Brother DCP 1000 User Manual

DCP-1000

OWNER’S MANUAL

®

If You Need to Call Customer Service

Please complete the following information for future
reference:

Model Number: DCP-1000

Serial Number*:

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this Owner’s Manual with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.

©1996-2001 Brother Industries, Ltd.

Brother Numbers

IMPORTANT

For technical and operational assistance, you must call the country where you
purchased the machine. Calls must be made

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine.

If you can’t resolve a difficulty with your Brother Digital Copier/Printer using
this manual, call our fax-back system and follow the voice prompts to receive
faxed instructions about using the system and an index of fax-back subjects.

In USA:

In Canada:

1-800-521-2846

1-800-681-9838
1-514-685-5381 (in Montreal)

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Digital
Copier/Printer needs. You can download the latest software and utilities, read
FAQs and troubleshooting tips, and go to the “Solutions” section to learn how
to get the most from your Brother product.

from within

that country.

http://solutions.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA:

In Canada:

Dealers/Service Centers (USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada Only)

For service center addresses in Canada, call 1-800-853-6660.

1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)

1-800-853-6660 (voice)
1-514-685-4898 (fax)

1-514-685-6464 (voice) (in Montreal)

BROTHER NUMBERS

i

Ordering Accessories and Supplies

IMPORTANT

For technical and operational assistance, you must call the country where you
purchased the machine. Calls must be made

For best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover or American Express credit card, you can order
accessories directly from Brother. (In the USA, you can visit us online for a
complete selection of Brother accessories and supplies available for purchase.)

from within

that country.

In USA:

1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com

In Canada:

Description Item

Laser Fax Toner TN-250

Laser Fax Drum DR-250

Paper Support LE1931008

Power Protector for A/C Power and Phone Line
Surges and Voltage Spikes

Power Protector for A/C Power and Phone Line
Surges and Voltage Spikes (8 Outlets)

Owner’s Manual LE7008001

IEEE-1284 Bi-directional Parallel Cable F2A046-10

**

Multi-Function Link® Pro Suite is NOT available on floppy disks.

1-800-668-2768 (voice)

QPD120

FX 120

Product Registration (For USA Only)

To Complete Your DCP-1000 Registration On-Line:

1

Insert the MFL Pro Suite CD-ROM into your CD-ROM drive.

2

Click

On-Line Registration

to register your product from the main menu.

ORDERING ACCESSORIES AND SUPPLIES

ii

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY
TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER,
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY
OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to
change without notice.

Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the
publication.

NOTICE - DISCLAIMER OF WARRANTIES

iii

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.

This warranty is given only to the first
end-use purchaser of the
accompanying product (referred to in
this warranty as “this Product”).

What is covered:

you for the Warranty Period that there
are no defects in the materials,
workmanship or Year 2000 compliance
of this Product. The “Warranty Period”
is 1 year from the date you purchased
this product. The “Warranty Period” for
consumable items, such as Print
Heads, Toner, Drums, Ink Cartridges,
Print Cartridges, Refill Ribbons,
Therma PLUS Paper and Thermal
Paper, etc. is 90 days from the date of
purchase, or the rated life of the
Consumable item, whichever is shorter.

What is NOT covered:

VOID — that is, this Product has no
warranty — if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
abused or damaged, or, the
recommended monthly volume has
been exceeded, (5) non Brother®-
brand or non Brother approved parts,
supplies, power supplies or other
accessories have been used with this
Product, or (6) this Product has been
transported without the proper
preparation and packaging.

What to do if you think your Product
is defective:

Service Hotline at 1-800-284-4329, or if
you suspect a defect in materials or
workmanship in this Product, you can
report it to a Brother Authorized Service
Center. During the Warranty Period,
supply Brother’s representative with a
copy of your dated bill of sale showing
that this Product was purchased within
the United States. For the name of your
Brother Authorized Service Center, call
1-800-521-2846. After contacting the

Brother warrants to

This warranty is

Call our Customer

Brother Authorized Service Center, you
may be required to deliver or send the
Product properly packaged, freight
prepaid, to the Authorized Service
Center together with a photocopy of
your bill of sale.

