AXIS 25221R3 User Manual

AXIS 262 Network Video Recorder

User’s Manual

About This Document

This manual is intended for administrators and users of the AXIS 262 Network Video Recorder. It includes instructions for using and managing the AXIS 262 on your network. Previous experience of networking will be of use when installing and using this product. Later versions of this document will be posted to the Axis Website, as required. See also the product’s online help, available via the Web-based interface.

Safety Notices Used In This Manual

Caution! - Indicates a potential hazard that can damage the product. Important! - Indicates a hazard that can seriously impair operation. Do not proceed beyond any of the above notices until you have fully understood the implications.

Intellectual Property Rights

This product contains licensed third-party software. See the menu item “About” in th e pro duct ’s u ser i nterf ace f or more information.

Legal Considerations

Video recording can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tur ning the eq uipment off and on, the user i s encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.

Europe - This digital equipment fulfills the

requirements for radiated emission according to limit B of EN55022/1998, and the requirements for immunity according to EN55024/1998 residential, commercial, and light industry.

Japan - This is a class B product based on the standard of

the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

Liability

Every care has been taken in the preparation of this manual; Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for

incidental or consequential damages in connection with the furnishing, performance or use of this material. Axis Communications AB cannot be held responsible for any data loss in the event of a hard disk failure.

Precautions

Please observe the following when using the AXIS 262:

• Operate this unit at the correct voltage (12V DC), using other voltages may cause fire or electrical shock.

• The use of UPS is highly recommended.

• This AXIS 262 is a precision machine. Please handle this unit with care. Vibration and shock could damage the unit so please use the original packaging if moving the AXIS 262.

• Wait 30 seconds before moving the AXIS 262 after disconnecting the power supply to avoid damaging the hard disk.

• Exposure to water or moisture may cause fire or electrical shock. If water gets inside the unit, disconnect it immediately and contact your dealer.

• Please disconnect the power supply cable if the power supply has been turned off.

• Do not open the cover or touch the internal components.

• Do not use or set the unit where it might be exposed to vibrations or shocks; direct sunlight, rain or snow; flammable or corrosive gas; extreme hot or cold temperatures; humid or dusty conditions; strong electric shock and magnetic fields.

• To extend the lifetime of the unit, keep the operating temperature below 40ºC.

• If the temperature is below 0ºC, the unit must be turned on at all times.

Trademark Acknowledgments

Internet Explorer, LAN Manager, Linux, Microsoft, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc.

Support Services

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and firmware updates

• report problems to Axis support staff by logging in to your private support area

• visit the Axis Support Web at www.axis.com/techsup/

Battery

The AXIS 262 uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 3 years. Low battery power affects the operation of the RTC, causing it to reset to 2003/1/1 at every power-up. The battery should not be replaced unless required! If the battery does need replacing, please observe the following:

• Danger of Explosion if battery is incorrectly replaced.

• Replace only with the same or equivalent battery, as

recommended by the manufacturer.

• Dispose of used batteries according to the manufacturer's

instructions.

AXIS COMMUNICATIONS

<Product Name> Quick User’s Guide

AXIS 262

Table of contents

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

AXIS 262 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

AXIS 262 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessing the AXIS 262 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Accessing the network video recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Change the password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Create a new user. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Add a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configure Main View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

One camera view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Quad pattern view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Automatic sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Frame Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Live video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Scheduled recordings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Manual recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Play Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Playback settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Playback using date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Playback alarm from list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Save files to PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Disk utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Replacing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

System Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Network TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

SMTP (email) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Logs & Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

AXIS 262

I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Input ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Resetting the AXIS 262 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Upgrading the firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

NAT traversal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

AXIS 262 - Product Description

Product Description

The AXIS 262 Network Video Recorder, together with Axis network cameras, offers a comprehensive surveillance solution for detecting shoplifters, reducing false alarms, increasing personnel safety or viewing your premises remotely.

Easy to install and use, the AXIS 262 is a complete recording solution that connects directly to your network and is manageable remotely via a local area network or the Internet. It enables simultaneous recording and remote access to live views and playback of recorded images from up to eight Axis network cameras. Scheduled and triggered recordings can be performed at a recording speed of up to 240 frames per second in QVGA (320x240 pixels) and CIF (352x240 in NTSC, 352x288 in PAL).

