AXIS 262+ User Guide

AXIS 262+ Network Video Recorder

User’s Manual

About This Document

This manual is intended for administrators and users of the AXIS 262+ Network Video Recorder and is applicable for firmware release 4.01. It includes instructions for using and managing the AXIS 262+ on your network. Previous experience of networking will be of use when installing and using this product. Later versions of this document will be posted to the Axis Website, as required. See also the product’s online help, available via the Web-based interface.

Safety Notices Used In This Manual

Caution! - Indicates a potential hazard that can damage the product. Important! - Indicates a hazard that can seriously impair operation. Do not proceed beyond any of the above notices until you have fully understood the implications.

Intellectual Property Rights

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

Legal Considerations

Video recording can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.

Europe - This digital equipment fulfills the

requirements for radiated emission according to limit B of EN55022/1998, and the requirements for immunity according to EN55024/1998 residential, commercial, and light industry.

Japan - This is a class B product based on the standard of

the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

Liability

Every care has been taken in the preparation of this manual; Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis

Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. Axis Communications AB cannot be held responsible for any data loss in the event of a hard disk failure.

Precautions

Please observe the following when using the AXIS 262+:

• Operate this unit at the correct voltage (12V DC), using other voltages may cause fire or electrical shock.

• The use of UPS is highly recommended.

• This AXIS 262+ is a precision machine. Please handle this unit with care. Vibration and shock could damage the unit so please use the original packaging if moving the AXIS 262+.

• Wait 30 seconds before moving the AXIS 262+ after disconnecting the power supply to avoid damaging the hard disk.

• Exposure to water or moisture may cause fire or electrical shock. If water gets inside the unit, disconnect it immediately and contact your dealer.

• Please disconnect the power supply cable if the power supply has been turned off.

• Do not open the cover or touch the internal components.

• Do not use or set the unit where it might be exposed to vibrations or shocks; direct sunlight, rain or snow; flammable or corrosive gas; extreme hot or cold temperatures; humid or dusty conditions; strong electric shock and magnetic fields.

• To extend the lifetime of the unit, keep the operating temperature below 40ºC.

• If the temperature is below 0ºC, the unit must be turned on at all times.

Trademark Acknowledgments

Internet Explorer, LAN Manager, Linux, Microsoft, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc.

WEEE Directive

The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). This directive is applicable in the European Union member states.

The WEEE marking on this product (see right) or its documentation indicates that the product must not be disposed of together with household waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area.

Business users should contact the product supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste.

Support Services

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and firmware updates

• report problems to Axis support staff by logging in to your private support area

• visit the Axis Support Web at www.axis.com/techsup/

AXIS COMMUNICATIONS

<Product Name> Quick User’s Guide

Battery

The AXIS 262+ uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 3 years. Low battery power affects the operation of the RTC, causing it to reset to 2003/1/1 at every power-up. The battery should not be replaced unless required! If the battery does need replacing, please observe the following:

• Danger of Explosion if battery is incorrectly replaced.

• Replace only with the same or equivalent battery, as recommended by the manufacturer.

• Dispose of used batteries according to the manufacturer's instructions.

AXIS 262+

Table of contents

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

AXIS 262+ front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

AXIS 262+ rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the network video server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessing the network video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The Main View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Configuring the Network Video Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessing the Setup Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Add a camera or video server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Main View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

One camera view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Quad pattern view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Automatic sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Frame Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Live video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Scheduled recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Alarm recordings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Manual recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Play Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Playback settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Playback using date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Playback alarm from list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Save recordings to your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Disk utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Replacing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Network TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

SMTP (email) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Logs & Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

AXIS 262+

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Resetting the AXIS 262+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Upgrading the firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

NAT traversal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

AXIS 262+ Product Description

Product Description

The AXIS 262+ Network Video Recorder, together with Axis network cameras, offers a comprehensive surveillance solution for detecting shoplifters, reducing false alarms, increasing personnel safety or viewing your premises remotely.