What Brother will do:

Authorized Service Center) will
evaluate your report of a possible
defect to determine whether a defect
exists, and if it does exist, Brother (or its
Authorized Service Center) will repair or
(at Brother’s option) replace the
Product with a product that performs
the same functions and performs as
well as the original Product. Brother
reserves the right to supply refurbished
or remanufactured replacement parts
provided that the replacement parts
conform to the manufacturer’s
specifications for new products. The
repaired or replacement product will be
returned to you at no cost.

Exchange Service:

exchange is authorized, Brother will
exchange your non-working product
with a refurbished or remanufactured
product that conforms to the
manufacturer’s specifications for new
products. The refurbished or
remanufactured Product you receive
will be covered by the balance of the
limited warranty period remaining on
the original Product, plus an additional
thirty (30) days. You will keep the
replacement Product that is sent to you
and must return (or be billed up to the
cost of a new product) your original non­working product, which shall become
the property of Brother. You must call
Brother Customer Service and if the
representative cannot correct the
product’s malfunction over the
telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must
also provide a valid major credit card
number. Your credit card will be
charged up to the cost of a new Product
if: (i) you do not return your original
Product to Brother within five (5)
business days; (ii) the malfunctions of
your original Product are not covered by
the limited warranty;

Brother (or its

When an

FAX LIMITED WARRANTY

iv

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

(iii) the proper packaging instructions
are not followed and has caused
damage to the product; or (iv) the
warranty period on your original
Product has expired or has not been
sufficiently validated with a copy of the
proof of purchase (bill of sale). The
Brother Customer Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return air bill. Follow the
return instructions. You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale). Retain
your original accessory items and a
copy of the return air bill, signed by the
courier.

Limitations:

described above is your sole and
exclusive (that is, your only) remedy if
this Product is defective. Brother is not
responsible for damage to or loss of any
equipment, media, programs or data
related to the use of this Product.
Except for that repair or replacement,

Brother shall not be liable for any direct,
indirect, incidental or consequential
damages or specific relief. Because
some states do not allow the exclusion
or limitation of consequential or
incidental damages, the above
limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.

This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is the

the exclusive and only statement

Brother’s obligations to you. It replaces
all other agreements and under-

Repair or replacement as

final expression and

of

standings that you may have with
Brother or its representatives.

This Limited Warranty (and Brother’s
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.

Product Support:

service and technical support is
available for hardware operational
assistance at 1-800-284-4329. At any
time, free technical support in the form
of Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com).
Now you can visit us on-line
(www.brothermall.com), your complete
source for genuine Brother Accessories
and Supplies.

BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.

Model # _______________________
Serial # _______________________
Date of purchase: _______________
Store where purchased: __________
Location of store: ________________

Important:

keep all original packing materials, in
the event that you ship this product.

Toll-free customer

We recommend that you

FAX LIMITED WARRANTY

v

BROTHER DIGITAL COPIER/PRINTER MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this Copier/Printer free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner, and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the Copier/Printer in excess of the
specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the Copier/Printer must be delivered or shipped freight
prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together
with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the Copier/Printer and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.

No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the Copier/Printer to
operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of
this Copier/Printer shall be liable for any indirect, incidental, special, consequential,
exemplary, or punitive damages, including lost profits, arising from the use of or inability
to use the product, even if advised by the end user/purchaser of the possibility of such
damages. Since some Provinces do not allow the above limitation of liability, such
limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call
685-6464. Internet support: [e-mail] or
browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6

We’re at your side.