The AXIS 262 is ideal for storing video at up to megapixel resolution. There is no degradation in video quality, as it will always give the same image quality as the original image from the camera or video server. A 160 GB hard disk allows you to store, for instance, 10 days of VGA (640x480) resolution at one frame per second from eight video channels.

The main features of the AXIS 262 are:

• Records video from up to eight network cameras at up to megapixel resolution.

• Easy to install, use and manage.

• Enables simultaneous recording and remote access to recorded video, as well as live viewing.

• Records at up to 100 frames per second at VGA (640x480 pixels) or 4CIF (704x480 NTSC, 704x576 PAL).

• Recording can be started by an alarm from a camera or by a trigger from a digital input on the AXIS 262.

• The frame rate for alarm recordings can be specified independently from the frame rate of scheduled recordings. Different video sources can have different frame rates for scheduled recordings.

• 160 GB hard disk with anti-vibration.

AXIS 262 - Product Description

AXIS 262 front panel

Disk Network Status Power

The indicators on the front panel provide useful information about the current status of the AXIS 262. For a complete listing of LED indicator functions, please see LED Indicators, on page 38.

AXIS 262 rear panel

AXIS 262 - Product Description

RS-232 connector 9-pin I/O terminal

connector connector

Factory setup button

Power button

Power adapterNetwork connector

RS-232 connector

For the connection of a UPS (Uninterruptible Power Supply) unit. The approved UPS model is Smart-UPS from APC.

Network connector

Connect the AXIS 262 to your network using a standard CAT-5 network cable.

9-pin I/O terminal connector

Used to connect external devices, see I/O Terminal Connector, on page 34 for more information.

Factory setup button

Used to reset the AXIS 262 to the factory default settings, see Resetting the AXIS 262, on page 36.

Power button

To shut the AXIS 262 down correctly, press and hold this button until a “beep” sound is heard. Shutdown will then complete after approximately 20 seconds. To start the unit, press the button once.

Power adapter connector

Connect the power supply cable to the AXIS 262. The AXIS 262 starts up automatically after connecting the power supply cable to a power source.

Important!

• Never disconnect the power cable when the AXIS 262 is on.

• Use the power button to switch off the AXIS 262.

AXIS 262 - Accessing the AXIS 262

Accessing the AXIS 262

Installation

Before the AXIS 262 can be accessed it must be installed on your network. Please see the Installation Guide supplied with the product. Alternatively, download it from www.axis.com

Accessing the network video recorder

The AXIS 262 supports Microsoft Windows XP Professional SP2 running Internet Explorer

6.0 or later. For more information please see www.axis.com/techsup

1. Start your browser.

2. Enter the IP address of the AXIS 262 in the Location/Address field of your browser.

3. Enter the user name and password set by the administrator (the default user name is root and password is pass).

4. The Main View page is displayed in your browser.

Camera operation part

Video display part

Multi operation part

Link to Setup tools

Camera information part

Information operation part

AXIS 262 - Accessing the AXIS 262

Notes: •To view images from the AXIS 262 in Internet Explorer, you must set your browser to allow

ActiveX controls and allow the AXIS 262 Commander to be installed on your computer.

•The language used in the Main View and the presentation of date and time are dependent on the settings in Windows, e.g. Regional and Language Options in the Control Panel.

•To access camera specific functions, such as Pan/Tilt/Zoom and audio, you can click on the camera link button to open the home page of the currently selected camera.

AXIS 262 - Basic Operation

Basic Operation

Change the password

To prevent unauthorized use, change the default password the first time you log on to the AXIS 262.

The default administrator user name root is permanent and cannot be deleted or altered.

Note:

1. Click > Users in the device’s Web pages.

2. Enter a password for the user root and then re-enter it to confirm the spelling.

3. Click Save.

Create a new user

User access control is enabled by default. An administrator can set up other users (maximum 50), by creating new user names and passwords. It is also possible to allow anonymous viewers, which means that anybody may access the Main View page. There are three different groups (levels) of user:

Viewer Provides the lowest level of access, which only allows access to the Main View page. In the Main

Operator An operator can view the Main View page and record the video stream. Operators have no access

Administrator An administrator has unrestricted access to all the setup tools and can determine the registration of

Note:

It is not possible to create new administrator accounts, there can only be one administrator in the AXIS 262.

View, a viewer can do everything except record video.

to the Setup pages.

all other users.

