Brother DCP-165C User Guide

USER’S GUIDE

DCP-165C

Version A

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-165C

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade (for

Windows

only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

Note

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Standard <black>

Ink Cartridge <cyan> (blue)

Ink Cartridge <magenta> (red)

Ink Cartridge <yellow>

LC61BK (Prints approx. 450 pages)

LC61C (Prints approx. 325 pages)

LC61M (Prints approx. 325 pages)

LC61Y (Prints approx. 325 pages)

Premium Plus Glossy Finish Photo Paper

(Letter size / 20 sheets)

(4"×6" size / 20 sheets)

BP71GLTR

BP71GP

Matte Finish Inkjet Paper

(Letter size / 25 sheets) BP60ML (USA only)

Plain Finish Inkjet Paper

(Letter size / 100 sheets) BP60PL100 (USA only)

User’s Guide LS6373001 (English for USA and Canada)

LS6373002 (French for Canada)

For more information about the replacement consumables, visit us at www.brother.com/pageyield.

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:

 This limited warranty (“warranty”) is given

only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

 If you purchased a product from someone

other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

 This Product includes a Machine and

Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper.

 Except as otherwise provided herein,

Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

 This warranty applies only to products

purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

 Machines: one year from the original

purchase date.

 Accompanying Consumable and

Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including but not limited to damage resulting from

use of non Brother Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole

if you first reported the problem

-brand parts and

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within two business days, with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your

’

original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother.

your original Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL

WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.



This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother you. It replaces all other agreements and understandings that you may have with Brother or its representatives.



This warranty gives you certain rights and you may also have other rights that may vary from state to state.



This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this Product.

’

s obligations to

Retain

BROTHER MULTIFUNCTION CENTER / FAX MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada. This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight

“

prepaid by the end-user/purchaser to a Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty. BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.

Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-BROTHER.

Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.

Brother” Authorized Service Centre, together with your

Section I General

1 General Information 2

Using the documentation ....................................................................................... 2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide ...................................................................2

Viewing Documentation................................................................................... 2

Accessing Brother Support (For Windows

Control panel overview ..........................................................................................6

Warning LED indications ................................................................................. 7

2 Loading documents and paper 8

Loading paper and other print media.....................................................................8

Loading envelopes and post cards................................................................10

Removing small printouts from the machine .................................................11

Printable area ................................................................................................12

Acceptable paper and other print media..............................................................13

Recommended print media ...........................................................................13

Handling and using print media.....................................................................14

Choosing the right print media.......................................................................15

Loading documents ............................................................................................. 17

Using the scanner glass ................................................................................ 17

Scannable area .............................................................................................18

) ......................................................... 5

3 General Setup 19

LCD display .........................................................................................................19

Changing LCD language ...............................................................................19

Improving the LCD contrast ........................................................................... 19

Sleep Mode ......................................................................................................... 19

Printing Reports................................................................................................... 20

How to print a report ......................................................................................20

vii

Section II Copy

4 Making copies 22

How to copy .........................................................................................................22

Making a single copy .....................................................................................22

Making multiple copies ..................................................................................22

Stop copying .................................................................................................. 22

Copy options ........................................................................................................22

Changing copy quality ...................................................................................23

Enlarging or reducing the image copied ........................................................23

Making N in 1 copies or a poster (Page Layout) ...........................................24

Adjusting Brightness and Contrast ................................................................26

Paper options ................................................................................................27

Section III Walk-up Photo Printing

5 PhotoCapture Center®: Printing photos from a memory card

or USB Flash memory drive 30

PhotoCapture Center® Operations ...................................................................... 30

Printing from a memory card or USB Flash memory drive without a PC.......30

Scanning to a memory card or USB Flash memory drive without a PC ........30

Using PhotoCapture Center

Using memory card or USB Flash memory drive ..........................................30

Memory cards or USB Flash memory drive folder structure..........................31

Getting started ..................................................................................................... 32

How to print from a memory card or a USB Flash memory drive ........................33

Print Index (Thumbnails) ...............................................................................33

Printing Photos ..............................................................................................34

DPOF printing ................................................................................................36

PhotoCapture Center

Print quality....................................................................................................37

Paper Options................................................................................................37

Color Enhancement (True2Life

Cropping ........................................................................................................40

Borderless printing.........................................................................................40

Print Date.......................................................................................................40

Scan to a memory card or USB Flash memory drive ..........................................41

Changing the image quality...........................................................................41

Changing the black & white file format ..........................................................42

Changing the color file format........................................................................42

