.

Normal Recommended setting for ordinary

printouts. Good copy quality with
adequate copy speed.

Best Use this setting to copy precise

images such as photographs. The
highest resolution and slowest
speed.

4

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Quality.
d Press d or c to choose Fast, Normal or

Best.
Press OK.

e If you do not want to change additional

settings, press Black Start or
Color Start.

29

Chapter 4

Enlarging or reducing the image copied 4

You can choose an enlargement or reduction
ratio.If you choose Fit to Page, your
machine will adjust the size automatically to
the paper size you set.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose

Enlarge/Reduce.

d Press d or c to choose 100%, Enlarge,

Reduce, Fit to Page,
Custom(25-400%).

e Do one of the following:

 If you choose Enlarge or Reduce

press OK and press d or c to choose
the enlargement or reduction ratio
you want. Press OK and go to
step f.

f If you do not want to change additional

settings, press Black Start or
Color Start.

Note

• Page Layout is not available with
Enlarge/Reduce.

• Page Layout, Book Copy and
Watermark Copy are not available with
Fit to Page.

• Fit to Page does not work properly if
the document on the scanner glass is
skewed by more than 3 degrees. Using
the document guidelines on the left and
top, place your document in the upper left
hand corner, with the document face down
on the scanner glass.

• Fit to Page is not available for a Legal
size document.

Making N in 1 copies or a poster (Page Layout) 4

 If you choose Custom(25-400%),

press OK. Press + or - to enter an
enlargement or reduction ratio from
25% to 400%. Press OK and go to
step f.

 If you choose 100% or

Fit to Page, press OK. Go to

step f.

198% 4"x6"iA4

186% 4"x6"iLTR

104% EXEiLTR

100%

97% LTRiA4

93% A4iLTR

83%

78%

46% LTRi4"x6"

Fit to Page

Custom(25-400%)

The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.

You can also make a poster. When you use
the poster feature your machine divides your
document into sections, then enlarges the
sections so you can assemble them into a
poster.

IMPORTANT

• Make sure the paper size is set to Letter
or A4.

• You cannot use the Enlarge/Reduce
setting with the N in 1 and Poster features.

• If you are producing multiple color copies,
N in 1 copy is not available.

• (P) means Portrait and (L) means
Landscape.

• You can only make one poster copy at a
time.

30

Making copies

Note

Watermark Copy, Book Copy,
Ink Save Mode and Enlarge/Reduce
are not available with Page Layout.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Page Layout.
d Press d or c to choose Off(1 in 1),

2in1(P), 2in1(L),
4in1(P), 4in1(L) or
Poster(3 x 3).

Press OK.

e If you do not want to change additional

settings, press Black Start or
Color Start to scan the page.

If you are making a poster the machine
scans the pages and starts printing.
Go to step f.

f After the machine scans the page, press

+ (Yes) to scan the next page.

Place your document face down in the
direction shown below.

 2 in 1 (P)

 2 in 1 (L)

 4 in 1 (P)

 4 in 1 (L)

 Poster (3 x 3)

You can make a poster size copy of a
photograph.

4

g Place the next page on the scanner

glass.
Press OK.
Repeat steps f and g for each page of
the layout.

h After all the pages have been scanned,

press - (No) to finish.

Note

If photo paper has been chosen in the
Paper Type setting for N in 1 copies, the
machine will print the images as if Plain
paper had been chosen.

31

Chapter 4

Adjusting Brightness and Contrast 4

Brightness 4

You can adjust the copy brightness to make
copies darker or lighter.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Brightness.
d Press d to make a darker copy or press

c to make a lighter copy.
Press OK.

e If you do not want to change additional

settings, press Black Start or
Color Start.

Ink Save Mode: Off

Ink Save Mode: On 4

4

Contrast 4

You can adjust the copy contrast to help an
image look sharper and more vivid.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Contrast.
d Press c to increase the contrast or press

d to decrease the contrast.
Press OK.

e If you do not want to change additional

settings, press Black Start or
Color Start.

Ink Save Mode 4

Ink Save Mode can help you save some ink.
Your machine detects the edges of the image
and prints the outline of the image.

The amount of ink saved will vary depending
on the document.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose

Ink Save Mode.

d Press d or c to choose On (or Off).

Press OK.

e If you do not want to change any

additional settings, press Black Start or
Color Start.

Note

• Watermark Copy, Book Copy and
Page Layout are not available with
Ink Save Mode.

• Ink Save Mode may make your
printouts look different from your original
document.

32

Making copies

Paper options 4

Paper Type 4

If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Paper Type.
d Press d or c to choose Plain Paper,

Inkjet Paper, Brother BP71,
Other Glossy or Transparency.

Press OK.

e If you do not want to change additional

settings, press Black Start or
Color Start.

Paper Size 4

If copying on paper other than Letter size, you
will need to change the paper size setting.

You can copy only on Letter, Legal, A4, A5 or
Photo 4 × 6in. (10× 15 cm) paper.

a Load your document.

Book Copy 4

Book copy corrects dark borders and skew.
Your machine can correct the data
automatically or you can make specific
corrections.

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Book Copy.
d Do one of the following:

 If you want to correct the data

yourself, press d or c to choose
On(Preview).

Press OK.

Press Black Start or Color Start
and go to step e.

 If you want the machine to correct

the data automatically, press d or c
to choose On and press OK.
Go to step f.

e Adjust the skewed data by using d or c.

Remove the shadows by using a or b.

f If you are finished making corrections,

press Black Start or Color Start.

4

b Enter the number of copies you want.
c Press a or b to choose Paper Size.
d Press d or c to choose Letter, Legal,

A4, A5 or 4"x6".
Press OK.

e If you do not want to change additional

settings, press Black Start or
Color Start.

Note

Page Layout, Ink Save Mode,
Fit to Page and Watermark Copy
are not available with Book Copy.

33

Chapter 4

Watermark Copy 4

You can place a logo or text into your
document as a Watermark. You can select
one of the template watermarks
(CONFIDENTIAL, DRAFT or COPY), data from
your media cards or USB Flash memory
drive, or scanned data.

Note

Fit to Page, Page Layout,
Ink Save Mode and Book Copy are
not available with Watermark Copy.

Using a template 4

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose

Watermark Copy.
Press OK.

d Press d or c to choose On.
e Press a or b to choose

Current Setting.
Press OK.

f Press a or b to choose Template.

Press OK.

Using data from a media card or USB Flash memory drive

a Load your document.
b Enter the number of copies you want.
c Press a or b to choose

Watermark Copy.
Press OK.

d Press d or c to choose On.
e Press a or b to choose

Current Setting.
Press OK.

f Press a or b to choose Media. Insert a

media card or USB Flash memory drive.
Press OK.

g Press d or c to choose the data you

want to use for the watermark.
Press OK.

h If you want to change any of the

displayed settings, press a or b to
choose the setting, and then press
d or c to choose the option you want.

i When you are finished changing

settings, press a or b to choose Apply.
Press OK.

4

g If you want to change any of the

displayed settings, press a or b to
choose the setting, and then press
d or c to choose the option you want.

h When you are finished changing

settings, press a or b to choose Apply.
Press OK.

i Press Black Start or Color Start.

34

j Press Black Start or Color Start.

IMPORTANT

DO NOT take out the memory card or
USB Flash memory drive while
Photo Capture is blinking to avoid
damaging the card, USB Flash memory
drive or data stored on them.

