Brother DCP-375CW User Manual

USER’S GUIDE

DCP-375CW

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: DCP-375CW

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain

this User's Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-

line at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your

convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer. You can

download the latest software documents and utilities, read FAQs and troubleshooting tips, and

learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade (for

Windows

only).

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,

or American Express credit card, you can order accessories directly from Brother. (You can visit

us online for a complete selection of the Brother accessories and supplies that are available for

purchase.)

Note

In Canada only Visa and MasterCard are accepted.

For more information about the replacement consumables, visit us at www.brother.com/pageyield.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Standard <black>

LC61BK (Prints approx. 450 pages)

Ink Cartridge Standard <cyan> (blue)

LC61C (Prints approx. 325 pages)

Ink Cartridge Standard <magenta> (red)

LC61M (Prints approx. 325 pages)

Ink Cartridge Standard <yellow>

LC61Y (Prints approx. 325 pages)

Premium Plus Glossy Finish Photo Paper

(Letter size / 20 sheets)

(4"×6" size / 20 sheets)

BP71GLTR

BP71GP

Matte Finish Inkjet Paper

(Letter size / 25 sheets) BP60ML (USA only)

Plain Finish Inkjet Paper

(Letter size / 100 sheets) BP60PL100 (USA only)

User’s Guide LX1286001 (English for USA and Canada)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS

(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S

LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF

ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE

ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION

MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

Brother

One-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:



This limited warranty (“warranty”) is given

only to the original end-user/retail purchaser

(referred to in this warranty as “Original

Purchaser”) of the accompanying product,

consumables and accessories (collectively

referred to in this warranty as “this Product”).

 If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was used

(including but not limited to floor models or

refurbished product), prior to your

purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

 This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges,

cordless handset battery, refill ribbons,

therma PLUS paper and thermal paper.

 Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

 This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

 Machines: one year from the original

purchase date.

 Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1 Physical damage to this Product;

2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect

or accident (including but not limited to

transporting this Product without the proper

preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother

-brand parts and

Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser

Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted warranty

repair without authorization from Brother

and/or alteration/removal of the serial

number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-877-BROTHER (1-877-

276-8437) or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of your

dated bill of sale showing that this Product was

purchased within the U.S. For the name of

local Brother Authorized Service Center(s),

call 1-877-BROTHER (1-877-276-8437) or

visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and insurance

(if you desire). You are also responsible for

loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and

if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period, Brother

or its Authorized Service Center will repair or

replace the Machine and/or accompanying

Consumable and Accessory Items at no

charge to you for parts or labor. The decision

as to whether to repair or replace the Machine

and/or accompanying Consumable and

Accessory Items is made by Brother in its sole

discretion. Brother reserves the right to supply

a refurbished or remanufactured replacement

Brother

One-Year Limited Warranty and Replacement Service

(USA Only)

Machine and/or accompanying Consumable

and Accessory Items and use refurbished

parts provided such replacement products

conform to the manufacturer’s specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged for

any service and/or replacement parts/products

at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized by

Brother, and you have delivered the Machine

to an Authorized Service Center, the

Authorized Service Center will provide you

with a replacement Machine after receiving

one from Brother. If you are dealing directly

with Brother’s Express Exchange Service

Brother will send to you a replacement

Machine shipped for receipt within two

business days, with the understanding that

you will, after receipt of the replacement

Machine, supply the required proof of

purchase information, together with the

Machine that Brother agreed to replace. You

are then expected to pack the Machine that

Brother agreed to replace in the package from

the replacement Machine and return it to

Brother using the pre-paid freight bill supplied

by Brother in accordance with the instructions

provided by Brother. Since you will be in

possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold against

the credit card account number that you

provide until Brother receives your original

Product and determines that your original

Product is entitled to warranty coverage. Your

credit card will be charged up to the cost of a

new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired or

has not been sufficiently validated with a copy

of the proof of purchase (bill of sale). The

replacement Machine you receive (even if

refurbished or remanufactured) will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep the

replacement Machine that is sent to you and

your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product. Except

for the repair or replacement as described

above, Brother shall not be liable for any

direct, indirect, incidental or consequential

damages or specific relief. Because some

states do not allow the exclusion or limitation

of consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

 This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother’s obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

 This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

 This Limited Warranty (and Brother’s

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.