®

LIMITED WARRANTY(CANADA)

vi

Table of Contents

1

2

3

Getting to Know Your Digital Copier/Printer ............................. 1-1

Using This Manual ..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

DCP-1000 Control Panel Overview........................................... 1-2

Inserting Originals for Copying (and Scanning) ........................ 1-4

Using the ADF (Automatic Document Feeder)................... 1-4

Recommended Environment .......................................... 1-4

Setting the Special Media Lever.......................................... 1-5

Using the Scanner Glass...................................................... 1-5

Assembly .......................................................................................... 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Drum Unit Assembly

(with Toner Cartridge) .................................................... 2-3

Setting Up the DCP ............................................................. 2-5

Loading Paper...................................................................... 2-7

Acceptable Paper ................................................................. 2-7

Paper Capacity of Multi-purpose Sheet Feeder................... 2-8

On-Screen Programming ............................................................... 3-1

User-Friendly Programming ...................................................... 3-1

Menu Selection Table.......................................................... 3-1

Navigation Keys......................................................................... 3-2

Menu Table.......................................................................... 3-3

Key Operations Table................................................................. 3-4

4

Custom Settings............................................................................... 4-1

Custom Settings.......................................................................... 4-1

Toner Save........................................................................... 4-1

Setting the Beeper Volume.................................................. 4-1

Sleep Mode.......................................................................... 4-2

Setting the Print Density...................................................... 4-2

Using the Reports Key......................................................... 4-3

To Print a Report............................................................. 4-3

TABLE OF CONTENTS

vii

5

Making Copies................................................................................. 5-1

Using the Machine as a Copier................................................... 5-1

Making a Single Copy (Using the ADF)............................. 5-1

Making Multiple Copies (Using the ADF).......................... 5-2

Single or Multiple Copies

(Using the Scanner Glass)............................................... 5-2

Out of Memory Message ..................................................... 5-2

Temporary Copy Settings........................................................... 5-3

Copying Using Multiple Settings ........................................ 5-3

Using Enlarge or Reduce Keys ........................................... 5-4

Sorting Multiple Copies (Using the ADF) .......................... 5-5

Copy Mode (Type of Original)............................................ 5-5

Paper Size ............................................................................ 5-5

Copy Contrast...................................................................... 5-6

Using the Options Key ........................................................ 5-6

Special Copy Options (Using the ADF).............................. 5-6

Special Copy Options (Using the Scanner Glass) ............... 5-6

2 in 1 ............................................................................... 5-7

4 in 1 .............................................................................. 5-7

Poster............................................................................... 5-7

Paper Type........................................................................... 5-8

Changing Default Copy Settings................................................ 5-9

Copy Mode (Type of Original)............................................ 5-9

Copy Contrast.................................................................... 5-10

Paper Type......................................................................... 5-10

Paper Size .......................................................................... 5-10

viii

6

Using Brother DCP as a Printer .................................................... 6-1

Special Printing Features............................................................ 6-1

Windows® Printing.............................................................. 6-1

Bi-directional Parallel Interface........................................... 6-1

Printing from Your PC ............................................................... 6-1

Multi-purpose Sheet Feeder ................................................ 6-1

Two-Sided Printing (Manual Duplex)................................. 6-2

Loading Envelopes in Multi-purpose Sheet Feeder ............ 6-2

Paper Tray ........................................................................... 6-3

Simultaneous Printing/Copying ................................................. 6-3

Choosing Acceptable Paper........................................................ 6-4

Printer Operations....................................................................... 6-4

Reset Key............................................................................. 6-4

7

Printer Driver Settings (For Windows® Only)............................. 7-1

Using the Brother DCP-1000 Printer Driver.............................. 7-1

Features in the Printer Driver

(For Windows® Users Only)................................................ 7-1

Basic Tab.................................................................................... 7-2

Paper Size ............................................................................ 7-3

Multiple Page....................................................................... 7-3

Border Line.......................................................................... 7-3

Orientation........................................................................... 7-3

Copies.................................................................................. 7-3

Collate.................................................................................. 7-4

Media Type.......................................................................... 7-4

Advanced Tab ............................................................................ 7-5

Print Quality (*1)................................................................. 7-5

Resolution ....................................................................... 7-5

Toner Save ...................................................................... 7-5

Print Setting

(For Windows® 95/98/98SE/Me Users Only) ................ 7-6

Duplex Printing (*2)............................................................ 7-6

Manual Duplex................................................................ 7-6

Binding Offset................................................................. 7-6