Making copies

Using a scanned paper document as your watermark

a Enter the number of copies you want.
b Press a or b to choose

Watermark Copy.
Press OK.

c Press d or c to choose On.
d Press a or b to choose

Current Setting.
Press OK.

e Press a or b to choose Scan. Press OK.

Then set the page that you want to use
as a watermark on the scanner glass.

f Press Black Start or Color Start.
g Take out the watermark document you

scanned and load the document you
want to copy.

Setting your changes as the

4

new default 4

You can save the copy settings for Quality,
Enlarge/Reduce, Brightness,
Contrast, Ink Save Mode and
Page Layout that you use most often by

setting them as the default settings. These
settings will stay until you change them again.

a Press a or b to choose your new setting.

Press OK.
Repeat this step for each setting you
want to change.

4

b After changing the last setting, press

a or b to choose Set New Default.
Press OK.

c Press + to choose Yes.
d Press Stop/Exit.

h Press d or c to change the

Transparency of the watermark.
Press OK.

i Press Black Start or Color Start.

Note

You cannot enlarge or reduce the
scanned watermark.

Restoring all settings to the factory settings 4

You can restore all the settings you have
changed back to the factory settings. These
settings will stay until you change them again.

a Press a or b to choose

Factory Reset.
Press OK.

b Press + to choose Yes.
c Press Stop/Exit.

35

Chapter 4

36

Section III

Direct Printing III

PhotoCapture Center®: Printing photos from a
memory card or USB Flash memory drive

Printing photos from a camera 57

38

PhotoCapture Center®: Printing

5

photos from a memory card or
USB Flash memory drive

PhotoCapture Center® Operations

Printing from a memory card or USB Flash memory drive without a PC 5

Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images on page 41.)

Scanning to a memory card or
USB Flash memory drive

5

Using a memory card or USB

5

Flash memory drive 5

Your Brother machine has media drives
(slots) for use with the following popular

®

digital camera media: CompactFlash
Memory Stick™, Memory Stick PRO™, SD,
SDHC, xD-Picture Card™ and USB Flash
memory drives.

CompactFlash

®

Memory Stick™

Memory Stick PRO™

,

without a PC 5

You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See Scan to a memory card
or USB Flash memory drive on page 53.)

Using PhotoCapture Center® from your computer 5

You can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.

(See PhotoCapture Center

Remote Setup & PhotoCapture Center

Macintosh in the Software User's Guide on
the CD-ROM.)

®

for Windows® or

®

for

SD, SDHC xD-Picture Card™

0.87 in. (22 mm)
or less

USB Flash memory

 miniSD can be used with a miniSD

adapter.

 microSD can be used with a microSD

adapter.

 Memory Stick Duo™ can be used with a

Memory Stick Duo™ adapter.

 Memory Stick PRO Duo™ can be used

with a Memory Stick PRO Duo™ adapter.

0.43 in. (11 mm)
or less

drive

38

 Memory Stick Micro™ (M2™) can be used

with a Memory Stick Micro™ (M2™)
adapter.

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

 Adapters are not included with the

machine. Contact a third party supplier for
adapters.

 This product supports xD-Picture Card™

Type M / Type M

+

/ Type H (Large

Capacity).

 IBM Microdrive™ is not compatible with

the machine.

 CompactFlash

The PhotoCapture Center

®

Type II is not supported.

®

feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.

Memory cards or a USB Flash memory drive folder structure5

Your machine is designed to be compatible
with modern digital camera image files,
memory cards and USB Flash memory drive;
however, please read the points below to
avoid errors:

 The image file extension must be .JPG

(Other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).

 Direct PhotoCapture Center

must be performed separately from
PhotoCapture Center

®

the PC. (Simultaneous operation is not
available.)

®

printing

operations using

Please be aware of the following:

 When printing Print Index or Print Images,

the PhotoCapture Center

®

will print all
valid images, even if one or more images
have been corrupted. Corrupted images
will not be printed.

 (memory card users)

Your machine is designed to read memory
cards that have been formatted by a digital
camera.

When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.

 (USB Flash memory drive users)

This machine supports USB Flash
memory drives that have been formatted

by Windows

®

.

5

 The machine can read up to 999 files on a

memory card or USB Flash memory drive.

 The DPOF file on the memory cards must

be in a valid DPOF format. (See DPOF
printing on page 48.)

39

Chapter 5

Getting started 5

Firmly put a memory card or USB Flash
memory drive into the proper slot.

1 2 3 4

1 USB Flash memory drive

2 CompactFlash

3 SD, SDHC

4 Memory Stick™, Memory Stick PRO™

®

5

Photo Capture key lights:

 Photo Capture light is on, the memory

card or USB Flash memory drive is
properly inserted.

 Photo Capture light is off, the memory

card or USB Flash memory drive is not
properly inserted.

 Photo Capture light is blinking, the

memory card or USB Flash memory drive
is being read or written to.

5 xD-Picture Card™

IMPORTANT

The USB direct interface supports only a
USB Flash memory drive, a PictBridge
compatible camera, or a digital camera
that uses the USB mass storage standard.
Any other USB devices are not supported.

IMPORTANT

DO NOT unplug the power cord or remove
the memory card or USB Flash memory
drive from the media drive (slot) or USB
direct interface while the machine is
reading or writing to the memory card or
USB Flash memory drive (the

Photo Capture key is blinking). You will
lose your data or damage the card.

The machine can only read one memory card
or USB Flash memory drive at a time.

40

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

Print P ho to s

Print I nd ex

Enhance P ho to s

Vi ew p hoto s on the LCD
an d se l ect the imag e s
yo u wa n t to
pr i nt.

Search by D at e
Print Al l Ph otos

Entering PhotoCapture mode 5

After you insert the memory card or USB
Flash memory drive, press the

(Photo Capture) key to illuminate it in
blue and display the PhotoCapture options on
the LCD.

The LCD shows:

View Photo(s)

Print Index
Print Photos
Enhance Photos

Search by Date
Print All Photos

PHOTO

Press a or b to scroll through the
Photo Capture key options.

 View Photo(s) (See page 41.)

 Print Index (See page 42.)

 Print Photos (See page 42.)

 Enhance Photos (See page 43.)

 Search by Date (See page 46.)

 Print All Photos (See page 47.)

 Slide Show (See page 47.)

 Trimming (See page 48.)

Note

If your digital camera supports DPOF
printing, see DPOF printing on page 48.

When the option you want is highlighted,
press OK.

View photos on the LCD
and select the images
you want to
print.

Select & Press

OK

Print Images 5

View Photos 5

You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

View Photo(s).
Press OK.

c Press d or c to choose your photo.
d Press + or - repeatedly to enter the

number of copies you want.

e Repeat steps c and d until you have

chosen all the photos.

Note

Press Clear/Back to go back to the
previous level.

f After you have chosen all the photos, do

one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

5

41

Chapter 5

Print Index (Thumbnails) 5

The PhotoCapture Center® assigns numbers
for images (such as No.1, No.2, No.3, and so
on).

The PhotoCapture Center® does not
recognize any other numbers or file names
that your digital camera or computer has
used to identify the pictures. You can print a
thumbnail page. This will show all the pictures
on the memory card or USB Flash memory
drive.

Note

Only file names that are 8 characters or
less will be printed correctly on the index
sheet.

d Press a or b to choose the paper

settings, Paper Type and
Paper Size.

Do one of the following:

 If you chose Paper Type, press

d or c to choose the type of paper
you are using, Plain Paper,

Inkjet Paper, Brother BP71 or
Other Glossy.

