Please complete the following information for future
reference:
Model Number: DCP-395CN
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity
ii
Table of Contents
Section IGeneral
1General Information2
Using the documentation ....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................2
General Information2
Loading paper and documents9
General setup21
1
General Information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
button on the machine’s control
panel, on the computer screen.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
1
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
Accessing the
Software User’s Guide
and Network User’s
Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Printer,
Scanner and Network. When you are ready to
learn detailed information about these
operations, read Software User’s Guide and
Network User’s Guide.
1
WARNING
Warnings tell you what to do to prevent
possible personal injury.
CAUTION
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Viewing Documentation1
Viewing Documentation
(Windows
To view the documentation, from the Start
menu, point to Brother, DCP-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
®
)1
2
General Information
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows
Professional/Windows
Windows Vista
ControlCenter3
(For Windows
Professional/Windows
Windows Vista
Network Scanning
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
®
2000
®
)
®
2000
®
)
®
XP and
®
XP and
1
d Click Documentation.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
Chapter 1
Viewing Documentation
(Macintosh)
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
How to find Scanning instructions1
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(Mac OS X 10.3.9 - 10.5.x)
ControlCenter2
(Mac OS X 10.3.9 - 10.5.x)
Network Scanning
(Mac OS X 10.3.9 - 10.5.x)
Presto! PageManager User’s Guide
The complete Presto! PageManager
User's Guide can be viewed from the Help
selection in the Presto! PageManager
application.
c Double-click your language folder.
d Double-click top.html to view the
Software User’s Guide and Network
User’s Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide
Network User’s Guide
4
Accessing Brother
General Information
Support
(Windows
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Brother CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our web site
(http://www.brother.com
Home Page.
®
)1
), click Brother
1
For the latest news and product support
information (http://solutions.brother.com
click Brother Solutions Center.
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click Brother CreativeCenter.
To return to the Top Menu, click Back or if
you have finished, click Exit.
), click
),
)
5
Chapter 1
Mem .
100 %
Enl arg e/ Red uce
Pla in Pa per
Pap er
ype
Rat io:
Control panel overview1
56
01
Quality
Enlarge/Reduce
Ratio:
Paper
Type
Normal
100%
Plain Paper
Mem.
Mem.
9
78
134
1LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD
screen by lifting it.
2Number of Copies
Use this key to make multiple copies.
3Menu keys:
d or c
Press to scroll backward or forward to a
menu selection.
Also, press to choose options.
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to go back to the previous menu
level.
Menu
Lets you access the main menu to program
the machine.
OK
Lets you choose a setting.
2
4Start keys:
Colour Start
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scanning
setting in the ControlCenter software).
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
5 Stop/Exit
Stops an operation or exits from a menu.
6On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
7Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
6
General Information
Mem.
100%
Enlarge/Reduce
Plain Paper
Paper
ype
Ratio:
8Mode keys:
Scan
Lets you access Scan mode.
Photo Capture
Lets you access PhotoCapture Center™
mode.
9 Warning LED
Turns orange and blinks when the LCD
displays an error or an important status
message.
LCD display indications1
The LCD display shows the mode the
machine is in, the current settings, and the
available ink volume.
1
01
Quality
Enlarge/Reduce
Ratio:
Paper
Type
1Ink indicator
Lets you see the available ink volume.
2Memory Status
Lets you see the available memory in the
machine.
Normal
100%
Plain Paper
Mem.
Mem.
2
1
7
Chapter 1
Network
Machine I nf o.
Initial S et up
Print R ep or ts
General S et up
Paper
ype
Paper S iz e
Inkjet Pa pe r
A4
Mins
LCD Set ti ng s
Sleep M od e
Basic Operations1
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
a Press Menu.
b Press a or b to choose
General Setup.
General Setup
Network
Print Reports
Machine Info.
Initial Setup
MENU
Select & Press
OK
Press OK.
c Press a or b to choose Paper Type.
d Press d or c to choose Inkjet Paper.
Press OK.
You can see the current setting on the
LCD:
General Setup
Paper
Type
Paper Size
LCD Settings
Sleep Mode
MENU
Inkjet Paper
A4
5 Mins
Select & Press
OK
e Press Stop/Exit.
Warning LED indications1
The Warning LED (light emitting diode) is a
light that shows the status of the machine, as
shown in the table.
LEDDCP statusDescription
ReadyThe DCP is ready for
use.
Off
Cover openThe cover is open. Close
the cover. (See Error
Orange
Cannot PrintReplace the ink cartridge
Paper errorPut paper in the tray or
Other
messages
and Maintenance
messages on page 77.)
with a new one. (See
Replacing the ink
cartridges on page 82.)
clear the paper jam.
Check the LCD
message. (See Error
and Maintenance
messages on page 77.)
Check the LCD
message. (See Error
and Maintenance
messages on page 77.)
8
2
Loading paper and documents2
Loading paper and
other print media
Note
To print on Photo (10 × 15 cm) or Photo L
(89 × 127 mm) paper, you must use the
photo paper tray. (See Loading photo paper on page 13.)
