Brother 1820C User Manual

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FAX-1820C MFC-

3220C

USER’S GUIDE

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: FAX-1820C and MFC-3220C (Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

www.registermybrother.com

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■ may serve as confirmation of the purchase date of your product should you lose your receipt;

■ may support an insurance claim by you in the event of product loss covered by insurance; and,

■ will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is on-line at www.registermybrother.com

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the document owner of the product. Your registration with Brother:

■

may serve as confirmation of the purchase date of your product should you lose your receipt;

■

may support an insurance claim by you in the event of product loss covered by insurance; and,

■

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

www.registermybrother.com

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for Brother driver updates.

For Customer Service

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax) (514) 685-6464 (voice) In Montreal

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

In USA only: 1-800-521-2846

The Brother fax back system number has been pre-programmed on OneTouch Key 01.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

Description Item

Ink Cartridge<black> Ink Cartridge<cyan>(blue) Ink Cartridge<magenta>(red) Ink Cartridge<yellow> Telephone Line Cord LG3077001 Telephone Handset LE0446011 (Only for FAX-1820C) Handset Curled Cord LE6681001 (Only for FAX-1820C) ADF Document Support LE6396002 (FAX-1820C)

ADF Document Output Support LE3305001 Output Paper Support LE9840002 (FAX-1820C)

Power Protector for A/C Power Telephone Line Surges and Voltage Spikes (2 outlets)

Power Protector for A/C Power Telephone Line Surges and Voltage Spikes (8 outlets)

User's Guide LE9859001 (English for USA and Canada)

LC31BK (Prints up to 500 pages) LC31C (Prints up to 400 pages) LC31M (Prints up to 400 pages) LC31Y (Prints up to 400 pages)

LE6396003 (MFC-3220C)

LE9840001 (MFC-3220C) QPD120

FX120

LF4002001 (French For Canada)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty (“warranty”) is given only to the document end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

• If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper.

• Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

• This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original purchase date.

• Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover: (1) Physical damage to this Product; (2) Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

(3) Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from use of non Brother Consumable and Accessory Items);

(4) Consumable and Accessory Items that

expired in accordance with a rated life; and,

(5) Problems arising from other than defects

in materials or workmanship.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-800-284-4329 Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts

if you first reported the problem

-brand parts and

or a

Brother® One Year Limited Warranty and Replacement Service

(USA only)

provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be

covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your

original Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

• This warranty gives you certain rights and you may also have other rights that may vary from state to state.

• This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Within Montreal, please call (514) 685-6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.

WARNING

There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the power cord from the AC power outlet.

After you use your machine, the area shown in the illustrations is extremey HOT! To prevent injuries, be careful not to put your fingers.

To prevent injuries, be careful not to touch the area shaded in the illustration.

Do not handle the plug with wet hands. Doing this might cause an electrical shock.

To prevent injuries, be careful not to touch the edge of the metallic part shown in the illustration.

vii

■

Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.

■

This product must be installed near a AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet in order to shut off power completely.

■

To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.

Caution

■

Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm.

IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety

precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this guide. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

viii

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°-35°C).

Caution

■

Avoid placing your machine in a high-traffic area.

■

Avoid placing your machine on the carpet.

■

Do not place near heaters, air conditioners, water, chemicals, or refrigerators.

■

Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.

■

Do not connect your machine to electrical outlets controlled by wall switches or automatic timers.

■

Disruption of power can wipe out information in the machine’s memory.

■

Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply.

■

Avoid interference sources, such as speakers or the base units of cordless phones.

Quick Reference Guide

Sending faxes

Automatic Transmission

If it is not illuminated in

green, press (

Load your original. (See

Load originals

Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad.

Press

Color Start

Receiving faxes

Select Receive Mode

Press

Press or to select

Fax Only, Manual Fax/Tel TAD

Menu/Set

Black Start or

Menu/Set, 0,1

, and then press

on page 2-1.)

External

Fax

Storing numbers

Storing One-Touch Dial numbers

Press

Press the One-Touch key where you want to store the number.

Enter a number (up to 20 digits), and then press

Menu/Set

Enter a name up to 15 characters (or leave it blank), and then press

Menu/Set

Press

Storing Speed-Dial numbers

Press

Using the dial pad, enter a two-digit Speed-Dial location number, and then press

Enter a number (up to 20 digits), and then press

Menu/Set

Enter a name up to 15 characters (or leave it blank), and then press

Menu/Set

Press

Menu/Set, 2, 3, 1

Stop/Exit

Menu/Set, 2, 3, 2

Menu/Set

Stop/Exit

Dialing operations

One-Touch Dialing/ Speed-Dialing

If it is not illuminated in

Load your original. (See Load originals on page 2-1.)

Press

Color Start

Black Start or

green, press (

Load your original. (See

Load originals

Press the One-Touch key of the number you want to call.

—OR— Press

press #, and then press the two-digit Speed-Dial number.

Press

Search/Speed Dial

Black Start or

Color Start

Using Search

If it is not illuminated in

green, press (

Press and then enter the first letter of the name you’re looking for.

Press or search the memory.

Press

Search/Speed Dial

Black Start or

Color Start

on page 2-1.)

Making copies

Single copy

Press

(Copy)

Fax

Sorting multiple copies (Using the ADF)

Press illuminate it in green.

Load your original in the

ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press

Press or select

Options

Stack/Sort

Menu/Set

press

Press or select

Sort

, and then press

Menu/Set

Press

Black Start or

Color Start

Brother fax back system:

In USA: 1-800-521-2846

Brother Global Web Site:

http://www.brother.com

Frequently Asked Questions (FAQs) and Product Support

http://solutions.brother.com

Brother Accessories & Supplies:

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada:

1-877-BROTHER (voice)

(Copy)

, and then

illuminate it in green.

Table of Contents

Introduction ..........................................................................1-1

Using this Guide ...............................................................1-1

Finding information.....................................................1-1

Symbols used in this Guide........................................1-1

Fax Test Sheet and Product Registration

(USA only)..............................................................1-2

On-Line Registration (USA and Canada) ................... 1-2

Control panel overview ..................................................... 1-3

Turning the machine on and off.................................. 1-6

About fax machines .......................................................... 1-7

Custom features ......................................................... 1-7

Do you have Voice Mail on the phone line? ........... 1-7

Why should there be problems?............................. 1-7

How can you avoid possible problems? ................. 1-7

Fax tones and handshake..........................................1-8

ECM (Error Correction Mode)..................................... 1-9

Connecting the machine ................................................... 1-9

Connecting an external telephone.............................. 1-9

Connecting an external telephone answering device

(TAD)....................................................................1-10

Sequence ............................................................. 1-10

Connections ......................................................... 1-11

Recording outgoing message (OGM) on

an external TAD ...............................................1-12

Special line considerations.......................................1-13

Roll over phone lines............................................ 1-13

Two-line phone system ........................................ 1-13

Converting telephone wall outlets ........................ 1-14

Installing machine, external two-line tad and

two-line telephone ............................................ 1-15

Multi-line connections (PBX) .................................... 1-16

If you are installing the machine to work with

a PBX...............................................................1-16

Custom features on your phone line......................... 1-16

Loading originals and paper ...............................................2-1

Load originals ................................................................... 2-1

Using the automatic document feeder (ADF) ............. 2-1

Recommended environment .................................. 2-1

xii

About paper.......................................................................2-3

Handling and using special paper...............................2-3

Recommended paper .............................................2-3

Paper capacity of the paper tray ............................2-4

Paper specifications for the paper tray ..................2-4

Paper capacity of the output paper support ...........2-5

Printable area..............................................................2-6

How to load paper and envelopes ..............................2-7

To load paper or other media..................................2-7

To load glossy paper...............................................2-8

To load envelopes...................................................2-8

On-screen programming .....................................................3-1

User-friendly programming................................................3-1

Menu table ..................................................................3-1

Memory storage..........................................................3-1

Navigation keys.................................................................3-2

Getting started ......................................................................4-1

Initial Setup .......................................................................4-1

Setting the Date and Time ..........................................4-1

Setting the Station ID..................................................4-2

Entering text............................................................4-3

Inserting spaces......................................................4-3

Making corrections..................................................4-3

Repeating letters .....................................................4-3

Special characters and symbols ............................4-4

Setting Tone and Pulse dialing mode .........................4-4

General Setup ...................................................................4-5

Setting the Mode Timer (MFC-3220C only) ................4-5

Setting the Mode Timer (FAX-1820C only).................4-5

Setting the Paper Type ...............................................4-6

Setting the Paper Size ................................................4-6

Setting the Ring Volume .............................................4-7

Setting the Beeper Volume .........................................4-7

Setting the Speaker Volume .......................................4-8

Setting the Handset Volume (FAX-1820C only) .........4-8

Choosing the Handset Volume

(For Volume Amplify) (FAX-1820C only) ................4-9

Setting Volume Amplify (FAX-1820C only) ...............4-10

Turning on Automatic Daylight Savings Time ...........4-10

On/Off Setting ...........................................................4-11

xiii

Setup Receive ......................................................................5-1

