Belshaw HI18F Installation Manual

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The #1 Source for Donut and Bakery Equipment www.belshaw.com
OP
ERATOR’S MANUAL
TECHNICAL SUPPLEMENT
Donut Icer
This manual should only be used with the Item Numbers shown above.
USA/Canada 1-800-578-2547
SUPPORT
International (+1) 206-322-5474
Email service@belshaw.com Web www.belshaw.com
Page 2
Econo-Icer HI18/HI24
Operator's Manual
Belshaw Bros., Inc.
814 44TH ST NW, Suite 103
Auburn, WA 98001 USA
Phone: (206) 322-5474 Fax: (206) 322-5425
Email: service@belshaw.com http://www.belshaw.com
Page 3
Page 4
Page 5
BELSHAW FREIGHT DAMAGE POLICY
Belshaw has made every effort to insure that your equipment arrives in excellent condition. For your protection, please inspect your shipment for any signs of damage that may have occurred during transport. Please note any damage that is found during inspection and file a freight claim with the shipping company immediately. Acceptance of damaged equipment may become the responsibility of the acceptor.
IMPORTANT
Keep This Manual For Future
Reference
.
EQUIPMENT RECORD
Please provide the information below when you correspond with us about your machine.
Purchased by ____________________________________________________
Installed by ______________________________________________________
Date of installation __________________ Model number _________________
Serial number ____________________________________________________
042615
MN-1747EN
Belshaw Bros., Inc.
814 44th Street NW, Suite 103
Auburn, WA 98001 USA
Phone: (206) 322-5474 Fax: (206) 322-5425
Email: service@belshaw.com http://www.belshaw.com
Page 6
Contents
PREFACE......................................................................................................................................................................................2
1OPERATION........................................................................................................................................................................4
OPERATION..................................................................................................................................................................................................4
2INSTALLINGHI18/HI24DIGITALTEMPERATURERETROFITKIT.................................................................7
PARTSNEEDED...........................................................................................................................................................................................7
INSTALLATIONINSTRUCTIONS..................................................................................................................................................................7
3CLEANING.........................................................................................................................................................................11
4MAINTENANCE................................................................................................................................................................12
LUBRICATION............................................................................................................................................................................................12
FIGURE1,INSTALLINGNEWCONTROLPANEL....................................................................................................................................................................9
FIGURE2,ELEMENTCONNECTIONSONRELAY....................................................................................................................................................................9
FIGURE3,THERMOCOUPLEROUTING1................................................................................................................................................................................9
FIGURE4,THERMOCOUPLEROUTING2................................................................................................................................................................................9
FIGURE5,INSTALLATIONOFTHERMOCOUPLEBRACKET..................................................................................................................................................9
FIGURE6,INSTALLATIONOFTHERMOCOUPLE....................................................................................................................................................................9
FIGURE7,INSTALLATIONOFTHERMOCOUPLE..................................................................................................................................................................10
FIGURE8,INSTALLATIONOFTHERMOCOUPLE..................................................................................................................................................................10
FIGURE9,CONTROLS..............................................................................................................................................................................................................10
FIGURE10,TEMPERATURECONTROLLER..........................................................................................................................................................................10
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Preface
The HI18/HI24 Econo-Icer is designed for quickly and easily icing donuts and a variety of baking products.
The HI18/HI24 Econo-Icer is meant to be used on a flat, stationary surface, with the operator standing on the handled side. The operator must work safely at all times and follow the instructions and warnings in this manual.
The HI18/HI24 Econo-Icer uses electrical elements to heat frosting in its kettle. The machine is available with the following electrical configurations:
120 volts, 1 phase, 60 hertz
220 volts, 1 phase, 60 hertz
avoid electrocution or other injury.
NEVER USE force to
assemble, disassemble, operate, clean, or maintain the machine.
To prevent unintentional
startup and possible fire, UNPLUG the machine if there is a local power outage. When the power is restored, it is safe to plug the machine in again.
MAKE SURE that all
electrical cords are routed so that no one will trip over them.
