This publication is a service manual covering the specifications, general mechanisms,
disassembly/reassembly procedure, and troubleshooting and error message of the Brother PT1900/1910/1850. It is intended for service personnel and other concerned persons to accurately
and quickly provide after-sale service for our PT-1900/1910/1850.
To perform appropriate maintenance so that the machine is always in best condition for the
customer, the service personnel must adequately understand and apply this manual.
This manual is made up of four chapters and appendices.
4.2.1Error Message List ......................................................................................... IV-12
Appendix 1. CIRCUIT DIAGRAMS
Appendix 1.A Main PCB CIR 1900 (PT-1900/1910)
Appendix 1.B Main PCB CIR 1850 (PT-1850)
Appendix 1.C Sub PCB
iii
CHAPTER ISPECIFICATIONS
1.1MECHANICAL SPECIFICATIONS
1.1.1External Appearance
(PT-1900/1910)
(PT-1850)
Fig. 1.1-1 PT-1900/1850
(1)Dimensions (W x D x H)181 x 232.5 x 61.4 mm (7.13" x 9.15" x 2.42")
(2)Weight
Machine properApprox. 800 g
In packageApprox. 1.31 kg (PT-1900 (U.S.A./AUS))
Approx. 1.35 kg (PT-1900 (CANADA)/1850)
Approx. 2.7 kg (PT-1910/1850cc)
(including batteries, a tape cassette, and user's manual)
I-1
1.1.2Keyboard
(1)Entry systemRubber key pad
(2)Number of alphanumeric and symbol keys39
(3)Number of function keys12 (including “On/Off ( ) ” key)
(4)Key arrangementSee Fig. 1.1-2.
(5)Navigation dial (PT-1850)Rotary switch : 24 positions / cycle
1.1.3Display
(1)Display type Liquid crystal display (LCD)
(2)Display composition 16 x 59 dots
(3)Number of indicators 20 (See Fig. 1.1-2.)
(4)Dot size 0.65 mm(25.6 mils) wide by 0.65 mm(25.6 mils) high
(5)Field-of-view angle adjustment Fixed by a resistor
1.1.4Printing Mechanism
(1)Print methodThermal transfer onto plastic tapes (laminate tape and
(2)Print speed10 mm/second (Typical)
(3)Print head
TypeThermal print head
Heat generatorConsists of 112 heating elements vertically aligned
Size of heating element0.195 mm (7.7 mils) wide by 0.141 mm (5.6 mils) high
(4)Character size
Set key : 1
non-laminated tape) or special tapes (instant lettering tape,
non-laminated thermal film tape, iron-on transfer tape, and
porous-stamp tape)
(Fixed print head and tape feeding mechanism)
(PT-1850 : 128 heating elements)
Character sizeHeight x Width (dots)
Size 61.55 mm x 1.13 mm (11 x 8)
Size 91.97 mm x 1.41 mm (14 x 10)
Size 122.82 mm x 2.12 mm (20 x 15)
Size 184.51 mm x 3.38 mm (32 x 24)
Size 245.92 mm x 4.37 mm (42 x 31)
Big <12 mm>7.61 mm x 5.64 mm (54x 40)
Size 369.02 mm x 6.77 mm (64 x 48)
Size 4210.72 mm x 8.04 mm (76 x 57)
Big <18 mm>13.54 mm x 10.30 mm (96 x 73)
* The height and width of the printed character are different depending on characters.
The values in the above list refer to the values of ‘H’ of HELSINKI.
* The character size indicates the point size.
I-2
1.1.5Tape Cassette
(1)CassetteCartridge type
(2)Types of tape cassettes
• Laminated tape cassetteLaminate tape, ink ribbon, and adhesive base tape
• Non-laminated tape cassetteNon-laminate tape and ink ribbon
Powering on the machine with both the Code and R keys held down will initialize the machine.
1.3.2Demonstration Print
Pressing the D key with the Code key held down will start demonstration print. (This key
command takes effect only when no data is entered.)