Basic receiving operations................................................5-1

Choosing the Receive Mode ...................................... 5-1

To select or change your Receive Mode ................5-2

Setting the Ring Delay ...............................................5-2

Setting the F/T Ring Time (Fax/Tel mode only).......... 5-3

Easy Receive (MFC-3220C only) ............................... 5-4

Easy Receive (FAX-1820C only)................................ 5-5

Printing a reduced incoming fax

(Auto Reduction) ....................................................5-6

Receiving a fax at the end of a conversation

(FAX-1820C only)................................................... 5-6

Printing a fax from the memory ..................................5-6

Advanced receiving operations ........................................ 5-7

Operation from extension telephones......................... 5-7

For Fax/Tel mode only................................................ 5-7

Using a cordless external handset ............................. 5-8

Changing the remote codes ....................................... 5-8

Polling......................................................................... 5-9

Setting up Polling Receive ..................................... 5-9

Setting up Sequential Polling Receive ................... 5-9

Telephone services ........................................................ 5-10

Distinctive Ring.........................................................5-10

What does your telephone company’s

‘Distinctive Ring’ do?........................................ 5-10

What does Brother’s ‘Distinctive Ring’ do? .......... 5-10

Do you have Voice Mail?......................................5-11

Before you choose the ring pattern to register ..... 5-11

Registering the Distinctive Ring pattern ................... 5-12

Turning off the Distinctive Ring ............................5-13

Caller ID..........................................................................5-14

Viewing Caller ID List ............................................... 5-14

Printing Caller ID List................................................5-15

Call Waiting Caller ID (FAX-1820C only).................. 5-15

Setup Send ........................................................................... 6-1

How to fax.........................................................................6-1

Enter Fax mode..........................................................6-1

How to dial........................................................................6-1

Manual dialing ............................................................ 6-1

One-Touch dialing .....................................................6-2

Speed-Dialing ............................................................. 6-2

Search .......................................................................6-3

Out of Memory message ........................................6-3

xiv

Automatic transmission (MFC-3220C only)................6-4

This is the easiest way to send a fax......................6-4

Automatic transmission (FAX-1820C only)................. 6-4

This is the easiest way to send a fax......................6-4

Manual transmission (MFC-3220C only) ....................6-5

Manual transmission (FAX-1820C only) .....................6-5

Sending a fax at the end of a conversation

(FAX-1820C only)...................................................6-6

Basic sending operations..................................................6-7

Sending faxes using multiple settings......................... 6-7

Contrast ......................................................................6-7

Fax Resolution............................................................6-8

Manual and automatic fax Redial ...............................6-9

Color fax transmission................................................6-9

Dual Access (Not available for color faxes)..............6-10

Real Time Transmission...........................................6-10

Checking job status..................................................6-11

Canceling a job while scanning, dialing and

sending the original ..............................................6-12

Canceling a scheduled job........................................6-12

Advanced sending operations ........................................ 6-13

Broadcasting (Not available for color faxes) ............. 6-13

Overseas Mode ........................................................6-14

Delayed Fax (Not available for color faxes)..............6-15

Setting up Polled Transmit

(Not available for color faxes)...............................6-16

Delayed Batch Transmission

(Not available for color faxes)...............................6-17

Quick-Dial numbers and dialing options ...........................7-1

Storing numbers for easy dialing ......................................7-1

Storing One-Touch Dial numbers ...............................7-1

Storing Speed-Dial numbers.......................................7-3

Changing One-Touch and Speed-Dial numbers.........7-4

Setting up Groups for Broadcasting............................ 7-5

Dialing options..................................................................7-7

Access codes and credit card numbers...................... 7-7

Pause .........................................................................7-8

Fax Redial...................................................................7-8

Tone or Pulse .............................................................7-8

Telephone (voice) operation (FAX-1820C only) ...............7-9

How to dial........................................................................7-9

Making a telephone call .............................................. 7-9

Hold ............................................................................7-9

Remote Fax Options ............................................................ 8-1

Fax Forwarding/Paging ....................................................8-1

Programming a Fax Forwarding number....................8-1

Programming your pager number............................... 8-2

Setting Fax Storage..........................................................8-3

Backup Print...............................................................8-3

This is a safety feature in case the power goes off

so you won’t lose your messages..................................8-3

Setting your Remote Access Code...................................8-4

Remote Retrieval.............................................................. 8-5

Using your Remote Access Code...............................8-5

Remote commands ....................................................8-6

Retrieving fax messages ............................................8-7

Changing your Fax Forwarding number ..................... 8-7

Printing reports ....................................................................9-1

Machine settings and activity............................................ 9-1

Customizing the Transmission Verification Report .....9-1

Setting the Journal Period..........................................9-2

Printing reports (FAX-1820C only) ............................ 9-3

To print a report......................................................9-3

Printing reports (MFC-3220C only)............................. 9-4

To print a report......................................................9-4

Making copies .................................................................... 10-1

Using the machine as a copier .......................................10-1

Enter Copy mode......................................................10-1

Making a single copy................................................ 10-2

Making multiple copies .............................................10-2

Out of Memory message .......................................... 10-2

Using the Copy keys (Temporary settings) ....................10-3

Quality ......................................................................10-4

Options .....................................................................10-5

Enlarge/Reduce....................................................10-6

Paper Type........................................................... 10-7

Paper Size............................................................ 10-8

Brightness ............................................................10-8

Contrast....................................................................10-9

Sorting copies...........................................................10-9

N in 1 copy (Page Layout)...................................... 10-10

Changing the default copy settings .............................. 10-12

Copy Quality...........................................................10-12

Brightness...............................................................10-12

Contrast..................................................................10-12

xvi

Color Adjustment....................................................10-13

Legal limitations............................................................10-14

Important information ........................................................11-1

Standard telephone and FCC Notices

These notices are in effect on models sold and

used in the United States only..............................11-1

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)...................11-3

Important ..............................................................11-4

Industry Canada Compliance Statement

(Canada only) .......................................................11-4

LAN connection ........................................................11-4

International E

Important safety instructions.....................................11-5

Trademarks...............................................................11-7

Troubleshooting and routine maintenance .....................12-1

Troubleshooting ............................................................. 12-1

Error messages ........................................................12-1

Original jam...............................................................12-4

Original is jammed inside the front of

the control panel...............................................12-4

Original is jammed inside the back of

the control panel...............................................12-4

Printer jam or paper jam ...........................................12-5

Paper is jammed inside the front of the machine.

Paper is jammed in the paper tray........................ 12-5

Paper is jammed inside the paper tray.................12-6

Paper is jammed inside the machine....................12-7

If you are having difficulty with your machine ...........12-8

How to improve print quality ......................................... 12-11

Cleaning the print head...........................................12-11

Print Quality Check.................................................12-11

Checking the ink volume...............................................12-14

Packing and shipping the machine.........................12-15

Routine maintenance..............................................12-18

Cleaning the scanner..........................................12-18

Cleaning the machine printer platen................... 12-19

Replacing the ink cartridges ...................................12-20

NERGY STAR

Compliance Statement

....11-4

....12-5

xvii

Glossary ............................................................................... G-1

Specifications ......................................................................S-1

Product description...........................................................S-1

General.............................................................................S-1

Print media .......................................................................S-3

Copy .................................................................................S-3

Fax....................................................................................S-4

Scanner (MFC-3220C only)..............................................S-5

Printer ...............................................................................S-6

Interfaces..........................................................................S-7

Computer requirements....................................................S-7

Consumable items............................................................S-8

13 14

Index ......................................................................................I-1

Remote Retrieval Access card .......................................... R-1

xviii

Introduction

Using this Guide

Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.

Bold Bold typeface identifies specific keys on the

machine control panel.

Italics Italicized typeface emphasizes an important point

or refers you to a related topic.

Courier New

Warnings inform you what to do to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Improper Setup alerts you to devices and operations that are not compatible with the machine.

Courier New type face identifies the messages on the LCD of the machine.

INTRODUCTION 1 - 1

Fax Test Sheet and Product Registration (USA only)

After setting your Station ID, please fill in the Test Sheet included with your machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your machine is working properly.

To get a response, you must have set up your Station ID.

Setting the Station ID

(See

In USA Only: 1-877-268-9575

When your Test Sheet is received, a Confirmation Sheet and Product Registration form will be sent back to your machine.

Please fill in the form and return it to complete your registration.

on page 4-2.)

On-Line Registration (USA and Canada)

Insert the MFL-Pro Suite CD-ROM into your CD-ROM drive.

Click Online Registration to register your product.

1 - 2 INTRODUCTION

Control panel overview

FAX-1820C

12 11

3 4 5 6 71 2

MFC-3220C

12 11

10 9 8

3 4 5 6 71 2

INTRODUCTION 1 - 3

One-Touch keys

These 5 keys give you instant access to 10 previously stored dial numbers.

Shift (MFC-3220C only)

To access memory locations 6 through 10 in the One-Touch keys hold down the Shift key.

Shift (FAX-1820C only)

To access memory locations 6 through 10 in the One-Touch keys, or Report Menu in the Ink/Report key, hold down the Shift key.

Copy keys

(Temporary settings):

Options

You can quickly and easily select temporary settings for copying.