The HI18/HI24 Econo-Icer produces less than 70 dB(A) of equivalent continuous A-weighted sound pressure at work stations. This has been determined during a run of the machine with shortening in the kettle, using a Bruel & Kjaer sound level meter, type 2236.
To use the HI18/HI24 Econo-Icer safely, heed the following warnings:
UNPLUG the machine
before attempting any adjustment, repair, disassembly, or cleaning to
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 OM, MN-1747EN
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To avoid electrocution,
MAKE SURE that no electrical cords are frayed or cracked and that they do not pass through any water or icing.
NEVER TOUCH the icing
pan once the machine is on. The pan gets very hot, which may cause serious burns.
DO NOT OVERFILL the
icing pan with icing. If shortening overflows the
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icing pan, it could cause serious burns or could cause someone to slip on the floor and be seriously injured.
MAKE SURE that the
machine and the icing are cool before attempting any adjustment, repair, disassembly, or cleaning. Hot icing can cause serious burns.
BE CAREFUL never to get
icing, water, or other materials on the floor. If anything does get spilled on the floor, mop it up immediately. Materials on the floor can cause people to slip or fall, resulting in serious injury or loss of life.
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1 Operation
Operation
1. FILL Icing Pan with icing approximately 1/2” from the top of the pan.
2. TURN ON Heater.
3. ALLOW icing to heat for 45 minutes to reach desired icing temperature. The Heating Indicator Light will turn off, and the Temperature Controller will display the icing temperature.
NOTE: Periodic stirring of the icing is necessary to ensure constant, even heating of the icing.
4. ROTATE Wire / Frame over icing.
5. SLIDE the rack of donuts into the Rack Holder.
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6. ROTATE the Wire / Frame over the rack of donuts to be iced.
7. FIRMLY GRIP the two (2) handles and rotate the Wire / Frame and rack of donuts to be iced.
8. RETURN the empty donut rack to the original position.
10. LOWER the Icing Pan.
11. ROTATE the empty donut rack over the iced donuts.
9. PUSH DOWN on the Icing Lift Handle to raise the Icing Pan until it reaches desired height.
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12. FIRMLY GRIP the two (2) handles and rotate the Wire / Frame and donut rack to the original position.
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13. ROTATE the Wire / Frame over the icing, remove iced donuts, and repeat steps 1-13.
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2 Installing HI18/HI24 Digital Temperature Retrofit Kit
Parts Needed
1. Heater Control Box Assembly (HI24-1017) + Hardware:
4X .” Bolts
8X .” Washers
2X 6” High Temperature Wire
Sleeves
2. 6X Wire Ties (990-0150)
3. Thermocouple Mounting Bracket (HI24-7008)
4. Heating Element Mounting Hardware:
4X #10 Washers
2X #10 Nuts
Heating Panel (4X Bolts).
Remove wires from Heating
Element.
Remove old Heating Control
Box Front Cover (4X Bolts).
Remove 4X bolts connecting
the old Heating Control Box to Heating Panel.
Remove old Heating Control
Box, including wire for connecting to Heating Elements, and Wire Sleeves.
3. ATTACH Retrofit Heating Control Box:
Remove 5X bolts securing the
Front Cover of the new Heating Control Box Assembly and remove the cover.
Installation Instructions
1. UNPLUG HI Unit from power source.
2. REMOVE existing Heater Control Box:
Remove Icing Pan.
Remove Top Cover from
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Place Wire Sleeves on 12 GA
white wires sticking out of the backside of the new Heater Control Box. (See Figure 1.)
Insert the wires and sleeves
through heating box holes. (See Figure 1.)
Ensure sleeves are located as
shown below. (See Figure 1.)
NOTE: Grommets located in
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the new Heating Control Box pop off easily. Use care
when moving wire through grommets.
Remove Front Cover of the
new Heating Control Box Assembly.
Remove 4X nuts and 4X
washers from long bolts on back of new Heater Control Box.
