Page 1
Joybook
S35 Series
User Manual
JB_S35_EN.book Page i Monday, September 21, 2009 2:25 PM
Page 2
Copyright and trademark
Copyright 2009 by BenQ Corporation. All rights reserved. No
part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of this
company.
For the latest user manual, visit
http://www.BenQ.com.
All other logos, products, or company names mentioned in this
manual may be the registered trademarks or copyrights of their
respective companies, and are used for informational purposes
only.
Windows, Internet Explorer, and Windows Mail are trademarks
of Microsoft Corporation. Others are copyrights of their
respective companies or organizations.
is a trademark of SRS Labs, Inc. TruSurround HD
and Headphone 360 technologies are incorporated under
license from SRS Labs, Inc.
Disclaimer
BenQ Corporation makes no representations or warranties,
either expressed or implied, with respect to the contents hereof
and specifically disclaims any warranties, merchantability, or
fitness for any particular purpose. Further, BenQ Corporation
reserves the right to revise this publication and to make changes
from time to time in the contents hereof without obligation of
this company to notify any person of such revision or changes.
It is the sole responsibility of the user if problems (such as data
loss and system failure) occurred due to non-factory installed
software, parts, and/or non-original accessories.
Joybook models covered by
this manual
This manual contains the information about the following
Joybook model:
• Joybook S35 Series (DH1302)
Please note that the actual hardware or software capabilities will
vary according to the model you purchased. To determine your
Joybook model, refer to the label on the packing box, or the
printing on your Joybook.
Ver.: 9/21/2009
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Page 3
Table of Contents iii
Table of Contents
Overview ......................................................................................... 1
About this book.........................................................................1
Typographics..............................................................................2
Getting started................................................................................ 3
Package contents........................................................................3
Getting your Joybook ready for use.........................................3
Expanding the capabilities of your Joybook............................6
Touring your Joybook.................................................................... 9
Front view ................................................................................9
Left side view ..........................................................................11
Right side view ........................................................................12
Bottom view ............................................................................ 14
Indicators ................................................................................15
Getting started with Windows Vista........................................... 17
Turning off your Joybook properly .......................................17
Using Windows Mobility Center ...........................................18
Using your Joybook...................................................................... 19
Using the touchpad .................................................................19
Using the keyboard .................................................................21
Function hotkeys ................................................................21
Windows key shortcuts and other keys ............................24
Using built-in wireless connectivity.......................................26
Connecting to a wireless network .....................................26
Using Bluetooth.......................................................................28
Connecting to a Bluetooth device.....................................28
Sending a file to a Bluetooth device..................................33
Using the HDMI-output port................................................ 36
When connecting to an HDMI-capable LCD TV or LCD
monitor............................................................................... 36
Adjusting the video output ......................................... 38
Resizing the desktop on the LCD TV ........................ 39
Using the built-in webcam..................................................... 41
Activating WebCam Companion 3 .................................. 41
Using WebCam Companion 3.......................................... 42
Switching to different modules................................... 42
Capturing still images or recording videos................ 42
Using the Masque function......................................... 43
Photo Booth ................................................................. 43
Video chat........................................................................... 43
Adjusting the screen........................................................... 43
Using Magic-i Visual Effects ............................................. 44
Adjusting resolution .................................................... 44
Using SRS ................................................................................ 45
Using Program DJ................................................................... 46
Activating Program DJ ...................................................... 46
Program DJ on the Desktop ....................................... 47
Green Charger................................................................... 47
EZRemote.......................................................................... 47
EzTube............................................................................... 47
WOW Video...................................................................... 47
WOW Audio ..................................................................... 47
Smart Watchdog ............................................................... 47
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Table of Contentsiv
Safety Guard.......................................................................48
Entrance Guard..................................................................48
Using BIOS setup ......................................................................... 49
When and how to use BIOS setup .........................................49
Navigating the BIOS setup screen ..........................................50
Main menu..........................................................................51
Security menu .....................................................................51
Boot menu...........................................................................51
Exit menu ............................................................................51
Recovering your system using QDataTrove............................... 52
Introduction to QDataTrove ..................................................52
How to launch QDataTrove ...................................................53
Using QDataTrove in Windows Vista ...................................53
Backing up your system .....................................................53
Backing up your system into a single file ...................53
Backing up your system into a disc ............................54
Creating a restore point ...............................................54
Restoring your system ........................................................55
Restoring your system to factory default settings ......55
Restoring your system to your own backup system
image .............................................................................55
Restoring your system from a restore point...............55
Reinstalling bundled applications and drivers ...........56
Creating recovery discs or Application and Driver DVD56
Creating a Factory Recovery CD/DVD.......................56
Creating a User Recovery CD/DVD ...........................57
Creating an Application and Driver DVD .................57
Creating bootable USB flash disk................................58
Protecting your Joybook from viruses and other security
threats....................................................................................... 59
Upgrading or replacing the memory .......................................... 60
FAQ and troubleshooting............................................................64
Battery and power................................................................... 64
Connection ..............................................................................65
System ......................................................................................66
Display...................................................................................... 70
Cleaning and battery maintenance ............................................. 72
Battery maintenance ............................................................... 72
Cleaning your Joybook ...........................................................72
Service and support...................................................................... 73
BenQ Joybook Global Online Service.................................... 73
Joybook Overseas Regional Warranty (ORW) online
registration............................................................................... 73
Safety instructions for Poland, Romania, Slovenia, Bulgaria,
Latvia, and Croatia.................................................................. 74
BenQ Authorized Distributors in Turkey ............................. 77
Appendix....................................................................................... 78
General safety information..................................................... 78
Safety information about the battery..................................... 78
Safety information about the power adapter ........................ 79
Disposal of Waste Electrical and Electronic Equipment by
users in private households in the European Union............ 79
Declaration of Conformity..................................................... 80
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Page 5
Overview 1
Overview
About this book
This book provides you the main information about various
components in your Joybook and demonstrates how to use
them. The following are the major chapters of this book.
Chapter title Description
Overview Introduction to this book
Getting started Information about beginning to
use your Joybook
Touring your Joybook Introduction to the hardware
components of your Joybook
Getting started with
Windows Vista
Basic information about
Windows Vista
Using your Joybook Basic and advanced
information about operating
your Joybook
Using BIOS setup Information about how to use
the BIOS setup utility
Recovering your
system using
QDataTrove
Information about using system
backup and restore tools
Upgrading or
replacing the memory
Information on how to add or
replace memory modules
FAQ and
troubleshooting
Information about frequently
asked questions and
troubleshooting
Cleaning and battery
maintenance
Information about cleaning and
battery maintenance
Service and support Information about Joybook
service and support
Appendix Important safety information
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Page 6
Overview2
Typographics
The usage of notes, tips, and warnings in this manual is
specifically for different purposes, which are described as
follows:
When you first set up your Joybook, you may want to find more
information on setups. Refer to the user manual that is supplied
with your operating system, or search from
Help and Support
in the
Start menu in Windows Vista.
In this book, the steps needed to reach a menu are shown in
condensed form, for example:
Start > Help and Support. The
Control Panel options mentioned are organized by the default
category view.
Icon/
Symbol
Item Meaning
Warning Information mainly to
prevent the damage to
components, data, or
personal injury caused by
misuse and improper
operation or behavior.
Tip Useful information for
completing a task.
Note Supplementary information.
< > or [ ] Keys on the
keyboard; User
Interface (UI)
on the screen
Indicates a key on the
keyboard, or the UI on the
screen. Do not actually type
the symbols together with
the enclosed letters.
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Page 7
Getting started 3
Getting started
Package contents
Before using your Joybook for the first time, please check if you
have all the items with you. For details about what should be
included in the package, refer to the Product Specification label
on the product carton. If any of the items are missing or appear
damaged, contact your dealer immediately. Save the packaging
in case you need to ship your Joybook for service.
Getting your Joybook ready
for use
1. Installing the battery pack
Close the lid of your Joybook (if open). Turn your Joybook
upside down and place it on a soft clean cloth. With the label
side of the battery pack facing down, slide it gently into the
battery compartment until it snaps into place (1). Move the
Battery retainer A to the other end as shown by the arrow to
lock the battery pack into place (2).
Depending on the model of your Joybook, the appearance
may be different from the illustrations shown in this manual.
Battery retainer A
Battery retainer B
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Page 8
Getting started4
2. Connecting the power
a. Connect the power cord to the power adapter.
b. Connect the power adapter to the power jack on your
Joybook.
c. Connect the power cord to a power outlet. The
Joybook will automatically start charging the battery.
3. Opening your Joybook
Gently lift up the latchless lid that allows you to open the case
easily.
• The battery pack is shipped with low charge from the factory.
You can still use your Joybook while the battery is charging.
• Power systems and plug types may vary depending on your
country/region.
• For details about the colors and meanings of the indicators,
refer to "Indicators" on page 15.
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Getting started 5
4. Performing initial setup
Press the Power button to start up your Joybook, the Power
button indicator then lights up in blue. And then follow the onscreen instructions to complete the initial Windows Vista setup.
• Your Joybook S35 Series works best with Windows Vista®
Home Basic. Installing other operating systems that have not
been tested is not recommended, and may not only void
your warranty but also affect the functionality of your
Joybook.
• The actual operating system that comes with your Joybook
may vary. For details, refer to the Product Specification label
on the product carton
Important:
It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook is ready for use. Refer to
"Creating a Factory Recovery CD/DVD" on page 56 for details.
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Getting started6
Expanding the capabilities of your Joybook
Connect USB peripherals to the USB port of your Joybook.
Connect a microphone to the microphone input jack to record
sounds.
Connect an earphone to the audio output jack to output
sounds.
Pay attention to the plug direction when making the following
connections. Incorrect direction may cause damage to the
device.
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Getting started 7
Insert an SD, MMC, Memory Stick, or Memory Stick Pro
memory card following the direction indicated on the card to
exchange files.
Connect a separate audio or video device that has an HDMI
interface, such as an HDMI-capable display device, projector,
AV receiver, or any compatible device.
For details, refer to "HDMI-output port (Type A connector)" on page
12 and "Using the HDMI-output port" on page 36.
Connect an external device such as a hard disk using the eSATA
interface.
Connect USB peripherals to the other two USB ports of your
Joybook.
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Page 12
Getting started8
Connect an external display device (such as a monitor or
projector) to the 15-pin D-sub video jack of your Joybook with
a VGA cable.
Access local area network (LAN) by connecting a network cable
to the LAN port of your Joybook.
You can also insert a SIM card for a 3G connection. This is an
option and please contact your dealer for installation.
To switch to the external display device or simultaneous
display, press the <Fn> + <F3> hotkey combination.
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Touring your Joybook 9
Touring your Joybook
Front view
(1)
(2)
(11)
(9)
(10)
(7)
(3)
(4)
(5)
(6)
(8)
No. Front components
(1) Built-in webcam
A built-in 1.3 megapixel webcam that allows you
to capture still images, record videos, and chat
online. For details, refer to "Using the built-in
webcam" on page 41.
(2)
Built-in microphone
Receives sounds and voices for recording.
(3) LCD (Liquid Crystal Display) panel
(4) Indicators
Refer to "Indicators" on page 15 for details.