Quality

Use this key to temporarily change the quality for Copying.

Fax and telephone keys:

Redial/Pause

Redials the last number you called. It also inserts a pause in auto dial numbers.

Hook (MFC-3220C only)

Press before dialing if you want to make sure a fax machine answers, and then press Black Start or Color

Start.

Hook/Hold (FAX-1820C only)

Lets you dial telephone and fax numbers without lifting the handset.

—OR— Lets you place telephone calls on

hold.

Fax Resolution

Sets the resolution when you send a fax.

Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.

Stop/Exit

Stops an operation or exits from the menu.

Black Start

Lets you start sending faxes or making copies in black and white.

Also for MFC models, lets you start a scanning operation. (Color or mono, depending on the scanning setting on your PC)

Color Start

Lets you start sending faxes or making copies in full color.

Also for MFC models, lets you start a scanning operation. (Color or mono, depending on the scanning setting on your PC)

On/Off

You can turn the machine on or off.

Navigation keys:

Menu/Set

Lets you access the Menu to program and store your settings in the machine.

Volume

When using the speaker or during ringing in fax mode, you can press these keys to adjust the volume.

For fax model, you can adjust the handset volume too.

1 - 4 INTRODUCTION

Search/Speed Dial

Lets you look up numbers that are stored in the dialing memory. It also lets you dial stored numbers by pressing # and a two-digit number.

Press to scroll backward to a menu selection.

Press to scroll through the menus and options.

Also, you can use these keys to do a numerical search for the names of stored numbers in fax mode.

Mode keys:

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan (MFC-3220C only)

Lets you access Scan mode.

Liquid Crystal Display (LCD)

Displays messages on the screen to help you to set up and use your machine.

Ink/Reports

(FAX-1820C only)

Lets you clean the print heads, replace an ink cartridge and check the available ink volume.

—OR— Lets you access the Reports menu

by pressing it with the Shift key.

Ink (MFC-3220C only)

Lets you clean the print heads, replace an ink cartridge and check the available ink volume.

INTRODUCTION 1 - 5

Turning the machine on and off

When the machine is idle, you can turn it on and off by pressing the

On/Off

Even if you turned the machine off, it will periodically clean the print head to preserve print quality.

Turning the machine off

Press and hold down the until the LCD shows:

The LCD light will go off.

Turning the machine on

Press and hold down the until the LCD shows:

The LCD will show the date and time (Fax mode).

key. In OFF mode, no machine operations will be available.

On/Off

key

Shutting Down

Please Wait

Even in OFF mode, you can receive fax and telephone calls by customizing the

On/Off

key as explained below. (See On/Off

Setting on page 4-11.)

On/Off Setting Receive Mode Available Operations

Fax Receive:Off

(default)

Fax Receive:On Fax Only

1 - 6 INTRODUCTION

— No machine operations will be

available.

Fax Receive, Easy Receive, Delayed

Fax/Tel External TAD

Manual

Fax, Remote Fax Options, Remote Retrieval.

■

You cannot receive a fax with Black Start or Color Start.

■

Delayed Fax and Remote Fax Options should be set before you switch off the machine.

Delayed Fax, Easy Receive

■

You cannot receive a fax with Black Start or Color Start.

■

Delayed Fax and Remote Fax Options should be set before you switch off the machine.

About fax machines

Custom features

Do you have Voice Mail on the phone line?

If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls.

Why should there be problems?

Since both the machine and Voice Mail will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls.

For example, if your Voice Mail is set to answer after two rings and your machine is set to answer after four, your Voice Mail will stop your machine from receiving faxes.

If you set Voice Mail and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the machine can pass the call back to the other after the call has been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned, a second phone number on your present phone line.

Many people with Voice Mail choose an alternative service, which is called “Distinctive Ring”, and they are very satisfied with it. (See Distinctive Ring on page 5-10.)

Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother machine is designed to work with an answering machine or TAD (telephone answering device).

Connecting an external telephone answering device (TAD)

(See page 1-10.)

INTRODUCTION 1 - 7

is to get

Fax tones and handshake

When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press

Start

and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.

Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows

If your machine is set to the automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the “chirps” for about 40 seconds, and the LCD continues to show

Stop/Exit

press The fax ‘handshake’ is the time in which the sending machine’s CNG

tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. So it is important for the receiving machine to answer the call in as few rings as possible.

Receiving

Fax Only

Receiving

Black Start

mode, it will answer every call

. To cancel receiving,

Color

When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. Pay special attention to the directions for connecting a TAD in this chapter. (See

device (TAD)

1 - 8 INTRODUCTION

Connecting an external telephone answering

on page 1-10.)

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.

Your machine must have enough memory for this feature to work.

Connecting the machine

Connecting an external telephone

If your machine does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below.

Connect the modular plug on the telephone line cord to the jack labeled EXT. in the back of the machine.

(MFC-3220C)

When this phone (or TAD) is in use, the LCD shows

INTRODUCTION 1 - 9

Extension Telephone

External Telephone

Telephone

Connecting an external telephone answering device (TAD)

Sequence

You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.

If You Subscribe to your Telephone Company’s Distinctive Ring Service:

You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company’s Distinctive Ring Service. You cannot use the Toll Saver setting.

If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration below.)

1 - 10 INTRODUCTION

Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.

TAD

(MFC-3220C)

TAD

When the TAD is in use, the LCD shows

Telephone

Connections

The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the telephone wall jack into the back of the machine, in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the back of the machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone jack.)

Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

Set the Receive Mode to

Choosing the Receive Mode

(See

External TAD

on page 5-1.)

INTRODUCTION 1 - 11

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.

1 - 12 INTRODUCTION

Special line considerations

Roll over phone lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work

best on a dedicated line.

Two-line phone system

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine. (See

only) on page 5-4.)

Easy Receive (MFC-3220C

INTRODUCTION 1 - 13

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter.

Triplex Adapter

RJ14

RJ11

RJ14

1 - 14 INTRODUCTION

Installing machine, external two-line tad and two-line telephone

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your machine.

Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine.

Triplex Adapter

External Two Line TAD machine

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Two Line Phone

INTRODUCTION 1 - 15

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the Receive Mode set to Fax Only to receive faxes any time of the day or night.

If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

If you are installing the machine to work with a PBX

It is not guaranteed that the unit will operate properly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to incoming calls should initially be regarded as telephone calls.

Manual

. All

Custom features on your phone line

If you have Call Waiting/Caller ID with the MFC-3220C, or Call Waiting, Voice Mail, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine. (See Custom features on page 1-7 and See Custom features on a single line. on page 12-9.)

1 - 16 INTRODUCTION

Loading originals and paper

Load originals

You can copy and scan from the ADF (automatic document feeder).

Using the automatic document feeder (ADF)

■

Originals must be between 3.5 and 8.5 inches wide and 5 and 14 inches long.

■

Make sure you place the originals face down, top edge first.

■

Adjust the paper guides to fit the width of your original.

Recommended environment

Temperature: 68° F - 86° F Humidity: 50% - 70% Paper: 20 lb LTR

Originals are Face Down

Paper Guides

in the ADF

LOADING ORIGINALS AND PAPER 2 - 1

■

The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Use standard

(20 lb

) paper when using the ADF.

Fan the paper, and then stagger the pages in the ADF as shown:

Approx. 1/2 inch

DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.

Make sure originals written with ink are completely dry.

DO NOT pull on the original while it is in progress.

2 - 2 LOADING ORIGINALS AND PAPER

About paper

The print quality of your original can be affected by the kind of paper you use in the machine.

To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before purchasing large quantities.

For best results, use the recommended paper.

When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the “Basic” tab in the printer driver. Also avoid stacking by removing each page after it exits the machine to avoid smudging.

Handling and using special paper

■

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

■

The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing up toward you.

■

Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next original. Use only transparencies recommended for inkjet printing.

Recommended paper

The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com recommendations for paper that can be used with your machine.

LOADING ORIGINALS AND PAPER 2 - 3

and check the latest

Paper capacity of the paper tray

Paper Type Paper Size Number of sheets

Plain Paper (Cut Sheet)

Letter, Executive, A5, A6, B5 (JIS)

100 of 20 lb up to 0.39 in.

Legal 50 of 20 lb Inkjet Paper Letter 20 Glossy Paper Letter 20 Transparencies Letter 10 Envelopes DL, COM-10, C5,

Monarch, JE4 Photo Card 4" x 6"

2L (5" x 7"

3.5" x 5"), )

, L (

Index Card 5" x 8" 30

* You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H))

paper.

* You can receive faxes only on Letter or Legal paper.

Paper specifications for the paper tray

Cut Sheet Paper Weight

Plain Paper: 17 to 32 lb Inkjet Paper: 17 to 53 lb Glossy Paper: Up to 58 lb Index card: Up to 32 lb

Thickness Plain Paper: 0.003 to 0.006 in.

Inkjet Paper: 0.003 to 0.01 in. Glossy Paper: Up to 0.01 in. Envelopes: Up to 0.02 in. Photo Card: Up to 0.017 in. Index card: Up to 0.006 in.

