BMW X3 xDrive30i Service and Warranty Information

ervice and

arranty

W Information

009

X3 3.0si

The Ultimate

Driving Machine

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail/In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

X3 2009

Table of Contents

Page

BMW Ultimate Service™ ............................................ 1

The BMW Maintenance Program ...................................... 1

Coverage ......................................................1

Maintenance Upgrade Option .........................................2

Intervals .......................................................2

Maintenance Program . . ............................................ 2

Special Note ....................................................2

Quality Certification I ...............................................4

Unscheduled Maintenance ...........................................4

Engine Oil Service ................................................ 5

Inspection I . .................................................... 5

Inspection II . .................................................... 7

Emission Control Maintenance Schedule ................................ 8

BatteryCare .................................................... 13

Corrosion Protection ............................................. 13

Restoring corrosion protection .......................................13

Underbody maintenance ...........................................13

Body Inspection ................................................. 14

Customer Assistance Information .................................... 20

Customer Assistance – Notification ....................................20

BBB Auto Line .................................................. 21

California Residents ..............................................21

Special Programs ................................................ 23

BMW Roadside Assistance ......................................... 23

Owner’s Eligibility ................................................23

Getting Started ..................................................24

Calling For Assistance .............................................24

Services ...................................................... 24

Dispatch Service ................................................24

On-Site Assistance ...............................................24

Lock-Out .....................................................25

Towing Service ..................................................25

Sign-and-Drive ..................................................25

Trip Interruption Benefits ...........................................25

Car Rental Discounts ..............................................26

Exclusions .....................................................26

Overview of BMW Limited Warranties .................................. 27

Page

New SAV Limited Warranty – 2009 X3

(Valid only in the U.S.A. and Puerto Rico) .............................. 28

Warrantor .....................................................28

Warranty Period .................................................28

Warranty Begins .................................................28

Warranty Coverage ...............................................28

Safety Belt Warranty - Kansas ........................................28

Other Items ....................................................28

General .......................................................29

Limited Warranty - Rust Perforation 2009 X3 ............................. 30

REQUIRED MAINTENANCE: ........................................30

Federal Emissions System Defect Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 31

What is not covered ...............................................32

General .......................................................32

Federal Emissions Performance Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 33

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations ................................ 35

Manufacturer’s Warranty Coverage: ....................................35

Owner’s Warranty Responsibilities: ....................................35

California Emission Control System Limited Warranty* ..................... 36

What is not covered ...............................................37

General .......................................................37

California Emission Warranty Parts List ..................................38

Notice ........................................................ 38

Tire Warranty Statement ........................................... 38

2009 X3 3.0si

BMW Ultimate Service™

Coverage

BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind. This service includes:

䉯 The BMW Maintenance Program: No-cost

factory-recommended maintenance for 4 years/50,000 miles from the original in-service date, whichever comes first.

䉯 BMW Roadside Assistance: No-cost 24/7

on-the-road assistance for 4 years/unlimited miles from the original in-service date. Also includes alternate transportation and trip-interruption benefits as well as trip routing services.

䉯 New Vehicle Limited Warranty: Limited

coverage for defects in materials and workmanship for 4 years/50,000 miles from the original in-service date, whichever comes first. Repairs will only be made at authorized BMW SAV centers using Original BMW Parts.

The BMW Maintenance Program

The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership. The program has been devised with the following objectives: to maximize vehicle safety, reliability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven.

Every X3 purchased from an authorized BMW SAV center in the United States or Puerto Rico is covered by The BMW Maintenance Program for 48 months or 50,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, service loaner (SLP) or company vehicle, whichever is earlier.

Any authorized BMW SAV center in the United States or Puerto Rico will perform the scheduled or additional maintenance services on your vehicle at no expense to you.

The BMW Maintenance Program covers all factory-recommended maintenance, as determined by the Service Interval Indicator. Additional items that need replacement due to normal wear and tear, and that are not covered by the original New SAV Limited Warranty - such as brake pads, brake rotors and wiper blade inserts are included, provided wear and tear exceeds BMW specifications. Any adjustments required due to normal operating conditions are also included. See pages5-9ofthis booklet for additional information.

