Brother DCP-395CN User Guide

USER’S GUIDE

DCP-395CN

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-395CN

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade (for

Windows

only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

Note

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Standard <black>

Ink Cartridge <cyan> (blue)

Ink Cartridge <magenta> (red)

Ink Cartridge <yellow>

LC61BK (Prints approx. 450 pages)

LC61C (Prints approx. 325 pages)

LC61M (Prints approx. 325 pages)

LC61Y (Prints approx. 325 pages)

Ultra Premium Glossy Finish Photo Paper

(Letter size / 20 sheets) BP71GLTR

(4"×6" size / 20 sheets) BP71GP

Matte Finish Inkjet Paper

(Letter size / 25 sheets) P60ML (USA only)

Plain finish Inkjet Paper

(Letter size / 100 sheets) BP60PL100 (USA only)

User's Guide LX1450001 (English for USA and Canada)

For more information about the replacement consumables, visit us at www.brother.com/pageyield.

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:

 This limited warranty (“warranty”) is given

only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

 If you purchased a product from someone

other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

 This Product includes a Machine and

Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper.

 Except as otherwise provided herein,

Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

 This warranty applies only to products

purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

 Machines: one year from the original

purchase date.

 Accompanying Consumable and

Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including but not limited to damage resulting from

use of non Brother Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole

if you first reported the problem

-brand parts and

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother’s Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within two business days, with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to

the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother.

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

 This Limited Warranty is the only warranty

that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

 This warranty gives you certain rights and

you may also have other rights that may vary from state to state.

 This Limited Warranty (and Brother’s

obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this Product.

Retain your original

BROTHER MULTIFUNCTION CENTER / FAX MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada. This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty. BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.

Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-BROTHER.

Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.

Section I General

1 General Information 2

Using the documentation ....................................................................................... 2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide and Network User’s Guide ........................2

Viewing Documentation................................................................................... 2

Accessing Brother Support (Windows

Control panel overview ..........................................................................................6

LCD screen......................................................................................................7

Basic Operations ............................................................................................. 8

Status LED indications .................................................................................... 8

2 Loading paper and documents 9

Loading paper and other print media.....................................................................9

Loading envelopes and postcards.................................................................11

Loading photo paper......................................................................................13

Removing small printouts from the machine .................................................15

Printable area ................................................................................................16

Acceptable paper and other print media..............................................................17

Recommended print media ...........................................................................17

Handling and using print media.....................................................................18

Choosing the right print media.......................................................................19

Loading documents ............................................................................................. 21

Using the scanner glass ................................................................................ 21

Scannable area .............................................................................................22

)................................................................ 5

3 General setup 23

Paper settings......................................................................................................23

Paper Type....................................................................................................23

Paper Size.....................................................................................................23

Sleep Mode ......................................................................................................... 24

LCD screen.......................................................................................................... 24

Changing LCD language ...............................................................................24

LCD Contrast................................................................................................. 24

Setting the backlight brightness..................................................................... 25

Setting the Dim Timer for the backlight ........................................................25

Printing Reports................................................................................................... 25

How to print a report ......................................................................................25

vii

Section II Copy

4 Making copies 28

How to copy .........................................................................................................28

Making a single copy .....................................................................................28

Making multiple copies ..................................................................................28

Stop copying .................................................................................................. 28

Copy options ........................................................................................................28

Changing copy quality ...................................................................................29

Enlarging or reducing the image copied ........................................................30

Making N in 1 copies or a poster (Page Layout) ...........................................30

Adjusting Brightness and Contrast ...............................................................32

Ink Save Mode............................................................................................... 32

Paper options ................................................................................................33

Book Copy .....................................................................................................33

Watermark Copy............................................................................................34

Setting your changes as the new default.......................................................35

Restoring all settings to the factory settings ..................................................35

Section III Direct Printing

5 PhotoCapture Center®: Printing photos from a memory card or

USB Flash memory drive 38

PhotoCapture Center® Operations ...................................................................... 38

Printing from a memory card or USB Flash memory drive without a PC.......38

Scanning to a memory card or USB Flash memory drive without a PC ........38

Using PhotoCapture Center

Using a memory card or USB Flash memory drive ....................................... 38

Memory cards or a USB Flash memory drive folder structure....................... 39

Getting started ..................................................................................................... 40

Entering PhotoCapture mode ........................................................................ 41

Print Images.........................................................................................................41

View Photos...................................................................................................41

Print Index (Thumbnails) ...............................................................................42

Printing Photos ..............................................................................................42

Enhance Photos ............................................................................................43

Search by Date ..............................................................................................46

Print All Photos .............................................................................................. 47

Slide Show.....................................................................................................47

Trimming........................................................................................................48