2 - 4 LOADING ORIGINALS AND PAPER

Paper capacity of the output paper support

Output Paper Support

Up to 50 sheets of 20 lb (Letter)

■

Transparencies and glossy paper must be picked up from the output paper support one page at a time to avoid smudging.

■

Legal cannot be stacked on the output paper support.

Do not use paper or envelopes:

■

that are damaged, curled, wrinkled, or irregularly shaped

0.04 in. or longer

■

that are extremely shiny or highly textured

■

that were previously printed by a printer

■

that cannot be arranged uniformly when stacked

■

that are made with a short grain

0.04 in. or longer

Do not use envelopes:

■

that are of a baggy construction

■

that are embossed (have raised writing on them)

■

that have clasps on them

■

that are not sharply creased

■

that are preprinted on the inside

LOADING ORIGINALS AND PAPER 2 - 5

Printable area

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.

EnvelopesCut Sheet Paper

■ unprintable area

Paper Paper Size

Cut Sheet Letter,

Legal

A5, A6, JIS_B5 Executive

Photo Card

Index Card 5" Envelopes DL,C5,

Printable area depends on the Printer driver settings.

4" x 6" Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

L (3.5" x 5") 2L (5" x 7")

8" Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

COM10, Monarch, JE4

Fax 0.12 in. 0.47 in. 0.23 in. 0.23 in. Copy 0.12 in. 0.12 in. 0.12 in. 0.12 in. Printer 0.12 in. 0.12 in. 0.23 in. 0.23 in. Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Copy 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Printer 0.39 in. 0.79 in. 0.12 in. 0.12 in.

Top

Bottom

Left

The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using.

Right

2 - 6 LOADING ORIGINALS AND PAPER

How to load paper and envelopes

To load paper or other media

Fan the stack of paper well to avoid paper jams and mis-feeds.

Unfold the paper support, and press and slide the paper guide to fit the paper width.

Paper Support

Paper Guide

Gently insert the paper. Make sure the print side is towards you and the paper is below the maximum paper mark.

Maximum Paper Mark

Print Side

Paper

LOADING ORIGINALS AND PAPER 2 - 7

To load glossy paper

Fan the stack of glossy paper well.

Put a sheet of plain paper in the paper tray first, and then put the stack of glossy paper on top of it.

If the glossy sheets are ‘double-feeding’, put one sheet in the paper tray at a time.

To load envelopes

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

If the envelopes are ‘double-feeding’, put one envelope in the paper tray at a time.

Press and slide the paper guide to fit the width of the envelopes. Insert them into the paper tray with the address side toward you and pointed in the direction below.

2 - 8 LOADING ORIGINALS AND PAPER

Maximum Paper Mark

Print Side

On-screen programming

User-friendly programming

Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.

Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.

Menu table

You can probably program your machine without the User’s Guide if you use the Menu table that begins on page 3-3. These pages will help you understand the menu selections and options that are found in the machine’s programs.

Fine

Menu/Set,

Fine

You can program your machine by pressing followed by the menu numbers. For example to set Press Press

Menu/Set, 2, 2, 2 Menu/Set

Fax Resolution

and or to select

Memory storage

If there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas Mode, and so on) will be lost. You may also have to reset the date and time.

ON-SCREEN PROGRAMMING 3 - 1

Navigation keys

*Access the menu * Go to the next menu level

*Accept an option * Scroll through the current

menu level

* Go back to the previous

menu level

* Exit the menu

You can access the menu mode by pressing When you enter the menu, the LCD scrolls.

Press —OR— Press —OR— Press

for General Setup menu

for Fax menu

for Copy menu

Menu/Set

1.General Setup

2.Fax

3.Copy

....

Press

You can scroll more quickly through each menu level by pressing the arrow for the direction you want: or .

Then set an option by pressing on the LCD.

The LCD will then show the next menu level. Press or to scroll to your next menu selection. Press When you finish setting an option, the LCD shows

for Initial Setup

Menu/Set

Use to scroll backward if you passed your choices or want to save keystrokes.

0.Initial Setup

when that option appears

Accepted

3 - 2 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

General

Setup

1.Mode Timer — 5 Mins

2.Paper Type — Plain

3.Paper Size — Letter

4.Volume 1.Ring High

Selections

2.Beeper High

3.Speake r High

4.Handse t

(FAX-1820 only)

The factory settings are shown in Bold.

Options Descriptions Page

Sets the time to

2 Mins 1 Min

30 Secs

(MFC-3220C only)

0 Secs

(FAX-1820C only)

Off

Inkjet Glossy (4-Color or 3-Color) Transprncy

Legal

Med

Low Off

Med

Low

Off

Med

Low Off

High

Low

return to Fax mode.

Sets the type of paper in the paper tray.

Sets the size of paper in the paper tray.

Adjusts the ring volume.

Adjusts the volume level of the beeper.

Adjusts the speaker volume.

Adjusts handset volume.

exit

4-5

4-6

4-7

4-8

ON-SCREEN PROGRAMMING 3 - 3

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

1.General Setup

(Continued)

2.Fax 1.Setup

4.Volume

(Continued)

5.Auto Daylight

6.On/Off Setting

Receive

(In Fax mode only)

Selections

5.Volume Amplify

(FAX-1820C only)

— On

— Fax Receive:

1.Ring Delay 04

2.F/T Ring Time

3.Easy Receive

4.Remote Code

The factory settings are shown in Bold.

Options Descriptions Page

On (Permane nt/

Tempor ary)

Off

03 02 01 00

70 Sec 40 Sec 30 Sec

20 Sec

Semi

(FAX-1820C only)

Off

( 51, #51)

Off

For the hearing-impaired, you can set the volume to the VO L AMPLIF Y:ON setting on a permanent or temporary basis.

Changes for Daylig ht Savings Time automatically.

Customizes the On/Off key in o rder to receive fax even in OFF mode.

Sets the number of rings before the machine answers in Fax or Fax/Tel mode.

Sets the pseudo/double-ring time in Fax/Tel mode.

Receives fax messages without pressing the Black Start or Color Start key.

You can answer all calls at an extension or external phone and use codes to turn the machine on or off. You can personalize these codes.

exit

4-10

4-11

5-2

5-3

5-4 and 5-5

5-8

3 - 4 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax (Continued)

1.Setup Receiv e

(In Fax mode only) (Continued)

2.Setup Send (In Fax mode only)

Selections

5.Auto Reduct ion

6.Pollin g RX Sets up your

1.Contra st Auto

2.Fax Resolu tion

3.Delaye d Fax

4.Batch TX On

5.Real T ime TXOff

6.Polled TX On

7.Overse as Mode

The factory settings are shown in Bold.

Options Descriptions Page

Off

Light Dark

Standard

Fine S.Fine Photo

— Set the time of day in

Off

On Next Fax Only

Off

Reduces the size of incoming faxes.

machine to poll another fax machine.

Changes the lightness or darkness of faxes you send.

Sets the default resolution for outgoing faxes.

24 hour format that the delayed faxes will be sent.

Combines delayed faxes to the same fax number at the same time of day into one transmission.

You can send a fax without using the memory.

Sets up your machine with an original to be retrieved by another fax machine.

Adjusts for overseas transmissions, which can sometimes cause problems.

exit

5-6

5-9

6-7

6-8

6-15

6-17

6-10

6-16

6-14

ON-SCREEN PROGRAMMING 3 - 5

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax (Continued)

3.Set QuickDial

4.Report Setting

5.Remote Fa x Opt

Selections

1.One-Touch Dial

2.Speed-Dial — Stores Speed-Dial

3.Setup Groups

1.Transmission

2.Journal Period

1.Fax Fwd/Pag ing

2.Fax Storage

3.Remote Access

4.Print Fax

(Backup Print)

The factory settings are shown in Bold.

Options Descriptions Page

Stores One-Touch Dial numbers, so you can dial by pressing one key (and Start).

numbers, so you can dial by pressing only a few keys (and Start).

— Sets up a Group

On On+Ima ge

Off

Off+Im age

Every 7 Days Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours

Every 50 Faxes

Off

Fax Forw ard Paging

Off

--- You must set your

— Prints incoming faxes

number for Broadcasting.

Initial setup for Transmission Verification Report and Fax Journal Report.

Sets the machine to forward fax messages or to call your pager.

Stores incoming faxes in the memory so you can retrieve them while you are away from your machine.

own code for Remote Retrieval.

stored in the memory.

exit

7-1

7-3

7-5

9-1

9-2

8-1 8-2

8-3

8-4

5-6 8-3

3 - 6 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax (Continued)

6.Remaining Jobs

Miscellaneous

Selections

— — Checks which jobs

1.Distinctive

2.Call er ID Display #

3.Call Waitin g ID

(FAX-1820C only)

The factory settings are shown in Bold.

Options Descriptions Page

are in the memory or cancels a delayed fax or polling job.

Off

Set (On)

Print Report

Off

Uses the Telephone Company’s Distinctive Ring subscriber service to register the ring pattern with the machine.

View or print a list of the last 30 Caller IDs stored in the memory.