Install the new Heating
Control Panel onto the Heating Box using corresponding holes and hardware provided in this kit.
Replace Heating Control Box
Front Cover (5X Bolts), making sure not to pinch any wires under the cover. DO
NOT over-tighten Front Cover bolts. Doing so could lead to gasket leakage.
4. Reinstall the Top Cover of Heating Panel (5X Bolts).
Icing Pan. (See Figure 6, 7, and
8.)
9. PLUG in unit and verify all functions work properly.
Rotate Green ON/OFF Switch
(located furthest to the left of the unit) to the ON position. The green light in the switch should illuminate. (See Figure
9.)
Omron Controller (far right)
should power up and display Current Temperature (PV, large number) and Set Point temperature (SV, small number). (See Figure 10.)
To test digital temperature
controller, wrap hand around Thermocouple, and ensure the indicated temperature (PV, displayed in large text) rises.
The Set Point (SV) can be
changed by pushing the D or U arrows. (See Figure 10.)
5. Replace Icing Pan.
6. Route Female Thermocouple wire under the unit. (See Figures 3 and 4.)
Attach shielded thermocouple
wire to Frame using supplied wire ties. (See Figure 4.)
7. Place Thermocouple into indicated alignment hole on Thermocouple Bracket. (See Figure 5.)
8. PLACE Thermocouple Bracket on
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Heat Cycle light should turn
on after approximately 5 seconds.
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Figure 1, Installing New Control Panel
Figure 2, Element Connections on Relay
Figure 4, Thermocouple Routing 2
Figure 5, Installation of Thermocouple
Bracket
Figure 3, Thermocouple Routing 1
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 OM, MN-1747EN
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Figure 6, Installation of Thermocouple
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Figure 7, Installation of Thermocouple
Figure 9, Controls
Figure 8, Installation of Thermocouple
Figure 10, Temperature Controller
TROUBLESHOOTING
Potential Issue
Error or Alarm present on Digital Temperature Control
Thermocouple becomes disconnected, Digital Temperature Control is flashing S.ERR
Device on, indicated temperature not rising Ensure Thermocouple is connected,
What To Do
Ensure Thermocouple is connected and
functioning properly
Cycle power (Green Power Switch, or
unplug unit for 10 seconds, and plug back in)
Reconnect Thermocouple. S.ERR on
temperature controller will disappear after a brief moment.
Cycle power if necessary to clear
controller error/alarm warning
located in the Thermocouple Bracket and connected to the Icing Pan
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Page 16
3 Cleaning
Once a day, clean the HI18/HI24 Econo-Icer as explained below:
1. REMOVE any debris from the work area before disassembling the HI18/HI24 Econo-Icer.
2. UNPLUG and REMOVE Thermocouple and Bracket from Icing Pan.
3. To avoid being burned, WAIT for Icing Pan to cool before removing; REMOVE Icing Pan.
4. UNPLUG AND REMOVE heating panel assembly from unit.
5. CLEAN the HI18/HI24 Econo- Icer with warm water and mild cleaner.
6. LIFT the Tray Holder over to the right side rest position, wash with warm soapy water, rinse, and wipe dry.
7. REMOVE Retainer Knob (HI24­0041, see parts list) that holds the Wire / Frame in place and lift out the Wire / Frame. Place Wire / Frame in automatic dishwasher. Use caution so that the wires do not get damaged.
8. RETURN the Tray Holder to the left side rest position.
For your safety, observe the following warnings throughout the entire cleaning process.
Thoroughly clean and dry
the floor if icing, water, or
other materials are spilled.
Materials spilled on the floor
can cause serious injury or
loss of life.
To avoid the possibility of
shock, unplug the unit
before cleaning.
To avoid damage to the
Wire / Frame, use caution
when removing and
transporting.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 OM, MN-1747EN
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Page 17
4 Maintenance
Lubrication
1. USE several drops of Lubriplate FMO-900-AW gear oil on the Lift Handle Axle, located under the heating panel assembly. LUBRICATE EVERY TWO WEEKS.
