BMW X3 3.0si Service and Warranty Information

arranty
W
nformation
I
2008
3 3.0si
X
The Ultimate
Driving Machine
®
Owner/Driver Information:
Name _____________________________________________________________________
Address _____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Owner/Driver Telephones:
Business _____________________________________________________________________
Home _____________________________________________________________________
Model ________________________________________________ Year _______________
VIN
Retail/In-Service Date _________________________________________________________
Trim Code ___________________________________ Color Code_____________________
Production Date _______________________________________________________________
License Plate Number _________________________________________________________
BMW Center Telephone Numbers:
Offices _____________________________________________________________________
Services _____________________________________________________________________
X3 2008
Table of Contents
Page

BMW Ultimate Service™ ............................................ 1

The BMW Maintenance Program ...................................... 1

Coverage ......................................................1

Maintenance Upgrade Option .........................................2
Intervals .......................................................2
Maintenance Program . . ............................................ 2
Special Note ....................................................2
Quality Certification I ...............................................4
Unscheduled Maintenance ...........................................4
Engine Oil Service ................................................ 5
Inspection I . .................................................... 6
Inspection II . .................................................... 8
Emission Control Maintenance Schedule ................................ 9
BatteryCare .................................................... 14
Corrosion Protection ............................................. 14
Restoring corrosion protection .......................................14
Underbody maintenance ...........................................14
Body Inspection ................................................. 15
Customer Assistance Information .................................... 21
Customer Assistance – Notification ....................................21
BBB Auto Line .................................................. 22
California Residents ..............................................22
Special Programs ................................................ 24
BMW Roadside Assistance ......................................... 24
Owner’s Eligibility ................................................24
Getting Started .................................................25
Calling For Assistance .............................................25
Services ...................................................... 25
Dispatch Service ................................................25
On-Site Assistance ...............................................25
Lock-Out .....................................................26
Towing Service ..................................................26
Sign-and-Drive ..................................................26
Trip Interruption Benefits ...........................................26
Car Rental Discounts .............................................27
Exclusions .....................................................27
Overview of BMW Limited Warranties .................................. 28
Page
New SAV Limited Warranty – 2008X3
(Valid only in the U.S.A. and Puerto Rico) .............................. 29
Warrantor .....................................................29
Warranty Period .................................................29
Warranty Begins .................................................29
Warranty Coverage ...............................................29
Safety Belt Warranty - Kansas .......................................29
Other Items ....................................................29
General .......................................................30
Limited Warranty - Rust Perforation 2008 X3 ............................. 31
REQUIRED MAINTENANCE: ........................................31
Federal Emissions System DefectWarranty
(Valid only in the U.S.A. and Puerto Rico) .............................. 32
What is not covered ..............................................33
General .......................................................33
Federal Emissions Performance Warranty
(Valid only in the U.S.A. and Puerto Rico) .............................. 34
California Emission Control Warranty Statement*
Your Warranty Rights and Obligations ................................ 36
Manufacturer’s Warranty Coverage: ....................................36
Owner’s Warranty Responsibilities: ....................................36
California Emission Control System Limited Warranty* ..................... 37
What is not covered ..............................................38
General .......................................................38
California Emission Warranty Parts List .................................39
Notice ........................................................ 39
Tire Warranty Statement ........................................... 39
2008 X3 3.0si
BMW Ultimate Service™
Coverage
BMW Ultimate Service leads the industry in pro­viding owners with incredible value and peace of mind. This service includes:
The BMW Maintenance Program: No-cost
factory-recommended maintenance for 4 years/50,000 miles from the original in-ser­vice date, whichever comes first.
BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited miles from the original in-service date. Also includes alternate transportation and trip-in­terruption benefits as well as trip routing ser­vices.
New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman­ship for 4 years/50,000 miles from the original in-service date, whichever comes first. Repairs will only be made at authorized BMW centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership. The program has been devised with the follow­ing objectives: to maximize vehicle safety, reli­ability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconvenience by computing mainte­nance intervals based upon the specific manner in which each individual vehicle is driven.
Every X3 purchased from an authorized BMW SAV center in the United States or Puerto Rico is covered by The BMW Maintenance Program for 48 months or 50,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, service loaner (SLP) or company vehicle, whichever is earlier.
Any authorized BMW SAV center in the United States or Puerto Rico will perform the sched­uled or additional maintenance services on your vehicle at no expense to you.