Lets you use the telephone company’s Call W aiting/Ca ller ID subscriber service.

exit

6-11

5-10

5-14

5-15

ON-SCREEN PROGRAMMING 3 - 7

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

3.Copy 1.Qualit y Best

2.Brightne ss —- +

3.Contrast —- +

4.Color Adjust

4.Test Pr int You can print a test

Selections

1.Red R:- +

2.Green G:- +

3.Blue B:- +

Options Descriptions Page

Normal

Fast

- +

R:- + R:- +

G:- +

G:- + G:- +

B:- +

B:- + B:- +

Selects the Copy resolution for your type of original.

Adjusts the brightness.

Adjusts the contrast for copies.

Adjusts the amount of Red in copies.

Adjusts the amount of Green in copies.

Adjusts the amount of Blue in copies.

sample page to check the print quality and adjust the Vertical Alignment.

The factory settings are shown in Bold.

exit

10-12

10-13

12-11

3 - 8 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

5.Print Reports

0.Initial Setup

1.Help List — — You can print these

2.Quick-Dial ——

3.Fax Journa l

4.Transmission

5.User Settin gs

1.Receive Mode

2.Date/Time — — Puts the date and

3.Station ID — Fax

4.Tone/Pulse

0.Loca l Langua ge

(Canada only)

Selections

——

— Fax Only

— Tone

— English

The factory settings are shown in Bold.

Options Descriptions Page

lists and reports.

You can choose the

Fax/Tel External TAD Manual

Name

Pulse

French

receive mode that best suits your needs.

time on the LCD and in headings of faxes you send.

Program your name and fax number to appear on each page you fax.

Selects the dialing mode.

Allows you to change the LCD Language for your country.

exit

9-3 and 9-4

5-1 and 5-2

4-1

4-2

4-4

See Quick Setup Guide

ON-SCREEN PROGRAMMING 3 - 9

Getting started

Initial Setup

Setting the Date and Time

Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected.

Press

Enter the last two digits of the year. Press

Enter two digits for the month. Press (For example, enter 09 for September, or 10 for October.)

Enter two digits for the day. Press (For example, enter 06 for 6th.)

Enter the time in 24-Hour format. Press (For example, enter 15:25 for 3:25 P.M.)

Press The LCD now shows the date and time whenever the machine

is in Fax mode.

Menu/Set, 0, 2

Menu/Set

Stop/Exit

2.Date/Time

Year:20XX

Month:XX

Day:XX

Time:XX:XX

4 - 1 GETTING STARTED

Setting the Station ID

You should store your name or company name and fax number to be printed on all fax pages that you send.

Press

Enter your fax number (up to 20 digits).

Press You cannot enter a hyphen.

Use the dial pad to enter your name (up to 20 characters).

Press

Press The LCD will go back standby mode automatically.

If the Station ID has already been programmed, the LCD will ask you to press

Menu/Set, 0, 3

Menu/Set

Menu/Set Stop/Exit

to make a change or 2 to exit without changing.

3.Station ID

Fax:

Name:

GETTING STARTED 4 - 2

Entering text

When you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most number keys have

0, #

three or four letters printed above them. The keys for

and do not have printed letters because they are used for special characters.

By pressing the appropriate number key repeatedly, you can access the character you want.

Press Key one time two times three times four times

2 ABC2 3 DEF3 4 GH I 4 5 JKL5 6 MNO6 7 PQRS 8 TUV8 9 WX YZ

Inserting spaces

To enter a space, press once between numbers and twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to move the cursor under the incorrect character. Then press

Stop/Exit

. All letters above and to the right of the cursor will be deleted. Re-enter the correct character. You can also back up and type over incorrect letters.

Repeating letters

If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.

4 - 3 GETTING STARTED

Special characters and symbols

Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press select it.

Press for (space) ! " # $ % & ’ ( ) + , - . /

Menu/Set

Press Press

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

In order to program this information into your machine, complete the steps described on page 4-2.

# 0

for : ; < = > ? @ [ ] ^ _ for É À È Ê Î Ç Ë Ö 0

NOTICE (For USA)

Setting Tone and Pulse dialing mode

1 2

Press Press

(or Press Press

Menu/Set, 0, 4

or to select

Tone

Menu/Set Stop/Exit

Pulse

4.Tone/Pulse

GETTING STARTED 4 - 4

General Setup

Setting the Mode Timer (MFC-3220C only)

The machine has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the machine takes after the last Copy or Scan operation before it returns to Fax mode. If you select in the mode you used last.

Off

, the machine stays

Press

Press or to select

0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins

Press

Menu/Set, 1, 1

Menu/Set

1.Mode Timer

Off

Setting the Mode Timer (FAX-1820C only)

The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select last.

Press

Press or to select

0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins

Press

Menu/Set, 1, 1

Menu/Set

Off

, the machine stays in the mode you used

1.Mode Timer

Off

4 - 5 GETTING STARTED

Setting the Paper Type

To get the best print quality, set the machine for the type of paper you are using.

Press

Press or to select

Inkjet, Glossy

Press

If you selected

Glossy:4-Color

Press The print quality of black ink varies depending on the kind of

glossy paper you are using. Black ink is used when you select

Glossy:4-Color

black ink, select by combining the three ink colors.

Menu/Set, 1, 2

Transprncy

Menu/Set

Glossy

. If the glossy paper you are using repels the

Glossy:3-Color

Plain

, press or to select

Glossy:3-Color

, .

, which simulates black ink

2.Paper Type

Press The machine ejects paper with printed surfaces face up on the

paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.

Stop/Exit

Setting the Paper Size

You can use two sizes of paper for printing your faxes and copies: letter and legal. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax on the page.

Press

Press or to select

Letter

Press

Press For Copy Options, you can also change the paper size to photo

card size (4" (See

Menu/Set, 1, 3

Legal

Menu/Set Stop/Exit

Paper Size

6") for the next copy only.

on page 10-8 .)

3.Paper Size

GETTING STARTED 4 - 6

Setting the Ring Volume

You can adjust the ring volume when your machine is idle (not being used). You can turn the ring level.

Off

or you can select the ring volume

Press

Press or to select (

Press

Press —OR— In Fax mode, press or to adjust the volume level. Every time

you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again.

Menu/Set, 1, 4, 1

Low, Med, High

Menu/Set Stop/Exit

Off

1.Ring

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is

Low

. When the beeper is on, the machine beeps every time you

press a key or make a mistake and after a fax is sent or received.

Press

Press or to select your

option.

(

Press

Menu/Set, 1, 4, 2

Low, Med, High

Menu/Set Stop/Exit

Off

)

2.Beeper

4 - 7 GETTING STARTED

Setting the Speaker Volume

You can adjust the machine’s one-way speaker volume.

Press

Press or to select (

Press

Press —OR— In Fax mode, you can adjust the speaker volume by pressing

and then selecting a speaker volume level. Press or to adjust the volume level. The LCD shows the setting

you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Menu/Set, 1, 4, 3

Low, Med, High

Menu/Set Stop/Exit

Off

3.Speaker

Hook

Setting the Handset Volume (FAX-1820C only)

Press

Press or to select

(

Press

—OR—

You can adjust the handset volume any time you are talking on

the telephone. There are two handset volume levels,

HIGH

Press or to adjust the volume level. The LCD shows the

setting you are choosing. The new setting will remain until you

change it again.

Menu/Set, 1, 4, 4

High

Low

Menu/Set Stop/Exit

. The default setting is

LOW

4.Handset

LOW

and

GETTING STARTED 4 - 8

Choosing the Handset Volume (For Volume Amplify) (FAX-1820C only)

Before you begin to use the machine, you must decide if you need to set the handset volume to

Vol Amplify:On

hearing-impaired. The AMPLIFY volume level complies with FCC standards.

Volume Amplify:Off

This default setting is appropriate if

none

hearing-impaired. During a conversation, users can press Volume

or on the control panel to adjust the volume to When the handset is replaced, the handset volume will remain until you change it again.

Volume Amplify:On—Temporary

This setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press Volume or on the control panel to adjust the volume to

Low, High

the handset is replaced, the handset volume returns to the default setting of

Volume Amplify:On—Permanent

Choose

Low

Vol Amplify:On—Permanent

hearing-impaired. During a conversation, users can press Volume

or on the control panel to adjust the volume to

Amplify

returns to the default setting of

. When the handset is replaced, the handset volume

Amplify

for a user who is

of the users are

Low

Amplify

all

of the users are

Low,High

High

. When

When you press Volume or ton the control panel to adjust the volume, the LCD shows the setting you are choosing. Each key press changes the volume to the next setting.

WARNING

It is important that you do NOT choose

Permanent

unless ALL

the users are hearing-impaired. Otherwise, the default setting of

Amplify

4 - 9 GETTING STARTED

may damage the hearing of some users.

Setting Volume Amplify (FAX-1820C only)

Please carefully read Choosing the Handset Volume on page 4-9 before you do the following steps:

Press

If none of the users are hearing-impaired, press or

—OR— If some or all of the users are hearing-impaired, select

If all the users are hearing-impaired, press or to select

Permanent

—OR— If only some of the users are

hearing-impaired, select

Temporary

Press

Menu/Set, 1, 4, 5

to select

, and then press

Stop/Exit

Off

, and then press

Menu/Set

5.Volume Amplify

Vol Amplify: Off

Menu/Set

Permanent

Temporary

and go to Step 4.

