Page 1
Gas hob
PPC6A....., PPP6A....., PPH6A....., PPQ7A....., PPS7A....., PPS9A.....
[en] Instruction manual Gas hob
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! Pan supports
" Control knobs
# Economy burner with an output of up to 1 kW
$ Standard-output burner with an output of up to 1.75 kW
% High-output burner with an output of up to 3 kW
& Mini wok burner up to 3.5 kW
' Wok burner with an output of up to 4 kW
( Main Switch
2
3
Page 4
en
Table of contents
[en]I n st r uc t i o n manual Gas hob
8 Intended use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
8Intended use
( Important safety information . . . . . . . . . . . . . . . 5
* Getting to know your appliance . . . . . . . . . . . . . 6
Controls and burners . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Ä Gas burners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Switching on manually . . . . . . . . . . . . . . . . . . . . . . . . . 7
Automatic ignition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Switching off a burner . . . . . . . . . . . . . . . . . . . . . . . . . 7
Main switch/Hob lock (Main Switch) . . . . . . . . . . . . . . 8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
J Settings table and tips. . . . . . . . . . . . . . . . . . . . . 8
Suitable pans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Precautions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Table of cooking times. . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Cleaning and maintenance . . . . . . . . . . . . . . . . 12
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3 Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . 13
Intended use
Read these instructions carefully. You will only
be able to use your appliance safely and
effectively when you have read them. These
operating and installation instructions should
be retained, and passed onto the buyer if the
appliance is sold.
The manufacturer is exempt from all
responsibility if the requirements of this
manual are not complied with.
The images shown in these instructions are for
guidance only.
Do not remove the appliance from its
protective packaging until it is installed in the
unit. Do not switch on the appliance if it is
damaged in any way. Contact our Technical
Assistance Service.
This appliance is class 3 type, according to
the EN 30-1-1 regulation for gas appliances:
built-in appliance.
Before installing your new hob, ensure that it is
being installed according to the installation
instructions.
4 Customer service. . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . .14
7 Environmental protection . . . . . . . . . . . . . . . . . 14
Environmentally-friendly disposal . . . . . . . . . . . . . . . .14
Produktinfo
Additional information on products, accessories,
replacement parts and services can be found at
www.bosch-home.com and in the online shop
www.bosch-eshop.com
This appliance cannot be installed on yachts
or in caravans.
This appliance must only be used in well
ventilated places.
This appliance is not intended for operation
with an external clock timer or a remote
control.
All operations relating to installation,
connection, regulation and conversion to
other gas types must be performed by an
authorised technician, respecting all
applicable regulations, standards and the
specifications of the local gas and electricity
suppliers. Special attention shall be paid to
ventilation regulations.
This appliance leaves the factory set to the
gas type that is indicated on the specifications
plate. If this needs to be changed, please
consult the assembly instructions. It is
recommended you contact the Technical
Assistance Service to change to another gas
type.
This appliance has been designed for home
use only, not for commercial or professional
use. This appliance is only intended for
4
Page 5
Important safety information en
cooking purposes, not as a heating system.
The warranty will only be valid if the appliance
is used for the purpose for which it was
designed.
This appliance is intended for use up to a
maximum height of 2000 metres above sea
level.
Never leave the appliance unattended during
operation.
Do not use lids or hob guards for children
which are not recommended by the hob
manufacturer. They may cause accidents such
as those due to the overheating, ignition or
detachment of fragments of materials.
This appliance may be used by children over
the age of 8 years old and by persons with
reduced physical, sensory or mental
capabilities or by persons with a lack of
experience or knowledge if they are
supervised or are instructed by a person
responsible for their safety how to use the
appliance safely and have understood the
associated hazards.
Children must not play with, on, or around the
appliance. Children must not clean the
appliance or carry out general maintenance
unless they are at least 15 years old and are
being supervised.
Keep children below the age of 8 years old at
a safe distance from the appliance and power
cable.
(Important safety
information
Impor t ant safet y informat i on
:Warning – Risk of deflagration!
Accumulation of unburned gas in an enclosed
area carries a risk of deflagration. Do not
subject the appliance to draughts. These
might blow out the burners. Carefully read the
instructions and warnings on the operation of
gas burners.