To create a new operator or viewer user:

1. Click > Users in the device’s Web pages.

2. Select an unused User number from the drop-down list.

3. Enter the user name, using a maximum of 8 characters.

4. Select the user group for the user. See above for the available groups.

5. Enter and confirm the password for the user, using a maximum of 8 characters.

6. Click Save.

7. If you want all users to view the video stream, select the ON radio button to enable Anonymous viewers. The default setting is OFF.

8. Click Save.

AXIS 262 - Basic Operation

a. Select an unused number b. Enter a user name

c. Select the type of user to create d. Enter and confirm the password

to be used by the user to log on to the AXIS 262

e. Click

Save

Note: A user can be deleted by selecting a User number from the drop-down list and clicking Remove.

Add a camera

The AXIS 262 can view, record and playback video from up to eight Axis network cameras simultaneously. When adding or removing a camera, the AXIS 262 stops recording on all cameras for a maximum of 10 minutes. When a camera is added, it may take up to one minute for the live stream to be displayed.

To add a camera:

1. Click > Video Sources in the device’s Web pages.

2. Select an unused Camera number from the drop-down list.

3. Enter the camera name, using a maximum of 32 characters. The following characters are not allowed \ / ; : | < > * ? “

4. Enter the video server port if the camera is connected to a 4-port video server, otherwise leave this as 1.

5. Specify the IP address of the camera or video server.

6. If a user name and password are required to access the device (i.e. anonymous viewer login is not enabled in the device), set the Authentication radio button to ON.

7. Enter the user ID and password for the device if Authentication is enabled.

8. Add comments about the device if desired and click Save.

AXIS 262 - Basic Operation

Notes: •To remove a registered camera, select it in the Camera number drop-down list and click the Remove but-

ton. To save recorded data, download it to a PC before removing the camera, see Save files to PC

•

The cameras added must be accessible on port 80 if the AXIS 262 shall be able to connect to the camera.

•The AXIS 262 cannot connect to cameras located on the other side of a proxy server.

, on page

Important!

When a camera is removed, the recorded data from that camera will also be deleted.

AXIS 262 - Configure Main View

Configure Main View

In the Main View you can watch live or recorded video from one camera in a large window or from four cameras in the quad view. When you double-click on a camera view, the display is shown in full-screen mode. Double-clicking a second time returns the display to normal mode.

You can right-click in the camera view in full-screen and normal mode to open up a context sensitive menu with different options. The title bar of the currently selected camera is shown in gray.

One camera view Quad pattern view

VideoImage state Camera numberVideo time Camera nameManual recording start/stop

One camera view

Camera selection

Once you have added cameras, you can view them in the Main View. Select the Single display button and then select the camera you want to view.

a. Click single display

b. Select a camera to view

AXIS 262 - Configure Main View

Quad pattern view

View live or recorded video from four cameras using the quad pattern view.

Create a new quad pattern

1. Click > Quad Patterns in the device’s Web pages.

2. Select an unused Pattern number from the drop-down list.

3. Give the pattern a name.

4. Select the camera to be shown in each position, or select OFF to leave a position blank.

5. Set the Display to ON to make the pattern visible in the Main View.

6. Click Save.

Note:

To remove a pattern, select it in the Pattern number drop-down list and click the Remove button.

e. Click Save

a. Select a pattern number

b. Give the pattern a name

c. Select the camera to display in each quadrant

d. Select ON to make the pattern visible

AXIS 262 - Configure Main View

View quad patterns

Once a quad pattern has been created, it can then be viewed in the Main View page. You can also select which quad pattern you want to view. Select the quad pattern view and then select the pattern you want to view from the quad pattern tab.

a. Click quad pattern view

b. Open the quad pattern tab

c. Select the quad pattern to view

Note:

You can select to watch video from the four cameras at the same point in time by selecting the Synchronize button.

Click to synchronize playback from the four cameras

Automatic sequence

A sequence will automatically switch between cameras or between quad patterns in the Main View.

1. Open the automatic sequence tab.

2. Select the cameras or quad patterns to include in the sequence.

3. Click to start the camera or quad view sequence.

4. Click the stop button to stop the sequence.

a. Open the automatic sequence tab

b. Select the cameras or quad patterns to include in the sequence

c. Edit the interval between views

Note:

You must select at least two cameras/quad patterns to start a sequence.

d. Click to start single camera sequence

e. Click to start quad pattern sequence

f. Click to stop sequence

+ 32 hidden pages