Turning on Automatic Daylight Savings Time

You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct day and time in the

Press

Press or to select On (or

Off

Press

Menu/Set, 1, 5

Menu/Set Stop/Exit

Date/Time

setting.

5.Auto Daylight

GETTING STARTED 4 - 10

On/Off Setting

You can customize the machine’s On/Off key. The default setting is

Off

. Your machine will not work when it is switched Off, but it will purge the ink head periodically. If you turn this setting to receive faxes or calls even when the machine is switched Off.

Press

Press or to select On (or

Off

Press

Menu/Set, 1, 6

Menu/Set

6.On/Off Setting

, you can

4 - 11 GETTING STARTED

Setup Receive

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for your machine. You can choose the mode that best suits your needs.

LCD How it works When to use it

Fax Only

(automatic receive)

Fax/Tel * (fax and telephone)

(with an external or extension telephone)

Externa l TAD

(with an external answering device)

Manual

(manual receive)

(with an external or extension telephone or with Distinctive Ring)

The machine automatically answers every call as a fax.

The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.

The external answering device (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.

You control the phone line and must answer every call yourself.

For dedicated fax lines.

Use this mode if you expect to receive lots of fax messages and few telephone calls. You cannot have an answering machine on the same line, even if it is on a separate wall jack on the same line. You cannot use the telephone company’s Voice Mail in this mode.

Use this mode if you have connected an answering machine on your phone line. The TAD setting works only with an external answering machine . Ring Delay and F/T Ring Time do not work in this setting.

Use this mode when you are using a computer modem on the same line or if you don’t receive many fax messages or with Distinctive Ring. If you answer and hear fax tones, wait until the machine takes over the call, then hang up.

Fax/Tel

* In

mode you must set the Ring Delay and F/T Ring Time.

SETUP RECEIVE 5 - 1

To select or change your Receive Mode

If it is not illuminated in green, press (

Press

Press or to select

Fax Only, Fax/Tel, External TAD

Press

Press If you are changing the Receive Mode while in another

operation, the LCD will return to that operation.

Menu/Set, 0, 1

Menu/Set Stop/Exit

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

TAD

: External TAD

Mnl

: Manual

Fax

1.Receive Mode

Manual

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it answers in phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4.

(See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive (FAX-1820C only) on page 5-5.)

If it is not illuminated in green, press (

Press

Press or to select how many times the line rings before the machine answers (00, 01, 02, 03 or 04).

Press (If you select 00, the line won’t ring at all.)

Press

Fax only

Menu/Set, 2, 1, 1

Menu/Set

Stop/Exit

Fax/Tel

mode. If you have extension

Fax

1.Ring Delay

5 - 2 SETUP RECEIVE

Setting the F/T Ring Time (Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.)

This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on the same line as the machine (FAX-1820C only) or on any extension phone (in a separate wall jack) on the same line as the machine. (See page 5-7.)

If it is not illuminated in green, press (

Press

Press or to select how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds).

Press

Press Even if the caller hangs up during the pseudo/double-ringing,

the machine will continue to ring for the set time.

Menu/Set, 2, 1, 2

Menu/Set Stop/Exit

Operation from extension telephones

Fax

2.F/T Ring Time

SETUP RECEIVE 5 - 3

Easy Receive (MFC-3220C only)

When you use this feature, you don’t have to press

Color Start

call. Selecting automatically, even if you lift the handset of an extension or external phone. When you see ‘chirps’ through the handset of an extension phone connected to another telephone wall jack, just replace the handset and your machine will do the rest. Selecting the machine yourself by lifting the handset of an external or extension phone, and then press machine—OR—by pressing

Operation from extension telephones

(See

If this feature is set to On, but your machine doesn’t connect a fax call when you lift a extension or external phone handset, press the Fax Receive Code If you send faxes from a computer on the same phone line and the machine intercepts them, set Easy Receive to

If it is not illuminated in green, press (

Press

Use or to select On (or

Off

Press

, or the Fax Receive Code

allows the machine to receive fax calls

Receiving

Menu/Set, 2, 1, 3

Menu/Set Stop/Exit

on the LCD or when you hear

Off

Black Start

if you are not at your machine.

when you answer a fax

means you’ll have to activate

on page 5-7.)

Black Start,

Color Start

Fax

3.Easy Receive

Off

on the

5 - 4 SETUP RECEIVE

Easy Receive (FAX-1820C only)

When you use this feature, you don’t have to press

Color Start

fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset. Your machine does the rest. Selecting automatically, even if you lift the handset of an extension or external phone. Selecting answered it at the machine. Selecting activate the machine yourself, by pressing

Start

or by pressing (See Operation from extension telephones on page 5-7 and For Fax/Tel mode only on page 5-7.)

If you’ve set the feature to ON, but your machine doesn’t automatically connect a fax call when you lift an external or extension phone handset, press the Fax Receive code At the machine, lift the handset and then press

Color Start

If you send faxes from a computer on the same phone line and the machine intercepts them, set Easy Receive to

If it is not illuminated in green, press (

Press

Use or to select On,

Semi

Press

, or the Fax Receive Code

Receiving

allows the machine to receive fax calls

Semi

lets the machine receive the call only if you’ve

5 1

if you are not at your machine.

Menu/Set, 2, 1, 3

Off

, or

Menu/Set Stop/Exit

5 1

on the LCD or when you hear

Off

means you’ll have to

Black Start

Black Start,

when you answer a

Color

5 1

Black Start

Off

Fax

3.Easy Receive

SETUP RECEIVE 5 - 5

Printing a reduced incoming fax (Auto Reduction)

If you choose On, the machine automatically reduces an incoming fax to fit on one page of letter or legal size paper. The machine calculates the reduction ratio by using the page size of the original and your Paper Size setting (

Menu/Set, 1, 3

If it is not illuminated in green, press (

Press

Use or to select On (or

Off

Press

Press If you receive faxes that are split on two pages, turn on this

setting. But if the original is too long, the machine may print it on two pages.

Menu/Set, 2, 1, 5

Menu/Set Stop/Exit

Fax

5.Auto Reduction

Receiving a fax at the end of a conversation (FAX-1820C only)

At the end of a conversation you can ask the other party to fax you information before you both hang up.

Ask the other party to place the original in their machine and to

Start

press receiving tones (chirps) before hanging up.

When you hear the other machine’s CNG tones (beeps), press

Black Start or Color Start

If you picked up the handset, replace it.

. Tell the other party to wait until your machine sends

Printing a fax from the memory

If you set Fax Storage to ON for Remote Retrieval, you can still print a fax from the memory when you are at your machine. (See

Fax Storage

Press

After printing has finished, press

5 - 6 SETUP RECEIVE

on page 8-3.)

Menu/Set, 2, 5, 4 Black Start

Color Start

Stop/Exit

4.Print Fax

Setting

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code fax. (See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive

(FAX-1820C only)

If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code an extension phone. (See Setting the F/T Ring Time (Fax/Tel mode

only)

on page 5-3.)

If you answer a call and no one is on the line, you should assume that you’re receiving a manual fax.

■

Press displays Receiving, and then hang up.

Your caller will have to press

on page 5-5.)

and wait for the chirp or until the machine’s LCD

For Fax/Tel mode only

, the machine starts to receive a

#51

to take the call at

Start

to send the fax.

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.

If you're at the machine, you can lift the handset to answer. (FAX-1820C only).

Hook

Lift the external telephone's handset, and then press answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing

#51

between the pseudo/double

SETUP RECEIVE 5 - 7

Using a cordless external handset

If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press

Hook

to transfer the call to the cordless handset.

Changing the remote codes

Remote Codes might not work with some telephone systems. The

preset Fax Receive Code is Code is

#51

If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as

###

and

999

. The preset Telephone Answer

If it is not illuminated in green, press (

Press

Press or to select On (or

Off

Press

If you want to, enter a new Fax Receive Code. Press

If you want to, enter a new Telephone Answer Code. Press

Press

Menu/Set, 2, 1, 4

Menu/Set

Menu/Set Stop/Exit

4.Remote Code

Fax

5 - 8 SETUP RECEIVE

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your machine to ‘poll’ other machines, or you can have someone poll your machine.

Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a fax, they pay for the call. If you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the Polling feature.

Setting up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

If it is not illuminated in green, press (

Press

Enter the fax number you are polling.

Press The LCD shows

Menu/Set, 2, 1, 6

Black Start

Color Start

Dialing

Fax

6.Polling RX

Setting up Sequential Polling Receive

Your machine can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed.

If it is not illuminated in green, press (

Press

Enter the fax machines you want to poll using One-Touch, Speed-Dial, a Group or the dial pad. You must press

Press number or Group number in turn to receive a fax.

Menu/Set, 2, 1, 6

Menu/Set

Black Start

Color Start

between each fax number.

. Your machine will poll each

Fax

6.Polling RX

SETUP RECEIVE 5 - 9

Telephone services

Your machine supports the Distinctive Ring telephone service that some telephone companies offer.