Press OK.

 If you chose Paper Size, press

d or c to choose the paper size you
are using, Letter or A4.

Press OK.

 If you do not want to change the

paper settings, go to step e.

e Press Color Start to print.

Printing Photos 5

Before you can print an individual image, you
have to know the image number.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose Print Index.

Press OK.

c Press a or b to choose

Layout Format. Press d or c to
choose 6 Images/Line or
5 Images/Line.
Press OK.

6 Images/Line 5 Images/Line

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Print the Index. (See Print Index

(Thumbnails) on page 42.)

c Press a or b to choose Print Photos.

Press OK.

d Press a repeatedly to enter the image

number that you want to print from the
Index page (Thumbnails).
If you want to choose a two digit
number, press c to move the cursor to
the next digit.
(For example, enter 1, c, 6 to print image
No.16.)
Press OK.

Print time for 5 Images/Line will be
slower than 6 Images/Line, but the
quality is better.

42

Note

Press b to decrease the image number.

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

e Repeat step d until you have entered

all the image numbers that you want to
print.
(For example, enter 1, OK, 3, OK, 6, OK
to print images No.1, No.3 and No.6.)

Note

You can enter up to 12 characters
(including commas) for the image
numbers you want to print.

f After you have chosen all the image

numbers, press OK again.

g Press + or - repeatedly to enter the

number of copies you want.

h Do one of the following:

 Change the print settings. (See

page 49.)

Enhance Photos 5

You can edit and add effects to your photos
and view them on the LCD before printing.

Note

• After adding each effect, you can enlarge
the view of the image by pressing Ink. To
go back to the original size, press Ink
again.

• The Enhance Photos feature is supported
by technology from Reallusion, Inc.

Auto Correct 5

Auto Correct is available for most photos. The
machine decides the suitable effect for your
photo.

5

 If you do not want to change any

settings, press Color Start to print.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Enhance Photos.
Press OK.

c Press d or c to choose your photo.

Press OK.

d Press a or b to choose Auto Correct.

Press OK.

Note

If Remove Red-Eye appears on the LCD,
press a to attempt to remove red-eye from
your photo.

e Press OK. Then press + or - repeatedly

to enter the number of copies you want.

f Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

43

Chapter 5

Enhance Skin-Tone 5

Enhance Skin-Tone is best used for adjusting
portrait photographs. It detects human skin
color in your photos and adjusts the image.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Enhance Photos.
Press OK.

c Press d or c to choose your photo.

Press OK.

d Press a or b to choose

Enhance Skin-Tone.
Press OK.

Note

You can also adjust the effect level
manually, by pressing a or b.

e Press OK. Then press + or - repeatedly

to enter the number of copies you want.

f Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

Enhance Scenery 5

Enhance Scenery is best used for adjusting
landscape photographs. It highlights green
and blue area in your photo, so that the
landscape looks more sharp and vivid.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Enhance Photos.
Press OK.

c Press d or c to choose your photo.

Press OK.

d Press a or b to choose

Enhance Scenery.
Press OK.

Note

You can also adjust the effect level
manually, by pressing a or b.

e Press OK. Then press + or - repeatedly

to enter the number of copies you want.

f Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

44

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

Remove Red-Eye 5

The machine detects eyes in your photos and
will attempt to remove red-eye from your
photo.

Note

There are some cases when red-eye may
not be removed.

• When the face is too small in the
image.

• When the face is turned too far up,
down, left or right.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Enhance Photos.
Press OK.

c Press d or c to choose your photo.

Press OK.

d Press a or b to choose

Remove Red-Eye.
Press OK.

 When Remove Red-Eye is

successful, the photo with the effect
is shown. The adjusted part is shown
in a red frame. Press OK.

f Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

Monochrome 5

You can convert your photo to black & white.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Enhance Photos.
Press OK.

c Press d or c to choose your photo.

Press OK.

d Press a or b to choose Monochrome.

Press OK.

e Press OK. Then press + or - repeatedly

to enter the number of copies you want.

f Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

5

 When Remove Red-Eye is

unsuccessful,
Unable to Detect. is shown.

Press OK to go back to the previous
level.

Note

Press a to try Remove Red-Eye again.

e Press + or - repeatedly to enter the

number of copies you want.

45

Chapter 5

Sepia 5

You can convert the color of your photo to
sepia.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Enhance Photos.
Press OK.

c Press d or c to choose your photo.

Press OK.

d Press a or b to choose Sepia.

Press OK.

e Press OK. Then press + or - repeatedly

to enter the number of copies you want.

f Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

Search by Date 5

You can find your photos based on date.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Search by Date.
Press OK.

c Press a or b to choose the date that you

want to search from.
Press OK.

d Press d or c to choose your photo.

Note

You can view photos with other dates by
pressing d or c continuously. Press d to
view an older photo and c to view a more
recent photo.

e Press + or - repeatedly to enter the

number of copies you want.

f Repeat steps d and e until you have

chosen all your photos.

g After you have chosen all your photos,

do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

46

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

Print All Photos 5

You can print all the photos on your memory
card or USB Flash memory drive.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose

Print All Photos.
Press OK.

c Press + or - repeatedly to enter the

number of copies you want.

d Do one of the following:

 Change the print settings. (See

page 49.)

 If you do not want to change any

settings, press Color Start to print.

Slide Show 5

You can view all your photos on the LCD
using Slide Show. You can also choose a
photo during the operation.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose Slide Show.

Press OK.

c Press Stop/Exit to finish Slide Show.

Printing a photo during a Slide Show 5

a Press OK to stop at one image while

Slide Show is operating.

b Press + or - repeatedly to enter the

number of copies you want.

5

c Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

47

Chapter 5

Trimming 5

You can trim your photo and print a part of the
image.

Note

If your photo is very small or has irregular
proportions you may not be able to trim
the photo. The LCD will show

Image Too Small. or
Image Too Long.

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

Press (Photo Capture).

b Press a or b to choose Trimming.

Press OK.

c Press d or c to choose your photo.

Press OK.

d Adjust the red frame around your photo.

The part inside of the red frame will be
printed.

DPOF printing 5

DPOF stands for Digital Print Order Format.

Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM
Corporation, Panasonic Corporation and
Sony Corporation) created this standard to
make it easier to print images from a digital
camera.

If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.

When a memory card (CompactFlash
Memory Stick™, Memory Stick PRO™, SD,
SDHC or xD-Picture Card™) containing
DPOF information is put into your machine,
you can print the chosen image easily.

®

,

a Make sure you have put the memory

card in the proper slot.
Press (Photo Capture). The

machine will ask you if you want to use
DPOF setting.

 Press + or - to enlarge or reduce the

frame size.

 Press each arrow key to move the

position of the frame.

 Press Ink to rotate the frame.

 Press OK when you have finished

adjusting the frame setting.

e Press + or - repeatedly to enter the

number of copies you want.

f Do one of the following:

 Press OK and change the print

settings. (See page 49.)

 If you do not want to change any

settings, press Color Start to print.

b Press + to choose Yes.
c Do one of the following:

 Change the print settings. (See

page 49.)

 If you do not want to change any

settings, press Color Start to print.

Note

An Invalid DPOF File error can occur if the
print order that was created on the camera
has been corrupted. Delete and recreate
the print order using your camera to
correct this problem.
For instructions on how to delete or
recreate the print order, refer to your
camera manufacturer's support website or
accompanying documentation.

