Owner’s Manual
3 Star
Mid Efficiency
Ducted Gas Central Heater
Owner’s Operation and Maintenance Manual
Please keep this important manual in a safe place. It is the owner’s responsibility to ensure
that regular maintenance is carried out on this Ducted Gas Central Heater. Failure to do so
will void all guarantees beyond statutory and legal requirements.
3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Introduction
INTRODUCTION...................................................................................................................... 3
General Information. ......................................................................................................................3
Important Notice...........................................................................................................................................3
Data Location. ................................................................................................................. .............................3
Assembly......................................................................................................................................................3
Safety & Owner Responsibility.......................................................................................................4
Precautions.................................................................................................................................... 4
Features......................................................................................................................................... 4
Power or Gas interruption.............................................................................................................. 4
OPERATING THE UNIT............................................................................................................ 5
Operating Instructions.................................................................................................................... 5
Thermostat Function.....................................................................................................................................5
Quick Start....................................................................................................................................................5
CONTROL OPTIONS............................................................................................................... 6
Manual Wall Thermostat - PNE....................................................................................................................6
Heating Operation ........................................................................................................................................6
CLOCK Setup...............................................................................................................................................6
Programmable Wall Thermostat...................................................................................................................7
UNIT MAINTENANCE .............................................................................................................. 8
Cleaning......................................................................................................................................... 8
PROBLEM SOLVING............................................................................................................... 9
CONTROL SETUP ................................................................................................................ 10
Installation.................................................................................................................................... 10
Manual Thermostat - PNE..........................................................................................................................10
Programmable Thermostat.........................................................................................................................10
COMMISSIONING CHECK LIST............................................................................................... 11
General ........................................................................................................................................11
Unit – Ducted Heating.................................................................................................................. 11
Ductwork...................................................................................................................................... 11
Site............................................................................................................................................... 11
Customer Hand Over ................................................................................................................... 11
WARRANTY ........................................................................................................................ 12
Appliance Warranty Statement ....................................................................................................12
Conditions And Exclusions.........................................................................................................................12
Periods Of Warranty – Years ....................................................................................................... 13
Poof of purchase.......................................................................................................................... 14
Dealer / Product Information........................................................................................................ 14
ERVICE............................................................................................................................. 15
S
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Introduction
Introduction
CONGRATULATIONS ON YOUR CHOICE.
Congratulations on purchasing this 3 star mid efficiency gas central heating system, an exciting
new product manufactured by Climate Technologies.
Wholly designed and manufactured in Australia, this Mid Efficiency Ducted Gas Central Heater
represents an exciting new development in warm air furnace design. It embodies the latest
advances in gas heating technology.
Your heater is supported by Climate Technologies, Australia’s most advanced manufacturer of a
complete range of climate control products.
To ensure you fully enjoy the benefits of this Mid Efficiency Ducted Gas Central Heater, please
read these instructions carefully and keep them handy for future reference.
Operated and maintained in accordance with this manual, this unit will provide you with years of
quiet, warm and environmentally friendly operation. Please take the time to read this manual.
GENERAL INFORMATION
Important Notice
If an appropriately qualified person is not used to install the equipment or if it's not installed
according to the guidelines, then Climate Technologies will not accept responsibility for any
problems, which occur as a result.
Data Location
Your appliance model number, serial number and model description are located on the appliance
data plate on the end of the heater in the vicinity of the electronic controls access. These details
should also be in the warranty section of this booklet.
You will need this information, should your appliance require servicing, spare parts or just if you
require additional information about this product.
Assembly
There is no assembly required of this Mid Efficiency Ducted Gas Central Heater. Your Dealer or
installer will carry out all assembly and commissioning upon installation
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Introduction
SAFETY & OWNER RESPONSIBILITY
The manufacturer and its service providers reserve the right to refuse service unless safety and
accessibility to the unit can be guaranteed. The cost of any extra equipment required to provide
access to the unit for servicing is the responsibility of the owner.
PRECAUTIONS
° DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
° DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.
° DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN
OPERATION.
° DO NOT PLACE ARTICLES IN FRONT OF OR OVER THE RETURN AIR GRILLE.
FEATURES
Your Mid Efficiency Ducted Gas Central Heater has all the safety devices to ensure safe operation.
These devices conform to the standards set out by the Australian Gas Association.
POWER OR GAS INTERRUPTION
Should there be an interruption to the power supply during the heating operation the controls will
automatically turn off the gas.
Should there be an interruption to the gas supply, the heater will endeavour to re light 3 times and
if unsuccessful will lock out. (This is part of the safety features). Should this occur the heater would
need to be reset. Please refer to your problem-solving chart.
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Operating the Unit
Operating the Unit
OPERATING INSTRUCTIONS
Before operating your mid efficiency central heater ensure the following: -
1. The product has been commissioned ready for use.
If you have not been shown how to operate the unit or the appliance has not been
commissioned, please contact your installer.
2. The gas isolating cock is in the ON position.
3. The power is turned on to the unit.
Your mid efficiency central heater has NO pilot to light.
Your Mid Efficiency Ducted Gas Central Heater may come with either one of a range of operating
controls depending on which model you have purchased. Listed below are the different controls
and their operation.
The “Quick Start” is a general operating instruction. You should refer to the individual controls
listed further below for more detailed instruction.
Thermostat Function
The function of the room thermostat is to maintain the room temperature at the set temperature
selected.
Once the heater has reached set temperature the unit will stop. Once the room temperature has
dropped below the set temperature the unit will restart maintaining as close as possible the set
temperature.
Quick Start
• To operate your central heater follow these steps: -
1. Switch the thermostat control to the ON position.
2. Adjust the temperature to a setting higher than room temperature.
3. The unit will commence heating in approximately 30 seconds.
4. When turning the unit off, the fan will continue to run for approximately 80 seconds for the
cool down cycle.
Should the heater not light the first time turn the thermostat to the OFF position and repeat
steps 1, 2 &3.
• The heater will not operate without 240-Volt power supply to the unit.
• Should there be an interruption to the power supply during the heating operation the controls
will automatically turn off the gas.
Do not close off floor or ceiling registers without referring to your installer about the duct
design. Closing of registers may cause your heater to stop because of over temperature
and cause an unnecessary service call not covered by warranty.
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Control Options
Control Options.
Manual Wall Thermostat - PNE
To operate your control simply press the ON / OFF
button. The unit will then display the default or last used
settings and will be ready to operate. Any changes made
to the control settings will have a 3 second delay before
the unit responds.
Heating Operation
STEP 1 To turn the control on, press and release
the ON/OFF button. If there is only a
central heater HEAT will automatically
display.
STEP 2 Press the UP DOWN buttons to increase or
decrease the SET TEMP.
STEP 3 The control measures the room temperature using a
thermostat inside its case. When the ROOM TEMP
is cooler than the SET TEMP the heater will come
on after approximately a 30 second ignition process.
The flame symbol will be displayed on the control to
indicate the heater is on followed by the fan symbol
when the fan comes on.
The function of the room thermostat is to maintain
the room temperature at the SET TEMP selected.
Once the heater has reached set temperature the
unit will stop. Once the room temperature has
dropped below the set point the unit will restart
maintaining the SET TEMP.
STEP 4 Press the ON/OFF button to switch the heater OFF.
CLOCK Setup
To set the 12 hour clock
STEP 1 Turn the control to OFF.
STEP 2 Press the UP or DOWN button for 3 seconds to
activate time change
STEP 3 Using the UP button, adjust the hours. Adjustment is
forward only.
STEP 4 Using the DOWN button, adjust the minutes.
Adjustment is forward only.
Time setup is now complete. Turn unit on to
resume operation of your product.
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Control Options
Programmable Wall Thermostat
To operate your Mid Efficiency Ducted Gas
Central Heater fitted with this electronic wall
thermostat: -
1. Turning the unit ON.
° Press the ON/OFF button to turn the
heater on or off.
2. Setting the Temperature
° Using the up down button, adjust the
set temperature to the desired
comfort level.
° The Set Temp will flash for 15
seconds before locking in.
° Once the temperature set is greater
than the room temperature the heater
will begin operation.
3. Turning the unit OFF.
° Press the ON/OFF button to turn the
heater off.
4. Programming the Control
° Refer to the owner’s manual provided
with the programmable thermostat.
The function of the room thermostat is to maintain the room temperature at the set point selected.
Once the heater has reached set temperature the unit will stop. Once the room temperature has
ropped below the set point the unit will restart maintaining the set temperature.
d
For setting the time and other programming options refer to your owner’s manual provided with the
rogrammable thermostat.
p
Note Please: Not all functions described in the programmable thermostat owner’s manual are
available with the 3 star non modulating heating units e.g. modulating gas rate, modulating room
ir fan, interface with only some evaporative coolers.
a
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Unit Maintenance
Unit Maintenance
CLEANING
Warning: Before commencing any maintenance work on your unit, isolate the power at
the supply (Fuse Box).
Note: It is essential that your central heater be maintained in accordance with this
manual. Failure to do so will affect the life of the product and reduce the level
of efficiency.
M
OTOR AND FAN
Check that the fan spins freely and that there is no build up on the blades.
E
LECTRICAL
No general maintenance is required to the electrical system.
A Qualified Electrician should only carry out electrical connections and maintenance.
R
ETURN AIR GRILLE FILTER.
If your heating system has a filter in the return air grille, it is extremely important is cleaned on a
regular basis to ensure correct operation of the heating unit. Failure to do so may cause your
heater to stop because of over temperature and cause an unnecessary service call not covered by
warranty.
F
LUE
The flue and cowl assembly should be clean and free of obstructions.
O
THER ITEMS
There are other items your Climate Technologies service technician will attend to on scheduled
maintenance.
S
CHEDULED MAINTENANCE
Your Mid Efficiency Ducted Gas Central Heater should be serviced annually to ensure trouble free
operation. Please contact the service division as per page 15.
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Problem Solving
Problem Solving
Central Heater will not operate!
Question Y/N Solution
1. Has the unit been run
since installation?
2. Is the unit installed in a
new home?
3. Has the installer run the
unit?
4. Is the set temperature
greater that the room
temperature?
5. Is the thermostat in
program mode?
(Electronic Controller
only)
6. Has there been a known
power surge?
THIS TROUBLE SHOOTING GUIDE IS A REFERENCE ONLY.
FOR SERVICE OR WARRANTY REQUIREMENTS PLEASE REFER TO THE PRODUCT
Yes Refer to question 4
No Check the unit is turned on at the power point and the gas cock
is turned on. Call the installer to commission the unit.
Yes Refer to question 3
No Refer to question 4
Yes Refer to question 4
No Check the unit is turned on at the power point and the gas cock
is turned on. Call the installer to commission the unit.
Yes Press the reset buttons or turn the unit off then on to reset unit.
If the unit still does not start call for service. (refer to solution 6
for reset instructions)
No Increase the set temperature so the thermostat calls for heat.
Yes The heater may be programmed to be OFF. To operate the
heater manually press the Manual / Auto button until the
MANUAL is displayed. Adjust the room thermostat greater
than set temperature.
No Adjust the room thermostat greater than set temperature.
Yes Reset the unit. This can be done by:
1. Turn the power OFF the ON at the power point
2. Turn the control to OFF
3. Pressing the reset button on the circuit control board
No Unit should operate normally. If not a service call will be
required.
WARRANTY SECTION OF THIS DOCUMENT.
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Control Setup
Control Setup
Before Starting
Before attempting to use the setup instructions for the controls system, make sure the low voltage
cable is connected and the 240 volt power has been turned on to the heater / cooler.
INSTALLATION
The thermostat must be installed approximately
1.5 metres above the floor level on a room wall
which is most commonly used for best average
sensing.
Do not locate control near concealed hot or cold
water pipes, warm air ducts, radiators, sunlight,
or draughts from hallways, stairways or
fireplaces and seal against draughts through
wall cavities. These can all affect the correct
temperature sensing.
Manual Thermostat - PNE
• Installation – Fix the mounting plate to the wall.
• Connection – connect the 2 wires to the fly leads on
the wall control board. Once the correct polarity has
been established, use the crimp connectors to
secure the connection. Place connectors in the wall
cavity.
Note – POLARITY of the 2 wires is important. If
the polarity is incorrect the unit will start
immediately without instruction from the control.
Once the wiring connection has been made snap the
C
control onto the mounting plate.
• Temperature Calibration – The thermostat comes
pre-calibrated from the manufacturer. However,
should the thermostat require re-calibrating, use the
following procedure.
STEP 1 Remove the control from the mounting panel.
STEP 2 Turn the control ON.
STEP 3 Turn the control OFF holding the ON/OFF button down until all icons are displayed
in the control and release.
STEP 4 Wait 10 seconds for the control to complete the auto code. Turn control ON.
STEP 5 On the control board adjust the ROOM TEMP by rotating the thermostat calibration
knob.
There is only 10 seconds available to adjust the temperate indicated by the ROOM
TEMP value flashing. To further adjust repeat steps 3, 4 and 5.
STEP 6 Replace the thermostat to the mounting base.
Programmable Thermostat
Refer to the installation details provided with the thermostat.
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Commission Check List
Commissioning Check List
GENERAL
All equipment ordered by the customer is installed.
The unit is level and secure.
The mains and control wiring are complete and the circuit breaker and GPO are turned ON.
All Controller functions for the appliance operate.
All electrical or gas connections are to manufacturers specifications and the relevant electrical
or gas standards and codes.
UNIT – DUCTED HEATING
Electrical polarity of the power outlet is correct.
Heater is installed away from sources of dust and fumes (ie. pool chlorine/petrol etc).
Gas leaks checked for, none present.
Flue outlet pipe complies with limits given / code and is sealed waterproof.
Combustion air meets requirements (internal, under floor).
Fan speed set is correct.
Burner pressure is correct.
Mounting pad/platform complies with requirements / codes.
DUCTWORK
All ductwork is completed to plan, correctly supported and airtight, with no bend less than 1.5 x
the ductwork diameter.
Air distribution checked, dampers are adjusted and all outlets correctly adjusted and wiped
clean.
All roof penetrations are fully sealed and watertight.
Man-hole cover replaced.
SITE
All rubbish has been removed from inside and on the roof.
CUSTOMER HAND OVER
The operation of the Thermostat Wall Control.
Operation of zones (where fitted) and air outlets.
Maintenance & service requirements.
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3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Warranty – Australian Only
Warranty
APPLIANCE WARRANTY STATEMENT
Subject to the following conditions Climate Technologies provide, from the dated proof of purchase, the
following warranty:
• Functional components found within the unit to be to be defective in workmanship or material will be replace free of charge
subject to the periods of warranty specified.
• Structural components within the product that fail to perform the intended function due to faulty manufacture or deterioration
will be replaced free of charge subject to the periods of warranty specified.
This warranty only covers products and associated controls covering ducted gas central heating, addon refrigerated air
conditioning and ducted evaporative air conditioning manufactured and supplied by Climate Tech nologies.
Conditions and Exclusions
• Appliance warranty does not cover installation components that may be attached to the product manufactured by Climate
Technologies. These may include and is not limited to items such as ducting, flues, grills, piping etc. These items remain
solely the responsibility of the dealer / installer.
• Product fitness for purpose and overall system design / sizing are solely the responsibility of the dealer / installer. This
includes but is not limited to:
-
Evaporative air conditioners - heat load, air flow, system balancing, humidity, water quality etc.
-
Central heating / addon cooling - heat load calculations, air flow, system balancing etc.