2. USE Lubriplate FMO-900-AW gear oil to lubricate the tray Holder and Wire Holder Pivot Pins. LUBRICATE EVERY WEEK.
WARNING
To avoid serious burns or other injury,
always disconnect the machine from the
power source before lubricating.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 OM, MN-1747EN
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12
Page 18
Econo-Icer HI18/HI24
Technical Supplement
Belshaw-Adamatic Bakery Group
TH
814 44
Auburn, WA 98001 USA
Phone: (206) 322-5474  Fax: (206) 322-5425
Email: service@belshaw.com  http://www.belshaw.com
ST NW, Suite 103
Page 19
BELSHAW FREIGHT DAMAGE POLICY
Belshaw has made every effort to insure that your equipment arrives in excellent condition. For your protection, please inspect your shipment for any signs of damage that may have occurred during transport. Please note any damage that is found during inspection and file a freight claim with the shipping company immediately. Acceptance of damaged equipment may become the responsibility of the acceptor.
EQUIPMENT RECORD
IMPORTANT
Keep This Manual For Future Reference.
Please provide the information below when you correspond with us about your machine.
Purchased by ____________________________________________________
Installed by ______________________________________________________
Date of installation __________________ Model number _________________
Serial number ____________________________________________________
042615
MN-1748EN
Belshaw-Adamatic Bakery Group
814 44th Street NW, Suite 103
Auburn, WA 98001 USA
Phone: (206) 322-5474 Fax: (206) 322-5425
Email: service@belshaw.com http://www.belshaw.com
Page 20
Contents
PREFACE......................................................................................................................................................................................2
1MAINTENANCE...................................................................................................................................................................4
WIRETENSIONINGANDREPLACEMENT.................................................................................................................................................4
2PROGRAMMINGTEMPERATURECONTROLLER....................................................................................................6
UNLOCKINGTHECONTROLLER.................................................................................................................................................................6
CHANGINGOPERATORSETPOINTS.........................................................................................................................................................7
CHANGINGOPERATORLEVELPARAMETERS.........................................................................................................................................8
CHANGINGINITIALLEVELPARAMETERS................................................................................................................................................8
CHANGINGADVANCEDLEVELPARAMETERS.........................................................................................................................................9
LOCKINGTHECONTROLLER...................................................................................................................................................................10
SETTINGTHECONTROLLERTODEFAULTSETTINGS.........................................................................................................................10
3TROUBLESHOOTING.....................................................................................................................................................12
TROUBLESHOOTINGSPECIFICS..............................................................................................................................................................13
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Preface
To transport the HI18/HI24 Econo­Icer to the workstation and unpack it,
follow the steps listed below:
1. Use a fork lift or pallet jack to transport the shipping crate to workstation.
2. Break down the shipping crate.
3. Remove all packing materials, including foam, tape, brown paper, plastic, and white protective coating.
The HI18/HI24 Econo-Icer is designed for quickly and easily icing donuts and a variety of baking products.
The HI18/HI24 Econo-Icer is meant to be used on a flat, stationary surface, with the operator standing on the handled side. The operator must work safely at all times and follow the instructions and warnings in this manual.
The HI18/HI24 Econo-Icer uses electrical elements to heat frosting in its kettle. The machine is available with the following electrical configurations:
220 volts, 1 phase, 50 hertz
240 volts, 1 phase, 50 hertz
The HI18/HI24 Econo-Icer produces less than 70 dB(A) of equivalent continuous A-weighted sound pressure at work stations. This has been determined during a run of the machine with shortening in the kettle, using a Bruel & Kjaer sound level meter, type 2236.
To use the HI18/HI24 Econo-Icer safely, heed the following warnings:
UNPLUG the machine
before attempting any adjustment, repair, disassembly, or cleaning to avoid electrocution or other injury.
NEVER USE force to
assemble, disassemble, operate, clean, or maintain the machine.
To prevent unintentional
startup and possible fire, UNPLUG the machine if there is a local power outage. When the power is restored, it is safe to plug the machine in again.