I-10
CHAPTER IIGENERAL MECHANISMS
2.1MAIN MECHANISM
2.1.1Print Mechanism
(1)Structure of Thermal Head
This machine uses thermal transfer printing. The thermal print head has a heat generator
consisting of 112 heating elements which are vertically aligned as shown in Fig. 2.1-1.
Each heating element is 0.195 mm wide by 0.141 mm high.
Fig. 2.1-1 Heat Generator of Thermal Head
(2)Printing Process
When the cylindrical rubber platen is pressed against the thermal print head with the tape*
and ink ribbon** sandwiched inbetween, the CPU applies electric power to the selected ones
of those 112 heating elements.
* Laminate tape when using laminated tape cassettes.
Non-laminated tape when using non-laminated tape cassettes.
Instant lettering tape when using instant lettering tape cassettes.
Non-laminated thermal film tape when using non-laminated thermal film tape cassettes.
Iron-on transfer tape when using iron-on transfer tape cassettes.
Cloth tape when using cloth tape cassettes.
** When using non-laminated thermal film tape cassettes or stamp tape cassettes, no ink
ribbon is sandwiched.
[For tape cassettes except non-laminated thermal film tape cassettes and stamp tape
cassettes]
If the selected heating element(s) generates heat, the ink on the sandwiched ribbon will be
melted and transferred to the tape, producing a dot(s) on the tape. The ink ribbon and the
tape are advanced and then the next heating cycle is repeated, thus forming a character on
the tape.
[For non-laminated thermal film tape cassettes]
If the selected heating element(s) generates heat, the thermal film tape develops itself to
produce a dot on the tape. The tape is advanced and the next heating cycle is repeated,
thus forming a character on the tape.
II-1
[For stamp tape cassettes]
If the selected heating element(s) generates heat, the porous-stamp tape will be melted so
that a pore (pores) will be formed in the tape. The tape is advanced and the next heating
cycle is repeated, thus forming a character of pores on the tape. The printed stamp tape
can be used as the face of a stamp. When the stamp is pressed against the ink-pad, it will
absorb ink through the pores.
For laminated tape cassettes, instant lettering tape cassettes, and iron-on transfer tape
cassettes, the CPU processes the print data to generate a mirror image so that the printed
character can be seen normally when viewed from the other side of the printed face of the
tape.
(3)Character Formation
While the DC motor feeds the tape and ink ribbon (only the tape when using non-laminated
thermal film tape cassettes or stamp tape cassettes) by 0.141 mm, the thermal head
generates heat once. The feed amount is decided by sending each five pulses of the signal
as one dot (0.141 mm) when the photo interrupter detects the encode gear assembled onto
the motor shaft. The feed amount of 0.141 mm is smaller than the width (0.195 mm) of the
heating elements so that the heat generated at one heating cycle will overlap with the next
heating cycle. This forms a character having no gap between adjacent printed dots.
This mechanism consists of the roller release lever, roller holder release rod, and roller holder
ASSY.
The roller holder ASSY supports the platen and the tape feed sub roller so that they can move
perpendicularly to the head ASSY and the tape feed roller, respectively, as well as rotating freely.
Loading a tape cassette and closing the cassette cover pushes down the roller release lever which
moves the roller holder release rod to the left (when viewed from the front of the machine). This
pivots the roller holder ASSY around the shaft provided on the chassis so as to press the roller
holder ASSY against the head ASSY side.
The platen is pressed perpendicularly against the head ASSY with the tape and ink ribbon (only
the tape when using non-laminated thermal film tape cassettes or stamp tape cassettes)
sandwiched inbetween under a uniform load by the platen (upper and lower) spring.
At the same time, the platen gear becomes engaged with the platen idle gear.
Also, the tape feed sub roller is pressed perpendicularly against the tape feed roller built in the
tape cassette with the tape (and base paper when using laminated tape cassettes or stamp tape
cassettes) sandwiched inbetween under a uniform load by the roller holder upper spring and roller
holder lower spring. At the same time, the sub roller gear becomes engaged with the tape idle
gear.
If you open the cassette cover, the roller release lever pops up, which shifts the roller holder
release rod so that the roller holder ASSY is retracted from the head ASSY, providing you with
enough space to replace the tape cassette.