Easy to install and use, the AXIS 262+ is a complete recording solution that connects directly to your network and is manageable remotely via a local area network or the Internet. It enables simultaneous recording and remote access to live views and playback of recorded images from up to eight Axis network cameras. Scheduled and triggered recordings can be performed at a recording speed of up to 240 frames per second in QVGA (320x240 pixels) and CIF (352x240 in NTSC, 352x288 in PAL).

The AXIS 262+ is ideal for storing video at up to megapixel resolution. There is no degradation in video quality, as it will always give the same image quality as the original image from the camera or video server. A 250 GB hard disk allows you to store, for instance, 13 days of VGA (640x480) resolution at one frame per second from eight video channels.

The main features of the AXIS 262+ are:

• Records video from up to eight network cameras at up to megapixel resolution.

• Easy to install, use and manage.

• Enables simultaneous recording and remote access to recorded video, as well as live viewing.

• Records at up to 120 frames per second at VGA (640x480 pixels) or 4CIF (704x480 NTSC, 704x576 PAL).

• Recording can be started by an alarm from a camera or by a trigger from a digital input on the AXIS 262+.

• The frame rate for alarm recordings can be specified independently from the frame rate of scheduled recordings. Different video sources can have different frame rates for scheduled recordings.

• 250 GB hard disk with anti-vibration.

AXIS 262+ Product Description

AXIS 262+ front panel

Disk Network Status Power

Indicators - on the front panel provide useful information about the current status of the AXIS 262+. The LED indicators on the AXIS 262+ indicate the following:

Green Flashes when the hard disk is accessed.

Red Shows steady for failed reset to factory default, failed firmware upgrade, failed data-

Disk

Network

Status

Power

Amber Flashes for activity on a 10 Mbps network.

Green Flashes for activity on a 100 Mbps network.

None No connection.

Green Shows steady green for normal operation.

Amber Flashes during a reset to the factory default settings.

Red Flashes red in combination with red disk LED for failed reset to factory default, failed

Green Normal operation.

Amber Flashes green/amber during a firmware upgrade.

base repair, or for a hard disk error.

To save recorded video stored on the hard disk drive, download the video to your PC and then restart the AXIS 262+ to return the hard disk to its normal state.

firmware upgrade, or failed database repair. Flashes red without red disk LED to indicate that the database is being repaired, which may take up to 30 minutes.

Note that the indicator LEDs are tested during startup. The Status, Network and Disk LEDs show red for 1

Note:

second, and the Power LED shows amber for 1 second.

AXIS 262+ Product Description

AXIS 262+ rear panel

RS-232 connector 9-pin I/O terminal

connector connector

Factory setup button

Power button

Power adapterNetwork connector

RS-232 connector - For the connection of a UPS (Uninterruptible Power Supply) unit. The approved UPS model is Smart-UPS from APC.

Network connector - Connect the AXIS 262+ to your network using a standard CAT-5 network cable.

9-pin I/O terminal connector - Used to connect external devices, see I/O Terminal Connector, on page 35 for more information.

Factory setup button - Used to reset the AXIS 262+ to the factory default settings, see Resetting the AXIS 262+, on page 32.

Power button - To shut the AXIS 262+ down correctly, press and hold this button until a “beep” sound is heard. Shutdown will then complete after approximately 20 seconds. To start the unit, press the button once.

Power adapter connector - Connect the power supply cable to the AXIS 262+. The AXIS 262+ starts up automatically after connecting the power supply cable to a power source.

Important!

