Brother 4570CDW User Manual

User’s Guide

Safety and Legal

Basic User’s Guide

Note

Safety and Legal A

WARNING

CAUTION

IMPORTANT

(HL-4150CDN / 4570CDW(T))

Please read this booklet before attempting to operate the product, or before attempting any maintenance. Failure to follow these instructions may result in an increased risk of personal injury or damage to property, including through fire, electrical shock, burns or suffocation.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface id entifies specific

keys on the product’s control panel, on the computer screen.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier

New

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Text in Courier New font identifies messages on the LCD of the product.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation

works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Improper Setup icons alert you to devices and operations that are not compatible with the product.

Hot Surface icons warn you not to touch product parts that are hot.

Follow all warnings and instructions marked on the product.

The illustrations in this guide show the HL-4150CDN.

(HL-4150CDN) In USA:

Please go to the Brother Solutions Center at http://solutions.brother.com/

and click Manuals on your model page to download the other manuals.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Version 0

USA/CAN

Compilation and Publication A

WARNING

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Choosing a location A

Put your product on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the product near a standard grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between 20% to 80% (without condensation).

DO NOT expose the product to direct sunlight, excessive heat, open flames, salty or corrosive gasses, moisture or dust. Doing so may create a risk of an electrical short or fire. It may also damage the product and/or render it inoperable.

DO NOT place the product near heaters, air conditioners, electrical fan, refrigerators, or water. Doing so may create the risk of a short circuit or fire, should water come into contact with the product (including condensation caused by heating/air conditioning/ventilation equipment).

DO NOT place the product near chemicals. Should the chemicals come into contact with the product, there may be a risk of fire. The chemicals may also cause the product to malfunction or become discolored.

DO NOT put the product in a location where any slot or opening in the product is obstructed or blocked. These slots and openings are provided for ventilation. Blocking the product’s ventilation could create a risk of overheating and/or fire.

Instead:

• Keep a gap of roughly 4 in. (100 mm) between the ventilation hole and the wall.

• Place the product on a solid surface, never on a bed, sofa, rug, or other similar soft surface.

• Do not place this product near or over a radiator or heater.

• Do not place this product in a “built-in” installation unless adequate ventilation is provided.

DO NOT put objects on top of the product. Doing so could increase the risk of overheating and/or fire should the product malfunction.

DO install your product near an AC power outlet that is easily accessible. In the event of an emergency, easy access to the plug and outlet will allow you to shut off power to the product quickly and completely.

Plastic bags are used in the packing of your product and drum unit. Plastic bags are not toys. To avoid the danger of suffocation, keep these bags away from babies and children and dispose of them properly.

CAUTION

IMPORTANT

Avoid placing your product in a high-traffic area. If you must place it in a high-traffic area, ensure that the product is in a safe location where it cannot be accidentally knocked-over, which could cause injury to you and serious damage to the product. Also ensure that cords are secured so as not to pose a tripping hazard. DO NOT place this product on an unstable cart, stand, or table. The product is heavy and may fall, causing injury to you, and serious damage to the product.

• DO NOT place your product next to devices that contain magnets or generate magnetic fields. Doing so may interfere with the operation of the product, causing print quality problems.

• DO NOT place your product next to sources of interference, such as speakers or the base units of non Brother cordless telephones. Doing so may interfere with the operation of the product's electronic components.

• DO NOT connect your product to an AC power outlet controlled by wall switches or automatic timers. Disruption of power can delete information from the product's memory.

• DO NOT connect your product to an AC power outlet on the same circuit as large appliances or other equipment that requires a significant amount of electricity to operate. Operating this product in conjunction with the other product(s) could create an overvoltage, tripping your circuit breaker or blowing your fuse.

To use the product safely A

WARNING

Please keep these instructions for later reference and read them before attempting any maintenance. If you do not follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation.

ELECTRICAL HAZARDS

Failure to follow the warnings in this section may create the risk of an electrical shock. In addition, you could create an electrical short, which may create the risk of a fire.

There are high voltage electrodes inside the product. Before you access the inside of the product, including for routine maintenance such as cleaning, make sure you have unplugged the power cord from the AC power outlet, as well as Ethernet (RJ-45) cables (Network models only) from the product. Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts.

