BMW X5 xDrive30i, X5 xDrive48i Service and Warranty Information

ervice and

S Warranty

nformation

009

The Ultimate

riving Machine

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail/In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

X5 & X6 2009

Table of Contents

Page

BMW Ultimate Service™ ............................................ 1

The BMW Maintenance Program ...................................... 1

Coverage ......................................................2

Maintenance Upgrade Option .........................................2

Intervals .......................................................2

Condition Based Service (CBS) ....................................... 3

Service Interval Display . . .......................................... 3

Info Display screen contents ..........................................3

Info Display screens in the instrument cluster (X6 only) ........................3

Possible displays (X6 only) ...........................................4

Control Display screen contents .......................................5

Symbols .......................................................5

Special Note ....................................................6

Quality Certification I ...............................................7

Maintenance summary ............................................. 7

Standard operations ...............................................7

Engine oil ......................................................7

Frontbrake .....................................................7

Rearbrake......................................................7

Vehicle Check ...................................................7

Brake fluid ......................................................8

Spark plugs (not shown in CBS) .......................................8

Automatic Transmission (not shown in CBS) ...............................8

Emission Control Maintenance Schedule ................................ 8

Evidence of Maintenance Work ....................................... 8

BatteryCare .................................................... 17

Corrosion Protection ............................................. 17

Restoring corrosion protection .......................................17

Underbody maintenance ...........................................17

Body Inspection ................................................. 18

Customer Assistance Information .................................... 24

Customer Assistance – Notification ....................................24

BBB Auto Line .................................................. 25

California Residents ..............................................25

Special Programs ................................................ 27

BMW Roadside Assistance ......................................... 27

Owner’s Eligibility ................................................27

Getting Started ..................................................28

Calling For Assistance .............................................28

Page

Services ...................................................... 28

Dispatch Service ................................................28

On-Site Assistance ...............................................28

Lock-Out .....................................................29

Towing Service ..................................................29

Sign-and-Drive ..................................................29

Trip Interruption Benefits ...........................................30

Car Rental Discounts ..............................................30

Exclusions .....................................................30

Overview of BMW Limited Warranties .................................. 31

New SAV Limited Warranty — 2009X5 and X6

(Valid only in the U.S.A. and Puerto Rico) .............................. 32

Warrantor .....................................................32

Warranty Period .................................................32

Warranty Begins .................................................32

Warranty Coverage ...............................................32

Safety Belt Warranty - Kansas ........................................32

Other Items ....................................................32

General .......................................................33

Limited Warranty — Rust Perforation 2009 X5 and X6 . . . . . ................. 33

REQUIRED MAINTENANCE: ........................................33

Federal Emissions System Defect Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 34

What is not covered ...............................................35

General .......................................................36

Federal Emissions Performance Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 36

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations ................................ 38

Manufacturer’s Warranty Coverage: ....................................38

Owner’s Warranty Responsibilities: ....................................38

California Emission Control System Limited Warranty* ..................... 39

What is not covered ...............................................41

General .......................................................41

California Emission Warranty Parts List ..................................42

Notice ........................................................ 44

Tire Warranty Statement ........................................... 44

2009 X5 and X6 Models covered in this Booklet

X5 xDrive30i X5 xDrive48i X6 xDrive35i X6 xDrive50i

BMW Ultimate Service™

The BMW Maintenance Program

BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind. This service includes:

䉯 The BMW Maintenance Program: No-cost

factory-recommended maintenance for 4 years/50,000 miles from the original in-service date, whichever comes first.

䉯 BMW Roadside Assistance: No-cost 24/7

on-the-road assistance for 4 years/unlimited miles from the original in-service date. Also includes alternate transportation and trip-interruption benefits as well as trip routing services.

䉯 New Vehicle Limited Warranty: Limited

coverage for defects in materials and workmanship for 4 years/50,000 miles from the original in-service date, whichever comes first. Repairs will only be made at authorized BMW centers using Original BMW Parts.

The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership. The program has been devised with the following objectives: to maximize vehicle safety, reliability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven.

2009 X5 and X6 vehicles purchased from an authorized BMW SAV center in the United States or Puerto Rico are covered by the BMW Maintenance Program for 48 months or 50,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, service loaner (SLP) or company vehicle, whichever is earlier.

Any authorized BMW SAV center in the United States or Puerto Rico will perform the scheduled or additional maintenance services on your vehicle at no expense to you.

Coverage

The BMW Maintenance Program covers all factory-recommended maintenance, as determined by the Conditioned Based Service (CBS) system. Additional items that need replacement due to normal wear and tear, and that are not covered by the original New SAV Limited Warranty - such as brake pads, brake rotors and wiper blade inserts - are included, provided wear and tear exceeds BMW specifications. Any adjustments required due to normal operating conditions are also included. See pages7-8ofthis booklet for additional information.

Exclusions from coverage include the following: 䉯 Items reimbursable under your New BMW SAV

Limited Warranty

䉯 Gasoline and gasoline additive 䉯 Windshield washer additive (except when in

conjunction with scheduled maintenance)

䉯 Tires, wheel alignment, tire balance and

rotation

䉯 Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, door panels and all chrome trim

䉯 Damage detected when performing the rust

perforation inspection

䉯 Damage which results from negligence,

improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW accessories, or use of improper, poor quality or contaminated fuel.

