Axis Q3504-VE User Manual (prior to 8.10)

AXISQ3504-VENetworkCamera
UserManual
AboutthisDocument
Thismanualisintendedforadministratorsandusersof AXISQ3504-VEFixedDomeNetworkCamera,andisapplicableto rmware6.25andlater.Itincludesinstructionsforusingandmanaging theproductonyournetwork.Previousexperienceofnetworking willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor Linux-basedsystemsmayalsobeusefulwhendevelopingshellscripts andapplications.Laterversionsofthisdocumentwillbepostedat www.axis.com.Seealsotheproduct’sonlinehelp,availablethrough theweb-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom countrytocountry.Checkthelawsinyourlocalregionbeforeusing thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofceofanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnicalor typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyofanykindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidentalor consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedatwww.axis.com/patent.htmandoneormore additionalpatentsorpendingpatentapplicationsintheUSandother countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem “About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe instructionsgivenintheuserdocumentation.Thisequipmentcontains nouser-serviceablecomponents.Unauthorizedequipmentchangesor modicationswillinvalidateallapplicableregulatorycertications andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare registeredtrademarksortrademarkapplicationsofAxisABinvarious jurisdictions.Allothercompanynamesandproductsaretrademarksor registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux, Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarksor registeredtrademarksofOracleand/oritsafliates.UPnP certicationmarkoftheUPnP
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C, LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD, miniSDHC,microSDHC,microSDXCarealltrademarksorregistered trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
TM
ImplementersCorporation.
TM
isa
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
ElectromagneticCompatibility(EMC)onpage2.
LowVoltage(LVD)Directive2014/35/EU.SeeSafetyonpage2.
RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3. Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable standardsfor:
Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP) andfoundtocomplywiththelimitsforaClassAdigitaldevice, pursuanttopart15oftheFCCRules.Theselimitsaredesignedto providereasonableprotectionagainstharmfulinterferencewhenthe equipmentisoperatedinacommercialenvironment.Thisequipment generates,uses,andcanradiateradiofrequencyenergyand,ifnot installedandusedinaccordancewiththeinstructionmanual,may causeharmfulinterferencetoradiocommunications.Operationofthis equipmentinaresidentialareaislikelytocauseharmfulinterference inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis ownexpense.Theproductshallbeconnectedusingashieldednetwork cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct shallbeconnectedusingashieldednetworkcable(STP)thatis properlygrounded.Cetappareilnumériqueestconformeàlanorme NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassAlimitofEN55032.Theproductshallbe connectedusingashieldednetworkcable(STP)thatisproperly grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment thisproductmaycauseRFinterference,inwhichcasetheusermaybe requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording toEN61000-6-1residential,commercialandlight-industrial environments.
Thisproductfulllstherequirementsforimmunityaccordingto EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassAlimitofAS/NZSCISPR32.Theproductshall beconnectedusingashieldednetworkcable(STP)thatisproperly grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment thisproductmaycauseRFinterference,inwhichcasetheusermaybe requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環 境で使⽤すると電波妨害を引き起こすことがあります。この 場合には使⽤者が適切な対策を講ずるよう要求されることが あります。本製品は、シールドネットワークケーブル(STP)を 使⽤して接続してください。また適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에 서사용하는것을목적으로하며,모든지역에서사용할수 있습니다.적절히접지된STP(shieldedtwistedpair)케이 블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded networkcable(STP)orotherappropriatemethod.
Battery
TheAxisproductusesa3.0VCR2032lithiumbatteryasthepower supplyforitsinternalreal-timeclock(RTC).Undernormalconditions thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset ateverypower-up.Whenthebatteryneedsreplacing,alogmessage willappearintheproduct’sserverreport.Formoreinformationabout theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
Riskofexplosionifthebatteryisincorrectlyreplaced.
Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignatedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste.Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicablein theEuropeanUnionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbedisposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly .
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon therestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative actAdministrationontheControlofPollutionCausedbyElectronic InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB Emdalavägen14 22369Lund Sweden
Tel:+46462721800 Fax:+4646136130
www.axis.com
WarrantyInformation
ForinformationaboutAxis’productwarrantyandtheretorelated information,seewww.axis.com/warranty/
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis reseller.Ifyourquestionscannotbeansweredimmediately,your resellerwillforwardyourqueriesthroughtheappropriatechannelsto ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
downloaduserdocumentationandsoftwareupdates
ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category ,orphrase
reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
chatwithAxissupportstaff
visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.
AXISQ3504-VENetworkCamera
TableofContents
SafetyInformation..........................................6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview..........................................7
ConnectorsandButtons..........................................8
LEDIndicators..................................................10
StatusLEDBehaviorforFocusAssistant.............................10
AccesstheProduct..........................................11
AccessfromaBrowser...........................................11
AccessfromtheInternet..........................................11
SettheRootPassword...........................................12
PTZMode......................................................12
Congurecapturemode..........................................12
SetPowerLineFrequency.........................................12
TheLiveViewPage..............................................13
MediaStreams.............................................16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................17
AlternativeMethodsofAccessingtheVideoStream....................17
AccessAudioStreams............................................18
SetUptheProduct..........................................19
BasicSetup....................................................19
VideoandAudio............................................20
SetUpVideoStreams............................................20
Aboutstreamproles............................................23
AboutONVIFmediaproles.......................................23
CameraSettings................................................23
ViewArea.....................................................27
Aboutoverlays..................................................28
Aboutprivacymasks.............................................30
Setfocusandzoom..............................................30
SetUpAudio...................................................31
AudioClips....................................................32
ConguretheLiveViewPage.................................34
PTZ(PanTiltZoom).........................................36
Aboutpresetpositions...........................................36
Gatekeeper....................................................36
Aboutguardtours...............................................37
Advanced......................................................37
Detectors..................................................39
Aboutcameratampering.........................................39
Howtoconguretamperingdetection..............................39
Howtocongureanactionrulefortamperingalarm...................39
ShockDetection................................................39
AudioDetection................................................39
Applications...............................................41
ApplicationLicenses.............................................41
UploadApplication..............................................41
ApplicationConsiderations........................................41
AXISVideoMotionDetection.................................43
Considerations..................................................43
StartandStoptheApplication.....................................43
CongureApplication............................................43
UsingtheApplicationinanActionRule.............................46
Events....................................................48
SetUpActionRules.............................................48
AddRecipients..................................................50
CreateSchedules................................................52
SetUpRecurrences..............................................52
Recordings.................................................53
4
AXISQ3504-VENetworkCamera
TableofContents
FindRecordings.................................................53
PlayRecording..................................................53
ExportVideoClip................................................54
ContinuousRecording............................................54
Languages.................................................55
SystemOptions.............................................56
Security.......................................................56
Date&Time....................................................58
Network.......................................................59
Storage.......................................................64
Ports&Devices.................................................66
Maintenance...................................................67
Support.......................................................67
Advanced......................................................68
ResettoFactoryDefaultSettings...................................69
Troubleshooting............................................70
ChecktheFirmware.............................................70
UpgradetheFirmware...........................................70
Symptoms,PossibleCausesandRemedialActions.....................70
TechnicalSpecications......................................74
Connectors....................................................74
Multicable(soldseparately).......................................74
ConnectionDiagrams............................................75
PerformanceConsiderations.......................................75
5
AXISQ3504-VENetworkCamera
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury .
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO
TICE
NO NO
TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6
AXISQ3504-VENetworkCamera
HardwareOverview
HardwareOverview
Forspecicationsofthehardwarecomponents,seeTechnicalSpecicationsonpage74.
Note
3–9mmlens:Pressingthelenstoohardwhilecleaningmaycausethelenstomovedown.Ifthishappenswhilethe cameraisinoperation,re-calibratetheopticsbyclickingCalibratefromtheServerMaintenancewebpage(System Options>Maintenance).
1
Networkconnector
2
Controlbutton
3
I/Oconnector
4
Audioout
5
Audioin
6
SDcardslot
7
StatusLED
8
Functionbutton
9
AC/DCconnectorforpoweraccessory
10
HeaterCaution! Caution!
Caution!
Theheatermaybehot.
7
AXISQ3504-VENetworkCamera
HardwareOverview
1
Mountingbracket
2
Sidelidcoveringsideholeinmountingbracket
3
Lockingclip
4
Conduitadaptor
5
Unitcasing
6
Cameraunit
7
Domecover
8
Weathershield
9
Springs
ConnectorsandButtons
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO
TICE
NO NO
TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,andalarm notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample: PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes active(shownunderSystemOptions>Ports&Devices).
8
AXISQ3504-VENetworkCamera
HardwareOverview
Audioconnector
TheAxisproducthasthefollowingaudioconnectors:
Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran activespeakerwithabuilt-inamplier.Itisrecommendedtouseastereoconnectorforaudioout.
3.5mmaudioconnectors (stereo)
1Tip2Ring
AudioInput
AudioOutput
Balanced:‘Hot’signalMicrophone/Linein
Unbalanced:Microphone/Linein
Lineout,monoLineout,mono
Balanced:‘Cold’signalMicrophone/Line in
Unbalanced:Unused
SDcardslot
NO
TICE
NO NO
TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjectsorexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror
unmounttheSDcardfromtheAxisproduct’swebpagesbeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage69.
3Sleeve
Ground
Ground
•ConnectingtoanAXISVideoHostingSystemservice.Seepage60.Toconnect,pressandholdthebuttonforabout3 secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage60.Toconnect,pressandholdthebuttonforabout3seconds.
FunctionButton
Thefunctionbuttonhasmultiplefunctions:
AsLevellingAssistant–Thisfunctionhelpstoensuretheimageislevel.Pressthebuttonforabout2secondstostart thelevellingassistantandpressagaintostop.ThestatusLED(see)andbuzzersignalassistlevellingoftheimage. Theimageislevelwhenthebuzzerbeepscontinuously.
ToviewtheStatusLED–PressthebuttononcetolightuptheStatusLEDs.Pressagaintoturnthemoff.TheLEDs willturnoffautomaticallyafter10seconds.
9
AXISQ3504-VENetworkCamera
HardwareOverview
LEDIndicators
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLED
Unlit
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
Indication
Connectionandnormaloperation.
Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.
StatusLEDBehaviorforFocusAssistant
ThestatusLEDasheswhentheFocusAssistantisactive.
Color
RedTheimageisoutoffocus.
AmberTheimageisclosetofocus.
Green
Indication
Adjustthelens.
Thelensneedsnetuning.
Theimageisinfocus.
10
AXISQ3504-VENetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExplorer
•Safari
•Chrome
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensed copies.
Note
•QuickTime
®
withOSX
TM
®
withWindows
®
orFirefox
TM
®
withotheroperatingsystems.
isalsosupportedforviewingH.264streamsandforaudio.
®
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe congured.Forinstructions,seeSettheRootPasswordonpage12.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions> Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage62.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
11
AXISQ3504-VENetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage57.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage69.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
PTZMode
PTZmodeissetthersttimetheAxisproductisaccessedandcanonlybechangedbyresettingtheproducttofactorydefault settings.TheproductcanuseeitherOpticalzoomforinstallationorOpticalZoomformonitoring.ThedefaultmodeisOptical zoomforinstallation.Inthismodeopticalzoomisdisabledformonitoring,butitispossibletoenableviewareasanddigital PTZ.TheGatekeeperfunctionisnotavailableinthismode.
SelectOpticalzoomformonitoringtouseopticalzoomonlyformonitoring(suchasforGatekeeper).InthismodedigitalPTZ andviewareasaredisabled.
Congurecapturemode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
Ifyouselectanothercapturemodethandefault,theproductneedstorebootforthechangestotakeeffect.
SeealsoAboutcapturemodesonpage23.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage68) orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause imageickeriftheproductisusedinuorescentlightenvironments.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
12
AXISQ3504-VENetworkCamera
AccesstheProduct
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto tthebrowserwindow(leftbutton).
