Behringer ACX1000 User Manual 2

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ACX1000
®
User’s manual
ULTRACOUSTIC
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UL TRACOUSTIC ACX1000
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UL TRACOUSTIC ACX1000
Dear Customer, Welcome to the team of ULTRACOUSTIC users, and thank you very much for expressing your confidence in
BEHRINGER products by purchasing the ACX1000. It is one of my most pleasant tasks to write this letter to you, because it is the culmination of many months of
hard work delivered by our engineering team to reach a very ambitious goal: To present you with an excellent 2-channel acoustic guitar amplifier which features authentic sound quality and an integrated digital multi-effects device, not to forget the professional design.
The task to design the ULTRACOUSTIC certainly meant a great deal of responsibility, which we assumed by focusing on you, the discerning user and musician. It also meant a lot of work and night shifts to accomplish this goal. But it was fun, too.
We designed the ULTRACOUSTIC to meet the precise requirements of guitarists and vocalists alike. Our many years of experience in studio and live applications enabled us to equip the ULTRACOUSTIC with a wealth of useful features that will make your work much easier, both during recording sessions and on stage.
We designed and manufactured your ULTRACOUSTIC with great care and attention to detail, attaching particular importance to a user interface that can be operated intuitively, simply to give you fun using the ACX1000 and help you focus on your guitar work.
Developing a product usually brings a lot of people together, and what a great feeling it is when everybody who participated in such a project can be proud of what we’ve achieved.
It is our philosophy to share our joy with you, because you are the most important member of the BEHRINGER family. With your highly competent suggestions for new products you’ve greatly contributed to shaping our company and making it successful. In return, we guarantee you uncompromising quality as well as excellent technical and audio properties at an extremely favorable price. All of this will enable you to fully unfold your creativity without being hampered by budget constraints.
We are often asked how we manage to produce such high-grade devices at such unbelievably low prices. The answer is quite simple: it’s you, our customers! Many satisfied customers means large sales volumes enabling us to get better conditions of purchase for components, etc. Isn’t it only fair to pass this benefit back to you? Because we know that your success is our success, too!
I would like to thank the following people, whose help on “Project ULTRACOUSTIC ACX1000” has made it all possible:
The existing users of BEHRINGER equipment (whose comments and suggestions have made them the
most important members of the BEHRINGER design team),
Jörg for the great, new effects algorithms,Mathew and C.W. for the mechanical design,Thorsten who once again wrote an excellent manual,Uli and Stefan from STRINX acoustic duet for providing us with useful hints from practice,and all the others, who have made very personal contributions.
My friends, it’s been worth the trouble!
Thank you very much,
Uli Behringer
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UL TRACOUSTIC ACX1000
®
ULTRACOUSTIC
Ultra-flexible 2 x 60 Watt, 2-channel stereo acoustic guitar amplifier with digital multi-effects processor
s Powerful 2 x 60 Watt RMS amplifier with tube emulator specifically designed for acoustic instruments and
vocals
s Dedicated tube emulator in both channels adds warmth and presence to instruments and vocals
s Two independent channels with separate volume controls, dedicated EQ’s and two feedback filters each
s Instrument channel produces warm and transparent sound for pickup-equipped instruments and features
additional ATTACK and FX RETURN controls plus two tunable notch filters for feedback suppression
s Microphone/line channel provides microphone inputs with phantom power for both dynamic and condenser
microphones, ENHANCER control, FX RETURN control and two tunable notch filters optimized for suppressing microphone feedback
s Active 3-band EQ per channel
s 24-bit stereo multi-effects processor with high-resolution 24-bit AD/DA converters
s 23 algorithms, specifically developed for the ULTRACOUSTIC, producing authentic effects such as reverb,
delay, rotary speaker, chorus, flanger, stereo panning, tremolo and various effects combinations for instrument and microphone/line channels
)+:
s 99 programs stored in 4 presets that can be recalled via footswitch
s Parallel TUNER output for tuner connection
s Adjustable stereo aux input on phone jacks for adding line signals (e.g. CD player, drum computer etc.)
with AUX LEVEL control and MUTE switch
s Stereo tape input/output
s Separate insert option for external effects devices (e.g. compressor, octaver etc.) for both channels as well
as master section
s Includes footswitch FS114 for effects switching
s MIDI effects selection via program change commands
s Master volume control with switchable phase correction
s High-quality components and exceptionally rugged construction for long life and durability
s Generously dimensioned power supply ensures excellent pulse response
s Manufactured under ISO9000 certified management system
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UL TRACOUSTIC ACX1000
TABLE OF CONTENTS
1. INTRODUCTION.....................................................................................................................6
1.1 The design concept......................................................................................................................... 7
1.1.1 Tube emulator ....................................................................................................................... 7
1.2 Before you begin ............................................................................................................................. 7
1.3 Control elements............................................................................................................................. 8
1.3.1 Front panel ........................................................................................................................... 8
1.3.2 Rear panel .......................................................................................................................... 10
2. EFFECTS TABLE ..................................................................................................................12
2.1 MIDI control................................................................................................................................... 12
3. INSTALLATION .....................................................................................................................13
3.1 Mains connection.......................................................................................................................... 13
3.2 Audio connections ........................................................................................................................ 13
3.3 MIDI connection ............................................................................................................................ 14
4. APPENDIX .............................................................................................................................15
4.1 MIDI implementation ..................................................................................................................... 15
5. SPECIFICATIONS .................................................................................................................16
6. WARRANTY ...........................................................................................................................17
WARNING!
+ It should be pointed out, that extreme output volumes may damage your ears and/or your
headphones. Turn down all LEVEL controls before you switch on the unit. Always pay attention to an appropriate volume.
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UL TRACOUSTIC ACX1000
1. INTRODUCTION
Thank you very much for expressing your confidence in BEHRINGER products by purchasing the ULTRACOUSTIC ACX1000. With the ULTRACOUSTIC, you have acquired a state-of-the-art 2-channel amplifier that can be operated easily and quickly, and enables you to create out-of-the-ordinary sounds for a variety of applications.
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UL TRACOUSTIC ACX1000
1.1 The design concept
The philosophy behind BEHRINGER products guarantees a no-compromise circuit design and employs the best choice of components. The operational amplifiers used in the ULTRACOUSTIC are exceptional: they boast extreme linearity and very low distortion characteristics. To complement this design, the choice of components include low-tolerance resistors and capacitors, high-quality potentiometers and several other stringently selected elements.
The ULTRACOUSTIC uses SMD technology (Surface Mounted Device). These subminiature components adapted from aerospace technology allow for an extreme packing density to further improve the overall reliability.
The super-robust steel enclosure of your ULTRACOUSTIC, with its generously proportioned high-capacity power supply and temperature-controlled active fan, makes sure that your ACX1000 keeps on working even when the going gets tough. The cabinet is made of high-grade, non-polluting E1-MDF boards, which are grooved, multi-glued and free of formaldehyde.
1.1.1 Tube emulator
A special FET circuit in your ULTRACOUSTIC emulates the positive characteristics of a tube exciter, producing additional harmonics and a subtle compression effect which gives your guitar sounds the power to make themselves heard and adds sustain and definition. Acoustic guitars, in particular, with their wide dynamic range, need to produce a homogeneous sound image in all registers. The FET circuit makes sure that even the high registers have sufficient sustain and won’t get drowned. While the WARMTH control allows you to add the tube sound effect as desired.
By using solid-state components we succeeded in eliminating tube-specific interference noise to a great extent; the actual tube effect is thus achieved without additional noise or hum.
1.2 Before you begin
Your BEHRINGER ULTRACOUSTIC was carefully packed in the factory and the packaging is designed to protect the unit from rough handling. Nevertheless, we recommend that you carefully examine the packaging and its contents for any signs of physical damage, which may have occurred during transit.
+ If the unit is damaged, please do not return it to BEHRINGER, but notify your dealer and the
shipping company immediately, otherwise claims for damage or replacement may not be granted. Shipping claims must be made by the consignee.
Be sure that there is enough space around the unit for cooling and please do not place the ULTRACOUSTIC on high temperature devices such as radiators etc. to avoid overheating.