MAKE SURE that all
electrical cords are routed so that no one will trip over them.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 TS, MN-1748EN
CALL 800-578-2547 or EMAIL service@belshaw.com for SUPPORT
2
Page 22
To avoid electrocution,
MAKE SURE that all electrical cords are not frayed or cracked and that they do not pass through any water or icing.
NEVER TOUCH the icing
pan once the machine is on. The pan gets very hot, which may cause serious burns.
DO NOT OVERFILL the
icing pan with icing. If shortening overflows the icing pan, it could cause serious burns or could cause someone to slip on the floor and be seriously injured.
MAKE SURE that the
machine and the icing are cool before attempting any adjustment, repair, disassembly, or cleaning. Hot icing can cause serious burns.
BE CAREFUL never to get
icing, water, or other materials on the floor. If anything does get spilled on the floor, mop it up immediately. Materials on the floor can cause people to slip or fall, resulting in serious injury or loss of life.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 TS, MN-1748EN
CALL 800-578-2547 or EMAIL service@belshaw.com for SUPPORT
3
Page 23
1 Maintenance
Wire Tensioning and Replacement.
The following tools are required for wire tensioning and replacement:
5/16” Open-End Wrench
Wire Cutter
IMPORTANT
Do not use a box wrench to tighten.
This will cause too much torque, and
frame may bend and bow.
1. PLACE looped end of wire over the Wire Retainer Pin (HI18-
0004) placing it in the groove.
2. THREAD other end of wire through the hole in the Wire Adjusting Pin (HI24-0020) and BEND the end pointing up as shown.
3. With the 5/16” open-end wrench, LOOSEN the #10- 32X1” machine screw.
4. With the 5/16” open-end wrench, TURN the Wiring Adjusting Pin to tighten the wire. Be sure the wire winds in the groove of the pin. (This will
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 TS, MN-1748EN
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4
Page 24
also tighten the loop around the Wire Retainer Pin.)
5. TIGHTEN the wire until taut, removing all slack. Do Not Over
Tighten! Over Tightening Will Cause The Frame To Bend And Bow.
6. TIGHTEN the #10-32 machine screw to hold pin in place.
7. TRIM excess tail of the end of wire with wire cutters.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 TS, MN-1748EN
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5
Page 25
2 Programming Temperature
Controller
The TJ-0184D-1 or 2 Controller comes per-programmed and protected so the operator cannot change the setup parameters. To change any settings, you must first unlock the
Controller.
Note: Only the settings that are
changed from the factory settings are listed in this section.
Unlocking the Controller
To unlock the controller:
1. PRESS the + keys for more than 3 seconds.
2. PRESS the key to move to the next parameter.
3. PRESS the or to change the parameter and from 2 to 0.
4. PRESS the + keys for more than 1 second to return to operator screen.
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Page 26
2
2
PARAMETER FACTORY
DEFAULT
PRESENT SETTING
UNIT FRONT
SETTING
Protection Parameters
Operation/Adjustment Protect
Initial Setting/Communications Protect
0
1
Changing Operator Set Points
.
.
To change operator set points: (Must be unlocked to change Alarm Value 1.)
EXPLANATION OF
PANEL
PRESENT SETTING
2:Display and change of only "PV" and "PV/SP" parameters are allowed. [2]
2:Prohibited. [2]
1. PRESS the key to move to the next parameter.
2. PRESS the or key to change the parameter.
3. PRESS the key to return to operator screen.
PARAMETER FACTORY
DEFAULT SETTING
Operator Set Points
Set Point 0.0 125.0/50.0 °F/°C . .
Alarm Value 1 0.0 10.0/5.0 °F/°C
PRESENT SETTING
UNIT FRONT
PANEL
EXPLANATION OF PRESENT SETTING
.
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Changing Operator Level Parameters
To change operator level parameters: (Must be unlocked.)
