Axis Q3527-LVE User Manual

AXISQ3527-LVENetworkCamera

UserManual

AXISQ3527-LVENetworkCamera

TableofContents

Solutionoverview...........................................3

Productoverview...........................................4

Setup.....................................................6

Accessthedevice...............................................6

Needmorehelp?................................................7

Imagequality...................................................7

Overlays.......................................................11

Streamingandstorage...........................................11

Events........................................................13

Applications....................................................14

Troubleshooting............................................15

Resettofactorydefaultsettings...................................15

Checkthecurrentrmware.......................................15

Upgradethermware............................................15

Technicalissues,cluesandsolutions................................16

Performanceconsiderations.......................................17

Specications..............................................18

LEDIndicators..................................................18

SDcardslot....................................................18

Buttons.......................................................

Connectors....................................................

18
19

2

AXISQ3527-LVENetworkCamera

Solutionoverview

Solutionoverview

3

AXISQ3527-LVENetworkCamera

Productoverview

Productoverview

AXISQ3517-LV

1

Networkconnector

2

Controlbutton

3

I/Oconnector

4

Audioout

5

Audioin

6

DCconnector

7

SDcardslot

8

StatusLED(2x)

9

Functionbutton

10

IRLED(2x)

AXISQ3517-LVE,AXISQ3527-LVE

1

Networkconnector

2

Controlbutton

3

I/Oconnector

4

Audioout

5

Audioin

4

AXISQ3527-LVENetworkCamera

Productoverview

6

DCconnector

7

SDcardslot

8

StatusLED(2x)

9

Functionbutton

10

Heater

11

IRLED(2x)

CAUTION

Theheatermaybehot.

5

AXISQ3527-LVENetworkCamera

Setup

Setup

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See
Setasecurepasswordfortherootaccountonpage6.

3.Theliveviewpageopensinyourbrowser .

Verifythatnoonehastamperedwiththermware

TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:

1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage15

Afterthereset,securebootguaranteesthestateofthedevice.

2.Congureandinstallthedevice.

TPMmodule

TheTPM(TrustedPlatformModule)isacomponentthatprovidescryptographicfeaturestoprotectinformationfromunauthorized
access.Itisalwaysactivatedandtherearenosettingsyoucanchange.

TolearnmoreaboutTPM,gotowww.axis.com/press-center/media-resources/white-papers.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

6

AXISQ3527-LVENetworkCamera

Setup

•Changethepasswordatarecurringinterval,atleastonceayear.

Needmorehelp?

Youcanaccessthebuilt-inhelpfromthedevice’swebpage.Thehelpprovidesmoredetailedinformationonthedevice’sfeaturesand
theirsettings.

Imagequality

Capturemodes

CapturemodedenesthemaximumframerateavailableintheAxisproduct.Dependingonwhichcapturemodeyouselect,you
maynotbeabletouseWDR.

Acapturemodeconsistsofaresolutionandthecorrespondingframerateavailableintheproduct.Thecapturemodesetting
affectsthecamera’seldofviewandaspectratio.

Thelowerresolutioncapturemodeiscroppedoutfromthehighestresolution.

Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.

Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.

Selectcapturemode

Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com

7

AXISQ3527-LVENetworkCamera

Setup

Remotefocusandzoom

Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa
convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s
installationlocation.

Left:nofocus.Right:remotefocusapplied.

Left:nozoom.Right:remotezoomapplied.

Howtostraightenimage

Straightenimagestraightenstheimagehorizontallybyrotatingandcroppingitdigitally.Duetothecropping,apartoftheoriginal
imageislost.Thefunctionalityisideallyusedtostraightentheimageduringinstallation.Theillustrationshowsbeforeand
afterstraightenimagehasbeenused.

8

AXISQ3527-LVENetworkCamera

Setup

1.GotoSettings>Image>Imagecorrection.

2.EnableStraightenimage.

Hidepartsoftheimagewithprivacymasks

Createaprivacymasktohideapartoftheimage:

1.GotoSettings>Privacymask.

2.ClickNew.

Reducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Settheexposuremodetoautomatic.

Note

Ahighmaxshuttervaluecanresultinmotionblur.

•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.

•Reducesharpnessintheimage.

BenetfromIRlightinlow-lightconditionsusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Astheavailablelightdiminishes,youcansetthecamerato
automaticallyshifttonightmode,inwhichthecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-white
images.Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.

