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Badger Meter ReadCenter User Manual

ReadCenter® Analytics & Analytics Mobile
Reading Data Management Software
RDC-UM-00936-EN-04 (June 2014)
User Manual
ReadCenter® Analytics & Analytics Mobile
Page ii June 2014
User Manual
CONTENTS
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
PROGRAM STARTUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
MAIN SCREEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SYSTEM OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
PART II: READING CYCLE
FIXED AND MOBILE READING CYCLES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
READ INPUT FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
APPLY GATEWAY READINGS TO THE CUSTOMER ACCOUNT RECORDS . . . . . . . . . . . . . . . . . . . . . 18
LOAD COLLECTORS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Work Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
UNLOAD COLLECTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ROUTE READING REPORTS / RUN REPORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
PART III: REPORTS AND ANALYTICS
CUSTOM REPORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ANALYTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Network Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Account Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Gateway Reading Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
PART IV: ACCOUNTS AND SYSTEM SETTINGS
Account Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Account Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Collected Readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Handheld and Laptop Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Page iii June 2014
ReadCenter® Analytics & Analytics Mobile
Endpoint Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Adding and Managing a Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Account Table Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Batch Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
APPENDIX
SOFTWARE FUNCTION DETAILED DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Read Type/Read Method Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Billing Interface Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Valid Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Read Resolution Codes (also known as Test Circle Codes). . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Gas Drive Circle Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
USING THE TOOL BARS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
RADIX HANDHELD FILE TRANSFER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
READALL HANDHELD FILE TRANSFER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
MINI MOBILE INTERROGATOR MMI FILE TRANSFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Page iv June 2014
User Manual

INTRODUCTION

Audience and Purpose
The ReadCenter® Analytics and Analytics Mobile Reading Data Management User Manual is intended for water and gas utility reading data management software operators to set up, configure and use ReadCenter Analytics or Analytics Mobile reading data management software with ORION® and GALAXY® fixed network and/or mobile meter reading systems. The ReadCenter software is used for sending data to, and collecting and analyzing data from, Badger Meter ORION, GALAXY AMI, touch and manual read systems.
About this Manual
The manual is arranged as follows:
• Part I: Overall Operation
Part I features basic information about the overall operation of ReadCenter Analytics and Analytics Mobile including an overview of the software functions and program startup information.
• Part II: Reading Cycle
Part II is the user guide that provides the process details for using the software to manage the daily meter reading cycle operations.
• Part III: Reports and Analytics
Part III explains how to review and analyze collected data and create customized reports and charts.
• Part IV: Accounts and System Settings
Part IV describes set up and maintenance procedures that are performed one time or as needed for customer accounts, meter reading devices, endpoints and gateways.
• Appendix
The Appendix includes system requirements, the file transfer process using alternate types of hardware, troubleshooting and additional product information.
Typographic Conventions
Items on the software screens that you will be asked to select or choose by clicking a button, highlighting, checking a box or another similar means are in bold text and capitalized in the manual.
Example: Click once on the View Report button.
Names of options, boxes, columns, fields, and sections are italicized. In most cases, first letters will be capitalized.
Example: The information is noted in the Meter Reading Cycle field.
Messages and special markings are italicized and in quotation marks, with first letters capitalized.
Examples: “Service Stopped” and "Unread"
OTE:N Names, addresses and other customer-related information displayed in examples of screens were created for
demonstration purposes in this manual. No actual customer information is used.
Fixed and Mobile System Networks
• Sections of the manual dedicated to gateway setup and management are marked Fixed Network Only.
• Sections of the manual dedicated to mobile system setup and management are marked Mobile Only.
• Sections of the manual that are not marked Fixed Network Only or Mobile Only are for all users.
OTE:N Customers who have both fixed and mobile reading systems should use the entire manual.
Page 5 June 2014
ReadCenter® Analytics & Analytics Mobile
Part I: Overall Operations
Page 6 June 2014
User Manual

OVERVIEW OF READCENTER ANALYTICS AND ANALYTICS MOBILE

ReadCenter Analytics and Analytics Mobile are reading data management software applications that provide a central location for performing a variety of meter reading tasks and allow sharing across the meter reading solutions offered by Badger Meter.
ReadCenter Analytics reading data management software manages and provides analysis of data collected from the following Badger Meter reading systems:
• ORION Fixed Network (SE) network gateway transceiver (ReadCenter Analytics only)
• ORION Migratable (ME) and Classic (CE) mobile and handheld systems
• ORION CE gateway receiver (ReadCenter Analytics only)
• GALAXY® fixed network systems (ReadCenter Analytics only)
• BadgerTouch® and competitive touch modules
• Manual reads from Read-o-Matic® and local read registers
ReadCenter Analytics Mobile reading data management software manages and provides analysis of data collected from the following Badger Meter reading systems:
• ORION Migratable (ME) and Classic (CE) mobile and handheld systems
• BadgerTouch and competitive touch modules
• Manual reads from Read-o-Matic and local read registers
ReadCenter Analytics ReadCenter Analytics Mobile
Designed for managing both fixed and mobile meter reading networks.
The software application has three parts that can run on one computer or on separate computers:
• A server (Monitor) handles communication with gateways
• Integrated custom report builder
• Database server stores information
Designed for managing a mobile meter reading network.
The software application has two main parts.
• Integrated custom report builder
• Database server stores information
Meter Data Management System (MDMS)
ReadCenter Analytics and Analytics Mobile works with the system already in place at your organization for maintaining customer data, such as names, addresses and serial numbers. This system may be known as a Meter Data Management System (MDMS), Utility Billing System, Customer Information System or other type of system.
Page 7 June 2014
ReadCenter® Analytics & Analytics Mobile
System Diagram
The diagram below visually displays how the various parts of the system interact.
 

Page 8 June 2014
 

PROGRAM STARTUP

1. Double-click the ReadCenter Analytics or Analytics Mobile icon on the desktop to start the program.
Result: ReadCenter Analytics opens with the startup window displayed. The current software version number is listed below the title.
User Manual
Clicking Backup makes a copy of the current database files. Refer to "Backup Operation" onpage107 for details.
OTE:N Depending on your setup, this option may not be available.
Clicking Cancel ends the program.
2. Click OK to accept the software license terms and start ReadCenter Analytics software application.
Result: The startup window closes and the ReadCenter Analytics main screen displays.
Page 9 June 2014
ReadCenter® Analytics & Analytics Mobile

MAIN SCREEN

The main screen in ReadCenter Analytics and Analytics Mobile is a multiple document interface (MDI) form that holds various function screens and has the following features:
• Left pane displays the main ReadCenter Analytics or Analytics Mobile main menu with links to top-level functions.
• Main viewing pane (right) contains the software name and displays the selected function screen.
• The main menu bar and tool bar at the top provide access to system configuration settings and analytics features.
• The status bar at the bottom displays messages related to active processes.
OTE:N Based on licensing, information may vary or the status bar may be blank.
For more information about the tool bars, refer to "Using the Tool Bars" onpage96.
ReadCenter Analytics Main Screen
The ReadCenter Analytics main screen is shown below. Each screen section is outlined and identified.
OTE:N An image of the ReadCenter Analytics Mobile main screen is shown on the next page.
Main Menu
Main Menu Bar
and Tool Bar
ReadCenter Analytics Main Screen
Main Viewing Pane
Status Bar
Page 10 June 2014
User Manual
ReadCenter Analytics Mobile Main Screen
The ReadCenter Analytics Mobile main screen has the same layout and functionality as the ReadCenter Analytics main screen shown on the previous page. However, the main menu in the left pane is different since it includes those functions designed for use exclusively with a mobile meter reading network.
Main Menu
ReadCenter Analytics Mobile Main Screen
Sizing Screens and Windows
The ReadCenter Analytics screen is a collection of individual windows. Each screen that displays in the main viewing pane is a separate window.
Some windows are static, but many windows can be resized to display more or less information. Move the cursor over the edge of a window (screen) until the cursor changes to a cross hair ( ) or double-sided arrow ( ). Then click the left mouse button and drag to resize the window.
In addition, some windows can be maximized to fill the entire viewing pane. If a window can be maximized, the "fill" icon displays in the icon tool bar at the top of the screen as shown below. For additional details about the "fill" icon and other tool bar features, refer to "Main Menu and Tool Bar" onpage96.
Fill the viewing pane
Page 11 June 2014
ReadCenter® Analytics & Analytics Mobile

SYSTEM OUTLINE

The software is laid out in sections and grouped according to task. The table below outlines the tasks and sections as they are organized in the software application.
ReadCenter Analytics ReadCenter Analytics Mobile
Main Menu
Gateway Reading Configure and manage the gateway reading process.
• Gateway Setup
• Collected Readings
• Gateway Reading Reports
Interface
Associate customer information to meter readings and provide information for billing.
• Read Input File
• Write Output File
Route Reading
Perform the mobile route reading process if this is to be done in addition to (fixed) gateway reading.
• Handheld and Laptop Settings
• Load Collectors
• Unload Collectors
• Batch Processing
• Route Reading Reports
Accounts
Define, view, search and group accounts.
• Account Records
• Account Table Setup
• Account Groups
• Save/Clear Reads
• Custom Reports
Main Menu
Accounts Define, view, search and group accounts.
• Account Records
• Account Groups
• Batch Processing
Maintenance & Settings
Associate customer information to meter readings and provide information for billing.
• Handheld and Laptop Settings
• Account Table Setup
• Custom Reports
Meter Reading Cycle
Perform the mobile route reading process.
• Save/Clear Previous Reads
• Read Input File
• Load Collectors
• Unload Collectors
• Run Reports
• Write Output File
Main Menu Bar
Analytics
Track, chart and monitor consumption patterns and design alerts for comprehensive mobile system management. Analytics is a selection in the main menu bar.
• Account Analytics
Main Menu Bar
Analytics
Track, chart and monitor consumption patterns and design alerts for comprehensive fixed and mobile system management.
Analytics is a selection in the main menu bar.
• Network Analysis
• Account Analytics
• Gateway Reading Summary
Tools
Define system settings including collection methods and endpoint types. Tools is a selection in the main menu bar.
• System Configuration
• Interface File Formats
• Endpoint Settings
Page 12 June 2014
Tools
Define system settings including collection methods and endpoint types. Tools is a selection in the main menu bar.
• System Configuration
• Interface File Formats
User Manual

Part II: Reading Cycle

Page 13 June 2014
Prepare a file for
(Export or Download)
Data Collection
Write Output File
Save/Clear Reads
ReadCenter® Analytics & Analytics Mobile

FIXED AND MOBILE READING CYCLES

When preparing a file for ReadCenter Analytics, it is important that each reading cycle is processed in the order described here. Start by creating a download file from the billing system.
OTE:N Remember to define and modify new endpoint settings or convert ORION ME migratable endpoints to report as
ORION SE fixed endpoints, if applicable. Refer to "Endpoint Settings" onpage71 for additional information.
Billing System
ReadCenter Analytics or
Analytics Mobile
ReadCenter Analytics
& Analytics Mobile
Read Input File
FIXED
Open Gateway
Reading Reports
Select "Last Read"
Choose End Date &
Period
Click "Run Report"
Click "Apply"
MOBILE
Load Collectors
Unload Collectors
FIXED
Route Reading
MOBILE
Run Reports
Reports
Process the file from
ReadCenter Analytics
Write a File for Billing
(Import or Upload)
Page 14 June 2014

SAVE/CLEAR READS

User Manual
ReadCenter Analytics
Accounts> Save/Clear Reads
Save/Clear Reads prepares ReadCenter Analytics or Analytics Mobile to accept updated information from the billing system. Use this function to save the previous meter readings to the history and/or clear the current readings before beginning a new reading cycle.
OTE:N This process may be skipped if there are no accounts in the database.
Meter Reading Cycle> Save/Clear Previous Reads
ReadCenter Analytics Mobile
Step 1 Select the accounts to apply options to by choosing a Group, or select a range of Route or Account numbers. For more information on setting up account groups, refer to "Account Groups" onpage62.
Step 2 Click View Selected Accounts to verify the chosen accounts. A field at the bottom of the screen shows the number of accounts selected.
Step 3 Select the option that applies to what you want to do.
• To save current readings to Route Reading history, select the Save to History option. Refer to "Route Reading"
onpage98 for more information.
• Prior to starting a new reading cycle, always clear the previous meter reading information by selecting the option labeled Clear Previous Reads. This prepares ReadCenter Analytics or Analytics Mobile to accept new information from the billing system.
Step 4 Click Apply Options. A message displays asking you to confirm your selections. When the process completes, another message displays with the results.
Page 15 June 2014
ReadCenter® Analytics & Analytics Mobile

READ INPUT FILE

ReadCenter Analytics
Interface> Read Input File
Use this function to read account information (input file) into ReadCenter Analytics or Analytics Mobile from an outside source, typically the billing system software. This information may include new accounts or changes to existing accounts. It may also include the previous meter reading and/or high and low limit ranges.
ReadCenter Analytics Mobile
Meter Reading Cycle> Read Input File
Step 1 Click Browse to select the Input File Name and Location that holds your account information. Click View File to
verify this is the file of accounts you want.
Step 2 Select an Interface Format from the drop-down menu.
Step 3 Select Options that apply to what you want to do. These options should be discussed and set up during initial
training.
Step 4 Click Read File to process the Input File and update ReadCenter Analytics or Analytics Mobile. A message displays asking you to confirm your selections. When the process completes, another message displays with the results.
Here is an example of the message asking you to confirm the options selected.
OTE:N Remember to define and modify new endpoint settings or convert ORION ME migratable endpoints to report as
ORION SE fixed endpoints, if applicable. Refer to "Endpoint Settings" onpage71 for additional information.
Page 16 June 2014
Each time a file is read in, a message similar to this one displays the first time an account is seen that is new to ReadCenter Analytics or Analytics Mobile.
Each time a file is read in, a message similar to this one displays the first time an account is seen that is not new to ReadCenter Analytics or Analytics Mobile.
User Manual
When the process completes, a message similar to this one displays the results.
OTE:N If you receive a Duplicate Endpoint Serial # message, refer to "Troubleshooting" onpage108.
Page 17 June 2014
ReadCenter® Analytics & Analytics Mobile

APPLY GATEWAY READINGS TO THE CUSTOMER ACCOUNT RECORDS

ReadCenter Analytics
Gateway Reading> Gateway Reading Reports
ReadCenter Analytics Mobile
n/a
Fixed Network Only: This section is intended for customers with a fixed network system. Customers using ReadCenter
Analytics exclusively for a mobile network may skip this section.
Use this function to obtain billable readings for a desired date and post them on the customer account records.
OTE:N If you receive a "Duplicate Endpoint Serial #" message, refer to "Troubleshooting" onpage108.
1. Select Last Read from the Select Report column on the left.
Result: Last Read displays in the eld below the list of Reports and the End Date defaults to the current date.
2. Use the End Date drop-down menu to post reads for a specic date. For example, customer reads are always posted on the 25th regardless of holiday or weekend.
3. Select the Period of time desired. (Example, Previous Week)
4. Click Run Report and then click the Apply button to apply the readings. A message similar to Sample 1 appears when the task is complete. Read the message to ensure you received what you expected.
Sample 1
Sample 2
In Sample 2, a Save/Clear Reads function was not done or the reading cycle was processed out of order. Therefore readings were not applied.
OTE:N "Endpoints Not On File" refers to endpoints received by a gateway that do not have an account record in the
database with a matching endpoint serial number.
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LOAD COLLECTORS

User Manual
ReadCenter Analytics
Route Reading> Load Collectors
Mobile Only: This section is intended for customers with a mobile network. Customers using ReadCenter Analytics exclusively
for a fixed network may skip this section.
Use this function to create a route load file which sends account information from ReadCenter Analytics or Analytics Mobile to the collection device for the purpose of gathering mobile meter readings. Settings defined on this screen apply to every meter on the route.
ReadCenter Analytics Mobile
Meter Reading Cycle> Load Collectors

