NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
This Class A digital apparatus complies with Canadian ICES-003.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information
presented in this documentation has been carefully checked for reliability; however, no responsibility is
assumed for inaccuracies. The information contained in this documentation is subject to change
without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
- Do not attempt to short-circuit the battery terminals.
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION
CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.
Warranty will be void if any unauthorized modifications are done to the product.
Do not drop the camera or subject it to physical shock.
Use correct power supply voltage to avoid damaging camera.
Do not place the camera where the cord can be stepped on as this may result in fraying or
damage to the lead or the plug.
Hold the bottom of the camera with both hands to move the camera. Do not grab the lens or
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
CAUTION
- Risk of explosion if battery is replaced by an incorrect type.
- Dispose of used batteries in a safe and proper manner.
MORE HELP
support.usa@aver.com
For FAQs, technical support, software and user manual download, please visit:
Global:https://www.aver.com/HelpCenter/conferencing-collaboration
USA: https://www.averusa.com/business/support/
European Headquarters:https://www.aver.com/download-center/
Technical Support:
Global: https://aver.com/technical-support
USA: https://averusa.force.com/support/s/contactsupport
European Headquarters:https://www.avereurope.com/technical-support/
Use AVer EZLive ........................................................................................... 75
Package Contents
Camera Unit Remote Control
Power Adapter
& Power Plug*
USB 2.0 Type-B to
Type-A Cable (5m)
Mini DIN9 to Mini DIN8
RS232 Adapter Cable
QR Code Card L-Mount Brackets Screws for Mount
Drilling Paper
46.00[1.81]
Ø5.50[Ø0.22]
51.00[2.01]
P/N: 303AU340-AGR
* The power plug will vary depending on the standard power outlet of the country where it is sold.
M4 x8mm (x2)
1/4”-20 L=7.5mm (x2)
1
Product Introduction
Overview
1
23 4 5 67
1 Status LED 4 RS232 In/Out Port 7 Kensington Lock
2 IR Sensor 5 DC 12V Power Plug
3 USB 3.1 Type B Port 6 PoE Port*
* Power over Ethernet (PoE), compatible with IEEE 802.3AT and 802.3AF. Please use CAT 5e FTP
cable (not included.)
2
Remote Control
Name Function
1. Camera Select
2. Camera Directional
Control
3. SmartFrame
One remote can control up to 3 AVer
VC/CAM/VB series cameras. You can
use AVer PTZApp 2 to set numbers
associated with each camera, and
then select which camera you would
like to control using the remote.
[Note] If you only have one camera
and don’t need to do any setting, the
default is camera 1. If you press
camera 2 or 3 on the remote control,
you will find your remote can’t control
your camera. In this case, please
press camera 1 on your remote again.
Use the directional buttons on the
remote to control the direction of the
camera. Press the directional button to
move the camera or press and hold to
continuously pan or tilt.
One-click automatic FOV adjustment
to fit all participants.
Press for 1 second to switch the
SmartFrame function among Manual
Framing/Auto Framing/Preset Framing
modes. A message (as figures shown)
will display on the screen to indicate
the mode.
[Notes]
SmartFrame deploys face and
body detection technology. People
wearing masks and side facial
profiles can still be detected. The
maximum detection distance is
7~10 meters.
3
Camera will track people while
moving. It will start to focus and
zoom in once people stop moving
for 1~5 seconds, depending on the
framing speed you choose.
Preset Framing: Set up preset
points in advance (Only for Preset
points 1~9. Preset 0 is for home
position). Camera tracks one
presenter and shoots the preset
areas instead of focusing and
zooming into presenter.
4. OSD Menu
5. Zoom In/Out
6. Preset
7. Preset Position/Number
Buttons
To pull up OSD menu while using
HDMI out function. Not supported for
CAM520 Pro2.
Increase/Decrease the camera zoom.
The Preset button on the remote
serves 2 functions.
To Save a Preset – Move camera to
desired position. Press and hold the
preset button until you receive the
save message on the screen. Select
preset position button 0-9 to store the
current camera position. Repeat steps
if needed.