48

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

0001

Pri nt Se tt ing

Pap er Typ e

Pap er Si ze

Bri gh tne ss

4"x 6"

Pri nt Si ze

Max . Siz e

Oth er Gl os sy

PhotoCapture Center® print settings 5

You can change the print settings temporarily for the next printing.

These settings are temporary, and the machine returns to its default settings 3 minutes after
printing.

Note

You can save the print settings you use most often by setting them as the default.
(See Setting your changes as the new default on page 53.)

Print Setting

Print Quality

Paper Type

Paper Size

Print Size

Brightness

PHOTO

Photo

Other Glossy

4"x6"

Max. Size

0

Print Press Start

1 No. of prints

(For View Photo(s), Search by Date, Slide Show)
You can see the total number of photos that will be printed.
(For Print All Photos, Print Photos, Enhance Photos, Trimming)
You can see the number of copies of each photo that will be printed.
(For DPOF printing) This does not appear.

0001

1

5

49

Chapter 5

Print Quality 5

a Press a or b to choose

Print Quality.

b Press d or c to choose Normal or

Photo.

Press OK.

c If you do not want to change additional

settings, press Color Start to print.

Paper options 5

Paper Type 5

a Press a or b to choose Paper Type.
b Press d or c to choose the paper type

you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.

Press OK.

c If you do not want to change additional

settings, press Color Start to print.

Paper and print size 5

a Press a or b to choose Paper Size.
b Press d or c to choose the paper size

you are using, 4"x 6", 5"x 7",
Letter or A4.

Press OK.

c If you chose Letter or A4, press b.

Then press d or c to choose the print
size.
Press OK.

Example: Printed Position for Letter paper

1

3"x 4"

4

5"x 7"

2

3.5"x 5"

5

6"x 8"

3

4"x 6"

6

Max. Size

50

d If you do not want to change additional

settings, press Color Start to print.

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

Adjusting Brightness, Contrast and Color 5

Brightness 5

a Press a or b to choose Brightness.
b Press d to make a darker print or press

c to make a lighter print.
Press OK.

c If you do not want to change additional

settings, press Color Start to print.

Contrast 5

You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.

a Press a or b to choose Contrast.

c Press a or b to choose

White Balance, Sharpness or
Color Density.

d Press d or c to adjust the degree of the

setting.
Press OK.

e Do one of the following:

 If you want to customize another

color enhancement, press a or b to
choose other option.

 If you want to change another

settings, press a or b to choose
Exit, and then press OK.

f If you do not want to change additional

settings, press Color Start to print.

Note

• White Balance

5

b Press c to increase the contrast or press

d to decrease the contrast.

Press OK.

c If you do not want to change additional

settings, press Color Start to print.

Color Enhancement (True2Life®) 5

You can turn on the color enhancement

®

(True2Life
images. Printing time will be slower.

) feature to print more vivid

a Press a or b to choose True2Life.

Press OK.

b Do one of the following:

 If you want to customize the

White Balance, Sharpness or
Color Density, press d or c to
choose On, and then go to step c.

 If you do not want to customize,

press d or c to choose Off.

This setting adjusts the hue of the white
areas of an image. Lighting, camera
settings and other influences will affect the
appearance of white. The white areas of a
picture may be slightly pink, yellow or
some other color. By using this setting,
you can correct that effect and bring the
white areas back to pure white.

• Sharpness

This setting enhances the detail of an
image, similar to adjusting the fine focus
on a camera. If the image is not in true
focus and you cannot see the fine details
of the picture, then adjust the sharpness.

• Color Density

This setting adjusts the total amount of
color in the image. You can increase or
decrease the amount of color in an image
to improve a washed out or weak picture.

Press OK and then go to step f.

51

Chapter 5

Cropping 5

If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will automatically be cropped.

The factory setting is On. If you want to print
the whole image, turn this setting to Off. If
you are also using the Borderless setting,
turn Borderless to Off. (See Borderless
printing on page 52.)

a Press a or b to choose Cropping.
b Press d or c to choose Off (or On).

Press OK.

c If you do not want to change additional

settings, press Color Start to print.

Cropping: On

5

Borderless printing 5

This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.

a Press a or b to choose Borderless.
b Press d or c to choose Off (or On).

Press OK.

c If you do not want to change additional

settings, press Color Start to print.

Print Date 5

You can print the date if it is already in the
data on your photo. The date will be printed
on the lower right corner. If the data doesn’t
have the date information, you cannot use
this function.

Cropping: Off 5

a Press a or b to choose Print Date.
b Press d or c to choose On (or Off).

Press OK.

c If you do not want to change additional

settings, press Color Start to print.

Note

The DPOF setting on your camera must
be turned off to use the Print Date
feature.

52

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

Scan to I ma ge
Scan to O CR
Scan to F il e

Scan to E -m ai l

Scan to M ed ia

Sc a n a docu ment
di r ect l y to a m edia
ca r d o r USB
fl a sh
me m ory.

Setting your changes as the new default 5

You can save the print settings you use most
often by setting them as the default settings.
These settings will stay until you change
them again.

a Press a or b to choose your new setting.

Press OK.
Repeat this step for each setting you
want to change.

b After changing the last setting, press a

or b to choose Set New Default.
Press OK.

c Press + to choose Yes.
d Press Stop/Exit.

Restoring all settings to the factory settings 5

You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.

a Press a or b to choose

Factory Reset.
Press OK.

Scan to a memory card or USB Flash memory drive

Entering Scan mode 5

When you want to scan to a memory card or
USB Flash memory drive, press (Scan).

The LCD shows:

Scan to E-mail
Scan to Image
Scan to OCR
Scan to File

Scan to Media

SCAN

Press a or b to choose Scan to Media.

Press OK.

If you are not connected to your computer
only the Scan to Media selection will appear
on the LCD.

(See Using the Scan key in the Software
User’s Guide on the CD-ROM for details
about the other menu options.)

Scan a document
directly to a media
card or USB
flash
memory.

Select & Press

OK

5

5

b Press + to choose Yes.
c Press Stop/Exit.

53

Chapter 5

How to scan to a memory card or USB Flash memory drive 5

You can scan black & white and color
documents into a memory card or USB Flash
memory drive. Black & white documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Color documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 150 dpi and
the default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2009 would be named

07010905.PDF. You can change the color
and quality.

Quality Selectable File

Format

Color 150 dpi JPEG / PDF

Color 300 dpi JPEG / PDF

Color 600 dpi JPEG / PDF

e Do one of the following:

 To change the quality, press a or b to

choose Quality. Go to step f.

 Press Black Start or Color Start to

start scanning without changing
additional settings.

f Press d or c to choose

Color 150 dpi, Color 300 dpi,
Color 600 dpi, B/W 200x100 dpi

or B/W 200 dpi.
Press OK.

g Do one of the following:

 To change the file type, go to step h.

 Press Black Start or Color Start to

start scanning without changing
additional settings.

h Press a or b to choose File Type.

Press d or c to choose JPEG, PDF or
TIFF.

Press OK.

B/W 200x100 dpi TIFF / PDF

B/W 200 dpi TIFF / PDF

a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.

IMPORTANT

DO NOT take out the memory card or
USB Flash memory card while
Photo Capture is blinking to avoid
damaging the card, USB Flash memory
drive, or data stored on them.

b Load your document.

c Press (Scan).

d Press a or b to choose

Scan to Media.
Press OK.

Note

• If you chose color in the Quality setting,
you cannot choose TIFF.