Understanding the Error Messages .....................................................................42

print settings ................................................................... 37

from your computer ........................................30

) ..................................................................38

viii

6 Printing photos from a camera 43

Printing photos directly from a PictBridge camera...............................................43

PictBridge requirements ................................................................................43

Setting your digital camera ............................................................................ 43

Printing Images..............................................................................................44

DPOF printing................................................................................................44

Printing photos directly from a digital camera (without PictBridge)......................45

Printing Images..............................................................................................45

Understanding the Error Messages.....................................................................46

Section IV Software

7 Software features 48

Section V Appendixes

A Safety and Legal 50

Choosing a location .............................................................................................50

To use the machine safely................................................................................... 51

Important safety instructions.......................................................................... 54

Federal Communications Commission (FCC) Declaration of Conformity

(USA only) .................................................................................................56

Industry Canada Compliance Statement (Canada only) ...............................57

International ENERGY STAR

Legal limitations for copying ................................................................................ 58

Trademarks..........................................................................................................59

Compliance Statement ................................ 57

B Troubleshooting and Routine Maintenance 60

Troubleshooting ..................................................................................................60

If you are having difficulty with your machine ................................................ 60

Error and Maintenance messages.......................................................................64

Printer jam or paper jam................................................................................67

Routine maintenance...........................................................................................69

Replacing the ink cartridges ..........................................................................69

Cleaning the outside of the machine .............................................................72

Cleaning the scanner.....................................................................................72

Cleaning the machine’s printer platen ...........................................................73

Cleaning the paper pick-up roller................................................................... 73

Cleaning the print head .................................................................................74

Checking the print quality .............................................................................. 74

Checking the print alignment ......................................................................... 75

Checking the ink volume ...............................................................................76

Machine Information ............................................................................................ 76

Checking the serial number ........................................................................... 76

Packing and shipping the machine......................................................................77

C Menu and Features 79

On-screen programming......................................................................................79

Menu table.....................................................................................................79

Menu keys ...........................................................................................................79

Menu Table..........................................................................................................81

D Specifications 85

General ................................................................................................................85

Print media...........................................................................................................86

Copy ....................................................................................................................87

PhotoCapture Center

PictBridge ............................................................................................................89

Scanner ...............................................................................................................90

Printer ..................................................................................................................91

Interfaces .............................................................................................................92

Computer requirements ....................................................................................... 93

Consumable items ...............................................................................................94

.........................................................................................88

E Glossary 95

F Index 96

Section I

General I

General Information 2 Loading documents and paper 8 General Setup 19

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control panel.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier

New

Text in Courier New font identifies messages on the LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Electrical Hazard icons alert you to possible electrical shock.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Improper Setup icons alert you to devices and operations that are not compatible with the machine.

Accessing the

Software User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer and Scanner. When you are ready to learn detailed information about these operations, read the Software User’s Guide that is on the CD-ROM.

Viewing Documentation 1

Viewing Documentation (For Windows

To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where XXXX is your model number) from the programs group, and then select User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

) 1

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

b If the model name screen appears, click

your model name.

General Information

c If the language screen appears, click

your language. The CD-ROM main menu will appear.

Note

If this window does not appear, use

Windows program from the root directory of the Brother CD-ROM.

Explorer to run the start.exe

d Click Documentation to view the

Software User’s Guide in HTML

format.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning (For Windows

Professional/Windows

Windows Vista

)

 ControlCenter3 (For Windows

Professional/Windows

Windows Vista

)

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guide

 The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be viewed from the Help Selection in the ScanSoft™ PaperPort™ 11SE application.

2000

XP and

2000

e Click the documentation you want to

read.

 HTML documents: Software

User’s Guide in HTML format.

This format is recommended for viewing on your computer.

 PDF documents: User’s Guide for

stand-alone operations and Software User’s Guide in PDF format.

This format is recommended for printing the manuals. Click to go to the Brother Solution Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

Chapter 1

Viewing Documentation

(For Macintosh

a Turn on your Macintosh

Brother CD-ROM into your CD-ROM drive. The following window will appear.

) 1

. Insert the

b Double-click the Documentation icon.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

(For Mac OS

 ControlCenter2

(For Mac OS

Presto!

 The complete Presto!

User’s Guide can be viewed from the Help selection in the Presto!

application.

PageManager® User’s Guide

X 10.2.4 or greater)

PageManager®

c Double-click your language folder. d Double-click the top.html file to view the

Software User’s Guide in HTML format.

e Click the documentation you want to

read.