DO NOT handle the plug with wet hands.

Always make sure the plug is fully inserted. Do not use the product or handle the cord if the cord has become worn or frayed.

DO NOT use this product during an electrical storm.

DO NOT allow this product to come into contact with water. This product should not be used around standing water including a bathtub, sink, or swimming pool, around appliances containing water including a refrigerator, or in a wet basement.

This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure what kind of power source you have, contact a qualified electrician.

Power Cord Safety:

• This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded

power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.

• Use only the power cord supplied with this product.

• DO NOT allow anything to rest on the power cord. DO NOT place this product where people

can walk on the cord. Do not place this product in a position where the cord is stretched or strain is otherwise put on the cord. Doing so may cause the cord to become worn or fray.

• If an extension cord is used with this product, make sure that the total ampere ratings on the

products plugged into the extension cord. DO NOT exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes.

• The power cord, including extensions, should be no longer than 16.5 feet (5 meters).

FIRE HAZARDS

DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. See Routine Maintenance in the User's Guide for more information on how to clean the product.

DO NOT attempt to operate this product with a paper jam or with stray pieces of paper inside the product. Prolonged contact of the paper with the drum unit could cause a fire.

DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free soft cloth and dispose of it according to local regulations.

DO NOT use this product in the vicinity of a gas leak or combustible dust.

HOT SURFACE

After you have just used the product, some internal parts of the product will be extremely hot. Wait for the product to cool down before you touch the internal parts of the product.

DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand.

Languages on the label may vary depending on your country.

IMPORTANT

• This product is heavy and weighs more than 46.3 lb (21.0 kg) for Printer. To prevent injuries

when moving or lifting this product, make sure to use at least two people. Be careful not to pinch your fingers when you set the product back down.

• If you use a Lower Tray, carry it separately from your product.

DO NOT remove or damage the caution labels located on or around the fuser.

Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or Ethernet (RJ-45) cable (Network models only) plugged into the product, or that you unplug the cords during a lightning storm.

Important safety instructions A

1 Read all of these instructions.

2 Save them for later reference.

3 Follow all warnings and instructions marked on the product.

4 Be careful not to inhale toner.

5 DO NOT place anything in front of the product that will block printed pages. DO NOT place

anything in the path of printed pages.

6 Wait until pages have exited the product before picking them up.

7 DO NOT attempt to service this product yourself because opening or removing covers may

expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call:

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

8 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized

Service Personnel under the following conditions:

 When the power cord is damaged or frayed. (Do not touch the damaged/frayed part while

unplugging your product.)

 If liquid has been spilled into the product.

 If the product has been exposed to rain or water.

 If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

 If the product has been dropped or the casing has been damaged.

 If the product exhibits a distinct change in performance, indicating a need for service.

9 For Material Safety Date Sheet for applicable accessories, visit http://www.brother.com/

only)

. (USA

Regulation A

Federal Communications Commission (FCC) Declaration of Conformity (USA only) A

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

declares, that the products

Product Name: HL-4150CDN/HL-4570CDW/HL-4570CDWT

Model Numbers: HL-41/HL-45

Product Options: LT-300CL

comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Call the dealer or an experienced radio/TV technician for help.

 (Wireless network models only)

This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

IMPORTANT

• Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.

• A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.

Industry Canada Compliance Statement (Canada only) A

This Class B digital apparatus complies with Canadian ICES–003.

Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

Laser safety (For 110-120V Models Only) A

This equipment is certified as a Class 1 laser product as defined in IEC60825-1:2007 specifications under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser radiation.

Since radiation emitted inside the equipment is completely confined within protective housings and external covers, the laser beam cannot escape from the product during any phase of user operation.

FDA regulations (For 110-120V Models Only) A

WARNING

U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the product indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.

Manufactured:

BROTHER TECHNOLOGY (SHENZHEN) LTD.

NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China

This product complies with FDA performance standards for laser products except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007.

Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure.

Internal laser radiation

Max. Radiation Power: 20 mW

Wave Length: 770 - 800 nm

Laser Class: Class 3B

Disconnect device A

CAUTION

This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely.

LAN connection (Network models only) A

DO NOT connect this product to a LAN connection that is subject to over-voltages.