This mechanism consists of a DC motor, gear train, and roller holder ASSY.
(1)Tape Feeding
When you load a tape cassette and close the cassette cover, the tape feed roller inside the
cassette and the tape feed sub roller in the roller holder ASSY sandwich the tape (the
laminate tape and adhesive base tape when using laminated tape cassettes) inbetween, as
described in Subsection 2.1.2.
As the DC motor rotates, the rotation is transmitted via the gear train to the tape idle gear
(which rotates the tape feed sub roller gear) and the platen idle gear (which rotates the tape
feed platen gear). Accordingly, the sandwiched tape and ink ribbon will be advanced.
(When a laminated tape cassette is mounted, the sandwiched laminate tape and adhesive
base tape and ink ribbon will be advanced together.)
The feeding amount of the platen is slighty less than that of the tape feed sub roller.
Adhesive
base tape
Tape feed
roller
(Tape feed)
sub roller gear
Tape idle gear
Platen idle gear
Transparent laminate tape
Head ASSY
Platen idle gear
Roller holder ASSY
Platen roller
DC motor
Main frame ASSY
Fig. 2.1-3 Tape Feeding Mechanism
II-4
(2)Adhesive Base Tape Feeding (only for laminated tape cassettes)
A laminated tape cassette contains both a transparent laminate tape roll and a separate
adhesive base tape roll.
When a transparent laminate tape and an adhesive base tape pass through the contact
point (between the tape feed roller and tape feed sub roller), they are then bonded together
into a single, printed tape. The ink printed on the laminate tape is, therefore, sealed up with
the adhesive base tape.
(3)Ink Ribbon Feeding (except for non-laminated thermal film tape cassettes and stamp tape
cassettes)
As the DC motor rotates, the ribbon drive cam located at the middle of the gear train rotates
counterclockwise. When fitted on the ribbon drive cam, the ribbon take-up roll in the tape
cassette also rotates to take up the ink ribbon.
To apply proper tension to the ink ribbon between the platen and the ribbon drive cam, the
feed amount of the ribbon drive cam is slightly greater than that of the tape feed gear. The
difference between the tape feed speeds at the platen and at the ribbon drive cam is
absorbed by the clutch spring which is integrated in the ribbon drive cam and allows the cam
to slip.
This way, the ink ribbon is kept tense, which enables the ribbon to clearly separate from the
tape at the stabilized angle after printing.
The cutter ASSY consists of a stationary blade and a movable blade driven by the cutter motor.
Upon completion of printing and tape feeding, the CPU activates the cutter motor whose clockwise
rotation is transmitted via the idle gears to the cutter moving gear.
As the cutter moving gear rotates counterclockwise, its boss "X" (which is fitted in the opening of
the movable blade) actuates the movable blade to pivot it around shaft "Y." Consequently, the
cutter cuts the printed tape routing through the movable and stationary blades, just like a scissors.
After that, the CPU keeps the cutter motor on. When the movable blade comes back to the home
position, its end "Z" activates the cutter sensor actuator which presses the cutter sensor. The
moment the CPU receives the sensor signal, it stops the cutter motor.
The cutter unit consists of a stationary cutter and a movable cutter.
Pressing the cutter lever actuates the movable cutter so that the cutter cuts the printed tape
routing through the movable and stationary cutters, just like a scissors. Attached to the cutter
lever, the cutter sensor arm turns up so that its tip comes into contact with the switch of the cutter
sensor circuit on the cutter sensor holder ASSY, stopping printing and tape feeding.
Closing the cassette cover pushes down the roller release lever and brings the top of the lever into
the hooked section provided on the inside of the cassette cover.
As described in Subsection 2.1.2 “Roller Holder ASSY Setting & Retracting Mechanism”, the roller
release lever shifts the roller holder release rod so that the roller holder ASSY is pressed towards
the head ASSY side.
Opening the cassette cover pulls up the roller release lever placed in the hooked section of the
cassette cover, which shifts the roller holder release rod so that the roller holder ASSY is retracted
from the head ASSY side by the roller holder release spring.