:Warning – Risk of poisoning!
The kitchen will become hot and humid and
combustion products produced when this gas
appliance is used. Make sure the kitchen is
well ventilated, particularly when the hob is in
operation: either keep the natural ventilation
apertures open, or install a ventilation system
(extractor hood). Intense prolonged use of the
appliance may require additional or more
effective ventilation: open a window or
increase the power of the ventilation system.
:Warning – Risk of burns!
■ The hotplates and their immediate vicinity
get very hot. Never touch the hot surfaces.
Keep children under 8 years old well away
from this appliance.
Risk of burns!
■ If the liquefied gas bottle is not upright,
liquefied propane/butane can enter the
appliance. Intense darting flames may
therefore escape from the burners.
Components may become damaged and
start to leak over time so that gas escapes
uncontrollably. Both can cause burns.
Always use liquefied gas bottles in an
upright position.
:Warning – Risk of fire!
■ The hotplates get very hot. Do not rest
inflammable objects on the hob. Do not
store objects on the hob.
Risk of fire!
■ Do not store or use corrosive chemicals,
products which produce fumes,
inflammable materials or non-food products
below or near this domestic appliance.
Risk of fire!
■ Fat or oil which is overheated can catch fire
easily. Never leave fat or oil to heat up
unattended. If oil or fats do catch fire, never
use water to put the fire out. Put the fire out
by covering the pan with a lid and switch off
the hotplate.
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en Getting to know your appliance
:Warning – Risk of injury!
■ Cracks or fractures in the glass plate are
dangerous. Shut immediately off all burners
and any electrical heating element. Unplug
the appliance from the mains or switch off
the circuit breaker in the fuse box. Shut off
the gas supply. Do not touch the appliance
surface. Never switch on a faulty appliance.
Contact the after-sales service.
Risk of injuries!
■ Sudden changes in temperature may cause
breakage of the glass. While using your
hob, prevent any draughts and do not spill
any cold liquids on it.
Risk of injuries!
■ Pans which are damaged, are not the right
size, hang over the edge of the hob or are
not positioned correctly can cause serious
injuries. Follow the advice and warnings
provided relating to the cooking pans.
Risk of injury!
■ Incorrect repairs are dangerous. Repairs
may only be carried out, and damaged
power and gas lines replaced, by an aftersales engineer trained by us. If the
appliance is faulty, unplug the mains plug or
switch off the fuse in the fuse box. Shut off
the gas supply. Contact the after-sales
service.
Risk of injury!
■ If a control knob is too stiff to turn or it is
loose, it must not be used. Contact our
after-sales service immediately to have the
control knob repaired or replaced.
*Getting to know your
appliance
Gett i ng to know your appl i ance
You can find your appliance and the burner powers in
the model overview. ~ Page 2
Controls and burners
Each control knob is marked with the burner it controls.
You can use the control knobs to set the output
required in each case to various positions between the
maximum and the minimum settings. Never try to switch
directly from position 0 to position 1 or from position 1
to position 0.
Indicators
’
Û
— 9
1 ˜
Burner controlled by control knob
Switched-off burner
Highest power setting and electric ignition
Lowest power setting
:Warning – Risk of electric shock!
■ Do not clean the appliance using steam
cleaners.
Risk of electric shock!
■ Cracks or fractures in the glass plate could
cause electric shocks. Switch off the circuit
breaker in the fuse box. Contact the aftersales service.
It is essential to ensure that all the burner parts and pan
supports are correctly installed for the appliance to
work correctly. Do not swap the burner caps around.
Always remove the pan supports carefully. When
moving a pan support, the pan supports next to it may
also move.
Elements
1 Ignition plug
2 Thermocouple
3 Burner cup
4 Burner cap
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Page 7
Gas burners en
Accessories
Depending on the model, the hob may include the
following accessories. These can also be acquired from
the Technical Assistance Service.
Additional wok grid
Only suitable for use on wok
burners. Use cookware with a
rounded base.
To extend the service life of the
appliance, we recommend using
the additional wok grid.
Additional espresso maker
grid
Only suitable for use on the
smallest burner. Use cookware
with a diameter of less than
12 cm.