If you have Voice Mail, RingMaster, an answering service, an alarm system or other custom features on your telephone line, it may affect the way your machine works. (See Custom features on page 1-7 and Custom features on a single line. on page 12-9.) If you have Voice Mail on your phone line, please read the following carefully.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to have more than one number on the same phone line. If you need

more than one phone number, it is cheaper than paying for an extra line. Each phone number has its own distinctive ring pattern,

so you will know which phone number is ringing. This is one way you can have a separate phone number for your machine.

Please call your telephone company for availability and rates.

What does Brother’s ‘Distinctive Ring’ do?

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes.

You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.

5 - 10 SETUP RECEIVE

Do you have Voice Mail?

If you have Voice Mail on the phone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls.

However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one

has a separate phone number, neither will interfere with the other’s operations.

If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions below to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.

Ring Pattern

1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown.

Rings

SETUP RECEIVE 5 - 11

■

The machine will only answer calls to its registered number.

■

The first two rings are silent on the machine. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)

■

If you program the machine properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.

Registering the Distinctive Ring pattern

Very important!

After you have set the Distinctive Ring feature to ON, the receive mode is set to Voice Mail set up on the Distinctive Ring number, means you must answer all the calls yourself. You can not change the receive mode to the other mode while the Distinctive Ring is set to on.

Press

Press or to select Press

Press or to select the stored ring pattern you want to use. Press (You will hear each pattern as you scroll through the four

patterns. Make sure you choose the pattern that the telephone company gave you.)

Press Distinctive Ring is now set to on.

Manual

automatically. Unless you have a TAD or

Menu/Set, 2, 0, 1

Menu/Set

Stop/Exit

Manual

Set

1.Distinctive

mode

5 - 12 SETUP RECEIVE

Turning off the Distinctive Ring

Press

Press or to select Press

Press If you turn off Distinctive Ring, the machine will stay in

receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 5-2.)

Menu/Set, 2, 0, 1

Menu/Set Stop/Exit

Off

1.Distinctive

Manual

SETUP RECEIVE 5 - 13

Caller ID

The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings.

After a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory.

■

You will see the first 16 characters of the number (or name).

■ Out of Area

ID service area.

■ Private Call

blocked transmission of information.

If both the name and number are received, the LCD shows only the name. You can print a list of Caller ID information received by your machine. (See Printing Caller ID List on page 5-15.)

Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area.

display means call originated outside your Caller

display means the caller has intentionally

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.

Press

Press or to select

Display #

Press If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to select the Caller ID you want to view, and then press

Menu/Set

the date and time of the call.

5 - 14 SETUP RECEIVE

Menu/Set, 2, 0, 2

Menu/Set

. The LCD shows the caller’s name and number and

2.Caller ID

Press or to return to the Caller ID listing. —OR— Press

Stop/Exit

Printing Caller ID List

Press

Press or to select

Print Report

Press

After printing has finished, press

Menu/Set, 2, 0, 2

Menu/Set Black Start

Color Start

Stop/Exit

2.Caller ID

Call Waiting Caller ID (FAX-1820C only)

The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting Callers on your fax machine’s LCD.

To set the Call Waiting Caller ID to On (or Off):

Press

Press or to select

Press

To answer a Call Waiting signal:

To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold to catch the other call. The LCD shows the Caller ID.

Press

To switch back to the first call, press again.

Menu/Set, 2, 0, 3

Off

(or

Menu/Set

Search/Speed Dial

to switch to the second call.

3.CallWaiting ID

Search/Speed Dial

Either caller can hang up at any time. However, if you hang up you will disconnect both callers.

SETUP RECEIVE 5 - 15

Setup Send

How to fax

You can send faxes from the ADF (automatic document feeder).

Enter Fax mode

Before sending faxes, make sure (

green. If not, press ( setting is Fax.

Fax

) to enter Fax mode. The default

Fax

) is illuminated in

How to dial

There are four ways to dial.

Manual dialing

Press all of the digits of the phone or fax number.

6 - 1 SETUP SEND

One-Touch dialing

Press the One-Touch Key of the location you want to call. (See

Storing One-Touch Dial numbers

To dial One-Touch numbers 6 to 10, hold down the One-Touch Key.

on page 7-1.)

Shift

as you press

If the LCD shows One-Touch key, number has not been stored on it.

Not Registered

when you press the

Speed-Dialing

Press number. (See

Search/Speed Dial, #

Storing Speed-Dial numbers

If the LCD shows Speed-Dial number, a number has not been stored for it.

Not Registered

, and then the two digit Speed-Dial

on page 7-3.)

two-digit number

when you enter the

SETUP SEND 6 - 2

You can search for names you have stored in the One-Touch and Speed-Dial memories. Press navigation keys to search. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.)

* To search alphabetically, you can use dial pad to enter the first letter of the name you are looking for.

Out of Memory message

Search/Speed Dial

To search numerically

To search alphabetically*

and the

If you get an of a fax, press

Memory

the option to press or to press

Out of Memory

Stop/Exit

message while scanning the first page

to cancel the scan. If you get an

message while scanning a subsequent page, you will have

Black Start

Stop/Exit

to cancel the operation.

to send the pages scanned so far,

If the memory is full and you are faxing a single page, it will be sent in real time.

Out of

6 - 3 SETUP SEND

Automatic transmission (MFC-3220C only)

This is the easiest way to send a fax.

Do not pick up the hand set of the external phone or press Hook to listen for a dial tone

If it is not illuminated in green, press (

Load your original. (See

Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.

How to dial

(See Press

Black Start or Color Start

on page 6-1.)

Load originals

on page 2-1.)

Fax

Automatic transmission (FAX-1820C only)

This is the easiest way to send a fax.

Do not pick up the hand set of the machine or the external phone or press Hook to listen for a dial tone

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.

How to dial

(See Press

Black Start or Color Start

on page 6-1.)

Fax

SETUP SEND 6 - 4

Manual transmission (MFC-3220C only)

Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Pick up the handset of the external phone and listen for a dial tone.

—OR— Press

On the external phone, dial the fax number you want to call. —OR— If you pressed

When you hear the fax tone, press

If you picked up the handset of the external phone, replace it.

Hook

and listen for a dial tone.

Hook

Black Start

, dial using the machine’s control panel.

Color Start

Fax

Manual transmission (FAX-1820C only)

Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Pick up the machine’s handset and listen for a dial tone. —OR— Press

Dial the fax number you want to call.

When you hear the fax tone, press

If you picked up the machine’s handset, replace it.

Hook

and listen for a dial tone.

Black Start

Color Start

Fax

6 - 5 SETUP SEND

Sending a fax at the end of a conversation (FAX-1820C only)

At the end of a conversation you can send a fax to the other party before you both hang up.

Ask the other party to wait for fax tones (beeps) and then to

Start

press

before hanging up.

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Press

Replace the handset.

Black Start or Color Start

Fax

SETUP SEND 6 - 6

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission.

If it is not illuminated in green, press ( pressing ask if you want to enter more settings:

Press 1 to select more settings. The LCD will return to the menu.

—OR— Press

step.

Menu/Set

if you have finished choosing settings and go to the next

. After each setting is accepted, the LCD will

Setup Send

Fax

) before

Other Settings

1.Yes 2.No

Contrast

If your Use Use

original

Light

Dark

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Press

Press or to select

Light

Press

Press 1 if you want to choose more settings and the LCD will return to the

—OR— Press

Enter a fax number. Press

is very light or very dark, you may want to set the contrast.

to send a light document or make the fax darker.

to send a dark document or make the fax lighter.

Fax

Menu/Set, 2, 2, 1

Dark

Menu/Set

if you have finished choosing settings.

Setup Send

Black Start

Auto

menu.

Color Start

1.Contrast

6 - 7 SETUP SEND

Fax Resolution

You can use the temporarily (for this fax only). Press

to select the setting you want, and then press —OR— You can change the default setting.

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to select the

resolution you want.

Press

Standard

Fine

S. Fine

Photo

Fax Resolution

Menu/Set, 2, 2, 2

Menu/Set Stop/Exit

Suitable for most typed originals. Good for small print and transmits a little

slower than Standard resolution. Good for small print or artwork and transmits

slower than Fine resolution. Use when the original has varying shades of

gray or photograph. This has the slowest transmission time.

key to change the setting

Fax Resolution

Load originals

and

Menu/Set

Fax

on page 2-1.)

2.Fax Resolution

SETUP SEND 6 - 8

Manual and automatic fax Redial

If you are sending a fax manually and the line is busy, press

Redial/Pause

again. If you want to make a second call to the last number dialed, you can save time by pressing

Color Start Redial/Pause

If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes.

, and then press

only works if you dialed from the control panel.

Black Start

Redial/Pause

Color Start

Black Start

and

to try

Color fax transmission

Your machine can send a color fax to machines that support this feature.

However, color faxes cannot be stored in the memory, so Delayed fax and Polling Transmit features are not available.

If it is not illuminated in green, press (

Load your original. (See Load originals

Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.