• If you chose black & white in the Quality
setting, you cannot choose JPEG.

i Press Black Start or Color Start.

54

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

Auto Crop 5

You can scan multiple documents placed on
the scanner glass. An individual document
can be previewed on the LCD before you
save it. When you choose Auto Crop, the
machine will scan each document and create
separate files. For example, if you place three
documents on the scanner glass, the
machine will scan and create three separate
files. If you want to create a three page file,
choose PDF or TIFF for File Type.

1

1

3

2

1

2

3

2

1 0.4 in. (10 mm) or greater (top, left, right)

2 0.8 in. (20 mm) or greater (bottom)

f Press d or c to choose On.

Press OK.

g If you do not want to change additional

settings, press Black Start or
Color Start to start scanning.

h The number of the scanned documents

appears on the LCD.
Press OK.

i Press d or c to preview each document

data.

j Press OK to save the data.

Note

• Auto Crop is available for paper that has
all four corners with right angles of
90 degrees. If one of the angles is not
square, Auto Crop cannot detect the
document.

• If your document is too long or wide, this
setting does not work properly.

• You must place the documents away from
the edges of the scanner glass as shown
in the illustration.

• You must place the documents at least

0.4 in. (10 mm) apart from each other.

5

Note

Auto Crop is supported by technology

from Reallusion, Inc.

Make sure you have put the memory

a

card or USB Flash memory drive in the
proper slot.

b Load your document.
c Press (Scan).
d Press a or b to choose

Scan to Media.
Press OK.

e Press a or b to choose Auto Crop.

• Auto Crop adjusts the skew of the
document on the scanner glass, but if your
document is skewed more than
10 degrees, this setting will not work.

•The Auto Crop feature is available for up
to a maximum of 16 documents
depending on size of your documents.

IMPORTANT

DO NOT take out the memory card or
USB Flash memory drive while
Photo Capture is blinking to avoid
damaging the card, USB Flash memory
drive or the data stored on them.

55

Chapter 5

How to set new default 5

You can set your own default settings.

a Press (Scan).

b Press a or b to choose

Scan to Media.
Press OK.

c Press a or b to choose

Set New Default.
Press OK.

d Press + to choose Yes.
e Press Stop/Exit.

How to reset to the factory settings 5

Understanding the Error Messages

Once you are familiar with the types of errors
that can occur while you are using

®

PhotoCapture Center
identify and troubleshoot any problems.

 Hub is Unusable.

This message will appear if a Hub or USB
Flash memory drive with a Hub has been
put into the USB direct interface.

 Media Error

This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.

 No File

, you can easily

5

You can restore all the settings you have
changed to the factory settings.

a Press (Scan).

b Press a or b to choose

Scan to Media.
Press OK.

c Press a or b to choose

Factory Reset.
Press OK.

d Press + to choose Yes.
e Press Stop/Exit.

This message will appear if you try to
access a memory card or USB Flash
memory drive in the drive (slot) that does
not contain a .JPG file.

 Out of Memory

This message will appear if you are
working with images that are too large for
the machine's memory. This message will
also appear when a memory card or USB
Flash memory drive you are using does
not have enough available space for the
scanned document.

 Media is Full.

This message will appear if you are trying
to save more than 999 files in a memory
card or USB Flash memory drive.

 Unusable Device

This message will appear if a USB device
or USB Flash memory drive that is not
supported has been connected to the USB
direct interface. (For more information,
visit us at http://solutions.brother.com

.)

56

This message can also appear if you
connect a broken device to the USB direct
interface.

6

Printing photos from a camera 6

Printing photos directly from a PictBridge camera

Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.

If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge. See

Printing photos directly from a digital camera
(without PictBridge) on page 59.

Depending on your camera some of these
settings may not be available.

6

Camera Menu
Selections

Paper Size Letter, A4, 4"×6", Printer

Paper Type Plain Paper, Glossy Paper,

Layout Borderless: On, Borderless:

DPOF setting

Print Quality Normal, Fine, Printer Settings

Color
Enhancement

Print Date On, Off, Printer Settings

Options

Settings (Default setting)

Inkjet Paper, Printer Settings
(Default setting)

Off, Printer Settings
(Default setting)

1

-

(Default setting)

On, Off, Printer Settings
(Default setting)

(Default setting)

2

2

2

2

2

2

6

PictBridge requirements 6

To avoid errors, remember the following
points:

 The machine and the digital camera must

be connected using a suitable USB cable.

 The image file extension must be .JPG

(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).

 PhotoCapture Center

®

operations are not
available when using the PictBridge
feature.

Setting your digital camera 6

Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.

1

See DPOF printing on page 58 for more details.

2

If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the following settings.

Settings Options

Paper Size 4"×6"

Paper Type Glossy Paper

Layout Borderless: On

Print Quality Fine

Color Enhancement Off

Print Date Off

 When your camera does not have any

menu selections, those settings are also
used.

 The names and availability of each setting

depends on the specification of your
camera.

Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.

57

Chapter 6

Printing Images 6

Note

Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.

a Make sure that your camera is turned

off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.

1

1 USB direct interface

DPOF printing 6

DPOF stands for Digital Print Order Format.

Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM
Corporation, Panasonic Corporation and
Sony Corporation) created this standard to
make it easier to print images from a digital
camera.

If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.

Note

An invalid DPOF File error can occur if the
print order that was created on the camera
has been corrupted. Delete and recreate
the print order using your camera to
correct this problem. For instructions on
how to delete or recreate the print order,
refer to your camera manufacturer's
support website or accompanying
documentation.

b Turn on the camera.

When the machine has recognized the
camera, the LCD shows
Camera Connected.

c Choose the photo you want to print

following the instructions from your
camera.When the machine starts
printing a photo, the LCD will show
Printing.

IMPORTANT

To prevent damage to your machine, do
not connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.

58

Printing photos from a camera

Printing photos directly from a digital camera (without PictBridge)

If your camera is using the USB Mass
Storage standard, you can connect your
camera in storage mode. This enables you to
print photos from your camera.

If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 57.

Note

The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to mass
storage mode.

Printing Images 6

Note

Remove any memory cards or USB Flash

6

memory drive from the machine before
connecting a digital camera.

a Make sure that your camera is turned

off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.

6

1

1 USB direct interface

b Turn on the camera.
c Follow the steps in Print Images

on page 41.

IMPORTANT

To prevent damage to your machine, do
not connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.

59

Chapter 6

Understanding the Error Messages

Once you are familiar with the types of errors
that can occur while you are printing from a
camera, you can easily identify and
troubleshoot any problems.

 Out of Memory

This message will appear if you are
working with images that are too large for
the machine's memory.

 Unusable Device

This message will appear if you connect a
camera that is not using the USB Mass
Storage standard. This message will also
appear if you connect a broken device to
the USB direct interface.

(For more detailed solutions see Error and
Maintenance messages on page 80.)

6

60

Section IV

Software IV

Software and Network features 62

7

Software and Network features 7

The CD-ROM includes the Software User’s
Guide and Network User’s Guide for features
available when connected to a computer (for
example, printing and scanning). The guide
has easy to use links that, when clicked, will
take you directly to a particular section.

You can find information on these features:

 Printing
 Scanning

 ControlCenter3 (Windows
 ControlCenter2 (Macintosh)

 PhotoCapture Center
 Network Printing
 Network Scanning
 Wired Network

How to read the HTML User’s Guide

This is a quick reference for using the HTML
User’s Guide.