DPOF printing ................................................................................................48

from your computer ........................................38

viii

PhotoCapture Center® print settings ................................................................... 49

Print Quality ...................................................................................................50

Paper options ................................................................................................50

Adjusting Brightness, Contrast and Color......................................................51

Cropping........................................................................................................52

Borderless printing......................................................................................... 52

Print Date....................................................................................................... 52

Setting your changes as the new default.......................................................53

Restoring all settings to the factory settings .................................................. 53

Scan to a memory card or USB Flash memory drive .......................................... 53

Entering Scan mode ...................................................................................... 53

How to scan to a memory card or USB Flash memory drive......................... 54

Auto Crop ...................................................................................................... 55

How to set new default ..................................................................................56

How to reset to the factory settings ...............................................................56

Understanding the Error Messages.....................................................................56

6 Printing photos from a camera 57

Printing photos directly from a PictBridge camera...............................................57

PictBridge requirements ................................................................................57

Setting your digital camera ............................................................................ 57

Printing Images..............................................................................................58

DPOF printing................................................................................................58

Printing photos directly from a digital camera (without PictBridge)......................59

Printing Images..............................................................................................59

Understanding the Error Messages.....................................................................60

Section IV Software

7 Software and Network features 62

Section V Appendixes

A Safety and Legal 64

Choosing a location .............................................................................................64

To use the machine safely................................................................................... 65

Important safety instructions.......................................................................... 69

Federal Communications Commission (FCC) Declaration of Conformity

(USA only) .................................................................................................70

Industry Canada Compliance Statement (Canada only) ...............................71

LAN connection .............................................................................................71

International ENERGY STAR

Legal limitations for copying ................................................................................ 73

Trademarks..........................................................................................................74

Qualification Statement................................ 72

B Troubleshooting and Routine Maintenance 75

Troubleshooting ..................................................................................................75

If you are having difficulty with your machine ................................................ 75

Error and Maintenance messages.......................................................................80

Error animation ..............................................................................................85

Printer jam or paper jam ................................................................................85

Routine maintenance...........................................................................................87

Replacing the ink cartridges .......................................................................... 87

Cleaning the outside of the machine .............................................................90

Cleaning the scanner glass ...........................................................................91

Cleaning the machine’s printer platen ........................................................... 91

Cleaning the paper pick-up rollers .................................................................92

Cleaning the print head .................................................................................92

Checking the print quality ..............................................................................93

Checking the print alignment .........................................................................94

Checking the ink volume ...............................................................................94

Machine Information ............................................................................................95

Checking the serial number ........................................................................... 95

Reset functions ..............................................................................................95

How to reset the machine ..............................................................................95

Packing and shipping the machine......................................................................96

C Menu and Features 98

On-screen programming......................................................................................98

Menu table.....................................................................................................98

Memory storage............................................................................................. 98

Mode and menu keys ..........................................................................................98

Menu table.....................................................................................................99

D Specifications 110

General ..............................................................................................................110

Print media.........................................................................................................112

Copy .................................................................................................................. 113

PhotoCapture Center

PictBridge .......................................................................................................... 116

Scanner .............................................................................................................117

Printer ................................................................................................................118

Interfaces ........................................................................................................... 119

Computer requirements .....................................................................................120

Consumable items ............................................................................................. 121

Network (LAN) ...................................................................................................122

.......................................................................................114

E Glossary 123

FIndex 124

Section I

General I

General Information 2 Loading paper and documents 9 General setup 23

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control panel.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier New

Text in Courier New font identifies messages on the LCD of the machine.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide.

WARNING

Warnings tell you what to do to prevent possible personal injury.

CAUTION

Cautions specify procedures you must follow or avoid to prevent possible minor injuries.

IMPORTANT

IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.

Viewing Documentation 1

Viewing Documentation (Windows

To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose

User’s Guides in HTML format.

) 1

General Information

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

Note

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

e Click the documentation you want to

read.

 HTML documents: Software

User’s Guide and Network User’s Guide in HTML format.

This format is recommended for viewing on your computer.

 PDF documents: User’s Guide for

stand-alone operations, Software

User’s Guide and Network User’s Guide in PDF format.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

How to find Scanning instructions 1

d Click Documentation.

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

(For Windows Windows

 ControlCenter3

(For Windows Windows

 Network Scanning

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides

 The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.

2000 Professional/

XP and Windows Vista®)

2000 Professional/

XP and Windows Vista®)

Chapter 1

Viewing Documentation (Macintosh)

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

(Mac OS X 10.3.9 - 10.5.x)

 ControlCenter2

(Mac OS X 10.3.9 - 10.5.x)

 Network Scanning

(Mac OS X 10.3.9 - 10.5.x)

Presto! PageManager User’s Guide

 The complete Presto! PageManager

User's Guide can be viewed from the Help selection in the Presto! PageManager application.

c Double-click your language folder. d Double-click top.html to view the

Software User’s Guide and Network User’s Guide in HTML format.

e Click the documentation you want to

read.