(5)
Wireless LAN (WLAN) / Bluetooth / 3G
button
Turns on/off Wireless LAN, Bluetooth, or the
optional 3G module.
Every time you power on the Joybook, Joybook
automatically sets to the state of Wireless and Bluetooth
the last time you used the Joybook.
(6) Keyboard
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Touring your Joybook10
(7) Indicators
Refer to "Indicators" on page 15 for details.
(8) Touchpad
Refer to "Using the touchpad" on page 19 for
details.
(9) Speaker x 2
(10)
Program DJ, WOW Video, and
WOW Audio buttons
Provides management utilities for various
functions such as security, battery life, and audio/
video effects. Refer to "Using Program DJ" on
page 46 for details.
(11)
Power button
Turns your Joybook on or off.
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Touring your Joybook 11
Left side view
No. Left-side components
(1)
Power jack
Connects AC power supply to power the Joybook
and charge the battery.
(2) Vents
Dissipate heat and keep your Joybook at an
optimal temperature.
To prevent overheating, do not obstruct the vents. For
example, do not use the Joybook in bed where a
blanket may inadvertently cover the vents and block
the airflow.
(1) (2) (3) (4) (5) (6)
(3)
USB port
Connects peripherals such as mice, digital
cameras and MP3 players that use the USB
2.0 interface.
(4)
Microphone input jack
Connects to a microphone for recording sounds.
This jack is for 3.5mm analog audio plugs. It accepts
both mono and stereo plugs.
(5)
Audio output jack
Connects to an earphone/headset or external
speaker for playing the Joybook audio.
(6) Four-in-One memory card slot
For an SD, MMC, MS, or MS Pro memory card.
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Touring your Joybook12
Right side view
No. Right-side components
(1) HDMI-output port (Type A connector)
HDMI (High-Definition Multimedia Interface) is the
digital interface standard for connecting highdefinition (HD) consumer electronics components,
which enhances the quality of your HD
experience.
With this HDMI-output port, you can connect a
separate audio or video device that has an HDMI
interface, such as an HDMI-capable display
device, projector, AV receiver, or any compatible
device.
(1)
(2)
(3)
(4)
(5)
(6)
• You need an HDMI cable (purchased separately) to
connect your Joybook to an HDMI-capable device. For
details about the connection, refer to "Using the HDMIoutput port" on page 35.
• HDMI version is specific to the device, not the cable being
used. When connecting two devices together, versions
are backwards compatible but only the lowest version will
be able to be used.
• Be aware that HDMI input must be HDCP-compliant to be
displayed.
(2) eSATA port
(3)
USB port
Connects peripherals such as mice, digital
cameras and MP3 players that use the USB 2.0
interface.
(4)
15-pin D-sub video jack
Connects external display devices, such as
monitors and projectors.
(5)
LAN (Local Area Network) port (RJ-45
connector)
Allows the Joybook to connect to a 10/100Mbps
fast Ethernet 100BASE-T network.
Please be careful to avoid plugging a RJ-11 phone
cable connector in the RJ-45 port. This will damage the
LAN port. They look similar, but the RJ-45 connector is
wider than the RJ-11 connector, and has more conductors.
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Page 17
Touring your Joybook 13
(6) Kensington lock
You can attach an anti-theft Kensington lock and
cable to this slot to help prevent possible theft.
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Touring your Joybook14
Bottom view
No. Bottom components
(1) Battery pack
Supplies power to the Joybook when external
power is not connected.
(2) Battery retainers
Secure the battery in place.
(1)
(2)
(3)
(3) Memory expansion slot cover
Inside the cover, you can find the memory slot of
the Joybook.
• To remove the cover, a small Phillips head screwdriver is
required.
• For more information about adding additional memory, the
limit of maximum memory, or the types of BenQ certified
memory modules for your Joybook, refer to "Upgrading or
replacing the memory" on page 60.
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Touring your Joybook 15
Indicators
No. Indicators
(1)
Power button indicator
• When the system is on, it lights up in blue.
• When the system is in Sleep mode, it flashes in
blue.
• When the system is off or in Hibernation mode,
the light goes off.
(1)
(2)
(3)
(4)
(2)
Battery indicator
• When the battery is charging, it flashes in blue.
• When the battery is fully charged, it lights up in
blue.
• When the battery is running low, it lights up in
amber.
(3)
Hard disk activity indicator
Flashes in blue when the Joybook is accessing
data in the hard disk.
(4)
Wireless LAN (WLAN) / Bluetooth / 3G
indicator
• When WLAN or Bluetooth is turned on, it lights
up in blue.
• When WLAN and Bluetooth are turned off, the
light goes off.
• When the optional 3G module is turned on, it
lights up in amber.
• When the optional 3G module is turned off, the
light goes off.
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Touring your Joybook16
No. Indicators
(1)
Num Lock indicator
Lights up in blue when the <Num LK> key is
enabled.
(2)
Caps Lock indicator
Lights up in blue when the <CapsLock> key is
enabled.
(1)
(2)
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Page 21
Getting started with Windows Vista 17
Getting started with Windows Vista
If you are using Windows Vista on your Joybook, you may want
to find information about the following topics. Refer to the user
manual that is supplied with your operating system, or search
from
Help and Support in the Start menu.
• How to set the system region settings, date, and time.
• How to set system administrator and user security logins and
settings.
• How to install, setup and run anti-virus software.
• How to name the computer for network identification.
• How to connect to a local network wirelessly or by cable.
• How to connect to another computer over a network and
share files.
• How to connect with a network or shared printer.
• How to connect to the Internet.
• How to register Windows and other packaged software.
• How to update Windows with the latest service packs and
security patches.
• How to synchronize the system clock with an Internet time
server.
• How to locate, download, and install latest system device
drivers.
• How to setup scheduled events for system maintenance.
Turning off your Joybook
properly
By Windows default, the Start menu power button puts
your Joybook into Sleep mode. Therefore, if you wish to turn off
the power of your Joybook completely, click the
Start menu,
click the arrow next to the lock button , and then click
Shut Down.
Alternatively, you can customize the function of the Start menu
power button by following the steps below:
1. Right-click the battery meter icon ( or ) in the
notification area located in the lower right corner of the
desktop, and then click
Power Options.
2. On the
Select a power plan screen, click Change plan
settings
under the selected plan.
3. Click
Change advanced power settings.
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Page 22
Getting started with Windows Vista18
4. On the Advanced settings tab, double-click Power
buttons and lid to expand this category.
5. Then, double-click
Start menu power button to expand
this item.
6. To specify the action to take when you press the Start menu
power button, click
On battery or Plugged in, and then
select the desired setting from the drop-down list.
The Start menu power button may look different according to
your settings.
Using Windows Mobility
Center
Windows Mobility Center is a convenient location where you
can quickly access your Joybook's settings, such as volume,
battery status, and wireless network, etc.
To open Windows Mobility Center, press the + <X>
hotkey combination, or do one of the following:
• Click
Start > Control Panel > Mobile PC > Windows
Mobility Center
.
• Click the battery meter icon ( or ) in the notification
area located in the lower right corner of the desktop, and then
click
Windows Mobility Center.
Appearances Functions
Puts your Joybook into Sleep mode.
Shuts down your Joybook.
Installs the Windows updates when
available, and then shuts down your
Joybook after the installation is
complete.
This form of power button is only
available when you've set your
Joybook to receive updates
automatically.
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Using your Joybook 19
Using your Joybook
Using the touchpad
The touchpad with its buttons is a pointing device that
functions as an optional external mouse, which can perform
navigation, scrolling and selection functions. The components
of the touchpad are described as follows.
• To use the touchpad as an optional external mouse, press the
left and right touchpad buttons, which provide the same click
functions as an external mouse does.
• To move the pointer, place your finger with slight pressure on
the touchpad and move in the direction as desired.
(1)
(2) (3)
No. Component Function
(1) Touchpad Moves the pointer, selects or
activates items on the screen.
(2) Left touchpad
button
Equivalent to the left button of
an optional external mouse.
(3) Right touchpad
button
Equivalent to the right button
of an optional external mouse.
• Do not use a pen, pencil, or marker on the touchpad. Use
only your fingertip.
• To set the touchpad preferences in Windows Vista, select
Start > Control Panel > Hardware and Sound > Mouse.
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Page 24
Using your Joybook20
Function Left
touchpad
button
Right
touchpad
button
Touchpad
Select Click once. -- Tap once.
Execute Click twice
quickly.
-- Tap twice
quickly.
Drag Click once
and hold the
item, and
then use
your finger
on the
touchpad to
drag.
-- Tap twice
quickly and
hold the
item, and
then move
your finger
on the
touchpad to
drag.
Display
the
contextual
menu
-- Click once. --
• The touchpad is a pressure sensitive device that requires
proper care to avoid damage.
• Do not rest heavy objects on the touchpad or its buttons.
• Do not scratch the touchpad with sharp-pointed objects or
your fingernails.
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Using your Joybook 21
Using the keyboard
Function hotkeys
You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the
<Fn> (Function) key at the lower left corner of the keyboard, and then press the desired hotkey (highlighted below in blue).
The appearance of the keyboard legend may vary depending on the country/region of your purchase.
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Page 26
Using your Joybook22
Function hotkey Description Function hotkey Description
<Fn> + <F1> Shows a quick reference of each function
hotkey.
<Fn> + <F2> Puts your Joybook into the Sleep mode.
<Fn> + <F3> Switches display between your Joybook
LCD and an external display device (such
as a monitor or projector; via D-sub or
HDMI), or allows simultaneous display.
The display mode can be LCD, LCD + Dsub, D-sub, LCD + HDMI, or HDMI.
Make sure an external display device (such
as a monitor or projector) has been
connected to your Joybook properly before
using this hotkey combination.
<Fn> + <F4> Decreases screen brightness.
Turns the power of the LCD panel on or
off.
<Fn> + <F5> Increases screen brightness. <Fn> + <F6> Activates or deactivates the touchpad.
<Fn> + <F7> Activates or deactivates the speakers. <Fn> + <F8> Decreases volume.
<Fn> + <F9> Increases volume. <Fn> + <F10> Activates Windows Mobility Center.
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Page 27
Using your Joybook 23
<Fn> + <F11> Activates or deactivates the 3G
connection (if a 3G module and a SIM
card are installed).
<Fn> + <F12> Shows the currently selected state for
Wireless and Bluetooth. It can be one of
the following states:
• Wireless and
Bluetooth are on.
• Wireless is on
and Bluetooth is
off.
• Wireless is off
and Bluetooth is
on.
To confirm your selection after pressing
<Fn> + <F12>, you must use the mouse to
click one of the above options (or use the
left and right cursor keys on the keyboard
and press <Enter>).
<Fn> + <Up
Arrow>
Starts playback of a media clip. <Fn> + <Down
Arrow>
Stops playback of a media clip.
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Page 28
Using your Joybook24
Windows key shortcuts and other keys
You can access features of the Windows operating system quickly using Windows key combinations. To use the shortcut combinations,
press and hold the Windows key, and then press the other shortcut key (highlighted below in red).
<Fn> + <Left
Arrow>
Moves to the previous media clip. <Fn> + <Right
Arrow>
Moves to the next media clip.
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Using your Joybook 25
Function hotkey Description Function hotkey Description
Windows key
Provides quick access to the
Start
menu.
+ <R>
Activates the
Run dialog box.
+ <X>
Opens/closes Windows Mobility
Center.
+ <E>
Opens the
Computer window for
browsing disks and files.
+ <M>
Minimizes all open windows that
contain
Minimize buttons.
<Shift> + + <M>
Cancels minimization of all
windows.
<Alt> + <Tab> Switches between windows. <CapsLock> Capitalizes all text entered.
<Prt Sc> Copies a bitmap image of the
current entire screen to your
clipboard, which can be inserted
into documents as a screenshot, or
pasted into a graphics software,
such as Microsoft Paint.
<Ins> Switches between text insert mode
and text overtype mode.
Application key
Provides the same function as the
right touchpad button, displaying a
contextual pop-up menu.
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Using your Joybook26
Using built-in wireless connectivity
With the built-in wireless connectivity of your Joybook, you can
access other wireless network enabled devices (such as Access
Point network stations, Notebook computers, Personal Digital
Assistants, or digital projectors) wirelessly without the
constraints of network cables.
To connect with a Local Area Network (LAN) at home or in the
office, you need the details of an access point, which serves as an
air station to make transmission possible. Outdoors in places
such as in coffee shops or library, you can inquire the service
personnel about an account.
Connecting to a wireless network
1. Make sure you are located within the wireless network
service area.
2. Enable WLAN by pressing <Fn> + <F12> and selecting
either one of the following states.
When the WLAN is on, the WLAN indicator flashes in blue.
3. Click on the WLAN icon in the notification area
located at the lower right corner of the desktop to display a
pop-up menu.
4. From the pop-up menu, click
Connect to a network.
5. Click
Wireless in the Show list. A list of available wireless
networks will be displayed.
6. Choose a network and then click
Connect. If security
authentication is not required by the network you are using,
• Wireless LAN (WLAN) may not be available on some
models.
• WLAN connectivity has limited range, depending upon the
equipment being used, the chosen frequency band, radiowave interference, and the physical landscape (including
building structure). Circumstances will vary depending upon
your particular situation.
or
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Using your Joybook 27
there will be a successful message showing that you have
connected to the network.
• To connect to some networks that require security
authentication, you may have to undergo another
authorization process and enter username and password.
For details, please consult your network administrator.
• For more information, refer to Start > Help and Support in
Windows Vista.
• For data security, it is strongly recommended to connect to
security-enabled wireless networks whenever possible.
• When travelling by air, please be sure to turn off wireless
networking to avoid any possible risks to flight safety.
There is another way for the Joybook to connect with a
network. See "LAN (Local Area Network) port (RJ-45
connector)" on page 12.
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Using your Joybook28
Using Bluetooth
The Bluetooth function allows you to get connected to various
devices and services that support Bluetooth transmission. You
can connect wirelessly without the need for data cables when
printing documents, synchronizing your Personal Information
Management (PIM) data with your Personal Digital Assistant
(PDA) or another Personal Computer (PC), mobile phone or
even sharing a network connection.
Connecting to a Bluetooth device
1. Enable Bluetooth by pressing <Fn> + <F12> and selecting
either one of the following states.
2. Double-click the icon in the notification area located at
the lower right corner of the desktop to access the
Bluetooth
Devices
dialog box. In the Devices tab, the Bluetooth
devices you connected before are shown. You can click
Add
to add another Bluetooth device for connection.
or
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Using your Joybook 29
3. In the Options tab, select Allow Bluetooth devices to
find this computer, so other Bluetooth devices can find
your Joybook and make the Bluetooth connection.
4. Turn on the power of your Bluetooth device and activate its
Bluetooth function.
5. Right-click on the Bluetooth icon in the notification
area located at the lower right corner of the desktop, and
then click
Add a Bluetooth Device to launch the
Bluetooth wizard
.
• For details about how to activate the device's Bluetooth
function, please refer to its documentation.
• The maximum effective range of connection between your
Joybook and the Bluetooth device is about 10 meters.
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Using your Joybook30
6. If your Bluetooth device is already turned on and
discoverable, place a check mark in the
My device is set up
and ready to be found checkbox, and then click Next.
7. Please wait while Windows is searching for available
Bluetooth devices.
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Using your Joybook 31
8. Select the Bluetooth device that you want to add, and then
click
Next.
9. Refer to the documentation that came with your Bluetooth
device to determine if there is a pre-defined passkey. If not,
you can select
Choose a passkey for me.
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Using your Joybook32
10. Windows will generate a passkey. When you are prompted to
enter a passkey on your Bluetooth device, follow the onscreen instructions to enter the passkey.
11. The Bluetooth device is now connected to your Joybook.
Click
Finish to complete.
• The Bluetooth code is used for pairing and identifying
Bluetooth devices. The code entered on your device and
another device with Bluetooth connectivity must be identical.
• If you have not entered your passkey after a while, the
connection will be cancelled for security concern. Click Back
and enter your passkey again.
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Using your Joybook 33
Sending a file to a Bluetooth device
If your Bluetooth device is capable of sending and receiving
data, such as a mobile handset, you can use the Bluetooth
connectivity to transfer data wirelessly between your Bluetooth
device and Joybook.
1. After your Joybook is connected to a Bluetooth device, rightclick the Bluetooth icon in the notification area to
display the pop-up box, and then select
Send a File.
2. Click
Browse to select the Bluetooth device to which you
want to send the file, and then click
OK > Next.
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Using your Joybook34
3. Click Browse to select the file you want to send, and then
click
Open > Next.
4. The file will be sent to the Bluetooth device you selected.
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Using your Joybook 35
5. Click Finish to complete.
The example shown above is specifically for connecting
to a mobile handset. When connecting to other types of a
Bluetooth device, the steps may vary.
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Using your Joybook36
Using the HDMI-output port
HDMI supports uncompressed video data transmission
between compatible devices. With the HDMI-output port on
your Joybook, you can connect a separate audio or video device
that has an HDMI interface, such as an HDMI-capable display
device, projector, AV receiver, or any compatible device.
To make the connection, you need to purchase an HDMI cable
separately, available in most electronics stores.
To connect an audio or video device that has an HDMI interface
to the HDMI-output port on your Joybook:
1. Plug one end of an HDMI cable to the HDMI-output port
on your Joybook.
2. Connect the other end of the HDMI cable to the HDMIinput port on your audio or video device.
Also refer to the documentation that came with your device
for instructions.
3. If you connect your Joybook to an HDMI-capable LCD TV
or projector, the image will be displayed on your Joybook
and the connected device simultaneously.
To switch the image between your Joybook and the
connected device, press the <Fn> + <F3> hotkey
combination.
When connecting to an HDMI-capable
LCD TV or LCD monitor
If you have connected your Joybook to an HDMI-capable LCD
TV (with built-in speakers and an HDMI cable), the audio
output will be automatically set to this HDMI device.
You can check the status by right-click the Volume icon in
the notification area located in the lower right corner of the
desktop, and then click
Sounds.
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Using your Joybook 37
If you have connected your Joybook to an HDMI-capable LCD
monitor (without built-in speakers but with an HDMI cable),
the audio output will be still set to the Joybook.
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Using your Joybook38
Adjusting the video output
The screen resolution of your Joybook may not be supported on
your connected HDMI-capable LCD TV. Therefore, you may
encounter situations like a blank or flickering screen. To fix the
problem, refer to the documentation that came with your TV, or
try to adjust the screen refresh rate of your Joybook by following
the steps below.
1. Right-click on the desktop, and then select
Personalize.
2. Click
Display Settings.
3. In the
Display Settings window that appears, click
Advanced Settings....
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Using your Joybook 39
4. Under the Monitor tab, try to adjust to an applicable screen
refresh rate, and then click
OK.
Resizing the desktop on the LCD TV
The desktop of your Joybook may not fit into the connected
HDMI-capable TV due to different aspect ratio. You can resize
the desktop if you want to fill the screen.
1. Switch the image to the LCD TV by pressing the <Fn> +
<F3> hotkey combination until the Joybook desktop is
displayed only on the TV screen.
2. On the desktop, right-click to select
Intel TV Wizard.
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Using your Joybook40
3. Click Next.
4. Select
Automatic, and then click Next.
If you select Manual in Step 4, you will need to select a proper
HDTV format from the list below (available choices may vary
depending on the connected HDTV).
5. Click Yes.
To view a picture on your widescreen LCD TV, check the proper
aspect ratio of the picture to avoid possible distortion.
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Using your Joybook 41
Using the built-in webcam
Your Joybook comes with a built-in 1.3 megapixel webcam on
the inside top of the lid, above the screen. With the webcam, you
can capture still images, record videos, and chat online.
Activating WebCam Companion 3
To launch "WebCam Companion 3", select Start > All
Programs > ArcSoft WebCam Companion 3 > Launch
Utility.
You can install a free instant messaging program provided to
start video chat online, or activate "WebCam Companion 3" by
clicking
Launch Arcsoft WebCam Companion.
Network connection is required to install or activate a free
instant messaging program.
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Using your Joybook42
Using WebCam Companion 3
"WebCam Companion 3" features four modules below that
helps you get the most out of your webcam.
•
Capture: allows you to capture still images and record videos
from the webcam.
•
Masque: morphs your face with another face using the
selected template.
•
Photo Booth: allows you to choose different layouts for your
photos and customize them.
•
Edit: allows you to browse and edit previously captured images
or recorded videos. You can upload the video clips to YouTube
as well.
Options and settings in the Main menu screen differ by module.
For more information, refer to Help topics in "WebCam
Companion 3", by clicking (at the upper right corner) >
Application Help, or pressing the <F1> key.
Switching to different modules
On the top left corner of the Main screen in any module, there
are two icons that allow you to switch to another module easily.
returns to the Home screen to select other modules.
shows the current module. To switch to
another module, click the arrow to display other modules, and
select a desired one.
Capturing still images or recording videos
1. Launch "WebCam Companion 3" as instructed in
"Activating WebCam Companion 3" on page 41.
2. Select the
Capture module from the Home screen.
3. On the
Capture preview screen, you can do the following
tasks.
•
Take Picture: captures still images from the webcam.
•
Burst: captures multiple images in quick succession.
The number of images to be captured in each burst can
be defined in (
Settings).
•
Record Video: begins capturing video from your
webcam.
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Using your Joybook 43
By default, image and video files are saved under Documents >
WebCam Media > Capture.
Using the Masque function
The Masque module morphs face with another face. The
program detects your eyes, nose, and mouth, and applies them
to the template you have selected.
1. Launch "WebCam Companion 3" as instructed in
"Activating WebCam Companion 3" on page 41.
2. Select the
Masque module from the Home screen.
3. Select a template from the left. You can create a new one or
modify an existing template as well.
4. Both the selected template and the picture that will be taken
are displayed. Adjust the distance between your face and the
webcam until the webcam detects your eyes, nose, and
mouth by showing 4 red dots in your picture.
5. Click .
By default, the morphed picture is saved under
Documents >
WebCam Media > Masque.
Photo Booth
You can select and personalize the selected frames added to your
pictures.
The
Photo Booth module provides you with the pose
detection function that detects your movement and take
pictures automatically once you hold the pose. To activate this
function, click .
You can manually take a picture by clicking .
By default, framed pictures are saved under
Documents >
WebCam Media > Photo Booth.
Video chat
To chat online, select to install or activate a free instant
messaging program as instructed in "Activating WebCam
Companion 3" on page 41. Follow the on-screen instructions
to complete the installation.
Adjusting the screen
If you encounter a flickering screen while using the webcam, try
the following steps to adjust the setting.
1. In
Capture, Masque, or Photo Booth module, click
(WebCam Settings).
• The “Burst” and “Record Video” functions are available when
the snapshot resolution is set to 640 x 480 pixels or lower.
• The snapshot resolution is set to 320 x 240 by default. To
change the setting, click the arrow next to the resolution and
select from the drop-down list.
• You can preview the captured images in the thumbnails area.
The background affects picture clarity and light level, and the
resultant image quality.
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Using your Joybook44
2. Under the Video Proc Amp tab, change PowerLine
Frequency to 50Hz.
Using Magic-i Visual Effects
"Magic-i Visual Effects" automatically launches with the
"Capture", "Masque", "Photo Booth" modules, and "Chat"
function of "WebCam Companion 3". You can use "WebCam
Companion 3" with "Magic-i Visual Effects" to enhance the
capture and video chat experience. Use a rich set of effect
templates to make images and video chat fun and entertaining.
Before you start using "Magic-i Visual Effects", click and
input the values to change the settings appropriately by dragging
the scroll bars. You can also click
Auto in each setting and the
program will set the calculated values automatically. Available
settings may vary by module.
When the settings are complete, you are ready to use "Magic-i
Visual Effects" by selecting desired options from the left,
including
Face Tracking, Digital Zoom, Filter, Frame,
Theme, Avatar, Enhance, and Masque. For details, click
(at the upper right corner) to read the Help file.
Adjusting resolution
When the CPU performance is low, you may need to adjust the
resolution to make 'Magic-i Visual Effects' run correctly. Please
change the default resolution "320 x 240 (QVGA)" to a lower
one. You can select "176 x 144 (QCIF)" or "160 x 120 (SQVGA)".
"Magic-i Visual Effects" is available when the resolution is set
to 320 x 240 pixels or lower. Refer to "Adjusting resolution" on
page 44 for setup.
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Using your Joybook 45
Using SRS
You can enable or disable SRS TruSurround HD or Headphone
360 technologies in your Sound Manager.
To enable either technologies or adjust the advanced settings,
double-click the icon in the notification area of your
desktop, click the Speakers tab, and then click the SRS tab.
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Using your Joybook46
Using Program DJ
Your J oy b oo k c om e s w it h Program DJ, WOW
Video
, and WOW Audio - that provide management
utilities for various functions such as security, battery life, and
audio/video effects.
Activating Program DJ
To launch "Program DJ", press and click one of the following
buttons from the launch window as shown on your Joybook
desktop:
Close Program DJ.
Decide the location
of the Program DJ
launch window on
the Desktop.
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Using your Joybook 47
Program DJ on the Desktop
You can change the location of the Program DJ launch window
by clicking inside the launch window and clicking one of the
following 4 icons.
Below is the brief introduction to each program available in
Program DJ. For specific help, see the tool tip that pops up as
you move the mouse over each program icon or button.
Green Charger
Controls the capacity of recharging and extends your battery’s
life time.
EZRemote
Automatically scans, connects and switches to a WLAN
program within the effective range where your Joybook is
located.
EzTube
Captures an image or a video file with the built-in webcam and
lets you upload the capture file to Flicker or YouTube.
WOW Video
Fine-tunes a video file during playback by applying a video
effect you select. You can also press to open this program.
WOW Audio
Fine-tunes an audio file during playback by applying a sound
effect you select. You can also press to open this program.
Smart Watchdog
Controls how you would like to set the system standby and
hibernation modes.
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Using your Joybook48
Safety Guard
Turns your Joybook into a surveillance camera to guard your
properties.
When an abnormal behavior or voice is detected,
Safety Guard
records and sends out a warning message with to an e-mail
address you selected for warning.
Entrance Guard
Secures your Joybook and data integrity using face recognition,
password, or files & folder encryption.
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Using BIOS setup 49
Using BIOS setup
BIOS (Basic Input/Output System) is a layer of software, called
firmware, that translates instructions from other layers of
software into instructions that the Joybook hardware can
understand. The BIOS settings are needed by the Joybook to
identify the types of installed devices and establish special
features.
When and how to use BIOS
setup
You need to use BIOS setup when:
• You see an error message on the screen requesting you to run
BIOS setup.
• You want to restore the factory default settings.
• You want to modify some specific settings according to the
hardware.
• You want to modify some specific settings to optimize system
performance.
To run BIOS setup, press the <F2> key immediately when the
BenQ logo appears on the screen during system startup. The
logo shows up on the screen for only a few seconds, so you must
press the <F2> key at the time.
BIOS settings are specific to your Joybook hardware. Do NOT
change existing BIOS settings unless you are sure they need
to be changed, and are aware of the consequences. Any
incorrect BIOS settings may degrade the performance,
operation and functionality of your Joybook.
For latest BIOS updates, visit http://www.benq.com/support/.
• The BIOS setup screen shown in this chapter is for your
reference only. The actual items or settings on your Joybook
may differ.
• The BIOS setup program may have been updated after the
publication of this manual.
• The settings you select in your operating system might
override similar settings in BIOS setup.
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Using BIOS setup50
The BIOS setup main screen will appear as follows.
The BIOS setup screen can be divided into three areas:
• On the top line is the menu bar containing the titles of
available menus. Each menu title contains a specific menu.
• The center left column of the menu contains information
regarding the current settings of the system. If you open a pulldown menu and select an item that provides multiple options,
the left column will display a submenu where you can make
further selections.
• The right column of the menu provides:
• Help information about the current menu selected.
When a menu item is highlighted, more detailed
information is given.
• Keyboard instructions for moving around and making
selections.
Navigating the BIOS setup
screen
Keyboard information can be found on the bottom column of
the screen. A brief description of keyboard usage is listed below:
System Date: [07/12/09]
Product Name:
Joybook S35
Security
Phoenix SecureCore(tm) Setup Utility
Boot Exit
System Time: [13:06:37]
Serial Number:
1234567890123
BIOS Version:
C.01
Total Memory:
2048MB
UUID Number:
AEE1234567890123
YER1234567890123
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
Setup Defaults
Save and Exit
-/+
Enter
F9
F10
Item Specific Help
<Tab>, <Shift-Tab>,
or <Enter> selects
field.
Key Function
Left and right
arrow keys (I, J)
Selects a menu title.
Up and down
arrow keys (K, L)
Selects an item or option.
Enter • Displays the sub-menu when an
item with the arrow sign is
selected.
• Opens or closes the option
window when an item is selected.
Tab Jumps from one item to another.
Esc • Exits BIOS setup.
• Returns to the previous menu if
in a sub-menu.
• Closes the options window if one
is open.
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Using BIOS setup 51
Main menu
The Main menu contains the basic configuration settings of the
system and shows some system information, such as the BIOS
version, system date/time, system memory, etc.
•
System Time: allows you to set the time of the system. Type
in the value and then press <Enter> to change the next value.
•
System Date: allows you to set the date of the system. Type in
the value and then press <Enter> to change the next value.
Security menu
The Security menu contains the security settings, which
safeguard your system against unauthorized use.
•
Supervisor Password is: This set of password controls the
system supervisor's access to the whole BIOS setup utility.
When the status is
Clear, no password is set.When typing the
password, first make sure Num Lock is off, and then type your
password in the entry field and press <Enter>. Confirm your
password by typing it again and pressing <Enter>. After you
confirm the password, the status will change to
Set.
•
Password on boot: When you select Enabled, the
Supervisor Password is required whenever starting up your
Joybook. Select
Disabled if you do not want to use the
Supervisor Password.
Boot menu
The Boot menu contains the boot configuration settings of the
system.
•
Boot priority order: sets the sequence of boot devices. The
system will try to boot from the first device. If it is not
available, the system will try the next boot device.
a. Use <K> or <L> to select a device.
b. Press <F5> or <F6> to move the selected device up or
down in the booting sequence.
c. Press <x> to decide whether to include a selected
device in the booting sequence.
Exit menu
The Exit menu displays ways of exiting BIOS setup. After
finished with your settings, you must save and exit so that the
new settings can take effect.
•
Exit Saving Changes: saves the changes you have made and
exits BIOS setup. After finishing with your settings, you must
save and exit so that the new settings can take effect.
•
Exit Discarding Changes: exits BIOS setup without saving
the changes you have made.
•
Load Setup Defaults: loads the default values for all the
items in the BIOS setup utility.
•
Discard Changes: cancels all changes you have made.
•
Saving Changes: saves the changes you have made.
Do NOT set the BIOS security password without having
memorized it or written it down and stored it with your Joybook
warranty documentation. Should you happen to forget or
mislay the password once set, you will be greatly
inconvenienced in gaining subsequent access to your
Joybook.
It is recommended that you go into BIOS to load manufacture
defaults, whenever you have installed new hardware
components.
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Recovering your system using QDataTrove52
Recovering your system using QDataTrove
Introduction to QDataTrove
Your Joybook may come pre-installed with QDataTrove
depending on your purchased model. QDataTrove is an
application that allows you to back up your system, restore your
system, or burn system image and bundled applications/drivers
into discs. In QDataTrove, the following three functional
modules are available:
•
Back up: This function allows you to back up your system
drive into a single image file, back up your system drive into
discs, or manually create a restore point. For details, refer to
"Backing up your system" on page 53.
•
Restore: This function helps you recover your system with
factory default system image or your own backup system
image, when the system is abnormal or damaged. It also allows
you to restore your system from a restore point, or reinstall
bundled applications and drivers. For details, refer to
"Restoring your system" on page 55.
•
Create Discs: This function allows you to create recovery
discs from factory default system image or your own backup
system image. It also allows you to back up all bundled
applications and drivers into a disc. For details, refer to
"Creating recovery discs or Application and Driver DVD" on
page 56.
• QDataTrove works on factory-installed Windows operating
systems only.
• It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook is ready for use. Refer to
"Creating a Factory Recovery CD/DVD" on page 56 for
details.
• For the reasons below, you may not be able to restore your
system using QDataTrove:
a. On your Joybook, the hidden partition in which the
QDataTrove files are saved has been changed.
b. Your operating system is not pre-installed by the
manufacturer.
You can use the Factory Recovery CD/DVD created (page
56) to restore the system. If you do not have the Factory
Recovery CD/DVD, please contact the BenQ Customer
Service for assistance. Extra charge may be required if
necessary.
• QDataTrove is not intended for backing up personal files, so
it cannot help you recover a personal file that has been
damaged or deleted. You should regularly back up your
personal files and important data using a backup program.
• System recovery is a data destructive process. It is strongly
recommended to back up all important data and applications
prior to performing the operation.
• Make sure your system is connected to AC Power before
using QDataTrove.
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Recovering your system using QDataTrove 53
How to launch QDataTrove
You can launch QDataTrove either from Windows
Preinstallation Environment (Windows PE) or Windows Vista.
Launching QDataTrove from Windows PE
1. Start your Joybook.
2. During system startup, press the <Alt> + <F10> keys when
you see "Press Alt + F10 to enter QDataTrove 3..." on the
upper left part of the screen.
3. After launching QDataTrove, click the
Back up or Restore
tabs to perform the desired operation.
Launching QDataTrove from Windows Vista
1. Start your Joybook and boot into Windows Vista.
2. Click
Start > All Programs > BenQ > QDataTrove. In the
QDataTrove folder, click QDataTrove to launch the
application.
A "User Account Control" window may pop up asking
whether you want to run QDataTrove, you need to click
"Allow" in order to proceed.
3. After launching QDataTrove, click the
Back up, Restore,
or
Create Discs tabs to perform the desired operation.
Using QDataTrove in
Windows Vista
Backing up your system
Backing up your system into a single file
QDataTrove allows you to back up your system drive (C: drive)
into a single image file, by saving it as a Windows Imaging
Format (WIM) file. It makes an exact copy of your entire system
drive (C: drive), including the operating system, installed
software programs, registry settings, etc. To perform the
operation, follow the steps below:
1. In QDataTrove, click the
Back up tab.
2. Click the button to select
System Drive Backup -
Backup to File
.
3. A
Save As window pops up. Use the default file name or
specify a preferred file name, and then click
Save to create a
system backup file.
Launching QDataTrove from Windows PE only allows you to
access partial functions of QDataTrove. To utilize the full
functionality of QDataTrove, launch this application from
Windows Vista instead.
• Make sure your system is connected to AC Power before
performing the operation.
• A backup file will occupy a large amount of disk space, so
make sure there is sufficient free space first. The amount of
required space depends on the amount of used space on the
C: drive.
By default, backup files will be placed under "D:\BenQ
User\System Drive", so make sure your D: drive has sufficient
free space.
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Recovering your system using QDataTrove54
4. A confirmation message appears. To proceed with the
operation, click
Yes .
5. Follow the remaining on-screen instructions to complete the
operation.
Backing up your system into a disc
QDataTrove allows you to back up your system drive (C: drive)
into CD/DVD discs. It makes an exact copy of your entire
system drive (C: drive), including the operating system, installed
software programs, registry settings, etc. To perform the
operation, follow the steps below:
1. In QDataTrove, click the
Back up tab.
2. Click the button to select
System Drive Backup -
Backup to Disc
.
3. A confirmation message appears. Click
Yes to restart your
Joybook, and it will enter Windows PE automatically to
make a system backup image.
4. After backup finishes, the system will boot into Windows
Vista automatically. A
Create User Recovery CD/DVD
window appears on the screen.
a. Select a disc type from the
Disc Category drop-down
menu.
b. Click
OK to proceed.
5. Follow the remaining on-screen instructions to complete the
operation.
Creating a restore point
Restore Points are the earlier states of your Joybook's system
drive created by System Protection featured in Windows Vista
System Restore. By default, restore points are created at specific
intervals and before significant system events, such as before
installing a new software.
Should your system become unstable or encounter unexpected
loss of data, you can then try to restore your system drive to its
previous state from a list of restore points.
QDataTrove allows you to access
Backup and Restore Center
in Windows Vista, and manually create a restore point whenever
needed. To perform the operation, follow the steps below:
1. In QDataTrove, click the
Back up tab.
• To use this function, your Joybook must come with a CD/
DVD burner. If your model does not come with a CD/DVD
burner, use an external CD/DVD burner instead if you wish
to create discs.
• The disc types (CD/DVD) and ability (reading/recording) of
the optical drive may vary depending on your purchased
model.
• The required number of discs may vary depending on the
size of your system image.
• If you want to back up the system to a USB flash disk, see
"Creating bootable USB flash disk" on page 58.
For more information about System Protection, refer to Start >
Help and Support in Windows Vista.
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Recovering your system using QDataTrove 55
2. Click the button to select Create a Restore Point.
3. To create a restore point manually, click the
button and follow the remaining on-screen instructions to
add a new restore point.
Restoring your system
The Restore feature helps to bring your Joybook back to its
factory default settings or to an earlier state. In order to restore,
you need to back up your system drive, or create a restore point
first.
Should your system become unstable or damaged, try to recover
your system with the restore solutions provided in this
functional module.
Restoring your system to factory default settings
QDataTrove allows you to restore your system drive (C: drive)
to the factory default configuration.
1. In QDataTrove, click the
Restore tab.
2. Click the button to select
Full System Restore -
Factory Default Settings
.
3. A dialog box asking whether you wish to adjust the size of
disk partition appears.
4. Follow the remaining on-screen instructions to complete the
operation.
Restoring your system to your own backup
system image
QDataTrove allows you to restore your system drive (C: drive)
to a previous state with your own backup system image.
1. In QDataTrove, click the
Restore tab.
2. Click the button to select
Full System Restore -
Backup Image
.
3. An
Open dialog box appears. Browse to select a backup
system image, and then click
Open.
4. A confirmation message appears. To proceed with the
operation, click
Yes .
5. Follow the remaining on-screen instructions to complete the
operation.
Restoring your system from a restore point
QDataTrove allows you to restore your system drive (C: drive)
to previous states by restoring from a list of restore points (if
available).
1. Click the button to select
Restore from a Restore
Point
.
• If you select "Yes", all programs you installed or data you
saved on both the C: drive and the D: drive will be erased.
• If you select "No", all programs you installed or data you
saved on the C: drive will be erased. However, data on the
D: drive will not be affected.
To perform this operation, a backup system image file is
required. For details about making your own backup system
image, refer to "Backing up your system into a single file" on
page 53 or "Backing up your system into a disc" on page 54.
To perform this operation, a restore point is required. For
details about manually creating a restore point, refer to
"Creating a restore point" on page 54.
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Recovering your system using QDataTrove56
2. A System Restore wizard then appears on the screen.
Follow the step-by-step on-screen instructions to complete
system restore.
Reinstalling bundled applications and drivers
QDataTrove allows you to reinstall the applications and drivers
that are bundled with the Joybook you purchased.
1. Click the button to select
Reinstall Applications and
Drivers
.
2. You can perform the following tasks on the main screen that
appears.
• To install drivers.
• To install applications.
• To view information about the applications and drivers
that are bundled with your Joybook.
3. Follow the remaining on-screen instructions to complete the
operation.
Creating recovery discs or Application
and Driver DVD
Depending on your purchased model, your Joybook may come
with bundled applications and software programs. If you intend
to use discs to restore your system and reinstall the bundled
applications and software programs that came with your
Joybook, insert the recovery discs and the Application and
Drivers DVD created using QDataTrove into the optical drive of
(or connected with) your Joybook, and follow the on-screen
instructions.
QDataTrove allows you to create the following important discs
for your system:
• Recovery discs:
• Factory Recovery CD/DVD
• User Recovery CD/DVD
• Application and Driver DVD
• Bootable USB flash disk
Creating a Factory Recovery CD/DVD
You can use QDataTrove to create a recovery disc that includes
factory default system image, and a disc that includes
applications and drivers that are bundled with your Joybook.
1. Click the button to select
Create Factory Recovery
CD/DVD
.
2. Select a disc type from the
Disc Category drop-down
menu. Click
OK to proceed.
3. Insert a blank disc when prompted to do so, and then click
Yes.
4. Select your preferred burning speed, and then click
OK.
For more information about System Restore, refer to Start >
Help and Support in Windows Vista.
To use this function, your Joybook must come with a CD/DVD
burner. If your model does not come with a CD/DVD burner,
use an external DVD burner instead if you wish to create
discs.
Important:
It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook is ready for use.
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Recovering your system using QDataTrove 57
5. The disc burning process starts. A Create Factory
Recovery CD/DVD window appears on the screen and
displays the current status.
6. Continue to create a factory default Application and Driver
DVD. Repeat Step 2 to Step 5 to complete the disc burning
process.
7. After disc burning finishes (the progress bar shows 100%
completion), click at the upper right corner of the
window to proceed.
8. Click
Exit > Yes to leave the application.
Store the discs in a safe place for future use.
Creating a User Recovery CD/DVD
You can use QDataTrove to create recovery discs that include
your own backup system image file.
1. Click the button to select
Create User Recovery CD/
DVD
.
2. Select a disc type from the
Disc Category drop-down
menu, and then select the source of your system image file in
Source Image. Click OK to proceed.
3. Insert a blank disc when prompted to do so, and then click
Yes .
4. Select your preferred burning speed, and then click
OK.
5. The disc burning process starts. A Create User Recovery
CD/DVD window appears on the screen and displays the
current status.
6. After disc burning finishes (the progress bar shows 100%
completion), click at the upper right corner of the
window to proceed.
7. Click
Exit > Yes to leave the application.
Store the discs in a safe place for future use.
Creating an Application and Driver DVD
You can use QDataTrove to create a disc that includes
applications and drivers that are bundled with your Joybook.
1. Click the button to select
Create Application and
Driver DVD
.
2. Select a disc type from the
Disc Category drop-down
menu. Click
OK to proceed.
3. Insert a blank disc when prompted to do so, and then click
Yes.
4. Select your preferred burning speed, and then click
OK.
5. The disc burning process starts. A
Create Application and
Driver DVD window appears on the screen and displays the
current status.
Please note that the burning process cannot be interrupted
once started.
Please note that the burning process cannot be interrupted
once started.
Please note that the burning process cannot be interrupted
once started.
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Recovering your system using QDataTrove58
6. After disc burning finishes (the progress bar shows 100%
completion), click at the upper right corner of the
window to proceed.
7. Click
Exit > Yes to leave the application.
Store the discs in a safe place for future use.
Creating bootable USB flash disk
You can use QDataTrove to create a bootable USB flash disk to
recover your system to the factory settings.
1. Connect a USB flash disk to your Joybook.
2. Click the button to select Create Bootable USB
Disk.
3. Select a connected USB flash disk from the USB device dropdown menu. Select the USB flash disk carefully if you have
more than one USB flash disk connected to your Joybook at
the same time. All the data stored on the one used for
bootable USB flash disk will be erased.
4. If there is sufficient space on the select USB flash disk, you
can click OK to proceed.
5. After the bootable USB flash disk is complete (the progress
bar shows 100% completion), click at the top right
corner of the window to proceed.
6. Click Exit > Yes to leave the application.
Store the USB flash disk in a safe place for future use.
• With QDataTrove you can create bootable USB flash disks
only. Other USB storage devices are not recommended for
the operation.
• The minimum capacity of your USB flash disk is 8GB. The
required space may vary depending on the size of your
system image.
For more information about how to use QDataTrove, refer to
the online help.
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Recovering your system using QDataTrove 59
Protecting your Joybook from
viruses and other security
threats
Your Joybook may come pre-installed with an anti-virus
software, which can help you avoid unexpected destruction of
your precious data in the Joybook and keeps your privacy
against any unauthorized access from other computers.
The anti-virus software protects your computer against Internet
threats, such as viruses, Spyware, hackers, and spam. In
addition, you can secure your personal information, block
unwanted web sites, and check e-mail for viruses.
However, we would still recommend that you back up your data
regularly on CDs, DVDs, or other external storage device, since
the anti-virus software may not be able to intercept all existing
and new viruses, which may lead to destruction of all or some of
your data in the Joybook.
Furthermore, it is also recommended to set Windows to
automatically install important updates for your Joybook.
Important updates can bring you significant benefits, such as
improved security and reliability.
For more information about how to use the anti-virus software
installed, refer to the online help that comes with the software.
For more information about how to use Windows Update, refer
to Start > Help and Support in Windows Vista.
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Upgrading or replacing the memory60
Upgrading or replacing the memory
You can replace the existing memory module with a highercapacity one. Before you upgrade or replace memory, please
check on the BenQ web site to determine the module which can
be used, or contact BenQ distributor or customer service center.
It is recommended that you take your Joybook to the BenQ
distributor or customer service center for the upgrade or
memory replacement.
For details about the limit of maximum memory, refer to the
product information from http://www.BenQ.com.
1. Shut down your Joybook completely. Disconnect the power
adapter and turn over your Joybook.
To find out the types of BenQ certified memory modules for
your Joybook, try the steps below:
1. Connect to BenQ Online Service and Support
(http://www.benq.com/support/).
2. Click Knowledge Base.
The website layout and content may vary by region/country.
• If you install an uncertified memory module, your system may
not work properly.
• It is the sole responsibility of the user if problems (such as
data loss and system failure) occurred due to non-factory
installed software, parts, and/or non-original accessories.
Memory
cover
Battery
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Upgrading or replacing the memory 61
2. Slide “Battery retainer A” to the right to unlock the battery.
3. Slide “Battery retainer B” to the left (1) and, while still
holding the retainer, remove the battery from its
compartment (2).
4. The memory cover is secured with 2 screws. Use a
screwdriver to remove the screws.
5. Remove the back cover.
Battery retainer A
Battery retainer B
To remove the screws, a small Phillips head screwdriver is
required.
Ground yourself to your Joybook with professional grounding
equipment like an anti-static wristband, or touch the metal
surface on the inside of your Joybook to discharge any static
electricity.
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Upgrading or replacing the memory62
6. Release the existing memory module by pushing aside the
memory holders, and remove the memory.
7. Align the memory module with the slot, and then insert it.
When inserting, pay attention to the direction of the
memory module.
8. Replace the memory cover.
9. Use a screwdriver to secure the cover with the screws.
Handle the memory module by its edge and avoid touching the
contacts.
• Gently push the free edge downwards until the module locks
into place.
• If the memory module is not installed properly, your Joybook
may not boot properly.
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Upgrading or replacing the memory 63
10.Place the battery on its original position (1), and then slide
“Battery retainer A” to the left (2). Connect the power
adapter. When you start the Joybook, it will automatically
test and configure the new memory.
It is recommended that you go into BIOS to load setup
defaults after installing additional memory. For details, refer to
"Using BIOS setup" on page 49.
Battery retainer A
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FAQ and troubleshooting64
FAQ and troubleshooting
The chapter describes situations that you may encounter during
use of the Joybook, along with basic troubleshooting steps. If
you are not able to resolve the issue, contact a nearest BenQ
service center for assistance immediately.
Battery and power
How long should I charge the battery for the first time?
The length of the charging time may vary. Check the battery
icon in the notification area located in the lower right corner of
the desktop to see if the battery is fully charged.
My Joybook won't start up with the battery inserted. What
should I do?
• Make sure the battery is properly inserted.
• Make sure the battery is fully charged. If this does not work,
consult your BenQ dealer.
What should I do with the battery if I will not use my Joybook
for a long time?
Recharge the battery or discharge it to about 40% full, and then
store it in a dry place at about 15°C to 25°C. Extremely high or
low temperature will shorten the battery life.
The battery icon in the notification area on my Joybook suggests
that the battery is fully charged. However, when I check it from
the Power Manager in Windows, the battery level is only about
95%-99%. Why?
It is the result of the battery protection design of your Joybook.
When the battery icon in the notification area on your Joybook
shows the battery is fully charged, it means that the battery has
reached a saturated voltage: 95%~99%. At this moment, the
voltage difference detected by your Joybook is very small, so it
will reduce the charging current to prevent overcharging the
battery with excess current or voltage, which will damage the
battery. Moreover, in order to protect the battery from exposing
to high voltage and current for a long time during charging, the
battery has been equipped with a protection circuit that will
charge the battery at low current in the final phase.
How come my notebook is not fully charged even after a full
night charge?
Make sure the Joybook is receiving power. Is the power cord
plugged in correctly? If the battery is installed in the Joybook
and it is properly connected to an AC outlet, check if the battery
meter icon is showing a charge sign. If this does not fix the
problem, then the battery, the power source in your Joybook, or
the AC power cord may be defective. Consult your BenQ dealer
for help and maintenance.
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FAQ and troubleshooting 65
What should I do if the battery gets hot in my Joybook?
Take the battery out and let it cool down for a while. If the
problem persists when the battery is inserted again into your
Joybook later, the battery could be defective and it may need to
be replaced. Consult your BenQ dealer for help and
maintenance.
I have pressed the Power button, but my Joybook cannot start
up.
Check the Power button indicator.
• If it is not lit up, your Joybook is not being supplied by power,
either from an external power source via the power adapter or
from the battery pack. Make sure you have connected the
power adapter correctly to the power jack of your Joybook and
a working electrical outlet, so the battery can start charging.
• If the Power button indicator lights up in blue, the
Joybook is being supplied normally with power,
meaning that the problem lies elsewhere.
• If you have added or replaced any hardware, check if it
has been installed correctly.
• It is possible that certain operating system files are
damaged or missing. If so, you may need to back up
all your data first, and then recover your system. Refer
to "Recovering your system using QDataTrove" on
page 52 for details.
Why does the battery on my Joybook seem to last shorter and
shorter?
It is normal for Lithium-ion (Li-ion) batteries to decline in
capacity over time.
Connection
What is a Wireless LAN (WLAN)?
A WLAN is a type of Local Area Network (LAN) that uses high
frequency radio waves rather than wires to communicate and
transmit data among nodes. It is a flexible data communication
system implemented as an extension to, or as an alternative for,
a wired LAN within a building or campus.
I cannot connect to the Internet with the built-in network
interface on my Joybook. Why?
Check if the network has a fixed MAC address. Contact your
network administrator for further solutions.
When connecting to a local network, the connection is unstable.
Why?
The instructions below will guide you through the
troubleshooting process.
1. Click
Start.
2. Right-click
Computer and select Properties > Device
Manager
.
3. Double-click
Network adapters. When the name of the
network adapter of the Joybook appears, double-click on it.
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FAQ and troubleshooting66
4. The Properties window will pop up. Click the Advanced
tab, and then click the
Speed & Duplex item on the left.
5. Select the appropriate mode according to the settings of your
LAN service from the
Value drop-down menu on the right,
and then click
OK.
If the situation persists, press <Fn> + <F12> and turn on
Bluetooth only (or make sure the
Wireless LAN (WLAN) /
Bluetooth / 3G button light goes off) to disable WLAN to
reduce interference of different network connection modes.
I have a problem setting up wireless network.
Please follow the instructions below to resolve the problem:
• Have you enabled the WLAN function of the Joybook? Make
sure the
Wireless LAN (WLAN) / Bluetooth / 3G button
lights up in blue and press <Fn> + <F12> to select one of the
following states to enable WLAN.
• Click
Start > Control Panel > Network and Internet >
Connect to a network. Make sure the connection status is
connected and with appropriate signal strength. If you do not
see the connection status, make sure your wireless device is set
up correctly so your Joybook can receive the signal.
• Make sure your wireless router or access point is broadcasting
the SSID. Refer to your wireless device's documentation for
enabling this broadcasting feature.
System
How should I resolve the "Low on Disk Space" or "Out of Disk
Space" error messages?
Windows uses disk space for operations, such as caching and
virtual memory. The Joybook may not run reliably if the free
space of the hard disk drops under 100MB or 200MB. The
following instructions will help you free up the disk space.
1. Click
Start > Computer.
2. Right-click the hard disk icon and then select
Properties.
3. Observe how much free space is on the hard disk.
4. To free up the space of your hard disk, click
Disk Cleanup
and follow the on-screen instructions to proceed.
How do I update the driver?
Please visit BenQ Online Service and Support
(http://www.benq.com/support/) to search for driver updates.
My system is running very slow. How can I improve the
performance?
System resources are the amount of memory and hard disk
space that your Joybook can use, which may degrade over time
and affect the system performance. However, you can still
improve the system performance by using the methods below:
• Close all open programs not being used. Use software
programs that are absolutely necessary. Try running virus
scans and other tools when you are not using your Joybook.
or
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FAQ and troubleshooting 67
Closing software programs that are not necessary helps your
system performs more efficiently.
• Prevent background software programs from loading. As
software programs load the small icons in the notification area
located in the lower right corner of the desktop, they will be
running in the background and each one consumes valuable
system resources. You can follow the steps below to prevent
application programs from running when Windows launches:
1. Press + R to display the
Run dialog box.
2.Type "msconfig" in the
Open field. The system
configuration utility will appears.
3. Click the
Startup tab, and then uncheck any task that
is unwanted.
4. Click
Apply > OK. Restart your Joybook.
• Remove programs from the Startup folder. Removing
programs from the Startup folder also helps prevent programs
from running when Windows starts up. To do so, follow the
steps below:
1. Right-click anywhere in the open area on the desktop
and select
New > Folder. Give the folder a name. This
folder will be used later.
2. Right-click the
Start button and then select Open. A
folder named
Programs will appear in the Start
Menu
window.
3. Double-click the
Programs folder and then the
Startup folder.
4. Right-click any icon in the folder and then select
Properties. The information about the icon will
appear.
5. You may decide if the program is necessary to be kept
in the
Startup folder. Select unwanted program icons,
right-click on them and select
Cut.
6. Close the open windows to return to the desktop.
7. Open the folder created in Step 1.
8. Select the
Edit and Paste commands in the folder
window. The icons that were cut from the
Startup
folder are now placed in the folder.
9. Restart the Joybook. The programs removed from the
Startup folder will no longer run when Windows
starts. However, you can still run them by doubleclicking their icons in the folder created in Step 1.
• Empty the
Recycle Bin. You can free up disk space by
clearing files you no longer need from the
Recycle Bin. To do
so, right-click the
Recycle Bin icon on the desktop and select
Empty Recycle Bin.
• Delete temporary files and directories. This will increase the
disk space of your hard disk, and reduce the time Windows
takes to access the hard disk. It will also help solve problems
associated with spooling print job.
1. Close all running programs.
2. Click
Start > All Programs > Accessories >
System Tools > Disk Cleanup.
3. Check the types of files you want to delete (temporary
files are safe to delete).
4. Click
OK.
• Use the Scan Disk and Defragment functions. The Scan Disk
function checks a hard disk for errors, while the Disk
Defragment function takes all the scattered bits of program
data and groups them back together in the front of the drive.
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FAQ and troubleshooting68
1. Click Start > Computer.
2. Right-click the hard disk's icon and select
Properties.
3. Click the
Too ls tab and then the Check Now button.
4. Check all checkboxes in the dialog that follows.
5. Click
Start.
6.Restart your Joybook. It may take a long time to
complete.
To r un Disk Defragmentation in Windows Vista:
1. Close all running software programs.
2. Right-click the hard disk's icon and select
Properties.
3. Click the
Tools tab and then the Defragment Now
button.
4. Click the
Defragment Now button. It may take a long
time to complete.
If Disk Defragmenter start itself over and over, it means that
some hidden background software program is still accessing the
hard disk. Restart your Joybook and try again.
USB devices quit working unexpectedly in Windows Vista.
Why?
This is because USB devices, such as cameras, scanners, or
printers, lose its connection and stop working unexpectedly.
Please follow the steps below to resolve the problem:
1. Click
Start.
2. Right-click
Computer and select Properties > Device
Manager
.
3. Double-click the
Universal Serial Bus controllers branch
to expand it.
4. Right-click
USB Root Hub, and then click Properties.
5. Click
Power Management.
6. Deselect
Allow the computer to turn off this device to
save power.
7. Repeat Step 4 to Step 6 for each USB Root hub.
8. Click
OK, and then close Device Manager.
Why does the keyboard and/or palm rest get warm?
Typically, the Joybook tends to be warm slightly. The location of
the hard disk is typically underneath the palm rest and as a
result, the palm rest gets warm. The location of the processor is
typically underneath the keyboard. And since the heat rises, the
keyboard may get warm slightly. Since your Joybook has a
thermally controlled fan, when the CPU and/or internal
temperature of the Joybook reaches a certain temperature level,
the fan is turned ON and stays ON until the temperature drops
to a pre-defined level.
There is no sound coming from the speakers.
Verify the following:
• The speakers may have been muted. Check the volume control
(speaker icon) in the notification area located in the lower
right corner of the desktop to see if the volume has been
muted. If so, please restore the volume.
• The speakers may have been turned off. Use the <Fn> + <F7>
hotkey combination to turn them on.
• The volume may have been set too low. Use the <Fn> + <F9>
hotkey combination to increase the volume.
• An earphone or external speakers may have been connected to
the audio output jack, turning off the Joybook's built-in
speakers automatically.
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FAQ and troubleshooting 69
Why is the hard disk capacity displayed by the OS different from
its nominated capacity?
You may have discovered that the capacity of a 10GB hard disk
becomes 9GB when displayed from the OS, and 20GB becomes
19GB, etc. The bigger the capacity, the bigger the difference. It is
because hard disk manufacturers and OS developers calculate
hard disk capacity in different ways. As a result, the nominated
capacity is different from the exact capacity displayed by the OS.
Example of a 40GB hard disk:
Exact capacity of a 40GB hard disk displayed in the OS:
40,000,000,000÷1024÷1024÷1024=37.2529 (GB).
Furthermore, when a hard disk is partitioned, the system will
reserve some space on the drive for system files. Therefore, the
total capacity of a hard disk displayed by the OS will never be
the same as its nominated capacity.
I hear noise when connecting an earphone to the Joybook.
Verify the following:
• Connect the earphone to other devices, such as a radio to see if
you can still hear that noise. If the noise persists, the earphone
may be out of order.
• If you can hear the noise only when inserting, it is the result of
high instantaneous current. It is a normal phenomenon.
How can I reduce the wearing of the screen hinge when I lift up
the lid of my Joybook?
Please open/close the lid gently and slowly with both hands.
Apply force evenly on both hands to reduce hinge wearing and
prevent deformation or breaking of hinge due to uneven force.
What should I do if a program in Windows freezes?
If your system freezes, press the <Ctrl> + <Alt> + <Del> keys
simultaneously, click
Start Task Manager. Under Windows
Task Manager, click the Applications tab, and then click on
the application that freezes and click
End Task.
Why is my Joybook running so hot? Is it normal?
Yes. Because all the hardware is in such cramped quarters, it
tends to get hot. To prevent overheating, do not obstruct the
Calculation of hard disk
capacity by hard disk
manufacturers
Calculation of hard disk
capacity by OS
developers
1GB=1,000MB
1MB=1,000KB
1KB=1,000 bytes
1GB=1,024MB
1MB=1,024KB
1KB=1,024 bytes
Calculation by hard disk
manufacturers
Calculation by OS
developers
40GB=40,000MB
=40,000,000KB
=40,000,000,000
bytes
40GB=40,960MB
=41,943,040KB
=42,949,672,960
bytes
JB_S35_EN.book Page 69 Monday, September 21, 2009 2:25 PM
Page 74
FAQ and troubleshooting70
vents. For example, do not use the Joybook in bed where a
blanket may inadvertently cover the vents and block the airflow.
Why does my Joybook seem to turn off itself after a certain
period of inactivity?
This is the default setting of the Joybook to conserve battery
power. The Joybook is configured to use the power saving
feature. You can go to
Start > Control Panel > Mobile PC >
Power Options to select your preferred power plan.
Should I drain the battery of my Joybook every time before
charging to retain its capacity?
No. Your Joybook comes with an Lithium-ion (Li-ion) battery
pack. This is one of the newest cell types available. It is also the
lightest battery type currently available on a commercial basis
and can provide more power than other main cell types. There
are no known problems of memory effect with this battery type
and it is the easiest battery type to be maintained.
Display
There is nothing visible on the screen.
Check the Power button indicator.
• If it is not lit up, no power is being supplied to the Joybook.
Connect the power adapter and restart the Joybook.
• If it blinks in blue, the Joybook has entered Sleep mode in
order to conserve power. You can press the Power button to
resume from Sleep mode.
• If it lights up in blue, the Joybook is being supplied normally
with power. There are two possible causes for the problem.
• The screen's brightness may have been set too low. Use
the <Fn> + <F5> hotkey combination to increase the
brightness.
• The display may have been switched to use an
connected external display device. Use the <Fn> +
<F3> hotkey combination to switch the display back to
the Joybook or to use simultaneous display.
When I connect the Joybook to an external monitor, the display
is abnormal.
The instructions below will guide you through the
troubleshooting process.
• Use the <Fn> + <F3> function key combination to make
external video signal enabled.
• Refer to the user manual that came with the external monitor
to check the settings.
• Connect the VGA cable to the Joybook and reboot the system.
If there is no display on the external monitor after system
reboot, connect the Joybook to a standard VGA monitor, and
wait until you can see things properly on that VGA monitor.
Then, connect the target display to the Joybook again.
JB_S35_EN.book Page 70 Monday, September 21, 2009 2:25 PM
Page 75
FAQ and troubleshooting 71
How can I judge if my LCD panel is out of order and what
should I do if this happens?
If your Joybook cannot display images at the default resolution,
please visit the BenQ web site to download and update the latest
Joybook display drivers.
Contact your BenQ dealer if you encounter the following
situations:
• The screen flickers when the system starts up normally.
• Fonts displayed on the screen are unclear and strange codes
appear.
• There is no display when the hard disk is running normally.
• Colors on the screen are strange and turn into white.
• Vertical or horizontal lines appear on the screen.
• When playing a media file using Windows Media Player, the
frame speed is abnormal.
• The sound changes while the screen remains the same when
playing games.
JB_S35_EN.book Page 71 Monday, September 21, 2009 2:25 PM
Page 76
Cleaning and battery maintenance72
Cleaning and battery maintenance
Battery maintenance
1. Fully charge/discharge battery up to 4 cycles before achieving
full capacity of a new battery.
2. Fully discharge and then fully charge the battery every two to
three weeks for battery conditions.
3. Remove from the device and stored in a cool, dry, clean place
if the battery will not be in use for a month or longer and
recharge the battery after a storage period.
4. Do not short-circuit. A short-circuit may cause severe
damage to the battery.
5. Do not drop, hit or otherwise abuse the battery as this may
result in the exposure of the cell contents, which are
corrosive.
6. Do not expose the battery to moisture or rain.
7. Keep battery away from fire or other sources of extreme heat.
Do not incinerate. Exposure of battery to extreme heat may
result in an explosion.
8. Do not use power adapters other than the one provided with
the Joybook.
9. Do not place the battery within reach of children.
10. Follow the local laws governing the disposal of batteries. As
far as possible, submit used batteries to be recycled.
11. Use of improper batteries, or attempting to disassemble a
battery, may result in explosions. Follow vendor
recommendations in using batteries of the identical or
equivalent type as replacements for worn-out batteries.
Cleaning your Joybook
When cleaning the Joybook, follow the steps below:
1. Turn off the Joybook, disconnect the power adapter, and
remove the battery.
2. Use a damp cloth to wipe the outer surface of the Joybook.
Do not apply liquid or spray cleaners directly on the
Joybook.
3. Do not use cleaners containing alcohol or acetone. Instead,
use cleaning fluids specially formulated for LCD screens.
JB_S35_EN.book Page 72 Monday, September 21, 2009 2:25 PM
Page 77
Service and support 73
Service and support
BenQ Joybook Global Online
Service
Welcome to BenQ Joybook Global Online Service
(http://www.benq.com/support/). In order to ensure you an
enjoyable experience with your Joybook, the following supports
are provided so you can get assisted whenever and wherever you
are.
•
Support: Here you can select the country/region you are
located in, and visit the specific support web site.
•
Knowledge Base: Contains answers to frequently asked
questions about the Joybook as well as additional tips.
You can access
Contact Us to directly contact BenQ Customer
Service for answers and advice to your questions. You can also
obtain the information about the BenQ service stations in your
country.
Joybook Overseas Regional
Warranty (ORW) online
registration
Register now to get free product news and latest information
about BenQ! To register, follow the steps below:
1. Refer to the illustration below to locate the 13-digit product
serial number on the bottom side of your Joybook and write
it down.
2. Connect to http://service.benq.com/orw/joybook
3. Click
Register Now to begin with registration and follow
the instructions on the screen to proceed.
The website layout and content may vary by region/country.
Serial number
JB_S35_EN.book Page 73 Monday, September 21, 2009 2:25 PM
Page 78
Appendix74
Safety instructions for Poland, Romania, Slovenia, Bulgaria,
Latvia, and Croatia
Polski
1. Należy upewnić się, że zastosowano się do wszystkich
instrukcji i ostrzeżeń dotyczących systemu.
2. Nie należy umieszczać komputera w miejscach
oddziaływania silnych pól magnetycznych.
3. Ostrzeżenie: Nieprawidłowa wymiana baterii może
spowodować jej wybuch. Baterię można wymienić
wyłącznie na baterię tego samego lub zamiennego typu
zalecanego przez producenta urządzenia. Zużyte baterie
należy usuwać zgodnie z instrukcjami producenta.
4. Podłącz zasilacz do prawidłowego źródła zasilania.
Wymagania dotyczące zasilania znajdują się na obudowie
produktu i/lub na opakowaniu.
5. Nie należy używać zasilacza jeśli przewód jest uszkodzony.
6. Nie należy próbować naprawiać urządzenia. Wewnątrz nie
ma części, które można naprawiać. Urz
ądzenie należy
wymienić, jeśli zostanie uszkodzone lub narażone na
oddziaływanie nadmiernej wilgoci.
7. Nigdy nie należy instalować kabli telefonicznych podczas
burzy z wyładowaniami atmosferycznymi.
România
1. Asiguraţi-vă că respectaţi toate instrucţiunile şi
avertismentele privitoare la sistem.
2. Nu plasaţi computerul într-o zonă cu puternice câmpuri
magnetice.
3. Pericol de explozie dacă bateria este incorect înlocuită.
Înlocuiţi numai cu acelaşi tip sau cu un tip echivalent
recomandat de producătorul echipamentului. Aruncaţi
bateriile folosite în conformitate cu instrucţiunile
producătorului.
4. Conectaţi adaptorul la o sursă de tensiune corectă. Cerinţele
privind tensiunea se găsesc pe carcasa produsului şi/sau pe
ambalaj.
5. Nu folosiţi adaptorul dacă se defectează cordonul.
6. Nu încercaţi să depanaţi aparatul. În interior nu există
componente depanabile. Înlocuiţi aparatul dacă acesta se
deteriorează sau este expus la umezeală în exces.
7. Nu instalaţi niciodată cablu telefonic în timpul unei furtuni
cu fulgere.
JB_S35_EN.book Page 74 Monday, September 21, 2009 2:25 PM
Page 79
Appendix 75
Slovensko
1. Glede sistema sledite navodilom in opozorilom.
2. Raèunalnika ne postavljajte na mesta z moènim magnetnim
poljem.
3. V primeru nepravilne namestitve akumulatorja obstaja
nevarnost eksplozije. Nadomestite ga le z isto ali ekvivalentno
vrsto, priporoèeno s strani proizvajalca opreme. Rabljen
akumulator odstranite skladno z navodili proizvajalca.
4. Adapter spojite na primeren vir napajanja. Napetostne
zahteve so navedene na ohišju izdelka in/ali njegovi embalaži.
5. V primeru, da je napajalni kabel poškodovan, adapterja ne
uporabljajte.
6. Ne postopajte se popravljanja enote. Znotraj ni nobenih
delov, ki bi jih bilo moè popraviti. Èe je enota poškodovana
ali izpostavljena visoki vlagi, jo nadomestite z novo.
7. Nikoli ne namešèajte telefonske linije med nevihto z
grmenjem.
Български
1. Следвайте всички инструкции и предупреждения
относно системата.
2. Не слагайте компютъра на място със силно магнитно
поле.
3. Опасност от експлозия при погрешна смяна на
батерията. Използвайте само същия или еквивалентен
тип батерия, препоръчан от производителя на
оборудването. Изхвърляйте старите батерии съгласно
инструкциите на производителя.
4. Свържете адаптера към подходящ източник на
захранване. Изискванията към напрежението са
посочени на корпуса на продукта и/или опаковката.
5. Не използвайте адаптера, ако кабелът се повреди.
6. Не се опитвайте да поправяте продукта. В него няма
части, които могат да се поправят. Сменете продукта, ако
се повреди или ако бъде изложен на прекомерна влага.
7. Никога не
инсталирайте телефонни кабели по време на
гръмотевична буря.
JB_S35_EN.book Page 75 Monday, September 21, 2009 2:25 PM
Page 80
Appendix76
Latviski
1. Sekojiet visām sistēmai atbilstošajām norādēm un
brīdinājumiem.
2. Nenovietojiet datoru tuvu spēcīgiem magnētiskajiem
laukiem.
3. Nepareizi nomainīts akumulators var uzsprāgt. Mainiet
akumulatoru tikai pret tādu pašu vai līdzvērtīgu ražotāja
ieteiktu akumulatoru. Utilizējiet izlietotos akumulatorus
saskaņā ar ražotāja norādēm.
4. Pievienojiet adapteri atbilstošai strāvas padevei. Strāvas
padeves parametrus Jūs varat atrast uz produkta korpusa un/
vai iepakojuma.
5. Nelietojiet adapteri, ja ir bojāts tā vads.
6. Nemēģiniet labot iekārtu pašrocīgi. Detaļu bojājumu
gadījumā vai arī, ja tā bijusi pakļauta mitruma ietekmei,
griezieties autorizētā servisa centrā.
7. Nekad nelietojiet un neveiciet telefona līnijas pieslēgumu
negaisa laik
ā.
Hrvatski
1. Pridržavajte se svih uputa i upozorenja u vezi sa sustavom.
2. Ne postavljajte računalo u područje jakih magnetskih polja.
3. Nepravilna zamjena baterije izazvat će opasnost od
eksplozije. Prilikom zamjene, koristite istu ili ekvivalentnu
vrstu baterije koju je preporučio proizvođač. Rabljene
baterije odložite prema uputama proizvođača.
4. Mrežni prilagodnik priključite na odgovarajući izvor
napajanja. Propisani napon naveden je na kućištu proizvoda
i/ili pakiranju.
5. Ne koristite mrežni prilagodnik kojem je oštećen kabel.
6. Ne pokušavajte servisirati uređaj. U uređaju se ne nalaze
dijelovi koje možete popraviti. Uređaj zamijenite u slučaju
oštećenja ili izloženosti prekomjernoj vlazi.
7. Nikada ne instalirajte ožičenje telefona za vrijeme
grmljavine.
JB_S35_EN.book Page 76 Monday, September 21, 2009 2:25 PM
Page 81
Appendix 77
BenQ Authorized Distributors in Turkey
Authorized Distributor in Turkey: KOYUNCU ELEKTRONIK BILGI ISLEM SISTEMLERI SAN. VE DIS. TIC. A.S.
Address, City: EMEK MAH. ORDU CAD. NO: 18 SARIGAZI / ISTANBUL
Distributor Tel / Fax: +90 216 528 88 00 / +90 216 313 18 18
Country: TURKEY
Authorized Distributor in Turkey: PENTA BILGISAYAR SISTEMLERI TIC. A.S.
Address, City: YUKARI DUDULLU MAH. YENI ORGANIZE SANAYI BOLGESI 1.CADDE NO: 8 34775
UMRANIYE / ISTANBUL
Distributor Tel / Fax: +90 212 312 50 00 / +90 212 312 50 01
Country: TURKEY
Authorized Distributor in Turkey: MERSA ELEKTRONIK VE TEK. URUNLER TIC. A.S.
Address, City: COBANCESME MAH. GENC OSMAN SOK. NO 14 YENIBOSNA 34196
BAHCELIEVLER / ISTANBUL
Distributor Tel / Fax: +90 212 464 99 00 / +90 212 652 02 42
Country: TURKEY
Authorized Distributor in Turkey: MASCOM BILGISAYAR AKSESUAR TIC. LTD. STI.
Address, City: MERKEZ MAH. KEMERBURGAZ CAD. NO: 39/1 KAGITHANE / ISTANBUL
Distributor Tel / Fax: +90 212 312 50 00 / +90 212 312 50 01
Country: TURKEY
JB_S35_EN.book Page 77 Monday, September 21, 2009 2:25 PM
Page 82
Appendix78
Appendix
General safety information
When setting up or operating your Joybook, please pay special
attention to the following:
1. Keep this manual in a safe place for easy reference when
needed.
2. Make sure you follow all instructions and warnings related
to the system.
3. Place your Joybook on a stable, level surface, and ensure that
the vents are not obstructed.
4. Do not expose your Joybook to rain or excess humidity, and
keep it away from liquids (such as beverages, faucets, and so
on).
5. Do not expose your Joybook to direct sunlight, and keep it
away from sources of heat (such as radiators, space heaters,
stoves, and so on).
6. Do not expose your Joybook to heavy impacts or strong
vibrations. When closing the Joybook, do not use excessive
force.
7. Do not use your Joybook near a gas leak.
8. Do not store your Joybook in environments where the
temperature is below 0°C or above 50°C, nor use your
Joybook in environments where the temperature is below
5°C or above 35°C. Otherwise system performance will be
adversely affected.
9. Do not use your Joybook near water, for example near a
bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
10. Do not place the Joybook in the vicinity of strong magnetic
fields.
11. Use an appropriate electrical outlet, and make sure no heavy
objects are placed on the power adapter or power cord.
12. The power adapter is a high-voltage component. Do not
attempt to repair it yourself. Should it become damaged,
please contact an authorized BenQ distributor or service
center.
Safety information about the
battery
Caution: There is a high risk of explosion if the battery is
incorrectly replaced. Replace only with the same or equivalent
type recommended by the battery equipment manufacturer.
Discard used batteries according to battery manufacturer’s
instructions.
JB_S35_EN.book Page 78 Monday, September 21, 2009 2:25 PM
Page 83
Appendix 79
Safety information about the
power adapter
• Use only the power adapter supplied with your Joybook. Use
of another type of power adapter will result in malfunction
and/or danger.
• Do not use the adapter in a high moisture environment. Never
touch the adapter when your hands are wet.
• Allow adequate ventilation around the adapter when using it
to operate the device or charge the battery. Do not cover the
power adapter with paper or other objects that will reduce
cooling. Do not use the power adapter while it is inside a
carrying case.
• Connect the adapter to a proper power source. The voltage
requirements are found on the product case and/or packaging.
• Do not use the adapter if the cord becomes damaged.
• Do not attempt to service the adapter. There are no service
parts inside. Replace the unit if it is damaged or exposed to
excess moisture.
Disposal of Waste Electrical
and Electronic Equipment by
users in private households in
the European Union.
This symbol on the product or on the packaging
indicates that this can not be disposed of as
household waste. You must dispose of your waste
equipment by handing it over to the applicable takeback scheme for the recycling of electrical and
electronic equipment. For more information about
recycling of this equipment, please contact your city
office, the shop where you purchased the equipment
or your household waste disposal service. The
recycling of materials will help to conserve natural
resources and ensure that it is recycled in a manner
that protects human health and environment.
JB_S35_EN.book Page 79 Monday, September 21, 2009 2:25 PM
Page 84
Appendix80
Declaration of Conformity
For the following equipment:
Type of Equipment:
Notebook PC
Brand name or mark:
BenQ
Model designation(s)/Model no(s):
Joybook S35 Series; DH1302
Company name, address, telephone & fax no.
Name: BenQ Europe B.V.
Ekkersrijt 4130, 5692 DC Son Address:
The Netherlands
TEL/Fax: +31 (499) 750 500 /+31 (499) 750-599
is herewith confirmed to comply with the requirements set out
in the Council Directive on the Approximation of the Laws of
the Member States relating Electromagnetic Compatibility
(2004/108/EC), the Restriction of The Use of Certain Hazardous
Substances in Electrical And Electronic Equipment Directive
(2002/95/EC) and Turkish EEE Directive and Low Voltage
Directive (2006/95/EC) and R&TTE Directive (1999/5/EC).
For the evaluation regarding the electromagnetic compatibility,
the following standards were applied:
EN 55022
EN 55024
IEC 60950
EN 300 328
EN 301 489
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