Press

Color Start

on page 2-1

Fax

When you send a color fax, the machine will send it in real time (even if

6 - 9 SETUP SEND

Real Time TX

is set to

Off

Dual Access (Not available for color faxes)

You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory.

Your machine normally uses Dual Access. However, to send a

color fax, the machine will send the original in real time (even if

Real Time TX

The number of pages you can scan into the memory will vary

depending on the data that is printed on them.

Off

If you get a

page of a fax, press

Out of Memory

you can press

or press

Out of Memory

Stop/Exit

message while scanning a subsequent page,

Black Start

Stop/Exit

to cancel the operation.

message while scanning the first

to cancel scanning. If you get a

to send the pages scanned so far,

Real Time Transmission

When you are sending a fax, the machine will scan the originals into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending.

If the memory becomes full, the machine will send the original in real time (even if

Sometimes, you may want to send an important original immediately, without waiting for memory transmission. You can set

to On for all documents or for the next fax only.

If you want to fax multiple pages, use Dual Access. (See Dual Access (Not available for color faxes) on page 6-10.)

If it is not illuminated in green, press (

Load your original. (See

Press

Real Time TX

Menu/Set, 2, 2, 5

is set to

Load originals

Off

Fax

on page 2-1.)

5.Real Time TX

Real Time

SETUP SEND 6 - 10

To change the default setting, press or to select On

Off

(or Press Go to Step 6. —OR— For the next fax transmission only, press or to select

Next Fax Only

Press

Press or to select

Fax:Off

Press

Press 1 if you want to choose more settings and the LCD will return to the

—OR— Press

Enter a fax number. Press

In Real Time Transmission, the redial feature doesn't work.

If you are sending a color Fax, the machine will send it in real time (even if

Menu/Set

if you have finished choosing settings.

Black Start

Setup Send

Real Time TX

menu.

Color Start

Next Fax:On

is set to

Off)

(or

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows

Press

If you have more than one job waiting, press or to scroll through the list.

Press

6 - 11 SETUP SEND

Menu/Set, 2, 6

Stop/Exit

No Jobs Waiting

6.Remaining Jobs

Canceling a job while scanning, dialing and sending the original

You can cancel a job while you are scanning it into memory by pressing

You can also cancel a job while the machine is dialing or sending the original by pressing

Stop/Exit

Canceling a scheduled job

You can cancel a fax job that is stored and waiting in memory.

Press

Any jobs that are waiting will appear

on the LCD.

If you have more than two jobs waiting, press or to

select the job you want to cancel.

Press

—OR—

If you only have one job waiting, go to Step 3.

Press 1 to cancel.

—OR—

Press

To cancel another job go to Step 2.

Press

Menu/Set, 2, 6

Menu/Set

to exit without canceling.

Stop/Exit

6.Remaining Jobs

SETUP SEND 6 - 12

Advanced sending operations

Broadcasting (Not available for color faxes)

Broadcasting is when the same fax message is automatically sent to more than one fax number. Using the include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 100 different numbers. However, the available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use Dual Access and Delayed fax.

To include One-Touch or Speed-Dial numbers and manually dialed numbers in the same broadcast, you must press each of the numbers. Use the numbers easily.

(See Setting up Groups for Broadcasting on page 7-5.) After the broadcast is finished, a Broadcast Report will be printed to

let you know the results.

■

Enter the long dialing sequence numbers as you would normally, but remember that each One-Touch and Speed-Dial number counts as one number, so the number of locations you can store becomes limited.

■

If the memory is full, press than one page has been scanned, press portion that is in the memory.

Search/Speed Dial

Stop/Exit

Menu/Set

to stop the job or if more

key, you can

Menu/Set

to help you choose

Black Start

to send the

between

If it is not illuminated in green, press (

Load your original. (See

Enter a number using One-Touch, Speed-Dial, a Group number, Search or manual dialing using the dial pad.

(Example: Group number)

When the LCD displays the fax number or name of the other party, press

You will be asked to press the next number.

6 - 13 SETUP SEND

Menu/Set

Load originals

on page 2-1.)

Fax

Enter the next number.

(Example: Speed-Dial number)

When the LCD displays the fax number or name of the other

party,

Menu/Set

press

Enter another fax number.

(Example: Manual dialing using the dial pad.)

Press

Black Start

Overseas Mode

If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off.

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to select On (or

Off

Press

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press

Enter a fax number.

Press

Menu/Set, 2, 2, 7

Menu/Set

if you have finished choosing settings.

Black Start

Setup Send

Load originals

menu.

Color Start

on page 2-1.)

Fax

7.Overseas Mode

SETUP SEND 6 - 14

Delayed Fax (Not available for color faxes)

During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Press faxes to be sent.

Menu/Set

to accept it, or enter another time for the

If it is not illuminated in green, press (

Load your original. (See

Press

Enter the time you want the fax to be sent (in 24-hour format).

Press (For example, enter 19:45 for 7:45 PM.) Press

waiting in the ADF. —OR— Press

Press 1 if you want to choose more settings and the LCD will return to the

—OR— Press 2 if you have finished choosing settings.

Enter a fax number. Press

The number of pages you can scan into the memory depends on the amount of data that is printed on each page.

Menu/Set, 2, 2, 3

Menu/Set

to leave the originals

to scan the original into memory.

Setup Send

Black Start

Load originals

menu.

on page 2-1.)

Fax

3.Delayed Fax

1.Doc 2.Memory

6 - 15 SETUP SEND

Setting up Polled Transmit (Not available for color faxes)

Polled Transmit is when you set up your machine to wait with a paper original so another fax machine can call and retrieve it.

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to choose

(or

Press

Press 1 to leave the original waiting

in the ADF.

—OR—

Press

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press

The machine starts scanning the document.

If you place the original in the ADF, wait for the fax to be polled.

If you press 1 in Step 5, the original remains in the ADF until

your machine is polled. If you must use your machine before the

polled transmit occurs, you must first cancel this job.

Menu/Set, 2, 2, 6

Off

Menu/Set

to scan the original into memory.

if you have finished choosing settings, and go to Step 7.

Setup Send

Black Start

Load originals

on page 2-1.)

menu.

Fax

6.Polled TX

1.Doc 2.Memory

If you press 2 in Step 5, the document will be stored and can be

retrieved from any other fax machine until you delete the fax

from the memory by canceling the scheduled job. (See

Canceling a scheduled job

on page 6-12.)

SETUP SEND 6 - 16

Delayed Batch Transmission (Not available for color faxes)

Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to select On (or

Off

Press

Menu/Set, 2, 2, 4

Menu/Set Stop/Exit

Load originals

on page 2-1.)

Fax

4.Batch TX

6 - 17 SETUP SEND

Quick-Dial numbers and

dialing options

Storing numbers for easy dialing

You can set up your machine to do three types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes.

If you lose electrical power, the quick-dial numbers that are in

the memory will not be lost.

Storing One-Touch Dial numbers

Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To

Shift

access numbers 6 to 10, hold down the One-Touch key. When you press a One-Touch key the LCD shows the name, if you stored it, or the number.

One-Touch keys are the 5 keys (numbers 01–10) located on the left side of the control panel.

as you press

Press

Press the One-Touch key where

you want to store a number.

Enter a number (up to 20 digits).

Press

■

Menu/Set, 2, 3, 1

Menu/Set

If you want to enter a pause in the dialing sequence (for example, to access an outside line), press as you are entering the digits. Each key press of pause when the number is dialed, and a dash appears on the screen.

Redial/Pause

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 1

1.One-Touch Dial

Redial/Pause

enters a 3.5 second

Use the dial pad to enter the name (up to 15 characters). Press (You can use the chart on page 4-3 to help you enter letters.) —OR— Press

Go to Step 2 to store another One-Touch number. —OR— Press When you dial a quick-dial number, the LCD shows the name

you’ve stored, or, if you haven’t stored a name only, the number you’ve stored.

Menu/Set

Stop/Exit

to store the number without a name.

7 - 2 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( number, and 40 Speed-Dial numbers.

Press

Use the dial pad to enter a two-digit

Speed-Dial location number (01-40).

(For example, press

Press

Enter the phone or fax number (up to 20 digits).

Press

Use the dial pad to enter the name (up to 15 characters).

Press

(You can use the chart on page 4-3 to help you enter letters.)

—OR—

Press

Go to Step 2 to store another Speed-Dial number.

—OR—

Press

Black Start

Menu/Set, 2, 3, 2

Menu/Set

Stop/Exit

to store the number without a name.

Search/Speed Dial, #

Color Start

). The machine can store

, the two-digit

2.Speed-Dial

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 3

Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following:

Press 1 to change the stored number.

—OR— Press

How to change the stored number:

■

Enter a new number. Press

Follow the directions beginning at Step 4 in Storing One-Touch Dial numbers and Storing Speed-Dial numbers. (See

One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.)

to exit without making a change.

If you want to erase the whole number or whole name, press

Stop/Exit

letters. The characters above and to the right of the cursor will be deleted.

If you want to change a character, use or to position the cursor under the character you want to change, and then type over it.

Menu/Set

when the cursor is under the first the digits or

1.Change 2.Exit

Storing

7 - 4 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Brother 1820C User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual