BMW Ultimate Service leads the industry in
providing owners with incredible value and peace
of mind. This service includes:
䉯 The BMW Maintenance Program: No cost
factory-recommended maintenance for
4 years/50,000 miles from the original
in-service date, whichever comes first.
䉯 BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes trip-interruption benefits as well as
trip routing services.
䉯 New Vehicle Limited Warranty: Limited
coverage for defects in materials and
workmanship for 4 years/50,000 miles from
the original in-service date, whichever comes
first. Repairs will only be made at authorized
BMW SAV centers using Original BMW Parts.
Special Notes on the Diesel
Engine
䉯 At ambient temperatures below approximately
32ºF, starting the engine of the X5 xDrive35d
may be delayed for a few seconds while the
automatic fuel preheating system is active. An
indicator lamp in the instrument cluster will
illuminate during this time. Start the engine
only after the indicator lamp goes out.
Automatic fuel preheating indicator lamp
䉯
Engine breaking-in: Prior to driving the first
approximately 1,250 miles, do not exceed an
engine speed of 3,500 rpm; avoid full-throttle
acceleration and using the “kick-down” function
of the transmission. After this mileage, engine
speeds can be gradually increased.
䉯
The BMW Advanced Diesel engine is designed
to run only on Ultra-Low Sulfur Diesel (ULSD).
This fuel designation contains a maximum of 15
parts per million (ppm) of sulfur. Service stations
which dispense this fuel will have their pumps
marked with this label:
䉯 The use of biodiesel fuel is acceptable as long
as the content is no higher than 5% (B5) which
meets ASTM D6751 specification. If a
biodiesel rated higher than B5 (such as B10 or
B20) is pumped into the vehicle, damage to
the fuel system components may occur.
䉯 If gasoline, B10 or higher biodiesel, or any
other improper fuel (i.e., low-sulfur diesel) is
pumped into your diesel vehicle: at the first
notion of the mistake, stop pumping and do
not start the vehicle, not even to drive it away
from the fuel pump. Serious engine damage
can occur! Contact your authorized BMW SAV
center or Roadside Assistance immediately.
1
䉯 The BMW X5 xDrive35d is equipped with a
misfueling system which is intended to
prevent gasoline from being pumped into the
tank. Most automotive diesel fuel nozzles will
be of the recommended diameter (24mm).
When inserted into the fuel-filler neck, the fuel
nozzle simultaneously presses two safety tabs
located inside the fuel-filler neck; this will allow
the fuel nozzle to be fully inserted for refueling.
A gasoline fuel nozzle diameter is smaller
(21mm) than an automotive diesel fuel nozzle. If a
gasoline fuel nozzle is inserted into the fuel-filler
neck of your diesel vehicle, the smaller diameter
fuel nozzle will not be able to simultaneously
press the two safety tabs; this will prevent the
fuel nozzle from being fully inserted into the
fuel-filler neck.
䉯 To allow emergency filling of diesel fuel in
locations using a commercial (truck) size
diesel fuel filler nozzle which is larger than the
nozzle for passenger cars, and/or for filling
stations which dispense diesel fuel from a
non-conforming sized nozzle, a diesel
misfueling bypass adapter is included in your
vehicle.
䉯 The BMW diesel engine oil is different than oil
used for BMW gasoline engines. Use only
“low-ash” fully synthetic oils meeting BMW’s
long-life rating LL04 (API rating CF). One such
oil is Castrol’s SLX Professional OE SAE
5W-30 (Castrol #06070). This oil is also
available at authorized BMW SAV centers
under BMW part number 07 51 0 037 195.
䉯 The X5 xDrive35d is equipped with a
traditional dipstick located in the engine
compartment.
To check the engine oil level:
1. Park the vehicle on a level surface with the
engine at operating temperature (i.e., after
driving continuously for at least 7 miles).
2. Turn the engine off.
3. Wait at least 5 minutes.
4. Pull the dipstick out and wipe dry with a
lint-free cloth, paper towel or similar item.
5. Carefully push the dipstick fully into the tube,
then pull out again.
6. The oil level must be between the two marks.
䉯 The quantity of oil between the two marks is
approximately 1 quart.
䉯 The X5 xDrive35d is equipped with Selective
Catalyst Reduction (SCR) technology. Diesel
Exhaust Fluid (DEF) is injected into the
exhaust system to help reduce the emissions
of nitrogen oxides (NOx). DEF is designed to
last until your next oil change before it needs
to be refilled. However, depending on your
vehicle needs, you can run out of DEF before
you reach the interval. The instrument cluster
warning lamp will warn you before DEF is
depleted, starting at approximately
1,000 miles.