Watermark (*3) ................................................................... 7-7

Print Watermark.............................................................. 7-7

In Background................................................................. 7-7

Watermark Text .............................................................. 7-8

Watermark Bitmap.......................................................... 7-8

Position ........................................................................... 7-8

Page Setting (*4) ................................................................ 7-9

Device Options (*5) ......................................................... 7-10

Quick Print Setup .............................................................. 7-11

Administrator

(For Windows® 95/98/98SE/Me Users Only)................... 7-11

Print Date & Time ............................................................. 7-12

Support ..................................................................................... 7-13

Brother Solutions Center ................................................... 7-13

Web Update ....................................................................... 7-13

Check Setting..................................................................... 7-13

TABLE OF CONTENTS

ix

8

Using the Windows®-Based Brother MFL-Pro Control Center

(For Windows® Only) ..................................................................... 8-1

Brother MFL Pro Control Center ............................................... 8-1

AutoLoad the Brother Control Center................................. 8-1

How to Turn Off AutoLoad................................................. 8-2

Using the Scan Key .................................................................... 8-2

Using the Control Panel Keys .................................................... 8-2

Scan Image .......................................................................... 8-3

Scan/OCR ............................................................................ 8-3

Scan to E-mail ..................................................................... 8-3

Brother Control Center Features ................................................ 8-4

Auto Configuration.............................................................. 8-4

Scanning Operations............................................................ 8-4

Copy Operations.................................................................. 8-5

Scanner Settings for Scan and Copy Buttons ...................... 8-5

Global Settings .................................................................... 8-5

Setting Up the Scanner Configurations ............................... 8-6

To Access the Scanner Configurations Screen.................... 8-6

Perform an Operation from the Control Center Screen....... 8-7

Scan to File ................................................................................ 8-7

Scanner Settings .................................................................. 8-7

Destination Folder ............................................................... 8-8

Scan to E-mail ............................................................................ 8-8

Scanner Settings .................................................................. 8-9

E-mail Application .............................................................. 8-9

File Attachments.................................................................. 8-9

Conversion Options ........................................................... 8-10

Format ........................................................................... 8-10

Show QuickSend Menu ................................................ 8-10

QuickSend List.............................................................. 8-10

Scan to Word Processor ........................................................... 8-11

Scanner Settings ................................................................ 8-11

Word Processor ................................................................. 8-12

User-Defined Button ................................................................ 8-13

Scanner Settings ................................................................ 8-13

Target Application............................................................. 8-13

Copy ......................................................................................... 8-14

Scanner Settings ................................................................ 8-14

Copy Settings..................................................................... 8-14

x

9

Using ScanSoft™ PaperPort® for Brother

and ScanSoft™ TextBridge®........................................................... 9-1

Using ScanSoft™ PaperPort® and TextBridge®......................... 9-1

Viewing Items ..................................................................... 9-2

Organizing Your Items in Folders....................................... 9-2

Links to Many Other Applications ...................................... 9-3

Using ScanSoft™ TextBridge® OCR

(Converting Image Text to Text You Can Edit) ............. 9-3

Importing Items from Other Applications........................... 9-3

Exporting Items in Other Formats....................................... 9-4

Exporting an Image File.................................................. 9-4

Accessing the Scanner......................................................... 9-4

Scanning an Image into Your PC ........................................ 9-5

Settings in the Scanner Window.......................................... 9-5

Image............................................................................... 9-5

Contrast ........................................................................... 9-6

Custom ............................................................................ 9-6

PreScanning an Image ......................................................... 9-7

10

11

Using Automatic E-Mail Printing................................................ 10-1

For Windows® 95, 98, 98SE, Me Only.................................... 10-1

Main Features .................................................................... 10-1

To Access the On-Line Documentation........................ 10-1

To Install Automatic E-mail Printing

(Optional Application) ............................................. 10-1

Using the Brother machine with a New Power Macintosh®

G3, G4 or iMac™/iBook ................................................................ 11-1

