BIXOLON XQ840 User Manual

User’s Manual
XQ-840 Series
THERMAL LABEL PRINTER
Ver. 1.00
http://www.bixolon.com
XQ-840 Series
Introduction
The XQ-840 series printer is an All-in-One printing solution which offers various printing applications and can be customized to meet the customer's requirements.
The main features of the printer are as follows
1. XQ-840 : Maximum 152mm/s(Max 6ips) printing speed XQ-843 : Maximum 100mm/s(Max 4ips) printing speed
2. 4inch THERMAL LABEL PRINTER
3. 194 x 273 x 212 (W x D x H)
4. Support for multiple interfaces
(Standard: Ethernet, USB A-Type(USB Host), Bluetooth, Wi-Fi)
5. Easy media loading
6. Can print a range of barcodes
7. Option : Peeler, Auto Cutter
8. Tablet model (Android OS, 8inch, 800 x 1280)
It is advisable to read the contents of this manual carefully before using the printer for the first time.
Use only authorized supplies that can be trusted!
- We are not responsible for quality and service for damage caused by the use of unauthorized products (or recycled ones).
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XQ-840 Series
Safety Information
Warning: Warnings must be heeded carefully in order to prevent serious
physical harm.
Caution: Cautions must be heeded in order to prevent minor injuries, equipment
damage, or data loss.
Symbol Information
DC (Direct current)
Warning, Caution
USB
LAN (Ethernet)
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XQ-840 Series
Table of Contents
1. Content Confirmation .......................................................................................................... 9
2. Product Part Names ........................................................................................................... 10
3. Installation & Usage ........................................................................................................... 12
3-1 Printer Installation Placings ............................................................................................. 12
3-2 Power Connection ........................................................................................................... 13
3-3 Interface .......................................................................................................................... 15
3-4 Interface Setting .............................................................................................................. 17
3-4-1 Ethernet .............................................................................................................. 17
3-4-2 Bluetooth ............................................................................................................. 18
3-4-3 Wi-Fi .................................................................................................................... 19
3-5 Media Installation ............................................................................................................ 20
3-6 Button & LED .................................................................................................................. 22
3-6-1 Button Operations ............................................................................................... 22
3-6-2 LED Indicator For Various Printer Statuses ......................................................... 23
4. Self-test ............................................................................................................................... 24
5. Detailed Features ............................................................................................................... 25
5-1 Stand-alone Configuration Mode ..................................................................................... 25
5-1-1 Start Stand-alone Configuration Mode and execute each function ...................... 25
5-1-2 Function List Of Stand-alone Configuration Mode ............................................... 25
5-2 Pause/Cancel .................................................................................................................. 26
5-2-1 Pause/Resume Function ..................................................................................... 26
5-2-2 Print Cancellation ................................................................................................ 26
5-3 Media Calibration ............................................................................................................ 27
5-3-1 About Media Calibration ...................................................................................... 27
5-3-2 When Is Media Calibration Required? ................................................................. 27
5-3-3 How To Perform Media Calibration ...................................................................... 27
5-4 Smart Media Detection .................................................................................................... 2 8
5-5 Gap Sensor Auto Calibration Mode ................................................................................. 28
5-6 B/M Sensor Auto Calibration Mode ................................................................................. 29
5-7 Cover Closing Mode ........................................................................................................ 29
5-7-1 About Cover Closing Mode ................................................................................. 29
5-7-2 How to switch the printer from Cover Close Mode to Print Standby Mode .......... 29
5-8 Data Dump Mode ............................................................................................................ 30
5-9 Factory Reset .................................................................................................................. 30
5-10 Media Installation Method of Peeler(Option) Model ...................................................... 31
5-11 Using Fan-fold ............................................................................................................... 34
5-11-1 Printer Preparation ............................................................................................ 34
5-11-2 When Using Fan-fold Media .............................................................................. 35
5-12 Auto Cutter (Option) ...................................................................................................... 36
6. Cleaning Printer .................................................................................................................. 37
6-1 Cleaning Head ................................................................................................................ 37
6-2 Replacing Roller .............................................................................................................. 38
6-3 Cleaning Sensors, Roller or/and media Path .................................................................. 39
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XQ-840 Series
7. Appendix ............................................................................................................................. 40
7-1 Specifications .................................................................................................................. 40
7-2 Label Types ..................................................................................................................... 40
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XQ-840 Series
Manual Information
This user’s guide contains basic information for product usage as well as for emergency measures that may be required.