II-9
2.2OUTLINE OF CONTROL ELECTRONICS
2.2.1Configuration of the Electronic Part
Fig. 2.2-1 shows a block diagram of the control electronics of the PT-1900/1910/1850. The control
electronics consists of three printed circuit boards (main PCB, motor PCB, and power supply
PCB), a tape feed motor, a cutter motor (PT-1900/1910), and a thermal print head assembly.
2.2.2Main PCB
This manages all the PT-1900/1910/1850 components including an LCD, key pad, two DC motors
(PT-1850: One DC motor), and thermal print head.
Note: When mounting the chips onto the PCB, use the lead-free solder.
2.2.3Power Supply PCB
This has electrolytic capacitors (as filters for output lines), an AC adapter jack, battery terminal
plates, and other related electronic devices to feed power to the control electronics and the DC
motors from the AC adapter or batteries.
Note: When mounting the chips onto the PCB, use the lead-free solder.
2.2.4Cassette Sensor
This supports the sensors that detect the tape width and ink ribbon type in the tape cassette.
2.2.5DC Motors
This machine has two DC motors (PT-1850: One DC motor). One feeds tape and ink ribbon and
the other drives the cutter to cut (PT-1900/1910) the tape.
2.2.6Thermal Print Head
This is a thick-film thermal print head which integrates a heat generator (consisting of 128 heating
elements vertically aligned) and driver circuitry.
Fig. 2.2-1 Control Electronics of PT-1900/1910/1850
II-10
2.3MAIN PCB
2.3.1Block Diagram
Fig. 2.3-1 shows a block diagram of the main PCB. The main PCB consists of the following:
(1)CPU
(2)ROM (Masked)
(3)Key contacts matrix and solder points
(4)Power ON/OFF circuit and power saving circuit
(5)DC motor driver circuit
(6)Cutter motor driver circuit (PT-1900/1910)
(7)Thermal head drive circuit
(8)Voltage detector circuit and temperature sensor circuit
(9)Cassette sensor circuit
(10)Cutter sensor circuit
(11)Oscillator circuit
(12)Reset circuit
(13)LCD driver circuit
(14)Navi dial (PT-1850)
Fig. 2.3-1 Block Diagram of Main PCB
II-11
2.3.2Solder Points
Solder points 1 through 5 customize the machine for the destination. Solder points A through C
are used for the individual thermal head properties.
The CPU reads the solder point status once in the powering-on sequence to recognize the
customization.
< Country Display >
The country display displays the country specifications as designated by the solder points (1 to 5.)
Country
Specification
U.S.A./CAN/AUSUS
U.K.UK
GERMANGE
FRENCHFR
BELGIUMBE
< Head Rank Display >
The head rank display displays the rank as designated by the solder points (A to C.)
The rank “B” is difined ad the setting for no soldering.
CAUTION: When soldering, use the lead-free solder.
LCD DisplaySolder Points
12345
II-12
2.4POWER SUPPLY PCB
C1 for the logic circuitry and the thermal print head and motor drive sources.
Connecting the AC adapter plug with the AC jack J1 cuts off the power fed from the batteries and
feeds power from the AC adapter.
Fig. 2.4-1 hows the polarity of the AC adapter plug.
Fig. 2.4-1 AC Adapter Plug
II-13
CHAPTER IIIDISASSEMBLY & REASSEMBLY
3.1DISASSEMBLY PROCEDURE
[ 1 ]Removing the Battery Lid and Batteries
(1)Turn the machine upside down.
(2)Press section “A” of the battery lid to remove, then take out batteries.
Section “A”
Battery lid
Batteries
Bottom cover
Bottom cover
Fig. 3.1-1 Removing the Battery Lid and Batteries
III-1
[ 2 ]Removing the Tape Cassette and Tape Separator Stick
(1)Place the machine rightside up and open the cassette cover fully.
(2)Pull the tape cassette up and out of the machine.
(PT-1900/1910)
Cassette cover
(PT-1850)
Cassette cover
Tape cassette
Tape cassette
Fig. 3.1-2 Removing the Tape Cassette
III-2
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