Simmer cap
Burner cap that is used only
when cooking at minimum output. The simmer cap must be
placed on the cover for the
economy burner.
ÄGas burners
Gas bur ners
Switching on manually
1. Press the control knob for the selected burner and
turn it anticlockwise to the highest power setting.
2. Hold an igniter or a naked flame (such as a lighter or
a match) against the burner.
Automatic ignition
If your appliance has automatic ignition (ignition plugs):
1. Press the control knob for the selected burner and
turn it anticlockwise to the highest power setting.
Sparks are produced on all burners while you are
pressing and holding the control knob. The burner
ignites.
2. Release the control knob.
3. Turn the control knob to the required position.
If the burner does not ignite, switch it off and repeat the
steps described above. This time, hold the control knob
down for longer (up to 10 seconds).
:Warning – Risk of deflagration!
If the burner does not switch on after 15 seconds,
switch off the control knob and open the door or
window in the room. Wait at least a minute before
igniting the burner again.
Note: It is important to keep the appliance clean. If the
ignition plugs are dirty, this may cause ignition faults.
Clean the ignition plugs regularly with a small nonmetallic brush. Take care to prevent the ignition plugs
from suffering any heavy knocks.
--------
Code
HEZ298126 Additional wok grid: Cast iron (mini wok
burner)
HEZ298127 Additional wok grid: Cast iron (4-5 kW)
HEZ298110 Additional wok grid: Enamelled steel
HEZ298114 Additional espresso maker grid
HEZ211310 Simmer cap
The manufacturer accepts no liability if these
accessories are not used or are used incorrectly.
Safety system
Your hob is equipped with a safety system
(thermocouple) that cuts off the gas when the burners
are accidentally switched off.
To ensure that this device is active:
1. Switch on the burner as usual.
2. Without releasing the control knob, press and hold it
down firmly for 4 seconds after lighting the flame.
Switching off a burner
Turn the corresponding control knob clockwise to the 0
setting.
A few seconds after the burner is switched off, a sound
(thud) will be produced. This is not a fault - this means
that the safety device is no longer operating.
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en Settings table and tips
Main switch/Hob lock (Main Switch)
The hob may have a main switch to cut off the mains
gas supply and switch off all the burners at the same
time. This switch is very practical if there are children in
the house or, if for any reason, all the burners must be
switched off quickly.
To lock the hob:
Press the main switch.
This switches off all the burners which are on. The hob
is locked.
$ %
To unlock the hob:
1. Turn all the control knobs to the "off" position.
2. Press the main switch and turn it fully clockwise.
$
%
JSettings table and tips
Set t i n g s table and tips
Suitable pans
Burner Minimum diame-
ter of the cookware base
Wok burner 22 cm 30 cm
High-output burner 20 cm 26 cm
Standard-output burner 14 cm 22 cm
Economy burner 12 cm 16 cm
The cookware must not overhang the edge of the hob.
Precautions for use
The following advice is intended to help you save
energy and prevent pan damage:
Use pans which are the
right size for each burner.
Do not use small pans on
large burners. The flame
must not touch the sides
of the pan.
Do not use damaged
pans, which do not sit
evenly on the hob. Pans
may tip over.
Only use pans with a
thick, flat base.
Do not cook without using
a lid and make sure the lid
is properly fitted. This
wastes energy.
Maximum diameter of the cookware
base
The mains gas supply is turned on. You can now use
your hob normally.
Warnings
It is normal to hear a soft whistling noise while the
burner is operating.
When first used, it is normal for the burner to give off
odours. This does not pose any risk and does not
indicate a malfunction. They will disappear in time.
An orange-coloured flame is normal. This is caused by
the presence of dust in the atmosphere, spilt liquids,
etc.
If the burner flames are accidentally blown out, switch
off the burner operating control knob and do not try to
relight it for at least 1 minute.
Always centre the pan
over the burner, not to one
side. Otherwise it could tip
over.
Do not place large pans
on the burners near the
control knobs. These may
be damaged by the very
high temperatures.
Place the pans on the pan
supports, never directly on
the burner.
Make sure that the pan
supports and burner caps
are correctly positioned
before using the
appliance.