Work Items

ORION ME work Items are optional tasks that are set up for collecting additional data for a group of selected ORION ME endpoints. Once the With Work Items box is checked, work items can be initiated automatically for all ORION ME endpoints that are part of the route or requested manually by the meter reader in the field for individual endpoints.
Setting Name
(Recommended) Create a unique Setting Name for each meter reading device, labeled with the type of device (handheld or laptop) being used. Be sure to select the appropriate Setting Name when creating the route load file.
Prior to creating the route load file (beginning with Step 1 on the next page), choose the correct Setting Name of the device being loaded. Use the New button next to the Setting Name field to create a new setting name. You also have the option to Rename a setting or Delete a setting name.
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ReadCenter® Analytics & Analytics Mobile
Requesting Work Items
Step 1 Select the accounts to be loaded by choosing a Group, or select a range of Route or Account numbers. For more
information on setting up account groups, refer to "Account Groups" onpage62.
In the Options area to the right, filter the account list by selecting one or more options.
Step 2 Click View Selected Accounts to verify the chosen accounts. A box at the bottom of the Selected Accounts form
shows the number of accounts to be loaded.
Step 3 • Insert a data storage device into the computer USB port.
• If there are ORION ME endpoints in the route, check the box labeled With Work Items.
Result: The Enable check box becomes available to allow choosing work items in advance for all accounts selected, if desired. The ability to manually request work items for individual accounts from the handheld or laptop reader, when in the field, also becomes available.
OTE:N Work items for accounts requested in advance can be viewed by the meter reader in the field but
cannot be changed. Work items that are not requested in advance can be initiated by the meter reader in the field. In either case, the data collected is returned with the route information and downloaded to ReadCenter during Unload Collectors.
• Select the mobile collection device (Handheld Reader or Laptop Reader) and click Browse to find the File Location where the route load file will be sent. Create a folder for the load file on the storage device if one does not exist. Depending on your selection, one of the load file types automatically displays.
- RecLoad.xml - With Work Items is selected (Handheld or Laptop)
- udc.dat - With Work Items is not selected (Handheld)
- ors.rte - With Work Items is not selected (Laptop)
• (Optional) Enter the "friendly" name of the Trimble Ranger handheld in the Device Name field if needed. This is an optional field, which may be used for wireless setup.
OTE:N If you do not need to assign work items in advance, skip to Step 4.
• Check the Enable box to activate the Work Items button. Any work items requested will be automatically performed on all ORION ME endpoints that are part of the route load file.
OTE:N If "With Work Items" is not checked, the Enable check box is not available.
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User Manual
Step 3 continued
• Click the Work Items button.
Result: The Work Items selection window opens.
• Select up to two work items from the three options. In the example shown, Historical Reads and Extended Status Parameters are selected.
- Get Historical Reads This work item is used to collect endpoint interval reading data during the route reading process. Historical Reads provide a water usage profile for each endpoint for the specified time period.
The information collected is useful in discovering potential leaks, addressing customer questions and/or resolving billing disputes. The work item automatically initiates the historical read data collection process in the handheld or mobile reading device and does not require manual intervention by the meter reader.
An ORION ME endpoint is capable of holding up to 90 days of readings, or 2160 hourly reads. If the account is set to read every 15 minutes—four (4) readings per hour—the data extracted reflects 4 readings per hour and reaches the maximum 2160 reads in 22.5 days (90 days / 4 = 22.5 days).
This chart shows the number of readings collected for meters set for hourly or 15 minute reads:
Available Prole Data
Extraction Intervals
Hourly Reads:
1 Read per Hour
24 Reads per Day
15 Minute Reads: 4 Reads per Hour 96 Reads per Day
7 days 168 reads (24 x 7) 672 (96 x 7)
14 days 336 reads (24 x 14) 1344 (96 x 14)
30 days 720 reads (24 x 30) 2160 (96 x 22.5)
60 days 1440 reads (24 x 60) 2160 (96 x 22.5)
All/ 90 days 2160 reads (24 x 90) 2160 reads (96 x 22.5)
Check the Get Historical Reads box to activate the work item.
Use the radio buttons to Select By Number of Days or Select By Date Range. If you choose Select By Date Range, use the drop-down menus that display to select a specific date range.
- Get Firmware Version This work item collects the firmware version of an ORION ME or SE (mobile mode) endpoint. Check the Get Firmware Version box to activate the work item.
- Get Extended Status Parameters This work item is used to gather the full status of the endpoint with additional data such as the meter type and resolution code. For additional information, refer to "Account Records" onpage51. Select the Get Extended Status Parameters box to activate the work item.
• Click Close when you are finished selecting work items.
Result: The Work Items selection window closes.
Page 21 June 2014
ReadCenter® Analytics & Analytics Mobile
Step 4 Click the Load Collector button to begin loading the files to the designated folder on the data storage device.
• If work items are requested, a confirmation message displays. Click OK and the "Load Complete" message displays.
• If work items are not requested, the "Load Complete" message displays.
Click OK.
The route file is now ready to be loaded to the mobile collection device (handheld or laptop). Refer to the handheld (ORI-IOM-52-EN, ORI-IOM-64-EN) and laptop (ORI-IOM-35-EN) Installation & Operation manuals for instructions on transferring the load file to the collection device.
OTE:N Work items that are initiated automatically in ReadCenter Analytics or Analytics Mobile can be viewed by the meter
reader in the field but cannot be changed.
OTE:N Work items that are not requested in ReadCenter Analytics or Analytics Mobile can be initiated by the meter reader
in the field. The data collected is returned with the route information and downloaded to ReadCenter during Unload Collectors.
Page 22 June 2014