 Software User’s Guide: Software

User’s Guide in HTML format

General Information

Accessing Brother Support (For Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

) 1

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the main page, click Back or

if you have finished, click Exit.

)

 To access our web site

(www.brother.com Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (www.brothermall.com additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (www.brother.ca additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com click Brother Solutions Center.

 To visit our web site for original/genuine

Brother supplies (http://www.brother.com/original/ Supplies Information.

), click Brother Home

) for

), click

Chapter 1

Control panel overview 1

10 9

100% Normal 01

1 Copy keys:

Lets you temporarily change the copy settings when in copy mode.

 Copy Options

You can quickly and easily select temporary settings for copying.

 Enlarge/Reduce

Lets you enlarge or reduce copies depending on the ratio you select.

 Copy Quality

Use this key to temporarily change the quality of your copies.

 Number of Copies

Use this key to make multiple copies.

2 Menu keys:

 Menu

Lets you access the Menu to program your settings in the machine.

 +a or -b

Press to scroll through the menus and options.

 OK

Lets you choose and store your settings in the machine.

678

4 Start keys:

 Black Start

Lets you start making copies in black & white. Also lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software).

 Color Start

Lets you start making copies in full color. Also lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software).

5On/Off

You can turn the machine on and off. If you turn the machine off, it will still

periodically clean the print head to maintain print quality.

6Ink

Lets you clean the print head, check the print quality, and check the available ink volume.

7 Scan

Lets you access Scan mode.

3 Stop/Exit

Stops an operation or exits from a menu.

8 Photo Capture

Lets you access the PhotoCapture Center mode.

General Information

9 LCD (liquid crystal display)

Displays messages on the screen to help you set up and use your machine.

10 Warning LED

Blinks in orange when the LCD displays an error or an important status message.

Warning LED indications 1

The status LED (Light Emitting Diode) is a light that shows the DCP status. The LCD shows the current machine status when the machine is idle.

LED DCP

status

Ready The DCP is ready for

Off

Cover open The cover is open.

Orange

100% Normal 01

Description

use.

Close the cover. (See

Error and Maintenance messages on page 64.)

Cannot print

Replace the ink cartridge with a new one. (See Replacing the ink cartridges on page 69.)

Paper error Put paper in the tray or

clear the paper jam. Check the LCD message. (See

Troubleshooting and Routine Maintenance

on page 60.)

Other messages

Check the LCD message. (See

Troubleshooting and Routine Maintenance

on page 60.)

Loading documents and paper 2

Loading paper and other print media

a If the paper support flap is open, close it,

and then close the paper support. Pull the paper tray completely out of the machine.

b Lift the output paper tray cover (1).

c With both hands, gently press and slide

the paper side guides (1) and then the

paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.

Loading documents and paper

Note

When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

e Gently put the paper into the paper tray

print side down and top edge in first. Check that the paper is flat in the tray.

f Gently adjust the paper side guides (1)

to fit the paper with both hands. Make sure the paper side guides touch the sides of the paper.

Note

Always make sure that the paper is not curled.

Note

Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

Chapter 2

g Close the paper tray cover.

h Slowly push the paper tray completely

into the machine.

Loading envelopes and post cards 2

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

(75 to 95 g/m2).

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

CAUTION

DO NOT use any of the following types of envelopes, as they will cause paper feed problems:

• If they are of a baggy construction.

• That are embossed (have raised writing on them).

i While holding the paper tray in place,

pull out the paper support (1) until it clicks and unfold the paper support flap (2).

Note

Do not use the paper support flap for Legal paper.

• That have clasps or staples.

• That are pre-printed on the inside.

Glue 2

Double flap 2

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Loading documents and paper

How to load envelopes and post cards 2

a Before loading, press the corners and

sides of envelopes or post cards to make them as flat as possible.

Note

If envelopes or post cards are ‘doublefeeding’, put one envelope or postcard in the paper tray at a time.

If you have problems when printing on envelopes, try the following suggestions:

a Open the envelope flap. b Make sure the open flap is either to the

side of the envelope or to the back edge of the envelope when printing.

c Adjust the size and margin in your

application.

Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.

Removing small printouts from the machine 2

When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

Chapter 2

Printable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on.

Cut Sheet Paper Envelopes

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Note

The Borderless feature is not available for envelopes.

Loading documents and paper

Acceptable paper and other print media

The print quality can be affected by the type of paper you are using in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use the Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and photo paper, be sure to choose the proper print media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu.

Recommended print media 2

To get the best print quality, we suggest using Brother paper. (See table below.)

We recommend using ‘3M Transparency Film’ when you print on transparencies.