Pans should be placed on
the hob carefully.
Do not strike the hob and
do not place excessive
weight on it.
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Settings table and tips en
Never use two burners or
heat sources to heat one
single pan.
Do not use grill pans,
earthenware casserole
dishes, etc. for a long
period of time on
maximum power.
Table of cooking times
The table below lists the optimal heat settings and
cooking times for various types of food. The information
given applies when cooking four portions.
The cooking times and heat settings may vary
depending on the type of food, its weight and quality, on
the type of gas used, and on the material from which
the cookware is made. To prepare this dish, stainless
steel cookware was mainly used.
Always use cookware that is the right size and place it in
the centre of the burner. You can find information about
the diameter of the cookware under ~ "Suitable pans"
Information on the table
Each type of food can be prepared in one or two steps.
Each step contains information about the following:
Cooking method
˜
Heat setting
§
Cooking time in minutes
v
Cooking methods featured in the table
Bringing to the boil
›
Continuing cooking
œ
Building up pressure in the pressure cooker
£
Maintaining pressure in the pressure cooker
¦
Frying on high heat
š
Frying gently
™
Melting, liquefying
Ÿ
* Without lid
** Stirring constantly
Note: The symbols do not appear on the appliance.
They are used here to represent the various cooking
methods.
Information on how to cook food on the different
burners is displayed. We recommend using the first
burner that was mentioned. The model overview
describes all of the burners on the hob.~ Page 2
Example:
Meal Total
Burner
Soups, creamy soups
Fish soup
High-output
burner
Standard-output
burner
Wok burner 10-15
time in
min.
12-17
17-22
Step 1 Step 2
˜ § v ˜ § v
›
›
›
8 7-9
8 11-13
9 4-6
œ
œ
œ
1 5-8
1 6-9
4 6-9
This example shows the preparation of fish soup using
the high-output burner, the standard-output burner and
the wok burner.
When using the high-output burner (recommended
option), the total cooking time is between 12 and 17
minutes.
■ Step 1: Bring to the boil. Set heat setting 8 for 7-9
minutes.
■ Step 2: Continue boiling. Switch to heat setting 1 for
5-8 minutes.
This information also applies for the other suggested
burners.
Food Total
Burner
Soups, creamy soups
Fish soup
High-output
burner
Standard-output
burner
Wok burner 10-15
Cream of pumpkin, borscht
High-output
burner
Standard-output
burner
Wok burner 25-30
Minestrone (vegetable soup)
High-output
burner
Standard-output
burner
Mini wok burner 43-48
Pasta and rice
Spaghetti
High-output
burner
Standard-output
burner
Wok burner 18-22
Rice
High-output
burner
Standard-output
burner
Wok burner 15-20
Ravioli
High-output
burner
Standard-output
burner
Wok burner 10-15
time in
min.
12-17
17-22
30-35
45-50
47-52
57-62
18-22
20-24
17-22
18-23
9-14
17-22
Step 1 Step 2
˜ § v ˜ § v
›
›
›
›
›
›
›
›
›
›*
›*
›*
›
›
›
›
›
›
8 7-9
8 11-13
9 6-8
9 10-12
9 15-17
9 8-10
9 10-12
9 10-12
9 8-10
9 8-10
9 10-12
8 8-10
9 5-7
9 7-9
8 4-6
9 4-6
8 12-14
8 5-7
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
œ
1 5-8
1 6-9
4 4-7
5 20-23
6 30-33
2 17-20
5 37-40
6 47-50
3 35-38
6 10-12
7 10-12
6 10-12
2 12-15
6 11-14
2 11-14
6 5-8
8 5-8
8 5-8
9
Page 10
en Settings table and tips
Food Total
Burner
Vegetables and pulses
Boiled potatoes (mashed, potato salad)
High-output
burner
Standard-output
burner
Wok burner 25-30
Hummus (puréed chickpeas)
High-output
burner
Mini wok burner 47-52
Wok burner 47-52
Mountain lentils
High-output
burner
Standard-output
burner
Wok burner 45-50
Deep-fried vegetables
High-output
burner
Mini wok burner 12-17
Wok burner 11-16
Sautéed fresh vegetables**
Wok burner 6-8
Mini wok burner 7-8
High-output
burner
Chips
Wok burner 15-20
High-output
burner
Mini wok burner 15-20
Eggs
Shakshuka, menemen
Standard-output
burner
High-output
burner
Wok burner 15-20
Omelette (1 port.)