ClickWDRontoenableWDRinintensebacklightconditions.ClickWDRofftodisableWDRinlow lightconditionsforoptimalexposure.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation abouthowtocongurestreamproles,seepage23.
SelectaSceneprolefromthedrop-downlist.Forinformationaboutsceneproles,seeAboutscene prolesonpage24.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow toenableandcongureoutputbuttons,seepage35.Theoutputbuttonnamemaydifferdependingon thenameenteredintheI/OPortsconguration.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For informationabouthowtoenableandcongureoutputbuttons,seepage35.
UsetheManualTriggerbuttontotriggeranactionrulefromtheLiveViewpage.Forinformationabout howtocongureandenablethebutton,seeManualTriggeronpage14.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong> ActionButtons.
ClickDefogtoenableordisabletheDefogfeature.FormoreinformationseeEnableDefogonpage24.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe audioclipandclickthePlaybutton.
Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically. Ifrequired,theheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton, gotoSetup>LiveViewCong.UnderActionButtons,selectShowheaterbuttonandspecifythe numberofminutestheheatershouldbeactivated.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation abouttheGatekeeper,seepage36.
13
AXISQ3504-VENetworkCamera
AccesstheProduct
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage48.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage17formore information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen audioisenabled.
Forinformationabouthowtocongureaudio,seeSetUpAudioonpage31.
Speakerbutton—Clicktoturnthespeakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
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AXISQ3504-VENetworkCamera
AccesstheProduct
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured fromtheAudiotabintheAMCControlpanel:
Simplex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio transmission.
PTZControls
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage27.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols. User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage37.
Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.
PanandTiltbars–Usethearrowstopanandtiltthecameraview ,orclickonapositiononthebartosteerthecameraviewto thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage37.
15
AXISQ3504-VENetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
RTPoverRTSP
RTPoverRTSPoverHTTP
MulticastRTP
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttohaveanup-to-datevideostream, evenifsomeframesaredropped.
Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletocongure rewallstoallowRTSPtrafc.
Thisunicastmethodcanbeusedtotraverse rewalls.Firewallsarecommonlyconguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped. Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample. Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10 simultaneousconnections.
Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotrafc onthenetworkuntilaclientconnectsand requeststhestream. Notethatthereareamaximumof10 simultaneousunicastconnections.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS MediaControlinInternetExplorerinWindows.
Note
ToensuresupportfortheOpusaudiocodec,theMotionJPEGstreamisalwayssentoverRTP.
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AXISQ3504-VENetworkCamera
MediaStreams
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ3504-VENetworkCamera
MediaStreams
Note
<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww .axis.com/developer
WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
supportsG.7 1 1andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ3504-VENetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin thetopright-handcorneroftheLiveViewpage.
Administratorshaveunrestrictedaccesstoallsettings.
Operatorshaverestrictedaccesstosettings,seeUsersonpage56
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage56.
2.TCP/IP.Seepage59.
3.Date&Time.Seepage58.
4.VideoStream.Seepage20.
5.Focus&Zoom.Seepage30.
6.AudioSettings.Seepage31.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
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AXISQ3504-VENetworkCamera
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage20.
•Streamproles.Seepage23.
•ONVIFMediaProles.Seepage23.
•Camerasettings.Seepage23.
•Viewareas.Seepage27.
•Overlayimage.Seepage28.
•Privacymask.Seepage30.
•Focusandzoom.Seepage30.
•Audiosettings.Seepage31.
•Audioclips.Seepage32.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage20.
•Audio.Seepage31.
•H.264.Seepage21.
•Zipstream.Seepage22
•MJPEG.Seepage23.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeSetUpVideoStreamsonpage20.UnderPreview,clickOpenandselecttheShow pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe numberofpixelsintheWidthandHeighteldsandclickApply.
•Whensettingfocus,seeSetfocusandzoomonpage30.SelecttheShowpixelcounteroptiontoenabletherectangle intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight eldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
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AXISQ3504-VENetworkCamera
VideoandAudio
Thefollowingsettingsareavailable:
Resolution.Selectthedefaultresolution.
Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
Mirrorimage.Ifrequired,theimagecanbemirrored.
Rotateimage.Ifrequired,theimagecanberotated.
Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest frameratepossibleunderthecurrentconditions.
Overlaysettings.SeeAboutoverlaytextonpage28.
ClickSavetoapplythenewsettings.
AboutH.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimage,whereas P-framesonlycontainthedifferencesfrompreviousframes.
AboutGOPlength
AGroupofPictures(GOP)containsoneI-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes betweentwoI-frames.
IfyousettheGOPlengthandtheframerateequallyyouwillgetoneGOPpersecond.IfyouchangetheGOPlengthtoahigher valueyouwillgetmoresmallsizedP-framesandlessbigsizedI-frameswhilekeepingthesameframerate.Inotherwords,ahigh GOP-lengthvaluesavesbandwidth,butthevideoqualitymaydecrease.AlowGOP-lengthvalueincreasesthevideoquality butneedsmorebandwidth.
AboutH.264proles
TheAxisproductsupportsthefollowingH.264prole(s):
Main:TheMainproleusesCABACandprovidesabettercompressionwithmaintainedvideoquality.Itrequiresalarger amountofprocessingpowertodecodethantheBaselineprole.
High:TheHighproleprovidesahighercompressionthanbothMainandBaselineproles,butrequiresmoreprocessing powertodecode.Highprolesupports8x8blocks,whichreducesthebitratefurthercomparedtotheMainprole.
Aboutbitratecontrol
Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.
Thebuilt-inbitratecontrolcanbecombinedwithZipstream,seeAboutZipstreamonpage22.Werecommendusingahighbitrate limittoenablethefullpotentialofZipstream.
Aboutvariablebitrate
Variablebitrate(VBR)adjuststhebitrateaccordingtotheimagecomplexity.Whentheactivityinthesceneincreases,VBRadjusts thebitrateaccordingtothecomplexity,usingupmorebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity. Variablebitrateissuitableifthereisasurplusinbandwidth,wheretheincreasedbitratemaynotbeanissue.
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AXISQ3504-VENetworkCamera
VideoandAudio
Aboutmaximumbitrate
Ifyouhavelimitedbandwidth,werecommendMaximumbitrate(MBR).MBRallowsyoutosetatargetbitratetocontrolthe bandwidthconsumption.Thetargetvaluelimitsthebitrate,butitmaintainsaexibilitytobeabletoprioritizeacontinuousvideo stream.Consequently,theframeratemightneedtogodownandtheimagequalitymightdecrease.Topartlycompensateforthis, youcanselectwhichvariableshallbeprioritized.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
HowtosetanH.264prole
1.TochangethesettingsforallH.264streamsthatdonotuseastreamprole,gotoVideo&Audio>VideoStream>H.264.
2.ToincreaseordecreasethenumberofframesperGOP,settheGOPlength.
3.SelectoneoftheH.264proles.
4.Selectonofthefollowing:
-Variablebitrate
-Maximumbitrate
5.IfyouselectMaximumbitrate,selectwhichvariabletoprioritizeinthePrioritydrop-downlist.
6.ClickSave.
Howtoincludecurrentbitrateinatextoverlay
1.GotoVideo&Audio>VideoStream>OverlaySettings.
2.IntheIncludetexteldenter#b.
3.ClickSave.
AboutZipstream
Axis’ZipstreamTechnologyisabitratereductiontechnologyoptimizedforvideosurveillance.Zipstreamreducestheaveragebitrate intheH.264streambyremovingunnecessarydataandmakesitpossibletoallowhigherresolutions,reducestoragecostor tokeeprecordingsforalongertime.
Toreducethebitrate,Zipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfromavideo surveillanceperspective,forexamplethebackground.Imagedetailsthatareimportantforforensicvideoanalysis,forexamplefaces andlicenseplates,arepreservedwithenoughnumberofbits.
Axis’ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatiblewiththird-partyclientsandVMSsolutions thatdecodeH.264video.
Recommendeduseofbitratereduction
Zipstreamoffersanumberofbitratereductionpresets,fromLowtoExtreme.Lowbitratereductionisenabledbydefaultandis safetouseinallapplicationswhilestillreducingthebitrate.
Forcloud-connectedcamerasorcamerasusingedgestoragethatneedtolimitthebitrateforincreasedstoragetimeitis recommendedtoselecttheExtremebitratereduction.Thissettingissuitabletocombinewithmotiondetectiontriggeringand variablebitrate(VBR)wherethebitrateisallowedtoadapttochangesincomplexityinthescene.
HowtosavebandwidthandstorageusingZipstream
ThebitratecontrollerbuiltintotheproductcanbecombinedwithZipstreamtoensureamaximumbitrate(MBR)limit.We recommendusingVBRorMBRwithahighbitratelimittoenablethefullpotentialofZipstream.Forinstanceinrailwaysurveillance whereattimesthereisalotofmovementinthesceneandwhereitisimportanttocapturedetails,suchasfacialfeatures,theMBR shouldbesetto10Mbit/s(for1080presolutionat30fps).
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AXISQ3504-VENetworkCamera
VideoandAudio
TofurthersavebandwidthgotoSetup>Video&Audio>VideoStreamanddooneormoreofthefollowing:
•GototheImagetabandsetalowMaximumframeratevalue.
•GototheH.264tabandsetahighGOPlengthvalue.
•GototheZipstreamtabandselectExtremeH.264bitratereduction.
•GototheZipstreamtab.EnableDynamicGOPandsetahighMaxdynamicGOPlengthvalue.
Alwaysverifythatthevideostreammeetsthequalityrequirementsforyoursurveillancepurposesafterchangingthevideostream settings.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage, themaximumframesizeshouldbesettoanoptimalvalue.
Aboutstreamproles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage48.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage54.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
AboutONVIFmediaproles
AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles canbeusedbyaclienttoconguremediastreamproperties.
TheONVIFMediaProlespagelistsallpreconguredproles.Theseprolesareincludedintheproductforquicksetup.Youcan add,modifyorremoveONVIFmediaprolesfromthispage.
CameraSettings
TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
Aboutcapturemodes
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Acapturemodewithalarge maximumresolutionhasareducedmaximumframerateandviceversa.Thecapturemodesettingalsoaffectsthecamera’seldof viewastheeffectivesizeoftheimagesensordiffersbetweencapturemodes.
Capturemodeissetthersttimetheproductisaccessed.SelectthedesiredcapturemodeandclickOK.
Important
Changingcapturemodewhentheproducthasbeenconguredisnotrecommendedasmostothersettingswillbeeither removedorreset.
23
AXISQ3504-VENetworkCamera
VideoandAudio
Tochangecapturemode,followthesesteps:
1.GotoSetup>Video&Audio>CameraSettings.
2.Selectthenewcapturemode.
3.ClickSave.
Note
Whenthecapturemodeischanged,thecameraneedstorebootforthechangestotakeeffect.
Aboutsceneproles
Asceneproleisasetofpredenedimageappearancesettingsincludingcolorlevel,brightness,sharpness,contrastandlocal contrast.Sceneprolesarepreconguredintheproductforquicksetuptoaspecicscenario,forexampleForensicwhichis
optimizedforsurveillanceconditions.Foradescriptionofeachavailablesetting,seetheonlinehelp
Youcanstilladjusttheimageappearancemanually,seeImageAppearanceonpage24.
ImageAppearance
.
TochangeImageAppearancegotothemenusunderSetup>Video&Audio>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives minimumcolorsaturation.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
LocalContrastappliescontrasttoaspecicareaoftheimage.Usetheslidertoadjustthecontrast,whereahighervalueproduces animagewithhighcontrastbetweenthedarkandlightareasandissuitableforsceneswithwidedynamicrange.
ImageCorrection
TochangethesesettingsgotoSetup>Video&Audio>CameraSettings.