To Load a Preset - Press the preset
button and preset position button 0-9
to load a saved camera position.
Repeat steps if needed.
Preset position buttons are used in
conjunction with the Preset button to
save positions. There are a total of 10
presets.
Press the preset button first and then
press 0~9 for the camera to move to
the saved position.
[Notes]
Press and hold the number button
4
8. Brightness -
9. Call/Answer
10. Enter
11. Mute/Un-mute
Speakerphone
12. Volume Up/Down
13. Preset Hot Key
14. Brightness +
15. Hang Up
“
” for 1 second to turn on or
off the WDR function.
Press and hold the number button
“
” for 1 second to turn on or off
the SmartFrame function.
Press and hold the number button
” for 1 second to enable or
“
disable RTMP streaming function.
Press and hold the number button
“
” for 1 second to force camera
to enter sleep mode. It will cut all
the video streaming off. To wake it
up, press the button for 1 second
again or press direction button. It’s
not workable while USB streaming
is on.
Decrease the brightness.
Answer a call or start a call.
To confirm selection. Not supported for
CAM520 Pro2.
Mute/Un-mute the speakerphone. Not
supported for CAM520 Pro2.
Adjust volume up or down. Not
supported for CAM520 Pro2.
Press to move the camera to the
preset position the user has set.
Increase the brightness.
End the call.
5
Pan and Tilt Angle
90°
170°170°
30°
6
Installation
Device Connection
USB cable
1. Use USB cable to connect the CAM520 Pro2 to your PC/laptop (refer to diagram above).
2. Connect the power to the CAM520 Pro2; powerindicator will light up and camera head will rotate.
3. Install PTZApp 2 on laptop or PC that is connected with CAM520 Pro2. The app can be used to
adjust and setup the parameters of the camera (refer to the section of PTZApp 2).
4. To make a call, run your video application (Zoom, Microsoft
®
Google Meet, Intel
TrueConf, Adobe Connect, Cisco WebEx
WebRTC, Wirecast, XSplit, etc.). Select CAM520 Pro2 as your video device.
[Notes]
Use the USB 2.0 cable included in the package.
CAM520 Pro2 has the USB 3.1 port which is USB 2.0 compatible.
Maximum resolution/fps for USB 2.0 and USB 3.1 port are shown below.
USB 2.0 1080@ 60 fps 720p@ 10 fps
USB 3.1 1080@ 60 fps 1080p@ 30 fps 1080p@ 30 fps
Unite™, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U Meeting®,
Select Setting > Image > Low Light Compensation > Off or On.
Please notice that the frame rate will drop to 10~15 fps.
45
RS232 Setting
When CAM520 Pro2 connects with PTZ camera controller through the RS232 port, please setup
ADDR, Baud Rate, Protocol, and Visca Over IP settings.
Select Setting > RS232.
46
Video Format Settings
H.264 Profile
While in live broadcasting, user can choose preferable profile to get best streaming quality.
Select Video Format > H.264 Profile > Baseline Profile or High Profile.
47
IP Stream Resolution
Set up the resolution for IP stream. Not supported for USB video stream.
Select Video Format > IP Stream Resolution only (not for adjusting USB video stream) > 1080P,
720P, 480P, or 360P.
Please notice that if USB streaming (VC software side) is already in use at 1080p/30fps, the IP
streaming resolution (RTSP) will be limited to 720p/30fps. It’s better to disconnect USB streaming
while having RTSP/ RTMP IP streaming to ensure the video transmission quality.
48
Frame Rate
Set up the frame rate value.
Select Video Format > Frame Rate > 60 FPS, 30 FPS, or 15 FPS.
Bit Rate
Set up the bit rate value.
Select Video Format > Bit Rate > Auto, 512 Kbps, 1 Mbps, 2 Mbps, 4 Mbps, 8 Mbps, 16 Mbps, or
32 Mbps.
For Facebook live broadcasting, it’s suggested to choose less than 4Mbps to ensure smooth
streaming.
49
RTSP
To use RTSP player connecting to the camera, please enter the RTSP URL which displays on the web
in your application such as VLC, PotPlayer, or Quick Time.
Select On to enable RTSP function.
50
Change RTSP Password
1. Select Video Format > RTSP > Set RTSP Access Password.
2. Enter the new password.
3. Select Change to save the new password.
51
RTMP
Set up for uploading the camera’s live view to the broadcasting platform (e.g. YouTube).
Select Video Format > RTMP.
1. Locate the RTMP server URL and stream key from the broadcasting platform and enter in Server
URL and Stream Key fields.
2. Select Start to begin uploading the live video of the camera to the broadcasting platform.
3. Select Stop to stop uploading the video.
52
Network Settings
DHCP
Enable/disable DHCP function.
Select Network > DHCP > Off or On.
Static IP
Assign a fixed IP address to the camera. Please turn off the DHCP function.
1. Select Network > Static IP.
2. Click pencil icon and enter the IP Address, Gateway, NetMask, and DNS in the corresponding
fields.
53
System Settings
Language
Select the language of the system.
Select System > Language > English, Traditional Chinese, or Japanese.
54
Firmware Update
Update the camera’s firmware.
Select System > FW Update > Auto Update or Manual Update.
Auto Update: The system will check firmware version from AVer server and request to update.
Manual Update: To update the firmware from specific location.
After updating, the camera will reboot and the connection will be lost. Please wait for few minutes and
always keep the power cable connected. If unplugging the power during this process, it will cause
damage of the device.
55
Factory Default
Reset the camera back to factory default setting.
1. Select System > Factory Default > Reset.
2. User can choose to keep current IP address or back to default.
3. Select Continue to reset back to factory default.
[Note] When factory default is activated, the password of Webpage login will not be set to default. For
security concerns, to reset password of webpage access, please download PTZApp 2 to reset it.
56
Camera Reboot
Restart the camera manually.
1. Select System > Camera Reboot > Reboot.
2. Select Continue to reboot the camera.
57
Change Password
Change the web login password. The default password is “aver4321”.
1. Select System > Change Password > Change WEB Access Password.
2. Enter the old account and password. Select Continue.
3. Enter the new account and password. Select Continue to save the new setting.
4. If users forget the password and want to revert back to the default password, please use PTZApp
2 to reset it.
58
SSL Certificate
Import the SSL certificate from specific location.
1. Select System > SSL Certificate > Import.
2. Select the type by clicking “+”.
3. Direct the file location.
4. Select Import.
59
Date Format
Select the date format.
Select System > Date Format > yyyy-mm-dd, mm-dd-yyyy, or dd-mm-yyyy.
Time Format
Set up the time format.
Select System > Time Format > 24-Hour or 12-Hour.
60
Time Correction Mode
Adjust time automatically or manually.
Select System > Time Correction Mode > Auto or Manual.
Auto: The system time will be set by NTP server on the network. Click the pencil icon of NTP
Server and enter the IP address of NTP server. Select the Time Zone. Select NTP Update to save
setting. Select Activate to start auto time adjustment.
[Note] Our default NTP server is located in the USA. If this does not work in your country,
please manually key in the desired NTP server.
61
Manual: User can set up time manually. Click the pencil icon and enter the Year, Month, Day,
Hour, and Minute. Select Confirm to save the settings.
62
Information
Display the information of Model Name, Firmware Version, Serial Number, IP Address, and MAC
Address.
Select System > Information.
63
PTZApp 2
In PTZApp 2, user can change the IP address setting of CAM520 Pro2, configure the parameters of
the camera, set up AI tracking functions and some advanced image settings, pan, tilt, and zoom the
camera.
Install PTZApp 2
Please go to https://www.aver.com/download-center (Global & European Headquarters) or
https://www.averusa.com/business/support/ (USA) to download the PTZApp 2. After downloading,
double-click on the file and follow the on-screen instructions to complete the installation.
After installing the PTZApp 2, double-click on the PTZApp 2 icon to run the application.
Use PTZApp 2 with USB Devices
1. Run your video application and make a video call.
2. During your video call, you can use the PTZApp 2 to pan, tilt and zoom the camera in/out and
enable/disable the true WDR, brightness, and sharpness feature.
3. Launch PTZApp 2 (
4. Choose “USB device” and connect CAM520 Pro2 to PC/laptop with USB cable
camera is detected, the product card will show up.
) and it will open in Chrome browser automatically.
64
. When the
5. Set up IP address. The camera default IP address is 192.168.1.168. Click pencil icon () to
edit IP address.
6. Click the setting icon to change Language, Hotkey Control, and Software Version.
65
Language: Select desired language and click the check icon to confirm the selection.
Hotkey Control: User can control the camera by using keyboard. This is a general list for all AVer
USB Cameras. Backlight control equals to WDR function in CAM520 Pro2.
Software Version: Get current PTZApp 2’s version number and do auto update here.
66
7. Information: Click the drop-down triangle icon to review the information of camera. To minimize
the information, click the triangle or the bottom area of the information icon.
67
8. Camera: Click the camera icon to view the camera live view. IP address is displayed as well.
Click the X icon to close the camera live view. If the live video did not appear, please check the
camera and the laptop/PC connection to make sure all are correct and well connected.
The resolution of this small live view is 640x480 resolutions.
68
Full Screen: PTZApp 2 can switch to full screen mode. Click “” icon and video screen
will switch to full screen mode. In full screen mode, user can use direction panel to control
camera direction. Click “
The resolution of full screen mode is 1080p.
” icon to go back to normal screen view.
69
People Count and Stream Interval: Click the icon to show people count number and
stream interval. Click the
or icon to hide the stream interval.
Control Panel: To control the camera direction, zoom in and out, and to enable/disable the
“Smart Framing” during your video call.
70
9. Setting: Click “Setting” button to setup parameters of the camera and speakerphone. Click
arrow icon to leave the Setting page.
PTZ Control: Use control panel to setup preset positions. Since most of operations are the
same as web page, refer to Setup the Preset section (pages 28~29) for detailed setup.
Setting: To setup parameters of the camera. Since most of operations are the same as web
page, refer to Camera Settings section (pages 31~39) for detailed setup.
System: To setup system. Since most of operations are the same as web page, refer to
System Settings section (pages 53~62) for detailed setup.
71
10. PTZApp 2 Quit & Restore: To quit the application, right-click the icon on the system tray and
select “Quit”. If you can’t launch PTZApp 2 right after installation, please right –click the icon and
choose “Restore”.
72
Use PTZApp 2 with a Virtual Stream
With this function, you can have a virtual meeting with only Ethernet connection and get rid of USB
cable connection. Make sure the camera is connected with Ethernet and under the same subnetwork
as the meeting room PC (e.g. NUC).
1. Launch PTZApp2 (
2. When the camera card appears, click Start to enable the Virtual Stream function.
) on a PC and click Virtual Stream.
73
3. Virtual Stream technology uses an RTSP stream. If you set a password for RTSP, you will be
asked to provide that password while enabling this function.
4. Launch VC software (e.g. Zoom, Teams, Skype) and choose AVer USB VCam as the video
source to start collaborating.
5. While using the Virtual Stream function, you cannot change any camera settings. To pan/tilt or
zoom in/out the camera, use a remote control or VISCA control.
6. Click Stop and Home to stop using this function.
[Notes]
1. This technology only transmits video, not audio sources.
2. Video latency may vary depending on CPU power (i5 or higher is recommended).
74
EZLive
Please go to http://www.aver.com/download-center to download the AVer EZLive software. After
downloading, double-click on the file and follow the on-screen instructions to complete the installation.
Use AVer EZLive
During a video call, EZLive can help user to do:
(1) Camera ePTZ
(2) Volume control for the speaker connected
(3) Capture camera’s still images
(4) Record video
(5) Live stream to Youtube, Livehouse.in, USTREAM…etc.
(6) Camera Zoom in/out
(7) Capture PC screen shot
(8) Record PC screen video
(9) Set up livestream
(10) Open file management to retrieve photos and video files
(11) Livestream setting
(12) Drawing tool
(2)
(3)
(7) (8) (9)
75
(10)
(11)
(1)
(6)
(4)(5)
(12)
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.