Exclusions from coverage include the following: 䉯 Items reimbursable under your New BMW SAV

Limited Warranty

䉯 Gasoline and gasoline additive 䉯 Windshield washer additive (except when in

conjunction with scheduled maintenance)

䉯 Tires, wheel alignment, tire balance and

rotation

䉯 Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, door panels and all chrome trim

䉯 Damage detected when performing the rust

perforation inspection

䉯 Damage which results from negligence,

improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW accessories, or use of improper, poor quality or contaminated fuel

䉯 Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined

䉯 Maintenance or repair after the vehicle is

deemed a total loss

䉯 Maintenance or repairs performed by other

than an authorized BMW SAV center within the United States or Puerto Rico

䉯 Vehicles used in competitive events

䉯 Oil changes performed outside the

recommended maintenance intervals as indicated by the Service Interval Indicator

Maintenance Upgrade Option

Please contact your authorized BMW center for information and availability on the optional Maintenance Program Upgrade for coverage up to 6 years and 100,000 miles.

Maintenance Program

Intervals

Time intervals should be followed using the maintenance interval as indicated by the BMW Service Interval Indicator lights on the check control panel in the dashboard.

Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, driving conditions have a major influence on routine maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating temperature.

The advanced technologies at BMW have led to the development of the unique BMW Service Interval Indicator System which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as engine coolant temperatures, high or low engine speeds, short or long trip driving, and number of vehicle starts. The maintenance interval may therefore be maximized with considerable savings to owners of vehicles subjected to light duty.

This BMW X3 Service and Warranty Information Booklet should be presented to your authorized BMW SAV center when maintenance is required. Your authorized BMW SAV center will stamp this book documenting the services or maintenance performed.

The displays shown in the illustration appear for a few seconds once the ignition key is in position 1 or after starting the engine.

Together with the message OIL SERVICE or INSPECTION, the next scheduled service and remaining distance to this service are displayed in miles/kilometers.

The remaining distance is determined on the basis of the past driving style.

A flashing display and a – sign before the numerical value mean that the service interval has been passed by the displayed number of miles/kilometers. Please make an appointment with your BMW SAV center.

If the speedometer, tachometer or coolant temperature gauge should develop a fault, the service indicator will probably cease to operate correctly as well, since it depends on correct speed, distance and temperature readings. The fault must be located and rectified by an authorized BMW SAV center.

A detailed list of all maintenance operations included in each of the elements of the BMW Maintenance Program is found on pages4-8. These elements are as follows:

Quality Certification I will be performed by your authorized BMW SAV center and certified on the following page.

Special Note

Maintenance items and schedules stated herein reflect the combined recommendations for all model 2009 BMW X3s, and are subject to change. The most current maintenance recommendations are available from your authorized BMW SAV center.

The performance of certain subsequent maintenance elements, as required by the BMW New SAV Limited Warranty, will be specified at intervals computed by the BMW Service Interval Indicator as follows:

䉯 Oil Service: Engine oil should be changed with

the engine at operating temperature. Note:

Change oil at least once a year.

All 2009 model year BMW X3 vehicles are factory-filled with BMW High Performance Synthetic oils. We recommend BMW High Performance 5W-30 Synthetic Oil (BMW part number 07 51 0 017 866) for regular scheduled engine oil changes.

If BMW High Performance Synthetic Oil is not available, approved synthetic oils meeting BMW’s Long-life rating LL-01 are:

䉯 Castrol Syntec European Formula SAE 0W-30 䉯 Mobil 1 SAE 0W-40 䉯 Pennzoil Platinum European Formula Ultra

SAE 5W-30

䉯 Valvoline SynPower SAE 5W-30

BMW recommends that you check your engine oil level whenever you add fuel to your vehicle. If you need to add small amounts of oil between oil changes and are unable to obtain BMW High Performance Synthetic Oil, or an approved synthetic oil from the list above, use only a synthetic oil with an API rating of SM or higher.

䉯 Inspection I: Major vehicle maintenance as

specified in the following pages under Inspection I.

䉯 Inspection II: Additional major vehicle

maintenance as specified in the following pages under Inspection II.

The following maintenance elements must be performed at the mileage/time stated (time intervals begin from the vehicle’s production date):

䉯 Brake Fluid Service: Change brake fluid every

two years.

䉯 Oxygen Sensor Service: The oxygen sensor

deteriorates strictly on a mileage basis and must therefore be replaced every 120,000 miles (replace every 150,000 miles if the vehicle is eligible for the California

Emissions Warranty) to maximize vehicle fuel economy and minimize exhaust pollution. The replacement of the oxygen sensor is required under the terms of the applicable BMW emission system warranties.

䉯 Spark Plug Service: The X3 is equipped with

platinum-tipped spark plugs. These allow a longer service life than conventional plugs. Replace spark plugs every 100,000 miles.

䉯 Automatic Transmission Service: Change ATF

every 100,000 miles.

䉯 The engine coolant has a long-term rating and

does not need to be changed.

Please see your authorized BMW SAV center for the most current information.

For your convenience, you may also wish to have your authorized BMW SAV center perform any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs. Should you request more

frequent maintenance service, the cost of these services will not be covered by the Maintenance Program.

Make sure that confirmation of maintenance work is always entered in this SAV Service and Warranty Information Booklet. You may need this for any warranty claims that become necessary, and later on as evidence that your SAV has been given the correct and regular maintenance that justifies its resale or trade-in value.

BMW has applied the most modern technological advances not only to the design and production of your SAV, but also to computing of the optimum maintenance interval for your type of operations and driving style. Your authorized BMW SAV center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in minimal time. Your service technician looks forward to serving your every service need and to help maximize your satisfaction with your BMW, its longevity, and resale value.

Quality Certification I

For a detailed list of items inspected, refer to the Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the authorized selling BMW SAV center.

Unscheduled Maintenance

Only use fuels advertised to have adequate detergency and low alcohol content. Use of fuels with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves, and, when applicable, adjusting the engine idle. We suggest having this work performed by your authorized BMW SAV center, perhaps while regular maintenance is performed. Your authorized BMW SAV center can also recommend a gasoline additive that will provide sufficient detergency. While this recommended unscheduled maintenance is not required in order to maintain the emission warranty, cleaning of intake valves or, when applicable, fuel injection valves, or adjustment of engine idle, necessitated by use of inappropriate fuel, is not covered by warranty because no defect in material or workmanship or component failure is involved.

Engine Oil Service

Engine Compartment X3 3.0si

Change oil and oil filter while engine is at normal operating temperature. We recommend BMW High Performance Synthetic Oil, p/n 07 51 0 017 866.

Reset service interval indicator. • Replace microfilter. • Check overall thickness of front and rear disc brake pads using special tool. If

replacement is necessary: Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking brake linings only when replacing rear pads.

Check parking brake actuation and burnish pads. Adjust if necessary. • Inspect tires. Check and adjust tire pressures per tire pressure placard. •

•

Inspection I

Only those items of inspection work which apply to your vehicle will be performed. This list is subject to amendment.

Undercarriage X3 3.0si

Change oil and oil filter while engine is at normal operating temperature. We recommend BMW High Performance Synthetic Oil, p/n 07 51 0 017 866.

Check transmission for leaks. • Check transfer case for leaks. • Change oil in transfer case only if prompted by diagnostic short-test. • Check rear axle for leaks. • Check front axle differential for leaks. • Half-shafts: Check for leaks at flexible boots. • Visually check fuel tank, lines and connections for leaks. • Check condition, position, and mounting of exhaust system. Examine for leaks. • Check power steering system for leaks. Check power steering fluid level; add fluid if

necessary. Check steering for absence of play, condition of suspension track rods, front axle

joints, steering linkage and joint disc. Check overall thickness of front and rear disc brake pads using special tool. If

replacement is necessary: Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking brake linings only when replacing rear brake pads.

Check brake system connections and lines for leaks, damage and incorrect positioning.

Check parking brake actuation. Adjust if necessary. • Check all tire pressures (including spare). Correct if necessary. Check condition of

tires (outer surface [left/right]), tread wear and pattern; in case of uneven tread wear, readjust wheel alignment if requested (invoice separately).

Inspect entire body according to terms of rust perforation limited warranty. (Must be performed at least every two years).

•

Engine Compartment

Read out diagnostic system. • Check engine cooling system/heater hose connections for leaks. Check coolant level

•

and antifreeze protection level. Add coolant if required. Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if

•

required. Check air conditioner for operation. • Replace microfilter. (Note: reduce replacement interval in dusty operating conditions.) • Reset service interval indicator. •

Body/Electrical X3 3.0si

Check battery state-of-charge indicator and charge if required. • Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate, interior

•

(including map reading lights), glove box, flashlight, illuminated makeup mirrors, luggage compartment/area lights.

Check instrument panel and dashboard illumination. • Check all warning/indicator lights, check control. • Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and

•

flasher switch. Check wipers and washer system(s); wiper blades, washer jet positions. • Check condition and function of safety belts. • Visually examine all SRS airbag units for torn covers, obvious damage or attachment of

•

decals, decorations or accessories. Check central locking/double lock. • Check operation of all latches. • Check heater/air conditioner blower, rear window defogger. • Check rear view mirrors. •

Final Inspection

Road test with check of brakes, suspension, steering, clutch/manual transmission or automatic transmission.

•

Inspection II

Includes all items listed under Inspection I, and the following checks and maintenance operations.

Engine Compartment X3 3.0si

Replace air cleaner element. (Note: Reduce replacement interval in dusty operating conditions).

Brake Fluid Service

Replace brake fluid every 2 years (time interval begins from the vehicle’s production date).

Oxygen Sensor Service

Replace Oxygen Sensor every 120,000 miles. (150,000 miles if the vehicle is eligible for the California Emissions Warranty)

Spark Plug Service

Replace spark plugs every 100,000 miles. •

Automatic Transmission Service

Replace ATF every 100,000 miles. •

•

Emission Control Maintenance Schedule

The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy.

X3 3.0si

Abbreviations:

I - Inspect

R - Replace part(s) and/or fluid listed

Oil Service

Inspection I

Oil Service

Basic Engine

Engine oil .........................

Engine oil filter......................

Fuel System

Air filter ..........................

Ignition System

Spark plugs .......................

Emission Control Components

Oxygen sensor .....................

RRRRRRR

Replace at intervals of

100,000 miles

Replace at intervals of

120,000 miles

(150,000 miles if the vehicle is eligible for

the California

Emissions Warranty)

Inspection II

Continue sequence of Oil Services and Inspections per Service Interval Indicator.

Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.

The mileage interval varies according to individual driving conditions and is determined by the service interval indicator.

Record of

Record of Oxygen Sensor

Miles (150,000 miles if the

replacement [Every 120,000

100,000 Mi.)

change (Every

Record of ATF

2 years)

changes (Every

brake/clutch fluid

Warranty)]

California Emissions

vehicle is eligible for the

Mi.)

Record of Spark Plug

Replacement (Every 100,000

Date Mileage Date Mileage Date Mileage

Speedometer

(Odometer Memory)

changed:

Mileage

Date

Speedometer

(Odometer Memory)

changed:

Date

Mileage

91011

Battery Care

If your X3 is driven only for short distances of less than 10 miles over a prolonged period of time, without an occasional drive at highway speeds, the engine’s charging system will not maintain the battery. Insufficient use of the SAV could result in short term starting problems and in the long term could damage the battery.

In case the SAV is not operated for more than four weeks, it is advisable to:

䉯 consider using a proper trickle charger,

following the charger manufacturer’s instructions, to maintain the battery’s state of charge; or

䉯 consult your BMW SAV center regarding

battery removal. Once removed, the battery must be charged and stored in a cool, dry place where it can be protected from freezing. If the battery will be stored for over 3 months, it must be recharged every 3 months, or else it will become damaged and useless.

Please consult with your BMW SAV center for further guidance and information.

Corrosion Protection

Extensive corrosion protection measures implemented by BMW now make it possible to offer a 12-year unlimited mileage anti-corrosion warranty against rust perforation on your SAV provided that the SAV is maintained in accordance with the provisions of the New SAV Limited Warranty as outlined in the Warranty Section of this Statement (page 28).

The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts, attracting paint particles into the minutest cavities or seams. Body parts are designed to provide optimum corrosion protection.

During manufacture, exterior body parts receive an additional corrosion protection coat. Hood, trunk, doors and other body parts with metal folds are coated with PVC and sealed from the outside.

All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones, etc.

Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly.

Requirements for maintaining the twelve-year unlimited mileage anti-corrosion warranty are outlined in the Warranty Section of this Statement (page 30).

Restoring corrosion protection

Please take care that anti-corrosion material is replaced when your car is repaired after body or chassis damage.

BMW NA will not accept any liability for any parts and accessories not approved by BMW.

Underbody maintenance

The underbody has to be cleaned at least once a year, in spring, with plain water in order to remove mud, chemical sediments and other deposits. If those materials are not removed, corrosion (rust) will occur.

Your BMW SAV center will do this anti-corrosion service for you.

Do not apply additional undercoating or

rust-proofing on or near the exhaust manifold, exhaust pipes, catalytic converter or heat shields. During driving, the substance used for undercoating could overheat and cause a fire.

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