Set up Your USB Equipped Apple® Macintosh® G3,G4,

iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1..... 11-1

Using Brother Printer Driver with Your Apple® Macintosh

Using Brother TWAIN Scanner Driver with Your

Apple® Macintosh®............................................................... 11-3

Accessing the Scanner....................................................... 11-4

Scanning an Image into Your Macintosh G3, G4 or iMac

Settings in the Scanner Window........................................ 11-5

Image............................................................................. 11-5

Scanning Area............................................................... 11-6

Business Card Size........................................................ 11-6

Adjust Image................................................................. 11-7

PreScanning an Image ....................................................... 11-8

TABLE OF CONTENTS

®

...... 11-1

.... 11-4

xi

12

Important Information ................................................................. 12-1

Standard FCC Notices.............................................................. 12-1

Laser Safety................................................................... 12-1

FDA Regulations........................................................... 12-1

Federal Communications Commission (FCC)

Declaration of Conformity (For USA Only) ..................... 12-2

Important....................................................................... 12-2

Industry Canada Compliance Statement....................... 12-3

Important—About the Interface Cable ......................... 12-3

Warranty........................................................................ 12-3

International E

Important Safety Instructions ................................................... 12-4

Trademarks............................................................................... 12-6

NERGY STAR

®

Compliance Statement... 12-3

xii

13

14
15

16

Troubleshooting and Routine Maintenance ............................... 13-1

Troubleshooting........................................................................ 13-1

Error Messages .................................................................. 13-1

Original Jams and Paper Jams.................................................. 13-4

Original is Jammed in the Top of the ADF Unit........... 13-4

Original is Jammed Inside the ADF Unit...................... 13-4

Paper Jam........................................................................... 13-5

Paper is Jammed in the Multi-purpose Sheet Feeder.... 13-5

Paper is Jammed near the Drum Unit ........................... 13-6

If You Are Having Difficulty with Your Machine............ 13-7

Packing and Shipping the DCP .............................................. 13-11

Routine Maintenance.............................................................. 13-13

Cleaning the Scanner....................................................... 13-13

Cleaning the Printer......................................................... 13-14

Cleaning the Drum Unit .................................................. 13-15

Replacing the Toner Cartridge ........................................ 13-15

Toner Empty Indicator................................................ 13-16

Replacing the Drum Unit................................................. 13-20

Glossary........................................................................................... G-1

Specifications ................................................................................... S-1

Product Description ............................................................. S-1

Scanner ................................................................................S-1

Printer ..................................................................................S-1

Consumable Items ...............................................................S-2

Computer Requirements...................................................... S-2

Electrical and Environment ................................................. S-3

Parallel Interface.................................................................. S-4

USB (Universal Serial Bus) Interface ................................. S-4

Index ..................................................................................................I-1

1

Getting to Know Your

1

Digital Copier/Printer

Using This Manual

Thank you for purchasing a Brother Digital Copier/Printer (DCP). This machine
has been designed to be simple to use, with LCD screen prompts to guide you
through programming your machine. However, you can use your machine to its
fullest potential by taking a few minutes to read this manual.

Additionally, your machine has a Reports key. Press Reports and 1 to print a list
of basic step instructions and explanations.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You
will be able to find information about a specific feature or operation by checking
the Index in the back of this manual.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations of some LCD
messages.

boldface Bold typeface identifies a specific key on the machine control panel.
italics Italics typeface emphasize an important point, or refer you to related

bubble dot Bubble Dot typeface identifies the messages on the LCD of the

topic.

machine.

Warnings detail precautions you must take to avoid possible
personal injury.

Cautions specify procedures you must follow or avoid to prevent
possible damage to the machine.

Note

GETTING TO KNOW YOUR DIGITAL COPIER/PRINTER

Notes tell you the proper response for a situation that may
occur.

FYI tips provide details about how the current operation
interacts with other features.

Improper Setup alerts you to devices and procedures that are
not compatible with the machine.

1 - 1

DCP-1000 Control Panel Overview

4 3

2

875 6

1Liquid Crystal Display

(LCD):

The LCD displays messages to help you
set up and operate your machine.