Standard-output
burner
High-output
burner
Mini wok burner 2-4
time in
min.
23-28
25-30
50-55
40-45
50-55
12-17
6-8
15-20
15-20
13-18
3-5
2-4
Step 1 Step 2
˜ § v ˜ § v
£
£
£
£
£
£
›
›
›
š*
š*
š*
š*
š*
š*
š*
š*
š*
š
š
š
š*
š*
š*
9 8-10
9 10-12
7 11-13
9 10-12
8 10-12
7 10-12
9 8-10
9 18-20
6 20-22
7 6-8
7 6-8
7 6-8
9 6-8
9 7-8
9 6-8
7 15-20
9 15-20
8 15-20
9 10-12
8 7-9
6 11-13
8 3-5
9 2-4
9 2-4
¦
¦
¦
¦
¦
¦
œ
œ
œ
š*
š*
š*
™
™
™
5 15-18
6 15-18
5 14-17
4 40-43
7 37-40
5 37-40
8 32-35
6 32-35
4 25-28
6 6-9
5 6-9
5 5-8
4 5-8
3 6-9
4 4-7
Food Total
Burner
Spanish tortilla
High-output
burner
Mini wok burner 20-25
Wok burner 18-23
Sauces
Béchamel sauce**
Economy burner 10-15
Standard-output
burner
Wok burner 3-8
Blue cheese sauce**
Economy burner 4-6
Standard-output
burner
High-output
burner
Neapolitan sauce
Standard-output
burner
Wok burner 13-18
Mini wok burner 13-18
Carbonara sauce
Standard-output
burner
High-output
burner
Economy burner 10-15
Fish
Breaded hake
High-output
burner
Mini wok burner 5-10
Wok burner 4-9
Baked salmon
High-output
burner
Mini wok burner 7-12
Wok burner 7-12
Mussels
High-output
burner
Mini wok burner 4-6
Wok burner 4-6
time in
min.
25-30
10-15
3-5
3-5
18-23
10-15
8-13
5-10
5-10
5-7
Step 1 Step 2
˜ § v ˜ § v
9 25-30
š*
9 20-25
š*
9 18-23
š*
Ÿ*
Ÿ*
Ÿ*
Ÿ*
Ÿ*
Ÿ*
š*
š*
š*
™*
™*
™*
š*
š*
š*
š*
š*
š*
›
›
›
6 2-4
5 2-4
5 1-2
7 4-6
7 3-5
5 3-5
6 2-4
7 1-3
8 1-3
6 5-7
5 4-6
9 5-7
8 5-10
9 2-4
6 4-9
7 2-4
8 2-4
8 2-4
9 5-7
9 4-6
9 4-6
œ*
œ*
œ*
™*
™*
™*
™*
™*
™*
š*
™
™
™
6 8-11
5 8-11
5 2-6
4 16-19
5 12-15
6 12-15
3 5-8
3 4-7
5 5-8
7 3-6
1 3-6
1 5-8
1 5-8
10
Page 11
Settings table and tips en
Food Total
Burner
Meat
Duck breast (x 1)
Standard-output
burner
High-output
burner
Wok burner 6-8
Beef tenderloin stroganoff
Mini wok burner 5-10
High-output
burner
Wok burner 5-10
Chicken schnitzels (8 chicken breast fillets)
High-output
burner
Wok burner 7-12
Standard-output
burner
Minced meat
High-output
burner
Standard-output
burner
Mini wok burner 12-17
Convenience products
Frozen croquettes (x 16) Frozen fish fingers (x 12)
Mini wok burner 4-8
High-output
burner
Wok burner 5-9
Fried sausages (x 12)
High-output
burner
Standard-output
burner
Wok burner 5-10
Boiled sausages (x 12)
Standard-output
burner
Wok burner 9-14
High-output
burner
Beefburger (4 pcs., 1 cm thick, 110 g)
High-output
burner
Mini wok burner 3-8
Wok burner 4-9
time in
min.