+ Before you connect your ULTRACOUSTIC to the mains, please make sure that your local voltage
matches the voltage required by the unit!
The mains connection of the ULTRACOUSTIC is made by using the enclosed mains cable and a standard IEC receptacle. It meets all of the international safety certification requirements.
+ Please make sure that all units have a proper ground connection. For your own safety, never
remove or disable the ground conductor of the unit or of the AC power cable.
The MIDI connection (IN) is made with standardized DIN plug-in connectors. An optocoupler has been used for isolated data communications.
You will find additional information in chapter 3 “INSTALLATION”.
1. INTRODUCTION
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1.3 Control elements
UL TRACOUSTIC ACX1000
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UL TRACOUSTIC ACX1000
+ Please note that with all three EQ controls set fully to the left (instrument channel), the resulting
signal will be very low-volume.
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The FEEDBACK 1 control adjusts a notch filter that allows you to suppress feedback frequencies or other forms of interference. The frequency range is from 65 Hz through 400 Hz. To detect and suppress interference frequencies, please turn the FEEDBACK 1 control slowly.
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The FEEDBACK 2 control determines the frequency of a second notch filter, ranging from 150 Hz through 900 Hz.
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Use the FX RETURN control to determine the intensity of the effect selected on the effects module (instrument channel).
13
The MIC jack is the balanced XLR microphone input of the microphone/line channel.
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The balanced LINE/INST. jack of the microphone/line channel can be used for line-level signals, e.g. keyboards, samplers etc.
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The +48 V switch activates the phantom power supply for the XLR microphone input, providing the operating voltage required for condenser microphones.
16
Use the GAIN control to determine the volume level of the microphone/line channel.
17
When the input signal overdrives the microphone/line channel, the CLIP LED signals this condition. Reduce the input gain with the GAIN control, until the CLIP LED just stops lighting up. Occasional flashing of the CLIP LED, caused by signal peaks, is harmless though, because the microphone/line channel, too, has sufficient headroom.
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The BASS control in the EQ section allows you to boost/cut the bass frequencies on the microphone/ line channel.
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With the MID control you can boost/cut the midrange frequencies on the microphone/line channel.
20
Finally, the TREBLE control governs the microphone/line channels high frequency gain.
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With the ENHANCER control you can add treble frequencies to the microphone/line signal, thus improving the audio signals power and transparency.
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The FEEDBACK 1 control adjusts a notch filter that allows you to suppress feedback frequencies or other forms of interference. The frequency range is from 650 Hz through 4 kHz. To detect and suppress interference frequencies, please turn the FEEDBACK 1 control slowly.
23
The FEEDBACK 2 control determines the frequency of a second notch filter, ranging from 1.5 kHz through 9.5 kHz.
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Use the FX RETURN control to determine the intensity of the effect selected on the effects module (microphone/line channel).
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The WARMTH control adjusts the ULTRACOUSTICs tube emulator circuit. The more you turn this control to the right, the more upper harmonics are added to the signals on the instrument or microphone/ line channels, which results in a sound of unobtrusive brilliance with improved power and transparency.
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Use this CONTROL INDICATOR to assess the amount of upper harmonics added with the WARMTH control.
+ To achieve the maximum tube emulation effect, both channels should be set to correct levels.
The CLIP LED should be flashing with signal peaks only. Make sure it never lights up all the time.
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The PHASE switch reverses the phase of the mix signal by 180°. Use this switch to eliminate feedback problems.
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The MASTER control determines the overall volume level of your ULTRACOUSTIC.
29
The ULTRACOUSTIC features a limiter circuit in the master section. The LIM LED lights up as soon as the limiter is on.
1. INTRODUCTION
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UL TRACOUSTIC ACX1000
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The AUX input on the rear of your ACX1000 can be muted with the MUTE switch.
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The AUX LEVEL control in the master section adjusts the volume level of the AUX signal (e.g. drum computer, playback) fed in via the AUX IN or TAPE IN jacks on the rear of the ULTRACOUSTIC.
Your ACX1000 features an on-board effects module that produces 23 different types of effects comprising 99 effect variations plus associated program numbers.
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Use the four PRESET buttons to assign an effects program to one of the PRESET buttons and recall it from there. To save a preset selected with the PROGRAM control, simply press one of the four PRESET buttons for about 2 seconds, until its LED lights up. To recall a stored preset, press the corresponding PRESET button. The mix of signals adjusted with the FX RETURN control will of course be stored as well. To adjust the MIDI receive channel, press PRESET buttons #3 and #4. Then, select a MIDI channel with the PROGRAM control (1 through 16, on = Omni, OF = inactive). Finally, quit the menu by pressing either one of the PRESET buttons.
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Select one of 99 effect programs with the PROGRAM control.
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The INSTRUMENT CLIP LED lights up as soon as the effects module starts distorting. Reduce the input gain on the instrument channel.
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The MIC CLIP LED lights up as soon as the effects module starts distorting. Reduce the input gain on the microphone/line channel.
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The DISPLAY reads the program number of the currently active preset. Use the table printed on the effects module to locate the various groups of effects and associated program numbers. -- means that the effects module is disabled.
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When you press the POWER switch on the rear of the unit, the POWER LED lights up. Be sure to properly connect your ULTRACOUSTIC to the mains before (see chapter 3 INSTALLATION).
1.3.2 Rear panel
Fig. 1.3: The rear panel connectors
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Use the POWER switch to put the ULTRACOUSTIC into operation.
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FUSE HOLDER / VOLTAGE SELECTOR. Please make sure that your local voltage matches the voltage indicated on the unit, before you attempt to connect and operate the ULTRACOUSTIC. Blown fuses may only be replaced by fuses of the same type and rating. Some models allow for inserting the fuse holder in two different positions, in order to switch over from 230 V to 115 V operation, and vice versa. Please note that for 115 V operation outside Europe, you need a fuse of a higher rating (see chapter 3 INSTALLATION).
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Use the enclosed power cord to connect the unit to the mains.
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1. INTRODUCTION
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SERIAL NUMBER. Please take the time to have the warranty card filled out completely by your specialized dealer, and return it within 14 days after the date of purchase, so as to be entitled to benefit from our extended warranty. You may also use our online registration option available on the Internet at www.behringer.com.
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Connect the enclosed footswitch to the FOOTSWITCH jack. The footswitch allows you to recall the four effects presets.
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MIDI IN. This connector gives you MIDI remote control over your ULTRACOUSTIC. You can change effects programs by means of program change commands.
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The TUNER output always provides the instrument channels audio signal to feed an external tuner.
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The balanced DIRECT OUT jack provides a line-level copy of the instrument channels signal. Use this jack to connect an external power amp or mixing console.
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Your ULTRACOUSTIC also features a serial stereo master insert path, which allows you to insert external effects devices. These are the MASTER INSERT SEND jacks for the left and right channels, which should be connected to the inputs of the external effects device. You can also tap a stereo signal from these connectors.
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These are the MASTER INSERT RETURN jacks for connection to the outputs of an external effects device.
+ Please note that when using the serial effects path, the external effects device should not be
set to 100% wet (100% effect signal); otherwise, there will be no direct signal portion fed back to the ULTRACOUSTIC.
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The TAPE OUT provides a stereo copy of the ULTRACOUSTICs audio signal, e.g. for recording purposes. The TAPE OUT is on RCA jacks.
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The TAPE IN jacks perform the same function as the AUX IN. However, due to the RCA connectors you can also connect a tape deck or hi-fi system directly to the TAPE IN jacks.
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The AUX IN allows you to feed in additional stereo signals, for example, to play with a drum computer or some sort of playback. Additionally, you can use the AUX IN in combination with the INSERT SEND as a parallel effect path: connect the INSERT SEND to the input and the AUX IN to the output of the effects device (INSERT RETURN jacks should not be used in this case!). Thus, the signal path inside the amplifier will not be interrupted and you can add the effect portion from the external device, using the AUX LEVEL control. Please note that the external effects device must be set to 100% wet for this purpose.
This is the MIC INS. SEND jack of the microphone/line channels insert path. Connect this jack to the input of an external effects device or compressor.
This is the MIC INS. RETURN jack of the microphone/line channels insert path. Connect this jack to the output of an external effects device.
The instrument channel also features an insert path. This is the INSTR. INS. SEND jack. The INSTR. INS. RETURN jack is used to feed back the effect signal to the ACX1000.
1. INTRODUCTION
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2. EFFECTS TABLE
Pres et no. Effect Effect type
UL TRACOUSTIC ACX1000
-- Bypass ­01 - 03 Chorus + Delay + Reverb Parall el 04 - 06 Chorus + Room 1 Paral lel 07 - 09 Chorus + Room 2 Paral lel 10 - 13 Chorus + Hall Parall el 14 - 15 Flanger + Reverb Parallel 16 - 19 Delay + Room 1 Paral l el 20 - 22 Delay + Room 2 Paral l el 23 - 25 Delay + Hall Parall el 26 - 28 Delay + Chorus P aral lel 29 - 35 Room Single 36 - 42 Hall Singl e 43 - 47 Plate Single 48 - 58 Delay Singl e 59 - 63 Multitap Delay Single 64 - 68 Chorus Single 69 - 70 Flanger Single 71 - 73 Rotary Speaker Single 74 - 76 Tremol o Single 77 - 78 Pan Singl e 79 - 81 Reverb / Reverb Dual 82 - 87 Slow Chorus / Reverb Dual 88 - 93 Fas t Chorus / Reverb Dual 94 - 96 Delay / Reverb Dual 97 - 99 Rotary Speaker / Reverb Dual
T ab. 2.1: The effect algorithms of the ULTRACOUSTIC
A very special feature of your ULTRACOUSTIC is its built-in multi-effects processor that creates a variety of first-class, studio-compatible algorithms. This effects module provides a total of 99 preset, organized in 23 different groups of effects. Each group comprises a number of presets with varying parameter settings and covering a broad spectrum of effects and effects combinations.
The range of effects provided consists of single, parallel and dual effects. The single and parallel effects provide an effect or effects combination for both channels. The dual effects allow you to give each channel its own effect.
Use the four PRESET buttons to store one effects program each, including the mix ratio adjusted with the FX RETURN controls (original vs. effect signal for both channels). To store a preset selected with the PROGRAM control, simply press one of the four PRESET buttons for about 2 seconds, until its associated LED lights up.
To recall the four presets stored, press one of the PRESET buttons or one of the four buttons on the enclosed footswitch.
2.1 MIDI control
With its built-in MIDI interface you can control the ULTRACOUSTIC via MIDI, for example, to select effects from a MIDI sequencer (studio), or from a master keyboard or MIDI footcontroller (live).
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2. EFFECTS T ABLE
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UL TRACOUSTIC ACX1000
Connect the MIDI IN jack of your ULTRACOUSTIC to the MIDI OUT jack of a MIDI footcontroller. Now, enable the MIDI functions on your ULTRACOUSTIC by pressing the PRESET buttons #3 and #4 for about two seconds: the two control LEDs of PRESET buttons #3 and #4 start flashing, the right decimal point in the display lights up. Select a MIDI channel with the PROGRAM control (1 through 16, on = Omni, OF = inactive) and quit the menu by pressing either one of the PRESET buttons. Omni mode means that your ULTRACOUSTIC receives and processes MIDI information on all MIDI channels. Of course, you should select the same channel both on your MIDI footcontroller and ACX1000 (see MIDI footcontroller users manual).
You can select presets via MIDI using program change commands. When you send program change command #127, the effects module of your ACX1000 will be bypassed, i.e. you will hear no effect. As is usual with MIDI program change commands, program change #0 corresponds to program #1, and program change #1 to program #2, etc. (see table 4.1 in the appendix). The program change numbers 99 through 102 select the preset stored for the four PRESET buttons. After changeover the preset is activated immediately, i.e. it will not be affected by previously adjusted bypass settings.
3. INSTALLATION
3.1 Mains connection
Please ensure that the ULTRACOUSTIC is set to the correct supply voltage before connecting the unit to the AC power system! Three triangular markings can be found on the fuse holder at the AC power connection
socket. Two of these three triangles will be aligned with one another. The ULTRACOUSTIC is set to the operating voltage shown next to these markings and can be switched over by twisting the fuse holder by 180°.