The BMW Maintenance Program covers all fac­tory-recommended maintenance, as determined by the Service Interval Indicator. Additional items that need replacement due to normal wear and tear, and that are not covered by the original New SAV Limited Warranty - such as brake pads, brake rotors and wiper blade inserts - are included, provided wear and tear exceeds BMW specifications. Any adjustments required due to normal operating conditions are also included. See pages5-10ofthis booklet for additional information.
Exclusions from coverage include the following: Items reimbursable under your New BMW
SAV Limited Warranty
Gasoline and gasoline additiveWindshield washer additive (except when in
conjunction with scheduled maintenance)
Tires, wheel alignment, tire balance and
rotation
Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan­els and all chrome trim
Damage detected when performing the rust
perforation inspection
Damage which results from negligence,
improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW accessories, or use of improper, poor quality or contaminated fuel
Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined
Maintenance or repair after the vehicle is
deemed a total loss
Maintenance or repairs performed by other
than an authorized BMW SAV centers within the United States or Puerto Rico
Vehicles used in competitive events
1
Oil changes performed outside the recom-
mended maintenance intervals as indicated by the Service Interval Indicator
Maintenance Upgrade Option
Please contact your authorized BMW center for information and availability on the optional Main­tenance Program Upgrade for coverage up to 6 years and 100,000 miles.
Maintenance Program
Intervals
Time intervals should be followed using the maintenance interval as indicated by the BMW Service Interval Indicator lights on the check control panel in the dashboard.
Maintenance intervals on motor vehicles have conventionally been specified based upon accu­mulated mileage. However, driving conditions have a major influence on routine maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more fre­quent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating tempera­ture.
The advanced technologies at BMW have led to the development of the unique BMW Service Interval Indicator System which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as engine coolant temperatures, high or low engine speeds, short or long trip driving, and number of vehicle starts. The maintenance inter­val may therefore be maximized with consider­able savings to owners of vehicles subjected to light duty.
This BMW X3 Service and Warranty Information Booklet should be presented to your authorized BMW SAV center when maintenance is required. Your authorized BMW SAV center will stamp this book documenting the services or maintenance performed.
The displays shown in the illustration appear for a few seconds once the ignition key is in posi­tion 1 or after starting the engine.
Together with the message OIL SERVICE or INSPECTION, the next scheduled service and remaining distance to this service are displayed in miles/kilometers.
The remaining distance is determined on the basis of the past driving style.
A flashing display and a – sign before the numerical value mean that the service interval has been passed by the displayed number of miles/kilometers. Please make an appointment with your BMW SAV center.
If the speedometer, tachometer or coolant tem­perature gauge should develop a fault, the ser­vice indicator will probably cease to operate correctly as well, since it depends on correct speed, distance and temperature readings. The fault must be located and rectified by an autho­rized BMW SAV center.
A detailed list of all maintenance operations included in each of the elements of the BMW Maintenance Program is found on pages4-9. These elements are as follows:
Quality Certification I will be performed by your authorized BMW SAV center and certified on the following page.
Special Note
Maintenance items and schedules stated herein reflect the combined recommendations for all model 2008 BMW X3s, and are subject to change. The most current maintenance recom­mendations are available from your authorized BMW SAV center.
2
The performance of certain subsequent mainte­nance elements, as required by the BMW New SAV Limited Warranty, will be specified at inter­vals computed by the BMW Service Interval Indicator as follows:
Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note: Change oil at least once a year.
All 2008 BMW X3s are factory-filled with BMW High Performance Synthetic oils. At the time of the printing of this booklet, the following oils are strongly recommended and approved by BMW:
BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
Mobil 1 5W-30Mobil 1 5W-40
BMW is evaluating various synthetic oils for inclusion in our list of recommended motor oils. For the most current list of synthetic oils, please contact your authorized BMW SAV center, or call BMW of North America, LLC at 1 800 831-1117. You can also obtain this infor­mation from our website, www.bmwusa.com.
BMW recommends that you check your engine oil level whenever you add fuel to your vehicle. If you need to add oil between oil changes and are unable to obtain BMW High Performance Synthetic Oil, Mobil 1 or another special oil on the list, use a synthetic oil with an API rating of SJ or higher.
Inspection I: Major vehicle maintenance as
specified in the following pages under Inspec­tion I.
Inspection II: Additional major vehicle mainte-
nance as specified in the following pages under Inspection II.
The following maintenance elements must be performed at the mileage/time stated (time intervals begin from the vehicle’s production date):
Brake Fluid Service: Change brake fluid every
two years.
Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and must therefore be replaced every 120,000 miles to maximize vehicle fuel econ-
omy and minimize exhaust pollution. The replacement of the oxygen sensor is required under the terms of the applicable BMW emis­sion system warranties.
Spark Plug Service: The X3 is equipped with
platinum-tipped spark plugs. These allow a longer service life than conventional plugs. Replace spark plugs every 100,000 miles.
Automatic Transmission Service: Change ATF
every 100,000 miles.
The engine coolant has a lifetime rating and
does not need to be changed.
Please see your authorized BMW SAV center for the most current information.
For your convenience, you may also wish to have your authorized BMW SAV center perform any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs. Should you request more
frequent maintenance service, the cost of these services will not be covered by the Maintenance Program.
Make sure that confirmation of maintenance work is always entered in this SAV Service and Warranty Information Booklet. You may need this for any warranty claims that become necessary, and later on as evidence that your SAV has been given the correct and regular maintenance that justifies its resale or trade-in value.
BMW has applied the most modern technologi­cal advances not only to the design and produc­tion of your SAV, but also to computing of the optimum maintenance interval for your type of operations and driving style. Your authorized BMW SAV center has made a substantial invest­ment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in mini­mal time. Your service technician looks forward to serving your every service need and to help maximize your satisfaction with your BMW, its longevity, and resale value.
3
Quality Certification I
For a detailed list of items inspected, refer to the Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the authorized selling BMW SAV center.
Unscheduled Maintenance
Only use fuels advertised to have adequate detergency and low alcohol content. Use of fuels with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves, and, when applicable, adjusting the engine idle. We suggest having this work performed by your authorized BMW SAV center, perhaps while regular maintenance is per­formed. Your authorized BMW SAV center can also recommend a gasoline additive that will provide sufficient detergency. While this recom­mended unscheduled maintenance is not required in order to maintain the emission war­ranty, cleaning of intake valves or, when applica­ble, fuel injection valves, or adjustment of engine idle, necessitated by use of inappropriate fuel, is not covered by warranty because no defect in material or workmanship or component failure is involved.
4
Engine Oil Service
Engine Compartment X3 3.0si
Change oil and oil filter while engine is at normal operating temperature. We recommend BMW High Performance Synthetic Oil, p/n 07 51 0 017 866.
Reset service interval indicator. Replace microfilter. Check overall thickness of front and rear disc brake pads using special tool. If
replacement is necessary: Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking brake linings only when replacing rear pads.
Check parking brake actuation and burnish pads. Adjust if necessary. Inspect tires. Check and adjust tire pressures per tire pressure placard.
5
Inspection I
Only those items of inspection work which apply to your vehicle will be performed. This list is subject to amendment.
Undercarriage X3 3.0si
Change oil and oil filter while engine is at normal operating temperature. We recommend BMW High Performance Synthetic Oil, p/n 07 51 0 017 866.
Check transmission for leaks. Check transfer case for leaks. Change oil in transfer case only if prompted by diagnostic short-test. Check rear axle for leaks. Check front axle differential for leaks. Half-shafts: Check for leaks at flexible boots. Visually check fuel tank, lines and connections for leaks. Check condition, position, and mounting of exhaust system. Examine for leaks. Check power steering system for leaks. Check power steering fluid level; add fluid if
necessary. Check steering for absence of play, condition of suspension track rods, front axle
joints, steering linkage and joint disc. Check overall thickness of front and rear disc brake pads using special tool. If
replacement is necessary: Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking brake linings only when replacing rear brake pads.
Check brake system connections and lines for leaks, damage and incorrect positioning.
Check parking brake actuation. Adjust if necessary. Check all tire pressures (including spare). Correct if necessary. Check condition of
tires (outer surface [left/right]), tread wear and pattern; in case of uneven tread wear, readjust wheel alignment if requested (invoice separately).
Inspect entire body according to terms of rust perforation limited warranty. (Must be performed at least every two years).
6
Engine Compartment X3 3.0si
Read out diagnostic system. Check engine cooling system/heater hose connections for leaks. Check coolant level
and antifreeze protection level. Add coolant if required. Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if
required. Check air conditioner for operation. Replace microfilter. (Note: reduce replacement interval in dusty operating conditions.) Reset service interval indicator.
Body/Electrical
Check battery state-of-charge indicator and charge if required. Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate,
interior (including map reading lights), glove box, flashlight, illuminated makeup mirrors, luggage compartment/area lights.
Check instrument panel and dashboard illumination. Check all warning/indicator lights, check control. Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and
flasher switch. Check wipers and washer system(s); wiper blades, washer jet positions. Check condition and function of safety belts. Visually examine all SRS airbag units for torn covers, obvious damage or attachment of
decals, decorations or accessories. Check central locking/double lock. Check operation of all latches. Check heater/air conditioner blower, rear window defogger. Check rear view mirrors.
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission or automatic transmission.
7
Inspection II
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine Compartment X3 3.0si
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating conditions).
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s production date).
Oxygen Sensor Service Replace Oxygen Sensor every 120,000 miles.
Spark Plug Service
Replace spark plugs every 100,000 miles.
Automatic Transmission Service
Replace ATF every 100,000 miles.
8
Emission Control Maintenance Schedule
The maintenance schedule as shown is required for the proper functioning of the emission control systems for optimum vehicle performance and fuel economy.
X3 3.0si
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Oil Service
Inspection I
Oil Service
Basic Engine
Engine oil.........................
Engine oil filter .....................
RRRRRRR
Fuel System
Air filter ..........................
Ignition System
Spark plugs .......................
Emission Control Components
Oxygen sensor .....................
Replace at intervals
of 100,000 miles
Replace at intervals
of 120,000 miles
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must there­fore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service interval indicator.
Inspection II
R
R
Continue sequence of Oil Services and Inspections per Service Interval Indicator.
9
change
Record of ATF
(Every 100,000 Mi.)
changes
Record of
brake/clutch fluid
replacement
(Every 120,000 Miles)
Record of Oxygen Sensor
Replacement
(Every 100,000 Mi.)
Record of Spark Plug
(Every 2 years)
Date Mileage Date Mileage Date Mileage
Speedometer
(Odometer Memory)
changed:
Mileage
Date
101112
Speedometer
(Odometer Memory)
changed:
Date
Mileage
13
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