®

)

®

c Click the heading you would like to view

from the list at the left of the window.

(Macintosh)

a Make sure your Macintosh is turned on.

Insert the Brother CD-ROM into your
CD-ROM drive.

(Windows

®

)

Note

If you have not installed the software, see
Viewing Documentation on page 2.

a From the Start menu, point to Brother,

DCP-XXXX (where XXXX is your model

number) from the programs group, then
click User’s Guides in HTML format.

b Click SOFTWARE USER’S GUIDE

(or NETWORK USER’S GUIDE) from
the Top Menu.

b Double-click the Documentation icon.
c Double-click your language folder, and

then double-click top.html.

d Click SOFTWARE USER’S GUIDE

(or NETWORK USER’S GUIDE) in the
top menu, and then click the heading
you would like to read from the list at the
left of the window.

62

Section V

Appendixes V

Safety and Legal 64
Troubleshooting and Routine Maintenance 75
Menu and Features 98
Specifications 110
Glossary 123

Safety and Legal A

A

Choosing a location A

Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a standard AC power outlet. Choose a location where the temperature remains
between 50 °F and 95 °F (10 °C and 35 °C).

DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.

DO NOT connect your machine to AC power outlets on the same circuit as large appliances or
other equipment that might disrupt the power supply.

WARNING

CAUTION

• Avoid placing your machine in a high-traffic area.

• Avoid placing your machine on carpet.

• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.

• DO NOT connect your machine to AC power outlets controlled by wall switches or automatic
timers.

• Disruption of power can wipe out information in the machine's memory.

• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage
and internal damage to your machine.

64

Safety and Legal

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any
maintenance.

WARNING

There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the power cord from the AC power outlet. Doing this
will prevent an electrical shock.

DO NOT handle the plug with wet hands. Doing this may cause an electrical shock.

A

Always make sure the plug is fully inserted.

DO NOT pull on the middle of the AC power cord. Doing this may cause an electrical shock.

65

DO NOT use flammable substances, any type of spray or an organic solvent/liquid that contains
alcohol or ammonia to clean the inside or outside of the machine. Doing this may cause a fire
or electrical shock.

Unplug this product from the wall outlet before cleaning the inside of the machine.

If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn
off the power switch and unplug the machine from the AC power outlet. Call Brother Customer
Service. (See Brother numbers on page i.)

If metal objects, water or other liquids get inside the machine, immediately unplug the machine
from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)

This product must be installed near an AC power outlet that is easily accessible. In case of an
emergency, you must unplug the power cord from the AC power outlet to shut off the power
completely.

This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a
qualified electrician.

DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.

66

Safety and Legal

CAUTION

DO NOT put your hands on the edge of the machine under the scanner cover. Doing this may
cause injury.

DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this
may cause injury.

A

67

DO NOT touch the area shaded in the illustration. Doing this may cause injury.

When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the
Jam Clear Cover.

Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line or unplug the cord during a lightning storm.

68

Safety and Legal

Important safety instructions A

1 Read all of these instructions.

2 Save them for later reference.

3 Follow all warnings and instructions marked on the product.

4 DO NOT use this product near water.

5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing

serious damage to the product.

6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To

ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless
adequate ventilation is provided.

7 DO NOT allow anything to rest on the power cord. DO NOT place this product where people

can walk on the cord.

8 If an extension cord is used with this product, make sure that the total ampere ratings of the

products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (USA only).

9 DO NOT place anything in front of the machine that will block printing. DO NOT place anything

in the path of printing.

10 Wait until pages have exited the machine before picking them up.

11 Never push objects of any kind into this product through cabinet slots, since they may touch

dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. DO NOT attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call the following:

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized

Service Personnel under the following conditions:

 If liquid has been spilled into the product.

A

 If the product has been exposed to rain or water.

 If the product does not operate normally when the operating instructions are followed,

adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.

 If the product has been dropped or the cabinet has been damaged.

 If the product exhibits a distinct change in performance, indicating a need for service.

69

13 To protect your product against power surges, we recommend the use of a power protection

device (Surge Protector).

14 To reduce the risk of fire, electric shock and injury to people, note the following:

 DO NOT use this product near appliances that use water, a swimming pool, or in a wet

basement.

 DO NOT use the machine during an electrical storm (there is the remote possibility of an

electrical shock) or to report a gas leak in the vicinity of the leak.

 DO NOT attempt to operate the machine during an electrical storm or gas leak.

Federal Communications Commission (FCC) Declaration of Conformity (USA only) A

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: [phone]

declares, that the product

Product Name: DCP-395CN

comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Call the dealer or an experienced radio/TV technician for help.

 This transmitter must not be co-located or operated in conjunction with any other antenna or

transmitter.

70

Safety and Legal

WARNING

For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.

IMPORTANT

Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user's authority to operate the equipment.

Brother cannot accept any financial or other responsibilities that may be the result of your
use of this information, including direct, special or consequential damages. There are no
warranties extended or granted by this document.

This machine has been certified to comply with FCC standards, which are applied to the
USA only.

Industry Canada Compliance Statement (Canada only) A

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.

LAN connection A

DO NOT connect this product to a LAN connection that is subject to over-voltages.

CAUTION

A

71

International ENERGY STAR® Qualification Statement A

The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.

®

As an ENERGY STAR
the ENERGY STAR

Partner, Brother Industries, Ltd. has determined that this product meets

®

specifications for energy efficiency.

72

Safety and Legal

Legal limitations for copying A

Color reproductions of certain documents are illegal and may result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.

The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:

 Money

 Bonds or other certificates of indebtedness

 Certificates of Deposit

 Internal Revenue Stamps (canceled or uncanceled)

 Selective Service or draft papers

 Passports

 United States/Canadian Postage Stamps (canceled or uncanceled)

 Food Stamps

 Immigration Papers

 Checks or drafts drawn by Governmental agencies

 Identifying badges or insignias

Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.

Works of art should be considered the equivalent of copyrighted works.

Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.

A

73

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother International Corporation.

Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.

Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the United States and/or other countries.

Macintosh and TrueType are registered trademarks of Apple Inc.

Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.

Microdrive is a trademark of International Business Machines Corporation.

CompactFlash is a registered trademark of SanDisk Corporation.

Memory Stick is a trademark of Sony Corporation.

MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard
Association.

xD-Picture Card is a trademark of FUJIFILM Corporation, Toshiba Corporation and Olympus
Optical Co. Ltd.

PictBridge is a trademark.

Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate Memory Stick,
Memory Stick Micro and M2 are trademarks of Sony Corporation.

FaceFilter Studio is a trademark of Reallusion, Inc.

All other trademarks are the property of their respective owners.

74

Troubleshooting and Routine

B

Maintenance

Troubleshooting B

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.

If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com

If you are having difficulty with your machine B

.

B

Printing

Difficulty Suggestions

No printout Check the interface cable on both the machine and your computer. (See the Quick

Setup Guide.)

Check that the machine is plugged in and that the On/Off key is on.

Check to see if the LCD is showing an error message.
(See Error and Maintenance messages on page 80.)

One or more ink cartridges have reached the end of their life. (See Replacing the
ink cartridges on page 87.)

If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 87.

Check that the correct printer driver has been installed and chosen.

Make sure that the machine is online. Click Start and then Printers and Faxes.
Choose Brother DCP-XXXX (where XXXX is your model name), and make sure
that Use Printer Offline is unchecked.

When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.

