Axis Q3504-VE User Manual

AXISQ35Series

AXISQ3504-VENetworkCamera

AXISQ3505-VEMkIINetworkCamera

UserManual

AXISQ35Series

TableofContents

Aboutthismanual..........................................3

Solutionoverview...........................................4

Productoverview...........................................5

Howtoaccesstheproduct....................................7

Howtoaccesstheproductfromabrowser...........................7

Aboutsecurepasswords..........................................7

Setup.....................................................9

Abouttheproduct'sbuilt-inhelp...................................9

Imagequality...................................................9

Overlays.......................................................14

Streamingandstorage...........................................15

Events........................................................16

Applications....................................................17

Troubleshooting............................................19

Howtoresettofactorydefaultsettings.............................19

Howtocheckthecurrentrmware.................................19

Howtoupgradethermware.....................................19

Technicalissues,cluesandsolutions................................20

Performanceconsiderations.......................................21

Specications..............................................23

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

23
23
23
24

2

AXISQ35Series

Aboutthismanual

Aboutthismanual

Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.

3

AXISQ35Series

Solutionoverview

Solutionoverview

4

AXISQ35Series

Productoverview

Productoverview

Note

3–9mmlens:Pressingthelenstoohardwhilecleaningmaycausethelenstomovedown.Ifthishappenswhilethe
cameraisinoperation,re-calibratetheopticsbyclickingCalibratefromtheServerMaintenancewebpage(System

Options>Maintenance).

CAUTION

Theheatermaybehot.

1

Networkconnector

2

Controlbutton

3

I/Oconnector

4

Audioout

5

Audioin

6

SDcardslot

7

StatusLEDforlevelingassistant

8

Functionbutton

9

StatusLEDforlevelingassistant

10

AC/DCconnectorforpoweraccessory

11

Heater

5

AXISQ35Series

Productoverview

1

Mountingbracket

2

Sidelidcoveringsideholeinmountingbracket

3

Lockingclip

4

Conduitadaptor

5

Unitcasing

6

Cameraunit

7

Domecover

8

Weathershield

9

Springs

6

AXISQ35Series

Howtoaccesstheproduct

Howtoaccesstheproduct

AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support

Theproductcanbeusedwiththefollowingbrowsers:

•Chrome

•Chrome

•Chrome

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support

TM

(recommended),Firefox

TM

(recommended)orSafari

TM

orFirefox

®

withotheroperatingsystems.

Howtoaccesstheproductfromabrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.

®

,Edge

®

®

,orOpera

withOSX

®

withWindows

®

®

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.

4.Theproduct’sliveviewpageopensinyourbrowser.

Aboutsecurepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:

•Changethedefaultpasswordthatcomeswiththedevices.

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,thedevicemustberesetto
thefactorydefaultsettings.

1.Makesuretofollowtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage7.

2.Typeapasswordandthenretypeittoconrmthespelling.

7

AXISQ35Series

Howtoaccesstheproduct

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

8