International ENERGY STAR® Qualification Statement A

The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment.

As an ENERGY STAR the ENERGY STAR

Partner, Brother Industries, Ltd. has determined that this product meets

specifications for energy efficiency.

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United States and other countries.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.

AMD is a trademark of Advanced Micro Devices, Inc.

PowerPC is a registered trademark of IBM in the United States and/or other countries.

PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Wi-Fi and Wi-Fi Alliance are registered trademarks of the Wi-Fi Alliance.

AOSS is a trademark of Buffalo Inc.

Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

Open Source Licensing Remarks A

This product includes open-source software.

Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM.

(For Windows

(For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear.

) “X:\\License.txt” (where X is your drive letter).

This product includes software developed by the following vendors:

This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.

Brother Laser Printer

USER’S GUIDE

HL-4150CDN HL-4570CDW HL-4570CDWT

For visually-impaired users

You can read this manual with Screen Reader ‘text-to-speech’ software.

You must set up the hardware and install the driver before you can use the machine.

Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.

Please read this User’s Guide thoroughly before you use the machine.

Please visit us at http://solutions.brother.com/ utilities, and answers to frequently asked questions (FAQs) and technical questions.

Note: Not all models are available in all countries.

(HL-4150CDN) In USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ on your model page to download the other manuals.

where you can get product support, the latest driver updates and

and click Manuals

Version B

USA/CAN

User's Guides and where do I find it?

Which manual? What's in it? Where is it?

Safety and Legal Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine

and installing the drivers and software for the operating system and connection type you are using.

User’s Guide Learn the print operations, how to replace

consumables, and performing routine maintenance. See troubleshooting tips.

Network Glossary This Guide provides basic information about

advanced network features of Brother machines along general networking and common terms.

Network User's Guide This Guide provides useful information of wired and

wireless network settings and security settings using Brother machine. You can also find supported protocol information for your machine and the detailed troubleshooting tips.

Printed / In the Box

For USA: (HL-4150CDN) PDF file / Brother Solutions Center at http://solutions.brother.com/

(HL-4570CDW(T)) PDF file / CD-ROM / In the Box

For Other Countries: PDF file / CD-ROM / In the Box

Using this guide

WARNING

CAUTION

IMPORTANT

Symbols used in this guide

The following symbols and conventions are used throughout the documentation.

WARNING could result in death or serious injuries.

CAUTION may result in minor or moderate injuries.

IMPORTANT may result in damage to property or loss of product functionality.

Hot Surface icons warn you not to touch machine parts that are hot.

Note

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

indicates a potentially hazardous situation which, if not avoided,

Table of Contents

1 Printing Methods 1

About this Machine ....................................................................................................................................1

Front view and Back view....................................................................................................................1

Acceptable paper and other print media....................................................................................................2

Recommended paper and print media ................................................................................................2

Type and size of paper........................................................................................................................2

Handling and using special paper .......................................................................................................5

Unprintable area..................................................................................................................................8

Printing methods........................................................................................................................................9

Printing on plain paper.........................................................................................................................9

Printing on envelopes and thick paper ..............................................................................................15

Duplex printing.........................................................................................................................................19

Guidelines for printing on both sides of the paper .............................................................................19

Automatic duplex printing .................................................................................................................20

Manual duplex printing ......................................................................................................................22

Printing data from a USB flash memory drive with direct print ................................................................23

Supported file formats .......................................................................................................................23

Direct Print default settings................................................................................................................23

Creating a PRN or PostScript

Printing data directly from the USB flash memory drive ....................................................................25

3™ file for direct printing..................................................................24

2 Driver and Software 27

Printer driver ............................................................................................................................................27

Features in the printer driver (for Windows Using the BR-Script3 printer driver (PostScript

Features in the printer driver (for Macintosh) ....................................................................................50

Uninstalling the printer driver...................................................................................................................62

Printer driver for Windows

Printer driver for Macintosh ...............................................................................................................62

Software ..................................................................................................................................................62

Software for networks .......................................................................................................................62

...............................................................................................................62

) ....................................................................................29

3™ language emulation for Windows®) ................43

3 Control Panel 63

Control panel ...........................................................................................................................................63

Buttons ...................................................................................................................................................64

Go......................................................................................................................................................64

