Axis Q1931-E, Q1932-E User Manual

INSTALLATION GUIDE
AXIS Q1931-E Thermal Network Camera AXIS Q1932-E Thermal Network Camera
About this Document
This document includes instructions for installing AXIS Q1931-E Thermal Network Camera and AXIS Q1932-E Thermal Network Camera on your network. Previous experience of networking will be beneficial when installing the product.
Video and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes. This product includes one (1) H.264 decoder license and one (1) AAC decoder license. To purchase further licenses, contact your reseller.
Liability
Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries. This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information. This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see www.opensource.apple.com/apsl). The source code is available from developer.apple.com/darwin/projects/bonjour/
Equipment Modifications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.
Trademark Acknowledgments
AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies. Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. UPnP Implementers Corporation. SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC are all trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
TM
is a certification mark of the UPnPTM
Regulatory Information Europe
This product complies with the applicable CE marking
directives and harmonized standards:
• Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC).
• Low Voltage (LVD) Directive 2006/95/EC. See Safety.
• Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and Recycling.
A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact Information.
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill applicable standards for:
• Radio frequency emission when installed according to the instructions and used in its intended environment.
Immunity to electrical and electromagnetic phenomena
when installed according to the instructions and used in its intended environment.
USA
AXIS Q1931-E: This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
AXIS Q1932-E: The product shall be connected using a shielded network cable (STP) that is properly grounded. This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The product shall be connected using a shielded network cable (STP) that is properly grounded.
Canada
AXIS Q1931-E: This Class B digital apparatus complies with Canadian ICES-003. The product shall be connected using a shielded network cable (STP) that is properly grounded. Cet appareil numérique de la classe B est confome à la norme NMB-003 du Canada. Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui est correctement mis à la terre.
AXIS Q1932-E: This Class A digital apparatus complies with Canadian ICES-003. The product shall be connected using a shielded network cable (STP) that is properly grounded.
Cet appareil numérique de la classe A est confome à la
AXIS Q1931-E: Japan -
この装置は、クラスB情報技術装置です。 この装置は、家庭環境で使用することを目的として いますが、この装置がラジオやテレビジョン受信機 に近接して使用されると、受信障害を引き起こすこ とがあります。取扱説明書に従って正しい取り扱い をして下さい。本製品は、シールドネットワーク ケーブル(STP)を使用して接続してください。また 適切に接地してください。
AXIS Q1931-E: Korea -
ࢇЕɼࢽࡈ%ࢷ࢕ળࢶଢԻ۰
࣯Իɼࢽ߾۰یࡈଜЕʨࡶּࢶࡳԻଜֲֻҘ ࠇ߾۰یࡈଟܹ࢑ݡТЬࢶࢸ஢ࢻѹ673 VKLHOGHGWZLVWHGSDLUৼࢇٴࡶیࡈଜࠆࢿ૽ ࡶࠉʼଜݫݤࠝ
AXIS Q1932-E: Korea
- 이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다. 적절히 접지된 STP (shielded twisted pair) 케이블을 사용하여 제품을 연결 하십시오.
norme NMB-003 du Canada. Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui est correctement mis à la terre
Europe
AXIS Q1931-E: This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022. The product shall be connected using a shielded network cable (STP) that is properly grounded.
This product fulfills the requirements for emissions and immunity according to EN 50121-4 and IEC 62236-4 railway applications.
This product fulfills the requirements for immunity according to EN 61000-6-1 residential, commercial and light-industrial environments. This product fulfills the requirements for immunity according to EN 61000-6-2 industrial environments. This product fulfills the requirements for immunity according to EN 55024 residential and commercial environments.
AXIS Q1932-E: This digital equipment fulfills the requirements for RF emission according to the Class A limit of EN 55022. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.
Australia/New Zealand
AXIS Q1931-E: This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22. The product shall be connected using a shielded network cable (STP) that is properly grounded AXIS Q1932-E: This digital equipment fulfills the requirements for RF emission according to the Class A limit of AS/NZS CISPR 22. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.
AXIS Q1932-E: Japan
- この装置は、クラス A 情報技術装置です。この装置を 家庭環境で使用すると電波妨害を引き起こすことがあります。 この場合には使用者が適切な対策を講ずるよう要求される ことが ありま す 。本製品は、シールドネットワークケーブル (STP)を使用して接続してください。また適切に接地して くだ さ い 。
Safety
This product complies with IEC/EN 60950-1 and IEC/EN 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN 60950-1.
Disposal and Recycling
When this product has reached the end of its useful life, dispose of it according to local raws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).
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China
This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).
Contact Information
Axis Communications AB Emdalavägen 14 223 69 Lund Sweden Tel: +46 46 272 18 00 Fax: +46 46 13 61 30 www.axis.com
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:
• download user documentation and software updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrase
• report problems to Axis support staff by logging in to your private support area
• chat with Axis support staff (selected countries only)
• visit Axis Support at www.axis.com/techsup/
Should you require any technical assistance, please contact appropriate channels according to your AVHS license agreement to ensure a rapid response.
Learn More!
Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