1. PRESS the key for less than 1 second.
2. PRESS the key to move to the next parameter.
3. PRESS the or key to change the parameter.
4. PRESS the key to return to operator screen.
PARAMETER FACTORY
DEFAULT SETTING
PRESENT SETTING
UNIT FRONT
PANEL
EXPLANATION OF PRESENT SETTING
Operator Level Parameters
Process Value Input Shift 0.0
Hysteresis (Heating) 1.0
Changing Initial Level Parameters
To change initial level parameters: (Must be unlocked.)
1. PRESS the key for more
than 1 second to adjust intial parameters.
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0.0 °F/°C
0.5 °F/°C
2. PRESS the key to move to the next parameter.
3. PRESS the or key to change the parameter.
4. PRESS the key for more than 1 second return to operator screen.
8
This is the offset setting for calibration.
.
Page 28
8
1
0
0
0
PARAMETER FACTORY
DEFAULT
PRESENT SETTING
UNIT FRONT
SETTING
Initial Level Parameters
Input Type 5
Temperature Unit 0
SP Upper Limit 130.0 150.0/65.0 °F/°C
SP Lower Limit -20.0
Alarm 2 Type 2
Alarm 3 Type 2
Alarm 4 Type 2
.
.
0.0 °F/°C
.
.
.
PANEL
EXPLANATION OF PRESENT SETTING
8:Thermocouple [J] (-20.0 to 400.0°C or
0.0 to 750.0°F) [8]
°F [F]
.
.
0:Alarm function OFF [0]
0:Alarm function OFF [0]
0:Alarm function OFF [0]
Changing Advanced Level Parameters
To change advanced level parameters: (Must be unlocked.)
1. UNLOCK the controller.
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2. PRESS the key for more than 1 second to adjust intial parameters.
3. PRESS the key until you get to parameter .
4. PRESS the or key to change parameter to -
169.
9
Page 29
1
1
0
PARAMETER FACTORY
DEFAULT SETTING
Advanced Level Parameters
Alarm 1 Latch 0
PV/SP No. 1 Display Selection
PV Decimal Point Display 1
4
Locking the Controller
After programming: To lock the controller:
1. PRESS the + keys for more than 3 seconds.
2. PRESS the key to move to the next parameter.
PRESENT SETTING
UNIT FRONT
PANEL
EXPLANATION OF PRESENT SETTING
.
.
.
Enabled [oN]
1:"PV/SP/No display" [1]
OFF [ ]
Setting the Controller to Default Settings
To set the controller back to factory default settings: (Must be unlocked.)
1. PRESS the key for more than 1 second to adjust intial parameters.
3. PRESS the or key to change the parameter and from 0 to 2.
4. PRESS the + keys for more than 1 second to return to operator screen.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 TS, MN-1748EN
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2. PRESS the key until you get to parameter .
3. PRESS the or key to change parameter to -
169.
4. CHANGE parameter from
to .
5. PRESS the key for more than 1 second to return to initial screen.
6. PRESS the key for more than 1 second to return to operator screen.
10
Page 30
3 Troubleshooting
If you have a problem with your HI18/HI24 Econo-Icer that you cannot solve, call your dealer or another qualified technician.
If your dealer cannot help you, please call Belshaw-Adamatic at 800-578-
2547. When you call, please specify the following:
The MODEL NAME of the
machine.
The SERIAL NUMBER of the
machine.
The VOLTAGE, PHASE, and
CYCLE of the machine.
CAUTION
IF YOU PERFORM REPAIRS YOURSELF,
OR HAVE THEM PERFORMED BY
ANYONE OTHER THAN A SERVICE
TECHNICIAN AUTHORIZED BY
BELSHAW-ADAMATIC, YOU DO SO AT
YOUR OWN RISK.
DISCONNECT THE MACHINE FROM
THE POWER SOURCE BEFORE
DISASSEMBLING, REPAIRING, OR
WIRING.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 TS, MN-1748EN
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12
Page 31
Troubleshooting Specifics
NO HEAT AND ON/OFF SWITCH DOES NOT LIGHT UP
Possible Causes What To Do
Unit not plugged in or wall electrical breaker is tripped.