Refill DEF indicator lamp (yellow)
Note: If you continue to drive until the mileage
reaches 0, a new warning will appear (NO START
IN–––MILES). Once this warning appears,
you will only be able to restart the engine one
2
more time if this is done within 3 minutes of
last shutting it off. Beyond this time interval,
the engine will not restart until DEF is refilled!
Empty DEF indicator lamp (red)
DEF is available from your nearest authorized
BMW Service Center. Or, referto your vehicle
Owner’s Manual for refilling DEF yourself.
䉯 An additional warning lamp in the instrument
cluster may illuminate if the diesel particulate
filter requires service.
Diesel particulate filter indicator lamp
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
This program has been devised with the
following objectives: to maximize vehicle safety,
reliability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing
maintenance intervals based upon the specific
manner in which each individual vehicle is driven.
A 2014 X3, X5 and X6 vehicle purchased from an
authorized BMW SAV center in the United States
(including Puerto Rico) is covered by the BMW
Maintenance Program for 48 months or
50,000 miles, whichever occurs first. Coverage
begins on the date of first retail sale or the date
the vehicle is first placed into service as a sales
demonstrator, Aftersales Mobility Program (AMP)
Vehicle or BMW Group company vehicle,
whichever is earlier.
Any authorized BMW center in the United States
(including Puerto Rico) will perform the
scheduled and/or additional maintenance
services on your vehicle at no expense to you so
long as your vehicle qualifies for coverage under
the BMW Maintenance Program.
Coverage
The BMW Maintenance Program covers all
factory-recommended maintenance, as
determined by the Condition Based Service
(CBS) system. Additional specific items that
need replacement due to normal wear and tear,
and that are not covered by the original New SAV
Limited Warranty - such as brake pads, brake
rotors and wiper blade inserts - are included,
provided wear and tear exceeds BMW
specifications. Any applicable adjustments
required due to normal operating conditions are
also included. See pages9-11ofthis booklet
for additional information.
Exclusions from coverage include the following:
䉯 Items reimbursable under your New SAV
Limited Warranty
䉯 Gasoline and diesel fuel
䉯 Gasoline and diesel fuel additive
䉯 Diesel glow plugs
䉯 Diesel particulate filter
䉯 Windshield washer additive (except when in
conjunction with scheduled maintenance)
䉯 Tires, wheel alignment, tire balance and
rotation
䉯 Parking brake shoes/ linings
䉯 Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim
䉯 Damage, including consequential, which
results from negligence, improper operation of
the vehicle, wear and tear or deterioration due
to driving habits or conditions, improper repair,
environmental influences, flood, accident or
fire damage, road salt corrosion, alteration,
installation of non-genuine BMW accessories,
or use of improper, poor quality or
contaminated fuel
3
䉯 Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
䉯 Maintenance or repair after the vehicle is
deemed a total loss
䉯 Maintenance or repairs performed by other
than an authorized BMW SAV center within
the United States (including Puerto Rico)
䉯 “Topping off” low fluids (e.g., engine oil,
antifreeze, washer fluid, etc.) except when
done in conjunction with a scheduled
maintenance or other required maintenance
work (as outlined in the customized
maintenance checklist printout) that is
performed during an applicable Maintenance
Program period
䉯 Vehicles used in competitive events
䉯 Oil changes performed outside the
recommended maintenance intervals as
indicated by the Condition Based Service
䉯 DEF changes performed outside the
recommended maintenance intervals as
indicated by the Service Interval Display (X5
xDrive35d only)
Maintenance Upgrade Option
Please contact your authorized BMW center for
information regarding the purchase of optional
Maintenance Program Upgrades. Eligibility and
coverage exclusions may apply.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the
Condition Based Service (CBS) display.
Maintenance intervals on motor vehicles have
conventionally been specified based upon
accumulated mileage. However, driving
conditions have a major influence on routine
maintenance requirements; distance traveled is
only one of the significant factors. A vehicle
driven for 50,000 miles of short trips in the city
with numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more
frequent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating
temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such as
high or low engine speeds, short or long trip
driving.
4
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
䉯 Engine oil
䉯 Brakes - front and rear separately
䉯 Brake fluid
䉯 Vehicle check
䉯 Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also be
read from the vehicle key by your BMW Service
Advisor and used to propose the optimum scope
of maintenance.
Disconnecting the battery during periods of
long-term storage will interrupt the
calculation of time-based services. BMW
recommends that you have all items requiring
time-based maintenance, such as brake fluid and
coolant, and possibly also the engine oil, brought
up to date by your authorized BMW SAV center.
Also see the section on battery care on page 11
of this Booklet.