ElectronicImageStabilization(EIS)
Whenmonitoringanenvironmentthatissubjecttovibrationssuchasatrainstation,orwhenthecameraismountedonapole, imagesmayappearunsteady.Toautomaticallyimproveimagestability,selectElectronicimagestabilization(EIS)fromVideo& Audio>CameraSettings.
BarrelDistortionCorrection
Barreldistortionisalenseffectthatcausesanimagetolookcurved.Theextentofdistortiondependsonthezoomlevel.
Toeditbarreldistortionsettings,clickEditfromVideo&Audio>CameraSettings>ImageCorrection.IntheBarrelDistortion Correctionwindow,adjusttheslidertocorrectthedistortion,usingthegridforassistance.Ahighervalue(Full)impliesthat theimagewidthisretainedattheexpenseofimageheightandresolution.Asmallervalue(Crop)impliesthatimageheight andresolutionareretainedattheexpenseofimagewidth.
EnableDefog
EnablethisfeaturefromVideo&Audio>CameraSettingstocountertheeffectsoffoggyweatherandgetaclearimage.Orclick theDefogbuttonintheproduct’sLiveViewpage.ThisbuttoncanbeconguredtoappearintheLiveViewpagefromLiveView Cong>LiveViewLayout.UsetheDefogEffectslidertoadjustthedegreeofcounteringasrequired.
24
AXISQ3504-VENetworkCamera
VideoandAudio
Note
Toomuchbrightnesscannegativelyimpactimagequalitywhendefogisactive.
WhiteBalance
TochangethissettinggotoSetup>Video&Audio>CameraSettings
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp
ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually setareferencewindowforwhitebalanceintheviewarea.
Aboutstraightenimage
Straightenimagestraightenstheimagehorizontallybyrotatingandcroppingitdigitally.Duetothecropping,apartoftheoriginal imageislost.Thefunctionalityisideallyusedtostraightentheimageduringinstallation.Theillustrationshowsbeforeand afterstraightenimagehasbeenused.
.
Howtoautomaticallystraightenanimage
1.GotoVideo&Audio>CameraSettings>ImageCorrectionandclickStraightenImage.
2.ClickAutomatictoautomaticallyrotateandcroptheLiveviewimage.
Howtomanuallystraightenanimage
1.GotoVideo&Audio>CameraSettings>ImageCorrectionandclickStraightenImage.
2.UsetheslidertomanuallystraightentheLiveviewimage.Youcanalsorotateitbytypingthenumberofdegreesdirectly intheRotatedeld.
WideDynamicRange
Widedynamicrange(WDR-ForensicCapture)providesbalancedimagesinsceneswhenthereisaconsiderablecontrastbetween lightanddarkareasintheimage.Thecameraautomaticallyhandlesthetransitionbetweensuchscenesandlow-lightconditions.In rarelightconditionsdisablingWDRmightgiveabetterimage.
25
AXISQ3504-VENetworkCamera
VideoandAudio
Important
UseWDRincombinationwithautomaticexposurecontrol.Otherexposuresettingscouldgiveundesirableresults.
Note
WDRisonlyavailableifyouhaveselectedacapturemodethatsupportsWDR.SeeCongurecapturemodeonpage12.
ExposureSettings
Exposureistheamountoflightthecamera’ssensorcapturesforascene.Toomuchlightresultsinawashedoutimageandtoo littlelightresultsinadarkimage.
Exposurevalue-UsetheExposurevalueslidertoadjusttheoverallbrightnessoftheimage.
Exposurecontrol-Selectasuitableoptiontocontrolexposure.
Formostscenes,theAutomaticoptionwillprovidethebestresults.Theshutterspeedisautomaticallysettoproduceoptimum imagequality .Fluorescentlampsorotherlightsourcescansometimescauseickeringintheimage.Toreduceickerintheimage, selecttheFlickeroptionthatmatchesthepowerlinefrequency. TheHoldcurrentoptionlocksthecurrentexposuresettings.
Maxexposuretime-Shutterspeed,alsocalled‘exposuretime’,standsforthelengthoftimethecamerashutterisopen,thereby exposingthecamerasensortolight.Ifshutterspeedisfastitcanfreezeactioneffectively.Ifshutterspeedisslow,itcancause movingobjectstoappearblurred.Decreasingtheexposuretimewillreducemotionblur.
Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto settingcanbeused. YoucanselectapredenedareabydeningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareasthatare toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexposuredata. TheremustbeatleastoneIncludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexposurezone. NotethatanExcludewindowiseffectiveonlywhenplacedinsideanincludewindow. Tip:IfanareaisextremelybrightdrawanIncludewindowtocoverthewholeareaanddeneExcludewindowswithinitto blockoutthebrightareas.
Exposurepriority-WhenMotionisprioritizedandmaximumShuttertimeissettoasmallvalue,motionblurintheimageis minimized.Thiscanbeusefulforrecognitionofmovingobjectssuchaspeopleandvehicles. However,prioritizingmotionmaycauseanincreaseinimagenoise,especiallyinlowlightsituations.WhenLownoiseisprioritized andGainissettoasmallvalue,imagenoiseisminimized.Thelesizeisalsoreduced,whichcanbeusefulifstoragespaceor bandwidthislimited.However,prioritizinglownoisemayresultinaverydarkimage,especiallyinlowlightsituations.
Shutter&Gain
Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallowsdifferent prioritizationinnormallightandinlowlight.
Shutterspeedisrelatedtotheamountoftimetheshutterisopenedandismeasuredinseconds(s).Aslowshutterspeedallows morelighttoreachthesensorandcanhelpproduceabrighterimageinlowlightsituations.Ontheotherhand,aslowshutter speedcancausemovingobjectstoappearblurry.
SetWideDynamicRangetoWDROffandsetShutterto
Autotosettheshutterspeedautomatically.Ifrequired,useMaxshuttertolimittheshutterspeedtopreventtheframe ratefrombeingreduced.
Fixedtouseaxedshutterspeed.
Gain,measuredindecibel(dB),istheamountofamplicationappliedtotheimage.Ahighgainmayprovideabetterimageinlow lightsituationsbutwillincreasetheamountofimagenoise.
SetGainto
Autotosetthegainautomatically .Ifrequired,useMaxgaintolimittheappliedgain.
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AXISQ3504-VENetworkCamera
VideoandAudio
Fixedtouseaxedgain.
Example Ifstoragespaceorbandwidthislimited,tryusingalowergain.Thiswillreduceimagenoiseandproducesmallerimageles.
Irisadjustment
SelectEnableautomaticirisadjustmenttoautomaticallycompensateforchanginglightconditions.Thisoptionisnotavailable ifaxedirisisused.
UsetheIrisadjustmentslidertosetthepreferredF-value.Thescalerepresentstheamounttheirisisopen.Ifsetto0,theirisis openedasmuchaspossible.Ifsetto100,theirisisclosedasmuchaspossible.TheactualF-valueisshownbelowtheslider.If automaticirisadjustmentisenabled,theiriswillstayatthispositionaslongaslightconditionsarefavorable.Iflightconditions change,theiriswilladjustitselftothebestirissettings.Ifautomaticirisadjustmentisdisabled,theiriswilllockontheset positionregardlessoflightconditions
Day/Night
TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhen usinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”infraredlight.The imageisshowninblackandwhitewhentheIRcutlterisoff.
IfusingautomaticExposurecontrol,settheIRcutltertoAutotoautomaticallyswitchbetweenOnandOffaccordingtothe lightingconditions.
TheDay/Nightshiftlevelbarhelpsdeterminewhenthecamerawillshiftfromdaymodetonightmode.Normally,thecamera automaticallychangesmodefromdaytonightwhenverydark(level100intheslider).BysettingDay/Nightshiftleveltoa lowervalue,thecamerawillchangetonightmodeearlier.
ViewArea
Aviewareaisacroppedpartofthefullview.EachviewareaistreatedasavideosourceinLiveViewandhasitsownvideo streamandPTZsettings.
Whensettingupaviewareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture, requiringmorebandwidthwithoutaddingimageinformation.
Toenable,gotoVideo&Audio>CameraSettingsandselectEnableViewAreas.
Toaddanewviewarea:
1.GotoVideo&Audio>ViewArea.
2.ClickAdd.
3.ThenewviewareaappearsunderSelectedviewarea.EnteradescriptivenameintheNameeld.
4.SelectanAspectratioandaVideostreamresolution.
5.Anewviewareacoversthewholeimage.Usethemousetomoveandresizetheviewarea.
6.SelectEnablePTZtoenabledigitalPTZfortheviewarea.
7.ClickSavetosavethesettings.
Tomodifyaviewarea,selecttheviewareainthelistandmodifythesettingsasrequired.ClickSave.
Toremoveaviewarea,selecttheviewareaandclickRemove.
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AXISQ3504-VENetworkCamera
VideoandAudio
Note
ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe fullview.
Note
ViewareaswillbedisabledifOpticalzoomformonitoringisselected.SeePTZModeonpage12.
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp, orduringproductinstallationandconguration.
Aboutoverlaytext
Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto display,forexample,thecurrentbitrateorthecurrentframerate.
Youcanchoosebetweenthefollowingtextoverlaysizes:
Size
Small
Medium16pixels28pixels
Large21pixels36pixels
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeHowtoincludeoverlaytextinanactionruleonpage28.
TextheightBackgroundheight
10pixels20pixels
Howtoincludeoverlaytext
1.GotoVideo&Audio>VideoStreamandselecttheImagetab.
2.Toincludedateandtime,selectIncludedateandIncludetime.
3.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp
4.Selectsize,color,andplacementofthetextstring.
5.ClickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage58.
.
Howtoincludeoverlaytextinanactionrule
Note
Todisplayoverlaytextinmultipleviewareas,overlaytextmustbeenabledineachviewarea.
1.GotoVideo&Audio>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludetext.
3.Enterthemodier#D.Whentheruleistriggered,#Disreplacedbythetextspeciedintheactionrule.
Additionaltextinthiseldwillbedisplayedalsowhentheactionruleisnotactive.
4.GotoEvents>ActionRulesandcreateyouractionrule.
5.FromtheActionslist,selectOverlayText.
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AXISQ3504-VENetworkCamera
VideoandAudio
6.EnterthetexttodisplayintheTexteld.
7.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.
Aboutoverlayimages
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isrstuploadedto theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.
Imagespecications:
•TheuploadedimageshouldbeaWindows24-bitBMPimagewithmaximum250colors.
•Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.
•Theimagecannotbelargerthanthemaximumimageresolution.
•Ifyoucombineatextoverlaywithandimageoverlay ,thetextoverlayalwaystakespresidenceovertheoverlayimagein height.Atextoverlayalwaysstretchesacrossthewholevideoimagewhichmeansyoucannotshrinktheoverlaystripto makeroomforanimage.Forinformationaboutthedifferenttextoverlayheights,seeAboutoverlaytext.
Sinceitisstatic,thepositionandsizeofanoverlayimageremainsthesameregardlessofresolutionandpan,tiltorzoommovements.
Tocoverapartofthemonitoredarea,useprivacymasks.SeeAboutprivacymasksonpage30.
Howtouploadanoverlayimage
1.GotoVideo&Audio>OverlayImage.
2.ClickBrowseandbrowsetothele.
3.ClickUpload.
4.TheTransparencySettingspageisnowdisplayed:
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.
Formoreexamplesofhexadecimalvalues,seetheonlinehelp
-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe resolutionusedbytheAxisproduct.
5.ClickSave.
.
Howtoincludeanoverlayimage
1.GotoVideo&Audio>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
3.GotoVideo&Audio>VideoStreamandselecttheImagetab.
4.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.
5.Tocontroltheimage’sposition,entertheX(horizontal)andY(vertical)coordinates.TheX=0andY=0positionis thetopleftcorner.Ifapartoftheimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedso thatthewholeimageisvisible.
6.ClickSave.
