Axis Q3504-V User Manual

AXISQ35Series

AXISQ3504-VNetworkCamera

AXISQ3505-VMkIINetworkCamera

UserManual

AXISQ35Series

TableofContents

Aboutthismanual..........................................3

Solutionoverview...........................................4

Productoverview...........................................5

Howtoaccesstheproduct....................................7

Howtoaccesstheproductfromabrowser...........................7

Aboutsecurepasswords..........................................7

Setup.....................................................9

Abouttheproduct'sbuilt-inhelp...................................9

Imagequality...................................................9

Overlays.......................................................14

Streamingandstorage...........................................15

Events........................................................16

Applications....................................................17

Troubleshooting............................................18

Howtoresettofactorydefaultsettings.............................18

Howtocheckthecurrentrmware.................................18

Howtoupgradethermware.....................................18

Technicalissues,cluesandsolutions................................19

Performanceconsiderations.......................................20

Specications..............................................22

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

22
22
22
23

2

AXISQ35Series

Aboutthismanual

Aboutthismanual

Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.

3

AXISQ35Series

Solutionoverview

Solutionoverview

4

AXISQ35Series

Productoverview

Productoverview

Note

3–9mmlens:Pressingthelenstoohardwhilecleaningmaycausethelenstomovedown.Ifthishappenswhilethe
cameraisinoperation,re-calibratetheopticsbyclickingCalibratefromtheServerMaintenancewebpage(System
Options>Maintenance).

1

Networkconnector

2

Controlbutton

3

I/Oconnector

4

Audioout

5

Audioin

6

SDcardslot

7

StatusLEDforlevelingassistant

8

Functionbutton

9

StatusLEDforlevelingassistant

1

Mountingbracket

2

Sidelid

3

Lockingclip

4

Unitcasing

5

AXISQ35Series

Productoverview

5

Cameraunit

6

Domecover

7

Springs

6

AXISQ35Series

Howtoaccesstheproduct

Howtoaccesstheproduct

AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support

Theproductcanbeusedwiththefollowingbrowsers:

•Chrome

•Chrome

•Chrome

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support

TM

(recommended),Firefox

TM

(recommended)orSafari

TM

orFirefox

®

withotheroperatingsystems.

Howtoaccesstheproductfromabrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.

®

,Edge

®

®

,orOpera

withOSX

®

withWindows

®

®

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.

4.Theproduct’sliveviewpageopensinyourbrowser.

Aboutsecurepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:

•Changethedefaultpasswordthatcomeswiththedevices.

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,thedevicemustberesetto
thefactorydefaultsettings.

1.Makesuretofollowtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage7.

2.Typeapasswordandthenretypeittoconrmthespelling.

7

AXISQ35Series

Howtoaccesstheproduct

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

8