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
c With both hands, gently press and slide
the paper side guides (1) and the paper
2
length guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
1
3
2
2
b Lift the output paper tray cover (1).
1
3
9
Chapter 2
Note
When you use Legal size paper, press
and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
1
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
IMPORTANT
Always make sure that the paper is not
curled.
f Gently adjust the paper side guides (1)
to fit the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
1
10
Loading paper and documents
g Close the output paper tray cover.
h Slowly push the paper tray completely
into the machine.
Loading envelopes and
postcards2
About envelopes2
Use envelopes that weigh between 80 to
2
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised
writing on them).
2
i While holding the paper tray in place,
pull out the paper support () until it
clicks, and then unfold the paper
support flap ().
2
1
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
• That have clasps or staples.
• That are pre-printed on the inside.
Glue 2
Double flap 2
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
11
Chapter 2
How to load envelopes and postcards2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are ‘doublefeeding,’ put one envelope or postcard in
the paper tray at a time.
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first. With both hands, gently press and
slide the paper side guides (1) and
paper length guide (2) to fit the size of
the envelopes or postcards.
1
2
12
Loading paper and documents
If you have problems printing on
envelopes with the flap on the short
edge, try the following suggestions:
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
Loading photo paper2
2
Use the photo paper tray which has been
assembled on the top of the output paper tray
cover to print on Photo (10 × 15 cm) and
Photo L (89 × 127 mm) size paper. When you
use the photo paper tray, you do not have to
take out the paper that is in the tray beneath
it.
2
a Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and push the photo
paper tray forward until it clicks into the
photo printing position (2).
1
c Adjust the size and margin in your
application.
2
3
3 Photo Paper Tray
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
2
13
Chapter 2
c Put the photo paper into the photo paper
tray and gently adjust the paper side
guides to the paper.
Make sure the paper side guides touch
the sides of the paper. Check that the
paper is flat in the tray.
Note
• Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
• Always make sure that the paper is not
curled.
d When you have finished printing photos
return the photo paper tray to the normal
printing position.
Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and pull the photo
paper tray back until it clicks (2).
Removing small printouts
from the machine2
When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.
1
2
14
Loading paper and documents
Printable area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows
the CD-ROM.)
Cut Sheet PaperEnvelopes
3
1
®
or Printing and Faxing for Macintosh in the Software User's Guide on
4
3
4
1
2
2
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet3mm3mm3mm3mm
Envelopes12 mm24 mm3 mm3 mm
2
Note
The Borderless feature is not available for envelopes.
15
Chapter 2
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use the Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu (See
Paper Type on page 31).
Recommended print media2
2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP71GA4
A4 Inkjet (Matte)BP60MA
10 × 15 cm GlossyBP71GP
When you print on Brother photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
16
Loading paper and documents
Handling and using print
media2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Improper Setup
Paper capacity of the output paper
tray cover
Up to 50 sheets of 20 lb Letter or 80 g/m2 A4
paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
2
2
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
12 mm or greater
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly
when stacked
For Photo 10×15cm paper and Photo L paper, use the photo paper tray. (See Loading photo paper on page 13.)
3
BP71 260 g/m2 paper is especially designed for Brother inkjet machines.
20
20
23
23
19
Chapter 2
Loading documents2
Using the scanner glass2
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Document Sizes Supported2
Length: Up to 297 mm
Width:Up to 215.9 mm
Weight:Up to 2 kg
How to load documents2
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
Scannable area2
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
3
1
4
2
Usage Document
Size
CopyLetter3 mm3 mm
A43 mm3 mm
ScanLetter3 mm3 mm
A43 mm3 mm
Top (1)
Bottom (2)
Left (3)
Right (4)
20
3
General setup3
Paper settings3
Paper Type3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Type.
d Press d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
e Press Stop/Exit.
Paper Size3
You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and
10 × 15 cm. When you load a different size of
paper in the machine, you will need to change
the paper size setting at the same time.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Size.
d Press d or c to choose A4, A5,
10x15cm, Letter or Legal.
Press OK.
e Press Stop/Exit.
3
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
21
Chapter 3
Sleep Mode3
You can choose how long the machine must
be idle (from 1 to 60 minutes) before it goes
into sleep mode. The timer will restart if any
operation is carried out on the machine.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Sleep Mode.
d Press d or c to choose 1Min, 2Mins,
3Mins, 5Mins, 10Mins, 30Mins or
60Mins which is the length of time the
machine is idle before entering sleep
mode.
Press OK.
LCD display3
Changing LCD language3
You can change the LCD language.
a Press Menu.
b Press a or b to choose
Initial Setup.
Press OK.
c Press a or b to choose
Local Language.
Press OK.
d Press a or b to choose your language.
Press OK.
e Press Stop/Exit.
e Press Stop/Exit.
LCD Contrast3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings .
Press OK.
d Press a or b to choose LCD Contrast .
e Press d or c to choose Light, Med or
Dark.
Press OK.
22
f Press Stop/Exit.
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