BROTHER MULTIFUNCTION CENTER / FAX MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International

Corporation (Canada) Ltd. (

“

Brother

”

), or its Authorized Service Centres, will repair or replace (at Brother's sole

discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies

only to products purchased and used in Canada.

This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print

cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper

feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect,

misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or

tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited

warranty ceases when this machine is rented, sold, or otherwise disposed of.

Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label

removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped

freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together

with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation

Manual for the proper packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner

packs or oil bottles on applicable models) during shipping or transport will cause severe

damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with

the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please

avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from

packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING,

WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW

CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized

Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty

or modify this warranty. The warranty states Brother's entire liability and your exclusive

remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this

MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or

punitive damages, including lost profits, arising from the use of or inability to use the product, even

if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do

not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other

rights which vary from Province to Province.

Warranty Service is available at Brother Authorized

Service Centres throughout Canada. For Technical

Assistance or for the name and location of your nearest

Authorized Service Centre call 1-877-BROTHER.

Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.

vii

Section I General

1 General Information 2

Using the documentation ....................................................................................... 2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide and Network User’s Guide ........................3

Viewing Documentation................................................................................... 3

Accessing Brother Support (Windows

)................................................................ 5

Control panel overview ..........................................................................................7

Warning LED indications ................................................................................. 8

2 Loading paper and documents 9

Loading paper and other print media.....................................................................9

Loading envelopes and postcards.................................................................11

Removing small printouts from the machine .................................................12

Printable area ................................................................................................13

Acceptable paper and other print media..............................................................14

Recommended print media ...........................................................................14

Handling and using print media.....................................................................15

Choosing the right print media.......................................................................16

Loading documents ............................................................................................. 18

Using the scanner glass ................................................................................ 18

Scannable area .............................................................................................19

3 General Setup 20

LCD display .........................................................................................................20

Changing LCD language ...............................................................................20

Improving the LCD contrast ........................................................................... 20

Sleep Mode ......................................................................................................... 20

Printing Reports................................................................................................... 21

How to print a report ......................................................................................21

viii

Section II Copy

4 Making copies 24

How to copy .........................................................................................................24

Making a single copy .....................................................................................24

Making multiple copies ..................................................................................24

Stop copying .................................................................................................. 24

Copy keys ............................................................................................................24

Changing copy quality ...................................................................................25

Enlarging or reducing the image copied ........................................................25

Making N in 1 copies or a poster (Page Layout) ...........................................26

Adjusting Brightness and Contrast ................................................................28

Paper options ................................................................................................29

Section III Direct Printing

5 PhotoCapture Center

: Printing photos from a memory card 32

PhotoCapture Center

Operations ...................................................................... 32

Printing from a memory card without a PC ................................................... 32

Scanning to a memory card without a PC ....................................................32

Using PhotoCapture Center

from your computer ........................................32

Using a memory card ....................................................................................32

Memory cards and folder structures ..............................................................33

Getting started ..................................................................................................... 33

How to print from a memory card ........................................................................34

Print Index (Thumbnails) ...............................................................................34

Printing Photos ..............................................................................................35

DPOF printing ................................................................................................36

PhotoCapture Center

print settings ................................................................... 37

Print quality....................................................................................................37

Paper Options................................................................................................37

Color Enhancement (True2Life

) ..................................................................38

Cropping ........................................................................................................40

Borderless printing.........................................................................................40

Print Date.......................................................................................................40

Scan to a memory card .......................................................................................41

Changing the image quality...........................................................................41

Changing the black & white file format ..........................................................42

Changing the color file format........................................................................42

Understanding the Error Messages .....................................................................42

Section IV Software

6 Software and Network features 44

Section V Appendixes

A Safety and Legal 46

Choosing a location .............................................................................................46

To use the machine safely................................................................................... 47

Important safety instructions.......................................................................... 50

Federal Communications Commission (FCC) Declaration of Conformity

(USA only) .................................................................................................52

Industry Canada Compliance Statement (Canada only) ...............................53

LAN connection .............................................................................................53

International ENERGY STAR

Qualification Statement................................ 53

Legal limitations for copying ................................................................................ 54