Ratio

Enlargement and reduction percentages
will be displayed.

Contrast

This area shows the degree of contrast
you selected by pressing the Contrast
key.

Mode

This area shows the type of original you
selected by pressing the Copy Mode
key.

2Toner Empty Indicator

Blinks when the toner cartridge is low
and stays lit when toner is empty.

3Reports

Accesses the Reports menu so you can
select a report to print: Help List and
User Settings.

1

9 510

4Numeric Keys

Use the numeric keys to enter the
number of multiple copies (99
maximum).

5Copy Keys

(Temporary Settings):

Reduce

Lets you reduce copies depending upon
the ratio you select.

Enlarge

Lets you enlarge copies depending upon
the ratio you select.

Sort

Press this key to sort multiple copies.

Copy Mode

Press to select the resolution that suits
the type of original.

AUTO — Select when the original

contains both text and photographs.

TEXT — Select when the oiginal

contains only text.

PHOTO — Select when the original is

a picture.

1 - 2

GETTING TO KNOW YOUR DIGITAL COPIER/PRINTER

Paper Size

Press this key to select the size of print
media.

Contrast

Lets you make a copy that is lighter or
darker than the original.

Options

You can change the layout of copies on
the print media.

4IN1—Save paper by copying four

pages onto one page.

2IN1—Save paper or create a booklet

by copying two pages onto one page.

POSTER—This option copies a

different portion of the original on each
of nine sheets of print media. Tape the
sheets together to get a copy that is nine
times the size of the original.

—OR—

You can change the type of media that
you are using.

Clear Settings

Resets your temporary copy settings
back to the user default settings. Use
this key when you do not want to wait
45 seconds for the temporary settings to
clear automatically.

Copy

Makes copy.

6Print Key:

Reset

Clears data from the printer memory.

7Scan Key:

Scan to

Lets you scan the next original into your
computer and select the type of
destination: word processing, graphics
or E-mail application.

8Toner Save

You can conserve toner using this key.

9Stop/Exit

Cancels a copy operation, or exits from
Menu mode.

0Navigation Keys:

Menu/Set

Lets you access the Menu and
Programming mode and stores your
settings in the DCP.

or

Press to scroll forward or backward to
set a menu selection.

or

Press to scroll through the menus and
options.

GETTING TO KNOW YOUR DIGITAL COPIER/PRINTER

1 - 3

Inserting Originals for Copying (and Scanning)

You can copy and scan from the ADF (Automatic Document Feeder) or from
the scanner glass.

Using the ADF (Automatic Document Feeder)

The ADF can hold up to 30 pages, feeding each one individually through the
machine. Use standard (20 lb/75g/m
the pages well before placing them in the ADF.

Recommended Environment

2

) paper when using the ADF. Always fan

Temperature:

Humidity: 50% – 70%

Paper: Xerox 4200 or equivalent (20LB/LTR)

DO NOT use curled, wrinkled, folded, ripped paper, or paper with staples,
paper clips, paste or tape attached. DO NOT use cardboard, newspaper, or
fabric. (To fax this kind of document, see

■ Make sure documents written with ink are completely dry.

■ Originals must be from 5.8 to 8.5 inches wide, and 5.8 to 14 inches long.

1

Pull up the Document Extension.

2

Fan the pages and stagger them at a 30 degree angle. Insert the pages face up,
top edge first in the ADF until you feel them touch the feed roller.

3

Adjust the paper guides to fit the width of your original.

68°F – 86°F (20°C – 30°C)

Using the Scanner Glass, page 1-5.)

Originals are
Face Up
in the ADF

30°

Document Stopper

4

Unfold the document stopper.

1 - 4

GETTING TO KNOW YOUR DIGITAL COPIER/PRINTER

Setting the Special Media Lever

You can use the special media lever to select the Regular position ( ) or
Special position. ( )
To feed special types of originals (such as coated paper or glossy paper), move
the special media lever to the Special position ( ). It will allow the original to
feed through the ADF without slipping or jamming.

Regular Position
Special Position
Special Media Lever

If the original “double-feeds,” try again by inserting a single sheet of the original in
the ADF or use the scanner glass.