1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.

Selectexposuremode

Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

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AXISQ3527-LVENetworkCamera

Setup

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

StabilizeashakyimagewithElectronicImageStabilization(EIS)

ElectronicImageStabilization(EIS)canbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjectto
vibrations,forexample,windorpassingtrafc.TurnonEIStogetasmootherandsteadierimagewithoutblur.

EISalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.

Note

WhenEISisturnedontheimageiscroppedslightly,loweringthemaximumresolution.

1.GotoSettings>Image>Imagecorrection.

2.TurnonEIS.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.

1.GotoSettings>Image>Widedynamicrange.

2.TurnonWDR.

ImagewithoutWDR.

ImagewithWDR.

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AXISQ3527-LVENetworkCamera

Setup

Note

WDRmaycauseartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr

Overlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.

Showatextoverlayinthevideostreamwhenthedevicedetectsmotion

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion:

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

4.GotoSettings>Overlay.

5.SelectCreateoverlayandselectTextoverlay.

6.Enter#Dinthetexteld.

7.Choosetextsizeandappearance.

8.Topositionthetextoverlay,chooseCustomoroneofthepresets.

Createanactionrule:

9.GotoSystem>Events>Actionrules.

10.CreateanactionrulewithAXISVideoMotionDetectionastrigger.

11.Fromthelistofactions,selectOverlaytext.

12.Type“Motiondetected”.

13.Settheduration.

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

Streamingandstorage

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:

MotionJPEG

MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

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AXISQ3527-LVENetworkCamera

Setup

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

Reducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnontheZipstreamfunctionalityandselectthedesiredlevel.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

3.EntertheIPaddressofthehostserver.

4.Enterthenameofthesharedlocationonthehostserver.

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

Addaudiotoyourrecording

Editthestreamprolewhichisusedfortherecording:

1.GotoSettings>StreamandclickStreamproles.

2.SelectthestreamproleandclickAudio.

3.SelectthecheckboxandselectInclude.

4.ClickSave.

5.ClickClose.

12

AXISQ3527-LVENetworkCamera

Setup

Recordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeSetupnetworkstorageonpage12,orhaveanSDcardinstalled.

1.Gotothecamera’sliveview.

2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.

Towatchyourrecording:

1.ClickonStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Events

Setuprulesandalerts

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhenitrecords.

Recordvideowhenthecameradetectsmotion

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createanactionrule:

1.GotoSettings>System>Eventsandaddanactionrule.

2.Typeanamefortheactionrule.

3.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).

4.Fromthelistofactions,selectRecordvideo.

5.Selectanexistingstreamproleorcreateanewone.

6.Enableandsetthepre-triggertimeto5seconds.

7.EnableWhiletheruleisactive.

8.Enableandsetthepost-triggertimeto60seconds.

9.SelectSDcardfromthelistofstorageoptions.

10.ClickOk.

Detecttamperingwithinputsignal

Thisexampleexplainshowtotriggeranalarmwhentheinputsignalhasbeencutorshort-circuited.Formoreinformationaboutthe
I/Oconnector,seepage19.

1.GotoSettings>System>I/OPortsandturnonSupervisedI/Oforoneoftheports.

13

AXISQ3527-LVENetworkCamera

Setup

Createanactionrule:

1.GotoSettings>System>Eventsandcreateanactionrule.

2.Typeanamefortheactionrule.

3.Fromthelistoftriggers,selectInputSignalandthenSupervisedinputport.SetTamperedtoYes.

4.Fromthelistofschedules,selectAlways.

5.Fromthelistofactions,selectSendNoticationandthenselectarecipientorcreateanewrecipient.

6.ClickOK.

Recordvideowhenthecameradetectsimpact

Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan
objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetfrom0to100.Inthisscenario,someoneis
throwingrocksatthecameraafterhoursandyouwouldliketogetavideoclipoftheevent.

1.GotoSettings>System>Detectors.

2.Setshockdetectiontoon,andsetavaluefortheshocksensitivity.

Createanactionrule:

3.GotoSettings>System>Eventsandaddanactionrule.

4.Typeanamefortheactionrule.

5.Fromthelistoftriggers,selectDetectorsandthenselectShockdetection.

6.Fromthelistofschedules,selectAfterHours.

7.Fromthelistofactions,selectSendVideoClip.