The following separate manuals provide more detailed content on various technological
issues and areas.
1. Programming (SLCS) Manual
This manual provides information on label printer commands.
2. mPrint Manual
This manual provides information on printing PDF file, image and Web page via Android devices.
3. Label Artist Mobile Manual
This manual provides information on printing custom Label and Template.
4. Food Safety Label App Manual
This manual provides information on printing MRD(Made Ready Discard) Label.
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XQ-840 Series
Safety Precautions
In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.
WARNING
Warnings must be heeded carefully in order to prevent serious physical harm.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
PROHIBIT
Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
PROHIBIT
You must use only the supplied adapter.
• It is dangerous to use other adapters.
ONLY SUPPLIED ADAPTER
PROHIBIT
Keep the plastic bag out of children’s reach.
• If not, a child may put the bag on his head.
PROHIBIT
Do not plug in or unplug with your hands wet.
• You can be electrocuted.
PROHIBIT
Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.
PROHIBIT
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XQ-840 Series
CAUTION
Cautions must be heeded in order to prevent minor injuries, equipment
damage, or data loss.
If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.
Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
TO UNPLUG
PRINTER
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt yourself.
PRINTER
PROHIBIT
Keep the desiccant out of children’s reach.
If not, they may eat it.
PROHIBIT
Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.
Call your dealer when you need these services.
Do not touch the blade of auto cutter.
DISASSEMBLING
PROHIBITED
PRINTER
Do not let water or other foreign objects in the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
PROHIBIT
PRINTER
Do not use the printer when it is out of order. This can cause a fire or an electrocution.
Switch off and unplug the printer before calling your dealer.
TO UNPLUG
PRINTER
DEALER
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XQ-840 Series
1. Content Confirmation
The following items should all be contained in the printer package. Contact the dealer from which the purchase was made if any item is damaged and/or missing.
XQ-840 Series
Power Cord
AC/DC Adapter
Quick Manual
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XQ-840 Series
2. Product Part Names
Micro USB
Pause Button
Tablet Power Button
Cover Lever
Feed Button
Printer Head
Media Cover
Sensor
Media Guide
Media Holder
Cover STD
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Power Switch
XQ-840 Series
Fan-Fold Media Cover
Power Jack
LAN
(Ethernet)
USB A-Type
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XQ-840 Series
3. Installation & Usage
3-1 Printer Installation Placings
• Install the printer in a location that meets the following conditions.
- Allow sufficient space around the printer for proper ventilation.
- Install the printer on a flat and level surface.
- Avoid humid environment.
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r
3-2 Power Connection
• Connect power to the printer as shown below.
Tablet Power Button
Power Switch OFF
XQ-840 Series
AC/DC Adapte
Power Cord
1) Turn off the printer power switch.
2) Check to see that the AC/DC adapter voltage matches that of the power source.
3) Connect the AC/DC adapter jack to the printer power connector.
4) Connect the power cord to the AC/DC adapter.
5) Connect the power cord to a power source/outlet.
- When the power cord is connected, the tablet device will turn on regardless of the position of the power switch.
Note
- By using the power button on your tablet device, you can turn the device on or off independently.
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XQ-840 Series
- Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.
- Check the power supply’s label to check its electronic specs.
- For the safety of people and equipment, please use the appropriate
power cord for your country or region.
- When removing the power supply, make sure you have a firm
grasp of the plug terminal of the power cable and the printer and pull
horizontally.
- Pay attention to the direction in which you insert the power cable.
Caution
- Be sure to turn off the printer before connecting the power cord to the printer connector. This can cause serious electrical
damage and bodily injury.
- Do not operate the printer and power supply in a humid
Warning
environment. This can cause serious electrical damage and bodily injury.
- Do not connect an input voltage beyond the specifications of the power supply. This may result in product damage and fire.
O
X
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