UNLOAD COLLECTORS

User Manual
ReadCenter Analytics
Route Reading> Unload Collectors
Mobile Only: This section is intended for customers with a mobile network. Customers using ReadCenter Analytics exclusively
for a fixed network may skip this section.
Use this function when a completed route file is received to retrieve mobile meter reading data from the collection device and store the data in ReadCenter Analytics or Analytics Mobile.
Meter Reading Cycle> Unload Collectors
ReadCenter Analytics Mobile
Setting Name
Prior to unloading the route file (beginning with Step 1 on the next page), choose the correct Setting Name of the device being unloaded. Use the New button next to the Setting Name field to create a new setting name. You also have the option to Rename a setting or Delete a setting name.
(Recommended) Create a unique Setting Name for each meter reading device, labeled with the type of device (handheld or laptop) being used.
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ReadCenter® Analytics & Analytics Mobile
Step 1 • Select the mobile collection device (Handheld Reader or Laptop Reader) being unloaded.
• If the route file contains ORION ME or SE (mobile mode) endpoints, check With Work Items to ensure the file processes in the appropriate format. Work Items may have been assigned during Load Collectors for the route load file or manually collected in the field.
OTE:N Make sure you check With Work Items for Unload Collectors if it was checked for Load Collectors.
ReadCenter will not recognize the correct file if the Work Items box is not checked.
• Insert the data storage device with the route unload information into the computer USB port.
• Click Browse to locate the unload file folder on the storage device. One of the unload file types automatically displays.
- RecUnload.xml - With Work Items is selected (Handheld or Laptop)
- udc.dat - With Work Items is not selected (Handheld)
- ors.rte - With Work Items is not selected (Laptop)
OTE:N Device Name refers to the "friendly" name of the Trimble Ranger handheld which must be used for
wireless set up.
Step 2 Click Unload Collector. When the unload file is ready, the message "Unload data is ready for update" is displayed
in red below the field.
Step 3 (Optional) Click View Unloaded Readings to verify that the account information was retrieved from the reading
device. At this point, the information from the collector is in a raw data format. Once updated in Step 4, the billing resolution and test circle code will be applied.
OTE:N The route unload file information displays in a different data format when Work Items are selected.
Step 4 Click Update Accounts to store the current reading data in ReadCenter Analytics or Analytics Mobile.
Result: A message box displays the results when the update is complete.
Page 24 June 2014

ROUTE READING REPORTS / RUN REPORTS

User Manual
ReadCenter Analytics
Route Reading> Route Reading Reports
Use this function to display a list of predefined standard reports to view or print. These reports display information from the account records and are not associated with the Gateway Reading Reports.
ReadCenter Analytics Mobile
Meter Reading Cycle> Run Reports
1. Select a report from the list.
In the example, Unread Meters is selected from the General reports heading on the Route Reading Reports (or Run Reports) screen menu. When selected, Unread Meters displays in the eld to the right of the menu.
2. Select accounts by specifying a Group or a range of Route or Account numbers.
3. Select View Report.
If a report is generated, you can double-click the customer record and advance to the Account Record screen to review the reading history or select Preview and print the report.
Page 25 June 2014
ReadCenter® Analytics & Analytics Mobile

WRITE OUTPUT FILE

ReadCenter Analytics
Interface> Write Output File
Use this function to send meter readings collected from ReadCenter Analytics or Analytics Mobile to the billing system.
Meter Reading Cycle> Write Output File
ReadCenter Analytics Mobile
Step 1 Click Browse to select the Output File Name and Location where the billing software will look to retrieve account information from ReadCenter Analytics or ReadCenter Analytics Mobile. If the file name and location do not change, verify that the field is filled correctly.
Step 2 Choose an Interface Format from the drop down.
Step 3 Select accounts by specifying a Group, or select a range of Route or Account numbers. For more information on
setting up account groups, refer to "Account Groups" onpage62.
Optional filters may be added. By Read Date: Check the box to activate the option and receive accounts on or after a specific read date. Only Include Accounts 'Not Sent': Check the box to ensure accounts sent previously are not included in the file.
Step 4 Do the following to complete the Write Output File process.
• Click View Selected Accounts to verify the chosen accounts. A field at the bottom of the screen shows the number of accounts selected to be written.
• Click Write File to begin writing the file. When the message displays saying the last file written will be overwritten or create a new file will be created, click OK.
• After file writing is complete, you may optionally verify the format of the output file by clicking View File. Typically this will only be used by Badger Meter personnel.
Page 26 June 2014
User Manual