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AXISQ3504-VENetworkCamera
VideoandAudio
Aboutprivacymasks
Aprivacymaskisauser-denedareathatcoverspartsofthemonitoredarea.Privacymasksappearasblocksofsolidcoloror blurredimageelementsandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®application programminginterface(API).
ThePrivacyMaskList(Video&Audio>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductand indicatesiftheyareenabled.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
Setfocusandzoom
TheseinstructionsarevalidifyouhaveselectedOpticalzoomforinstallationduringcamerastartup.
1.InstallthecameraasdescribedintheInstallationGuide.
2.GotoSetup>Video&Audio.
3.OnthefocuspagegototheBasictab.
4.Setthezoomlevelusingtheslider.
Note
Movementsinfrontofthecamerashouldbeavoidedwhenperformingautofocus.
5.ClickPerformautofocus.
6.Iftheresultisnotsatisfactory,gototheAdvancedtab.
OntheAdvancedtab,focuscanbeadjustedmanually:
1.ClickOpeniristoopentheiristoitsmaximumposition.Thisgivesthesmallestdepthofeldandprovidesthebest conditionsforfocusing.
2.FocusissetintheFocuswindow.Usethemousetomoveandresizethefocuswindow.
3.ClickintheFocuspositionbartofocusonadesiredlocation.
4.Whensatised,clickEnableiristoenabletheiris.
SeePTZModeonpage12formoreinformation.
Setfocusandzoomlimits
TheseinstructionsarevalidifyouhaveselectedOpticalzoomformonitoringduringcamerastartup.
Tosetfocusandzoomforanewpresetposition:
1.GotoPTZ>PresetPositionsandsetthefocusandzoomforyourpreferredareainthecameraimage.
2.EnteranameforyourpresetpositionintheCurrentpositioneldandselectUsecurrentpositionasHome.
3.ClickAddtoaddyourcurrentpositionasapresetposition.
4.SelectyourpresetpositionintheAvailablepositionsdrop-downlist.
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AXISQ3504-VENetworkCamera
VideoandAudio
5.ClickGototosetthecamerainyourpresetposition.
6.ClickSave.
Formoreinformationonpresetpositions,seeAboutpresetpositionsonpage36.
Tosetlimitsforfocusandzoom:
1.GotoVideo&Audio>Focus&Zoom.
2.Selectavalueinthedrop-downlistforZoomlimittolimitthecamera’smaximumzoomarea.
ThedigitalzoomlevelisindicatedwiththeletterD.
3.Topreviewthezoomlimit,clickGotothisposition.
4.Selectavalueinthedrop-downlistforFocusnearlimittopreventthecamerafromfocusingonobjectsthataretooclose.
5.ClickSave.
Note
YoucanstillsetfocusandzoominVideo&Audio>Focus&Zoom,butyoursettingsarenotsavedaftercamerarestart.
SetUpAudio
Tochangetheproduct’saudiosettings,gotoVideo&Audio>AudioSettings.
Toincludetheaudiostreaminavideostream,gotoVideo&Audio>VideoStream.UndertheAudiotab,selectEnableaudio.
Eachstreamproleisaseparatevideostream.Toincludetheaudiostreaminallstreamproles,gototheaudiotabineachstream prolesettingspageandenableaudio.Formoreinformation,seeAboutstreamprolesonpage23.
Ifyouhaveenabledviewareas,rememberthateachviewareaisaseparatevideostream.Toincludetheaudiostreaminallview areas,gototheaudiotabineachvideostreampageandenableaudio.FormoreinformationseeViewAreaonpage27.
AudioModes
TheAxisproductsupportsthefollowingaudiomodes:
Fullduplex–Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.
Thereisnoechocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker .
Half-duplex–AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.Totransmit audiousingtheLiveViewpage,usetheTalkandListenbuttons,seeAMCAudioControlsonpage14.
Simplex–NetworkCameraspeakeronly-AudioistransmittedfromaclienttotheAxisproductandcanbeplayedby aspeakerconnectedtotheproduct.TotransmitaudiousingtheLiveViewpage,theTalkandMicrophoneonbuttons mustbothbeactive,seeAMCAudioControlsonpage14.
Simplex–NetworkCameramicrophoneonly-Audiocapturedbytheproductmicrophoneistransmittedfromthe Axisproducttooneormoreclients.
Tosettheaudiomode,gotoVideo&Audio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.
AudioInput
AnexternalmicrophoneoralinesourcecanbeconnectedtotheAudio-inconnector.ConguretheaudioinputsettingsunderVideo &Audio>AudioSettings.
Note
IfusingbalancedLineinastereocontactmustbeused.Hotontip,coldonringandgroundonsleeve.
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AXISQ3504-VENetworkCamera
VideoandAudio
SelectMicrophonetouseanexternalmicrophoneorLinetouseaLineindevice,e.g.anaudiomixerformultiplemicrophones oramicrophonewithabuilt-inamplier,asaudiosource.
SelecttheYesoptioniftheLineinputorexternalmicrophoneisBalanced.
Selectthe+30dBmicrophoneboostoptiontoamplifythesignaloftheexternalmicrophoneconnectedtotheAxisproduct. Microphoneboostoptionisusefulwhenamicrophone'svolumeistoolowandyouwanttoincreaseit.Thisoptionisnotavailable whentheLinesourceisselected
TheMicrophonepoweroptionprovidesDCpowerforanexternalmicrophone.
TheMicrophonepoweroptionisavailableforexternalmicrophones.5VDCpoweror12Vphantompowerareavailabledepending onifthemicrophoneisunbalancedorbalanced.Microphonepowershouldonlybeusedwithmicrophonesthathavenobattery.This settingshouldnotbeenabledwhenusingadynamicorbatterypoweredmicrophone.
UsetheInputgaintocontrolthevolumeoftheaudioinput.Ifthesoundistoolow,chooseahigherdBvalue,toamplifythe sound.Ifthesoundistoohigh,choosealowerdBvalue.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB relativetothefull-scaleinputlevel.
•Green—thesignalisatagoodlevel.
•Yellow—thesignalisbecomingdistorted.
•Red—thesignalisdistorted.
UsetheEncodingoptiontoselectdigitalaudioencodingformat.
AACrequiresalicenseforbothencodinganddecoding.AACistheleastcomplicatedandmostwidelyusedcodec.If achievingthebestpossibleaudioqualityisapriority,AACistherecommendedcodectouse.AnAAClicenseisincluded intheAxisproduct.
G71 1isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem
G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.
Opusisanunlicensedcodecthatisusedforinteractivereal-timeaudiotransmissionovernetwork.
Note
Ifrecordingaudiotoedgestorage,suchasanSDcardornetworkshare,useAACorOpusencoding.
TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio quality,butalsorequiresagreaterbandwidth.
SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality .Alowerbitrate mayhavelatencyordelay,butwillrequirelessbandwidth.
Formoreinformationaboutthesesettings,pleaseseetheonlinehelp
.
AudioOutput
AnexternalspeakercanbeconnectedtotheAudio-outconnector(anactivespeakerwithbuilt-inamplierisrequiredforthis).The outputcanbeconnectedtoanotheramplierwithspeakers.Astereoconnectormustbeusedfortheaudioout.
ConguretheaudiooutputsettingsunderVideo&Audio>AudioSettings.
Outputgain-Controlthevolumeofthelineaudiooutput.Ifthesoundistoolow,chooseahigherdBvalue.Ifthesoundis toohigh,choosealowerdBvalue.
AudioClips
AnaudioclipisasoundlethatcanbeplayedwheneventsoccurordirectlyfromtheLiveViewpage.Theaudioclipmustrstbe uploadedtotheAxisproductorrecordedbyamicrophoneconnectedtotheproduct.
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AXISQ3504-VENetworkCamera
VideoandAudio
Toadd,download,modifyorremoveaudioclips,gotoVideo&Audio>AudioClips.Formoreinformationseetheonlinehelp.
ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation, seeEventsonpage48.
Note
Audioclipscannotbeusediftheproduct’saudiofunctionalityisenabled.TheaudiofunctionalityisenabledontheAudio tabunderVideo&Audio>VideoStream.
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AXISQ3504-VENetworkCamera
ConfiguretheLiveViewPage
ConfiguretheLiveViewPage
YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof theLiveViewpage.
•StreamProle.Seepage23.
•DefaultViewerforBrowser.Seepage34.
•ViewerSettings.Seepage34.
•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage13.
•UserDenedLinks.Seepage35.
•OutputButtons.Seepage35.
DefaultViewerforBrowsers
FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.
BrowserViewerDescription
WindowsInternetExplorer
Otherbrowsers
Formoreinformation,pleaseseetheonlinehelp.
AMC
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
ServerPush
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
H.264.
newimage.
Recommendedviewerforotherbrowsers(MotionJPEG).
H.264.
newimage.
ViewerSettings
Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.
•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo imageinyourbrowser.
H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour Axisreseller.
•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick mode.
•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe PTZcontrolpanel.
•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl (AMC)onpage17.
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AXISQ3504-VENetworkCamera
ConfiguretheLiveViewPage
UserDenedLinks
Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.
OutputButtons
ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.
TodisplayoutputbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderOutputButtons,selectthetypeofcontroltouse:
-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60 seconds.
-Active/Inactivedisplaystwobuttons,oneoreachaction.
Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.
FormoreinformationaboutI/Oports,seeI/OPortsonpage66.
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AXISQ3504-VENetworkCamera
PTZ(PanTiltZoom)
PTZ(PanTiltZoom)
PTZ(pan,tiltandzoom)isavailableifyouhaveenableddigitalPTZintheselectedviewarea.Formoreinformationonviewareas, seeViewAreaonpage27.
PTZisavailableifyouhaveselectedOpticalzoomforinstallationasPTZmode.IfOpticalzoomformonitoringhasbeenselectedas PTZmode,viewareasaredisabled.Formoreinformation,seePTZModeonpage12.
Aboutpresetpositions
Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof thefollowingvalues:
•Panandtiltpositions
•Zoomposition
Eachviewareahasitsownpresetpositions.
Howtoaccessthepresetpositions
Presetpositionscanbeaccessedinseveralways:
•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.
•Whensettingupactionrules.Seepage48.
•Whensettingupguardtours.Seepage37.
•WhensettinguptheGatekeeper.Seepage36.
Howtoaddapresetposition
1.GotoSetup>PTZ>PresetPositions.
2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.
3.WriteanameintheCurrentpositioneld.
4.ClickAddtosavethepresetposition.
SettheHomePosition
TheentireviewareaistreatedastheHomepositionwhichisreadilyaccessiblebyclickingtheHomebuttonontheLiveView pageandinthePresetPositionssetupwindow .
TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlengthof time.EnterthelengthoftimeintheReturntohomeaftereldandclickSave.Setthetimetozerotopreventtheproductfrom automaticallyreturningtotheHomeposition.
Gatekeeper
TheGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeperwillsteer thecameratoaselectedpresetposition.Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplate oridentifyaperson.Whenmotionisnolongerdetected,thecamerareturnstoitsHomepositionafteradenedtime.
ToenabletheGatekeeper,gotoPTZ>Gatekeeperandfollowtheonlineinstructions.
36
AXISQ3504-VENetworkCamera
PTZ(PanTiltZoom)
Itisalsopossibleto,forexample,recordvideoorsaveimages(takeasnapshot)whiletheGatekeeperisactive.GotoEvents andsetupanactionrulewithPTZPresetReachedastrigger.
Note
Thisisfeatureisnotavailableifyouhaveselectedopticalzoomforinstallation(seePTZModeonpage12).
Aboutguardtours
Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.
Note
Forproductsthatsupportlimitedguardtours,thereisaxedminimumviewtimeof10seconds.
Howtocreateaguardtour
1.GotoSetup>PTZ>GuardTour.
2.ClickAdd.
3.Typeaname.
4.Specifythepauselengthbetweenruns.
5.Selectapresetpositionfromthedrop-downlistandclickAdd.