Using the Scanner Glass

You can use the scanner glass to copy (or scan) one page at a time or pages of a
book. Originals can be letter or A4 size (8.5 inches to 11.7 inches).

To use the scanner glass, the ADF must be empty.

Originals are
Face Down
on the Scanner
Glass

1

Lift the document cover.

2

Using the document guidelines on the left, center the original face down on the
scanner glass.

3

Close the document cover.

If the original is a book or is thick, do not slam the cover or press on it.

GETTING TO KNOW YOUR DIGITAL COPIER/PRINTER

1 - 5

4

Press Copy to begin copying.

—OR—

Press Scan to to begin scanning.

5

Repeat Steps 1 to 4 for each page of your original.

Press Stop/Exit to cancel.

1 - 6

GETTING TO KNOW YOUR DIGITAL COPIER/PRINTER

2

2

Assembly

Packing List

Make sure you have the following items:

Power Cord

Cable Tie

Filter Core
for USB Cable

Paper
Support

Warranty
Registration

Filter Core
for Bi-directional
IEEE 1284

CD-ROM

Drum Unit Assembly

(Up to 1000 pages)

Starter

With Free

Toner Cartridge

Caution

Do NOT throw away the filter cores and cable ties by accident. You will need
them to meet FCC Emission Requirements when you connect the DCP to your
computer using a USB cable or a bi-directional IEEE-1284 compliant parallel
cable.

If an item is missing, call Brother Customer Service at 1-800-284-4329 (in

Note

USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See

Ordering Accessories and Supplies on page ii for the correct item numbers.

Whenever you transport the DCP, use the packing materials that came with the
machine. If you do not pack the machine properly, you may void your
warranty.

Software License
Agreement

Accessory Order
Form

Owner’s Manual

Quick Setup Guide

ASSEMBLY

2 - 1

Choosing a Location

Place your DCP on a flat stable surface, such as a desk. Select a place that is free
of vibration and shocks. Place the machine near a standard, grounded power
outlet. Choose a location where the temperature remains between 50°F and 95°F
(10°–35°C).

Avoid placing your machine in a high-traffic area. Do not place near heaters,
air conditioners, water, chemicals, or refrigerators. Do not expose the machine
to direct sunlight, excessive heat, moisture, or dust. Do not connect your
machine to electrical outlets controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the machine’s memory. Do
not connect your machine to electrical outlets on the same circuit as large
appliances or other equipment that might disrupt the power supply. Avoid
interference sources, such as speakers or the base units of cordless phones.

NO !

WARNING

■ Lightning and power surges can damage this product! We recommend that you use a

quality surge protection device on the AC power line, or unplug the lines during a
lightning storm.

■ For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

NO !NO !

2 - 2

ASSEMBLY

Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

1

Unpack the drum
unit assembly,
including the toner
cartridge, and
gently rock it from
side to side five or
six times to
distribute the toner
evenly inside the
cartridge.

To prevent damage to the drum, do NOT expose it to
light for longer than a few minutes.

Do NOT remove the starter sheet—this will be
ejected while the machine is warming up.

Starter Sheet

ASSEMBLY

2 - 3

2

Open the scanner cover of the DCP by pulling the lever toward you and lifting the cover.

3

Holding the drum unit by its handles, insert it into the machine.

4

Close the scanner cover.

2 - 4

ASSEMBLY

Setting Up the DCP

Follow the instructions below to connect the power cord.

Power Cord

1

Connect the power cord.

2

Turn on the power switch.

WARNING

■ This machine must be grounded using a three-prong plug.

■ Lightning and power surges can damage this product! We recommend that you

use a quality surge protection device on the AC power line, or unplug the power
cord during a lightning storm.

■ Do not touch the rollers at the paper exit.

ASSEMBLY

2 - 5

3

Attach the plastic paper support to the multi-purpose sheet feeder.

4

Pull out the paper tray and the extension.

(For legal paper)

5

If your paper size is Letter or A4, unfold the paper stopper.