Brother paper

Paper Type Item

Letter Plain BP60PL (USA only)

Letter Glossy Photo BP71GLTR

Letter Inkjet (Matte) BP60ML (USA only)

4 × 6 in. Glossy Photo BP71GP

 When you print on Brother Photo paper,

load one extra sheets of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Chapter 2

Handling and using print media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 The coated side of photo paper is shiny.

Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.

 Avoid touching either side of

transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

 You can only print on both sides of the

paper with PC printing. See Printing for Windows

on the CD-ROM.

in the Software User’s Guide

Paper capacity of the output paper tray cover

Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper.

 Transparencies or photo paper must be

picked up from the output paper tray cover one page at a time to avoid smudging.

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped paper

Improper Setup

1 0.08 in. (2 mm) or greater

• Extremely shiny or highly textured paper

• Paper that cannot be arranged uniformly when stacked

• Paper made with a short grain.

Loading documents and paper

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Copy Photo

Capture

Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes

Legal 8 1/2 × 14 in. (216 × 356 mm) Yes – Yes

Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes

JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes

A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes

A6 4.1 × 5.8 in. (105 × 148 mm) – – Yes

Cards Photo 4 × 6 in. (10 × 15 cm) Yes Yes Yes

Photo 2L 5 × 7 in. (13 × 18 cm) – Yes Yes

Index Card 5 × 8 in. (127 × 203 mm) – – Yes

Post Card 1

Post Card 2 (Double)

Envelopes C5

Envelope

3.9 × 5.8 in. (100 × 148 mm) – – Yes

5.8 × 7.9 in. (148 × 200 mm) – – Yes

6.4 × 9 in. (162 × 229 mm) – – Yes

Printer

Transparencies

DL Envelope

COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – Yes

Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – Yes

JE4 Envelope

Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes – Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes – Yes

4.3 × 8.7 in. (110 × 220 mm) – – Yes

4.1 × 9.3 in. (105 × 235 mm) – – Yes

Chapter 2

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

Cut Sheet

Plain Paper

Inkjet Paper

Glossy Paper

Cards Photo 4"×6"

Index Card

Post Card

Envelopes

17 to 32 lb (64 to 120 g/m

17 to 53 lb (64 to 200 g/m

Up to 58 lb (Up to 220 g/m

Up to 32 lb (Up to 120 g/m

Up to 53 lb (Up to 200 g/m

20 to 25 lb (75 to 95 g/m

)

3 to 6 mil (0.08 to 0.15 mm)

3 to 10 mil (0.08 to 0.25 mm) 20

Up to 10 mil (Up to 0.25 mm)

)

Up to 10 mil (Up to 0.25 mm)

)

Up to 6 mil (Up to 0.15 mm) 30

)

Up to 10 mil (Up to 0.25 mm) 30

)

Up to 20 mil (Up to 0.52 mm) 10

Transparencies – – 10

Up to 100 sheets of plain paper 20 lb (80 g/m2).

BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.

100

Loading documents and paper

Loading documents 2

You can make copies and scan from the scanner glass.

Using the scanner glass 2

You can use the scanner glass to copy or scan pages of a book or one page at a time.

Document Sizes Supported 2

Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2 kg)

How to load documents 2

a Lift the document cover. b Using the document guidelines on the

left and top, place the document in the upper left hand corner with the document face down on the scanner glass.

c Close the document cover.

If you are scanning a book or thick document, DO NOT slam the cover or press on it.

CAUTION

Chapter 2

Scannable area 2

The scannable area depends on the settings in the application you are using. The figures below show unscannable areas.

Usage

Copy All paper

Scan All paper

Document Size

sizes

Top (1)

Bottom (2)

0.12 in. (3 mm)

Left (3)

Right (4)

0.12 in. (3 mm)

+ 82 hidden pages

Brother DCP-165C User Guide

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

Table of Contents

General Information 1

Using the documentation

Symbols and conventions used in the documentation 1

Viewing Documentation 1

How to find Scanning instructions 1

How to find Scanning instructions 1

Control panel overview 1

Warning LED indications 1

Loading documents and paper 2

Loading paper and other print media

Loading envelopes and post cards 2

About envelopes 2

Removing small printouts from the machine 2

Printable area 2

Acceptable paper and other print media

Recommended print media 2

Handling and using print media 2

Paper capacity of the output paper tray cover

Choosing the right print media 2

Paper type and size for each operation 2

Paper weight, thickness and capacity 2

Loading documents 2

Using the scanner glass 2

Document Sizes Supported 2

How to load documents 2

Scannable area 2