6.Foreachpresetposition,entertheViewTimeinsecondsorminutes.
7.SpecifytheViewOrderofthepresetpositions,orselectRandomvieworder.
8.ClickSave.
Howtoeditaguardtour
1.GotoSetup>PTZ>GuardTour.
2.SelecttheguardtourintheGuardTourList.
3.ClickModify.
Howtodeleteaguardtour
1.GotoSetup>PTZ>GuardTour.
2.SelecttheguardtourintheGuardTourList.
3.ClickRemove.
Advanced
Controls
AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.
ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface. ClickAddtoaddanewshortcutcommandbutton.
ThefollowingPTZcontrolsareenabledbydefault:
37
AXISQ3504-VENetworkCamera
PTZ(PanTiltZoom)
•Pancontrol
•Tiltcontrol
•Zoomcontrol
Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.
Ifusingmultipleviewareas,deselectingacontrolwillonlydisablethecontrolintheselectedviewarea.
38
AXISQ3504-VENetworkCamera
Detectors
Detectors
Aboutcameratampering
CameraTamperingcangenerateanalarmwhenthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely de-focused.Tosendanalarm,forexampleviaemail,anactionrulemustbesetup.
Howtoconguretamperingdetection
1.GotoDetectors>CameraTampering.
2.SettheMinimumduration,thatisthetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent falsealarmsforknownconditionsthataffecttheimage.
3.SelectAlarmfordarkimagesifanalarmshouldbegeneratedwhenlightsaredimmedorturnedoff,orifthelensis sprayed,covered,orrenderedseverelyoutoffocus.
4.ClickSave.
Howtocongureanactionrulefortamperingalarm
1.GotoEvents>ActionRules.
2.ClickAddtosetupanewactionrule.
3.EnteraNamefortheactionrule.
4.UnderCondition,selectDetectorsfromtheTriggerlist.
5.SelectTamperingfromthelistofdetectors.
6.Optionally,selectascheduleandsetadditionalconditions.
7.Selecttheaction.Example:Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdened recipients.
Note
TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.
Formoreinformationonactionsrules,seeEventsonpage48.
ShockDetection
EnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togenerateanalarmiftheproductishit byanobjectoriftheproductistamperedwith.
UsetheShocksensitivityslidertoadjustthesensitivitylevelatwhichtheproductshouldsendanalarm.Lowsensitivityvalue impliesthattheproductwillgenerateanalarmonlyifthehitispowerful.Ahighsensitivityvalueimpliesthattheproductwill generateanalarmevenwithmildtampering.
AudioDetection
TheAxisproductcanbeconguredtogenerateanalarmwhenaudiorisesaboveorfallsbelowthethresholdvalue.Thethreshold valuecanbesetintherange0–100where0isthemostsensitiveand100theleastsensitive.
1.GotoDetectors>AudioDetection.
39
AXISQ3504-VENetworkCamera
Detectors
2.SettheaudioalarmlevelandclickSave.
3.GotoEvents>ActionRulesandsetupanactionrule,seeSetUpActionRulesonpage48.
DetectedaudioisindicatedbycoloredpeaksintheActivityindicator.Aneventistriggeredwhendetectedaudiorisesaboveorfalls belowthethresholdvalue,whichisrepresentedbythebar.
40
AXISQ3504-VENetworkCamera
Applications
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
Note
•TheapplicationAXISVideoMotionDetectionisincludedwiththisproduct.SeeAXISVideoMotionDetectiononpage43.
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify thattheapplicationsworktogetherbeforedeployment.
ApplicationLicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstotheInternet
•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder SystemOptions>Support>SystemOverview.
UploadApplication
Touploadandstartanapplication:
1.GotoSetup>Applications.
2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.
3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.
5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
•Applicationscanbeuploadedbyproductadministrators.
•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version
3.10andlater.
Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.
ApplicationConsiderations
Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand theapplicationrecongured.
IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout rmwareupgrades,seeUpgradetheFirmwareonpage70.
IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.
IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring theAxisproduct,seeMaintenanceonpage67.
41
AXISQ3504-VENetworkCamera
Applications
IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory default,seeResettoFactoryDefaultSettingsonpage69.
42
AXISQ3504-VENetworkCamera
AXISVideoMotionDetection
AXISVideoMotionDetection
AXISVideoMotionDetectionisanapplicationthatdetectsmovingobjectsinthecamera’seldofview.Whenamovingobject isdetected,AXISVideoMotionDetectionsendsanalarmthatcanbeusedbytheAxisproductorbythird-partysoftwareto forexample,recordvideoorsendanotication.
AXISVideoMotionDetection3isincludedwiththeAxisproductandisavailableunderSetup>Applications.TouseAXISVideo MotionDetection,theapplicationmustrstbestarted.Toavoiddetectingunwantedobjects,theapplicationshouldbecongured. Duringconguration,visualconrmationcanbeusedtohelpunderstandtheeffectofthedifferentlters.Whenvisualconrmation isenabled,redpolygonsshowwhichobjectstheapplicationdetectsandgreenpolygonsshowwhichobjectstheapplicationignores.
Considerations
BeforeusingAXISVideoMotionDetection3,takethefollowingintoconsideration:
•Smallanddistantobjectsmightnotbedetected.
•Detectionaccuracymaybeaffectedbyweatherconditionssuchasheavyrainorsnow.
•MakesurethatthelightingconditionsarewithintheAxisproduct’sspecication.Addadditionallightingifneeded.
•Makesurethatthecameraisnotsubjecttoexcessivevibrations.Vibrationsmightcausefalsedetections.
StartandStoptheApplication
Tostarttheapplication,selectitintheInstalledApplicationslistontheApplicationspageandclickStart.
Tostoptheapplication,selectitinthelistandclickStop.
CongureApplication
TheapplicationisavailablefromSetup>Applications>MotionDetection3.GotoSettingsandthenclickAXIS AXIS Detection
Detection Detection
TocongureAXISVideoMotionDetection3,followthesesteps:
Aftermodifyingasetting,clickSavetoapplythechanges.Thevideostreamwillberestartedanditmaytakeafewseconds beforethechangeisapplied.
settings
settings settings
1.Modifythesizeandpositionoftheincludearea.Thisistheareainwhichmovingobjectswillbedetected.SeeInclude Areaonpage43.
2.Optionally,addoneormoreexcludeareas.Objectsinanexcludeareawillbeignored.SeeExcludeAreaonpage44.
3.ClickSavetoapplythechanges.
4.Usevisualconrmationtoverifythesettings.SeeVisualConrmationonpage44.
5.Iftoomanyunwantedobjectsaredetected,enableandcongureoneormoreoftheignorelters.SeeIgnoreFilters onpage45.
toopentheapplication’swebpage.
AXIS
Video
Motion
Video Video
Motion Motion
IncludeArea
Theincludeareaistheareainwhichmovingobjectswillbedetected.Objectsmovingoutsidetheincludeareawillbeignored. Theobjectwillbedetectedalsoifonlyapartoftheobjectisinsidetheincludearea.
Note
Tomodifytheincludearea,InternetExplorerandAXISMediaControl(AMC)mustbeused.
43
AXISQ3504-VENetworkCamera
AXISVideoMotionDetection
Thedefaultincludeareaisasquarethatcoversthewholeimage.Clickontheicontohighlightthearea.
Usethemousetoreshapeandresizetheareasothatitonlycoversthepartoftheimageinwhichmovingobjectsshouldbedetected. Thedefaultsquarecanbechangedtoapolygonwithupto20points(corners).
•Toaddanewpoint,clickontheincludeareaborder.Dragthepointtothedesiredposition.
•Toremoveapoint,right-clickonthepoint.
•Tomoveapoint,dragthepointtothenewposition.
•Tomovetheentireincludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthe areatothenewposition.
•Toselecttheincludearea,clickontheborder.
Toresettheincludeareatoitsdefaultsize,clickReset.
ExcludeArea
Anexcludeareaisanareainwhichmovingobjectswillbeignored.Useexcludeareasifthereareareasinsidetheincludearea thattriggeralotofunwanteddetectedobjects.Upto10excludeareascanbeused.
Note
Toaddandmodifyexcludeareas,InternetExplorerandAXISMediaControl(AMC)mustbeused.
Toaddanexcludearea,clickAdd.Thedefaultexcludeareaisarectangleplacedinthecenteroftheimage.Usethemouse tomove,reshapeandresizetheareasothatitcoversthedesiredpartoftheimage.Thedefaultsquarecanbechangedtoa polygonwithupto20points(corners).
•Tomovetheexcludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthearea tothenewposition.
•Toaddanewpoint,clickontheexcludeareaborder.Dragthepointtothedesiredposition.
•Toremoveapoint,right-clickonthepoint.
•Tomoveapoint,dragthepointtothenewposition.
•Toselectanexcludearea,clickontheborder.
Toremoveanexcludearea,selecttheareaandthenclickRemove.
Tohighlighttheexcludeareas,clickonthe
icon.
VisualConrmation
Visualconrmationisusedtovalidatethatthesettingsarecorrect,thatis,thatallobjectsthatshouldbedetectedaredetected.
Note
Tousevisualconrmation,InternetExplorerandAXISMediaControl(AMC)mustbeused.
Whenvisualconrmationisenabled,allmovingobjectsfoundbytheapplicationwillbeencircledandfollowedbypolygons.Ared polygonindicatesthattheobjectisfoundandisdetectedasamovingobject.Agreenpolygonindicatesthattheobjectisfoundbut isignoredbecauseitisnotintheincludeareaorbecauseofoneoftheignorelters.
Toenablevisualconrmation:
1.SelecttheEnablevisualconrmationoption.
2.ClickSave.
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AXISQ3504-VENetworkCamera
AXISVideoMotionDetection
Note
•Visualconrmationisdisabledafter15minutes.
•Aftermodifyingasetting,clickSavetoapplythechange.Thevideostreamwillberestartedanditmaytakeafewseconds
beforethechangeisapplied.
•Enablingvisualconrmationmayintroducevideolatency.
IgnoreFilters
IfAXISVideoMotionDetection3detectstoomanyunwantedobjects,startbymodifyingtheincludeandexcludeareas.Ifstilltoo manyobjectsaredetected,useoneormoreoftheignorelters.
Supportedignorelters:
•Swayingobjects—Usedtoignoreobjectsthatonlymoveashortdistance
•Short-livedobjects—Usedtoignoreobjectsthatonlyappearintheimageforashortperiodoftime
•Smallobjects—Usedtoignoresmallobjects
Ignoreltersareappliedtoallmovingobjectsfoundbytheapplicationandshouldbeconguredwithcaretoensurethatno importantobjectsareignored.
Onlyuseignoreltersifneededanduseasfewltersaspossible.Enableandcongureonelteratatimeandusevisualconrmation toverifythesettingsbeforeenablinganotherlter.Whenconguringalter,startwithasmallltersize,clickSaveandusevisual conrmationtoverifythesettings.Ifrequired,increasetheltersizeinsmallstepsuntilthenumberofunwantedobjectsisreduced.
SwayingObjectIgnoreFilter
Theswayingobjectlterisusedtoavoiddetectingobjectsthatonlymoveashortdistance,forexamplemovingtrees,agsandtheir shadows.Usethelterifsuchobjectscausealotoffalsedetections.Iftheswayingobjectsinthescenearelarge,forexamplelarge pondsorlargetrees,useexcludeareasinsteadofthelter.Thelterwillbeappliedtoallmovingobjectsinsceneand,ifsetto avaluetoolarge,importantobjectsmightnotbedetected.
Whentheswayingobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected(red polygoninvisualconrmation)untilithastravelledadistancelargerthanthesetltersize.Thealarmsentbytheapplicationwillbe sentwhentheobjectisdetected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalso includesthetimetheobjectmovedinthescenebeforebeingdetected.
Toenablethelter:
1.SelecttheSwayingobjectsoption.