English

Français

Safeguards
Please read through this Installation Guide carefully before installing the Axis product. Keep the Installation Guide for further reference.
• Store the Axis product in a dry and ventilated environment.
• Avoid exposing the Axis product to vibration, shocks or heavy pressure. Do not install the product on unstable brackets, unstable or vibrating surfaces or walls, since this could cause damage to the product.
• Only use applicable tools when installing the Axis product; excessive force could cause damage to the product.
• Do not use chemicals, caustic agents, or aerosol cleaners. Use a damp cloth for cleaning.
• Use only accessories that comply with technical specification of the product. These can be provided by Axis or a third party.
• Use only spare parts provided by or recommended by Axis.
• Do not attempt to repair the product by yourself, contact Axis or your Axis reseller for service matters.
• This Axis product shall be used in compliance with local laws and regulations.
• The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See Electromagnetic Compatibility (EMC) on page 2 for regulatory requirements.
Transportation
• When transporting the Axis product, use the original packaging or equivalent to prevent damage to the product.
Battery Replacement
This Axis product uses a 3.0 V CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. A log message will appear when the battery needs replacing. The battery should not be replaced unless required! If the battery does need replacing, please contact www.axis.com/techsup for assistance.
• Dispose of used batteries according to the manufacturer's instructions.
• Risk of explosion if battery is incorrectly replaced.
• Replace only with the same or equivalent battery, as recommended by the manufacturer.
Mesures de sécurité
Lisez attentivement le présent Guide d'installation avant d'installer le produit Axis. Conservez le Guide d'installation pour une utilisation ultérieure.
• Conservez le produit Axis dans un environnement sec et aéré.
• Évitez d'exposer le produit Axis aux vibrations, aux chocs ou à une forte pression. N'installez pas le produit sur un support instable, ou des surfaces ou des murs instables ou vibrants, car cela pourrait l'endommager.
• N'utilisez que les outils applicables pour installer le produit Axis ; une force excessive pourrait endommager le produit.
• Pour le nettoyage, n’utilisez ni produits chimiques, ni substances caustiques ou aérosols. Utilisez un chiffon humide pour le nettoyage.
• N’utilisez que des accessoires conformes aux caractéristiques techniques du produit. Ceux-ci peuvent être fournis par Axis ou par un fournisseur tiers.
• Utilisez uniquement des pièces de rechange fournies ou recommandées par Axis.
• Ne tentez pas de réparer le produit vous-même, contactez Axis ou votre revendeur Axis pour toute réparation.
• Ce produit Axis doit être utilisé conformément aux lois et réglementations locales en vigueur.
• Le produit doit être connecté à l'aide d'un câble réseau blindé (STP). Tous les câbles de raccordement du produit au commutateur réseau doivent être blindés (STP) et destinés à leur usage spécifique. Assurez-vous que le commutateur réseau est correctement mis à la terre. Voir la compatibilité électromagnétique (CEM) sur la page 2 pour les exigences réglementaires.
Transport
• Pour transporter le produit Axis et éviter de l'endommager, utilisez l'emballage d'origine ou un emballage équivalent.
Remplacement des piles
Ce produit Axis nécessite une pile au lithium CR2032 de 3,0 V pour l'alimentation de son horloge en temps réel interne. Dans des conditions normales d'utilisation, cette pile est censée durer au moins 5 ans. Si la pile est faible, le fonctionnement de l'horloge en temps réel peut être affecté et entraîner sa réinitialisation à chaque mise sous tension. Un message enregistré apparaît lorsque la pile doit être remplacée. Ne remplacez la pile qu'en cas de nécessité ! Si la pile doit être remplacée, veuillez contacter www.axis.com/techsup pour obtenir de l’aide.
Jetez les piles usagées conformément aux consignes du fabricant.
• Le remplacement incorrect de la pile peut entraîner un risque d'explosion.
• Remplacez la pile par une pile identique ou équivalente uniquement, en respectant les recommandations du fabricant.

