Axis Q1786-LE Service Manual

AXISQ17Series

AXISQ1785-LENetworkCamera

AXISQ1786-LENetworkCamera

UserManual

AXISQ17Series

TableofContents

Aboutthismanual..........................................3

Solutionoverview...........................................4

Productoverview...........................................5

Findthedeviceonthenetwork................................6

Accessthedevice...............................................6

Securepasswords...............................................6

Setup.....................................................7

Webpageoverview..............................................7

Long-distanceconnections........................................8

Imagequality...................................................9

Privacymasks..................................................13

Overlays.......................................................13

Pan,tilt,andzoom(PTZ)..........................................14

Streamingandstorage...........................................15

Events........................................................17

Applications....................................................20

Troubleshooting............................................21

Resettofactorydefaultsettings...................................21

Checkthecurrentrmware.......................................21

Upgradethermware............................................21

Technicalissues,cluesandsolutions................................

Performanceconsiderations.......................................

Specications..............................................24

LEDIndicators..................................................

Buzzer........................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

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25

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AXISQ17Series

Aboutthismanual

Aboutthismanual

ThisUserManualprovidesinformationontheproductregarding:

•Access

•Mainusecases

•Troubleshooting

•Specications

Note

TheUserManualmayincludemorethanoneproduct.Partofthecontent,e.g.someusecasesorspecications,mayonly
applytosomeofthem.Formoreinformationontheexactfeaturesetandspecications,seetheproduct’swebpageand
datasheetatwww.axis.com

3

AXISQ17Series

Solutionoverview

Solutionoverview

4

AXISQ17Series

Productoverview

Productoverview

1

Networkconnector

2

Partnumber(P/N)&Serialnumber(S/N)

3

Safetywire

4

Powerconnector

5

I/Oconnector

6

Audioconnector

7

Controlbutton

8

microSDcardslot

9

Functionbutton

10

StatusLEDindicator

1

IDCnetworkconnector

2

Foot

3

Groundingscrew

4

Mountingplate

5

AXISQ17Series

Findthedeviceonthenetwork

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com.

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See
Setasecurepasswordfortherootaccountonpage6.

3.Theliveviewpageopensinyourbrowser .

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

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AXISQ17Series

Setup

Setup

Webpageoverview

1

Liveviewcontrolbar

2

Liveview

3

Productname

4

Userinformation,colorthemes,andhelp

5

Videocontrolbar

6

Settingstoggle

7

AXISQ17Series

Setup

7

Settingstabs

Needmorehelp?

Youcanaccessthebuilt-inhelpfromthedevice’swebpage.Thehelpprovidesmoredetailedinformationonthedevice’sfeaturesand
theirsettings.

Long-distanceconnections

Thisproductsupportsber-opticcableinstallationsthroughamediaconverter.Fiber-opticcableinstallationsofferanumber
ofbenetssuchas:

•Long-distanceconnection

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AXISQ17Series

Setup

•Highspeed

•Longlifetime

•Largecapacityofdatatransmission

•Electromagneticinterferenceimmunity

Findoutmoreaboutber-opticcableinstallationsonaxis.com/technologies/ber-optics.

ForinformationabouthowtoinstallthemediaconverterseetheInstallationGuideforthisproduct.

Imagequality

Capturemodes

CapturemodedenesthemaximumframerateavailableintheAxisproduct.Dependingonwhichcapturemodeyouselect,you
maynotbeabletouseWDR.

Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.

Selectcapturemode

Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com

Selectexposuremode

Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

Adjustthefocus

Thisproducthasthreefocusmodes:

•Auto:Thecameraautomaticallyadjustsfocusbasedontheentireimage.

•Area:Thecameraautomaticallyadjustsfocusbasedonaselectedareaoftheimage.

•Manual:Thefocusissetmanuallyataxeddistance.

Toturnoffautofocusandadjustthefocusmanually:

1.Intheliveviewwindow,iftheZoomsliderisvisible,clickZoomandselectFocus.

2.ClickMandusetheslidertosetthefocus.

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