IMPORTANT: This does not apply to export models designed only for 115 V ~!
The mains connection of the ULTRACOUSTIC is made by using the enclosed mains cable and a standard IEC receptacle. It meets all of the international safety certification requirements.
3.2 Audio connections
Except for the MIC and LINE/INST. inputs and the DIRECT OUT, the audio inputs and outputs of your BEHRINGER ULTRACOUSTIC are on unbalanced connectors. Please use commercially available RCA connectors for the TAPE inputs and outputs.
+ Please ensure that only qualified persons install and operate the ULTRACOUSTIC. During
installation and operation the user must have sufficient electrical contact to earth. Electrostatic charges might affect the operation of the ULTRACOUSTIC!
3. INST ALLA TION
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MIDI IN: receives MIDI controller information. The receiving channel can be set with the buttons UP and DOWN. On = Omni, i.e. MIDI data are received and processed on all channels (see section 3.2).
4. APPENDIX
4.1 MIDI implementation
MIDI Im p le m en ta tion Chart
Function Transmitted Recognized Remarks
Basic Channel
Mode
Note Number
Velocity
After Touch Pitch Bender
Default Changed Default Messages Altered
True Voice Note ON Note OFF Keys Channels
X X X X X X X X X X X XX
OFF, 1 - 16 OFF, 1 - 16 1, 2 X X X X X X X X
memorized
Control
Progr. Change
Syst em Exclusi ve System
Common System
Real Time
Aux Messages
Notes O = YES, X = NO Mode 1: OMNI ON Mode 2: OMNI OFF
Song Pos. Song Sel. Tune Clock Commands Local ON/OFF All notes OFF Active Sense Reset
X
X XX X X X X X X X X X
X O (0 - 98) 127: Bypass
X X X X X X X X X
T ab. 4.1: MIDI implementation
X
99 - 102: PRESET BUTTON 1 - 4
4. APPENDIX
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5. SPECIFICATIONS
AUDIO INPUTS
Instrument channel
Connector 1/4" phone jack T yp e unbalanced, RF filtered input Input impedance app. 10 M
Microphon/line channel
Microphone input
Connector XLR T y pe balanced, RF filtered input Input impedance app. 25 k
Line input
Connector 1/4" TRS jack T y pe balanced, RF filtered input Input impedance app. 40 k balanced/20 k unbalanced
Aux/tape input
Connector 1/4" phone jack/RCA T yp e unbalanced, RF filtered input Input impedance app. 10 k
AUDIO OUTPUTS
Direct out output
Connector X LR T yp e balanced, low-impedance line-level output Output impedance app. 200 balanced/100 Ω unbalanced Max. output level +24 dBu balanced
T ape output
Connector RCA T yp e unbalanced, low-impedance line-level output Output impedance app. 100 Max. output level +20 dBu unbalanced
POWER AMPLIFIER
Power amp output 2 x 60 Watts RMS
MIDI INTERFACE
T yp e 5-pin-DIN-socket, MIDI IN
DIGITAL PROCESSING
Converters 24-bit sigma-delta, 64/128-times oversampling Sampling rate 46.875 kHz
DISPLAY
T y pe 2-digit numeric LED display
LOUDSPEAKER
T y pe 2 x 8" loudspeaker, special custom-made acoustic speaker; 1 x piezo tweeter Impedance 8 (8" loudspeaker) Power handling max. 60 Watts (8" loudspeaker)
POWER SUPPLY
Mains voltages USA/Canada 120 V ~, 60 Hz
U.K./Australia 240 V ~, 50 Hz Europe 230 V ~, 50 Hz
general export model 100 - 120 V ~, 200 - 240 V ~, 50 - 60 Hz Power consumption 42 Watts min./300 Watts max. Fuse 100 - 120 V ~ : T 5 A H
200 - 240 V ~ : T 2.5 A H Mains connection standard IEC receptacle
PHYSICAL
Dimensions (H * W * D) app. 17.0" (431.8 mm) x 23.65" (600.65 mm) x 10.6" (270.0 mm) / 12.3" (312.6 mm) Weight app. 22 kg
BEHRINGER is constantly striving to maintain the highest professional standards. As a result of these efforts, modifications may be made from time to time to existing products without prior notice. Specifications and appearance may differ from those listed or illustrated.