Plug unit in and/or check electrical outlet.
ON/OFF SWITCH ON AND LIT UP, HEATING LIGHT NOT ON
Possible Causes What To Do
Loose wire. Check wires.
NO HEAT, ON/OFF SWITCH ON AND LIT UP, HEATING LIGHT ON
Possible Causes What To Do
Heating element failure. Check heating element of open circuit; replace
if defective.
Relay failure. Check if relay turns on; replace if defective.
UNEVEN ICING TEMPERATURE.
Possible Causes What To Do
Icing needs stirring. Stir icing.
WIRES ARE NOT EVENLY TAUT
Possible Causes What To Do
Wires are not evenly adjusted. Tighten loose wires.
NO HEAT, ON/OFF SWITCH ON AND LIT UP, HEATING LIGHT NOT ON
Possible Causes What To Do
Loose wire. Check wires.
High limit tripped. Wait 10 minutes and recheck.
Temperature controller set too low. Adjust set point higher.
Thermocouple not plugged in. Plug thermocouple into connector.
Belshaw-Adamatic Bakery Group Econo-Icer HI18/HI24 TS, MN-1748EN
CALL 800-578-2547 or EMAIL service@belshaw.com for SUPPORT
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Belshaw Adamatic Bakery Group
Limited Warranty / Retur n P olicy
Subject to the terms and limitations set forth in this limited war r ant y (“Limited Warranty”), Belshaw Adamatic Bakery Group (also referred to as “the Manufacturer”) warrants to the original purchaser (“Purchaser”) of Manufacturer’s equip me nt and par t s ( “Pr oducts”), Belshaw Adamatic Bakery Group’s m anufacture and assembly of Products to be free from defects in wor km anship and material which would result in product failure under normal use and ser vice. Belshaw Adamatic Bakery Group’s entire liabi lity under this Limited Warranty is limited to either repairing or replacing at Manufacturer’s factory or on Purchaser’s premises, at Belshaw Adamatic Ba kery Group’s option, any Products purchased by Pur chaser which shall be determined by the Manufacturer to be defectiv e. If necessary to return Products to Manufacturer’s factory, Products must be shipped by Purchaser with transportation charges prepaid by Purchaser.
Belshaw Adamatic Ba kery Group reserves the right to make changes in design or add any improvement to its Products at any time without incurring any obligati ons t o install the same on Products previously sold.
Possession, use or oper at ion of Products sold hereunder f or any other than their designed purpose, or use of Products which are in poor repair, modified, improperly operat ed, or neglected, is done at the Purchaser’s risk. Belshaw Adamatic Bakery Group hereby discl aims any liability for these actions and shall not be liable for defects in or for any damages or l os s t o any property which is attributable to such actions .
Under no circumstance s shall Belshaw Adamatic Bakery Group be l i abl e for any indirect, special, incidental, or c onsequential damages arising out of, or from the use of its Products by Purchaser, its assignees, employees, agents or customers.
THIS LIMITED WARRANTY SHALL BE PURCHASER’S SOLE AND EXCLUSIVE REME DY WITH RESPECT TO DEFECTIVE PRODUCTS.
Warranty Period
This Limited Warranty covers Pr oducts manufactured by Belshaw Adamatic B akery Group and sold by Belshaw Adamatic Ba kery Group or its authorized distributor (“Distributor”) or authorized dealer (“Dealer”), and this Limited Warranty shall extend for a period o f one (1) year from date of shipment to Purchaser, and to the original Purchaser only.
Limited Warranty
With respect to products not manufactured by Belshaw Adamatic Bakery Group, warranty coverage shal l be limited to the warranty of the original manufacturer of the product, or the Bel shaw Adamatic Bakery Group Limited Warranty, w hichever is the lesser coverage period.
Replacement Products provided under the terms of this Limited Warranty are warr ant ed f or t he r em ainder of the original warranty period applicable to the Product.