B

75

Printing (continued)

Difficulty Suggestions

Poor print quality Check the print quality. (See Checking the print quality on page 93.)

Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.

®

(See Printing for Windows
User's Guide on the CD-ROM and Paper Type on page 23.)

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

 The expiration date written on the cartridge package has passed.

(Genuine Brother Innobella
kept in their original packaging.)

 The ink cartridge has been in your machine over for six months.

 The ink cartridge may not have been stored properly before use.

Make sure you are using Genuine Brother Innobella™ Ink.

Try using the recommended types of paper. (See Acceptable paper and other print
media on page 17.)

The recommended environment for your machine is between 68 °F to 91 °F
(20 °C to 33 °C).

White horizontal lines appear in text
or graphics.

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 92.)

Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 94.)

Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides

Smudged stain at the top center of
the printed page.

Smudged stain at the right or left
corner of the printed page.

Printing appears dirty or ink seems
to run.

Stains appear on the reverse side
or at the bottom of the page.

Clean the print head. (See Cleaning the print head on page 92.)

Make sure you are using Genuine Brother Innobella™ Ink.

Try using the proper types of paper. (See Acceptable paper and other print media
on page 17.)

If you want to print on Photo 4"×6" or Photo L 3.5"×5" paper, make sure you use
the photo bypass tray. (See Loading photo paper on page 13.)

Make sure you are using Genuine Brother Innobella™ Ink.

are adjusted correctly. (See Loading paper and other print media on page 9.)

Make sure the Jam Clear Cover is closed properly.

Make sure the paper is not too thick or curled. (See Acceptable paper and other
print media on page 17.)

Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.

Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 17.) Don't handle the paper until the ink is
dry.

Make sure you are using Genuine Brother Innobella™ Ink.

If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.

Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen on page 91.)

Make sure you are using Genuine Brother Innobella™ Ink.

Make sure you are using the paper support flap. (See Loading paper and other
print media on page 9.)

or Printing and Faxing for Macintosh in the Software

™ Ink cartridges stay usable for up to two years if

76

Troubleshooting and Routine Maintenance

Printing (continued)

Difficulty Suggestions

The machine prints dense lines on
the page.

The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck

Cannot perform ‘Page Layout’
printing.

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

®

True2Life

Photo paper does not feed
properly.

Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and

There is a paper jam. Make sure the paper length guide is set to the paper size. Do not extend the paper

Printed pages are not stacked
neatly.

Machine does not print from
Adobe

is not working properly. If the image data is not full color in your application (such as 256 color), True2Life®

®

Illustrator®.

Check Reverse Order in the Basic tab of the printer driver.

Bi-Directional Printing.

Make sure you are using Genuine Brother Innobella™ Ink.

Check that the paper size setting in the application and in the printer driver are the
same.

processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click the Color Settings tab, and make sure you

®

uncheck Color Enhancement (True2Life

Turn the borderless feature off. Borderless printing is slower than normal printing.

®

(See Printing for Windows
User's Guide on the CD-ROM.)

will not work. Use at least 24 bit color data with the True2Life

When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.

Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers
on page 92.)

other print media on page 9.)

Check that more than two types of paper are not loaded in the paper tray at any
one time.

tray when you load A5 or smaller size paper. (See Printer jam or paper jam
on page 85.)

Make sure you are using the paper support flap. (See Loading paper and other
print media on page 9.)

Try to reduce the print resolution. (See Printing for Windows
Faxing for Macintosh in the Software User's Guide on the CD-ROM.)

or Printing and Faxing for Macintosh in the Software

).

®

feature.

®

or Printing and

B

Copying Difficulties

Difficulty Suggestions

Vertical black lines or streaks
appear in copies.

Copies are blank. Make sure you are loading the document properly. (See Loading documents

Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the

Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean scanner glass and white plastic above it. (See
Cleaning the scanner glass on page 91.)

on page 21.)

document and try again.

77

Scanning Difficulties

Difficulty Suggestions

TWAIN/WIA errors appear when
starting to scan.

OCR does not work. Try increasing the scanner resolution.

Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.

Software Difficulties

Difficulty Suggestions

Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

and reinstall the software.

‘Device Busy’ Make sure the machine is not showing an error message on the LCD.

Cannot print images from
FaceFilter Studio.

To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.

Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned On and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.

PhotoCapture Center® Difficulties

Difficulty Suggestions

Removable Disk does not work
properly.

Cannot access Removable Disk
from Desktop icon.

Part of my photo is missing when
printed.

1 Have you installed the Windows

1) Unplug the USB cable.

2) Install the Windows

 Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup

 Download the latest service pack from the Microsoft Web site.

3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.

2 Take out the memory card or USB Flash memory drive and put it back in

again.

3 If you have tried ‘Eject’ from within Windows

USB Flash memory drive before you continue.

4 If an error message appears when you try to eject the memory card or USB

Flash memory drive, it means the card is being accessed. Wait a while and
then try again.

5 If all of the above do not work, turn off your PC and machine, and then turn

them on again. (You will have to unplug the power cord of the machine to turn
it off.)

Make sure that you have correctly inserted the memory card or USB Flash
memory drive.

Make sure that Borderless Printing and Cropping are turned off. (See Borderless

printing on page 52, and Cropping on page 52.)

Guide.)

®

2000 update? If not, do the following:

®

2000 update using one of the following methods.

®

, take out the memory card or

78

Troubleshooting and Routine Maintenance

Network Difficulties

Difficulty Suggestions

Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list (see Printing Reports on page 25) and check the
current Network settings printed in this list. Reconnect the LAN cable to the hub to
verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows LAN Active for 2 seconds.

(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide on the CD-ROM for more information.)

The network scanning feature does
not work.

(Windows
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.

For Windows
Software User’s Guide on the CD

For Windows
(http://solutions.brother.com

®

users only) Firewall settings on your PC may be rejecting the

®

XP SP2 and Windows Vista® users, see Firewall settings in the

-ROM.

®

XP SP1 user’s, please visit the Brother Solutions Center.

)

Your computer cannot find your
machine.

<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list of ControlCenter2.

®

<Windows
Firewall settings on your PC may be rejecting the necessary network connection.
(For details, see the suggestion above for ‘The network scanning feature does not
work.’)

<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.

users>

B

79

Error and Maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the problem and shows a message. The most
common error and maintenance messages are shown below.

You can correct most errors and clear routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com

Error Message Cause Action

B&W Print Only One or more of the color ink

cartridges have reached the end
of their life.
You can use the machine in
black & white mode for
approximately four weeks
depending on the number of
pages you print.
While this message appears on
the LCD, each operation works in
the following way:

 Printing

If you click Grayscale in the
Advanced tab of the printer

driver you can use the
machine as a black & white
printer.

 Copying

If the paper type is set to

Plain Paper or
Inkjet Paper you can

make copies in black & white.

.

Replace the ink cartridges. (See Replacing
the ink cartridges on page 87.)

80

If the paper type is set to

Other Glossy or
Brother BP71, the machine

will stop all print operations. If
you unplug the machine, or take
out the ink cartridge, you cannot
use the machine until you
change to a new ink cartridge.

Troubleshooting and Routine Maintenance

Error Message Cause Action

Cannot Detect You installed a new ink cartridge

too quickly and the machine did
not detect it.

If you are not using genuine
Brother Innobella™ ink the
machine may not detect the ink
cartridge.

An ink cartridge is not installed
properly.

Cannot Print
Replace Ink

Cover is Open The scanner cover is not closed

Data Remaining Print data is left in the machine's

One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations.

completely.