X6 only
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to its
compute mode when you press one of the
two buttons in the turn signal indicator lever.
For certain maintenance operations, you can
view the respective distance remaining or due
date individually in the instrument cluster (X6
only, see page 6) or in the Control Display (for all
models, see page 7).
Info Display screens in the instrument
cluster (X6 only)
Service Required Display
Info Display screen contents
X3 shown; X5 is similar
Display the remaining distance or the service
date for the various maintenance operations by
pressing the knob in the instrument cluster for
approximately five seconds. Then press the knob
quickly and repeatedly to display the successive
maintenance operations.
5
Possible displays (X6 only)
1. Button for selecting display
2. Service requirements
3. Engine oil
4. State-required safety inspection*
5. Front brake pads
6. Rear brake pads
7. Brake fluid
*Note: The display icons for the state-required safety and emissions inspections may be deactivated
by your authorized BMW SAV center if the state in which your BMW is registered does not require them.
The sequence of displayed service items may vary. The data for the next service appointment is shown
first.
6
Control Display screen contents
Symbols
For models equipped with iDrive, the current
Status of Service items determined by the CBS
are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
3. Select “vehicle info” and press the controller.
4. Select “vehicle status” and press the
controller.
A list of selected maintenance operations and, if
applicable, inspections required by law is
displayed.
You can request more detailed information on
every entry.
Select the entry and press the controller.
No service is currently required.
The deadline for service or a state
inspection is approaching. Please contact
your authorized BMW SAV center for an
appointment.
The service deadline has already passed.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The current service status is automatically saved
in the vehicle’s key. The Service Advisor at your
authorized BMW SAV center has a device called
a key reader. When your Service Advisor inserts
your key into the key reader, all pertinent vehicle
and servicing data will be available, and a
customized maintenance checklist is printed out
based on the specific operations called for by the
Condition Based Service.
To exit from the menu:
Select the
arrow and press the controller.
Special Note – Maintenance Intervals
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system. The maintenance
items stated herein reflect the latest information
available at the time of the printing of this
Booklet, and are subject to change.
X6 SAVs utilize a different CBS “connected
service item” interval as detailed on page 11.
7
The completion of certain subsequent
maintenance items or services, as required to
properly maintain your vehicle, will be specified
at intervals computed by the BMW Condition
Based Service system as follows:
䉯 Oil Service: Engine oil should be changed with
the engine at operating temperature.
All 2014 model year X3, X5 (except X5 xDrive35d
see below) and X6 vehicles are factory-filled
with BMW High Performance Synthetic oils. For
these models we recommend BMW High
Performance 5W-30 Synthetic Oil (BMW part
number 07 51 0 017 866) for regular scheduled
engine oil changes.
The 2014 model year X5 xDrive 35d is factory-filled
with a different BMW High Performance Synthetic
oil than on gasoline engines. We recommend BMW
High Performance 5W-30 Diesel Synthetic Oil
(BMW part number 07 51 0 037 195) for regular
scheduled engine oil changes.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle.
For information on checking your engine oil level,
refer to your vehicle’s Owner’s Manual.
If you need to add oil between oil changes and
BMW High Performance Synthetic Oil is
unavailable, for the purpose of topping up the
engine oil level only, BMW recommends use of
one of the below-listed synthetic oils:
For gasoline engines: The synthetic oils listed
below meet BMW’s Long-life rating LL01 (API
rating SL):
䉯 Castrol Syntec European Formula SAE 0W-30
䉯 Mobil 1 SAE 0W-40
䉯 Pennzoil Platinum European Formula Ultra
SAE 5W-30
䉯 Valvoline SynPower SAE 5W-30
For diesel engines (X5 xDrive35d only): the
synthetic oil listed below meets BMW’s Long-life
rating LL04 (API Rating CF):
䉯 Castrol SLX Professional OE SAE 5W-30 Fully
Synthetic (Castrol #06070)
The choice of the right SAE grade is based on
the climatic conditions in the region in which you
normally drive your BMW. To best determine
which SAE grade is best suited for your vehicle,
contact an authorized BMW center.
If you are unable to obtain a recommended
synthetic oil from the list above, for the purpose
of topping up the engine oil level only, use only a
synthetic oil with an API rating of SM or higher.
The following maintenance services:
– Brake Fluid Service;
must be performed when required as indicated
by the following as applicable:
䉯 The specified CBS engine oil service counter
interval
䉯 The time interval (the first occurrence is based
on the vehicle’s production date)
䉯 The stated mileage for a “non-connected”
maintenance service
Refer to pages9-11foradditional information.
Additionally,
– The engine coolant has a long-term rating and
does not need to be changed except for system
repairs.