Deutsch

Italiano

Sicherheitsvorkehrungen
Bitte lesen Sie diese Installationsanleitung sorgfältig durch, bevor Sie mit der Installation des Axis Produkts beginnen. Halten Sie die Installationsanleitung bereit, falls Sie darauf zurückgreifen müssen.
• Lagern Sie das Axis-Produkt in einer trockenen und belüfteten Umgebung.
• Setzen Sie das Axis Produkt keinen Vibrationen, Erschütterungen oder starkem Druck aus. Installieren Sie das Produkt nicht an instabilen Halterungen oder instabilen oder vibrierenden Oberflächen oder Mauern, da dadurch das Produkt beschädigt werden könnte.
• Verwenden Sie bei der Installation des Axis Produkts nur geeignetes Werkzeug; zu hoher Kraftaufwand kann das Produkt beschädigen.
• Verwenden Sie keine chemischen, ätzenden oder aerosolhaltigen Reinigungsmittel. Verwenden Sie zur Reinigung ein feuchtes Tuch.
• Verwenden Sie nur Zubehör, das den technischen Spezifikationen des Produkts entspricht. Dieses ist von Axis oder Drittanbietern erhältlich.
• Verwenden Sie nur Ersatzteile, die von Axis empfohlen bzw. bereitgestellt wurden.
• Versuchen Sie nicht, das Produkt selbst zu reparieren. Wenden Sie sich bei Service-Angelegenheiten an Axis oder an Ihren Axis-Händler.
• Verwenden Sie dieses Axis-Produkt unter Beachtung der vor Ort geltenden rechtlichen Bestimmungen.
• Das Produkt sollte mit einem geschirmten Netzwerkkabel (STP) verbunden werden. Alle Kabel, die ein Produkt mit einem Netzwerk-Switch verbinden, sollten geschirmt (STP) und für ihren spezifischen Gebrauch geeignet sein. Stellen Sie sicher, dass der Netzwerk-Switch ordnungsgemäß geerdet ist. Siehe Electromagnetic Compatibility (EMC) auf Seite 2 bezüglich der behördlichen Anforderungen.
Transport
• Transportieren Sie das Axis-Produkt nur in der Originalverpackung bzw. in einer vergleichbaren Verpackung, damit das Produkt nicht beschädigt wird.
Batteriewechsel
Dieses Axis-Produkt ist mit einer 3,0 V CR2032 Lithium-Batterie als Stromversorgung für die interne Echtzeituhr (RTC) ausgestattet. Unter normalen Bedingungen hält die Batterie mindestens 5 Jahre. Bei entladener Batterie ist der Betrieb der Echtzeituhr nicht mehr ausreichend gewährleistet, so dass die Uhr bei jedem Systemstart zurückgesetzt wird. Sie erhalten eine Protokollnachricht, wenn ein Batteriewechsel erforderlich ist. Die Batterie sollte erst bei Bedarf gewechselt werden. Unter www.axis.com/techsup finden Sie Informationen darüber, was Sie beim Austausch der Batterie beachten müssen.
• Verbrauchte Batterien sind gemäß den Herstelleranweisungen zu entsorgen.
Sicurezza
Leggere attentamente questa Guida all'installazione prima di installare un prodotto Axis. Conservare la Guida all'installazione per ulteriori riferimenti.
• Conservare il prodotto Axis in un ambiente asciutto e ben ventilato.
• Evitare di esporre il prodotto Axis alle vibrazioni, agli urti o a forte pressione. Non installare il prodotto su staffe instabili, superfici o pareti instabili o vibranti, poiché ciò potrebbe danneggiare il prodotto.
• Utilizzare solo strumenti idonei quando si installa il prodotto Axis. Una forza eccessiva potrebbe danneggiare il prodotto.
• Non utilizzare sostanze chimiche, agenti caustici o detergenti spray. Utilizzare un panno umido per la pulizia.
• Utilizzare solo accessori conformi con le specifiche tecniche del prodotto. Queste possono essere fornite da Axis o da terze parti.
• Utilizzare solo parti di ricambio fornite o raccomandate da Axis.
• Non tentare di riparare il prodotto da soli, contattare Axis o il rivenditore di zona Axis per assistenza.
• Questo prodotto Axis deve essere utilizzato in conformità alle leggi e alle disposizioni locali.
• Il prodotto deve essere connesso utilizzando cavi schermati (STP). Ogni cavo che connette il prodotto allo switch deve essere schermato (STP) e concepito per l'uso specifico. Assicurarsi che lo switch sia adeguatamente connesso a terra. Per i requisiti normativi consultare Electromagnetic Compatibility (EMC) alla pagina 2.
Trasporto
• Quando si trasporta il prodotto Axis, utilizzare l'imballo originale o un imballo equivalente per evitare di danneggiare il prodotto.
Sostituzione della batteria
Questo prodotto Axis utilizza una batteria al litio CR2032 da
3.0
V per alimentare il real-time clock (RTC) interno. In normali condizioni questa batteria ha una durata di almeno 5 anni. La batteria scarica influisce sul funzionamento dell'RTC, che viene reimpostato ad ogni accensione. Un messaggio di registro apparirà quando la batteria dovrà essere sostituita. La batteria non deve essere sostituita a meno che non sia necessario. Se la batteria non deve essere sostituita, contattare www.axis.com/techsup per assistenza.
• Smaltire le batterie usate secondo le istruzioni del produttore.
• Rischio di esplosione se la batteria non viene sostituita
correttamente.
• Sostituire solo con una batteria identica o equivalente, come
raccomandato dal produttore.
• Explosionsgefahr bei fehlerhaftem Batteriewechsel!
• Die Batterie muss durch dasselbe oder ein gleichwertiges Fabrikat ersetzt werden, das vom Hersteller zugelassen ist.