The ink cartridge cover is not
completely closed.

memory.

Take out the new ink cartridge and
re-install it slowly.

Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.

Take out the ink cartridge and re
slowly until it clicks. (See Replacing the ink
cartridges on page 87.)

Replace the ink cartridges. (See Replacing
the ink cartridges on page 87.)

Lift the scanner cover and then close it
again.

Firmly close the ink cartridge cover until it
clicks.

Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.

-install it

High Temperature The print head is too warm. Allow the machine to cool down.

Hub is Unusable. A Hub or USB Flash memory

drive with Hub has been
connected to the USB direct
interface.

Image Too Long. The proportions of your photo

are irregular so effects could not
be added.

Image Too Small. The size of your photo is too

small to trim.

Ink low One or more of the ink cartridges

are near the end of their life.

Low Temperature The print head is too cold. Allow the machine to warm up.

Media Error The memory card is either

corrupted, improperly formatted,
or there is a problem with the
memory card.

A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.

Choose a regularly proportioned image.

Choose a larger image.

Order a new ink cartridge. You can
continue printing until the LCD shows

Cannot Print. (See Ordering
accessories and supplies on page ii and
Replacing the ink cartridges on page 87.)

Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.

B

Media is Full. The memory card or USB Flash

memory drive you are using
already contains 999 files.

Your machine can only save to your
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.

81

Error Message Cause Action

No Cartridge An ink cartridge is not installed

properly.

No File The memory card or USB Flash

memory drive in the media drive
does not contain a .JPG file.

No Paper Fed The Photo Bypass Tray is in the

Photo printing position.

The machine is out of paper or
paper is not properly loaded in
the paper tray.

The Jam Clear Cover may not be
closed properly.

The paper is jammed in the
machine.

Take out the ink cartridge and re-install it
slowly until it clicks. (See Replacing the ink
cartridges on page 87.)

Put the correct memory card or USB Flash
memory drive into the slot again.

Verify that the Photo Bypass Tray is in the
Normal printing position. (See step d and
the Important note in Loading photo paper
on page 13.)

Do one of the following:

 Refill the paper in the paper tray, and

then press Black Start or Color Start.

 Remove the paper and load it again

and then press Black Start or
Color Start. (See Loading paper and

other print media on page 9.)

Open the jam clear cover and then close it.
Make sure the jam clear cover is closed
properly.

Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 85.

Out of Memory The machine's memory is full. Copy operation in progress

Press Stop/Exit and wait until the other
operations in progress finish and then try
again.

The memory card or USB Flash
memory drive you are using does
not have enough free space to

Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.

scan the document.

Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of

the machine) and pull out the jammed
paper by following the steps in Printer jam
or paper jam on page 85. Make sure the
paper length guide is set to the paper side.

82

Troubleshooting and Routine Maintenance

Error Message Cause Action

Unable to Clean XX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

(If the LCD shows error
number 46, see the error
message

Unable to Clean 46
Unable to Init. 46
Unable to Print 46

in this table.)

Unable to Clean 46

Unable to Init. 46

Unable to Print 46

The machine has a mechanical
problem.

–OR–

A foreign object such as a
paperclip or ripped paper is in the
machine.

The ink absorber box or flushing
box is full. These components
are periodic maintenance items
that may require replacement
after a period of time to ensure
optimum performance from your
Brother machine. The need to
replace these items and the time
period before replacement is
dependent on the number of
purges and flushes required to
clean the ink system. These
boxes acquire amounts of ink
during the different purging and
flushing operations. The number
of times a machine purges and
flushes for cleaning varies
depending on different
situations. For example,
frequently powering the machine
on and off will cause numerous
cleaning cycles since the
machine automatically cleans
upon power up. The use of
generic inks may cause frequent
cleanings because generic inks
could cause poor print quality
which is resolved by cleaning.
The more cleaning the machine
requires the faster these boxes
will fill up.

Open the scanner cover and remove any
foreign objects and paper scraps inside the
machine. If the error message continues,
disconnect the machine from the power for
several minutes, and then reconnect it.

The ink absorber box or flushing box will
need to be replaced. Contact Brother
Customer Service or a Brother Authorized
Service Center to have your machine
serviced. (See Brother numbers
on page i.)

Other reasons for cleaning are:

1 Machine automatically cleans after

clearing a printer jam.

2 Machine automatically cleans after

sitting idle for more than 45 days
(infrequent use).

B

Note

Repairs resulting from the
use of non-genuine supplies
may not be covered under
the stated product warranty.

83

Error Message Cause Action

Unusable Device

Disconnect device from
front connector &

A broken device has been
connected to the USB direct
interface.

Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.

turn machine off &
then on

Unusable Device

Please Disconnect
USB Device.

A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.

Unplug the device from the USB direct
interface.

(For more information, visit us at
http://solutions.brother.com

)

Wrong Paper Size Paper is not the correct size. Check that the machine's Paper Size

setting matches the size of paper in the
tray. (See Paper Size on page 23.)

84

Troubleshooting and Routine Maintenance

Error animation B

Error animations automatically display step­by-step instructions when paper gets
jammed. You can read the steps at your own
pace by pressing c to see the next step and d
to go backward. If you do not press a key,
after 1 minute the animation starts running
automatically again.

Note

You can press d, c or OK to pause the
auto-animation and go back to step-by­step mode.

Printer jam or paper jam B

Take out the jammed paper depending on
where it is jammed in the machine.

a If the paper support flap is open, close it,

and then close the paper support. Pull
the paper tray completely out of the
machine.

b Pull out the jammed paper (1) and press

Stop/Exit.

1

c Reset the machine by lifting the scanner

cover from the front of the machine and
then closing it.

 If you cannot remove the jammed

paper from the front side, or the error
message still appears on the LCD
after you remove the jammed paper,
please go to the next step.

B

85

d Open the Jam Clear Cover (1) at the

back of the machine. Pull the jammed
paper out of the machine.

1

f Lift the scanner cover (1) from the front

side of the machine until it locks
securely in the open position.
Make sure that there is no jammed
paper left inside the machine.

1

IMPORTANT

• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.

e Close the Jam Clear Cover.

Make sure the cover is closed properly.

• If the print head is at the right corner like
the illustration, you cannot move the print
head. Hold down Stop/Exit until the print
head moves to the middle. Then unplug
the machine from the power source, and
take out the paper.

• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.

86

Troubleshooting and Routine Maintenance

g Lift the scanner cover to release the

lock ( ). Gently push the scanner cover
support down ( ) and close the
scanner cover ( ) using both hands.

1

2

3

h Push the paper tray firmly back into the

machine.

i While holding the paper tray in place,

pull out the paper support ( ) until it
clicks, and then unfold the paper
support flap ( ).

Routine maintenance B

Replacing the ink cartridges B

Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.

The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.

Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.

IMPORTANT

2

1

Make sure you pull out the paper
support until it clicks.

IMPORTANT

DO NOT use the paper support flap for
Legal size paper.

Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.

a Open the ink cartridge cover.

If one or more ink cartridges have
reached the end of their life, the LCD
shows B&W Print Only or
Cannot Print.

B

87

b Press down the ink release lever and

take out the ink cartridge for the color
shown on the LCD.

d Turn the green knob on the protective

yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).

1

c Open the new ink cartridge bag for the

color shown on the LCD, and then take
out the ink cartridge.

e Each color has its own correct position.

Insert the ink cartridge in the direction of
the arrow on the label.

88