Exclusions
This Limited Warranty excludes from its coverage and does not apply to: ( a) solenoid and relay coils; ( b) lamps; (c) “O” rings; (d) belt s; and ( e) i m pellers. This Limited Warranty also excludes the cost of labor for removing and replacing Products subject to a warranty claim, other t han the labor incurred directly by the Manufacturer when, in Bel shaw Adamatic Bakery Group ’s opinion, a repair of the Product by the Manufacturer is justified.
Belshaw Bros., Inc. doing business as Belshaw Adamatic Bakery Group
www.belshaw-adamatic.com, www.belshaw.com Phone (+1) 206-322-5474
Revised 08/31/15 Limited Warranty Page 1 of 2
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Warranty Claims
In case of warranty claims relat in g t o your Product, you must follow the instructions b elow.
Report Claims to Your Authorized Distributor or Dealer or to Belshaw Adamatic Bakery Group
As soon as you discover a pr oblem, contact the Distributor or Dealer from whom you purchased t he Product or Belshaw Adamatic Ba ker y Group. Your Distributor or Dealer will notify Belshaw Adamatic Bakery Group for you. Only Belshaw A damat ic Customer Service can approve or authorize warranty claims.
You must state the following:
1. Your name, company name, and telephone nu m ber
2. The location, phone number, and contact nam e w here the Product is located
3. The invoice number and date of purchase of the Product
4. The Model and Serial Number of the Product, as w r it t en on t he dat a tag attached to the Product
5. A description of the prob lem and how it occurred
Shipping Damage and Missing Items Damage to the Packagi ng or Crate. On delivery , promptly check all p ackages thoroughly for any sign of
damage. In cases of visib le damage, always note the dam age on the Delivery Receipt. Failure to note damage is taken by the Freig ht Carr ier to mean that the package is in good condition at time of receipt, and can result in denial of a Freight Cl ai m. Take photographs that clearly show the damage.
Damage to Products. If you find any damaged Product inside the shipment, photograph the damage both inside and outside of the pac kag e. Do not throw the packaging away. Photos of the package and contents are needed to show the condition of the Product at the ti me it w as r eceived.
Missing Items. As soon as you believe any items to be missing from a shipment, promptly report this to t he Distributor or Dealer from whom the Product was purchased or to Belshaw Adamatic Bakery Group. If possible, photograph t he ent ire contents of the delivery and email this to your Distributor or Dealer, or to Belshaw Adamatic Customer Service at service@belshaw.com
.
Returning Products to Belsha w Adamatic Bakery Group
Under the terms of the Limited Warra nt y, you may be asked to return to Belshaw Adamatic Bakery Group any Product that is the subject of a warranty claim. These Products must be clearly labeled with a Return Goods Authorization Number (“RGA Number”) giv en to you by your Distributor or Dealer, or by Belshaw Adamatic Customer Service. Products received without an RGA Number will not be proce s sed. All Products must be shipped freight pr epaid by the Purchaser to Belshaw Adamatic Bakery Group at the address below.
Contacting Belshaw Adamatic Bakery Group
At any time, you can contact Belshaw Adamatic Bakery G r oup cus t omer service for assistan c e Belshaw Adamatic Ba kery Group Customer Service
814 44th St. NW, Suite 103, Auburn WA 98001, USA Phone: 800-578-2547 ( US A/ Canada) or (+1)206-322-5474 (Worldwide) Email: service@belshaw.com Office Hours: Monday – Friday, 6am to 4pm, USA Pacific Time
Belshaw Bros., Inc. doing business as Belshaw Adamatic Bakery Group
www.belshaw-adamatic.com, www.belshaw.com Phone (+1) 206-322-5474
Revised 08/31/15 Limited Warranty Page 2 of 2
Page 34
The #1 Source for Donut and Bakery Equipment
www.belshaw.com
BELSHAW ADAMATIC BAKERY GROUP
814 44th Street NW, Suite 103
Auburn, WA 98001 USA
1-800-578-2547 (USA/Canada)
(+1) 206-322-5474 (Worldwide)
service@belshaw.com
an Ali Group Company
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