2.Clickonthe
3.Usethemousetoadjusttheltersize.Startwithasmallsize.Objectsmovingadistanceshorterthanthedistancefrom thecenterofthecrosstooneofthearrowheadswillbeignored.Theltercanbemovedtothelocationofaswaying objecttomakeiteasiertoadjustthesize.Notethatthelterwillbeappliedtoallobjectsintheimage,notonlytothe onesatthelocationwherethelterisplaced.
4.ClickSavetoapplythelter.
5.Usevisualconrmationtoverifythesettings.
icontoshowtheltersizeintheimage.
6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.
Theltersizecanalsobesetbyenteringavaluebetween10and50intheeld.Thevaluecorrespondstothedistancefromthe centerofthecrosstooneofthearrowheads.Thevalue100impliesthatanobjectmusttravelfromitsinitialpointtoonethirdofthe imagewidthorheightbeforebeingdetected.Thevalue50implieshalfthatdistance,thatis,theobjectmusttraveladistanceof onesixthoftheimagewidthorheightbeforebeingdetected.
45
AXISQ3504-VENetworkCamera
AXISVideoMotionDetection
Short-LivedObjectIgnoreFilter
Theshort-livedobjectlterisusedtoavoiddetectingobjectsthatonlyappearforashortperiodoftime,suchaslightbeamsfroma passingcarandquicklymovingshadows.Usethelterifsuchobjectscausealotoffalsedetections.
Whentheshort-livedobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected (redpolygoninvisualconrmation)untilthesettimeaspassed.Thealarmsentbytheapplicationwillbesentwhentheobjectis detected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalsoincludesthetimethe objectmovedinthescenebeforebeingdetected.
Toenablethelter:
1.SelecttheShort-livedobjectsoption.
2.Enterthenumberofsecondsintheeld.Thenumberofsecondsistheminimumtimethatmustpassbeforetheobjectis detected.Startwithasmallnumber.
3.ClickSavetoapplythelter.
4.Usevisualconrmationtoverifythesettings.
5.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.
SmallObjectIgnoreFilter
Thesmallobjectlterisusedtoavoiddetectingobjectsthataretoosmall.Forexample,ifonlymovingcarsshouldbedetected,the smallobjectltercanbeusedtoavoiddetectingpeopleandanimals.
Ifusingthesmallobjectlter,takeintoconsiderationthatanobjectfarfromthecameraappearssmallerthananobjectclosetothe camera.Ifthelterissettoignoreobjectsthesizeofaperson,peoplethatareclosetobecameracanstillbedetectedbecause theyarelargerthantheltersize.
Toenablethelter:
1.SelecttheSmallobjectsoption.
2.Clickonthe
3.Usethemousetoadjusttheltersize.Startwithasmallsize.Movingobjectsthattinsidetherectanglewillbeignored. Thelterdisplayedintheimagecanbemovedtomakeiteasiertocomparetheltersizewiththesizeofobjects intheimage.Notethatthelterwillbeappliedtoallobjectsintheimage,alsotoobjectsthatarenotlocatedat thepositionofthedisplayedlter.
4.ClickSavetoapplythelter.
5.Usevisualconrmationtoverifythesettings.
6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.
Theltersizecanalsobesetbyenteringthewidthandheightintheelds.Thewidthandheightarethemaximumwidthand maximumheightoftheobjectstoignoreandaremeasuredinpercentoftheimagewidthandheight.Valuesbetween5and100 canbeused.
icontoshowtheltersizeintheimage.
UsingtheApplicationinanActionRule
ThefollowingexampleshowshowtoconguretheAxisproducttorecordvideowhenAXISVideoMotionDetection3detectsmotion.
1.InsertanSDcardintheAxisproduct,orgotoSetup>SystemOptions>StorageintheAxisproduct’swebpagesand conguretheproducttouseanetworkshare.
2.Optionally,gotoSetup>Video&Audio>StreamProlesandcreateastreamproletouseforrecording.
3.GotoSetup>Events>ActionRulesandclickAddtocreateanewactionrule.
46
AXISQ3504-VENetworkCamera
AXISVideoMotionDetection
4.FromtheTriggerdrop-downlist,selectApplicationsandthenselectVMD3.
5.Congureothersettingsasrequired.Forexample,toonlyrecordvideoduringcertaintimeperiods,selectaSchedule.
6.UnderActions,selectRecordVideofromtheTypedrop-downlist.
7.Selectthestreamproleandstoragedevicetouseandcongurethepre-andpost-triggertimes.
8.MakesurethattheruleisenabledandthenclickOK.
Note
ToappearintheTriggerlist,theapplicationmustbestartedanditsstatusmustbeIdleorRunning.
47
AXISQ3504-VENetworkCamera
Events
Events
TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen theactionistriggerediscalledanactionrule.
SetUpActionRules
Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.
Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage48andActionsonpage50.
Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe camera’seldofview.
Setupmotiondetectionandaddanetworkshare:
1.GotoApplicationstostartandcongureAXISVideoMotionDetection3.SeeAXISVideoMotionDetection.
2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage66.
Setuptheactionrule:
1.GotoEvents>ActionRulesandclickAdd.
2.SelectEnableruleandenteradescriptivenamefortherule.
3.SelectApplicationsfromtheTriggerdrop-downlistandthenselectVMD3
4.Optionally,selectaScheduleandAdditionalconditions.Seebelow.
5.UnderActions,selectRecordVideofromtheTypedrop-downlist.
6.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.
7.SelectNetworkSharefromtheStoragedrop-downlist.
Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing additionalconditions,allconditionsmustbemettotriggertheaction.
Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds, duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.
TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.
Formoreinformation,seetheonlinehelp
.
Triggers
Availableactionruletriggersandconditionsinclude:
Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage41.
-VMD3–TriggertherulewhenAXISVideoMotionDetectiondetectsamovingobject.SeeAXISVideoMotion Detection.
Detectors
48
AXISQ3504-VENetworkCamera
Events
-AudioDetection–Triggertherulewhenaudioisdetected.SeeAudioDetectiononpage39.
-Day/NightMode–Triggertherulewhentheproductswitchesbetweendaymode(IRcutlteron)andnight mode(IRcutlteroff).Thiscanforexamplebeusedtocontrolanexternalinfrared(IR)lightconnected toanoutputport.
-LiveStreamAccessed–Triggertherulewhenanystreamisaccessedandduringedgestorageplayback. Thiscanforexamplebeusedtosendnotications.
-ShockDetection–TriggertherulewhentheAxisproductdetectsithasbeentiltedorhit.SeeShockDetection onpage39.
-Tampering–Triggertherulewhentamperingisdetected.SeeAboutcameratamperingonpage39.
Hardware
-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart recordingtotheSDcard.
-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This canforexamplebeusedtosendmaintenancenotications.
InputSignal
-DigitalInputPort–TriggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice.SeeI/O Portsonpage66.
-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson theLiveViewPageonpage13.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation andconguration.
-VirtualInputs–canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for example,beconnectedtobuttonsintheVMSuserinterface.
PTZ
-Moving–TriggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe cameraviewmovesduetoaPTZoperation.
-PresetReached–Triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused withtheSendImagesactiontouploadimagesfromthepresetposition.
Storage
-Disruption–Triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable, removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance notications.
-Recording–TriggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.
System
-SystemReady–Triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor examplebeusedtosendanoticationwhentheproductrestarts.
Time
-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage52.Thiscanforexamplebeusedto uploadanimageevery5minutes.
-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage52.
49
AXISQ3504-VENetworkCamera
Events
Actions
Availableactionsinclude:
Day/NightVisionMode–Setdaymode(IRcutlteron)ornightmode(IRcutlteroff).
DefogMode–SetDefogModetoOnorOff.Thisactionmaybeusedtochangebetweenthemodesautomatically.
OutputPort–ActivateanI/Oporttocontrolanexternaldevice.
OverlayText–Displayanoverlaytext.SeeHowtoincludeoverlaytextinanactionruleonpage28.
PlayAudioClip–SeeAudioClipsonpage32.
PTZControl
-PresetPosition–Gotoapresetposition.
-GuardTour–Startaguardtour.SeeAboutguardtoursonpage37.
RecordVideo–Recordvideoandaudiotoaselectedstorage.Torecordaudio,useAACaudioencodingandmakesurethat audioisenabledintheselectedstreamprole.
SendImages–Sendimagestoarecipient.
SendNotication–Sendanoticationmessagetoarecipient.
SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured underSystemOptions>Network>SNMP.
SendVideoClip–Sendavideocliptoarecipient.
StatusLED–FlashtheLEDindicator.Thiscanforexamplebeusedtovalidatetriggerssuchasmotiondetectionduring productinstallationandconguration.
WDRMode–TheWDRModecanbeturnedonoroffwhentheactionruleistriggered.
AddRecipients
Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage50.
Toaddarecipient:
1.GotoEvents>RecipientsandclickAdd.
2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.
RecipientTypes
Thefollowingrecipientsareavailable:
50
AXISQ3504-VENetworkCamera
Events
RecipientUsewithactionNotes
Email
FTP
SFTPSendImages
HTTP
SendImages
SendNotication
SendVideoClip
SendImages
SendVideoClip
SendVideoClip
SendImages
Anemailrecipientcancontainmultipleemailaddresses.
EncryptedletransferusingSSHFileTransportProtocol (SFTP).SFTPisamoresecuremethodthanFTPbutle transfermightbeslower,especiallyforlargelessuchashigh resolutionvideo.
SpecifylogininformationfortheSFTPserverandtheserver’s publickeyMD5ngerprint(32hexadecimaldigits).
TheSFTPrecipientsupportsSFTPserversusingSSH-2with RSAandDSAhostkeytypes.RSAisthepreferredmethod.To useDSA,disabletheRSAkeyontheSFTPserver.
SendNotication
SendVideoClip
HTTPSSendImages
SendNotication
SendVideoClip
NetworkShareSendImages
SendVideoClip
TCPSendNotication
EncryptedletransferusingHyperTextTransferProtocol Secure(HTTPS).
SpecifylogininformationfortheHTTPSserverandvalidate theserver’scerticate.IfthereisaproxybetweentheAxis productandtheHTTPSserver ,alsospecifytheproxysettings.
Anetworksharecanalsobeusedasastoragedevicefor recordedvideo.GoSystemOptions>Storagetocongure anetworksharebeforesettingupacontinuousrecordingor anactionruletorecordvideo.Formoreinformationabout storagedevices,seeStorageonpage64.
SetUpEmailRecipients
Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,acorporateemailserver.
Note
Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeattachments,fromreceiving scheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlockedemailaccounts.
Tosetupanemailrecipientusingoneofthelistedproviders:
1.GotoEvents>RecipientsandclickAdd.
2.EnteraNameandselectEmailfromtheTypelist.
3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.
4.SelecttheemailproviderfromtheProviderlist.
5.EntertheuserIDandpasswordfortheemailaccount.
51
AXISQ3504-VENetworkCamera
Events
6.ClickTesttosendatestemail.
Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,see Aboutcerticatesonpage58.
CreateSchedules
Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.
Tocreateanewschedule:
1.GotoEvents>SchedulesandclickAdd.
2.Enteradescriptivenameandtheinformationneededforadaily,weekly ,monthlyoryearlyschedule.
3.ClickOK.
Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.
SetUpRecurrences
Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.
Tosetuparecurrence:
1.GotoEvents>RecurrencesandclickAdd.
2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.
Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen selecttherecurrencefromtheseconddrop-downlist.
Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.
52
AXISQ3504-VENetworkCamera
Recordings
Recordings
TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:
•Tostartacontinuousrecording,seepage54.
•Tosetupactionrules,seepage48.
•Toaccessrecordings,seeFindRecordingsonpage53.
•Toplayrecordings,seePlayRecordingonpage53.
•Toexportarecordingasavideoclip,seeExportVideoCliponpage54.
•Tocongurecameracontrolledstorage,seeStorageonpage64.
