Avaya BCM 2.5 User Manual

Business Communications Manager 2.5
Documentation Update

Welcome to Business Communications Manager 2.5, the unified communications solution that
gives you an edge on your competition.

The Business Communications Manager 2.5 documentation is on the Business
Communications Manager 2.5 Documentation CD-ROM. This CD-ROM is in your Business
Communications Manager 2.5 kit.

To view the documentation:

1. Insert the Business Communications Manager 2.5 Documentation CD-ROM into the
CD-ROM drive of your computer.

2. Double click the My Computer icon.

3. Double click the CD-ROM icon.

4. Double click Start.exe.

This document provides last-minute changes to the Business Communications Manager 2.5
documentation.

Business Communications Manager 2.5
Installation and Maintenance Guide

Replacing cooling fans on Business Communications Manager 2.0 systems

WARNING: Ensure you order the correct cooling fan if you need to replace the fan, or you
choose to install a redundant fan, in a Business Communications Manager 2.0 base uni t. Fans
built for 2.5 base units will damage 2.0 equipment if they are installed in that hardware.
However, the 2.5 expansion unit still uses the same fan as the 2.0 hardware, since the
connections have not changed.

Refer to the documentation for correct replacement procedures .

Installation and troubleshooting tips

On the Unified Manager first page, click the Documentation button to access the various
levels of documentation and product help files. These connections include one to the Tech Tips
area, where you will find tips for troubleshooting your system with the maintenance tools
provided by the Unified Manager, and an introduction to the Report a Problem Wizard.

Business Communications Manager

2

Business Communications Manager 2.5
Programming Operations Guide

Page 162/166

T7406 handset feature anomalies

LCD Contrast Level: This feature is not adjustable, either through the handset or through system programming.
Contrast has been automatically set to an optimum level.

Voice Call Deny (F88): This feature has been purposely set as the default for the handset, since voice calls cannot
be made to the T7406 handset. If this setting inadvertently gets turned off by the system administrator or the user,
someone attempting to make a voice call to the handset will not receive the No Voice Call display on their
telephone. As well, the call will continue as a normal call to the T7406 set.

T7406 and M7410 interaction: If there are any M7410 telephones installed on the system, you can attach only
one base and three handsets in the same area. In this case, the base station must be set to the lower bandwidth. This
information is contained in the T7406 Installation Guide.

The following section provides some notes about system features that the T7406 handset has specific applications
with.

Ring Notification: If the set is idle and you press a line or intercom button, and then the ≥ button, the set will
not get ring notification of an incoming call.

To release the held line, press the line or intercom button, and then press

® .

Priority call: If a Priority call is made to your T7406 telephone that does not have DND active, and the call is
answered but the originating caller then releases the call, you must still press an intercom line and the ≥ button
before the line is actually released. If you choose not to do this, the handset stops providing ring notification of
incoming calls, refer to Ring Notification.

Pages 485/495 Backup and Restore Utility

Nortel Networks recommends that you use a remote volume to backup a Business Communications Manager
system.

Due to the slow data transfer rate of a dial up modem, Nortel Networks recommends that you do not use the dial
up modem to perform a backup or restore using a remote volume. Nortel Networks recommends that you use a
LAN, WAN, or ISDN dial up interface to backup or restore the Business Communications Manager system using
a remote volume.

To backup or restore a Business Communications Manager system using a dial up modem, the computer you are
using to connect to the Business Communications Manager system must be using the Windows NT operating
system.

PPPoE

The PPPoE functionality is not available for this version of Business Communications Manager.

NAT

There is a temporary limitation with the use of IP clients (i2004, i2050 and i2002) configured behind NAT. You
can use NAT for connection of data interfaces to the public network, but we recommend that IP clients do not use
this interface until the current limita tion is removed. This limitation will be addressed in a patc h due to be released
in August or September 2001. Please refer to the Nortel Networks ITAS web site
http://www97.nortelnetworks.com/itas/ for more information.