6-8
9-11
8-13
7-12
7-12
15-20
20-25
6-10
5-10
7-12
8-13
7-12
4-9
Step 1 Step 2
˜ § v ˜ § v
7 6-8
š*
7 9-11
š*
5 6-8
š*
9 5-10
š*
9 8-13
š*
8 5-10
š*
9 2-4
š*
9 2-4
š*
9 7-12
š*
8 15-20
š*
9 20-25
š*
9 12-17
š*
9 4-8
š
8 6-10
š
8 5-9
š
9 1-3
š
9 7-12
š
9 1-3
š
9 8-13
›
4 9-14
›
7 7-12
›
9 1-3
š*
9 1-3
š*
9 1-3
š*
š*
š*
š
š
š*
š*
š*
6 5-8
6 5-8
7 4-7
7 4-7
7 3-6
7 2-5
7 3-6
Food Total
Burner
Frozen vegetables**
High-output
burner
Mini wok burner 7-12
Wok burner 5-10
Pizza (8 inch)
Wok burner 4-8
Mini wok burner 8-12
High-output
burner
Desserts
Rice pudding**
Standard-output
burner
Economy burner 40-45
Wok burner 35-40
Milk chocolate
Economy burner 10-14
Standard-output
burner
Crêpes (x 4)
Mini wok burner 8-13
High-output
burner
Wok burner 8-13
Bread pudding (in the bain marie)
High-output
burner
Wok burner 23-28
Mini wok burner 22-27
Custard**
High-output
burner
Standard-output
burner
Wok burner 3-8
Sponge cake (in bain marie)
High-output
burner
Wok burner 40-45
Mini wok burner 35-40
time in
min.
7-12
16-20
30-35
16-20
17-22
25-30
3-8
8-13
35-40
Step 1 Step 2
˜ § v ˜ § v
š*
š*
š*
™
™
™
›*
›*
›*
Ÿ*
Ÿ*
š*
š*
š*
£
£
£
œ*
œ*
œ*
œ
œ
œ
9 7-12
9 7-12
9 5-10
1 4-8
1 8-12
1 16-20
8 9-11
9 12-14
7 11-13
1 10-14
1 16-20
7 1-3
7 1-3
7 1-3
9 10-12
9 8-10
8 10-12
5 3-8
5 8-13
2 3-8
9 35-40
9 40-45
9 35-40
œ*
œ*
œ*
š*
š*
š*
¦
¦
¦
4 21-24
2 28-31
1 24-27
6 7-10
5 16-19
4 7-10
6 15-18
7 15-18
6 12-15
11
Page 12
en Cleaning and maintenance
Cooking tips
■ Use a pressure cooker to cook creamy soups and
pulses. This significantly reduces the cooking time. If
you are using a pressure cooker, follow the
manufacturer's instructions. Add all of the
ingredients at the start.
■ Always use a lid when cooking potatoes and rice.
This significantly reduces the cooking time. The
water must be boiling before you add pasta, rice or
potatoes. Then adjust the heat setting to continue
boiling.
■ For pan-cooked dishes, heat the oil up first. As soon
as you have started the frying, keep the pan at a
constant temperature by adjusting the heating
setting as required. When preparing several
portions, wait until the relevant temperature has
been reached again. Turn the food regularly.
■ When cooking soups, cream, lentils or chickpeas,
add all of the ingredients to the cookware at the
same time.
2Cleaning and maintenance
Cl e an i n g and mai nt enanc e
Cleaning
Once the appliance is cool, use a sponge to clean it
with soap and water.
After each use, clean the surface of the respective
burner parts once they have cooled down. If any
residue is left (baked-on food, drops of grease etc.),
however little, it will become stuck to the surface and
more difficult to remove later. The holes and grooves
must be clean for the flame to ignite properly.
The movement of some pans may leave metal residue
on the pan supports.
Clean the burners and pan supports using soapy water
and scrub with a non-wire brush.
If the pan supports are fitted with rubber rests, ensure
that these are also cleaned. The rests may come loose
and the pan support may scratch the hob.
Always dry the burners and pan supports completely.