FindRecordings
RecordingsstoredontheSDcardornetworksharecanbeaccessedfromtheRecordings>Listpage.Thepagelistsallrecordingson thestoragedeviceandshowseachrecording’sstartdateandtime,durationandtheeventthattriggeredtherecording.
Note
Therecording’sstartdateandtimeissetaccordingtotheAxisproduct’sdateandtimesettings.IftheAxisproductis conguredtouseatimezonedifferentfromthelocaltimezone,makesuretoconguretheRecordingtimeltersaccording totheproduct’stimezone.DateandtimesettingsareconguredunderSystemOptions>Date&Time,seeDate&Time onpage58.
Tondarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilter:
Recordingtime–ListrecordingsthatstartedbetweentheFromandTotimes.
Event–Listrecordingsthatweretriggeredbyaspecicevent.Selectcontinuoustolistcontinuousrecordings.
Storage–Listrecordingsfromaspecicstoragedevice.
Sort–Specifyhowrecordingsshouldbesortedinthelist.
Results–Specifythemaximumnumberofrecordingstodisplay.
3.Toapplythelters,clicktheFilterbutton.Someltersmaytakealongtimetocomplete.
4.TherecordingsaredisplayedintheRecordinglist.
Toplayarecording,selecttherecordingandclickPlay.SeealsoPlayRecordingonpage53.
Toviewdetailedinformationaboutarecording,selecttherecordingandclickProperties.
Toexportarecordingorapartofarecordingasavideoclip,selecttherecordingandclickExport.SeealsoExportVideoClipon page54.
Toremovearecordingfromthestoragedevice,selecttherecordingandclickRemove.
PlayRecording
RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct’swebpages.
53
AXISQ3504-VENetworkCamera
Recordings
Toplayarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto applythelters.SeealsoFindRecordingsonpage53.
3.SelecttherecordingandclickPlay.Therecordingwillbeplayedinanewbrowserwindow.
ExportVideoClip
RecordingsontheSDcardornetworksharecanbeexportedasvideoclips.Itispossibletoexportacompleterecordingora partofarecording.
Note
TheexportedrecordingisaMatroskavideole(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile Splittermustbeinstalled.AXISMatroskaFileSplittercanbedownloadedfromwww.axis.com/techsup/software
Toexportavideoclip,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto applythelters.SeealsoFindRecordingsonpage53.
3.SelecttherecordingandclickExport.TheExportRecordingdialogopens.
4.Bydefault,thecompleterecordingisselected.Toexportapartoftherecording,modifythestartandstoptimes.
5.Optionally,enteralenamefortherecording.
6.ClickExport.
Note
Recordingscanalsobeexportedfromtheplaybackwindow .
ContinuousRecording
TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage onpage64.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.
Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey areremovedmanuallyorthroughautomaticremovalofoldrecordings.
Tostartacontinuousrecording,followthesesteps:
1.GotoRecordings>Continuous.
2.SelectEnabled.
3.SelectthetypeofstoragedevicefromtheStoragelist.
4.SelectaStreamproletouseforcontinuousrecordings.Toincludeaudiointherecording,useAACaudioencodingand makesurethataudioisenabledintheselectedstreamprole.
5.ClickSavetosaveandstarttherecording.
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AXISQ3504-VENetworkCamera
Languages
Languages
MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.
Note
•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto
English.
•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand
laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase, uploadanupdatedlanguagele.
•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.
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AXISQ3504-VENetworkCamera
SystemOptions
SystemOptions
Security
Users
UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans thatanybodymayaccesstheLiveViewpage.
Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):
ViewershaveaccesstotheLiveViewpage
Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingPTZpresets
-creatingandmodifyingPTZcontrolsettings
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguageles
-anyofthesettingsincludedintheSystemOptions
Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.
Note
NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault optionforanewunitoraunitresettofactorydefaultsettings.
UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed tologinagainandbeconguredtousethisfunctionality.
UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.
SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.
DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe madebeforeusingtheAxisproduct.
ONVIF
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants, andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperability betweendifferentvendorproducts,increasedexibility ,reducedcostandfuture-proofsystems.
BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org
IPAddressFilter
IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.
Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).
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AXISQ3504-VENetworkCamera
SystemOptions
HTTPS
HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing. HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby HTTPSisconsideredadequateformostcommercialexchanges.
TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator ,viewer)login.
TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage certicates.SeeAboutcerticatesonpage58.
ToenableHTTPSontheAxisproduct:
1.GotoSystemOptions>Security>HTTPS
2.SelectanHTTPScerticatefromthelistofinstalledcerticates.
3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.
4.SettheHTTPSConnectionPolicyforthedifferentusergroups.
5.ClickSavetoenablethesettings.
ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol andhttp://fortheHTTPprotocol.
TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.
IEEE802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.
InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS (ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA). Youneed:
•aCAcerticatetoauthenticatetheauthenticationserver.
•aCA-signedclientcerticatetoauthenticatetheAxisproduct.
Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeAboutcerticatesonpage58.
ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:
1.GotoSystemOptions>Security>IEEE802.1X.
2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.
3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.
4.ChecktheboxtoenableIEEE802.1XandclickSave.
Note
Forauthenticationtoworkproperly ,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP server.SeeDate&Timeonpage58.
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AXISQ3504-VENetworkCamera
SystemOptions
Aboutcerticates
Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates canbeusedwiththeAxisproduct:
Server/Clientcerticates-ToauthenticatetheAxisproduct.AServer/Clientcerticatecanbeself-signedorissuedbyaCerticate Authority(CA).Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.
CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis connectedtoanIEEE802.1Xprotectednetwork.TheAxisproductisshippedwithseveralpreinstalledCAcerticates.
Note
•Iftheproductisresettofactorydefault,allcerticates,exceptpreinstalledCAcerticates,willbedeleted.
•Iftheproductisresettofactorydefault,allpreinstalledCAcerticatesthathavebeendeletedwillbereinstalled.
Howtocreateaself-signedcerticate
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickCreateself-signedcerticateandprovidetherequestedinformation.
HowtocreateandinstallaCA-signedcerticate
1.Createaself-signedcerticate,seeHowtocreateaself-signedcerticateonpage58.
2.GotoSetup>SystemOptions>Security>Certicates.
3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.
4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.
5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.
HowtoinstalladditionalCAcerticates
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickInstallcerticateanduploadthecerticate.
AudioSupport
SelectEnableaudiosupporttoallowclientstoretrieveaudiostreamsfromtheAxisproduct.Forinformationonhowtocongure audiosettings,seeSetUpAudioonpage31.
Note
DeselectingthisoptionwilldisableaudiogloballyintheAxisproduct,forconguredeventsandproleswithaudioaswell.
Date&Time
TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.
CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see
below).
Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:
Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand timearesetonceandwillnotbeupdatedautomatically.
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AXISQ3504-VENetworkCamera
SystemOptions
SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage61.
IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage61.
Setmanually–Allowsyoutomanuallysetdateandtime.
IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving timechanges.
TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe
predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelpforinformationonhowtocreatecustomdateand timeformats.Toincludedateandtimeintheoverlaytext,gotoVideo&AudioandselectIncludedateandIncludetime.
Network
BasicTCP/IPSettings
TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion mustalwaysbeenabled.
IPv4AddressConguration
Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare conguredunderSystemOptions>Network>TCP/IP>Basic.
DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis thenpossibletoaccesstheAxisproductbyname(hostname).
IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset theproducttothefactorydefaultsettings(seepage69)andthenperformtheinstallationagain.
TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.
IPv6AddressConguration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter .
ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.
ARP/Ping
Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage59.
TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.
Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.
Pingingtheproductisstillpossiblewhentheserviceisdisabled.
AssignIPAddressUsingARP/Ping
Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.
1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2.Locatetheserialnumber(S/N)ontheproductlabel.
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AXISQ3504-VENetworkCamera
SystemOptions
3.Openacommandpromptandenterthefollowingcommands:
Linux/Unixsyntax
arp-s<IPaddress><serialnumber>temp ping-s408<IPaddress>
Linux/Unixexample
arp-s192.168.0.12500:40:8c:18:10:00temp ping-s408192.168.0.125
Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s<IPaddress><serialnumber> ping-l408-t<IPaddress>
Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s192.168.0.12500-40-8c-18-10-00 ping-l408-t192.168.0.125
4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.
5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar .
6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.
ForothermethodsofassigningtheIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxisSupport webatwww .axis.com/techsup
Note
•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.
•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect
Runasadministrator.
•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.
AXISVideoHostingSystem(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting
TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice isenabledbydefault.Todisable,cleartheEnableAVHSbox.
One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage7)forabout3secondsto connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect fromtheAVHSservice.
Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe one-clickinstallation.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
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AXISQ3504-VENetworkCamera
SystemOptions
Note
AXISInternetDynamicDNSServicerequiresIPv4.
AdvancedTCP/IPSettings
DNSConguration
DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem Options>Network>TCP/IP>Advanced.
SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:
Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.
Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris optionalandwillbeusediftheprimaryisunavailable.
NTPConguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder SystemOptions>Network>TCP/IP>Advanced.
SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.
HostNameConguration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.
SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.
Formoreinformation,seetheonlinehelp
Link-LocalIPv4Address
Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic orDHCP-suppliedIPaddressatthesametime.
ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.
.
HTTP
TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe defaultsetting,whichis80,anyportintherange1024–65535canbeused.
HTTPS
TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.
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AXISQ3504-VENetworkCamera
SystemOptions
ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage57.
NATtraversal(portmapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).
UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto theproduct.
NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.
Note
•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP
•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,
Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.
TM
.
Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP NotethatUPnP
UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris found,thedefaultrouterisselected.
AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.
Note
•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot
•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.
•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.
Note
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.
TM
mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).
supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.
ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.
TM
.
Note
H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.
SOCKS
SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).
SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp.
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AXISQ3504-VENetworkCamera
SystemOptions
QoS(QualityofService)
QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the Axisproductcanmarkdifferenttypesoftrafc.
Note
LiveaudioDSCPwillbeequaltolivevideoDSCPifH.264overRTSPisused.
SNMP
TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.
AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto
www.axis.com/techsup
ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.
Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.
TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.
Note
IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.
TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat shouldreceivethemessage.
Thefollowingtrapsareavailable:
•Coldstart
•Warmstart
•Linkup
•Authenticationfailed
Note
AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.
SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.
TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage57.ToenableSNMPv3,checktheboxandprovidetheinitialuser password.
Note
Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see ResettoFactoryDefaultSettingsonpage69.
TM
UPnP
TheAxisproductincludessupportforUPnP systemsandclientsthatsupportthisprotocol.
TM
UPnP
canbedisabledunderSystemOptions>Network>UPnP
TM
TM
.UPnP
isenabledbydefaultandtheproductisautomaticallydetectedbyoperating
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AXISQ3504-VENetworkCamera
SystemOptions
RTP/H.264
TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.
TheRTPportrangedenestherangeofportsfromwhichthevideo/audioportsareautomaticallyselected.Formulticaststreams, onlycertainIPaddressesandportnumbersshouldbeused.
SelectAlwaysMulticastVideoand/orAlwaysMulticastAudiotostartmulticaststreamingwithoutopeninganRTSPsession.
Bonjour
TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
SDCard
NO
TICE
NO NO
TICE TICE
Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.
Note
ForSDcardrecommendationsseewww.axis.com
TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.
ThefollowingSDcardlesystemsaresupported:
ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
vFAT—supportedbymostoperatingsystemsforpersonalcomputers.
TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.
Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.
Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings olderthanandselectthenumberofdaysorweeks.
Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.
MountandUnmountSDCard
NO
TICE
NO NO
TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.
TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.
TounmounttheSDcard:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.ClickUnmount.
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AXISQ3504-VENetworkCamera
SystemOptions
4.Thecardcannowberemoved.
FormatSDCard
NO
TICE
NO NO
TICE TICE
FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.