Part III: Reports and Analytics

Page 27 June 2014
ReadCenter® Analytics & Analytics Mobile

GATEWAY READING REPORTS

ReadCenter Analytics
Gateway Reading> Gateway Reading Reports
ReadCenter Analytics Mobile
n/a
Fixed Network Only: This section is intended for customers with a fixed network system. Customers using ReadCenter
Analytics exclusively for a mobile network may skip this section and refer to "Account Analytics" onpage42 for
Endpoint Alarm reports.
Account information Status Reports
Set Options for
Report Preview
Report you
selected
Endpoints table for
History report
Source of the
reading
Use the Gateway Reading Reports function to view meter readings by endpoint serial number and to run reports based on history or endpoint status indicators. A graph of the history can be displayed and/or printed.
History Report Screen Layout
• In the middle section of the Gateway Reading Reports screen is the Endpoints table, which displays endpoints with meter readings collected during the time specified for the report.
• The right side of the screen displays the report, which includes the individual account information and the Meter Readings table. As you point to a selection in the Endpoints table, the respective account information is displayed and readings reported by the selected endpoint during that time are shown in the table. Status indicators are displayed at the top of the table. A check in the box indicates the status reported by the endpoint at the time of the read.
• The number of the selected endpoint and the history line item are displayed in the bottom tool bar—2:109 in the screen shown above. Two text boxes are displayed in the bottom tool bar next to the Close button. The total number of endpoints is on the left (283) and the number of meter readings reported by the selected endpoint (109) is on the right. For a description of the Show Account, File and Preview buttons, which are available in the tool bar, refer to
"Buttons" onpage31. For a description of the Graph button, refer to "History Report Graph" onpage32.
Page 28 June 2014
User Manual
Screen Layout for Other Reports
For all reports except History, the following descriptions apply.
• The middle section of the Gateway Reading Reports screen is blank.
• The right side of the Gateway Reading Reports screen displays the report, which includes the individual account information and the Meter Readings table.
• The Show History button in the tool bar can be used to run a History report for an account.
• Two text boxes are displayed in the bottom tool bar next to the Close button. The left is blank. The right contains the number of records returned for the report selected.
Status
When a report is run, status indicators display across the top of the report. The box will be checked if the status was reported by the endpoint at the time of the read. In Preview mode, status is displayed as a single letter as shown in the Preview Status column in the table below.
Gateway Reading Reports Status
Program O Endpoint received a program parameter change. For example, it was reprogrammed via IR.
Device D Device condition. Endpoint reports an encoder error for ENC. For ELCD, conditions are
Tamper T Endpoint reports a tamper condition.
Reverse R Endpoint reports the encoder measured flow in the reverse direction.
No Use U Endpoint reports no usage.
Leak L Endpoint reports a potential leak condition.
Low Batt A Endpoint reports that its estimated battery life is low.
Primary Y The Primary indicator is only checked for the endpoint current reads. Current reads are
Mobile M Endpoint read collected via mobile device.
Preview
Status
Description
indicated in the extended status as shown below.
E-Series HR-E LCD
Empty Pipe Reverse Flow Encoder Removal Reverse Flow Temp Limit Leak Temp Limit Leak Encoder Life Encoder Programmed Encoder Life Encoder Programmed No Usage Sensor Error No Usage Magnetic Tamper
collected when the Current Reads schedule runs.
Usage Report Status
In addition to the status indicators listed above, the Usage report also has three additional columns—Max, Min, Usage—to show the maximum, minimum and current usage as reported by the endpoint.
Source
Except for the Usage report, the Source of the read is shown in the last column of the reports. The following options can display.
• Fixed: Current or Fixed: Historical which indicates the reading is from a gateway. Fixed: Current displays when the Current Reads schedule is run. Fixed: Historical displays when the Historical Reads
schedule is run.
• Mobile: Current or Mobile: Historical which indicates the reading is from a mobile collection device. Mobile Source indicators only display for customers with both fixed and mobile reading systems.
OTE:N If the read Source is Mobile (Current or Historical), the number in the Gateway # column on the report is shown as “-1.“
Page 29 June 2014
ReadCenter® Analytics & Analytics Mobile
Reports
Endpoint Alarms
Report Report
Status
Potential Leak (Water) Leak RTR: Endpoints with an RTR look for 1 hour of non-usage in 24 hours.
Description
ENC: Endpoints with an ADE or HRE look for 2 hours of non-usage in 24 hours.
ELCD: Endpoints with an HR E-LCD encoder report 24 hours without one 15-minute
interval of no flow.
Cut Cable or Magnetic Tamper
No Usage No Use Endpoint(s) reporting no usage. No usage conditions occur when there is no flow over
Reverse Flow (ENC, GAS, ELCD)
Encoder Error (ENC) Encoder Device condition. Endpoint(s) reporting an encoder error. Error conditions occur when
Cover Removal (GAS) Cover Device condition. Endpoint(s) reporting error due to meter cover or partial cover
Device Condition (ELCD)
Low Battery Low Batt Endpoint(s) reporting estimated remaining battery life is low.
Mobile Mode Indicator Mobile Endpoint(s) reporting in mobile mode.
Programmed Parameter Change
Priority of Alarms: Low Battery, Tamper, Reverse Flow, Leak, No Usage, Encoder Error (ENC)/Device Condition (ELCD). Endpoint alarms are based on the most current reading within the time period selected.
OTE:N Encoder error descriptions differ depending on the encoder type. Refer to the HR-E LCD Encoder Installation and
Programming Manual and E-Series Ultrasonic Meters User Manual, available at www.badgermeter.com, for more
information about HR E LCD and E-Series status indicators and clearing alarms.
Reading Reports
Last Read The most current meter reading within the time period selected. No Read The most current meter reading for endpoints that have not reported within the time period selected.
Tamper Endpoint(s) reporting a tamper condition when the wire between the register and the
endpoint is cut or shorted. With gas meters, a tamper occurs when the presence of an external magnetic field interferes with the ability of the gas endpoint to accurately record consumption.
a 30-day time frame.
Reverse Endpoint(s) reporting that the encoder has reverse direction measured flow, causing
the current reading to be lower than the previous recorded reading.
the encoder exhibits a temporary or permanent failure to extract the current reading.
removal.
Device The specific conditions indicated in the extended status. See “Device“ under "Status"
onpage29.
Program Endpoint received a program parameter change. Example, it was reprogrammed via IR.
Usage The most current meter reading, the lowest meter reading, and the difference between them within the
time period selected. Use the section titled "Set Options for Report Preview" at the bottom left to select records to show when previewing the report.
Not Advancing The most current meter reading for endpoints where the meter reading did not change within the time
period selected.
Notifications Endpoints with notifications set on Endpoint Settings or Account Records screens. If Alarm Notifications
are not set on either screen, the report is blank.
Leak Logger Refers to a report from the Permalog® acoustic leak detection device.
History All endpoints that have reported meter readings within the time period selected, along with the
individual meter readings collected within that time.
Page 30 June 2014
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