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6. WARRANTY
§ 1 WARRANTY CARD/ONLINE REGISTRATION
To be protected by the extended warranty, the buyer must complete and return the enclosed warranty card within 14 days of the date of purchase to BEHRINGER Spezielle Studiotechnik GmbH, in accordance with the conditions stipulated in § 3. Failure to return the card in due time (date as per postmark) will void any extended warranty claims.
Based on the conditions herein, the buyer may also choose to use the online registration option via the Internet (www.behringer.com or www.behringer.de).
§ 2 WARRANTY
1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbH including all BEHRINGER subsidiaries listed on the enclosed page, except BEHRINGER Japan) warrants the mechanical and electronic components of this product to be free of defects in material and workmanship for a period of one (1) year from the original date of purchase, in accordance with the warranty regulations described below. If the product shows any defects within the specified warranty period that are not due to normal wear and tear and/or improper handling by the user, BEHRINGER shall, at its sole discretion, either repair or replace the product.
2. If the warranty claim proves to be justified, the product will be returned to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly excluded.
§ 3 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer (or his authorized dealer) must call BEHRINGER (see enclosed list) during normal business hours BEFORE returning the product. All inquiries must be accompanied by a description of the problem. BEHRINGER will then issue a return authorization number.
2. Subsequently, the product must be returned in its original shipping carton, together with the return authorization number to the address indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is accompanied by a copy of the original retail dealers invoice. Any product deemed eligible for repair or replacement by BEHRINGER under the terms of this warranty will be repaired or replaced within 30 days of receipt of the product at BEHRINGER.
2. If the product needs to be modified or adapted in order to comply with applicable technical or safety standards on a national or local level, in any country which is not the country for which the product was originally developed and manufactured, this modification/adaptation shall not be considered a defect in materials or workmanship. The warranty does not cover any such modification/adaptation, irrespective of whether it was carried out properly or not. Under the terms of this warranty, BEHRINGER shall not be held responsible for any cost resulting from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly excluded from this warranty, in particular, if caused by improper handling of the product by the user.
This also applies to defects caused by normal wear and tear, in particular, of faders, potentiometers, keys/buttons and similar parts.
4. Damages/defects caused by the following conditions are not covered by this warranty:
s misuse, neglect or failure to operate the unit in compliance
with the instructions given in BEHRINGER user or service manuals.
s connection or operation of the unit in any way that does not
comply with the technical or safety regulations applicable in the country where the product is used.
s damages/defects caused by force majeure or any other
condition that is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized personnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the defect in question is not covered by the warranty, the inspection costs are payable by the customer.
7. Products which do not meet the terms of this warranty will be repaired exclusively at the buyers expense. BEHRINGER will inform the buyer of any such circumstance. If the buyer fails to submit a written repair order within 6 weeks after notification, BEHRINGER will return the unit C.O.D. with a separate invoice for freight and packing. Such costs will also be invoiced separately when the buyer has sent in a written repair order.
§ 5 WARRANTY TRANSFERABILITY
This warranty is extended exclusively to the original buyer (customer of retail dealer) and is not transferable to anyone who may subsequently purchase this product. No other person (retail dealer, etc.) shall be entitled to give any warranty promise on behalf of BEHRINGER.
§ 6 CLAIM FOR DAMAGES
Failure of BEHRINGER to provide proper warranty service shall not entitle the buyer to claim (consequential) damages. In no event shall the liability of BEHRINGER exceed the invoiced value of the product.
§ 7 OTHER WARRANTY RIGHTS AND NATIONAL LAW
1. This warranty does not exclude or limit the buyers statutory rights provided by national law, in particular, any such rights against the seller that arise from a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable unless they constitute an infringement of national warranty law.
The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any kind, for any
purpose, without the express written permission of BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER and ULTRACOUSTIC are registered trademarks. ALL RIGHTS RESER VED.
© 2001 BEHRINGER Spezielle Studiotechnik GmbH.
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6. WARRANTY
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