Water droplets or damp patches on the hob at the start
of cooking may damage the enamel.
After cleaning and drying the burners, make sure the
burner caps are correctly positioned on the diffuser.
Caution!
■ Do not remove the control elements when cleaning
the appliance. The appliance may be damaged if
moisture finds its way inside.
■ Do not use steam cleaners. This could damage the
hob.
■ Never use abrasive products, steel scourers, sharp
implements, knives, etc. to remove bits of hardened
food from the hob.
■ Do not use knives, scrapers or similar implements to
clean the point where the glass meets the burner
trims, the metal frames or the glass/aluminium
panels, if fitted.
Maintenance
Always clean off any liquid as soon as it is spilt. This will
prevent food remains from sticking to the hob surface
and you will save yourself any unnecessary effort.
Never slide pans across the glass surface, as you may
scratch it. In addition, try not to drop heavy or sharp
objects on the glass. Never strike any part of the hob.
Grains of sand that may come from cleaning fruits and
vegetables will scratch the glass surface.
Melted sugar, or foods which contain a lot of sugar
which may have spilt, should be cleaned off the
hotplate immediately, using the glass scraper.
12
Page 13
3Trouble shooting
Troubl e shoot i ng
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault Possible cause Solution
The general electrical system
is malfunctioning.
The automatic switching on
function does not work.
The burner flame is not uniform.
The gas flow is not normal or
there is no gas.
The kitchen smells of gas. A gas tap has been left on. Turn off the taps.
The burner immediately
switches off after releasing the
control knob.
Defective fuse. Check the fuse in the main fuse box and change it if it is
damaged.
The automatic safety switch or circuit breaker has
tripped.
There may be food or cleaning products stuck between
the ignition sparkers and the burners.
The burners are wet. Dry the burner caps carefully.
The burner caps are not correctly positioned. Check that the burner caps are correctly positioned.
The appliance is not earthed, is poorly connected or the
earthing is faulty.
The burner components are not correctly positioned. Correctly place the parts on the appropriate burner.
The grooves on the burner are dirty. Clean the grooves on the burner.
The gas supply is blocked by gas taps. Open all gas taps.
If the gas is supplied from a gas cylinder, check that it is
not empty.
Incorrect coupling of gas cylinder. Check that the coupling is sound.
Possible gas leak. Shut off the gas supply, ventilate the premises and imme-
The control knob was not held down for long enough. Once the burner is on, hold the control knob down a few
The grooves on the burner are dirty. Clean the grooves on the burner.
Check the main control panel to see if the automatic safety
switch or circuit breaker has tripped.
The space between the ignition sparker and the burner
must be clean.
Contact the installation technician.
Change the gas cylinder.
diately notify an authorised installation technician to check
and certify the installation. Do not use the appliance until
ensuring that there is no gas leak in the installation or
appliance itself.
seconds longer.
Trouble shooting en
13
Page 14
en Customer service
4Customer service
Cus t o mer servi ce
When contacting our Technical Assistance Service,
please provide the product number (E-Nr.) and
production number (FD) of the appliance. This
information is given on the specifications plate located
on the lower section of the hob and on the label in the
user manual.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been tampered
with, or used inappropriately.
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.
We reserve the right to introduce changes.
7Environmental protection
Env i r on ment al prot ect i on
If the ) symbol is shown on the specifications plate,
bear in mind the following instructions:
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning
used electrical and electronic appliances
(waste electrical and electronic equipment WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
The packaging of your appliance has been
manufactured using only the materials which are strictly
necessary to guarantee efficient protection during
transport. These materials are 100% recyclable, thus
reducing the environmental impact. You can also
contribute to caring for the environment by following the
advice below:
■ Dispose of the packaging in the appropriate
recycling bin.
■ Before you get rid of an old appliance, make sure
you disable it. Contact your local authority to find out
the address of your nearest recycling centre to
dispose of your appliance.
■ Do not pour used oil down the sink. Collect it in a
sealed container and take it to an appropriate
collection point or, failing that, place it in the rubbish
bin (it will end up in a controlled dump; this is
probably not the best option, but it will avoid
contaminating ground water).
14
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Page 16
*9001132083*
9001132083
980122(F)
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