Español

Medidas preventivas
Lea detenidamente esta Guía de instalación antes de instalar el producto Axis. Guarde la Guía de instalación para poder consultarla en el futuro.
• Guarde el producto Axis en un entorno seco y ventilado.
• Evite exponer el producto Axis a vibraciones, golpes o presiones excesivas. No instale el producto en soportes inestables ni en superficies o paredes inestables o con vibraciones, ya que esto podría dañarlo.
• Utilice solo las herramientas apropiadas para instalar el producto Axis; una fuerza excesiva podría dañarlo.
• No utilice productos químicos, agentes cáusticos ni limpiadores en aerosol. Límpielo con un paño húmedo.
• Utilice solo accesorios que cumplan las especificaciones técnicas del producto. Puede obtenerlos de Axis o de un tercero.
• Utilice solo piezas de recambio suministradas o recomendadas por Axis.
• No intente reparar el producto usted mismo, póngase en contacto con Axis o con el distribuidor de Axis para los temas de servicio técnico.
• Este producto Axis se utilizará de conformidad con la legislación y normativas locales.
• El producto deberá ser conectado utilizando un cable de red blindado (STP). Los cables conectados del producto al switch deberán ser blindados (STP) y apropiados para su uso específico. Asegúrese de que el switch esté correctamente conectado a masa. Vea las Compatibilidades Electromagnéticas (EMC), en la página 2, para los requisitos reglamentarios.
Transporte
• A la hora de transportar el producto Axis, utilice el embalaje original o uno equivalente para no dañar el producto.
Sustitución de la batería
Este producto Axis utiliza una batería de litio CR2032 3.0 de 3,0 V como fuente de alimentación para su reloj de tiempo real interno (RTC). En condiciones normales, esta batería durará un mínimo de 5 años. Cuando la batería tiene poca carga, el funcionamiento del RTC se puede ver afectado, ya que esto puede hacer que se reinicie cada vez que se encienda. Aparecerá un mensaje de registro cuando sea necesario sustituir la batería. No se debe sustituir la batería a menos que sea necesario. Si necesita sustituir la batería, visite la página www.axis.com/techsup para recibir asistencia.
• Deseche las baterías usadas según las instrucciones del fabricante.
• Existe peligro de explosión si la batería se sustituye de forma incorrecta.
• Utilice solo baterías de recambio iguales o equivalentes, de acuerdo con las recomendaciones del fabricante.
AXIS Q1931-E/Q1932-E Installation Guide Page 7
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Camera owner authentication key
The authentication key on this label is used to authenticate the owner/administrator of this Axis camera. The key is associated with the camera’s unique serial number (S/N), as shown at the top of the label. The authentication key is used for registering the camera with an AVHS service provider for hosted video. For more information and help to find a local AVHS Service Provider, go to:
Please retain this document for future reference.
©2006-2010 Axis Communications AB. Axis is a registered trademark. All other company names and products are trademarks or registered trademarks of their respective companies. We reserve the right to introduce modifications without notice.
Part No. 38655
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Axis Communications AB. Emdalavägen 14, 223 69 Lund, Sweden. Tel: +46 46 272 18 00 Fax: +46 46 13 61 30. www.axis.com
Application License Code
37306/R1.0/NOV09
Through the registration of this license code and your acceptance of the license agreement for the application, you will be able to use the application on one or more video products, as specified on the label above.
Instructions
1.Download the application from www.axis. com/applications/
2.Install the application in the video product.
3.Register the License Code and video product’s serial number at www.axis.com/applications/register/ to obtain the License Key.
4.Install the Licen se Key file(s) on the video product(s) via the product’s web interface.
End-user license agreement:
Please note that this application is covered by a license agreement in which the terms and conditions for your use of the application are set forth. The application must be downloaded, in accordance with the instructions above, and the terms and conditions in the license agreement must be accepted prior to your registration of the License Code with a product serial number.
The license agreement is available for your review at www.axis.com/applications/ and available for acceptance when initiating the download of the application. If you do not agree to the terms and conditions of the license agreement, you may not use the application.
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http://www.axis.com/products/avhs/
Label here
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