– The automatic transmissions and the all-wheel
drive transfer cases installed in BMW SAVs are
factory filled with long-term rated fluids. The
transmission long-term rated fluid does not
need to be changed except when necessary
during repairs to the transmission. The transfer
case long-term rated fluid does not need to be
changed except when indicated by the vehicle
or when necessary during repairs to the
transfer case.
For your convenience, you may also wish to have
your authorized BMW SAV center perform any
necessary operations to fulfill any state
inspection requirements in your area, concurrent
with the maintenance services specified above
during other repairs. Should you request more
frequent maintenance service, the cost of
these services will not be covered by the
Maintenance Program.
8
BMW has applied the most modern
technological advances not only to the design
and production of your vehicle, but also to
computing of the optimum maintenance interval
for your type of operations and driving style. Your
authorized BMW SAV center has made a
substantial investment in unique BMW special
service tools to enable BMW factory trained
service technicians to perform quality repairs on
your BMW in minimal time, to help maximize your
satisfaction with your BMW, its longevity, and
resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the Owner
at time of delivery. A copy of the form is on file at
the selling authorized BMW SAV center.
Fuel Quality – Gasoline
Only use fuels advertised to have adequate
detergency and low alcohol (such as ethanol)
content. Please refer to your owner’s manual for
important information on the fuel recommended
for use in your vehicle. Use of fuels with
insufficient detergent and/or excess alcohol can
cause driveability problems that necessitate
cleaning intake valves and fuel injection valves,
and, when applicable, adjusting the engine idle.
We suggest having this work performed by your
authorized BMW SAV center, perhaps while
regular maintenance is performed. Your
authorized BMW SAV center can also
recommend a gasoline additive that will provide
sufficient detergency.This recommended
unscheduled maintenance which may be
necessitated by use of inappropriate fuels is not
required in order to maintain the emission
warranty. It also is not covered by your vehicle’s
warranty because no defect in material or
workmanship or component failure is involved.
Maintenance service summary
The Condition Based Service (CBS) system will
determine the requirement for performing the
maintenance services described in this section,
ending on page 11. These services may be
required either individually or in conjunction with
other maintenance services.
Maintenance services are performed as outlined
in this section, based on intervals of either time,
mileage or after performing a specified number
of previous services. These intervals correspond
to the latest information available when this
Booklet was printed. Maintenance intervals are
subject to change with newer vehicles or may
also apply retroactively. Your authorized BMW
SAV center will be able to advise and perform
maintenance services as required by the most
recent information that applies to your vehicle.
The maintenance services “connected to a
specific CBS engine oil service,” as outlined
below, apply to X3 and X5 SAVs.
X6 SAVs utilized a different CBS “connected
service item” interval as detailed on page 11.
Standard operations
Maintenance work:
䉯 Verify Check Control messages.
䉯 Check indicator and warning lights.
䉯 Reset CBS display.
䉯 Inspect tires, check tire pressure and reset
Tire Pressure Monitor.
䉯 Check parking brake functionality while the
vehicle is being driven into the workshop.
9
Engine oil
Maintenance work:
䉯
Gasoline engines: change the engine oil and oil
filter (as shown in CBS). We recommend BMW
High Performance 5W-30 Synthetic Oil
P/N 07 51 0 017 866 (gasoline engines only) or
P/N 07 51 0 037 195 (diesel engines only).
䉯 X5 xDrive35d only: We recommend BMW High
Performance 5W-30 Diesel Synthetic Oil
(BMW part number 07 51 0 037 195)
䉯 Top off Diesel Exhaust Fluid (X5 xDrive35d
only).
Maintenance services connected to a
specific engine oil service*
*These additional connected services will not be
shown in the vehicle’s CBS display.
Maintenance work:
䉯 After every 2nd Engine Oil Service: Ventilation
microfilter: replace ventilation microfilter.
䉯 At every 5th Engine Oil Service: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
䉯 At every 4th Engine Oil Service: Replace diesel
fuel filter (X5 xDrive35d only).
Maintenance services that display in
CBS
Front brakes
Maintenance work:
䉯 Replace brake pads, clean brake pad contact
points in calipers.
䉯 Brake discs: Check surface and thickness,
replace as necessary.
Rear brakes
Maintenance work:
䉯 Replace brake pads, clean brake pad contact
points in calipers.
䉯 Brake discs: Check surface and thickness,
replace as necessary.
䉯 Parking brake: Repair or replace parking brake
shoes/linings only if a reduction in the brake’s
effectiveness is noted. When fitted, parking
brake shoes/linings are excluded from
coverage under the BMW Maintenance
Program.
Vehicle check
Maintenance work:
䉯 Check operation of horn, headlight flasher and