Cancel ...............................................................................................................................................65

Secure ...............................................................................................................................................65

+ or - button .......................................................................................................................................65

Back...................................................................................................................................................65

OK .....................................................................................................................................................65

iii

LEDs........................................................................................................................................................66

LCD .........................................................................................................................................................67

Back light...........................................................................................................................................67

LCD messages..................................................................................................................................67

Reprinting documents........................................................................................................................69

Printing Secure data..........................................................................................................................70

Menu table.........................................................................................................................................71

Default settings..................................................................................................................................82

Color Calibration................................................................................................................................83

Auto Registration ...............................................................................................................................83

Manual Registration...........................................................................................................................84

Frequency..........................................................................................................................................84

4Option 85

Lower tray (LT-300CL).............................................................................................................................85

SO-DIMM.................................................................................................................................................86

SO-DIMM types .................................................................................................................................86

Installing extra memory .....................................................................................................................87

5 Routine Maintenance 89

Replacing consumable items...................................................................................................................89

Before replacing the consumable items ............................................................................................93

Toner cartridges ................................................................................................................................96

Drum unit.........................................................................................................................................101

Belt unit............................................................................................................................................106

Waste toner box ..............................................................................................................................110

Cleaning ................................................................................................................................................115

Cleaning the outside of the machine...............................................................................................115

Cleaning the inside of the machine .................................................................................................117

Cleaning the corona wires...............................................................................................................121

Cleaning the drum unit ....................................................................................................................125

Cleaning the paper pick-up roller.....................................................................................................131

Shipment of the machine.......................................................................................................................132

6 Troubleshooting 140

Identifying your problem ........................................................................................................................140

LCD messages ......................................................................................................................................141

Paper handling ......................................................................................................................................145

Paper jams and how to clear them ........................................................................................................146

Jam MP Tray (paper jam in the MP tray).........................................................................................147

Jam Tray 1 / Jam Tray 2 (Paper jam inside the paper tray) ............................................................147

Jam Duplex (paper jam underneath the standard paper tray (tray 1) or in the fuser unit)...............150

Jam Rear (Paper jam behind the back cover) .................................................................................153

Jam Inside (Paper jam inside the machine) ....................................................................................156

Improving the print quality......................................................................................................................160

Solving print problems ...........................................................................................................................166

Network problems..................................................................................................................................166

Other problems......................................................................................................................................167

For Macintosh with USB ..................................................................................................................167

BR-Script 3 ......................................................................................................................................167

AAppendix 168

Machine specifications...........................................................................................................................168

Engine .............................................................................................................................................168

Controller.........................................................................................................................................169

Software ..........................................................................................................................................170

Direct Print feature...........................................................................................................................171

Control panel ...................................................................................................................................171

Paper handling ................................................................................................................................171

Media specifications ........................................................................................................................172

Supplies...........................................................................................................................................173

Dimensions / weights.......................................................................................................................174

Other................................................................................................................................................174

Computer requirements...................................................................................................................175

Important information for choosing your paper................................................................................176

Symbol and character sets ....................................................................................................................179

How to use Web Based Management (Web browser) ....................................................................179

Symbol and character sets list.........................................................................................................180

Quick reference for bar code control commands...................................................................................181

Print bar codes or expanded characters..........................................................................................181

B Appendix (for Europe and Other Countries) 189

Brother numbers....................................................................................................................................189

C Appendix (for USA and Canada) 190

Brother numbers....................................................................................................................................190

DIndex 193

Printing Methods 1

About this Machine 1

Front view and Back view 1

1 Face-down output tray support flap (support flap)

2 Control panel with a tiltable Liquid Crystal Display (LCD)

3 USB direct print interface

4 Front cover release button

5 Front cover

6 Paper tray

7 Power switch

8 Face-down output tray

9 Multi-purpose tray (MP tray)

10 Back cover (Face-up output tray when open)

11 AC power connector

12 USB connector

13 10BASE-T/100BASE-TX port

Printing Methods

Acceptable paper and other print media 1

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper, labels or envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams

or misfeeds.

 For proper printing, you must choose the same paper size from your software application as the paper in

the tray.

 Avoid touching the printed surface of the paper immediately after printing.

 Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.

Brother 4570CDW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual