BenQ Joybook S33 User Manual

Welcome

Joybook S33 Series User Manual

Copyright

Copyright 2008 by BenQ Corporation. All rights reserved. No
part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of this
company.

Disclaimer

BenQ Corporation makes no representations or warranties,
either expressed or implied, with respect to the contents hereof
and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation
reserves the right to revise this publication and to make changes
from time to time in the contents hereof without obligation of
this company to notify any person of such revision or changes.

Windows, Internet Explorer, and Windows Mail are trademarks
of Microsoft Corporation. Others are copyrights of their
respective companies or organizations.

This product incorporates copyright protection technology that
is protected by U.S. patents and other intellectual property
rights. Use of this copyright protection technology must be
authorized by Macrovision, and is intended for home and other
limited viewing uses only unless otherwise authorized by
Macrovision. Reverse engineering or disassembly is prohibited.

is a trademark of SRS Labs, Inc. TSXT technology is

incorporated under license from SRS Labs, Inc.

Joybook models covered by
this manual

This manual contains the information about the following
Joybook model:

• Joybook S33 Series
Please note that the actual hardware or software capabilities will

vary according to the model you purchased. To determine your
Joybook model, please refer to the label on the packing box, or
the printing on your Joybook.

Table of Contents iii

Table of Contents

Overview ......................................................................................... 1

About this book...........................................................................1

Typographics...............................................................................2

Getting started................................................................................ 3

Package contents.........................................................................3

Getting your Joybook ready for use ........................................... 3

Expanding the capabilities of your Joybook..............................6

Touring your Joybook.................................................................... 9

Front view....................................................................................9

Left side view ............................................................................. 11

Right side view ..........................................................................13

Rear view ...................................................................................14

Bottom view ..............................................................................15

Indicators...................................................................................16

Getting started with Windows Vista........................................... 18

Turning off your Joybook properly .........................................18

Using Windows Mobility Center .............................................19

Using your Joybook...................................................................... 20

Using the touchpad................................................................... 20

Using the Wireless button ........................................................21

Using the keyboard ................................................................... 22

Function hotkeys ................................................................22

Windows keys and lock keys..............................................24

Using built-in wireless connectivity (available on selected

models)......................................................................................26

Connecting to a wireless network:.....................................26

Using Bluetooth (available on selected models)..................... 28

Connecting to a Bluetooth device ..................................... 28

Sending a file to a Bluetooth device .................................. 32

Using the built-in webcam (QEye).......................................... 34

Using WebCam Companion 2 .......................................... 34

Main screen .................................................................. 34

Capturing still images or recording videos................. 35

Monitoring ................................................................... 36

Video chat..................................................................... 36

Using Magic-i Visual Effects.............................................. 36

Main features................................................................ 36

Adjusting resolution .................................................... 37

Using QShot.............................................................................. 37

Using the main features of QShot ..................................... 37

Capturing desktop images ........................................... 39

Using QShot in WebCam Companion ............................. 39

Using QShot in CyberLink PowerDVD............................ 39

Using BenQ Surround.............................................................. 40

Using BIOS setup ......................................................................... 41

When and how to use BIOS setup........................................... 41

Navigating the BIOS setup screen ........................................... 42

Main menu ......................................................................... 42

Security menu..................................................................... 43

Boot menu .......................................................................... 43

Exit menu............................................................................ 43

Boot from LAN......................................................................... 44

Table of Contentsiv

Recovering your system using QDataTrove............................... 45

Introduction to QDataTrove....................................................45

How to launch QDataTrove .....................................................45

Using QDataTrove in Windows Vista .....................................46

Backing up your system......................................................46

Backing up your system into a single file ....................46

Backing up your system into a disc..............................46

Creating a restore point................................................47

Restoring your system.........................................................47

Restoring your system to factory default settings .......47

Restoring your system to your own backup system

image .............................................................................47

Restoring your system from a restore point................48

Reinstalling bundled applications and drivers ............48

Creating recovery discs or Application and Driver

DVD.....................................................................................48

Creating a Factory Recovery DVD...............................48

Creating a User Recovery CD/DVD ............................49

Creating an Application and Driver DVD ..................49

Protecting your Joybook from viruses and other security

threats ........................................................................................50

Connecting to external display devices....................................... 51

Connecting to a VGA display device........................................51

S-Video output..........................................................................52

Adjusting video standards manually..................................53

Installing additional memory......................................................55

FAQ and troubleshooting............................................................ 58

General.......................................................................................58

Battery and power .....................................................................58

Connection................................................................................ 60

System........................................................................................ 60

Display....................................................................................... 64

Cleaning and battery maintenance ............................................. 66

Battery maintenance................................................................. 66

Cleaning your Joybook............................................................. 66

Service and support...................................................................... 67

BenQ Joybook Global Online Service...................................... 67

Joybook Overseas Regional Warranty (ORW) online

registration ................................................................................ 67

Appendix....................................................................................... 68

General safety information....................................................... 68

Safety information about the battery....................................... 68

Safety information about the power adapter ..........................69

Safety information about the modem .....................................69

Caution ............................................................................... 69

Disposal of Waste Electrical and Electronic Equipment by

users in private households in the European Union. ............. 69

Declaration of Conformity....................................................... 70

Safety instructions for Poland, Romania, Slovenia, Bulgaria,

Latvia, and Croatia.................................................................... 71

Overview 1

Overview

About this book

This book provides you the main information about various
components in your Joybook and demonstrates how to use
them. The following are the major chapters of this book.

Chapter title Description

Overview Introduction to this book.

Getting started Information about beginning to

use your Joybook.

Touring your Joybook Introduction to the hardware

components of your Joybook.

Getting started with
Windows Vista

Basic information about
Windows Vista.

Using your Joybook Basic and advanced

information about operating
your Joybook.

Using BIOS setup Information about how to use

the BIOS setup utility.

Recovering your
system using
QDataTrove

Information about using system
backup and restore tools.

Connecting to

external display

devices

Information about how to
connect your Joybook to
external display devices.

Installing additional

memory

Information about how to add
additional RAM memory.

FAQ and

troubleshooting

Information about frequently
asked questions and
troubleshooting.

Cleaning and battery

maintenance

Information about cleaning and
battery maintenance.

Service and support Joybook service and support

information.

Appendix Important safety information.

Overview2

Typographics

The usage of notes, tips, and warnings in this manual is
specifically for different purposes, which are described as
follows:

Icon/
Symbol

Item Meaning

Warning Information mainly to

prevent the damage to
components, data, or
personal injury caused by
misuse and improper
operation or behavior.

Tip Useful information for

completing a task.

Note Supplementary information.

< > or [ ] Keys on the

keyboard; User
Interface (UI)
on the screen

Indicates a key on the
keyboard, or the UI on the
screen. Do not actually type
the symbols together with
the enclosed letters.

Getting started 3

Getting started

Depending on the model of your Joybook, the appearance may
be different from the illustrations shown in this manual.

Package contents

Before using your Joybook for the first time, please check if you
have all the items with you. For details about what should be
included in the package, refer to the Product Specification label
on the product carton. If any of the items are missing or appear
damaged, contact your dealer immediately. Save the packaging
in case you need to ship your Joybook for service.

Getting your Joybook ready
for use

1. Installing the battery pack

Close the lid of your Joybook (if open). Turn your Joybook
upside down and place it on a soft clean cloth. With the label
side of the battery pack facing down, slide it gently into the
battery compartment until it snaps into place (1). Move "Battery
retainer A" to the left as shown to lock the battery pack into
place (2).

Battery retainer A

Getting started4

2. Connecting the power

Connect the power cord to the power adapter.

Connect the power adapter to the power socket on your
Joybook.

Connect the power cord to a wall outlet. The Joybook will
automatically start charging the battery.

• The battery pack is shipped with low charge from the factory.
You can still use your Joybook while the battery is charging.

• Power systems and plug types may vary depending on your
country/region.

• When the battery is charging, the battery indicator lights up in
amber. When the battery is fully charged, the light goes off.

• For details about the colors and meanings of the indicators,
refer to "Indicators" on page 16.

3. Opening your Joybook

Gently lift up the latchless lid that allows you to open the case
easily.

Getting started 5

4. Performing initial setup

Press the Power button to start up your Joybook, and then
follow the on-screen instructions to complete the initial
Windows Vista setup.

• Your Joybook S33 Series works best with Windows Vista®
Home Basic, Windows Vista® Home Premium, Windows
Vista® Business, or Windows Vista® Ultimate. Installing other
operating systems that have not been tested is not
recommended, and may not only void your warranty but also
affect the functionality of your Joybook.

• The actual operating system that comes with your Joybook
may vary. For details, refer to the Product Specification label
on the product carton.

Getting started6

Expanding the capabilities of your Joybook

Connect an external display device (such as a monitor or
projector) to the 15-pin D-sub video socket of your Joybook.

Connect a telephone line to the modem port of your Joybook
and dial-up to the Internet or send a fax.

Access local area network (LAN) by connecting a network cable
to the LAN port of your Joybook.

Insert an ExpressCard/34 module or ExpressCard/54 module to
further expand the capabilities of your Joybook.

Getting started 7

Use the optical drive to access data on various kinds of discs and
enjoy movies or music.

Connect an earphone to the audio output socket to output
sounds.

Connect a microphone to the microphone input socket to
record sounds.

Insert a Memory Stick, Memory Stick Pro, SD, or MMC
memory card following the direction indicated on the card to
exchange files.

Getting started8

Connect digital camcorders and high-speed storage equipment
to this IEEE 1394 (FireWire) Port.

Connect USB peripherals to the USB port of your Joybook.

Output video images on your Joybook to a TV or A/V device
that has an S-Video Input socket by connecting it to the S-Video
Out socket on your Joybook.

Unless you intend to use the sound reproduction output of the
built-in Joybook speakers, you will also need to separately
connect the Joybook audio output socket to an appropriate
sound reproduction device.

Touring your Joybook 9

Touring your Joybook

Front view

(1)

(2)

(3)

(4)

(5) (6) (7) (8) (9) (10) (5)

(11)

(12)

No. Front components

(1) Built-in camera (QEye)

A 2.0 megapixel built-in camera (QEye) that
allows you to hold a video conference, capture
images, or record videos. For details, refer to

"Using the built-in webcam (QEye)" on page 34.

(2) Power and quick access buttons

Power button

Turns your Joybook on or off.

QShot

Allows you to capture desktop images, still images
from movies, and real-time images from QEye,
with one touch. For details, refer to "Using QShot"

on page 37.

BenQ Surround

Allows you to turn on or turn off SRS TruSurround
XT in your Sound Manager with one touch.

(3) Keyboard

(4) Touchpad

Refer to "Using the touchpad" on page 20 for
details.

(5) Speakers

Touring your Joybook10

(6) Indicators

Refer to "Indicators" on page 16 for details.

(7)

Wireless button

Press this button to activate/deactivate wireless
devices like Bluetooth and WLAN. Make sure this
button is “ON” before using <Fn> + <F12> hotkey
combination. For details, refer to "Using the

Wireless button" on page 21.

(8)

Earphone/SPDIF audio output socket

Can be used to connect to an earphone/headset
or external speaker for playing the Joybook audio.