䉯 Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined.

䉯 Maintenance or repair after the vehicle is

deemed a total loss

䉯 Maintenance or repairs performed by other

than an authorized BMW SAV center within the United States or Puerto Rico

䉯 Vehicles used in competitive events 䉯 Oil changes performed outside the

recommended maintenance intervals as indicated by the Service Interval Indicator

Maintenance Upgrade Option

Please contact your authorized BMW center for information and availability on the optional Maintenance Program Upgrade for coverage up to 6 years and 100,000 miles.

Intervals

Time intervals should be followed using the maintenance interval as indicated by the Condition Based Service (CBS) display.

Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, driving conditions have a major influence on routine maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating temperature.

The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service (CBS) system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as high or low engine speeds, short or long trip driving, and condition of the engine oil and brake pads.

Condition Based Service (CBS)

Service Interval Display

CBS is a further development of the Service Interval Indicator System. Sensors and sophisticated algorithms take even more detailed account of the various conditions of vehicle use.

The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually:

䉯 Engine oil 䉯 Brakes - front and rear separately 䉯 Brake fluid 䉯 Vehicle check 䉯 Required State Inspection(s)

CBS thus determines the current and future maintenance requirements. This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance.

Disconnecting the battery during periods of

long-term storage will interrupt the calculation of time-based services. Have all items requiring time-based maintenance, such as brake fluid and coolant, and possibly also the engine oil, brought up to date by your BMW SAV center. Also see the section on battery care on page 17 of this statement.

Info Display screen contents

The distance remaining until your next service briefly appears when you switch on the ignition.

The Info Display immediately switches

to its compute mode when you press one of the two buttons in the turn signal indicator lever.

Info Display screens in the instrument cluster (X6 only)

Display the remaining distance or the service date for the various maintenance operations by pressing the knob in the instrument cluster for approximately five seconds. Then press the knob quickly and repeatedly to display the successive maintenance operations.

Possible displays (X6 only)

1. Button for selecting display

2. Service requirements

3. Engine oil

4. State-required safety inspection

Note: The display icons for the state-required safety and emissions inspections may be deactivated by your BMW center if the state in which your BMW is registered does not require them.

The sequence of displayed service items may vary. The data for the next service appointment is show first.

5. Front brake pads

6. Rear brake pads

7. Brake fluid

Control Display screen contents

The current Status of Service items determined by the CBS are shown in the Control Display.

You can also view additional information on the service and maintenance requirements.

1. Open the start menu.

2. Press the controller to select the i-menu.

3. Select “Info sources” and press the controller.

4. Select “Service” and press the controller.

5. Change to the upper field if necessary. Turn the controller until “Service requirements” is selected and press the controller.

6. Select “Status” and press the controller.

You can request more detailed information on every entry.

Turn the controller to scroll through the list, then confirm the selected entry.

Confirm to exit the list.

Symbols

No service is currently required.

The service deadline has already passed.

The deadline for service or a state inspection is approaching. Please contact your SAV center for an appointment.

The current service status is automatically saved in the vehicle’s ignition key. The Service Advisor at your SAV center has a device called a key reader. When your Service Advisor inserts your key into the key reader, all pertinent vehicle and servicing data will be available, and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service.

Special Note

The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service (CBS) system. The maintenance items stated herein reflect the latest information available at the time of the printing of this statement, and are subject to change. The most current maintenance recommendations are available from your authorized BMW SAV center.

The performance of certain subsequent maintenance elements, as required by the SAV New Vehicle Limited Warranty, will be specified at intervals computed by the BMW Service Interval Indicator as follows:

䉯 Oil Service: Engine oil should be changed with

the engine at operating temperature.

Note: Change oil at least once a year.

All 2009 model year X5 and X6 vehicles are factory-filled with BMW High Performance Synthetic oils. We recommend BMW High Performance 5W-30 Synthetic Oil (BMW part number 07 51 0 017 866) for regular scheduled engine oil changes.

BMW recommends that you check your engine oil level whenever you add fuel to your vehicle. If you need to add oil between oil changes and BMW High Performance Synthetic Oil is unavailable, you may top up the oil level with one of the following approved synthetic oils. For information on checking your engine oil level refer to your vehicle’s Owner’s Manual.

The synthetic oils listed below meet BMW’s Long-life rating LL-01:

䉯 Castrol Syntec European Formula SAE 0W-30 䉯 Mobil 1 SAE 0W-40 䉯 Pennzoil Platinum European Formula Ultra

SAE 5W-30

䉯 Valvoline SynPower SAE 5W-30

The choice of the right SAE grade is based on the climatic conditions in the region in which you normally drive your BMW. To best determine which SAE grade is best suited for your vehicle, contact an authorized BMW center.

If you are unable to obtain BMW High Performance Synthetic Oil or an approved synthetic oil from the list above, use only a synthetic oil with an API rating of SM or higher.

The following maintenance elements must be performed at the mileage/time stated (time intervals begin from the vehicle’s production date):

䉯 Brake Fluid Service: Change brake fluid every

two years, or when specified by CBS.

䉯 Oxygen Sensor Service: The oxygen sensor

deteriorates strictly on a mileage basis and must therefore be replaced at the following intervals to maximize vehicle fuel economy and minimize exhaust pollution. Replace at 120,000 miles (replace every 150,000 miles for the X5, if it is eligible for the California Emissions Warranty).

䉯 Spark Plug Service (not shown in CBS).

Replace at the following intervals: – X5: 100,000 miles – X6: 45,000 miles or at every 3rd Engine Oil

Service

䉯 The engine coolant has a long-term rating and

does not need to be changed except for system repairs.

For your convenience, you may also wish to have your BMW SAV center perform any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs. Should you request more

frequent maintenance service, the cost of these services will not be covered bythe Maintenance Program.

BMW has applied the most modern technological advances not only to the design and production of your vehicle, but also to computing of the optimum maintenance interval for your type of operations and driving style. Your BMW SAV center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in minimal time. Your service technician looks forward to serving your every service need and to help maximize your satisfaction with your BMW, its longevity, and resale value.

Quality Certification I

For a detailed list of items inspected, refer to the Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the selling BMW SAV center.

Maintenance summary

The CBS system will determine the requirement for performance of the maintenance services described on this and the following page. These services may be required either individually or in conjunction with other maintenance services.

Standard operations

Maintenance work:

䉯 Brief diagnostic test 䉯 Verify Check Control messages. 䉯 Check indicator and warning lights. 䉯 Reset CBS display. 䉯 Inspect tires, check tire pressure and reset

Tire Pressure Monitor.

Engine oil

Maintenance work: 䉯 Change the engine oil and oil filter. We

recommend BMW High Performance 5W-30 Synthetic Oil P/N 07 51 0 017 866.

䉯 Replace ventilation microfilter. 䉯 After every 3rd engine oil change: Intake air

cleaner: replace air filter element (reduce replacement interval in dusty operating conditions).

䉯 Parking brake: Check function, burnish shoes.

Front brake

Maintenance work: 䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness, if

necessary replace at extra charge*.

Rear brake

Maintenance work: 䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness, if

necessary replace at extra charge*.

䉯 Parking brake: Check condition, brake lining

thickness and function, if necessary replace at extra charge*.

*Unless covered by Maintenance Program

Vehicle Check

Maintenance work: 䉯 Check operation of horn, headlight flasher and

hazard warning flashers.

䉯 Check instrument and control lighting and

heater/air-conditioning blower.

䉯 Check lighting system: turn signals, back-up,

license plate, interior (incl. map, reading lights), glovebox, flashlight, luggage area lights.

䉯 Safety belts: Check condition and function. 䉯 Check windshield wipers and washer jet

positions.

䉯 Body: Check for corrosion (except cavities). 䉯 Tires: Check tread depth, wear pattern, outer

condition, inflation pressure (also spare tire). If necessary, correct pressure (also spare).

䉯 ResetTire Pressure Monitor. 䉯 Battery: Check state of charge (magic eye) and

charge if required.

䉯 Power steering reservoir: Check fluid level. 䉯 Visually inspect all SRS airbag units for torn

covers, obvious damage or attachment of stickers.

䉯 Rear-view mirrors, optional rear-view camera 䉯 Coolant: Check fluid level and concentration. 䉯 Windshield washer and intensive cleaning

system: Check protection level, fluid level, top if necessary.

䉯 Brake system connections and lines: Check

for leaks, damage and correct positioning.

䉯 Underbody, incl. all visible parts (i.e.

transmission, rear axle, fuel lines, exhaust system), check for damage, leaks and corrosion.

䉯 Steering components: Check for clearance,

leaks, damage and wear.

䉯 Final Inspection: Road test with check of

–Brakes – Steering – Shock absorbers (visual) – Transmission

Brake fluid

Maintenance work: 䉯 Replace brake fluid.

Spark plugs (not shown in CBS)

Maintenance work: 䉯 Replace spark plugs at the following intervals:

– X5: 100,000 miles. – X6: 45,000 miles or at every 3rd engine Oil

Service.

Automatic Transmission (not shown in CBS)

Maintenance work: 䉯 Replace ATF at intervals of 100,000 miles.

Emission Control Maintenance Schedule

The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy.

Basic Engine

Engine oil As specified by CBS Engine oil filter As specified by CBS

Fuel System

Air filter As specified by CBS

Ignition System

Spark plugs X5

Spark plugs X6

Emission Control Components

Oxygen sensor Replace at intervals of

Oxygen sensor (X5 models covered by the California Emissions Warranty)

Replace at intervals of

100,000 miles

Replace at intervals of

45,000 miles

120,000 miles

Replace at intervals of

150,000 miles

Evidence of Maintenance Work

This BMW Service and Warranty Information Booklet should be presented to your authorized BMW SAV center when maintenance is required. Make sure that confirmation of maintenance work is always entered in this Service and Warranty Information Statement. You may need this for any warranty claims that become necessary, and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade-in value.

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