• Travelling time and mileage are included within 30km of either your authorised Climate Technologies dealer or service
provider’s premises. Customers in areas other than the above are responsible for any travelling time and mileage
required to carry out warranty repairs.
• The product must be installed by a qualified person in the manner prescribed by local & statutory regulations and to the
manufacturer’s specifications.
• Service within the terms of this warranty will be recognised where we are satisfied that the appliance or part was supplied
within the relevant time limits. Documents of purchase and Dealer/Installer information will assist in this process.
• A charge will be made for work done or a service call where:
There is nothing wrong with the appliance.
-
The defective operation of the appliance is due to failure of electricity or gas or water supply.
-
Defects are caused by neglect, incorrect application, abuse or by accidental damage of the appliance.
-
An unauthorised person has attempting to repair the appliance.
-
A situation arises referenced in the trouble-shooting guide.
-
• Damage caused by elements such as wind, rain, lighting, floods etc along with power spiking and brownouts are not
considered defective material or workmanship and as such are not considered warranty.
• If there is no certificate of compliance for plumbing or electrical, Climate Technologies reserves the right to refuse service
on non-compliant installations.
• No responsibility will be accepted for outside elements such as pests, animals, pets and vermin that may cause damage to
the unit.
• Harsh environmental situations such as salt air that may cause cabinet or electronic damage can not be considered
warranty.
• Claims for damage to contents, carpet, walls, ceilings, foundations or any other consequential loss either direct or indirect
resulting from, power spikes, incorrect operation, incorrect installation or faulty product are excluded.
• All warranties are NOT transferable.
NOTE: In addition to this warranty, the Trade Practices Act and similar laws in each state provide the owner, under certain
circumstances, with minimum statutory rights in relation to the product.
This warranty must be read subject to that legislation and nothing in this warranty has the effect of excluding, restricting or
modifying those rights.
Page 12
3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Warranty – Australian Only
PERIODS OF WARRANTY – YEARS
Unit Components
Heat Exchanger 10 3 2 2
Burner 10 3 2 2
All other components 3 3 1 1
RESIDENTIAL COMMERCIAL
Parts Labour Parts Labour
WARRANTY ON REPLACEMENTS PARTS.
Parts replace under warranty are warranted for the balance of the original product warranty period.
Page 13
3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Warranty – Australian Only
POOF OF PURCHASE
It is important that the name of the Dealer or Retailer from whom you purchased your product and
the name of the installer is recorded on this page. The installer is responsible for the correct
installation, start up and demonstrating the operation of this product. He is also responsible for
issuing the relevant certificates of compliance for the electrical and gas connections. (These may
differ from state to state)
Please attach your proof of purchase and certificates of compliance here. Your receipt and
compliance certificates are your warranty and may be required as Climate Technologies reserves
the right to refuse service on non-compliant installations.
EALER / PRODUCT INFORMATION
D
Dealer/Retailer:
Dealer Address:
Dealer Phone Number:
Unit Model Number:
Serial No:
Date Installed:
Installed by:
Page 14
3 STAR MID EFFICIENCY DUCTED GAS HEATER.
Service
Service
A qualified service technician should conduct any service work carried out on your ducted gas
central heating. It is important that periodical service is carried out on your product to ensure your
will receive the efficiency benefits the product provides.
An authorised Climate Technologies service provider must carry out warranty service.
Service Division.
For Metro Service Only Ring the Number Below
South Australia/ (08) 8307 5230
Northern Territory
New South Wales / (03) 8795 2457
Australian Capital Territory
Western Australia (08) 9454 1000
Victoria/Tasmania (03) 8795 2456
Queensland (07) 4634 1803
Outside Metro areas please contact your nearest Climate Technologies Service Provider.
New Zealand (ABERGAS LTD) 0800 161 161
Page 15
Manufactured by
Climate Technologies
ABN 13 001 418 042
26 Nylex Avenue
Salisbury, SA 5108
Australia
www.climatetechnologies.com.au
Part No. 5312250/e
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