(For Letter/A4 paper)

2 - 6

ASSEMBLY

Loading Paper

1

Adjust the guides to fit the paper (to help prevent paper jams).

Press and slide

2

Fan the paper well. Push down the paper lever. Load the paper with the lever
down. Make sure the print side is toward the DCP and the paper level is stacked
below the paper mark. The feeder can hold up to 200 sheets of paper or up to
10 envelopes.

Load the paper
with the lever down

Acceptable Paper

The DCP can handle paper that has the following specifications.

Paper Type Paper Size

Cut sheet Letter, A4, Legal, B5, A5, Executive,

Custom size 2.75-8.5 × 5-14 inches (70-216 × 127-356 mm)

Envelopes DL, C5, COM-10, Monarch

Post Card 2.75-8.5 × 5-11 inches (70-216 × 127-279 mm)

®

Organizer Day-Timer

2.75-8.5 × 5-11 inches (70-216 × 127-279 mm)

Labels and

2.75-8.5 × 5-14 inches (70-216 × 127-356 mm)

Transparencies

J, K, L, M

ASSEMBLY

2 - 7

Paper Capacity of Multi-purpose Sheet Feeder

Multi-purpose Sheet Feeder:

Up to 0.87 inch (22 mm) in height (up to the mark) Approx. 200 sheets of
20 lb. (75 g/m
envelopes

Output Tray:

Approx. 50 sheets of 20 lb. (75 g/m

Basis Weight 17 to 42 lb.

Caliper ±0.003 to ±0.008 in.

Moisture Content 4% to 6% by weight 4% to 6% by weight

Smoothness 100 to 250 (Sheffield) 100 to 250 (Sheffield)

Recommended Paper Types:

Note

Cut Sheet: Xerox 4200 or equivalent
Label: Avery laser label or equivalent
Transparency: 3M CG3300 for laser printers or equivalent

2

) or 50 sheets of 42 lb. (158 g/m2) Letter/A4 paper, or 10

2

) Letter/A4 paper

Cut Sheet Envelopes

20 to 24 lb.
(75 to 90 g/m2)

(64 to 158 g/m

2

)

single thickness

0.0033 to 0.0058 in.

(0.08 to 0.2 mm)

(0.084 to 0.14 mm)
single thickness

2 - 8

ASSEMBLY

3

3

On-Screen Programming

User-Friendly Programming

We have designed your DCP with on-screen programming using navigation
keys. User-friendly programming helps you take full advantage of all the menu
selections your DCP has to offer.

Since your programming is done on the LCD, we created step-by-step on-screen
prompts to help you program your machine. All you need to do is follow the
prompts as they guide you through the menu selections and programming
options. You can program settings even more quickly by pressing Menu/Set
and the menu number using the numeric keys.

Menu Selection Table

You can probably perform most of these programming operations without the
Owner’s Manual. To help you understand the menu selections and options that
are found in the DCP operations, use the Menu Selection Table on page 3-3.

You can program your DCP by pressing Menu/Set followed by the menu
number. For example: to set COPY MODE to PHOTO, press Menu/Set, 2, 1

or

and to select PHOTO, and then press Menu/Set.

ON-SCREEN PROGRAMMING

3 - 1

Navigation Keys

or

* Access the Menu
* Go to next menu level
* Accept an option

* Scroll through the

current menu level

* Back to previous menu

level

* Forward to next menu

level

* Exit the Menu

You can access the menu mode by pressing
Menu/Set. When you enter the Menu, the

SELECT & SET

LCD scrolls:

Press 1 for General Setup Menu—OR—

Press 2 for Copy Menu

1.GENERAL SETUP

2.COPY

—OR—

You can scroll more quickly through the each menu level by pressing and

then set an option by pressing Menu/Set when that option appears on the LCD.

Then the LCD shows next menu level. Press to scroll to your next menu

selection, and then press Menu/Set.

When you finish setting an option, the LCD shows ACCEPTED.

Use to scroll backward if you passed your choices or to save keystrokes.

Note

or

3 - 2

ON-SCREEN PROGRAMMING