8.Selectanexistingstreamproleorcreateanewone.

9.Enableandsetthepre-triggertimeto5seconds.

10.EnableWhiletheruleisactive.

11.Enableandsetthepost-triggertimeto60seconds.

12.Selectanexistingrecipientorcreateanewone.

13.ClickOK.

Applications

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications

TondtheusermanualsforAxisapplications,gotoaxis.com

Note

•Werecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

14

AXISQ3527-LVENetworkCamera

Troubleshooting

Troubleshooting

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.

Checkthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware

15

AXISQ3527-LVENetworkCamera

Troubleshooting

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware

2.Logintotheproductasanadministrator .

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomatically.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

ProblemssettingtheIPaddress

Thedeviceislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet

Thedevicecannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage15.

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime

®

:

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/products/axis-companion

16

AXISQ3527-LVENetworkCamera

Troubleshooting

Problemswithstreaming

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
deviceneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.

•SeePerformanceconsiderationsonpage17.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

•Logintothedevice’swebpageandsetacapturemodethatprioritizesframerate.
Changingthecapturemodetoprioritizeframeratemightlowerthemaximum
resolutiondependingonthedeviceusedandcapturemodesavailable.

•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.

•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.

17

AXISQ3527-LVENetworkCamera

Specifications

Specifications

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.

LEDIndicators

Note

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

StatusLED

Unlit

GreenSteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

Indication

Connectionandnormaloperation.

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

StatusLEDbehaviorandbuzzersignalforlevelingassistant

Forinformationonthefunctionbuttonusedforlevelingtheimage,seepage18.

Color

Fixedgreen

FlashinggreenFastbeepsAlmostlevel

FlashingorangeMediumbeepsNotlevel

Flashingred

Buzzer

Continuousbeep

Slowbeeps

Cameraposition

Level

Farfromlevel

SDcardslot

NO

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage15.

18

AXISQ3527-LVENetworkCamera

Specifications

•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.

FunctionButton

Thefunctionbuttonhasmultiplefunctions:

•AslevelingAssistant–Thisfunctionhelpstoensuretheimageislevel.Pressthebuttonforabout2secondstostartthe
levelingassistantandpressagaintostop.ThestatusLED(see)andbuzzersignalassistlevelingoftheimage.Theimageis
levelwhenthebuzzerbeepscontinuously.

•ToviewtheStatusLED–PressthebuttononcetolightuptheStatusLEDs.Pressagaintoturnthemoff.TheLEDs
willturnoffautomaticallyafter10seconds.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

Audioconnector

•Audioin–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).

•Audioout–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoranactive
speakerwithabuilt-inamplier .Astereoconnectormustbeusedforaudioout.

1Tip2Ring

AudioInput

AudioOutput

Foraudioin,theleftchannelisusedfromastereosignal.

Microphone/Linein

Lineout,monoLineout,mono

Microphonebiasvoltage

I/Oconnector

UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtriggering,andalarm
notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andglassbreakdetectors.

Supervisedinput-Enablespossibilitytodetecttamperingonadigitalinput.

3Sleeve

Ground

Ground

Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®
ApplicationProgrammingInterfaceorfromtheproduct’swebpage.

4-pinterminalblock

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AXISQ3527-LVENetworkCamera

Specifications

FunctionPinNotes

DCground

DCoutput

Congurable
(InputorOutput)

Example

Specications

1

2

3–4

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

DigitalinputorSupervisedinput–Connecttopin1toactivate,or
leaveoating(unconnected)todeactivate.Tousesupervisedinput,
installend-of-lineresistors.Seeconnectiondiagramforinformation
abouthowtoconnecttheresistors.

Digitaloutput–Internallyconnectedtopin1(DCground)when
active,andoating(unconnected)wheninactive.Ifusedwithan
inductiveload,e.g.,arelay,connectadiodeinparallelwiththeload,
toprotectagainstvoltagetransients.

0VDC

12VDC
Maxload=50mA

0tomax30VDC

0tomax30VDC,opendrain,
100mA

1

DCground

2

DCoutput12V,max50mA

3

I/Oconguredassupervisedinput

4

I/Oconguredasoutput

Powerconnector

2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheither
aratedoutputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

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UserManualVer.M2.5
AXISQ3527-LVENetworkCamera
©AxisCommunicationsAB,2019

Date:May2019

PartNo.T10139610