 Software User’s Guide

 Network User’s Guide

General Information

Accessing Brother Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother Creative Center.

 To return to the Top Menu, click Back or If

you are finished, click Exit.

)

 To access our web site

(http://www.brother.com Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com click Brother Solutions Center.

 To visit our web site for original/genuine

Brother Supplies (http://www.brother.com/original/ Supplies Information.

), click Brother

) for

), click

Chapter 1

100 %

Enl ar ge/ Red uc e

Pla in Pa per

Pap er

ype

Rat io :

Mem.

Control panel overview 1

Quality

Enlarge/Reduce

Ratio:

Paper

Type

Normal

100%

Plain Paper

Mem.

1 LCD (liquid crystal display)

Displays messages on the screen to help you set up and use your machine.

Also, you can adjust the angle of the LCD screen by lifting it.

2 Number of Copies

Use this key to make multiple copies.

3 Menu keys:

 d or c

Press to scroll backward or forward to a menu selection.

Also, press to choose options.

 a or b

Press to scroll through the menus and options.

 Clear/Back

Press to go back to the previous menu level.

 Menu

Lets you access the main menu to program the machine.

 OK

Lets you choose a setting.

134

4 Start keys:

 Color Start

Lets you start making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).

 Black Start

Lets you start making copies in black & white. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).

5 Stop/Exit

Stops an operation or exits from a menu.

6On/Off

You can turn the machine on and off. If you turn the machine off, it will still

periodically clean the print head to maintain print quality. To prolong print head life, provide the best ink cartridge economy, and maintain print quality, you should keep your machine connected to the power at all times.

General Information

Mem.

100%

Enlarge/Reduce

Plain Paper

Paper

ype

Ratio:

7Ink

Lets you clean the print head, check the print quality, and check the available ink volume.

8 Mode keys:

 Scan

Lets you access Scan mode.

 Photo Capture

Lets you access PhotoCapture Center mode.

9 Warning LED

Turns orange and blinks when the LCD displays an error or an important status message.

LCD screen 1

The LCD screen shows the mode the machine is in, the current settings, and the available ink volume.

Quality

Enlarge/Reduce

Ratio:

Paper

Type

1 Ink indicator

Lets you see the available ink volume.

2 Memory Status

Lets you see the available memory in the machine.

Normal

100%

Plain Paper

Mem.

Chapter 1

Network

Machine I nf o. Initial S et up

Print R ep or ts

General S et up

Paper Type Paper S iz e

Inkjet Pa pe r Letter

Mins

LCD Set ti ng s

Sleep M od e

Basic Operations 1

The following steps show how to change a setting in the machine. In this example the Paper Type setting is changed from Plain Paper to Inkjet Paper.

a Press Menu. b Press a or b to choose

General Setup.

General Setup

Network Print Reports

Machine Info. Initial Setup

Select & Press

Press OK.

c Press a or b to choose Paper Type. d Press d or c to choose Inkjet Paper.

Press OK. You can see the current setting on the LCD:

General Setup

Paper Type

Paper Size LCD Settings

Sleep Mode

Inkjet Paper

Letter

5 Mins

Select & Press OK

e Press Stop/Exit.

Status LED indications 1

The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the table.

LED DCP status Description

Ready The DCP is ready for

use.

Off

Cover open The cover is open. Close

the cover. (See Error

Orange

Cannot Print Replace the ink cartridge

Paper error Put paper in the tray or

Other messages

and Maintenance messages on page 80.)

with a new one. (See

Replacing the ink cartridges on page 87.)

clear the paper jam. Check the LCD message. (See Error

and Maintenance messages on page 80.)

Check the LCD message. (See Error

and Maintenance messages on page 80.)

Loading paper and documents 2

Loading paper and other print media

Note

To print on Photo (4" × 6") or Photo L (3.5" × 5") paper, you must use the photo bypass tray. (See Loading photo paper on page 13.)

a If the paper support flap is open, close it,

and then close the paper support. Pull the paper tray completely out of the machine.

c With both hands, gently press and slide

the paper side guides (1) and then the

paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.

b Lift the output paper tray cover (1).

Chapter 2

Note

When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.

e Gently put the paper into the paper tray

print side down and top edge in first. Check that the paper is flat in the tray.

IMPORTANT

Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

IMPORTANT

Always make sure that the paper is not curled.

f Gently adjust the paper side guides (1)

to fit the paper with both hands. Make sure the paper side guides touch the sides of the paper.