TheAxisproductcanbeconguredtoautomaticallyformatSDcardsthatareinsertedintotheproduct.Ifautoformatisenabledand anSDcardisinserted,theproductwillcheckiftheSDcardhastheext4lesystem.Ifthecardhasadifferentlesystem,the cardwillautomaticallybeformattedtoext4.
Important
Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted intotheAxisproduct.
Toenableautomaticformatting,followthesesteps:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.UnderGeneralSettings,selectAutoformatto.
4.ClickOKtosavesettings.
AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe SDcard,followthesesteps:
1.InserttheSDcardintheSDcardslot.
2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
3.ClickSDCard.
4.ClickFormatandselectthedesiredlesystem.
5.ClickOKtostartformattingthecard.
EncryptSDCardData
Topreventunauthorizedindividualsandsystemsfromaccessingrecordedvideo,theSDcardcontentcanbeencrypted.Encryption canonlybeenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypted dataremainsonthecard.Thecardmustalsobemountedbeforeitcanbeused.
Note
Ifautoformatisenabled,thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled.Theformatand mountstepsbelowshouldthenbeskipped.
ToencrypttheSDcardcontent:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCardtoopenStorageManagement.
3.IftheSDcardismounted,clickUnmounttounmountthecard.
4.ClickEncrypt.
5.SelectEnableSDcardencryptionandenterapassphrase.
6.BackinStorageManagement,clickFormattoformattheSDcard.
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AXISQ3504-VENetworkCamera
SystemOptions
7.ClickMounttomounttheSDcard.
Itispossibletochangethepassphrasewithoutreformattingthecard.OpenStorageManagement,clickEncryptandenterthe oldandnewpassphrases.Thepassphrasecanonlybechangedwhenthecardismounted.Changingthepassphrasedoesnot disruptongoingrecordings.
Todisableencryption,unmounttheSDcardandfollowthestepsabovebutcleartheEnableSDcardencryptionoption.Thecard mustbeformattedandmountedwhenencryptionhasbeendisabled.
NetworkShare
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto
www.axis.com/products/axis-camera-companion/support-and-documentation
Note
ForNASrecommendationsseewww.axis.com
Toaddanetworkshare:
1.GotoSystemOptions>Storage.
2.ClickNetworkShare.
3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.
4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.
5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.
6.ClickConnect.
ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.
Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings olderthanandselectthenumberofdaysorweeks.
Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.
Ports&Devices
I/OPorts
TheAxisproductprovidestwocongurableinputandoutputportsforconnectionofexternaldevices.Forinformationabout howtoconnectexternaldevices,seeConnectorsonpage74.
ToconguretheI/Oports,gotoSystemOptions>Ports&Devices>I/OPorts.Eachportcanfunctionasinputoroutput:
•InputasOpencircuit–Theinputbecomesactivewhenthecircuitisgroundedby,forexample,aREXdevice.Itremains inactiveaslongasitsnormalstateequalsitscurrentstatus.
•InputasGroundedcircuit–Theinputbecomesactivewhenthecircuitisopenedbyforexampleamonitor.
•OutputasOpencircuit–Theoutputportisinanon-conductivestatewhenitscurrentstatusisopencircuit.Thecurrent statusofanoutputportcanbechangedby,forexample,anactionrule.
•OutputasGroundedcircuit–Theoutputportisinaconductivestatewhenitscurrentstatusisgroundedcircuit.
PortStatus
ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.
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AXISQ3504-VENetworkCamera
SystemOptions
Accelerometer
Tiltangleindicatestheangletowhichthecamera’slensholderistilted.A0°tiltiswhenthecameraispointingtotheground.It’s possibletohaveatiltanglebetween0and180°.Totiltto180°,tilttoanangleof90°,rotatethelensholderandtilttoafurther90°.
Rotationangleindicatestheangletowhichthecamera’slensholderisrotated.Therotationrangeisbetween0to360°.Thecamera isconsideredtobeinalevelpositionwhentherotationangleis0°,90°,360°or270°.
Thelevelingassistantthathelpstolevelthecameraisenabledbydefault.Todisableit,de-selecttheEnablelevelingassistantoption fromSystemOptions>Ports&Devices>AccelerometerandclickSave.Torefreshthepageandviewthesavedsetting,clickReset.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.
ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent settings.
Note
ArestartclearsallentriesintheServerReport.
ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:
•thebootprotocol(DHCPorstatic)
•thestaticIPaddress
•thedefaultrouter
•thesubnetmask
•thesystemtime
•theIEEE802.1Xsettings
•thefocusposition
•uploadedapplicationsarekeptbutmustberestarted
ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage69.
Toresettheoptics,clickCalibrateunderSystemOptions>Maintenance>Optics.Thismaybenecessaryinsituationswherethe opticshaslostitscalibrationduringtransportorhasbeenexposedtoextremevibrations.Ifnecessarycongurefocusandzoom again(seeBasicSetuponpage19).
ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours. Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.
Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage70.
Support
SupportOverview
TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation, shouldyourequiretechnicalassistance.
SeealsoTroubleshootingonpage70.
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AXISQ3504-VENetworkCamera
SystemOptions
SystemOverview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog items.ManyofthecaptionsarelinkstotheproperSetuppage.
Logs&Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.
SystemLog-Providesinformationaboutsystemevents.
AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe
product(seebelow).
ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded intheServerReport.
Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.
ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor whencontactingAxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NO
TICE
NO NO
TICE TICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.
ToopentheScriptEditor ,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits factorydefaultsettings,seepage69.
Formoreinformation,seewww.axis.com/developer
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go toSystemOptions>Advanced>FileUpload.
Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe selectedusergroup(viewer,operatororadministrator)fortheuploadedle.
PlainCong
PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom thispage.
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AXISQ3504-VENetworkCamera
SystemOptions
ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.
ResettoFactoryDefaultSettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP address,tothefactorydefaultvalues.
Note
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/techsup
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage7.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber .
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenanceand clickDefault.
69
AXISQ3504-VENetworkCamera
Troubleshooting
Troubleshooting
ChecktheFirmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
UpgradetheFirmware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe
upgrade,wait10minutesevenifyoususpecttheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading thermware.
Toupgradetheproduct’srmware:
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww.axis.com/techsup
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.
4.ClickUpgrade.
5.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
6.GotoSetup>BasicSetuptoverifythermwareupgrade.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww .axis.comformoreinformation.
Symptoms,PossibleCausesandRemedialActions
Problemsupgradingthermware
Firmwareupgradefailure
ProblemssettingtheIPaddress
WhenusingARP/Ping
Theproductislocatedona differentsubnet
Ifthermwareupgradefails,theproductreloadsthepreviousrmware.Checkthermware leandtryagain.
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress UsingARP/Pingonpage59.
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour networkadministratortoobtainanIPaddress.
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AXISQ3504-VENetworkCamera
Troubleshooting
TheIPaddressisbeingused byanotherdevice
PossibleIPaddressconict withanotherdeviceonthe samesubnet
Theproductcannotbeaccessedfromabrowser
Cannotlogin
TheIPaddresshasbeen changedbyDHCP
Certicateerrorwhenusing IEEE802.1X
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandtheIPaddressoftheproduct):
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings. SeeResettoFactoryDefaultSettingsonpage69.
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign anIPAddressandAccesstheVideoStreamonAxisSupportwebatwww .axis.com/techsup.
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver .SeeDate&Timeonpage58.
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10... thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
Theproductisaccessiblelocallybutnotexternally
RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal
Firewallprotection
Defaultroutersrequired
ProblemswithstreamingH.264
ProblemswithAXISMedia Control(InternetExplorer only)
NoH.264displayedinthe client
MulticastH.264only accessiblebylocalclients
NomulticastH.264 displayedintheclient
featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis product,seeNATtraversal(portmapping)forIPv4onpage62.TheroutermustsupportUPnP
ChecktheInternetrewallwithyournetworkadministrator.
CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP> Basic.
ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage17.
IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.
CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
TM
.
71
AXISQ3504-VENetworkCamera
Troubleshooting
PoorrenderingofH.264 images
Colorsaturationisdifferent inH.264andMotionJPEG
Lowerframeratethan expected
Videoandimageproblems,general
Imageunsatisfactory
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe downloadedfromthemanufacturer’swebsite.
Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore information.
SeePerformanceConsiderationsonpage75.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonly keyframes.
cetodatasheetremoved Lowertheimageresolution.
SetaCaptureModethatprioritizesframerate.Changingthecapturemodetoprioritizeframerate mightlowerthemaximumresolutiondependingontheproductusedandcapturemodesavailable.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis product.
CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand
Setup>Video&Audio>CameraSettings.
Noaudio
Incorrectsetup
Pooraudioquality
Stuttering
Unsynchronizedaudioand videousingH.264
Distortedaudio
FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or
Storageanddiskmanagementproblems
Storagedisruption
Checkthesoundcardinthecomputer .Ensurethatmuteisnotselectedandthatthevolume settingsarecorrect.
CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio Support.
CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio Settings.
Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.
Synchronizetheproduct’sdateandtimesettingswithanNTPserver.GotoSetup>System Options>Date&Time.
CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio Settings.
usehalf-duplexmodeinstead.
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage48.
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AXISQ3504-VENetworkCamera
Troubleshooting
Videocannotberecorded
SDcardcannotbemountedReformattheSDcardandthenclickMount.
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
NO
TICE
NO NO
TICE TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
73
AXISQ3504-VENetworkCamera
TechnicalSpecifications
TechnicalSpecifications
Youcanndthelatestversionofthetechnicalspecicationsatwww.axis.com
Connectors
I/OConnector
FunctionPinNotes
0VDC(-)
DCoutput
(InputorOutput)
Foranexamplediagram,seeI/OConnectoronpage75.
1
2
3–4
Canbeusedtopowerauxiliaryequipment. Note:Thispincanonlybeusedaspowerout.
Digitalinput–Connecttopin1toactivate,orleaveoating (unconnected)todeactivate.
Digitaloutput–Connectedtopin1whenactivated,oating (unconnected)whendeactivated.Ifusedwithaninductive load,e.g.arelay,adiodemustbeconnectedinparallelwith theload,forprotectionagainstvoltagetransients.
AudioConnector
3.5mmaudioconnectors (stereo)
1Tip2Ring
AudioInput
AudioOutput
Balanced:‘Hot’signalMicrophone/Linein
Unbalanced:Microphone/Linein
Lineout,mono(stereoconnector compatible)
Balanced:‘Cold’signalMicrophone/Line in
Unbalanced:Unused
Lineout,mono(stereoconnector compatible)
Specications
0VDC
12VDC Maxload=50mA
0tomax30VDC Congurable
0tomax30VDC,opendrain, 100mA
3Sleeve
Ground
Ground
Multicable(soldseparately)
ThemulticablecanbepurchasedfromanAxisresellerforconnectingexternalequipmenttotheAxisproduct.Thecableprovidesthe followingconnectors:
I/Oconnector-SeeConnectorsonpage74.
Audioconnector-SeeConnectorsonpage74.
Powerconnector-ConnectorforACandDCpowerforconnectiontotheAXIST8051PowerConverterAC/DCtoDC(notincluded)
wires.
Wires
Red
Black
Specications
+DCorAC
–DCorAC
74
AXISQ3504-VENetworkCamera
TechnicalSpecifications
ConnectionDiagrams
I/OConnector
1
0VDC(-)
2
DCoutput12V,max50mA
A
I/Oconguredasinput
B
I/Oconguredasoutput
PerformanceConsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe CPUreachesitsmaximum,thiswillalsoaffecttheframerate.
Thefollowingfactorsareamongthemostimportanttoconsider:
•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand bandwidth.
•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand thegeneralperformance.
75
UserManualVer.M2.5 AXISQ3504-VENetworkCamera ©AxisCommunicationsAB,2016
Date:February2017
PartNo.1605966
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