SPDIF (Sony-Philips Digital Interface Format) is a
fibre optic digital audio outlet for 'Mini Optical'

3.5mm plugs. It shares a common socket in the
Joybook with a standard analog audio outlet for

3.5mm stereo plugs.

• To activate SPDIF, right-click and select Sound
Manager. Select the Digital Output tab and click Set

Default Device, and then click OK.

• Supported digital audio formats: DTS, Dolby Digital,
and Microsoft WMA Pro Audio.

(9)

Microphone input socket

Can be used to connect to a microphone for
recording sounds.

This socket is for 3.5mm analog audio plugs. It

accepts both mono and stereo plugs.

(10)

Four-in-One memory card slot

For a Memory Stick, Memory Stick Pro, SD, or
MMC memory card.

(11) LCD (Liquid Crystal Display) panel

(12) Built-in microphone

Receives sounds and voices for recording.

Touring your Joybook 11

Left side view

(1) (2) (3) (4) (5) (6) (7)

No. Left-side components

(1) Power socket

For connecting AC power supply to power the
Joybook and charge the battery.

(2)

15-pin D-sub video socket

For connecting external display devices, such as
monitors and projectors.

(3)

S-Video Out socket

Allows the Joybook to output video signals to S­Video capable devices, such as a television set or
VCR.

For details, refer to "S-Video output" on page 52.

Touring your Joybook12

(4)

LAN (Local Area Network) port (RJ-45

connector)

Allows the Joybook to connect to a 10/100/
1000Mbps fast Ethernet 1000BASE-T network.

Please be careful to avoid plugging a RJ-11 phone
cable connector in the RJ-45 port. This will damage the
LAN port. They look similar, but the RJ-45 connector is
wider than the RJ-11 connector, and has more
conductors.

(5)

USB ports

For connecting peripherals such as mice, digital
cameras and MP3 players that use the USB 2.0
interface.

(6)

IEEE 1394 (FireWire) port

For connecting high-speed peripherals, such as
digital video cameras and other consumer
electronics devices that use the IEEE 1394
(FireWire) interface.

(7) ExpressCard slot

This ExpressCard slot accepts two formats of the
standard ExpressCard modules: ExpressCard/34
and ExpressCard/54. The ExpressCard/34
module is characterized by its 34 mm width, and
the ExpressCard/54 module is characterized by its
54 mm width. You can use an ExpressCard to
further expand the capabilities of your Joybook.

Insert an ExpressCard into the slot following the
direction indicated on the card and complete
related driver settings.

Touring your Joybook 13

Right side view

S33

(1) (2) (3) (4) (5) (6)

No. Right-side components

(1)

Modem port (RJ-11 connector)

Accepts an analog telephone line for use with the
internal modem.

• To reduce the risk of fire, ensure that your phone
cable is of adequate capacity and approved for use
with your local telecommunications supplier.

• This is the only telecommunications modem port on
the Joybook. Please be careful to avoid plugging a
narrow RJ-11 phone cable into the similar looking but
wider RJ-45 LAN port on the left side of the Joybook.

(2) DVD/CD-RW Combo/DVD Super-Multi drive

(available on selected models)

The type of the optical drive varies by model, and the
support of disc types depends on the optical drive that
comes with your Joybook.

Supports multi-functional optical module for
reading music CDs, VCDs and DVDs or burning
CD-R/CD-RW or DVD+R/DVD-R/DVD+RW/DVD­RW/DVD-RAM (optional) discs. Discs can be
inserted/ejected by pressing the small ejection
button on the drive.

Touring your Joybook14

Rear view

(3) Optical drive ejection button

Discs can be inserted/ejected by pressing this
ejection button.

(4) Manual tray opening

If you wish to open the disc tray when your
Joybook power is off, or it can't be opened using
the ejection button, insert a pointed object (like an
opened paper clip) into the tray ejection hole next
to the ejection button to release the disc tray.

(5)

USB ports

For connecting peripherals such as mice, digital
cameras and MP3 players that use the USB 2.0
interface.

(6)

Anti-theft Kensington lock slot

You can attach an anti-theft Kensington lock and
cable to this slot to help prevent possible theft.

No. Rear components

(1) Ventilation holes

For dissipating heat and keeping your Joybook at
an optimal temperature.

To prevent overheating, do not obstruct the vent. For
example, do not use the Joybook in bed where a
blanket may inadvertently cover the vent and block the
airflow.

(1)

Touring your Joybook 15

Bottom view

(1) (2) (3)

(4)

No. Bottom components

(1) Battery retainer A

Secures the battery in place.

(2) Battery pack

Supplies power to the Joybook when external
power is not connected.

(3) Battery retainer B

Secures the battery in place.

(4) MiniCard and memory expansion slot cover

Inside the cover, you can find the memory slot of
the Joybook. There is also a MiniCard slot for
using an optional MiniCard.

• A wireless network card in the MiniCard form-factor
design may have been pre-installed on selected
models.

• To remove the cover, a small Phillips head screwdriver
is required.

• For more information about adding additional
memory, the limit of maximum memory, or the types
of BenQ certified memory modules for your Joybook,
refer to "Installing additional memory" on page 55.

Touring your Joybook16

Indicators

(1) (2) (3) (4) (5)

No. Indicators

(1) Power button indicator

• When the system is on, it lights up in blue.

• When the system is in Sleep mode, it lights up in
amber.

• When the system is off or in Hibernation, the light
goes off.

(2)

Hard disk/optical drive activity indicator

Flashes in blue when the Joybook is accessing
data in the hard disk drive or optical drive.

(3)

Caps Lock indicator

Lights up in blue when the <Caps Lock> key is
enabled.

(4)

Scroll Lock indicator

Lights up in blue when the <Scr Lk> key is
enabled.

(5)

Num Lock indicator

Lights up in blue when the <Num Lk> key is
enabled.

Touring your Joybook 17

(1) (2) (3)

No. Indicators

(1)

Battery indicator

• When the system is on and the battery is in use,
it lights up in blue.

• When the battery is charging, it lights up in
amber.

• When the battery is fully charged, and the
system is on and connected to the power source,
the amber light goes off.

• Flashing blue indicates that the battery is running
low.

• Flashing amber indicates that the battery is
malfunctioning, in which case you should contact
service personnel.

(2)

Four-in-One memory card access indicator

Flashes in blue when accessing a Memory Stick,
Memory Stick Pro, SD, or MMC memory card.

(3)

Wireless button indicator

• When the wireless LAN is turned on, it lights up
in blue.

• When Bluetooth is turned on, it lights up in
amber.

• When the wireless LAN and Bluetooth are both
turned on, it lights up in purple.

• When the wireless LAN and Bluetooth are both
turned off, the light goes off.

For details about using the Wireless button, refer to

"Using the Wireless button" on page 21.

Getting started with Windows Vista18

Getting started with Windows Vista

Depending on your purchased model, your Joybook may come
pre-installed with the latest Microsoft operating system:
Windows Vista® Home Basic, Windows Vista® Home Premium,
Windows Vista® Business, or Windows Vista® Ultimate.

When you first set up your Joybook, you may want to find
information about the following topics. Refer to the user
manual that is supplied with your operating system, or search
from Help and Support in the Start menu.

• How to set the system region settings, date, and time.

• How to set system administrator and user security logins and
settings.

• How to install, setup and run anti-virus software.

• How to name the computer for network identification.

• How to connect to a local network wirelessly or by cable.

• How to connect to another computer over a network and share
files.

• How to connect with a network or shared printer.

• How to connect to the Internet.

• How to register Windows and other packaged software.

• How to update Windows with the latest service packs and
security patches.

• How to synchronize the system clock with an Internet time
server.

• How to locate, download, and install latest system device
drivers.

• How to setup scheduled events for system maintenance.

Turning off your Joybook
properly

By Windows default, the Start menu power button puts
your Joybook into Sleep mode. Therefore, if you wish to turn off
the power of your Joybook completely, click the Start menu,
click the arrow next to the Lock button, and then click Shut
Down.

Alternatively, you can customize the function of the Start menu
power button by following the steps below:

1. Right-click the battery meter icon ( or ) in the
notification area located in the lower right corner of the
desktop, and then click Power Options.

2. On the Select a power plan screen, click Change plan settings
under the selected plan.

3. Click Change advanced power settings.

Getting started with Windows Vista 19

4. On the Advanced settings tab, double-click Power buttons
and lid to expand this category.

5. Then, double-click Start menu power button to expand this
item.

6. To specify the action to take when you press the Start menu
power button, click On battery or Plugged in, and then select
the desired setting from the drop-down list.

The Start menu power button may look different according to
your settings.

Using Windows Mobility
Center

Windows Mobility Center is a convenient location where you
can quickly access your Joybook's settings, such as brightness,
volume, battery status, and wireless network, etc.

To open Windows Mobility Center, press the <Fn> + <F10>
hotkey combination, or do one of the following:

• Click Start, Control Panel, Mobile PC, and then click Windows
Mobility Center.

• Right-click the battery meter icon ( or ) in the
notification area located in the lower right corner of the
desktop, and then click Windows Mobility Center.

Appearances Functions

Puts your Joybook into Sleep or
Hibernate mode.

Shuts down your Joybook.

Installs the Windows updates when
available, and then shuts down your
Joybook after the installation is
complete.

This form of power button is only
available when you've set your
Joybook to receive updates
automatically.

Using your Joybook20

Using your Joybook

Using the touchpad

The touchpad with its buttons is a pointing device that
functions as an optional external mouse, which can perform
navigation, scrolling and selection functions. The components
of the touchpad are described as follows.

• To use the touchpad as an optional external mouse, press the
left and right touchpad buttons, which provide the same click
functions as an external mouse does.

• To move the pointer, place your finger with slight pressure on
the touchpad and move in the direction as desired.

• Do not use a pen, pencil, or marker on the touchpad. Use only
your fingertip.

• To set the touchpad preferences in Windows Vista, select Start,
Control Panel, Hardware and Sound, and Mouse.

(1)

(2) (3)

No. Component Function

(1) Touchpad Moves the pointer, selects or

activates items on the screen.

(2) Left touchpad

button

Equivalent to the left button of
an optional external mouse.

(3) Right touchpad

button

Equivalent to the right button
of an optional external mouse.

Using your Joybook 21

• The touchpad is a pressure sensitive device that requires
proper care to avoid damage.

• Do not rest heavy objects on the touchpad or its buttons.

• Do not scratch the touchpad with sharp-pointed objects or
your fingernails.

Using the Wireless button

The Wireless button allows you to turn on or turn off the
wireless radio. By default, the button is "OFF" when your
Joybook starts up.

Before using wireless devices like Bluetooth and WLAN, be sure
to press this button to turn on the wireless radio first, and then
use the <Fn> + <F12> hotkey combination to switch between
Bluetooth and WLAN.

WLAN and Bluetooth are available on selected models.

• If the Wireless button is "ON", the indicator may light up in
blue, amber, or purple, depending on the on/off status of
Bluetooth and WLAN. Refer to "Indicators" on page 16 for
details.

• If the Wireless button is "OFF", the indicator goes off. And you
will not be able to use the <Fn> + <F12> hotkey combination to
switch Bluetooth/WLAN on or off.

Function Left

touchpad
button

Right
touchpad
button

Touc hpa d

Select Click once. -- Tap once.

Execute Click twice

quickly.

-- Tap twice
quickly.

Drag Click once

and hold the
item, and
then use
your finger
on the
touchpad to
drag.

-- Tap twice
quickly and
hold the
item, and
then move
your finger
on the
touchpad to
drag.

Display
the
context
menu

-- Click once. --

Using your Joybook22

Using the keyboard

Function hotkeys

You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the
<Fn> (Function) key at the lower left corner of the keyboard, and then press the desired hotkey.

The appearance of the keyboard legend may vary depending on the country/region of your purchase.

Using your Joybook 23

Function hotkey Description Function hotkey Description

<Fn> + <F1> Opens function hotkeys online help. <Fn> + <F8> Decreases volume.

<Fn> + <F2> Puts your Joybook into sleep mode. <Fn> + <F9> Increases volume.

<Fn> + <F3> Switches display between the screen

and an external monitor/projector, or
allows simultaneous display; switches
between internal/external display.

<Fn> + <F10> Launches Windows Mobility Center.

For details about using Windows Mobility
Center, refer to "Using Windows Mobility

Center" on page 19.

<Fn> + <F4> Decreases screen brightness. <Fn> + <F12> Switches between all 3 combinations of

WLAN and Bluetooth on/off. The status is
indicated by the on-screen display.

WLAN and Bluetooth are available on
selected models.

Make sure the Wireless button is “ON”

before using this function hotkey.

<Fn> + <F5> Increases screen brightness. <Fn> + <Scr Lk> Activates or deactivates the scroll lock

function. When activated, the screen
moves one line up or down when you
press the up or down arrow key (!, ").

Scroll Lock does not work in all
programs.

<Fn> + <F6> Activates or deactivates the touchpad. <Fn> + <Prt Sc> Copies a bitmap image of the current

entire screen to your clipboard, which can
be inserted into documents as a
screenshot, or pasted into a graphics
software, such as Microsoft Paint.

<Fn> + <F7> Activates or deactivates the speakers.

Using your Joybook24

Windows keys and lock keys

Using your Joybook 25

Function hotkey Description Function hotkey Description

Windows key

Functionally equivalent to clicking the

Start button on the Windows desktop.

+ R

Activates the Run dialog box.

+ Tab

Press and hold the Windows key, and
then press Tab to switch between
windows.

Num Lk Activates or deactivates the numeric

keypad integrated in the keyboard
(indicated by the light gray shade in
the illustration on the previous page).

+ E

Opens the Computer window for
browsing disks and files.

Caps Lock Capitalizes all text entered.

+ M

Minimizes all windows.

Application key

Provides the same function as the
right touchpad button, bringing up a
contextual pop-up menu.

Shift + + M

Cancels minimization of all windows.

Using your Joybook26

Using built-in wireless connectivity (available on selected
models)

With the built-in wireless connectivity of your Joybook, you can
access other wireless network enabled devices (such as Access
Point network stations, Notebook computers, Personal Digital
Assistants, or digital projectors) wirelessly without the
constraints of network cables.

To connect with a Local Area Network (LAN) at home or in the
office, you need the details of an access point, which serves as an
air station to make transmission possible. Outdoors in places
such as in coffee shops or library, you can inquire the service
personnel about an account.

• Wireless LAN (WLAN) is available on selected models.

• WLAN connectivity has limited range, depending upon the
equipment being used, the chosen frequency band, radio­wave interference, and the physical landscape (including
building structure). Circumstances will vary depending upon
your particular situation.

Connecting to a wireless network:

1. Make sure you are located within the wireless network service

area.

2. Press the Wireless button on your Joybook to enable
the WLAN.

3. When WLAN is turned on, you will see the following on­screen display.

4. Click on the WLAN icon in the notification area located
at the lower right corner of the desktop to display a pop-up

menu.

5. From the pop-up menu, click Connect to a network.

Or

Using your Joybook 27

6. Click Wireless in the Show list. A list of available wireless
networks will be displayed.

7. Choose a network and then click Connect. If security
authentication is not required by the network you are using,
there will be a successful message showing that you have
connected to the network.

• To connect to some networks that require security

authentication, you may have to undergo another
authorization process and enter username and password. For
details, please consult your network administrator.

• For more information, refer to Help and Support in Windows

Vista.

• For data security, it is strongly recommended to connect to

security-enabled wireless networks whenever possible.

• When travelling by air, please be sure to turn off wireless

networking to avoid any possible risks to flight safety.

There are other ways for the Joybook to connect with a network.
See "LAN (Local Area Network) port (RJ-45 connector)" on page

12 and "Modem port (RJ-11 connector)" on page 13.

Using your Joybook28

Using Bluetooth (available on selected models)

The Bluetooth function allows you to get connected to various
devices and services that support Bluetooth transmission. You
can connect wirelessly without the need for data cables when
printing documents, synchronizing your Personal Information
Management (PIM) data with your Personal Digital Assistant
(PDA) or another Personal Computer (PC), mobile phone or
even sharing a network connection.

Bluetooth is available on selected models.

Connecting to a Bluetooth device

1. Make sure the Wireless button on your Joybook is
"ON".

• If the Wireless button is "ON", the indicator may light up in

blue, amber, or purple, depending on the on/off status of
Bluetooth and WLAN. Refer to "Wireless button" on page 10
for details.

• If the Wireless button is “OFF”, the indicator goes off. And you

will not be able to use the <Fn> + <F12> hotkey combination to
switch Bluetooth/WLAN on and off.

2. Press the <Fn> + <F12> hotkey combination a few times
until Bluetooth is "ON".

3. Turn on the power of your Bluetooth device and activate its
Bluetooth function. You also need to make your Bluetooth
device "Discoverable".

• For details about how to activate the device's Bluetooth

function, please refer to its documentation.

• The maximum effective range of connection between your
Joybook and the Bluetooth device is 10 meters.

4. Right-click on the Bluetooth icon in the notification area

located at the lower right corner of the desktop, and then
click Add a Bluetooth Device to launch the wizard.

Or

Using your Joybook 29

5. If your Bluetooth device is already turned on and
discoverable, place a check mark in the My device is set up
and ready to be found checkbox, and then click Next.

6. Please wait while Windows is searching for available
Bluetooth devices.

Using your Joybook30

7. Select the Bluetooth device that you want to add, and then
click Next.

8. Refer to the documentation that came with your Bluetooth
device to determine if there is a pre-defined passkey. If not,
you can select Choose a passkey for me.

Using your Joybook 31

9. Windows will generate a passkey. When you are prompted to
enter a passkey on your Bluetooth device, follow the on­screen instructions to enter the passkey.

10.The Bluetooth device is now connected to your Joybook.
Click Finish to complete.

Using your Joybook32

Sending a file to a Bluetooth device

If your Bluetooth device is capable of sending and receiving
data, such as a mobile handset, you can use the Bluetooth
connectivity to transfer data wirelessly between your Bluetooth
device and Joybook.

1. After your Joybook is connected to a Bluetooth device, right­click the Bluetooth icon in the notification area to
display the pop-up box, and then select Send a File.

2. Click Browse to select the location to which you want to send
the file, and then click Next to continue.

Using your Joybook 33

3. The file will be sent to the location you specified. 4. Click Finish to complete.

The example shown above is specifically for connecting to a
mobile handset. To connect to other types of Bluetooth devices,
refer to the online Help for details.

Using your Joybook34

Using the built-in webcam (QEye)

Your Joybook comes with a built-in 2.0 megapixel webcam on
the inside top of the lid, above the screen. With the webcam, you
can capture still images, record videos, and chat online.

Using WebCam Companion 2

'WebCam Companion 2' features four modules below that helps
you get the most out of your webcam.

• Capture: allows you to capture still images and record videos
from the webcam.

• Monitor: detects any movement that is visible to the webcam
and records it automatically.

• Edit: allows you to browse and edit previously captured images
or recorded videos.

• Chat: gives you quick access to a variety of instant messaging
programs that support video chat.

Main screen

The Main screen in any module contains the following icons
and menus.

Icon Name Description

Home Returns to the Home

screen to select other
modules.

Shows the current
module. To switch to
another module, click
the arrow to display a
drop-down menu.

E-mail Attaches the selected

files to an e-mail.

Slide Show Runs a slide show of

the selected images.

Print Prints the selected

images.

Using your Joybook 35

Capturing still images or recording videos

1. Launch 'WebCam Companion 2' by clicking Start, All
Programs, the ArcSoft WebCam Companion 2 folder, and
then click Web C a m C o mpan i o n 2.

2. Click to select the Capture module from the Home screen.

3. On the Capture preview screen, you can do the following
tasks.

• Capture: captures still images from the webcam.

• Burst: captures multiple images in quick succession.
The number of images to be captured in each burst can
be defined in Settings.

• Record Video: begins capturing video from your
webcam.

By default, image and video files are saved in the We bC a m
Media folder under Documents.

• The snapshot resolution is set to 640 x 480 by default. To
change the setting, click Settings.

• You can preview the captured images in the thumbnails area.

• For more information, refer to Help topics in WebCam
Companion 2, by clicking the Help menu and selecting
Application Help, or pressing the <F1> key.

The background affects picture clarity and light level, and the
resultant image quality.

Settings Adjusts the capture

settings, such as file
format, resolution,
audio devices, video
devices, etc.

WebCam
Settings

Views and modifies
your webcam’s
settings and
properties.

Full Screen Displays the current

video or live preview
in full screen. To exit,
press the <Esc> key
or click the Close
button.

Disconnect Disconnects the

webcam.

Connect Connects the

webcam.

Using your Joybook36

Monitoring

The Monitor module detects any movement that is visible to the
webcam and records it automatically. An e-mail or text message
alert will be sent at the same time. You can even have the
snapshots uploaded to an FTP site automatically.

1. Launch 'WebCam Companion 2'.

2. Click to select the Monitor module from the Home screen.

3. On the Monitor screen, click Monitor Settings to view and
modify your settings first.

4. When you are finished with the settings, click Start Monitor
to begin monitoring. When movement is detected, recording
begins automatically.

5. Click Stop Monitor when you want to stop monitoring.

6. Click Record Video under the Capture tab.
By default, video files are saved in the We bCam Media folder
under Documents.

The recorded video logs will be stored in Log Albums.

Video chat

To chat online, click to select the Chat module from the Home
screen, and then install a free instant messaging program
provided. Follow the on-screen instructions to complete the
installation.

Using Magic-i Visual Effects

'Magic-i Visual Effects' automatically launches with the
"Capture" and "Chat" modules of 'WebCam Companion 2'. You
can use 'WebCam Companion 2' with 'Magic-i Visual Effects' to
enhance the capture and video chat experience. Use a rich set of
effect templates to make images and video chat fun and
entertaining.

Main features

• Face Tracking : This feature can detect and place focus on
the face, which effectively recognize and track the human face

as it moves around the screen. To activate this feature, click the
Face Tracking checkbox.

• PTZ : This feature provides Pan and Zoom functions.

• Effect : This feature provides entertaining video effects.
Click the arrow next to each effect category to view all effects,

and then click on the one you want to apply.

• Frame : This feature adds a picture frame to the face on
the screen. Click the arrow next to each frame category to view

all frames, and then highlight the one you want to apply.

• Theme : This feature highlights the theme you want to
apply. When your face moves, the program will automatically

detect and resize the border to fit your face.

• Enhance : This feature makes your video look brighter.

• Auto Enhance: automatically adjusts image quality.

• Default: resumes Brightness and Contrast values to the
default settings.

• Avatar : This feature allows you to select an avatar. The
avatar follows every movement you make while you chat

online.

Using your Joybook 37

Adjusting resolution

When the CPU performance is low, the message below may
appear on the screen.

To make 'Magic-i Visual Effects' run correctly, please change the
default resolution "640 x 480 (VGA)" to a lower one. You can
select "320 x 240 (QVGA)", "176 x 144 (QCIF)", or "160 x 120
(SQVGA)".

Using QShot

QShot is a stand-alone Windows application bundled in your
Joybook. By pressing the QShot button , you can capture a

screen in single still image/serial images, or record a video of
your screen.

QShot implements screen capturing by three ways listed below.
With the QShot button on your Joybook, you can:

• Capture a single still image, a series of still images, or a video
stream from your target window or region, if there is not any
pre-defined application launched. Image files are saved in the
JPEG file format, and video files are saved in the WMV file

format. Files are saved to a QShot folder on the desktop by
default. For details, refer to "Using the main features of QShot"

on page 37 and "Capturing desktop images" on page 39.

• Capture a single still image from the built-in camera (QEye), if
the pre-defined application, WebCam Companion, is installed
and activated. QShot will change the settings of 'WebCam
Companion' to direct the captured files to a default QShot
folder on the desktop. You can still see the captured files on the
browser of 'WebCam Companion' after capturing. For details,
refer to "Using QShot in WebCam Companion" on page 39.

• Capture a single still image if the pre-defined application,
CyberLink PowerDVD, is installed and activated. QShot will
change the settings of PowerDVD to direct the captured files to
a default QShot folder on the desktop. For details, refer to

"Using QShot in CyberLink PowerDVD" on page 39.

If you prefer not to store captured files to the default QShot
folder on the desktop, you can create a new folder to store
them. For details, refer to "Capture to:" on page 38.

Using the main features of QShot

Right-click the icon in the notification area, and then a
QShot menu will pop up. You can adjust the settings in the

menu before pressing the QShot button .

• Snapshot: allows you to capture screen images.

• Camcorder: allows you to record desktop activities to a
Windows Media Audio/Video (WMV) file.

• Zoom In/Out: QShot allows zoom in and zoom out
features in recording video. Press the <!> key to zoom
in the camera and press the <"> key to zoom out the
camera.

Using your Joybook38

• Stop Recording: Press the QShot button again or
press the <ESC> key to stop recording.

• Tar g e t O n :

• Desktop: captures the entire desktop.

• Window: selects a window, such as a browser window
or dialog box that you want to capture.

• Region: The mouse cursor changes to a crosshair
pointer when the QShot button is pressed. This

allows you to outline the region/area of the window to
be captured.

• Free Region: The mouse cursor changes to a crosshair
pointer when the QShot button is pressed. This

allows you to outline the region/area of the window to
be captured. The rectangle can be moved along with
the cursor during recording.

The "Free Region" option is only available in the Camcorder
mode.

• Capture to:

• Clipboard: sends the capture to the clipboard for
pasting in a graphics software.

• File: saves the capture as a file.

• Set Folder: opens a folder selection dialog box to
choose where you want to store the captured files.

• Browse Folder: opens a file explorer to browse the saved
files.

• Quality:

• High: saves your captured image/video files in high
quality.

• Medium: saves your captured image/video files in
medium quality.

• Low: saves your captured image/video files in low
quality.

A higher quality setting increases the file size.

• Capture Mode:

• One Shot: captures a single screenshot.

• Continuous Shots: captures three continuous shots.

• Sound Input: QShot can enumerate all available audio capture
devices on your system and list them on this menu. You can
choose which device you want to get the audio from.

If no audio device is available, the recorded video contains no
sound.

• Auto Foreground: When "Auto Foreground" is enable, QShot
will bring the selected window to the top before capturing
image or video.

"Auto Foreground" only works when "Target On" is set to
"Window".

• Include Cursor: includes the current cursor on the captured
image or video.

• Appearance: QShot displays several animations for hint when
the action is activated. You can turn them on/off from the
options below.

• Tray Icon: plays an animation icon in the notification
area.

• Target Fr a m e : plays an animation around the target.

• Shutter Effect: plays an animation on the bottom right
corner of the screen.

Using your Joybook 39

• Shutter Sound: plays a shutter sound once you activate
the capturing.

Capturing desktop images

1. Place your cursor on the desktop.

2. Press the QShot button.

3. The captured image file will be saved to the QShot folder.

Captured image files are saved in the JPEG file format.

Using QShot in WebCam Companion

1. Launch 'WebCam Companion'.

2. Make sure 'WebCam Companion' is the active window.

3. Press the QShot button.

4. The captured image file will be saved to the QShot folder.
Captured image files are saved in the file format specified in
'WebCam Companion'. To change the file format, follow the
steps below:

a. In 'WebCam Companion', click Settings under the

Preferences menu. A Capture Settings screen will
appear.

b. Under Image format, select the file format you want to

use from the drop-down menu.

c. Click OK.

Captured image files can be saved in the BMP or JPEG file
formats depending on your settings.

Using QShot in CyberLink PowerDVD

1. Load a DVD/VCD movie into your optical drive and launch
'CyberLink PowerDVD' to play the movie.

2. Make sure 'CyberLink PowerDVD' is the active window.

3. Press the QShot button.

4. The captured image file will be saved to the QShot folder.

• Captured image files are saved in the BMP file format.

• The size of the captured image depends on the window size.

• QShot does not support screen overlay capture capability.

Using your Joybook40

Using BenQ Surround

BenQ Surround is a quick access button on your Joybook
that allows you to turn on or turn off SRS TruSurround XT in
your Sound Manager with one touch.

To adjust the advanced settings, double-click the icon in the
notification area of your desktop, click the Speakers tab, and
then click the SRS tab.

Using BIOS setup 41

Using BIOS setup

BIOS (Basic Input/Output System) is a layer of software, called
firmware, that translates instructions from other layers of
software into instructions that the Joybook hardware can
understand. The BIOS settings are needed by the Joybook to
identify the types of installed devices and establish special
features.

BIOS settings are specific to your Joybook hardware. Do NOT
change existing BIOS settings unless you are sure they need to
be changed, and are aware of the consequences. Any incorrect
BIOS settings may degrade the performance, operation and
functionality of your Joybook.

For latest BIOS updates, visit http://Support.BenQ.com.

When and how to use BIOS
setup

You need to use BIOS setup when:

• You see an error message on the screen requesting you to run

BIOS setup.

• You want to restore the factory default settings.

• You want to modify some specific settings according to the

hardware.

• You want to modify some specific settings to optimize system

performance.

• The BIOS setup screen shown in this chapter is for your

reference only. The actual items or settings on your Joybook
may differ.

• The BIOS setup program may have been updated after the
publication of this manual.

• The settings you select in your operating system might
override similar settings in BIOS setup.

To run BIOS setup, press the <F2> key immediately when the
BenQ logo appears on the screen during system startup. The
logo shows up on the screen for only a few seconds, so you must
press the <F2> key at the time. The BIOS setup main screen will
appear as follows.

Using BIOS setup42

The BIOS setup screen can be divided into four areas:

• On the top line is the menu bar containing the titles of
available menus. Each menu title contains a specific menu.

• The center left column of the menu contains information
regarding the current settings of the system. If you open a pull­down menu and select an item that provides multiple options,
the left column will display a submenu where you can make
further selections.

• The right column of the menu contains Help information
about the current menu selected. When a menu item is
highlighted, more detailed information is given.

• The bottom lines of the menu provide keyboard instructions
for moving around and making selections.

Navigating the BIOS setup
screen

Keyboard information can be found at the bottom of the screen.
A brief description of keyboard usage is listed below:

Main menu

The Main menu contains the basic configuration settings of the
system and shows some system information, such as the BIOS
version, CPU type and speed, and the system memory, etc.

• System Time: allows you to set the time of the system. Type in
the value and then press <Enter>, <Tab> or <Shift> + <Tab>
to change the next value.

• System Date: allows you to set the date of the system. Type in
the value and then press <Enter>, <Tab> or <Shift> + <Tab>
to change the next value.

• Advanced: contains the I/O (Input/Output) configuration
settings of the system for advanced users. There are 2 items
included as follows.

a. Quiet Boot: This item controls the display of BenQ

logo during system boot.

• When enabled, BenQ logo will be displayed during
system boot.

Key Function

Left and right
arrow keys (, $)

Selects a menu title.

Up and down
arrow keys (!, ")

Selects an item or option.

Enter • Displays the sub-menu when an

item with the arrow !sign is
selected.

• Opens or closes the option
window when an item is selected.

Tab Jumps from one item to another.

Esc • Exits BIOS setup.

• Returns to the previous menu if
in a sub-menu.

• Closes the options window if one
is open.

Using BIOS setup 43

• When disabled, diagnostic texts will be displayed
during system boot.

b. Legacy USB Support: This item allows the support of

legacy USB devices during system boot and under
DOS.

c. CPU Power Saving: This item determines if the CPU

supports enhanced C-state, which determines the
power management of CPU.

If you are not familiar with the items in Advanced menu, you are
advised to keep the default.

Security menu

The Security menu contains the security settings, which
safeguard your system against unauthorized use.

Do NOT set the BIOS security password without having
memorized it or written it down and stored it with your Joybook
warranty documentation. Should you happen to forget or mislay
the password once set, you will be greatly inconvenienced in
gaining subsequent access to your Joybook.

• Set Supervisor Password: This set of password controls access
to the whole BIOS setup menu. It must be set before User
Password can be set. When typing the password, first make
sure Num Lock is off, and then type your password in the
entry fields and press <Enter>. Confirm your password by
typing it again and pressing <Enter>.

• Set User Password: This set of password controls access to part
of the BIOS setup menu.

If Set Supervisor Password and Set User Password are both set,
you can enter either one of them during the password prompt.
To have full privileges in BIOS setup, enter Supervisor
Password.

Boot menu

The Boot menu contains the boot configuration settings of the
system. A list of devices will be displayed under Boot Sequence.

• Use <!> or <"> to select a device, and then press <F6> to
move it up or <F5> to move it down.

• To select a boot device manually, press the <F9> key when the
BenQ logo appears on the screen during system startup. The
Boot Menu will appear. Use the up and down arrow keys (!,
") to select a boot device, and then press <Enter> to confirm.

Exit menu

The Exit menu displays ways of exiting BIOS setup. After
finished with your settings, you must save and exit so that the
new settings can take effect.

• Exit Saving Changes: saves the changes you have made and
exits BIOS setup. After finishing with your settings, you must
save and exit so that the new settings can take effect.

• Exit Discarding Changes: exits BIOS setup without saving the
changes you have made.

• Load Setup Defaults: loads factory default values for all the
items.

• Discard Changes: cancels all changes since last save, without
exiting the BIOS setup utility.

• Save Changes: saves changes without exiting the BIOS setup
utility.

It is recommended that you go into BIOS to load setup defaults,
whenever you have installed new hardware components.

Using BIOS setup44

Boot from LAN

During system startup, pressing <F12> will activate Boot from
LAN feature, enabling your Joybook to boot from an OS image
via the network.

Recovering your system using QDataTrove 45

Recovering your system using QDataTrove

Introduction to QDataTrove

Your Joybook may come pre-installed with QDataTrove
depending on your purchased model. QDataTrove is an
application that allows you to back up your system, restore your
system, or burn system image and bundled applications/drivers
into discs. In QDataTrove, the following three functional
modules are available:

• Back up: This function allows you to back up your system drive
into a single image file, back up your system drive into discs, or
manually create a restore point. For details, refer to "Backing

up your system" on page 46.

• Restore: This function helps you recover your system with
factory default system image or your own backup system
image, when the system is abnormal or damaged. It also allows
you to restore your system from a restore point, or reinstall
bundled applications and drivers. For details, refer to

"Restoring your system" on page 47.

• Create Discs: This function allows you to create recovery discs
from factory default system image or your own backup system
image. It also allows you to back up all bundled applications
and drivers into a disc. For details, refer to "Creating recovery

discs or Application and Driver DVD" on page 48.

• QDataTrove is not intended for backing up personal files, so it
cannot help you recover a personal file that has been
damaged or deleted. You should regularly back up your
personal files and important data using a backup program.

• System recovery is a data destructive process. It is strongly
recommended to back up all important data and applications
prior to performing the operation.

• Make sure your system is connected to AC Power before using
QDataTrove.

How to launch QDataTrove

You can launch QDataTrove either from Windows
Preinstallation Environment (Windows PE) or Windows Vista.

Launching QDataTrove from Windows PE only allows you to
access partial functions of QDataTrove. To utilize the full
functionality of QDataTrove, launch this application from
Windows Vista instead.

Launching QDataTrove from Windows PE:

1. Start your Joybook.

2. During system startup, press the <Alt> + <F10> keys when

you see "Press Alt + F10 to enter QDataTrove 3..." on the
upper left part of the screen.

3. After launching QDataTrove, click the Backup or Restore tabs

to perform the desired operation.

Launching QDataTrove from Windows Vista:

1. Start your Joybook and boot into Windows Vista.

2. Click Start, All Programs, and then find the BenQ and

QDataTrove folders. In the QDataTrove folder, click
QDataTrove to launch the application.

A "User Account Control" window may pop up asking whether
you want to run QDataTrove, you need to click "Allow" in order
to proceed.

Recovering your system using QDataTrove46

3. After launching QDataTrove, click the Back up, Restore, or
Create Disc tabs to perform the desired operation.

Using QDataTrove in
Windows Vista

Backing up your system

• Make sure your system is connected to AC Power before

performing the operation.

• A backup file will occupy a large amount of disk space, so

make sure there is sufficient free space first. The amount of
required space depends on the amount of used space on the
C: drive.

Backing up your system into a single file

QDataTrove allows you to back up your system drive (C: drive)
into a single image file, by saving it as a Windows Imaging
Format (WIM) file. It makes an exact copy of your entire system
drive (C: drive), including the operating system, installed
software programs, registry settings, etc. To perform the
operation, follow the steps below:

• By default, backup files will be placed under "D:\BenQ

User\System Drive", so make sure your D: drive has sufficient
free space.

1. In QDataTrove, click the Back up tab.

2. Click the button to select System Drive Backup ­Backup to File.

3. A Save As window pops up. Use the default file name or
specify a preferred file name, and then click Save to create a
system backup file.

4. A confirmation message appears. To proceed with the
operation, click Ye s .

5. Follow the remaining on-screen instructions to complete the
operation.

Backing up your system into a disc

QDataTrove allows you to back up your system drive (C: drive)
into CD/DVD discs. It makes an exact copy of your entire
system drive (C: drive), including the operating system, installed
software programs, registry settings, etc. To perform the
operation, follow the steps below:

1. In QDataTrove, click the Back up tab.

2. Click the button to select System Drive Backup ­Backup to Disc.

3. A confirmation message appears. Click Ye s to restart your
Joybook, and it will enter Windows PE automatically to make
a system backup image.

4. After backup finishes, the system will boot into Windows
Vista automatically. A Create User Recovery CD/DVD
window appears on the screen.

a. Select a disc type from the Disc Category drop-down

menu.

b. Click OK to proceed.

• The disc types (CD/DVD) and ability (reading/recording) of the

optical drive may vary depending on your purchased model.

• The required number of discs may vary depending on the size

of your system image.

5. Follow the remaining on-screen instructions to complete the
operation.

Recovering your system using QDataTrove 47

Creating a restore point

Restore Points are the earlier states of your Joybook's system
drive created by System Protection featured in Windows Vista
System Restore. By default, restore points are created at specific
intervals and before significant system events, such as before
installing a new software.

Should your system become unstable or encounter unexpected
loss of data, you can then try to restore your system drive to its
previous state from a list of restore points.

For more information about System Protection, refer to Help
and Support in Windows Vista.

QDataTrove allows you to access Backup and Restore Center in
Windows Vista, and manually create a restore point whenever
needed. To perform the operation, follow the steps below:

1. In QDataTrove, click the Back up tab.

2. Click the button to select Create a Restore Point.

3. To create a restore point manually, click the
button and follow the remaining on-screen instructions to
add a new restore point.

Restoring your system

The Restore feature helps to bring your Joybook back to its
factory default settings or to an earlier state. In order to restore,
you need to back up your system drive, or create a restore point
first.

Should your system become unstable or damaged, try to recover
your system with the restore solutions provided in this
functional module.

Restoring your system to factory default settings

QDataTrove allows you to restore your system drive (C: drive) to
the factory default configuration.

1. In QDataTrove, click the Restore tab.

2. Click the button to select Full System Restore - Factory
default settings.

3. A dialog box asking whether you wish to adjust the size of
disk partition appears.

• If you select "Yes", all programs you installed or data you

saved on both the C: drive and the D: drive will be erased.

• If you select "No", all programs you installed or data you saved

on the C: drive will be erased. However, data on the D: drive
will not be affected.

4. Follow the remaining on-screen instructions to complete the
operation.

Restoring your system to your own backup
system image

QDataTrove allows you to restore your system drive (C: drive) to
a previous state with your own backup system image.

To perform this operation, a backup system image file is
required. For details about making your own backup system
image, refer to "Backing up your system into a single file" on

page 46 or "Backing up your system into a disc" on page 46.

1. In QDataTrove, click the Restore tab.

2. Click the button to select Full System Restore - Backup
Image.

3. A Open dialog box appears. Browse to select a backup system
image, and then click Open.

Recovering your system using QDataTrove48

4. A confirmation message appears. To proceed with the
operation, click Ye s .

5. Follow the remaining on-screen instructions to complete the
operation.

Restoring your system from a restore point

QDataTrove allows you to restore your system drive (C: drive) to
previous states by restoring from a list of restore points (if
available).

To perform this operation, a restore point is required. For details
about manually creating a restore point, refer to "Creating a

restore point" on page 47.

1. Click the button to select Restore from a Restore Point.

2. A System Restore wizard then appears on the screen. Follow
the step-by-step on-screen instructions to complete system
restore.

For more information about System Restore, refer to Help and
Support in Windows Vista.

Reinstalling bundled applications and drivers

QDataTrove allows you to reinstall the applications and drivers
that are bundled with the Joybook you purchase.

1. Click the button to select Reinstall AP and Driver.

2. You can perform the following tasks on the main screen that
appears.

• To install drivers, click Install Joybook Driver.

• To install applications, click Install Joybook
Application.

• To view information about the applications and drivers
that are bundled with your Joybook, click View
Software List.

3. Follow the remaining on-screen instructions to complete the
operation.

Creating recovery discs or Application
and Driver DVD

To use this function, your Joybook must come with a CD/DVD
burner. If your model does not come with a CD/DVD burner, use
an external DVD burner instead if you wish to create discs.

QDataTrove allows you to create the following important discs
for your system:

• Recovery discs:

• Factory Recovery DVD

• User Recovery CD/DVD

• Application and Driver DVD

If you intend to use discs to restore your system and reinstall the
bundled applications and software programs that came with
your Joybook, insert the recovery discs and the Application and
Drivers DVD created using QDataTrove into the optical drive of
your Joybook, and follow the on-screen instructions.

Creating a Factory Recovery DVD

You can use QDataTrove to create a recovery disc that includes
factory default system image, and a disc that includes
applications and drivers that are bundled with your Joybook.

1. Click the button to select Create Factory Recovery
DVD.

Important:

It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook is ready for use.

Recovering your system using QDataTrove 49

2. Select a disc type from the Disc Category drop-down menu.
Click OK to proceed.

3. Insert a blank disc when prompted to do so, and then click
Ye s .

4. Select your preferred burning speed, and then click OK.

5. The disc burning process starts. A Create Factory Recovery
DVD window appears on the screen and displays the current
status.

Please note that the burning process cannot be interrupted
once started.

6. Continue to create a factory default Application and Driver
DVD. Repeat Step 2 to Step 6 to complete the disc burning
process.

7. After disc burning finishes (the progress bar shows 100%
completion), click the close (cross) button at the top right
corner of the window to proceed.

8. Click Exit and then Ye s to leave the application.

Store the discs in a safe place for future use.

Creating a User Recovery CD/DVD

You can use QDataTrove to create recovery discs that include
your own backup system image file.

1. Click the button to select Create User Recovery CD/
DVD.

2. Select a disc type from the Disc Category drop-down menu,
and then select the source of your system image file in Source
Image. Click OK to proceed.

3. Insert a blank disc when prompted to do so, and then click
Ye s .

4. Select your preferred burning speed, and then click OK.

5. The disc burning process starts. A Create User Recovery CD/
DVD window appears on the screen and displays the current
status.

Please note that the burning process cannot be interrupted
once started.

6. After disc burning finishes (the progress bar shows 100%
completion), click the close (cross) button at the top right
corner of the window to proceed.

7. Click Exit and then Ye s to leave the application.

Store the discs in a safe place for future use.

Creating an Application and Driver DVD

You can use QDataTrove to create a disc that includes
applications and drivers that are bundled with your Joybook.

1. Click the button to select Create Application and
Driver DVD.

2. Select a disc type from the Disc Category drop-down menu.
Click OK to proceed.

3. Insert a blank disc when prompted to do so, and then click
Ye s .

4. Select your preferred burning speed, and then click OK.

5. The disc burning process starts. A Create Application and
Driver DVD window appears on the screen and displays the
current status.

Please note that the burning process cannot be interrupted
once started.

6. After disc burning finishes (the progress bar shows 100%
completion), click the close (cross) button at the top right
corner of the window to proceed.

7. Click Exit and then Ye s to leave the application.

Store the discs in a safe place for future use.

Recovering your system using QDataTrove50

For more information about how to use QDataTrove, refer to the
online help.

Protecting your Joybook from
viruses and other security
threats

Your Joybook may come pre-installed with an anti-virus
software, which can help you avoid unexpected destruction of
your precious data in the Joybook and keeps your privacy
against any unauthorized access from other computers.

The anti-virus software protects your computer against Internet
threats, such as viruses, Spyware, hackers, and spam. In
addition, you can secure your personal information, block
unwanted web sites, and check e-mail for viruses.

However, we would still recommend that you back up your data
regularly on CDs, DVDs, or other external storage device, since
the anti-virus software may not be able to intercept all existing
and new viruses, which may lead to destruction of all or some of
your data in the Joybook.

For more information about how to use the anti-virus software
installed, refer to the online help that comes with the software.

Furthermore, it is also recommended to set Windows to
automatically install important updates for your Joybook.
Important updates can bring you significant benefits, such as
improved security and reliability.

For more information about how to use Windows Update, refer
to Help and Support in Windows Vista.

Connecting to external display devices 51

Connecting to external display devices

Connecting to a VGA display device

You can output your Joybook's video signal to an external display device, such as a projector or monitor. Once the VGA cable is
connected properly, simultaneous display will be available on your Joybook and the external display device automatically.

Pressing the <Fn> + <F3> hotkey combination allows you to switch between the Joybook's own screen and the external display
device, or use simultaneous display.

Projector

Monitor

Connecting to external display devices52

S-Video output

The S-Video Out socket on your Joybook allows you to output display signals to S-Video capable devices, such as a television set or
VCR for viewing or recording.

When you output display signals on your Joybook to an S-Video capable device, such as a TV set, the resolution on your Joybook will
be adjusted automatically. To restore the resolution to 1280 x 800 after disconnecting the S-Video cable, press the <Fn> + <F3> hotkey
combination again.

The S-Video Out socket on your Joybook supports video signals only. For the audio function, you will need a separate audio cable.

1. Plug one end of the audio cable to your Joybook earphone output socket.

2. Plug the other end to the audio input socket of the external device.

To select an appropriate audio stream, refer to "Earphone/SPDIF audio output socket" on page 10.

TV

VCR

Connecting to external display devices 53

Adjusting video standards manually

The graphics card determines the signal format from the
Regional and Language Options selections in Control Panel,
Clock, Language, and Region. However, when you travel to
another country/region, you might need to re-adjust TV format
selections manually. To do so, follow the steps below.

1. Right-click on the desktop, and then select Graphics
Properties.

2. Click Display Settings, and then select the Television tab.

Connecting to external display devices54

3. Select the appropriate standard from the drop-down list next
to Video Standard.

The required settings of Video Standard may vary by country/
region. For details about which standard is used in your
country/region, check with your local authorities.

Installing additional memory 55

Installing additional memory

You can replace the existing memory module with a higher­capacity one. Before you upgrade or replace memory, please
check on the BenQ web site to determine the module which can
be used, or contact BenQ distributor or customer service center.
It is recommended that you take your Joybook to the BenQ
distributor or customer service center for the upgrade or
memory replacement.

For details about the limit of maximum memory, refer to the
product information from http://BenQ.com. Click Products,
Computing, Joybook, and then select your purchased model.
Click Specifications to find out the limit of maximum memory.

To find out the types of BenQ certified memory modules for
your Joybook, try the steps below:

1. Connect to BenQ Online Service and Support
(http://Support.BenQ.com).

2. Select your country/region.

3. Try to check Product Support or Technical Support
information to find out the types of BenQ certified memory
modules.

Or, check Service Center information to contact your local
service center for help.

If you install an uncertified memory module, your system may
not work properly.

1. Shut down your Joybook completely. Disconnect the power
adapter and turn over your Joybook.

2. Slide "Battery retainer A" to the unlock

position.

Memory
cover

Battery

Battery retainer A

Installing additional memory56

3. Slide the battery retainer B to the unlock position (1) and,
while still holding the retainer, pull the battery away from its
compartment (2).

4. The memory cover is secured with 3 screws. Use a
screwdriver to remove these screws.

The screw labels indicate screws' position to help you locate
them easily. Only remove these 3 screws on the memory cover.

5. Open the cover.

• Ground yourself to your Joybook with professional grounding
equipment like an anti-static wristband, or touch the metal
surface on the inside of your Joybook to discharge any static
electricity.

• Handle the memory module by its edge and avoid touching the
contacts.

6. Align the memory module with the slot, and then insert it.

When inserting, pay attention to the direction of the memory
module.

Battery retainer B

Installing additional memory 57

7. Gently push the free edge downwards until the module locks
into place.

If the memory module is not installed properly, your Joybook
may not boot properly.

8. Replace the cover.

9. Use a screwdriver to secure it with the screws.

10.Place the battery on its original position (1) and then slide
the battery retainer A to the to the lock

position (2).

Connect the power adapter. When you start the Joybook, it
will automatically test and configure the new memory.

It is recommended that you go into BIOS to load setup defaults
after installing additional memory. For details, refer to "Using

BIOS setup" on page 41.

Battery
retainer A

FAQ and troubleshooting58

FAQ and troubleshooting

The chapter describes situations that you may encounter during
use of the Joybook, along with basic troubleshooting steps. If
you are not able to resolve the issue, contact a nearest BenQ
service center for assistance immediately.

General

What is Joybook? What are the differences between the Joybook
and traditional notebooks?

BenQ has combined entertainment and stylish design with
traditional notebook's functions into your Joybook. For
example, enhanced 3D processing power for gaming and movie
viewing. With your Joybook, you will be able to enjoy the more
exciting audio and visual experience than ever!

What is a Wireless LAN (WLAN)?

A WLAN is a type of Local Area Network (LAN) that uses high
frequency radio waves rather than wires to communicate and
transmit data among nodes. It is a flexible data communication
system implemented as an extension to, or as an alternative for,
a wired LAN within a building or campus.

Battery and power

How long should I charge the battery for the first time?

The length of the charging time may vary. When the amber light
of the battery indicator goes off, it means that the battery is fully
charged.

My Joybook won't start up with the battery inserted. What
should I do?

• Make sure the battery is properly inserted.

• Make sure the battery is fully charged. If this does not work,
consult your BenQ dealer.

What should I do with the battery if I will not use my Joybook
for a long time?

Recharge the battery or discharge it to about 40% full, and then
store it in a dry place at about 15°C to 25°C. Extremely high or
low temperature will shorten the battery life.

FAQ and troubleshooting 59

The battery indicator on my Joybook suggests that the battery is
fully charged. However, when I check it from the Power
Manager in Windows, the battery level is only about 95%-99%.
Why?

It is the result of the battery protection design of your Joybook.
When the battery indicator on your Joybook goes off, it means
that the battery has reached a saturated voltage: 95%~99%. At
this moment, the voltage difference detected by your Joybook is
very small, so it will reduce the charging current to prevent
overcharging the battery with excess current or voltage, which
will damage the battery. Moreover, in order to protect the
battery from exposing to high voltage and current for a long
time during charging, the battery has been equipped with a
protection circuit that will charge the battery at low current in
the final phase.

How come my notebook is not fully charged even after a full
night charge?

Make sure the Joybook is receiving power. Is the power cord
plugged in correctly? If the battery is installed in the Joybook
and it is properly connected to an AC outlet, check if the battery
meter icon is showing a charge sign. If this does not fix the
problem, then the battery, the power source in your Joybook, or
the AC power cord may be defective. Consult your BenQ dealer
for help and maintenance.

What should I do if the battery gets hot in my Joybook?

Take the battery out and let it cool down for a while. If the
problem persists when the battery is inserted again into your
Joybook later, the battery could be defective and it may need to

be replaced. Consult your BenQ dealer for help and
maintenance.

I have pressed the Power button, but my Joybook cannot start
up.

Check the Power button indicator.

• If it is not lit up, your Joybook is not being supplied by power,
either from an external power source via the power adapter or
from the battery pack. Make sure you have connected the
power adapter correctly to the power socket of your Joybook
and a working electrical outlet, so the battery can start
charging.

• If the Power button indicator lights up in amber, the
Joybook is being supplied normally with power,
meaning that the problem lies elsewhere.

• If you have added any hardware, such as a memory
module, check if it has been installed correctly.

• It is possible that certain operating system files are
damaged or missing. If so, you may need to back up all
your data first, and then recover your system. Refer to

"Recovering your system using QDataTrove" on page
45 for details.

Why does the battery on my Joybook seem to last shorter and
shorter?

It is normal for Lithium-ion (Li-ion) batteries to decline in
capacity over time.

FAQ and troubleshooting60

Connection

My modem does not connect at 56K speed. Why?

Several factors can affect connection speed, such as line noise,
the number of people connecting/connected to your ISP, and
the age and condition of the telephone lines. A 56K modem does
not guarantee all connections at 56K.

I cannot connect to the Internet with the built-in network
interface on my Joybook. Why?

Check if the network has a fixed MAC address. Contact your
network administrator for further solutions.

When connecting to a local network, the connection is unstable.
Why?

The instructions below will guide you through the
troubleshooting process.

1. Right-click Computer and select Properties, Device Manager.

2. Double-click Network adapters. When the name of the
network adapter of the Joybook appears, double-click on it.

3. The Properties window will pop up. Click the Advanced tab,
and then click the Speed & Duplex item on the left.

4. Select the appropriate mode according to the settings of your
LAN service from the Va lu e drop-down menu on the right,
and then click OK.

If the situation persists, press to disable WLAN to
reduce interference of different network connection modes.

I have a problem setting up wireless network.

Please follow the instructions below to resolve the problem:

• Have you enabled the WLAN function of the Joybook? Please

press to enable WLAN.

• Click the Start button and select Control Panel, Network and
Internet, and Connect to a network. Make sure the connection
status is connected and with appropriate signal strength. If you
do not see the connection status, make sure your wireless
device is set up correctly so your Joybook can receive the
signal.

• Make sure your wireless router or access point is broadcasting
the SSID. Refer to your wireless device's documentation for
enabling this broadcasting feature.

System

How should I resolve the "Low on Disk Space" or "Out of Disk
Space" error messages?

Windows uses disk space for operations, such as caching and
virtual memory. The Joybook may not run reliably if the free
space of the hard disk drops under 100MB or 200MB. The
following instructions will help you free up the disk space.

1. Click Start, and then click Computer.

2. Right-click the hard disk icon and then select Properties.

3. Observe how much free space is on the hard disk.

4. To free up the space of your hard disk, click Disk Cleanup

and follow the on-screen instructions to proceed.

FAQ and troubleshooting 61

How do I update the driver?

Please visit BenQ Online Service and Support
(http://Support.BenQ.com) to search for driver updates.

My system is running very slow. How can I improve the
performance?

System resources are the amount of memory and hard disk
space that your Joybook can use, which may degrade over time
and affect the system performance. However, you can still
improve the system performance by using the methods below:

• Close all open programs not being used. Use software
programs that are absolutely necessary. Try running virus
scans and other tools when you are not using your Joybook.
Closing software programs that are not necessary helps your
system performs more efficiently.

• Prevent background software programs from loading. As
software programs load the small icons in the notification area
located in the lower right corner of the desktop, they will be
running in the background and each one consumes valuable
system resources. You can follow the steps below to prevent
application programs from running when Windows launches:

1. Press + R to display the Run dialog box.

2. Type "msconfig" in the Open field. The system configuration

utility will appears.

3. Click the Startup tab, and then uncheck any task that is

unwanted.

4. Click Apply, and then click OK. Restart your Joybook.

• Remove programs from the Startup folder. Removing
programs from the Startup folder also helps prevent programs

from running when Windows starts up. To do so, follow the
steps below:

1. Right-click anywhere in the open area on the desktop and
select New, Folder. Give the folder a name. This folder will be
used later.

2. Right-click the Start button and then select Open. A folder
named Programs will appear in the Start Menu window.

3. Double-click the Programs folder and then the Startup
folder.

4. Right-click any icon in the folder and then select Properties.
The information about the icon will appear.

5. You may decide if the program is necessary to be kept in the
Startup folder. Select unwanted program icons, right-click on
them and select Cut.

6. Close the open windows to return to the desktop.

7. Open the folder created in Step 1.

8. Select the Edit and Paste commands in the folder window.
The icons that were cut from the Startup folder are now
placed in the folder.

9. Restart the Joybook. The programs removed from the
Startup folder will no longer run when Windows starts.
However, you can still run them by double-clicking their
icons in the folder created in Step 1.

• Empty the Recycle Bin. You can free up disk space by clearing

files you no longer need from the Recycle Bin. To do so, right­click the Recycle Bin icon on the desktop and select Empty
Recycle Bin.

• Delete temporary files and directories. This will increase the

disk space of your hard disk, and reduce the time Window
takes to access the hard disk. It will also help solve problems
associated with spooling print job.

1. Close all running programs.

FAQ and troubleshooting62

2. Click the Start button and select All Programs, Accessories,
System Tools, and then Disk Cleanup.

3. Check the types of files you want to delete (temporary files
are safe to delete).

4. Click OK.

• Use the Scan Disk and Defragment functions. The Scan Disk

function checks a hard disk for errors, while the Disk
Defragment function takes all the scattered bits of program
data and groups them back together in the front of the drive.

1. Click Start, and then click Computer.

2. Right-click the hard disk's icon and select Properties.

3. Click the Tools tab and then the Check Now button.

4. Check all checkboxes in the dialog that follows.

5. Click Start.

6. Restart your Joybook. It may take a long time to complete.

To r u n Disk Defragmentation in Windows Vista:

1. Close all running software programs.

2. Right-click the hard disk's icon and select Properties.

3. Click the Tools tab and then the Defragment Now button.

4. Click the Defragment Now button. It may take a long time to
complete.

If Disk Defragmenter start itself over and over, it means that
some hidden background software program is still accessing the
hard disk. Restart your Joybook and try again.

USB devices quit working unexpectedly in Windows Vista.
Why?

This is because USB devices, such as cameras, scanners, or
printers, lose its connection and stop working unexpectedly.
Please follow the steps below to resolve the problem:

1. Click Start, and then right-click Computer.

2. Click Properties.

3. Click Device Manager.

4. Double-click the Universal Serial Bus controllers branch to
expand it.

5. Right-click USB Root Hub, and then click Properties.

6. Click Power Management.

7. Deselect Allow the computer to turn off this device to save
power.

8. Repeat Step 5 to Step 7 for each USB Root hub.

9. Click OK, and then close

Device Manager.

Why does the keyboard and/or palm rest get warm?

Typically, the Joybook tends to be warm slightly. The location of
the hard disk is typically underneath the palm rest and as a
result, the palm rest gets warm. The location of the processor is
typically underneath the keyboard. And since the heat rises, the
keyboard may get warm slightly. Since your Joybook has a
thermally controlled fan, when the CPU and/or internal
temperature of the Joybook reaches a certain temperature level,
the fan is turned ON and stays ON until the temperature drops
to a pre-defined level.

There is no sound coming from the speakers.

Ver i f y t he fo l lo w ing:

• The speakers may have been muted. Check the volume control

(speaker icon) in the notification area located in the lower
right corner of the desktop to see if the volume has been
muted. If so, please restore the volume.

• The speakers may have been turned off. Use the <Fn> + <F7>

hotkey combination to turn them on.

FAQ and troubleshooting 63

• The volume may have been set too low. Use the <Fn> + <F9>
hotkey combination to increase the volume.

• An earphone or external speakers may have been connected to
the audio output socket, turning off the Joybook's built-in
speakers automatically.

When a CD or DVD is inserted into the optical drive, there is no
response.

Verify the following:

• Your Joybook is turned on, and the CD or DVD discs are
properly inserted in the center of the disc tray in the optical
drive.

• The disc tray is closed.

• The CD or DVD is not bent or badly scratched.

• If you hear the noise from the optical drive when the disc plays,
the optical drive might be deformed, and the Joybook needs to
be repaired. If the disc tray does not open after the eject button
is pressed, insert a pointed object (like an opened paper clip)
into the tray ejection hole next to the ejection button to release
the disc tray.

Why is the hard disk capacity displayed by the OS different from
its nominated capacity?

You may have discovered that the capacity of a 10GB hard disk
becomes 9GB when displayed from the OS, and 20GB becomes
19GB, etc. The bigger the capacity, the bigger the difference. It is
because hard disk manufacturers and OS developers calculate

hard disk capacity in different ways. As a result, the nominated
capacity is different from the exact capacity displayed by the OS.

Example of a 40GB hard disk:

Exact capacity of a 40GB hard disk displayed in the OS:

40,000,000,000÷1024÷1024÷1024=37.2529 (GB).

Furthermore, when a hard disk is partitioned, the system will
reserve some space on the drive for system files. Therefore, the
total capacity of a hard disk displayed by the OS will never be the
same as its nominated capacity.

Calculation of hard disk
capacity by hard disk
manufacturers

Calculation of hard disk
capacity by OS
developers

1GB=1,000MB

1MB=1,000KB

1KB=1,000 bytes

1GB=1,024MB

1MB=1,024KB

1KB=1,024 bytes

Calculation by hard disk
manufacturers

Calculation by OS
developers

40GB=40,000MB

=40,000,000KB

=40,000,000,000 bytes

40GB=40,960MB

=41,943,040KB

=42,949,672,960 bytes

FAQ and troubleshooting64

I hear noise when connecting an earphone to the Joybook.

Verify the following:

• Connect the earphone to other devices, such as a radio to see if
you can still hear that noise. If the noise persists, the earphone
may be out of order.

• If you can hear the noise only when inserting, it is the result of
high instantaneous current. It is a normal phenomenon.

How can I reduce the wearing of the screen hinge when I lift up
the lid of my Joybook?

Please open/close the lid gently and slowly with both hands.
Apply force evenly on both hands to reduce hinge wearing and
prevent deformation or breaking of hinge due to uneven force.

What should I do if a program in Windows freezes?

If your system freezes, press the <Ctrl> + <Alt> + <Del> keys
simultaneously, click Start Task Manager. Under Windows Task
Manager, click the Applications tab, and then click on the
application that freezes and click End Task.

Why is my Joybook running so hot? Is it normal?

Yes. Because all the hardware is in such cramped quarters, it
tends to get hot. To prevent overheating, do not obstruct the
vent. For example, do not use the Joybook in bed where a
blanket may inadvertently cover the vent and block the airflow.

Why does my Joybook seem to turn off itself after a certain
period of inactivity?

This is the default setting of the Joybook to conserve battery
power. The Joybook is configured to use the power saving
feature. You can go to Control Panel, Mobile PC, and Power
Options to select your preferred power plan.

Should I drain the battery of my Joybook every time before
charging to retain its capacity?

No. Your Joybook comes with an Lithium-ion (Li-ion) battery
pack. This is one of the newest cell types available. It is also the
lightest battery type currently available on a commercial basis
and can provide more power than other main cell types. There
are no known problems of memory effect with this battery type
and it is the easiest battery type to be maintained.

Display

There is nothing visible on the screen.

Check the Power button indicator.

• If it is not lit up, no power is being supplied to the Joybook.
Connect the power adapter and restart the Joybook.

• If it blinks in amber, the Joybook has entered Sleep mode in
order to conserve power. You can press the Power button to
resume from Sleep mode.

• If it lights up in amber, the Joybook is being supplied normally
with power. There are two possible causes for the problem.

FAQ and troubleshooting 65

• The screen's brightness may have been set too low. Use
the <Fn> + <F4> hotkey combination to increase the
brightness.

• The display may have been switched to use an
connected external display device. Use the <Fn> +
<F3> hotkey combination to switch the display back to
the Joybook or to use simultaneous display.

When I connect the Joybook to an external monitor, the display
is abnormal.

The instructions below will guide you through the
troubleshooting process.

• Use the <Fn> + <F3> function key combination to make
external video signal enabled.

• Refer to the user manual that came with the external monitor
to check the settings.

• Connect the VGA cable to the Joybook and reboot the system.
If there is no display on the external monitor after system
reboot, connect the Joybook to a standard VGA monitor, and
wait until you can see things properly on that VGA monitor.
Then, connect the target display to the Joybook again.

How can I judge if my LCD panel is out of order and what
should I do if this happens?

If your Joybook cannot display images at the default resolution,
please visit the BenQ web site to download and update the latest
Joybook display drivers.

Contact your BenQ dealer if you encounter the following
situations:

• The screen flickers when the system starts up normally.

• Fonts displayed on the screen are unclear and strange codes
appear.

• There is no display when the hard disk is running normally.

• Colors on the screen are strange and turn into white.

• Vertical or horizontal lines appear on the screen.

• When playing a media file using Windows Media Player, the
frame speed is abnormal.

• The sound changes while the screen remains the same when
playing games.

Cleaning and battery maintenance66

Cleaning and battery maintenance

Battery maintenance

1. Fully charge/discharge battery up to 4 cycles before achieving
full capacity of a new battery.

2. Fully discharge and then fully charge the battery every two to
three weeks for battery conditions.

3. Remove from the device and stored in a cool, dry, clean place
if the battery will not be in use for a month or longer and
recharge the battery after a storage period.

4. Do not short-circuit. A short-circuit may cause severe
damage to the battery.

5. Do not drop, hit or otherwise abuse the battery as this may
result in the exposure of the cell contents, which are
corrosive.

6. Do not expose the battery to moisture or rain.

7. Keep battery away from fire or other sources of extreme heat.
Do not incinerate. Exposure of battery to extreme heat may
result in an explosion.

8. Do not use power adapters other than the one provided with
the Joybook.

9. Do not place the battery within reach of children.

10.Follow the local laws governing the disposal of batteries. As
far as possible, submit used batteries to be recycled.

11.Use of improper batteries, or attempting to disassemble a
battery, may result in explosions. Follow vendor
recommendations in using batteries of the identical or
equivalent type as replacements for worn-out batteries.

Cleaning your Joybook

When cleaning the Joybook, follow the steps below:

1. Turn off the Joybook, disconnect the power adapter, and
remove the battery.

2. Use a damp cloth to wipe the outer surface of the Joybook.
Do not apply liquid or spray cleaners directly on the Joybook.

3. Do not use cleaners containing alcohol or acetone. Instead,
use cleaning fluids specially formulated for LCD screens.

Service and support 67

Service and support

BenQ Joybook Global Online
Service

Welcome to BenQ Joybook Global Online Service
(http://Support.BenQ.com). In order to ensure you an enjoyable
experience with your Joybook, the following supports are
provided so you can get assisted whenever and wherever you
are.

• Support: Here you can select the country/region you are
located in, and visit the specific support web site.

• Knowledge Base: Contains answers to frequently asked
questions about the Joybook as well as additional tips.

• Contact Us: Here you can directly contact BenQ Customer
Service for answers and advice to your questions. You can also
obtain the information about the BenQ service stations in
your country.

Joybook Overseas Regional
Warranty (ORW) online
registration

Register now to get free product news and latest information
about BenQ! To register, follow the steps below:

1. Refer to the illustration below to locate the 13-digit product
serial number on the bottom side of your Joybook and write
it down.

2. Connect to http://service.benq.com/orw/joybook

3. Click Register Now to begin with registration and follow the
instructions on the screen to proceed.

Serial number

Appendix68

Appendix

General safety information

When setting up or operating your Joybook, please pay special
attention to the following:

1. Keep this manual in a safe place for easy reference when
needed.

2. Make sure you follow all instructions and warnings related to
the system.

3. Place your Joybook on a stable, level surface, and ensure that
the ventilation holes are not obstructed.

4. Do not expose your Joybook to rain or excess humidity, and
keep it away from liquids (such as beverages, faucets, and so
on).

5. Do not expose your Joybook to direct sunlight, and keep it
away from sources of heat (such as radiators, space heaters,
stoves, and so on).

6. Do not expose your Joybook to heavy impacts or strong
vibrations. When closing the Joybook, do not use excessive
force.

7. Don't use your Joybook near a gas leak.

8. Do not store your Joybook in environments where the
temperature is below 0°C or above 50°C, nor use your
Joybook in environments where the temperature is below
5°C or above 35°C. Otherwise system performance will be
adversely affected.

9. Do not use your Joybook near water, for example near a
bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.

10.Do not place the Joybook in the vicinity of strong magnetic
fields.

11.Use an appropriate electrical outlet, and make sure no heavy
objects are placed on the power adapter or power cord.

12.The power adapter is a high-voltage component. Do not
attempt to repair it yourself. Should it become damaged,
please contact an authorized BenQ distributor or service
center.

13.Make sure the modem port is used only with a regular analog
phone line. Do not connect a digital phone line to the
modem port, as this will cause damage to the modem.

Safety information about the
battery

Caution: There is a high risk of explosion if the battery is
incorrectly replaced. Replace only with the same or equivalent
type recommended by the battery equipment manufacturer.
Discard used batteries according to battery manufacturer’s
instructions.

Appendix 69

Safety information about the
power adapter

• Use only the power adapter supplied with your Joybook. Use of
another type of power adapter will result in malfunction and/
or danger.

• Do not use the adapter in a high moisture environment. Never
touch the adapter when your hands are wet.

• Allow adequate ventilation around the adapter when using it to
operate the device or charge the battery. Do not cover the
power adapter with paper or other objects that will reduce
cooling. Do not use the power adapter while it is inside a
carrying case.

• Connect the adapter to a proper power source. The voltage
requirements are found on the product case and/or packaging.

• Do not use the adapter if the cord becomes damaged.

• Do not attempt to service the adapter. There are no service
parts inside. Replace the unit if it is damaged or exposed to
excess moisture.

Safety information about the
modem

Caution

Never connect telephone wiring during a lightning storm. There
may be a remote risk of electric shock from lightning.

Disposal of Waste Electrical
and Electronic Equipment by
users in private households in
the European Union.

This symbol on the product or on the packaging
indicates that this can not be disposed of as
household waste. You must dispose of your waste
equipment by handing it over to the applicable take­back scheme for the recycling of electrical and
electronic equipment. For more information about
recycling of this equipment, please contact your city
office, the shop where you purchased the equipment
or your household waste disposal service. The
recycling of materials will help to conserve natural
resources and ensure that it is recycled in a manner
that protects human health and environment.

Appendix70

Declaration of Conformity

For the following equipment:
Type of Equi p ment:

Notebook PC
Brand name or mark:

BenQ
Model designation(s)/Model no(s):

Joybook S33 Series; DHT300

Company name, address, telephone & fax no.

Name: BenQ Europe B.V.

Ekkersrijt 4130, 5692 DC Son Address:

The Netherlands

TEL/Fax: [phone]

is herewith confirmed to comply with the requirements set out
in the Council Directive on the Approximation of the Laws of
the Member States relating Electromagnetic Compatibility (89/
336/EEC) and Low Voltage Directive (73/23/EEC) and R&TTE
Directive (99/05/EEC).

For the evaluation regarding the electromagnetic compatibility,
the following standards were applied:

EN 55022:2006 Class B
EN 61000-3-2:2000
EN 61000-3-3:1995/A1:2001
EN 55024:1998/A1:2001/A2:2003
IEC 60950-1 and/or EN 60950-1:2001+A11:2004, First Edition
EN 301489-1 V1.6.1:2002
EN 301489-17 V1.2.1:2002
ETSI EN 300328 (V1.7.1:2006-10)
ETSI EN 301893 (V1.4.1:2007-07)

Appendix 71

Safety instructions for Poland, Romania, Slovenia, Bulgaria,
Latvia, and Croatia

Polski

1. Należy upewnić się, że zastosowano się do wszystkich

instrukcji i ostrzeżeń dotyczących systemu.

2. Nie należy umieszczać komputera w miejscach

oddziaływania silnych pól magnetycznych.

3. Ostrzeżenie: Nieprawidłowa wymiana baterii może

spowodować jej wybuch. Baterię można wymienić
wyłącznie na baterię tego samego lub zamiennego typu
zalecanego przez producenta urządzenia. Zużyte baterie
należy usuwać zgodnie z instrukcjami producenta.

4. Podłącz zasilacz do prawidłowego źródła zasilania.

Wymagania dotyczące zasilania znajdują się na obudowie
produktu i/lub na opakowaniu.

5. Nie należy używać zasilacza jeśli przewód jest uszkodzony.

6. Nie należy próbować naprawiać urządzenia. Wewnątrz nie

ma części, które można naprawiać. Urz

ądzenie należy
wymienić, jeśli zostanie uszkodzone lub narażone na
oddziaływanie nadmiernej wilgoci.

7. Nigdy nie należy instalować kabli telefonicznych podczas
burzy z wyładowaniami atmosferycznymi.

România

1. Asiguraţi-vă că respectaţi toate instrucţiunile şi
avertismentele privitoare la sistem.

2. Nu plasaţi computerul într-o zonă cu puternice câmpuri
magnetice.

3. Pericol de explozie dacă bateria este incorect înlocuită.
Înlocuiţi numai cu acelaşi tip sau cu un tip echivalent
recomandat de producătorul echipamentului. Aruncaţi
bateriile folosite în conformitate cu instrucţiunile
producătorului.

4. Conectaţi adaptorul la o sursă de tensiune corectă. Cerinţele
privind tensiunea se găsesc pe carcasa produsului şi/sau pe
ambalaj.

5. Nu folosiţi adaptorul dacă se defectează cordonul.

6. Nu încercaţi să depanaţi aparatul. În interior nu există
componente depanabile. Înlocuiţi aparatul dacă acesta se
deteriorează sau este expus la umezeală în exces.

7. Nu instalaţi niciodată cablu telefonic în timpul unei furtuni
cu fulgere.

Appendix72

Slovensko

1. Glede sistema sledite navodilom in opozorilom.

2. Raèunalnika ne postavljajte na mesta z moènim magnetnim
poljem.

3. V primeru nepravilne namestitve akumulatorja obstaja
nevarnost eksplozije. Nadomestite ga le z isto ali ekvivalentno
vrsto, priporoèeno s strani proizvajalca opreme. Rabljen
akumulator odstranite skladno z navodili proizvajalca.

4. Adapter spojite na primeren vir napajanja. Napetostne
zahteve so navedene na ohišju izdelka in/ali njegovi embalaži.

5. V primeru, da je napajalni kabel poškodovan, adapterja ne
uporabljajte.

6. Ne postopajte se popravljanja enote. Znotraj ni nobenih
delov, ki bi jih bilo moè popraviti. Èe je enota poškodovana
ali izpostavljena visoki vlagi, jo nadomestite z novo.

7. Nikoli ne namešèajte telefonske linije med nevihto z
grmenjem.

Български

1. Следвайте всички инструкции и предупреждения
относно системата.

2. Не слагайте компютъра на място със силно магнитно
поле.

3. Опасност от експлозия при погрешна смяна на
батерията. Използвайте само същия или еквивалентен
тип батерия, препоръчан от производителя на
оборудването. Изхвърляйте старите батерии съгласно
инструкциите на производителя.

4. Свържете адаптера към подходящ източник на
захранване. Изискванията към напрежението са
посочени на корпуса на продукта и/или опаковката.

5. Не използвайте адаптера, ако кабелът се повреди.

6. Не се опитвайте да поправяте продукта. В него няма

части, които могат да се поправят. Сменете продукта, ако
се повреди или ако бъде изложен на прекомерна влага.

7. Никога не

инсталирайте телефонни кабели по време на

гръмотевична буря.

Appendix 73

Latviski

1. Sekojiet visām sistēmai atbilstošajām norādēm un
brīdinājumiem.

2. Nenovietojiet datoru tuvu spēcīgiem magnētiskajiem
laukiem.

3. Nepareizi nomainīts akumulators var uzsprāgt. Mainiet
akumulatoru tikai pret tādu pašu vai līdzvērtīgu ražotāja
ieteiktu akumulatoru. Utilizējiet izlietotos akumulatorus
saskaņā ar ražotāja norādēm.

4. Pievienojiet adapteri atbilstošai strāvas padevei. Strāvas
padeves parametrus Jūs varat atrast uz produkta korpusa un/
vai iepakojuma.

5. Nelietojiet adapteri, ja ir bojāts tā vads.

6. Nemēģiniet labot iekārtu pašrocīgi. Detaļu bojājumu
gadījumā vai arī, ja tā bijusi pakļauta mitruma ietekmei,
griezieties autorizētā servisa centrā.

7. Nekad nelietojiet un neveiciet telefona līnijas pieslēgumu
negaisa laik

ā.

Hrvatski

1. Pridržavajte se svih uputa i upozorenja u vezi sa sustavom.

2. Ne postavljajte računalo u područje jakih magnetskih polja.

3. Nepravilna zamjena baterije izazvat će opasnost od
eksplozije. Prilikom zamjene, koristite istu ili ekvivalentnu
vrstu baterije koju je preporučio proizvođač. Rabljene
baterije odložite prema uputama proizvođača.

4. Mrežni prilagodnik priključite na odgovarajući izvor
napajanja. Propisani napon naveden je na kućištu proizvoda
i/ili pakiranju.

5. Ne koristite mrežni prilagodnik kojem je oštećen kabel.

6. Ne pokušavajte servisirati uređaj. U uređaju se ne nalaze
dijelovi koje možete popraviti. Uređaj zamijenite u slučaju
oštećenja ili izloženosti prekomjernoj vlazi.

7. Nikada ne instalirajte ožičenje telefona za vrijeme
grmljavine.

Appendix74

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