Trademarks..........................................................................................................55

B Troubleshooting and Routine Maintenance 56

Troubleshooting...................................................................................................56

If you are having difficulty with your machine ................................................ 56

Error and Routine Maintenance messages .........................................................61

Printer jam or paper jam................................................................................66

Routine maintenance...........................................................................................68

Replacing the ink cartridges ..........................................................................68

Cleaning the outside of the machine .............................................................70

Cleaning the scanner glass ...........................................................................71

Cleaning the machine’s printer platen ...........................................................71

Cleaning the paper pick-up rollers.................................................................72

Cleaning the print head .................................................................................72

Checking the print quality .............................................................................. 73

Checking the print alignment ......................................................................... 74

Checking the ink volume ...............................................................................74

Machine Information ............................................................................................ 75

Checking the serial number ........................................................................... 75

Reset ............................................................................................................. 75

How to reset ..................................................................................................75

Packing and shipping the machine......................................................................76

C Menu and Features 78

On-screen programming...................................................................................... 78

Menu table.....................................................................................................78

Memory storage ............................................................................................78

Menu keys ...........................................................................................................78

Menu Table..........................................................................................................80

D Specifications 91

General ................................................................................................................91

Print media...........................................................................................................92

Copy ....................................................................................................................93

PhotoCapture Center

.........................................................................................94

Scanner ...............................................................................................................95

Printer ..................................................................................................................96

Interfaces .............................................................................................................97

Computer requirements ....................................................................................... 98

Consumable items ...............................................................................................99

Network (LAN) ...................................................................................................100

Wireless one-push configuration .................................................................101

EIndex 102

Section I

General I

General Information 2

Loading paper and documents 9

General Setup 20

Using the

documentation

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

General Information 1

Bold Bold typeface identifies specific

keys on the machine’s control

panel.

Italics Italicized typeface emphasizes

an important point or refers you

to a related topic.

Courier

New

Text in Courier New font

identifies messages on the

LCD of the machine.

WARNING

Warnings tell you what to do to prevent

possible personal injury.

CAUTION

Cautions specify procedures you must

follow or avoid to prevent possible minor

injuries.

IMPORTANT

IMPORTANT describes procedures you

must follow or avoid to prevent possible

machine problems or damage to other

objects.

Electrical Hazard icons alert you to a

possible electrical shock.

Hot Surface icons warn you not to

touch machine parts that are hot.

Notes tell you how you should

respond to a situation that may arise

or give tips about how the current

operation works with other features.

General Information

Accessing the

Software User’s Guide

and Network User’s

Guide

This User’s Guide does not contain all the

information about the machine such as how

to use the advanced features of the Printer,

Scanner and Network. When you are ready to

learn detailed information about these

operations, read the Software User’s Guide

and Network User’s Guide that are on the

CD-ROM.

Viewing Documentation 1

Viewing Documentation

(Windows

) 1

To view the documentation, from the Start

menu, point to Brother, DCP-XXXX (where

XXXX is your model number) from the

programs group, and then choose User’s

Guides in HTML format.

If you have not installed the software, you can

find the documentation by following the

instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu

will appear.

Note

If this window does not appear, use

Windows

Explorer to run the start.exe

program from the root directory of the

Brother CD-ROM.

d Click Documentation.

e Click the documentation you want to

read.

 HTML documents:

Software User’s Guide and

Network User’s Guide in HTML

format.

This format is recommended for

viewing on your computer.

 PDF documents:

User’s Guide for stand-alone

operations and Software User’s

Guide and Network User’s Guide in

PDF format.

This format is recommended for

printing the manuals. Click to go to

the Brother Solution Center, where

you can view or download the PDF

documents. (Internet access and

PDF Reader software are required.)

Chapter 1

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User’s Guide

 Scanning

(Windows

2000 Professional/

Windows

XP and Windows Vista

)

 ControlCenter3

(Windows

2000 Professional/

Windows

XP and Windows Vista

)

 Network Scanning

(Windows

2000 Professional/

Windows

XP and Windows Vista

)

ScanSoft™ PaperPort™ 11SE with OCR

How-to-Guide

 The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be

viewed from the Help Selection in the

ScanSoft™ PaperPort™ 11SE

application.

How to find Network setup

instructions

Your machine can be connected to a wireless

or wired network. You can find basic setup

instructions in the Quick Setup Guide. If your

wireless access point supports

SecureEasySetup™, Wi-Fi Protected Setup

or AOSS™, follow the steps in the Quick

Setup Guide. For more information about

network setup please see the Network User's

Guide.

Viewing Documentation

(Macintosh)

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM

drive. The following window will appear.

b Double-click the Documentation icon.

c Double-click your language folder.

d Double-click top.html to view Software

User’s Guide and Network User’s

Guide in HTML format.

e Click the documentation you want to

read.

 Software User’s Guide

 Network User’s Guide

General Information

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User’s Guide

 Scanning

(Mac OS X 10.3.9 or greater)

 ControlCenter2

(Mac OS X 10.3.9 or greater)

 Network Scanning

(Mac OS X 10.3.9 or greater)

Presto! PageManager User’s Guide

 The complete Presto! PageManager

User’s Guide can be viewed from the Help

selection in the Presto! PageManager

application.

How to find Network setup

instructions

Your machine can be connected to a wireless

or wired network. You can find basic setup

instructions in the Quick Setup Guide. If your

wireless access point supports

SecureEasySetup™, Wi-Fi Protected Setup

or AOSS™, follow the steps in the Quick

Setup Guide. For more information about

network setup please see the Network User's

Guide.

Accessing Brother

Support (Windows

) 1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), Customer Service and Brother

Authorized Service Centers in Brother

numbers on page i and on the Brother

CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

 To access our web site

(http://www.brother.com

), click Brother

Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA

and Canada, click Support Information.

 To access the USA Brother online

shopping mall

(http://www.brothermall.com

) for

additional product and services

information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca

) for

additional product and services

information, click Shop Online (Canada).

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Supplies Information.

Chapter 1

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(http://www.brother.com/creativecenter/

)

for FREE photo projects and printable

downloads, click Brother

CreativeCenter.

 To return to the Top Menu, click Back or if

you are finished, click Exit.

General Information

Control panel overview 1

1 Copy keys:

Lets you temporarily change the copy settings

when in copy mode.

 Copy Options

You can quickly and easily select

temporary settings for copying.

 Enlarge/Reduce

Lets you enlarge or reduce copies

depending on the ratio you select.

 Copy Quality

Use this key to temporarily change the

quality of your copies.

 Number of Copies

Use this key to make multiple copies.

2 Menu keys:

 Menu

Lets you access the Menu to program your

settings in the machine.

 +a or -b

Press to scroll through the menus and

options.

 OK

Lets you choose and store your settings in

the machine.

3 Stop/Exit

Stops an operation or exits from a menu.

4 Start keys:

 Black Start

Lets you start making copies in black &

white. Also lets you start a scanning

operation (in color or black & white,

depending on the scanning setting in the

ControlCenter software).

 Color Start

Lets you start making copies in full color.

Also lets you start a scanning operation (in

color or black & white, depending on the

scanning setting in the ControlCenter

software).

5On/Off

You can turn the machine on and off.

If you turn the machine off, it will still

periodically clean the print head to maintain

print quality. To maintain print quality, prolong

print head life, and provide the best ink

cartridge economy, you should keep your

machine connected to the power at all times.

6Ink

Lets you clean the print head, check the print

quality, and check the available ink volume.

7 Scan

Lets you access Scan mode.

10 9 8 7 6 5

4321

100% Normal 01

Chapter 1

8 Photo Capture

Lets you access the PhotoCapture Center

mode.

9 LCD (liquid crystal display)

Displays messages on the screen to help you

set up and use your machine.

10 Warning LED

Blinks in orange when the LCD displays an

error or an important status message.

Warning LED indications 1

The Status LED (Light Emitting Diode) is a

light that shows the DCP status. The LCD

shows the current machine status when the

machine is idle.

LED DCP

status

Description

Off

Ready The DCP is ready for

use.

Orange

Cover

Open

The cover is open.

Close the cover. (See

Error and Routine

Maintenance messages

on page 61.)

Cannot

Replace the ink

cartridge with a new

one. (See Replacing the

ink cartridges

on page 68.)

Paper Error Put paper in the tray or

clear the paper jam.

Check the LCD

message. (See

Troubleshooting and

Routine Maintenance

on page 56.)

Other

Messages

Check the LCD

message. (See Error

and Routine

Maintenance messages

on page 61.)

100% Normal 01

Loading paper and

other print media

a Pull the paper tray (1) out of the

machine.

b Lift the output paper tray cover (1).

With both hands, gently press and slide

the paper side guides (1) and then the

paper length guide (2) to fit the paper size.

Make sure that the triangular marks (3)

on the paper side guides (1) and paper

length guide (2) line up with the marks

for the paper size you are using.

Note

When you use Legal size paper, press and

hold the universal guide release button (1)

as you slide out the front of the paper tray.

Loading paper and documents 2

Chapter 2

d Fan the stack of paper well to avoid

paper jams and misfeeds.

IMPORTANT

Always make sure that the paper is not

curled.

e Gently put the paper into the paper tray

print side down and top edge in first.

Check that the paper is flat in the tray.

IMPORTANT

Be careful that you do not push the paper

in too far; it may lift at the back of the tray

and cause feed problems.

f Gently adjust the paper side guides (1)

to fit the paper using both hands.

Make sure the paper side guides touch

the sides of the paper.

g Close the output paper tray cover.

h Slowly push the paper tray completely

into the machine.

Loading paper and documents

i While holding the paper tray in place,

pull out the paper support (1) until it

clicks and unfold the paper support

flap (2).

IMPORTANT

DO NOT use the paper support flap for

Legal size paper.

Loading envelopes and

postcards 2

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you

do a test print first before printing many

envelopes.

IMPORTANT

DO NOT use any of the following types of

envelopes, as they will cause paper feed

problems:

• If they are of a baggy construction.

• That are embossed (have raised

writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Occasionally you may experience paper

feed problems caused by the thickness,

size and flap shape of the envelopes you

are using.

Glue 2

Double flap 2

Chapter 2

Loading envelopes and postcards 2

a Before loading, press the corners and

sides of envelopes or postcards to make

them as flat as possible.

Note

If envelopes or postcards are

‘double-feeding’, put one envelope or

postcard in the paper tray at a time.

Put envelopes or postcards into the

paper tray with the address side down

and the leading edge in first as shown in

the illustration. With both hands, gently

press and slide the paper side guides (1)

and paper length guide (2) to fit the size

of the envelopes or postcards.

If you have problems printing on

envelopes with the flap on the short edge,

try the following:

a Open the envelope flap.

b Put the envelope into the paper tray with

the address side down and the flap

positioned as shown in the illustration.

c Adjust the size and margin in your

application.

Removing small printouts

from the machine 2

When the machine ejects small paper onto

the output paper tray cover you may not be

able to reach it. Make sure printing has

finished, and then pull the tray completely out

of the machine.

Loading paper and documents

Printable area 2

The printable area depends on the settings in the application you are using. The figures below

show the unprintable areas on cut sheet paper and envelopes. The machine can print in the

shaded areas of cut sheet paper only when the Borderless print feature is available and turned

on. (See Printing for Windows

or Printing and Faxing for Macintosh in the Software User’s Guide

on the CD-ROM.)

Note

The Borderless feature is not available for envelopes.

Cut Sheet Paper Envelopes

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Chapter 2

Acceptable paper and

other print media

The print quality can be affected by the type

of paper you use in the machine.

To get the best print quality for the settings

you have chosen, always set the Paper Type

to match the type of paper you load.

You can use plain paper, inkjet paper (coated

paper), glossy paper, transparencies and

envelopes.

We recommend testing various paper types

before buying large quantities.

For best results, use the Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and photo paper,

be sure to choose the proper print media

in the ‘Basic’ tab of the printer driver or in

the Paper Type setting of the machine’s

menu. (See Paper Type on page 29.)

 When you print on Brother Photo paper,

load one extra sheets of the same photo

paper in the paper tray. An extra sheet has

been included in the paper package for

this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to

prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the

surface may not be completely dry and

may stain your fingers.

Recommended print media 2

To get the best print quality, we suggest using

Brother paper. (See the table below.)

We recommend using ‘3M Transparency

Film’ when you print on transparencies.

Brother paper

Paper Type Item

Letter Plain BP60PL100

(USA only)

Letter Glossy Photo BP71GLTR

Letter Inkjet (Matte) BP60ML (USA only)

4 × 6 in. Glossy Photo BP71GP

Loading paper and documents

Handling and using print

media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and

away from moisture, direct sunlight and

heat.

 Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the

shiny side facing down.

 Avoid touching either side of

transparencies because they absorb

water and perspiration easily, and this

may cause decreased output quality.

Transparencies designed for laser

printers/copiers may stain your next

document. Use only transparencies

recommended for inkjet printing.

 You can only print on both sides of the

paper with PC printing using Windows

See Printing for Windows

in the Software

User’s Guide on the CD-ROM.

IMPORTANT

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or

irregularly shaped paper

1 This curve should not exceed

0.08 in. (2 mm).

• Extremely shiny or highly textured

paper

• Paper that cannot be arranged

uniformly when stacked

• Paper made with a short grain

Paper capacity of the output paper

tray cover

Up to 50 sheets of Letter, Legal or A4 20 lb

(80 g/m

) paper.

 Transparencies and photo paper must be

picked up from the output paper tray cover

one page at a time to avoid smudging.

Chapter 2

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Photo

Capture

Printer

Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes

Legal 8 1/2 × 14 in. (216 × 356 mm) Yes – Yes

Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes

JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes

A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes

A6 4.1 × 5.8 in. (105 × 148 mm) – – Yes

Cards Photo 4 × 6 in. (10 × 15 cm) Yes Yes Yes

Photo 2L 5 × 7 in. (13 × 18 cm) – Yes Yes

Index Card 5 × 8 in. (127 × 203 mm) – – Yes

Postcard 1 3.9 × 5.8 in. (100 × 148 mm) – – Yes

Postcard 2

(Double)

5.8 × 7.9 in. (148 × 200 mm) – – Yes

Envelopes C5 Envelope 6.4 × 9 in. (162 × 229 mm) – – Yes

DL Envelope 4.3 × 8.7 in. (110 × 220 mm) – – Yes

COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – Yes

Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – Yes

JE4 Envelope 4.1 × 9.3 in. (105 × 235 mm) – – Yes

Transparencies Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes – Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes – Yes

Legal 8 1/2 × 14 in. (216

× 356 mm) Yes – Yes

A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes

Loading paper and documents

Paper weight, thickness and capacity 2

Up to 100 sheets of plain paper 20 lb (80 g/m

BP71 69 lb (260 g/m

) paper is especially designed for Brother inkjet machines.

Paper Type Weight Thickness No. of

sheets

Cut

Sheet

Plain Paper

17 to 32 lb (64 to 120 g/m

)

3 to 6 mil (0.08 to 0.15 mm)

100

Inkjet Paper

17 to 53 lb (64 to 200 g/m

)

3 to 10 mil (0.08 to 0.25 mm) 20

Glossy Paper

Up to 58 lb (Up to 220 g/m

)

Up to 10 mil (Up to 0.25 mm)

Cards Photo 4"×6"

Up to 58 lb (Up to 220 g/m

)

Up to 10 mil (Up to 0.25 mm)

Index Card

Up to 32 lb (Up to 120 g/m

)

Up to 6 mil (Up to 0.15 mm) 30

Postcard

Up to 53 lb (Up to 200 g/m

)

Up to 10 mil (Up to 0.25 mm) 30

Envelopes

20 to 25 lb (75 to 95 g/m

)

Up to 20 mil (Up to 0.52 mm) 10

Transparencies – – 10

Chapter 2

Loading documents 2

You can make copies and scan from the

scanner glass.

Using the scanner glass 2

You can use the scanner glass to copy or

scan pages of a book or one page at a time.

Document Sizes Supported 2

How to load documents 2

a Lift the document cover.

b Using the document guidelines on the

left and top, place the document face

down in the upper left corner of the

scanner glass.

c Close the document cover.

IMPORTANT

If you are scanning a book or thick

document, DO NOT slam the cover or

press on it.

Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2 kg)

+ 88 hidden pages

Brother DCP-375CW User Manual

Brother numbers

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FAQs (frequently asked questions)

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Compilation and Publication Notice

Table of Contents

General Information 1

Viewing Documentation

Loading paper and documents 2

Loading documents 2