Loading paper and documents

g Close the output paper tray cover.

h Slowly push the paper tray completely

into the machine.

Loading envelopes and postcards 2

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

IMPORTANT

DO NOT use any of the following types of envelopes, as they will cause paper feed problems:

• That are of a baggy construction.

• That are embossed (have raised writing on them).

i While holding the paper tray in place,

pull out the paper support ( ) until it clicks, and then unfold the paper support flap ( ).

IMPORTANT

DO NOT use the paper support flap for Legal size paper.

• That have clasps or staples.

• That are pre-printed on the inside.

Glue 2 Double flap 2

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Chapter 2

How to load envelopes and postcards2

a Before loading, press the corners and

sides of envelopes or postcards to make them as flat as possible.

IMPORTANT

If envelopes or postcards are ‘doublefeeding,’ put one envelope or postcard in the paper tray at a time.

b Put envelopes or postcards in the paper

tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or postcards.

Loading paper and documents

If you have problems printing on envelopes with the flap on the short edge, try the following suggestions:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

c Adjust the size and margin in your

application.

Loading photo paper 2

Note

In Canada, the photo bypass tray is called the photo paper tray.

Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo (4" × 6") and Photo L (3.5" × 5") size paper. When you use the photo bypass tray, you do not have to take out the paper that is in the tray beneath it. (For the maximum number of photo cards you can load, see Paper weight, thickness and capacity on page 20.)

a Squeeze the blue photo bypass tray

release button (1) using your right index finger and thumb and push the photo bypass tray forward until it clicks into the photo printing position (2).

Photo Bypass Tray

Chapter 2

b Press and slide the paper side

guides (1) and paper length guide (2) to fit the paper size.

c Put the photo paper into the photo

bypass tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper. Check that the paper is flat in the tray.

d When you have finished printing photos

return the photo bypass tray to the Normal printing position. If you do not, you will get No Paper Fed errors when you use Letter or Legal size paper. Squeeze the blue photo bypass tray release button (1) using your right index finger and thumb and pull the photo bypass tray back until it clicks (2).

Note

• Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

• Always make sure that the paper is not curled or wrinkled.

Loading paper and documents

IMPORTANT

If you do not return the photo bypass tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper.

Photo Bypass Tray in the Normal printing position

Removing small printouts from the machine 2

When the machine ejects small paper onto the output paper tray cover you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

Photo Bypass Tray in the Photo printing position

Chapter 2

Printable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on.

(See Printing for Windows the CD-ROM.)

Cut Sheet Paper Envelopes

or Printing and Faxing for Macintosh in the Software User's Guide on

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Note

The Borderless feature is not available for envelopes.

Loading paper and documents

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use the Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and photo paper, be sure to choose the proper print media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu (See Paper Type on page 33).

Recommended print media 2

To get the best print quality, we suggest using Brother paper. (See table below.)

We recommend using ‘3M Transparency Film’ when you print on transparencies.

Brother paper

Paper Type Item

Letter Plain BP60PL100

(USA only)

Letter Glossy Photo BP71GLTR

Letter Inkjet (Matte) BP60ML (USA only)

4 × 6 in. Glossy Photo BP71GP

 When you print on Brother photo paper,

load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Chapter 2

Handling and using print media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the shiny side facing down.

 Avoid touching either side of

transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

Improper Setup

Paper capacity of the output paper tray cover

Up to 50 sheets of Letter, Legal or A4 20 lb

(80 g/m

 Transparencies and photo paper must be

) paper.

picked up from the output paper tray cover one page at a time to avoid smudging.

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped paper

1 0.08 in. (2 mm) or greater curl may

cause jams to occur.

• Extremely shiny or highly textured paper

• Paper that cannot be arranged uniformly when stacked

• Paper made with a short grain

+ 110 hidden pages

Brother DCP-395CN User Guide

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

Table of Contents

General Information 1

Using the documentation

Symbols and conventions used in the documentation 1

Accessing the Software User’s Guide and Network User’s Guide

Viewing Documentation 1

How to find Scanning instructions 1

Viewing Documentation (Macintosh)

How to find Scanning instructions 1

Control panel overview 1

LCD screen 1

Basic Operations 1

Status LED indications 1

Loading paper and documents 2

Loading paper and other print media

Loading envelopes and postcards 2

About envelopes 2

How to load envelopes and postcards2

If you have problems printing on envelopes with the flap on the short edge, try the following suggestions:

Loading photo paper 2

Removing small printouts from the machine 2

Printable area 2

Acceptable paper and other print media

Recommended print media 2

Handling and using print media 2

Paper capacity of the output paper tray cover