• Never disconnect the power cable when the AXIS 262+ is on

• Use the power button to switch off the AXIS 262+

AXIS 262+ - Using the network video server

Using the network video server

Installation

Before the AXIS 262+ can be accessed it must be installed on your network. Please see the Installation Guide supplied with the product. Alternatively, download it from www.axis.com

Accessing the network video recorder

The AXIS 262+ supports Microsoft Windows XP Professional SP2 running Internet Explorer 6.0 or later. For more information please see www.axis.com/techsup

1. Start your browser.

2. Enter the IP address of the AXIS 262+ in the Location/Address field of your browser.

3. Enter the user name and password set by the administrator.

4. The Main View page is displayed in your browser.

Video display

Setup tools

Online help

Camera operation

Notes:

Camera information

Operation information

Multi operation

•To view images from in Microsoft Internet Explorer, you must set your browser to allow ActiveX controls and allow the AXIS 262 Commander to be installed on your workstation.

•The language used in the Main View and the presentation of date and time are dependent on the settings in Windows, e.g. Regional and Language Options in the Control Panel.

Using the network video server

The Main View Page

The following provides an overview of the buttons and tabs in the Main View page.

Setup tool - Click on this icon to open AXIS 262+ Setup pages.

Time Search - Opens a calendar to specify date and time to search for a

specific recording.

Alarm list - Alarm recordings for each camera are presented in a list

and you can select an alarm from the list and play it. See Playback alarm from list, on page 24

Download - Use this tab to download recorded video to your computer.

Save recordings to your PC, on page 24

Single and Quad pattern view - Displays live streams from a single camera

or from 4 specified cameras.

Synchronize playback - Synchronizes the playback from four cameras.

This is useful for seeing what happened on all cameras at a certain point in time.

Live Stream - click on this button to switch to live stream.

Camera Selection Tools - Use this tab to see camera status, and to start

and stop manual recordings. See Manual recordings, on page 21.

Quad Pattern Selection - Use this tab to select a quad pattern from the

currently configured patterns. See Quad pattern view, on page 16

Camera Link - This button opens the home page of the currently selected

camera, providing access to the tools for configuring PTZ, audio, etc.

AXIS 262+ Configuring the Network Video Recorder

Configuring the Network Video Recorder

This section describes how to configure the AXIS 262+ and is intended for the product administrator who has unrestricted access to all Setup tools. The AXIS 262+ is configured under Setup from a standard browser.

Accessing the Setup Tools

Follow the instructions below to access the Setup Tools from a Web browser.

1. Start the Web browser and enter the IP address of the AXIS 262+ in the location/address field.

2. The Main View page is now displayed.

Click to open the Setup Tools.

Change the password

To prevent unauthorized use, change the default password the first time you log on to the AXIS 262+.

Note:

The default administrator user name root is permanent and cannot be deleted or altered.

1. Click > Users in the device’s Web pages.

2. Enter a password for the user root and then re-enter it to confirm the spelling.

3. Click Save.

Create a new user

User access control is enabled by default. An administrator can set up other users (maximum 50), by creating new user names and passwords. It is also possible to allow anonymous viewers, which means that anybody may access the Main View page. There are three different levels of user:

Viewer Provides the lowest level of access, which only allows access to the Main View page. In the Main

Operator An operator can view the Main View page and record the video stream. Operators have no access

Administrator An administrator has unrestricted access to all the setup tools and can determine the registration of

View, a viewer can do everything except record video.

to the Setup pages.

all other users. It is not possible to create new administrator accounts, there can only be one administrator in the

AXIS 262+.

AXIS 262+ Configuring the Network Video Recorder

To create a new user:

1. Click > Users in the device’s Web pages.

2. Select an unused User number from the drop-down list.

3. Enter the user name, using a maximum of 8 characters.

4. Select the user group for the user. See above for the available groups.

5. Enter and confirm the password for the user, using a maximum of 8 characters.

6. Click Save.

If you want all users to view the video stream, select ON to enable Anonymous viewers and click Save.

To delete a user:

1. Select the user to delete by selecting the proper user number from the drop-down list.

2. User data appears in User Configuration.

3. Click the Remove button.

+ 28 hidden pages